Service History 392 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW6500WW1

Near Westlake, OH 44145

Gabriel P

Job Details: 08/13/2021

Replace valve opt test ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Wickliffe, OH 44092

Dan H

Job Details: 08/13/2021

"Installed new motor, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Beachwood, OH 44122

Jason N

Job Details: 08/13/2021

"Cc unit not cooling again. Customer stated unit was cooling then gradually became warm again. Confirmed. Compressor running, wattage from compressor reading 112 watts. Hooked up gauges, let system equalize, system equal at 52psi. Charged system to 140 psi with nitrogen. Checked all joints with bubbles. No bubbles found. Psi decayed to 135psi after 30 min. Called wp techline, Brian, unit has small leak internally."

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Willoughby Hills, OH 44092

Jason N

Job Details: 08/13/2021

Cc unit flames too high Customer stated all burners are too high on low. Adjusted burner valves for low flame simmer when turned to low. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44144

Gabriel P

Job Details: 08/13/2021

"Replace both ui and control CB order,opt test ok"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Richmond Heights, OH 44143

Joe O

Job Details: 08/13/2021

"Cc: oven temp offRan test bake, found unit averaging 1 degree off set temp. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairport Harbor, OH 44077

Dan H

Job Details: 08/13/2021

"Installed new shifter, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Geneva, OH 44041

Jeff M

Job Details: 08/13/2021

FileI called Tech Line theres no way to tell if the E5 code is accurate or not the machine needs to be unplugged and plugged back in order for this machine to erase the code. I did find the condenser was completely clogged and the freezer was 2? above recommended the combination of the two can cause an adequate cooling to prevent the icemaker from cycling properly The tech line did tell me that the E5 code can be displayed if there is an adequate cooling from the machine also test 58 I think it checks the thermistor in the icebox and it indicated it is too warm and cannot produce ice properly Cleaned the condenser

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near North Benton, OH 44449

Brian M

Job Details: 08/13/2021

Installed damper and thermistor OP Test Ok Advised to watch for 4 days for temps to adjust ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF355SMBB00

Near Kent, OH 44240

Brian M

Job Details: 08/13/2021

Cc unit not making ice Found motor stripped out Replaced icemaker using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

GE REFRIGERATOR

Model ZICP360NHALH

Near Solon, OH 44139

Brian M

Job Details: 08/13/2021

Installed fan Turned on OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Cleveland Heights, OH 44112

Joe O

Job Details: 08/13/2021

Cc: door gasket coming offFound gasket not seated correctly. Reseated gasket. Op test ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44104

Joe O

Job Details: 08/13/2021

Cc: long dry timesFound low air flow from outside vent. Found good heat and air flow from unit. Needs venting cleaned.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF0

Near Cleveland, OH 44110

Joe O

Job Details: 08/13/2021

"Cc: frost and condensation build up in ff section, gasket not sealingFound gasket not seated correctly. Re seated gasket. Damper not closing completely. Needs damper assembly; ordrng 1 241853801 (damper assy)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Euclid, OH 44119

Joe O

Job Details: 08/13/2021

Cc: filling by itselfFound no drain loop under sink. Unit backfilling from sink. Needs drain loop

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44127

Brian M

Job Details: 08/13/2021

Installed igniter and control Ran test bake OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44122

Brian M

Job Details: 08/13/2021

Cc unit not spinning Found shifter not on clutch Put shifter on clutch OP Test Ok

We serviced a

WHIRLPOOL STACK W/D

Model WFW94HEXW2

Near Shaker Heights, OH 44120

Brian M

Job Details: 08/13/2021

Need to reschedule with second tech Unit is stacked and sitting in a drain pan on second floor of home ; schdld next appmnt for 8/30 MON !

