Near Strongsville, OH 44136
David R
Job Details:
03/08/2021
REFRIGERATOR KITCHENAID KRFC704FPS04
"Cc unit Icemaker is freezing clumps everyday. Followed service pointer. Found decompressed gasket on chute, tested Icemaker and water coming into it. Saw a couple of drips when water was called. Ordering chute, water line and Icemaker ; ordrng 1 W11448633 (Chute) and 1 W11115534 (Icemaker) and 1 W11391308 (Water line)"
Near Willoughby, OH 44094
Brian M
Job Details:
03/08/2021
DISHWASHER KITCHENAID KUDS30IXBT8
Cc unit leaking Found dispenser to be bowed out and water leaking from around soap dispenser Also found unit to be over suds Needs dispenser ; ordrng 1 W11032769 (dispenser)
Near Willoughby, OH 44094
Brian M
Job Details:
03/08/2021
DISHWASHER WHIRLPOOL WDT705PAKZ0
Cc unit not powering onFound UI dead Found no power coming in Cycle breaker still no power Hooked up power leads and unit powered on drained system Needs electrician to repair breaker
Near Berea, OH 44017
Marie V
Job Details:
03/08/2021
REFRIGERATOR GE GSH25GGCBBB
"Cc that the ice maker is not working and that is leaking from the freezer. Found supply water line for ice maker is frozen will need new water valve because is not shutting all the way causing it to freeze the line and not get water to ice maker and found drain plug not all the way in causing it not to drain the water and come out to the front, adjusted the drain tube . Advice cust to monitor"
Near Cleveland, OH 44108
Dan H
Job Details:
03/08/2021
REFRIGERATOR MAYTAG MSC21C6MFZ00
"Customer complaint that unit is not making ice, found several wires broken in door, unit needs new door; ordrng 1 LW10839911 (Frz door)"
Near South Euclid, OH 44118
Jason N
Job Details:
03/08/2021
RANGE MAYTAG MGT8775XW00
"Installed burner valve, center burner head and oven bulbs. Tested burners operation. All burners tested good, good flame. Oven lights work. Op test good."
Near Brook Park, OH 44142
Marie V
Job Details:
03/08/2021
DISHWASHER MAYTAG MDB4949SKZ0
"Cc that the unit stopped draining and had an error code. Turned drain pump on, drained all water out. Ran diag found no error codes. Removed unit and found drain hose kinked. Corrected issue started unit 4 times and drained the water out. op test ok"
Near Seven Hills, OH 44131
David R
Job Details:
03/08/2021
REFRIGERATOR KITCHENAID KRFF707ESS01
"Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps"
Near Lorain, OH 44053
Gabriel P
Job Details:
03/08/2021
COOK TOP KITCHENAID KGCT365BWH1
When arrive ask customer if he has parts he said no he did not receive it he thought we had it ...explain him that all parts arrive to customer home re ordering and rescheduling ; ordrng 1 WP4454392 (Spark module) and 4 WP3185830 (Switches)s and 2 Wp3185830 (Screw)s
Near Strongsville, OH 44136
David R
Job Details:
03/08/2021
WALL OVEN COMBO WHIRLPOOL WOC54EC0HS01
"Replaced all parts. Had to replaced fuse from t/s. Had cracked when I was taking it out. Tested all fans in test diagnostics. All fans sound normal. Op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Pepper Pike, OH 44124
Brian M
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRB322DMBB
Cc of no cool Found uv dye coming from condenser Line all the way up the inside of cavity Verified with whirlpool live expert, Non repairable
Near Elyria, OH 44035
Gabriel P
Job Details:
03/08/2021
RANGE WHIRLPOOL WEG750H0HZ0
Cc console display was not locking properly. Replaced console and main control board. Opt test ok. AT
Near Cleveland, OH 44119
Dan H
Job Details:
03/08/2021
DRYER AMANA NED4655EW1
"Installed new motor, op test good"
Near Cleveland, OH 44103
Dan H
Job Details:
03/08/2021
DRYER WHIRLPOOL CED7006GW0
"Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Lyndhurst, OH 44124
Jason N
Job Details:
03/08/2021
REFRIGERATOR KITCHENAID KSSS42QMW01
"Recovered refrigerant, installed compressor, uv drier and evap pan heater. Pulled vacuum on system to 28 in/hg for 15 min, held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Unit starting to cool, low side pressure right at 7 in/hg, which is normal for this unit. Advised customer to allow 24-48 hrs for unit to return to desired temps."
