We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Grafton, OH 44044
David R
Job Details: 03/26/2024
"Cc unit flashing on sensing, also mentioned he reset and went into diagnostics and recalibrated unit. Ao no stored error codes. Ran through diagnostics and all components working. Shifter from t/s just incase malfunctioning. Put on a normal cycle and advancing back Sensing mode into Wash mode. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44124
Corina B
Job Details: 03/26/2024
CC that the unit does not turn on. Confirmed. Found the knob broken. Will need a new knob. Cust can install part. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near East Cleveland, OH 44112
Corina B
Job Details: 03/26/2024
"CC that the unit is leaking and the ui is broken off. Confirmed. Found the standpipe, leaking. Will need a plumber. Will need a new knob. Cust can install part; ordrng 1 W10875909 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB01
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/26/2024
CC that the ice dispenser is not working. Confirmed. Found ice buildup on the bottom of the ice bin. Removed the ice build up. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW4I
Near Lorain, OH 44055
Marie V
Job Details: 03/26/2024
"Cc that unit is making same noise when unit fills up and then agitates starts making a noise , when agitating. Ran diag, no error codes.tilted unit, Will need new gearcase, motor, belt, cam, agitator, capacitor. ; ordrng 1 W11454741 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Shifter) and 1 W11428524 (Cap) and 1 285565 (Agitator)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44128
Joe O
Job Details: 03/26/2024
"Cc: burner not fully lighting, oven intermittently shutting offCustomer stated they had the unit at a different house and the control and oven would shut off. Advised it could have been an electrical issue. They stated it has not happened at this house. Found center burner full of grease. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Joe O
Job Details: 03/26/2024
"Cc: not spinning out clothesFound error codes f0e5(off balance). Found unit is off balance. Found hub and gear case stripped out. Needs gear case and hub. Customer does not want to repair at this time; ordrng 1 W11454734 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Euclid, OH 44117
Joe O
Job Details: 03/26/2024
"Cc: not startingFound control receiving proper power. Ui flashes when selecting. Needs uiCustomer does not want to repair at this time ; ordrng 1 W10910626 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Joe O
Job Details: 03/26/2024
Installed rollers. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Lorain, OH 44053
Marie V
Job Details: 03/26/2024
"No refrigerant on unit to recover, used nitrogen and found leak at evaporator. Replaced compressor, evapator and filter drier. Set unit into vacc 29, no changes on gages. Filled up 3.7oz of r134a. Full frost on evap. Advice cust to allow 24 hours before restocking. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS3
Near Painesville, OH 44077
Dan H
Job Details: 03/26/2024
"Customer complaint that lights are just flashing and unit is not starting, confirmed, stuck key test shows control is good, found burn marks and corrosion on control, unit needs new control and user interface , customer does not want repair; ordrng 1 WPW10084141 (Cntrl) and 1 WPW10077797 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Marie V
Job Details: 03/26/2024
Cc that unit was smelling like burn and that pulled unit out and wire connector came off. Confirmed checked unit needs to be cleaned out. Also corrected broken on power cord. Use vaccum cleaned out back and inside of unit. Tested unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Avon Lake, OH 44012
Marie V
Job Details: 03/26/2024
Replace right hand side door and leveled unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cleveland, OH 44134
Marie V
Job Details: 03/26/2024
"Replaced gearcase, agitator, slider and rotor, ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS20
Near Columbia Station, OH 44028
Manny
Job Details: 03/26/2024
"Cc ui resets on its own, verified and found 7 codes of f6e0 for communication issues, unit needs control and console. tried calling Drees homes 330-690-1188 Nick no answer.; ordrng 1 W11616680 (Console) and 1 W11261165 (Copernicus board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW07
Near Parma, OH 44130
Bill
Job Details: 03/26/2024
"Changed door gasket. Checked for any gaps, none found. Customer chose not to install new hinges."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Westlake, OH 44145
Bill
Job Details: 03/26/2024
"Cc unit wont power up, confirmed cc. Pressed power button, LEDs turned on for a fraction of a sec then went dark. Test power from wall 120v tested power at control 120v. Ordered control and Ui. Office to follow up as both are out of stock.; ordrng 1 W11627413 (Control) and 1 W11675701 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Rocky River, OH 44116
Bill
Job Details: 03/26/2024
Changed control and rewired unit. Tested opt test good.
