We serviced a
WHIRLPOOL RANGE
Model GW397LXUS06
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
01/11/2023
Found bake burner turning on and off burner was discontinued and alot other parts as well so customer the side not to fix at all
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
01/11/2023
"Found pulley defective and belt stretch causing to squeak replace from t/s,opt test ok ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
01/11/2023
Found ice jam corrected issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Dan
Job Details:
01/11/2023
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), and 1 W10890131 (Lokring) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KBMC140HSS04
Near Painesville, OH 44077
Dan
Job Details:
01/11/2023
"Customer complaint that screw fell out, reinstalled screw, op test good"
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Jefferson, OH 44047
Dan
Job Details:
01/11/2023
"Installed new infinite switches, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
01/11/2023
"Replace ui,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
01/11/2023
"Found latch broken replace,opt test ok"
We serviced a
GE DISHWASHER
Model GDT665SGN3WW
Near Conneaut, OH 44030
Dan
Job Details:
01/11/2023
"Customer complaint that unit is not starting just displaying loc, confirmed, turned control lock off, unit started, op test good"
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model FGET3065PFD
Near Conneaut, OH 44030
Dan
Job Details:
01/11/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Ashtabula, OH 44004
Dan
Job Details:
01/11/2023
"Customer complaint of f7e1 error code, confirmed, unit is not spinning just humming, found run capacitor disconnected, reconnected, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model RM770PXBB2
Near Fairview Park, OH 44126
Marie V
Job Details:
01/11/2023
"Cc that microwave part of unit does not works. Confirmed. Found fuse open. Called BJ. Replaced fuse fromT/S. Explain cust tha if fuse opens again will need interlock switches and they are not longer available.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22PSHHSS
Near Painesville, OH 44077
Joe O
Job Details:
01/11/2023
Cc: leakingFound drain tube plugged. Needs drain cleared. Customer stated he will clear it.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Mentor, OH 44060
Joe O
Job Details:
01/11/2023
Cc: error code f20Customer stated the unit will give f20 error code and if they cancel and restart it will run. Found error code f20. Found low water pressure from cold valve. Solenoid just buzzing. Disconnected cold water supply. Found extremely low water pressure from house supply. Advised customer he needs a plumber.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW1
Near Willoughby, OH 44094
Jason N
Job Details:
01/11/2023
Installed evaporator fan motor. Airflow restored to FF section. Advised customer to allow several hours for ff section to return to desired temperature. Op test good.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Elyria, OH 44035
Gabriel P
Job Details:
01/11/2023
"Replace magnetron diode and capacitor,then heat cup of water it pass,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Chagrin Falls, OH 44023
Brian M
Job Details:
01/11/2023
Replaced rack wheels OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Avon, OH 44011
Angel
Job Details:
01/11/2023
Cc that he has ice buildup on the bottom of freezer. Verified and found drain tube clogged cleared it out and steamed out all ice opt test ok.
