We serviced a
JENN-AIR RANGE
Model JGC8536ADS
Near Chardon, OH 44024
Joe O
Job Details: 03/18/2021
"Cc: burner not ignitingFound burner is sparking, but spark not going where it is needed. Burner head screws rusted in place and will snap off, needs left rear, center, and right rear orifice holders, screws and center burner headCustomer does not want to repair at this time; ordrng 1 74009553 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 1 WP7527P004-60 (holder-orf) and 1 74007736 (burner asy) and 6 WP400021-1 (screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Eastlake, OH 44095
Joe O
Job Details: 03/18/2021
"Cc: intermittently not making ice, not cooling in freezer properlyCustomer stated they had an ice cream cake in the freezer they had purchased the day prior and it was soft. Found temps in ff section at 38 degrees, freezer at 11 degrees. Found temps set to -5 and 33. Found ice maker error code e5(timed ice making). No unit error codes. Compressor is loud. Found resting pressures low and high side at 30psi. Ran step 4 to watch pressure. Found when running low side pressure at 5 to 10 working on ff section and 2 psi working 9n freezer, high side pressure at 240 psi working on ff section and 300 psi working on freezer section. Spoke with BJ, stated cap tube restricted. Called whirlpool tech line to get 3way valve part number, spoke with Chris, advised Chris of issue. Needs 3 way valve and drierSr:7730271839Parts covered under 10 year parts only warranty; ordrng 1 W10874835 (valve) and 1 WPW10143759 (dryer), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Avon, OH 44011
Marie V
Job Details: 03/18/2021
"Cc that the unit stared leaking again. Found unit leaking from vent assembly. Will need new vent assembly and upper spray arm because has a piece of plastic inside and that can cause it to spray on one side more than the other and cause a leak. ; ordrng 1 WPW10482094 (Cover) and 1 WPW10329609 (Vent) and 1 WP8269259 (Gasket) and 1 WPW10317197 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NDE5800HW0
Near Westlake, OH 44145
Marie V
Job Details: 03/18/2021
Replaced blower wheel. Started unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Warrensville Heights, OH 44128
Joe O
Job Details: 03/18/2021
Cc: not spinning clothes outFound error codes f7e1(basket speed fault). Ran tachometer test. Found unit not reading basket speed. Needs actuator. Replaced actuator. Ran auto test and calibration. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
SAMSUNG DRYER
Model DV40J3000EW82
Near Willoughby, OH 44094
Jeff M
Job Details: 03/18/2021
there is an extensive amount of lint buildup on the blower wheel causing the noise. I clean the blower wheel unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near South Euclid, OH 44121
Jason N
Job Details: 03/18/2021
"Cc unit making knocking noiseCustomer recorded noise on phone, sounds like water hammer. Ran auto test, confirmed water hammer effect in water pipes when inlet valves close. Unit operating as designed. Advised customer install water hammer arrestors."
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/18/2021
New inverter board cracked. Re ordering inverter board; ordrng 1 W11325604 (Inverter board)
We serviced a
KENMORE WASH/DRY COMBO
Model 417.9957011
Near Geneva, OH 44041
Dan H
Job Details: 03/18/2021
"Customer complaint that unit is leaking and motor is slow moving in spin, found unit leaking passed tub seal, bearings in transmission are worn, unit needs new tub seal and transmission , customer does not want repair ; ordrng 1 5303279394 (Seal) and 1 134735700 (Transmission), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 03/18/2021
When arriving customer said unit not washing. Replaced all parts. Tested. Power going to wash pump motor but motor just humming. Will also need to be replaced. Have to order out. ; ordrng 1 WPW10591570 (Pump wash)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44102
Corina B
Job Details: 03/18/2021
"CC that the gasket is falling off of the bottom of the door. Used silicone to keep gasket in place. The gap for the gasket is to wide to keep the gasket I. Place. If happens again will need a new door. Checked the gasket to the liner, good. Optest ok"
We serviced a
GE RANGE
Model JGBP28MEL2BS
Near Perry, OH 44081
Dan H
Job Details: 03/18/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Willoughby, OH 44094
Jeff M
Job Details: 03/18/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 03/18/2021
"CC that the unit is not cooling. Fz 94* ff 84*. Ran step 39 94 watts. Low side in a 20 vacuum. Used nitrogen and soap found a leak in the ff evaporator. Will need a new evap and compressor. Parts are out of stock office to reschedule cust. ; ordrng 1 W11291123 (Evaporator) and 1 W11393142 (Compressor) and 1 W11109499 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Strongsville, OH 44136
