We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Cleveland, OH 44108
Jason N
Job Details: 07/20/2023
"Installed bearing kit. Ran auto test cycle and manual spin cycle. All functions passed, no abnormal noises. Op test good."
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Brecksville, OH 44141
David R
Job Details: 07/20/2023
"Cc grinding, backing noise. Bearings broke in tub, inner tub not connected to outter tub. Called techline. Would need Rear/Front outer tub, inner tub. Inner basket is discontinued."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS8
Near Cleveland Heights, OH 44106
Jason N
Job Details: 07/20/2023
"Cc unit freezer is working but not cold in ff section, also no light in ff sectionFound unit is cooling but no airflow to ff section, evaporator fan is not running. Checked power to fan motor, good at 118v. Unit need evaporator fan motor. Light bulb in ff section is burnt out, will also need replaced. ; ordrng 1 5304521244 (Motor), used 1 8009 (APPLIANCE BULB) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details: 07/20/2023
"Cc unit not operating properly, confirmed cc unit would not spin up in diagnostics auto test. Leaned unit back and found cap leaking oil. Changed cap from truck stock, opt test good.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/20/2023
"Cc that the unit is making a noise when they set fast ice. They took video. Noise sounds like is coming from a fan, tested fans but cant duplicate issue. Will order both. ; ordrng 1 W10846539 (Ice fan) and 1 W11578030 (Fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Fairview Park, OH 44126
Manny
Job Details: 07/20/2023
"Cc unit smells, verified and found calcium buildup on dispensers, dispensers smells like mold, can detect any smell other than the dispenser, advise customer to run a clean cycle with white vinegar, as white vinegar is really good at getting rid of calcium buildup and any mold smell. Unit working properly and no codes found."
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 07/20/2023
"Cc: Lf errorFound error codes f0e3(overload) f7e8(stator over temp) f8e1(long fill). Ran auto test, all tests pass. All valves working. Needs control; ordrng 1 W11611438 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mantua, OH 44255
Brian M
Job Details: 07/20/2023
Cc unit leaking Customer showed leak and it was super sudsy Found customer using cascade with a water softener system Advised to switch up soap and see how it performs Could not get unit to leak
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/20/2023
Cc of noise Found noise to be diffuser motor Customer stated he can install return visit may not be needed ; ordrng 1 WPW10594329 (control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHN2750D0
Near Madison, OH 44057
Dan H
Job Details: 07/20/2023
"Customer complaint that unit was not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at-1 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model DE4000
Near Westlake, OH 44145
Marie V
Job Details: 07/20/2023
"Cc that the unit is not spinning. Confirmed, found belt broke off. Will need belt and pulley.; ordrng 1 WPY312959 (Belt) and 1 WP6-3037050 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model Mvw5430mw0
Near Avon Lake, OH 44012
Angel
Job Details: 07/20/2023
"Cc will not spin, confirmed cc pulled diagnostics found error code f8e1 long fill. Found one of the water valves to be off, turned on valve and tested unit. Opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HES
Near Avon, OH 44011
Angel
Job Details: 07/20/2023
"Cc no cooling in unit, confirmed cc. Unit was unplugged, plugged in unit waited 15 min Removed freezer panel to check evap for frost pattern. Frost pattern present, explained to customer that they should monitor unit as it could be a defrost issue. Left part estimate in the event that it is a defrost issue.; ordrng 1 WP67003426 (Thermostat) and 1 WPW10503278 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Westlake, OH 44145
Angel
Job Details: 07/20/2023
"Cc making odd noise, could not confirm. Unit operating as intended."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westlake, OH 44145
Marie V
Job Details: 07/20/2023
"Cc that control panel is not working. Found error code 2-2 no response from Ui. Replaced ui , did not worked, still showing 2-2. Unplugged the panel that connected to the control panel. It stared working unit will need front panel. ; schdld next appmnt for 7/26 WED PM"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mantua, OH 44255
Brian M
Job Details: 07/20/2023
"Cc unit beeping Found water in drip pan Ran test cycle found motor to be knocking Needs sump assembly ; ordrng 1 W11416362 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Mentor, OH 44060
Dan H
Job Details: 07/20/2023
"Customer complaint that unit is not filling with water, started normal wash cycle, water barely entering unit, found supply valves almost closed, open completely, good flow into tub now, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Thompson, OH 44086
