Near Lakewood, OH 44107
Corina B
Job Details: 07/01/2020
REFRIGERATOR KITCHENAID KFCO22EVBL0 CC that there is frost in the freezer after replacing the gaskets. Found gaps in the gasket. Steamed out the freezer and gasket. No gaps. Optest ok
Near Cleveland, OH 44113
Corey L.
Job Details: 07/01/2020
WASHER AMANA NTW4516FW3 "Pop found on entitlement, Customer complaint lid not locking so cycle won’t start, confirmed, found lid lock and unlock errors, lid lock failed, replaced with ts part, cleared codes, calibrated, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
Near Garfield Heights, OH 44125
David R
Job Details: 07/01/2020
WASHER WHIRLPOOL WFW6620HC0 "Cc unit not turning on. Unplugged unit. Checked outlet, 120v. Took off top to make sure all connections plugged in, reconnected all and plugged in. Plugged unit back into wall. Pressed power on, unit came on, turned off. Put in diagnostics, no errror cod
Near Newburgh Heights, OH 44105
Corey L.
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Customer complaint fridge lost cooling because meat in frz started to thaw, fridge was moved and temps adjusted colder for a few days then was set back to recommended and it is fine now, confirmed temps were 9 in frz and 40 ff set at recommended, adjuste
Near Franklin Township, OH 44240
Brian M
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Installed gasket OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 07/01/2020
REFRIGERATOR MAYTAG MBF1958FEZ03 Installed bi metal and control Defrosted the evap Programmed the control OP Test Ok
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL GX5SHDXTS01 "Customer complaint fridge not cooling but frz ok, confirmed ff room temp frz -11, found evap frozen solid, selections on control not working, unable to get into diagnostics, set at 2 for frz and 7 for ff with 4 for recommended, unit needs bi metal and co
Near Rootstown, OH 44272
Brian M
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW Cc ice not always dispensing Ran several cups of ice through then it stopped Found UI not receiving proper voltage from control Needs control and UI ; ordrng 1 W11130216 (cntrl-elec) and 1 W11089236 (cntrl-elec)
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/01/2020
WASHER MAYTAG MVWC565FW0 "Installed motor, calibrated, op test good"
Near Westlake, OH 44145
Corey L.
Job Details: 07/01/2020
DRYER WHIRLPOOL WED5500XW0 "Customer complaint dryer takes several times to get clothes dry, customer removed foil vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, run going to roof, ran timed dry cycle, unit he
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/01/2020
WASHER MAYTAG MVWX700XL1 "Cc unit not advancing cyclesCust states it doesn’t spin and drain water out, never finishes cycle. Ran diagnostics, found code f7e1 for speed sensor fault, and f7e7 for basket not able to reach target speed. Checked under unit, found shift actuator cover
Near Perry Township, OH 44057
Jeff M
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH53521HV4 Installed new part unit tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/01/2020
REFRIGERATOR JENN-AIR JFC2290VEM8 Found switch stiking it has pop around switch not allowing to work properly also cycle ice maker and valve it pass giving estimate on switch customer will clean switch if she still having problems she will call back for repair
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "There’s were no damage on floor. Found dispensing line not all the way in. Corrected issue. Also ice bin was stuck, corrected issue. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 07/01/2020
MICROWAVE WHIRLPOOL WMH31017HZ4 "Damage to frame and cabinet of unit, door and sides are all damaged. A lot of damage, bottom frame where turn table motor is, is all bent. Called techline documented damage, frame is non repairable part, should not be resold. Whirlpool will contact consu
Near Brook Park, OH 44142
Gabriel P
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL GARF19XXPK01 "Found drain hose clogged with debris, cleared out. Steamed all ice on freezer tray and drain hose. Cleared the water that was on fresh food section. Op test ok"
Near Ravenna, OH 44266
Brian M
Job Details: 07/01/2020
RANGE KITCHENAID KGRS807SSS00 "Cc units left front burner not igniting Found igniter damaged Needs left front burner ; ordrng 1 WP9761639 (holder-orf), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/01/2020
WASHER MAYTAG MHW5630HC Installed new part unit tested good
Near Parma, OH 44134
Corey L.
