Service History 381 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 08/19/2024

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 6.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W11504445 (5/4 NR MS 00) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ

Near Willoughby, Ohio 44094

Joe O

Job Details: 08/19/2024

"Cc: not coolingUnit unplugged upon arrival. Plugged unit in. Found compressor not running. Plugged in compressor, monitored wattage. Unit cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW2

Near Euclid, Ohio 44123

Brian M

Job Details: 08/19/2024

Cx unit not washing wellRan test with cups in upper rack found wash motor pumping correctly Could not duplicate a poor wash performance Advised on running hot at sink and to watch tall items

We serviced a

AMANA RANGE

Model AER6603SFW5

Near Conneaut, Ohio 44030

Dan

Job Details: 08/19/2024

"Customer complaint that oven temperature is not right, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat is at 346 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Painesville, Ohio 44077

Jason N

Job Details: 08/19/2024

"Cc unit leaking Ran wash cycle. Verified leak after about 5 min of run time. Leaking from door. Checked door gasket and lower spray arm. Found lower spray arm is split, will need replaced. Quoted customer replacement cost. Customer is installing, no return needed. ; ordrng 1 W10837249 (Arm-spray)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Avon, Ohio 44011

Marie V

Job Details: 08/19/2024

"Cc that uni was showing error code on display, ran diag found error code f7e1 tachometer missing or wrong signal. Ran auto test, pass. Replaced shifter from T/S and ran drain and spin. Working ok . Op test ok"

We serviced a

WHIRLPOOL WASHER

Model Mvwx655dw2

Near Olmsted Township, Ohio 44138

David R

Job Details: 08/19/2024

"Cc unit will not spin, clothes wet. No error codes, all components working, no noise. Pushed down on basket, basket is bouncing all around. Weak suspension rods. Gave estimate. Customer paid svc, do not order parts. ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Eastlake, Ohio 44095

Brian M

Job Details: 08/19/2024

Unit not cooling Customer had unplug plugged in and removed Evap wall Let run for sometime no frost on evap Pressure tested unit found leak at filter dryer Will need compressor process stub to short to repair and filter dryer ; ordrng 1 W11557425 (Compressor) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler)

We serviced a

FRIGIDAIRE RANGE

Model FGEF3042KFB

Near Chardon, Ohio 44024

Brian M

Job Details: 08/19/2024

Installed switch Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Painesville, Ohio 44077

Brian M

Job Details: 08/19/2024

Installed LEDs Op test ok

We serviced a

AMANA RANGE

Model AGR6603SFW7

Near Mentor, Ohio 44060

Joe O

Job Details: 08/19/2024

Installed dsi board. Op test ok

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Painesville, Ohio 44077

Dan

Job Details: 08/19/2024

"Customer complaint that unit is not spinning, ran test cycle, door locked, unit filled, unit agitated, unit drained and spun, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Mentor, Ohio 44060

Joe O

Job Details: 08/19/2024

Cc: not dispensing iceFound auger motor receiving proper power. Auger failure. Needs auger motor; ordrng 1 W11202789 (motor)

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW

Near Mentor-on-the-Lake, Ohio 44060

Joe O

Job Details: 08/19/2024

"Cc: Intermittently not dispensing fabric softenerRan manual valves test. Ran rinse and spin. All valves are functioning. Canceled, ran rinse and spin again. Unit did not dispense fabric softener. Needs cold water valveCustomer showed pop; ordrng 1 W11688995 (Water valve)"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Mentor, Ohio 44060

Joe O

Job Details: 08/19/2024

Cc: not workingFound strike broke. Replaced strike. Ran normal cycle. Ran drain and spin. Op test ok ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Avon Lake, Ohio 44012

Marie V

Job Details: 08/19/2024

"Cc that the unit is too cold in refrigerator section. Took temps when arrived 38* and 0* in freezer. Check temp on can, is reading 40* , unit is set to 40*. Will need to rearrange bottom drawers and set smaller items at the top shelf. Avoid tall bottles or food in front of vent to prevent frezing. Left temp set to 40*. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Lorain, Ohio 44052

