We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Geneva, OH 44041
Jason N
Job Details:
09/08/2021
"Cc unit leaking underneath at water lineCustomer stated they had to disconnect water line from unit after delivery as there was a leak. Checked all water line connections, ensured source line was pushed into inlet valve. Reconnected water. Checked for leaks. Ran dispense test. Checked for leaks. Did not find any leaks. Op test good."
We serviced a
KENMORE WASHER
Model 110.296228
Near Geneva, OH 44041
Jason N
Job Details:
09/08/2021
"Cc unit making noise in agitationCustomer stated its also not agitating properly, clothes are getting wrapped around agitator. Ran wash test, noise coming from transmission, confirmed agitator only rotating in one direction. Agitator dogs are in good condition. Unit needs transmission. Customer not repairing, estimate only.; ordrng 1 3360629 (Gearcase) and 1 285744 (Base pad)"
We serviced a
AMANA REFRIGERATOR
Model TR18V1W
Near Madison, OH 44057
Jeff M
Job Details:
09/08/2021
The compressor fan motor failed needs replaced ; ordrng 1 833697 (Motor) and 1 123 (Shipping)
We serviced a
GE RANGE
Model JGB850EEF3ES
Near Chesterland, OH 44026
Dan H
Job Details:
09/08/2021
"Customer complaint that its taking a while for unit to start heating up , started bake for 350 degrees, burner lit, unit heated up to 350 degrees, burner shut off and did not turn back on, temperature dropped down below 200 degrees, unit needs new control and oven temperature sensor , customer does not want repair ; ordrng 1 WB27X25328 (Cntrl) and 1 WB23X5340 (Oven temperature sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Lakewood, OH 44107
Marie V
Job Details:
09/08/2021
Cc that the unit is leaking from the door but is not all the time. Took door off and also found unit not leveled properly. Corrected issue. And ran unit with door off. No leaks . Lost off suds. Ask cust how much detergent. She said she fills the dispenser up to the line. Advice to only use 1-2 tablespoons of detergent should be enough. Also running hot water before starting the unit will help dry dishes better. No leaks. Where found at this point. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Atwater, OH 44201
Brian M
Job Details:
09/08/2021
Cc of a leak Ran test cycle watched for leaks Found no leaks At this time Advised to watch
We serviced a
KITCHENAID GRILL
Model KBNU361VSS 0
Near Chagrin Falls, OH 44022
Dan H
Job Details:
09/08/2021
"Customer complaint that burners are not lighting, confirmed, found igniters glowing but weak, unit needs new igniters, igniters are no longer available ; ordrng 3 W10247024 (Igniter)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Perry, OH 44081
Joe O
Job Details:
09/08/2021
"Cc: sounds like a jet, will not balanceFound bearings loud in a hand spin. Ran drain and spin. Found small amount of leaking unit unit. Needs bearing kitCustomer does not want to repair at this time ; used 1 W10435302 (BEARING) from stock"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Willoughby, OH 44094
Corina B
Job Details:
09/08/2021
CC that the unit is not washing. Confirmed. Found service pointer W11531483 to replace the shifter. Replaced the shifter. Opt test ng. shifter is not agitating. Replaced the shifter from t/s opt test ok.; used 2 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Elyria, OH 44035
Angel
Job Details:
09/08/2021
Cc that when unit goes into a spin it shakes violently. Verified and found unit not leveled. Leveled unit and ran a rinse and spin with towels and unit was spinning and working as designed. Explained to customer how to spread the clothes around evenly also explained that the max load is 6 to 7 regular bath towels and only 1 to 2 tablespoons of detergent. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAW
Near Chagrin Falls, OH 44022
Dan H
Job Details:
09/08/2021
"Customer complaint that bake element started fire, found element broken, element is receiving 240vac, unit needs new element; ordrng 1 WP74010750 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Gabriel P
Job Details:
09/08/2021
Found hinges not functioning correctly try fixing it but bolt broke off ordering parts ; ordrng 1 2314023 (Bushing) and 1 W11500952 (Bushing) and 2 WPW10485980 (Hinge)s and 1 WPW10121046 (Hin) and 2 W11474472 (Screw)s and 3 WP308544 (Screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near Cleveland, OH 44102
Gabriel P
Job Details:
09/08/2021
