Service History 381

Near Auburn Township, OH 44023
Jeff M
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 I called Whirlpool Techline we went through multiple scenarios of where this noise could possibly be coming from I could not duplicate the issue I did pull the refrigerator out so the customer can examine the unit as it’s popping and I told her as soon a
Near South Euclid, OH 44121
Jason N
Job Details: 11/15/2019
RANGE MAYTAG MGR6600FW0 "Cc unit oven not heating up Customer stated several items she tried baking recently have turned out very bad. Ran bake test to 300, let cycle several times after preheat. Read oven temp, good at 320 degrees. Let cycle several more times, spark ignition g
Near Mentor, OH 44060
Joe O
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Cc: lights went out again, door alarm going off againChecked switches, found pressing the freezer switch allowed the lights to com back on. Found freezer door was sitting too low and hitting the door switch and sticking open. Raised the freezer door, doo
Near Mentor, OH 44060
Corina B
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL KUDS30IVWH3 CC that the ui is flashing. Disconnected the turbidity sensor and the unit started working. The ui is flashing lights. will need the sensor and ui.
Near Jefferson, OH 44047
Jason N
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL GS6SHEXML00 "Cc unit not coolingFound unit compressor not running, checked power in to start relay. Good power at 119v. Unit needs start device. Replaced start device using truck stock. Compressor running. Advised customer to allow 24 hrs for unit to return to desire
Near Mentor, OH 44060
Joe O
Job Details: 11/14/2019
WASHER FRIGIDAIRE FLSE72GCS1 "Cc: debris in washer, squeaking dryerDebris in washer is build up of soap and fabric softener over time. Found idler pulley seized in place and belt worn. Needs idler pulley and belt. ; ordrng 1 137292700 (belt) and 1 5304507499 (idler arm assy), used 1
Near Madison Township, OH 44057
Jeff M
Job Details: 11/14/2019
DISHWASHER KITCHENAID KUDK02CRBS0 Installed new part unit op tested good
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 11/14/2019
REFRIGERATOR GE GFE29HSDASS Installed new part unit op tested good
Near Mayfield, OH 44143
Jeff M
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDTE304GPS0 Installed new part unit op tested good
Near Shaker Heights, OH 44122
Jeff M
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KSSC42FTS02 "Control board failure needs new control board; ordrng 1 W10801766 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville, OH 44077
Joe O
Job Details: 11/14/2019
DISHWASHER MAYTAG MDB4949SDH3 Cc: dispenser sealFound dispenser seal not sitting properly. Adjusted dispenser seal. Op test ok
Near Shaker Heights, OH 44120
Jeff M
Job Details: 11/14/2019
RANGE WHIRLPOOL KGRT607HBS6 "Igniter has failed the innerglass is broken and needs both glass and igniter; ordrng 1 12400035 (igniter,oven) and 1 WP9781593 (glass-door), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Euclid, OH 44123
Jason N
Job Details: 11/14/2019
RANGE WHIRLPOOL WOS51EC7HS01 "Cc unit not keeping time and timer volume seems too lowCustomer stated clock will gain time over the course of a week, and the volume for the timers and notifications is too low, he can’t barely here them even on maximum. Called wp techline, David, state
Near Warrensville Heights, OH 44122
Joe O
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL RST2200FAM "Cc: not coolingFound temps in freezer at 40 degrees and ff at 69 degrees. Frost starting to build up on rear wall of freezer. Pulled evap cover found unit is not completely frosted over. Found ball of ice on cap tube. Found evap fan receiving power. Was
Near Cleveland, OH 44103
Jason N
Job Details: 11/14/2019
WASHER MAYTAG MVWC565FW1 "Cc unit start button not workingFound unit stuck in sensing Ran diagnostics, found code f8e1 for long fill, no fill. Ran diagnostics test, cold water not coming in, found cold valve turned off. Turned back on, diagnostics test complete, all functions pas
Near Mentor, OH 44060
Joe O
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed control and ice door. Op test ok
Near Richmond Heights, OH 44143
Jason N
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc unit leaking from filter area Customer stated he tried to change filter, couldn’t get in to go in correctly. Found plastic filter guide piece had come off, reattached and reinstalled filter. Watched for leaks. No leaks. Op test good."
