Service History 4 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Geneva, OH 44041

Dan

Job Details: 01/06/2025

"Customer complaint that unit stays on sensing and does not wash, confirmed, found lid lock just clicking, unit needs new lid lock, part is out of stock so not scheduling return appointment ; ordrng 1 W11670519 (Lid lock)"

We serviced a

GE WASHER

Model PTW600BSR0WS

Near Ashtabula, OH 44004

Dan

Job Details: 01/06/2025

"Customer complaint that unit will not stop filling and is not spinning, ran drain and spin cycle, unit spun, valve is dripping, unit needs new valve, customer does not want repair at this time ; ordrng 1 WH13X26637 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA01

Near Mentor, OH 44060

Dan

Job Details: 01/06/2025

"Customer complaint that unit is not making ice, found unit not powering on, found no power through drain pump, unit needs new drain pump ; ordrng 1 W11539855 (Drain pump)"

We serviced a

KITCHENAID RANGE

Model KODE507ESS05

Near Painesville, OH 44077

Dan

Job Details: 01/06/2025

"Customer complaint that lower oven is not heating properly, started bake for 350 degrees, oven did not heat, found control not sending power to element, unit needs new control, customer does not want repair at this time; ordrng 1 W11179310 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, OH 44077

Dan

Job Details: 01/06/2025

"Customer complaint that unit is not starting, started normal wash cycle, lid locked unit filled and began agitating, canceled unit drained, ran auto test cycle, lid locked , unit filled, agitated, drained and spun, lid unlocked, ran diagnostics found f5e4(lid not opened between cycles) error code, found lid switch reading lid is open when lid is closed, unit needs new lid lock ; ordrng 1 W11513248 (Lid lock)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HS0

Near North Royalton, OH 44133

Mac

Job Details: 01/06/2025

"Cc oven exceeding temperature that is set. Control and thermostat needs replaced. Customer will advise on repair. Paid service charge.; ordrng 1 W11567368 (Control) and 1 WPW10181986 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Shaker Heights, OH 44118

Manny

Job Details: 01/06/2025

"Cc unit not draining, verified and unit not draining and full of water tilted back and found a brush between the 2 pump wires and pump connector almost out reconnected and started draining tested multiple times and good , advise to monitor the unit, opt test ok, if recall, pump(W10876600) and harness(W11409746) would be needed"

We serviced a

MAYTAG DRYER

Model MGD6630MBK1

Near Madison, OH 44057

Jason N

Job Details: 01/06/2025

Cc scrapping noise and drum seal is coming offConfirmed noise during test cycle. Pulled front panel and bulkhead. Found front gasket is torn. Unit will need gasket replaced. ; ordrng 1 W11193479 (Seal)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF4

Near Mentor, OH 44060

Joe O

Job Details: 01/06/2025

"Cc: not cooling ff section. Found freezer at -3 degrees, ff at 60 degrees. Found freezer evaporator fan not running. Needs ff evap fan motor; ordrng 1 809069206 (Evap fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near Geneva, OH 44041

Joe O

Job Details: 01/06/2025

New panel damaged. Reordering. ; ordrng 1 W11026866 (panl-cntrl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Willoughby, OH 44094

Braxton D

Job Details: 01/06/2025

"Needs filter housing. Pressed interlock button inside filter housing assembly and got no water. Refrigerator dispenses water normally without the filter. ; ordrng 1 W11162041 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Westlake, OH 44145

David R

Job Details: 01/06/2025

"Cc door will not stay closed. Door not sitting close or coking into good contact with door switch. Ordering door hinges, receptacles and plastic squares. ; ordrng 2 W11568982 (Hinge inner receptacle)s and 2 W11551301 (Hinge)s and 2 WP2177331 (Plastic square)s"

We serviced a

LG DISHWASHER

Model LDFN454HT

Near Madison, OH 44057

Jason N

Job Details: 01/03/2025

"Cc unit not running full cycle, now child lock engaged, will not respond. Disabled child lock, showed customer how to engage/disengage lock setting. Ran test functions, all tested good. Started turbo wash cycle, let run for 30 minutes. No issues found. Customer did show video of unit blinking and beeping while attempting to restart cycle after unit stopped in mid cycle. This looks to be a console failure. Quoted customer console replacement. Customer is not repairing at this time, may call LG directly. ; ordrng 1 AGL75172632 (Panel assembly control)"

