Service History 385

Near Cleveland, OH 44112
Joe O
Job Details: 09/12/2019
WASHER AMANA NTW4516FW3 "Cc: not washingFound error code f8e1(long fill no fill) drain tube was at incorrect height and on the floor. Advised customer about drain tube. Adjusted drain tube to test unit. Ran auto test and calibration, ran normal cycle. Op test ok"
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/12/2019
DISHWASHER MAYTAG MDB4949SHZ0 Installed drain pump. Ran test cycle. Op test ok
Near Cleveland, OH 44110
Jason N
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc unit freezer not cooling and light not workingCustomer stated light came back In freezer right before I arrived. Found freezer with condensation buildup on top of compartment and around door switch. Checked door gaskets and door closure. Found small g
Near Beachwood, OH 44122
Joe O
Job Details: 09/12/2019
WASHER MAYTAG MVWC565FW1 "Cc: shaking, off balanceRan auto test and calibration. Ran drain and spin."
Near Beachwood, OH 44122
Joe O
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Cc: leakingFound water build up under water filter housing. Customer states it stopped after he removed the water filter. Pulled drawer found no ice build up near drain tube. Re installed water filter. Found water leaking through filter, and filter causi
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/12/2019
RANGE KITCHENAID KODE300ESS00 "Customer stated now unit not working at all, confirmed, unit showed f1e0 for UI panel failure. Installed appliance manager boards and UI panel. Did not use wiring harness as this harness does not contain the wiring for the UI panel connections. All funct
Near Independence, OH 44131
Dan H
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit is not cooling, freezer section temperature at 75 degrees, fresh food section temperature at 71 degrees , no frost pattern on freezer section evaporator , unit needs new fresh food section evaporator and compressor ; ordrng
Near Parma Heights, OH 44130
David R
Job Details: 09/12/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Cc not finishing cycles. F8E2 drain motor, F8E3 drain stuck on. Checked windings on motor. Checked wires. Replaced drain pump from t/s. Tested. Still turns off 2/3 mins into cycle and starts draining. Ordering control.; ordrng 1 W10906430 (cntrl-elec), u
Near Maple Heights, OH 44137
Jeff M
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW7300DW0 Installed new part unit op tested good
Near Concord Township, OH 44077
Corina B
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced the water valve and cover. Cust has well water. Advised cust to put a screen on the the water line going to the unit. Water pressure is low. Optest ok.
Near Garfield Heights, OH 44125
Corey L.
Job Details: 09/12/2019
DISHWASHER KITCHENAID KUDC10FXSS3 "Customer complaint dishwasher is not cleaning good and customer read there is a filter to clean somewhere, unit was pulled out and and drain hose was cut at drain pump, unit needs drain hose to test, removed screen to access chopper, found several hard b
Near Cleveland, OH 44102
Corina B
Job Details: 09/12/2019
DRYER WHIRLPOOL WED5000DW2 "CC that the unit is not heating. Found the l2 wire to the terminal block burnt. Will need a new terminal block, cord and vent. Replaced the terminal block from t/s. Advised cust to replace the semi rigid vent with a new vent due to it being smashed. Opte
Near Kent, OH 44240
Brian M
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Cc of gasket not sealing Found that I did noft tighten door screws all the way to pull door in all the way Cleared up frost and redid door made sure gap was closed OP TEST OK
Near Mogadore, OH 44260
Brian M
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ Cc of door handle loose and water leaking Found water to be leaking from saddle valve in basement advised customer to have plumber replace with a actual shut off valve Tightened handle OP TEST OK
Near Mogadore, OH 44260
Brian M
Job Details: 09/12/2019
DRYER WHIRLPOOL WED8540FW0 Cc of no heat Found heating element open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP8544771XXX (XXX DO NOT RESTOCK XXX) from stock
Near Brecksville, OH 44141
Dan H
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MZD2665HES "Did not order all parts needed, ice door seal is separate part, ordrng 1 WP12665101 (seal- ice 4.46)"
Near Cleveland, OH 44102
Corina B
Job Details: 09/12/2019
COOKTOP GAS KITCHENAID KCGD500GSS00 Cust does not have a regulator on the cooktop. Called BJ we do not install regulators. Called t/l mike the motor restrictor plate goes between the motor and the plenum. Advised not to install it until the regulator is installed by a certified plumber. Opt
Near Lakewood, OH 44107
Corina B
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Replaced the gear case, shifter and cam. Ran a calibration and a rinse and spin. Optest ok."
