Service History 375 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44118

Jason N

Job Details: 03/15/2021

"Installed control board. Ran diagnostics test, unit filled with water but did not wash. Motor only humming. Ordering motor/pump assembly. ; ordrng 1 W11416362 (Pump/motor assembly.)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS04

Near Eastlake, OH 44095

Dan H

Job Details: 03/15/2021

"Customer complaint that doors are not level, leveled unit, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44111

Corina B

Job Details: 03/15/2021

CC that the unit is leaking. Found the water leaking at the supply connection. Tightened the connection. Advised cust to replace the Plastic water line with a braided or copper line. Filled a cup of water no leaks. Optest ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM704ESS

Near Painesville, OH 44077

Jeff M

Job Details: 03/15/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Sheffield Lake, OH 44054

Marie V

Job Details: 03/15/2021

"Found drain pump not plugged in ,put a zip tie on connector , corrected issue. Ran auto test pass no error codes. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/15/2021

"Cc lid not locking Found left hinge to be damaged causing lid to bow up and miss lid lock Needs lid ; ordrng 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Cleveland, OH 44135

Corina B

Job Details: 03/15/2021

CC that the unit is not heating. Checked the amp drawl at the igniter 0 amps checked the control 120 volts on p1-1 to p2-4 checked the voltage at 2-1 to 2-4 85 volts off then 0 volts when pushing the bake. Checked voltage at the igniter. 120 volts. Will need new igniter. ; schdld next appmnt for 3/15 MON !

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Willoughby, OH 44094

Jeff M

Job Details: 03/15/2021

Installed new parts unit tested good the box did not come with any new icemaker covers. One needs to be ordered; ordrng 1 W10460383 (Cover)

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW2

Near Parma, OH 44130

Corina B

Job Details: 03/15/2021

Replaced the latch and control. Ran a calibration. Brought core back for return. Optest ok

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Aurora, OH 44202

Brian M

Job Details: 03/15/2021

Cc of no heat Found igniter open Replaced using truck stock and OP Test Ok ; used 1 279311 (Igniter) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES00

Near South Euclid, OH 44121

Jason N

Job Details: 03/15/2021

"Cc unit freezing items in ff section.Customer stated she tried to adjust temperature using the controls, but will still freeze at the warmest setting. Checked temps in, unit ff section reading 32 degrees, freezer temps at 17. Checked frost pattern on evaporator, found iceball on cap tube. Unit has refrigerant leak, will need evaporator and sealed system recharge. Customer not repairing at this time, will have to talk it over.; ordrng 1 W10836706 (Evaporator)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Dan H

Job Details: 03/15/2021

"Customer complaint that unit shakes, ran diagnostics no error codes found, ran manual test cycle for high speed spin, shaking is normal amount, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Avon, OH 44011

Marie V

Job Details: 03/15/2021

Cc that the unit is leaking from front door and he replaced the seal and that the dishwasher seems like is leaving residue on the dishes. Ran diag no error codes adjusted the unit and drain hose under the sink. Advice cust to run hot water on the sink before stating a cycle on unit and to run some cleaning cycles so soap residue can be taken off the unit because it will cause it to leak as well. Ran unit no leak at the moment. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Mentor, OH 44060

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is stuck on 2hr delay, unit unplugged, plugged in, started normal wash cycle, unit filled and began washing, canceled, ran test cycle, unit completed test cycle, all components working, delay wash light never came on, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 03/15/2021

Installed burner assembly. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Willoughby, OH 44094

Jeff M

Job Details: 03/15/2021

The unit is covered in thick calcium buildup the spray arm is completely packed needs a new spray arm and see you again I recommend with the customer to start thoroughly using CLR customer will start using CLR to remove the calcium buildup in the dishwasher from the hard water; ordrng 1 WPW10498900 (Spray arm) and 1 W10909089 (Seal)

We serviced a

GE RANGE

Model JP3530SJ4SS

Near Parma, OH 44129

Gabriel P

Job Details: 03/15/2021

"Cc that light on cook top of hot surface is staying on. Verified and found front right hand side burner wire on harness for the light closed when ohmed out. Customer will need to replace burner in order to fix issue. Gave customer estimate and said they will not fix they will live with the light staying on for now. Opt test ok. AT brian call Gabriel,in the morning ; ordrng 1 WB30X24111 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Westlake, OH 44145