David R
Job Details: 03/18/2021
Replaced. Tested. Light and fan are working correctly. Tested to make sure heating properly. Good op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Westlake, OH 44145
David R
Job Details: 03/18/2021
"Cc unit is making loud noise in spin. Put unit into diagnostics, spin. Heard loud noises. Bad bearings. Order parts.; ordrng 1 W10435302 (Bearing kit) and 1 W10820039 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/18/2021
"Cc: unit shuts down on its own, then re starts, noiseCustomer stated when the unit gets down to 7 mins it shuts off. Then restarts after a few mins. Found error codes f4e4(l2 line voltage error). Found unit is receiving proper power. Ran test cycle. If unit losses power at line 2 the motor will shut down. All connections good at control. Good connection at motor. Motor humming. Needs motor; ordrng 1 279827 (motor!dryer)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Cleveland, OH 44106
Joe O
Job Details: 03/18/2021
Cc: unit will not startFound error codes f5e4(lid lock fault) F0e3(overload) F0e5(off balance) f2e1(stuck key). Ran auto test and calibration. Lid is locking. Ran normal cycle. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near South Euclid, OH 44121
Joe O
Job Details: 03/18/2021
"Cc: off balanceCustomer states the basket is bouncing off the sides of the unit. Found error code f0e5(off balance). Checked suspension, checks good. Not bouncing. Ran drain and spin. Unit seems very well balanced. Advised customer if unit goes out of balance they can pause the cycle and adjust the clothing. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Highland Heights, OH 44143
Joe O
Job Details: 03/18/2021
Cc: not filling completelyFound no stored error codes. Ran auto test. Filling from both valves. Lid is locking. Ran normal cycle. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model LSQ8243HQ0
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/18/2021
The lid switch is splitting apart I wrapped a zip tie around it unit tested good needs a new lid switch; ordrng 1 3949247V (Lid switch) and 1 Ship
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM2
Near Perry, OH 44081
Dan H
Job Details: 03/18/2021
"Installed new tracks and rack per service pointer, op test no good , adjusters are broken , unit needs new adjusters, customer does not want repair at this time; ordrng 1 WPW10740408 (Adjuster) and 1 WPW10740410 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Amherst, OH 44001
Gabriel P
Job Details: 03/18/2021
Found shaft of gearcase bent and hub stripped and agitator stripped as well also on regular spin with no clothes basket was bouncing againt walls customer was washing heavy sheet explain to them how to properly load machine ; ordrng 1 W11454734 (Gearcase) and 2 WP8533953 (Screw)s and 1 W10528947 (Hub) and 1 W10902814 (Agitator) and 1 W10752187 (Agitator bolt)
We serviced a
MAYTAG DRYER
Model MDG9206BWW
Near Westlake, OH 44145
Marie V
Job Details: 03/18/2021
"Cc that the unit is making a loud noise. When took unit apart found blower wheel cracked. Will need to be replaced. Cust paid SC and Parts.; ordrng 1 33001790 (Blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Willowick, OH 44095
Jeff M
Job Details: 03/18/2021
"We issue the customers having is the icemaker is not functioning he had a previous tech at the house he replace the icemaker it still didnt work they replaced the valve is still did not work. I started ohming out the wires. All the wires tested good except for the neutral line. There is a break in the neutral wire I cant physically find it but it is open from the bottom of the door to the icemaker needs a new door; ordrng 1 LW10839911 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Painesville, OH 44077
Dan H
Job Details: 03/18/2021
"Installed new led modules, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near South Euclid, OH 44121
Jason N
Job Details: 03/18/2021
Cc unit upper rack wheels broke.Replaced upper rack adjusters using customer supplied pre Id parts. Rack operation test good.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/18/2021
"Cc unit upper freezer drawer not staying attached.Customer stated she never received any parts. Found upper freezer shelf is bowed, not allowing front cover to staying clipped on. Ordering upper freezer bin assembly.; ordrng 1 W11387053 (Freezer bin assembly.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB02
Near Elyria, OH 44035
Gabriel P
Job Details: 03/18/2021
"Found ice by fill tray causing not to fill with water clear out,cycle ice maker pass it fill,opt test ok if it happens again office order valve"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555DHW01
Near Lakewood, OH 44107
Corina B
Job Details: 03/18/2021
Replaced the ice maker. Cycled the ice maker. Optest ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, OH 44141
