We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Lakewood, OH 44107
Marie V
Job Details: 08/06/2021
"Cc that the unit stopped making ice. Confirmed found ice tray with ice on it. But also found defrost thermostat unplugged. Defros evap, and plugged defrost thermostat back in. Check ohms on defrost thermostat has 1ohm, good. If it happens again it will need defrost thermostat."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near North Olmsted, OH 44070
Marie V
Job Details: 08/06/2021
Took POP. Cc that the light will not shut off. Found relay stuck on in control board Will need new control board. ; ordrng 1 W11182110 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Columbia Station, OH 44028
Marie V
Job Details: 08/06/2021
"Defrosted fresh food section evap , while defrosting saw a leak in the back of unit, found drain tube clogged cleared out, and replace fan and thermistors, replaced main control. Op test ok. Advice cust to allow unit 24 hours to reach normal normal temps on fresh food section. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Amherst, OH 44001
David R
Job Details: 08/06/2021
"Replaced drain pump and blew through pressure hose as well. Went through diagnostics, cleared codes. Ran diagnostics cycle. Good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Jason N
Job Details: 08/06/2021
"Cc unit not working.Customer does not have pop, they have tried contacting WP, they have not heard back yet, waiting on response from WP. Unit powered on, started normal cycle, unit will not start a cycle. Per service pointer W11395614A, replace with updated control board. ; ordrng 1 W11334214 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Sheffield, OH 44054
Marie V
Job Details: 08/06/2021
"Cc that the unit is making noise like pooping, or cracking noise. Verify unit is working good. Took temps 37* on fresh food section and 0 on freezer. Showed cust owners manual on page 14 talking about noises that are normal. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KES
Near Oberlin, OH 44074
David R
Job Details: 08/06/2021
"Replaced icemaker, let cycle and call for water, good. Give time to start making ice and filling up basket, op test ok."
We serviced a
ROPER DRYER
Model RGD4640YQ0
Near Kent, OH 44240
Brian M
Job Details: 08/06/2021
"Cc unit not always heating Started unit found unit to ignite and heat then unit would not cycle Shut off abs restarted unit heated again found noise coming from coil valves but igniter not glowing unless I move the timer Advised on timer and coil valve replacement ; ordrng 1 WPW10328463 (coil-valve) and 1 W11043387 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Atwater, OH 44201
Brian M
Job Details: 08/06/2021
Cc unit turned on by itself Ran diagnostics no errors found Checked pressure hose Ran auto test and calibration Ran manual valves and and speed sensor test No issue found Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/06/2021
"Customer stated she does not want to have glass cleaned. Did not do anything with the oven. Spoke with JS, stated because I did not touch oven not to charge svc"
We serviced a
WHIRLPOOL WASHER
Model LSR5232LQ1
Near Cleveland, OH 44108
Corina B
Job Details: 08/06/2021
Replaced the timer and lock. Opt test ok
We serviced a
FRIGIDAIRE RANGE
Model LFGF3052TFB
Near Brooklyn, OH 44144
Corina B
Job Details: 08/06/2021
CC that the unit is not heating. Checked the amp drawl 0 amp. Replaced the igniter from t/s. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44115
Jason N
Job Details: 08/06/2021
"Cc unit not starting cycle Customer does not have pop, they have tried contacting WP, they have not heard back yet, waiting on response from WP. Powered unit on, unit immediately went into drain mode, will not respond. Per service pointer, replace with updated control board. ; ordrng 1 W11334214 (Control board)"
We serviced a
GE REFRIGERATOR
Model GFE24JSKFFSS
Near Perry, OH 44081
Dan H
Job Details: 08/06/2021
"Installed new control and thermistor, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44108
Jason N
Job Details: 08/05/2021
"Cc unit oven not working.Ran bake test, ignitor not glowing. Unit needs bake ignitor. Replaced using truck stock part. Ran bake test, good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID COOK TOP
Model KICU509XBL00
Near Westlake, OH 44145
David R
Job Details: 08/05/2021
Replaced module assembly. Configured 23. Tested with pot and water. Good. All burners working. Op test ok.