Near Bedford Heights, OH 44146
Joe O
Job Details: 09/12/2019
WASHER MAYTAG MVWB865GW0 Cc: constantly running waterfound water valve stuck open. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock
Near Bedford Heights, OH 44146
Jeff M
Job Details: 09/12/2019
WASHER MAYTAG MHWE201YW00 "The washer has a F9E1 Long drain code I check the drain. drain check good. I ran a quick wash cycle it filled more than halfway full. pressure sensor system failed the control to not recognize the sensor went bad needs a sensor, the hose, and main contro
Near Oberlin, OH 44074
David R
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MFI2569VEQ1 "Replaced gasket, steamed to conform. Op test out"
Near Bainbridge Township, OH 44023
Joe O
Job Details: 09/12/2019
RANGE HOOD GE ZV750SY4SS "Cc: not workingCustomer states they changed the fuse in the unit and it stopped working again. Found unit receiving 120v. Called ge tech line spoke with Jeff. advised him of the issue. Ran a test. He stated to replace the triac, fuse, and a bulb. He stat
Near Bainbridge, OH 44023
Jeff M
Job Details: 09/12/2019
RANGE WHIRLPOOL WFE320M0ES2 Terminal block shorted one of the power wires need to terminal block nuts and harness; ordrng 1 W10245259 (block-term) and 1 W11219895 (harns-wire) and 3 WP3400029 (nut)s
Near Russell Township, OH 44022
Jeff M
Job Details: 09/12/2019
WASHER WHIRLPOOL MVWB880BW0 "The drain pump is seizing up it’ll occasionally work and I will occasionally drain needs a new drain pump estimate; ordrng 1 WPW10409079 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/12/2019
WASHER MAYTAG MVWC565FW0 "Customer said she was getting black residue on clothes and that she was using Clorox on clean washer with affresh cycle advise her to use affresh pill or white vinegar also explain her to go lower on detergent 2 tablespoons, ran diagnostic no error code,
Near North Ridgeville, OH 44039
David R
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MFC2062FEZ01 "Cc of build up of ice, possibly left door open. Steamed gasket and ice. Op test ok"
Near Brecksville, OH 44141
Dan H
Job Details: 09/12/2019
WASHER MAYTAG MHWE201YW "Customer complaint of error code, ran diagnostics found f6e1(serial miscommunication between central control unit and motor control unit) error code, found 1 coil on motor open, unit needs new motor/motor control unit, customer will install ; ordrng 1
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/12/2019
WASHER MAYTAG MHWZ600TW00 "Replace motor drive and belt drive,opt test ok"
Near Cleveland, OH 44112
Dan H
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Installed new tracks and filter door, op test good"
Near Painesville Township, OH 44077
Arthur V
Job Details: 09/12/2019
COOK TOP FRIGIDAIRE GLGC30S9ESA Checked with bubble solution every connection. 3 times. No leak found. No smell of gas the complete time of inspection. Ran all four burners while searching for leak. Left gas on per customer but unplugged for safety Customer to inspect when he gets hom
Near Avon Lake, OH 44012
Corey L.
Job Details: 09/12/2019
DRYER AMANA LGA60AW "Installed pulley and bracket, lubricated bearings, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Near Mentor, OH 44060
Arthur V
Job Details: 09/12/2019
RANGE WHIRLPOOL KERC607HBS5 Customer complaint unit oven not reaching temp ( not hot enough ) did temp check at 350. Reading 325. Reset for plus 20. Op test good
Near Avon Lake, OH 44012
Corey L.
