We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Eastlake, OH 44095
Joe O
Job Details: 05/05/2022
Cc: not washingCustomer stated the ran a load 3 times and unit would not clean the dishes. Found error codes f4e3(wash motor not running) f7e1(no heat). Found sump not running. Found sump receiving proper power. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/05/2022
"Cc unit still not making iceFound ice in ice maker but did not harvest. Ice maker will operate in manual harvest mode. Ordering ice maker. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11284458 (Icemaker)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Avon, OH 44011
Angel
Job Details: 05/05/2022
"Cc that unit is not heating. Ran unit and it would not heat checked power to unit and was good took apart unit and found heating element open will need heating element replaced. Gave customer estimate and they stated there more interested in buying a new unit. Opt test ok.; ordrng 1 DC97-14486A (Heating elemt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Ashtabula, OH 44004
Dan H
Job Details: 05/05/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 38 degrees set to 38 degrees , freezer section temperature at 1 degrees set to 2 degrees , air damper is working, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Amherst, OH 44001
Marie V
Job Details: 05/05/2022
"Replaced control, op test no good. Ordering main control board and Ui by tech sheet.; ordrng 1 W11093254 (Panel) and 1 W11179310 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Parma, OH 44134
Manny
Job Details: 05/05/2022
"Cc unit not washing, ran diagnostics everything operational, unit is working as designed, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cleveland, OH 44103
Corina B
Job Details: 05/05/2022
"CC that the 7 it is not cooling. Confirmed, found the ff fan not turning on. Ran diag fan turns on. Will need a control and cover. Cust called whirlpool and has a concession. Office to reschedule appointment; ordrng 1 W11533213 (Control) and 1 W11395558 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB8910AWB
Near Cleveland Heights, OH 44106
Corina B
Job Details: 05/05/2022
"CC that the unit does not turn on and does not start. Confirmed. Found the control with burn marks. Will need a new control. Part is nla. ; ordrng 1 99002235 (Control), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Euclid, OH 44117
Corina B
Job Details: 05/05/2022
CC that the unit is not getting hot. Confirmed. Checked the outlet l1-n 120volts l2 -n 120 volts l1-l2 0 volts will need an electrician. Advised cust to replace the vent. Opt test ok
We serviced a
KENMORE DRYER
Model 110.879801
Near Mentor, OH 44060
Joe O
Job Details: 05/05/2022
"Cc: squealingFound rollers worn, and belt dry rotted. Installed dryer repair kit. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/05/2022
"Cc unit leaking in freezer section, ice buildup Confirmed ice buildup on freezer bottom, evaporator drain tray iced over. Found drain tube clogged. Unit needs updated drain tube. Replaced drain tube using truck stock part. Cleared ice from freezer section, steamed drain tray clear. Ensured good flow through drain hole. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Beachwood, OH 44122
Jason N
Job Details: 05/05/2022
"Cc unit clean light flashing and unit beepingConfirmed unit in flood mode. Found drip tray full of water, setting off float switch. Emptied tray. Ran wash cycle to determine source of water leak. Found excessive suds in unit when running wash test. Used powdered coffee creamer to bind suds and flush system. Advised customer to try different detergent brand and ensure running unit with a full load."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Mayfield Heights, OH 44124
Jason N
Job Details: 05/05/2022
"Recovered refrigerant. Installed compressor, evaporator and uv dye drier. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 4.9oz. Of r134a. Low side stable at 3 psi, good frost pattern starting on evaporator. Advised customer to allow up to 24 hours for unit to return to desired temperatures. Op test good."
