We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Cleveland, OH 44108
Jason N
Job Details:
12/04/2023
Cc unit not coolingFound freezer section reading approx 25.5 degrees F. Pulled evaporator cover to check frost pattern. Found frost pattern only covering about 1/3 of the evaporator coils. Possible undercharge or small refrigerant leak. Ordering compressor and drier for replacement and will recharge the system. ; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Drier)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TBB
Near Euclid, OH 44119
Jason N
Job Details:
12/04/2023
"Cc unit freezer no longer freezingFound freezer and ff section both cool, product is not freezing in freezer. Compressor is running. Pulled evaporator cover, found large ice ball on cap tube and half of first coil, rest of evaporator is bare. Unit had a refrigerant leak, will need evaporator replaced and system recharge ; ordrng 1 5303918274 (Evaporator), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Willoughby Hills, OH 44092
Jason N
Job Details:
12/04/2023
Installed suspension rods. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF7
Near Ashtabula, OH 44004
Dan H
Job Details:
12/04/2023
"Installed new evaporator fan motor, op test good"
We serviced a
MAYTAG WASHER
Model MVWC7ESWW0
Near Mentor, OH 44060
Joe O
Job Details:
12/01/2023
"Cc: not draining, humming noiseFound motor harness broke. Needs harness Customer does not want to repair at this time ; ordrng 1 W10204122 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near North Royalton, OH 44133
Manny
Job Details:
12/01/2023
"Cc unit not closing properly, verified and unit raised too high causing console to hit mounting bracket, lowered unit and door closes properly opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/01/2023
"Cc that the unit is not making ice. Confirmed . Took temps 12* in freezer, unit was set to 5. Checked error codes on ice maker E5 timed ice maker. Ice maker cycles and tested water valve and is working as well. Possible ice maker issue. Set temps back to 0*. And rebooted unit. Gave estimate on ice maker. Cust will monitor op test ok; ordrng 1 W11658802 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/01/2023
"Replaced inner door , panel and dispenser. Tested unit, no leaks. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Strongsville, OH 44149
David R
Job Details:
12/01/2023
"Cc questions of leveling, adjusting to make higher in front or back. No leveling legs in back, only rollers. Front leveling legs already up at max level. No more adjustments can make unit higher. Unit is functional, working properly. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Strongsville, OH 44136
David R
Job Details:
12/01/2023
"Replaced gearcase, slider, clutch, rotor, impeller agitator. Ran diagnostics. Ran b normal cycle. All normal sounds. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Strongsville, OH 44136
David R
Job Details:
12/01/2023
"Cc unit leaking from dispenser. Found that ice was stuck in flap, causing warm air to get in. Let customer know to check if that ever happens. Also water constant slow drip from dispenser after getting water. Ordering water line, might be a pin hole or crimped and valves ; ordrng 1 W11645245 (Valve) and 1 W11163765 (Waterline)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
David R
Job Details:
12/01/2023
"Cc unit not cleaning clothes properly. No error codes. Ran diagnostics. Noticed that agitator is not sitting properly, found screws under agitator all the way off. Replaced hub from t/s. Good. Used lock tight on screws, corrected and put all the way on correctly. Good. Ran another diagnostics cycle and a normal cycle, good. Op Test Ok. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW03
Near North Royalton, OH 44133
David R
Job Details:
12/01/2023
"Cc unit FF freezing items. Took temps as soon as got there with temp probe. FF reading 39*/40* and FZ reading -2*. Temp gauge setting for FF is at 1 bar and Max in FZ. Depending on placement of food, could freeze if under vents, depending on settings as well. As far as temps go, all good. Good frost pattern on evap, no build up of ice/frost. Unit is testing good. Op Test Ok** called techline to document. All points check good. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near South Euclid, OH 44121
Joe O
Job Details:
12/01/2023
"Installed harness, tested. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Brecksville, OH 44141
Manny
Job Details:
12/01/2023
"Cc that the start button not working, verified and not working, took apart and control and console are corroded, unit needs control and UI, customer will not proceed with the repair stated cost let to replace the unit.; ordrng 1 W10910626 (panel-cntl) and 1 W10906431 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Gb2fhdxwq05
Near Garrettsville, OH 44231
Jason N
Job Details:
12/01/2023
