Service History 382 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Painesville, Ohio 44077

Dan

Job Details: 08/26/2024

Installed new ice maker

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW01

Near Cleveland, Ohio 44105

Manny

Job Details: 08/26/2024

"Cc unit filter is stuck, verified and filter hook damaged, causing the filter to get stuck, replaced with customer filter, opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Cleveland Heights, Ohio 44121

Manny

Job Details: 08/26/2024

"Cc unit not cooling, verified and temps in fz at 35F and in ff at 53F, pulled out and hooked to killawatt and pulling 0.5 amps, removed evaporator cover and partial frost pattern on evap, unit needs evap, compressor and couplers, customer will contact Costco and try to return the unit.; ordrng 1 W11546692 (Evaporator) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler) and 1 W11635510 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Euclid, Ohio 44123

Manny

Job Details: 08/26/2024

"Cc icemaker leaking when on, verified and fill tube out of the icemaker, removed icemaker and readjusted fill tube opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near East Cleveland, Ohio 44112

Manny

Job Details: 08/26/2024

"Customer it displays f7 code, verified and f7e1, replaced shifter and cap, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Cleveland, Ohio 44111

Manny

Job Details: 08/26/2024

"Cc that unit have broken wires on the back, verified and unit needs main harness; ordrng 1 W11690904 (Harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Westlake, Ohio 44145

Manny

Job Details: 08/26/2024

"Cc that filter door latch came off, and filter stuck, verified and filter hard to come of since housing is brand new, removed and reinstalled multiple times and had the customer removed it as well, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Rocky River, Ohio 44116

Manny

Job Details: 08/26/2024

"Replaced ice door, ran test , opt test ok"

We serviced a

KENMORE DRYER

Model 110.87273100

Near Willoughby, Ohio 44094

Brian M

Job Details: 08/26/2024

Cx unit still not drying all the time Ran test cycle unit is heating up But this time I found the coils intermittently working 348375 348374 348376 parts are nla ; ordrng 1 348375 (Coil nla) and 1 348376 (Coil nla) and 1 348374 (Coil nla)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW0

Near Painesville, Ohio 44077

Jason N

Job Details: 08/26/2024

Installed heater element. Ran timed dry test cycle. Good heat. Op test good.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Mentor, Ohio 44060

Jason N

Job Details: 08/26/2024

"Cc unit making grinding/vibration noise Customer stated unit is still making noise sometimes during bake cycle or during cool down period after. Showed video of noise, can hear some sort of panel vibration. Unit was already preheat to 400 degrees. No abnormal noise heard. Canceled bake cycle and let cool down. Unit starting making a slight vibration noise. Upon starting to inspect unit, noise stopped. Observed unit for 20 minutes, no noise heard. Restarted bake cycle to 400 degrees, pulled unit from cabinet space. Checked for loose panels, trim piece that might be vibrating. Nothing loose, no noise heard. Reset back into cabinet space, observed for 20 minutes, no noise heard. Unable to duplicate/find source of vibration."

We serviced a

LG WASHER

Model WM3700HWA

Near Mentor-on-the-Lake, Ohio 44060

Jason N

Job Details: 08/26/2024

"Cc bad odor when unit drains and dial not working correctly Customer states they use Affresh regularly but continue to have a bad smell when unit is washing. Advised customer to run a clean cycle using 1-2C bleach to kill the bacteria in the system, then upkeep with cleaning cycles. Alternatively manual clean out of system. Quoted customer clean out rate. Customer declined. Customer also states the dial selector is not working properly, confirmed, dial encoder is not progressing with movement of the dial. Quoted customer control replacement. Customer again declined. Estimate only. ; ordrng 1 EBR85194711 (PCB assembly -display)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near Mentor, Ohio 44060

Jason N

Job Details: 08/26/2024

"Cc unit not drying properly Ran diagnostics, no code stored. Ran test cycle, all functions passed, heater turned on, vent is opening. No issues found with unit. Instructed customer on several details to help with drying performance. Ensure always the use of Rinse aid, use extended dry option, use high temperature wash setting, and run hot water at sink before starting cycle. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWB965HC0

