Service History 385 | Freds Appliance

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Beachwood, Ohio 44122

Jason N

Job Details: 09/14/2023

"Cc unit oven convect fan making buzzing noiseFound convect element screws loose and element has moved to allow contact to convect fan blade. Readjusted convect element and tightened both screws. Ran convect heat test, convect fan turned on, no abnormal noise heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 09/14/2023

Installed bin

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 09/14/2023

Cc unit not starting Found knob broken Needs knob Customer to install ; ordrng 1 W11675852 (Knob)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL03

Near Solon, Ohio 44139

Brian M

Job Details: 09/14/2023

Installed gasket

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near North Royalton, Ohio 44133

Marie V

Job Details: 09/14/2023

"Cc that handle came off. Confirmed, installed back in. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC1

Near Lorain, Ohio 44052

Angel

Job Details: 09/14/2023

"Cc that unit was making a loud noise. Looked at unit and unit was in a flood of about 3ft of water

We serviced a

WHIRLPOOL WASHER

Model mvwx655dw1

Near Chardon, Ohio 44024

Dan

Job Details: 09/14/2023

"Customer complaint that unit is not draining properly, suspension is good, ran diagnostics, found f0e5(off balance) error code, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Willoughby Hills, Ohio 44092

Dan

Job Details: 09/14/2023

"Customer complaint that unit is making loud noises, confirmed, found pulley seized, installed new dryer repair kit, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, Ohio 44104

Corina H

Job Details: 09/14/2023

CC that the washer is leaking on a deep water cycle. Started a cycle on deep water.filled properly. Drained the washer found the floor drain backing up. Will need a plumber to clear the drain. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model Wtw7120hw0

Near Mentor, Ohio 44060

Jason N

Job Details: 09/14/2023

"Cc unit not powering on, lid is lockedConfirmed unit is non responsive. Checked power into main control, good at 121v, no status LED on board. Checked drain pump resistance, good at 19.7ohms. Unit will need main control replaced. Customer declined repair, estimate only. ; ordrng 1 W11419051 (Control-elec)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFEX2315QE1

Near University Heights, Ohio 44118

Corina H

Job Details: 09/14/2023

"CC that the unit is not cooling. Confirmed. Found the return blocked with frost and ice. Steamed out the return. Found cracks in the liner. Will need a new control, epoxy or tape to cover the cracks. Cust does not want to repair. ; ordrng 1 5304499060 (Control) and 1 482395 (Tape), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Berea, Ohio 44017

David R

Job Details: 09/14/2023

Cc unit not heating. Found broken coils on Element. Replaced element from t/s. Tested. Heated and cycling. Let customer know to clean vent of necessary. Good. Op Test Ok.; used 1 279838 (ELEMENT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, Ohio 44149

David R

Job Details: 09/14/2023

Replaced drip pan kit and fan assembly. Reset temps. Unplugged unit for 5 mins. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Elyria, Ohio 44035

David R

Job Details: 09/14/2023

Cc error codes and unit not coking on. F6E2 and F6E3 communication error codes. Ordering both main Control and UI. ; ordrng 1 W11135391 (UI) and 1 W11611438 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Fairview Park, Ohio 44126

Bill

Job Details: 09/14/2023

"Cc unit not working, confirmed cc. Could hear the internal bearing in the compressor rattling around as it tried to run, would kick on for about 30 sec then stop. Gave estimate for sealed system repair. Customer chose not to continue with repairs at this time.; ordrng 1 W10507884 (Comp) and 1 WPW10143759 (Dryer) and 1 W11536253 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, Ohio 44137

Bill

Job Details: 09/14/2023

"Replaced control board and evap fan motor, opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Beachwood, Ohio 44122

Bill

Job Details: 09/14/2023

"Cc noisy during certain points of operation, confirmed cc. Vibration noise when compressor kicked on sometimes. Put unit into diagnostics and turned compressor on, tracked noise to the condenser coil vibrating on the ground. Explained to customer what it was. Customer stated they would adjust the legs."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Euclid, Ohio 44123

Dan

Job Details: 09/14/2023

"Customer complaint that unit is not making ice, ice bin full, ice maker cycles and filled, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Bentleyville, Ohio 44022

