Service History 371 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Pepper Pike, OH 44124

Joe O

Job Details: 05/25/2021

"Cc: not cleaning properly, not heatingFound error code f7e1(no heat). Ran diagnostics test cycle to reset control. Found cold water at start of cycle. Heater is functioning. Advised customer to run hot water at the sink prior to starting wash. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Chagrin Falls, OH 44022

Dan H

Job Details: 05/25/2021

"Customer complaint that unit floods dispenser and does not spin clothes properly, ran diagnostics no error codes found, unit spins, unit dispenses detergent, installed new dispenser, unable to duplicate the problem ,unit is operating as designed"

We serviced a

GE DISHWASHER

Model n/a

Near Strongsville, OH 44136

Marie V

Job Details: 05/25/2021

"Cc that the unit is not draining, confirmed, when arrived unit had water inside, tried to cancel to get it to drain , no good. Removed all water out from unit at the drain hose by the disposal. When removed all water out, uninstalled unit to remove drain pump, found food residue cleared all out and cancel to see if drain pump will work, it did. Put everything back together and tested unit , unit is draining good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ00

Near Strongsville, OH 44136

Marie V

Job Details: 05/25/2021

"Replaced door, tested unit. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Burton, OH 44021

Dan H

Job Details: 05/25/2021

"Customer complaint that is not working, confirmed lights flash once then control clicks and then repeats, unit needs new control and user interface ; ordrng 1 WPW10733627 (Ui) and 1 W10906426 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Strongsville, OH 44136

Marie V

Job Details: 05/25/2021

"Replaced door, tested unit op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Strongsville, OH 44136

Marie V

Job Details: 05/25/2021

"Cc that the unit wasnt cooling properly, when arrived temps were good, cust ask me to look in to unit to make sure everything looks good because they just moved and she want me to diagnose. Fans are running good,no unusual noises. Op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS11EM4EB01

Near Parma, OH 44129

Marie V

Job Details: 05/25/2021

"Cc that when using the oven the glass broke.confirmed replaced glass door, op test ok."

We serviced a

ELECTROLUX WASHER

Model EFLS617SIW0

Near Brecksville, OH 44141

Corina B

Job Details: 05/25/2021

"CC that there is a humming noise and the door does not unlock. Found a pod in the dispenser. Checked the fill lines, clear. Found the hot water turned off. Checked the drain pump, clear. Reset the control. Working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFE4

Near Amherst, OH 44001

Gabriel P

Job Details: 05/25/2021

"Replace both tracks rails,opt test ok"

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS308SSS04

Near Chagrin Falls, OH 44023

Dan H

Job Details: 05/25/2021

"Customer complaint that unit is not heating, place glass of water in unit for 1 minute, unit did not heat, unit needs new magnetron; ordrng 1 W11346197 (Mag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Bedford, OH 44146

Dan H

Job Details: 05/25/2021

"Model/serial tag has been removed, unable to determine model number, found gear oil all over under unit, unit needs new transmission, unit is model where tool to remove transmission is no longer available , unit cannot be repaired"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Parma, OH 44129

Marie V

Job Details: 05/25/2021

"Cc that no water is coming in and that the unit is not doing the lid lock and that it goes from sensing to wash by no water and go back to sensing. Started unit , does not add water, and valves does not sound like is getting power, agitator is moving very slow. Ran diag found error code of F7E5 shifter failure. When check under unit found that the harness wire was rubbing with clamp on drain pump and it broke the wire for shifter. Will need new harness because is too short, I put it back together so cust can use until we can come back to replace. ; ordrng 1 W11409746 (Lower harness)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2642LF0

Near Cleveland, OH 44128

Dan H

Job Details: 05/25/2021

"Customer complaint that unit is freezing food in fresh food section, found air damper broken, unit needs new air damper, customer does not want repair ; ordrng 1 241853801 (Air damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Broadview Heights, OH 44147

Corina B

Job Details: 05/25/2021

"CC that there is moisture on the ui and door. Removed the vent good air flow. Checked the vent, blocked. Took picture. Optest ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Broadview Heights, OH 44147

Corina B

Job Details: 05/25/2021

CC that the ice maker is not dispensing the ice. Found the wires broken. Will need a new door. ; ordrng 1 LW10755680 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44102

Corina B

Job Details: 05/25/2021

CC that the ice maker fell down. Found the clip to the ice maker broke off. Replaced the ice maker from t/s. Cycled ice maker. Optest ok. ; used 1 4317943 (ICEMAKER) from stock

