Service History 401 - Fred's Appliance

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES3

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/23/2021

"Cc unit not coolingCustomer stated unit is now working since last night. Confirmed unit is cooling, all functions are normal at this time. Quoted customer control board replacement as these boards are problematic. Customer not repairing at this time, estimate only. ; ordrng 1 WPW10503278 (Control(jazz))"

We serviced a

MAYTAG RANGE

Model MGT8820DS02

Near Bedford Heights, OH 44146

Jason N

Job Details: 03/23/2021

"Cc unit lower oven not working.Ran bake test to 350 degrees. Ignitor not glowing. Checked power from control board relay, good at 123v. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 350 degrees. Good ignition and flame. Op test good.; used 1 12400035 (Ignitor) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Burton, OH 44021

Brian M

Job Details: 03/23/2021

Installed door skin OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Dan H

Job Details: 03/23/2021

"Customer complaint of dent in basket, confirmed, unit needs new basket, part is out of stock so not scheduling return appointment ; ordrng 1 W10752719 (Basket)"

We serviced a

GE REFRIGERATOR

Model GFE29HMECES

Near Oberlin, OH 44074

Marie V

Job Details: 03/23/2021

"Cathay the unit is freezing things on fresh food section and not too cool o fresh food section and that the crushed ice button is broken . Took temp found on drawer 22* and at the top of fresh food section was 55*, freezer was at 7*. Found evap on ff fan not working. Will need new evap fan also it will need drain tube defrosted andUI.; ordrng 1 WR60X10352 (Fan) and 1 WR17X13155 (Ui), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA RANGE

Model AGG222VDW0

Near Eastlake, OH 44095

Dan H

Job Details: 03/23/2021

"Customer complaint that oven is not heating, Confirmed, igniter is missing, 120vac to igniter, unit needs new igniter ; ordrng 1 W10918546 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Elyria, OH 44035

Gabriel P

Job Details: 03/23/2021

Cc ice melting. Verified and ice maker is working as designed no issues explained to customer You will see pieces of small ice on bottom of tray. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lorain, OH 44053

Gabriel P

Job Details: 03/23/2021

Cc will not run. Verified issue and found that the push to star switch was shorted. Ordering part. AT; ordrng 1 WPW10117655 (Switch)

We serviced a

WHIRLPOOL DRYER

Model WED4850BW1

Near Elyria, OH 44035

Gabriel P

Job Details: 03/23/2021

"Cc not running. Verified and found thermal fuse open replaced and tested unit working as designed. Opt test ok. AT; used 1 WP3392519 (Thermal fuse), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW

Near Geneva, OH 44041

Jeff M

Job Details: 03/23/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Madison, OH 44057

Jeff M

Job Details: 03/23/2021

The UI is in responsive. After I put the in Diagnostics the unit became responsive again needs a new user interface; ordrng 1 W11319991 (Ui)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Madison, OH 44057

Jeff M

Job Details: 03/23/2021

The sump motor failed needs a new motor estimate only; ordrng 1 154853801 (Motor) and 1 Ship

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HB5

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/23/2021

Installed the new part op tested good.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ

Near Wickliffe, OH 44092

Dan H

Job Details: 03/23/2021

"Customer complaint that the door is not level and closing properly, leveled unit, op test good"

We serviced a

KENMORE RANGE

Model 790.42003605

Near Chardon, OH 44024

Brian M

Job Details: 03/23/2021

Installed board Calibrated unit Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Berea, OH 44017

Corina B

Job Details: 03/23/2021

Replaced the latch and strike. Ran a calibration. Optest ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Berea, OH 44017

Corina B

Job Details: 03/23/2021

"CC that the ice maker is not working. Found the arm in the off position. Cycled the ice maker, not cycling. Will need a new ice maker. Rather ice maker from t/s. Cycled ice maker. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

FRIGIDAIRE DRYER

Model FAQE7001LW0

Near North Olmsted, OH 44070

Corina B

Job Details: 03/23/2021

"CC unit continues running. Found unit running when door closes even with user interface off. Will need new control. ; ordrng 1 137070890NH (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Solon, OH 44139

Brian M

Job Details: 03/23/2021

"Cc freezer fan loud Found unit not defrosting properly Was able to switch defrost modes Advised to watch but if issue comes back it will need fan harness kit ; ordrng 1 W11224591 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOS31ES0JS01