Gabriel P

Job Details: 03/15/2021

"Cc washer noisy found agitator and hub stripped gave estimate customer will not repair ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Cleveland, OH 44106

Jason N

Job Details: 03/15/2021

"Installed inlet filter tube. Turned water on, checked for leaks. Ran dispense test, op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDHE704DSS0

Near Westlake, OH 44145

Marie V

Job Details: 03/15/2021

Replaced drain pump and tested unit. Op test ok no unusual noises

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHV00

Near Middleburg Heights, OH 44130

Corina B

Job Details: 03/15/2021

"Cust showed pop, sent pic. CC that there is no ice. Found the arm in the off position. Turned ice maker on. Ice maker cycled. Op test okay."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Euclid, OH 44143

Joe O

Job Details: 03/15/2021

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15min. Compressor will not run. Found compressor seized. Needs compressor. ; ordrng 1 W10769822 (compressor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Aurora, OH 44202

Brian M

Job Details: 03/15/2021

Found rack stopper to be in the open position No need for parts or return visit

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Aurora, OH 44202

Brian M

Job Details: 03/15/2021

Cc unit not closing Found door to be tweaked fixed door OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Dorset, OH 44032

Jeff M

Job Details: 03/15/2021

The one burner was not igniting properly. I took it apart tested the wiring the wiring tested good I swapped that wire burner with another one that I know works. It still does not work I put it back to its original set up and everything worked fine. I tested machine multiple times cannot find an issue after they started testing the harness mightve been a loose wire not sure

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS1

Near Aurora, OH 44202

Brian M

Job Details: 03/15/2021

Installed bi metal OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Streetsboro, OH 44241

Brian M

Job Details: 03/15/2021

Installed control Ran auto test 12 And ran manual drain and spin OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Brooklyn, OH 44144

Corina B

Job Details: 03/15/2021

Replaced the control and ui. Brought core back for return. Optest ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is stuck on spin cycle, found unit paused, unpaused, unit continued cycle, canceled , spin light did not come back on , ran recalibration cycle, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS4

Near Mentor, OH 44060

Dan H

Job Details: 03/15/2021

"Customer complaint of no power, no buttons on user interface are working, found thermal fuse open, jumped out, unit powered up, unit needs new thermal fuse ; ordrng 1 W10402110 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near East Cleveland, OH 44112

Jason N

Job Details: 03/15/2021

"Cc unit ff section warmTemped ff section, reading 52 degrees, no airflow to ff section. Found evaporator fan not running. Pulled to inspect fan, fan started running when shroud was removed. Evaporator fan mount was misinstalled to liner, holes are off causing fan blade to contact shroud. Trimmed styrofoam shroud to allow clearance for fan blade without contacting. Reinstalled freezer panel, evaporator fan running, good airflow to ff section. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Eaton Estates, OH 44044

David R

Job Details: 03/15/2021

"Cc of noise and display not working. Display is blank, unit still works but cannot tell whats going on. Cannot get into component activation in order to see where the noise is coming from. Will replace UI first and further diagnose. ; ordrng 1 W11478523 (Ui)"

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Strongsville, OH 44136

David R

Job Details: 03/15/2021

Replaced parts. Tested. All normal sounds. Went over concentration level. Can also refer to owners manual. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near LaGrange, OH 44050

David R

Job Details: 03/15/2021

"Replaced parts. Tested on high, med, low. Burner is coming on and off like it should. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/15/2021

I install the new part it still is not working. The main control is supplying power to the sump motor. I ohmed up the harness the harness tested good. The motor is receiving power but its not spinning it is not attempting to spin its not seized the motor has failed. The first time I was here I found that the main control board was not supplying power what Im suspecting is the motor failed which caused the main control board to fail at the same time. ; ordrng 1 W11085683 (Sump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Westlake, OH 44145

Marie V

Job Details: 03/15/2021

"Cc that the unit is not cooling well at the freezer and that the compressor gets super loud. Took temp on freezer 44* and 56* on fresh food section. Found huge block of ice at the evaporator. Got a bullet piercing valve from T/S and check pressure unit is on a 15 inch vacuum. Unit is leaking refrigerant. Unit will need sealed system . Cust will not fix; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 Wpw10843121 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Beachwood, OH 44122

Corina B

Job Details: 03/15/2021

"Recovered refrigerant, replaced cond and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ravenna, OH 44266

Brian M

Job Details: 03/15/2021

Cc of no ice Found bail arm broken Needs icemaker ; ordrng 1 W11284458 (icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/15/2021

