Near Westlake, OH 44145
David R
Job Details:
02/08/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
Cc upper rack. Rack adjusters broken. Ordering ; ordrng 1 W10712395 (Upper adjuster kit)
Near Berea, OH 44017
David R
Job Details:
02/08/2021
REFRIGERATOR MAYTAG MFI2269VEW5
"Cc they been having a lot of power outages, unit display will flash the inside temp and then go off every 5 mins and repeat, took 2-3 hours for unit to come back on properly by itself. Talk to chad, explained symptoms, agreed on main control. Ordering; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Jason N
Job Details:
02/08/2021
WASHER MAYTAG MHW5630HW0
Installed UI console. Ran UI touch test and started cycle. Unit op test good.
Near Cleveland, OH 44125
Dan H
Job Details:
02/08/2021
WASHER WHIRLPOOL WTW5000DW1
"Customer complaint that unit is not agitating and now just makes noise, ran diagnostics found f0e2(over suds) and f7e1(basket speed sensor fault), found belt slipped off of pulley, pulley is worn out, belt is lodged in motor pulley, unit needs new cam kit, belt, and motor; ordrng 1 W11283592 (Moto) and 1 W10721967 (Cam kit) and 1 WPW10006384 (Belt)"
Near Painesville, OH 44077
Jeff M
Job Details:
02/08/2021
WASHER WHIRLPOOL MHW5630HW0
Installed the new part op tested good.
Near Painesville, OH 44077
Jeff M
Job Details:
02/08/2021
FREEZER WHIRLPOOL WRX986SIHZ00
I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5.5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge. ; used 1 WPW10143859 (Dry plz restock) from stock
Near Strongsville, OH 44149
David R
Job Details:
02/08/2021
REFRIGERATOR WHIRLPOOL KFIS29PBMS00
"Cc a couple of weeks ago unit not making ice, past couple of days ice is being made. Went through diagnostics, no error codes for Icemaker. Ran test 57, good, ice came out and cycled, Ran test 45 for Icemaker to get water. Unit is testing good as of today. Op test ok"
Near Sheffield Lake, OH 44054
Marie V
Job Details:
02/08/2021
WASHER WHIRLPOOL WFW5620HW2
Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)
Near Mentor, OH 44060
Jeff M
Job Details:
02/08/2021
RANGE KITCHENAID KSGG700EBS2
I did not install the new part yet any bezels these bezels are held on by 3M sticky tape. They come off but they wont go back on I need the bezels before I can do the job.; ordrng 1 W10814133 (Bezel)
Near Bay Village, OH 44140
Marie V
Job Details:
02/08/2021
WASHER WHIRLPOOL MVWB835DW4
"Cc that the unit is making a loud noise durin spin cycle. Ran diag found error code of F2E1 UI stuck button. Check unit found gearcase is leaking oil. Unit will need new gearcase. Cust will try to call Maytag to see if they help with the repair .; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Township, OH 44138
David R
Job Details:
02/08/2021
WASHER AMANA NTW4516FW3
"Replaced part. Tested in diagnostics, good. Ran a calibration, good. Put on bulky with load in, let go through cycle."
Near North Olmsted, OH 44070
David R
Job Details:
02/08/2021
REFRIGERATOR KITCHENAID KRFF507HPS00
"Replaced FZ led, tested, good. All lights working. Op test ok"
Near Euclid, OH 44123
Corina B
Job Details:
02/08/2021
REFRIGERATOR KITCHENAID KRFF507HPS00
Replaced the led light. Tightened the freezer door handle. Optest ok.
Near Beachwood, OH 44122
Dan H
Job Details:
02/08/2021
REFRIGERATOR KITCHENAID KRFC704FPS00
"Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 23 degrees, compressor test is running 150watts indicating sealed system is intact, fans are all running, thermistors are within range, unit needs new control; ordrng 1 W11333076 (Cntrl)"
Near Willoughby Hills, OH 44092
Corina B
Job Details:
02/08/2021
RANGE KITCHENAID KFEG500EWH
CC that the temp is all over the place. Replaced the temp sensor. Heated oven to 350*. Wait 20 minutes took temp after buzzer. Optest ok.