Near Willoughby, Ohio 44094

Brian M

Job Details: 08/26/2024

"Customer stated after previous tech left she could no longer start or run the machine Installed gear case and underside components Went to run test cycle and lid lock not functioning Needs lid lock ; ordrng 1 W11188327 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Eastlake, Ohio 44095

Brian M

Job Details: 08/26/2024

Cx unit is loud when filling Tested unit does seem louder than normal Replaced valve noise level still the Same Advised this is the way the unit is designed unit functioning properly

We serviced a

GE DRYER

Model GTDP490ED0WS

Near Euclid, Ohio 44132

Jason N

Job Details: 08/26/2024

"Cc timer not advancingChecked airflow through venting to outlet, good airflow. Ran timed dry cycle, after several minutes, timer did not advance. Unit will need timer replaced. Quoted customer replacement cost. ; ordrng 1 WE4M527 (Timer) and 1 WE01X20380 (Knob)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, Ohio 44106

Jason N

Job Details: 08/26/2024

Installed ff door. Ensured good seal to cabinet. Op test good.

We serviced a

GE DRYER

Model GFD55GSSN0WW

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 08/26/2024

"Cc unit not heating Ran test cycle, found ignitor glowing but no gas. Replaced gas coils using truck stock. Reran heat cycle. Good ignition, flame and heat. Let cycle several times. Unit is working properly. Faulty gas coils, part still under 1 yr warranty. ; used 1 279834 (COIL) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KGRS505XSS05

Near South Euclid, Ohio 44121

Jason N

Job Details: 08/26/2024

Cc left front burner will not shut offInstalled burner valve using customer supplied pre order parts. Tested all burner for proper operation. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Waite Hill, Ohio 44094

Jason N

Job Details: 08/26/2024

"Installed icemaker. Ran ice maker cycle test. Unit indexed, filled mold with water and stopped to freeze. No leaks. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Painesville, Ohio 44077

Dan

Job Details: 08/26/2024

"Customer complaint that unit is not making ice, found ice maker turned off, turned on ice maker cycled and filled, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Lorain, Ohio 44053

Angel

Job Details: 08/26/2024

Cc that ice maker is not making ice. Verified and ice maker cycles but wont receive water. Unit receiving voltage but nothing after diagnosing with BJ found a wire from water valve split in half. Fixed wire for now so customer could use ice maker but ordering harness.; ordrng 1 W11565110 (Harness)

We serviced a

GE DISHWASHER

Model DDT595SMJ2ES

Near Mentor, Ohio 44060

Jason N

Job Details: 08/26/2024

"Installed heater element. Ran wash test cycle, no leaks. Op test good."

We serviced a

GE DISHWASHER

Model PDT145SSL1SS

Near Chardon, Ohio 44024

Dan

Job Details: 08/26/2024

Installed new door panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near North Olmsted, Ohio 44070

David R

Job Details: 08/26/2024

"Customer had unit unplugged before tech arrival. Took pic of evap before starting. No frost because unit unplugged. Replaced heater, control, thermistor, ice door separator, fan and blade. Could see frost pattern starting. Told customer give 24-48 hours to cool. If any more problems, after would indicate a sealed system problem. As of now, unit is good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Cleveland Heights, Ohio 44118

Brian M

Job Details: 08/26/2024

Cx unit blowing from inside Found vent not installed correctly Attached to back of dryer but customer has issue with vent not being attached to vent box outside its just shoved into the wall hole Advised on getting vent fixed/replaced

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/26/2024

"Recovered refrigerant, installed condenser , brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10891058 (Lokring) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/26/2024

"Customer complaint that door is not sealing, found door gasket pulled out of groove, reinstalled, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Cleveland, Ohio 44105