Near Cleveland Heights, OH 44121
Jason N
Job Details: 11/14/2019
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Cc items shifting on turntableCustomer stated it doesn’t do it all the time, but she noticed sometimes items set on turntable will be shifted over at the end. Checked turntable, coupling and roller ring. All look good. Ran op test using cup of water seve
Near Cleveland, OH 44114
Jeff M
Job Details: 11/14/2019
DISHWASHER KITCHENAID KUDS30IXSS9 Customer stated unit is leaking from the front indicating either a leveling issue or loading issue I ran the dishwasher I was not able to find a leak but I did attempt to re-level the dishwasher there’s not a lot of room to work with I explained real quic
Near Cleveland, OH 44120
Jeff M
Job Details: 11/14/2019
WASHER WHIRLPOOL WFW95HEDW0 The unit had a long drain code a pressure sensor issue a door opening error along with a steam valve issue. I cleared the codes ran a quick wash unit tested good the drain function work properly the unit since the water going into the machine I could not
Near Chardon Township, OH 44024
Joe O
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Installed damper. Customer states the popping noise returned after leaving last visit. Started compressor/condenser fan test heard the popping noise come back. Pulled unit could not locate the issue. The noise stopped when the unit was pulled out. Record
Near Cleveland, OH 44124
Joe O
Job Details: 11/14/2019
DISHWASHER KITCHENAID KUDP01ILWH1 "Cc: not shutting properly, door hitting somethingFound door is hitting the mounting tab. Bent mounting tab up out of the way. Ran test cycle. Op test ok"
Near Highland Heights, OH 44143
Joe O
Job Details: 11/14/2019
DRYER MAYTAG MEDB835DW4 Cc: time fluctuation/wet clothes at end of cycleFound venting kinked very little. Found unit is receiving proper power. Advised customer of moisture sensor and running mixed loads. Ran test cycle. Unit has good heat and air flow. Unit cycling heat and tim
Near Solon, OH 44139
Brian M
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KSCS25FKSS01 Cc unit not dispensing water Found switches to be good water line not frozen Found water valves not getting power Needs control board ; ordrng 1 W10823805 (cntrl-elec)
Near Solon, OH 44139
Jason N
Job Details: 11/14/2019
WASHER MAYTAG MVWC565FW1 Cc unit lid locking not unlocking sometimesInstalled control and lid latch. Ran auto test and calibration. Op test good.
Near Beachwood, OH 44122
Jeff M
Job Details: 11/14/2019
RANGE JENN-AIR JGS8850BDS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 11/14/2019
WASHER MAYTAG MHW5630HW0 The hot and cold line where reversed
Near Lyndhurst, OH 44124
Jeff M
Job Details: 11/14/2019
WASHER MAYTAG MVWX655DW0 Installed new part unit op tested good
Near North Olmsted, OH 44070
Corey L.
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Customer complaint dishwasher rack broke from track, confirmed found plastic adjuster broken on left side, track was sent, ordering adjuster; ordrng 1 WPW10546503 (adjuster)"
Near Willoughby, OH 44094
Joe O
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW5000DW0 Cc: intermittently not spinningFound error code f5e1(lid switch fault). Ran auto test. Unit is locking and spinning. Ran calibration. Ran drain and spin. Could not duplicate issue. Op test ok
Near Amherst, OH 44001
Gabriel P
Job Details: 11/14/2019
DRYER MAYTAG MEDC215EW0
Near Lorain, OH 44053
Gabriel P
Job Details: 11/14/2019
WASHER MAYTAG MHW5500FW1 "Replace control pressure hose and pressure switch ran diagnostic,pass opt test ok"
Near Brooklyn, OH 44144
Corey L.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint both compartments are losing cool, freezer is very full but ff does not have many items, temps were -2 in the back and 15 in the front of freezer and 37/38 on ff loads, advised customer to move things from sides of freezer to allow air
Near Mayfield Heights, OH 44124
Dan H
Job Details: 11/14/2019
WASHER MAYTAG MVWB765FW3 "Customers washer is working just fine, job was supposed to be closed and part should have been sent to tech to replenish truck stock, took part with me"
Near Cleveland, OH 44109
Corina B
Job Details: 11/14/2019
WASHER AMANA NTC3500FW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL ED5FHAXVY02 "Customer change filter and still no pressure coming out of dispenser,when took out filter from housing the housing started leaking lots of water not suppose to also I wouldn’t know if the valve is bad cause is not getting water from the filter explain cu
Near Cleveland, OH 44111
Corey L.