Near Seven Hills, OH 44131
Dan H
Job Details:
02/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02
"Customer complaint that water filter is stuck, changed water filter, showed customer how to change water filter, unit is operating as designed"
Near Sheffield Lake, OH 44054
Marie V
Job Details:
02/08/2021
WASHER WHIRLPOOL WFW5620HW2
Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)
Near Mentor, OH 44060
Jeff M
Job Details:
02/08/2021
DRYER MAYTAG MED7230HW1
The unit is receiving the correct voltage the display is not Illuminating there is no response will not go on diagnostics. It needs a new user interface and main control; ordrng 1 W11413567 (Ui) and 1 W11441687 (Control)
Near Painesville, OH 44077
Joe O
Job Details:
02/08/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Installed thermistor kit. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Painesville, OH 44077
Joe O
Job Details:
02/08/2021
DRYER SAMSUNG DV42H5000GW/A3
"Installed motor, ran test cycle. Op test ok"
Near Brecksville, OH 44141
Dan H
Job Details:
02/08/2021
RANGE WHIRLPOOL WFE540H0AH0
"Installed new element, op test good"
Near Chardon, OH 44024
Jason N
Job Details:
02/08/2021
DISHWASHER WHIRLPOOL DU1055XTVB3
"Cc unit not washing dishes on top rack.Ran wash test, spray pressure very low, not enough to spray from upper spray arm. Pulled filter plate and checked for debris in chopper blade area. Found sump and inlet screen calcified, not allowing water to flow back in pump. Pulled and chipped away as much calcified buildup as I could. Inlet screen clear, chopper blade area clear. Reassembled sump. Reran wash test, spray pressure much improved, full pressure to upper spray arms. Advised customer to run 2 clean cycles with 2 cups of white vinegar each time. Op test good."
Near Brecksville, OH 44141
Dan H
Job Details:
02/08/2021
DISHWASHER MAYTAG MDB8989SHZ0
"Customer complaint of blinking lights and unit shuts off mid cycle, customer said unit had been running for an hour when tech arrived, customer stated that it runs for two hours normally which is too long, advised customer that its normal for it to run for two hours on normal wash cycle, no lights started blinking, unit completed cycle , light never stared blinking, unable to duplicate the problem, unit is operating as designed"
Near Gates Mills, OH 44040
Corina B
Job Details:
02/08/2021
WASHER MAYTAG MVW7232HW0
"CC that the unit goes off balance, took 3 hours and it would not stop spinning. Ran diag no codes. Started a quick wash with clothes. Called t/l Steve the 3 hour wash could be caused by suds, balancing. Optest ok."
Near Berea, OH 44017
David R
Job Details:
02/05/2021
DRYER SAMSUNG DV45H7000EW/A2
"Replaced all parts. Tested, good. Op test ok."
Near Mentor, OH 44060
Jeff M
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Installed the new part op tested good.
Near North Ridgeville, OH 44039
Marie V
Job Details:
02/05/2021
WASHER WHIRLPOOL WTW8000DW5
Replaced main control and user interface. Ran unit op test okBrought core for return
Near Shaker Heights, OH 44122
Brian M
Job Details:
02/05/2021
WASHER MAYTAG MVWP576KW0
Cc unit not filling or rinsing Found no cold water entering Removed hose no cold water coming from supply Advised customer that the unit needs cold water to run properly
Near Chagrin Falls, OH 44023
Brian M
Job Details:
02/05/2021
REFRIGERATOR KITCHENAID KRFF507HPS00
Cc lights out Replaced freezer light OP Test Ok
Near Bedford, OH 44146
Corina B
Job Details:
02/05/2021
WASHER MAYTAG MVWC465HW3
CC that the unit shakes when it spins. Leveled unit. Started a rinse and spin with towels. Optest ok
Near Chagrin Falls, OH 44022
Joe O
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL KSCS25INSS00
Installed water filter housing.tested op test ok
Near Cleveland, OH 44128
Joe O
Job Details:
02/05/2021
WASHER MAYTAG MVW6230RHW0
Cc: error codeFound error code f0e9(off balance pause) f0e5(off balance). Ran diagnostics test cycle. Unit is very well balanced. Advised customer to adjust clothing when unit goes out of balance. Op test ok
Near Novelty, OH 44072
Jason N
Job Details:
02/05/2021
RANGE MAYTAG MER5775QAS
Installed infinite switch. Tested burner operation. Op test good.
