We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Angel
Job Details: 02/16/2022
Replaced console and latch ran test on washer. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, OH 44012
Angel
Job Details: 02/16/2022
Cc that unit would just keep dripping when washer was off. Found unit dripping replaced inlet valve. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near South Euclid, OH 44121
Jason N
Job Details: 02/16/2022
"Cc unit agitator not working due to it coming apartConfirmed agitator top half came off, bolt still connected to base half. Replaced all top half agitator parts using customer supplied pre Id parts. Ran diagnostic cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Joe O
Job Details: 02/16/2022
"Cc: out of balanceFound basket out of balance. Basket will not center. Need basketCustomer does not want to repair at this time.; ordrng 1 W10752719 (basket), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Willowick, OH 44095
Joe O
Job Details: 02/16/2022
"Arrived. Unit not running, no fans no compressor. Temps at 60 degrees in both compartments. Found inverter board failed. Replaced with customer supplied inverter. Unit started. Unit cooling advised customer to allow 24 hours for temps to adjust, and monitor for 48 hours after that. Op test ok; ordrng 1 W10843055 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near South Euclid, OH 44121
Jason N
Job Details: 02/16/2022
"Cc unit refrigerator section not coolingCustomer stated freezer works fine but things are going bad in refrigerator section. Found no airflow to ff section, evaporator fan is not running. Pulled evaporator cover, checked power to evaporator fan motor, good voltage at 121v. Unit needs evaporator fan motor. Replaced using truck stock. Cleared ice from evaporator drain tray and air passages. Fan motor running, good airflow to ff section. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
KENMORE WALL OVEN
Model 790.49069401
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2022
"Found no power to element now, unit needs new relay board; ordrng 1 316429800 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2022
"Customer complaint that unit is leaking, confirmed, water leaking passed lower seal, unit needs new lower seal and spray arm; ordrng 1 W10837249 (Spray arm) and 1 W10909089 (Lower seal)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near North Ridgeville, OH 44039
David R
Job Details: 02/16/2022
"Cc unit is not turning on, no display. Customer said this is the second OTR microwave that he got and same issue. No display. Power coming from outlet. 120 going to filter board and coming from as well. Would order and replace control board and filter board. Customer said he is taking unit back up to store and exchanging for new one. ; ordrng 1 W10849829 (Control) and 1 W11173819 (Display control) and 1 W10422269 (Filter)"
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Parma, OH 44134
Manny
Job Details: 02/16/2022
"Cc unit not heating properly. Set unit to normal dry unit is heating, removed vent and took temp and good heat, cant check the outside vent because its under the deck, unit doesnt have proper airflow, advise customer to clean vent and if they still have any issues to give us a call and we take another look, unit is working as designed opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Chardon, OH 44024
Corina B
Job Details: 02/16/2022
"Replaced the control. Opt test ng. Will need a pump and motor. ; ordrng 1 W10902372 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Amherst, OH 44001
Marie V
Job Details: 02/16/2022
"Cc that the unit is not cold enough. Unit is set to coldest , 34* fresh food and 8* on freezer. Good frost pattern on evap. Called bj, Unit will need thermostat .; ordrng 1 WPW10511937 (Thermostat)"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Columbia Station, OH 44028
Marie V
Job Details: 02/16/2022
Replaced control board. Ran auto test and calibration. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Ravenna, OH 44266
Brian M
Job Details: 02/16/2022
Recovered refrigerant Installed process stub and filter drier Pressure tested with nitro 150 psi no changes in 10 min Ran 28 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 10 normal frost pattern OP Test Ok Advised to let cool for 48 hours Customer never received control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2022
"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged in, compressor and condenser fan started, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, part is out of stock so not scheduling return appointment ; ordrng 1 W11546605 (Evaporator) and 1 W108843121 (Drier)"
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2022
"Installed new bellow, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Willowick, OH 44095
Joe O
Job Details: 02/16/2022
Installed drain hose. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Westlake, OH 44145
David R
Job Details: 02/16/2022
Replaced drain pump. Found broken glass as well. Roller wheels not needed. Can issue refund for them. Ran and let unit drain multiple times. Op test ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/16/2022