Job Details: 09/12/2019
DISHWASHER KITCHENAID KUDC10FXSS5 "Customer complaint unit leaked but found her stone pans were weighing down upper rack creating drawer not to be able to be pushed all the way back, tried it without the stones she said no leaking unit still leaning slightly forward, removed wheels from r
Near Parma Heights, OH 44130
David R
Job Details: 09/12/2019
RANGE WHIRLPOOL KEBC247VWH03 Customer was confused on how to start cleaning cycle. She had old outdated book for a different model. Showed customer how to start clean cycle. Op test ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Broadview Heights, OH 44147
Dan H
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW8500BW0 "Installed new valves, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 09/12/2019
RANGE WHIRLPOOL JER8785QAS Installed element ran test bake to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Avon Lake, OH 44012
Corina B
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced the harness and control. Brought core back for return. Advised cust to replace the plastic line with a braided flex or copper line. Optest ok.
Near Brook Park, OH 44142
David R
Job Details: 09/12/2019
WASHER MAYTAG WTW4900BW0 "Cc unit not working. No fill long fill error code. Customer had drain hose go directly into ground. Advised customer of drain hose height in owners manual. All other components check good. Ran service mode, ran calibration. Op test ok."
Near Conneaut, OH 44030
Arthur V
Job Details: 09/12/2019
WASHER MAYTAG MHW5100DW0 Found drain pump faulty and needs replaced ; ordrng 1 WPW10605427 (pump-water)
Near Cleveland, OH 44111
David R
Job Details: 09/12/2019
DRYER WHIRLPOOL WGD5000DW3 "Cc of vibration noise. Sound like something was looking in the back. Found drum seal pushed in on some parts, corrected. Took off everything on back of unit. Put back and made sure everything was tightened. Tested. Op test ok"
Near Broadview Heights, OH 44147
Brian M
Job Details: 09/12/2019
DISHWASHER JENN-AIR JDTSS244GP0 Cc that door is scrapping when closing and water sprayer isn’t right Found spray arm to be installed correctly and to specs Found right side of door scrapping dopier to misalignment Adjusted feet door no longer hits OP TEST OK
Near North Ridgeville, OH 44039
Corina B
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "CC that the unit is leaking. Found the water coming up over the lip of the door. Checked the lower seal. Will need a seal. Office to order part ; ordrng 1 W10909089 (lower seal,bottom)"
Near Avon Lake, OH 44012
Corina B
Job Details: 09/12/2019
WASHER MAYTAG MVWB880BW0 CC that there was a banging noise in a spin cycle. Ran diag no codes. Ran a rinse and spin with towels. Advised cust to run larger loads then smaller loads. Optest ok.
Near Cleveland, OH 44107
Gabriel P
Job Details: 09/12/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Right side sealing good of freezer and botton can’t tell if is sealing from the top,but it looks like the frost by the door starts from the top im going to steam gasket and put vaseline on corners also customer complaints that the left door sticks out li
Near Parma, OH 44134
Corina B
Job Details: 09/12/2019
RANGE WHIRLPOOL WFE505W0HS0 "Cust showed pop, sent. CC that the unit does not heat up to temp. Unit is in a garage not plugged in to an outlet. Checked the bake,broil and fuse, good. Checked the oven sensor 1100 ohms. Plugged unit in waited 30 minutes. Baked rolls for 12 minutes cam
Near Concord Township, OH 44077
Arthur V
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MFI2568AEB Found compressor running no cool. Found refrigerant line thru drain pan corroded and split. Needs compressor and refrigerant line repair Customer does not want repaired
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 09/12/2019
WALL OVEN ELE WHIRLPOOL WODA7EC0HZ01 "Ran diagnostics, found code f6e4 for UI and acu status mismatch. Tech sheet says replace acu and/or UI console for this error. Installed UI console, advised customer that if issues persist after this repair, we will have to order an acu board (W11261165
Near Beachwood, OH 44122
Jason N
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Cc unit making noise and now not coolingConfirmed no cool in both compartments, both at room temp. Checked connections on compressor. Found uv dye and oil leaking from process stub. Replaced process stub and installed new uv drier from truck stock. Ran d
Near Independence, OH 44131
Dan H
Job Details: 09/12/2019
MICROWAVE WHIRLPOOL WOC75EC0HS03 "Installed new user interface, op test good"
Near Cleveland, OH 44111
David R
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW4816FW2 Cc had questions about water level and agitate. Told customer about the different cycles and water level amounts. Can not control agitator speed. Changes from normal to fast in the cycle on its own. Ran test mode. Ran calibration. Op test ok.