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNTS3
Near Mentor, OH 44060
Corina H
Job Details:
01/11/2023
Replaced the heater. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFU14F5HWN
Near Ashtabula, OH 44004
Dan
Job Details:
01/11/2023
"Customer complaint that display is scrambled, confirmed, unit needs new control, customer does not want repair at this time ; ordrng 1 297370600 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS01
Near Beachwood, OH 44122
Corina H
Job Details:
01/11/2023
"CC that the unit is not working after a self clean, replaced the thermal fuse. Confirmed. Will need the thermostat. ; ordrng 1 WP4449751 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Eastlake, OH 44095
Joe O
Job Details:
01/11/2023
"Cc: not spinningFound hub worn. Attempted to pull wash plate, wash plate will not come out. Wash plate will need cut or broke out. Needs hub and wash plate. Advised customer unit could potentially need gear case as well. Customer does not want to repair at this time; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC555DW2
Near University Heights, OH 44118
Corina H
Job Details:
01/11/2023
"CC that the unit is not getting hot. Confirmed. Checked power at the terminal block, good. Checked the heater, open. Replaced the heater from t/s. Started a cycle, cycling properly. checked outside vent, does not have good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Recommended dryer vent wizard. Opt test ok ; used 1 279838 (ELEMENT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Willoughby Hills, OH 44094
Joe O
Job Details:
01/11/2023
Installed control. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG3900UW1
Near Strongsville, OH 44136
Marie V
Job Details:
01/11/2023
Replaced control. Tested dryer and washer. Both are working properly. Op test ok
We serviced a
MAYTAG DRYER
Model LDG8424AAE
Near Mentor, OH 44060
Dan
Job Details:
01/11/2023
"Installed new idler pulley, op test good"
We serviced a
GE WALL OVEN
Model PK7500SF3SS
Near Chardon, OH 44024
Joe O
Job Details:
01/10/2023
Installed blower fan and sensor. Ran test bake both ovens. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Willoughby, OH 44094
Joe O
Job Details:
01/10/2023
"Cc: not coolingFound temps in freezer at -4 degrees, ff at 34 degrees. Found unit has good frost pattern. Found temps set to colder temps. Set temp to recommend. Unit functioning as designed. Op test ok Customer showed pop"
We serviced a
KENMORE DRYER
Model 1106182000
Near Shaker Heights, OH 44120
Manny
Job Details:
01/10/2023
"Cc unit not working and making noise, verified and unit making a really loud noise, took apart and found belt broken and rollers hard to rotate, unit needs repair kit, customer will contact wpl and ask them for the parts; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Mentor-on-the-Lake, OH 44060
Dan
Job Details:
01/10/2023
"Customer complaint of burning smell, started bake for 350 degrees, unit heated, there is a burning food like smell, nothing found burned in oven cavity, under cooktop behind back and sides, found possible evidence of a mouse nest, unable to access to remove, unit is operating as designed, advised customer to clean oven"
We serviced a
WHIRLPOOL DRYER
Model WGD7600XW0
Near Beachwood, OH 44122
Corina H
Job Details:
01/10/2023
CC that there is a noise when running. Confirmed. Found the idler pulley seized. Replaced the pulley and the rollers from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Windham, OH 44288
Brian M
Job Details:
01/10/2023
Cc unit not spinning Found slider not engaging Replaced Ran auto test and calibration
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Middleburg Heights, OH 44130
David R
Job Details:
01/10/2023
"Cc unit not heating in bake. Found element broken and warped. Ordering bake element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Middleburg Heights, OH 44130
David R
Job Details:
01/10/2023
"Cc unit giving error code and not running. Found error codes. 7-1, 7-7. Ran diagnostics, not spinning or agitating. Looked underneath and found the capacitor busted a little open at seems, leaking. Replaced with capacitor from t/s. Ran diagnostics and calibration. Good. All components working. Ran a quick cycle to test. Good. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Westlake, OH 44145
Angel
Job Details:
01/10/2023
"Cc that ff section is not cooling properly. Verified and evaporator is frozen up unit had the fan and harness replaced already but unit will need main board replaced as well as the fan and thermistor which is under warranty from last time gave customer the estimate and stated he will unplug unit and thaw it out and use it like that until he decides what he wants to do with the unit.; ordrng 1 W10843055 (Main board) and 1 W11033168 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY DRYER
Model CED137SDW0
Near Berea, OH 44017
Gabriel P
Job Details:
01/10/2023