We serviced a
GE REFRIGERATOR
Model PSC23SGRBSS
Near Cleveland, OH 44113
Jason N
Job Details: 08/05/2021
"Cc unit not making ice. Ran maker ice maker harvest test, ice maker not calling for water. Unit needs ice maker. Customer not repairing at this time. ; ordrng 1 WR30X10093 (Icemaker)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/05/2021
Installed the new part op tested good. Door
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Jason N
Job Details: 08/05/2021
"Cc unit ice in freezer and leaking from back of freezer. Found ice sheet covering bottom of freezer, evap drain frozen over. Cleared ice from freezer, cleared drain. Pulled drain tube in back, drain tube blocked with sludge. Cleared out drain tube and reinstalled. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cleveland, OH 44109
Jason N
Job Details: 08/05/2021
"Cc unit making clicking sounds underneath.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shifter using truck stock. Ran calibration and auto test. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW4
Near Mentor, OH 44060
Joe O
Job Details: 08/05/2021
"Installed sump, latch assembly, friction pads, and drain pump. Ran test cycle. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS09
Near Garfield Heights, OH 44128
Brian M
Job Details: 08/05/2021
Installed arm and door Tested unit OP Test Ok
We serviced a
KENMORE DISHWASHER
Model 665.13732K600
Near Eastlake, OH 44095
Corina B
Job Details: 08/05/2021
"CC that the unit is leaking and the door falls down. Started a cycle, ran for 30 minutes could not see a leak. Found the pads worn for the door. Took the left spring off to replace the pad. Could not get the spring in the correct position. Tried removing the dishwasher and the floor is to high to pull the dishwasher. Customer will need to remove some off the tile to pull the dishwasher out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH05
Near Willoughby, OH 44094
Joe O
Job Details: 08/05/2021
Cc: gasket coming offFound gasket not seated correctly. Re seated gasket. Op test ok
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS956ESS02
Near Lakewood, OH 44107
Corina B
Job Details: 08/05/2021
Replaced the spark module and harness. Let run for about 10 minutes. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Lorain, OH 44053
Marie V
Job Details: 08/05/2021
"Cc that when unit was installed it was tested and when she used it it started pouring water from the door. When arrived unit had water in it, tried to drain water and it failed. Verify food disposer it still had the plug on it. Removed and tested it drain good. Tested unit for leaks couldnt find any, check float switch off place , corrected issue. Could have been that when unit still had water on it and it started another cycle it overfilled and it leak the water from the door. At this point unit is working good. No leaks found. Op test ok advice cust to run hot water at the sink before starting a cycle."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
Marie V
Job Details: 08/05/2021
Replaced UI and water valve. Calibrated unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Solon, OH 44139
Brian M
Job Details: 08/05/2021
"Cc unit randomly shutting off Open and closed door several times and found unit to shut off Needs control, ; ordrng 1 WPW10746274 (cntrl-elec) and 1 WPW10317076 (cntrl-elec)"
We serviced a
KITCHENAID COOKTOP ELE
Model KCED606GBL01
Near Independence, OH 44131
Jason N
Job Details: 08/05/2021
Cc unit cooktop needs replaced due to damage.Replaced cooktop glass using customer supplied part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Middleburg Heights, OH 44130
David R
Job Details: 08/05/2021
Replaced bracket. Tested. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DBL0
Near Broadview Heights, OH 44147
David R
Job Details: 08/05/2021
Replaced user interface control. Tested in diagnostics. Good. All components working. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rocky River, OH 44116
Corina B
Job Details: 08/05/2021
"CC that the clothes are wet at the end of a cycle, its rusting, can run a couple of cycles then it stops. Ran diag F2e1 HMI Stuck Button, f0e7 Load Detected When Running Clean Washer Cycle, f5e4 Lid Not Opened Between Cycles. Ran an auto test. Will need a main control, bezel and ui. Office to reschedule ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control) and 1 W11457841 (Strike)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near North Royalton, OH 44133
David R
Job Details: 08/05/2021
Cc of noise in drain. Found debris stuck. Removed. Tested and unit is working normal. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/05/2021
"Replace shifter,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC415EW
Near Conneaut, OH 44030
Jeff M
Job Details: 08/05/2021
The pulley fell off. I reinstalled the nuts and pulley and belt using Loctite unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Conneaut, OH 44030
Jeff M
Job Details: 08/05/2021
The unit has a DC power short. I disconnected the deli crisper control board and the lights came back on unit is still not dispensing water the control board is not clicking theres no relays need main control board Deli board and LED control board. No eta ; ordrng 1 W10804160 (Led control) and 1 WPW10675033 (Main control) and 1 WPW10677119 (Deli control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/05/2021
"Installed new control and thermistor , op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Olmsted, OH 44070
Marie V
Job Details: 08/05/2021
"Cc that the unit was not draining at one point she had to run drain and spin to get it to drain and that it was making a screeching noise. . Ran diag no error codes. Ran agitation pass. Tilted unit and verify cam , belt , gearcase, everything looks good. Removed drain pump hose and inspected inside, is clear , no debris. Ran auto test pass. Ran calibration op test ok. Advice cust to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/05/2021