Dan H
Job Details: 07/20/2023
"Installed new sump assembly, op test good"
We serviced a
KENMORE WASHER
Model 110.248723
Near North Olmsted, OH 44070
Angel
Job Details: 07/20/2023
"Cc unit not spinning, confirmed cc found gear case bound up. Was able to free gear case, did inform customer that it would likely happen again. Found lid switch to be inoperable, allowing unit to operate when it shouldnt. Informed customer of switch, gave estimate on gear case and switch. Customer chose not to continue repairs at this time.; ordrng 1 3360629 (Gearcase) and 1 W10814296 (Seal) and 1 WP389140 (Drive block) and 1 WP3949238 (Lid switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon, OH 44011
Marie V
Job Details: 07/20/2023
"Cc that unit is beeping. Confirmed, found unit has been leaking, float switch was tripped, cleaned out and found that door seal needs to be replaced. Advice cust not to use until repair is done. ; ordrng 1 W11483553 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW06
Near Ravenna, OH 44266
Brian M
Job Details: 07/20/2023
Cc unit not cooling properly Found condenser fan housing smashed and causing blade to hit frame possibly from delivery Was able to bend back into place and fan is now running
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/20/2023
"Cc unit wire arm broke off, ice maker keeps making iceFound bail arm popped out of switch receiver on back of ice maker. Reinserted bail arm. Ran manual harvest test cycle. Ice maker indexed properly, filled mold with water and shut off for freeze. Op test good."
We serviced a
GE REFRIGERATOR
Model GTS17DTNERWW
Near Orwell, OH 44076
Dan H
Job Details: 07/20/2023
"Customer complaint of loud noise, confirmed, fresh food section temperature at 40 degrees, freezer section temperature at-3 degrees, found frost build up into evaporator fan, cleared, Doors are sealing, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Lorain, OH 44052
Marie V
Job Details: 07/20/2023
"Cc that unit is not drying. Confirmed, found l2 not having enough voltage. Cust reset breaker. Stared working again. Unit is heating up.Op test ok"
We serviced a
GE REFRIGERATOR
Model GFE29HSDISS
Near Strongsville, OH 44136
Angel
Job Details: 07/20/2023
"Cc that temps on freezer are not freezing completely and that her husband tried to check the issue and found on back that the condenser fan was not running. Confirmed cc, found condenser fan not running will need fan replaced. Husband will attempt to install part when it arrives, customer will call office to cancel follow up if successful.; ordrng 1 WR60X10358 (Condenser fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Kent, OH 44240
Brian M
Job Details: 07/20/2023
Cc unit stopped mid cycle Found error for overload Ran test cycle no friction with tub or motor at this time Reset and ran calibration Advised to watch
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/20/2023
"Installed gearcase. Ran auto test cycle. Op test no good. Clutch is not shifting into spin mode. Customer stated they continued to use the unit after the diagnosis visit unit it stopped working completely a few days ago. Checked power to magnetic clutch, good at 120.7v. Unit will need clutch replaced. ; ordrng 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Aurora, OH 44202
Jason N
Job Details: 07/20/2023
Installed rail stops. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Amherst, OH 44001
Marie V
Job Details: 07/20/2023
"Cc that unit is not cooling. Confirmed, found drain tube clogged causing a clogged at the air duct for fresh food section. Cleared out l tested it. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Strongsville, OH 44136
David R
Job Details: 07/20/2023
"New UI has a dent, will order a new one or can replace with previous one. Replaced control and Ui, light still on. Noticed door push in rod is missing. Since that is not there, cannot turn lights on/off. Affecting bake as well. ; ordrng 1 W11370463 (Rod) and 1 W11029431 (Ui) and 1 WP9757262 (Switch) and 1 W10814133 (Bezel)"
We serviced a
KITCHENAID REFRIGERATOR
Model Krmf706ess04
Near Aurora, OH 44202
Jason N
Job Details: 07/20/2023
"Cc unit not cooling, sometimes lights and dispense for water and ice doesnt workFound unit not cooling at this time, no dispense functions, lights are on. Found no functionality from pantry UI. Pulled pantry UI to check for moisture. Some water sitting in the bottom of the door cavity. Unplugged board and power cycled unit. Unit started cooling, dispense functions returned. Quoted customer pantry board replacement, also discussed possibly leaving board unplugged to prevent further functional issues. Customer opted to leave board unplugged."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Independence, OH 44131
Angel
Job Details: 07/20/2023
Cc that there getting water inside the ff section and freezing up on the bottom of the freezer. Found drain tube clogged up with ice also made sure the drain tube on back was clear as well which it wasnt steamed out all ice opt test good.
