Service History 367 | Freds Appliance

We serviced a

GE REFRIGERATOR

Model GYE18JSLGFSS

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/24/2024

"Cc that ff section doing the same thing again. Spoke with BJ about issue and gave me some pointers on what to check. Verified and returns were clogged again and frost and ice around freezer door and ff section vents. Tested damper and good, also steamed out vents again and made sure dispenser flap was closing properly. All gaskets were sealing good and I leveled the right hand door because it was lower than the left one. Recommended customer to monitor. If issue happens again unit has to have warm air getting in from somewhere we cant see because everything I looked at or tested was good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB09

Near Cleveland, Ohio 44106

Angel

Job Details: 09/24/2024

Replaced board and recommended customer to monitor opt test good.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017AS5

Near Cleveland, Ohio 44102

Angel

Job Details: 09/24/2024

"Cc that unit making a humming noise. Verified and found a bad capacitor. Gave customer estimate for diode and capacitor and decided not to proceed.; used 1 W10850446 (Capacitor), and 1 W11256462 (Diode) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Independence, Ohio 44131

Angel

Job Details: 09/24/2024

Cc that hose underneath the sink where the washer hose are hooked up to are leaking. Verified and the leak is not from the hose its from the actual valve from the handle stem. I tightened it up for the customer and stopped leaking. Explained to her if it leaks again she will need a plumber.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Lakewood, Ohio 44107

Angel

Job Details: 09/24/2024

Cc that unit was smelling like gas on top and oven. Tested every gas line and no gas leak even took off top and nothing. Found that customer was having issue with oven igniting. Looked in oven and found igniter screws loose and igniter looked rusted. Ordering igniter and grate because there is one cracked and heavy pots tilt. Customer has a blemish on panel and explained to her that its a cosmetic issue she will have to talk to Whirlpool about that. ; ordrng 1 W11524031 (Ignitor) and 1 W11252165 (Grate kit) and 2 W11684507 (Screw)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Westlake, Ohio 44145

Angel

Job Details: 09/24/2024

"Cc that ice is not dispensing. Verified and found bin on backwards, had customer test it out and started dispensing ice. Showed customer correct way of reinstalling bin."

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3900UW0

Near Westlake, Ohio 44145

Marie V

Job Details: 09/24/2024

"Cc that unit is not working, they had some repair but wtill nothing. Confirmed, showing note ( e11 long fill time, replaced valve, still not working. )Found with unit gearcase is seized, basket will not spin at all. Motor is spinning, will not be needed, but will need to replaced basket, agitator, gearcase, actuator and belt. Also requires 2 tech, stack unit.; ordrng 1 5304529886 (Gearcase) and 1 5304515886 (Tub) and 1 5304515831 (Belt) and 1 5304536495 (Actuator) and 1 5304515845 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Westlake, Ohio 44145

Marie V

Job Details: 09/24/2024

"Cc that the unit is not cooling properly. Confirmed, took temps freezer is reading 30*. Took evap cover off, found only a couple of inches of frost on cap line. Used kill a watt meter to check amp draw, showing 1.amp. Ran step 4, no frost on evap,. Found aluminum fresh food section evap, will need to be replace. Cust will not fix.; ordrng 1 WPW10643261 (Evp) and 1 W11720794 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WPW10143759 (DRIER) from stock"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Westlake, Ohio 44145

Marie V

Job Details: 09/24/2024

"Replaced bellow, ran diag, stared a cycle. Runs good, no leaks, draining properly as well. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland, Ohio 44111

Marie V

Job Details: 09/24/2024

"Cc that the unit is not spinning the clothes out, confirmed, found unit hub is stripped out, tried using lubricant, pump, heat, washplate will not come out, will need to replaced as well. Cust will not fix. ; ordrng 1 W10752283 (Washplate), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SRAA

Near Strongsville, Ohio 44149

Manny

Job Details: 09/24/2024

"Replaced icemaker, ran test cycle and fills advise customer to allow up to 24 hours for proper ice production. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Aurora, Ohio 44202

Manny

Job Details: 09/24/2024

"Cc unit no advancing in cycle verified and found f7e5 and f7e4, and basket bouncing, replaced cap and shifter, with TS ran test cycle opt test no good unit keeps feeling cancelled cycle to drain, pressure sensor no engaging, unit needs control and suspension.; ordrng 1 W11428524 (Cap) and 1 W11603810 (Control) and 1 W10780045 (suspension), used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS48QDW05

Near Aurora, Ohio 44202

Manny

Job Details: 09/24/2024

"Customer is no home, cleaning lady called her customer stated unit is leaking, verified and water line broken, unit need dispenser line. ; ordrng 1 WP4388152 (fitting), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 Na (Second tech) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, Ohio 44139

Manny

Job Details: 09/24/2024

"Cc that rack pulled spray arm, verified and spray arm unclipped from tub, clipped back in and opt test ok."