"Found out that the hose had a shut off and wasnt allowing water to get to unit but customer had another style hose so replace it for her,opt test ok no leaks also she was aware of main valve leaking she said husband was going to fix,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Westlake, OH 44145
Gabriel P
Job Details: 08/05/2021
Found terminal burned Im out of part in t/s ordering ; ordrng 1 W11416047 (Kit terminal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Bedford, OH 44146
Brian M
Job Details: 08/05/2021
Installed icemaker OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 08/05/2021
Installed control and UI Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
Gabriel P
Job Details: 08/05/2021
Found shifter disconnected from pulley ordering the original shifter; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/05/2021
Installed drum OP Test Ok
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/05/2021
"Found open ignitor,replace from t/s,opt test ok took pic of pop ; used 1 279311 (IGNITOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/05/2021
Blade broke from pump but I eliminate it by whirlpool it correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Rocky River, OH 44116
Corina B
Job Details: 08/05/2021
Replaced the freezer door. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/05/2021
Installed agitator OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPT6
Near North Royalton, OH 44133
David R
Job Details: 08/05/2021
"Cc unit not starting, but will drain. Looked up tech sheet, clean light blinking 7 times then will repeat. Went to diagnostics to clear but element is working. Found shorted element and also shorted the control. Unit is about 16 years old. Showed 8564544 controls shows NLA, W10518394 element"
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Grafton, OH 44044
David R
Job Details: 08/05/2021
Replaced bleach dispenser. Tested in diagnostics. No leaks. Op test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kirtland, OH 44094
Joe O
Job Details: 08/05/2021
"Cc: not starting, not runningFound unit is receiving proper power. Once start button is pressed all l1 side power is being sent to neutral. Motor is not getting power from l1. Power is being supplied to timer. Timer is not sending power out to motor. Needs timer and harness; ordrng 1 WPW10450286 (harns-wire) and 1 WPW10450286 (harns-wire)"
We serviced a
GE RANGE
Model JB860SJ3SS
Near Chesterland, OH 44026
Joe O
Job Details: 08/05/2021
"Cc: inner ring on front burner not workingFound harness shorted out on front right burner. Needs right front burner and cook top harnessCustomer does not want to repair at this time ; ordrng 1 WB30T10130 (range 12 haliant sur) and 1 WB18X25989 (harness wire maintop), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44106
Jason N
Job Details: 08/05/2021
"Cc unit not washing or spinning out clothes.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shifter using customer supplied pre Id part. Ran calibration and auto test. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/05/2021
Hot water valve failed needs replaced. Installed the new part op tested good. ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Olmsted, OH 44070
Marie V
Job Details: 08/05/2021
Cc that the top rack broke. Confirmed replaced adjuster kit. Tested op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Painesville, OH 44077
Jeff M
Job Details: 08/05/2021
Parts look up is incorrect. Reorder part this part number is off the control itself ; ordrng 1 W11182110 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 08/05/2021
Installed evap fan motor and blade. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Mentor, OH 44060
Joe O
Job Details: 08/05/2021
Installed control. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near LaGrange, OH 44050
David R
Job Details: 08/05/2021
"Cc unit was freezing up on side of Icebin, and scraping noise when closing. Today everything test good. No frost and door closing correctly. Heated up gaskets still to make sure everything is conformed. Unit test good. Op test ok."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near North Olmsted, OH 44070
Marie V
Job Details: 08/05/2021
"Cc that the unit is not heating or doing HI temp. Unit was set to 1 hour cycle witch it will not allow a hi temp on that cycle explain cust that that will only work on heavy and normalcy less. Ran diag no error codes ,took temps 155* pass . U it is working as designed. Advice cust to run hot water on the sink before starting a load and using rinse aid will also help."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Cleveland, OH 44106
Jason N
Job Details: 08/05/2021
"Cc unit oven not heating at all. Ran bake test, no power to either element. Checked power in to control board. Power in L1 to L2 good at 239v. Unit needs control board. ; ordrng 1 W11528237 (Control)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Middleburg Heights, OH 44130
Corina B
Job Details: 08/05/2021
Replaced the ui. Found the ribbon cable ripped. Will need a new cable. ; ordrng 1 W11025616 (Cable)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Brian M
Job Details: 08/05/2021
Cc unit is on but wont accept selections Found unit getting power and indicator light is on UI is on but can not start a cycle or enter diagnostics Needs UI and control Office to schedule ; ordrng 1 W11481108 (Control) and 1 W11561182 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Parma, OH 44129
Corina B
Job Details: 08/05/2021
"CC that the unit does not unlock the door and the clothes are wet. Cust checked the drain pump, clear. Ran diag f6e1 SERIAL COMMUNICATION ERROR. F9e1 LONG DRAIN. Checked the connections, good. Will need a main control. ; ordrng 1 WPW10525366 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHW
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/05/2021
"Cust showed pop, sent pic. CC that the unit is leaking. Started a cycle let run for 15 minutes no leaks. When draining the water would not drain. Found the knockout still in the garbage disposal. Removed the plug. Unit drained. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Maple Heights, OH 44137
Corina B
Job Details: 08/05/2021
Replaced the ui. Ran a calibration. Opt test ok.