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500ESS04

Near Shaker Heights, OH 44122

Brian M

Job Details: 08/13/2021

Cc of error Found error f2e1 Replaced UI OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kirtland, OH 44094

Brian M

Job Details: 08/13/2021

Installed freezer evap fan kit OP Test Ok

We serviced a

GE REFRIGERATOR

Model GFE28GELGDS

Near Mentor, OH 44060

Joe O

Job Details: 08/13/2021

Installed water valve. Advised customer of kinked water line. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Painesville, OH 44077

Joe O

Job Details: 08/13/2021

"Cc: condensation on mullion rail, doors not level, doors swingingAdjusted feet, advised customer on humidity sensor. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conneaut, OH 44030

Joe O

Job Details: 08/13/2021

"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS02

Near Painesville, OH 44077

Jeff M

Job Details: 08/13/2021

Customers complaint is the door is not closing properly not allowing it to heat unfortunately I was not able to duplicate this issue most likely causes are the switches estimate only; ordrng 2 W10727408 (Right latch)s and 4 W10211972 (Switch)s

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FBBL0

Near Mentor, OH 44060

Jeff M

Job Details: 08/13/2021

Diverter motor failed needs replaced ; ordrng 1 W10537869 (Diverter motor) and 1 123 (Shipping)

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Painesville, OH 44077

Jeff M

Job Details: 08/13/2021

I installed the water filter thats good. the lights to access the lights on this model the entire door skin Hass to come off. Requires two technicians; schdld next appmnt for 8/30 MON AM

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Jefferson, OH 44047

Jeff M

Job Details: 08/13/2021

The waterline was dripping into the drip tray causing the float trip. I tried tightening the water hose the hose is approximately 20 years old the compression filtering inside the hose has failed needs a new waterline.

We serviced a

GE DRYER

Model GFD45GSSM0WW

Near Madison, OH 44057

Jeff M

Job Details: 08/13/2021

installed the new part op tested good. Belt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Lorain, OH 44052

Gabriel P

Job Details: 08/12/2021

Found clogg drip pan and drip pan is warped like a rainbow ordering part ; ordrng 1 W11457241 (Drip pan) and 1 WPW10501260 (Evap cover)

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Geneva, OH 44041

Jeff M

Job Details: 08/12/2021

The unit is not spinning with a heavy load. I found that the belt is worn needs replaced; ordrng 1 WP22003483 (Belt) and 1 123 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Mayfield Heights, OH 44124

Jason N

Job Details: 08/12/2021

"Cc unit freezer door not sealing, not staying closed.Customer stated door not longer closes and seals, water leaks form freezer. Found excessive frost buildup in freezer due to condensation. Freezer door does not close fully due to ice dam on bottom of freezer. Evaporator drain is iced over. Cleared frost and ice drain freezer section. Found defrost heater extension not lined up with drain hole. Steamed down drain hole and rerouted heater extension. Freezer door closing properly and sealing. Door gasket is not needed. Ap. Op test good."

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Cleveland, OH 44109

Jason N

Job Details: 08/12/2021

"Cc unit not dryingCustomer stated unit runs but does not heat. Checked powering or unit, good ate 244v. Checked thermals, found heater element open. Unit need heater element. ; ordrng 1 DC97-14486A (Heater element)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44144

Jason N

Job Details: 08/12/2021

"Cc unit not powering on, has power. Customer states unit does nothing. Hooked up unit, ran diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle. Unit is working normally at this time, could not duplicate a non functional issue. Op test good."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Westlake, OH 44145

David R

Job Details: 08/12/2021

"Replaced inverter board and mag. Tested. Good, op test ok."