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Cleveland, OH 44105
Brian M
Job Details: 05/05/2022
Cc unit not sparking nothing igniting Found outlet to be dead Needs outlet looked at Advised to call landlord
We serviced a
SAMSUNG DRYER
Model DVG45N5300WA3
Near Chardon, OH 44024
Jason N
Job Details: 05/05/2022
"Cc unit not heating Confirmed unit is not heating. Found ignitor not glowing, upon closer inspection, ignitor is cracked. Unit will need ignitor replaced. ; ordrng 1 DC47-00022A (Igniter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
Manny
Job Details: 05/05/2022
"Cc that she cant hear the fan running, found evap cover in frost and ice, steamed evap took 25 mins to steamed and be able to remove the cover, found freezer fan not running and the fan grommet was torn apart and stuck on the fan shaft and it wont move, unit will need evap harness and fan grommet ; ordrng 1 W11249950 (Fan grommet) and 1 W11249952 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TF5
Near Jefferson, OH 44047
Dan H
Job Details: 05/05/2022
"Customer complaint that 7nit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at-20 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporatorfan motor; ordrng 1 242077705 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Painesville, OH 44077
Dan H
Job Details: 05/05/2022
"Customer complaint of hot oil smell when drain pump is running, found gear oil all over drain pump , motor and rotor, unable to remove washplate, unit needs new gearcase, motor, rotor, slider, wand washplate, parts are out of stock so not scheduling return appointment ; ordrng 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10915700 (Motor) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
GE RANGE
Model JGBP30WEA3WW
Near Maple Heights, OH 44137
Brian M
Job Details: 05/05/2022
"Cc unit not baking Found igniter to be weak Needs igniter ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Broadview Heights, OH 44147
Manny
Job Details: 05/05/2022
"Cc knob broken and all the other knobs are not straight also top oven bake not working, all valve are bent and u it will need top bake igniter, and the RF knob; ordrng 1 W10806878 (manifold) and 1 WP7432P143-60 (igniter- b) and 1 W11188749 (knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Bay Village, OH 44140
Angel
Job Details: 05/05/2022
"Replaced fan and harness with thermistors, drip pan was changed as well because it was bowed and seals for icemaker cover on back also steamed out seal on freezer seal to expand because customer is having a frost issue in one corner of door seal. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Seven Hills, OH 44131
Manny
Job Details: 05/05/2022
"Cc that unit is not washing, ran diagnostics and found code F9E4 for tub light failure, unit doesnt have a tub light, ran cycle unit is working as designed, opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ10
Near Mentor, OH 44060
Joe O
Job Details: 05/05/2022
"Cc: not workingFound microwave fuse blown. Connected breaker. Unit did not trip breaker. Pulling 16 amps. Needs magnetron, microwave fuse, and interlock switchesCustomer showed popSwitches and magnetron out of stock. Office to reschedule; ordrng 1 W11493414 (Interlock) and 1 W10138793 (fuse) and 1 W11334527 (Magnetron)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Westlake, OH 44145
Angel
Job Details: 05/05/2022
Cc that unit is making loud noise. Verified and found that unit has the ff section evaporator built up with ice and frost also found units temperature settings ff section at 33* and freezer at -4* explained to customer that the settings were real low on temperature and stated theyve always been like that so i set unit to recommended. Took apart unit steamed out evaporator to verify issue and wasnt sure about the thermistor placement the way it was so I called BJ and stated that its not placed properly it has to be on a the straight part of the suction line so i removed it placed it where BJ stated and zipped tied it as well. Explained to customer and asked them to monitor for now since all those parts have been replaced already and if anything to call us back. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Angel
Job Details: 05/05/2022
Evacuated refrigerant from system replaced compressor and uv drier filter put unit into a 29 vacuum recharged with 68 grams of R600 explained to customer to give unit at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/05/2022
"Follow each step of seal system,and had two leaks on joint that had to correct but finally got it right,opt test ok ; used 1 W10896677 (6/2 no ms 00), 2 TJ90BPV31 (BULLET PIERCING VALVE), and 1 W10843121 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/05/2022
Took pictures of pop is under one year warranty also found gfi out let trip thats why no power going to unit reset button and unit turn on opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Oberlin, OH 44074
Marie V
Job Details: 05/05/2022
"Cc that unit is not cooling properly. Took temps 33* freezer and 45* on fresh food. Set gages on and unplugged unit let it equalize 45psi on high side and low side. Added 145psi of nitrogen, cant find leak. unit cant be repair, he said is got to be a very low leak that took that long to leak. . Op test ok"