Near Parma, OH 44129
Corina B
Job Details:
02/05/2021
WASHER WHIRLPOOL WTW5005KW0
"CC that the lid lock will be flashing. Ran diag no codes. Ran manual test for the lid lock, good. Found the hot and cold are reversed. Switched hoses. Started a rinse and spin. Optest ok."
Near Mentor, OH 44060
Jeff M
Job Details:
02/05/2021
WASHER MAYTAG WTW5000DW
The belt popped off The main pulley was loose I tightened up all the reinstall the belt unit tested good
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
02/05/2021
DRYER WHIRLPOOL WED4950HW0
"Did not found any issue all fuses and heater and operating thermostat,all working as design advise customer to monitor"
Near Brook Park, OH 44142
Corina B
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
CC that there is no water or ice. Found the reservoir frozen. Ff section set to be colder in the ff section. Ff section is overpacked with food. Adjust to keep the ff at 3 snowflakes and to not overpack the ff section. Cycled the ice maker. Optest ok
Near North Olmsted, OH 44070
Gabriel P
Job Details:
02/05/2021
DISHWASHER MAYTAG MDB7979SHZ0
Units racks working as designed explained to customer about the height setting on the rack where if you hit the levers it will drop the rack for different settings making it tilt on him when the rack has a lot of weight on it. It may has been press when loading unit customer wants to stay with parts Opt test ok.
Near North Ridgeville, OH 44039
Corina B
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00
CC that there was pressure on the one copper line. Found the process stub loose. Replaced the process stub. Vacuumed the system held vacuum charged system with 40.8 grams of r600. Unit cooling. Optest ok.
Near Fairview Park, OH 44126
Gabriel P
Job Details:
02/05/2021
DISHWASHER WHIRLPOOL MDB4949SKB0
Replaced float switch on unit opt test ok.
Near Lyndhurst, OH 44124
Dan H
Job Details:
02/05/2021
DRYER WHIRLPOOL WED4815EW1
"Customer complaint that unit is not turning on, confirm n ed, found unit only receiving 120vac from outlet, advised customer that they need an electrician to correct power supply, unit is operating as designed"
Near Cleveland, OH 44113
Joe O
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRT138FZDW00
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.16oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), 1 W10895720 (Coupler), 1 W10896689 (Coupler), 1 W10895748 (Coupler), 1 W10895713 (Coupler), and 1 W10896678 (Coupler) from stock"
Near Euclid, OH 44117
Joe O
Job Details:
02/05/2021
DRYER MAYTAG MEDC465HW0
Cc: long dry timesCustomer stated the unit gets hot but not drying clothes. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard. Unit has good heat and air flow. Found outside vent plugged. Advised customer to check outside vent periodically to ensure it is not plugged. Op test ok
Near Olmsted Falls, OH 44138
Marie V
Job Details:
02/05/2021
WASHER MAYTAG MVWC465HW2
"Cc that the unit is not washing good that one time was draining and filling at the same time. Ran diag found F7E6 motor fault. Found shifter off place. Corrected issue. Ran auto test, and calibration. Op test ok"
Near Elyria, OH 44035
Gabriel P
Job Details:
02/05/2021
DRYER WHIRLPOOL WGD5100HW0
Found gas pipe broken need assembly parts ordering ; ordrng 1 280119 (Burner assembly)
Near Warrensville Heights, OH 44128
Jason N
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Installed inlet water valve. Tested dispense and ran manual ice maker harvest test. Ice maker indexed properly and filled mold with water. Op test good.