David R
Job Details: 03/18/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
KITCHENAID RANGE
Model KDRS505XSS04
Near Broadview Heights, OH 44147
David R
Job Details: 03/18/2021
Replaced. Tested. Good. Op test ok
We serviced a
FRIGIDAIRE RANGE
Model FGGF3035RFA
Near Cleveland, OH 44104
Corina B
Job Details: 03/18/2021
CC that the oven is not working. ; ordrng 1 12400035 (Igniter)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Corina B
Job Details: 03/18/2021
"Replaced the drain pump. Pump and motor are humming. Will need a new pump and motor. Part is out of stock, office schedule appointment ; ordrng 1 W11416362 (Pump and motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Corina B
Job Details: 03/18/2021
Replaced the main control. Started a cycle. Optest ok.
We serviced a
MAYTAG DRYER
Model LDG7304AAE
Near Parma, OH 44134
Corina B
Job Details: 03/18/2021
Replaced the tstat. Optest ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 03/18/2021
Cc that it will not drain or rinse clothes properly. Found error code F0E3 overload and F2E1 stuck key. Ran calibration and auto test and passed. Also ran a load for customer to make sure it is draining and spinning properly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Willowick, OH 44095
Jeff M
Job Details: 03/18/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH2
Near Cleveland, OH 44109
Marie V
Job Details: 03/18/2021
Replaced parts op test ok brought core for return
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Bay Village, OH 44140
Marie V
Job Details: 03/18/2021
"Cc that the unit is not operating ,that when is spinning is very loud and that it cant get it to do anything. Got it to drain but nothing else. Ran diag found error code f7e5 shifter fault, f7e6 motor fault f8e5 hot and cold reverse. Ran auto test unit clicks when it has to go to a agitation. When tilted unit, found lost of oil all over . Will need parts listed. Also shifter is broken; ordrng 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 WPW10006355 (Shifter) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Cover) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor)"
We serviced a
ROPER DRYER
Model RED4516FW
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/18/2021
"Found latch broken replace from t/s ,opt test ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Burton, OH 44021
Dan H
Job Details: 03/18/2021
"Customer complaint that unit is not completing cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water valve barely opening, water is just trickling into tub, cleared debris in front of filter screen, unit filled and began washing, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Parma, OH 44130
Gabriel P
Job Details: 03/18/2021
"Fridge was in the garage customer complaints when it was cold everything start to freeze advise then that unit will not in the garage explain then why and what to do but as right temp are correctly,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Mentor, OH 44060
Jeff M
Job Details: 03/18/2021
The machine was never programmed. I programmed the control board unit turned on recommended to the customer to wait at least 24 hours before loading machine with food
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/18/2021
The machine had a long fill no fill code. I found the drain hose was laying on the floor I explain to him it needs to be raised up
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/18/2021
"Installed new strike, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Parma, OH 44130
Gabriel P
Job Details: 03/18/2021
"Cc that cycles not completing. Ran diagnostics and found error code F0E3 overload, F8E3 overflow or flood condition, F8E6 water hazard. Ran a load for customer to verify issue explained to customer the washer is working as designed and will not fill water to the top and can only load the unit with 6 to 7 regular bath towels max. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS01
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/18/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 29 degrees, partial frost pattern on freezer section evaporator, system has a leak, unit needs new fresh food section evaporator and and compressor, ordrng 1 W10687098 (Ff evap) and 1 W10276644 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, OH 44147
David R
Job Details: 03/18/2021
"Cc no cool. Both sections 65*. No frost. Put nitrogen 150 psi into unit. Couldnt find leak. Ordering and replacing filter drie; ordrng 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/18/2021
Found gasket on door crooked allow fridge temperature to get inside ice box correct issue and try to cycle ice maker and it did not cycle try resetting control by turning power off and re try jump start ice maker and still not cycling will need ice maker replace from t/s ; used 1 W10882923 (Icemaker) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 03/18/2021
