Service History 382 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near University Heights, OH 44118

Dan H

Job Details: 04/30/2021

"Customer complaint that unit is not working, start normal wash cycle, unit filled and began agitating, advanced timer to spin, unit spins, unable to duplicate the problem, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Royalton, OH 44133

Corina B

Job Details: 04/30/2021

CC that there is a loud noise when it first starts. Ran diag f2e1 stuck button. Ran a calibration. Found basket leaning towards the back. Leveled the unit. Started a load of towels. Noises are normal. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent. Optest ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSC25INWH01

Near Solon, OH 44139

Brian M

Job Details: 04/30/2021

Cc unit is leaking Found drain pan to over filled due to water valve leaking Needs valve Customer to find where water shut off is ; ordrng 1 W10247725 (water valve asm)

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Parma, OH 44129

Corina B

Job Details: 04/30/2021

"Replaced the thermal fuse. Checked vent outside, good air flow. Cycling on and off property. Optest ok."

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS309BSS00

Near Gates Mills, OH 44040

Joe O

Job Details: 04/30/2021

"New ui was not secured in box. Found new ui controls broken, housings for board broken, broken clips sitting inside box. Customer stated there is a fan noise at 350 degrees and it takes an hr to heat to 350. Customer stated the fan noise seems to be coming from the convect fan, and that it is the same noise as before. Checked unit so customer can use unit while waiting on new ui. Found loose connection on control. Reseated connection. Ran test bake to 350. Did not find find any fan noise. Re ordering uiUi out of stock. Office to reschedule ; ordrng 1 W10570025 (panl-cntrl)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Aurora, OH 44202

Brian M

Job Details: 04/30/2021

"Cc unit not powering on Was able to enter diagnostics and found error of f6e2 and f6e3 unit would not go past that point Errors are for miscommunication error needs UI and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Chesterland, OH 44026

Joe O

Job Details: 04/30/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Sheffield Lake, OH 44054

Marie V

Job Details: 04/30/2021

"Cc that the unit is leaking. Check SP and verify bellow, bellow was torn in 4 different spots. Replaced bellow and control, tested unit. Op test ok. Brought core for return"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC

Near Geneva, OH 44041

Jeff M

Job Details: 04/30/2021

The unit has a f6e3 code needs a ui and main control. No eta on parts. Cust will call when the parts have arrived.; ordrng 1 W11209420 (Control) and 1 W11095624 (Ui)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055DRE00

Near Ravenna, OH 44266

Brian M

Job Details: 04/30/2021

Cc of fan noise Found ice build up on back wall Found I didnt connect heater all the way Cleared ice and plugged in heater OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Aurora, OH 44202

Brian M

Job Details: 04/30/2021

Cc of error will not drain Found chopper broken off inside Installed pump Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS1

Near Strongsville, OH 44136

David R

Job Details: 04/30/2021

"Cc temp is off. Checked and unit was calibrated -10. Let customer know. Reset to normal, tested bake at 350*. Good, cycling. Tested at 400*, cycled. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE DRYER

Model 110.87089601

Near Maple Heights, OH 44137

Jason N

Job Details: 04/30/2021

"Cc unit not powering onChecked power in to unit. Good at 245v L1 to L2 and 123 L to N. Drum light turning on, according to tech sheet, main board had power. Checked power in to power cube(inverter board). Power in good at 123v. No power out to console board, should be 5vdc, reading 0v. Unit needs power cube. ; ordrng 1 WP3407228 (Power cube)"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Hiram, OH 44234

Brian M

Job Details: 04/30/2021

Cc unit is dead Found miscommunication error Needs UI and control ; ordrng 1 W11112656 (console) and 1 W11400681 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5200VQ1

Near Cleveland Heights, OH 44121

Jason N

Job Details: 04/30/2021

Installed base pads. Ran tub fill then spin and drain. Op test good.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Avon, OH 44011

Gabriel P

Job Details: 04/30/2021

Control board was replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW

Near Elyria, OH 44035

Gabriel P

Job Details: 04/30/2021

"Replace washer and hinge,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 04/30/2021

CC that the clothes are not getting washed. Found the shifter out of the cam. Will need a new shifter. Do not have shifter on the t/s. ; ordrng 1 W10913953 (Shifter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Elyria, OH 44035