The unit has a no fill long fill code. Both hot and cold water valves are opening and closing. op tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fairview Park, OH 44126

Marie V

Job Details: 03/15/2021

"Cc that the unit is tripping breaker, found one of the door full with water and cause it to short out deli control and it tripped the breaker because of water contact. Wires snap as well will need new door. Cust will try to call to see if kitchen-aid pays for the door. Fridge is stainless steel.; ordrng 1 W10815669 (Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB6601AWS

Near Geneva, OH 44041

Jeff M

Job Details: 03/15/2021

The unit is leaking water right out the center of the motor. The seal went bad the motor went bad needs a new motor estimate only; ordrng 1 919922 (Motor) and 1 Ship

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW04

Near Willowick, OH 44095

Joe O

Job Details: 03/15/2021

Cc: ice bin brokenFound hole in the bottom of the ice bin. Unit will not dispense ice. Needs ice bin; ordrng 1 WPW10558424 (ice-contnr)

We serviced a

GE REFRIGERATOR

Model GTS21FSKFSS

Near Berea, OH 44017

Marie V

Job Details: 03/15/2021

Cc that the unit is not keeping things frozen at the freezer but fresh food section not sure. Took temps 13* on freezer and 36 on fresh food section. Unit is on a garage I turned the thermostat colder unit started running also theres a good frost pattern. Explain cust that if the unit is in temperatures higher than 100* or bellow 50* is going to trigger the thermostat making it not to work properly.

We serviced a

AMANA DRYER

Model NED7300WW1

Near Chardon, OH 44024

Joe O

Job Details: 03/15/2021

"Cc: not heatingFound thermal fuse and thermal cutoff open. Needs thermal fuse and thermal cutoffCustomer does not want to repair at this time; ordrng 1 279973 (cutoff-tml) and 1 WP3392519 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GFWN1100L0WW

Near Painesville, OH 44077

Dan H

Job Details: 03/15/2021

"Customer complaint of loud noise in high speed spin, ran drain and spin cycle, bearings are worn, unit needs new tub and basket, customer does not want repair ; ordrng 1 WH45X10142 (Basket) and 1 WH45X10101 (Front tub) and 1 WH45X10071 (Rear tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FFFH17F4QW0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/15/2021

"Cc unit not running Found temp control not sending power to compressor Needs temp control ; ordrng 1 5304513033 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 03/15/2021

Cc that washer was grinding. Verified issue and found the pulley nut underneath washer loose causing it to

We serviced a

GE RANGE

Model JGBP28MEL2BS

Near Perry, OH 44081

Dan H

Job Details: 03/15/2021

"Customer complaint that oven is not heating, found igniter weak, unit needs new igniter ; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB

Near Painesville, OH 44077

Brian M

Job Details: 03/15/2021

Cc unit not cooling properly Found evap wall frosted over Found bimetal shorted Ran forced defrost heater his workingNeed bimetal harness ; ordrng 1 W11405276 (Bimetal harness)

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Mentor, OH 44060

Jason N

Job Details: 03/10/2021

"Machine leaking at left front corner from under tub ring. Removed, cleaned and used silicone adhesive to reinstall tub ring ran test cycle. No leaks. Machine in basement, no water mat. Op test ok."

Near Painesville, OH 44077

Jeff M

Job Details: 03/09/2021

DISHWASHER GE GDT655SMJ5ES The unit was not turning on I unplugged it and plugged it back in the unit tested good

Near Moreland Hills, OH 44022

Jason N

Job Details: 03/09/2021

WASHER WHIRLPOOL WFW5620HW2 "Cc unit making loud noise in spinRan wash cycle with 4 large towels, then switched over to drain and spin. Noise presents itself at high rpm. Checked under tub while running, nothing is contacting tub. Noise seems to be coming from RF shock absorber. Ordering shock absorbers.; ordrng 2 W11316766 (Damper shock)s"

Near Cleveland, OH 44106

Corina B

Job Details: 03/09/2021

REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Replaced the ice maker. Steamed the ice bin out. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

Near Rocky River, OH 44116

Corina B

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ "CC that the unit is leaking. Checked water lines, good. Found power cord damaged. Will need a new cord.; ordrng 1 W11396380 (Cord)"

Near Beachwood, OH 44122

Jason N

Job Details: 03/09/2021

OTR MICROWAVE AMANA AMV2307PFB3 "Cc unit starting but shutting down into cycle.Ran power test on unit, good amp draw at 15.42a, water getting hot. Noticed no cooling fan operation during test. Unit overheating after a certain amount of time, shutting down power to magnetron. Found connection on control board had come out of connector. Plugged back in and retested. Cooling fan working, operation test good."