"Found right tracks defective ordering also drip pan is clogg clear and steam,pass ordering track ; ordrng 1 WPW10397635 (Slide), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ravenna, OH 44266
Brian M
Job Details:
09/08/2021
Cc unit not working properly Found actuator not reading basket Replaced actuator OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Solon, OH 44139
Brian M
Job Details:
09/08/2021
Cc unit takes forever to heat up pots of water Found customers pots to be really thick metal Advised on stainless steel better for heat conducting on glass cook top OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWBH65GWO
Near Solon, OH 44139
Brian M
Job Details:
09/08/2021
Cc UI is messing up Ran diagnostics found no errors ran UI test no issue Ran auto test and calibration OP Test Ok Could not duplicate a issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Middleburg Heights, OH 44130
David R
Job Details:
09/08/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good. Wrong blade fan was ordered, ordering correct one. Give 24 hrs for unit to cool probably effort use. ; ordrng 1 WP2163777 (Fan blade), used 1 W10896677 (Coupler), 1 W10896676 (Coupler), 1 W11401417 (Coupler), and 1 W10897195 (Coupler) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW
Near Richmond Heights, OH 44143
Corina B
Job Details:
09/08/2021
"CC that the unit is not cooling. Unit was unplugged when arriving. Fans are running. No frost pattern. Checked the compressor 11.52 amps. Compressor is seized. Found the evaporator cover knob is broken. Will need a new compressor, cover and drier. Called MP about warranty. Will need to reach out to spoc ; ordrng 1 W11024683 (Cover) and 1 W11092625 (Compressor) and 2 W10843121 (Drier)s and 3 W10854527 (Cover)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Parma Heights, OH 44130
David R
Job Details:
09/08/2021
"Cc unit was not as cool as it shouldve been, lost 120$ of food. Today customer said husband did adjust temp in FF to lights all lite up. Also advised customer of temp in Freezer section as well. Took temps 33* in FF and -1 in FZ. Unit is good. Running good. Customer calling whirlpool about lost of food. Unit check good as of today. Op test ok."
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Cleveland, OH 44113
Gabriel P
Job Details:
09/08/2021
"Found weak ignitor replace from t/s opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Angel
Job Details:
09/08/2021
Timer and legs were replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Rocky River, OH 44116
Gabriel P
Job Details:
09/08/2021
"Found motor stopping when there is 8 minutes left and it throw a 3e error motor not turning notice is overheating and bearings of motor are loud but part is discontinued no longer available cannot be repair,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Warrensville Heights, OH 44128
Dan H
Job Details:
09/08/2021
"Customer complaint that unit shuts off before clothes are dry, customer has a very small load in drum and started, timer counted down and finished after a few minutes clothes were all tumbling towe"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Bentleyville, OH 44022
Brian M
Job Details:
09/08/2021
"Cc unit not spinning Found error for e42 and e45 Followed tech sheet Advised to replace motor and inverter ; ordrng 1 WH20X27942 (drive motor asm) and 1 WH12X27941 (inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details:
09/08/2021
Cc that rack was broken. Confirmed the wheels on the rack broke off. Replaced adjusters. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Westlake, OH 44145
Gabriel P
Job Details:
09/08/2021
"Found something inside hose preventing from draining clear it out and it correct issue is draining,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Newburgh Heights, OH 44105
David R
Job Details:
09/08/2021
Replaced all 3 lights and icemaker. Icemaker cycled and called for water. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Marie V
Job Details:
09/08/2021
When arrived cust said that they do not have parts. Will have to reschedule. Ask Dan to give us a call if they cant find parts.; saved tckt
We serviced a
GE REFRIGERATOR
Model PSC25PSWA
Near Westlake, OH 44145
Gabriel P
Job Details:
09/08/2021
"Found drip pan rusted and crack causing water to leak when going into defrost ordering part ; ordrng 1 WR17X11843 (Drain pan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Warrensville Heights, OH 44128
Dan H
Job Details:
09/08/2021
"Customer complaint that unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer says unit should be under warranty, ran entitlement which shows a goods issue date of 1/8/2020 with a extra year from rent-a-center"