Job Details: 11/14/2019
REFRIGERATOR MAYTAG MFF2258FEZ03 "Installed slides and frz door sent to customer from wpl, op test good"
Near Seven Hills, OH 44131
Dan H
Job Details: 11/14/2019
DRYER WHIRLPOOL WGD49STBW2 "Customer complaint that unit is not starting, confirmed, found timer contacts t2-s open, should be closed in all cycles, unit needs new timer; ordrng 1 W10846428 (timer)"
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/14/2019
MW-HOOD COMBO WHIRLPOOL MMV5207BAB "CC that there is no power to the unit. Checked the power at the filter board, good. Checked power at the main control, 120 volts. Will need a main control. Part is no longer available. ; ordrng 1 DE94-01386J (asy contro) and 1 W10127100 (CONTROL )"
Near North Ridgeville, OH 44039
Corey L.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint water is not dispensing anymore, confirmed removed filter and found dispenser only trickling, ice cubes are being produced but are very small, customer has plastic supply line with saddle valve, advised these are potential flood hazard
Near North Ridgeville, OH 44039
Corey L.
Job Details: 11/14/2019
DRYER WHIRLPOOL WED4815EW1 "Customer complaint low and medium settings not working everything is high heat, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, started timed dry on l
Near Strongsville, OH 44149
Corey L.
Job Details: 11/14/2019
OTR MICROWAVE WHIRLPOOL WMH32517AS0 "Customer complaint microwave is sparking and burning food, confirmed customer put in a handful of baby carrots and within 8-10 seconds sparks and a food caught, magnetron is bad and sparks have damaged deflector and is unrepairable; used 1 SHIPPING (SHIP
Near Beachwood, OH 44122
Dan H
Job Details: 11/14/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Customer complaint that unit is not heating , confirmed, unit flashes f1e4 error code, found cabinet dented in by door witch preventing door from properly closing switch contacts, unit cannot be repaired, called whirlpool techline spoke to jk, whirlpool
Near Westlake, OH 44145
Gabriel P
Job Details: 11/14/2019
DRYER MAYTAG MEDB765FW0 "Found error code f2e1 stuck key and f4e4 l2 line voltage error also found belt broken replace from truck stock ,opt test ok ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock"
Near Independence, OH 44131
Dan H
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Cleared fresh food section evaporator , installed new cover and control, op test good"
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/14/2019
DRYER MAYTAG MEDC465HW0 "Getting 126 voltage from l1 to neutral but 000 from l2=to neutral she will need an electrician,opt test ok also is under one year manufacture warranty took picture of pop"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW5000DW2 "F8e1 long fill or no fill and f0e4 hot water temperature and f0e5 off balance load,also main valve was off correct issue ran calibration and auto test pass,opt test ok took picture of pop"
Near Brecksville, OH 44141
David R
Job Details: 11/14/2019
RANGE KITCHENAID KSEB900ESS0 "Cc oven not right temp. F8E0, F1E0 error codes. Checked element, resistance good. Checked temp sensor, checks in range at normal temperature of 75* at 1112 ohms. Calibrated up by 10*. Put bake 350* waited 15 mins after preheat. Customer also had thermome
Near Strongsville, OH 44136
Corina B
Job Details: 11/14/2019
MICROWAVE WHIRLPOOL WML55011HS3 Replaced the cabinet. Optest ok.