Near Cleveland, OH 44105

Jason N

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived at customer house, customer stated at the door he didnt receive any parts yet, stated he does have a problem with people taking packages in this neighborhood. Reordering gasket. ; ordrng 1 W10846057 (Gasket)"

Near Euclid, OH 44119

Jason N

Job Details: 03/09/2021

DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit leaking from under doorRan wash test, after first drain then refill, unit started pouring water from door when top spray arms engaged. Replaced spray arms, no good. Found unit may be tilted forward too far in cabinet space. Adjusted unit rear leveling legs. Restarted cycle, unit did not leak. Op test good."

Near Cleveland, OH 44102

Dan H

Job Details: 03/09/2021

DISHWASHER JENN-AIR JDB9000CWP2 "Customer complaint that mounting screws fell out, confirmed, reinstalled, op test good"

Near Independence, OH 44131

Dan H

Job Details: 03/09/2021

REFRIGERATOR FRIGIDAIRE FPHB2899PF2 "Customer complaint of no ice and a leak, found ice build up at rear seal to ice box, found ice maker mold bent causing ice maker to be unable to cycle, found rust spot frosting over on back of unit, condensation build up on back of unit cannot be repaired, unit needs ice maker and ice box seal kit, customer does not want repair ; ordrng 1 5303918784 (Seal kit) and 1 243297613 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Lakewood, OH 44107

Dan H

Job Details: 03/09/2021

MICROWAVE WHIRLPOOL WML55011HW4 "Customer complaint of loud noise, noise is a vibration, tightened screws under unit , no noise now, op test good x"

Near Westlake, OH 44145

Corina B

Job Details: 03/09/2021

MICROWAVE KITCHENAID KBMS1454SSS1 "CC bulb flashed and went out and cover has a hole in it. Found the cover melted. Checked the Magnetron and wave guide, good. Will need a cover and lightbulb. ; ordrng 1 W11087199 (Cover) and 1 WPW10490593 (Light holder) and 1 WPW10440740 (Lightbulb), used 1 SHIPPING (shipping and handling) from stock"

Near Parma, OH 44129

Corina B

Job Details: 03/09/2021

RANGE GE JTP15SOD1SS CC oven not turning off. Turned on broiler and found it not turning off. Will need new control. ; ordrng 1 WB27T10308 (Control)

Near Seven Hills, OH 44131

Corina B

Job Details: 03/09/2021

RANGE GE PGB960EEJ2ES "Replaced Door switch. Found oven still not heating. Will need igniter. Did not need main control. ; ordrng 1 12400035 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

Near Valley View, OH 44125

Dan H

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Installed new wheel, op test good"

Near Willoughby, OH 44094

Brian M

Job Details: 03/09/2021

WASHER MAYTAG MVW7230HW0 Cc unit not spinning Found customer to have spin turned off Turned on and saved settings OP Test Ok

Near Westlake, OH 44145

Marie V

Job Details: 03/09/2021

DRYER AMANA NDE5800HW0 "Cc that the unit is squeaking , found belt starting to pell off and pulley stiff. Replaced the kit from T/S. Belt, pulley and rollers. Ran unit. Op test ok; ordrng 1 4392067 (Dryer kit)"

Near Painesville, OH 44077

Jeff M

Job Details: 03/09/2021

WASHER MAYTAG MVWC565FW0 The hub ASSY failed needs replaced ; ordrng 1 W10528947 (Hub) and 1 Ship

Near Avon, OH 44011

Marie V

Job Details: 03/09/2021

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced hinges. Op test ok

Near Painesville, OH 44077

Jeff M

Job Details: 03/09/2021

FREEZER WHIRLPOOL WRX986SIHZ00 The unit is cooling correctly in the fridge. the unit is starting to produce cold air in the freezer but its still not functioning correctly. I would like to request a new technician to look at this refrigerator hopefully they know see something I dont. I replace the fresh food evaporator control board three-way valve. It was originally a hole that developed inside the fresh Food evaporator I was able to locate that Thats why I replace the fresh food evaporator then it was not cooling in the freezer I ran test 4-5 which should move three-way valve into the position to start cooling in the freezer but the unit continue to cool on the fresh food evaporator and not cool in the freezer. Thats why I install the control board and three-way valve unit is still not operating.

