Near Mentor, OH 44060
Jason N
Job Details: 02/04/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Cc unit lights flashing, unable to reset. Customer states first time this has happened, tried to power off unit several times but will not reset, lights still flashing. Ran diagnostics, found code f8e4 for overfill/float open. Checked leak tray under unit. Found some water in tray, float switch raised up. Cleared water from leak tray. Checked water connections. Checked good. Ran wash test for 20 min. No leaks from unit at this time. Unable to duplicate a leak on unit. Advised customer about loading of racks and detergent usage."
Near Perry, OH 44081
Jeff M
Job Details: 02/04/2021
WASHER GE GUD27GSSM2WW There is no suspension when I push down on the tub its already bottomed out needs a new set of suspension rods; ordrng 1 Ship (Shipping) and 2 WH16X27179 (Suspension)s and 2 WH16X27180 (Suspension)s
Near Euclid, OH 44123
Joe O
Job Details: 02/04/2021
WASHER WHIRLPOOL WTW4855HW1 "Cc: knocking noise, off balanceFound no stored error codes. Found unit was not leveled. Leveled unit. Found suspension is good. Ran auto test, found belt is stretched. Motor is making noise, found motor failing. Ran drain and spin. Unit is very well balanced. Needs motor and beltMotor and belt show out of stock. Office to reschedule; ordrng 1 W11239857 (belt) and 1 W10832724 (drive motor)"
Near Columbia Station, OH 44028
David R
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL GU1200XTLS1 "Leaking from vent assembly. Ordering assembly, gasket, vent deflector; ordrng 1 WP8558991 (Deflector) and 1 WP8269259 (Gasket) and 1 WP8545533 (Vent assy)"
Near Geneva, OH 44041
Jeff M
Job Details: 02/04/2021
WASHER WHIRLPOOL WTW8500DC0 The unit has a communications error code estimate only needs a new UI and main control ; ordrng 1 W10812418 (Control) and 1 Ship (Ship) and 1 W10838672 (Ui)
Near Euclid, OH 44143
Dan H
Job Details: 02/04/2021
WASHER KENMORE 110.2600201 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed sensor fault ) and f7e6(motor fault) error codes, unit passed tachometer test, ran manual test cycle, motor is making a grinding noise, unit needs new motor, customer does not want repair at this time ; ordrng 1 W10836348 (Motor), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 02/03/2021
WASHER AMANA NTW4516FW3 "Replaced parts. Found old gearcase was dripping fluid. Tested is diagnostics, good. Op test ok"
Near Madison, OH 44057
Jason N
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW6120HW0 "Cc unit detergent dispenser not working Customer states detergent level never seems to change. Ran diagnostics, no codes, Ran auto test, all functions passed. Ensured load and go dispenser turned on, checked concentration level. Set to 6x, changed to 2x. Ran wash test, detergent visible in wash. Unit is working as designed. Advised customer is over sudsing occurs to reduce concentration level. Op test good."
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/03/2021
MICROWAVE KITCHENAID KOCE500ESS09 Cc unit microwave light does not workConfirmed microwave light does not turn on. Ordering lamp components. ; ordrng 1 WPW10490593 (Lamp holder) and 1 W10886919 (Lamp) and 1 W11238401 (Transformer)
Near Ravenna, OH 44266
Brian M
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Installed dispenser Ran test found unit to be leaking from water valve hose gasket is damaged and a hairline crack in valve Needs gaskets and valve ; ordrng 1 W11175771 (valve-inlt) and 2 285448A (washer)s
Near Aurora, OH 44202
Brian M
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW5000DW3 "Cc of water leaking , customer stated she felt the hoses coming from shut off and drain hose at wall and they seemed wet and water was in the middle between washer and dryer Took drain house out of wall and adjusted it so it sits more inside Ran a complete basket fill up and let it sit, no leaks, ran drain no leaks OP Test Ok"
Near Streetsboro, OH 44241
Brian M
Job Details: 02/03/2021
DRYER WHIRLPOOL WED7120HW Complaint no heat Found motor windings open Needs Motor ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel)
Near Willoughby, OH 44094
Jason N
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc unit not operatingCustomer stated unit will stop working, no lights, dispense doesnt work. She doesnt know if anything else is working. She was told to turn breaker off for 5 min to reset unit. Shes had to do this for 3 consecutive weeks. She wants to know whats wrong with unit. Unit is functioning normally at this time, has been ok since last reset a week ago. Ran several function tests, checked panty board and pantry harness. Could not duplicate a non operational issue at this time. ; ordrng 1 WPW10624574 (Power supply board)"