Brian M

Job Details: 08/26/2024

At arrival found compressor actually on and running Spoke to BJ recommended to swap the start device Replaced start device ran test 102 compressor running and fans on Unit is cooling advised to let cool 3 more days And have the customer continue to monitor Customer has part If need to come back

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, Ohio 44202

Brian M

Job Details: 08/26/2024

Cx unit giving error Found stored error of vent wax motor Ran test cycle found fan to have noise when at that stage Also found unit to have a ton of suds despite no soap addedSuspect to much jet dry being dispensed ; ordrng 1 W11649995 (Vent) and 1 W11412300 (Dispensor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS5

Near Burton, Ohio 44021

Brian M

Job Details: 08/26/2024

Installed fan Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KENMORE REFRIGERATOR

Model 79572063110

Near Madison, Ohio 44057

Dan

Job Details: 08/26/2024

"Recovered refrigerant, installed compressor, filter drier , brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.76oz of r134a, software update is not working, unit needs new main control, charging customer the difference for sum; ordrng 1 CSP30021077 (Cntrl)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Maple Heights, Ohio 44137

Bill

Job Details: 08/23/2024

"Cc unit making noise, confirmed cc. Installed a dryer repair kit from truck stock. Tested opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ09

Near Shaker Heights, Ohio 44122

Bill

Job Details: 08/23/2024

"Cc sparks, confirmed cc. Scorch mark just above left front rack cradle and scorch mark on rack. Removed rack and ran unit with a cup of water for 1:30 no sparks. Installed rack, confirmed it was sitting in all four cradles properly. Ran unit for an additional 30 sec, no sparks. Unit operating as intended. Uploaded quick pic of POP."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, Ohio 44105

Bill

Job Details: 08/23/2024

"Cc unit not starting, confirmed cc. Found wire ripped from pump, changed harness. Tested found that latch was broken, ordered new latch. Office to follow up as latch is out of stock.; ordrng 1 W11670519 (Latch.)"

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Cleveland, Ohio 44105

Bill

Job Details: 08/23/2024

"Cc unit not starting, confirmed cc. Belt broken, triggered the safety shutdown. Ordered new belt rollers and tension pulley. Follow up scheduled for 8/28; ordrng 1 6602-001655 (Belt) and 1 DC93-00634A (Tension pulley) and 2 DC97-16782A (Roller)s and 2 DC97-16782A (Rear rollers)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ARB2557CSR

Near Gates Mills, Ohio 44040

Bill

Job Details: 08/23/2024

"Cc freezer frosting a lot and door hard to open, confirmed cc. Was informed that ice maker stopped working, found the fill valve to be frozen. Unit will need rails, ice maker valve and switch. Repairs cannot be completed fully do to rails being N.L.A., advised customer of this and gave estimate for remaining repairs. Customer chose not to continue at this time.; ordrng 1 D7824706Q (Ice maker) and 1 WP67003753 (Valve) and 1 W11396033 (Switch) and 1 67001248 (Lh rail (N.L.A)) and 1 67001249 (Rh rail (N.L.A.)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Willoughby Hills, Ohio 44092

Bill

Job Details: 08/23/2024

"Changed probe, panel and control, ran unit up to 350. Tested good."

We serviced a

KITCHENAID COOKTOP ELE

Model KECD866RSS05

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 08/23/2024

"Pulled unit from counter top, installed fan switch. Reinstalled unit. Fan operation tested good. Op test good."