Gabriel P

Job Details: 04/30/2021

"Cc that they have low ice production. Verified cycled the ice maker and it is cycling as designed and ice harvest out as well,Explained to customer ice maker will make 8 cubes of ice every 3 to 4 hours. Opt test ok.no issue found also filter needed to be reset"

We serviced a

GE WASHER

Model GFWR4805F1MC

Near Huntsburg, OH 44046

Brian M

Job Details: 04/30/2021

"Cc unit pausing and not spinning Found service pointer on issue advised to replace harness and control ; ordrng 1 WH12X26034 (washing machine cont) and 1 WH19X25495 (rps module harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRS

Near Shaker Heights, OH 44122

Dan H

Job Details: 04/29/2021

"Customer complaint that door gasket is torn, gasket is sealing, tear is cosmetic, advised customer that replacing door gasket is not necessary at this point"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Mentor, OH 44060

Joe O

Job Details: 04/29/2021

"Cc: leakingConfirmed water marking on water mat. Customer had load ready to run. Ran normal cycle. Watched whole cycle. Could not duplicate leaking. Spoke with BJ, he stated he has seen where water entering tub ring will flow between tub ring and tub and out onto the floor. Found no moisture between tub ring and tub. Cannot duplicate issue."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM0

Near Westlake, OH 44145

Marie V

Job Details: 04/29/2021

"Cc that the unit isnt washing the dishes properly. Started a normal cycle. Unit started running. Found filter loose, corrected, also ran diag no error codes found. When test done. No error codes. Check spray arm found them clogged .Unit drains properly advise cust to run a clean cycle on unit every month to help dishwasher, also to run hot water before starting unit . Unit will need both spray arm I tried to clear out but not good. Cust can install no need to reschedule.; ordrng 1 WPW10340504 (Spray arm) and 1 WPW10340527 (Spray arm)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Avon, OH 44011

Marie V

Job Details: 04/29/2021

"Cc that the unit is taking too long to preheat. Set unit to 350* when unit is preheating, it shuts the flame off and then back up. Tested control is sending correct power. Tested outlet , is also good. Unit will need dsi board and gas valve. ; ordrng 1 WPW10602001 (Gas valve) and 1 W11162730 (Module spark)"

We serviced a

MAYTAG WASHER

Model MVWC465HW0

Near Broadview Heights, OH 44147

Dan H

Job Details: 04/29/2021

"Customer complaint that unit is not completing cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, unit needs new valve, customer does not want repair ; used 1 W11210459 (VALVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Strongsville, OH 44149

Corina B

Job Details: 04/29/2021

Replaced the oryan board. Recharged the system with 4.5 oz of r134. Optest ok. ; saved tckt

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Eastlake, OH 44095

Corina B

Job Details: 04/29/2021

When pulling unit out. Found an extension cord without a ground on it. Advised cust the unit needs to be on a Dedicated circuit. Plugged unit into a different outlet. Started to work. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Brook Park, OH 44142

Marie V

Job Details: 04/29/2021

"Replaced part , tested . Op test ok."

We serviced a

GE RANGE

Model JGB918SEL3SS

Near North Royalton, OH 44133

Dan H

Job Details: 04/29/2021

"Customer complaint that oven shuts off and display shows started bake for 350 degrees, display showed 292 degrees immediately, oven heated to 120 and shut off, oven temperature sensor is reading 1500 ohms at room temperature, unit needs new oven temperature sensor ; ordrng 1 WB20K10015 (Ots), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFA32SMHZ02

Near Berea, OH 44017

Marie V

Job Details: 04/29/2021

Cc that the unit will shut off and it wouldnt turn back on unless turned the power off and on to get it to work and it will show straight line on control instead of the temp. Unit has good frost pattern. Try to do some diag to hear all other components working but it didnt worked. When open the door after many times control acted up and showed straight lines and you have to press the pluss button to get unit to work but later on it stopped. Unit will need main control.; ordrng 1 WPW10637328 (Control)

We serviced a

KENMORE DRYER

Model 110.867427

Near Brecksville, OH 44141

Gabriel P

Job Details: 04/29/2021

Cc that dryer is not working at all. Verified and dryer was unplugged and the star button needed to be held to start unit dryer is working as designed. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW0

Near Novelty, OH 44072

Brian M

Job Details: 04/29/2021

Cc of noise Found noise coming from blower wheel wheel is stripped out on motor no way of getting it off Needs motor wheel and housing ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel) and 1 W10888146 (housing) and 1 W10841728 (seal)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1515LW5

Near Independence, OH 44131

Gabriel P

Job Details: 04/29/2021

Cc that unit not cooling. Verified and unit was not properly grounded. Issue was fixed. opt test ok

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Parma Heights, OH 44130

Gabriel P

Job Details: 04/29/2021

Cc that dryer is not operating. Verified and found that one of the connectors on the motor were loose inserted wire correctly and dryer working as designed. Opt test ok.; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Parma, OH 44129

Gabriel P

Job Details: 04/29/2021

Cc that freezer was not sealing properly. Verified and found that gasket had popped out of place so we clamped it back in and door is sealing as should now also cleaned out all moisture and ice for them. Opt test ok.