Job Details: 07/01/2020
WASHER MAYTAG MVWB835DW2 "Installed console, calibrated, op test good"
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 07/01/2020
DISHWASHER WHIRLPOOL KUDS01DJSS0 "Customer complaint of loud noise during wash, confirmed, found glass and break tie in chopper blade, cleared, op test good"
Near Berea, OH 44017
Gabriel P
Job Details: 07/01/2020
DRYER WHIRLPOOL LER5636LQ1 "Checked power from L1 to N 116 , from L2 to N 116 and from L1 to L2 235Volts. Found heating element short. Replace part from truck stock, Heater is cycling on and off. opt test ok . ; used 1 279838 (ELEMENT) from stock"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/01/2020
WASHER MAYTAG MVWX500XW2 "Found console buttons defective and not responding also latch was broken,and found error codes f1e1 main control fault ,and f5e2 lid lock fault gave estimate on parts needed customer will not repair"
Near Auburn Township, OH 44023
Brian M
Job Details: 07/01/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Installed UI and control Ran test cycle OP Test Ok
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit water dispense is slowCustomer stated he changed filter approx 4 weeks ago. Confirmed low psi water dispense. Removed filter from housing, good pressure at filter head. Reinserted filter and retested, dispense psi much improved, customer states i
Near Beachwood, OH 44122
Joe O
Job Details: 07/01/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Cc: not working, runs for a couple mins then shuts offRan test cycle. Found screw in mounting plate hitting ui, pushing out on the door. Advised the customer to contact the contractor re mount the unit. Has a gouge on the ui. Found a dent in the door pan
Near Fairview Park, OH 44126
David R
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL KFIS20XVWH8 "Cc light in freezer not working. Found that there was still ice build up in FZ light switch. Cleared all the ice, good. Tested and showed customer. Op test ok"
Near South Euclid, OH 44121
Jason N
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Cc unit making a buzzing noise Customer stated unit making a buzzing noise intermittently. She recorded noise, sounds like a slight vibration from rear of unit. Checked compressor mounting, copper lines for interference, everything checks good. Could not
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/01/2020
WASHER MAYTAG MVWB835DW3 "Checked error codes. Found 0. Checked on manual hot water is working. Ran calibration and auto test, pass. Explain cust where to change the temp on unit. They just didn’t know how to operate the unit. Top pics pop. Is under 1 year manufacturing warranty
Near WILOUGHBY HLS, OH 44094
Joe O
Job Details: 07/01/2020
DISHWASHER MAYTAG MDBH945AWS Installed heating element kit. Ran test cycle. Op test ok
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/01/2020
DISHWASHER WHIRLPOOL WDF760SADM2 "Cc unit not filling with waterCust states it’s either not filling with water or not washing, detergent tabs are laying in the bottom at the end of the cycle. Ran diagnostics, found codes 6-2 for valve electrical problem and 6-4 open float switch. Found b
Near Cleveland Heights, OH 44106
Joe O
Job Details: 07/01/2020
DISHWASHER GE GDT580SSF6SS "Cc: not draining, leakingFound no stored error codes. found drain hose is not plugged up. Drain pump just humming. Needs drain pump.; ordrng 1 WD19X25180 (DRAIN PUMP KIT9415), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44120
Jason N
Job Details: 07/01/2020
WASHER WHIRLPOOL WTW4800BQ1 "Cc unit fabric softener not dispensing correctly.Found dispenser cup with a lot of dried fabric softener residue inside. Cleaned out cup w/hot water. Reinstalled cap. Ran auto test on unit, op test good."
Near Euclid, OH 44123
Joe O
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc: frosting/icing up in freezerFound all gaskets sealing. Drain is clear. Found ice chute sealing. Found damper excessively loud. Could not locate air leak. Needs damperDamper shows damper is out of stock. Office to reschedule; ordrng 1 W11164593 (diffus
Near Fairview Park, OH 44126
David R
Job Details: 07/01/2020
DISHWASHER WHIRLPOOL WDF590SAJW0 Replaced parts. Tested. Good. Op test ok
Near Cleveland, OH 44107
Corina B
Job Details: 07/01/2020
DISHWASHER MAYTAG MDBH979AWW3 "CC that the start button does not work. Found the start button dead. No silver migration on the cable. Will need a new ui. ; ordrng 1 W10811156 (Ui), used 1 Shipping from stock"
Near Gates Mills, OH 44040
Jason N
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFG00 "Cc unit top hinge holes need looked atCustomer stated he tried to flip doors around and the top hole plugs broke off. Confirmed hole plugs broke. Extracted plugs stubs, holes are ok. Noticed gap in top of ff door gasket. Left side of mullion is pushed in
Near Cleveland, OH 44111
David R
Job Details: 07/01/2020
DISHWASHER MAYTAG MDB7749SBM1 "Cc unit not working. UI not lighting up, except for cancel drain button. Brown and silver migration on ribbon. Calling techline for S code. Ordering part; ordrng 1 W10811169 (panel-cntl )"
Near Painesville, OH 44077
Joe O
Job Details: 07/01/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TPO Cc: leaking from freezerFound drain tube plugged up. Cleared drain tube. Op test ok
Near Cleveland, OH 44144
Corey L.