"Found heater open replace from t/s,opt test ok ; used 1 279838 (ELEMENT) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Orwell, OH 44076
Jason N
Job Details:
01/10/2023
Cc unit is not heating Checked power from receptacle to unit. Found unit is only receiving 117v from L1 and L2 to N. Possible breaker is miswired as customer stated the breaker was just replaced recently. Advised customer to contact an electrician to investigate.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Marie V
Job Details:
01/10/2023
"Cc that unit was flashing the red light and that the unit is not agitating properly it will not pass wash. Ran, diag no error codes. Ran auto test pass. Verify unit underneath, looks good. Unit will need control and will order cam agitator . Office will contact once they have eta on the parts; ordrng 1 W11170317 (Control) and 1 285811 (Cam agitator) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Cleveland, OH 44102
Marie V
Job Details:
01/10/2023
"Replaced gas valve. Tested unit few times , no leaks.Op test ok"
We serviced a
GE RANGE
Model JBP80DM2BB
Near Berea, OH 44017
Gabriel P
Job Details:
01/10/2023
Customer complaint that her hot surface light sometimes blinks turn burner on and is not blinking is staying on also she said that her oven is cooking on even try looking for any short on element but is good turn bake on and preheat oven is working read 356 degrees unit working as design
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parma, OH 44134
Corina H
Job Details:
01/10/2023
Installed the gasket. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM
Near Brooklyn, OH 44144
Gabriel P
Job Details:
01/10/2023
"Found compressor overheating check amp it was 9 .54 need compressor and filter dryer giving estimate customer will not repair ; ordrng 1 W10507884 (Compressor) and 1 W11490399 (Filter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Brecksville, OH 44141
David R
Job Details:
01/10/2023
"Cc unit throwing error codes and loud noise. Error codes 8/4, 9/2. Found drain pump stalling and not draining properly causing issues. Also zip tied drain hose to loop by disposal. Will need drain pump. Ordering. ; ordrng 1 W11462456 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, OH 44131
David R
Job Details:
01/10/2023
"Cc unit not making ice. Temp reads about 35* for FF and -2 for FZ. Ice is turned on. Ran through do for icemaker. Test 1 and 2 good. All fans working. Test 7 turned to step 2 automatic 8 hr defrost. Test 15, sensor working. Test 19, getting 115vAC from control to icemaker fill tube and fascia heater. Test 36 fan working. Test 37 thermistor pass. Test 56, E3 error code. Heater timeout. Ran test 59, icemaker cycled. Ran test 45, icemaker did fill. Would suggest replacing icemaker and fill ice tube heater. Gave estimate to customer. Do not order parts.; ordrng 1 W11087201 (Heater) and 1 W11579560 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Corina H
Job Details:
01/10/2023
"CC that the ice maker is not working. Confirmed. Checked the arm, good. Checked the control to ice maker 13 volts. Will need a new control, ice maker, heater. ; ordrng 1 WPW10739408 (Control) and 1 W11215550 (Extension) and 1 W11397192 (Ice maker) and 1 W11251736 (Arm) and 1 WP2221240 (Heater)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW0
Near Chagrin Falls, OH 44023
Corina H
Job Details:
01/10/2023
CC that the cooktop shattered when putting a lid down on the cooktop. Confirmed. The cooktop is broken. Called safety beonna. Sent pictures to safety ; ordrng 1 W11175877 (Cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Mentor, OH 44060
Dan
Job Details:
01/10/2023
"Installed new valve, op test good"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Huntsburg, OH 44046
Jason N
Job Details:
01/10/2023
"Cc unit not washing clothes and sometimes not spinningChecked under unit, gearcase leaking oil. Drive belt and pulleys are oil saturated. Quoted customer gearcase replacement. Custom declined repair, estimate only. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X24697 (Belt) and 1 WH03X32097 (Pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Cleveland, OH 44104
Manny
Job Details:
01/10/2023
"Cc unit not cooling in fz, verified and fz is overstuffed and evap covered in frost, removed cover and cleared ice, advise customer to allow 24 hrs for temps to equalize. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model Med6230hw2
Near Rootstown, OH 44272
Brian M
Job Details:
01/10/2023
Cc of Noise Found noise coming from blower housing From previous experience a seal is needed ; ordrng 1 W11596046 (Seal)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Chagrin Falls, OH 44022
Corina H
Job Details:
01/10/2023
"The door is damaged. Took picture. The ui and the side rails are bent. Will need a new door, ui and rails. Did remove old door due to glass falling. Office to reschedule appointment ; ordrng 1 W11600216 (Door) and 1 W11600632 (Ui) and 1 W11235471 (Rt rail) and 1 W11235470 (Rail)"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Kent, OH 44240