We serviced a

MAYTAG WASHER

Model MTW5770TQ0

Near Solon, Ohio 44139

Manny

Job Details: 09/24/2024

"Cc unit not filling or washing, verified and unit fills and wash, customer states that normal cycle and the water selection doesnt work, verified and set to super plus and on normal unit fills and wash. Can duplicate issue, advise customer to monitor unit opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS2

Near Chagrin Falls, Ohio 44023

Manny

Job Details: 09/24/2024

"Cc unit has condensation in the gaskets, verified and mullion cold, checked voltage and 12.9vdc unit needs mullion. Customer want morning appointment on Friday but needs to be gone by 11 and doesnt want 8am; ordrng 1 WP12722813AP (rail-mulln), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Burton, Ohio 44021

Brian M

Job Details: 09/24/2024

"Cx unit making loud noise Found sump motor humming extremely loud when running Needs sump assembly Not fixing at this time ; ordrng 1 WPW10591570 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/24/2024

"Customer complaint that unit skips right to done, confirmed, found shifter not moving, installed new shifter , op test good ; used 1 W11481722 (actuator) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Ridgeville, Ohio 44039

David R

Job Details: 09/24/2024

"Cc F8E4. Tray with float switch full of water. Cleared out tray. Tightened water line. Ran unit without tray underneath to check for leaks. Unit running almost 40 mins, no leaks. Went over with customer a couple possibilities, 1. Water line couldve been slightly loose and dripping, 2. Over suds, 3. Any items hitting the Spray Arms and causing water to shoot and build up in unit. Checked spray arms, clear. Checked gaskets. Good. All checks are good. No leaks. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Strongsville, Ohio 44136

David R

Job Details: 09/24/2024

"Replaced suspension rods and slider. Ran test 51, and test 52. Good. All components working. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/24/2024

"Replaced LEDs, freezer fan evap. Tested. Good. All components working and cooling. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Seven Hills, Ohio 44131

David R

Job Details: 09/24/2024

"Replaced gearcase, motor, shield, belt, cam. Tested. All components test good. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Seven Hills, Ohio 44131

David R

Job Details: 09/24/2024

"Cc unit not starting, just sensing. Asked customer to show me how she starts washer. Went over 2 step start with customer. All components good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model LAT8406AAE

Near Cleveland, Ohio 44130

David R

Job Details: 09/24/2024

"Cc unit noise while filling up, screeching in fill and rinse. Ran through different cycles, different water temps, fill and rinse. No noise. As of today, can not duplicate. Unit is running properly. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Middleburg Heights, Ohio 44130

David R

Job Details: 09/24/2024

"Cc unit door handle loose, another came out and still loose. Found stripped studs, replaced from surplus. Also studs wrong way. Corrected. Took pics of scratches and dents. Unit handle is good. Op Test Ok. ; used 1 W11157086 ( Stud mounts) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 795.74049410

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2024

"Cc: error code er cf, display for dispenser going out. found er cf is error for condenser. Found condenser fan disconnected. Reconnected. Fan is functioning. Found display came back on after unplugging unit. Display is dim. Needs display assembly.Customer does not want to repair at this time ; ordrng 1 ACQ87466903 (Display), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE WASHER

Model 796.41582410

Near Kirtland, Ohio 44094

Jason N

Job Details: 09/24/2024

EBR7853457 is nla. Needs main control board. Stator is not getting power. Stator has 10 ohms between each winding and is not shorted to ground.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Cleveland, Ohio 44108

Jason N

Job Details: 09/24/2024

"Replaced first main control board, after running the drain pump it blew. After checking the drain pump for resistance, I found out that the pump was under an ohm. Replaced both the drain pump and main control the second time around, everything runs fine. Ran calibration cycle. v"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Parma, Ohio 44129

Jason N

Job Details: 09/24/2024

"Replaced condenser fan, tested refrigerator, everyhting works as it should."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Cleveland, Ohio 44104