We serviced a

GE DISHWASHER

Model GDF535PGR0CC

Near Euclid, OH 44132

Brian M

Job Details: 01/03/2025

"Cx unit leaking Found door leaking around seal on upper portion Tried to remove and clean gasket but still leaking Needs seal ; ordrng 1 WD08X23476 (gasket tub plastic), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

LG REFRIGERATOR

Model LFCS22520S/02

Near Painesville, OH 44077

Jason N

Job Details: 01/03/2025

"Cc unit not cooling properly, 50 degrees in both sectionsFound unit is cooling/compressor is running, but very little heat on discharge line. Amp draw on compressor reading .67A. No faults on main board at this time. Compressor is not pumping properly, will need replaced. Quoted customer repair cost. Customer declined repair. Advised customer they can call LG directly as compressor should have a 10yr warranty. ; ordrng 1 TCA37071511 (Compressor) and 1 ADH73150208 (Drier)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/03/2025

Cc that lights on unit not working but everything cooling fine. Verified and found wires on control board for drawer corroded. Unplugged board and reseted unit and lights started working g as should. Customer decided to leave unplugged opt test good.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Chesterland, OH 44026

Joe O

Job Details: 01/03/2025

"Cc: not latching. Found error codes f5e2(lock fault) f9e1(long drain) f0e1(load during wash cycle) f8e1(long fill)Found latch just clicking, will not latch. Needs latch; ordrng 1 WPW10443885 (door lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Euclid, OH 44117

Brian M

Job Details: 01/03/2025

Cx unit is dripping water from ice area Found unit making ice from previously installed icemaker and no water over filling but when dispensing a cube or 2 drops in door and sticks in flap not everytime just randomly Mechanically everything is functioning New icemaker has no impact on cubes falling in door while dispensing.

We serviced a

MAYTAG DRYER

Model MGD7230HC3

Near Parma, OH 44134

Manny

Job Details: 01/03/2025

"Cc unit not heating again, verified and flame came on and went off again, ran normal cycle and flame comes on, customer stated that the drum light stayed on the whole time and when the lights was off flames came on, verified and found that when I pressed the relay on control the flames comes on, Called TL spoke to Jonathan, advised replacing electronics and harness, ordering control console and harness ; ordrng 1 W11413567 (Console) and 1 W11618921 (Control) and 1 W11556660 (Harness-main)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Parma Heights, OH 44130

Mac

Job Details: 01/03/2025

Found leak at new secondary valve. Replaced valve with old valve. Cycled ice maker. All tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Westlake, OH 44145

Angel

Job Details: 01/03/2025

Cc that dishwasher door was falling. Found spring came off reinstalled made sure it was closing and opening properly opt test good. Customer stated lower rack had some rust took picture ordering lower rack.; ordrng 1 W11498446 (Rack) and 4 W11551383 (Wheel)s

We serviced a

SAMSUNG WASHER

Model WA50R5200AW

Near Brecksville, OH 44141

Mac

Job Details: 01/03/2025

"Cc customer not able to change settings. Control panel will need replaced. Customer does not want to go through with repairs.; ordrng 1 DC97-21544P (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, OH 44077

Dan

Job Details: 01/03/2025

"Customer complaint that unit is not spinning, ran drain and spin cycle, unit spins, found cam melted again, unit needs new cam kit and gearcase, part is out of stock so not scheduling return appointment ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS378SSS05

Near Cleveland, OH 44119

Bill

Job Details: 01/03/2025

"Changed blower motor, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

BOSCH DISHWASHER

Model SHV68TL3U04

Near Pepper Pike, OH 44124

Bill

Job Details: 01/03/2025

"Cc error code e15, confirmed cc. Error code relates to a float switch activation, found supply valve leaking when unit calls for water. Ordered new valve, follow up scheduled for 1/7; ordrng 1 10023852 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Avon Lake, OH 44012