Marie V

Job Details: 08/19/2024

"Cc that unit strike broke. Confirmed replaced strike, stared a normal cycle, op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Olmsted Falls, Ohio 44138

David R

Job Details: 08/19/2024

Cc of noise. Damper control in back when opening and closing. Ordering. ; ordrng 1 WPW10479155 (Damper control)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HZ05

Near Columbia Station, Ohio 44028

David R

Job Details: 08/19/2024

Cc unit display well sometimes not take commands or get stuck and customer will have to unplug it to reset it. When going into diagnostics got an F2 1 error code stuck key error. Will be ordering door.; ordrng 1 W11196131 (Door)

We serviced a

LG REFRIGERATOR

Model LMXS30796S

Near Painesville, Ohio 44077

Jason N

Job Details: 08/19/2024

"Installed main control. Unit started back into cooling cycle, advised customer to monitor. Customer also wanted the doors leveled. Could not level doors as the right side leveling foot is missing. Ordering leveling foot. ; ordrng 1 AFC72909201 (Leg assembly, adjust)"

We serviced a

MAYTAG DRYER

Model MEDB950YG0

Near Painesville, Ohio 44077

Jason N

Job Details: 08/19/2024

"Cc unit not heatingChecked all thermals, found heater element open. Quoted customer repair cost. Replaced heater element using miscellaneous truck stock. Ran dryer test, good heat. Unable to check airflow, vent outlet is on roof. Op test good. ; used 1 WP8544771 (Element) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Madison, Ohio 44057

Dan

Job Details: 08/19/2024

"Installed new cold water valve and cleared filter basket, op test good"

We serviced a

AMANA REFRIGERATOR

Model ABB2227DEW

Near Brook Park, Ohio 44142

Manny

Job Details: 08/16/2024

"Cc unit not cooling in the ff after outage, verified and ran diagnostic and damper no opening, disconnected and good voltage, reconnected and damper started working, ran it multiple times and working properly, advised customer to monitor the unit temps and if same issue then damper would be be needed (WPW10196393) opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW1

Near Brook Park, Ohio 44142

Manny

Job Details: 08/16/2024

"Cc unit no working properly, and doesnt think unit is washing at all, verified and oil leak from gearcase, unit will need gearcase, rotor stator, clutch, slider, wash plate and spaner nut ; ordrng 1 W11393685 (Gearcase) and 1 W10775188 (washplate) and 1 W10734521 (slider) and 1 W10909670 (nut-spaner) and 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS20

Near Westlake, Ohio 44145

Manny

Job Details: 08/16/2024

Replaced console ran test opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Fairview Park, Ohio 44126

Manny

Job Details: 08/16/2024

"Cc unit not cooling, verified and frost build up on evaporator, fan is spinning but slowly, and bymetal is open, unit will need evap harness.; ordrng 1 W11032800 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 08/16/2024

Replaced the led light. Opt test ok. The right side of the freezer door is hitting the cabinet.

We serviced a

GE DBL WALL OVEN

Model ZET1058PF3SS

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 08/16/2024

"CC that the oven light does not turn off. Confirmed. The doors are going pass the 90*. Will need hinges. ; ordrng 4 WB10X10078 (Hinges)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300EWH01

Near Amherst, Ohio 44001

Marie V

Job Details: 08/16/2024

"Cc that Freezer door wont open. Confirmed, found drain tube clogged causing ice buildup and preventing from opening door. Cleared all ice and unclogged drain tube, tested drain. Draining properly. Advice cust to allow 24 hours for unit to reach normal temps. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Oberlin, Ohio 44074

Marie V

Job Details: 08/16/2024

"Replaced damper motor, tested on diagnostic, no noises. Op test ok"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ01

Near Strongsville, Ohio 44149

Marie V

Job Details: 08/16/2024

"Replaced cav thermostat and touch panel. Tested unit, boiling water. No issues. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Lorain, Ohio 44052

Marie V

Job Details: 08/16/2024

Cc that strike broke. Confirmed. Replaced parts. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Columbia Station, Ohio 44028