Jason N

Job Details: 09/24/2024

Replaced compressor and pressure checked system. Found leak in the evaporator. Need to come back to replace evaporator.; ordrng 1 W10314606 (evaporator)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/24/2024

"Customer complaint that unit is making noise, started timed dry, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC1

Near Conneaut, Ohio 44030

Dan

Job Details: 09/24/2024

"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Chardon, Ohio 44024

Dan

Job Details: 09/24/2024

"Customer complaint of f3e1 error, ran diagnostics found f3e1(Pressure sensor signal missing or out of range) and f8e3(overflow condition) error codes, cleared, ran test cycle f3e1 error immediately came back, found pressure sensor dangling for wire harness, pressure hose is clear, no damage to mounts, re ran test cycle, unit completed test cycle, started quick wash cycle, unit filled and began washing, unit drained and spun, quick wash cycle completed, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Mentor, Ohio 44060

Dan

Job Details: 09/24/2024

"Customer complaint that ice bin is broken, confirmed, unit needs new ice bin, customer can install ; ordrng 1 W11244434 (Ice bin)"

We serviced a

LG REFRIGERATOR

Model LMWC23626S/00

Near Mentor, Ohio 44060

Dan

Job Details: 09/24/2024

"Installed new valve assembly, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Eastlake, Ohio 44095

Dan

Job Details: 09/24/2024

"Customer complaint that freezer section light is not working, found switch frosted closed, freed, op test good"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Willoughby, Ohio 44094

Dan

Job Details: 09/24/2024

"Installed new dsi board, ng, unit also needs new control; ordrng 1 W11620680 (Cntrl)"

We serviced a

KENMORE WASHER

Model 110.5072011

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 09/24/2024

"Customer complaint that unit is not working, found gfci tripped, reset, ran diagnostics, no error codes found, ran test cycle, unit completed test cycle, unit is operating as designed"

We serviced a

GE WASHER

Model GTWN7450H1WW

Near Painesville, Ohio 44077

Dan

Job Details: 09/24/2024

"Customer complaint that unit will not always spin, ran drain and spin cycle, unit drained and spun, repeated several times, third time drain pump would not pump out, unit needs new drain pump , part is no longer available ; ordrng 1 WH23X10047 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Mentor, Ohio 44060

Jason N

Job Details: 09/24/2024

Wire harness broken going to drain pump. Replaced wire harness.; used 1 W11643701 (WIRE HARNESS) from stock

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Avon, Ohio 44011

Marie V

Job Details: 09/24/2024

"Replaced heater, tested unit, heating up. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Painesville, Ohio 44077

Jason N

Job Details: 09/24/2024

Wire harness broken going to drain pump. Replaced wire harness.; used 1 W11643701 (WIRE HARNESS) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Independence, Ohio 44131

Bill

Job Details: 09/24/2024

"Removed remaining r600 refrigerant, replaced compressor and filter dryer. Charged system to 200 psi of nitrogen, no leaks found. Placed unit into a 30 in vac for 30 min. Held vac, charged system with 44 grams /1.4 oz of r600. Frost pattern started forming, advised customer to give unit 24 hours to come to temps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Streetsboro, Ohio 44241

Bill

Job Details: 09/24/2024

"Cc unit not cooling, confirmed cc. Found compressor not starting, replaced start device from truck stock and cap from surplus. Unit started operating, advised customer to give unit 24 hours to come to temp.; used 1 WPW10350564 (Cap), and 1 8201786 (Start device) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Hiram, Ohio 44234

Bill

Job Details: 09/24/2024

"Cc ice tray stuck, confirmed cc. Tray rails frozen, steamed rails. Examined rails for damage, none found. Dried moisture from rails. Tested opt test good, advised customer on how to free draw if it occurs again, and to make sure freezer door closes every time."