Marie V

Job Details: 01/03/2025

"Cc that ice maker stopped working, the water works but ice maker makes a noise like cycling and dropping ice but no ice. Confirmed, temps are perfect. Found ice maker has lost home position and keeps going. Will need new. Ordering part.; ordrng 1 W10889233 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Maple Heights, OH 44137

Braxton D

Job Details: 01/03/2025

"Checked timer with ester line chart, timer is not connecting cb to a again. Replacing timer and heating element. Heating element and thermal switches are the only other things on that circuit. ; ordrng 1 W11685947 (Timer) and 1 279838 (Heater)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Chesterland, OH 44026

Joe O

Job Details: 01/03/2025

"Cc: oven not heating. Found dsi board receiving proper power, not igniting. Needs dsi board; ordrng 1 W11162730 (module-spk)"

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDBH969AWS3

Near North Olmsted, OH 44070

Angel

Job Details: 01/03/2025

Replaced bimetal tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID WALL OVEN

Model KEBC247KBL02

Near Euclid, OH 44123

Jason N

Job Details: 01/03/2025

Installed lower oven bake element. Ran bake test to 350 degrees. Unit preheated properly. Op test good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB700BFC2

Near South Euclid, OH 44118

Joe O

Job Details: 01/03/2025

Installed valve. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Painesville, OH 44077

Dan

Job Details: 01/03/2025

"Customer complaint that unit is not starting, confirmed, Found no power from control to user interface, unit needs new control; ordrng 1 W11728016 (Cntrl)"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Jefferson, OH 44047

Dan

Job Details: 01/03/2025

"Installed new felt slide, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Shaker Heights, OH 44120

Braxton D

Job Details: 01/03/2025

"F4 e3 f7 e1. Tested heating element and wash motor, (hooked up cheater wire with a 15 amp circuit breaker to make sure it comes on) both are okay. Control is not supplying power to either component. Replacing control board. ; ordrng 1 W11087226 (Control)"

We serviced a

GE REFRIGERATOR

Model GTS18HSNDRSS

Near Cleveland Heights, OH 44118

Joe O

Job Details: 01/03/2025

"Cc: not cooling ff section. Found ff at 51 degrees, freezer at -20 degrees. Found evap fan not running. Needs evap fan. ; ordrng 1 WR60X31522 (Evap fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48QTB02

Near Waite Hill, OH 44094

Joe O

Job Details: 01/03/2025

"Cc: water paddle not working properly. Found paddle hard to press. Needs paddles. Customer does not want to repair at this time ; ordrng 1 W10133603 (pad), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Painesville, OH 44077

Joe O

Job Details: 01/03/2025

Installed heating element. Tested. Op test ok

We serviced a

KENMORE REFRIGERATOR

Model 10656662500

Near Painesville, OH 44077

Joe O

Job Details: 01/03/2025

"Cc: not cooling freezer section. Found temps in both compartments at 51 degrees. Found no frost pattern. Found compressor not starting. Compressor seized. Needs compressor and evaporator. Customer does not want to repair at this time ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willowick, OH 44095

Jason N

Job Details: 01/03/2025

"Cc unit leaked, floor damage incurred around unitCustomer stated they started the unit after last service, unit flooded kitchen floor within several minutes of starting cycle. Snapped pics of floor, customer has already contact their home insurance company. Insurance company wants documentation from Freds as to what on the unit has failed. Started wash cycle, no leaks. Let run for 30 minutes, no leaks found. Called WPL, Art, based on all checks done, and fact that we have been unable to duplicate leak issue when we are here, nothing advised to be replaced at this time. Advised to continue to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Cleveland, OH 44111

Angel

Job Details: 01/03/2025

Cc unit not cooling or making ice. Checked system pressures and low side was at -15 and high side was at 150psi. After verifying found that there was nothing coming out of the filter so we removed it and nothing came out. Used nitrogen to see if lines were clogged but nitrogen was flowing through as should. Reinstalled new drier filter and charged unit with 200psi of nitrogen and noticed that we could hear a hissing and found leak at cabinet underneath where compressor is at. MG called tech line to explain issue. Will have the rest of the information.