Job Details: 07/01/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced console, op test no good, ordering main board, leaving old board with customer until new part is installed; ordrng 1 W11322903 (cntrl-elec)"
Near Conneaut, OH 44030
Jeff M
Job Details: 07/01/2020
WASHER WHIRLPOOL WTW4800XQ4 The actuator failed installed new part unit tested good ; used 1 WPW10006355 (ACTUATOR) from stock
Near Lakewood, OH 44107
Corina B
Job Details: 07/01/2020
WASHER WHIRLPOOL WTW5000DW1 "CC that the unit stops in mid cycle. Ran diag F5E1 – LID SWITCH FAULT, F7E1 – BASKET SPEED FAULT, F7E6 – MOTOR FAULT. Ran a manual lid lock, good spin and agitate good. Unit unlocked the lid before stopping the tub. Will need a main control ; ordrng 1 W1
Near Cleveland, OH 44128
Corina B
Job Details: 07/01/2020
DRYER WHIRLPOOL NED4655EW1 CC that the unit does not start. found the motor is seized due to a flood. Will need a new motor and harness. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor) and 1 WPW10450286 (Harness)
Near Brook Park, OH 44142
Gabriel P
Job Details: 07/01/2020
RANGE WHIRLPOOL WEG750H0HZ0 Checked voltage going from control to igniter it only showed 51 volts. We unplug unit check voltage going spark board when preheat it turn on but loose voltage will need a control whirlpool send authorization for coverage ordering parts need make sure I g
Near Avon, OH 44011
David R
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc top drawer in FZ is stuck and won’t come out halfway, bin cracked. If FF bin isn’t covered, call customer and see about them paying. FZ bin is cracked, customer was trying to get drawer from being stuck. Problem with the rails on upper bracket, stuck
Near Cleveland, OH 44122
Corina B
Job Details: 07/01/2020
DISHWASHER MAYTAG MDB4949SDE3 "CC that the unit is not washing or runs great the dishes. Ran diag F7e1 no heat. Ran a calibration. Unit running as designed. Cust said the pod stays at the bottom of the tub. Will need a pump and motor.; ordrng 1 WPW10591570 (Pump and motor), used 1 Shi
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Heating element has continuity on 200 ohms scale . Ran diag step 6 showed that the thermostat is open. Ordering parts. Cust will put part himself. ; ordrng 1 W11224591 (motor-evap), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and h
Near Conneaut, OH 44030
Jeff M
Job Details: 07/01/2020
DRYER WHIRLPOOL WED4815EW1 There was a guitar string wrapped around the motor which damaged the windings.; ordrng 1 279827 (motor!dryer)
Near Fairview Park, OH 44126
David R
Job Details: 07/01/2020
OTR MICROWAVE WHIRLPOOL WMH75021HV0 "Cc not heating. Had a power failure and then nothing is heating and loud noise. Loud noise is coming from transformer. Went through tech sheet, interlocks are good. Checked mag, windings do not check in spec of where they are suppose to be, cap resistanc
Near Bainbridge Township, OH 44023
Brian M
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVB06 "Cc front display not working properly Found main supply board failing and unit keeps turning itself on and off Needs main power supply board Customer wants to install due to scheduling out till next Thursday ; ordrng 1 WPW10312695 (electronic control), u
Near Avon, OH 44011
David R
Job Details: 07/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc top drawer in FZ is stuck and won’t come out halfway, bin cracked. If FF bin isn’t covered, call customer and see about them paying. FZ bin is cracked, customer was trying to get drawer from being stuck. Problem with the rails on upper bracket, stuck
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/30/2020
REFRIGERATOR KITCHENAID KFIS29BBBL03 Installed led module and drawer face. Deli board not functioning. Found deli board is receiving proper power. Needs deli board.; ordrng 1 WPW10732682 (cover)
Near Westlake, OH 44145