Near Solon, OH 44139
Brian M
Job Details:
03/08/2021
DISHWASHER KITCHENAID KDTE234GPS0
Cc unit not draining Replaced drain pump OP Test No good Found sump just humming Replaced sump assembly OP Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details:
03/08/2021
DBL WALL OVEN JENN-AIR JJW2830WP00
Cc that blower motors are noisy. Replaced both blower motors on unit tested and working as designed. Opt test ok. AT
Near Cleveland, OH 44115
Dan H
Job Details:
03/08/2021
DRYER WHIRLPOOL CSP2941HQ0
"Customer complaint that upper dryer is not heating, confirmed, found coils not opening valves, installed new coils op test good ; used 1 279834 (COIL) from stock"
Near Seven Hills, OH 44131
Dan H
Job Details:
03/08/2021
WASHER MAYTAG MVWC565FW2
"Customer complaint of bleach marks on clothes, asked customer stated that they do not use bleach, ran diagnostics, no error codes found, started normal wash cycle, unit filled to normal water level and began washing, suggested customer run clean washer cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Near Cleveland, OH 44111
Gabriel P
Job Details:
03/08/2021
WASHER WHIRLPOOL WTW5000DW3
cc when he put a small load and a medium load it shakes explain customer how to load unit ran a thin sheet with towels it spin them it felt like gearcase shaft is loose or bent .confirm shaft has a play also it damage cam and hub ordering parts needed ; ordrng 1 W11454734 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10528947 (Hub)
Near Parma Heights, OH 44130
Dan H
Job Details:
03/08/2021
REFRIGERATOR KITCHENAID KSRC25FVMS00
"Customer complaint that unit is not making ice, confirmed, found ice maker optics faulty, unit needs ice maker optic boards, installed new optics boards, op test good ; used 1 W10757851 (Optics) from stock"
Near Parma, OH 44134
Dan H
Job Details:
03/08/2021
DRYER WHIRLPOOL WED8000BW0
"Customer complaint of squealing noise, confirmed, found idler pulley seized, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Solon, OH 44139
Brian M
Job Details:
03/08/2021
DRYER MAYTAG MED6630HC1
Installed dryer kit and rollers OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details:
03/08/2021
REFRIGERATOR KITCHENAID KRSC500ESS01
Installed control OP Test Ok Advised to give it 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Near Streetsboro, OH 44241
Brian M
Job Details:
03/08/2021
WASHER MAYTAG MVWB835DW0
Cc unit not making it all the way through cyclesFound error for motor drive over current and over load Ran through diagnostics test according to tech sheet could not determine issue Ran auto test and calibration Advised to watch
Near Avon Lake, OH 44012
Gabriel P
Job Details:
03/08/2021
DISHWASHER KITCHENAID KDTE204GPS0
"Replace both tracks,opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRS321SDHW05
Cc of refrigerator not cooling. Verified issue and temperature was normal freezer at 0 to 3 degrees and fresh food section from 33 to 36 degrees he said it was shutting off and explained to him that when it turns off like that is when it goes to defrost mode and it will do it 4 times a day to make sure it defrost the evap. Called whirlpool and spoke to Joe to notify issue and was told the same thing we explained the customer it is normal to turn its self off to go on defrost mode. Opt test ok.