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X16DW06

Near Brook Park, OH 44142

David R

Job Details: 08/12/2021

Cc unit making noise from delivery. Found line came out of place and hitting up against compressor. Corrected and replaced back in spot. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHW02

Near Mantua, OH 44255

Brian M

Job Details: 08/12/2021

Cc showed pop and ran entitlement under 1 year Cc of leak front right foot Could not verify the cause Placed a water mat advised to watch

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Garfield Heights, OH 44125

Jason N

Job Details: 08/12/2021

"Cc unit not cycling properly, not washing. Ran diagnostics, found codes f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer, W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran calibration and auto test, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austinburg, OH 44010

Jeff M

Job Details: 08/12/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL MICROWAVE

Model YWMH78019HZ0

Near Orwell, OH 44076

Jeff M

Job Details: 08/12/2021

Its not heating it has the same error as last time needs a new control board; ordrng 1 W11416049 (Control) and 1 123 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Ravenna, OH 44266

Brian M

Job Details: 08/12/2021

Cc unit leaking into fridge Found drain pan clogged Cleared out drain pan OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Broadview Heights, OH 44147

David R

Job Details: 08/12/2021

"Cc unit FF is freezing/frost on lowest setting. Changed FZ temp switch to max to keep more air up FZ section. Also went through diagnostics and found failed load on RC sensor. Will need thermistor. Customer paid SVC only, do not order parts. ; ordrng 1 W11438736 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Maple Heights, OH 44137

Jason N

Job Details: 08/12/2021

"Cc unit freezer drawer stuck.Found ice bin drawer frozen in place. Disassembled brackets and slides. Lot of frost buildup in slides causing them seize. Cleaned up slides, lubricated with silicone. Reassembled. Ice bin drawer now sliding in and out freely, no bind up. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Lakewood, OH 44107

Dan H

Job Details: 08/12/2021

"Customer complaint of f9e1 and 5d error codes, ran diagnostics found f9e1(long drain), f0e1(load detected during clean washer cycle), f8e3,(overflow condition), and f5e2(door lock error) error codes , ran test cycle, door locked, unit filled to normal water level and began washing, unit is draining very slow, found drain pump filter clogged, cleared, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Cleveland, OH 44111

Dan H

Job Details: 08/12/2021

"Installed new control and user interface , op test no good , compressor is not starting, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS2

Near Painesville, OH 44077

Jeff M

Job Details: 08/12/2021

Ice maker failed. Needs a new ice maker ; ordrng 1 D7824706Q (Icemaker) and 1 123 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near North Royalton, OH 44133

David R

Job Details: 08/12/2021

"Cc unit making not when trying to agitate and long sensing. Found customer accidentally had pre soak on. Also found hub is stripped and making a little scrapping noise. Replaced hub from t/s. Unit is agitating now and spinning. WPW10006384 replaced belt as well, not truck/s item. Tested and no noise. Good. Op test ok. ; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG FREEZER

Model WZF79R20DW03

Near North Royalton, OH 44133

David R

Job Details: 08/12/2021

Replaced FZ door. Tested. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, OH 44102

Dan H

Job Details: 08/12/2021

"Installed gearcase, shifter, cam kit, and belt, op test good"

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/12/2021

Replace ice maker opt test ok

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/12/2021

Found thermal fuse open replace from t/s opt test ok; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Kent, OH 44240

Brian M

Job Details: 08/12/2021

Installed filter head OP Test Ok

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Kent, OH 44240

Brian M

Job Details: 08/12/2021

Installed valve OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 08/12/2021

"Replace ice maker,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS2

Near Shaker Heights, OH 44122

Jason N

Job Details: 08/12/2021

"Cc unit display number pad number doesnt work Customer stated the number 3 does not work on the number pad. Confirmed. Checked ribbon cable connections on display board and main control. Cables seated properly. Unit needs display panel. Part not showing in stock on Marcone site, office to contact customer with next service date. ; ordrng 1 W11034444 (Panel console)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LF3

Near Cleveland, OH 44109

Dan H

Job Details: 08/12/2021

"Customer complaint of ice build up in freezer section and fresh food section and ice maker broke, found ice maker thermistor ripped off, found ice bin seals failing, found freezer section drawer tracks binding, found back of case coming apart and missing insulation, unit needs new freezer section drawer tracks, ice bin seal kit and an ice maker , back of cabinet and missing insulation cannot be repaired, customer does not want repair at this time; ordrng 1 5304491063 (Tracks) and 1 5303918784 (Seal kit) and 1 243297613 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Cleveland, OH 44106