Brian M
Job Details:
01/10/2023
Cc of noise Found idler and rear roller damaged Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Rocky River, OH 44116
Angel
Job Details:
01/10/2023
Cc that unit was not drying her clothes. Verified vent outside and it was completely clogged up cleared that part out but recommended her to clear out the vent to avoid issues with mot drying or having her thermal fuse or heating element go bad. Unit working as designed opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Rocky River, OH 44116
Angel
Job Details:
01/10/2023
Cc that unit had a error code coming out but he figured it out said drain pump was clogged with a sock. Unit as of now is working because he unclogged it already but still had a underwear inside tub if you open up the seal you could see it so I removed it for him before it would get stuck and recommended him to use a mesh bag for socks and underwear to avoid issue from happening opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44104
Manny
Job Details:
01/10/2023
"Cc unit not going through the cycle, verified and ran diagnostics found code F8e1 for long fill, verified water supply and hot valve turned off, turned on and noticed its leaking let customer know she said shes aware of the leak thats why she turned it off, but didnt knew she turned off all the way, ran test opt test ok advise customer to have some look at the valve since its leaking."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, OH 44266
Brian M
Job Details:
01/10/2023
Cc unit not functioning properly and cold water wont shut off Found issue with ui and control and cold valve stuck open ; ordrng 1 W11513255 (Valve) and 1 W11513246 (Control) and 1 W11643702 (Panel)
We serviced a
AMANA RANGE
Model AGR6603SFW4
Near Cleveland, OH 44118
Manny
Job Details:
01/10/2023
"Cc unit not working, no power no display, verify and no power on unit; ordrng 1 W11023766 (cord-power)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44106
Manny
Job Details:
01/10/2023
"Cc unit no working, verified and found water valve broken, remove console and valve broken inside and looks like the water got in the control and wires control and harness are corroded unit needs control, valve and harness; ordrng 1 W11417466 (Control) and 1 W11038689 (valve) and 1 W10877409 (power cord) and 1 W11545744 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWC200XW3
Near Cleveland, OH 44113
Gabriel P
Job Details:
01/10/2023
"Replace shocks,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44135
Angel
Job Details:
01/10/2023
Cc that unit was making a screeching sound when filling. Verified and confirmed unit will need inlet valve. Replaced inlet valve tested unit opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Kent, OH 44240
Brian M
Job Details:
01/10/2023
Installed control and lid lock Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Dan
Job Details:
01/10/2023
"Customer complaint that unit is leaking , confirmed, found a hole in drain hose, unit needs new drain hose ; ordrng 1 W11244231 (Drain hose)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Novelty, OH 44072
Joe O
Job Details:
01/10/2023
"Installed rack wheels, tub wheels, tracks, and stops. Tested. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BBL01
Near Pepper Pike, OH 44124
Joe O
Job Details:
01/10/2023
"Cc: error code, open/close door message, oven not heating properlyCustomer stated the microwave would give a open close door message before and they would play with the door switches to get it going again. They stated the oven was always under temp, and that the start time no longer works. Found error code f6e8(lost communication with microwave appliance manager). Found connection good on microwave AP, and ui. Ran test bake to 350. Found oven temp off by roughly 10 degrees. Needs microwave control, and microwave interlock switches. Advised customer could also need ui boardsCustomer does not want to repair at this time; ordrng 1 W10915648 (cntrl-elec) and 1 W11033422 (interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C4XYB03
Near Chesterland, OH 44026
Jason N
Job Details:
01/10/2023
"Installed filter housing. Found that the line is also split past the opening of the housing. Did not have the correct push to connect fitting in truck stock. Will reschedule return visit to install connector and finish repair. Advised customer not to use water dispense, and turned off ice maker at this time. ; schdld next appmnt for 1/13 FRI !"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan
Job Details:
01/10/2023
"Customer complaint of squealing noise, confirmed, installed new slider, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS10C
Near Painesville, OH 44077
Dan
Job Details:
01/10/2023
"Customer complaint that unit is not powering on, confirmed, found wire nut on power wire had fallen off, reconnected, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Ashtabula, OH 44004
Dan
Job Details:
01/10/2023