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 09/12/2019
RANGE WHIRLPOOL WFG525S0HV1 "customer showed popInstalled LF burner head, good spark and flame. Op test good."
Near Cleveland, OH 44127
Corey L.
Job Details: 09/12/2019
DRYER WHIRLPOOL NED4655EW1 "Customer complaint washer door it too hard to shut and needs slammed, confirmed, lubricated hinge, door much easier to close, op test good"
Near Cleveland, OH 44108
Corey L.
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint fridge not cooling, unit was purchased from sears and has a “unique id number” to identify, sticker with number on back of unit matches number on receipt dating in warranty, confirmed ff temp 55, frz temp 0 on bottom and 48 on top, eva
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Cc unit leaking from freezerFound evap drain pan clogged and overflowing onto freezer bottom. Cleared ice from freezer, steamed drain pan and drain hole clear. Pulled drain tube off and cleaned out sludge buildup in tube. Ensured good flow through tube.
Near Chesterland, OH 44026
Jeff M
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Customers having an issue with the ice in the ice bin located inside the fridge it periodically freezes and melts. I put the unit diagnostics. I cycled the ice chute door cycle operation tested good. Explained with with icemaker is located in the fridge s
Near Madison, OH 44057
Jeff M
Job Details: 09/12/2019
WASHER WHIRLPOOL WFW85HEFC1 The unit is still displaying the f3e1 code I checked the sensor hose I can feel any cut the units control has to be reading the sensor improperly. The unit needs a new control and sensor hose ; ordrng 1 W11044559 (hose) and 1 W11201290 (cntrl-elec)
Near Avon Lake, OH 44012
David R
Job Details: 09/12/2019
RANGE WHIRLPOOL WEE750H0HZ1 "Cc, had questions about unit overall. Answered them and went over a little bit of owners manual as far as oven. Answered questions. Op test ok"
Near Lorain, OH 44055
David R
Job Details: 09/12/2019
DRYER MAYTAG MGD6630HW0 "Replaced control, tested. Cycled heat. Op test ok"
Near Perry Township, OH 44057
Dan H
Job Details: 09/12/2019
REFRIGERATOR GE PFCS1PJZASS "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 5 degrees, thermistors are good , unit needs new control board, customer does not want repair at this time ; ordrng 1 WR55X11064 (
Near Andover Township, OH 44003
Arthur V
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Upon arrival unit not installed yet. Found strike stuck in door. Removed from door and reinstalled strike into frame. Opened and closed door several times. Op test good
Near Andover Township, OH 44003
Arthur V
Job Details: 09/12/2019
WASHER GE GTW485ASJ1WS Replaced lid lock and speed sensor and drive belt. Removed more food from between mechanisms under unit. Reamed out air port per service bulletin. Unit spun as designed
Near Avon, OH 44011
Gabriel P
Job Details: 09/12/2019
DRYER WHIRLPOOL WED7300DW0 Found l2 to neutral 0 voltage advise customer to get and electricians weak outlet
Near Solon, OH 44139
Brian M
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed controls All functions returned. Advised to let cool for 48 hours
Near Conneaut, OH 44030
Arthur V
Job Details: 09/12/2019
DRYER MAYTAG MGDB765FW0 Replaced strike and latch. Op test good
Near Walton Hills, OH 44146
Brian M
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc of no ice Found fill valve iced over Cleared ice ran multiple ice maker fill test Rant test harvest OP TEST OK
Near Lorain, OH 44055
Gabriel P
Job Details: 09/12/2019
RANGE WHIRLPOOL WFG505M0BS3 "When arrive found front frame loose took door out and took screw that hold frame out and re tighten the screws and frame was not loose no more,opt test ok,if it loose it again will need new frame opt test ok"
Near North Kingsville, OH 44030
Arthur V
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found gasket with a small divet causing some warm air to get in freezer. Found drain extension leaking and needs replaced. Also customer complaint of user interface outer sticker is bubbling. Also customer wants a price on a broken shelf Customer to call
Near Aurora, OH 44202
Brian M
Job Details: 09/12/2019
DRYER MAYTAG MGDB835DW4 Cc of no heat Hooked up gas line ran unit no heat Checked over all sensors found flame sensor open Needs flame sensor Customer stated that Home Depot has another dryer being delivered and not to fix right now
Near Cleveland, OH 44109
Corina B
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MRT519SZDM00 CC that there is frost in the freezer and water leaking in the ff section. Fz 2 ff 42. Steamed out the evap. Drain hole frozen steamed out drain hole. Silicone the liner in the freezer. Optest ok.