Near Independence, OH 44131
Dan H
Job Details:
03/08/2021
DISHWASHER KITCHENAID KDTM404KPS0
"Installed new door gasket and vent seal, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11
Cc unit not dispensing ice Found bin to be clogged Removed ice clog OP Test Ok
Near Mayfield, OH 44143
Jason N
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL JFFCC72EFS00
"Removed container, container was broken in the process. Auger shaft adapter and ice container receiver were welded together, ice dispenser was being run repeatedly while iced up. Will need to order ice chute and shaft adapter due to damage. ; ordrng 1 W10793258 (Ice chute) and 1 W11228132 (Shaft coupler)"
Near Parma, OH 44134
Gabriel P
Job Details:
03/08/2021
DISHWASHER MAYTAG MDB9959SKZ0
Cc of unit not draining. Found impellers on drain pump broken off. Drain pump was replaced. Opt test ok. AT
Near Seven Hills, OH 44131
Corina B
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Replaced the light in the freezer. Optest ok.
Near Ashtabula, OH 44004
Jeff M
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ
Installed the new part op tested good.
Near Garfield Heights, OH 44125
Dan H
Job Details:
03/08/2021
DISHWASHER KITCHENAID KDFE104HPS0
"Installed new tracks and adjusters, op test good"
Near Jefferson, OH 44047
Jeff M
Job Details:
03/08/2021
DISHWASHER WHIRLPOOL WDF330PAHW2
I called Tech Line and told him this machine is not repairable the amount of mold buildup is astronomical I took a lot of pictures. I called trade care team wants to provide the authorization number, there going to contact the customer with the next steps"
Near Eastlake, OH 44095
Jeff M
Job Details:
03/08/2021
WASHER AMANA NTW4605EW0
Installed the new part op tested good.
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
03/08/2021
OTR MICROWAVE WHIRLPOOL WMH75021HZ2
"Replace control then ran a cup of water it did not heat ,show customer,check amp reading read 6.89 amps we know power going up to high side will need mag and diode ; ordrng 1 W10818686 (Magnetron) and 1 W11256462 (Diode)"
Near Cleveland, OH 44135
Marie V
Job Details:
03/08/2021
DRYER AMANA NED4655EW1
"Cc that the dryer is taking 2 or 3 load to dry clothes completely. Correct power going to unit. Turned on unit started heating. Check vent outside no air flow. Advice cuts to replace foil vent because is a fire hazard, replace it with flexible metal or rigid metal. Also left a note for maintenance in the apartment complex so they can clear out vent for them. Op test ok"
Near Mentor, OH 44060
Jeff M
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Installed the new part op tested good.
Near Parma, OH 44134
Corina B
Job Details:
03/08/2021
DISHWASHER WHIRLPOOL MDB9959SKZ0
Replaced the drain pump. Optest ok.
Near Wellington, OH 44090
David R
Job Details:
03/08/2021
DISHWASHER KITCHENAID KDTM404KPS0
Cc dented panel and leaking. Found leaking coming from wash motor. Looks like something is broke on motor causing leaking. Ordering motor. Replace motor and panel at same time. *** left bracket bolts in dispenser. Will need to level legs and unhook water line to get unit out ; ordrng 1 W11416362 (Wash motor)
Near Cleveland, OH 44144
Corina B
Job Details:
03/08/2021
WASHER WHIRLPOOL MVWC565FW2
"Cust showed pop, sent pic. CC that the unit stopped working in a mid of a cycle, uses 3 pods per load. Ran diag F0E2 OVER SUDS CONDITION DETECTED F0E5 OFF BALANCE LOAD DETECTED. Found the washer not level. Washer was overloaded. Started a rinse and spin with a reduced load. Leveled the washer. Advised cust to use 1-2 tablespoons of he detergent or 1 pod per load and 6-8 bath towels equals a full load. Optest ok."
Near Seven Hills, OH 44131
Corina B
Job Details:
03/08/2021
REFRIGERATOR KITCHENAID KSRV22FVSS00
"CC ice maker not working properly. Checked optic eye. Working correctly. Checked ice maker with jumper. Did not cycle. Will need new ice maker. ; ordrng 1 WPW10190961 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details:
03/08/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0
Installed the new part op tested good.