Installed evap Han and harness assembly. Steamed ice out. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Valley View, OH 44125
Jason N
Job Details: 03/18/2021
"Cc unit lid cracked again and now unit is noisy in spin cycle.Custom showed popConfirmed lid cracked at both hinges. Ran auto test, vibration noise in agitation. Checked under unit, found rotor loose, screw had backed out. Tightened rotor screw. Reran agitation test, no abnormal sounds. Ordering lid and lid latch. Lid showing out of stock, office to contact customer to schedule next service date. ; ordrng 1 W11259006 (Lid) and 1 W10810403 (Lid latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Maple Heights, OH 44137
Jason N
Job Details: 03/18/2021
"Cc unit not cooling.Cust showed pop. Found freezer at 18 degrees, ff section at 55. No airflow in freezer or ff section. Pulled evaporator cover, found evap fan stuck in ice, air outlet and air returns full of ice. Cleared ice from freezer section. Reassembled. Good airflow to both sections now. Checked door seals lot ensure no air is leaking into unit. Door seals are good. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/18/2021
"Cc unit not spinning out.Ran diagnostics, found codes f7e6 for motor fault and f7e5 for shifter fault. Ran auto test, unit not agitating or spinning. Replaced shifter using truck stock. Reran auto test, all functions passed. Gearcase slightly noisy when in spin. Advised customer about potential gearcase failure. She was ok with just this repair, if gearcase is needed at later date, she will just get a new washer. Op test good. ; used 1 Wpw10006355 (Actuator) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Parma, OH 44134
Jason N
Job Details: 03/18/2021
"Cc unit leaking underneath.Turned water back on to unit, found water spraying from inlet valve housing, found pinhole crack. Unit needs inlet valve. ; ordrng 1 W11175771 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Independence, OH 44131
Jason N
Job Details: 03/18/2021
"Cc unit making in cycle, same as last time.Ran diagnostics, no codes stored, ran auto test, some noise in agitation. Slight scrapping noise in spin. Found agitator loose. Inspected under unit, some light oil spray around the inside of cabinet. Replaced gearcase and drive components using customer supplied pre Id parts. Replaced console using customer supplied pre Id part, customer stated he had some issues with console not accepting button input. Did not replace main control, retrieved to return. Ran auto test and calibration. No abnormal sounds heard, all tested functions normal. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Independence, OH 44131
Jason N
Job Details: 03/18/2021
"Cc unit still not workingCustomer had unit running when arrived, slight clicking noise from under unit when tub is full of water and in full agitation, this is the sound of the rotor toggling back and forth. Customer stated its doing the same thing as before. Advised customer this noise is common for these style units. Everything is brand new underneath. Waited until cycle finished, no issues found with unit. Unit is operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Aurora, OH 44202
Dan H
Job Details: 03/18/2021
"Installed new led modules, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44125
Jason N
Job Details: 03/18/2021
Cc unit freezer bin rubbing on the sides.Found lower bin not seated correctly causing upper bin to contact on the back when pulled out. Corrected bin installations. Reversed freezer door handle installed as this was installed upside down. Op test good.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Austinburg, OH 44010
Jeff M
Job Details: 03/18/2021
Installed the new part op tested failed. After installing the parts I turned three out of the four burners on high after 5 seconds I saw a spark come from underneath the glass in the breaker tripped. Theres a pinched wire .
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Berea, OH 44017
Marie V
Job Details: 03/18/2021
Cc that the clothes still on tub and water probably smells. Ran diag found error code F3E1 water level system error. Check pump catch nothin in it. Drain pump is getting 104v but isnt working. Remove all water from unit and replaced the drain pump still nothing. Ran diag get the same error code deleted the error code control is sending 106v to drain pump still nothin. Control is getting proper V.Ordering control.; ordrng 1 W11201283 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44120
Jason N
Job Details: 03/18/2021
Installed oven control. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Broadview Heights, OH 44147
David R
Job Details: 03/18/2021
Missing parts needed. Other part not arrived yet. Waiting on delivery ; schdld next appmnt for 3/26 FRI !