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Painesville, OH 44077
Joe O
Job Details: 08/05/2021
Installed motor and blower wheel. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW03
Near Lorain, OH 44052
Gabriel P
Job Details: 08/05/2021
"Found all temp correct no issue explain customer off cause off frost buildup,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Middleburg Heights, OH 44130
Marie V
Job Details: 08/05/2021
"Cc that the unit is not cooling all the time it works sometimes but most of the time does not and that one time unit had a block of ice on the right top corner on freezer. Took freezer tem 28* and fresh food section 45*. Had to steam evaporator cover to get it out. Took evaporator cover off and found ice on right hand side of evap and evap fan was not running. Replace fan from T/S and put piercing valve to verify pressure. Called whirlpool tech line spoke with Bruce. Said that the has a leak because is pulling 0.55, It will need evaporator and filter drier. Ordering blade fan as well.; ordrng 1 W11407409 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11193484 (Blade fan), used 1 WP2315539 (MOTOR-EVAP), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Parma, OH 44134
Marie V
Job Details: 08/05/2021
Took POP. Cc that the turntable does not works it only goes one way and it stops. Confirmed. Found turnable motor crooked. Will need new turntable motor. ; ordrng 1 W10642989 (Turntable)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Brook Park, OH 44142
Marie V
Job Details: 08/05/2021
"Cc that they have to push down on the level to get the ice maker to work. Took temps were good. Check ice maker was in home position, cycled ice maker and it cycled and filled with water. The arm did not fall back down, you have to do it manually. Added petroleum jelly on arm, and tested, pass. Advice cust to monitor, if it happens again it will need ice maker. Op test ok; ordrng 1 4317943 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW
Near Willoughby, OH 44094
Jeff M
Job Details: 08/05/2021
The issue was the unit wasnt draining all the time. The original drain pump was full of water. Replaced of a truck stock unit tested good; used 1 W10876537 (PUMP-DRAIN) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Ravenna, OH 44266
Brian M
Job Details: 08/05/2021
"Cc unit not making ice Found rear icemaker wall frosted up Needs fan and seaL kit ; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near South Euclid, OH 44121
Jason N
Job Details: 08/05/2021
"Cc unit leaking water from freezer.Found ice buildup in freezer bottom, evap drain frozen over. Found service pointer, Cleared ice from freezer, installed pre Id drain tube p trap kit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW02
Near Mentor, OH 44060
Jeff M
Job Details: 08/05/2021
Customer had frost buildup inside the freezer. The door was left open or at least appear to be left open by the time of my arrival all the frost has dissipated. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Willoughby, OH 44094
Jeff M
Job Details: 08/05/2021
Installed the new part op tested good. Ui
We serviced a
KITCHENAID RANGE
Model KGSS907XSP01
Near Bay Village, OH 44140
Marie V
Job Details: 08/05/2021
Replaced control board and preheated unit to 350*. Pass. Op test okBrought core for return
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Eastlake, OH 44095
Jason N
Job Details: 08/05/2021
"Cc unit not drying larger loadsCustomer stated she had vent company come and clean the venting, but larger heavier loads dont dry very well, needs to run longer cycles. Ran dryer op test, good airflow through unit, checked heat at exhaust on high, reaching 180 degrees then cycling. Adjusted dryness level to 4 for sensor cycles. Unit is working as designed, no issues found."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland, OH 44128
Corina B
Job Details: 08/05/2021
Replaced the control. Ran a calibration. Started a cycle. Brought the core back for return. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Elyria, OH 44035
Gabriel P
Job Details: 08/05/2021
"Replace console,opt test ok"
We serviced a
MAYTAG MICROWAVE
Model MMV4207JZ0
Near Elyria, OH 44035
Gabriel P
Job Details: 08/05/2021
Replace door opt test ok
We serviced a
MAYTAG RANGE
Model CRG9300CAL
Near Kent, OH 44240
Brian M
Job Details: 08/05/2021
Cc unit not baking Found igniter to be in range but not getting power from thermostat selection mode Need thermostats control and switch Both are NLA ; ordrng 1 7404P102-60 (thermostat) and 1 7403P236-60 (switch selector)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Mogadore, OH 44260
Brian M
Job Details: 08/05/2021