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US6HS00
Near Moreland Hills, OH 44022
Brian M
Job Details:
09/08/2021
Installed top and grates OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Parma, OH 44134
Corina B
Job Details:
09/08/2021
"Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44118
Dan H
Job Details:
09/08/2021
"Customer complaint that unit is not spinning properly, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/08/2021
Control w1179310 received but is used and has a. Burnt wire in terminal could not use Replaced UI and other board Ran test bake on upper and lower oven 350 no errors at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near University Heights, OH 44118
Dan H
Job Details:
09/08/2021
"Customer complaint that ice maker bar fell out, confirmed, reinstalled, op test good"
We serviced a
MAYTAG WASHER
Model LAT9604AAE
Near Parma, OH 44134
David R
Job Details:
09/08/2021
"Cc unit on light not lighting up. Found cracked but was able to put switch back in place to show light on. Giving estimate for repair. Customer only paid SVC. Do not order parts. ; ordrng 1 WP7730P011-60 (Lens), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Cleveland, OH 44106
Marie V
Job Details:
09/08/2021
"Cc that the unit is making a loud noise. Confirmed took unit apart and found motor making the noise. Unit will need new motor and pulley. Cust couldnt pay at this moment she asked to get a bill because her credit card was not with her at the moment; ordrng 1 W11088562 (Motor) and 1 W10700903 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Broadview Heights, OH 44147
David R
Job Details:
09/08/2021
"Back bottom Panel dented from delivery, ordering. Customer on vacation sep 19-26. ; ordrng 1 W10162249 (Panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Brecksville, OH 44141
David R
Job Details:
09/08/2021
"8-2, 8-3, 7-1. Cc unit not starting or getting water. Found error codes, control sending power to motor, motor just humming. Ordering wash pump motor, water valve and float switch ; ordrng 1 W11545764 (Float switch) and 1 W11416362 (Pump motor) and 1 W11410464 (Sensor) and 1 W11434044 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Cleveland, OH 44108
Dan H
Job Details:
09/08/2021
"Customer complaint that tub light is not working and f5 error, unit is just flashing f5, nothing else is working, unit needs new control and lid lock, part is out of stock so not scheduling return appointment ; ordrng 1 W11246700 (Cntrl) and 1 W11188327 (Lid lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
09/08/2021
Installed control and latch Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW
Near Cleveland, OH 44106
Marie V
Job Details:
09/08/2021
"Cc that the unit is not heating. Confirmed. Took unit apart, compressor is not getting any voltage. Started to take the control apart and it started running. Check power 244V coming in. Unit will need new control board. Cust couldnt pay at this moment she asked to get a bill because her credit card was not with her at the moment.; ordrng 1 W11239098 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Seven Hills, OH 44131
Marie V
Job Details:
09/08/2021
"Cc that cant get the freezer to 0* and get the fresh food section cold enough for beers, that the ice cream is too hard. Temp was set almost to coldest. Temp on freezer was -3* and 33* on fresh food section. Explain cust that the unit is working good that shanking the freezer setting to low will allow more cold to fresh food section but whatever temp he sets the control it will change both section since freezer sends cold to fresh food section. Op test ok set unit back to recommended and advise cust to put the beers at the back wall witch is the coldest spot on the fresh food section."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Hiram, OH 44234
Brian M
Job Details:
09/08/2021
"Cc unit not cooling Found unit not running Put in diagnostics mode and ran individual test All passed After test unit kicked on Unit seems to be cooling at this time Unit is trimmed into the RV advised If still not cooling it will need to be un installed before next visit Quoted sealed system ; ordrng 1 W10920993 (evaporator) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Cleveland, OH 44109
Marie V
Job Details:
09/08/2021
Cc that the unit is not draining. Confirmed found plug on disposal still on it. Removed and drained unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Eastlake, OH 44095
