Service History 388 - Fred's Appliance

We serviced a

KENMORE RANGE

Model 790.74333311

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/18/2021

"When putting ignitor it broke also try installing my universal ignitor and it broke ordering another ignitor ; ordrng 1 316489403 (Ignitor) and 1 12400035 (Ignitor), used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KHMS2050SSS3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/18/2021

"Cc unit screen is cutting in and out but still working Ran test and checked switches no issue found Advised customer on possibly a door issue Quoted for door Advised customer if they want door replaced they will need to have unit uninstalled from cabinet before hand Unit is cased in with cabinet trim ; ordrng 1 W10282802 (door/mw), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Andover, OH 44003

Jeff M

Job Details: 08/18/2021

Installed the new part op tested good.Gear case

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Chardon, OH 44024

Joe O

Job Details: 08/18/2021

"Cc: not runningCustomer stated unit was humming, no lights on, nothing moving, and would not start. Customer stated unit has been working since. Found no stored error codes. Ran auto test and calibration. Op test ok"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Joe O

Job Details: 08/18/2021

"Cc: burrs on agitator, damaging clothingFound burrs on agitator. Needs agitator; ordrng 1 WP3951744 (agitator)"

We serviced a

KITCHENAID REFRIGERATOR

Model kbra20elbloo

Near Shaker Heights, OH 44120

Jason N

Job Details: 08/18/2021

"Cc unit does not cool/runPlugged in unit, compressor not running. Found start relay contacts burnt. Unit needs start relay. Replaced using truck stock. Compressor started, unit starting to cool. Op test good. ; used 1 8201786 (STARTER) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near North Royalton, OH 44133

David R

Job Details: 08/18/2021

"Replaced gearcase, belt, pulley and motor. Tested in calibration and diagnostics. Good. Normal noises. No scraping. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Westlake, OH 44145

Gabriel P

Job Details: 08/18/2021

"Found error off balance load deleted code,opt test ok no other issue unit working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near Cleveland, OH 44105

Jason N

Job Details: 08/18/2021

"Cc unit making noise and leaking. Turned water on to unit, found leaking from rear inlet valve. Plastic housing is cracked, will need replaced. Noise from unit is freezer fan blades hitting ice on freezer evaporator. Evaporator half frosted over. Ran diagnostics, noticed compressor did not turn off, stayed on during diagnostics. While in diagnostics, unplugged dc signal to inverter board. Compressor stopped running. Plugged back in, compressor turned back on, stuck relay on main control. Unit needs main control ; ordrng 1 WPW10628307 (Control board) and 1 W10865826 (Inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Strongsville, OH 44136

David R

Job Details: 08/18/2021

"Found FF gasket had gaps. Heated up both FF and FZ gasket to conform to cabinet. Good. Holding, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

David R

Job Details: 08/18/2021

This current problem is not related to anything done in past. Cc unit not cooling properly. Took temps 15* in FZ AND 45 in F. Found ice building up on evap wall. Took apart and fan running slow speed. Tested and heater is good. Ordering evap harness with fan and thermostat and thermistor.** requesting double labor to steam all thick ice off evap wall and evap** 2 count ** office to reschedule part out of stock ; ordrng 1 W11224591 (Evap fan and harness)

We serviced a

AMANA DRYER

Model NED5800HW0

Near Ashtabula, OH 44004

Joe O

Job Details: 08/18/2021

Installed motor and control. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS2

Near Cleveland, OH 44135

Gabriel P

Job Details: 08/18/2021

Plug unit to another outlet and it work no issue with unit advise customer to change range outlet

We serviced a

MAYTAG DISHWASHER

Model MDBH949PAB4

Near Chesterland, OH 44026

Brian M

Job Details: 08/18/2021

Cc unit leaking then not leaking Ran for several minutes could not duplicate a leak Checked gasket checked soap dispenser Advised to watch

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near South Euclid, OH 44121

Jason N

Job Details: 08/18/2021

"Cc unit not washing clothes properly. Customer states stains are not coming out of clothing. Ran diagnostics, no codes stored. Ran auto cycle, all functions passed. Ran calibration. Asked customer about load sizing, detergent usage and proper cycle for load. Had customer start load. Found customer not using HE detergent and too much detergent. Advised customer use HE detergent and no more then 2tbls or 1/4c. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Strongsville, OH 44136