Near Avon, OH 44011
Marie V
Job Details:
02/05/2021
WASHER FRIGIDAIRE n/a
"Cc that the unit is not working. Found tub sideways, spring on unit is broken, unit will need shocks, springs and hose because hose is sitting on a sharp edge, is possible that is broken and after repair could leak. Cust will call back if he wants to continue with repair this will need a 2 tech; ordrng 1 134957000 (Spring) and 1 5304491701 (Shock kit) and 1 5304491700 (Shock back) and 1 134639920 (Hose), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Marie V
Job Details:
02/05/2021
MICROWAVE JENN-AIR JMV8208CS0
"Replaced interlock, ran unit. Op test ok"
Near Chagrin Falls, OH 44022
Brian M
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRF540CWBM01
"Cc unit spit out a few cubes then stopped again Found icemaker working properly but no water Spoke to BJ found water valve getting 120v at proper time but valve not opening Needs valve ; ordrng 1 WPW10420083 (valve), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details:
02/05/2021
DRYER SAMSUNG DV48J7700EW/A2
"Cc unit not starting cycle. Found idler pulley broken apart. Replaced from t/s. Tested. Good. Heat cycling, op test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Cleveland, OH 44135
Gabriel P
Job Details:
02/05/2021
WASHER WHIRLPOOL WFW3090JW0
Found no error code s or issue when arrive ran diagnostics pass customer said intermittently buttons dont work I told customer that cause is not showing and issue at the moment cant duplicate issue but if is happening intermittently it could a user interface show him price of parts
Near Warrensville Heights, OH 44128
Jason N
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Cc unit not cooling again.Checked pressure, found low side in 10 in vacuum. Checked for leaks using uv light. Found connection on ff evaporator leaking. Recovered refrigerant. Repaired connection. Brought system into 28 in/hg vacuum for 15 min. Held vacuum for 15 min. No change to gauges. Recharged system with 5.5pz of r134a. Unit starting to cool, low side pressure good at 10psi. Advised customer again to allow 24 hrs for unit to return to desired temps."
Near Olmsted Falls, OH 44138
Marie V
Job Details:
02/05/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Cc that the door wont stay close. Took everything from inside of dish washer still no changes, cust explained that she Tripped on the door, and that the door opens more than it was before. Unit will need hinges. Cust will not fix; ordrng 1 WP8534854 (Hinge left) and 1 WP8534853 (Right hinge), used 1 SENIORDISCOUNT (senior discount) from stock"
Near North Royalton, OH 44133
David R
Job Details:
02/05/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0
Cc not draining. Found debris by drain pump, removed and found drain pump damaged, replaced from t/s. Tested, good, ran through diagnostics. All components working. Op test ok *** advised customer to buy and put a clamp on the hose under sink to pipes. ; used 1 W10876537 (PUMP-DRAIN) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/05/2021
DRYER MAYTAG MEDB835DW3
Pulley and roller kit were replaced on unit because of squeaky noise issue. Tested unit after replacing parts and working perfectly. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Wickliffe, OH 44092
Jeff M
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL GI5SVAXVB02
The unit is not cooling compressor is running theres no heat transfer needs a compressor evaporator and filter estimate only; ordrng 1 Ship (Ship) and 1 W10160407 (Compressor) and 1 12002730 (Evap)
Near Pepper Pike, OH 44124
Dan H
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Customer complaint that lights are out, confirmed, found freezer section led out, unit needs led module, customer does not want repair; used 1 W10695459 (LED MODULE) from stock"
Near Cleveland, OH 44128
Dan H
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Customer complaint that unit is not dispensing ice, found control lock on, turned off, op test good"
Near Mentor, OH 44060
Jeff M
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