Dan H
Job Details:
09/08/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Beachwood, OH 44122
Corina B
Job Details:
09/08/2021
"Cust showed pop, sent pic. CC that the doors are hard to open, the ff door hits the wall, rolls out and there is condensation on the freezer. Called t/l replaced the drain tube. Door is not sticking as much. Raised the feet for door to stop from opening. Temp was set at 6 for Fz and 5 for ff. Lowered the temp to 4 and 4.; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Bay Village, OH 44140
Gabriel P
Job Details:
09/08/2021
Customer complaint that when closing left door it pops right door open so I did not find issue with door but did confirm seeing right door popping open when left door close call whirlpool tech line he said is required to close left door first cause the mullion has to go in the pivot to position itself behind right door and it will pop it open its the way is design customer need to close left door first
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jason N
Job Details:
09/08/2021
"Cc unit not agitatingRan auto test, all functions normal. Customer stated she thought is wasnt agitating due to the sounds it was making. Had customer start normal clothing load. Showed customer unit is agitating in normal wash cycle. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44128
Manny
Job Details:
09/08/2021
"Cc unit gives error code when washing. Found code F9E1 for long drain. Found one of the wires that goes to the drain pump broken try splicing it, unit will need lower harness drain pump and main control. ; ordrng 1 W11399437 (Drain pump) and 1 W11557935 (Main control) and 1 W11405458 (Lower harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Perry, OH 44081
Joe O
Job Details:
09/08/2021
"Cc: insulation fell out, door not staying open, burnt dishesFound pads broke. Reinstalled insulation. Replaced pads. Found dish had baked on food stuck to it. Op test ok ; used 2 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
KENMORE WASHER
Model 11022352510
Near Madison, OH 44057
Jeff M
Job Details:
09/08/2021
Installed the new part op tested good. Actuator. Everything is technically functioning but the actuator makes a very odd sound when it shifting into agitation re-order the actuator; ordrng 1 W11481722 (Actuator)
We serviced a
KENMORE REFRIGERATOR
Model 2536041261C
Near Madison, OH 44057
Jeff M
Job Details:
09/08/2021
Installed the new part op tested good. Fan
We serviced a
WHIRLPOOL RANGE
Model WFG510S0HS1
Near Cleveland, OH 44124
Joe O
Job Details:
09/08/2021
"Cc: oven too hot, popping noiseFound offset temp is up 10 degrees. Ran test bake. Found unit averaging 362 degrees. Offset temp back to 0. Popping noise is from unit igniting. No abnormal noises. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Painesville, OH 44077
Jeff M
Job Details:
09/08/2021
Installed the new part op tested good. Ui
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Mentor, OH 44060
Corina B
Job Details:
09/07/2021
CC that the unit is not draining. Confirmed. Removed the water. Checked the drain pump 15.4 ohms. When running drain pump the propeller did not turn. Replaced the drain pump from surplus t/s. Opt test ok. ; used 1 WPW10276397 (Drain pump) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
Marie V
Job Details:
09/07/2021
"Recovered refrigerant. Replaced compressor, set on a 29 vacc. No change on gages after 10 min. Filled unit with 5.0 OZ of R134a. Pressures good. Started frost pattern on evaporator. Op test ok advise cust to allow unit 24 hours to reach normal temp. Also cycled ice maker and it filled with water."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Gates Mills, OH 44040
Jason N
Job Details:
09/07/2021
Installed upper grille. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44119
Dan H
Job Details:
09/07/2021
"Customer complaint that oven is not heating, ,found igniter weak , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44112
Dan H
Job Details:
09/07/2021
"No answer at door, called customer customer stated that someone would be there in 2 minutes, waited 25 minutes,tagged door; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model kfis25xvms
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
09/07/2021
"End cap broken ordering ; ordrng 1 W10874836 (End cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Strongsville, OH 44149
Gabriel P
Job Details:
09/07/2021