We serviced a

SAMSUNG DRYER

Model DV50F9A6EVW/A2

Near Amherst, OH 44001

Gabriel P

Job Details: 05/25/2021

"Found two socks jam inside blower housing,open unit and took then out,opt test ok"

We serviced a

MAYTAG WASHER

Model MAV2755AWW

Near Cleveland, OH 44121

Jason N

Job Details: 05/25/2021

"Cc unit shaking in spin.Confirmed unit is vibrating excessively in spin. Checked level. Pulled agitator, found basket sitting offset on hub. Called BJ, suggested hub and transmission replacement, too expensive to repair. Advised customer of suggestion. Customer not repairing."

We serviced a

KITCHENAID WALL OVEN

Model KEBS277DBL6

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/25/2021

"Cc unit not powering on after self cleanChecked power in to control board, found thermal fuse open. Replaced using truck stock fuse. Unit powers on. Ran bake test on upper and lower ovens, upper oven not heating, no power to elements. Unit needs upper hi limit thermostat. ; ordrng 1 WP9759242 (Thermostat), used 1 WPW10545255 (FUSE-THRML) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mentor, OH 44060

Jeff M

Job Details: 05/25/2021

I was not able to duplicate the customers issue I did put it in diagnostics and I ran a calibration cycle unit tested good. Customer is using too much soap I coached her on the proper soap amounts

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Jeff M

Job Details: 05/25/2021

Installed the new part op tested good. Ss panel

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Mentor, OH 44060

Jeff M

Job Details: 05/25/2021

The door switch failed needs replaced ; ordrng 1 WE04X28977 (Switch) and 1 S

We serviced a

KITCHENAID WALL OVEN

Model KEBS208SSS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/25/2021

Installed bake element Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE DRYER

Model gfds260ef0ww

Near Painesville, OH 44077

Jeff M

Job Details: 05/25/2021

The fence housing is twisted I tried to bend it back in place it just will not go needs replaced; ordrng 1 WE14X20691 (Fan housing) and 1 S (S)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44120

Jason N

Job Details: 05/25/2021

"Cc unit oven not working Customer stated unit oven stopped working after first use. Ran bake test, igniter powered on and good ignition and flame. Canceled and tried several more times. Oven working at this time. Replaced control in case there was a control issue causing his complaint. Ran bake test, good ignition and preheat. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Wickliffe, OH 44092

Joe O

Job Details: 05/25/2021

"Cc: electronic sound, leakingCustomer states unit makes a sound, sounds like power up and leaking between units(stated unsure if it is refrigerator or freezer for both issues). Found drain tube plugged. Cleared drain tube. Needs controlControl shows out of stock, office to reschedule; ordrng 1 W10812033 (contrl-box)"

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Cleveland, OH 44108

Dan H

Job Details: 05/25/2021

"Installed new door, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ

Near Mentor, OH 44060

Dan H

Job Details: 05/25/2021

"Customer complaint that unit is not draining, confirmed, found drain pump clogged, cleared , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Eastlake, OH 44095

Joe O

Job Details: 05/25/2021

Cc: Ice maker not workingFound ice maker not connected. Connected ice maker. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Eastlake, OH 44095

Joe O

Job Details: 05/25/2021

"Cc: f6e2 error codeFound error codes f6e2(communication error) and f6e3(communication error). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Mentor, OH 44060

Joe O

Job Details: 05/25/2021

Cc: door swinging openAdjusted feet as much as possible. Customer has low cabinet space above unit. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/25/2021

Installed lid OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB0

Near Chardon, OH 44024

Brian M

Job Details: 05/25/2021

Called whirlpool they recommend replacing spray arms and manifold; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm) and 1 W10861745 (tube-feed) and 1 W10671899 (manifold)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Lakewood, OH 44107

Marie V

Job Details: 05/25/2021

"Took POP. Cc that the compressor got loud and stopped cooling, took temps 84* FF and 88* on freezer. All fans are running but compressor. Called Senior tech Brian, gave me a SP and had me verify windings on compressor, tested good. Ask me to order a compressor, parts are cover under 5 year extended warranty. Will need wise motion tech for return . ; ordrng 1 W11393142 (Compressor) and 1 W11109499 (Drier no dye)"