Near Kent, OH 44240
Brian M
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc not draining Found drain pump to have broken pieces Replaced OP Test Ok
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/03/2021
DRYER WHIRLPOOL WED4815EW The complaint write up is the machine is not functioning. I took the back of the machine apart tested all the fuses and heating element unit should test good again this facility does not have a 240 outlet hook up for direct testing
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW4816FW2 The lock failed. Installed the new part op tested good. ; used 1 W11307244 (Lock) from stock
Near North Ridgeville, OH 44039
David R
Job Details: 02/03/2021
WALL OVEN KITCHENAID KOCE500ESS09 "Replaced all parts. Also adjusted door a little. Tested, microwave door is staying closed properly. Opened and closed oven door at same time, microwave door is staying shut and running properly. Advised customer to make sure to firmly close microwave door so that the switches come into contact like they should. Light is good. Op test ok, documented, also advised customer properly firmly shut microwave door, no other suggestions. Op test ok."
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/03/2021
DRYER WHIRLPOOL WED4815EW The complaint write up is the machine is not functioning. I took the back of the machine apart tested all the fuses and heating element unit should test good again this facility does not have a 240 outlet hook up for direct testing
Near Euclid, OH 44119
Dan H
Job Details: 02/03/2021
WASHER AMANA NTW4516FW3 "Customer complaint that unit keeps on filling but wont wash, ran diagnostics found f8e1(long/no fill) error code, found cold water supply turned off, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Painesville, OH 44077
Jason N
Job Details: 02/03/2021
DRYER KENMORE 110.7083299 "Cc unit does not tumbleFound unit will heat and run, but drum does not turn. Found drive belt broke. Replaced drive belt using surplus truck stock belt(did not charge customer for a belt, he was already hesitant to fix unit). Pulley and roller checked good. Ran dryer op test."
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/03/2021
RANGE WHIRLPOOL WFE714HLAS0 Door is bent. Missing some screws. Ordered parts. ; ordrng 1 WPW10289144 (Outer door) and 1 WPW10297318 (Liner) and 1 W10335333 (Trim) and 2 WP3196175 (Screw)s and 2 WPW10031790 (Screw)s and 2 WPW10254688 (Spacer)s
Near Euclid, OH 44117
Dan H
Job Details: 02/03/2021
DISHWASHER MAYTAG MDB9979SKZ "Part ordered is only plastic, ordering user interface ; ordrng 1 W11414079 (Ui)"
Near Cleveland, OH 44144
Jason N
Job Details: 02/03/2021
DRYER WHIRLPOOL n/a Cc unit not heating or running Confirmed unit will not turn on to start a cycle. Checked all thermals. Found thermal fuse open. Replaced thermal fuse using truck stock. Ran dryer op test. Good heat and airflow through vent outlet. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Amherst, OH 44001
Gabriel P
Job Details: 02/03/2021
DISHWASHER KITCHENAID KDPM604KPS When replacing pump notice it was damage will need to re order ; ordrng 1 W11412291 (Drain pump)
Near Parma, OH 44134
Jason N
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Installed drain pan. Advised customer to monitor for any leaks.
Near Andover, OH 44003
Jeff M
Job Details: 02/03/2021
WASHER MAYTAG MVWC465HW2 I found a bunch of fiber in the cold water valve Im not sure what it is or what it was I did clean it in the cold water valve is flowing much better op tested good
Near Brecksville, OH 44141
David R
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Retested temps, FZ is holding at -5 and FF at 47. Frost pattern on FZ evap. Took off FF evap cover, went through Test 4. When step 4 came, could here refrigerant traveling through evap, frost pattern starting to form. Thermistor on FF evap is broken apart. Could be sending bad signal back to the control. Replace thermistor with harness from t/s. Reset temps to 37* and 0*. Give 24 hours for unit to return to normal temps. Customer to monitor. Op test ok. ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details: 02/03/2021
DISHWASHER FRIGIDAIRE FFBD2411WW1A Installed the new part op tested good.