We serviced a
KENMORE DRYER
Model 110.79422801
Near Strongsville, OH 44149
David R
Job Details: 03/26/2024
Replaced door switch. Tested. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
ELECTROLUX STACK W/D
Model FFLG3911QW1
Near Strongsville, OH 44136
David R
Job Details: 03/26/2024
"Cc unit not getting water, already checked the water coming from main, and replaced the latch. Found no water going into unit, main concern is that the motor is not moving. Valves test good. Will not let me go into diagnostics but following tech sheet, short in control not sending voltage. Gave estimate; ordrng 1 5304500456 (Main Control) and 1 808653801 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Strongsville, OH 44136
David R
Job Details: 03/26/2024
"Replaced control, UI, stator and clutch test good. Ran diagnostics, all components working. Ran a Quick Wash. Advancing. Good. Everything is functioning as expected. Advised customer of hooking unit up to WiFi. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Cleveland, OH 44129
David R
Job Details: 03/26/2024
"Replaced suspension. Called Asurion, told them all the problems, amount of repairs. Want to deem unit non repairable. Asurion have me go through their steps to document. Asurion tech sending up through his chain for review and contact customer; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Independence, OH 44131
David R
Job Details: 03/26/2024
"Replaced vent assembly, gasket, dispenser. Customer sent me photos of leak. As advised to techline, will only leak a couple drops towards end on right side. Adjusted left side up by 2 and right side up by 3. Ran a test cycle, All functions good. Ran a rinse only cycle. All test good as of today Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44111
Bill
Job Details: 03/26/2024
"Cc glass separated from door, confirmed cc. Found that bracket that hold the glass was not mounted properly, remounted brackets. Repair completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
David R
Job Details: 03/26/2024
"Unit not turning on. Blown thermal fuse. This is the second-third time it has blown. Replaced thermal fuse from t/s. As of now working. Operating thermostat WP3387134, unit getting too hot and not cycling correctly blowing fuse. Also found heater sagging and coils touching case. Will need heater and operating thermostat.; ordrng 1 WP3387134 (Operating thermostat) and 1 279838 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Amherst, OH 44001
David R
Job Details: 03/26/2024
"Replaced main control, ran diagnostics mode. Good. Ran a normal cycle, advancing, good. Also mentioned to customer sometimes a drain lockout mode can occur. Hold cancel button for 5-10 seconds to reset. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near North Ridgeville, OH 44039
Manny
Job Details: 03/26/2024
"Replaced parts order plus thermal fuse from TS, advise customer that if this happens again itll most likely be an airflow issue as all sensors have been replaced and unit is working as designed. And since the vent is on the roof I cant verify proper airflow. Opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near North Ridgeville, OH 44039
Manny
Job Details: 03/26/2024
"Cc door is unleveled, verified and ff door higher adjusted door and check with level and good opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS6
Near North Olmsted, OH 44070
Manny
Job Details: 03/26/2024
"Cc unit glass shattered and a piece was welded to the bottom of the cavity and another burnt, calling TL to document spoke to Scott, he advised taking the unit down and check for arching and or shorted wires no arching or any short wires, where the burnt spot is no wires run underneath, but the spot is visible on to and on the bottom of the cavity, he advised ordering this 2 paints 350930/ 01770127 and to sand and paint the microwave"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near North Ridgeville, OH 44039
Manny
Job Details: 03/26/2024
"Cc unit leaking rust water verified and drain pan rust and causing the drain to clog, unit needs pan and drain steamed.; ordrng 1 W11720794 (Rc drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Lakewood, OH 44107
Jason N
Job Details: 03/26/2024
"Cc unit making a loud noise when trying to spin, doesnt complete cyclesRan diagnostics, found codes f7e5 for shifter fault and f7e7 for basket unable to reach target rpm. Ran test cycle, very loud bearing noise when spinning. Checked under unit, found evidence of water leaking through gearcase. Unit will need gearcase replaced. Customer declined repair."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44111
Jason N
Job Details: 03/26/2024
"Cc unit does not start a cycle, goes to done and then drainsConfirmed unit starts to sense and then advances to done. Replaced motor capacitor using truck stock part. Ran test cycle and then started normal load. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44109
Jason N
Job Details: 03/26/2024
"Cc oven not igniting Found ignitor physically open, bake ignitor will need replaced. Quoted customer repair cost.; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Cleveland, OH 44109
Jason N
Job Details: 03/26/2024
"Cc unit does not start a cycle or buttons are not respondingConfirmed console does not respond. Ran diagnostics, found code f5e1 for lid latch fault lid is up. Unit will need lid latch replaced. Quoted customer repair cost. Replaced lid latch using truck stock part. Cleared codes and ran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Seven Hills, OH 44131
Jason N
Job Details: 03/26/2024
"Cc oven not maintaining temperate and center burner does not lightFound oven does not light right away. Checked ignitor condition. Found ignitor mount screw is loose, ignitor pointing downward way from burner tube. Tightened mount screw and adjusted ignitor body. Ran bake test, ignition on first spark, let preheat and monitored cycle. Oven cycling properly, maintaining average of 350 degrees. Found center burner gas port hole full of grease. Removed and cleaned burner head and cap. Tested burner for proper ignition and flame. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Cleveland, OH 44105
Jason N
Job Details: 03/26/2024
"Installed absorber pads around evaporator tubing to mitigate refrigerant boiling noise. Sound may be slightly dampened, but still present. Advised customer this is still considered normal operation as functionality wise, unit is cooling properly."