Gabriel P

Job Details: 08/18/2021

"Replace fitting by the hinge and it never drip ,opt test ok advise customer to keep the other fittings in case if is needed,opt test okay"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW2

Near Chardon, OH 44024

Brian M

Job Details: 08/18/2021

"Cc unit giving error Could not get unit into a diagnostics mode just kept beeping Reset power got error f2e2 console error Needs console ; ordrng 1 W10861747 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lakewood, OH 44107

Dan H

Job Details: 08/18/2021

"Installed new sump assembly, op test good"

We serviced a

KENMORE DISHWASHER

Model 665.13543N412

Near Lakewood, OH 44107

Dan H

Job Details: 08/18/2021

"Customer complaint that unit is not washing dishes, placed glasses upright in racks, ran test cycle, unit filled and began washing, glasses filled, unit completed test cycle, started normal wash cycle unit filled , diverter valve kept spinning, unit needs new sump assembly , customer does not want repair at this time; ordrng 1 W11230103 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFAA

Near Lakewood, OH 44107

Dan H

Job Details: 08/18/2021

"Customer complaint that ice maker is not working, fresh food section temperature at 44 degrees, freezer section temperature at 15 degrees, ice box temperature at 28 degrees, found ice box evaporator frozen solid, defrost thermostat is open, cleared evaporator, installed defrost thermostat, advised customer to monitor"

We serviced a

KENMORE DRYER

Model 110.869821

Near Cleveland, OH 44135

Dan H

Job Details: 08/18/2021

"Customer complaint that unit is taking 4 cycles to dry, started timed dry cycle, unit heated, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , found vent crushed preventing good airflow out of unit(see pics), unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF19XXPK01

Near Brook Park, OH 44142

Dan H

Job Details: 08/18/2021

"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared installed heat probe, op test good"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Parma, OH 44129

Dan H

Job Details: 08/18/2021

"Customer complaint that unit is not heating, confirmed, found thermal cut off open, jumped out, unit heated, ; ordrng 1 W11050897 (Cut off kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44134

Dan H

Job Details: 08/18/2021

"Customer complaint that unit is not washing properly, ran diagnostics found f7e6(motor fault), found new style shifter disconnected from cam, installed new old style shifter , op test good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Conneaut, OH 44030

Jeff M

Job Details: 08/18/2021

I uninstalled the dishwasher I found the drain hose was pinched it was routed the wrong way causing it to cause a restriction I installed the new hose routed to the correct direction everything tested good

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR0

Near Garfield Heights, OH 44125

Dan H

Job Details: 08/18/2021

"Customer complaint the unit is making noise, started normal wash cycle unit filled and began agitating, no unusual noises heard, ran spin cycle, no unusual noises heard, found unit sitting on paver brick in front, found scrape marks on rotor (see pics), unit is making grinding noise when customer overloads unit and basket hangs down far enough for rotor to scrape on paver brick, advised customer to remove brick, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/18/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mayfield Heights, OH 44124

Dan H

Job Details: 08/18/2021

"Customer complaint that unit will not turn on, ran diagnostics found f6e2(communication error ui cannot hear acu) error code , control tests good, user interface needs new user interface ; ordrng 1 W11135391 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Huntsburg, OH 44046

Brian M

Job Details: 08/17/2021

Customer had concerns about temp she stated her popsicles melted Found temps to be about 6 degrees Out side temps may be effecting the way the unit operates Advised on temp settings And to watch for a week OP Test Ok

We serviced a

KITCHENAID DBL WALL OVEN

Model KODC304ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/17/2021

Customer had concerns about broil not showing exact temp Advised customer this is how the unit is designed Ran test bake and broil unit is functioning properly

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Painesville, OH 44077

Joe O

Job Details: 08/17/2021

"Cc: error codesModel and ser number worn, could not look up error codes, found error code f8e1(long fill), f9e1(long drain). Advised customer if parts are needed may be hard to find. Ran diagnostics test cycle. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near University Heights, OH 44118