We serviced a

CROSLEY DRYER

Model CGD7011LW0

Near Cleveland, Ohio 44135

Manny

Job Details: 08/23/2024

"Cc unit not buzzing, verified and no buzzing, ran test cycle and unit heating properly, took console off and control making a buzzing sound, and encoder led no working, ordering encoder control and buzzer ; ordrng 1 W11565515 (Control) and 1 WP694419 (dryer buzzer) and 1 W11627521 (Encoder)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rocky River, Ohio 44116

Manny

Job Details: 08/23/2024

"Cc unit getting warm in ff, verified and thermostat open and diffuser not opening, ordering fz and ff thermistors and diffuser ; ordrng 2 W10316760 (thermistor)s and 1 W11236851 (diffuser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM05

Near Cleveland, Ohio 44114

Manny

Job Details: 08/23/2024

"Cc unit no cooling, verified and compressor seized up, unit will need compressor; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Shredder valve) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11109499 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Cleveland, Ohio 44134

Manny

Job Details: 08/23/2024

"Cc unit not cooling, verified and unit, defrost not working, ordering heater and harness ; ordrng 1 W11562214 (Harness) and 1 W11562215 (Heater)"

We serviced a

KENMORE DRYER

Model 110.86872800

Near Wickliffe, Ohio 44092

Joe O

Job Details: 08/23/2024

"Cc: loud clunking noise when starting. Customer had unit running upon arrival. No loud clunking. Allowed unit to cool. Tested. Found motor mount popped off. Re seated motor mount. Tested. No more noise. Found rear drum seal worn. Op test okBuilt estimate for drum sealCustomer does not want to repair at this time; ordrng 1 279408 (rear drum seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Euclid, Ohio 44123

Joe O

Job Details: 08/23/2024

"Order incorrect part. Needs encoderTook panel to return. Rebuilt ticketOffice to refund the difference. ; ordrng 1 W11481116 (Encoder), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW0

Near Cleveland, Ohio 44110

Joe O

Job Details: 08/23/2024

"Cc: not spinning, f6 error. Found bearing worn, needs complete tub and basket assembly.Basket shows discontinued. Office to research; ordrng 1 W10772617 (tub-outer) and 1 W10772613 (tub-outer) and 1 8182232 (basket) and 1 W10772612 (tub-outer) and 10 WP8540092 (clamp)s"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ10

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 08/23/2024

"Cc unit frosting in freezer, door not sealingFound light frost in freezer, door is not gliding properly. Cleaned up frost buildup on freezer door rails. Lubricated rails with light silicone oil. Door open and close is much improved. Door gasket is sealing to cabinet. Op test good."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 08/23/2024

"Cc unit lights do not work when left side door opened, food is freezing in ff section top shelf Found left door switch level broke off. Replaced door switch using customer supplied pre id part. Lights and dispense operation test good. Ran damper control test 121, damper is closing and opening properly, no air leak when closed. Due to continued freezing complaint, called WPL Tech-Line, Steve, all checks passed. Unit is working as designed. Instruct customer on product loading(location) to avoid blocking airflow."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Beachwood, Ohio 44122

Jason N

Job Details: 08/23/2024

"Cc unit not finishing cycles, water left in clothesRan diagnostics, no codes stored. Ran test cycle, all functions passed. Ran quick wash cycle with clothing load. Cycled stalled at spin and drain sequence. Unit kept adding and draining water as if load was unbalanced. Load was balanced properly. Ordering main control. ; ordrng 1 W11626074 (Control-elec)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near South Euclid, Ohio 44121

Jason N

Job Details: 08/23/2024

"Cc unit not advancing cyclesRan diagnostics, found code f8e1 for long fill. Ran test cycle, found no hot water coming into unit. Found valve on wall closed off. Opened valve, good flow on hot and cold sides. Test cycle finished, functions passed. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH09

Near Mentor, Ohio 44060

Jason N

Job Details: 08/23/2024

"Installed condenser fan parts. Condenser fan running, no abnormal noise heard. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Painesville, Ohio 44077

Jason N

Job Details: 08/23/2024

Installed dispenser assembly and ff door gasket. Cleared up ice buildup from freezer. Ensured good seal to cabinet. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Lorain, Ohio 44053

Angel

Job Details: 08/23/2024

Replaced drive motor tested unit opt test good.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2778EEZ00

