We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Chesterland, OH 44026
Joe O
Job Details: 04/11/2024
"Cc: not making ice, low water pressureFound when filter is removed water pressure returned. Needs filter housing; ordrng 1 W11162041 (housing)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Mentor, OH 44060
Joe O
Job Details: 04/11/2024
Installed dispenser and adjusters. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 04/11/2024
"Cc: not starting, flashing lightsFound unit flashing f9e1(long drain error). Found harness broke at drain pump. Needs harnessHarness out of stock. Office to reschedule; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Mentor, OH 44060
Joe O
Job Details: 04/11/2024
"Cc: frosting on rear freezer panelOhmed out element from control(out of range). Ohmed out thermistors. Evap thermistor reading 53k ohms. Needs element and thermistor; ordrng 1 W11650661 (Element) and 1 WPW10384183 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Joe O
Job Details: 04/11/2024
Cc: continuously pausesFound when starting cycle unit will start then pause. Found unit will continuously pause. Will not run longer then 30 sec-1 min. Found relay opening on control. Door switch harness sitting on drum. Needs control and door switch.; ordrng 1 W11525994 (Control) and 1 W11551763 (Door switch)
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Geneva, OH 44041
Dan H
Job Details: 04/11/2024
"Customer complaint that unit is not spinning, confirmed, lid is not locking, unit needs new lid lock , customer does not want repair ; ordrng 1 WH08X37938 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 04/11/2024
"Customer complaint that dryer is not heating, confirmed, found element open, unit needs new element ; ordrng 1 WP279843 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/11/2024
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Conneaut, OH 44030
Dan H
Job Details: 04/11/2024
"Customer complaint that unit is not dispensing water, confirmed, found water reservoir frozen, fresh food section temperature at 39 degrees, thawed, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Madison, OH 44057
Dan H
Job Details: 04/11/2024
"Customer complaint of loud noise, noise is coming from air damper, unit needs new air damper; ordrng 1 W11236851 (Damper)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2024
"Customer complaint that unit is not starting and flashing f7e1 error code, confirmed, motor is just humming, unit needs new capacitor , installed new capacitor, op test good, unit started spinning, bearings in gearcase are worn, unit needs new gearcase; ordrng 1 W11449840 (Gearcase), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USE
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2024
"Customer complaint that right front element comes on then shuts off, confirmed, unit needs new infinite switch; ordrng 1 316436001 (Infinite switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2024
"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged, cleared, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/10/2024
"CC that the unit does not shut right and is leaking. Confirmed. Found a screw backing out from the cabinet hitting the door. The inner door has a hole in the panel. Will need a new inner door. Cust is going to monitor the door for leaking. ; ordrng 1 W11559689 (Inner door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Parma, OH 44134
Bill
Job Details: 04/10/2024
"Changed control and switch, tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Strongsville, OH 44136
Bill
Job Details: 04/10/2024
"Cc handle has come loose, confirmed cc. Replaced handle."