Near Columbia Township, OH 44028
David R
Job Details: 11/14/2019
RANGE WHIRLPOOL WEG750H0HZ0 Cc burning. New units per owners manual “Odors and smoke are normal when the oven is used the first few times or when it is heavily soiled.”. Looked by bake burner in oven and took off bake of unit and didn’t see anything out of the ordinary. Tested at 35
Near Brecksville, OH 44141
David R
Job Details: 11/14/2019
DRYER MAYTAG MGDX655DW2 "Replaced part, tested. Op test ok"
Near Parma, OH 44134
Dan H
Job Details: 11/14/2019
DRYER GE PTDN600EM0WT "Installed new front slide bearings, op test good"
Near Cleveland, OH 44111
Dan H
Job Details: 11/14/2019
DRYER AMANA NED4655EW1 "Customer complaint that unit is not drying clothes, unit is heating, lint screen was clogged, unit is operating as designed"
Near Strongsville, OH 44136
Corey L.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Installed closer and cam, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/14/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Icemaker making ice check lever to make sure it wasn’t loose is ok show customer how to manually shut off icemaker,opt test ok"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/14/2019
WASHER ROPER RTW4516FW2 Cc unit will not turn on Found unit getting power but no green light Needs control board also start button missing Needs console; ordrng 1 W10890625 (console) and 1 W11170318 (cntrl-elec)
Near Shaker Heights, OH 44122
Dan H
Job Details: 11/14/2019
DRYER WHIRLPOOL WHD5090GW0 "Customer complaint that delay dry will not turn off, light blinking on user interface is actually a reminder to clean filter, cleared filter unit stated, op test good"
Near Shaker Heights, OH 44120
Dan H
Job Details: 11/14/2019
REFRIGERATOR FRIGIDAIRE FFHS2313LP0 "Customer complaint of same issue as in July, evaporator drain tube is clear, brown goo is discoloration from previous issue,unit is operating as designed"
Near Painesville Township, OH 44077
Jason N
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Cc unit not coolingCustomer stated ff compartment is fine, but freezer is not freezing thingsConfirmed freezer is 40 degrees. Pulled evap cover, found small ice ball on cap tube, no frost pattern. Unit has refrigerant leak. Quoted repair, customer not re
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 11/14/2019
WASHER MAYTAG MVWC415EW1 "Transmission leaking lots oil,giving customer estimate they will not repair"
Near North Olmsted, OH 44070
Corina B
Job Details: 11/14/2019
WASHER MAYTAG MHW3505FW1 "Checked outlet, good. Unit is in a bathroom with moisture. Replaced the ui. Optest ok."
Near Russell Center, OH 44072
Brian M
Job Details: 11/14/2019
WASHER MAYTAG MHW3505FW1 Cc unit will not change time when spinning out Followed service pointer W10913408It advises to replace the ACU Customer is leaving for a few weeks will be back December 5th ; ordrng 1 W11201284 (cntrl-elec)
Near Westlake, OH 44145
David R
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replaced parts. Tested. Op test ok
Near Lakewood, OH 44107
Corina B
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW4616FW2 CC that there is a loud noise when the water is coming in and it sounds ruff when washing. Found the water valve is making the noise. Replaced the water valve from t/s. Optest ok. ; used 1 W11210459 (VALVE) from stock
Near Lakewood, OH 44107
Corina B
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDTE334GPS0 Found the drain hose clogged with food. Replaced the drain hoses. Advised cust to get an extension for the drain hose to have a high loop where water can’t not enter from the sink. Optest ok.