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Independence, OH 44131
Angel
Job Details: 07/20/2023
"Cc temp switch broke. Confirmed cc, switch was broken replaced it with new one opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM02
Near Elyria, OH 44035
Marie V
Job Details: 07/20/2023
"Cc that he replaced filter because theres no good pressure and it stops. Confirmed, removed filter and tested, pass, installed filter back in. Corrected issue. Op test ok advise cust to order this filter EDR1RXD1."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Ashtabula, OH 44004
Dan H
Job Details: 07/20/2023
"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11025157 (Sump)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Fairview Park, OH 44126
Manny
Job Details: 07/20/2023
"Cc unit not working, verified and no coming on, removed console and noticed the connector is corroded, and control, led blinking fast, unit needs control and console ; ordrng 1 W11112656 (console) and 1 W11400681 (Control)"
We serviced a
MAYTAG FREEZER CHEST
Model MZF34X20DW00
Near Olmsted Township, OH 44138
Manny
Job Details: 07/20/2023
"Cc noise coming from compressor, verified and compressor is good, found a piece of ice bouncing on the fan impellers, removed and good no noise, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cleveland, OH 44109
Manny
Job Details: 07/20/2023
"Temperatures are good, 4F in fz and 40F in ff, Found no water in icemaker and frozen fill tube, ran step 19 for icemaker heaters and fill tube heater no working, replaced heater and fill tube with pre id, ran harvest and fill, advise to allow 24 hours test opt test ok."
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Cleveland, OH 44109
Manny
Job Details: 07/20/2023
"Cc unit not cooling properly, verified and warm in ff, ran diagnostics evap fan spins really slow and not pushing any air into the Ff, unit needs Evap fan.; ordrng 1 WPW10464673 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WALL OVEN
Model PT7550SF8SS
Near University Heights, OH 44118
Manny
Job Details: 07/20/2023
"Found codes F20, for relay, F7F for UI glass panel, f66, for loss of communication between UI and control, unit needs UI, lower board and upper board, customer will not proceed with the repair; ordrng 1 WB56X25765 (control panel asm (s) and 1 WB27X25552 (board machine contro) and 1 WB27X26042 (board machine contro), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model ARG7302WW
Near Lakewood, OH 44107
Manny
Job Details: 07/20/2023
"Cc oven wont preheat, verified and igniter burned out, replaced with TS#12400035, ran bake test, good heat, opt test ok!; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W4TXNWFWQ00
Near Ashtabula, OH 44004
Dan H
Job Details: 07/20/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 8 degrees, compressor is running, good frost pattern on evaporator, evaporator fan is not running, evaporator fan is receiving 120vac , unit need new evaporator fan motor; ordrng 1 WPW10189703 (Fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Solon, OH 44139
Corina B
Job Details: 07/20/2023
"CC that the unit is not heating. Confirmed. Checked vent outside, clear. Checked power at the terminal, good. Found a wire on the heater burnt. Repaired wire. Had to move washer to reconnect the vent. Opt test. Ok."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bedford Heights, OH 44146
Corina B
Job Details: 07/20/2023
CC that there is a squeak noise. Confirmed. Can heat the vent not being attached. Adjusted the screws in the back. The vent was not hooked up because of it being a rigid vent. Was to long for the installers to install the vent. Advised Cust to have the installers to come back out to install the vent correctly. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Corina B
Job Details: 07/20/2023
CC that the drain hose is leaking. Confirmed. Will need a new drain hose. ; schdld next appmnt for 7/25 TUE 9-12
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Cleveland, OH 44105
Corina B
Job Details: 07/20/2023
CC that there is CO. Checked the igniter 2.96 amps. Getting weak. Replaced the igniter from t/s. Tested. Opt test ok; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENMAID DISHWASHER
Model KDTE234GPS0
Near Columbia Station, OH 44028
Marie V
Job Details: 07/20/2023