We serviced a

LG DRYER

Model DLE7100W

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/24/2024

"Cc that the unit turns on but shuts down. Confirmed, found motor not spinning, took unit apart and spin by hand, it worked. Put back together and tested unit, motor is for now running, will need new motor and blower wheel. Cust will monitor for now.; ordrng 1 4681EL1008A (Motor) and 1 5835EL1002A (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/24/2024

"Cc: freezer switch frozen, ice bin will not slide out. Found door is sealing. Found switch frozen in the off position. Found ice bin frozen in place. Needs switch and dividerIce bin will have to be defrosted to remove.Customer showed pop.Glide shows out of stock. Office to reschedule ; ordrng 1 WPW10170987 (glide) and 1 W11396033 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/24/2024

Cc: not draining. Found standing water in unit. Drain pump is running. Needs drain cleared. Cleared drain. Ran test. Cycle. Op test okOffice to collect ; saved tckt

We serviced a

KENMORE DRYER

Model 110.65962401

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 09/24/2024

Cc: not starting. Found thermal fuse open. Found dryer vent goes from 4 inch to a 2.5 in outlet. Advised customer on venting and getting vent cleaned. Replaced thermal fuse. Tested. Op test ok; used 1 3392519 () from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2059GES

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 09/24/2024

Cx freezer door not closing Found racks and tracks to be functioning properly but door seems to be warped causing .5 inch gap in the upper portion of gasket Door is nla 67003415

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 09/24/2024

Cx unit not washing Found error 4-3 Wash motor not running Unit getting power but motor not running Needs sump assembly ; ordrng 1 W11087376 (pump&motor)

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near North Olmsted, Ohio 44070

David R

Job Details: 09/24/2024

"Cc unit some buttons not working. Rebooted unit over 1 min. All buttons working. Customer to monitor. All checks are good. Ran diagnostics, no error codes. Unit is good.**if happening in future recommend UI W11622490"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Lorain, Ohio 44055

David R

Job Details: 09/24/2024

"Cc unit not turning on. Found open thermal fuse. Replaced from t/s. Tested, heating and cycling. Good airflow outside from vent. Unit is good. Op Test Ok ; used 1 WP3392519 (THERMAL FUSE), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Warrensville Heights, Ohio 44128

Brian M

Job Details: 09/24/2024

Cx lid broken Found left side hinge area on lid cracked and damaged causing lid to lift up Needs lid ; ordrng 1 W11259006 (lid)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Mayfield Heights, Ohio 44143

Brian M

Job Details: 09/24/2024

Cx unit not cooling and water dispenser stoped as well Found unit plugged in and only evap fans running Ran test 3 to verify fan functioning Ran test 4 no condenser fan or compressor running No power going to them Needs control ; ordrng 1 W11620204 (Control)

We serviced a

GE RANGE

Model JGB660SEFEJ3SS

Near Euclid, Ohio 44132

Brian M

Job Details: 09/24/2024

Cx unit not going to high on front right burner Low flame on burner Cleaned orfice and adjusted the flame Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Willowick, Ohio 44095

Brian M

Job Details: 09/24/2024

Cx unit not spinning on quick wash Found customer to have spin turned off Showed customer how to change the settings Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model kbfs20evms11

Near Chesterland, Ohio 44026

Joe O

Job Details: 09/24/2024

Installed pantry lid and end cap. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ARS2665AW

Near Geneva, Ohio 44041

Joe O

Job Details: 09/24/2024

Installed defrost timer. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536GB01

Near Ravenna, Ohio 44266

Bill

Job Details: 09/24/2024

"Cc element not heating, confirmed cc. Ordered new element, follow up scheduled for 9/26; ordrng 1 WP8273993 (Element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near Deerfield, Ohio 44411

Bill

Job Details: 09/24/2024

"Found compressor running but cool to the touch, unplugged unit found standing pressure at a 20 in vac. Suspected leak, pressurized system to 200 psi of nitrogen, could not find leaks and gages never dropped in pressure. Call BB explained my findings to him, he advised me to order three way valve. Ordered valve follow up scheduled for 9/27. Please put on cancellation list for 9/26 for my route.; ordrng 1 WPW10364560 (Three way valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVY3

Near Lorain, Ohio 44053

Angel

Job Details: 09/24/2024

Cc that unit was leaking. Verified and found door seal torn on the right side. Tested unit and confirmed ordering door seal.; ordrng 1 W10542314 (Door seal)

We serviced a

LG RANGE

Model LDG4313ST

Near Perry, Ohio 44081

Brian M

Job Details: 09/24/2024

Cx unit doesnt seem to bake properly Tested all igniters and thermostats all in range Ran test bake on upper and lower Unit is working properly. Advised that when using temp gauge it can take additional time to get to temp on gauge

We serviced a

CROSLEY WASHER

Model CAW381258W1

Near Madison, Ohio 44057

Brian M

Job Details: 09/24/2024

Cx of noise Found rubber lid stopper to have came off and got between tub and wash plate Pulled drum to verify Nothing else seems to be in the tub Ran cycle Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Geneva, Ohio 44041