David R

Job Details: 08/16/2024

"Replaced harness, port on outside tub where pressure tube connects to was broken, no fixing it. Will have to order outside tub. Made sure the washplate comes off, seized on to gearcase. Tried to break off, will not come off. Will have to order whole tub, basket, drive assembly. **3 job count ; ordrng 1 W11219115 (Outside tub) and 1 W11513243 (Inner basket) and 1 W10902814 (Washplate) and 1 W11551646 (Spanner nut) and 1 W11568797 (Filter cover) and 1 WP8533928 (Screw) and 1 W10752187 (Screw) and 1 W11449840 (Gearcase)"

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US

Near Chardon, Ohio 44024

Joe O

Job Details: 08/16/2024

"Installed control. Started unit. Immediately started flashing normal cycle. Found error is a leak or pressure or overflow issue. Tech sheet gives no information on testing these components. Spoke with bj. Needs sump assembly Crediting for control. Customer does not want to continue. Office to contact for refund; ordrng 1 DD82-01602A (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/16/2024

Replaced main control and module. Took pic of module where burn mark is. Let unit pre heat to 350. Customer is letting unit run. Good. Op Test Ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Seven Hills, Ohio 44131

David R

Job Details: 08/16/2024

"Cc unit not working. Found errors. F9E1, F7E1, FAE2. Wash motor is not working. Gave estimate for repair. Customer paid svc, do not order parts. ; ordrng 1 W11416363 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Seven Hills, Ohio 44131

David R

Job Details: 08/16/2024

"Cc unit not working after bad storm went though area. Found short control board and compressor shorted prongs as well. Will need new control and compressor, compressor parts/labor covered under warranty. Customer would have to pay SVC and control part**3 job count ; ordrng 1 W11449482 (Main control) and 1 W10507884 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Olmsted Township, Ohio 44138

David R

Job Details: 08/16/2024

New gasket test good. Also found leak at water line connection to water inlet on unit. Corrected. Tightened. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Olmsted, Ohio 44070

David R

Job Details: 08/16/2024

"F0E6, F0E0, F7E7 motor not reaching RPM, F7E6 motor circuit open, F7E1 tachometer wrong signal. Followed SP. W11632927. Replaced cap from t/s. Tested. Good. Threw load in. Good. All components working. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ11

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/16/2024

Cc noise. Damper. Replaced from surplus. Tested. Good. Op Test Ok; used 1 WPW10594329 ( Damper control) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44109

Joe O

Job Details: 08/16/2024

Cc: lockedCustomer had to pop unit open. Found unit not draining. Needs drain pump.Office to contact; ordrng 1 W10919003 (pump-water)

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Cleveland, Ohio 44113

Joe O

Job Details: 08/16/2024

Cc: not spinning clothes outCould not enter into diagnostics test mode. Ran rinse and spin. Unit will not start cycle. Found u it only receiving 180v. 60v o washer. Need electrician

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Cleveland, Ohio 44108

Joe O

Job Details: 08/16/2024

Installed fan assembly. Unit cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, Ohio 44108

Joe O

Job Details: 08/16/2024

Installed control and hmi. Tested. Unit flashing f7e1(tach missing or wrong signal). Replaced actuator. Ran teste cycle. Op test ok; used 1 W11481722 (actuator) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS282LAF1

Near Jefferson, Ohio 44047

Dan

Job Details: 08/16/2024

"installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 58g of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W11506619 (8 NK MS 00), 1 W11506635 (1/4 OD TUBE EXT.), and 1 W11506623 (5 NK MS 00) from stock"

We serviced a

GE RANGE

Model JBS86SP6SS

Near Rock Creek, Ohio 44084

Dan

Job Details: 08/16/2024

"Customer complaint that cooktop is damaged, confirmed, unit needs new cooktop, customer states GE is supposed to cover parts and labor, only service charge collected ; ordrng 1 WB62X25972 (Cooktop), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model PGB995DET1WW

Near Painesville, Ohio 44077

Joe O

Job Details: 08/16/2024

Installed control. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Montville, Ohio 44064

Dan

Job Details: 08/16/2024

"Installed new harness, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, Ohio 44060

Dan

Job Details: 08/16/2024

"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 W11700250 (Ice maker)"