Found the door has 2 inner glass. Will need a inner glass and screws. Office to reschedule appointment ; ordrng 1 W11379948 (Spacer) and 1 W11339500 (Glass) and 4 W10777162 (Screw)s and 4 WPW10031790 (Screw)s and 1 W11025120 (Trim)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS2
Near Richmond Heights, OH 44143
Corina B
Job Details: 02/16/2022
"CC that the screen is blank. Confirmed. Checked the outlet!good. Checked the fuse,god. 0 volts going to the main control. Wil need a main control and filter board. ; ordrng 1 W11552018 (Control) and 1 W10422269 (Filter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Manny
Job Details: 02/16/2022
"unit looks like it was taken apart by someone and not put together right they left the motor without clamps motor gat damaged and blower wheel is shatter, there is a few screw missing and front panel clips are broken, the lint shut got damaged by blower wheel. Unit needs a motor and clamp, motor mount, wheel, both front clips, lint shut, screws. Damaged was caused by unit not put back together right.; ordrng 2 W10854425 (clip)s and 1 279827 (Drive motor) and 1 WP3404162 (clamp) and 1 WPW10121316 (clamp) and 2 WP3390631 (Panel screws)s and 1 W11117429 (chute) and 1 WP694089 (wheel) and 1 WP348780 (base)"
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Cleveland, OH 44110
Corina B
Job Details: 02/16/2022
CC that the unit stopped working. Confirmed. Found the basket fill of water. Ran diag F9e1 long drain. Checked the power at the control 120 volts to the pump. Ohmed out the drain pump 15.3 ohms. Removed the drain pump found a stick stuck in the pump. Tested the manual drain. Ran a calibration. Opt test ok
We serviced a
AMANA RANGE
Model AGR5835QDB
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/16/2022
"Found weak ignitor replace from t/s ,opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/16/2022
"Found a crack on motor pulley and also found drain pump harness snap and wants I use a wire nut pump still did not drain and also had few new error f7e1 tachometer and f7e7 motor didnt reach rpm and f7e6 motor circuits open and f9e1 Lon drain so ordering drain pump +harness +motor ,and control ; ordrng 1 W11543998 (Control) and 1 W11399437 (Drain pump) and 1 W11026785 (Motor) and 1 W11591637 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Strongsville, OH 44136
David R
Job Details: 02/16/2022
Hooked up power. Ran all components. All components test good. Normal sounds from drain pump and wash motor. Nothing stuck. Good. Unit is working. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Westlake, OH 44145
Angel
Job Details: 02/16/2022
"Rep,aced thermistor and set temperature to recommended asked customer to wait for the temperature to settle. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Willowick, OH 44095
Joe O
Job Details: 02/16/2022
Installed actuator and arm. Nozzle broke when removing due to fragile plastic. Needs nozzleCustomer to install; ordrng 1 WP8181712 (nozzle)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, OH 44028
David R
Job Details: 02/16/2022
Customer complaint unit not finishing cycles. Lid latch error. Replaced latch from t/s. Unit not spinning but agitating. Ordering control, clutch, slider, stator and harness. ; ordrng 1 W11162440 (Control) and 1 W10915700 (Control) and 1 W11409746 (Harness) and 1 W10754448 (Clutch) and 1 W10734521 (Slider), used 1 W10810403 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ravenna, OH 44266
Brian M
Job Details: 02/16/2022
Cc unit not starting Found unit it drain mode Reset control Ran auto test and calibration OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW
Near Ashtabula, OH 44004
Dan H
Job Details: 02/16/2022
"Installed new door seal, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Strongsville, OH 44149
David R
Job Details: 02/16/2022
"Cc unit not making ice. Customer replaced filter and dual valve. Icemaker not cycling on its own. Replaced with new updated one from t/s. Ran tested, cycled and called for water. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Westlake, OH 44145
Angel
Job Details: 02/16/2022
Cc that unit was not draining. Verified and found that the garbage disposal had the plastic cap on knocked out the drain hole tested unit and started draining as should. Also explained to customer how to clean filter and reinstall. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Rocky River, OH 44116
Angel
Job Details: 02/16/2022
Cc that unit would not start. Found motor pulley broken and belt as well replaced belt and motor tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Ashtabula, OH 44004
Dan H
Job Details: 02/16/2022
"Installed new heater, op test good"
We serviced a
ROPER REFRIGERATOR
Model RT18AKXKQ08
Near Ashtabula, OH 44004
Dan H
Job Details: 02/16/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at 24 degrees, found evaporator frozen solid , no power to defrost heater, unit needs new defrost timer and bimetal ; ordrng 1 W10822278 (Def tim) and 1 WP4387503 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lakewood, OH 44107
Angel
Job Details: 02/16/2022
"Cc that unit was working fine after I left last time and got to do a couple of loads of laundry but started having the issue again where unit can not re-engage into a spin looked underneath washer and everything looks normal and checked connectors on control board and were good as well. Will need slider, and clutch also ordering drive motor which is connected to the shifter as well and its under warranty. Ordering parts office to reschedule part out of stock.; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KX128