Bill

Job Details: 09/14/2023

"Changed pump, manually unlocked door to take out of flood mode. Ran diagnostics auto test. Opt test good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Eastlake, Ohio 44095

Dan

Job Details: 09/14/2023

"Customer complaint that door switch is broken, confirmed, installed new door switch, op test good l"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Cleveland, Ohio 44130

Manny

Job Details: 09/14/2023

"Cc unit not dispensing water, verified and valves just humming, unit needs valves; ordrng 1 W11512399 (Single valve) and 1 WPW10341320 (valve-inlt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Parma Heights, Ohio 44130

Manny

Job Details: 09/14/2023

"Cc unit not making ice, verify and icemaker not moving even after jumping T to H, replace icemaker with TS#W10884390, unit homed and filled, advise customer to allow 24 to 48 hour and up to 74 for a full bin. Opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Chagrin Falls, Ohio 44023

Bill

Job Details: 09/14/2023

"Cc not making ice, confirmed cc. Took temps 19 deg in ice maker compartment. Tested ice box fan, tested good. Tested ice maker thermistor, tested good. While speaking with customer found out that unit had randomly thrown a PO code. Nothing else lost power in the house and the breaker never tripped. Ordered new control and Ui. Office to follow up as Ui is out of stock.; ordrng 1 W11642011 (Ui) and 1 W11556912 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/14/2023

Ran test 40 to put 3 way valve in Home position and used 140 psi of nitrogen to do a leak down test on it and found leak coming cabinet by compressor not sure if its the capillary line or suction line but leak is coming from inside cabinet. Called Whirlpool spoke with TJ, unit not repairable and going under review

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/14/2023

Cc of noise Found idler pulley squeaking Needs dryer repair kitCustomer wants to hold off for now ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, Ohio 44134

Marie V

Job Details: 09/14/2023

"Cc that the unit is not making ice and is leaking. Also the middle drawer comes forward when open door. Leveled unit and shut ice maker off , will order water valve . ; ordrng 1 W11579561 (Water valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Painesville, Ohio 44077

Jason N

Job Details: 09/14/2023

Installed gaskets per instructions. Advised customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Austinburg, Ohio 44010

Jason N

Job Details: 09/14/2023

"Installed main control, UI control and ff door gasket. Op test no good, when unit is plugged in, unit constantly resets. Pulled connectors from main board to isolate problem component. Found evaporator fan motor shorted causing the low vdc power supply on the main board to fail. Unit will need evaporator fan motor replaced. ; ordrng 1 W11224591 (Motor-evap)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, Ohio 44111

Marie V

Job Details: 09/14/2023

"Replaced motor, cap and shifter. Ran dlms calibration. Op test ok; used 1 W11481722 (actuator) from stock"

We serviced a

AMANA RANGE

Model AGR6603SFW2

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/14/2023

Cc unit not baking Found no issues at this time Possibility of pan placement in storage drawer causing spark issue Ran test bake to 350 let cycle 2 times Turned off and set to 430 let cycle 2 times can not duplicate issue

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/14/2023

Cc unit not draining Found drain pump over heating and shutting down Replaced pump Ran test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ashtabula, Ohio 44004

Jason N

Job Details: 09/14/2023

Cc unit guard fell offConfirmed belt shield fell off gearcase. Holes in gearcase are too stripped for screws to hold properly when unit vibrates. Unit will need gearcase and shield replaced.; ordrng 1 W11449840 (Gearcase) and 1 W11409708 (Shield)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUDF204KSB00

Near Bay Village, Ohio 44140

Angel

Job Details: 09/14/2023

Replaced main board tested ice maker to make sure it would cycle and it cycled and filled as should opt test good.