Near Westlake, OH 44145
David R
Job Details:
03/08/2021
DRYER MAYTAG MED6630HC1
"Replaced all parts. Tested. Good. Advise for proper load and cycle use. Let clothes follow through cycle and not to take out midway through, could possible see steam coming from clothes because cycle not complete. Make sure of option use to check temp and dryness level. Do not overload. Called techline. Documented, tested. Heated coming out back of dryer in range of temp. Tested with load. Good. Op test ok"
Near Solon, OH 44139
Jason N
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Recovered refrigerant, installed compressor and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 4.5oz of r134a. Unit starting to cool, low pressure steady at 2 psi. Advised customer to allow 24 hrs before restocking unit. Op test good."
Near Garrettsville, OH 44231
Brian M
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Cc water leaking Found fill tube to be positioned wrong and shooting water to far left Called whirlpool this requires a new door; ordrng 1 LW11202405 (dor-fip)
Near Solon, OH 44139
Brian M
Job Details:
03/08/2021
DISHWASHER KITCHENAID KDTM404KPS
Cc unit not working Found sump getting power but will not run Needs sump assembly ; ordrng 1 W11416362 (Sump assembly)
Near Parma, OH 44129
Corina B
Job Details:
03/08/2021
DRYER WHIRLPOOL WGD4950HW0
CC that there is a gas smell when not using it. Used soap bubbles on the gas line and on the regulator no bubbles. Working as designed. Optest ok.
Near Strongsville, OH 44149
David R
Job Details:
03/08/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Replaced parts. Tested. Good. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details:
03/08/2021
DISHWASHER GE GDF650SMJ0E
Unit would not turn on theres no power getting to the dishwasher I plug the dishwasher into a different outlet unit turned on the customer needs an electrician
Near Bedford, OH 44146
Corina B
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRT311FZDM00
CC ff not cooling. Freezer at 11* ff at 62*. Found freezer back wall frozen over. Steamed ice off found evaporator fan not spinning. Replaced fan from t/s. Plugged fridge in fan spin okay. ; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Solon, OH 44139
Dan H
Job Details:
03/08/2021
MICROWAVE KITCHENAID KMHS120ESS10
"Installed new control and bulb, op test good"
Near Chardon, OH 44024
Jeff M
Job Details:
03/08/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01
I relevel the unit. I adjusted the temperature setting I showed her how the adjustments work. Unit tested good
Near Solon, OH 44139
Brian M
Job Details:
03/08/2021
REFRIGERATOR KITCHENAID KRFC704FPS03
Installed gasket OP Test Ok
Near Lorain, OH 44055
Gabriel P
Job Details:
03/05/2021
WASHER MAYTAG MVWX655DW2
"Cc of washer not rinsing properly or finishing cycle. Verified issue and went to diagnostics found a F0E5 error code off balance load causing it to pause cycle and leaving the clothes soaked in water. Ran a rinse and spin with load and washer performed as designed. Called whirlpool techline and spoke to Leon and explained issue he said it is working as designed and that a off balance will make that issue happen.Recommended customer again to keep the clothes separate jeans with jeans, towels with towels, etc. and to arrange the clothes properly when loading the washer and not just tossing the clothes in the tub to keep a off balance from happening and if they do hear the washer that is going off balance to pause it rearrange the clothes and press start again to finish cycle. Opt test ok. AT"
Near Sheffield Lake, OH 44054
Marie V
Job Details:
03/05/2021
WASHER MAYTAG MHW5500FW1
"Cc that the unit h@s an error code of F9E1 long drain F1E3 water sister error. Check drain pump catch had debris and a bra pads. Cleared all out, ran auto test. Also check pressure hose no kinks or clogged. Op test ok"
Near Geneva, OH 44041
Jeff M
Job Details:
03/05/2021
REFRIGERATOR GE PFSS9PKYASS
The unit is running the compressor is on there is no heat transfer. The unit is room temp. Needs a new evap est only ; ordrng 1 WR85X10109 (Evap) and 1 Ship
Near Madison, OH 44057
Jeff M
Job Details:
03/05/2021
WASHER WHIRLPOOL WFW5620HW2
Installed the new part op tested good.
