We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44120
Manny
Job Details: 11/18/2022
"Cc oven no heating, verified and igniter is broken in half, replaced using TS #12400035, ran test opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 11/18/2022
CC that there is a loud thump noise when it spins and agitates. The washer was moved to a different room. Found the basket leaning towards the front of the machine. Leveled the washer. Started a manual spin cycle. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AH0
Near Ravenna, OH 44266
Brian M
Job Details: 11/18/2022
Installed control Ran test bake to 350 OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Cleveland, OH 44119
Joe O
Job Details: 11/18/2022
Cc: leakingFound drain tube plugged. Cleared drain. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mogadore, OH 44260
Brian M
Job Details: 11/18/2022
Cc of leak on door There is no leak customer concerned about streaks on door panel and looks like water streaks Advised to clean with wd40
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near South Euclid, OH 44121
Corina B
Job Details: 11/18/2022
"Replaced the control, heater and pump. Ran a calibration. Opt test ok. Brought core back for return"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brecksville, OH 44141
David R
Job Details: 11/18/2022
"Cc unit banging in spin, shaking. Went over suspension rods recently replaced. Good, unit is not bouncing around. All components under check good, belt, pulley, good. No error codes. Ran normal cycle with load inside to give weight. Unit is good. A lot of the banging Im hearing and seeing, is coming from the drain hose banging against the wall and back off unit. Advised customer to use zip ties and styrofoam to brace the hose. Also advised can get some shock absorbers rubber feet to put under unit. Good. Op Test Ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Avon, OH 44011
Gabriel P
Job Details: 11/18/2022
Icemaker not cycling ordering ; ordrng 1 241798233 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cleveland, OH 44102
Marie V
Job Details: 11/18/2022
"Cc that unit never cooled. Confirmed. Room temperature inside. Evaporator fan is running, found compressor runs but sounds funny , also verify evaporator no frost . Unit will need sealed system repair . Office will contact once they have eta on the part.; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evaporator) and 1 W11504449 (Coupler) and 1 W11506619 (Coupler) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Cleveland, OH 44120
Marie V
Job Details: 11/18/2022
"Replaced lid, tested it. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Sheffield Lake, OH 44054
Angel
Job Details: 11/18/2022
Cc that right front burner was not lighting and oven did not seem to have the temperature that it was set too. Tested the front right burner and I confirmed it would spark but not ignite so i replaced the burner head with igniter and tested it again and it started igniting as should had the customer test it as well. For the oven i preheated the unit to 350* let it cycle a couple of times and checked temperatures and they were between 370* and 376* which customer was thinking it was not getting to temp so she calibrated it +30* but it is so I set it back to normal for her. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon, OH 44011
Angel
Job Details: 11/18/2022
Replaced lid. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/18/2022
"Cc unit leaking waterFound water pooling under deli drawer again. Checked evaporator drain, drain is clear. Poured water into drip pan, found drain hole is not sealing to liner and water is leaking out from under pan. Cannot get pan to seal, tried permagum but no good. Unit will need drip pan replaced. ; ordrng 1 W11457241 (Drip pan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/18/2022
Installed thermostat. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KSS03
Near Cleveland Heights, OH 44106
Manny
Job Details: 11/18/2022
"Cc that nothing works, stated the ui comes on but nothing happens, verified and set to bake no heat, set to broil no heat, checked voltage from control to element and no power, unit will need control but discontinued ; ordrng 1 8301915 (Control(discontinued))"
We serviced a
AMANA DRYER
Model LEA30AW
Near University Heights, OH 44118
Manny
Job Details: 11/18/2022
"Cc unit not blowing hot air, verified and no heat, took apart and tested power to heater and good power, checked heater and open, checked thermal fuse and ohms jumping up and down between 0.1ohms to 3.4ohms and cut off is out of range, ordering element, cut off and thermal fuse.; ordrng 1 WPY503978 (heater ele) and 1 WP40113801 (fuse-thrml) and 1 WPW10116735 (thrmst-fix)"
We serviced a
WHIRLPOOL WASHER
Model LSQ9600LW0
Near Garfield Heights, OH 44125
Jason N
Job Details: 11/18/2022
"Installed drain pump, drive motor and motor coupler. Ran wash test then switched over to spin and drain. Unit spinning properly, plugged in killawatt to read amp draw on high speed spin. Unit pulling 8+A when in high speed spin. Amp draw within 15A fuse limit. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 11/18/2022