We serviced a

FRIGIDAIRE WALL OVEN

Model FGET3065PFG

Near Bay Village, Ohio 44140

Marie V

Job Details: 09/14/2023

"Cc that the oven never has hold temp. That when open door it drops temp. Opening door while cooking will make temp drops up to 10* per second m making unit kick on again. Testing both oven set both to 350*, with thermalcouple when unit reached 350* device showing 380*. Allowed unit to cycle several times, and temps goes from 339* to 379* when cycling, in range. Explain cust if using bake to allow extra min for temp to adjust inside, other options is to use convection bake. ; ordrng 1 316443936 (Control) and 1 5304504897 (Oven sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Diamond, Ohio 44412

Brian M

Job Details: 09/14/2023

Installed ui and control OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES0

Near Mentor, Ohio 44060

Dan

Job Details: 09/14/2023

"Installed new dsi board, op test good"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Cleveland, Ohio 44143

Corina H

Job Details: 09/14/2023

"Replaced the gearcase, motor, cam, agitator. Ran a calibration. Started a cycle. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/14/2023

CC that they had another company out replaced the control and would not work because of the Wi-Fi. Confirmed. Found the control trying to connect to the Wi-Fi. Unplugged the unit and plugged unit in unit it connected. Found the lid not closing. Replaced the lock from surplus t/s. Ran a calibration. Started a rinse and spin. Opt test ok. ; used 1 W11394572 (Latch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Mentor, Ohio 44060

Corina H

Job Details: 09/14/2023

"Replaced the ice maker. Tested, filled. Opt test ok."

We serviced a

GE WASHER

Model PFQ97HSPV0DS

Near Lorain, Ohio 44055

Angel

Job Details: 09/14/2023

"Cc that after the flood unit stopped working. Ran diagnostics and all the errors are for motor inverter board, compressor inverter board and blower inverter board as well tried resettling unit and erasing error codes and no luck unit will need boards replaced. Gave customer estimate decided to continue with repair.; ordrng 1 WH22X36270 (Motor inverter board) and 1 WH22X35701 (Compressor inverter board) and 1 WH22X35745 (Blower inverter board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Independence, Ohio 44131

Bill

Job Details: 09/14/2023

"Cc something caught in the drum, confirmed cc. Removed debris from inner drum. Opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Hiram, Ohio 44234

Brian M

Job Details: 09/14/2023

Cc that wheel is off track Fixed alignment

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY09

Near Highland Heights, Ohio 44143

Brian M

Job Details: 09/14/2023

"Cc unit cooling Found evap frosted over Ran forced defrost No power coming from control to defrost Will need jazz board and its recommended to replace the defrost bi metal ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Avon Lake, Ohio 44012

Marie V

Job Details: 09/14/2023

"Cc that the unit is not cooling. Found evaporator frosted over. Temps are on the 50s. Verify thermistor reading is 5.7kohms 50s and thermistor is under ice should be around 77kohms. Recommend replacing control and thermistor,, Also the drip pan is warped. Needs to be replaced, try to change defrost cycle but unit does not have feature.; ordrng 1 W11033168 (Evaporator fan) and 1 W11457241 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JGB605DET1WW

Near Painesville, Ohio 44077

Dan

Job Details: 09/14/2023

"Customer complaint that right rear burner is not lighting, confirmed, cleared oriface, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF8

Near Madison, Ohio 44057

Dan

Job Details: 09/14/2023

"Customer complaint that unit is not making ice, confirmed, found ice maker harness disconnected, reconnected, op test good"

We serviced a

KITCHENAID MICROWAVE

Model KBHS109SSS01

Near Painesville, Ohio 44077

Joe O

Job Details: 09/13/2023

"Cc: not heatingFound unit pulling 7 amps. Found error code for humidity sensor. Humidity sensor out of range. Needs magnetron and humidity sensorCustomer does not want to repair at this time ; ordrng 1 W11346197 (Magnetron) and 1 W10871220 (sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/13/2023

Cc: not washing properlyFound water temp at start of cycle is not hot enough. Advised on running water at sink prior to starting cycle. Unit has good pressure. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 09/13/2023

"Cc unit leaking water underneath Ran quick wash test, observed unit. Unit not leaking during wash cycle, canceled to drain. Found water spraying from drain hose in rear of unit. Pulled unit and found drain hose has been chewed through in several spots. Unit will need drain hose replaced. ; ordrng 1 W11414944 (Hose-drain)"

We serviced a

MAYTAG WALL OVEN

Model CWG3600AAB

Near Beachwood, Ohio 44122

Jason N

Job Details: 09/13/2023

"Cc unit keypad buttons not workingConfirmed upper arrow button in nonfunctional. Unit will need clock/keypad replaced. Part (74002007) is discontinued, unable to repair. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Cleveland, Ohio 44103