Near Broadview Heights, OH 44147
David R
Job Details: 02/16/2022
Cc unit not draining. Found drainpump and hose completely clogged. Cleared all debris out. Running normally. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH0
Near North Olmsted, OH 44070
Angel
Job Details: 02/16/2022
Cc that unit started leaking and had a lot of suds. which last call I gave her some of our test detergent packages but says she still had suds and causing it to leak but it only happened that time since that day it didnt do it again. Unit was already running for an hour when i got there waited a while to see what it would do and unit would not leak or have excessive suds i did notice that unit was slanted forward from the top so i leveled it to where the dishwasher was slanted back a little so when the dishwasher is washing the water would not come forward causing a leak as well. Called BJ to see if he had any other ideas and he stated that if she is using pods with rinse aid which she was plus rinse aid from the dispenser it could cause the suds as well. So I explained it to the customer and she said she will try that. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/16/2022
Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4
Near Chardon, OH 44024
Brian M
Job Details: 02/16/2022
Installed rails OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chesterland, OH 44026
Brian M
Job Details: 02/16/2022
Cc unit said spin for a few hours Found no errors Ran diagnostics cycle no issue found Ran dms calibration OP Test Ok Advised to connect to app to run updates
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near North Royalton, OH 44133
David R
Job Details: 02/16/2022
"Heater does not need to be replaced, per tech notes already updated and does not fall in serial number range. Cc dispenser not oepening, loose handle. Tightened handle. Good. Dispenser not opening in diagnostics. Ordering control and dispenser. ; ordrng 1 W11462460 (Control) and 1 W11412300 (Dispenser)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near North Royalton, OH 44133
Angel
Job Details: 02/16/2022
Replaced control board tested unit to make sure it was good. Opt test ok.
We serviced a
AMANA WASHER
Model NFW5800HW
Near Mentor, OH 44060
Brian M
Job Details: 02/16/2022
Complaint of leak This store has water hooked up to water ran diagnostics cycle could not duplicate a leak
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near North Royalton, OH 44133
David R
Job Details: 02/16/2022
"Replaced screws and emblem, good. Op test ok."
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BBL00
Near University Heights, OH 44118
Jason N
Job Details: 02/16/2022
"Cc unit temperatures not accurate. Customer stated when she changes bake temperatures, the unit looses temperature and has to reheat. Ran bake test to 350 degrees, let preheat and cycle. Canceled bake and restarted, display reading 325 and restarted preheat. Showed customer actual oven temperature was still around 350 degrees. Advised customer unit is operating as designed. Per service pointer W10689408, advised customer to ensure she is pressing Cancel before making a temperature change to ensure unit properly readjusts temperatures. Unit is working as designed, retrieved control for return."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES01
Near University Heights, OH 44118
Jason N
Job Details: 02/16/2022
"Cc unit making vibrating noises when using broil and error code when trying to use self cleanRan diagnostics, found code f5e1 for latch not operating. Ran broil test for 10 minutes, cooling fans operating, no abnormal noises heard. Advised customer most likely, consistent high temperatures may make unit panels expand and warp which may cause fan noise to amplify. Pulled unit, replaced door latch assembly using customer supplied pre id part. Checked unit panels to ensure none were loose. Ran self clean mode, verified latch locked door and unlocked door when cancelled. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRK22ILWH13
Near Euclid, OH 44123
Corina B
Job Details: 02/16/2022
CC that there is no water coming out. Confirmed. Found the waterline in the door is frozen. Will need a new door. Door is nla. ; ordrng 1 2255406W (Door)
We serviced a
GE REFRIGERATOR
Model GSE22ETHCBB
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/16/2022
"Cc unit leaking from freezerFound evaporator drained tray iced over, buildup on freezer bottom. Cleared ice from freezer. Steamed out drain, ensured good water flow through. Leveled unit for slight tilt back to help with water drainage in tray. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/16/2022
"Cc unit drain problem Ran diagnostics, found code f2e1 for Ui stuck button, all functions passed in test, noticed loud ticking sound from drain pump. Pulled drain pump, found plastic debris stuck in impeller. Reran wash test for several minutes then cancels and drained, no other issues found at this time. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Euclid, OH 44123
Corina B
Job Details: 02/16/2022
Replaced the bellow. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Willoughby, OH 44094
Joe O