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Middleburg Heights, OH 44130
Bill
Job Details: 04/10/2024
"Cc shuts down randomly, confirmed cc. Thermal switch in motor keeps triggering. Ordered new motor follow scheduled for 4/15; ordrng 1 W11549461 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Parma, OH 44129
Manny
Job Details: 04/10/2024
"Replaced parts ordered, ran calibration and test cycle, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Parma, OH 44130
Manny
Job Details: 04/10/2024
"Cc unit not starting, verified and unit started right away, had customer turn it on and off I turned it on and off multiple times and everything worked properly, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Olmsted Falls, OH 44138
Manny
Job Details: 04/10/2024
"Cc unit light flickering and gasket broken, verified and unit need module and gasket ; ordrng 1 W11527432 (Led module) and 1 W10830055 (gasket-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Columbia Station, OH 44028
Manny
Job Details: 04/10/2024
Unit has a weeping valve and fill tube frozen up unit needs valve assembly and needs fill tube defrosted on return ; ordrng 1 W11645245 (Valve assembly)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Ashtabula, OH 44004
Dan H
Job Details: 04/10/2024
"Customer complaint that unit is not starting, ran diagnostics found f7e3(basket engaged during wash) and f7e4(basket reengagement failure ) error codes, unit is not spinning or agitating, shifter is not working, unit needs new shifter; ordrng 1 W11481722 (Shifter)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Painesville, OH 44077
Joe O
Job Details: 04/10/2024
"Cc: not startingRan test cycle, unit did not start. Can heat relays clicking. Motor never turns on. Opened door. Stated cycle unit started. Needs control; ordrng 1 W11565020 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Painesville, OH 44077
Joe O
Job Details: 04/10/2024
Cc: doors not levelAdjusted door. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near University Heights, OH 44118
Joe O
Job Details: 04/10/2024
"Cc: not drying, rack not sitting properlyFound customer is not using rinse aid. Found cool water at start of cycle(72 degrees). Advised customer on low water temp, and run hot water at sink prior to starting. Found heater is functioning. Advised customer to use rinse aid along with running hot water at sink, and extended heat dry. Found rack sitting in tracks properly. Advised unit will sag a little with weight in it. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Elyria, OH 44035
Marie V
Job Details: 04/10/2024
"Cc that the unit is not cooling. Confirmed, found compressor drawing 7.49 amps. Will need new. Unit has 60months warranty on Compressor and labor; ordrng 1 WPW10466675 (Compressor)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Lorain, OH 44053
Marie V
Job Details: 04/10/2024
"Cc that sounds like theres something loose inside. Confirmed, found extra screw at the bottom of unit. Removed and checked. All good. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Marie V
Job Details: 04/10/2024
"Cc that when they run big loads or comforters unit does not spins the clothes out. Ran diag , found error code f0e5 off balance load. Asked cust for comforter and tested unit. All working good. Explained cust off balance loads. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Berea, OH 44017
Bill
Job Details: 04/10/2024
"Cc not cooling, confirmed cc. Found large ice block on the evap, ordered compressor, evaporator, and filter dryer; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 W10843121 (Filter dryer)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44122
Joe O
Job Details: 04/10/2024
"Cc: not spinningFound error codes f7e6(motor unable to reach target rpm) f5e3(lid unlock fault). Manually tested spin. Unit not shifting to spin cycle. Replaced actuator, unit shifting, but unit will not spin. Needs motor, harness, and capacitor; ordrng 1 W11095106 (harns-wire) and 1 W11026785 (motor-drve) and 1 W11395618 (Capacitor), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model DE8410
Near Geneva, OH 44041
Dan H
Job Details: 04/10/2024
"Customer complaint that unit is not heating properly, started timed dry cycle, unit is not heating, found element broken, element was not broken on previous visit, unit needs new element , customer does not want repair at this time; ordrng 1 WPY313538 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Cleveland, OH 44110
Bill
Job Details: 04/10/2024
"Igniter failed, replaced igniter from truck stock. Uploaded quick pic of burnt igniter. Tested opt test good.; used 1 12400035 (Igniter) from stock"
We serviced a
MAYTAG DRYER
Model MDE4000AYW
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/10/2024
"Cc that unit will not shut off. Confirmed, found timer failed, will need new timer; ordrng 1 WP33001730 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Avon, OH 44011
Marie V
Job Details: 04/10/2024
"Cc that unit clothes are wet by end of cycle takes few cycles to dry. Confirmed, took camera, showed cust vent is clogged. Will need vent cleaned out, also took temps on dryer. In range. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Euclid, OH 44123
Joe O
Job Details: 04/10/2024
Cc: not coolingFound temps at 72 degrees both compartments. Unit pulling .700 amps. No frost pattern. Needs compressor and evaporator.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
We serviced a
AMANA RANGE
Model AGR4230BAW5
Near Euclid, OH 44132
Joe O
Job Details: 04/10/2024
Installed thermostat. Unit still not igniting. Needs gas valve and igniter ; ordrng 1 WP98014893 (valve-gas) and 1 W11590294 (Igniter)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Novelty, OH 44072
Jason N
Job Details: 04/10/2024
"Installed inlet water valve. Ran test cycle, good water flow in to unit on both hot and cold sides. Op test good."