Jason N

Job Details: 08/17/2021

"Cc unit not making iceRan manual ice maker harvest test, ice maker would not index. Unit needs ice maker. Replaced ice maker using truck stock. Ran manual harvest test, ice maker indexed properly and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

FRIGIDAIRE DRYER

Model FDE747RBS1

Near Geneva, OH 44041

Jeff M

Job Details: 08/17/2021

The original fan blower is stripped out needs a new fan. I cannot buy just the fan its a conversion kit a very expensive conversion kit. Estimate only; ordrng 1 5303937125 (Fan kit) and 1 123 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/17/2021

The actuator cannot find home position needs a new actuator; ordrng 1 W10913953 (Actuator)

We serviced a

MAYTAG REFRIGERATOR

Model MSD2559XEM02

Near North Ridgeville, OH 44039

David R

Job Details: 08/17/2021

"Cc unit not making ice. Found icemaker mold has ice in it. Emitter and receiver board not recognizing bin full or empty. Ordering kit. ; ordrng 1 W10757851 (Emitter and receiver control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608EPA01

Near Solon, OH 44139

Brian M

Job Details: 08/17/2021

Cc unit not sitting flush one door sits out a hair further than other Made sure unit was leveled But advised thats just how these units are new nothing can be done until door gaskets breakin

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Elyria, OH 44035

Gabriel P

Job Details: 08/17/2021

Same shifter that keep coming out replacing from original shifter ordering ; ordrng 1 W10913953 (Shifter)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Lorain, OH 44053

Gabriel P

Job Details: 08/17/2021

"No issue found explain customer how to use unit,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/17/2021

"Cc unit not washing clothes well. Customer states unit does not clean her clothing well. Ran diagnostics, found code f0e5 for offbalance load. Ran auto test, unit did not agitate. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer, W11531483, replace shift actuator. Replaced shift actuator using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID KITCHEN

Model KDTM404KPS0

Near Westlake, OH 44145

David R

Job Details: 08/17/2021

Replaced drain hose. Tested. Good. No leaks. Op test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ03

Near Cleveland, OH 44111

Dan H

Job Details: 08/17/2021

"Customer complaint that display and interior lights are out, confirmed, fresh food section temperature at 41 degrees, freezer section temperature at -2 degrees, everything else is running, unit needs new user interface ; ordrng 1 W10799818 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Avon, OH 44011

Gabriel P

Job Details: 08/17/2021

"Ran normal cycle for 25 minutes no leaks found advise customer to monitor and record next time,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 08/17/2021

Ran all icemaker test and they all pass also ice sensor and switches working as well but temp seems little check evap on freezer barely any frost it explains of ice maker time out call bj senior tech he said to order compressor and filter dryer also unit has a second to the fifth year warranty on seal system everything cover ; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Dryer filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Cleveland, OH 44111

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is not cooling, Unit unplugged when tech arrived, plugged in, compressor started, fans started, good frost pattern forming on evaporator , temperature is dropping, unable to duplicate the problem , unit is operating as designed"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44135

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland Heights, OH 44106

Jason N

Job Details: 08/17/2021

Cc unit ff door needs replaced due to damageReplaced RH ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB00

Near Olmsted Township, OH 44138

David R

Job Details: 08/17/2021

"Cc unit not cooling. Found compressor 60 watts. No frost pattern. Tapped into system, giving 15 psi on low side while unplugged and plugged in, in a vacuum. Will need a sealed system job. Comp and evap. No warranty. Giving estimate. Customer calling whirlpool. Customer paid SVC only. ***would schedule as 4 count.; ordrng 1 W11125124 (Comp) and 1 W10858281 (Evap) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near North Ridgeville, OH 44039

David R

Job Details: 08/17/2021

"Cc unit wasnt making ice. Said one of family members started looking around and icemaker was turned off. They turned it on. Started making ice and components working, just wanted unit checked still. Went over all components, dispenser water and ice good. Icemaker is cycling and Calling for water, bin is full. As of today unit test good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH01

Near Brecksville, OH 44141

David R

Job Details: 08/17/2021

Cc unit icemaker not shutting off. Found icemaker arm out of place. Corrected. Tested. Showed customer. Unit is good. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Streetsboro, OH 44241