"Cc unit not spinning or draining Ran diagnostics, found code f7e1 for speed sensor fault and f7e7 for basket cannot reach target rpm. Ran manual agitate and spin tests. Found spin started then immediately stops and lid lock flashes. Checked under unit, found belt shredded and partially wrapped around motor pulley. Replaced using misc truck stock part. Ran auto test and calibration. All functions passed. Op test good.; used 1 W11213879 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Kent, OH 44240
Brian M
Job Details: 11/18/2022
Cc of leakFound leak coming from loose fill housing Tightened nut inside machine OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland Heights, OH 44121
Corina B
Job Details: 11/18/2022
CC that the oven is not heating. Confirmed. Found the control sending 120 volts to the igniter. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44105
David R
Job Details: 11/18/2022
"Took off checked doors, replaced. Good, hasnt been frost for customer. Good, control is good, reset temp settings. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 11/18/2022
"Replace manifold,opt test ok"
We serviced a
GE WASHER
Model GFW650SSN0WW
Near Avon Lake, OH 44012
Marie V
Job Details: 11/18/2022
"Cc that unit is not spinning the clothes all the way and that the fabric softener dispenser stays with water after is done. Verify drain pump operation, perfect, verify drain pump catch, clear. Stared a rinse and spin cycle. Unit works great, good spin. Found serivice bulletin that talks about no spin, we loads it shows unit needs software update. Also will need new dispenser.; ordrng 1 WH98R4697903 (Software update) and 1 WH42X29535 (Dispenser)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Lakewood, OH 44107
Angel
Job Details: 11/18/2022
Cc that unit was not draining and it smelled like burnt plastic. Took apart unit and found that it was clogged up with food and it was not draining cleared out drain pump filters and drain hose going to garbage disposal reinstalled all parts tested unit and started draining as should. Recommended customer to try to scrape of any solid food and prime the hot water before running unit. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Kirtland, OH 44094
Joe O
Job Details: 11/18/2022
Installed ui. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details: 11/18/2022
"Ice box fan came broken, box looks crushed on the same side that part is broken, evap fan is good reordering ice box fan. See pics. Add to cancellation list ; ordrng 1 W11407678 (Ice box fan)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Strongsville, OH 44136
Gabriel P
Job Details: 11/18/2022
"Replace service pointer parts,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model Cae2745fq0
Near Lakewood, OH 44107
Corina B
Job Details: 11/18/2022
"CC that the loads do not spin out. Confirmed. Ran diag F7E1 BASKET SPEED SENSOR FAULT, F7E6 MOTOR FAULT, F7E5 SHIFTER FAULT. Tested the shifter, out of range. Will need a shifter. ordrng 1 W11212745 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Avon Lake, OH 44012
Marie V
Job Details: 11/18/2022
"Cc that both ice maker are not making ice. Confirmed, took temps all in range. Found fresh food section line frozen. Ran step 19 defrosted line, it filled up with water. Cycled freezer ice maker, same no water coming in, removed back panel and removed water line going to ice maker and cycled it, water comes out of water valve, not a lot, and it never whent to ice maker. Defrosted freezer water line. Cycled ice maker. Pass. Advice cust to allow unit few hours to start making ice. 46 to 72, hours for bins full."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/17/2022
"Customer said that it started working three days ago so check for any error on icemaker just in case is good advise then to call when it goes bad,opt test ok"
We serviced a
GE WALL OVEN
Model ZSC2201NSS02
Near Solon, OH 44139
Jason N
Job Details: 11/17/2022
Installed door switches and main fuse. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44104
Manny
Job Details: 11/17/2022
"Replaced glass, and handle opt ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Dan H
Job Details: 11/17/2022
"Customer complaint that unit is leaking, confirmed, found unit leaking passed lower door seal, tub seal looks worn also, unit needs new lower seal and tub seal; ordrng 1 5304500204 (Lower seal) and 1 154827601 (Tub gasket)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Montville, OH 44064
Dan H
Job Details: 11/17/2022
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Parma, OH 44129
Marie V
Job Details: 11/17/2022
"Cc that ice maker is not working , took temps in range, found ice maker off. Turned back on and cycled it. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE714HLAS0
Near North Ridgeville, OH 44039
David R
Job Details: 11/17/2022
"Cc unit not heating up in bake. Found bake element broke apart, 90% of it broken and charred, will need bake element, power is good. Ordering element. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Marie V