Near Highland Heights, OH 44143

Brian M

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc ice maker not working Found no errors and manually ice maker works Found deli board to be shorted out and sitting in water Customer to install ; ordrng 1 WPW10677119 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Lyndhurst, OH 44124

Brian M

Job Details: 03/09/2021

WASHER MAYTAG MVWB765FW4 Cc of squeaking found noise to be coming from inside gearcase Need gearcase clutch and slider ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider)

Near North Ridgeville, OH 44039

David R

Job Details: 03/09/2021

REFRIGERATOR GE PFSS5PJYCSS "Cc no water coming from dispenser, weird noise at filter head. Tested. Unit is getting water from house. Valves are working. Tested water coming from filter head. No water entering valve. Ordering filter heated assy. ; ordrng 1 WR17X11894 (Filter head assy), used 1 SHIPPING (shipping and handling) from stock"

Near Columbia Station, OH 44028

David R

Job Details: 03/09/2021

RANGE WHIRLPOOL WFE550S0HZ1 "Cc discoloration, spots under cooktop glass. Customer said she has not spilled anything, tried cleaning as well. Ordering cooktop. ; ordrng 1 W11183708 (Cooktop)"

Near Newbury Township, OH 44065

Jason N

Job Details: 03/09/2021

RANGE JENN-AIR JDS9865BDP22 "Cc unit still not heating in bakeRan bake test, then broil test. Bake element is working, broil element is not. Checked broil element comfort resistance, good at 38 ohms. Checked power from control board L1 and L2 connections. Found good power in to both relay connections, but no L1 out for broil and convect. Bad relay contacts for L1, unit needs control board. Ordering control board, applied refund total from notes for previous part. ; ordrng 1 WP8507P232-60 (Control)"

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 03/09/2021

DISHWASHER GE DDT595SSJ5SS Installed the new part op tested good.

Near Strongsville, OH 44149

David R

Job Details: 03/09/2021

OTR MICROWAVE WHIRLPOOL WMH32519HV4 "Replaced part. Tested. Good. Light working, all settings, good. Op test ok"

Near Beachwood, OH 44122

Brian M

Job Details: 03/09/2021

RANGE KITCHENAID KEBS107DBL4 Cc unit not heating evenly Ran test connect bake to 400 measuring temps around cavity average temps was 399 OP Test Ok at this time

Near Richmond Heights, OH 44143

Jason N

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Steamed evaporator cover and evaporator clear of ice and frost. Installed new defrost thermistor.

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/09/2021

RANGE WHIRLPOOL WOD77EC0HS02 Cc that oven keeps resetting time and date. Recommended that they have to download the whirlpool app so the oven can go by the time and date on the phone and to make sure not to delete app on phone to avoid issue from happening. Opt test ok. AT

Near Mentor, OH 44060

Jeff M

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL WRQA59CNKZ Yeah icemaker is getting power it will attempt to rotate when you turn it on thats it hes a new icemaker; ordrng 1 W11455232 (Ice maker)

Near Strongsville, OH 44149

David R

Job Details: 03/09/2021

REFRIGERATOR AMANA ASI2575GRS05 "Cc slow or no ice production. Found a blockage of ice in fill tube. Removed. Tested. Icemaker called for water. Temps are good. Give time for unit to cool and make ice, give 24-48 hours for full bin. Customer to watch for a couple of days. If still not functioning correctly. Will order Icemaker. WPW10300022. As of today. Op test ok"

Near Broadview Heights, OH 44147

David R

Job Details: 03/09/2021

COOKTOP ELE WHIRLPOOL KICU509XSS00 Replaced parts. Configured code. Tested. Good. Op test ok

Near Brooklyn, OH 44144

David R

Job Details: 03/09/2021

WASHER WHIRLPOOL WTW4816FW2 "Cleared basket speed error code. Found belt came loose, corrected. Tightened components to make sure good, tested. Good. Op test ok"

Near South Euclid, OH 44121

Joe O

Job Details: 03/09/2021

WASHER MAYTAG MVWC565FW "Cc: not turning onFound outlet has a hot neutral reverse, with unit unplugged outlet shows open ground. Advised customer to have outlet repaired. Found unit receiving 120v. No indicator light on control. Needs controlCustomer does not want to repair at this time; ordrng 1 W11162438 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Beachwood, OH 44122

Dan H

Job Details: 03/09/2021

REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 18 degrees, partial frost pattern on freezer section evaporator, unit has a leak, unit needs fresh food section evaporator and compressor, clip for freezer section drawer broke on removal ordering clip as well; ordrng 1 W11025999 (Com) and 1 W10865322 (Evaporator) and 1 W10795822 (Stop)"

Near Cleveland, OH 44109

Corina B

Job Details: 03/09/2021

DRYER MAYTAG MED5630HW1 Replaced control. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok.