"Cc that unit is leaking few drops at the beginning of cycle, tested unit, found bottom spray arm off. Corrected. Tested unit, no leaks. Also put pad on floor to have cust monitor."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRB01
Near Lakewood, OH 44107
Manny
Job Details: 07/20/2023
"Cc unit leaking thinks is the ice maker, verified and found ice underneath freezer drawer and a fry in the drain, removed fry and started draining, customer asked if I could replace her bulb, replaced bulb with TS#8009, opt test ok; used 1 8009 (APPLIANCE BULB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Corina B
Job Details: 07/20/2023
"CC that the unit is not making ice. Confirmed. Ice maker is not cycling. Will need a new ice maker. Office will follow up.; ordrng 1 W11284458 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGB660EEJ4ES
Near Madison, OH 44057
Dan H
Job Details: 07/20/2023
"Customer complaint that burners will not stop arcing, confirmed, unit needs new igniter switches ; ordrng 1 WB18X31213 (Igniter switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Grafton, OH 44044
David R
Job Details: 07/20/2023
"Cc unit FF not cooling. Found ice/frost build up on front of evap cover, no voltage being sent to heater from control. Found stuck door switch in FZ, no light. Ordering control, harness, heater, switch and bulb. ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Harness) and 1 WP12729123 (Heater) and 1 W11396033 (Switch) and 1 W11338583 (Bulb)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Grafton, OH 44044
David R
Job Details: 07/20/2023
"Replaced main control, damper, evap fan with harness and sensors. Good. Went through diagnostics, good. Op Test Ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Marie V
Job Details: 07/20/2023
Cc that unit is taking 2 times to dry the clothes and the vent in the home was replaced. Verify outside. Took video and showed cust. Theres 2 vents in the side of the home and both are clogged up. Will need maintenance to clean it out. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Gates Mills, OH 44040
Joe O
Job Details: 07/20/2023
"Cc: not drying, drum not spinning intermittentlyFound blower belt and pulley came off. Found idler pulley and belt worn. Needs idler pulley and belt; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2274VEB00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/20/2023
Cc: leakingFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/20/2023
Installed timer. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model CYE22UELBDS
Near Chardon, OH 44024
Jason N
Job Details: 07/20/2023
"Cc unit not cooling properly Customer stated unit temperatures fluctuate, and condensation is forming in the ff section. Temperature gauge in ff section reading 41 degrees, freezer is reading 8 degrees. Ff evaporator fan is working, good airflow. Ran diagnostics, found fault code 105 for condensation fan cannot reach target speed. Pulled rear cover, condenser fan is running but compressor and condenser coils are very hot. Ordering condenser fan motor assembly based on system performance and fault code.; ordrng 1 WR60X23363 (Fan gasket asm)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Joe O
Job Details: 07/20/2023
Cc: not making iceFound no water or ice in mold. Ice maker error e5(ice maker thermistor bad). Ran manual ice maker fill is functioning. No frozen fill tube. Found ice box fan is functioning. Ice maker is cycling. Called whirlpool tech line spoke with Chris. He stated to replace ice maker and ui.Parts show out of stock. Office to reschedule; ordrng 1 W11636543 (Ui) and 1 W11658802 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/20/2023
Installed drain pump and control. Ran auto test. Op test ok
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Euclid, OH 44123
Joe O
Job Details: 07/20/2023
Cc: rattlingFound loud rattling/scraping noise. Found screw in bearing housing. Removed noise went away. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Euclid, OH 44123
Joe O
Job Details: 07/20/2023
"Cc: error codeFound error code f2e1(stuck key) f8e1(long fill). Ran auto test. All functions passed. Ran normal cycle, unit started agitating before filling. Pressure hose is clear. Needs controlCustomer does not want to repair at this time; ordrng 1 W11124710 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Euclid, OH 44132
Joe O
Job Details: 07/20/2023
"Cc: ice build up on freezer floorFound duck bill plugged up with food and debris. Needs drain tube; ordrng 1 W11190084 (tube-drain), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