Corina B
Job Details: 06/30/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 CC that the ff section is not cooling. Ff 57* Fz 5*. Found the ff evap blocked with ice. Service pointer ; ordrng 1 W11395558 (Evap cover) and 1 W11114721 (Control)
Near Avon, OH 44011
Corina B
Job Details: 06/30/2020
RANGE WHIRLPOOL PER5505BAT "CC that the burner put a hole threw the burner and pot. Checked the switch open. Will need a new switch, burner and receptacle. ; ordrng 1 12001676 (Receptacle) and 1 WP7403P239-60 (Switch) and 1 WP12001560 (Element), used 1 Shipping from stock"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 06/30/2020
WASHER MAYTAG WTW5520SQ0 "Cc: leaking under unitFound unit leaking from hole in drain hose. Needs drain hose; ordrng 1 WPW10096921 (hose3014), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Falls, OH 44138
David R
Job Details: 06/30/2020
WASHER MAYTAG MVWB765FW0 "Replaced part. Tried diagnostics the first time, did spin but not fully like how it should. led techline. Mark, gave symptoms, unit will agitate but on spin agitator will move slowly and basket will not spin. Heineken said sounds like the scanner nut is
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/30/2020
WALL OVEN WHIRLPOOL WOC75EC0HS01 Cc that the unit does not chimes. Found error code F6E0 Oven user interface - lost communication. Ordering parts. ; ordrng 1 W11428561 (CONSOLE )
Near Avon, OH 44011
Corina B
Job Details: 06/30/2020
DRYER WHIRLPOOL WED85HEFW2 "CC that the unit will not turn on. Found the terminal block damage. The cord is melted. Will need a new terminal block and cord. Cust is going to install parts; ordrng 1 WP3397659 (Terminal block) and 1 PT500L (Cord), used 1 Shipping from stock"
Near Cleveland, OH 44119
Jason N
Job Details: 06/30/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Cc unit tones not workingTried turning tones function back on via touchpad, no change. Unplugged unit for 30 seconds, plugged back in, still no change. Unit needs control board.; ordrng 1 W10892389 (cntrl-elec)"
Near Cleveland, OH 44139
Brian M
Job Details: 06/30/2020
DISHWASHER KITCHENAID KUDI01ILBL6 Customer only got pump in no water valve Need to re order valve Installed pump ; ordrng 1 WP8531669 (valve-inlt)
Near North Olmsted, OH 44070
David R
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced door. Handle is too short. Screws where handle goes are switched up on the newer door. Ordering door handle from top doors, will fit. ; ordrng 1 W10899551 (handle)"
Near Wickliffe, OH 44092
Jeff M
Job Details: 06/30/2020
WASHER WHIRLPOOL WFC7500VW2 I installed the new lock it did not work. It does the same thing you press start after a few seconds everything starts flashing. Needs the a new control ; ordrng 1 WPW10192965 (cntrl-elec)
Near Amherst, OH 44001
Gabriel P
Job Details: 06/30/2020
DISHWASHER WHIRLPOOL KUDE20IXSS8 Replace parts. Op test ok
Near Rocky River, OH 44116
Corina B
Job Details: 06/30/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 CC that the unit is not cooling. Ff 40* Fz 20*. Checked the evap ball of ice at the right hand. Checked the compressor and drier joints no leak. Checked the pressure 10” vacuum. Equalized at 30” on the high and low side. Added Freon. Called t/l Dave, unit
Near Cleveland, OH 44120
Joe O
Job Details: 06/30/2020
RANGE GE JGSP28BEK4BB Cc: customer getting high levels of carbon monoxideRan test bake to 350. Let unit cycle. Could not duplicate issue. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 06/30/2020
RANGE KITCHENAID KGRS505XSS04 Replaced the valve. Optest ok; used 1 Shipping from stock
Near Avon, OH 44011
Corina B
Job Details: 06/30/2020
DISHWASHER MAYTAG WDT730PAHZ0 "The model number did not match, called the office. Unit is a whirlpool not a Maytag. CC that the unit is not draining. Checked drain pump, clear. Drain pump is running. Optest ok."