We serviced a

GENERAL ELEC DISHWASHER/B-IN

Model GDT580SMF4ES

Near Columbia Station, OH 44028

Corina B

Job Details: 04/29/2021

CC that the unit is leaking from the door. Started a cycle let run for 30 minutes. Could not duplicate the leak did see the trim for the cabinets bent inward. Could be causing the door to not shut properly. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Mentor, OH 44060

Joe O

Job Details: 04/29/2021

Cc: left rear burner flame goes out when on lowAdjusted valve. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near North Ridgeville, OH 44039

Corina B

Job Details: 04/29/2021

CC that there is a fault code that comes up. Ran diag F3e2 pressure hose. Drain pump does not shut off. Will need a new control. Office will need to schedule ; ordrng 1 W11498802 (Control)

We serviced a

MAYTAG WASHER

Model MVWB750WQ1

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/29/2021

I inspected the unit for a week I was unable to find one I did locate the source of the original leak it is coming from their furnace I think? I can visually see a pipe leaking water onto the floor

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Novelty, OH 44072

Brian M

Job Details: 04/29/2021

Cc UI not responding Replaced UI OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, OH 44108

Jason N

Job Details: 04/29/2021

"Cc unit not able to start normal cycle after running clean washer cycle.Customer stated she turned clean washer cycle on, the unit went through the cycle. When she tried to start a normal cycle after, the unit stayed on clan washer. Advised customer she would have to turn the clean cycle off on this model before starting a normal cycle. Press clean washer cycle button until off is displayed. Ran auto test, and then started normal cycle. All functions are normal. Unit is working as designed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHT2117NF4

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/29/2021

Icemaker is failed its receiving 120 V power needs a new icemaker.; ordrng 1 5304480709 (Ice maker) and 1 S (S)

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Mentor, OH 44060

Joe O

Job Details: 04/29/2021

"Cc: right rear burner not shutting offTested burners. Burners are shutting off and cooling down. Cooktop hot lights are functioning. Advised customer unit takes time to cool down. Called whirlpool tech line spoke with Leon. He stated the cooktop hot light is on timed cycle, so the cooktop can still be hot when the light goes off. He stated the cooktop hot light will only stay on if the burner was on for more the 5 mins and will only stay on for a limited time, so the cook top can still be hot. He stated the cooktop on light should shut off and not turn back on until the burner is used again. He stated to replace the control. Needs controlControl out of stock. Office to reschedule; ordrng 1 W11106265 (cntrl-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Elyria, OH 44035

David R

Job Details: 04/29/2021

"Found pinched water line, corrected, tested, Icemaker good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Mentor, OH 44060

Joe O

Job Details: 04/29/2021

"Cc: leaking, squealing beltFound gear case leaking oil. Belt slipping on motor pulley. Needs gear case cam and beltGear case and belt out of stock, office to reschedule; ordrng 1 W11423758 (Gear case) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Elyria, OH 44035

David R

Job Details: 04/29/2021

"Water fill tube pushed too far back, causing ice build up on bottom FZ. Corrected, tested, steamed ice, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ 12

Near Cleveland, OH 44108

Jason N

Job Details: 04/29/2021

"Cc unit part fell off, now ice and water coming out of dispense. Found inner ice door had fallen off, ice melting inside container due to not being insulated. Snapped inner ice door piece back into place. Tested ice dispense. Op test good."