Near Lorain, OH 44052
Gabriel P
Job Details: 02/03/2021
RANGE WHIRLPOOL MGR8674AS "Unit sparks and ignites but immediately turns off will need spark module and ignitor. Customer will not fix unit. AT; ordrng 1 WPW10331686 (Spark module) and 1 WPW10324262 (Spark igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Bedford Heights, OH 44146
Jason N
Job Details: 02/03/2021
WASHER MAYTAG MVWX655DW1 "Cc unit not sensing load at beginning of cycleRan diagnostics, found code f8e1 for low/no fill. Found water valves for hot water and cold water turned on. Turned both water valves on. Ran auto test and calibration. All functions passed. Started normal load for customer, water level normal for the unit. Unit is working as designed, op test good."
Near North Royalton, OH 44133
David R
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced parts. Good. Icemaker called for water. Op test ok
Near Solon, OH 44139
Corina B
Job Details: 02/03/2021
DISHWASHER KITCHENAID KUDC10FXSS5 "CC that unit is leaking. Started the unit ran for 30 minutes, could not duplicate the leak. Optest ok"
Near Chagrin Falls, OH 44022
Joe O
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 Cc: dent in doorFound dent in left ff door. Needs door; ordrng 1 13107888SQ (dor-fip ss)
Near Brooklyn, OH 44144
Corina B
Job Details: 02/03/2021
DRYER WHIRLPOOL WGD4815EW2 CC that the unit is not heating. Unit gas. Plugged unit in igniter turn on. Working as designed. Optest ok.
Near Cleveland, OH 44109
Corina B
Job Details: 02/03/2021
DRYER WHIRLPOOL LGA30AW CC that the unit is not heating. Found the fabric selector on delicates. Turned on the dryer to perm press. Lets dryer run for 30 minutes igniter lights the flame every time. Working as designed. Optest ok.
Near Streetsboro, OH 44241
Brian M
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW5100HW0 Cc unit making noise Found actuator arm broken because of clutch not moving freely Needs actuator and cam kit ; ordrng 1 W10913953 (actuator) and 1 W10721967 (drive pulley)
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc that the unit stopped working. Check for power at the control only got 24V. Check connection at the bottom of the unit it was loose, corrected issue. Op test ok"
Near Burton, OH 44021
Joe O
Job Details: 02/03/2021
REFRIGERATOR FRIGIDAIRE FFHB2750TE8 "Cc: freezing food right side of ff sectionFound temps in ff section at 36 degrees, freezer at 6 degrees. Entered diagnostics. Ff thermistor reading 39 degrees, freezer thermistor reading 1 degree. Within spec. Advised customer to try adjusting temps. Advised customer on loading, and air flow. Op test ok"
Near Amherst, OH 44001
Gabriel P
Job Details: 02/03/2021
DISHWASHER MAYTAG MDB9959SKZ0 "Replace pump and control board,opt test ok"
Near East Cleveland, OH 44112
Corina B
Job Details: 02/03/2021
WASHER MAYTAG MVWB765FW3 Replaced the agitator.
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/03/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS4 Replaced main control. Op test okBrought core for return
Near Bedford, OH 44146
Corina B
Job Details: 02/03/2021
DISHWASHER KITCHENAID KDTM404KPS0 "CC that unit is not working properly. Checked the drain pump, clear. Checked wires, good. Optest ok"
Near Mantua, OH 44255
Brian M
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc unit was flashing at front UI and lights pulsating and not running then all of sudden it kicked on Found unit to be working normally at this time But from what customer stated it sounds like a power surge and may need control board and UI ; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui)
Near Shaker Heights, OH 44122
Corina B
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 CC that dishwasher was not draining. Ran diagnostic. Error code 9.1. Checked drain hose on garbage disposal and found clear. Pulled out dishwasher and found drain hose connection kinked. Moved drain hose so that it was under the dishwasher and would not be kinked when moved back in. Ran a cycle. Dishwasher drained properly. Optest ok.
Near South Euclid, OH 44121
Corina B
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "CC that the filter light does not turn off and the ff door swings open. Held the light and ice type in For 3 seconds, light went off. Used shims to raise the unit, to have the doors stay open. Optest ok."