CALORIC RANGE
Model n/a
Near Eastlake, OH 44095
Joe O
Job Details: 07/20/2023
Cc: not heatingCould not find model number anywhere on unit. Unit is receiving proper power. Ran test bake. Igniter is not lighting. No tech sheet for wiring diagram. Advised we cannot get a tech sheet to properly diagnose. Cannot service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2023
"Cc of door squeak Verified found hinges to squeak added grease to hinge area and unit stopped squeaking at this time. Took pics of area where grease was applied Customer is not satisfied with this solution but there is no functional failure or broken parts, to be replaced."
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Wickliffe, OH 44092
Corina B
Job Details: 07/19/2023
CC that there is a rattling. Confirmed. Tightened the screws. Ran for 45 minutes no noise. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Angel
Job Details: 07/19/2023
"Cc that unit is not spinning out it will do everything but spin. Ran test cycle and when it goes into the spin it will pause and not do anything, looked underneath unit and found actuator full of moisture around it the basement takes in water and builds a lot of moisture. Replaced shifter tested unit and it started spinning as should also ran a drain and spin with towels to make sure and spun them out as should opt test good. Recommended customer to get a humidifier to help with moisture in basement.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS01
Near Shaker Heights, OH 44122
Bill
Job Details: 07/19/2023
"Cc unit getting warm, confirmed cc. Found unit not operating tested compressor using test start device. Compressor tested good, started to check thermostat and unit came on. Checked frost pattern frost pattern good. Ordered thermostat.; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFE01
Near Cleveland, OH 44111
Marie V
Job Details: 07/19/2023
"Cc that unit is freezing food in fresh food section. Took temps 36* and 5* in freezer. Took evaporator cover off and found no frost, just a little. Then unit stared defrost cycle. Unit has a leak and is trying to keep up freezer at 0*, because is not possible keeps running causing food to freeze in fresh food section. Cust will buy new.; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WPW10143759 (DRIER) from stock"
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport Harbor, OH 44077
Dan H
Job Details: 07/19/2023
"Customer complaint that unit shuts off after a few minutes and showed h20 error code, confirmed, found pressure sensor clogged, cleared, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Angel
Job Details: 07/19/2023
"Cc that unit is making a grinding noise when starting. Confirmed cc, loud sound coming from cam looked underneath and gear case is leaking a little also drive motor pulley and cam are stripped unit will need gear case, cam, belt, drive motor and actuator gave customer estimate decided to look for a new unit; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Drive motor) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDB750YW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 07/19/2023
Replaced the coils. Tested. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Geneva, OH 44041
Joe O
Job Details: 07/19/2023
Cc: shuts off on its ownFound no stored error codes. Ran auto test. Found ui has damage near power button. Found ui shutting down when making selections. Needs uiUi replaced; ordrng 1 W10911042 (panel-cntl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Hiram, OH 44234
Brian M
Job Details: 07/19/2023
"At this time temps are normal Can not determine cause Possibly diffuser, control or thermostat ; ordrng 1 W11380595 (Diffuser) and 1 W11546690 (Control) and 1 WPW10384183 (thermistor)"
We serviced a
GE REFRIGERATOR
Model Pfe28rshess
Near Westlake, OH 44145
Angel
Job Details: 07/19/2023
Cc that ff section stopped cooling and making loud noise. Verified and found fan icing up this unit has a service bulletin for fan Icing up because of moisture and has a kit which brings tower fan and module to update unit gave customer estimate ordering parts.; ordrng 1 WR55X10025 (Thermistor) and 1 WR49X32042 (Fan kit) and 1 WR98R4546322 (Update module)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Columbia Station, OH 44028
David R
Job Details: 07/19/2023