Near Streetsboro, OH 44241

Brian M

Job Details: 03/23/2021

Installed glass OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/23/2021

Installed valve OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PHEXRQ00

Near Atwater, OH 44201

Brian M

Job Details: 03/23/2021

"Cc unit keeps shutting off and front door not changing selections and the ice maker stopped working Found thermostat to be causing an issue also found front ice dispenser selection not properly working as well Ran test harvest found icemaker rotating but not calling for water Needs thermostat and and front control (NLa) and icemaker These issue are caused by normal wear and tear and age of unit Unit is from 2005 ; ordrng 1 WP2198202 (thermostat) and 1 2303502W (Front cover assembly) and 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Streetsboro, OH 44241

Brian M

Job Details: 03/23/2021

Cc of Leak 9 days ago from icemaker and hasnt done it since Could not duplicate an issue advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44111

Corina B

Job Details: 03/23/2021

CC that the water is not working. Checked water valve going into filter housing. Good. Found reservoir frozen over. Steamed reservoir and advised customer to not overpack the top shelf.to have the air circulates properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ08

Near Rootstown, OH 44272

Brian M

Job Details: 03/23/2021

Cc food freezing in fridge Ran damper test found damper to be stuck open Needs damper control ; ordrng 1 WPW10196393 (damper control assy)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Cleveland, OH 44111

Corina B

Job Details: 03/23/2021

Replaced the door. Optest ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Lakewood, OH 44107

Corina B

Job Details: 03/23/2021

Replaced the drain pump and float switch. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lakewood, OH 44107

Corina B

Job Details: 03/23/2021

CC loud noise. Found freezer evaporator and fan frozen over. Steamed out the ice and replaced the wiring harness. Ran a manual defrost. Optest okay.

We serviced a

GE RANGE

Model JGB281SER2SS

Near Mayfield, OH 44143

Joe O

Job Details: 03/23/2021

Cc: oven not heatingFound I ginger pulling no amps. Oven igniter open. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HW0

Near Painesville, OH 44077

Jeff M

Job Details: 03/23/2021

I took the control off the control that was provided at the customers has a different connector. I unplugged the unit inspected all the connections everything appear to be fine and plugged back in and everything worked.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Columbia Station, OH 44028

Marie V

Job Details: 03/23/2021

"Cc that the secco did rack seems like isnt washing properly. Ran diag found error code of 6-1 inlet valve. Found drain hose connected to the basement, this will cause a siphon and not have enough water in dishwasher to wash dishes properly. Drain hose need to be 20 high from floor. Explain cust. Op test ok"

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Kirtland, OH 44094

Joe O

Job Details: 03/23/2021

Installed bearing assembly. Tested. Op test ok

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Euclid, OH 44132

Dan H

Job Details: 03/23/2021

"Customer complaint that unit is leaking from front, found bellow detached, reinstalled, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/23/2021

"Cc unit f codes and not draining properly. Ran diagnostics, found codes f3e1 for pressure system fault and f0e5 for offbalance load. Ran auto cycle, in spin cycle, tub bouncing hard, unit shut down spin. Checked tub, found 3 pieces of hard foam stuffed around tub on the inside of machine. Removed. Reran auto test, then ran drain and spin cycle. No abnormal vibration, tub movement normal, drain normal. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/23/2021

"Cc unit not workingRan diagnostics, found codes f0e3 for overload, f0e5 for offbalance, f9e1 for long drain and f5e4 for lid not opened between cycles. Ran auto test, unit not spinning in test. Ill try then stop. Started normal cycle, console is not accepting input. Unit needs lid lock. Customer not repairing, estimate only.; used 1 W10810403 (Lid lock) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Chesterland, OH 44026

Joe O

Job Details: 03/23/2021

"Installed Orion board. Ran test 38 in tech sheet at 100% found unit only pulling 45 watts and maintaining it. Ran step 40 to put unit in home position. Charged unit with 165psi of nitrogen. Sprayed down all exposed lines, and both ff and freezer evaporators with soap solution. Found no bubbles, no leak detected. Called whirlpool tech line spoke with Joel, stated whatever leak we do have would be in the cabinet. Unit up for product review"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Mentor, OH 44060

Jeff M

Job Details: 03/23/2021

Installed the new part op tested good.