Near Novelty, OH 44072
Joe O
Job Details: 02/03/2021
MICROWAVE MAYTAG MMV4205DS "Cc: blowing fuse, open close doorFound interlock switches welded shut. Needs inter lock switches. Replaced interlock switches and microwave fuse. Tested. Op test ok ; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Euclid, OH 44117
Dan H
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not washing dishes, ran test cycle found 2-1(stuck key), 4-3(wash motor), and 7-1( no heat) error codes, wash motor did not start, control is send 120vac to wash motor, heater is working, control failed stuck key test, unit needs new control and sump assembly, customer does not want repair ; ordrng 1 W11305297 (Cntrl) and 1 W11087376 (Sump), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/03/2021
REFRIGERATOR GE GFE28HMHGES "Customer complaints that unit some times change warmer temperature on fridge and freezer frequently and never stay at a actual temperature confirm temp was 12 on freezer and 44 fridge when is set on 0 freezer and 34 fridge the temperature are not correct call ge tech line they ask me to check compressor for over heating and if condenser fan running confirm compressor is really hot and condenser fan not running he said that if compressor is over heating and condenser not running it will cause to shut the freezer fan off and that I didnt probably need it the control or freezer fan to be replaced ,but cause compressor is overheating it may be bad he wants me to replace compressor and condenser fan customer does not want to continue with repair and wants part charges return took new parts with me for return ,I simply miss diagnose unit ; saved tckt"
Near Cleveland, OH 44108
Dan H
Job Details: 02/03/2021
WASHER WHIRLPOOL WFW92HEFW0 "Customer complaint of f9e1 error, confirmed, filter basket is empty, impeller on drain pump is broken, unit needs new drain pump ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Joe O
Job Details: 02/03/2021
DISHWASHER MAYTAG MDB4949SHZ Installed sump assembly. Ran test cycle. Op test ok
Near Cleveland, OH 44102
Joe O
Job Details: 02/03/2021
WASHER WHIRLPOOL CAE2795FQ1 Cc: not spinning out clothes at end of cycleFound error code f2e3(mismatch ui and control) f2e1(stuck key)f3e1(pressure sensor fault) f5e1(lid switch fault). Unit is receiving proper power. Pressure hose is clear. No signs of any cuts or damage. Entered diagnostics. Lid lock is functioning. Needs control; ordrng 1 W11188527 (cntrl-elec)
Near Mentor, OH 44060
Jeff M
Job Details: 02/03/2021
COOKTOP ELE JENN-AIR JGD3536BS00 Installed the new part op tested good.
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/03/2021
RANGE GE CGS990SET3SS Could not get oven Control out due to screws in manifolds rusted out Would need screws drilled out and manifolds replaced Customer would like a refund Did not install part ; ordrng 2 WB02K10360 (ckt bracket small)s and 1 WB02K10361 (ckt bracket mdm & lg) and 9 WB01K10110 (screw trilobular)s
Near Willoughby, OH 44094
Jeff M
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 I called Whirlpool Tech line I disassembled the evaporator panel with a black light I can see Freon leaking took a picture needs an evaporator in a filter dryer. customer wants to call Whirlpool and discuss the refrigerator with them first.; ordrng 1 W10858281 (Evap) and 1 WPW10143759 (Filter)
Near Cleveland, OH 44114
Dan H
Job Details: 02/03/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Installed new magnetron , op test good"
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Cc that the unit is not making ice and that the water is cloudy, water has small air bubbles and thats why water looks cloudy. Turned heater on fill tube on ice maker, and then cycle it. Ran diag found E1 not cooling and E5 timed ice making. Check temp found47 * at fresh food section and 17on freezer. Check freezer evap. No frost pattern just a block of ice at the top right corner. Unit will need evaporator,compressor and filter drier. Cust does not want to repair at this time. ; ordrng 1 W11116006 (Evap fresh food section) and 1 WPW10143759 (Drier) and 1 8201675 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed control and ff evap cover. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/03/2021
REFRIGERATOR MAYTAG MRT118FFFE05 Cc: bent leveling legsFound holes for leveling legs tapped crooked. Adjusted leveling legs. Op test ok
Near Cleveland, OH 44102
Dan H
Job Details: 02/03/2021
DRYER MAYTAG PYE2300AYW "Customer complaint that unit is not tumbling, confirmed, found belt snapped,; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Willowick, OH 44095
Jeff M
Job Details: 02/03/2021
WASHER MAYTAG MVW7232HW0 Installed the new part op tested good.