Replaced front glass. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Painesville, OH 44077
Dan H
Job Details: 07/19/2023
"Customer complaint that unit is not drying dishes, ran diagnostics test cycle, found f7e1(no heat) error code, heater is working, unit needs new control ; ordrng 1 W11087226 (Cntrl)"
We serviced a
GE MICROWAVE
Model JVM6175YK5FS
Near Mentor, OH 44060
Jason N
Job Details: 07/19/2023
"Cc unit not heating Customer stated unit was working for several days after last service visit but has since stopped heating again. Confirmed, no heat/power from unit when running a heat cycle. Due to the intermittent nature of this problem will order door latch board(micro switches included). ; ordrng 1 WB10X35573 (Body latch asm)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Eastlake, OH 44095
Jason N
Job Details: 07/19/2023
"Cc unit not drying/long dry timesCustomer stated unit takes several cycles to dry clothes and recently the vent popped off the back of the unit. Ran dryer op test, timed dry setting on high temperature, without vent tube. Unit heating properly and good airflow from unit. Reattached vent tube to unit with clamp. Reran dryer test and checked airflow at vent outlet. Found vent outlet flap stuck in the closed position due to hard packed lint buildup. Cleared lint from outlet flap. Flap is now free moving and airflow checks good. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/19/2023
"Cc unit not drainingRan diagnostics, found codes f9e1 for long drain and f8e6 for water hazard. Drain pump only buzzing when activated manually. Pulled drain pump and removed metal debris, no damage to drain pump. Ran test cycle, all functions passed, unit drained out properly. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW
Near South Euclid, OH 44118
Jason N
Job Details: 07/19/2023
"Cc unit will intermittently make a knocking sound during spinRan spin and drain cycle. No abnormal noise heard. Ran spin and drain test using wet clothing load. Again, no abnormal noise heard. Could not duplicate noise complaint at this time. Advised customer to ensure load is balanced properly during spin cycle. Unit is working as designed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Joe O
Job Details: 07/19/2023
"Cc: leaking, not drainingCanceled cycle. Unit drained. Ran test cycle. Found unit leaking from lower right corner. Found tub seal and lower door seal warped, inner door panel also warped. Needs tub seal, inner door panel and door seal; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket) and 1 5304496934 (liner)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Garrettsville, OH 44231
Brian M
Job Details: 07/19/2023
Cc unit not functioning Also bulb will not shut off Installed interlocks no good Found oil all over the inside on panel Needs panel rebuilt oil on every thing ; ordrng 1 W11040881 (panl-cntrl) and 1 W11192682 (cntrl-elec) and 1 W11467778 (Control) and 2 8206232A (lamp 40 watt)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Atwater, OH 44201
Brian M
Job Details: 07/19/2023
Installed ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Richmond Heights, OH 44143
Joe O
Job Details: 07/19/2023
"Cc: water not clear, freezing in ff sectionCustomer stated water has partials in water. Found items in front of vent. Advised on loading. Tested water. Filter popping out. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/19/2023
Cc unit door seal tornReplaced LH ff section door seal using customer supplied pre Id part. Ensured good seal to cabinet. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Westlake, OH 44145
Angel
Job Details: 07/19/2023
"Cc that yogurt and other products in ff section were freezing she raised temps and she stated it helped. So since she has those issues I replaced damper assembly and explained to her to try to keep tall stuff from top shelf to help with airflow because if airflow is bad the cold will drop through back of unit and freeze everything, also explained to her that the crisper drawers stated by whirlpool need to be inline one on top of the other which helps with airflow as well she was not happy about that but its just a recommendation I gave her from whirlpool also to try not to over pack unit and not to block the thermistor which theres a label right underneath the thermistor stating it and let her know theres nothing wrong with raising or lower temperature to preference thats why they have the settings."