We serviced a

MAYTAG RANGE

Model MGR6600FB3

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/16/2024

"Customer complaint that unit is only heating to 200 degrees, oven temperature sensor is good, started bake for 350 degrees, burner lit, noise was excessive, found gas valve not seated into burner, unable to seat burner to gas valve, frame is bent too far for burner and valve to line up, frame must be bent, called whirlpool techline spoke to drew, sent to customer care; O-emld tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF0

Near Kingsville, Ohio 44048

Dan

Job Details: 08/16/2024

"Installed new evaporator drain tube, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB4

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/16/2024

"Customer complaint that unit is leaking, confirmed, unit is leaking passed lower seal, unit needs new lower seal and spray arm; ordrng 1 W11252794 (Seal) and 1 Wpw10491331 (Spray arm)"

We serviced a

GE DISHWASHER

Model GSD2100V65WW

Near Madison, Ohio 44057

Jason N

Job Details: 08/16/2024

Installed timer. Ran light wash cycle to ensure timer is advancing. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Mentor, Ohio 44060

Jason N

Job Details: 08/16/2024

"Cc unit leakingFound water in drip tray under unit. Cleared water and ran wash cycle. Pulled unit from cabinet. Found water dripping from lower right side of tub. Tub seam is split/gapped. Unit will need tub replaced. Part not showing in stock from Marcone, office to contact customer with return date. ; ordrng 1 W11409866 (Tub-dishwr) and 1 W11460946 (Pump/motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Mentor, Ohio 44060

Jason N

Job Details: 08/16/2024

"Installed UI board and condenser fan motor. Airflow restored to compressor section. UI lights still do not turn on when dispense paddles are depressed. Called WPL techline, Leon, dispense auto light function does not apply to this model. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Willoughby, Ohio 44094

Jason N

Job Details: 08/16/2024

"Installed main control and UI. Ran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM06

Near Avon, Ohio 44011

David R

Job Details: 08/16/2024

"Replaced gasket. Heated. Calling TL. Reporting of repair and past repairs. Customer floor seems to dip down in back, can cause unit to not level and door to not close firmly. Already advised customer of how unit has to be pulled away from original spot to make sure unit is leveled and closing correctly. Unit itself is good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Lorain, Ohio 44055

David R

Job Details: 08/16/2024

"Cc noise. Found screws stripped from shield. Replaced with higher screws. Also found damaged belt and pulley. Replaced from t/s. Ran test mode. Good. Ran normal cycle. Good. Op Test Ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Elyria, Ohio 44035

David R

Job Details: 08/16/2024

"Pressure system fault. Will not clear. Ordering control, pump and hose. ; ordrng 1 W11603810 (Main Control) and 1 W10919003 (Drain pump) and 1 WP353244 (Pressure nose)"

We serviced a

KENMORE REFRIGERATOR

Model 79572063110

Near Madison, Ohio 44057

Dan

Job Details: 08/16/2024

"Customer complaint that unit is not cooling, fresh food section and freezer section temperatures are at 84 degrees, evaporator fan is running, compressor and condenser fan are running, low side pressure is at 60psi, compressor has locked up, unit needs new compressor and filter drier ; ordrng 1 TCA38151706 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, Ohio 44113

Manny

Job Details: 08/16/2024

"Test unit and sound like a bad belt switch, took apart and belt switch damaged unit will need belt switch, took motor and wheel for return ; ordrng 1 W11247665 (switch)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lyndhurst, Ohio 44124

Manny

Job Details: 08/16/2024

"Customer handed me the parts and stated that they look like parts for a fridge and range, verified and part sent are for 3 different appliances, theres 4 parts for a GE Range, 2 parts for a dishwasher and a refrigerator filter, felt seal missing will leave part and take with me on return reorder felt seal ; ordrng 1 W10612022 (rear drum seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Brecksville, Ohio 44141

Manny

Job Details: 08/16/2024

"Cc unit led out, verified and replaced with pre id"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Independence, Ohio 44131

Manny

Job Details: 08/16/2024

"Replaced UI, control and solenoid, opt test ok, advise to monitor unit, took cores for return"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Aurora, Ohio 44202