Near Mentor, OH 44060
Dan H
Job Details: 11/14/2019
DRYER FRIGIDAIRE GLGQ2152EE1 "Customer complaint of loud squealing, confirmed, unit needs new bearing; ordrng 1 5303281153 (bearing kit-rear), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Olmsted, OH 44070
David R
Job Details: 11/14/2019
RANGE MAYTAG MER8700DS0 "Replaced part, tested at 350*, good. Answered customers questions. op test ok"
Near Streetsboro, OH 44241
Brian M
Job Details: 11/14/2019
WASHER MAYTAG MVWB765FW0 Cc unit wouldn’t spin outFound stored error for overload Ran test cycle and calibration Advised customer on overloading unit OP TEST OK
Near Cleveland, OH 44139
Brian M
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Cc unit is freezing food in fridge Found fridge to be set to lowest set point and temping out around 32 degrees Found fridge thermistor stuck in foam housing Removed and repositioned in housing Also set freezer to max Advised to watch and it may take up t
Near South Euclid, OH 44121
Corina B
Job Details: 11/14/2019
DISHWASHER KITCHENAID KUDE48FXSS5 "CC that the unit does nothing. 8-4 Drain Motor Electrical Problem, 8-1 slow drain, 9-Diverter Can’t Find Position. Found the pump and motor leaking. Will need a new pump and motor. ; ordrng 1 WPW10455261 (pump&motor), used 1 SENIORDISCOUNT (SENIORDISCOUN
Near Euclid, OH 44123
Corey L.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL GU1500XTKQ0 "Customer complaint dw not working, confirmed, power to unit is good, found thermal fuse open, unit needs new thermal fuse; ordrng 1 8193762 (thermal fuse 21.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44107
Corina B
Job Details: 11/14/2019
DISHWASHER FRIGIDAIRE FDB1100RHC2 CC that the dishwasher does not start. Started a normal cycle. Found the pump and motor are struggling to spray the water. Will need a pump and motor and drain pump.
Near Amherst, OH 44001
Gabriel P
Job Details: 11/14/2019
DRYER MAYTAG MEDC215EW0 "Found blower housing fuse open ordrng 1 WP3392519 (thermal fuse), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Brian M
Job Details: 11/14/2019
REFRIGERATOR MAYTAG MFF2258VEM10 Cc unit not cooling Found ice ball on cap tube of evap Needs sealed system repair Evap and drier EST only
Near Concord Township, OH 44077
Brian M
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Cc that temps in fridge got warm then all of sudden unit started cooling At this time unit it temping out normal 5 in freezer and 38 in fridge At this time unit is functioning as design Advised to watch for 24-48 to make sure temps are regulating properly
Near Eastlake, OH 44095
Dan H
Job Details: 11/14/2019
DISHWASHER AMANA ADB1400AGS1 "Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
Near Olmsted Township, OH 44138
David R
Job Details: 11/14/2019
RANGE WHIRLPOOL WOS11EM4EB00 "Replaced part, tested. Good. Op test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Did not replace parts customer said after I correct temperature on freezer it started dispesing water explain that cause temperature was-6 degrees it might of freeze the line on door,is working opt test ok also call bj he also think the same thing,opt te
Near Concord Township, OH 44077
Corina B
Job Details: 11/14/2019
WASHER MAYTAG MVWB835DW Replaced the latch. Ran a calibration. Started a normal cycle. Optest ok.
Near Painesville, OH 44077
Joe O
Job Details: 11/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc: not cooling in ff sectionFound temps in ff at 50 degrees and freezer at 6 degrees. Ran test 4 in diagnostics. Found no stored error codes. Spoke with BJ, states with it being intermittently occurring issue that we can rule out a sealed system issue a
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/13/2019
GAS RANGE MAYTAG MGR6600FZ0 Cc: clicking but won’t lightFound electrode burner up. Cleaned up electrode but it’s still dirty. Needs electrode; ordrng 1 WP9758079 (igntr-oven)
Near North Olmsted, OH 44070
Corey L.
Job Details: 11/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint door won’t stay closed and won’t complete cycle unless held close, door is popping open and barely has grab to shut, removed racks one at a time between closing door without change, removed door gasket door closed real tight with good
Near Brook Park, OH 44142
Corey L.
Job Details: 11/13/2019
RANGE WHIRLPOOL WFG505M0BW2 "Customer complaint of a dent on left side of unit, unit is under 30 cosmetic warranty, confirmed damage to side, unit needs left side panel; ordrng 1 W10816996 (panel-side)"
Near Parma, OH 44134
Corey L.