Near Westlake, OH 44145

Gabriel P

Job Details: 03/09/2021

RANGE KENMORE 79074393913 "Replace ignitor,then preheated to 350 pass,opt test ok"

Near Mentor, OH 44060

Dan H

Job Details: 03/09/2021

SXS REFRIGERATOR KITCHENAID KSRI25FNBT00 "Customer complaint that unit is leaking, confirmed, found unit leaking from water filter housing, unit need new filter housing ; ordrng 1 WP2186443 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"

Near North Olmsted, OH 44070

Marie V

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced mullion and shelf glass is incorrect, will order part. Opted ok cust can put it on, no need for tech to go back ; ordrng 1 W11243759 (Shelfglass)"

Near Westlake, OH 44145

Gabriel P

Job Details: 03/09/2021

WASHER WHIRLPOOL WTW7120HW0 Cc that the washer was leaking and making a noise. Verified leak and found the hot water hose leaking removed it cleaned out seal in hose and reinstalled leak was resolved. Verified for noise removed egitator and found big hair ball accumulated underneath cleaned out and reinstalled egitator tested unit and heard a sound but wasnt to sure if normal so called whirlpool tech line and spoke with Joel and explained concern and I was told its the way it was designed. Opt test ok.

Near North Olmsted, OH 44070

Marie V

Job Details: 03/09/2021

WASHER MAYTAG MVWX655DW1 Replaced all parts unit will need new capacitor.We have to refund money for parts but the labor when job is done; ordrng 1 W11395618 (Capacitor)

Near Novelty, OH 44072

Joe O

Job Details: 03/09/2021

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins. Found unit in 20 inch vac. Charged unit with nitrogen. Sprayed down connections with soap solution. Found unit bubbling from cabinet near ff evap. Called whirlpool tech line spoke with Cathy. Unit being put up for product review. Found parts covered under 10 year parts only warranty. saved tckt"

Near Chardon, OH 44024

Dan H

Job Details: 03/09/2021

WASHER WHIRLPOOL WTW8500DC0 "Installed new clutch , slider, control and user interface , op test good"

Near Chardon, OH 44024

Jeff M

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL MFI2269DRM00 Customer just had machine hooked up to water and it has yet to make ice I took the machine apart the icemaker is receiving 120 V power needs a new icemaker; ordrng 1 W10882923 (Icemaker) and 1 Ship

Near Westlake, OH 44145

Gabriel P

Job Details: 03/09/2021

DISHWASHER WHIRLPOOL WDTA50SAHN "Level the unit raise bottom of unit up so it dont put to much pressure on seal also notice of lots of suds building check drain hose installation confirm good call senior tech bj he ask customer to switch soap detergent to finish quantum ,opt test ok"

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/09/2021

REFRIGERATOR WHIRLPOOL KRFF507HPS02 Cc that crisper drawers were broken. Verified and replaced both drawers. Opt test ok. AT

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/09/2021

DRYER WHIRLPOOL WED8500BW0 "Cc of noise Found noise coming from idler and rollers Needs rollers and idler and advised on belt replacement ; ordrng 4 WPW10314173 (support)s and 1 WPW10547292 (pulley-idr) and 1 WP8547157 (belt), used 1 SHIPPING (shipping and handling) from stock"

Near Thompson, OH 44086

Jeff M

Job Details: 03/09/2021

REFRIGERATOR KITCHENAID KRFC704FBS02 Installed the new part op tested good. The unit has good steady water flow out the dispenser now

Near Geneva, OH 44041

Jeff M

Job Details: 03/09/2021

DISHWASHER GE GDWT668VSS The unit was not draining because the garbage disposal was new and the plug was never removed

Near Westlake, OH 44145

David R

Job Details: 03/09/2021

DRYER SAMSUNG DV40J3000EW/A2 Replaced part. Tested. Unit is heating and cycling. Op test ok