We serviced a
WHIRLPOOL RANGE
Model kode500ess02
Near Shaker Heights, OH 44118
Jason N
Job Details: 03/26/2024
"Cc unit cooling fan does not shut off. Customer had unit turned off at breaker. Had customer power unit on, cooling fan started after boot up. Ran diagnostics, found code f3e1 for lower oven sensor error. Ran broil test, unit immediately displayed as heated. Unit will need lower oven temperature sensor replaced. ; ordrng 1 W10859573 (Sensor)"
We serviced a
GE DRYER
Model DCVH680EJ1MR
Near Rome, OH 44085
Dan H
Job Details: 03/26/2024
"Customer complaint that unit shuts off, confirmed, found control not sending 120vac to motor, un8t needs new control; ordrng 1 WE4M488 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG COOKTOP ELE
Model CSE9000ACB
Near Jefferson, OH 44047
Dan H
Job Details: 03/26/2024
"Customer complaint that element is get too hot, element is cycling as it should, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/26/2024
Replaced the cabinet. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW3O
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/26/2024
"CC that the unit gets stuck in a wash cycle. Ran diag. No codes. Ran an auto test. Started a normal cycle twice, control went dead.will need a new control. ; ordrng 1 W11607624 (Control)"
We serviced a
GE RANGE
Model ZGP336NN1SS
Near Chagrin Falls, OH 44022
Corina B
Job Details: 03/26/2024
CC that the oven is not heating. Confirmed. Amp 2.78 on the igniter. Replaced the igniter from t/s. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Newbury Township, OH 44065
Corina B
Job Details: 03/26/2024
"CC that the unit stopped working after coffee was spilled. Confirmed. Found the plug not plugged in. Plugged the unit in, ran a calibration. Opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS20
Near Novelty, OH 44072
Corina B
Job Details: 03/26/2024
"CC that the oven temp keeps cycling, turns on by itself. Confirmed. The control lost power, no power outage. Will need a new control and ui. Part is out of stock.; ordrng 1 W11600373 (Ui) and 1 W11261167 (Control)"
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model WCI55US4JB
Near Rocky River, OH 44116
Manny
Job Details: 03/26/2024
"Cc unit not working verified and unit is dead, check fuses at fuse box and good, took apart and 234vac at the term block but both controls are dead, unit needs module assembly and HMI board.; ordrng 1 W11495312 (Module assembly) and 1 W11495327 (HMI board)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairview Park, OH 44126
Manny
Job Details: 03/26/2024
"Cc unit goes from sensing to done and nothing, verified and found F6e3 for communication issue, f7e7, f7e4 and f7e9 all e for motor issues, ran test cycle and motor just humming, checked underneath and gearcase leaking oil, unit needs gearcase motor, console. Customer will not proceed with the repair ; ordrng 1 W11478526 (Console) and 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Cleveland, OH 44108
Bill
Job Details: 03/26/2024
"Found wire off in terminal block. Reattached wire, tested opt test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Cleveland, OH 44128
Bill
Job Details: 03/26/2024
"Changed Ui, control, and valves. Tested opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Seven Hills, OH 44131
Marie V
Job Details: 03/26/2024
Replace door and handle. Leveled unit. Op test ok
We serviced a
KENMORE WASHER
Model 11020412990
Near Painesville, OH 44077
Joe O
Job Details: 03/26/2024
Installed coupler. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Madison, OH 44057
Dan H
Job Details: 03/26/2024
"Customer complaint that door skin and user interface are damaged, confirmed, door skin is here, need to order user interface ; ordrng 1 W11460947 (U)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ashtabula, OH 44004
Dan H
Job Details: 03/26/2024
"Customer complaint that unit is not making ice, confirmed, freezer section temperature at 4 degrees, found broken wires in harness through freezer section door, unit needs new freezer section door, customer does not want repair at this time; ordrng 1 W11566705 (Frz dr ss), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Geneva, OH 44041