Job Details: 11/17/2022
"Cc no cold water comes in. Confirmed. Found hoses backwards, corrected issue. Stared a cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/17/2022
"Found nut stuck around the ring clear it,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Elyria, OH 44035
Angel
Job Details: 11/17/2022
Cc that spray arms dont work. Ran unit and found that the pump is not running checked voltage at the control board and it was good unit will need pump replaced. ; ordrng 1 W11025157 (Pump assembly)
We serviced a
ELECTROLUX DRYER
Model EFME627UIW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/17/2022
Installed switch no good Found harness damaged fixed wiring still not running Re ran diagnostics found another stored error e71 ntc 1 open ohmed all thermistors and all are functioning properly Unit needs control Customer does not want to continue repair ; ordrng 1 5304513547 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Garfield Heights, OH 44128
Jason N
Job Details: 11/17/2022
"Cc unit fault codes and not workingRan diagnostics, found code f7e1 for wash motor failure, f8e1 for no water, and f9e1 for drain problem. Cleared codes and ran auto test, unit filled with water, but wash motor did not turn on. Canceled to drain unit, unit drained properly. Unit needs wash motor/pump. ; ordrng 1 W11460963 (Motor/pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Jason N
Job Details: 11/17/2022
"Cc unit ice buildup in back wall and freezer not cooling well and ice maker is not workingFound heavy frost buildup on freezer evaporator cover, evaporator fan stuck in frost, not working. Ran test 6, bimetal reading open. Unit will need freezer evaporator motor w/harness to replace defrost bimetal. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11032800 (Evap fan motor/harness)"
We serviced a
GE WASHER
Model GFWR4800F1WW
Near Mentor, OH 44060
Dan H
Job Details: 11/17/2022
"Customer complaint that unit is not spinning properly and gasket has mold, found bearings worn out, unit needs new front and rear tub, basket, seal, and boot, customer does not want repair; ordrng 1 WH45X10136 (R tub) and 1 WH45X10137 (Basket) and 1 WH45X20004 (F tub) and 1 WH01X21994 (Seal) and 1 WH08X22620 (Boot), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mentor, OH 44060
Dan H
Job Details: 11/17/2022
"Customer complaint that unit starts but then shuts off, ran diagnostics test cycle found f4e4(wash motor failure) error code, unit filled wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11178672 (Sump)"
We serviced a
KITCHENAID ICE MAKER
Model KUIC15NLTS0
Near Willoughby Hills, OH 44094
Dan H
Job Details: 11/17/2022
"Customer complaint that unit is making a loud noise, unit turn off when tech arrived, turned unit on, noise is coming from pump, also found valve leaking, unit needs new pump and valve, pump is covered under 1 year parts warranty ; ordrng 1 2313702 (Pump) and 1 WPW10217917 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC95EC0AS03
Near Solon, OH 44139
Brian M
Job Details: 11/17/2022
Installed appliance manager and wide interface Ran test cycle OP Test Ok Did not need wire harness Before leaving tested unit again no good error code came back After running down wires found that microwave thermostat was shorting out Used back truck stock Ran bake and microwave test OP Test Ok; used 1 W11568584 (Thermal fuse) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF7
Near Lorain, OH 44052
Angel
Job Details: 11/17/2022
Installed mullion hinges. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/17/2022
Cc that unit started doing the same thing again where the lights shut off and stops cooling and no water or ice dispense customer unplugged it like last time and unit started working as should again but since we had the control board and ui pre idd i replaced both of them plugged unit back in after installing parts set temperatures tested thewzter dispenser made sure the lights and everything else was working. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Fairview Park, OH 44126
David R
Job Details: 11/17/2022
"Replaced icemaker and steamed all ice from line. Ran diagnostics, test 50 icemaker harvest, ran test 56 icemaker water. Good. Give time for ice to form and drop. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/17/2022
Customer loading unit to the top advise her to only fill unit with clothes halfway otherwise is going to be to much for unit and could potentially wearing tare the parts on unit other then that unit working as design
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Newburgh Heights, OH 44105
Marie V
Job Details: 11/17/2022
"Cc unit not working. Confirmed, no power to unit, found breaker off. Turned back on, ran unit, unit heats up. Op test ok"
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DT3
Near Cleveland, OH 44114
Marie V
Job Details: 11/17/2022
"Cc that unit fills up and does not works after that. Confirmed, found lid lock broken will need new. This is for 220. ; ordrng 1 WP3355806 (Lid switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model Dfe28jskbss
Near Westlake, OH 44145
David R
Job Details: 11/17/2022