"Cc unit ff section not coolingCustomer stated unit ff section stopped cooling for 2 days, freezer was fine. Unit has since started cooling normally. Ran function tests, all functions passed. Advised customer that this model is prone to defrost issues. Quoted customer main control(jazz board) replacement. Customer will consider if unit acts up again. Estimate only. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Rome, OH 44085
Dan H
Job Details:
12/01/2023
"Customer complaint that unit will not spin, ran diagnostics found f8e1(long/no fill) error code, hot water valve is not connected, ran manual test cycle on high speed spin, unit spins, advised customer to have hot water line connected, unit is operating as designed"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Avon Lake, OH 44012
Angel
Job Details:
12/01/2023
"Cc that unit would start filling and when it got to the wash it would just drain the water. Tested unit and confirmed, ran diagnostics and unit has a F8E1 error code but valve is working fine and home has good water pressure. Checked all functions in diagnostics and everything passed unit will need control board replaced. Joe had a new control board replaced it tested unit ; used 1 W11170318 (Control board) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Garrettsville, OH 44231
Jason N
Job Details:
12/01/2023
"Cc unit powering off, not completely cycles and sounds no longer workRan diagnostics, found code f2e1 for UI stuck button. Cannot start test cycle, unit powers off. Sounds settings do not respond, no sound. Quoted customer UI console replacement. Customer declined repair, estimate only. ; ordrng 1 W10838672 (Console)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Ravenna, OH 44266
Jason N
Job Details:
12/01/2023
"Cc unit not spinning out Ran diagnostics, found codes f6e3 for ACU cannot hear MCU and f7e7 for basket cannot reach target rpm. Ran test cycle, no power to shifter to stator. Replaced main control using previously ordered part. Reran test cycle and calibration. All functions passed. Op test good."
We serviced a
JENN-AIR RANGE
Model JJW2830WS02
Near Brecksville, OH 44141
Manny
Job Details:
12/01/2023
"Cc getting F8e1 for fan low speed, both fan are rattling, unit needs cooling fans, customer will think about it and if proceeding shell let us know.; ordrng 1 WPW10273666 (blower lower) and 1 WPW10273667 (blower upper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6500MBK0
Near Mogadore, OH 44260
Jason N
Job Details:
12/01/2023
"Cc unit not heating Ran dryer op test, good power to ignitor, but valve coils not opening. Replaced coils using truck stock part. Ran timed dry test cycle, good ignition and flame. Op test good. ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44134
Manny
Job Details:
12/01/2023
"Cc that unit wasnt making ice he found bail arm up, he pushed it down and started making ice but still want it checked and the water level to the ice maker adjusted, checked ice maker and good adjusted water level advise customer to keep an eye on the ice to make sure the adjustment is good.opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Cleveland, OH 44144
Manny
Job Details:
12/01/2023
"Cc unit not dispensing fabric softener, verified and water left over in dispenser, took apart to check valve and control making a buzzing noise as the led goes on and off, unit needs dispenser and control; ordrng 1 W11583890 (Control) and 1 W11524105 (Dispenser assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rocky River, OH 44116
Angel
Job Details:
12/01/2023
"Cc that unit just kept beeping. Verified and found drip pan where the float switch is at full of water. Found that the water line from the home was leaking causing the issue, showed customer and explained why it was happening. Cleared out the drip pan and dried everything up and left a small towel there until Customer goes and buys a new hose."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Rocky River, OH 44116
Angel
Job Details:
12/01/2023
Cc that unit was taking too long to dry. Verified and found vent outside was clogged up with lint. Cleared out lint and recommended customer to clean out every now and than to prevent issue again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rocky River, OH 44116
Angel
Job Details:
12/01/2023
Cc that freezer was building up ice. Confirmed found drain tube frozen. Customer had unit ready for me already so I just cleared out the drain tube and steamed out ice made sure water was flowing through opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Westlake, OH 44145
Angel
Job Details:
12/01/2023
"Cc that unit was freezing in the ff section and thawing out her ice cream in freezer. Verified by removing evaporator cover and found ball of ice on capillary line on evaporator unit has a leak. Will need compressor, evaporator and drier filter replaced. Gave customer estimate and decided not to proceed with repair.; ordrng 1 W11209866 (Compressor) and 1 W10836706 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Aurora, OH 44202
Jason N
Job Details:
12/01/2023