We serviced a
GE DRYER
Model DRSR483GD3WW
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/10/2024
"Cc unit squeaking when runningHeard a slight squeak during dryer op test. Pulled unit apart. Both rear and front bearings look OK, rear bearing is dry. Packed rear bearing receiver with grease and reassembled. Ran dryer for 15 minutes, no abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/10/2024
"Cc unit making banging noise when changing cyclesRan test cycle, customer stated he heard it twice. Ran manual functionality tests, found noise in question is the lid lock engaging and disengaging. Noise is normal, nothing abnormal. Advised customer that operation/noise is as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near University Heights, OH 44118
Jason N
Job Details: 04/10/2024
"Cc unit door not closing properlyCust stated the left door will not alway close due to the mullion rail not flipping around under the other door. Advised customer she should be closing left door first then right door, but did notice mullion will not alway catch receiver when closing. Adjusted mullion receiver and raised left side of cabinet using leveling leg to ensure both doors are flush. Door operation test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44125
Jason N
Job Details: 04/10/2024
Cc unit not cycling Replaced capacitor using truck stock part. Cleared codes and ran test cycle. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Cleveland, OH 44111
Jason N
Job Details: 04/10/2024
"Cc unit making a buzzing/vibration noise intermittently Customer recorded said noise on phone, played back. Confirmed unit is making a noise, possibly a panel vibration. Pulled unit, found rear compartment cover slightly concave inward towards compressor and refrigerant lines. Straightened cover and reinstalled. Pushed unit back into place and observed for 15 minutes while unit is running in cooling mode. No abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44102
Jason N
Job Details: 04/10/2024
"Cc unit not cooling Confirmed unit is not cooling at this time. Found compressor is buzzing before overload opens. Ran amp draw check on compressor, compressor reading 8.7A peak before overload opens. Compressor is now locked, will need replaced; ordrng 1 W11656989 (Compressor) and 1 W11109499 (Drier) and 2 Tjaf1200 (Tube extension)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Cleveland, OH 44113
Jason N
Job Details: 04/10/2024
"Cc unit not cooling Customer stated they pressed the control button and the unit started cooling. Found unit is cooling and freezing at this time, found some ice buildup in freezer due to freezer thawing out. Cleared ice from freezer. Unit is working at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Mentor, OH 44060
Jason N
Job Details: 04/10/2024
Cc unit interior lights not workingConfirmed upper ff section and freezer lights are not working. Identified failed LED module in freezer section. Quoted customer singe LED replacement and whole LED kit. Customer opted for singe LED replacement at this time. Replaced freezer module using miscellaneous truck stock part. Illumination restored to unit. Op test good. ; used 1 W11483116 (Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Elyria, OH 44035
Manny
Job Details: 04/10/2024
"Cc unit makes noise, verified and normal noises, explained the different noise she will hear from this unit opt test ok"
We serviced a
MAYTAG WASHER
Model A88401
Near Bay Village, OH 44140
Manny
Job Details: 04/10/2024
"Cc unit not working, verified and gfci outlet tripped reset and tested unit, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Mentor, OH 44060
Joe O
Job Details: 04/10/2024
"Cc: sensor dry not working, timed dry clothing still dampRan timed dry cycle. Good heat transfer through venting. Ohmed out moisture sensor. Sensor checks good. Checked outside vent. Advised customer on moisture sensor. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW1
Near Painesville, OH 44077
Dan H
Job Details: 04/10/2024
"Customer complaint of unbalanced load error, suspension is good, bearing are worn, grease and water all over motor and rotor, unit needs new bearings, rotor, stator, and rps, customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DISHWASHER
Model ADB3500AWB
Near Mentor, OH 44060
Dan H
Job Details: 04/10/2024
"Customer complaint that door falls open, confirmed, found spring broken, unit needs new springs and links; ordrng 2 WP99002598 (Spring)s and 2 WP99003446 (Link)s"
We serviced a