Near Rocky River, OH 44116
Dan H
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Customer complaint that unit is not cooling properly temperature at 41 degrees, customer claims there was ice build up on back wall and they unplugged unit, good frost pattern on evaporator, heater tests good, unit needs new control and defrost thermistor ; ordrng 1 W11282569 (Cntrl) and 1 WPW10383615 (Thermistor)"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Installed icemaker Ran test harvest unit filled ; used 1 SHIPPING (shipping and handling) from stock
Near Parma, OH 44130
Marie V
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc that the door wont close all the way. Found a screw off on the side of the rail. Adjusted it. Op test ok
Near Cleveland, OH 44109
Gabriel P
Job Details: 02/03/2021
DRYER MAYTAG VED6505GW0 "Found heating element shorted will need replaced. Customer will not continue with repair. opt test ok. AT; ordrng 1 279838 (Heater), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
Marie V
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 Cc that the unit is not draining. Replaced drain pump. Op test ok
Near Cleveland, OH 44128
Dan H
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 69 degrees, nothing is running, unit needs new thermostat ; ordrng 1 WPW10583800 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/03/2021
WALL OVEN GE JGSP42SET1SS "Cc unit not baking Found bake igniter open Needs igniter ; ordrng 1 WB13T10045 (range oven igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Dan H
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL GX5FHTXVY04 "Installed new ice maker , op test good"
Near Perry, OH 44081
Jeff M
Job Details: 02/03/2021
DRYER MAYTAG MEDC215EW0 Installed the new part op tested good.
Near Eastlake, OH 44095
Joe O
Job Details: 02/03/2021
OTR MICROWAVE WHIRLPOOL WMH31017HW6 "Cc: no soundFound no sound, end tone, key tone. Needs control; ordrng 1 W10892389 (cntrl-elec)"
Near Brecksville, OH 44141
David R
Job Details: 02/03/2021
RANGE KITCHENAID KGRA806PSS00 "Replaced part, tested, good. Oven is working and cancelling correctly. Op test ok"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/03/2021
RANGE GE P2B940SEJ4SS Installed the new part op tested good.
Near Mentor, OH 44060
Dan H
Job Details: 02/03/2021
DISHWASHER KITCHENAID KUDS30IXBT4 "Customer complaint that unit stops mid cycle sometimes, ran test cycle found 6-6(cold water), 6-2(fill valve electrical problem ), 10-1(dispenser electrical problem ), and 6-4(float switch open) error codes, unit ran test cycle, water filled to normal water level, unit began washing, unit completed test cycle and showed 6-4 error at the end, all components working, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10380685 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/03/2021
RANGE WHIRLPOOL WFE320M0JS0 Found damage on floor before operating unit took picture and video sent to office also couldnt take unit out cause it was hitting a wall but customer said he was going to go with some friends to take out unit but explain him cause there was damage on floor we will not work on unit
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replaced control. Advice cust to allow unit 24hours to reach normal temps. Op test okNo core for return
Near Beachwood, OH 44122
Dan H
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW4855HW0 "Customer complaint that unit is not working at all, ran diagnostics found f8e1(long/no fill) error code, valves both open, drain hose is good, ran recalibration cycle, unit is operating as designed"
Near Orwell, OH 44076
Brian M
Job Details: 02/03/2021
DRYER AMANA NED4655EW1 Cc timer not advancing Found timer not plugged in Plugged timer in OP Test Ok
Near Madison, OH 44057
Joe O
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL MDB7749SBW3 Installed ui. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Strongsville, OH 44136
David R
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced all parts. Tested. Good. Op test ok
Near Burton, OH 44021
Brian M
Job Details: 02/02/2021
WASHER GE GTW680BSJ4WS Installed belt ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Eastlake, OH 44095
Jeff M
Job Details: 02/02/2021
WASHER AMANA NTW4605EW0 Installed the new part op tested good.