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Ashtabula, OH 44004

Dan

Job Details: 01/03/2025

"Customer complaint that unit is not dispensing ice or water, confirmed, unit flashes err when water dispenser is pressed, found filter does not have rfid chip, advised customer replace filter with correct filter"

We serviced a

AMANA WASHER

Model NTW5205TQ0

Near Ashtabula, OH 44004

Dan

Job Details: 01/03/2025

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began agitating, advanced timer to spin, unit drained, repeated several times with same results, no leaks found, unable to duplicate the problem, unit is operating as designed"

We serviced a

FRIGIDAIRE DRYER

Model FLXE52RBS7

Near Geneva, OH 44041

Dan

Job Details: 01/03/2025

"No answer at phone, cannot get to the door to tag it; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVBL4

Near Lorain, OH 44053

David R

Job Details: 01/03/2025

"Cc panel not working. Confirmed, some panel lights on when they shouldnt be or not working at all. Main control is good, ordering UI control; ordrng 1 WPW10250015 (UI control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near North Ridgeville, OH 44039

David R

Job Details: 01/03/2025

"Cc off balance, not agitating and noise. F0E3 overload, F7E1 tachometer wrong signal, F7E6 motor circuit, F7E7 motor not reaching RPM. Found broken cam pulley, worn belt, out of range capacitor, worn suspension rods. Motor is under 10 year for parts. Gave estimate. As of now, customer paid svc, do not order parts. ; ordrng 1 W11396716 (Suspension rods) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor) and 1 W11239857 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Fairview Park, OH 44126

David R

Job Details: 01/03/2025

"Replaced console, UI control and harness. Ran test diagnostics, good. Op Test Ok."

We serviced a

BOSCH DISHWASHER

Model SHX78CM5N/22

Near Brecksville, OH 44141

David R

Job Details: 01/03/2025

"Cc E31 error code. Unit was unplugged when tech arrived. Running through test mode, good. All components working. Running through Speed 60 cycle, 60 mins. 20 mins in and unit is working normally. Customer did go into app and was able to update the dishwasher as well. As of now everything is working fine. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Shaker Heights, OH 44120

Braxton D

Job Details: 01/03/2025

"Wire going to flow meter switch is chewed off. Mouse infestation. Gave client quote for repairs and let them know the mice will need to be taken care of before we can repair it. ; ordrng 1 W11677715 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Brooklyn, OH 44144

Mac

Job Details: 01/03/2025

Cc unit not draining and staying locked. Could not get unit to drain through automatic test. Found wires are broken in harness for drain pump. Unit also would not lock during test. Will order new harness. Lock should be in too.; ordrng 1 W11643701 (Harness)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Brooklyn, OH 44144

Mac

Job Details: 01/03/2025

Cc washer going off balance and not draining. Opened top of washer and found wash basket is very tilted. Tilted washer back and found gear case is missing 2 of the 4 bolts that hold it to the outer tub. Ordering 4 new bolts.; ordrng 4 WPW10249633 (Gearcase screws)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Cleveland, OH 44111

Mac

Job Details: 01/03/2025

Called Whirlpool to verify findings. Sent Drew a video of the bubbles forming. He agreed it is unrepairable. They will contact the customer in 3-5 business days.

We serviced a

FRIGIDAIRE RANGE

Model FGF337BCD

Near Lakewood, OH 44107

Marie V

Job Details: 01/03/2025

"Cc that unit is emitting a plastic smell when in use. He said it has been cleaned out after that smell and still. Preheated oven to 350* and removed bottom panel. The panel had some liquid or something in it. Also igniter is taking over 2 min to ignite, not sure how long it will last. . Put bottom back on and tested as well. Good flames. Smell stared going, theres some grease burning off on the panel. Showed cust, got cleaned out, recommended to clean up that panel well to avoid smoke from it. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Avon, OH 44011

Marie V

Job Details: 01/03/2025

"Cc that the motor is not working. Confirmed issue. Motor is getting 114 v. Nor operating. Will need new. ; ordrng 1 W11665769 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE DRYER

Model 11066512690

Near Avon, OH 44011

Marie V

Job Details: 01/03/2025

"Cc that unit stopped heating and that ordered heater. Unit was pulled out of the closet. Checked heater , reading good, found cut off thermostat open. Replaced from T/S . Cust asked to replaced heater as well. Tested unit. Op test okCust will clean vent. ; used 1 279816 (CUTOFF), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Amherst, OH 44001

Marie V

Job Details: 01/03/2025

"Cc that unit leaks in like 30 min or so. Is coming from the middle of the dishwasher. Sometimes towards the end of the end if the cycle. Tested unit, found both spray arms are clogged. bottom arm is staying stuck causing the leak. Ordering both of them. ; ordrng 1 WPW10498900 (Spray arm) and 1 W10837249 (Spray arm bottom)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Perry, OH 44081

Jason N

Job Details: 01/03/2025

"Installed main control. Ran force defrost test, heater circuit energized, heater is hot. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good,."

