Service History 376 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Parma Heights, OH 44130

Corina B

Job Details: 05/12/2021

"CC that the unit squeaks in a heavy load. Found the gearcase leaking with oil. Will need a rotor, stator, gearcase, clutch, and slider ordering parts and office will need to schedule because of some parts being out of stock.; ordrng 1 W10754158 (Stator motor) and 1 W10754161 (Rotor) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Perry, OH 44081

Joe O

Job Details: 05/12/2021

"Cc: not running, not spinningFound motor sitting under unit, not attached. Found bolt for unit not stripped. Found motor still running. Needs motor washerCustomer does not want to repair at this time ; ordrng 1 WH02X10212 (motor_washer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Perry, OH 44081

Joe O

Job Details: 05/12/2021

"Cc: not cooling properlyFound temps in ff section at 49 degrees, freezer at 28 degrees. Found evap completely frosted over. Entered diagnostics, found defrost sensor open. Needs evap fan harness and thermistor; ordrng 1 W11405276 (harness) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW

Near Wickliffe, OH 44092

Jeff M

Job Details: 05/12/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EW3

Near Elyria, OH 44035

David R

Job Details: 05/12/2021

Replaced part. Tested bake at 350. Good. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Elyria, OH 44035

David R

Job Details: 05/12/2021

Replaced parts. Tested. Good. Set unit to automatic 8 hour defrost. Reset temp controls. Give 24 hours to return to normal temps. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near North Ridgeville, OH 44039

David R

Job Details: 05/12/2021

Replaced FZ light. Tested. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Berea, OH 44017

David R

Job Details: 05/12/2021

"Replaced lid. Tested, good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Madison, OH 44057

Joe O

Job Details: 05/12/2021

"Cc: not agitating, agitator looseFound agitator stripped. Needs agitatorCustomer does not want to repair at this time; ordrng 1 WP3951744 (agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXNS00

Near Painesville, OH 44077

Joe O

Job Details: 05/12/2021

"Cc: leaking behind unit, ice maker not workingFound ice maker optics not functioning. And found ice maker fill tube leaking behind unit. Needs fill tube and optics; ordrng 1 W10757851 (optic bd set ref) and 1 WP2256096 (fitting)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Willoughby Hills, OH 44092

Jeff M

Job Details: 05/12/2021

Installed the new part op tested good. The pain they sent has black marks all over it cant be removed customer can install the new one; ordrng 1 W11034025 (Pan)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Highland Heights, OH 44143

Brian M

Job Details: 05/12/2021

Installed led OP Test Ok

We serviced a

GE DISHWASHER

Model GDT695SFL5DS

Near Richmond Heights, OH 44143

Jason N

Job Details: 05/12/2021

Installed drain pump. Ran wash cycle then cancel drain. All functions tested good. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Warrensville Heights, OH 44128

Jason N

Job Details: 05/12/2021

Installed main control. Ran auto test and calibration. Started normal wash load. Unit advanced properly into wash cycle. Op test good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Amherst, OH 44001

Gabriel P

Job Details: 05/12/2021

Customer complaints of and error code that show but it ask him to unplug unit and plug in and the error when away ran diagnostics no error found unit working as designed

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW0

Near Elyria, OH 44035

Gabriel P

Job Details: 05/12/2021

"Found terminal block burn replace from truck stock and also three prong wire as we replace ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 8171385RC (3 PRONG RANGE CORD) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS02

Near Kirtland, OH 44094

Joe O

Job Details: 05/12/2021

"Cc: not dispensing waterFound bracket broken for dispenser. Needs bracket; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN ELE

Model JJW2730DS00

Near Pepper Pike, OH 44124

Joe O

Job Details: 05/12/2021

Installed ui. Tested. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7HS01

Near Mayfield, OH 44143

Joe O

Job Details: 05/12/2021

"Cc: error code, shuts offFound error code f8e0(upper cooling fan speed). Found unit not reading low speed cooling fan. Blower is receiving proper power. Needs blower; ordrng 1 W11248652 (blower)"