Corina H

Job Details: 08/16/2024

Replaced support. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Aurora, Ohio 44202

Corina H

Job Details: 08/16/2024

"CC that the unit is not cooling properly. Fz 23 ff 65. Found the back wall of the evaporator covered in frost. Ran diag 0 watts to the heater. Will need a new control and harness. Cust does not want to repair. ; ordrng 1 W11558182 (Control) and 1 W11650662 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Atwater, Ohio 44201

Corina H

Job Details: 08/16/2024

Replaced the pump and motor. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

GE DRYER

Model GTDP490ED0WS

Near Euclid, Ohio 44132

Jason N

Job Details: 08/16/2024

"Cc unit timer not working properly and loads take a long time to dry Ran dryer test cycle, good heat, checked airflow at vent outlet. No airflow. Pulled vent tube from rear of unit. Found vent tube full of lint. Cleared lint from exhaust tube of unit. Advised customer she will need to contact a vent service company to clean or replace house venting."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Wickliffe, Ohio 44092

Jason N

Job Details: 08/16/2024

"Cc FC door handle fell off Found left side of freezer door handle loose unable to be tightened, set screw is cross threaded. Replaced freezer door handle using customer supplied pre id part. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW05

Near Windham, Ohio 44288

Corina H

Job Details: 08/16/2024

CC that there is popping and hissing noises. Confirmed. Advised Cust this is normal from the heater defrosting the evaporator. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Chesterland, Ohio 44026

Corina H

Job Details: 08/16/2024

CC that the unit is dead. Confirmed. 120 volts at the terminal block. 120 volts at the control. Will need a new control and ui. Ui is nla. ; ordrng 1 W10866116 (Control) and 1 W10473845 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Chesterland, Ohio 44026

Jason N

Job Details: 08/16/2024

"There was no issue with cooling on unit. Customer states, noise and condensation issues still exist and now dispense is slow. Tested dispense, confirmed slow, but customer is also using an RO house system. Removed water filter from unit, running only bypass to ensure no further pressure deduction but did advise customer that an RO system will reduce pressure. Installed gaskets per WPL engineering to freezer door. Adjusted compressor mounting and ensured no refrigerant lines are vibrating. Observed unit while running. No abnormal noise heard. Advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Cleveland, Ohio 44135

Angel

Job Details: 08/15/2024

Replaced filter housing tested dispenser opt test good.

We serviced a

GE REFRIGERATOR

Model CYE22TP4MJW2

Near Geneva, Ohio 44041

Dan

Job Details: 08/15/2024

"Customer complaint that unit is not cooling again, fresh food section and freezer section temperatures are at 75 degrees, found up dye leaking out of factory joint, cut out and installed lokring fitting, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 60g of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891060 (Lokring) from stock"

We serviced a

GE DRYER

Model DPSE810EG6WT

Near Brook Park, Ohio 44142

Manny

Job Details: 08/15/2024

"Cc unit makes a noise and smelled like burnt, verified and can hear bearing noise, took apart and back bearing damaged causing the unit to damage the front bearing and bend housing, housing is discontinued ; ordrng 1 WE25M40 (rear drum bearing ki) and 1 WE3M26 (dryer front drum bea) and 1 WE14M94 (Wheel housing(discontinued)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Elyria, Ohio 44035

Marie V

Job Details: 08/15/2024

"Cc that load and go is not working properly and ran a lot of load and still showing 100% load and go is shut off, cust said she shut it off, and it was empty, filled with water to test sensor, showing 97, lowered water showing 41 . Cust said she has ran like 100 loads and still showing 100%. Would recommend replacing dispenser assembly and control. Cust said she was extended warranty, asked to call back at lowes so we can get the dispatch to be able to do repairs. If not uner warranty will have to pay SC. ; ordrng 1 W11413340 (Dispenser) and 1 W11621181 (Drawer valve) and 1 W11621180 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/15/2024

"Different problem. Customer says after last visit, unit worked 2-3 times times. Now it seems like its not washing dishes at all. Found wash motor error. Looked at control, found signs of shortage. Would replace control and wash motor at same time. Also found spray arms clogged and filter ripped. Ordering parts needed. ; ordrng 1 W11613480 (Wash motor) and 1 W10872845 (Filter) and 1 W11499881 (Tube) and 1 W11613488 (Upper spray arm) and 1 W11637583 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Olmsted Falls, Ohio 44138