Replaced FF fan and ran module update. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Angel
Job Details: 11/17/2022
Cc that the pump is too loud. I ran unit to hear the pump running and it was humming loud like a vibrating sound verified underneath and pump was touching the floor so i pulled out the unit and adjusted the rubber support for the pump tested unit again and it was sounding normal as should opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details: 11/17/2022
"Installed new control, fans and compressor started, advised customer to monitor and allow 24 hrs to reach normal operating temperature"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Mentor, OH 44060
Dan H
Job Details: 11/17/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 44 degrees set to 45 degrees, fresh food section thermistor is within range, freezer section thermistor is within range, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Brook Park, OH 44142
David R
Job Details: 11/17/2022
"Cc questions about unit and cycles. Went through diagnostics, no error codes. Diagnostics test ran all the way through, did a calibration as well. Tested normal cycle, advancing. Let customer know cycles are all different, all different functions. Advised to check out owners manual for explanation on all cycles and options, Unit is working properly. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44136
Gabriel P
Job Details: 11/17/2022
"Replace agitator,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Solon, OH 44139
Brian M
Job Details: 11/17/2022
Recovered refrigerant Fixed evap and installed filter drier Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.3 oz r134a Pressure normal and normal frost pattern OP Test Ok Advised to let cool for 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near Wellington, OH 44090
Gabriel P
Job Details: 11/17/2022
Wires broke underneath door ordering door ; ordrng 1 LW10669496 (Stainless freezer door)
We serviced a
GE DISHWASHER
Model GSD2100V70CC
Near Lakewood, OH 44107
Marie V
Job Details: 11/17/2022
"Replaced base spray arm , and spray arm. Tested u it. Op test ok"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Independence, OH 44131
David R
Job Details: 11/17/2022
"Cc unit surrounding area when oven is on is hot. Called techline., Chap 1 page 3, goes over temps for oven and surrounding area. All checks normal. Unit is working correctly and temps are showing correct for unit per Service Pointer. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Streetsboro, OH 44241
Brian M
Job Details: 11/17/2022
Plastic housing plastic is not sealed inside Needs drain housing ; ordrng 1 W11535094 (Plastic housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QKB00
Near Novelty, OH 44072
Brian M
Job Details: 11/17/2022
"Cc unit made a noise and now door reads open Unit is built in and had facia board up top made customer sign form before removing facia board, we are not responsible for any damages that may happen while moving board After removing board found top to close to the ceiling and I can not remove it. Suspect hinge and switch But can not confirm it Unit needs removed from wall and moved for more room to work on it"
We serviced a
KITCHENAID RANGE
Model KOSE507ESS01
Near Moreland Hills, OH 44022
Jason N
Job Details: 11/17/2022
"Cc unit powered off during self cleanPicked door open. Checked main thermal fuse, found fuse open. Jumped out fuse and turned on unit. Unit powered on. Checked fan operation , all cooling fans working. Unit will need thermal fuse replaced. ; ordrng 1 WPW10545255 (Thermal fuse)"
We serviced a
MAYTAG DRYER
Model MEDB855DW2
Near Cleveland, OH 44143
Jason N
Job Details: 11/17/2022
"Cc unit making a loud screeching noiseRan dryer op test, confirmed noise. Pulled unit apart, found belt idler pulley bushing wore. Replaced belt idler pulley using truck stock part. Reran dryer op test, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL RANGE
Model FFGF3012TWC
Near Warrensville Heights, OH 44122
Manny
Job Details: 11/17/2022
"Cc oven not lighting, verified and igniter burned out, replaced igniter with TS# 12400035, opt test ok; used 1 12400035 (IGNITER)"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS02
Near Highland Heights, OH 44143
Jason N
Job Details: 11/17/2022
"Cc unit shut down while doing a self cleanPicked upper door open. Pulled unit and checked thermal fuse, found thermal fuse open. Jumped out and fuse and ran manual cooling fan tests. Found upper cooling fan is humming loudly and spinning slow. Unit will need thermal fuse and upper cooling fan replaced. ; ordrng 1 WPW10545291 (Thermal fuse) and 1 W11245567 (Cooling fan)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF7
Near Maple Heights, OH 44137
Manny
Job Details: 11/17/2022
"Cc unit leaking from the back found valve leaking and lines also, customer stated that the ice door wont close, verified and paddle no depressing after press to dispense ice. Unit needs valve, lines and ice paddle assembly, customer only wants the valve and lines replaced and will not proceed with the repair at this time.; ordrng 1 242252702 (valve) and 1 218976429 (tube-water inlet) and 1 218976421 (tube-water inlet), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Wickliffe, OH 44092