Near North Madison, OH 44057
Jeff M
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL GR2FHMXVY01 The rear drain in the freezer was frozen I steamed the drain clean unit tested good
Near Perry Township, OH 44081
Jeff M
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Pcust is using more ice then what the unit can make op tested good
Near Strongsville, OH 44136
Corey L.
Job Details: 06/30/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Customer customer water leaking, found heavily condensation on both vertical and horizontal mullions, heaters operating during test cycle, found frz drawer difficult to open and close needs pushed all the way in order to be shut, ordering both frz drawer
Near Aurora, OH 44202
Brian M
Job Details: 06/30/2020
RANGE WHIRLPOOL RF365BXPW Cc burners are damaged Found all 4 burners breaking down and damaged Needs all 4 burners Customer to install ; ordrng 2 WP660533 (elmnt-surf)s and 1 WP660532 (elmnt-surf)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Replace valve opt test ok
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/30/2020
WASHER MAYTAG MVWX655DW0 Replace parts . Ran calibration and auto test. Pass. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Found freezer gasket with water inside. Cleared all out. Checked for any air gaps, there was none. Found that the drain hose is clogged and that’s why the gasket had water. Cleared the hose. Couldn’t pull unit out because is very tight to the top cabinet
Near Aurora, OH 44202
Brian M
Job Details: 06/30/2020
WASHER WHIRLPOOL WFW9400SW04 Cc unit loud when spinning Found tub bearing to be going found play in tub and when spinning you can hear the bearing Needs front and rear tub Est only ; ordrng 1 W10772618 (tub-outer) and 1 W10772607 (tub-outer)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Took picture of POP. Cc that the ice maker is not working. Found error code E5 Ice maker thermistor is bad. Cycle the ice maker but there’s no water going to it. Found the line frozen. Used steamer. Also advice cust to lower the top racks until the can fi
Near Middleburg Heights, OH 44130
David R
Job Details: 06/30/2020
REFRIGERATOR KITCHENAID KSCS25INBL00 "Cc no ice. Checked Icemaker, no ice inside. Ice Dispenser is working. Water dispenser is working properly. Checked valves, good. Line is clear going up to Icemaker. Voltage is good. Icemaker not cycling on its own. Flipper broke when taking out Icemaker.
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found a screw that holds on slide rails interference rail to shut door on left another technician found same issue with same screwand he try a different screw but wouldn’t close Call tech line Spoke to brian he said try a different screw explain him we tr
Near Strongsville, OH 44136
David R
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Did not need control. Door was not properly adjusted and was not correctly on hinge, causing door to not touch light switch. Customer wanted unit legs adjusted. Found left rubber foot missing. Found hinge bracket holding in wires are bent and cut some wi
Near Cleveland, OH 44109
Corina B
Job Details: 06/30/2020
DRYER AMANA NEC3120FW CC that there is a noise. Turned unit on let run for 10 minutes. Could not duplicate the noise. Optest ok
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/30/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Replace ice maker. Steamed all ice on bottom of unit and drain hose cleared out the drain hose. Op test ok
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 06/30/2020
WASHER GE GUD27ESSJ0WW "Customer complaint washer still not working, confirmed unit starts to agitate and spin for only 1-3 seconds before stopping and less are blinking, found speed sensor failed, customer does not want repair at this time, do not order WL49X20360; saved tckt"
Near Westlake, OH 44145
Gabriel P
Job Details: 06/30/2020
RANGE WHIRLPOOL WFE515S0EW0 "Found error code F9E0 Miswired house Miswired range. Found L1 on terminal block it’s blown. Replaced parts from t/s. Preheat oven to 350*, pass. Also cook top check good. Op test ok; used 1 PT400 (4 PRONG RANGE CORD), 1 SENIORDISCOUNT (senior discount),
Near Kingsville, OH 44048
Jeff M
Job Details: 06/30/2020
DISHWASHER WHIRLPOOL MDB8959SFZ4 The right and left upper rails have failed both upper rails need to be replaced customer tried calling Home Depot to look up the info they cannot find the extended warranty I told them once they have the information with their warranty have their warranty
Near Willoughby, OH 44094
Jason N
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Cc unit not making iceCustomer stated she cleaned the freezer out over the weekend, and now it’s making ice. Found freezer door switch sticking, making intermittent contact, freezer light will sometimes not come on. Replaced using misc truck stock(W11396
Near Cleveland, OH 44102
Corey L.