Near Mentor, OH 44060
Dan H
Job Details:
03/05/2021
ICE MAKER KITCHENAID KUID508ESS
"Customer complaint that unit stopped cooling, found nothing running and no lights on, unit powered on by itself and started making ice, checked for loose connections, none found, unable to duplicate the problem , unit is operating as designed"
Near Painesville, OH 44077
Dan H
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Customer complaint that unit stopped making ice, fresh food section temperature at 42 degrees, freezer section temperature at 8 degrees, ice maker diagnostics shows e2(motor lost position) error code, ran ice maker harvest test, ice maker did not harvest ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details:
03/05/2021
WASHER GE GTW330ASK2WW
Found gearcase leaking lots oil and other parts are wet with oil may trigger or damage other parts from oil leaking gave estimate customer will not repair ; ordrng 1 WH38X27335 (Gearcase) and 1 WH23X28418 (Drain pump) and 1 WH01X24697 (Belt) and 1 WH05X25036 (Shifter)
Near Cleveland Heights, OH 44121
Jason N
Job Details:
03/05/2021
REFRIGERATOR FRIGIDAIRE FFHT1614QW7
Installed control board. Defrosted freezer evaporator. Good airflow to ff section. Op test good.
Near Beachwood, OH 44122
Jason N
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS
"Cc unit had frost buildup in freezerCustomer stated there was frost in freezer but then It went away. Confirmed no frost in freezer at this time. Checked freezer door gasket. Sealing good, no gaps. Advised customer freezer door may have been left open slightly or product may have interfered with gasket. No issue with unit at this time."
Near Painesville, OH 44077
Jeff M
Job Details:
03/05/2021
RANGE WHIRLPOOL AER6303MFS2
Installed the new part op tested good.
Near Beachwood, OH 44122
Jason N
Job Details:
03/05/2021
OTR MICROWAVE AMANA AMV2307PFB3
Installed door interlock kit using supplied parts. Ran heat test several times with cup of water. Operation test good.
Near South Euclid, OH 44121
Dan H
Job Details:
03/05/2021
DRYER WHIRLPOOL WGD4850HW0
"Customer complaint that drum is not turning, confirmed, found belt lodged in felt slides, belt is damaged, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44121
Dan H
Job Details:
03/05/2021
REFRIGERATOR KITCHENAID KRMF606ESS
"Customer complaint that unit is not cooling fresh food section temperature at 43 degrees. Freezer section temperature at 7 degrees, fans are running, compressor and condenser fan are running, good frost pattern on evaporator, unit is operating as designed"
Near Shaker Heights, OH 44120
Jason N
Job Details:
03/05/2021
WASHER WHIRLPOOL WTW5005KW0
"Cc unit not cycling Ran diagnostics, found code f7e6 for motor fault. Ran auto cycle, unit did not agitate, did spin. Checked under unit, found shift actuator arm not engaged into splutch linkage. Removed actuator and corrected. Reran auto test. All functions passed. Op test good."
Near Solon, OH 44139
Jason N
Job Details:
03/05/2021
DISHWASHER KITCHENAID KUDT03FTSS3
"Installed pump/motor assembly. Ran wash test, no leaks. Op test good."
Near Cleveland, OH 44128
Jason N
Job Details:
03/05/2021
WASHER MAYTAG MVWB835DW1
"Cc unit making grinding noiseCustomer stated it was making a noise for about 3 loads, then stoppedRan auto test, found slight noise under unit. Found mound of hardened cement under unit in basement. Rotor had started to contact this mound. Some plastic shavings on floor, very minor damage to rotor, not significant enough to replace. Relocated unit slightly to avoid contacting this mound again, leveled unit. Reran auto test. Op test good."
Near Lyndhurst, OH 44124
Jason N
Job Details:
03/05/2021
WASHER MAYTAG MHW5630HW0
"Installed bellow gasket, ran wash test, no leaks. Op test good."