"Cc leaking water from icemakerRan manual ice maker harvest test. Confirmed water is dripping from front of ice maker mold on water fill ; ordrng 1 W10886939 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Olmsted, OH 44070
Marie V
Job Details:
12/01/2023
"Cc that unit is making a grinding noise while spinning. Confirmed, comes from gearcase, cust will think about it and call back if she wants to continue ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/01/2023
Replaced control and ice maker. Op test okBrought core for return
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Berea, OH 44017
Marie V
Job Details:
12/01/2023
"Cc that unit is leaking a grease from agitator. Verify and found is clogged up with old fabric softener. Cleaned out inside of agitator, tilted unit and checked underneath. All good. No grease from gearcase. Only agitator needed to be cleaned out. Started clean washer cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Brook Park, OH 44142
Marie V
Job Details:
12/01/2023
Cc of handle broken. Replaced handle . op test ok
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Bedford, OH 44146
Bill
Job Details:
12/01/2023
"Cc odd vibrating noise, confirmed cc. Found blower wheel broken, ordered new blower wheel; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Solon, OH 44139
Bill
Job Details:
12/01/2023
"Cc not draining, confirmed cc. Found drain hose clogged, changed drain hose and pump. Opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Windsor, OH 44099
Dan H
Job Details:
12/01/2023
"Customer complaint that water dispenser is dripping, confirmed, installed new valve, purged system, op test no good , unit needs new filter head; ordrng 1 W11346623 (Filter head)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Painesville, OH 44077
Dan H
Job Details:
12/01/2023
"Customer complaint of buzzing noise, freezer section fan is running, turned on fresh food section evaporator fan, fan is whining, unit needs new fresh food section evaporator fan assembly ; ordrng 1 W11610999 (Evap fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mentor, OH 44060
Dan H
Job Details:
12/01/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Willoughby, OH 44095
Dan H
Job Details:
12/01/2023
"Customer complaint that deli drawer makes noise when opened and closed, confirmed, found gears for track not mounted properly causing them to skip across track teeth, no damage, installed correctly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Mentor, OH 44060
Dan H
Job Details:
12/01/2023
"Customer complaint that unit is not dispensing ice or water, confirmed, found no water to unit, customer had turned off supply valve, customer turned back on, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Shaker Heights, OH 44122
Marie V
Job Details:
12/01/2023
"Replaced damper motor, tested it step 121 all working good. Showed cust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44130
David R
Job Details:
12/01/2023
"Replaced hinges, tested, good, Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Falls, OH 44138
David R
Job Details:
12/01/2023
Cc unit not making ice or water. Found water getting past filter to valves but valves just trickling. Customer had dual valves they bought. Replaced. Tested. Water and ice are good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near North Ridgeville, OH 44039
David R
Job Details:
12/01/2023
"Replaced seal, blower housing and pipe exhaust. Tested with towels in. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bay Village, OH 44140
Manny
Job Details:
12/01/2023
"Cc unit stop and started working again, she was able to record a video of the inverter board flashing, verified flash on vid and per tech sheet unit is missing 3.6vdc to inverter, verified and missing voltage, unit needs hv board and ui.; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11330971 (UI), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS04
Near Aurora, OH 44202
Jason N
Job Details:
12/01/2023
"Cc unit microwave not heating, fault code f1e6Ran diagnostics, confirmed fault code f1e6 for microwave generation error. Checked power through door switched and 4903 relay on ACU to inverter board. On heat test, voltage good at 117v to inverter. Unit will need inverter and/or magnetron replaced. Estimate only. ; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Chagrin Falls, OH 44023
Jason N
Job Details:
12/01/2023
"Swapped over unit parts to new tub. Ran test cycle while uninstalled so ensure proper operation and no additional leaks. All functions passed, no leaks found. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Aurora, OH 44202
Jason N
Job Details:
12/01/2023
"Cc unit not making ice Found ice maker stuck in halfway harvest position, ice sensor arm is down. Replaced ice maker using customer supplied pre id part. Ran test 120 manual ice maker test, ice maker reported back as PA passed. Advised customer to allow up to 24 hrs for unit to resume ice production. Op test good."