Jason N

Job Details: 09/13/2023

"Cc unit making screeching noiseInspected unit, found belt idler pulley seized to shaft. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal noise heard; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Highland Heights, Ohio 44143

Jason N

Job Details: 09/13/2023

"Installed ice maker. Power cycled unit to clear ice maker fault. Ran test 57, ice maker harvest test passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Gates Mills, Ohio 44040

Joe O

Job Details: 09/13/2023

"Cc: intermittently not spinning clothes outFound error code f5e3(unlock failure) f0e1(load in during clean washer cycle). Ran diagnostics test cycle. Unit filling, washing draining and spinning. Ran water test. Hot and cold correct. Ran drain and spin, high speed. Found unit very well balanced. Advised customer on potential off balance load. Could not duplicate issue at this time. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Highland Heights, Ohio 44143

Jason N

Job Details: 09/13/2023

"Cc unit will intermittently not power on/startCustomer stated the unit will not power on randomly, its been several days since unit has worked. Unit is working today. Ran diagnostics, no codes stored in history. Powered unit on several times, canceled several times. Could not duplicate power issues at this time. Replaced UI using customer supplied pre Id part. Started normal wash cycle. All functions passed. Advised customer without being able to see unit in failure mode, replacing the UI may not remedy the issue."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 09/13/2023

"Cc: Not dispensing water Customer stated unit does not dispense water, but will intermittently start working. Customer stated unit continues to make ice. Found water pressure too high. Needs plumber."

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Painesville, Ohio 44077

Jason N

Job Details: 09/13/2023

Cc unit inlet grille is burntCustomer stated the tenant was concerned about the burnt grille in the back of the dryer. Advised that discoloration on the inlet grille is normal. Unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Cleveland, Ohio 44120

Joe O

Job Details: 09/13/2023

"Cc: not advancing, and jumping to other cyclesFound error codes f0e3(overload) f3e2(inlet water temp fault) f0e4(spin limited by water temps) f7e6(motor lost phase) f2e1(stuck key). Found ui will not allow selections. Ui bouncing between cycles. Found gear case leaking oil, scraping noise from motor. Needs stator, gear case, ui, slider; ordrng 1 W11393685 (Gear case) and 1 W11195971 (stator) and 1 W10734521 (slider) and 1 W11135391 (console)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport Harbor, Ohio 44077

Jason N

Job Details: 09/13/2023

"Cc unit not starting the cycle properlyRan diagnostics, found code f2e1 for stuck button. Ran cycle test, all functions passed. Had customer start quick wash cycle. Customer holding start button too long, may potentially be inadvertently pausing or canceling cycle. Advised customer to push button quickly and release. Unit sensed, filled and advanced to wash cycle. Unit is working as designed, no issues found at this time."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Euclid, Ohio 44123

Joe O

Job Details: 09/13/2023

"Cc: error codeFound no stored error codes. Unit will not display anything in diagnostics after showing no error codes. Error f6e2(communication error) randomly showed up. Needs control and ui. Customer does not want to repair at this time; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Painesville, Ohio 44077

Jason N

Job Details: 09/13/2023

"Cc unit takes too long to washRan diagnostics, found code 5 for mode shifter, 31 for out of balance spin and 1 for lock monitor. Ran wash test cycle, found shifter did not engage properly for agitation. Checked under unit, found oil leaking from gearcase, shifter and drive belt saturated with oil. Unit will need gearcase, shifter and drive belt replaced. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X27538 (Belt) and 1 WH03X30517 (Mode Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Westlake, Ohio 44145

Bill

Job Details: 09/13/2023

"Changed gears and track, aligned and tested opt test good."