Brian M

Job Details: 08/17/2021

Installed glass

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Kent, OH 44240

Brian M

Job Details: 08/17/2021

Cc tapping noise or clicking noise Found noise to be tag on power cord blowing and tapping wall OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDW07

Near Andover, OH 44003

Jeff M

Job Details: 08/17/2021

installed the new part op tested good. Gaskets

We serviced a

KENMORE REFRIGERATOR

Model 106.4115321

Near Lakewood, OH 44107

Jason N

Job Details: 08/17/2021

"Cc unit lights still flashing same as before.Lights are on steady at this time, operating door switches closed and open to activate LEDs will cause lights to flash. Jumped out bottom ff section led, lights are still flashing. Being that freezer led module is new, top main ff LED module is at fault. Credit customer for freezer LED module due to misdiagnosis. ; ordrng 1 WPW10515058 (Led module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Cleveland, OH 44109

Jason N

Job Details: 08/17/2021

"Cc unit not cooling, no ice.Unit does not have an ice maker installed, looks like ice maker was removed. Unit not plugged in and sitting on porch. Plugged in unit, unit is cooling, but evaporator fan is not running. Possible airflow issue, but without being plugged in for 24 hrs before service, best guess. Ice maker not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Evaporator fan motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, OH 44134

Dan H

Job Details: 08/17/2021

"Customer complaint that unit was not cooling, then customer had power outage and unit started, fresh food section temperature at 39 degrees, freezer section temperature at 2 degrees, fans are running, compressor is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 08/17/2021

"Found shifter out of pulley replace from original one cause there having issue with new one,opt test ok replace from t/s; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Ravenna, OH 44266

Brian M

Job Details: 08/17/2021

"Cc dial not ,making selections Issue is caused by lid latch feedback Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, OH 44077

Joe O

Job Details: 08/17/2021

Installed freezer led. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Mayfield, OH 44143

Joe O

Job Details: 08/17/2021

Installed control and latch. Found outlet behind unit has no power. Ran extension cord to another outlet. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WOS51ES4ES02

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/17/2021

"Cc: not heating/ trim piece drilled incorrectlyFound unit is not receiving proper power. Found l1 to ground is only receiving 88v, l2 to ground only receiving 4v, neutral to ground is getting 18v. 88v between l2 and l1. Need an electricianStill waiting on trim; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDR25SHWH1

Near Parma, OH 44129

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from crack in water inlet, part is no longer available ; ordrng 1 9744288 (Water inlet)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/17/2021

"Replace ignitor,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Strongsville, OH 44136

David R

Job Details: 08/17/2021

"Cc unit making intermittently loud noise. Went through diagnostics and tested fans and damper opening/closing. Good, sounds normal. Tested compressor on/off, condenser fan on/off, good, normal noises. Let Icemaker cycle and call for water, good. Checked water and ice dispenser, good. Took off back cover to compressor and everything checks good. Op test ok.** advised customer to record noise if possible."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kent, OH 44240

Brian M

Job Details: 08/17/2021

Cc unit not starting or washing Ran test cycle Unit ran watched both spray arms both are moving and has good pressure Advised to watch and if issue comes back gave quote for sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

KITCHENAID KITCHEN

Model KUBR204ESB

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/17/2021

Cc: lower wine rack off centerFound rails do not sit centered with rack. Needs lower wine rack assemblyParts out of stock. Office to reschedule; ordrng 1 W10803971 (shelf-wine)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near University Heights, OH 44118

Joe O

Job Details: 08/17/2021

"Cc: not washingFound sump receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Atwater, OH 44201

Brian M

Job Details: 08/17/2021

Installed gaskets OP Test Ok

We serviced a

KENMORE REFRIGERATOR

Model 253.60412411

Near Cleveland, OH 44122

Jason N

Job Details: 08/17/2021

"Installed control box. Compressor started, unit starting to cool. Advised customer allow 24 hrs for unit to return to desired temps. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, OH 44143

Joe O

Job Details: 08/17/2021

"Cc: only partially lighting upCustomer stated after power outage unit was only lighting up on half the display. Found full display is functioning. Found error codes f0e5(off balance) f5e3(unlock failure) f0e2(oversuds) f6e3(No communication from the MCU detected by the ACU). Ran quick test. Ran normal cycle, ran drain and spin. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Willowick, OH 44095

Joe O

Job Details: 08/17/2021

"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 64 degrees. Compressor attempted to start. Compressor excessively loud. Found no frost pattern on evap. Hooked up compressor tester. Found compressor just humming will not start. Compressor seized. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH54521JZ0

Near Mentor, OH 44060

Jeff M

Job Details: 08/17/2021

Installed the new part op tested good. Mag

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Strongsville, OH 44149

David R

Job Details: 08/17/2021

"Replaced actuator, ran calibration, ran test diagnostics, good. All components working. Op test ok."