We serviced a

JENN-AIR RANGE

Model JGRP548HL00

Near Novelty, OH 44072

Brian M

Job Details: 05/12/2021

Cc of unit flashing red after 5 min of running Ran test bake up to 500 on both sides Could not duplicate an issue

We serviced a

GE RANGE

Model PGS920SEF3SS

Near Mayfield, OH 44143

Joe O

Job Details: 05/12/2021

"Cc: beeping, error code, not workingFound ui not allowing any selections. Customer stated error code was a f76, could not find an f76 error code in tech sheet. Could not enter service mode to check errors, ui will not allow selections. Needs uiCustomer would like to be added to cancellation list; ordrng 1 WB27X20745 (glass & touch board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Walton Hills, OH 44146

Jason N

Job Details: 05/12/2021

"Cc unit going offbalance, making a lot of noiseCustomer stated unit will go off balance about 50% of the time and make a lot of noise, or it will be fine. Ran diagnostics, found code f2e1 for stuck button. Cleared code. Ran auto test and calibration. All functions normal. Checked tub suspension. Springs checked good. Started a wash load then switched over to spin and drain. Unit has some vibration, noticed flooring is soft vinyl, vibrations are being transferred through floor. Advised customer to ensure load is properly balanced in basket and to use a higher speed spin to allow suspension to minimize vibration. Unit op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Solon, OH 44139

Brian M

Job Details: 05/12/2021

Installed pump OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS

Near Highland Heights, OH 44143

Jeff M

Job Details: 05/12/2021

The fresh Food either operators frosted over. The fan is not cycling. Needs a new operator cover and control board there is a service pointer the only pretend to the older models but this machine is showing the exact same issues.; ordrng 1 W11395558 (Evap cover kit) and 1 W11450890 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Brooklyn, OH 44144

Corina B

Job Details: 05/12/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG WASHER

Model MHW6000XW0

Near Seven Hills, OH 44131

Marie V

Job Details: 05/12/2021

"Cc that the unit has an error code. Ran diag found error code of F6E1 COMMUNICATION ERROR BETWEEN CCU AND MCU F8E1 no water detected entering washer or pressure switch trip not detected . Tried to run auto test, failed. Unit just sits there, no movement at all. Found motor control shorted. Unit will need motor control Cust will not fix. If they change their mind they will call back; ordrng 1 WPW10374126 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44105

Jason N

Job Details: 05/12/2021

Installed gas valve. Ran bake test. Good ignition and flame. Op test good.

We serviced a

WHIRLPOOL RANGE

Model n/a

Near Cleveland, OH 44110

Jeff M

Job Details: 05/12/2021

The unit is not heating. The control board its not sending power to the igniter needs both igniter and control board I cannot read the serial number; ordrng 1 W11176454 (Ignitor) and 1 W11126814 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, OH 44146

Brian M

Job Details: 05/12/2021

Cc ice maker has fell Lund icemaker has popped off mounting screw Put icemaker into place OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB7749SAM0

Near Streetsboro, OH 44241

Brian M

Job Details: 05/12/2021

"Cc wheels are broken Needs wheels Customer to install No need for return visit ; ordrng 2 WPW10323189 (stop)s and 4 W10195416V (dish rack wheel)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Euclid, OH 44132

Jeff M

Job Details: 05/12/2021

Installed the new part op tested good.