the freezer evap fan is making a pulsating sound needs a new fan ; ordrng 1 W11032800 (Fan) and 1 Ship (Ship)
Near Cleveland, OH 44102
Corina B
Job Details:
02/05/2021
DRYER WHIRLPOOL PYE2300AYW
Replaced the belt. Started a cycle. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Solon, OH 44139
Brian M
Job Details:
02/05/2021
DISHWASHER JENN-AIR JDB6900AWB
Cc unit not running properly and sometimes doesnt start Found door latch hook to be worn out and not latching all the way Also found when running motor is not creating enough pressure to move upper spray arm Needs latch and motor assembly Both parts seem to be NLA ; ordrng 1 903098 (latch assy) and 1 99001935 (Motor assembly)
Near Painesville, OH 44077
Jeff M
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM03
The compressor is making a very low hard chugging sound I called BB. the compressor needs to be replaced; ordrng 1 W10276644 (Compressor)
Near Cleveland, OH 44113
Joe O
Job Details:
02/05/2021
WASHER AMANA NTW4516FW1
"Cc: walking, off balanceFound suspension extremely bouncy. Needs suspension rodsCustomer does not want to repair at this time; ordrng 1 W10780045 (suspension), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
David R
Job Details:
02/05/2021
WASHER MAYTAG MVW7232HW0
"Called customer, was about to tell her put a load in to verify the leak while I was on the way. Customer said leaking from hoses. She tried to tighten but still leaking. Could be stripped valves from when installed. Ordering valves, customer is also buying new hoses just in case. ; ordrng 1 W11165546 (Valve)"
Near Cleveland Heights, OH 44118
Jason N
Job Details:
02/05/2021
WASHER KENMORE 110.272726
Installed lid switch. Ran wash test. Unit working properly. Op test good.
Near Painesville, OH 44077
Jeff M
Job Details:
02/05/2021
STACK W/D WHIRLPOOL WET4024HW0
I install the new parts it did not work after going through the harness ohming out the wiring harness everything tested good after further inspecting the control box I realize they sent me a used control packed as new I took pictures of the box you can see were they covered up the original shipping label you can see there is initials of a previous technician that used this part. Mark shipped us the bad part need to re-order originally tried calling Whirlpool, ordrng 1 W11189317 (Control) and 1 W11189317
Near Cleveland, OH 44119
Jason N
Job Details:
02/05/2021
RANGE AMANA ARG7200W
"Cc unit oven temps seem to fluctuate. Customer states she had a a few Instances where food was not cooked all the way. Ran bake test to 350, let cycle several times. Good ignition each cycle, temped oven after 3 cycles. Reading 360 degrees. Let cycle for 15 minutes, good ignition each time, temps staying around 355-364 degrees. Could not duplicate a temperature issue at this time."
Near Ashtabula, OH 44004
Jeff M
Job Details:
02/05/2021
DBL WALL OVEN KITCHENAID KEBS277SSS00
Customer had the units out in accessible I tested the heating element. elements tested good the main control board is not supplying power needs a new main control; ordrng 1 WPW10119142 (Main control) and 1 Ship (Ship)
Near Maple Heights, OH 44137
Dan H
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05
"Customer complaint of loud noise, heard slight vibration when compressor is running, leveled unit, vibration stopped, op test good"
Near Solon, OH 44139
Brian M
Job Details:
02/05/2021
DRYER MAYTAG MED6630HC1
Customer agreed to repair this time. Will need seal kit and rollers ; ordrng 1 W11401018 (Seal) and 4 WPW10314173 (support)s
Near Aurora, OH 44202
Brian M
Job Details:
02/05/2021
DISHWASHER KITCHENAID KDTM404KPS0
Cc unit not working Found Error for wash motor Sump not running Needs sump assembly ; O-emld tckt
Near Strongsville, OH 44149
David R
Job Details:
02/05/2021
REFRIGERATOR KITCHENAID KRFF507HPS01
"Customer had POP. Leveled out doors, leveled feet up. Let customer know about leveling in owners manual. If anything else comes up. Customer to contact warranty. Op test ok"
Near Rocky River, OH 44116
Corina B
Job Details:
02/05/2021
MICROWAVE WHIRLPOOL WML55011HS6