We serviced a

FRIGIDAIRE FREEZER

Model FKCH17F7HWD

Near Madison, OH 44057

Jason N

Job Details: 01/03/2025

"Cc unit not freezing Found unit is cold but not freezing product. Compressor running hot, amp draw is .77A. Checked frost pattern on evaporator, heavy frost on cap tub/first coil. Unit has a refrigerant leak, will need sealed system repair(evaporator and compressor). Quoted customer repair cost. Customer declined repair at this time. ; ordrng 1 297414901 (Evaporator) and 1 5304500086 (Compressor)"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Middlefield, OH 44062

Corina H

Job Details: 01/03/2025

"CC that the unit will not spin the water out. Confirmed. Ran diag F7E7 MOTOR UNABLE TO REACH TARGET RPM. Found the hub was worn, replaced the hub from t/s. Ran a calibration. Started a cycle. Opt test ok; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near Parma, OH 44130

Manny

Job Details: 01/03/2025

"Cc unit not heating, verified voltage and 22 for L2 to N 92 from L1 to L2 and 120 from L1 to N, needs an electrician"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW05

Near Seven Hills, OH 44131

Manny

Job Details: 01/03/2025

"Cc unit making, noise, verified and no noise, found icemaker on customer states that they dont it, turned off icemaker and advise to monitor unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near South Euclid, OH 44121

Manny

Job Details: 01/03/2025

"Cc handles loose, verified and fastened handles, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Mayfield, OH 44143

Manny

Job Details: 01/03/2025

"Cc unit not working, verified and noise from Gearcase, verified and suspension bad caused unit to hit the floor, unit needs suspension, Gearcase and drive components ; ordrng 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W11454734 (Gearcase) and 1 W10913953 (actuator) and 1 W11395618 (Cap) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Chagrin Falls, OH 44022

Manny

Job Details: 01/03/2025

"Cc unit not working verified and drain pump just humming, ran diagnostic and 4-3 for motor not running and 8-2 for pump issues, ordering pump+motor and drain pump ; ordrng 1 W11665769 (Pump motor) and 1 W10876537 (drain pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Chagrin Falls, OH 44023

Manny

Job Details: 01/03/2025

"Cc unit sounds like a woodpecker, verified and different clicking, unit needs damper control; ordrng 1 WPW10479155 (control)"

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model GLMV169DBB

Near Pepper Pike, OH 44124

Bill

Job Details: 01/03/2025

"Cc glass keeps sliding down, confirmed cc. Unit needs a new door, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 5304441374 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Hiram, OH 44234

Bill

Job Details: 01/03/2025

"Found pressure dent in lid causing strike to not line up properly with latch, popped dent. Tested opt test good."

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Chagrin Falls, OH 44023

Bill

Job Details: 01/03/2025

"Cc not cleaning properly, confirmed cc. Ran through all tests in diagnostics and found that heating element is bad. Gave estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 WD05X35098 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Bedford Heights, OH 44146

Bill

Job Details: 01/03/2025

"Changed probe, and control. Tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM0A

Near South Euclid, OH 44121

Brian M

Job Details: 01/03/2025

Cx unit not making ice Found ice maker not cycling during test mode Needs icemaker ; ordrng 1 W11700250 (Icemaker)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HB0

Near Cleveland, OH 44120

Brian M

Job Details: 01/03/2025

"Cx unit not igniting after installing a dsi board he ordered from Amazon Found spark module clicking but igniter isnt not when running bake but trys to ignite in broil Suspect faulty dsi and valve Not repairing ; ordrng 1 W10860916 (module-spk) and 1 W10861656 (regulator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Garfield Heights, OH 44125