We serviced a

KENMORE DRYER

Model 110. 86151100

Near Rocky River, Ohio 44116

Bill

Job Details: 09/13/2023

"Cc unit not heating, confirmed cc. Tested thermal fuse, high level thermostat, both tested good. Tested continuity on heating element, open. Ordered element.; ordrng 1 WP4391960 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, Ohio 44135

Manny

Job Details: 09/13/2023

"Cc that husband tried replacing the latch but didnt work, found latch wires cut off and removed from unit, customer has a latch but latch its in the lock position and wont unlock, also noticed that the striker on the unit is different than what the unit uses.; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, Ohio 44135

Manny

Job Details: 09/13/2023

"Cc unit leaking from dispenser, verified and water line leaks from inside the door but just a small drop, ordering FZ door ; ordrng 1 LW10918659 (dor-fip stainless)"

We serviced a

GE REFRIGERATOR

Model GFD28GBLCTS

Near Cleveland, Ohio 44135

Manny

Job Details: 09/13/2023

"Cc unit not cooling, verified and the FZ gasket is off and wont stay on the door, fz is full of frost, Ordering FZ gasket; ordrng 1 WR14X36194 (Gasket fz), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Elyria, Ohio 44035

Angel

Job Details: 09/13/2023

"Replaced ui, control board and ice maker, made sure it would cycle and fill also set temps to recommended opt test good."

We serviced a

GE WASHER

Model GFW850SSN1WW

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/13/2023

"Installed new valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/13/2023

"Installed new door gasket, op test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW

Near Conneaut, Ohio 44030

Dan

Job Details: 09/13/2023

"Customer complaint that sometimes it will work and sometimes it wont, started normal wash cycle, lid locked , unit filled and began agitating, unit drains and spins, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Kirtland, Ohio 44094

Dan

Job Details: 09/13/2023

"Installed new control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Willoughby, Ohio 44094

Dan

Job Details: 09/13/2023

"Customer complaint that unit is not dispensing ice, confirmed, auger motor is just humming, auger motor is receiving 120vac , unit needs new auger motor , part is under one year parts warranty for auger motor; ordrng 1 W10822606 (Auger motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269DRM01

Near Mentor, Ohio 44060

Dan

Job Details: 09/13/2023

"Installed new ice maker , op test good"

We serviced a

KITCHENAID COOKTOP GAS

Model KGCU482VSS00

Near Mentor, Ohio 44060

Dan

Job Details: 09/13/2023

"Customer complaint that left front burner is not lighting, Found burner head gas port clogged with grease, cleared port, op test good"

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Fairport Harbor, Ohio 44077

Jason N

Job Details: 09/13/2023

"Cc unit not finishing cycles and H2O message appears Based on H2O code, checked water coming into unit, checked good. Pressure sensor is not reading correctly. Ordering pressure sensor.; ordrng 1 WD21X25468 (Pressure sensor asm)"

We serviced a

GE REFRIGERATOR

Model PGSS5RKZHSS

Near Mentor, Ohio 44060

Dan

Job Details: 09/13/2023

"Installed new control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW00

Near Mentor, Ohio 44060

Dan

Job Details: 09/13/2023

"Customer complaint that unit is not cooling, temperature at 56 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, ice chunk in corner of evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 W11507067 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WALL OVEN GAS

Model CWG3600AAS13

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 09/13/2023

CC that the ovens are not heating. Confirmed. Checked the igniter 120 volts. Replaced the igniter from t/s. Tested. Opt test ok.; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 09/13/2023

"Replaced the control, pump and motor. Ran a calibration. Found a lot of suds in the tub from the detergent. Advised Cust to change the detergent being used. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB965HW0

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 09/13/2023

Replaced the valve and and dispenser. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSF22C2EXW00

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 09/13/2023

CC that the ice maker is slow at making ice. Confirmed. Optic eyes are good. Will need an Icemaker. Ice maker is nla. ; ordrng 1 W10204457 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Olmsted, Ohio 44070

Angel

Job Details: 09/13/2023

Cc that drinks were freezing on top shelf but now its working as should. I still replaced diffuser with thermistor and gave them some pointers on how to stock fridge for better airflow opt test good.