Dan

Job Details: 09/23/2024

"Installed new evaporator fan, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Lorain, Ohio 44055

Angel

Job Details: 09/23/2024

Replaced parts tested unit opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 09/23/2024

"Cc that washer stopped and wouldnt work or pass sensing. Ran diagnostics and found fault code F9E1 long drain, looked underneath unit and found one of the wires to drain pump connector loose. Fixed issue tested unit opt test good. Recommend to keeps loads no kore than half a basket and if issue happens again will need harness replaced."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, Ohio 44145

Angel

Job Details: 09/23/2024

"Cc that ice maker is not working. Verified and found drawers not closing because evaporator is frosted over and freezer evaporator is freezing over as well. Will need fans with harnesses and drawer with the control board is full of water as well but customer decided just to leave unplugged. Ordering parts.; ordrng 1 W11087438 (Fan/harness) and 1 W11249952 (Fan/harness) and 1 WPW10675033 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTWN3000M0WS

Near North Olmsted, Ohio 44070

Angel

Job Details: 09/23/2024

"Cc that unit was leaking underneath. Verified and its leaking from the tub seal. Will need tub seal and bearing. Gave customer estimate and decided not to repair.; ordrng 1 WH02X10383 (Tub seal) and 1 WH2X1198 (Bearing) and 1 WH02X10265 (Ring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG STACK W/D

Model MHW5630HC1

Near Cleveland, Ohio 44130

Angel

Job Details: 09/23/2024

Cc that unit still having same issue spoke to BJ about issue and we agreed on ordering heater with sensor because HV already replaced control board and lower harness.; ordrng 1 W11314664 (Heater)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Avon Lake, Ohio 44012

Marie V

Job Details: 09/23/2024

"Replaced tub, gearcase, belt, shifter, Washplate, cam and dampers. Ran calibration then auto test. Op test ok"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Grafton, Ohio 44044

David R

Job Details: 09/23/2024

Replaced module and regulator. Tested. Good. Heating and cycling. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Columbia Station, Ohio 44028

David R

Job Details: 09/23/2024

"Cc unit no power. 120vAC, good. Found terminal, all wires, power cord wires and main harness wires inside terminal all burned. Took pic. Ordering parts needed. ; ordrng 1 W11573809 (Terminal block) and 1 W11226744 (Base terminal) and 1 W11590537 (Main harness) and 1 W11365011 (Power cord) and 1 W11365014 (Power cord)"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Aurora, Ohio 44202

Brian M

Job Details: 09/23/2024

See Wj for write up

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Aurora, Ohio 44202

Brian M

Job Details: 09/23/2024

Cx unit not spinning Found capacitor out of range Replaced capacitor Ran diag cleared codes Ran calibration Op test ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Aurora, Ohio 44202

Bill

Job Details: 09/23/2024

"Changed drum assembly, tested opt test good."

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Aurora, Ohio 44202

Bill

Job Details: 09/23/2024

"Cc scratches, confirmed cc. Changed top and front."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 09/23/2024

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 1.98 oz r600a, unit cooling, pressures good, op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 09/23/2024

"Replaced the harness. Tested. Opt test ok. Cust did not have part W11690158. Could of been packed with the ui, that was not opened. Did bring back W11445850 to return. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/23/2024

Installed strike Ran spin test to verify lock latching Op test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Kent, Ohio 44240

Brian M

Job Details: 09/23/2024

Cx unit will not power on and when it did it went from sense to doneFound Control to have green light flashing but ui not responding Unplugged ui and plugged back in ui flashed but will not come on Suspected bad ui and control And the sense to done could be a bad capacitor ; ordrng 1 W11626074 (Control) and 1 W11626077 (Ui) and 1 W11395618 (Cap)

We serviced a

MAYTAG RANGE

Model MGR8674AS1

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 09/23/2024

"Cx unit not staying hot Found unit to be pre heating up to temp and is about 50 degrees off Found unit not re igniting after the pre heat as been reached ; ordrng 1 W10700720 (burnr-oven) and 1 WPW10655865 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model WED9500TW3

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 09/23/2024

CC that the u it is not starting and was loud. Confirmed. Found the belt broken and the idler pulley. Tested opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID RANGE HOOD