Dan H
Job Details: 03/26/2024
"Customer complaint that unit fills then goes to end, Ran diagnostics found 46(inverter board fault) error code, tech sheet says to replace the motor first, unit needs new motor, customer does not want repair at this time; ordrng 1 WH03X29524 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near South Euclid, OH 44118
Jason N
Job Details: 03/26/2024
Cc unit oven not working and center burner stopped lighting; saved tckt
We serviced a
GE DRYER
Model GTD45GASJ2WS
Near Mentor, OH 44060
Joe O
Job Details: 03/26/2024
"Cc: not heatingFuses, timer and switches check good. Igniter checks good. Needs motorCustomer does not want to repair at this time ; ordrng 1 WE49X28295 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Lorain, OH 44053
Angel
Job Details: 03/25/2024
Replaced pump tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
Angel
Job Details: 03/25/2024
Cc that doors are mot leveled. Leveled doors opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Garfield Heights, OH 44125
Bill
Job Details: 03/25/2024
"Cc gas like smell, could not confirm. How ever I did notice an unusual flame color in the oven burner, a lot of yellow and spitting. Ordered new gas valve, burner, igniter, and screws. Follow up scheduled for 3/29; ordrng 1 W11590251 (Gas valve) and 1 W11220387 (Oven burner) and 1 W11590294 (Igniter) and 2 W11676351 (Screw)s"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Beachwood, OH 44122
Bill
Job Details: 03/25/2024
"Cc scraping noise, confirmed cc. Found blower wheel broken, ordered new wheel. Follow up scheduled for 3/28; ordrng 1 WP697772 (Blower wheel)"
We serviced a
KENMORE DRYER
Model 11084821300
Near Pepper Pike, OH 44124
Bill
Job Details: 03/25/2024
"Cc unit not heating, confirmed cc. Ohmd out heating element, element open. Ordered new element, follow up scheduled for 3/27.; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Painesville, OH 44077
Joe O
Job Details: 03/25/2024
"Cc: flooding during drainCustomer stated his machine flooded his whole house. Stated when unit went into drain cycle it overflowed the sink, and flooded the house. Advised customer sounds like he has a drainage issue in his plumbing. Ran auto test. Could not duplicate issue. Advised customer if he has the sink overflowing issue he will have to contact a plumber. Unit functioning as designed."
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Parma, OH 44129
Manny
Job Details: 03/25/2024
"Cc unit shutdown after 5 mins, verified and unit shutdown, ran test and motor overheating, rollers are flat causing unit to make a thumping noise, and cut off out of range, unit needs motor, sensor, and repair kit; ordrng 1 W11050897 (cutoff-tml) and 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FASE7021NW2
Near Cleveland Heights, OH 44121
Bill
Job Details: 03/25/2024
"Cc error code e64. Confirmed cc, tested heating element, element tested open. Gave estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 134792700 (Burner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH2
Near Ravenna, OH 44266
Corina B
Job Details: 03/25/2024
"CC that there is still water leaking. Confirmed. Cust ran a cycle and water is leaking from the vent. Ran diag, fan did not turn in. Will need a new vent, gasket, and control. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket) and 1 W11545290 (Bezel) and 1 W11672225 (Control)"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Cleveland, OH 44110
Bill
Job Details: 03/25/2024
"Cc oven not working, confirmed cc. Igniter bad, changed igniter from truck stock. Opt test good. Uploaded pic of pop.; used 1 12400035 (Igniter) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44113
Manny
Job Details: 03/25/2024
"Replaced pump and switch, control not needed, it sealed. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Cleveland, OH 44102
Manny
Job Details: 03/25/2024