"Found water leaking from underneath door advise to clean door to see if it seal better if is still leaking it will need seal customer will wait for repair she has other prior things to fix first ; ordrng 1 W11106747 (Bellow), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Andover, OH 44003
Joe O
Job Details:
09/07/2021
"Installed listed parts. Ran test cycle. Unit still clicking under load. Noise coming from motor/blower area. Needs motor, blower wheel housing, and blower wheelCustomer needs last appointment; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WP8577230 (housing)"
We serviced a
KENMORE REFRIGERATOR
Model 25370413411
Near Geneva, OH 44041
Joe O
Job Details:
09/07/2021
Installed gaskets. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model PWE23KGDFWW
Near Geneva, OH 44041
Joe O
Job Details:
09/07/2021
Cc: leakingFound drain tube plugged. Cleared drain. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS
Near Willowick, OH 44095
Corina B
Job Details:
09/07/2021
Replaced the control. Brought core back for return. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44108
Jason N
Job Details:
09/07/2021
"Installed evaporator motor and harness. Cleared out ice from evaporator. Ran fan test 3, all fans functioning correctly. No PO fault codes. Advised customer to allow 24 hrs for unit to return to normal temps. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Madison, OH 44057
Jeff M
Job Details:
09/07/2021
Customer is having a cooling issue in a lighting issue. I found the LED light module board is not sending power on one of the circuits. Also found a lot of moisture around the deli board needs a new LED module deli board and LED light; ordrng 1 W10830288 (Led control) and 1 W11048823 (Deli) and 1 W10695459 (Led light)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Cleveland Heights, OH 44121
Dan H
Job Details:
09/07/2021
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 69 degrees, freezer section temperature at - 22 degrees, found evaporator frozen solid, found fresh food section door gasket falling off, unable to reinstall gasket, defrost heater is good, unit needs new control, door gasket , and evaporator cleared, control is out of stock , no answer on either number, customer has not been quoted for repair; ordrng 1 5304523138 (Gasket) and 1 5304528823 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Parma, OH 44130
Angel
Job Details:
09/07/2021
Evaporator fan was replaced. Opt test ok.
We serviced a
AMANA RANGE
Model AER6303MFW2
Near Lorain, OH 44052
Angel
Job Details:
09/07/2021
Cc that the unit is not turning on. Found that unit had a loose connection on terminal block. Fixed issue Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, OH 44112
Dan H
Job Details:
09/07/2021
"Installed new hinge plate, op test good"
We serviced a
GE DRYER
Model DBXR463GD1WW
Near Beachwood, OH 44122
Dan H
Job Details:
09/07/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
09/07/2021
"Ran diagnostic no water going in icemaker or not dispensing remove filter try icemaker test water came out also dispense water and good pressure came out customer has bad filter,advise to replace"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Geneva, OH 44041
Joe O
Job Details:
09/07/2021
Cc: not washing properlyFound sump receiving proper power. Sump not running. Needs sump assembly. Replaced sump assembly. Ran test cycle. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Ravenna, OH 44266
Brian M
Job Details:
09/07/2021
Installed switches and fuse OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Deerfield, OH 44411
Brian M
Job Details:
09/07/2021
Recovered refrigerant Installed compressor and filter drier Ran 150 psi of nitrogen no change Did not install evap Ran 28 inch vac for 20 min Recharged with 4.75 oz r134a Gauge read 0 psi watched for frost OP Test Ok Advised to let cool for 48 hours
We serviced a
MAYTAG RANGE
Model n/a
Near Willowick, OH 44095
Corina B
Job Details:
09/07/2021
Cust bought a new range that will be here in a week and decided to wait for the new range.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Parma, OH 44134
David R
Job Details:
09/07/2021
Replaced control. Ran cup with water in. Turning all the way and heating. Good op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHD2251TF8
Near Rootstown, OH 44272
Brian M
Job Details:
09/07/2021
Installed door OP Test Ok
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Bentleyville, OH 44022
Jason N
Job Details:
09/07/2021
Installed bellow gasket. Ran wash cycle for 10 minutes. Did not see any leaks from unit. Op test good.