WHIRLPOOL DRYER
Model LEC5000PQ1
Near Mentor, OH 44060
Dan H
Job Details: 04/10/2024
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Painesville, OH 44077
Dan H
Job Details: 04/10/2024
"Installed new agitator dogs, op test good"
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Perry, OH 44081
Dan H
Job Details: 04/10/2024
"Installed new valve, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Moreland Hills, OH 44022
Corina B
Job Details: 04/10/2024
CC that the unit stopped. Confirmed. Found the guard and the belt off. Reinstall the belt and guard. Will need a new guard. ; ordrng 1 W11409708 (Guard)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near North Olmsted, OH 44070
Manny
Job Details: 04/10/2024
Replaced door opt test ok
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Olmsted Township, OH 44138
Manny
Job Details: 04/10/2024
"Cc unit not working properly verified and control buzzing and unit registered 145F not even on, ordering control, igniters and probes.; ordrng 1 W10877013 (cntrl-elec) and 2 WPW10324738 (igntr-oven)s and 2 WP7430P044-60 (top-oven)s"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Lyndhurst, OH 44124
Bill
Job Details: 04/10/2024
"Cc knob broken, confirmed cc. Ordered new knob, customer will install. Uploaded quick pic of broken knob.; ordrng 1 W11675852 (Knob)"
We serviced a
JENN-AIR WALL OVEN
Model JJW2727DS00
Near Solon, OH 44139
Bill
Job Details: 04/10/2024
"Changed and programmed ui, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Aurora, OH 44202
Bill
Job Details: 04/10/2024
"Changed out gaskets, and ice door. Found standing water in ice door, knowing that it was holding water. I decided to pull evap cover to check frost pattern, found no frost pattern. Checked compressor, compressor was running cool and condenser was only warm to the touch. Ordered new compressor, both evaporators and fittings. Follow up scheduled for 4/15.; ordrng 1 W11567406 (Ff evap) and 1 W11504450 (Locring) and 1 W11506619 (Locring) and 1 W11565768 (Fr evap) and 2 W11506620 (Locring)s and 1 W11578205 (Compressor) and 1 W11504431 (Locring) and 1 W11504415 (Locring) and 1 W11506621 (Locring) and 1 W11506635 (Locring)"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Solon, OH 44139
Corina B
Job Details: 04/10/2024
"CC that the water overflows in the dispensers and there is a squeak in a spin cycle. Confirmed. Will need the dispenser. No squeak, no oil underneath; ordrng 1 WPW10172154 (Dispenser) and 1 WP8563877 (Bezel) and 1 WPW10187307 (Bleach) and 1 WPW10172146 (Fabric softener), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Ravenna, OH 44266
Corina B
Job Details: 04/10/2024
"CC there is no ice. Confirmed. Found the water pressure is low. Removed the filter, pressure a little better. Advised Cust to replace the filter and the Plastic waterline with a braided flex line."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Kent, OH 44240
Corina B
Job Details: 04/10/2024
"CC that the unit stopped working. Confirmed. Checked the power at the terminal block, 0 volts. Will need an electrician"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Independence, OH 44131
Corina B
Job Details: 04/10/2024
"CC that there was a noise when dispensing water. Filled a big cup up several times, stopped and started real quick when filling the cup, no unusual noises. Working as designed. Op test ok. Adjust to get a video of noise."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Independence, OH 44131
Corina B
Job Details: 04/10/2024
CC that the unit is not drying. Confirmed. Found the heating element open. Replaced the element from surplus t/s. Please restock part. Tested. Opt test ok. ; used 1 WP3387747 (Element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Independence, OH 44131
Corina B
Job Details: 04/10/2024
"CC that the unit is not cooling. Confirmed. Found the compressor seized. Will need a new compressor; ordrng 1 W11370574 (Compressor) and 1 W10896710 (Coupler) and 1 W11400723 (Coupler) and 1 W11107829 (Drier)"
We serviced a
WHIRLPOOL DRYER
Model LGR8648PQ1
Near Warrensville Heights, OH 44128
Corina B
Job Details: 04/10/2024
CC that the unit is humming. Confirmed. Found the motor is sized. Will need a new motor and wheel. Cust does not want to repair. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Cleveland Heights, OH 44121
Corina B
Job Details: 04/10/2024