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KSB00
Near Aurora, OH 44202
Corina B
Job Details: 07/19/2023
Replaced the control. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Walton Hills, OH 44146
Bill
Job Details: 07/19/2023
"Cc led lights out, confirmed cc. Changed led that was dark with new led mod. All lights came on. Opt test good."
We serviced a
AMANA RANGE
Model agr6603sfw7
Near Streetsboro, OH 44241
Brian M
Job Details: 07/19/2023
Cc unit not igniting Found igniter hitting Pan Advised on pan placement in drawer Ran test bake up to 400OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW6000XG0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 07/19/2023
"Cc: door locks, unit will not start, water in bellowFound error codes f6e1(communication error ccu-mcu). Ran auto test. Found door locked, unit not draining. Canceled, found door will not unlock. Got f6e2(communication error ui-ccu) when unit tying to unlock. Door lock Indicator flashing. Needs lockAdvised customer unit could also need controlCustomer does not want to repair at this time; ordrng 1 WPW10306374 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1831QE1
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/19/2023
"CC that there is water leaking into the ff section. Confirmed. Removed the drain in the ff section clear. Dumped water in the drain hole, water coming out in the ff section. Drain tube is blocked. Unit is non repairable"
We serviced a
GE RANGE
Model JB860SJ2SS
Near Broadview Heights, OH 44147
Bill
Job Details: 07/19/2023
"Cc burner not coming on fully, confirmed cc last visit. Changed switch tested found that the burner is the problem, Ordered burner, scheduled follow for 7/27.; ordrng 1 WB30T10130 (Burner)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near North Olmsted, OH 44070
Angel
Job Details: 07/19/2023
"Cc that lights were flickering but stopped. Verified and lights were fine tested switches and everything was normal, since I had the modules I replaced the freezer one and asked customer to monitor and if issue continues and its the same led on the ceiling of the ff section side it will need to be ordered because those three modules come together as a set as of now unit working as should."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Newburgh Heights, OH 44105
Corina B
Job Details: 07/19/2023
"CC that the oven does not turn on. Confirmed. Checked the amp drawl .03 amps. Replaced the igniter from t/s. Tested. Opt test ok.; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44134
Bill
Job Details: 07/19/2023
"Changed Ui and control, opt test good"
We serviced a
FRIGIDAIRE RANGE
Model FGIF3036TFB
Near Euclid, OH 44117
Joe O
Job Details: 07/19/2023
Installed generator board. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Euclid, OH 44117
Joe O
Job Details: 07/19/2023
Installed strike. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Fairview Park, OH 44126
Angel
Job Details: 07/19/2023
Cc that unit will not work and only stays on auto. Verified and display is bad cant read nothing and wont let you choose different cycles. Ran a test cycle in diagnostics and worked water was coming in and pump was working will need to order ui to properly test unit on a regular cycle but as of now everything seems good from the test I did in diagnostics besides the ui ordering part. ; ordrng 1 W11414079 (Ui) and 1 W11413965 (Panel) and 1 W11627526 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44102
Corina B
Job Details: 07/19/2023
"Cust showed pop, sent pic. CC that the unit stopped mid cycle. F7e3 Basket Engaged During Wash. Ran a quick wash. Working as designed. Opt test ok. Advised Cust 6-8 towels equals a full load. 1-2 tablespoons of he detergent."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Seven Hills, OH 44131
Bill
Job Details: 07/19/2023
"Cc latch fell out, confirmed cc. Changed latch tested opt test good"