Brian M

Job Details: 01/03/2025

Installed sump assembly Ran cycle Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Chagrin Falls, OH 44022

Corina H

Job Details: 01/03/2025

CC that the unit stopped working again. Confirmed. Checked power at the control 120 volts 8.7 ohms ;from the pump and motor. Office to reschedule ; ordrng 1 W11637583 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Streetsboro, OH 44241

Corina H

Job Details: 01/03/2025

CC that the u it does not shut off. Confirmed. Found the drain pump running. Held the start in for 10 seconds. Drain pump stopped running. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Ran a calibration. The control W11101488. Started a rinse and spin. Opt test ok.

We serviced a

GE DRYER

Model GTD75GCSL0WS

Near Chagrin Falls, OH 44023

Manny

Job Details: 01/03/2025

"Cc unit not working, verified and belt broken and pulley with wear, unit needs pulley and belt. Customer will not proceed at this time, need to talk to her husband and let us know if proceeding but most likely replace the unit as the unit was here when they moved in.; ordrng 1 WE03X29897 (Belt) and 1 WE03X27417 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Painesville, OH 44077

Braxton D

Job Details: 01/03/2025

Drain pump hums loudly and wash motor is locked up. Needs both. ; ordrng 1 W11414076 (Wash motor) and 1 W11412291 (Drain pump)

We serviced a

GE REFRIGERATOR

Model GNE29GMKGES

Near Geneva, OH 44041

Jason N

Job Details: 01/02/2025

"Cc unit not cooling in ff section Found unit is cooling, but no air circulation. Checked voltage at fan connection, good at 12.4vdc and 5.1vdc. Unit will need FF fan motor replaced. Quoted customer total repair cost. ; rqstng P&A on 1 WR60X26866 (Fan DC FF motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW10

Near Brook Park, OH 44142

Mac

Job Details: 01/02/2025

Leveled the refrigerator. All tested ok.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Chesterland, OH 44026

Brian M

Job Details: 01/02/2025

Cx unit keeps giving vent error No stored errors Ran timed dry high heat Went outside found vent housing to be stuck and lint in cage cleaned outside vent area Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Middlefield, OH 44062

Corina H

Job Details: 01/02/2025

"Replaced the harness and control. Ran a calibration. Started a quick wash. When draining the unit shuts off. Ran diag F3E1 PRESSURE SYSTEM FAULT called t/l to replace the tub. Will need a Gearcase, agitator and tub. Office to reschedule ; ordrng 1 W10371566 (Tub) and 1 W11397111 (Washplate) and 1 W11454372 (Gearcase) and 1 W10837741 (Strike)"

We serviced a

MAYTAG WASHER

Model PAV3240AWW

Near Parma, OH 44130

Manny

Job Details: 01/02/2025

"Ccc unit not washing just fill, verified and unit needs gearcase but parts NLA, cuz stated that theyll replace the unit as its 27 years old"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, OH 44105

Manny

Job Details: 01/02/2025

"Cc unit keeps running, verified and unit in a drain cycle, try resetting control and goes back to drain, unit needs control and drain pump and harness.; ordrng 1 W11603811 (Control) and 1 W11448788 (Harness) and 1 W10919003 (pump-water)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Moreland Hills, OH 44022

Manny

Job Details: 01/02/2025

"Cc unit not cooling in the ff, verified and unit needs evap coven harness and control but control is discontinued, spoke to AP and verified is NLA, customer will try to search for parts and if found hell reach for the repair.; ordrng 1 W11395558 (Evap cover) and 1 W11614809 (Harness) and 1 W11450890 (Control (discontinued)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Cleveland, OH 44128

Manny

Job Details: 01/02/2025

"Cc that unit not working, verified and loose connection on terminal block, secured wires and good"

We serviced a

MAYTAG MICROWAVE

Model MMV1153BAB

Near Painesville, OH 44077

Braxton D

Job Details: 01/02/2025

"Replaced magnetron, capacitor, diode, and transformer. Microwave now heats. After running a post repair test I noticed the bulb is not turning on. Replaced bulb and tested again, low power setting works but high power setting doesnt. Relay is not sending power to bulb under load. Ordering relay board and official whirlpool light bulb. ; ordrng 1 W10127090 (Control board) and 1 WP548049 (Bulb), used 1 BC25T6-1/2 (Bulb) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Garrettsville, OH 44231