Job Details: 06/30/2020
WASHER AMANA NFW7200TW "Replaced strike, op test good"
Near Columbia Township, OH 44028
David R
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Cc not cooling, worked for 3 days and slowly lost temp. 65* in unit. Put watt meter on. Low wattage 37-45 and low amps .40. Talk to Brian, indication of leak, low refrigerant. First step To put filter dryer on and if other leaks are seen then order as ne
Near Willoughby Hills, OH 44094
Corey L.
Job Details: 06/30/2020
DRYER WHIRLPOOL WED49STBW1 "Customer complaint door pops open every time using and sometimes just shutting the door, confirmed bite on latch is weak, replaced with ts latch, op test good; used 1 279570 (LATCH) from stock"
Near Cleveland, OH 44108
Jason N
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL JFC2089HPF "Cc unit not making enough iceCustomer stated he changed the water filter and ice production seemed to improve. Ice container 3/4 full at this time. Ice maker harvested ice right before I looked at unit. Ran ice maker diagnostics, ice maker indexed and fi
Near North Olmsted, OH 44070
David R
Job Details: 06/30/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Replaced Icemaker. Customer did not buy filter. Let them know that it does need replaced, customer is getting today and installing themselves. Put Icemaker is, diagnostics test 120, went through, working correctly, gave “PA” all steps passed. Went to tes
Near South Euclid, OH 44121
Jason N
Job Details: 06/30/2020
WASHER MAYTAG MVWB865GW0 "Cc unit not filling enough and pipes making noiseCustomer stated it doesn’t seem to fill with enough water. Ran auto test and quick cycle with towels w/deep fill option on. Water level normal, advised customer this option will give them the most water. C
Near Mentor, OH 44060
Jeff M
Job Details: 06/30/2020
FREEZER WHIRLPOOL WZC3115DW01 Installed new part unit tested the same The lower panel of the lid is designed to be separated and replaced the lid is held in with 32 plastic tabs the issue the customer is having what is the gap on the corners.the unit is functioning as designed there i
Near Cleveland, OH 44115
Corina B
Job Details: 06/30/2020
WASHER MAYTAG MVWB765FW2 Replaced the agitator. Ran a calibration. Ran a drain and spin. Optest ok.
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/30/2020
WASHER AMANA NTW4516FW Hot and cold lines were reversed
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/30/2020
OTR MICROWAVE WHIRLPOOL WMH78019HZ0 "Cc unit buzzing and not heatingRan heat test, unit buzzing loudly, unit drawing 5.8a. Unit did not heat water. Unit needs magnetron. Customer not repairing at this time, estimate only."
Near Parma, OH 44129
Corey L.
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint ice made but water won’t dispense, confirmed ice in bin but very thin, water in line to dispenser not making it, bullet piercing valve opened, water line to dispenser clear of obstructions, replaced water valve, op test no good, found
Near Berea, OH 44017
Corey L.
Job Details: 06/30/2020
DRYER CROSLEY CED126SXQ1 "Customer complaint dryer didn’t stop when finished, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, using auto cycle will give you extended dry times
Near North Olmsted, OH 44070
David R
Job Details: 06/30/2020
REFRIGERATOR GE GTS16DTHJRWW Cc of noise. Found wire up against fan/blades vibration. Took cover off and corrected and made sure everything else was tight. Good. Op test ok
Near Reminderville, OH 44202
Brian M
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Cc produce drawer will not come off shelf Found design to be different on drawer rails and needed to be removed differently Installed drawer on new shelf OP Test Ok
Near Gates Mills, OH 44040
Jason N
Job Details: 06/30/2020
FREEZER FRIGIDAIRE FKFH21F7HW0 "Cc unit leakingFound small puddle sitting in front of unit coming from underneath. Checked drain hose and drain tray. No leaks. Found stream underneath unit coming from drippy water pipe on wall next to unit, rolling underneath unit due to floor slant. A
Near Painesville, OH 44077
Jeff M
Job Details: 06/30/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 call tech line again he told me to start pulling moving and bending the condenser around to try to get it to stop vibrating for the most part I got to stop vibrating I also added a lot of gasket foam material between like cardboard’s and brackets and cond