"CC that the fan and the lights do not work. Confirmed the lights and fans do not work. Checked the connections, good. Will need a main control and control to the fan and light; ordrng 1 W11443147 (Control) and 1 W11443149 (Control)"
Near North Olmsted, OH 44070
Gabriel P
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Found resorver tank frozen not allowing water to dispense water steam tank water started to work also check resistance on fridge thermistor it was 4.46 ohms on 47 degrees and freezer was 18.6 ohm on 6 degrees it was close on both checks so calling whirlpool tech line to see if is right and to see if the logic is in the user interface, she found service pointer on reservoir tank wants me to replace issue also she will not put any more parts for temp she said unit has a setting temp for a reason to charge freezer to 4 snow flakes and fridge to 2 snow flakes customer not happy ; ordrng 1 W10841140 (Caulk) and 1 212643 (Permagun) and 1 WP2300868 (Fitting 5/6) and 1 WP2198677 (1/4 fitting) and 1 W10841140 (Rta)
Near North Ridgeville, OH 44039
David R
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXW01
"Replaced part. Tested. Customer still said there is a faint smell. Went through back of fridge, took off water line. Put water through it straight from hose, customer said there is a smell. Confirmed. Let customer know old water line could be having something in it causing faint smell. Change out water line, advised plumber. Other than that new door water line is good, needed. Op test ok"
Near North Ridgeville, OH 44039
David R
Job Details:
02/05/2021
DISHWASHER MAYTAG MDB4949SHZ0
"Replaced parts. Ran hot water to sink before starting up 7nit, ran diagnostics, good. Ran a normal cycle for 20 mins, good not turning off. Advised customer they need some rinse aid in dispenser. Unit test good. Op test ok."
Near Cleveland, OH 44124
Jason N
Job Details:
02/05/2021
DISHWASHER GE GSD3300K55BB
"Could not install part, customer claims never received part. Will reorder. ; ordrng 1 WD21X10268 (Drain solenoid)"
Near Cleveland Heights, OH 44112
Corina B
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRT112CZJW00
Replaced control. Made sure settings for ff were set to correct settings. Optest ok
Near Garfield Heights, OH 44125
Dan H
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRT318FZW05
"Installed new door and evaporator wall, op test good"
Near Mentor, OH 44060
Dan H
Job Details:
02/05/2021
WASHER WHIRLPOOL WTW5000DW3
"Customer complaint of squealing noise, Confirmed, belt is squealing, found gearcase leaking oil, unit needs new belt, gearcase, and pulley kit; ordrng 1 W11239857 (Belt) and 1 W10721967 (Pulley) and 1 W11454734 (Gearcase)"
Near Perry, OH 44081
Joe O
Job Details:
02/05/2021
WASHER MAYTAG MVWB725BW0
Cc: loud during spinFound bearings loud with hand spin. Needs bearing kitCustomer does not want to repair at this time; used 1 W10435302 (BEARING) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/05/2021
WASHER WHIRLPOOL WTW5500XW0
Diagnosed unit and found error code F7E5 shifter fault. Looked under unit and was leaking oil from gear case. Gear case will need to be replaced. Customer will not fix unit will buy new appliance. AT
Near North Olmsted, OH 44070
Marie V
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
"Cc that the door does not always close. Found shelf warped. Will need new glass shelf. Also mullion gets stuck with the right hand side door , it does not always work properly will also need a new mullion; ordrng 1 W10311759 (Mullion) and 1 W11213107 (Glass shelf)"
Near Kent, OH 44240
Brian M
Job Details:
02/05/2021
WASHER AMANA NTW4516FW3
Cc of leak Found leak coming from broken hot valve Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
Near Sheffield Lake, OH 44054
Marie V
Job Details:
02/05/2021
RANGE AMANA AGR5330BAS3
Replaced parts op test no good. Called Whirlpool tech line,ask me to replace the igniters.; ordrng 3 WPW10209656 (Igniter)s
Near Amherst, OH 44001
Marie V
Job Details:
02/05/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
Replaced ice door. Op test okStill waiting on door to arrive ; O-emld tckt
Near Cleveland Heights, OH 44118