We serviced a

KENMORE RANGE

Model 790.9611240D

Near Elyria, OH 44035

Gabriel P

Job Details: 05/12/2021

"Replace switch,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602ESS00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/12/2021

"Cc unit not cooling/ temps not reading correctly. Customer stated the temps in ff section are reading high and alarm light is lit, but it feels cold enough. Ff display flashing 64 degrees. Ran diagnostics, thermistors reading 1 in freezer, 39 in ff section. All functionality tests good. Pressed alarm reset on UI. Display reading properly at 42 degrees. Let unit cool down for a few minutes, ff section reading 37. Unit is cooling normally."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/12/2021

Installed new freezer door. Tested dispense functions. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44120

Jason N

Job Details: 05/12/2021

"Cc unit not advancing cycle. Ran diagnostics, found code f8e1;for no/long fill. Found drain hose laying on floor. Secured to wall using zip ties to create loop. Ran auto test and calibration. Op test good. Note: Customer does not have hot water connected, stated thats fine as long as he uses tap cold setting only."

We serviced a

KENMORE RANGE

Model n/a

Near Streetsboro, OH 44241

Brian M

Job Details: 05/12/2021

"Cc unit not baking Found igniter to be weak Needs igniter ; ordrng 1 316489403 (ignitor,burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Streetsboro, OH 44241

Brian M

Job Details: 05/12/2021

Cc unit not starting Replaced thermal fuse OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Parma, OH 44134

David R

Job Details: 05/12/2021

"Replaced parts, tested and showed customer. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/12/2021

Found 122 voltage going to control and 119 voltage going to pump motor but not starting gave estimate customer will call whirlpool for coverage ; used 1 W11025157 (Pump) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Amherst, OH 44001

Gabriel P

Job Details: 05/11/2021

"Found ice maker update and not stopping on home position it continues to cycle need ice maker ; used 1 SENIORDISCOUNT (senior discount), and 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Lorain, OH 44053

Gabriel P

Job Details: 05/11/2021

Found same error code as before lost communication error also pump drain over heating when draining and some time not drain customer said ; ordrng 1 W11112661 (Console) and 1 W11171748 (Control) and 1 W10876600 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Amherst, OH 44001

Gabriel P

Job Details: 05/11/2021

Replace all parts opt test ok

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/11/2021

"Found error code f9e1 long drain and f3e1 acu not detecting pressure .check drain pump is clear blow threw drain hose clear also blow threw pressure hose clear and checked for any kink or ripped hose confirm is good call senior tech he advise to replace pressure switch and control gave estimate customer will not repair ; ordrng 1 W11201286 (Control) and 1 WPW10448876 (Pressure switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MZD2766GEB

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/11/2021

"Replace valve no leaks show customer,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Strongsville, OH 44136

David R

Job Details: 05/11/2021

"Replaced parts. Ran 5 cups of water. No leaking. Customer said it would leak as soon as you would stop the dispenser. Good. Called techline to document. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44124

Brian M

Job Details: 05/11/2021

Installed igniter and controls Ran test bake to 350 OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Brecksville, OH 44141

David R

Job Details: 05/11/2021

"Cc intermittent problems, you can select cycle and unit will skip down to one min, sometimes at the end of a cycle unit will stay at 1 min until unplugged, sometimes no water. F7E7, F2E1. Did a factory reset, calibration, diagnostics. Parts on order, will replace along with UI being ordered.*** office to reschedule ; ordrng 1 W11478523 (UI)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, OH 44130

David R

Job Details: 05/11/2021

"Cc not agitating or spinning. Found pulley nut off, not tightened correctly. Corrected back on to pulley. Tested diagnostics, good, unit components working correctly. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Cleveland, OH 44109

David R

Job Details: 05/11/2021

"Cc noise when starting up. Drain pump is a little bit louder. Other than that unit is working correctly. Gave estimate to customer, customer paid SVC. Do not order parts ; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT6

Near North Royalton, OH 44133

David R

Job Details: 05/11/2021

"Found broken clips on top rack, ordering; ordrng 4 WPW10195622 (Stop)s"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRB00

Near Cleveland, OH 44128

David R

Job Details: 05/11/2021

"Customer had POP. CC not cooling correctly, freezer working. Found control not sending voltage down to FZ harness. Defrost issue. Replaced main control and steamed all ice off evap cover. Programmed, good. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Parma Heights, OH 44130