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Cleveland, OH 44106

Jason N

Job Details: 04/29/2021

"Cc unit not draining, error code f9e1.Customer stated he attempted to pull drain basket, he did not find anything inside. Back panel on unit was removed. Pulled front panel, checked drain pump, found sock stuck in impeller. Removed and ran auto test, unit filled and drained properly. Found bellow not secured on tub properly, bellow pulled off tub lip, retaining ring loose, several more items stuck between basket and tub. Removed items and secured bellow to tub. Reran auto test, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Jefferson, OH 44047

Jeff M

Job Details: 04/29/2021

Customer still having issues with the machine not washing correctly I put the unit in diagnostics the unit has a control fault needs a new control actuator and belt told the customer to give us a call once the parts of arrived there is no ETA on the control board; ordrng 1 W11212745 (Actuator) and 1 W11411581 (Control) and 1 W11213879 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Elyria, OH 44035

David R

Job Details: 04/29/2021

"Looked over unit, water is good, Icemaker and temps are good. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS1

Near Parma, OH 44129

Dan H

Job Details: 04/29/2021

"Installed new bake element, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near North Ridgeville, OH 44039

Corina B

Job Details: 04/29/2021

Replaced the door and arm. Optest ok.

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Mentor, OH 44060

Joe O

Job Details: 04/29/2021

Installed hinges. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Cleveland, OH 44113

Jason N

Job Details: 04/29/2021

"Cc unit middle rail broke. Confirmed, replaced mullion rail with customer supplied pre Id part. Op test good."

We serviced a

JENN-AIR WALL OVEN

Model JJW2830DB00

Near Strongsville, OH 44149

David R

Job Details: 04/29/2021

"F2E1 stuck key error. Followed tech sheet. Took off control panel, took all wires off, reconnected. Turned unit on, cleared fault, turned on both ovens, bake at 350, good, cycled. Op test ok.** if happens again would order control panel."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/29/2021

"Replace motor,cam,belt,gearcase ,shifter,ran diagnostics all test pass"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Willoughby, OH 44094

Joe O

Job Details: 04/29/2021

Installed led module. Op test ok

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DP01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/29/2021

Cc that double oven is throwing a F2E1 error code. verified issue and tried to reboot and check connectors but issue was still happening. Will need to replace console on unit. Ordering part.; ordrng 1 W11232121 (Control panel)

We serviced a

WHIRLPOOL RANGE

Model RF378LXKB

Near Westlake, OH 44145

Corina B

Job Details: 04/29/2021

"CC that the front left burner is not working. Confirmed the burner is not working. Found the hot surface light is on. Found the switch is open. ; ordrng 1 WP3149400 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT580SSF7SS

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/29/2021

"Cc that the unit opens up the dispenser but the pod stays in and that it melted a cub an a cutting board and dishes werent clean. Started normal cycle, unit filled with water and just sat there, the heater was working but motor wasnt, try to go on diag, got unit to test simple components and it would not run the motor it filled and drained all out, but wasnt running. Check for power going to the motor 122V. Unit will need new motor.; ordrng 1 WD26X23258 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Cleveland, OH 44128

Jason N

Job Details: 04/29/2021

"Cc unit codes f3e2.Ran diagnostics, confirmed code f3e2 for moisture sensor open or shorted. Ran moisture sensing test, test good. Checked outlet thermistor, thermistor reading open. Replaced outlet thermistor using customer supplied part. Found new thermistor is reading open. Will need to reorder thermistor. ; ordrng 1 Wp8577274 (Thermistor)"

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Avon Lake, OH 44012

Corina B

Job Details: 04/29/2021

"Cust showed pop, sent pic. CC that the oven does heat to the correct temperature. ran diag no codes. Turned oven on to 350*. Calibrated oven. Optest ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44144

Dan H

Job Details: 04/29/2021

"Customer complaint that unit is not spinning clothes out, ran diagnostics found f0e5(off balance) error code, unit is not level, leveled unit, customer has one rug in basket to show that unit would not spin out , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Elyria, OH 44035

Marie V

Job Details: 04/29/2021

"Cc that the unit isnt cooling. Took temps both 80*. On both section. Check with light could not find a leak. Got nitrogen and filled unit up, started leaking at the filter drier, replace from T/S. Put unit into a vacuum for 10 min no changes on gages, Filled unit back with R134a, 3.7OZ. Frost pattern started forming and pressure on low side is at 0 at this point. Cust had to go, couldnt check for full frost on evaporator, but it started working good. Advice to allow 24 before putting any food on freezer and fresh food section. Op test ok; used 1 WPW10143759 (DRIER) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/29/2021

"Cc that the unit will leave water standing at the bottom of unit. And one of the lights still on. Ran diag found F8E1 no fill long fill. Teste components found water valves not open all the way, only a little bit of water coming in. When opened all the way in still, cust opened a valve and unit started filling properly. Ran calibration and auto test. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Aurora, OH 44202