We serviced a
GE REFRIGERATOR
Model n/a
Near Strongsville, OH 44136
Marie V
Job Details: 05/05/2022
"Cc that the ice bin is stuck and ice maker is not working. Confirmed. Used steamer to remove ice bin. Cycled ice maker, when cycling it got stuck, verify and some of the teeth on ice maker broke and where preventing from moving. Removed all and it finished cycling. Ice maker started leaking, gave estimate for ice maker. Cust will not fix. Op test ok; ordrng 1 WR30X10093 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB755DW2
Near North Royalton, OH 44133
Marie V
Job Details: 05/05/2022
"Cc that the unit will not tumble. Confirmed. Took unit apart. Found motor broken, unit will need new motor. Motor is covered under 10 year warranty.; ordrng 1 279827 (Motor) and 1 W10861225 (Handle)"
We serviced a
JENN-AIR WALL OVEN
Model JMW3430WS02
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/05/2022
"Ui was not responding try turning power off and turn back on to see if I could get to diagnostic mode but is not working gave estimate she will not fix ; ordrng 1 W10323052 (Panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE00
Near Parma, OH 44129
Marie V
Job Details: 05/05/2022
Replaced freezer door.steamed out gasket. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/05/2022
"Cc that the ice on the ice bing is getting stuck. Verify ice maker , pass, water valve is good. Cycled ice maker and filled good. No leaks. Asked cust if they use the ice constantly, they said yes. Explain cust that The more ice is used, the less it will clump if unused, even for a period of a few days, ice will fuse together as the freezer runs through defrost cycles. Cust just remembered that they went on vacation for a week, that could have done it. Unit is working properly. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/05/2022
Replaced control and removed a piece of plastic from drain pump. Tested unit. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS277SBL00
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/05/2022
"Replace broil element,opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4050RHC1
Near Elyria, OH 44035
Marie V
Job Details: 05/05/2022
"Replaced drain hose and cleaned up unit inside, op test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS5A
Near Willoughby Hills, OH 44092
Corina B
Job Details: 05/05/2022
Replaced the door switch. Started a cycle. Opt test ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Manny
Job Details: 05/05/2022
Tech was assigned as a helper;
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Painesville, OH 44077
Dan H
Job Details: 05/05/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW02
Near Garrettsville, OH 44231
Jason N
Job Details: 05/05/2022
"Cc unit freezing product in ff sectionCustomer stated product near ice box freezes and product in deli drawer freezes. Ran diagnostics, thermistors passed, damper operation tested good, fans tested good. Ohmed out ff thermistor at control board. Reading 5.8k, which equates to 47 degrees F. Adjusted small shelf away from ice box and advised customer to ensure not to block vent opening. Adjusted temps on unit to 39F in ff section and 4F in freezer section. Advised to monitor product for 48 hrs."
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Solon, OH 44139
Brian M
Job Details: 05/05/2022
Cc no ice Found wire harness in door damaged Needs door ; ordrng 1 LW10839911 (dor-fip)
We serviced a
GE RANGE
Model JGS650SEF1SS
Near Solon, OH 44139
Brian M
Job Details: 05/05/2022
"Cc unit not baking Found igniter to be weak Needs igniter ; ordrng 1 WB13X25261 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258DEM00
Near Aurora, OH 44202
Brian M
Job Details: 05/05/2022
"Cc unit not cooling Found freezer fan getting power but not running Needs freezer fan; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Kent, OH 44240
Brian M
Job Details: 05/05/2022
Customer showed pop took pic Cc unit not spinning out clothes and leaving them wet Found no stored errors and drain pump is clear Found customer settings to have spin turned off
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Madison, OH 44057
Dan H
Job Details: 05/05/2022
"Customer complaint of long dry times, started timed dry cycle, igniter glowed, burner lit, found burner short cycling, found vent filled with water, advised customer to have vent system cleaned, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , unit is operating as designed"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Madison, OH 44057
Dan H
Job Details: 05/05/2022
"Customer complaint that unit is not dispensing rinse aid, installed new dispenser, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brooklyn, OH 44144
Manny
Job Details: 05/04/2022
"Cc unit takes forever to dry and have to run it 3 to 4 times, noticed right away the ven on the porch is completely clogged up, ask customer for when was the last time they cleaned the vent and she said last week, clean up the vent unit has good heat
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Westlake, OH 44145
Gabriel P
Job Details: 05/04/2022
One part has not arrive cause is in back order rescheduling for Thursday next week ; schdld next appmnt for 5/13 FRI !