We serviced a

GE WALL OVEN

Model ZEK958SF4SS

Near Pepper Pike, OH 44124

Jason N

Job Details: 03/23/2021

"Cc unit making vibration noiseCustomer stated unit has been making vibration noise when bake cycle started. Confined noise from cool blower fan. Pulled unit, found fan blade rubbing against outlet guard. Removed guard and adjusted to avoid contact. Noise much better, slight noise still exists, possible fan motor bearing. Customer also wants oven temps calibrated. Ran bake test to 350 degrees, let cycle several times. Temps reading 305-311 after. Temps are normal, no need for calibration at this time. Quoted customer estimate for fan motor should they choose to replace, customer will consider for later."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/23/2021

"Cc unit lid lock needs replacedFound lid strike is broken off. Replaced lid strike using customer supplied pre Id part. Ran manual lid lock tests, op test good."

We serviced a

MAYTAG WASHER

Model W11354541

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/23/2021

Replaced latch on unit but issue persisted called whirlpool tech line and followed instructions to what they asked us to do and found heater thermister out of range Robert from whirlpool said to replace the heater assembly and motor stator; ordrng 1 W11354541 (Motor stator) and 1 W11314664 (Heater assembly)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Strongsville, OH 44149

Marie V

Job Details: 03/23/2021

"Cc that the unit is making a loud clicking noise when is agitating and that it seems that the valve is shutting and starting more than usual. Ran diag found error code of F7E5 shifter fault. Unit has new shifter designed and is off place, will replaced from T/S. Ran auto test and calibration op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/23/2021

"Cc that washer not receiving cold water. Ran diagnostics and found F0E3 overload and F0E4 off balance load, and F8E1 long fill found inlet valve not dispensing cold water replaced part ran test working as designed. Opt test ok. AT; used 1 W11165546 (Valve), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/23/2021

Cc lights not turning on. Found freezer led module bad replaced lights are turning on perfectly. Opt test ok. AT

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Westlake, OH 44145

Gabriel P

Job Details: 03/23/2021

"Cc that the washer is loud when spinning. Found that the bearings are bad will need to replace tub assembly. Customer said they will think about it they will let us know. ; ordrng 1 WPW10409997 (Basket) and 1 W10575334 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DSS0

Near Westlake, OH 44145

Gabriel P

Job Details: 03/23/2021

Cc that unit is leaking. Verified and found water leaking through the float switch seal. Cleaned seal and and float switch area reinstalled. Tested unit and theres no more leak. Opt test ok. AT

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Parma, OH 44134

Dan H

Job Details: 03/23/2021

"Customer complaint of f8e4 error codes, found supply line leaking into drip tray, tightened line, cleared tray, installed new float switch, advised customer if leak comes back they will need a plumber to repair supply line"

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/23/2021

"Cc that the unit isnt turning on and he thinks is the lid lock. Ran diag found error code of 24 lid lock failure . Tested lid lock did not pass test resistance. Will need new lid lock, cust will call back if they want to continue with repair. ; ordrng 1 WH08X31577 (Lidlock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near Avon, OH 44011

Gabriel P

Job Details: 03/23/2021

Replaced left hand side track and FF section evap fan. Opt test ok. AT

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Cleveland, OH 44115

Dan H

Job Details: 03/23/2021

"Customer complaint that oven is not working, confirmed, found gas safety valve, open, unit needs new shaft valve ; ordrng 1 W10898290 (Valve)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Avon Lake, OH 44012

Marie V

Job Details: 03/23/2021

"Cc that the unit isnt cooling properly. Took temps found 61* on FF and 0* at the bottom of the freezer. Found lots of frost on freezer evap. Ran diag and ran step 6 bi-metal close, is getting 120V but is not turning on. Found connector on heating full of ice. Cleared out, tested unit. Good is going into a defrost. Defrosted evap and advice cuts to allow unit 24 hours to reach normal temps. Aldo told cust that I found blue wire snapped at the bottom of the door that wire is for motor dispenser, cust is aware of it will not fix."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Beachwood, OH 44122

Dan H

Job Details: 03/23/2021

"Good frost pattern on freezer section evaporator today, called whirlpool techline spoke to Mitch, advisedto check for leaks with nitrogen, no leaks found suggested weak compressor, recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891058, 1 W10890131, 1 W10890117, 1 W10890087, and 1 W10890115 from stock"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Euclid, OH 44132

Dan H

Job Details: 03/23/2021

"Customer complaint that display is blank and unit didnt spin out clothes, ran diagnostics no error codes found, unit is not draining , found rubber backing from rugs in filter basket, cleared, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Olmsted Township, OH 44138