Near Cleveland, OH 44108
Corey L.
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint clothes are coming out grey and not cleaned, found hot/cold reversed, advised customer to use only 1-2 tbsp of an he detergent, filled tub, water clear, unit is spinning and draining, corrected hot/cold"
Near Amherst, OH 44001
Gabriel P
Job Details: 09/12/2019
WASHER WHIRLPOOL MVWB855DC3 "Replace transmission,opt test ok"
Near Mentor, OH 44060
Jason N
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cc unit leaking and ice buildup in freezerConfirmed drain pan and drain hole clogged. Replaced duck bill drain tube with customer supplied p trap style. Cleared ice from freezer. Steamed drain pan and drain hole clear. Op test good.
Near Garrettsville, OH 44231
Joe O
Job Details: 09/12/2019
WASHER WHIRLPOOL GHW9150PW0 "Cc: unit won’t start, won’t lock doorChecked connections to door lock. Found loose connection. Ran test cycle. Op test ok"
Near University Heights, OH 44118
Corina B
Job Details: 09/12/2019
RANGE WHIRLPOOL WGG555S0BS01 Replaced the igniter and burner. Did not need control. Brought back part. Heat ovens to 350*. Optest ok.
Near Lorain, OH 44053
Gabriel P
Job Details: 09/12/2019
DRYER WHIRLPOOL CEM2743BQ0 Found dust pan behind dryer making vibrating sound other then that wait 20 minutes no noise
Near Edgewood, OH 44004
Arthur V
Job Details: 09/11/2019
WASHER WHIRLPOOL CAE2745FQ0 Replaced actuator. Recalibrated. Ran service cycle. Passed. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near North Madison, OH 44057
Arthur V
Job Details: 09/11/2019
DISHWASHER KENMORE 58716189400 Customer complaint unit stopping mid cycle. Also leaking from both corners. Needs control and door gasket (bottom) Customer does not want repaired.
Near Madison, OH 44057
Arthur V
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced both fresh food door seals and freezer handle. Reformed seals using heat. Op test good. Advised customer to engage humidity option when there is moisture on the mullion
Near North Madison, OH 44057
Arthur V
Job Details: 09/11/2019
RANGE KITCHENAID KGRS505XSS05 Found broil orifice clogged causing poor gas flow. Reamed out orifice. Op test good. Did temp check on top oven per customer request. Top oven reading 349 after 25 min. Op test good
Near Mentor, OH 44060
Arthur V
Job Details: 09/11/2019
RANGE ELE WHIRLPOOL WFE525S0HT0 Replaced left front burner and switch. Op test good
Near Painesville, OH 44077
Arthur V
Job Details: 09/11/2019
RANGE GE JB650DFCC Replaced customer supplied light bulb for oven. Customer complaint unit making a popping noise in bake. Set temp to 400 deg. No noise. Reset to 480. No.noise. Bake element and broil element both working as designed Advised cust ovens may make a popping
Near Madison, OH 44057
Arthur V
Job Details: 09/11/2019
DISHWASHER GE GDT580SMF6ES "Upon arrival unit op test good. Unit filling ,washing and draining properly Op test good Could not duplicate issue"
Near Painesville, OH 44077
Joe O
Job Details: 09/11/2019
DISHWASHER GE GDF520PSJ2SS "Installed water valve and drain pump, ran test cycle. placed water mat. Op test ok"
Near WARRENSVL HTS, OH 44122
Nicholas F.