Brian M

Job Details: 04/29/2021

Cc of noises Found all noises to be normal operation sounds OP Test Ok

We serviced a

KITCHENAID RANGE

Model KFDD500ESS02

Near LaGrange, OH 44050

Gabriel P

Job Details: 04/29/2021

"Replace console,opt test ok ; ordrng 1 W10692425 (Console)"

We serviced a

AMANA REFRIGERATOR

Model ARSE66ZBS

Near Jefferson, OH 44047

Jeff M

Job Details: 04/29/2021

The unit does not make ice I took the icemaker out the nonstick coating in the tray is breaking down the icemaker is receiving 120 V AC needs a new icemaker customer already paid in full. No eta; ordrng 1 D7824706Q (Ice maker) and 1 S (S)

We serviced a

ROPER DRYER

Model RED4516FW0

Near Mantua, OH 44255

Brian M

Job Details: 04/29/2021

Cc unit not turning on Found thermal fuse open Replaced OP Test Ok

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/29/2021

Cc of low lint build up Could not find a issue unit is vented out properly No issue found

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Streetsboro, OH 44241

Brian M

Job Details: 04/29/2021

Cc agitator loose Found agitator stripped out Needs agitator ; ordrng 1 WP3951744 (agitator)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, OH 44128

Jason N

Job Details: 04/29/2021

"Cc unit making squealing sound.Ran auto test, confirmed belt slipping when in spin cycle. Replaced drive belt using truck stock. Reran auto test, no abnormal sound heard. Op test good.; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC

Near Andover, OH 44003

Jeff M

Job Details: 04/29/2021

The UI is not responding Consistently needs a new UI ; ordrng 1 W10911024 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Streetsboro, OH 44241

Brian M

Job Details: 04/29/2021

Cc no ice Found bail arm to be stuck in the up position removed icemaker and repositioned bail arm

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Strongsville, OH 44136

David R

Job Details: 04/29/2021

"Found open contacts on start switch, ordering start switch ; ordrng 1 WPW10117655 (Start switch)"

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Fairview Park, OH 44126

Dan H

Job Details: 04/29/2021

"Customer complaint that unit is not completing cycle and not spinning, ran diagnostics found f7e7(motor unable to reach target rpm) and f7e1(basket speed fault) error codes, shifter failed optical test, bearings in gearcase are worn, unit needs new shifter and gearcase; ordrng 1 W11132267 (Gearcase) and 1 WPW10006355 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/29/2021

Found motor not receiving proper power Needs control and motor and wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 W10857612 (timer)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bedford, OH 44146

Jason N

Job Details: 04/29/2021

"Cc unit not heating properly.Checked power cord connection, corrected wiring, removed ground from neutral terminal and connected to chassis. Plugged in unit, ran dryer test. Unit tumbling and heating properly. No issues found with unit, unit working as designed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Wickliffe, OH 44092

Joe O

Job Details: 04/29/2021

Installed motor and belt. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model DU1345XTVB1

Near Bedford Heights, OH 44146

Jason N

Job Details: 04/29/2021

"Cc unit not draining Confirmed water sitting in bottom of unit. Cleared water from unit, checked chopper blade assembly. Checked clear. Pulled drain pump, found impeller on pump separated from shaft. Unit needs drain pump. Replaced using truck stock. Ran wash test then cancel drain. Op test good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Kent, OH 44240

Brian M

Job Details: 04/29/2021

Complaint lights flashing Found unit stuck in sensing mode Reset control ran manual test on valves drain and spin OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Euclid, OH 44117

Jason N

Job Details: 04/29/2021

"Cc unit not going into sense. Customer stated about 50/50 unit will go into sensing and start. Started wash cycle several times, unit going into sense every time. Had customer start cycle, found customer was pulling off start button too early before final countdown to 1. Advised customer to hold start button slightly longer until sense appears on display. Customer tried several times, good to go. Op test good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD2A

Near Middleburg Heights, OH 44130

David R

Job Details: 04/29/2021

"Replaced latch, tested, still not working properly. Still showing flashing lights on UI. Called Brain, followed tech sheet. The old switch test good. Would order and replace UI. **can we credit the money paid for switch towards the UI? And whatever is left add to total due?; ordrng 1 5304518467 (UI)"