We serviced a

MAYTAG DRYER

Model MDG6800AWW

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 09/13/2023

CC that the control beeps and does not start. Confirmed. Will not allow you to select a cycle. There is a beep that does not stop. Will need a new control and ui. Parts are nla. ; ordrng 1 33002959 (Control) and 1 33002898 (Ui)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 09/13/2023

CC that the unit is leaking. Started a cycle. Found the sink or the supply line leaks. Did see some water coming up from the floor drain. Advised Cust to have a plumber fix the leak. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Jefferson, Ohio 44047

Brian M

Job Details: 09/13/2023

"Cc unit filled to high on bulky, she thought it was going to over fillRan bulky test with items, unit does fill up high but this is normal Showed customer settings and description in user manual OP Test Ok"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Williamsfield, Ohio 44093

Brian M

Job Details: 09/13/2023

Cc of squeaking Found cam to be worn Replaced cam ; used 1 W10721967 (PULLEY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN708MPS00

Near Pepper Pike, Ohio 44124

Bill

Job Details: 09/13/2023

"Cc cant get ice bin out, confirmed cc. Not enough room between the built in unit and wall ovens to allow proper swing width of door to remove Ice bin."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Garfield Heights, Ohio 44125

David R

Job Details: 09/13/2023

Cc unit not starting. Found latch just keeps clicking and never saying its locked. Ordering latch and strike. ; ordrng 1 W11670519 (Latch) and 1 W11513250 (Strike)

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Brecksville, Ohio 44141

David R

Job Details: 09/13/2023

"Cc unit leaking, soapy water. Found inside unit, utensil rack the top part broke off and was burned under head and blocking drain port. Removed and let customer know. Also customer using cascade liquid detergent. Advised to make sure to not over fill or use too much. Found customer used dish detergent instead of dishwasher detergent.. As of now, advising customer to keep eye on it, make sure to not use too much detergent Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Parma, Ohio 44129

Marie V

Job Details: 09/13/2023

"Cc that the gasket comes off. Confirmed, also that the unit is freezing foos. Unit does not ah e a lot of foot. Could be the cause, verify evaporator frost is perfect. Advice cust to monitor also have sealed liner around unit since it had a gap on it. And sealed gasket to door advise cust to allow 1 hour for it to dry. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Broadview Heights, Ohio 44147

Bill

Job Details: 09/13/2023

"Changed control board and Ui. Tested valve still didnt open, ordered new valve and float switch. Follow up set for 9/19; ordrng 1 WPW10327249 (Fill valve) and 1 WPW10195039 (Switch)"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Strongsville, Ohio 44149

Bill

Job Details: 09/13/2023

"Cc metallic scraping sound, confirmed cc. Found penny stuck in the drum felt. Removed penny, had customer verify that sound was gone. Opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Mantua, Ohio 44255

Brian M

Job Details: 09/13/2023

Cc unit not cycling through wash Found lid lock error Ran lid lock manual test found lock not engaging Replaced using truck stock Ran out test and calibration OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Olmsted Township, Ohio 44138

Angel

Job Details: 09/13/2023

Replaced console and ui opt test good.

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Brecksville, Ohio 44141

David R

Job Details: 09/13/2023

Replaced Right front burner head. Found customer cleaned and burner was clogged up with baking soda and so was ignitor. Unit is working good and all functions good. Op Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Highland Heights, Ohio 44143

Manny

Job Details: 09/13/2023

"Cc unit building up frost on the back of the fz, verified and temperatures 3 in fz and 36 in ff, normal frost on cover, ran steps 6 heater on, step 7 and set to 02 per BJ suggestion, unit is working properly, no issues found this time, temperatures are optimal and all functions passed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW04

Near South Euclid, Ohio 44121

Manny

Job Details: 09/13/2023

"Cc that Ff gasket coming off verified and door liner warped due to the insulation, and damage on the liner channel, gasket wont stay in door channel, ordering, Ff door.; ordrng 1 LW10636232 (dor-fip white)"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS956ESS02

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/13/2023

Installed knob bezels

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/13/2023

"Cc that unit is not cooling. Confirmed is room temperature inside, compressor stared but is drawing 8amp.s will need new compressor; ordrng 1 W11370574 (Compressor)"

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS01

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 09/13/2023

Cc no powerFound l1 in outlet box not to be properly trimmed and wired nut to microwave Fixed wire OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 09/13/2023

CC that there is frost and ice build up. Confirmed. Found the ff door at the bottom is not touching the frame. Steamed out the gasket and the freezer. Used Vaseline around the gasket. Opt test ok.

Our Service

Our Training