Dan H
Job Details:
02/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Customer complaint of ice build up under deli drawer, found fresh food section evaporator frozen solid, unit needs new control and fresh food section evaporator fan/thermistor ; ordrng 1 W11033168 (Fan/thermistor) and 1 W10843055 (Cntrl)"
Near Aurora, OH 44202
Brian M
Job Details:
02/05/2021
WALL OVEN KITCHENAID KODE500ESS
Cc of error f2e1 when baking Found stored error f2e1 Reset power and control and error came back Needs UI board ; ordrng 1 W10588749 (panl-cntrl)
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/05/2021
WASHER MAYTAG MVW6230RHW0
Wrong part order need console panel ordering ; ordrng 1 W11404471 (Panel console)
Near Willowick, OH 44095
Joe O
Job Details:
02/05/2021
WASHER WHIRLPOOL MVWB765FC3
"Cc: water leaking into drum, clicking during spin, not spinning clothes outFound water seeping from water valve. Cold water solenoid sticking open. Ran auto test. Found small clicking from suspension rods during spin. Needs water valve and suspension rods; ordrng 1 W11130359 (suspension) and 1 W11165546 (valve)"
Near Ashtabula, OH 44004
Jeff M
Job Details:
02/05/2021
MICROWAVE GE PVM9179DKWW
Customer is having an issue with the steam function in the microwave not working properly. Needs a control ; ordrng 1 WB56X30173 (Control)
Near Aurora, OH 44202
Brian M
Job Details:
02/05/2021
WASHER WHIRLPOOL MHW4300DC0
"Cc unit will not power on Found control getting power but no indicator light on Control not sending power Needs main control ; ordrng 1 W11030502 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Kent, OH 44240
Brian M
Job Details:
02/05/2021
WASHER GE WPSE4200A0WW
Cc unit leaking Found to be leaking from transmission Needs transmission and its NLa ; ordrng 1 WH38X10002 (transmission asm)
Near Kent, OH 44240
Brian M
Job Details:
02/05/2021
WASHER MAYTAG MVWX655DW1
"Cc unit not spinning out properly Found tub hub damaged and splines on gearcase also chewed up Needs tub hub and gearcase ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details:
02/05/2021
WASHER WHIRLPOOL MHW5630HW0
Needs a gasket and a control per service pointer ; ordrng 1 W11322901 (Control) and 1 W11314648 (Bellow) and 1 Ship (Ship)
Near Conneaut, OH 44030
Jeff M
Job Details:
02/05/2021
DRYER AMANA NGD4600YQ
I installed the new part it did not work any better. I took the new part out installed the old part. I found while testing the C wire which is a orange wire to ground which comes off of the timer if you all the time are in the right position itll work if you let go of the timer it will shut off needs a timer I have the coils for return; ordrng 1 W11043387 (Timer)
Near Garfield Heights, OH 44125
Dan H
Job Details:
02/05/2021
WASHER MAYTAG MTW5700TQ0
"Customer complaint that unit is not spinning properly, confirmed, unit needs new clutch and brake assembly ; ordrng 1 W10820043 (Brake assembly) and 1 285785 (Clutch)"
Near Euclid, OH 44123
Jason N
Job Details:
02/05/2021
DISHWASHER FRIGIDAIRE FFBD2406NS11B
"Cc unit leaking from underneathStarted wash cycle, unit immediately started leaking from motor to sump connection. Unit needs sump and o-rings. ; ordrng 1 154728201 (Sump) and 1 154246901 (O-ring front) and 1 154247001 (O-ring rear)"
Near Painesville, OH 44077
Jason N
Job Details:
02/05/2021
MICROWAVE AMANA RSBG659P
"Cc unit making noise and burning smell.Checked components, transformer, capacitor for proper resistance and to ensure not shorted to case. Transformer windings checked for proper resistance according to tech sheet. Removed main fuse and installed breaker switch. Ran quick heat test on unit. Found capacitor terminal arcing to capacitor case. Insulation housing on terminal is cracked allowing arc to jump to case. Unit will need new capacitor. Still under warranty. ; ordrng 1 H.V.Capacitor (59001651)"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
02/04/2021
WASHER WHIRLPOOL WTW7500GW2
"Ran diagnostics found error code f5e2 and f5e3 both error talks about latch but it been replace already replace control ran calibration and auto test pass,opt test ok .AT"