Job Details: 02/16/2022
"Cc: doors not alignedCustomer stated gap between doors is slightly wider at lower part of door then the top. Stated door over hangs the freezer door. And doors not level with each other. Leveled door. Advised customer there is no adjustment for the minor over hang, or the gap between doors. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Bedford, OH 44146
Gabriel P
Job Details: 02/16/2022
All parts are installed correctly but motor and stator are bad ordering they have a ten year warranty but customer will install no need to schedule appointment ; ordrng 1 W10915700 (Motor) and 1 W10915701 (Rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22EMWH04
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/16/2022
"Cc unit leaking into basementTurned water supply on to unit, found plastic supply line has a pinhole causing a small stream of water to leak behind unit. Advised customer to have a plumber replace supply line as this is not part of the unit and we cannot repair."
We serviced a
AMANA RANGE
Model agr4433xds1
Near Wickliffe, OH 44092
Corina B
Job Details: 02/16/2022
CC that the oven is not heatin. Confirmed. 0 amps 120 volts from the control. Will need an igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
FRIGIDAIRE DRYER
Model FDE336RES2
Near Kirtland, OH 44094
Corina B
Job Details: 02/16/2022
Cust has no power. Reschedule for end of the day.; schdld next appmnt for 2/16 WED 2-5
We serviced a
GE WALL OVEN
Model JT952S0K2SS
Near Avon, OH 44011
Angel
Job Details: 02/15/2022
"Cc that the upper oven was not heating. Put oven to preheat to 350* and got to temperature than customer said that the convection was not working either tested unit on convection and it would not heat removed cover and took off convection element tested and it was open. Will need convection element bake element is fine. Gave customer estimate and they stated that they will fix themselves. Charged service call.; ordrng 1 WB44T10053 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DS01
Near Avon Lake, OH 44012
Angel
Job Details: 02/15/2022
Whirlpool sent ui to be replaced because customer needed the updated one Replaced ui and got her connected to the wifi as well tested unit opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/15/2022
"Cc unit needs inlet valve installed due to failureCustomer stated the inlet valve cracked and leaked inside home. The pulled unit out to garage. Confirmed, the inlet valve housing is cracked. Installed new inlet valve using customer supplied part. Could not hook unit up to verify repair and operation."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/15/2022
Installed dispenser. Ran auto test. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near North Olmsted, OH 44070
Marie V
Job Details: 02/15/2022
"Replaced evap, harness and drain pan, op test ok"
We serviced a
KENMORE DRYER
Model 110.677416
Near Novelty, OH 44072
Brian M
Job Details: 02/15/2022
Cc no heat Found thermal fuse open again Replaced using truck stock OP Test Ok ; used 1 279769 (THERMAL CUTOF) from stock
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS01
Near Cleveland, OH 44124
Brian M
Job Details: 02/15/2022
Cc no power Found auxiliary drain pump not suppling voltage Needs pump Office to schedule parts not in stock ; ordrng 1 W10825875 (pump)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Manny
Job Details: 02/15/2022
"Cc unit still out spinning fast, ran diagnostics and found code F7E7 for motor not reaching high rpm, spoke to BJ he said check the run capacitor, replaced the valve un capacitor with T/S #W11395618 op test ok; used 1 W11395618 (Run capacitor) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB3650AWR5
Near Avon Lake, OH 44012
Angel
Job Details: 02/15/2022
Cc that unit makes loud vibrating sound when it starts. Ran unit and when it started draining it was pretty loud. Removed drain pump and found a plastic tab inside causing it to vibrate and cause loud sound. Removed checked drain pump impellers and were good. Reinstalled and tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Angel
Job Details: 02/15/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Grafton, OH 44044
David R
Job Details: 02/15/2022
"Cc unit taking long to heat. Correct voltage to unit. Turned on, went outside and vent trap is completely full. Took pics and showed customer. Corrected and cleaned. Ran unit. Good airflow. Op test ok."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS0
Near Middleburg Heights, OH 44130
Manny
Job Details: 02/15/2022
"Door is damaged unit will need a door, dont want to replace interlock switches with the door damaged since microwaves can scape. Customer will contact wpl customer service and se if the get a concession for the repair. Cux paid for service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 02/15/2022
"Cc: leaking, ice melting and clumping togetherFound ice in bin looks as if its slowly melting and some starting to clump together. Ice build up under ice bin. Advised customer recently released cubes will have some melting due to the heater, can cause the look of ice melting. Found ice box fan is functioning. Found temps in ff section at 37 degrees, freezer at 1 degree. Found ice box temp at 15 degrees. Called whirlpool tech line spoke with Scott. Found ice maker housing is not level. He stated if the ice maker housing is not level the water will flow to the left and out the front of the ice maker when unit fills. Stated to replace ice maker housing; ordrng 1 W11483114 (Ice box)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HS04