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brecksville, OH 44141
David R
Job Details: 03/18/2021
"Replaced pump. Cleared error codes. Still not draining. Called techline. Unit is sending 120 to pump, pump not humming. Techline said replace pump again. Also ordering control. ; ordrng 2 W11396717 (Drain pump)s and 1 W11419171 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Ravenna, OH 44266
Dan H
Job Details: 03/18/2021
"Installed new element and infinite switch, knob is also broken, ordering knob, customer to install ; ordrng 1 W10836470 (Knob)"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near North Royalton, OH 44133
David R
Job Details: 03/18/2021
Customer rescheduled ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44110
Corina B
Job Details: 03/18/2021
CC that the unit would not start. Found the drain pump stuck on. Held the start in to reset the control. Ran a calibration. Optest ok. ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Garrettsville, OH 44231
Dan H
Job Details: 03/18/2021
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/18/2021
"Cc that theres no water or ice and that the door says is open cover at the top. Found water valve turne off and unit will need plastic cover at the top. cust will not fix; ordrng 1 W11225850 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500EBL04
Near Orwell, OH 44076
Dan H
Job Details: 03/18/2021
"Customer complaint that oven is not powering on, found thermal fuse open, jumped out , unit powered up, unit needs new thermal fuse ; ordrng 1 W11204568 (Tfuse)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/18/2021
Wrong part order but is damaged any ways customer wants inner panel ordering and rescheduling the part that is rusted is the inner ; ordrng 1 W10908291 (Inner door panel)
We serviced a
whirlpool washer
Model wtw4800xw
Near Parma, OH 44130
Brian B
Job Details: 03/18/2021
fixed my stuff
We serviced a
maytag refrigerator
Model mah4000aww2
Near Mentor, OH 44060
Adam
Job Details: 03/18/2021
fixed my issue
We serviced a
Amana Refrigerator
Model AWT14XWTE
Near Mentor, OH 44060
Adam
Job Details: 03/18/2021
Replaced belt on washer
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Ravenna, OH 44266
Brian M
Job Details: 03/17/2021
Installed hinges and new door Ran several test cycles OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wellington, OH 44090
David R
Job Details: 03/17/2021
"Cc unit auto sensing is not correct. Went through error codes, no codes. Ran a diagnostics test cycle, good. Ran a calibration, good. Tested in NormaL cycle with load, seems to be getting enough water and engaging with agitator just fine. Asked customer what cycle does she normally do her clothes on, normal. Let customer know depending on load being used, have to use different cycles, so correct water can be added in. Auto sensing water level per owners manual states washer will fill to a level that ensures the load engages the agitator. From this point, the electronic control will sense the load and determine if additional water is needed. So even if you put one article of clothing in, the water level with still fill up to engage with agitator. More clothes load will need a heavier cycle option selected. Called techline to document. Tj, agreed with water level and procedure, water levels are fine, let customer know to not open unit, clothes are washing normally, different cycles will put in different amounts and throughout cycle will add water as needed. Unit is testing as designed, good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Jason N
Job Details: 03/17/2021
"Cc ff door gasket tearing. Could not install door gasket, wrong one ordered, different model and different color. Customer also stated she told WP she needs both sides. Ordering correct gaskets. ; ordrng 2 W10846057 (Gasket)s"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Bay Village, OH 44140
Marie V
Job Details: 03/17/2021
"Replaced gearcase. Ran auto test, pass. Put unit into high speed spin. Good. Calibrated . Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Painesville, OH 44077
Jeff M
Job Details: 03/17/2021
The units called water valve has failed. The part is on order I told the cust too call us when they get the part; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Madison, OH 44057
Jeff M
Job Details: 03/17/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near Mentor, OH 44060
Joe O
Job Details: 03/17/2021
Installed bimetal. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Gabriel P
Job Details: 03/17/2021
Cut all lines start it process complete it all process in the back with compressor and filter try working on freezer evaporator and notice there was not a lot of slack to work with cap tube as we try to connect it to evaporator the cap tub line broke off the evaporator re ordering evaporator ; ordrng 1 W10836706 (Evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Ridgeville, OH 44039