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3430GB00
Near Solon, OH 44139
Jason N
Job Details:
12/01/2023
Cc unit RF burner not igniting properlyFound burner will not ignite within several sparks sometimes. Replaced burner head using customer supplied pre id part and adjusted height on ignitor. Good spark and ignition. Op test good.
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HM00
Near Beachwood, OH 44122
Joe O
Job Details:
12/01/2023
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 1.83oz of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W11109499 (drier), and 1 Tjaf1200 () from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Pepper Pike, OH 44124
Joe O
Job Details:
12/01/2023
Cc: check vent lightFound minimal air flow at outside vent. Found vent smashed behind unit. Needs venting replaced.
We serviced a
GE REFRIGERATOR
Model TFX25JPCGAA
Near Mayfield Heights, OH 44124
Joe O
Job Details:
12/01/2023
"Cc: not coolingCustomer stated unit has not been running at all recently. Pulled thermostat cover, unit started running. Compressor on, pulling 2 amps. Fans all running. Needs thermostatThermostat discontinued; ordrng 1 WR09X10016 (Thermostatt(discontinued))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Painesville, OH 44077
Dan H
Job Details:
12/01/2023
"Customer complaint that unit is not making ice, confirmed, ran ice maker diagnostics found e2(motor lost position) error code, installed new ice maker, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Conneaut, OH 44030
Dan H
Job Details:
12/01/2023
"Customer complaint of gas smell, confirmed, found fitting at back of dryer loose, tightened, no gas leak now, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Brook Park, OH 44142
Manny
Job Details:
12/01/2023
"Cc unit makes noise, verified and unit not level, level unit no noise, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Chagrin Falls, OH 44022
Bill
Job Details:
12/01/2023
"Cc not working properly, could not confirm. Unit operating as intended, explained to customer the different settings and how they govern water levels."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chagrin Falls, OH 44022
Bill
Job Details:
12/01/2023
"Changed control board, opt test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Beachwood, OH 44122
Bill
Job Details:
12/01/2023
"Cc agitator came out, confirmed cc. Tested threads for bolt to make sure they where not stripped. Threads tested good, reinstalled agitator. Ran diagnostics auto cycle. Opt test good."
We serviced a
JENN-AIR MICROWAVE
Model JMW2427DB00
Near Shaker Heights, OH 44120
Bill
Job Details:
12/01/2023
"Changed Ui, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44128
Bill
Job Details:
12/01/2023
"Cc could not install filter, confirmed cc. Showed customer how to install filter, tested and tried to purge lines of air. Water not dispensing very well, ordered new filter head and valve. Follow up scheduled for 12/6.; ordrng 1 W11162041 (Filter housing) and 1 W11645245 (Valve)"
We serviced a
KENMORE DRYER
Model 11072722100
Near Elyria, OH 44035
Angel
Job Details:
11/30/2023
Cc that unit was making a loud screeching noise. Tested unit but could not duplicate issue. Gave customer estimate for idler pulley because of the complaint she described and she decided to proceed. Replaced belt which was worn out and hard also idler pulley was dried out making a little noise when spinning by hand and replaced rollers. Tested unit this time with weight opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Jason N
Job Details:
11/30/2023
"Cc unit not starting a cycle all the time, having to repeatedly press start buttonRan diagnostics, no codes stored. Ran test cycle, all functions passed. Started normal cycle, unit sensed/filled and advanced to wash. Canceled and restarted several times, no issues found with unit. Unable to duplicate a no start condition."
We serviced a
KENMORE FREEZER
Model 253.28432803
Near Madison, OH 44057
Dan H
Job Details:
11/30/2023
"Customer complaint that unit is not cooling, temperature is at 36 degrees, compressor is running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 297414800 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Perry, OH 44081
Dan H
Job Details:
11/30/2023
"Customer complaint that unit is leaking, confirmed, found a pin hole in drain hose from hose rubbing against the wall, unit needs new drain hose ; ordrng 1 W11244231 (Hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Eastlake, OH 44095
Corina B
Job Details:
11/30/2023
Replaced the doors. Opt test ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Bedford Heights, OH 44146
Corina B
Job Details:
11/30/2023
"CC that the clothes do not come out clean, there is no hot water and the washer walks. Advised Cust to use whites to get the hot water. Leveled the washer. Opt test ok."