"Cc unit started coming apart after a load, verified and front panel coming off, ran test and shocks are bad, causing unit to hit the floor, oil on pulley and gearcase its super loud, unit needs gearcase, tub adapter, shocks and drive components.; ordrng 1 W10780046 (suspension) and 1 W11222084 (adapter) and 1 W11159068 (gearcase) and 1 W11084139 (block) and 1 W10721967 (drive pulley) and 1 W11213879 (belt) and 1 W11212745 (actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44127
Bill
Job Details: 03/25/2024
"Cc unit not changing cycles, confirmed cc. Found wiring harness plugged in backwards in control, turned connector around and tested,shifter non responsive. Changed shifter with one from truck stock. Tested opt test good.; used 1 W10913953 (Shifter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Middleburg Heights, OH 44130
Bill
Job Details: 03/25/2024
"Found ice block on fr evaporator. Unit needs a sealed system job. Ordered parts for repair, follow up scheduled for 3/28.; ordrng 1 W11578026 (Ff evaporator) and 1 W11578205 (Compressor) and 1 W11109499 (Filter dryer) and 1 W11598434 (Evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Avon Lake, OH 44012
Manny
Job Details: 03/25/2024
"Cc unit not cooling properly, verified and temps in fz at -4F and in ff at 49F ran test and temp sensor open and damper not opening, unit needs harness and damper.; ordrng 1 W11645127 (Damper) and 1 W11650662 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Willowick, OH 44095
Joe O
Job Details: 03/25/2024
Cc: damage on rearFound damage to cabinet. Water valve will not sit properly with damage. Found Spoke with Bruce. Advised of damage to cabinet. Called whirlpool trade care team. Unit up no for product exchange.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Jefferson, OH 44047
Dan H
Job Details: 03/25/2024
"Installed new lid lock, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near North Ridgeville, OH 44039
David R
Job Details: 03/25/2024
"Cc unit leaking. No water build up in fridge, drains are good and not clogged. Pulled fridge out. Found water line connection to water valve is leaking. Tried to tighten, still leaking. Advised customer of copper water line kit from Home Depot. Customer going to look into it. Unit itself is good. Customer going to take care of leak."
We serviced a
GE REFRIGERATOR
Model PFD28KBLOTS
Near Strongsville, OH 44136
David R
Job Details: 03/25/2024
"Cc unit since last Thursday 3/21/24, no lights inside, the front display no lights, but seems to be cooling. Customer today before tech arriving pulled unit out of place from wall. Customer was explaining to me the problems but now all lights work, front display is good and working, ice and water are good and coming out dispenser as it should. Unit dropped ice while I was checking out components, fans are good. I did unplug and reset unit. Cooling temp for both sections are normal. When resetting power to unit, unplugged and reseated all wires to controls just incase something vibrated off a little. Tested and unit is working normally. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Strongsville, OH 44136
David R
Job Details: 03/25/2024
"Cc from last visit, he ordered and fix the water valve himself. Found a couple days after another leak. Leak in water line to house. Can cut where crack is and put a fitting to connect lines. Customer did. Good. No leaks. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Grafton, OH 44044
David R
Job Details: 03/25/2024
Replaced control UI display. Leveled unit. Good. All checks good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grafton, OH 44044
David R
Job Details: 03/25/2024
"Cc unit not washing. Ran test mode, wash motor error. Ordering wash motor and control if needed. ; ordrng 1 W11613479 (Wash pump motor) and 1 W11637581 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/25/2024
"Installed main control. Ran test cycle, all functions passed. Started normal cycle, unit sensed, filled and advanced to wash. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Bedford Heights, OH 44146
Jason N
Job Details: 03/25/2024
"Installed suspension and agitator gears. Ran test cycle, all functions passed. Op test good."