David R
Job Details: 03/17/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Jeff M
Job Details: 03/17/2021
I put the unit diagnostics I was unable to find an issue with the machine customer had a load in the wash I ran a drain and spin cycle with the load that was already in the machine unit tested good
We serviced a
GE RANGE
Model PGB960EEJ2ES
Near Seven Hills, OH 44131
Corina B
Job Details: 03/17/2021
Replaced the igniter. Heated oven to 350*. Optest ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mentor, OH 44060
Jeff M
Job Details: 03/17/2021
Found a piece of metal in the drain pump unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Strongsville, OH 44136
David R
Job Details: 03/17/2021
"Cc bake not working. Confirmed. Can hear sparking but no flames. Tested and ignitor has a little crack starting to form. Tried reseating the ignitor. Removed wire and replaced. Tried a couple more times, only got it to fire up one time. Will need spark harness and ignitor. Gave estimate to customer, and customer paid SVC. Do not order parts.; ordrng 1 WP9758079 (Ignitor) and 1 WPW10701462 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Columbia Station, OH 44028
David R
Job Details: 03/17/2021
Replaced FZ light. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Maple Heights, OH 44137
Marie V
Job Details: 03/17/2021
Cc that the unit is leaking. Found a big crack at the bottom of the wash basket. Will need to order a new tub. Still under 10year warranty . Cust will put part on.; ordrng 1 W10371566 (Tub)
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ0
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2021
"Cc unit wont spin Found lid switch broken Needs switch Customer wants to install ; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Rootstown, OH 44272
Brian M
Job Details: 03/17/2021
Cc unit not cooling Found compressor super hot no frost pattern Needs compressor and evap ; ordrng 1 W11507067 (Evap) and 1 W11209866 (compressor) and 1 WPW10143759 (dryer)
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRI25FNBT00
Near Mentor, OH 44060
Jeff M
Job Details: 03/17/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2021
Cc unit not draining properly Found drain pump over heating Had a spare one on truck Installed OP Test Ok ; used 1 W11412291 (Drain pump) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Bedford, OH 44146
Jason N
Job Details: 03/17/2021
"Cc unit jumping around and making noise in spin cycleCust showed popFound unit has 2 top shipping bolts still installed. Removed shipping bolts. Ran auto test. All functions normal, op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Maple Heights, OH 44137
Marie V
Job Details: 03/17/2021
"Cc that the u it was making a bang noise and that it seems like it was hitting the sides. Check unit is off balance . Corrected issue. She said that they put it like that. Ran diag no error codes. Spin the basket by hand and Check behind theres no shipping bolts on. Cust maybe had a off balance load, advice to monitor but unit is working as designed. Explain cust some features about her new front load washer. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Garfield Heights, OH 44125
Marie V
Job Details: 03/17/2021
"Cc that everything works good buts does the buzzer inst working anymore.reach to control panel when I touch the speaker it work a little but is sounds bad, when put back together it stopped working again . Will need new panel; ordrng 1 W11478524 (Panel)"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/17/2021
Temp on dryer is correct also its cycling on time notice blower housing and vent clogged with lots of lint and dogs hair this may happen again advise customer to get metal ventilation the pets store had flex foil vents explained is a fired hazard
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Brook Park, OH 44142
David R
Job Details: 03/17/2021
"Cc unit not making ice, water line is cleared, checked, found some wires cut, one of ground wires in door is not in place as well. Put electric tape over wires. Will need new door. Marcone shows NLA Left Door Black W10334261. WPW10251076 Icemaker. Sending over to parts to review for door. Just collecting SVC. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near North Royalton, OH 44133
David R
Job Details: 03/17/2021
"Replaced part. Tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LA5668XTW0
Near Cleveland, OH 44122
Jason N
Job Details: 03/17/2021
"Cc unit not draining all the way, wet clothsCustomer also stated agitator is not working like it should. Found agitator dog gears worn. Ran wash test then switched to spin and drain. Unit draining properly, wash tub next to unit is not draining. Water covering end of drain hose, siphoning back into unit. Advised customer to contact plumber to correct washtub draining issue as this is affecting the unit. Ordering agitator dogs. ; ordrng 2 80040 (Agitator dog gears)s"