We serviced a
GE RANGE
Model JB655DK4BB
Near Geneva, OH 44041
Jason N
Job Details:
11/30/2023
Installed surface burner. Tested both single and double element operation. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVQ00
Near Painesville, OH 44077
Dan H
Job Details:
11/30/2023
"Customer complaint that unit is not dispensing ice or water, confirmed, found dispenser lever popped out of mount and hitting switch, no damage, reinstalled, op test good"
We serviced a
MAYTAG DRYER
Model MED9700SQ0
Near Oberlin, OH 44074
David R
Job Details:
11/30/2023
"Cc unit will turn on but wont start. Found motor circuit good, door switch good, all fuses good. Getting 240 to unit. Bad control board. Control 8546219 is NLA. Customer paid svc
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near North Royalton, OH 44133
David R
Job Details:
11/30/2023
"Replaced control, valves, clutch, slide. Ran diagnostics, test mode, good. All components working. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Garfield Heights, OH 44125
Bill
Job Details:
11/30/2023
"Cc odd noise, confirmed cc via video. Tracked noise to the condenser fan, confirmed that was the noise via the customer. Repositioned wires to eliminate pressure from the backing plate. Opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS05
Near Broadview Heights, OH 44147
David R
Job Details:
11/30/2023
Cc unit leaking under drawer. Leaking from valves or filter housing. Ordering parts needed. ; ordrng 1 W11451366 (Housing) and 1 W11189600 (Bracket) and 1 W11567408 (Dual valve) and 1 W11517696 (Tube) and 1 W11451365 (Reservoir)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garfield Heights, OH 44125
Bill
Job Details:
11/30/2023
"Cc unit freezes food in fresh, confirmed cc. Damper hanging up when closing. Ordered damper, uploaded pop. Follow up scheduled for 12/6; ordrng 1 W11645127 (Damper)"
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Strongsville, OH 44149
Bill
Job Details:
11/30/2023
"Changed rfid board, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Jason N
Job Details:
11/30/2023
"Cc unit making grinding noise Ran test cycle, found unit clutch grinding when spin basket is in brake mode. Checked under unit. Found oil leaking from gearcase. Clutch, belt and shield saturated with oil. Unit will need gearcase replaced, along with belt and clutch. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Highland Heights, OH 44143
Jason N
Job Details:
11/30/2023
"Cc unit leaking water from behind filter Found water leaking from filter head, housing is cracked. Filter head/reservoir will need replaced. Quoted customer repair cost. ; ordrng 1 W11346622 (Reservoir)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Beachwood, OH 44122
Jason N
Job Details:
11/30/2023
"Cc unit stopped making ice Ran manual ice maker harvest test, ice maker making strange sounds while indexing, ice maker did not call for water. Customer stated before ice maker failed the ice container filled up with water. Quoted customer ice maker and inlet valve replacement. Customer declined repair at this time, estimate only. ; ordrng 1 WPW10420083 (Valve) and 1 W10884390 (ICE MAKER ASSY)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near South Euclid, OH 44121
Jason N
Job Details:
11/30/2023
"Cc unit not filling with water Ran diagnostics, found cod f7e2 for variable speed wash motor failure. Unit filled with water but wash motor did not turn on. Checked connections to motor and control, all checked good. Unit will need pump/motor assembly replaced. ; ordrng 1 W11460946 (Pump/motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44120
Jason N
Job Details:
11/30/2023
"Cc unit not cooling Found both sections at room temperature. Compressor is running but is hot to the touch. No frost pattern on evaporator. Unit has a refrigerant leak, will need sealed system repair. Customer is not here at this time, a relative is here for the service visit. Asked to speak to the customer. Called customer to discuss repair; ordrng 1 W11579351 (Evaporator) and 1 W11580057 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44120
Jason N
Job Details:
11/30/2023
"Installed can, belt and shield. Ran test cycle in place. All functions passed. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Dan H
Job Details:
11/30/2023
"Customer complaint that unit is only filling with hot water, ran diagnostics found f8e1(long/no fill) error code, cold water is barely entering unit, unit needs new valve, installed new valve, op test good,; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Broadview Heights, OH 44147
David R
Job Details:
11/30/2023
"Cc unit not heating properly. Found crack on bake element. Tested, open, power is good. Ordering element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Independence, OH 44131
Manny
Job Details:
11/30/2023
"Found rotor screw loose fastened no noise advise customer to monitor the unit and if noise returns gearcase would be needed could be getting stuck and loosen up the rotors screw, opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS20
Near Beachwood, OH 44122
Manny
Job Details:
11/30/2023
"Replaced both controls, opt test ok too, cores for return."