"CC that the unit fills and then drains, does not spin or drain. Confirmed. Found the drain in the sink backing up and the unit turns off because it can not pump the water out due to the sink. Advised Cust to have the sink cleaned. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Columbia Station, OH 44028
Marie V
Job Details: 04/10/2024
"Cc that unit is not washing, after it fills up thats it, confirmed, unit motor getting 120.v not running. Will need new motor. Replaced part from surplus. Tested unit, no leaks. Ran calibration, unit heating. Op test ok; used 1 W11025157 (Motor) from stock"
We serviced a
JENN-AIR RANGE
Model JGRP548WP01
Near Brecksville, OH 44141
David R
Job Details: 04/10/2024
"Put new control in customer bought, not working, still throwing F8E0. Called TL, Techline said they have been having issues with the main harness, been seeing broken wires or cut wires in the back going to the cooling fan, to trace with finger and repair any broken wires. 5VDC Black to Red at the cooling fan, when bake is activated. TL said the wiring checks good then since the main control is good and the big oven fan is good, would be the small oven Cooling fan. After getting off the phone, checked the back of unit, no worries that could be causing issue. TL said to replace small oven cooling fan; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Berea, OH 44017
David R
Job Details: 04/10/2024
"Replaced tub gasket. Cleared all water build up in tray underneath. Found water dropping from water line, took pic. Tightened hose, no drip. Advised customer to also watch out for extra suds on unit, non as of now. Ran unit, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near North Ridgeville, OH 44039
David R
Job Details: 04/10/2024
"Replaced motor, pulley, belt and shield. Ran diagnostics, good. Ran normal cycle to test out. Good. All components working. Agitate and Spin are good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Columbia Station, OH 44028
Marie V
Job Details: 04/10/2024
"Cc that the freezer light stopped working but now is working. Confirmed, found some ice on door switch, moisture on mullion, showed cust, make sure door is close, seals are good, if door stays open door switch can froze close from moisture. Turned on mullion. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Marie V
Job Details: 04/10/2024
"Cc that the unit is not heating and it shuts off and wont run , later on can start unit again. Stared unit, good temperature. Took vent out and inspected inside, theres a lot of lint all over iver. Recommend getting vent cleaned out properly, also motor could be over heating and shutting off. Until does not cools off will not start again. Ordering part.; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 W10857612 (Timer)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Wickliffe, OH 44092
Jason N
Job Details: 04/09/2024
"Installed UI panel. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Mentor, OH 44060
Dan H
Job Details: 04/09/2024
"Customer complaint that unit is not draining, confirmed, drain pump is not working properly, installed new drain pump, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS
Near Elyria, OH 44035
Marie V
Job Details: 04/09/2024
"Followed steps for r600 sealed system, replaced compressor filter drier and 3 way valve., no leaks. Advice cust to allow 24 hours before restocking unit. Op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 Tjaf1200 () from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Avon Lake, OH 44012
Marie V
Job Details: 04/09/2024
"Replaced heater and cleaned outside vent. Tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.70212410
Near Avon Lake, OH 44012
Marie V
Job Details: 04/09/2024
"Cc that unit is not cooling. Confirmed, frost pattern only few inches on evaporator. Amp draw is .56 . Unit is low on refrigerant. ; ordrng 1 W10836706 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Strongsville, OH 44136
David R
Job Details: 04/09/2024
"Cc the deliver installers hooked the hot/cold up backwards, the customer pulled unit out and corrected and then the next load they got a bang or a lot of vibration in spin. Saw that the left side of unit is not leveled and basket not centered, corrected. Next went into diagnostics and found no error codes. Ran test mode. All components working. Ran unit with load in on Rinse and Spin. Also rearranged how drain hose is, maybe hitting the back of unit in spin. Watching load run through. Ran entire Rinse/Spin cycle. Good. Advised customer unit could have went off balance with a load, unit is working good and properly. Op Test Ok."