David R

Job Details: 08/15/2024

"Called TL, let know that doors are not closing. Even after replacing hinges and both doors. Unit is still not working correctly, doors will not close. TL said could have been a manufacturing issue and backing plates are shifting when closing doors. TL said whirlpool is going to review and contact customer. ; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Strongsville, Ohio 44136

David R

Job Details: 08/15/2024

"Replaced UI, tested. Screen is now coming on. Good. All components working. Good. Op Test Ok."

We serviced a

FRIGIDAIRE RANGE

Model DGGF3042KFGJ

Near Strongsville, Ohio 44136

David R

Job Details: 08/15/2024

"Unit is 14 years old. Cc smelled gas while oven was on at one point, during bake. Checked bake ignitor. Let customer know ignitor could be weak from the age of it. As of now, bake is lighting and coking back on properly. Good. Gave estimate for new ignitor. Customer paid svc, do not order parts. ; ordrng 1 316489403 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Maple Heights, Ohio 44137

Bill

Job Details: 08/15/2024

"Cc unit going out of balance, confirmed cc. Error code f0e9 O.B. pause, tested suspension tested good, leveled unit, ran diagnostics auto test. Test past, unit operating as intended. Explained to customer that large blankets should be take to a laundromat."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near Cleveland, Ohio 44128

Bill

Job Details: 08/15/2024

"Changed damper, tested opt test good. Advised customer to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVSS03

Near University Heights, Ohio 44118

Bill

Job Details: 08/15/2024

"Replaced parts that had arrived, while pulling unit from wall water supply line did not come out of floor snapping of the fitting end of hose to filter. Original hose has been discontinued, B.B. and I found a possible replacement. Ordered part follow up scheduled for 08/20, set for 2 job count in the event part doesnt work Ill have time to adjust my plan of action. Advised customer of situation and plan to rectify.; ordrng 1 8201597 (Supplie hose)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Cleveland, Ohio 44106

Bill

Job Details: 08/15/2024

"Cc damage to door, and hole in inlet. Confirmed cc. Ordered door panel and inlet, follow up scheduled for 8/21; ordrng 1 W11461688 (Front panel) and 1 W11535094 (Inlet water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT550PGR3BB

Near Brook Park, Ohio 44142

Manny

Job Details: 08/15/2024

"Cc unit drain, verified and unit not draining and a small crack on the sump pump, unit needs sump , motor and drain pump, customer needs to wait for approval from their warranty company.; ordrng 1 WD19X28199 (Sump overmold) and 1 WD19X25700 (Wash motor) and 1 WD19X25461 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Seven Hills, Ohio 44131

Manny

Job Details: 08/15/2024

"Cc unit not washing, verified and code 4-3 for motor not running, ordering pump&motor ; ordrng 1 W11025157 (pump&motor)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Parma, Ohio 44134

Manny

Job Details: 08/15/2024

"Cc unit not cooling and making a loud gurgling sounds, verified and a hissing noise in the cabinet and a constant gurgling noise, no frost pattern on evap and compressor running properly, Calling TL spoke to Ritz, he advised pressurized system and try to locate leak tap low side and resting pressure at 20 psi, and with compressor running 15in vacuum, pressure tested with 250 psi of nitrogen pressure going down, unit leaking got bubbles coming from cabinet in fz, called tl spoke to drew sent pics of the bubbles, he asked to take a video tried but bubbles not coming out but pressure down, he advised that unit is non repairable and out of manufacturers warranty and to contact 3rd party company; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Cleveland, Ohio 44113

Manny

Job Details: 08/15/2024

"Cc unit not heating properly and when it does it loose temps, verified and ran test cycle, igniter glowing weak, then control started clicking and got off bake reset bake and same thing happened, ran diagnostic and f1 for control issues and f2 for shorted key, unit will need igniter and control; ordrng 1 WPW10556710 (cntrl-elec) and 1 W10918546 (igntr-oven), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PDS22SBNBS