Near Pepper Pike, OH 44124
Jason N
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL WRF954CIHZ02
"Cc unit frosting in rear of ff section and temps higher then normal.Temped ff section, reading 52 degrees, no airflow in section, ff evaporator frozen over. Ran diagnostics, thermistors tests, found RC evaporator is reading 55 degrees, out of range. RC fan test, no good, fan encased in ice. Unit needs ff evaporator cover w/thermistor."
Near Cleveland, OH 44113
Gabriel P
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL WRT138TFYS02
"Found freezer fan not running also condeser fan not running and compressor over heating check amp on compressor 9.00 and the wattage was 6.49 compressor shuts of need compressor gave estimate customer will not fix ; ordrng 1 W10507884 (Compressor) and 1 W10843121 (Dryer filter), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44129
Gabriel P
Job Details:
03/05/2021
WASHER AMANA NTW4516FW3
"Cc of lights not coming on or lid not locking. Replaced control board tested unit and had a grinding high pitch noise verified sound and replaced cam kit to make sure it wasnt bad sound still persisted will need the gearcase replaced. Ordering parts. AT; ordrng 1 W11454741 (Gear case), used 1 W10721967 (PULLEY) from stock"
Near Parma Heights, OH 44130
Gabriel P
Job Details:
03/05/2021
WASHER GE GTW500ASNWS
Cc that washer was leaking under the unit. Verified issue checked all water lines main valves and inlet valve they were all good started a bulky item cycle to let it fill to verify for any leaks under the washer and did not find any leaks. Recommended customer to monitor mean while and if they see the leak again to call back and schedule an appointment. Opt test. Ok AT
Near Seven Hills, OH 44131
Gabriel P
Job Details:
03/05/2021
REFRIGERATOR KITCHENAID KSCS25FTMS02
"Found inverter board sending voltage but then dropping voltage making everything to turn off found service pointer on inverter gave estimate customer will not repair opt test ok ; rqstng P&A on 1 W10629033 (Inverter box), used 1 SHIPPING (shipping and handling) from stock"
Near Orwell, OH 44076
Brian M
Job Details:
03/05/2021
WASHER MAYTAG MVW7230HW0
Installed control Ran DLMs calibration and auto test OP Test Ok
Near Solon, OH 44139
Brian M
Job Details:
03/05/2021
DISHWASHER GE PDW82001J0WW
Cc unit will lot drainFound clog in drain hose Cleared drain hose OP Test Ok
Near Avon Lake, OH 44012
Marie V
Job Details:
03/05/2021
WASHER WHIRLPOOL WTW5100HW1
"Cc that the unit didnt seem to wash properly or not sure how it works. Ran diag no error codes were found . Ran auto test ,pass. Explain customer how this new unit works and the difference from a front load washer, 1-2 tablespoons of detergent is all the unit needs and 6-7 bath towels = a full load. Op test ok"
Near Solon, OH 44139
Brian M
Job Details:
03/05/2021
RANGE GAS JENN-AIR JGS8860BDP17
"Cc unit over heating Found UI giving functions disabled error Ran diagnostics found error for runaway temps 1d11 and control not calibrated 1c7cNeeds oven sensor and control ; ordrng 1 12001655 (sensor,oven) and 1 WP8507P229-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44055
Marie V
Job Details:
03/05/2021
WASHER MAYTAG MVWB300WQ2
"Cc that the unit is not starting and that is very loud when spinning. Started unit, unit started to fill with water and then stops. Ty to spin basket by hand it would not move. Bearing are ceased. Cust will not fix. ; used 1 W10435302 (BEARING) from stock"
Near Solon, OH 44139
Brian M
Job Details:
03/05/2021
MICRO/OVENCOMBO WHIRLPOOL WOC95EC0AS02
Installed wave guide cover OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Aurora, OH 44202
Brian M
Job Details:
03/05/2021
WALL OVEN WHIRLPOOL WOD51EC0HW01
Could not duplicate an issue but installed controls ran test bake OP Test Ok
Near Atwater, OH 44201
Brian M
Job Details:
03/05/2021
WASHER MAYTAG MVWX655DW2
Cc unit leaking Found leak to caused by floor plumping and water seeping out of wall /floor Needs plumber