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Mentor, OH 44060
Dan H
Job Details:
11/30/2023
"Customer complaint that unit is not draining, confirmed impeller on drain pump is broken, unit needs new drain pump, customer does not want repair ; ordrng 1 WPW10515401 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Dan H
Job Details:
11/30/2023
"Installed new drain pump , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, OH 44012
Angel
Job Details:
11/30/2023
Cc that unit is making a loud screeching sound when water is coming in to unit. Ran unit and could hear it a bit but customer showed me a video and I confirmed it was the inlet valve. Gave customer estimate for part and decided to continue with repair. Found I had part from surplus replaced part tested unit opt test good.; used 1 W11210463 (Inlet valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Strongsville, OH 44136
Bill
Job Details:
11/30/2023
"Changed control board, opt test good."
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2827LL00
Near Brecksville, OH 44141
Bill
Job Details:
11/30/2023
"Changed control and Ui, opt test good."
We serviced a
JENN-AIR MICROWAVE
Model JMC2127WS01
Near Avon Lake, OH 44012
Angel
Job Details:
11/30/2023
"Cc that unit is not heating or turning the turn table after a power outage they had. Tested unit and confirmed, asked customer to turn off unit at breaker for a minute to reset it and tested unit again and it started working as should tested it about 3 times with no issues opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH1
Near Parma, OH 44129
David R
Job Details:
11/30/2023
"Cc unit leaking from door onto floor, intermittent not happening every cycle. Unit is leveled. Customer said they have had the kickplate off and seems to be leaking at door or under door. Also mentioned it doesnt leak to middle or end of cycle. All connections good, all tight, no leaks from water or drain line. As of now, no leaks but will order and replaced all seals and vent. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Seal) and 1 W11483553 (Gasket) and 1 W11664713 (Door seal)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Parma, OH 44129
David R
Job Details:
11/30/2023
Replaced door switch. Tested. Good. All components and heat working. Op Test Ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF7
Near Ashtabula, OH 44004
Joe O
Job Details:
11/30/2023
"Cc: display shows 54 efFound display shows error code sy ef(evap fan error). Found evap fan not running. Needs evap fan motor; ordrng 1 241509402 (motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Mentor, OH 44060
Joe O
Job Details:
11/30/2023
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Willoughby, OH 44094
Joe O
Job Details:
11/30/2023
"Cc: gasket not staying in doorFound gasket not seated in groove. Groove in door not maintaining hold on gasket. Was able to get gasket reseated. Advised cus if gasket doesnt hold will need doorBuilt estimate for door. ; ordrng 1 LW10636410 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willowick, OH 44095
Joe O
Job Details:
11/30/2023
"Cc: vibration noiseNo abnormal noises upon arrival. Ran compressor, and fans in diagnostics. No abnormal noises. Raised front of machine. Advised customer to monitor. Op test ok"
We serviced a
KENMORE WASHER
Model 110.20022013
Near Euclid, OH 44123
Joe O
Job Details:
11/30/2023
"Cc: not draining properlyFound error code f9e1(long drain). Ran manual drain. Pump not running. Checked under unit. Found gear case leaking oil. Found pump receiving 120v. Needs drain pump and gear caseCustomer does not want to repair at this time ; ordrng 1 W11454741 (Gear case) and 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Euclid, OH 44119
Joe O
Job Details:
11/30/2023
"Cc: not heating properly, archingFound element open. Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44119
Joe O
Job Details:
11/30/2023
"Installed harness, and control. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cleveland, OH 44119
Joe O
Job Details:
11/30/2023
"Installed control, tested. Op test ok"