We serviced a
LG DRYER
Model DLE1310W
Near Mentor, OH 44060
Jason N
Job Details: 04/09/2024
"Installed thermostats. Ran dryer op test, good heat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mentor, OH 44060
Dan H
Job Details: 04/09/2024
"Customer complaint that door gasket is ripped, confirmed, installed new door gasket, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Painesville, OH 44077
Dan H
Job Details: 04/09/2024
"Customer complaint that control panel gets locked up, unit needs new control and user interface ; ordrng 1 W11481116 (Ui) and 1 W11513246 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MGD5030MW0
Near Westlake, OH 44145
Manny
Job Details: 04/09/2024
"Cc unit not working, verified and everything is working properly, unit working as designed, customer is having issues pushing the start button. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Rocky River, OH 44116
Manny
Job Details: 04/09/2024
"Cc unit coming on and off intermittently, verified and f7e0 for control loss of power, f5e1 for latch and gearcase leaking oui, unit needs gearcase control and latch, customer will not proceed with the repair ; ordrng 1 W10861642 (latch) and 1 W11393685 (Gearcase) and 1 W11429620 (Control) and 1 W10734521 (slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Lakewood, OH 44107
Manny
Job Details: 04/09/2024
Replaced cooling fan option test ok.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Manny
Job Details: 04/09/2024
"Motor pulley assembly broken, Needs motor; ordrng 1 W11234001 (motor-drve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Joe O
Job Details: 04/09/2024
Found blower wheel has crack re ordering blower wheel.; ordrng 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Euclid, OH 44117
Joe O
Job Details: 04/09/2024
"Cc: long bake timesCustomer stated they baked cookies, and it took longer then recipe. Not heating properly. Ran test bake with thermal coupler. Unit under temp. Needs control and oven sensor. Control out of stock. Office to reschedule; ordrng 1 W11620552 (Control) and 1 WPW10181986 (sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/09/2024
Installed latch. Ran auto test. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Seven Hills, OH 44131
Joe O
Job Details: 04/09/2024
Installed dsi board. Unit still will not ignite. Tested voltage to dsi from control. Control not sending power to dsi. Needs control; ordrng 1 W11620570 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44144
Joe O
Job Details: 04/09/2024
"Cc: right rear burner igniting on its ownCustomer had unit unplugged upon arrival. Plugged unit back in. All burners are off. No igniting. Tested all the burners, all burners igniting and lighting properly. Could not duplicate issue. Checked igniter switches, and spark module wiring. Wiring checks good. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF4
Near Lakewood, OH 44107
Joe O
Job Details: 04/09/2024
Installed fan motor and blade. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44128
Corina B
Job Details: 04/09/2024
"CC that the unit does not start and spin the clothes out. Confirmed. Found the c9ld water barely turned on, turned the water on. The unit is leaning towards the right side due to the floor being sloped. Advised Cust to raise the right side to be level. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PW01
Near North Royalton, OH 44133
Corina B
Job Details: 04/09/2024
CC that the gasket is ripped. Confirmed. Replaced the gasket. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV09
Near Brecksville, OH 44141
Corina B
Job Details: 04/09/2024
CC that the bins do not go in. Confirmed. The drawer does not go back into the shelf. Will need new bins and shelf. ; ordrng 2 W11124652 (Shelf)s and 2 W11243759 (Bin)s
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Rootstown, OH 44272
Corina B
Job Details: 04/09/2024
"CC that the unit is not washing the dishes. Confirmed. Ran diag F4e3 wash motor not running. Was running in diag then stopped mid cycle. Checked the power at the control 120 volts. Will need a new pump and motor.Cust does not want to repair ; ordrng 1 W10888591 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Aurora, OH 44202
Corina B
Job Details: 04/09/2024
"CC that the unit is not heating properly. Heated the oven to 350* waited 15 minutes after the buzzer. Took temps, good. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 04/09/2024
"CC the the washplate is slipping. Confirmed. Found the splines are worn. Will need a new Gearcase. Cust does not want to repair. ; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID ICE MAKER
Model Kuix535hpa01
Near Cleveland, OH 44109
Corina B
Job Details: 04/09/2024
"CC that the unit trips the breaker when turning it on. Confirmed. Unplugged the drain pump, unit stayed on, will need a new drain pump. ; ordrng 1 W11539855 (Pump)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Amherst, OH 44001
Marie V
Job Details: 04/09/2024
"Cc that washplate is grinding, ran diag found error codes, F7e5 shifter failure, f2e1 ui stuck button , f0e4 spin limited by water temp. Confirmed grinding on test mode. Tilted unit found lost of oil leaked out gearcase. Ordering gearcase, Washplate, rotor, stator, slider.; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W10902814 (Washplate)"