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Lakewood, OH 44107

Marie V

Job Details: 05/25/2021

"Replace control, tested unit, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ART318FFDW03

Near Cleveland, OH 44106

Jason N

Job Details: 05/25/2021

"Cc unit freezer frozen up, refrigerator not coolingFound freezer build up with frozen condensation, evaporator fan not running, no airflow to ff section. Steamed freezer clear, evaporator fan running. Checked gaskets for proper seal. All checked good, most likely a door was left open. Good airflow to ff section, op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Euclid, OH 44117

Jason N

Job Details: 05/25/2021

"Cc unit not draining all the way sometimes. Cust stated unit didnt drain all the way a few times, seems to be ok lately. Found unit sitting unlevel on a pallet. Leveled unit as much as possible being on a pallet on a uneven basement floor. Customer stated she needs the unit on the pallet due to the basement flooding. Ran auto test, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSCS25FKSS

Near Wickliffe, OH 44092

Jason N

Job Details: 05/25/2021

Cc unit ice maker not filling with water.Customer stated water dispense is fine. Found ice maker fill tube frozen up due to water leaking past inlet valve. Cleared ice from fill tube. Installed inlet water valve using customer supplied part. Ran manual ice maker harvest test. Ice maker indexed properly and fill mold with water. Op test good.

We serviced a

MAYTAG DRYER

Model MGD5700TQ0

Near Kirtland, OH 44094

Joe O

Job Details: 05/25/2021

"Cc: not startingMotor just humming. Nothing stuck in motor or blower. motor seized. Needs motor.Customer does not want to repair at this time ; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT580SSF5SS

Near Chardon, OH 44024

Joe O

Job Details: 05/25/2021

"Cc: not heatingFound element at 17 ohms from control. Ran diagnostics, not heating. Needs controlCustomer does not want to repair at this time ; ordrng 1 WD21X22276 (dishwasher main boar), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44123

Jason N

Job Details: 05/25/2021

"Cc unit not agitating. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit not shifting. Found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replaced shifter actuator using truck stock. Reran auto test, all functions passed. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP350PAAB6

Near Painesville, OH 44077

Jeff M

Job Details: 05/25/2021

Installed the new part op tested good. Drain pump

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Painesville, OH 44077

Joe O

Job Details: 05/25/2021

"Cc: chemical taste/smellFound slight chemical smell in unit. Advised customer nothing in the appliance would give off an odor. Temps checked good. Found some food in plastic wrap, advised foods not properly sealed can give off an odor. Could not locate actual cause of smell. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Rome, OH 44085

Jeff M

Job Details: 05/25/2021

Installed the new part op tested good. Water valve and harness

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rock Creek, OH 44084

Jeff M

Job Details: 05/25/2021

Customer states the unit was making a rattling sound she does not have the water hooked up in the icemaker was in the on position. I originally put the machine in a service test cycle the dampener assembly is very quiet and the fans are quiet most likely just the icemaker

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Euclid, OH 44123

Jason N

Job Details: 05/25/2021

"Cc unit hood light not working.Confirmed hood light not working, found bulb is open. Replaced bulb using customer supplied pre Id part. Light operation test good."

We serviced a

WHIRLPOOL WASHER

Model LA7800XMW0

Near Elyria, OH 44035

Marie V

Job Details: 05/24/2021

"Cc that the unit is not agitating with heavy loads. Confirmed, unit will need gearcase and basket drive, unit has lots of oil leak underneath, parts are discontinued, it cant be fixed.; ordrng 1 359699 (Basket drive) and 1 358483 (Gearcase)"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV176NTDB

Near Painesville, OH 44077

Brian M

Job Details: 05/24/2021

"Cc unit sparking every time its plugged in or turned on Found unit to have a short in the interlock switches Needs fuse and switches ; ordrng 1 5304509459 (Switch) and 2 5304509460 (Switch)s and 1 5304509451 (Fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE WALL OVEN GAS

Model FEF336ECE

Near Willoughby, OH 44094

Jason N

Job Details: 05/24/2021

"Cc unit element sparked, now unit not heating properlyFound bake element physically popped. Unit needs bake element. ; ordrng 1 316075103 (Bake element)"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ashtabula, OH 44004

Jeff M

Job Details: 05/24/2021

Installed the new part op tested good. Main control

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Willowick, OH 44095

Dan H

Job Details: 05/24/2021

"Installed new motor, op test good customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