David R

Job Details: 05/11/2021

"Cc water filter stuck. Found housing not correctly installed causing filter not to pop out. Corrected, tested, good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model LSB6200KQ1

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/11/2021

"Cc that washer was not washing draining or spinning. We verified and bypassed the lid lock to test it and started working as should. Will need to replace lid lock. Ordering part.; ordrng 1 3949247V (Lid switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Painesville, OH 44077

Joe O

Job Details: 05/11/2021

Installed control. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW1

Near Avon, OH 44011

Marie V

Job Details: 05/11/2021

"Cc that the unit does not heat. Confirmed. Found heater open. Receiving 240V. Unit will need new heater. Cust will call if he wants to continue ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MDE6200AYW

Near Mentor, OH 44060

Joe O

Job Details: 05/11/2021

"Cc: not tumblingFound pulley broke and caused belt to break. Needs idler pulley, arm, and beltBelt replaced under 1 year ago. Belt covered for 1 year.Customer does not want to repair at this time ; ordrng 1 WP6-3700340 (bearing) and 1 WP6-3705180 (idler arm) and 1 WP33002535 (belt)"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Beachwood, OH 44122

Brian M

Job Details: 05/11/2021

Installed igniter OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Cleveland Heights, OH 44121

Jason N

Job Details: 05/11/2021

"Cc unit not starting/operating.Customer stated unit will only give a tone occasionally. Able to get unit into diagnostics, no codes in history, unit kicks out of diagnostics when trying to start functionality tests. Unit will not power on or off. Found service pointer for unresponsive unit. Unit needs ACU. Customer not repairing at this time, estimate only. ; ordrng 1 W11322903 (ACU)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ02

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/11/2021

Replaced the gaskets. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Solon, OH 44139

Brian M

Job Details: 05/11/2021

Cc unit not spinning out clothes and are wet Ran test load with 4 big towels got soaking wet and and ran drain and spin Did not run full spin cycle and towels where just damp OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Eastlake, OH 44095

Joe O

Job Details: 05/11/2021

Cc: not rinsing and spinningFound error codes f0e4(high water temp) found hot and cold valves reversed. Swapped water lines. Ran auto test and calibration. Customer has slow drip for water supply valve.

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Westlake, OH 44145

Marie V

Job Details: 05/11/2021

"Cc that the unit makes a loud noise when is about to start spinning. Cust Showed video. It sounds that it comes from drain pump. Ran diag got error code of F5E2 lock failure. Ran step 12. Noise started when drain pump got power but it wasnt too loud, similar to video, video was a little louder. Took front panel off and checked drain pump catch found some hair, removed , ran drain and spin with towels in it. No noise. Op test ok 1-2 tablespoons of detergent and 6-7 bath towels equals full load."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rocky River, OH 44116

Marie V

Job Details: 05/11/2021

"Cc that the unit didnt worked at all. Got a cord and plugged in unit to outlet. Started normal cycle. Unit started working, canceled cycle. Unit started drain pump. Ran diag no error codes. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 05/11/2021

Complaint unit goes off balance Found bottom shell by feet to be smashed in Needs shell ; ordrng 1 W10677265 (cabinet)

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Rocky River, OH 44116

Marie V

Job Details: 05/11/2021

"Cc that the unit is leaking from door. Took panel off and started unit. Unit looks like is making a wave. Check spray arm. Found top part of spray arm broken. Will need new one. Cust can install, no need to schedule ; ordrng 1 W11101428 (Spray arm)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Cleveland, OH 44111

Marie V

Job Details: 05/11/2021

"Cc that the unit has an error code F8E4 overfill, float switch open. Unit does not have float switch in unit. Installed new one we ordered but unit still need drip tray. Ordering part.; ordrng 1 W11025993 (Drip tray)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Lakewood, OH 44107