Near Avon Lake, Ohio 44012

Angel

Job Details: 08/23/2024

"Cc that u it is doing the same thing again. Verified and found RC evaporator frosted over will need harness control board and evaporator cover replaced. Ordering parts.; ordrng 1 W10807590 (Control board) and 1 WPW10501260 (Evaporator cover) and 1 WPW10277799 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WALL OVEN

Model JK955S0K4SS

Near Bay Village, Ohio 44140

Angel

Job Details: 08/23/2024

Cc that when she uses the oven she cant use high temps because oven will give and F96 fault. Tested cooling fans and noticed bottom cooling fan is running real slow. Will need fan looked up part and no longer available. ; ordrng 1 WB64T10028 (Fan (discontinued))

We serviced a

MAYTAG REFRIGERATOR

Model MTF2155GRQ

Near Rocky River, Ohio 44116

Angel

Job Details: 08/23/2024

Cc that unit was leaking from ff section area. Verified and found drain tube clogged up. Cleaned it out and made sure water was flowing opt test good.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW3

Near Rocky River, Ohio 44116

Angel

Job Details: 08/23/2024

"Cc that it takes too long to dry clothes. Unit is a month old tested unit and its working as should. Tried to check vent outside but looks like vent is going to the roof or somewhere we cant see where its at, so I recommended them to get the vent checked out because dryer is not showing any issues."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Rocky River, Ohio 44116

Angel

Job Details: 08/23/2024

Cc that warming drawer was falling off on one side. Verified and the slide was not on installed correctly and found that power cord customer had was not the correct one this is a dual fuel range and ovens are electric and he had a 120vac power cord on. Replaced power cord tested unit opt test good.; used 1 WX09X10006xGEx (3 PRONG RANGE CORD) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW0

Near Lakewood, Ohio 44107

Angel

Job Details: 08/23/2024

Cc that unit is not preheating or heating properly. Tested unit and found igniter weak. Replaced igniter tested unit opt test good.; used 1 12400035 (IGNITER) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Avon, Ohio 44011

Marie V

Job Details: 08/23/2024

"Cc that freezer lights and top 2 lights are not working.confirmed, replaced kit from W, all refrigerator lights. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Westlake, Ohio 44145

Marie V

Job Details: 08/23/2024

"Cc that the unit is not working because of a leak from installation. Confirmed found elbow on water supply has failed, also drain hose was not installed properly and it was leaking, corrected issue. Will need plumber to install elbow to unit."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RW0

Near North Olmsted, Ohio 44070

Marie V

Job Details: 08/23/2024

Replaced lower panel door. Op test ok

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Oberlin, Ohio 44074

David R

Job Details: 08/23/2024

"Cc unit will do 3-5 loads in a row, when it gets hot it will not come on, customer will have to let sit for 20 mins, unplug and reset power and then be able to start back up properly. Turned unit on to check venting. Found that the vent is about a 4-5 foot run, short vent but clogged. Cleared out all debris for customer, tested, good airflow now. Also went over Service Pointer #: W11727795, hooking unit up to WiFi, advised customer. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Grafton, Ohio 44044

David R

Job Details: 08/23/2024

Cc unit wont drain. Found broken wire to drain pump. Replaced harness from t/s. Ran test mode. All components working. Good. Op Test Ok. ; used 1 W11643701 (WIRE HARNESS) from stock

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM06

Near Avon, Ohio 44011

David R

Job Details: 08/23/2024

"Tried adjusting feet, moving unit out of place. Door still not closing all the way by itself. Ordering door, gasket, hinges.; ordrng 1 WP2261963 (Hinge) and 1 W10574262 (Bottom hinge) and 1 W11676609 (Hinge pin) and 2 WP487576 (Washer)s and 1 W10746792 (Door) and 1 W11178521 (Nameplate) and 1 W11661568 (Gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Olmsted Township, Ohio 44138

David R

Job Details: 08/23/2024

"Replaced hose and drain. Went over what could be causing smell, cleaning the filter, gasket, maintenance on unit, also cleaning the garbage disposal as well. Gave tips. Unit itself is good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Olmsted Falls, Ohio 44138