MAYTAG WASHER

Model MVWP475EW0

Near Willoughby, OH 44094

Dan H

Job Details: 05/24/2021

"Customer complaint that unit is not spinning or washing clothes, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for high speed spin and heavy agitate , unit spins, when unit agitates the whole basket is moving, shifter is not moving, unit needs new shifter ; used 1 W10913953 (Shifter) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Willoughby, OH 44094

Dan H

Job Details: 05/24/2021

"Installed new door, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/24/2021

"Cc that the unit is loud and that it shakes and has some error codes. Ran diag found error code of F0E4 spin limited by water temperature. Theres a load of clothes on washer. Set unit to spin, normal noise. Check ohms on valves from tech sheet, from j16, pin 1-6 1.032 ohms, pin 1-7 1.014 ohms , pin 1-5 1.043 ohms and from 1-2 1.022 ohms. Valves are in range, replaced main control by tech sheet. ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Parma, OH 44134

Gabriel P

Job Details: 05/24/2021

Replace gasket and rubber legs.opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Parma, OH 44134

Gabriel P

Job Details: 05/24/2021

"customer complaints that every day about 3 to 4 one cube ice will fall,Found that lever was not press all the way and it jam ice when it was coming out"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Ashtabula, OH 44004

Jeff M

Job Details: 05/24/2021

Installed the new part op tested good. Ice maker

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Andover, OH 44003

Jeff M

Job Details: 05/24/2021

Installed the new part op tested good. Clutch and slide

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV5

Near Roaming Shores, OH 44085

Joe O

Job Details: 05/24/2021

"Cc: not heatingFound unit pulling 12.0 amps. Spoke with BJ, Unit still pulling over 3 amps. High side issue, BJ stated to replace all high side parts. Needs capacitor, transformer, and magnetron. BJ stated not to charge Labor and stated we have an auth for parts. Transformer and capacitor out of stock office to reschedule; ordrng 1 W11446747 (Transformer) and 1 W10850446 (capactr-mg) and 1 W10754299 (magnetron)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW0

Near Windsor, OH 44099

Joe O

Job Details: 05/24/2021

Cc: door not opening completely.Found friction pads broke. Replaced friction pads. Op test ok; used 2 8268961 () from stock

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4206FZ3

Near Parma, OH 44134

Gabriel P

Job Details: 05/24/2021

"Found 120 voltage going to socket but when there is a bulb in there voltage drop to .15 need control Customer will not repair ; ordrng 1 W11034219 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Euclid, OH 44123

Jason N

Job Details: 05/24/2021

"Cc unit not turning on. Check power into unit. Found L1 to L2 reading 70v. L1 to N reading 50v. Checked breaker, turned off and back on. Power checks in good. Ran dryer op test, unit tumbling and heating. Started and stopped unit several times to ensure proper power in. Unit stopped working again, found same power issue. Breaker is not tripped. Advised customer to contact electrician to inspect breaker/outlet."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WOC54EC7AS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/24/2021

"Cc unit says feature not available Found internal error f1e0 Tech sheet says to replace main control ; ordrng 1 WPW10632435 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Lakewood, OH 44107

Corina B

Job Details: 05/24/2021

3-5 less then 1 ohm 4-5 open 3-4 open benched pressed the motor 4-5called t/l Joel. To have the Cust call customer relation due to having bad motors. Will need a new motor. Do not order until we hear from the customer ; ordrng 1 279787 (Motor)

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near Cleveland, OH 44111

Corina B

Job Details: 05/24/2021

"Cust showed pop, sent pic. CC that the unit is not working right, does not fill with water on a quick wash. Ran diag F0e3 Overload. Ran a calibration found the basket not leveled. Leveled the unit. Started a drain and spin. Showed Cust the owners manual. Advised cust to use 6-8 bath towels and 1-2 tablespoons of he detergent. The impeller cap is missing. Cust can install. Optest ok. ; ordrng 1 W11050804 (Cap)"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WFE540H0AS0

Near Elyria, OH 44035

Marie V

Job Details: 05/24/2021

"Cc that the right front burner will stay on high all the time it will not cook properly it will burn things up. this moment unit is working as designed , burner is turning on and off on its own. Set on low on med and high; ordrng 1 WPW10434452 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Willoughby Hills, OH 44094

Dan H

Job Details: 05/24/2021

"Customer complaint that normal and wrinkle cycle are not working and of burning smell and timing if off, ran diagnostics found f2e1(stuck key) error code, user interface passed key test, started normal dry cycle, unit started and heated, started wrinkle control cycle, unit started and heated, no burning smell noticed, unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Wickliffe, OH 44092

Jason N

Job Details: 05/24/2021

"Cc unit had a part sitting in tub when delivered.Part in question was a suspension ball bushing. Inspected unit, found all suspension parts are intact. Customer has been using unit. The part was evidently a rogue extra part that made it into the unit. Unit is working as designed."