Installed new control. Op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willowick, OH 44095
Jason N
Job Details:
01/10/2023
"Cc unit not cooling again, frost appearing in freezer Found heavy frost on evaporator coils. Checked defrost circuit. Found heater harness connector loose and burnt. Replaced harness using customer supplied pre Id part. Ran force defrost, heater circuit turned on. Op test good. Retrieved control for return"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Beachwood, OH 44122
Marie V
Job Details:
01/10/2023
"Cc of unit having a smell. Confirmed. Showed cust the the inner tub is dirty. Showed cust that the tub needs cleaned, using vinegar or affresh will help, run every 30 loads.Also do not use too much detergent only 1-2 tablespoons is all you need. If add more unit will not remove detergent and it will build up casing it to smell. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Ashtabula, OH 44004
Dan
Job Details:
01/10/2023
"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged , cleared drain tube, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Richmond Heights, OH 44143
Joe O
Job Details:
01/10/2023
Cc: ice clumping in chuteDispensing ice found cube sticking in chute door. Advised customer to press one more time after dispensing to ensure all cubes fell. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44110
Joe O
Job Details:
01/10/2023
"Cc: gasket coming off(no suction), leaking near rear ventFound gasket is not sitting flush to the door, gasket not coming off, just not sitting flush to the door. Found gasket is sealing. Not seeing any signs of leaking. No signs of plugged drain tube. No frost build up."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cleveland, OH 44113
Angel
Job Details:
01/10/2023
Cc that unit would not start would just beep. Ran diagnostics and it had a F5E1 error for latch unit will need latch. Replaced latch ran a calibration and tested unit opt test ok.; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG WASHER
Model MAH6500AWQ
Near Willoughby, OH 44094
Jason N
Job Details:
01/10/2023
"Cc unit making grinding noise in rinse cycleRan rinse and spin cycle with clothing load. Found loud noise when drain pump is running, drain pump will need replaced. Estimate only at this time.; ordrng 1 WP25001052 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44105
Marie V
Job Details:
01/10/2023
"Cc that the unit does not dispense water or making ice. Confirmed. Removed filter, it worked. Cust said its the second filter that this happened. Ordering filter housing, but if issue persists after replacing housing will need new filter. ; ordrng 1 W11162042 (Housing.)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cleveland, OH 44144
Marie V
Job Details:
01/10/2023
"Took pop. Cc that the unit did not spin the clothes and they try to do a drain and spin and unit now does nothing also is leaking. Ran diag found error code . F0e2 oversuds, also unit is clicking,needs board and bellow. ; ordrng 1 W11314648 (Bellow) and 1 W11322905 (Control) and 1 W11319991 (Panel)"
We serviced a
WHIRLPOOL WASHER
Model WFW560EHW1
Near Lakewood, OH 44107
Angel
Job Details:
01/10/2023
Cc that unit was not starting or turning on. Confirmed it was not starting it would only let you loc the panel or unlock. So I ran diagnostics and there were no error codes got unit out of diagnostics and everything started working as should unit started sensing filling and washing cancelled out the cycle and drain as should as well so I ran diagnostics again and ran step 12 which is an auto test to make sure all the functions work properly and it passed as well panel or control couldve had a glitch but at the moment unit is working as should opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Cleveland, OH 44135
David R
Job Details:
01/10/2023
"Started replacing Drier, as soon as I moved old drier out of place the cap tube line broke at cabinet. Called techline to document. Customer to call extended warranty or customer care to go through next steps. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Streetsboro, OH 44241
Brian M
Job Details:
01/10/2023
Installed kit according to pointer Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Euclid, OH 44119
Joe O
Job Details:
01/10/2023
"Cc: not advancingFound error codes f5e2(lid lock fault). Ran auto test, Found lid not locking. Replaced latch. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEBS209BSS01
Near Solon, OH 44139
Corina H
Job Details:
01/10/2023
CC that the upper broil does not get hot enough. Put both broils on. Heated and cycling properly. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR5HSB6
Near Euclid, OH 44132
Joe O
Job Details:
01/10/2023
"Cc: not dispensing waterFound unit is getting water to bottom of door. But not getting to dispenser. Advised customer insulation in door potentially deteriorating causing line to freeze. Cannot remove dispenser housing without breaking(partially broken upon arrival). Needs door water lineAdvised customer could also need freezer door.Customer does not want to repair at this time; ordrng 1 218976409 (tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSF2MIXBBB