Job Details: 11/13/2019
WALL OVEN WHIRLPOOL JJW3430WB00 "Customer complaint of stuck key error, confirmed, display reads f2e1 stuck key call for service and when canceled comes right back, cycling breaker did not resolve issue, unit needs console and main control; ordrng 1 W11087467 (console) and 1 WPW10292566
Near Madison Township, OH 44057
Joe O
Job Details: 11/13/2019
DRYER GE DBVH512EF0WW Installed belt. Ran test cycle. Op test ok
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 11/13/2019
REFRIGERATOR GE PGCS1RKZHSS "Customer complaint that unit does not make a lot of ice, found ice bin partially filled, temps are good water valve opens, fans are working, good frost pattern on evaporator, unit needs new ice maker ; ordrng 1 WR30X28693 (icemaker)"
Near Mentor, OH 44060
Joe O
Job Details: 11/13/2019
WASHER MAYTAG MVWB765FW3 Cc: leaking water when unit is offFound water valve seeping. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock
Near Cleveland, OH 44102
Corey L.
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed im fan, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details: 11/13/2019
RANGE WHIRLPOOL KGCU467VSS02 Found back three burner sparking when turning range hood fan on and off check down stair on electric box to make sure range and hood not on the same circuit but they were on the same circuit Call whirlpool spoke to chris he said both unit should be on the
Near Lakewood, OH 44107
Corey L.
Job Details: 11/13/2019
RANGE AMANA AGR6603SFW2 "Customer complaint there was a pop in the oven while it was not in use and hadn’t been used since dinner the night before this occurred and smoke was seen and smelt in oven around light so unit was unplugged, power to unit is good, plugged in unit, all c
Near Ravenna Township, OH 44266
Brian M
Job Details: 11/13/2019
DRYER WHIRLPOOL WED4815EW1 Cc unit shuts off before clothes are dry and sometimes unit will start back up Found timer to be not functioning properly during an automatic timer selections unit will shut off and buzz at cool down Needs timer ; ordrng 1 WPW10185982 (timer)
Near Cleveland, OH 44108
Joe O
Job Details: 11/13/2019
RANGE MAYTAG MGR8800FB0 Cc: won’t bakeFound spark igniter disconnected. Reconnected. Tested multiple times. Op test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/13/2019
RANGE WHIRLPOOL WEE730H0DS0 Found errors code f8e0 slow speed fan when on preheat fan never turn on will need blower fan give customer and estimate they will think about it ; used 1 W11107275 (FAN-BLWR) from stock
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/13/2019
WASHER MAYTAG MVWB765FW0 Cc: grinding/rubbing noiseCustomer stated it only happens when it has a load in it. suspension checked good. Found error codes f0e3(overload) and f0e5(off balance load. Advised customer on over loading unit. Found debris under the rotor. Ran auto test and
Near Kent, OH 44240
Brian M
Job Details: 11/13/2019
DRYER WHIRLPOOL WFW72HEDW0 "Cc unit is locked and has a cat litter rug inside Found unit locked with rug inside Was able to unlock unit went to run a drain test unit will not drain just hums Needs drain pump ; ordrng 1 WPW10605427 (pump-water5388), used 1 SHIPPING (SHIPPING AND HAN
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/13/2019
OTR MICROWAVE WHIRLPOOL WMH31017HS3 Cc: not heatingInstalled mag and diode. Ran test cycle. Op test ok
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found a pin valve explain customer that does valve are not recommended cause they get corrude over time and not allow enough pressure to come out took pictures of model
Near Parma Heights, OH 44130
David R
Job Details: 11/13/2019
DISHWASHER FRIGIDAIRE FGBD2445NF1A "Cc not draining. Found drain pump bad, also drain hose is clogged all the way up. Tried to pull out unit but wall trim is in front of it and will be damaged. Customer will have to pull out before we return. If not, will charge more labor to get unit out
Near Beachwood, OH 44122
Joe O
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: knockingRan auto test and calibration. Ran drain and spin. Op test ok
Near Brecksville, OH 44141
Corey L.
Job Details: 11/13/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint ff losing cooling, confirmed temps were 46 in ff, found ff evap frozen, steamed evap completely, replaced cover and control with parts sent following sp in notes"