Gabriel P

Job Details: 05/11/2021

Found error code f1e0 communication error and f2e1 stuck key unit needs and electronic control and user interface follow all step on diagnostics and it reappear error ; ordrng 1 W11029431 (Console) and 1 W11034208 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Rocky River, OH 44116

Marie V

Job Details: 05/11/2021

Cc that when you pull the top rack door seal comes off. Confirmed. Replaced door seal and adjusted top rack. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KODC304EWH01

Near Lakewood, OH 44107

Gabriel P

Job Details: 05/11/2021

"Replace blower and thermostat,then preheat to 350,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near Rocky River, OH 44116

Marie V

Job Details: 05/11/2021

"Replaced valve. Tested ice maker pass. Filled, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Geneva, OH 44041

Jeff M

Job Details: 05/11/2021

Installed the new part op tested good.

We serviced a

GE WASHER

Model GTW330ASK1WW

Near Jefferson, OH 44047

Jeff M

Job Details: 05/11/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL DRYER

Model LGQ9557KQ1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/11/2021

Installed drive motor. Ran dryer operational test. Good tumble and heat. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/11/2021

"Cc unit oven not ignitingCustomer stated he can hear sparking, but it doesnt ignite, can also smell gas. Ran bake test, found unit sparking, but not at ignitor. Found bottom drawer full of metal pans and sheets. Removed a few off the top. Retested bake. Good spark and ignition. Ran several times to ensure good spark and flame. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near LaGrange, OH 44050

David R

Job Details: 05/11/2021

"Replaced part. Also found drain pump smashed against back cabinet, not able to drain properly, corrected. Tested. Good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lakewood, OH 44107

Gabriel P

Job Details: 05/11/2021

Found unit desmantle took pictures husband try to fix put unit back together then diagnose unit found hub stripped advise customer of how to better use washer also hub been replace; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near LaGrange, OH 44050

David R

Job Details: 05/11/2021

"Cc questions about basket moving, not leveled. Showed customer slant in basement that washer is sitting on. Not making unit leveled. Would recommend wood to prop up left side correctly and leveling out. Unit is good. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM00

Near Westlake, OH 44145

Gabriel P

Job Details: 05/11/2021

"Customer complaints of vibrating sound level unit,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 05/11/2021

"Found the burner assembly not in the exhaust. Reattached the burner assembly. Replaced the flame sensor, gas coils and cutoff."

We serviced a

GE REFRIGERATOR

Model GFSS6KKXASS

Near Kent, OH 44240

Brian M

Job Details: 05/11/2021

"Cc no water Found bladder frozen and heater not turning on Found rear evap wall cover frosted over on the sides Advised to have heater and evap wall replaced ; ordrng 1 WR60X10272 (evap cover asm) and 1 WR51X10109 (water tank heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Chardon, OH 44024

Jeff M

Job Details: 05/11/2021

Customer is having an issue with the machine not cooling properly its sitting inside the garage it is outside the operating temperature parameters of 55? and 110?. I did adjust the sensor and put it in its correct location and taped it in place I took a picture. I told the customer by the time Monday rolls around the temperatures will be in the 70s which will be within the parameters of the machine operating correctly and it should work fine

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHSC39EGSS

Near Mentor, OH 44060

Jeff M

Job Details: 05/11/2021

I unplugged the machine waited 15 seconds plug back in everything started to work unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Shaker Heights, OH 44122

Dan H

Job Details: 05/11/2021

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, unit drained and fill up and continued washing, found unit leaking from sump, unit needs new sump assembly , installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS01

Near Cleveland, OH 44124

Dan H

Job Details: 05/11/2021

"Customer complaint that ice maker is not working and fresh food section door needs new hinge, found fresh food section door closer worn, found ice maker not sending 120vac to valve, unit need new door closer and ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 WP2182179 (Closer) and 1 WPW10329686 (Closer) and 1 4317943 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Chagrin Falls, OH 44022