Dan H

Job Details: 08/12/2021

"Customer complaint that unit is not heating, confirmed, unit only drawing .8amps, issue is on low voltage side, installed new control, op test no good , fuses all test good, found door switches open, installed new interlock switches, op test no good , ordering interlocks and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11551761 (Switch) and 1 W11551558 (Switch) and 1 W10892389 (Cntrl), used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL WASHER DUET

Model WFW92HEFW0

Near University Heights, OH 44118

Dan H

Job Details: 08/12/2021

"Installed new user interface , op test good"

We serviced a

AMANA DRYER

Model DLG330RAW

Near Euclid, OH 44123

Dan H

Job Details: 08/12/2021

"Customer complaint that unit is not heating, started timed dry cycle, unit heated, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Wickliffe, OH 44092

Dan H

Job Details: 08/12/2021

"Installed new ice maker , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Beachwood, OH 44122

Jason N

Job Details: 08/12/2021

"Set 3way valve to home position via test 4. Recovered refrigerant, installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 mins, held vacuum, no changes to gauges. Charged system with 5.5oz of r134a. Low side pressure stable at 15 psi on ff section evaporator, unit starting to cool. Advised customer up to 24 hrs for unit to return to desired temps. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Royalton, OH 44133

David R

Job Details: 08/12/2021

"Cc unit not making ice. Had a different company out but cannot remember what was replaced. Went through diagnostics, icemaker giving E2 lost position error, water is getting to icemaker. Ordering icemaker ; ordrng 1 W11294907 (Icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Gates Mills, OH 44040

Joe O

Job Details: 08/12/2021

Cc: ff door clickingFound ff door popping at hinge. Needs right side lower hinge and camHinge out of stock. Office to reschedule; ordrng 1 W11240748 (hinge-door) and 1 WPW10505294 (cam)

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X20DW04

Near Mentor, OH 44060

Joe O

Job Details: 08/12/2021

"Cc: leakingFound suction tube frozen over. Found temps in unit at 4 degrees. Unit not shutting down. Spoke with BJ, stated unit could potentially be running to long due to control, thermistor or evap fan being weak. Needs control, evap fan motor and thermistorControl and motor out of stock. Office to reschedule; ordrng 1 W11496887 (Control) and 1 WPW10384183 (thermistor) and 1 W11499658 (Evap fan motor)"

We serviced a

KITCHENAID RANGE

Model KFGD500EWH01

Near Mentor, OH 44060

Joe O

Job Details: 08/12/2021

Cc: lower oven not functioning properlyRan test bake. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Painesville, OH 44077

Joe O

Job Details: 08/12/2021

Installed air tower. Advised customer to monitor. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF2

Near Painesville, OH 44077

Joe O

Job Details: 08/12/2021

"Recovered refrigerant, installed evaporator and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.75oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 Tjaf1200 (Process) from stock"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MVWB766FW2

Near Painesville, OH 44077

Jeff M

Job Details: 08/12/2021

Installed the new part op tested good. Lock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon, OH 44011

Gabriel P

Job Details: 08/12/2021

"Replace all parts order,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Painesville, OH 44077

Jeff M

Job Details: 08/12/2021

Installed the new part op tested good. Damper

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Avon, OH 44011

Gabriel P

Job Details: 08/12/2021

User interface button not working but they no longer available cannot be fix

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Middleburg Heights, OH 44130

David R

Job Details: 08/12/2021

"Cc had questions about heating and had also fixed the rail clip that wasnt sitting right on. Corrected rail clip. Good. Turned rinse aid up to level 3. Ran a diagnostics, no error codes. Ran all the way through. Heater came on at end. Poured water on to show customer. Advised on using heated dry option along with rinse aid for heating results. Unit is good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Olmsted Falls, OH 44138