Near Brooklyn, OH 44144
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Replaced the thermostat. Optest ok
Near Gates Mills, OH 44040
Dan H
Job Details: 02/02/2021
DISHWASHER MAYTAG DWU9200BAB "Customer complaint that glasses come out spotty, started normal wash cycle with upright glasses in racks, glasses filled, incoming water temperature at 90 degrees, advised customer to run the hot water in the sink before starting and to use a rinse aid, unit is operating as designed"
Near Solon, OH 44139
Dan H
Job Details: 02/02/2021
DISHWASHER KITCHENAID KDPE334GPS0 "Installed new drain pump, op test good"
Near Walton Hills, OH 44146
Dan H
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that freezer section door is not closing properly, found door not mount correctly, reinstalled door op test good"
Near Elyria, OH 44035
Marie V
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Replaced parts, advice cust to allow unit 24 hours to reach designated temp , good frost pattern, also condenser is clear.op test ok"
Near Bedford Heights, OH 44146
Dan H
Job Details: 02/02/2021
DISHWASHER MAYTAG MDB7749SBM3 "Installed new control, user interface, harness, and door handle, op test good"
Near Seven Hills, OH 44131
Dan H
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL KRFC300ESS0 "Customer complaint that unit is freezing food in upper right corner of fresh food section, fresh food section temperature at 42 degrees set to 38 degrees, unit is operating as designed"
Near Mentor, OH 44060
Jeff M
Job Details: 02/02/2021
RANGE WHIRLPOOL WFE525S0HZ0 Installed the new part op tested good.
Near Columbia Station, OH 44028
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 Replaced the RT door. Left hand door did not show up. Customer okay with not replacing it.
Near Parma, OH 44129
Gabriel P
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5000DW3 Found error code foe5 off balance f7e6 motor fault f7e7 motor unable to reach rpm f0e2 over suds ran calibration and auto test and unit was working as designed. Recommended customer to keep loads between 6 to 7 bath towels max and at least 2 tablespoons of detergent. Opt test ok.
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/02/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit door not level, hitting the sideCustomer stated it was fine for months now the door is way off. Found unit quite off level. Installers had propped the front leveling feet on the tile flooring. Right side had slipped back off tile. Pushed unit back to sub-flooring. Leveled unit using leveling feet. Door now centered. Ran op test. Op test good."
Near Middleburg Heights, OH 44130
David R
Job Details: 02/02/2021
DISHWASHER GE GDWF160R10SS "Cc unit is leaking, said a puddle was in front of unit. Turned power back on to unit. Ran normal wash. Took off kick plate. Ran and checked hoses, good. Drain hose and water line no leaks , checked from underneath unit to the garage disposal and good. Checked around the trim and the doors. Good. Checked motor and drain pump, good. Unit has been running for over 35 mins. No leaks. Let customer know, also advised using rinse aid. Op test ok"
Near Eastlake, OH 44095
Jeff M
Job Details: 02/02/2021
DRYER WHIRLPOOL CED9160GW1 Installed the new part op tested good.
Near Chardon, OH 44024
Jason N
Job Details: 02/02/2021
DRYER WHIRLPOOL WHD560CHW0 Cc unit coils full of lintFound condenser coils packed with lint. Customer is not able to clean these coils due to the design of the unit. Disassembled unit down to condenser housing. Cleaned coils. Reassembled unit. Ran op test. Unit op test good.
Near Painesville, OH 44077
Joe O
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Cc: door swings openCustomer stated once opened so far the door continues to open. Advised customer the door is functioning as designed. Advised customer on how the door cam functions. Op test ok
Near Willoughby, OH 44094
Joe O
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5000DW Ran auto test and calibration. Could not duplicate leak. No signs of water leak. Op test ok
Near Avon, OH 44011
Marie V
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRSF705HPS00 Replaced all parts. Op test ok also adjusted water line on unit is was leaking when pulled unit out. Brought core for return
Near Chardon, OH 44024
Brian M
Job Details: 02/02/2021
RANGE KENMORE 790.4200361 Installed board ran calibration let unit heat up OP Test Not good Tried to calibrate again still nothing Called and spoke to Frigidaire they said to replace gauges ; ordrng 2 318602800 (gauge)s
Near Lakewood, OH 44107
Marie V
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc that the unit does not make ice and cant get water on dispenser. Found reservoir frozen. Defrosted all out. Op test ok; used 2 Wr02x11330 from stock