We serviced a

GE REFRIGERATOR

Model DFE2HJNKPES

Near Perry, OH 44081

Jeff M

Job Details: 04/29/2021

The unit is leaking possibly from the compression fitting on the waterline behind the refrigerator I shut the waterline off so theres no water getting to the machine so I can stop leaking supposedly. I cannot remove the fridge from the wall it is a super tight fit I told the customer if she was able to remove that refrigerator within a 30 day service call warranty will come back out and see what else is going on I also told her if it is that copper fitting for that waterline we do not replace the fitting; saved tckt

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Orwell, OH 44076

Jeff M

Job Details: 04/29/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Olmsted Falls, OH 44138

David R

Job Details: 04/29/2021

"Cc not making ice. Found door harness wires cut through.ordering white left door.*** 2 techs, requesting double labor ; ordrng 1 LW11038922 (Door)"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, OH 44119

Joe O

Job Details: 04/29/2021

Cc: oven stay turning onCustomer was locking keypad when trying to start baking. Advised customer the lock has to be off to start a bake. Ran test bake. Op test ok

We serviced a

KITCHENAID RANGE

Model KFGC506JSS

Near Solon, OH 44139

Joe O

Job Details: 04/29/2021

Cc: burners still clicking after ignitingFound outlet has a hot neutral reverse. Found a correct outlet near unit. Plugged in unit to correct outlet. Unit stopped clicking. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Ravenna, OH 44266

Brian M

Job Details: 04/29/2021

Cc unit not drying Ran diagnostics found no errors heater is working properly Advised on jet dry and gave samples

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAH00

Near Ravenna, OH 44266

Brian M

Job Details: 04/29/2021

"Cc still no iceRan ice maker diagnostics found ice maker functioning properly But ice bin transmitter is intermittently working keeps cutting in and out on reading full and empty bin Needs transmitters ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Kent, OH 44240

Brian M

Job Details: 04/29/2021

Cc some of his cups have water on top The cups in question have a pretty good sized dip in them Advised that because of the dip the water will sit because it has no where to run off Unit is functioning properly

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Perry, OH 44081

Jeff M

Job Details: 04/29/2021

The unit went off-balance quite aggressively push the side of the cabinet out took a picture of it. theres no error codes customer showed me the load they had in the machine it was just a standard load. Shirts things like that. Ordering a control board just in case its a software issue in the machines not detecting properly balanced load. Theres no ETA on that part customer will call us once they receive it; ordrng 1 W11419171 (Control)

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC

Near Lorain, OH 44053

Gabriel P

Job Details: 04/29/2021

"Check all fuse and igniter test pass,unit is also gas so will will not be able to check for heat but each part check good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Madison, OH 44057

Jeff M

Job Details: 04/29/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 04/29/2021

"Cc unit not washing or draining clothes correctly. Ran diagnostics, found codes f0e3 for overload and f0e5 for offbalance. Ran auto test and calibration. All functions passed. Asked customer about clothing loads. Customer is filling tub 3/4 full, hence the overload and offbalance codes. Advised customer about load sizing for this unit and if offbalance situations still arise, to pause unit and redistribute load. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near University Heights, OH 44118

Dan H

Job Details: 04/29/2021

"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

GE DISHWASHER

Model GDT695SFL5DS

Near Richmond Heights, OH 44143

Dan H

Job Details: 04/29/2021

"Customer complaint that unit is not draining, confirmed, found drain pump no pumping water out, unit needs new drain pump , customer does not want repair at this time; ordrng 1 WD19X24829 (Dp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS8

Near Pepper Pike, OH 44124

Dan H

Job Details: 04/29/2021

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing , a screw in door backed out causing door to not seal properly, tightened, no leaks, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Lyndhurst, OH 44124

Jason N

Job Details: 04/29/2021

"Cc unit upper rack rubbing on gasket.Confirmed left side of upper rack slightly rubbing on door gasket, customer concerned it may tear gasket. Found left side of rack is bowed out slightly. Removed adjuster, manipulated(pushed in) top of rack to straighten out. Reinstalled adjuster. Top rack now freely moving in and out without touching gasket. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Mentor, OH 44060

Joe O

Job Details: 04/28/2021

"Cc: leakingCustomer states unit leaking front left corner of unit. Ran normal cycle, ran diagnostics cycle. Customer loaded unit with towels. Ran normal cycle. Let unit fill and wash. Could not duplicate leak. Placed water mat. Advised customer to monitor. Op test ok"

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