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Wickliffe, OH 44092
Brian M
Job Details: 05/04/2022
Cc unit sparking on vent Found heater to be shorted to cabinet Needs element Office to schedule parts not in stock ; ordrng 1 WP3387747 (element)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Euclid, OH 44117
Corina B
Job Details: 05/04/2022
"Replaced the control. Brought core back for return. Ran a calibration. Opt test ng. Checked the motor 4.2 ohms on both windings. Checked the capacitor, good. Called BJ tested the voltage to the motor, 120 volts. Unit started working. Ran a calibration. Started a cycle. Opt test ok. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load.; ordrng 1 W11026785 (Motor)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Cleveland Heights, OH 44121
Joe O
Job Details: 05/04/2022
Cc: right rear burner not workingFound igniter wire shorted to cabinet. Needs igniter; ordrng 1 W10669523 (igntr-surf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Euclid, OH 44132
Joe O
Job Details: 05/04/2022
"Cc: gasket coming off, door not closing by itselfAdvised customer this style refrigerator does not have a self closing function. Found gasket not seated properly. Re seated gasket. Op test ok"
We serviced a
KITCHENAID COOK TOP
Model KCED600GBL01
Near Painesville, OH 44077
Jason N
Job Details: 05/04/2022
"Cc unit cooktop glass needs replaced due to damageReplaced cooktop glass using customer supplied part. Cooktop would not power on after customer turned breaker back on. Checked for power to unit at j-box, 0v. Tried breaker several times, no change. Advised customer he will have to contact an electrician to investigate power issue to unit."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Eastlake, OH 44095
Joe O
Job Details: 05/04/2022
"Cc: off balanceCustomer stated unit starts banging around during cycle. Found no stored error codes. Ran diagnostics test cycle. Found u it very well balanced. Unit functioning as designed. Customer purchased as a scratch and dent, and has 2 huge dents in the sides, so tub will hit sides easier with the dents. Op test ok"
We serviced a
KENMORE WASHER
Model 110.25132411
Near Eastlake, OH 44095
Joe O
Job Details: 05/04/2022
"Cc: not advancingCustomer stated unit will not advance past sensing, even on drain and spin cycles. Found unit receiving proper power. Found error codes f5e3(lid unlock fault) f5e1(lid switch fault) f5e2(lid lock fault) f7e1(basket speed fault). Found unit is sensing basket speed. Manually tested lid lock. Lid locking and unlocking. Ran drain and spin, unit spinning. Ran normal cycle. Unit filling, and washing. Unit functioning as designed. Op test ok Built estimate for control if issue continues to happen. ; ordrng 1 W11116589 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Elyria, OH 44035
Marie V
Job Details: 05/04/2022
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with R600 2.40 oz, good frost pattern, op test good advice cust to allow 24 hot to reach normal temps."
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS6
Near Cleveland, OH 44113
Gabriel P
Job Details: 05/04/2022
"When arrive start installing parts found more broken parts causing more issue then customer the side to just replace unit,took all new parts for return office refund parts and labor"
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Geneva, OH 44041
Dan H
Job Details: 05/04/2022
"Installed new grommet and gasket, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 05/04/2022
"Customer complaint that unit is not cleaning dishes, rinse aid cup is empty, filter is not installed properly, corrected, wrong serial number on dispatch, customer is not calling warranty company because it took them 3 hours the first time , diagnostics was not completed ; O-emld tckt"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC95EC0AS01
Near Mentor, OH 44060
Joe O
Job Details: 05/04/2022
Installed magnetron. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB1
Near Mentor, OH 44060
Joe O
Job Details: 05/04/2022
"Cc: clicking noise, intermittently not coolingFound temps in ff section at 39 degrees. Freezer at 18 degrees. Found unit has full frost pattern. Unit pulling 1.14 amps. Found compressor running hot. Condenser fan running, but condenser coils completely covered. No air circulation. Advised customer to clean frequently. And monitor. After cleaning."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 05/04/2022
"Cc: not agitating properly, Grinding noiseFound error codes f7e5(shifter fault). Ran manual agitate and spin. Unit is shifting, agitating, and spinning. Found small grinding noise when agitating. Needs gear case and camCustomer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Strongsville, OH 44149
Marie V
Job Details: 05/04/2022
Cc that the unit keep heating up none stop and the brownies got in fire. Unit had a runaway temp. Replaced control board and oven sensor. Preheated to 350* and it cycled. Op test ok.