David R

Job Details: 08/12/2021

Replaced actuator. Tested. Unit is spinning and agitating. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Avon, OH 44011

Gabriel P

Job Details: 08/12/2021

"Replace bleach dispenser and detergent dispenser,opt test ok"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Mentor, OH 44060

Jeff M

Job Details: 08/12/2021

Upon my arrival the machine would not turn on they had another service company out a re-diagnose the entire machine I plugged everything back in that was disconnected. The machine tumbles but does not heat. I checked all the fuses and heating elements it does need a timer everything checked good. Re-order correct part. ; ordrng 1 WPW10642928 (Timer) and 1 123 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/12/2021

"Cc unit not powering on Inspected control and UI found control burnt and wires to damaged to UI and to lower components Needs control UI and harness ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10481130 (panel-cntl) and 1 W10871222 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Avon, OH 44011

Gabriel P

Job Details: 08/12/2021

Replace led light on freezer and found a functioning track shelf not allowing drawer to close ordering ; ordrng 1 W11225684 (Track)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Gabriel P

Job Details: 08/12/2021

Found new shifter out from pulley replace for the original part from t/s also took pictures of pop is under one year warranty opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS

Near Eastlake, OH 44095

Jeff M

Job Details: 08/12/2021

The unit is still leaking I noticed on the back of the sump motor its leaking past the seal needs a new sump motor assembly no ETA; ordrng 1 W11416362 (Sump)

We serviced a

MAYTAG DRYER

Model SDG4606AWW

Near Mentor, OH 44060

Jeff M

Job Details: 08/12/2021

installed the new part op tested good. Fuse I also shorten the vent so it would stop blowing fuses

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near North Ridgeville, OH 44039

David R

Job Details: 08/12/2021

"Had customer start a normal cycle with load in before coming out, said it leaks in the middle to end of cycle. Got here 15 mins remaining, rinsing part of cycle. Checked around at this point. No water on sides or underneath or back. Customer says leak is from the left front and intermittently happens. No water marks or anything as of today. Ordering fabric dispenser assembly with hose to see if anything is going on with that. ; ordrng 1 W11175629 (Dispenser)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAW0

Near Geneva, OH 44041

Jeff M

Job Details: 08/12/2021

Customer still having an issue with the machine leaking throughout the cycle. I inspected the spray arms for insane dispenser everything looks good needs a new door seal; ordrng 1 W11414078 (Seal) and 1 123 (Shipping)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near North Olmsted, OH 44070

David R

Job Details: 08/12/2021

"Cc unit still rocking out of place, doesnt matter the load. With heavy load unit is also squeaking in agitate. Found unit is not leveled, moving from side to side. Adjusted feet in front and back. Sturdy and not moving. Put 6 bath towels in on bulk/sheets. Let unit run, wanted to see agitation. Slow and fast agitation working fine. Drain water out and ran a drain and spin. Drain and spin running and unit not moving around. Customer might also be over loading and or clothes might be to one side and not going in to adjust clothes. Squeaking noise coming from gearcase. No signs of anything leaking at this point. Tried to take off agitator and it was pretty hard taking off. Suspension rods already replaced. Recommend control replace as well along with gearcase and drive components. ; ordrng 1 W11161960 (Agitator) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11116594 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, OH 44128

Brian M

Job Details: 08/12/2021

Customer had questions about the unit Answered customers questions OP Test Ok

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Madison, OH 44057

Joe O

Job Details: 08/11/2021

"Cc: continuously runningFound heating element shorted. Needs heating elementCustomer does not want to repair at this time; ordrng 1 DC47-00019A (element12452), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Wellington, OH 44090

David R

Job Details: 08/11/2021

Cc unit making noise. Found damper opening/closing making loud noises motor. Ordering. ; ordrng 2 WPW10594329 (Damper)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Strongsville, OH 44149