Dan H

Job Details: 05/11/2021

"Customer complaint that insulation is leaking from air channel into evaporator drain tube, air channels all styrofoam and is not deteriorating, found substantial leaking through air channel on ff floor, called whirlpool techline spoke to Ed, said to clear out drain tube and install a heat strap; ordrng 1 819043 (Heat strap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE RANGE

Model 790.310731

Near Independence, OH 44131

Dan H

Job Details: 05/11/2021

"Installed new igniter, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Beachwood, OH 44122

Dan H

Job Details: 05/11/2021

"Customer complaint of dripping noise, noise is water from defrost cycle dripping into pan, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44122

Jason N

Job Details: 05/11/2021

"Cc unit not heating.Confirmed dryer will not heat, found L open to dryer. Found blown fuse in disconnect box. Customer does not have have any to replace with. Advised her that fuse will need replaced and dryer should operate properly afterward."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS48MHX00

Near Moreland Hills, OH 44022

Dan H

Job Details: 05/11/2021

"Customer complaint that unit is not cooling in either section, nothing is running, found unit turned off, turned on, compressor, condenser fan and evaporator fan all started, no frost pattern forming on evaporator, unit needs new compressor, evaporator, and heat exchanger, customer does not want repair ; ordrng 1 W10309995 (Comp) and 1 WP2003003 (H/ex) and 1 4388575 (Ev), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near Mayfield Heights, OH 44124

Corina B

Job Details: 05/11/2021

"Cc that oven is not preheating properly. We preheated oven to 350 degrees took temp after buzzer, 15 minutes 350*. Baking bread with two cookie sheets over top of each other. Advised cust to not do two cookies sheets over each other. Optest ok"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Cleveland, OH 44109

Corina B

Job Details: 05/11/2021

"Replaced the support rollers, idler pulley and belt. Optest ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW

Near Brooklyn, OH 44144

Corina B

Job Details: 05/11/2021

Rather screws. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JB0

Near Brook Park, OH 44142

Corina B

Job Details: 05/11/2021

Replaced the switch. Optest ok.

We serviced a

IKEA RANGE

Model IEL730CS1

Near Oberlin, OH 44074

David R

Job Details: 05/11/2021

Cc unit not heating correctly in bake. Found element warped. Tested and element get 240. Ordering element ; ordrng 1 W10779716 (Element)

We serviced a

SAMSUNG DRYER

Model DV42H5200EFA3

Near Mentor, OH 44060

Jeff M

Job Details: 05/11/2021

The unit is overheating I found the heating element shorted to the cavity of the machine. when the customer installed the new fuses he did not plug in the moisture sensor. During a normal cycle the unit was not able to determine if the clothes were wet or dry causing the machine to severely overheat customer needs to get a new heating element. ; ordrng 1 DC97-14486A (Heater) and 1 DC97-14486A (Heater) and 1 S (S)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Willoughby, OH 44094

Joe O

Job Details: 05/11/2021

Installed gear case and belt. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6200VW0

Near Cleveland, OH 44128

Jason N

Job Details: 05/11/2021

"Cc unit not washing clothes, will code oL Ran diagnostics cycle, basket is not separating from hub(floating when filling with water. Pulled basket, cleaned up hub, basket bushing and drive shaft. Reassembled and retested. Basket now floating with water in tub, disengaging from hub. Re-engaged after water drained out. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Cleveland, OH 44115

Joe O

Job Details: 05/11/2021

Installed power cord. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44128

Jason N

Job Details: 05/11/2021

Cc unit thumping and banging noise. Found unit not level. Leveled unit. Ran drain and spin cycle. Noticed tub spin ramp up slow. Checked under unit. Found oil on belt and belt guard. Unit needs gearcase. Customer not repairing.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near University Heights, OH 44118

Joe O

Job Details: 05/11/2021

Cc: chatter when dispensing waterFound water pressure dropping when dispensing. Customer using whirlpool brand water filter. Needs water filter head; ordrng 1 W11346623 (Filter head)

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