We serviced a

KENMORE REFRIGERATOR

Model 253.60419413

Near Cleveland, OH 44109

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is not cooling in fresh food section , fresh food section temperature at 64 degrees, freezer section temperature at -3 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, unit needs new evaporator fan motor , customer does not want repair ; ordrng 1 242077705 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Warrensville Heights, OH 44122

Jason N

Job Details: 08/17/2021

"Cc unit not cycling properly, not spinning out clothesRan diagnostics, found code f8e1 no/long fill. Found drain hose sitting too low, water running out when filling. Secured drain hose up higher. Ran auto test, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model PAV23P0AWW

Near Mentor, OH 44060

Jeff M

Job Details: 08/17/2021

The unit is having trouble spinning the belts is dry rotted needs a new belt; ordrng 1 WP21352320 (Belt) and 1 123 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Strongsville, OH 44149

David R

Job Details: 08/17/2021

Cc left deli drawer is freezing some items. Went through and adjusted defrost settings to automatic 8 hrs. Adjusted FF and FZ temp. Adjusted some of the drawers settings to close to keep cold air out. Ports covered half to keep cold air in FZ. Give 24-48 hrs for temp to adjust. Op test ok.

We serviced a

MAYTAG OTR MICROWAVE

Model MMV5207BAQ

Near Solon, OH 44139

Jason N

Job Details: 08/17/2021

"Cc unit not shutting offCustomer stated unit did not shut off and was still heating after cycle, burnt coffee. Plugged in unit, unit magnetron immediately powered up when door closed. Contacts welded on control board power relay. Unit needs control board. Control board (WPW10127100 ) NLA for this unit."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Columbia Station, OH 44028

David R

Job Details: 08/17/2021

"Cc of not finishing cycle and making grinding noise when agitating and when spinning. Ran diagnostics, loud grinding noise. Looked underneath and found cam pulley nut had came off. Used some lock prep thread lock to keep it in place. Ran another diagnostics for agitating and spin. Good. No noise. Good. Op test ok."

We serviced a

KITCHENAID OTR MICROWAVE

Model KEMS309BSS00

Near Ravenna, OH 44266

Brian M

Job Details: 08/17/2021

"Cc unit giving error f1e5 Mw inverter According to tech sheet its recommended to replace the appliance manager But from previous experience with this its recommended to replace inverter appliance manager transformer and mag all at once ; ordrng 1 W10915648 (cntrl-elec) and 1 W11346197 (Mag) and 1 W10217711 (inverter) and 1 W11238401 (transformr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/17/2021

When starting a cycle it show pls close door but door is close also found error code on thermistor valve ordering both parts ; ordrng 1 W11394572 (Latch) and 1 W11165546 (Valve)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Brooklyn Heights, OH 44131

Dan H

Job Details: 08/17/2021

"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase, cam and belt, customer does not want repair at this time; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit)"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Willoughby, OH 44094

Joe O

Job Details: 08/17/2021

"Cc: not starting, just beeps not allowing selectionsFound error codes f5e4(lid not open between cycles) f5e1(lid is up fault) f2e1(stuck key). Unit not sensing the lid closing. Needs lid lock. Replaced lid lock. Ran auto test and calibration. Ran normal cycle with clothes. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Mentor, OH 44060

Dan H

Job Details: 08/17/2021

"Customer complaint of long dry times, ran diagnostics no error codes found, moisture sensor tests good, unit is heating, outside vent is on the roof unable to check outside airflow, customer stated that vent was recently cleaned, unit is operating as designed"