Near Chesterland, Ohio 44026

Brian M

Job Details: 08/15/2024

Cx unit not cooling Found compressor just clicking Found relay to be damaged Replaced using relay kit ; used 1 8201786 (STARTER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FKS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/15/2024

Cx unit wasnt cooling Found temp in freezer to be at 0 lower portion and around 5 in upper near ice maker Found temps in fridge to be at 38.7 No issues found today advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Bentleyville, Ohio 44022

Brian M

Job Details: 08/15/2024

Same conditions evaporator frosted over Called tech line all previous repairs was the recommended fix unit isNon repairable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Rocky River, Ohio 44116

Angel

Job Details: 08/15/2024

Cc that ice is not dispensing. Tested and confirmed ice will not dispense but motor is running. Made sure nothing was jammed and cleaned out ice and still not dispensing. Ordering motor because could be stripped and container.; ordrng 1 W11347840 (Container) and 1 W11202789 (Motor) and 1 WP2220458 (Coupling) and 1 WPW10258544 (Shaft) and 1 W10852956 (Spring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Bay Village, Ohio 44140

Angel

Job Details: 08/15/2024

Cc that unit was making a loud humming noise. Verified and could not detect or duplicate where the sound was coming from. Removed evaporator cover and rerouted some wiring that was hitting panel and leveled unit a little better. Recommended customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18JKXRWL0

Near Bay Village, Ohio 44140

Angel

Job Details: 08/15/2024

"Cc that unit is making a loud clicking noise and stays quiet for a while. Verified and compressor is really loud but running and cooling fine. From how the compressor sounds and what the customer is explaining sounds like compressor is overheating and clicking off. Gave customer estimate for compressor incase she wants to replace.; ordrng 1 876765 (Tube kit) and 1 W10439652 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Ed5fhaxsb00

Near Avon, Ohio 44011

Marie V

Job Details: 08/15/2024

"Cc that is cooling but around freezer is hot specially when it starts running and is making a loud noise as well sometimes gets worse . Confirmed, unit is cooling, found condenser fan is loose, will need new fan and blade,also condenser needs to be cleaned out. Ordering fan; ordrng 1 W10124096 (Condenser fan) and 1 W11458267 (Blade), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS01

Near Avon, Ohio 44011

Marie V

Job Details: 08/15/2024

"Cc that unit will show error code when trying to use both oven. Confirmed, found error codes. F8E0 fan low speed under speed. Confirmed as well. Lower did not showed error code but would recommend replacing as well. Unit will need both upper and lower fan replaced. ; ordrng 2 W11248652 (Blower fan)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Cleveland, Ohio 44111

Marie V

Job Details: 08/15/2024

"Cc that freezer door pops open when closing fresh food section. Confirmed , because of pressure buildup when closing the freezer door pops open, used petroleum jelly on freezer gasket to help door stick. Called tech line. Jeremy. Advice to have door close slowly theres nothing else we can do"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Cleveland, Ohio 44135

Marie V

Job Details: 08/15/2024

"Cc that hen unit is done and open the door unit is making a noise and it does not stops. Confirmed, ran diag, f5 error code. Unit needs new latch. Replaced from T/S. Tested unit on diag and latch. Op test ok; used 1 W10810403 (LID LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC200BW0

Near Garfield Heights, Ohio 44125

Marie V

Job Details: 08/15/2024

"Cc that the unit had something going on with the lights, that is not working right something is wrong. Ran diag, no error codes, stared a normal cycle, while cust here, unit filled up with water drained out, did rinse and spin as well. Unit is working properly, cust said she will run a load and then call back to make sure it was working properly i said i was happy to help is something is wrong with unit. Op test ok"

We serviced a

JENN-AIR RANGE

Model JES9860CAB01

Near North Royalton, Ohio 44133

David R

Job Details: 08/15/2024

Cc unit will not work or come on. Could have been with power outage near city. Found breaker was off halfway. Pushed to turn completely off. Waited 2 mins. Turned back on. Running all components individually and then all together. All working good. Power is not turning off. Good. Everything working properly. SVC only. Op Test Ok.

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