Installed handle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Diamond, OH 44412
Brian M
Job Details: 08/05/2021
Wrong model and serial provided but ran Entitlement on this one and its under warranty Cc unit not washing properly Ran diagnostics found no errors Ran auto test and calibration Advised on using deep wash
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204EPA01
Near Gates Mills, OH 44040
Dan H
Job Details: 08/05/2021
"Customer complaint of vibrating noise, no unusual sounds heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/05/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 49 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new evaporator and filter drier, part is out of stock so not scheduling return appointment ; ordrng 1 WP2188823 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Chagrin Falls, OH 44023
Dan H
Job Details: 08/05/2021
"Customer complaint that oven is not lighting, started bake for 350 degrees, igniter arced burner lit but only stayed on for about 30 seconds then shut off and did not relight, unit needs new valve; ordrng 1 W11239228 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Garfield Heights, OH 44128
Dan H
Job Details: 08/05/2021
"Installed new led module, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Bedford, OH 44146
Dan H
Job Details: 08/05/2021
"Customer complaint of grinding noise, confirmed, found motor pulley loose causing grinding noise, unit needs new motor, ran entitlement motor is covered under extended warranty ; ordrng 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW1
Near Shaker Heights, OH 44122
Dan H
Job Details: 08/05/2021
"Cc that unit is not washing dishes, Ran diagnostics found 4-3(motor fault) and f7-1(no heat) error , ran test cycle, wash motor never started, heater is working, unit needs new sump assembly and control, parts are out of stock so not scheduling return appointment ; ordrng 1 W11087226 (Cntrl) and 1 W11025157 (Sump)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Dan H
Job Details: 08/05/2021
"Customer complaint of burning smell, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near University Heights, OH 44118
Dan H
Job Details: 08/05/2021
"Installed new freezer section door and right fresh food section door, customer does not have left fresh food section door here, ; ordrng 1 W11301204 (Door)"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Painesville, OH 44077
Dan H
Job Details: 08/05/2021
"Installed new user interface, op test good"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Perry, OH 44081
Dan H
Job Details: 08/05/2021
"Customer complaint that unit is not powering on, confirmed, ran diagnostics found f6e2(communication error user interface cannot near acu) error code, unit needs new control and user interface ; ordrng 1 W11171748 (Cntrl) and 1 W11112662 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Painesville, OH 44077
Joe O
Job Details: 08/05/2021
"Installed clear door. Ran test cycle. Unit still leaking from door. Found lower spray arm has a port that sprays towards the direction of the door. No other misdirected water. Called whirlpool tech line spoke with Chris, advised him of current issue and of spray arm spraying from the middle of spray arm towards the door. He asked it there was and damage to the inner door panel or tub. No visible damage. Chris stated to run it some more. Chris Stated to send a different tech for a new pair of eyes. Spoke with DH, He stated it could possibly be the inner door is warped. Ordering inner door panelInner door out of stock. Office to reschedule Please send sr tech on return visit; ordrng 1 W11513971 (Inner door)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Painesville, OH 44077
Jeff M
Job Details: 08/05/2021
F6e2 needs new controls ; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Willoughby, OH 44094
Corina B
Job Details: 08/04/2021
CC that the arm for the ice maker is missing. The ice maker does not have an arm to turn off the production. There is a switch to turn it on and off. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GFD28GELDS
Near Jefferson, OH 44047
Brian M
Job Details: 08/04/2021
Cc fans are making noise Could not duplicate a noise but recommend replacing both freezer and fridge fans ; ordrng 1 WR60X10352 (fz fan and felt asm) and 1 WR60X26866 (fan dc ff evap)
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Roaming Shores, OH 44084
Brian M
Job Details: 08/04/2021
Cc unit not baking Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Westlake, OH 44145
Marie V
Job Details: 08/04/2021
"Replaced control board , terminal block and UI . Tested unit. Op test okBrought core for return"