David R

Job Details: 08/23/2024

Replaced damper. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Madison, Ohio 44057

Dan

Job Details: 08/23/2024

"Customer complaint t.hat unit is leaking ice maker door, ice chute door is sealing, no leaks found, unable to duplicate the problem, unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFEA

Near Mentor, Ohio 44060

Dan

Job Details: 08/23/2024

"Customer complaint that unit is leaking, confirmed, found unit leaking from seam in valve, unit needs new valve ; ordrng 1 242252702 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Willowick, Ohio 44095

Dan

Job Details: 08/23/2024

"Customer complaint that unit is not cooling, fresh food section temperature is at 68 degrees, freezer section temperature is at 4 degrees, found evaporator fan barely spinning, fan motor is receiving 120vac , installed new evaporator fan motor from truck stock surplus, op test good ; used 1 WPW10464673 (Fn mtr) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Wickliffe, Ohio 44092

Dan

Job Details: 08/23/2024

"Customer complaint that lid is not unlocking, confirmed, drain pump is just humming, ran diagnostics found f9e1(long drain) error code, drain pump is not pumping out, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 W11396717 (Drain pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Kirtland, Ohio 44094

Dan

Job Details: 08/23/2024

"Customer complaint that unit is leaking, confirmed, unit is leaking from tub, unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W11409866 (Tub)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS11

Near Painesville, Ohio 44077

Dan

Job Details: 08/23/2024

"Customer complaint that unit is making noise, ran compressor and condenser fan, evaporator fan, defrost heater, and air damper, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rome, Ohio 44085

Dan

Job Details: 08/23/2024

"Customer complaint that unit is not draining, ran drain and spun cycle, lid locked, drain pump is working, found very little water flow from supply, advised customer that they need a plumber to correct water pressure, unit is operating as designed"

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Rock Creek, Ohio 44084

Dan

Job Details: 08/23/2024

"Customer complaint that unit is not draining, confirmed, drain pump is not working, unit needs new drain pump ; ordrng 1 WH11X29539 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/23/2024

"Customer complaint of noise during spin cycle, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/23/2024

"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance load) and f0e2(oversuds) found hub worn out, unable to remove agitator, unit needs new agitator and hub, customer does not want repair; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Windham, Ohio 44288

Bill

Job Details: 08/23/2024

"Cc unit not working, confirmed cc. Found belt shredded, replaced belt from truck stock. Tested opt test good.; used 1 W11239857 (Belt) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Kent, Ohio 44240

Bill

Job Details: 08/23/2024

"Cc not working, confirmed cc. Uploaded damage pics, unit looks as though it has been dropped, causing cabinet to be twisted and bent out of true. Binding drum to the point I could smell the motor trying to turn drum. Office to follow up with further course of action as Im unclear who this coverage will fall under. ; ordrng 1 W11641121 (Top) and 1 W11417441 (Cabinet) and 1 W11402947 (Front) and 1 W11549461 (Motor) and 1 W11162467 (Bulkhead)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Streetsboro, Ohio 44241

Bill

Job Details: 08/23/2024

"Cc not drying and now not working, confirmed cc. Tested all sensors on unit, found no power going to unit. Outlet was bad, advised replacing outlet via an electrician."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRS08

Near Cleveland, Ohio 44110

Joe O

Job Details: 08/23/2024

"Cc: not making enough ice, not dispensingFound chunk of ice build up in crusher. And ice clumped together under ice maker. Cycled ice maker. Cleared crusher. Tested. Unit making and dispensing ice. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Cleveland, Ohio 44106

Joe O

Job Details: 08/23/2024

Cc: not heatingFound l2 and neutral reversed. Advised customer outlet needs corrected. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Highland Heights, Ohio 44143