We serviced a
CROSLEY DRYER
Model CAW42114GW2
Near Cleveland, OH 44120
Jason N
Job Details: 03/25/2024
"Cc unit does not turn offRan dryer test cycle, found timer is not advancing, timer motor not indexing. Unit will need timer replaced, quoted customer repair cost. ; ordrng 1 WPW10185982 (Timer)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ04
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/25/2024
"Cc freezer door not closing properly Customer stated there is a screw on the left side of the rail that will not tighten and falls out if there is too much weight in the freezer drawer. Found left side rail mount screw loose. Added loctite to screw and rethreaded back into liner, also added to right side mount screw. Reassembled freezer. Customer stated the ice maker also stopped working. Ice maker turned off(bail arm locked up) at this time. Flipped bail arm and ice maker started into cycle. Ice maker indexed and filled with water. Advised customer to allow several hours for loctite to set before restocking freezer drawers."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 03/25/2024
"Cc unit not starting a cycleStarted normal cycle, unit locked, sensed and advanced to fill. Canceled cycle. Ran diagnostics, no faults. Had customer start a cycle. Advised customer on proper sequence to initiate cycle start. No issues found with unit. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond Heights, OH 44143
Jason N
Job Details: 03/25/2024
Installed gearcase and pulley. Ran calibration and test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Westlake, OH 44145
Angel
Job Details: 03/25/2024
Replaced coils tested unit opt test good.
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Lakewood, OH 44107
Angel
Job Details: 03/25/2024
Replaced drive motor tested unit opt test good.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Euclid, OH 44123
Jason N
Job Details: 03/25/2024
"Installed blower fan. Cleared codes in fault history. Ran functionality fan test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details: 03/25/2024
Installed ice box fan. Advised customer to monitor ice production.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44143
Joe O
Job Details: 03/25/2024
"Cc: flashing, standing waterFound unit flashing f9e1(long drain) error. Found standing water in machine, over filled. Found control is sending proper power to drain. Drain pump reading open. Needs harness and drain pumpUnit will need drained. ; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Chesterland, OH 44026
Joe O
Job Details: 03/25/2024
"Cc: low ice production, warm waterFound unit making small cubes. Found low water pressure at dispenser. No kinks in water line behind unit. Removed water filter. Found water pressure returned. Needs water filterCust has a saddle valve connected to the supply line, advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Water pressure good without filter not needed to be replaced if customer calls back"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby, OH 44094
Joe O
Job Details: 03/25/2024
"Cc: lights out, water dispenser pressure issueFound water surges when dispensing. Found freezer and upper ff lights out. Found customers water pressure too high to unit. Need led kit; ordrng 1 W11683244 (Led kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mogadore, OH 44260
Corina B
Job Details: 03/25/2024
"CC that the unit gets stuck on presoak on quick wash and normal. Ran diag no codes. Started a quick cycle twice and a normal cycle, no problems. Advised Cust to make sure the presoak is not selected. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KFED500ESS05
Near Ravenna, OH 44266
Corina B
Job Details: 03/25/2024
Replaced the sensors and control. Heated ovens to 350. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Aurora, OH 44202
Corina B
Job Details: 03/25/2024
"F0e3 overload, f7e3 Motor Drive Module Over Current, f0e2 Oversuds, f1e2 Main Control f2e1 stuck key. Test 3b, bracket spins freely. Ohmed out the j1 9.4 ohms, both at in range. Will need a new control. Part is out of stock, ; ordrng 1 W11723354 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Aurora, OH 44202
Corina B
Job Details: 03/25/2024
CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model DE210
Near Chagrin Falls, OH 44022
Corina B
Job Details: 03/25/2024
"CC that there is a noise and it overheats. Confirmed. Found the vent blocked. The idler pulley is squealing. Will need a new idler pulley, support rollers and belt. The vent needs to be replaced with a semirigided vent. Cust does not want to repair ; ordrng 1 WPY312959 (Belt) and 1 WP6-3037050 (Pulley) and 2 12001541 (Rollers)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WASHER
Model 11027612600
Near Cleveland, OH 44124
Corina B
Job Details: 03/25/2024
CC that there is black spots coming out of the tub. Confirmed. Found black spot floating in the tub. Advised Cust to run an afresh through a cycle.opt test ok.
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/25/2024
"CC that the unit is not drying properly. Confirmed. Found the vent blocked with lint, the flaps are disintegrated. Will need to have the vent and a new cover installed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garfield Heights, OH 44125
Bill
Job Details: 03/25/2024
"Cc valve making noise, confirmed cc. Water hammer occurs when valves turn on and off. Advised customer to invest into arresters for pipes. Tested unit unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Dan H
Job Details: 03/25/2024
"Customer complaint of noise, found wash plate loose again, unit needs new wash plate and bolt; ordrng 1 W10752187 (Bolt) and 1 W11558969 (Wash plate)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEQ4
Near Highland Heights, OH 44143
Dan H
Job Details: 03/25/2024
"Installed new ice maker, op test good"