Jason N
Job Details: 11/17/2022
"Cc unit not dispensing iceFound ice container full of ice, ran dispense test. Auger is not moving, only buzzing. Tried to move auger, seized up, but not frozen. Unit will need auger motor replaced. ; ordrng 1 5304519206 (Harness) and 1 241829001 (Bar) and 1 5304519208 (Auger motor)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Rocky River, OH 44116
Angel
Job Details: 11/17/2022
Replaced circulating pump tested unit and it started circulating as should waited to make sure it would start making the sheet of ice to make the ice. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Cleveland, OH 44128
Manny
Job Details: 11/17/2022
"Cc unit door not closing and not working, verified and door no making contact with door switch, noticed hinges a little bent, got door straight and closing properly. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Painesville, OH 44077
Dan H
Job Details: 11/17/2022
"Customer complaint that Oven is not heating properly, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 356 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Willowick, OH 44095
Jason N
Job Details: 11/17/2022
"Installed evaporator fan harness. Ran test 3, fan working properly. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near South Euclid, OH 44121
Corina B
Job Details: 11/17/2022
"Cust showed pop, sent pic CC that the ff side freezers food. Control is at the warmest setting Ff 37*-40* Fz 8-9. Will need a new control and damper. Office is to reschedule appointment ; ordrng 1 W11203924 (Control) and 1 W11380595 (Diffuser)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44111
Angel
Job Details: 11/17/2022
Replaced valve tested u it but was still sparking too much so I tried adjusting the igniter closer to the burner and now it sparks one time and ignites. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Garfield Heights, OH 44125
Manny
Job Details: 11/17/2022
"Cc unit not working, verified, ran diagnostics and found codes f7e0 for loss of power, f1e1 for control fault and f2e4 for ui software issues, ran diagnostics cycle and unit started filling, agitation is really loud, when switching from agitation to spin unit start making a grinding noise like if the gearcase is seized up, unit needs gearcase, control, harness, console, cap, cam, hub, and motor, customer doesnt want the estimate, stated we told him that he might get a few months on the unit when we were here last and stated hell be purchasing a new unit."
We serviced a
KITCHENAID WALL OVEN
Model KEBC101KSS06
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/17/2022
CC that the unit stopped heating after a self clean. Confirmed. Found the thermal fuse open. Replaced the fuse. The cooling fan is running. Heated oven. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Cleveland, OH 44125
Manny
Job Details: 11/17/2022
"Cc unit not washing, only the rinse light flashing and when power up start rinsing, verified and unit stuck in a rinse cycle, cleared cycle and ran diagnostics no codes found, ran diagnostics cycle and calibration, all good, customer stated that they were washing sheets and they clumped up in the middle, and unit started banging, let them know that the clothes need to be distributed evenly in the tub to avoid and off balance load and told them that a full load should be no more that 6 to 7 large towels, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Independence, OH 44131
David R
Job Details: 11/17/2022
"Cc unit is leaking from water filter house. Verified, slow drip and when getting water or ice calling for water, more water will drip. Took filter head off and put back on, still dripping. Ordering filter head. ; ordrng 1 W11482384 (Filter housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Westlake, OH 44145
Angel
Job Details: 11/17/2022
"Cc that ice is coming out wet and clumping up causing it not to dispense the ice. Verified and found that the ice makers thermistor was just dangling and the ice mold was cracked as well causing the water to fall into the bin when ice maker calls for water. Unit will need ice maker ordering part. ; ordrng 1 W10873791 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Painesville, OH 44077
Dan H
Job Details: 11/17/2022
"Customer complaint of grinding noise, ran test cycle, ran manual test cycle, activated drain pump, ran agitate and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Parma, OH 44134
Manny
Job Details: 11/17/2022
Replaced door and steam gasket. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44108
Corina B
Job Details: 11/17/2022
"CC that the unit needs to be calibrated. Ran a calibration. Water shut offs are leaking. Ran a calibration. Started a drain and spin, not spinning."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Lakewood, OH 44107
Marie V
Job Details: 11/17/2022
Cc unit not coming on. Confirmed. Found main plug not plugged in inside u it. Corrected. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Elyria, OH 44035