Near Painesville, OH 44077
Joe O
Job Details: 02/15/2022
Cc: unit locksFound error code f6e4(ui/control mismatch) from 10 days prior. Found service pointer (W11525545) for keypad getting stuck. Advised customer to update software through Wi-Fi app. If continues to get stuck after software update we would need control and ui.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Willoughby, OH 44094
Corina B
Job Details: 02/15/2022
"CC that there is a buzzing noise. Confirmed found the freezer fan making noise. Will need a new harness. ; ordrng 1 W11249952 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jefferson, OH 44047
Dan H
Job Details: 02/15/2022
"Customer complaint that unit is not heating, found 0vac from l1 to L2, advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willowick, OH 44095
Corina B
Job Details: 02/15/2022
"CC that the unit will not start a wash cycle. Confirmed. Found the drain hose on the ground. Raised the drain hose and secured the hose to the waterline. Ran a manual spin and agitate, good. Water is correct. Ran a calibration. Started a cycle with clothes. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Dan H
Job Details: 02/15/2022
"Installed new control, op test no good , unit needs new motor, clutch , slider, gearcase and rotor, several parts are out of stock so not scheduling return appointment ; ordrng 1 W11423759 (Gearcase) and 1 W10915700 (Motor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Berea, OH 44017
Manny
Job Details: 02/15/2022
"Cc unit beeps a lot, ran diagnostics cycle no error codes test cycle finished without any error, noticed a lot of suds in the tub, gave customer some finish samples to try out and help reduce the amount of suds, unit is working as designed. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Solon, OH 44139
Brian M
Job Details: 02/15/2022
Installed diffuser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Rocky River, OH 44116
Marie V
Job Details: 02/15/2022
"Cc that they got the unit up and running but only cold water, not hot. Ran diag found error code F8E1 long fill . Ran manual test, tested cold water and hot. Hot water valve hums , removed hose and tuned water on, no water coming in. Ask cust if theres another line that could be close to the hot line. He found the line, opened up. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, OH 44136
David R
Job Details: 02/15/2022
"Had POP, 12/01/21, took pics. Cc unit had mad some grinding noise. Ram diagnostics, good, no error codes and ran through with all components working. Ran a normal cycle with load of towels. Let run 15-20 mins. All normal sounds. Ran entire drain/spin cycle. Good, normal noises. Checked underneath unit. Nothing out of place. Customer to monitor unit. Working as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MAVT834AWW
Near Strongsville, OH 44136
David R
Job Details: 02/15/2022
"Cc unit would not stop filling with water. Ran different cycles and different water levels and all water stopped at height it was suppose to. Blew through pressure house, good. Nothing blocking as of today everything test good and working as designed. Customer paid SVC. Op test ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near North Royalton, OH 44133
David R
Job Details: 02/15/2022
"Replaced FZ LED, good. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Euclid, OH 44123
Corina B
Job Details: 02/15/2022
CC that the ff gasket does not stay on. Confirmed. Tried replacing the gasket with silicone popping out of place. Will need a new door. Office to reschedule appointment ; ordrng 1 LW10680725 (Door)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Beachwood, OH 44122
Jason N
Job Details: 02/15/2022
"Installed drain pump, main control and drain hose hook. Ran manual drain out test, and auto diagnostics test. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/15/2022
CC that the freezer light is not working. Confirmed. Replaced the freezer light. Opt test ok
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model Wzf34x20dw01
Near Chardon, OH 44024
Dan H
Job Details: 02/15/2022
"Installed new defrost thermistor, cleared evaporator , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Strongsville, OH 44149
Manny
Job Details: 02/15/2022
"Cc display is out, verify and door display is out , replaced pre Id UI, display still no working, unit will need the display.; ordrng 1 W11481723 (Display)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bay Village, OH 44140
Angel
Job Details: 02/15/2022
Cc that unit leaked once but hasnt done it since and she wanted me to verify it. Looked on back of unit to check hoses and drain hose and looked good. Ran diagnostics to fill up washer and and than to drain the water out to see if anything would leak and could not find any leaks opened up top of unit to see if anything was out of place but nothing. Could not find any leaks asked customer to monitor for now since it happened only once it couldve of been an of balance load but unit as of now working as designed. Also leveled unit a little better. Opt test ok.