Corina H

Job Details: 01/02/2025

CC that the clothes are not spinning out. Confirmed. Found the basket leaning backwards. Raised the front feet. Started a cycle with clothes. Advised Cust 1/2-1 tablespoons of he detergent and half a basket is a full load. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Diamond, OH 44412

Corina H

Job Details: 01/02/2025

"CC that the unit is not heating. Confirmed. Checked the power, good. Heater, fuses, good. The automatic will heat. Time dry does not heat. Will need a timer. ; ordrng 1 WPW10185982 (Timer)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Streetsboro, OH 44241

Bill

Job Details: 01/02/2025

"Cc not spinning, confirmed cc. Found error code f3e1 and f0e5, cleared codes. Ran diagnostics auto cycle, codes did not return, ran drain and spin. Codes did not return. Unit operating as intended, advised customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Hiram, OH 44234

Bill

Job Details: 01/02/2025

"Cc not staring, confirmed cc. F9e1 code, found broken wire to pump. Replaced harness from truck stock. Tested opt test good.; used 1 W11643701 (Harness) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS01

Near Rootstown, OH 44272

Bill

Job Details: 01/02/2025

"Customer had installed thermistor that was ordered, thermistor was for rc, not rc evap. Found the part number for thermistor harness, customer ordered part and said they would install it."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Streetsboro, OH 44241

Bill

Job Details: 01/02/2025

"Cc rc not cooling, could not confirm. 3 deg in fc and 36 degs in rc, tested thermistors, tested good. Tested evap fan and damper, tested good. Tested condenser fan and compressor, tested good. Checked frost pattern, pattern good. Unit operating as intended."

We serviced a

WHIRLPOOL RANGE HOOD

Model JXT9048CDP

Near Brecksville, OH 44141

Bill

Job Details: 01/02/2025

"Cc light fixtures falling apart, confirmed cc. Light fixtures are NLA, repairs cannot be completed.; ordrng 2 49001220 (Lamp long (NLA))s and 1 49001221 (Lamp short (NLA))"

We serviced a

MAYTAG WASHER

Model MFW9700SQ1

Near Wellington, OH 44090

David R

Job Details: 01/02/2025

"Found broken blades on drain pump, more stuck coins. Quoting for pump and replacement. Ordering parts ; ordrng 1 280187 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PDS18SBMARBS

Near Madison, OH 44057

Dan

Job Details: 01/02/2025

"Installed new defrost thermostat , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321CDBM00

Near Ravenna, OH 44266

Corina H

Job Details: 01/02/2025

Model is not correct. Advised Cust to call aig to get the correct model/serial. Updated. Icemaker is the wrong part for the unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Broadview Heights, OH 44147

Bill

Job Details: 01/02/2025

"Changed control, tested opt test good."

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Broadview Heights, OH 44147

Bill

Job Details: 01/02/2025

"Ordered new felt for the drum, did not charge labor as this is an ongoing issue. Follow up scheduled for 1/7; ordrng 2 280140 (Felt)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Garfield Heights, OH 44125

Manny

Job Details: 01/02/2025

"Replaced jumper, drain tube and installed heater probe, advise customer to monitor unit, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Maple Heights, OH 44137

Manny

Job Details: 01/02/2025

"Cc unit not washing just fill with water, ran diagnostic and 4-3 for motor not running unit needs pump motor assembly customer will not proceed with the repair at this time.; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near North Royalton, OH 44133

Manny

Job Details: 01/02/2025

"Called tl spoke to Brandon he asked to check temps oven gets to 345 on clean cycle, he stated that unit is working as designed and to explain to customer that this water wont evaporate but will just get hot enough to loose the burnt grease in the oven but that customer will have to remove the excess water with a sponge, customer not happy with the outcome and will contact Wpl customer service, provided SR#7740573355 and Wpl customer service number. Per Brandon at TL unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Lorain, OH 44052

Marie V

Job Details: 01/02/2025

"Replaced harness, power cord and terminal. Tested burners and oven.op test ok"

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