We serviced a

AMANA DRYER

Model NED5800HW1

Near Elyria, OH 44035

Marie V

Job Details: 05/24/2021

"Cc that the unit does not always start when you press start button. Tested UI, pass. Advice cust that if her fingers are wet or have moisture the UI will not read and it will not do anything, to make sure that they are dry and that if her hands are also cold it will happen again. Just to gently press on start button and wait the count down on dryer and it will start with no problem. Check vent outside it was clear. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8600AWS

Near Cleveland, OH 44143

Jason N

Job Details: 05/24/2021

"Cc unit not draining all the way and leaking.Found unit float switch gummed up, will not move freely. Cleaned up float switch, good operation now. Ran wash then drain, unit draining slowly, will not drain completely, checked filters and drain port, all clear. Ordering drain pump. ; ordrng 1 WP6-917641 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/24/2021

"Cc unit leakingCustomer stated its leaking, so the previous repair was not successful or we didnt hook something up right. Found small amount of water under unit, rotor is dry, not leaking from tub seal. Previous bearing and tub seal replacement checks good. Leak is from another source. Ran auto test and then started a wash cycle, found leaking from tub ring. Unit needs tub ring. Customer not repairing at this time. ; ordrng 1 WPW10550152 (Tub ring)"

We serviced a

FRIGIDAIRE DISHWASHER

Model LGID2475QF3A

Near Geneva, OH 44041

Jeff M

Job Details: 05/24/2021

The motor relay on the main controller sticking needs a new main control estimate only; ordrng 1 117492610 (Control) and 1 S

We serviced a

WHIRLPOOL COOKTOP ELE

Model KICU569XBL00

Near Cleveland, OH 44102

Corina B

Job Details: 05/24/2021

Cust does not have part # W10857233. Called office was delivered on 5/15 @ 1:05pm. Will need to re order. ; ordrng 1 W10857233 (Module)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model MRT18BSCW6

Near Painesville, OH 44077

Dan H

Job Details: 05/24/2021

"Customer complaint that unit is not cooling, freezer section temperature at 51 degrees, fresh food section temperature at 57 degrees, partial frost pattern on evaporator, system has a leak , unit needs new evaporator , customer does not want repair ; ordrng 1 5304400812 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Walton Hills, OH 44146

Dan H

Job Details: 05/24/2021

"Installed new gas tubing, op test good"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Middlefield, OH 44062

Joe O

Job Details: 05/24/2021

"Cc: loud noiseRan test cycle. Found metal on metal rubbing noise, coming from rear of drum. Need bearing kit, and rear bearing assembly; ordrng 1 WE3M33 (shaft & bracket ass') and 1 WE03X25314 (bearing top asm) and 1 WE09X20441 (drum felt seal)"

We serviced a

ROPER DRYER

Model RES7646KQ2

Near Cleveland, OH 44130

Gabriel P

Job Details: 05/24/2021

"Found open fuse replaced from t/s ,opt test ok also clean lint inside dryer,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG RANGE

Model CWG3100AAB25

Near Amherst, OH 44001

Marie V

Job Details: 05/24/2021

"Cc that the oven is not turning on. Confirmed, found weak igniter . Replaced from T/S. Preheated unit to 350*. Op test ok. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 05/24/2021

Customer complaints that she smell gas in the beginning when baking explain her that she will smell it a little in the beginning till ignitor will spark and also oven lighting normal at this moment

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Solon, OH 44139

Jason N

Job Details: 05/24/2021

"Installed ice maker, power cycled unit. Ran ice maker test 120. Ice maker test harvest passed. Advised customer to allow several days for unit to produce full bin of ice."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Moreland Hills, OH 44022