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/04/2022
"CC that the unit does not start. Confirmed. Checked the power, good. Checked the thermal fuse, open. Jumped the fuse out, heater is cycling on and off. Found the belt starting to fray. Will need a new belt and fuses. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; ordrng 1 341241 (Belt) and 1 LA-1053 (Fuse kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Mentor, OH 44060
Joe O
Job Details: 05/04/2022
Installed water valve. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/04/2022
When arrive customer did not have part but it was not needed it was missing diffuser fascia cover screw try putting screw back in but hole on liner is strip cannot be fix call whirlpool tech line, not repairable
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Parma, OH 44129
Manny
Job Details: 05/04/2022
"Replaced rollers and pulley, opt test ok used T/S#4392067; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/04/2022
"CC that the unit would not start. Confirmed. Unplugged unit for 30 seconds, started up. Will need a main control. Customer does not want to repair. ; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
N/A N/A
Model WDF330PAHW1
Near Brook Park, OH 44142
Manny
Job Details: 05/04/2022
"Cc unit not washing, found both spray arms crack and Leaking, unit will need both spray arms. Customer is going out of the country and wont return until the 12th; ordrng 1 WPW10319027 (spray arm) and 1 WPW10317197 (upper spray arm)"
We serviced a
AMANA DRYER
Model NGD5100TQ1
Near South Euclid, OH 44121
Brian M
Job Details: 05/04/2022
Cc long dry times Found unit to have long vent heat only making it partly through Needs vent cleaned
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Wellington, OH 44090
Angel
Job Details: 05/04/2022
Cc that unit is still having the same issue where some times the washer will stop and shut off. Ran diagnostics and found error code F0E3 and F0E5 off balance and overload checked tub to see if it was loose and checked suspension and both were good ran a auto test and passed. Put unit into a agitation in diagnostics and did not sound right. Looked underneath the washer and removed rotor and found gearcase is leaking oil and bearing do not sound good inside gearcase when agitating. Called BJ to explain issue and said he can get refunded for everything but service call if he doesnt want to continue repair but if not he would have to pay for parts. Customer stated hed rather get the refund and buy a new washer. Office to refund money for labor and part.; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Cleveland Heights, OH 44118
Brian M
Job Details: 05/04/2022
Cc unit not running Found thermal fuse open Replaced using truck stock OP Test Ok Advised to have vent cleaned and to make sure outside flaps are not stuck ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL RANGE
Model GFE471LVS0
Near Elyria, OH 44035
Angel
Job Details: 05/04/2022
"Cc that units been giving him error codes and burning food. Verified error codes and found F1E1 internal board issue and a F6E1 runaway temp checked temp sensor and it was 1127kohms. Unit will need board and temp sensor replaced checked on part and control is discontinued ; ordrng 1 W10157239 (Control) and 1 WPW10181986 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Ashtabula, OH 44004
Dan H
Job Details: 05/04/2022
"Installed new lower door hinge, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Conneaut, OH 44030
Dan H
Job Details: 05/04/2022
"Customer complaint of squealing noise, noise is coming from household pipes when unit is filling, advised customer that they need a plumber to correct, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Strongsville, OH 44136
Marie V
Job Details: 05/04/2022
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.0 oz of r134a, good frost pattern, op test good. Advice cust to allow 24 hours for unit to reach normal temps."
We serviced a
GE DISHWASHER
Model PDT750SSF1SS
Near Avon, OH 44011
Angel
Job Details: 05/04/2022
Cc that unit has leak detected error on display after a plumber came to work in her basement. Confirmed unit had the error displayed looked underneath unit and the pan had water in it removed pan and noticed that unit has been leaking on the supply line fitting and had a drop of water dripping and finally activated the sensor on pan. Dried up the pan took off fitting noticed seal crooked removed cleared debris flipped seal around and retightened tested unit and stopped leaking ran for a while to make sure it wasnt leaking from any other spot and did not see any leaks. Opt test ok.
We serviced a
GE WASHER
Model GFW490RPK0DG
Near Avon Lake, OH 44012
Angel
Job Details: 05/04/2022
Cc that unit started banging around and making sound. Verified by taking off top panel and front to verify all springs and shocks and everything looked good put unit into a spin and unit was spinning as should in low and high speed. Explained to customer it couldve beeb an off balance load she agreed but just wanted washer checked out. Couldnt find issue with unit. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Angel
Job Details: 05/04/2022
Replaced control panel had customer test it out herself. Opt test ok.