Near Ashtabula, OH 44004
Dan
Job Details:
01/10/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 40 degrees, freezer section temperature at 0 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details:
01/10/2023
"Cc valve broken, verified and valve broken and pushed in, replaced valve, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Mentor, OH 44060
Jason N
Job Details:
01/10/2023
Installed riser and leveling feet. Leveled unit. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Marie V
Job Details:
01/10/2023
Cc that the unit is not cooling. Confirmed. Unit is frosting over ordering parts needed. Office will contact once they have eta on the part; ordrng 1 W10605341 (Harness wire) and 1 W11236851 (Diffuser) and 1 W11566894 (Compressor) and 1 W11595219 (Control)
We serviced a
GE DISHWASHER
Model CDT836P2M5S1
Near Avon, OH 44011
Gabriel P
Job Details:
01/10/2023
"Replace drain pump and check for leak no leak found ran test pass,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Rocky River, OH 44116
Angel
Job Details:
01/10/2023
Cc that unit around the front control panel was getting too hot when she was using the top and the oven. Explained to customer that it will tend to get hot if shes using both at the same time but to test it just in case we set the oven to 350* to see if it would still be hot around the front panel where the ui is but it was good felt a bit warm since the door vents through the top of the door as well as in the top back of the unit but if shes using the top at the same time it will definitely get hotter also made sure the seal around the cabinet was good which it was and there was no error codes stored either cannot duplicate issue opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Olmsted Falls, OH 44138
David R
Job Details:
01/10/2023
"Cc unit making noise. Found ice/frost build up on FF evap cover. Tested in diagnostics and ohms for FF thermistor. Around 22/23 ohms. Will need FF fan harness, evap drain pan underneath is not flat, curving up.. Found a broken tab on evap cover. Ordering fan and harness, cover, pan. **2 job count. ; ordrng 1 W11033168 (Fan and harness) and 1 W11457241 (Pan) and 1 WPW10501260 (Cover)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mantua, OH 44255
Brian M
Job Details:
01/10/2023
Cc unit not starting Found unit able to turn on but nothing functioning Ran diagnostics got error for communication Also during inspection found rust around capacitor Suspect bad control and and advised on capacitor replacement
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS04
Near Solon, OH 44139
Corina H
Job Details:
01/10/2023
Replaced the door. Will need a badge. Cust can install. Opt test ok ; ordrng 1 W10876598 (Badge)
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Conneaut, OH 44030
Dan
Job Details:
01/10/2023
"Customer complaint that unit is not starting and unit was squealing , confirmed, found thermal fuse open, found idler pulley seized, installed new thermal fuse and dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT), and 1 W10909685 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL RANGE
Model rf261pxsq0
Near Eastlake, OH 44095
Joe O
Job Details:
01/10/2023
Installed infinite switches. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Conneaut, OH 44030
Dan
Job Details:
01/10/2023
"Customer complaint that unit is not starting and unit was squealing , confirmed, found thermal fuse open, found idler pulley seized, installed new thermal fuse and dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT), and 1 W10909685 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Olmsted Township, OH 44138
Marie V
Job Details:
01/10/2023
"Cc of front right burner is staying hot no matter what setting is on. Replaced both, burner and switch. Tested with cust, pass. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Gabriel P
Job Details:
01/10/2023
"Replace light,but customer has other issues as well freezer frozen fan grinding with ice and deli drawer shorted ; ordrng 1 W10815668 (Deli drawer) and 1 WPW10769076 (Deli control) and 1 WPW10675033 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9500TC2
Near Aurora, OH 44202
Brian M
Job Details:
01/10/2023
Cc of noise Found idler pulley damaged ; ordrng 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Aurora, OH 44202
Corina H
Job Details:
01/10/2023
"CC that there is water overflowing in the ice tray. Confirmed. Found the valve weeping. Replaced the valve and ice maker. The bin was frozen. Broke the bin when pulling it out, due to it being frozen. Will need a new bin. Customer can install. ; ordrng 1 W11185686 (Ice bin)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Manny
Job Details:
01/10/2023
"Replaced repair kit, blower wheel no needed, opt test ok. Took wheel for return"