Joe O

Job Details: 08/23/2024

"Cc: intermittently not dispensing waterCustomer stated unit will stop dispensing water, but if filter is removed and re installed unit will start dispensing again. Tested water at dispenser. Unit dispensing, and has good pressure. Unit functioning as designed at this time. Advised customer replace filter. Advised filters are good for up to 6 months."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC20898MES

Near Cleveland Heights, Ohio 44118

Brian M

Job Details: 08/23/2024

Before moving appliance found floor damage not from us Cx unit not allowing unit to change settings When removing the housing I popped the bulbs Needs bulbs And needs control board ; ordrng 1 WPW10207861 (cntrl-elec) and 1 SHIPPING (SHIPPING LOGISTICS*) and 2 8009 (light bulb)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 08/23/2024

Installed control housing Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

GE REFRIGERATOR

Model CZS22MP2NDS1

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 08/23/2024

Cx fill cup popped off Put fill cup in and made sure its clipped In Ran test harvest Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 08/23/2024

Cx moisture on freezer gasket This is normal for this unit Turned mullion sensor on full time Advised on functions

We serviced a

WHIRLPOOL DRYER

Model MDE9700AYW

Near Maple Heights, Ohio 44137

Brian M

Job Details: 08/23/2024

Cx unit not heating Found unit heating just fine Removed vent and retested no heat issues found at this time Advised on vent needing cleaned Because of age customer wants heater assembly replaced ; ordrng 1 WPW10222771 (box) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 08/23/2024

Cx unit not starting Found unit functioning properly Customer not aware of cycle sequence and how it start It senses before it starts to fill Advised on functions

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GTNXMQ00

Near Solon, Ohio 44139

Brian M

Job Details: 08/23/2024

Installed valve and hinge Op test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Solon, Ohio 44139

Brian M

Job Details: 08/23/2024

Cx unit not starting found capacitor open Installed capacitor Ran test cycle Op test ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Solon, Ohio 44139

Brian M

Job Details: 08/23/2024

Cx unit not stopping in making ice Found bail arm to have popped off Put bail arm back in Op test ok

We serviced a

GE REFRIGERATOR

Model GFD28GELBDS

Near Perry, Ohio 44081

Jason N

Job Details: 08/23/2024

Installed evaporator fan motor and LED module. Illumination restored to entire unit. Airflow restored to FF section. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Cleveland, Ohio 44111

Angel

Job Details: 08/23/2024

"Cc that unit was squealing. Tested unit and confirmed, idler pulley making noise. Used repair kit from truck stock and replaced belt, idler pulley and rollers tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Seven Hills, Ohio 44131

Manny

Job Details: 08/23/2024

"Cc unit went from sense to done, verified and long fill no fill, ran test and cold water humming, found cold turned off unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Broadview Heights, Ohio 44147

Manny

Job Details: 08/23/2024

"Cc unit not working, verified and 4-3 for motor not running, unit needs pump motor replaced ; ordrng 1 W11613479 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Highland Heights, Ohio 44143

Joe O

Job Details: 08/23/2024

Cc: freezer door not shutting properly. Found freezer door glides not seated. Seated glides. Tested. Op test okWarranty summary shows under 1 year.

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 08/23/2024

"Cc: not draining, not starting. Manually tested functioning. Found unit is draining. Ran 1 hour wash cycle. Found error h2o. Found pressure sensor gummed up. Rinsed pressure sensor. Ran test cycle. Unit filling and washing. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Columbia Station, Ohio 44028

David R

Job Details: 08/23/2024

"Cc unit will turn off and cut break on high heat. Could be a short in fuse or grounded element. Replaced element and fuse from t/s , and cutoff from surplus. Ran unit, airflow to outside is good. Customer to monitor. Op Test Ok.; used 1 279838 (ELEMENT), 1 W10900067 ( Thermal cutoff), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Cleveland, Ohio 44135

Marie V

Job Details: 08/23/2024

"Cc that the unit came without power cord. Confirmed it was broken , will need new power cord.; ordrng 1 WPW10242407 (Power cord)"

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