Model KXD4636YSS7

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 09/23/2024

"CC that the vent goes up and when fan is on going down does not turn off. The. Bringing the vent up again to turn the fan off it stops midway, you can turn the fan of and vent goes back up all the way. Called t/l Nate file 7739937067 to replace the motor. The switches in the motor are not getting engaged. Cust want to think about the repair. Will call tomorrow. Vent is still useable. ; ordrng 1 W11187731 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Perry, Ohio 44081

Jason N

Job Details: 09/23/2024

"Cc ice maker leaking, grinding noiseNo noise from unit at this time, in fact evaporator fan is not running. Found ice buildup in rear of freezer, pulled evap cover, found fan seized up due to ice buildup around fan blade. Removed ice buildup, fan is now running, no abnormal noise. Cycled ice maker, found water leaking from fill tube on ice maker fill. Added fill tube extension from misc truck stock to fill tube. Re cycled ice maker, no leaks. Op test good. ; used 1 WP2174755 (Tube extension) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Madison, Ohio 44057

Jason N

Job Details: 09/23/2024

Needs new UI. UI is not responding to cycle selection and is not showing the time on the display.; ordrng 1 w11460962 (UI board)

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Painesville, Ohio 44077

Jason N

Job Details: 09/23/2024

"Replaced wash motor. Tested dishwasher, everything works as it should."

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Lakewood, Ohio 44107

Jason N

Job Details: 09/23/2024

Replaced bake element. Tested oven. Everything works as it should. Cycled oven to verify that it is properly preheating.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, Ohio 44112

Jason N

Job Details: 09/23/2024

"Cc unit not coolingUnit plugged in and running. Unit cooling, checked frost pattern on evaporator. Weak frost pattern on first coil. Unit has a refrigerant leak, will need sealed system repair. ; ordrng 1 W11625643 (Evaporator) and 1 W11580057 (Compressor) and 1 W11109499 (Drier)"

We serviced a

GE REFRIGERATOR

Model GTE17DTNBRWW

Near South Euclid, Ohio 44121

Jason N

Job Details: 09/23/2024

"No fault found. Tested refrigerator, everything works as it should. Suspect that unit had some frost buildup."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 09/23/2024

"Tested washer. Unit cycles as it should, could not find issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Chagrin Falls, Ohio 44023

Manny

Job Details: 09/23/2024

"Replaced fan and heater, advise customer to allow up to 24 hours for temps to equalize."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Chagrin Falls, Ohio 44023

Manny

Job Details: 09/23/2024

"Cc icemaker not working, verified and icemaker motor clicks, order icemaker ; ordrng 1 W11557001 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Maple Heights, Ohio 44137

Manny

Job Details: 09/23/2024

"Cc unit making the same noise as last time and the filter light on after replacing filter, verified and diffuser groaning, and filter light not reset after filter being replaced, reset light and good , ordering diffuser ; ordrng 1 W11236851 (diffuser)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Maple Heights, Ohio 44137

Manny

Job Details: 09/23/2024

"Cc unit not cooling, verified and evap covered in frost, no heat to defrost heater, thermal fuse open, ordering harness.; ordrng 1 W11650661 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPs02

Near Brecksville, Ohio 44141

Manny

Job Details: 09/23/2024

"Cc unit not making icemaker no making ice, verified and no ice, ran step 56 and code E5 for icemaker thermistor open, temps in ff and fz both optimal unit needs ice maker replaced ; ordrng 1 W11658802 (Icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KBS02

Near North Royalton, Ohio 44133

Manny

Job Details: 09/23/2024

"Cc that the noise is there asked if I listened to the recording he sent, I did not, he stated that he didnt want us to come out without hearing the sound, ran step 19, for icebox fan. good, step 3 for fan and diffuser. Good, ran step 4 for compressor and condenser fan and good, ran step 57 and good ran step 46 and valves humming, fill tube frozen, defrost and ran fill and opt test ok advise customer to monitor unit."

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L00

Near Solon, Ohio 44139

Bill

Job Details: 09/23/2024

"Changed motor, tested opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Cleveland, Ohio 44105

Bill

Job Details: 09/23/2024

"Changed rollers, pulley, motor, and blower wheel. Tested opt test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MB0

Near Cleveland, Ohio 44104

Bill

Job Details: 09/23/2024

"Cc error code, confirmed cc error code f1e0. Control board failure. Unit covered under manufacturer warranty till oct. then rent a center for an additional year.(uploaded pop.) ordered control board, follow up scheduled for 09/26; ordrng 1 W11620481 (Control)"

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