Near Cleveland, OH 44120
Dan H
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Customer complaint that unit is not dispensing ice or water, confirmed, found filter not installed properly, corrected, op test good"
Near Garrettsville, OH 44231
Brian M
Job Details:
03/05/2021
DRYER MAYTAG MED6230HW0
Cc no heat Found element open Needs element ; ordrng 1 WP3387747 (element)
Near Shaker Heights, OH 44120
Dan H
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Installed new door, op test good"
Near Brecksville, OH 44141
Dan H
Job Details:
03/05/2021
WASHER MAYTAG MVW6230HW0
"Installed new belt, op test good"
Near Garrettsville, OH 44231
Brian M
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Cc of low ice Found fill tube clogged cleared fill tube OP Test Ok
Near Highland Heights, OH 44143
Jason N
Job Details:
03/05/2021
WASHER MAYTAG MAV4755AWW
"Cc unit making grinding noise.Ran wash test, loud noise from under unit. Found drain pump bearings in poor shape, metal to metal contact. Drive belt is also in poor shape, recommended replace as well. Unit needs drain pump and drive belt. Customer not sure about fixing, estimate only at this time. ; ordrng 1 WP35-6780 (Drain pump) and 1 WP21352320 (Drive belt)"
Near Bedford, OH 44146
Dan H
Job Details:
03/05/2021
RANGE KITCHENAID KSEB900ESS0
"Installed new cooling fan, op test good"
Near Bedford Heights, OH 44146
Dan H
Job Details:
03/05/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Customer complaint that one plate did not get cleaned, ran test cycle, no error codes, incoming water temperature at 79 degrees, wash motor is spraying, soap dispenser opened, rinse aid dispensed, unit completed test cycle, no error codes after, found filters dirty, advised customer clean filters, called whirlpool techline spoke to Chris, unit is operating as designed."
Near Amherst, OH 44001
Marie V
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHV02
Replaced motor dispenser and main control. Op test okBrought core for return
Near LaGrange, OH 44050
Marie V
Job Details:
03/05/2021
WASHER MAYTAG MHW6630HW0
Replaced dispenser. And rebooted the main control. Op test ok no issues with control panel or main control
Near Cleveland, OH 44103
Corina B
Job Details:
03/05/2021
REFRIGERATOR MAYTAG MSS25C4MGZ01
Replaced the door. Optest ok
Near Painesville, OH 44077
Jeff M
Job Details:
03/05/2021
DRYER WHIRLPOOL WGD8000DW
Customer still having an issue with residue on the clothing explain to him some issues if youre washing athletic wear on high heat the fabric breakdown. Most athletic wear require no heat or being hung to dry. Another thing that can cause residue on the clothing is actually for using too much soap and detergent in the washer the build up over the years will start breaking down onto the clothing and youll notice it in the dryer. I gave them a handful of recommendations how to remove the residue from the washer and what he should start doing with the athletic wear for drying. Unit tested good
Near Parma, OH 44134
Gabriel P
Job Details:
03/05/2021
REFRIGERATOR WHIRLPOOL WRT112CZJW00
"Found drain pan clogged clear out and clear out drain tube as well,opt test ok took picture of pop is under one year manufacture warranty"
Near North Royalton, OH 44133
Gabriel P
Job Details:
03/05/2021
WALL OVEN COMBO WHIRLPOOL WOC54EC0HS01
"When arrive console was not responding ask customer to turn power off for 40 seconds to a minute then turn on ,then unit started working preheat to 550 on broil and pass also preheat bake to 350 pass also share information with whirlpool they advise customer to monitor if it happens again office order Copernicus control and communication harness,opt test ok"
Near Elyria, OH 44035
David R
Job Details:
03/05/2021
DRYER MAYTAG MED7230HW0
"Cc unit is not making any tones. Went over owners manual and tech sheet. No tones. Tested sensors, ordering as well and will replace all parts at once. ; ordrng 2 WP3387223 (Sensor)s and 1 W11413567 (Ui) and 1 W11164276 (Harness)"