Gabriel P
Job Details: 11/17/2022
"Replace all parts,opt test ok ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Parma, OH 44134
David R
Job Details: 11/17/2022
"Cc unit will not wash. Water goes into unit, drain is good, but wash pump motor is just humming. All connections are good. Ordering wash motor and main control in case shorted.**setting as 2 count because customer said installer had a hard time even putting unit in, and by looks of it, will take a while to get out and put back in. ; ordrng 1 W11416362 (Wash pump motor) and 1 W11410464 (Sensor) and 1 W11629911 (Control)"
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHD2250TS8
Near Thompson, OH 44086
Jason N
Job Details: 11/17/2022
"Cc unit not coolingCustomer stated the unit never cooled after last repair. Checked for leaks using uv light. No leaks found on any connections. Checked pressure with gauges, compressor buzzing loudly, low side reading 15 psi, high side reading 5 psi. Compressor is not pumping. Unit will need compressor. ; ordrng 1 241706201 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Westlake, OH 44145
Marie V
Job Details: 11/17/2022
"Took POP. Cc of a squeaky noise. Confirmed, took unit apart found it needed rollers and pulley. Replaced from T/S. Tested unit, no noises. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/17/2022
Unit getting proper voltage and control as well need control and fuse ; ordrng 1 W11528352 (Control) and 2 WP3196548 (Fuse)s
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44053
Angel
Job Details: 11/17/2022
Cc that unit when it starts to agitate it will shut off. Ran so e test and looked underneath and everything was fine unit will need main control boar replaced. Used control board from truck stock ran a calibration and auto test on unit and passed Opt test ok.; used 1 W11170317XXX (**CORE* XXNO ORDERCNTRL-ELEC) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 11/17/2022
"Cc that panel is off on one side. Confirmed. Explain cust that theres a plastic piece that is broken, is cosmetic, cant order it because is not covers corrected door. And showed him that when you open door it moves he said yes its been like that for a while. Corrected panel. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DSS0
Near Westlake, OH 44145
Marie V
Job Details: 11/17/2022
"Cc WAS RUNNING, HEARD A POP, LOST ALL POWER AND I COULD SMELL ELECTRICAL BURNING. took panel off and found control and harness burned. Unit will need new harness and control. Cust will call back if they want to continue. ; ordrng 1 W10911101 (Harness) and 1 W10866116 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18ZKXZN00
Near Olmsted Falls, OH 44138
David R
Job Details: 11/17/2022
"Replaced switch, checked overall operation of unit. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
David R
Job Details: 11/17/2022
"Cc unit not advancing cycles. Found hub and washplate stripped, will not seat down all the way. Sprayed wd 40 to help loosen washplate just in case or will have to break off. Ordering hub and washplate. ; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate)"
We serviced a
GE DISHWASHER
Model GDT6655MN2ES
Near Elyria, OH 44035
David R
Job Details: 11/16/2022
"Cc unit will run 2-5 mins then shut off. Ran unit on Normal Mode for 15/20 mins. Did not shut off. Drained. Ran unit on Heavy mode for 15/20 mins, did not shut off. Opened up unit mid cycle and paused it, restarted back up. Unit running properly. As of today, cannot duplicate problem. Unit is working properly as of today."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Rock Creek, OH 44084
Joe O
Job Details: 11/16/2022
"Cc: not cooling properly, noiseFound temps in ff at 39 degrees, freezer at 12 degrees. Found ice build up around evap fan. Found gaskets are sealing properly. Customer stated the door may have gotten left open partially. Advised customer to allow unit to thaw. Customer going to shut unit off to thaw. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Madison, OH 44057
Dan H
Job Details: 11/16/2022
"Customer complaint that unit is making grinding noise, confirmed, found motor mount broken, unit needs new motor, customer will contact office to reschedule ; ordrng 1 W11549461 (Motor)"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Painesville, OH 44077
Dan H
Job Details: 11/16/2022
"Customer complaint that unit is not dispensing fabric softener, confirmed, valves open, no water going through fabric softener dispenser, unit needs new dispenser ; ordrng 1 W11524103 (Dispenser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Gates Mills, OH 44040
Jason N
Job Details: 11/16/2022
"Cc items in ff section are freezing Customer showed pop. Ran diagnostics, thermistor tests, reported back 41 in ff section, 0 in freezer. Checked damper operation, damper test good. Adjusted deli drawer control down to warmest setting. Calibrated temperatures in both section +4 degrees. Advised customer to avoid placing product near vent opening in rear of unit for proper airflow. Advised customer allow 48 hrs for unit to regulate new settings, then monitor product."