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Kent, OH 44240
Brian M
Job Details: 02/15/2022
Installed diverter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Royalton, OH 44133
David R
Job Details: 02/15/2022
"Will also need washplate, broken, took pics. Ordering washplate ; ordrng 1 W11510461 (Washplate)"
We serviced a
GE REFRIGERATOR
Model PYE23KSDDSS
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/15/2022
"Installed isolation valve. Ran dispense test, good water dispense. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Painesville, OH 44077
Joe O
Job Details: 02/15/2022
Adjusted drawer. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AES
Near University Heights, OH 44118
Jason N
Job Details: 02/15/2022
"Installed ice maker and damper control. Ran manual ice maker harvest test, indexed properly and filled mold with water. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Mentor, OH 44060
Dan H
Job Details: 02/15/2022
"Installed new lid lock, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 02/15/2022
"Cc unit was working fine and 2 weeks ago started leaking again, ran diagnostics with door panel off and noticed some humidity forming under vent then drops of water started coming out tested wax motor in vent and is within range, removed the vent and noticed a lot of water in it and what looks like mold due to humidity. Unit will need vent replaced. Schedule for a 2 count I would like to run a normal cycle at least for 30 mins cux stated that unit leaks after 30 mins running ; ordrng 1 WPW10469575 (vent asm) and 1 WP8269259 (gasket) and 1 WPW10195032 (deflector)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 02/15/2022
Cc unit not draining Found drain pump over heating Replaced pump OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Garfield Heights, OH 44125
Marie V
Job Details: 02/15/2022
"No refrigerant to recover, unit leak all refrigerant . Replaced compress, suction line and filter drier. Put unit into a 29 vacc. Filled back up with r134a 3.7 oz. Unit when staig into a vacc, verify refrigerant on filter drier, it comes out black oil out of it. Unit is contaminated. Called whirlpool tech line. Unit cant be repair ; used 1 W10896677 (Fitting), 1 TJAF1200 (Fitting), and 1 W11401413 (Fitting) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Chardon, OH 44024
Joe O
Job Details: 02/15/2022
Customer stated unit is functioning. Stated all they did was plug unit back in. Ran test cycle. Unit is tumbling and heating. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Joe O
Job Details: 02/15/2022
"Cc: not making iceFound temps at 42 in ff section and -1 in freezer. Found ice maker error codes e5(timed ice making). Found air flow to ice maker restricted. Found ball of ice in freezer compartment. Evap fan not running. Needs evap fan motor/harness. Spoke with bj, he stated to order motor harness at no cost to customer. ; ordrng 1 W11032800 (motor-evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/15/2022
CC that the ff section is to cold and ice does not dispense. Confirmed. Top shelf is packed with food. Advised cust to lower the shelf and remove some of the food. Found the bin has clumps of ice. Recommended to empty the bin every 7-19 days. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Mentor, OH 44060
Joe O
Job Details: 02/15/2022
"Cc: grinding noiseRan auto test. Found actuator not shifting completely and wore out cam. Needs actuator and cam. Replaced cam and actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/15/2022
"Cc unit oven not heating consistently Ran bake test, found unit is sparking somewhere along spark harness under cooktop. Ran several more ball tests to pinpoint mis spark, Could not determine. Most times unit will spark at bake ignitor. Advise customer replace bake/broil spark harness. ; ordrng 1 WP9762904 (Spark harness)"