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFD
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/04/2022
Preheated oven is not heating check voltage is good found one wire off off connector correct issue preheat again and it work is heating unit working as design
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/04/2022
Found drain hose on floor and water line reverse correct issue opt test ok
We serviced a
MAYTAG STACK W/D
Model MED3500FW1
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/04/2022
Unit is on a tight closet need two technicians diagnostic and repair send pic to mp on office ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Westlake, OH 44145
Gabriel P
Job Details: 05/04/2022
"Found freezer evaporator cover loose causing bussing sound correct issue,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
Marie V
Job Details: 05/04/2022
"Unit was damaged. Took pics. Unit will need new tub, inner door, front panel is at the cust home already. Unit will also need Console. Office will contact once they have eta on the parts.; ordrng 1 WPW10681506 (Tub) and 1 W11035418 (Inner door) and 1 W11192369 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/04/2022
When dispensing or water going to icemaker copper line rattles need regulator ordering ; ordrng 1 W10786952 (Regulator)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV06
Near Avon, OH 44011
Gabriel P
Job Details: 05/04/2022
"Replace socket and light,and still no light need control ; ordrng 1 W11342846 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/04/2022
"Found rotor bolt loose took pictures,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Jason N
Job Details: 05/04/2022
"Cc unit cooktop flame uneven on RF burnerTested all burners for flame quality. RF burner flame is slightly off, flames higher on one side of burner head, but flame quality is good. Cap is installed correct, burner head installed correctly. Advised customer we can try replacing burner head and cap; ordrng 1 WPW10406243 (Burner head) and 1 WPW10299236 (Cap)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS267ZCB0
Near Mentor, OH 44060
Jason N
Job Details: 05/04/2022
"Cc unit making pulsing sound intermittently. Customer stated that unit will make pulsing sounds or pumping sounds for several minutes before it stops. Toggled unit thermostat on and off several times to cycle fan, compressor and damper. Found when damper moving, it causes fans to start and stop before damper ends its travel and everything runs properly. Could be a damper or ADC board issue. Damper (5304482075) assembly is discontinued as well as ADC board (5303918476 ). Unable to repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Mentor, OH 44060
Jason N
Job Details: 05/04/2022
Cc clip fell off for upper rack railReplaced upper rack rail stop using customer supplied pre Id part. Ensured both stops locked into place properly. Op test good.
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS3
Near Chardon, OH 44024
Jason N
Job Details: 05/04/2022
"Cc unit hood light stays onCustomer showed popCustomer stated he went to change the hood light bulb, afterwards the light control wouldnt work on the panel. Confirmed, light control triac damaged on control board. Unit needs control board. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11544456 (Control)"
We serviced a
MAYTAG RANGE
Model MER6600FZ3
Near Chardon, OH 44024
Jason N
Job Details: 05/04/2022
"Cc unit loud popping and sparking from rear on consoleCustomer stated same things happened as last time, except this time the breaker tripped when using RF burner. Pulled rear panel, found purple wire in harness pinched against console and rear panel causing wire to eventually short out to console. Snapped pic and used Techline documentation form to send diagnosis. Ordering wire harness and RF infinite switch. Parts not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WP3149400 (Infinite switch) and 1 W11452625 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Andover, OH 44003
Dan H
Job Details: 05/04/2022
"Customer complaint that unit is not advancing passed wash cycle, ran diagnostics found f8e1(long/no fill) error code, found hot water valve barely open, opened completely, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Geneva, OH 44041
Dan H
Job Details: 05/04/2022
"Installed new led modules, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Painesville, OH 44077
Dan H
Job Details: 05/04/2022
"Installed new control and cleared evaporator, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/04/2022
"Recovered refrigerant. Installed compressor, evaporator and uv dye filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.0oz of r134a. Low side stable at 4psi, good frost pattern starting on evaporator. Advised customer to allow 24 hours before restocking unit. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEBB
Near Beachwood, OH 44122
Brian M
Job Details: 05/04/2022
Installed ui and control OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Orange, OH 44022
Brian M
Job Details: 05/04/2022
Cc no drain Drain plug not removed Removed plug OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/04/2022
F6e1Test 1 51 Test 2 1.4Test 4 32Test 18 1.4Called whirlpool Replace ui; ordrng 1 W11430637 (Ui)
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Aurora, OH 44202
Brian M
Job Details: 05/04/2022
"Cc no heat Found element open advised on thermostat replacement as well ; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"