Job Details: 09/11/2019
FRONT LOAD WASH WHIRLPOOL WFW3090JW0 Cc washer is not working had to unplugged washer 4 times for it to start.had customer load washers with close.had customer start machine three times.then started normal wash which she selected.unit started normal wash.unit got to 37 mins went to 1:11 sta
Near Chardon Township, OH 44024
Jeff M
Job Details: 09/11/2019
REFRIGERATOR ELECTROLUX EW28BS85KSEA The Icemaker is freezing up needs a evaporator seal kit for the icemaker; ordrng 1 5303918784 (air handler housin)
Near Cleveland, OH 44118
Joe O
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL WDF518SAHW0 "Cc: beepingUnit would not allow me to enter diagnostics or change cycle. Started normal cycle, cancelled cycle. Unit started functioning properly. Ran diagnostics. Op test ok"
Near Highland Heights, OH 44143
Corina B
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "CC that there is a squeak. Put a gasket behind the hinge, used grease for the hinges. Held drain pan and still squeaked when opening the door. Whirlpool will be replacing the unit."
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL KUDS35FXBL8 "The unit s sump motor is seized and needs replaced ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Auburn Township, OH 44023
Brian M
Job Details: 09/11/2019
RANGE WHIRLPOOL KODE900HSS00 Customer complaint of error f6e4 Found error for UI mismatch Replaced control and appliance manager as well as UI Helped customer connect to WiFi and ran test bake to 350 OP TEST OK
Near Cleveland, OH 44124
Jeff M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 As I was disassembling fridge I found both heaters dark chard black. The face plate and the fill tube heater need to be replaced; ordrng 1 W11087201 (heater) and 1 WPW10553630 (escutcheon)
Near Mentor, OH 44060
Jason N
Job Details: 09/11/2019
RANGE WHIRLPOOL WFG320M0BW2 "Installed control board. Ran light test, op test good. Customer also said oven temp doesn’t seem right. Ran bake test to 350. Actual temp after preheat was 375, set calibration -20."
Near Willoughby, OH 44094
Jeff M
Job Details: 09/11/2019
DRYER MAYTAG MEDC465HW0 The unit is gettin 240 vac. I tested all the fuses in the rear of the unit. The unit needs a pts switch and a timer ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer)
Near Avon, OH 44011
Gabriel P
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRFF302EWH02 "When arrive fridge was not plug in ,so I plug fridge in and waited 20 minutes and no noise,opt test ok"
Near Edgewood, OH 44004
Arthur V
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found freezer door has bad rust streaks running down door and there are many rust spots throughout Please order freezer door —- please allow 4-8 wks for delivery. Customer to call to reschedule when part arrives (unit not leaking customer assumed strea
Near Garfield Heights, OH 44125
Corey L.
Job Details: 09/11/2019
REFRIGERATOR GE GTZ18ICELRSS "Customer complaint not making ice, confirmed found fill tube frozen again, cleared, found gaps on liner corners of frz opening, siliconed, op test good"
Near Chagrin Falls, OH 44023
Nicholas F.
Job Details: 09/11/2019
WASHER MAYTAG MVWC565FW1 Installed new control ran factory cal cycle op test good
Near Mentor, OH 44060
Jeff M
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY02 "Icemaker failed it’s receiving 120 V AC needs new icemaker estimate only; ordrng 1 WPW10300024 (icemaker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 09/11/2019
WASHER MAYTAG MVWX655DW0 "Cc: won’t agitate, or spin high speedFound error codes f2e1(stuck key) f7e1 (basket speed fault) f0e5(off balance load). Found basket hub stripped out. Needs hub. Replaced hub. Ran auto test and calibration; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1
Near Brooklyn, OH 44144
Nicholas F.
Job Details: 09/11/2019
WASHER WHIRLPOOL WTW5000DW2 Cc washer will not go through cycles.ran diagnostic found f8e1 no fill long fill error code.aran auto test cycle unit passed all cycles op test good.cold water and hot water valve fill at same rate.ran drain and spin unit drained and spun.unit is operatin
Near Lakewood, OH 44107
Corey L.
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Customer complaint milk got warm but it’s cooling now, temps were 40 ff and 0 frz, customer has a lot of items in fridge and settings are at recommended, items are all the way to back and the sides, advised customer to turn temp dial to a little cooler a