Jason N

Job Details: 05/24/2021

"Cc unit leaking Customer stated the water valve in the back had started to leak. They crimped the copper line and cut off the filter feed line to stop it from leaking. They do not have a unit shutoff, just the main water valve in house. Advised customer to have a plumber install a shut off for the unit for them. Unit needs inlet valve and filter tube. Customer then stated some of his lights do not work. Confirmed side ff leds and freezer led are out. Checked for bad led module. Found freezer light module bad, unit need led module as well. ; ordrng 1 W10865826 (Inlet valve) and 1 W11209890 (Water tube) and 1 W10695459 (Led module)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Maple Heights, OH 44137

Jason N

Job Details: 05/24/2021

Cc unit needs oven door glass and caps.Customer stated he does not know where oven door glass is. Looked around building. Will need to reorder door glass. No stock at Marcone. Office to contact customer. ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/24/2021

Customer complaints of a rattling sound since I arrive no rattling sound hearing but show customer normal noises on user care guide and rattling is one of them waited few minutes more to see if noise come out and it did heard condenser vibrating underneath put foam underneath to support it from vibrating

We serviced a

KENMORE DRYER

Model 11085091400

Near Perry, OH 44081

Jeff M

Job Details: 05/24/2021

the unit is making a rattling sound squeaking I found at the rollers in the rear have failed. Needs replaced ; ordrng 1 4392067 (Kit) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Fairview Park, OH 44126

Gabriel P

Job Details: 05/24/2021

"Replace door also had to steam seal on door,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Chagrin Falls, OH 44022

Dan H

Job Details: 05/24/2021

"Cleared evaporator drain tube, installed heat probe, op test good"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Painesville, OH 44077

Jeff M

Job Details: 05/24/2021

Installed the new part op tested good. Main control

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY04

Near Chardon, OH 44024

Joe O

Job Details: 05/24/2021

"Customer installed ui board. Found control not communicating with ui. Needs control. ; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB850WQ0

Near Perry, OH 44081

Joe O

Job Details: 05/24/2021

Installed dryer repair kit. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/24/2021

When arrive customer said since we left its been making ice he doesnt know what we did I told him we reboot computer and try to cycle ice maker but it would still do anything but now its been working ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Painesville, OH 44077

Jeff M

Job Details: 05/24/2021

Unit is not cooling theres no frost pattern on the evaporator the compressor is running theres no heat transfer needs a compressor and evaporator est only ; ordrng 1 W11492867 (Evap) and 1 8201675 (Compressor) and 1 S (S)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near North Olmsted, OH 44070

Marie V

Job Details: 05/24/2021

"Cc that the unit is making a noise. Confirmed, whe press cancel to drain water unit started making a noise like something was stuck in the drain pump, confirmed. Found a piece of plastic from bottom rack wheels. Removed, also verify drain hose is installed properly. showed cust, put everything back together and tested unit and ran diag. Got error code of 5-1 door stuck open, when running cycle diverter was clicking, but it was working good, took temps found 175* when test cycle was done. Started new cycle. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Westlake, OH 44145

Marie V

Job Details: 05/24/2021

"When took unit apart found that the pulley was a different part, will bring old part with me for return and we have to order new part, als the new part is cheaper . Dryer kit was 43.83 new part that we need is 25.73. We will have to return 20.10. ; ordrng 1 8547174V (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Westlake, OH 44145

Marie V

Job Details: 05/24/2021

"Replaced freezer door. Showed cust, advice to let the freezer door close at least 1 hour to let gasket seal properly, added petroleum jelly on. Op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model RBD275PRS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/24/2021

"Cc unit coding f2e6, sometime display goes blank and will not respond. Found unit coding f2e6 for cancel key drive line open, when arrived, able to cancel. Code did not return after 60 seconds, as techsheet specifies, keypad checks good and control would need to be replaced. Control (8303883 )is NLA for this unit. ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Willoughby, OH 44094

Jeff M

Job Details: 05/24/2021

The lid is cracked. The leaking the customer mention of the condensation that builds up on the lid nothing I can do about that but we can replace the lid; ordrng 1 W11259006 (Lid)

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Mentor, OH 44060

Jeff M

Job Details: 05/24/2021

"Installed the new part op tested good. Valves, Dispenser"

We serviced a

WHIRLPOOL WASH/DRY COMBO

Model LTE5243DQ6

Near Bentleyville, OH 44022

Brian M

Job Details: 05/24/2021

Installed suspension OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS00

Near Garfield Heights, OH 44128

Brian M

Job Details: 05/24/2021

Complaint unit wont ignite Found unit need bled Bled burners all are working properly

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