David R

Job Details: 08/11/2021

"Replaced icemaker. Went into diagnostics , cycled. Called for water. Good. Op test ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Beachwood, OH 44122

Jason N

Job Details: 08/11/2021

"Cc unit stopped cooling.Found unit temps reading 60 degrees in both sections. Compressor is running, plugged in watt meter. Compressor wattage reading 92 watt. Hooked up gauges, found filter drier shrader valve not screwed in fully, blew cap off when trying to remove. Fully seated Schrader valve. Added r134a to system, monitored wattage. Wattage steady at 145 watts, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps."

We serviced a

CROSLEY WASHER

Model CAW38125HW0

Near Cleveland, OH 44111

Jason N

Job Details: 08/11/2021

"Cc unit not draining Cust stated unit didnt drain. Now unit will not power on at all when plugged in. Plugged in unit. Main board powers on then clicks off. Pulled different components off board to check which one is causing board to power down. Found drive motor pulling board down, left unplugged. Ran diagnostics, found codes f1e1 for main control fault, f1e2 for motor control fault and f7e5 for shifter fault. Found drive motor is shorted. Unit needs main control and drive motor. Control board not showing in stock at Marcone, office to advise customer of eta of parts and reschedule.; ordrng 1 W11498193 (Main control) and 1 W10832724 (Drive motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model W4TXNWFWQ01

Near Painesville, OH 44077

Joe O

Job Details: 08/11/2021

"Cc: not cooling ff sectionFound temps in freezer at 8 degrees, ff section at 65 degrees. Found drain tube plugged, and venting to ff section frozen over. Needs drain cleared. Cleared drain tube, ice and vents. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Mentor, OH 44060

Joe O

Job Details: 08/11/2021

Cc: long dry timesUnit has good heat and air flow. Found venting blocked. Needs venting cleared.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Mentor, OH 44060

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Control and pump

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Royalton, OH 44133

David R

Job Details: 08/11/2021

"Cc unit making a scrapping noise, intermittently. Found noise coming from the warning sign label on the power cord. Removed. Tested. Good. Checked all fans and other components. Test good. Waited to see if noise would happen again. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Cleveland, OH 44114

Jason N

Job Details: 08/11/2021

"Recovered refrigerant. Installed seal system parts. Pulled vacuum on system to 29 in/hg, held vacuum, no change on gauges. Recharged system with 5.0oz of r134a. Frost pattern starting on evaporator. Replaced broken thermistor cover with new. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cleveland, OH 44108

Jason N

Job Details: 08/11/2021

"Cc unit not draining out, just beeping.Ran diagnostics, found codes f5e3 for lid will not unlock, f5e4 for lid not opened between cycle and f7e5 for shifter failure. Unit needs lid lock. Replaced lid latch assembly using truck stock. Ran auto test, all functions passed. Op test good. ; used 1 W10810403 (Lid lock) from stock"

We serviced a

GE RANGE

Model JGB660SEJ4SS

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 08/11/2021

Their units is not heating a test of the main control board is supplying 120 V to both bake and broil igniter both bake and broil igniter not igniting igniter ohmed out correctly needs a new gas regulator. Estimate only ; ordrng 1 123 (Shipping) and 1 WB21X33225 (Regular)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near South Euclid, OH 44121

Dan H

Job Details: 08/11/2021

"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mentor, OH 44060

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Gasket I also readjust the door

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Broadview Heights, OH 44147

David R

Job Details: 08/11/2021

Replaced FZ led. Tested. All lights working. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ07

Near South Euclid, OH 44121

Dan H

Job Details: 08/11/2021

"Installed door switch, op test good"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Strongsville, OH 44136

David R

Job Details: 08/11/2021

"Cc unit not starting. Tested, door switch is good and activating. Found open thermal fuse. Other components check good. Replaced fuse from t/s. Tested. Good. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

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