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Jefferson, OH 44047
Jeff M
Job Details:
09/07/2021
Installed the new part op tested good. Agitator
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Andover, OH 44003
Jeff M
Job Details:
09/07/2021
The units not filling with water customer needs a new set of water hoses but he also needs a new water valve the installer stripped the threads on the cold water valve; ordrng 1 W11038689 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mentor, OH 44060
Jeff M
Job Details:
09/07/2021
Installed the new part op tested good. Seal
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Berea, OH 44017
Manny
Job Details:
09/07/2021
Cc unit giving f5 error. Found f5e3 and f5e2 for lid lock fault. Everything working as designed ran calibration and diagnostics test both pass ran manual test and also pass cant duplicate the faul.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Parma, OH 44134
David R
Job Details:
09/07/2021
Replaced latch a sen control. Ran diagnostics to test. Unit checks good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Brian M
Job Details:
09/07/2021
Cc unit not agitating Found actuator not connected to splutch Replaced actuator OP Test Ok
We serviced a
GE REFRIGERATOR
Model TPS24BIDABS
Near Shaker Heights, OH 44122
Corina B
Job Details:
09/07/2021
Replaced the heater. Steamed out the freezer evap. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Solon, OH 44139
Jason N
Job Details:
09/07/2021
"Cc Upper rack broke, falling downFound left side upper rack adjuster broken at wheel. Unit needs upgraded adjuster kit, ordering.; ordrng 1 W10712395 (Adjuster kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM00
Near Painesville, OH 44077
Jeff M
Job Details:
09/07/2021
Installed the new part op tested good. Icemaker
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mayfield Heights, OH 44124
Dan H
Job Details:
09/07/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL WASHER
Model mvw6230hw2
Near Mantua, OH 44255
Brian M
Job Details:
09/07/2021
Cc unit fills up when not in use Found cold water seeping Needs valve Part not in stock office to schedule ; ordrng 1 W11220230 (valve)
Near Valley View, OH 44125
Manny
Job Details:
09/07/2021
"Picking up CFC supplies, wasted trip they are out of nitrogen"
We serviced a
GE REFRIGERATOR
Model GTK21GBEBBS
Near Willoughby, OH 44094
Joe O
Job Details:
09/07/2021
Cc: leaking from vent in ff sectionFound drain plugged. Cleared drain op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, OH 44202
Brian M
Job Details:
09/07/2021
Cc error f9e1 Found chopper blade broken off of drain pump Advised customer on situation and gave the option to keep the new pumps blade off Customer wants to leave it off Replaced pump OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Bedford Heights, OH 44146
Manny
Job Details:
09/07/2021
"Replace door handle, op test ok customer wife is at work and she has the pop, she will email the pop to the office, she is aware that if we dont receive the pop shell be charged."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wickliffe, OH 44092
Joe O
Job Details:
09/07/2021
Customer received incorrect part. Customer received a water valve assembly. Reordering uiUi shows out of stock. Office to reschedule; ordrng 1 W11135391 (console)
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Independence, OH 44131
David R
Job Details:
09/07/2021
"Cc unit oven not working. Bake and broil both ignitors not sparking. Tested valves and are in range at 212 ohms, tested control. Looks like not sending power to dsi spark module. Ordering both boards. ; ordrng 1 W11162730 (Spark module) and 1 W11323275 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Olmsted, OH 44070
Angel
Job Details:
09/07/2021
Cc that unit has no lights on in freezer and that the unit wasnt sealing properly. Explained to customer that unit in freezer section they do not have lights. The lights are only in the fresh food section for this type of unit. Also applied some vaseline on gasket for them so they can have a tighter seal. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HW1
Near Solon, OH 44139
Jason N
Job Details:
09/07/2021
"Cc unit needs panels replaced due to damageRan entitlement for purchase date, under 1 yr. Replaced console panel (W11177733) using customer supplied part. Customer satisfied with appearance. Op test good."