We serviced a

KITCHENAID dishwasher

Model KDTE254EBL2

Near Wellington, OH 44090

David R

Job Details: 08/17/2021

"Cc about sound, intermittently a low gurgling sound, no matter the cycle. Went through diagnostics, no error codes. Ran diagnostics cycle, heating noise coming from wash pump motor, maybe diverter but definitely not a normal noise. Ordering wash motor and drain pump just in case needed. ; ordrng 1 W10902372 (Wash pump motor) and 1 WPW10531320 (Pump drain)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hiram, OH 44234

Brian M

Job Details: 08/17/2021

Cc of noise Found gearcase grinding and belt squeaking Needs gearcase splutch and belt ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middlefield, OH 44062

Brian M

Job Details: 08/17/2021

Cc unit not washing properly Found no issues with unit Ran auto test and calibration Ran test load with towels let get to wash cycle unit is filling up and washing properly

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/17/2021

Found shifter out of place replace for original one from t/s opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

KITCHENAID WALL OVEN

Model KEBU208SSS03

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/17/2021

"Cc unit codes f7e1Ran diagnostics, found codes f7e0 for water not high enough and f7e1 for boiler over temp. Checked water flow into unit after filter. Good water flow. Ran extended diagnostics, boiler relay activation, fill valve operation. Could not verify water level, water level display is not showing low or high. Fill valve is actuating during test. Unit needs pressure switch. ; ordrng 1 W10194453 (Pressure switch) and 1 8186352 (Boiler assembly) and 1 WPW10076760 (Sensor)"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Willoughby, OH 44094

Joe O

Job Details: 08/17/2021

Cc: grinding noise during spinFound error code f2e1(stuck key). Ran auto test. Ran drain and spin. Found rotor bolt loose. Tightened ran drain and spin. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF

Near Madison, OH 44057

Jeff M

Job Details: 08/17/2021

The units icemaker in the freezer failed.; ordrng 1 241798231 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRS05

Near Avon, OH 44011

Gabriel P

Job Details: 08/17/2021

"Check voltage at the outlet is 121 check voltage going to unit by connector is 115 voltage check voltage going to control 0 spoke to senior tech he said to call whirlpool tech line he may think is internal wiring issue cause not getting voltage to control call whirlpool, he said is not repairable unit has under one year warranty unit getting replace,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Mentor, OH 44060

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 1 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is reading 75 degrees while frozen in ice, unit needs control and evaporator cover; ordrng 1 W11167902 (Evap cover) and 1 W11333076 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Jason N

Job Details: 08/17/2021

"Recovered refrigerant. Installed evaporator. Pulled vacuum on system to 28 in/hg. Held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Low side stable at 2 in/hg vacuum. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temp op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Geneva, OH 44041

Jeff M

Job Details: 08/17/2021

The office gas holders are all cranked and crushed some of them are broken they will need replaced; ordrng 1 W11050487 (Gas holder) and 1 W11028738 (Gas holder) and 1 W10514429 (Gas holder) and 1 W11162117 (Gas holder)

We serviced a

GE REFRIGERATOR

Model PFE28KSKFSS

Near Perry, OH 44081

Dan H

Job Details: 08/16/2021

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan, customer will install part himself ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Eastlake, OH 44095

Dan H

Job Details: 08/16/2021

"Installed new user interface and control, op test good"

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ02

Near Madison, OH 44057

Jason N

Job Details: 08/16/2021

"Cc unit bottom ice maker not making ice. Customer states bottom ice maker not making ice. Ran manual ice maker harvest test, ice maker did not index. Replaced ice maker using customer supplied pre Id part. Ran manual harvest test, ice maker indexed properly and filled with water. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Richmond Heights, OH 44143

Dan H

Job Details: 08/16/2021

"installed new gearcase, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Chardon, OH 44024

Brian M

Job Details: 08/16/2021

Cc unit not cooling fridge section very well Found damper to be sticking closed due to foam Fixed damper Advised to watch If issue is still present after 48 hours it will need new damper ; ordrng 1 W11317276 (diffuser)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Madison, OH 44057

Jeff M

Job Details: 08/16/2021

The unit is not cooling needs a compressor and evaporator. Estimate only; ordrng 1 5304522324 (Evap) and 1 123 (Shipping) and 1 5304522265 (Compressor)

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