Marie V

Job Details: 03/23/2021

"Replaced part it leak a little Called Whirlpool tech line, he said that theres nothing else but the filter head or filter is bad, filter is brand new and it has been replaced in twice. filter head has been replaced 3 times already. Try to adjust the filter head more it stopped leaking but still advice cust to monitor. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Elyria, OH 44035

Marie V

Job Details: 03/23/2021

"Cc that the unit will not start, they flipped the breaker but still not working. Check power from L1 to N 4V from L2 to N 123V and from L1 to L2 90V. Check at the appliance and at the outlet. Cust will need electrician."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL5

Near Mentor, OH 44060

Jeff M

Job Details: 03/23/2021

The unit functions. There are no codes stored. I ran the unit in a calibration cycle op tested good I could not find a issue.

We serviced a

GE DISHWASHER

Model FGHD2465 NF 1A

Near Mentor, OH 44060

Jeff M

Job Details: 03/23/2021

I filled the unit with water and a drain repeated this two more times every time the unit functioned correctly I was not able to duplicate an issue

We serviced a

MAYTAG WASHER

Model MVWX700XW2

Near Orwell, OH 44076

Brian M

Job Details: 03/23/2021

"Cc unit not spinning out Found gearcase to be extremely loud during spin and drain pump is kicking in and out during drain Would need gearcase, clutch, and drain pump ; ordrng 1 WPW10276397 (drain pump assy) and 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Jeff M

Job Details: 03/23/2021

Installed the new part op tested good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/22/2021

The unit is not draining needs a drain pump; ordrng 1 W10919003 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Jeff M

Job Details: 03/22/2021

Installed the new part op tested good.

We serviced a

ELECTROLUX WASHER

Model EIFLW55HIW0

Near Mentor, OH 44060

Jeff M

Job Details: 03/22/2021

The inner spinner broke off the bearings need to completely rebuild cust will buy new

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Chardon, OH 44024

Joe O

Job Details: 03/22/2021

"Cc: constantly running through the night, door sticking closed, deli drawer sticking, hissingFound temps in ff section at 39 degrees. Freezer temps at 2 degrees. Found suction from air holding door closed. Deli drawer has a groove it has to slide over to close completely. Unit does not seem to be over cooling, or excessively running. Compressor and fans sound good, not hearing any abnormal noises. Unit functioning as designed. Op test ok"

We serviced a

GE DISHWASHER

Model GDT54PSJ2SS

Near Willoughby, OH 44094

Jeff M

Job Details: 03/22/2021

The water valve was off

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 03/22/2021

The Control boards have a five year warranty on them the dishwasher is receiving power needs new electronic control boards; ordrng 1 W11368631 (Control) and 1 W10803367 (Ui)

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Fairport Harbor, OH 44077

Jeff M

Job Details: 03/22/2021

Installed the new part op tested good

We serviced a

KENMORE RANGE

Model 790.9621940A

Near Eastlake, OH 44095

Jeff M

Job Details: 03/22/2021

I turn the oven on it preheated to 350 unit tested good cannot duplicate an issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Cleveland, OH 44115

Corina B

Job Details: 03/22/2021

CC that the unit is not cooling. Unit was unplugged when arriving. Plugged unit in compressor and fans turned on. No frost pattern on the evap. Will need an evap and compressor.; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)

We serviced a

AMANA REFRIGERATOR

Model BB20VE

Near Middlefield, OH 44062

Brian M

Job Details: 03/22/2021

Installed thermostat control OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Garrettsville, OH 44231

Brian M

Job Details: 03/22/2021

Cc unit not advancing Found drain hose laying on floor Advised that unit is just filling and draining Customer moved hose to wash sink Ran test until unit reached wash OP Test Ok

We serviced a

KITCHENAID ICE MAKER

Model KUID508ESS

Near Mentor, OH 44060

Dan H

Job Details: 03/22/2021

"Customer complaint that unit shut off and ice melted, unit off when tech arrived turned unit on, unit started making ice, unit keeps shutting off on its own, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11034363 (Cntrl)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Avon Lake, OH 44012

Corina B

Job Details: 03/22/2021

"CC that the ice maker is not working and the left hand door is not shutting. Cycled ice maker not cycling. Will need a new ice maker. Office will to reschedule appointment part is out of stock; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling), and 2 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCC72EFS00

Near Mayfield, OH 44143

Jason N

Job Details: 03/22/2021

"Installed shaft coupler and ice chute plate. Turned ice maker on. Ran ice dispenser test, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near University Heights, OH 44118

Jason N

Job Details: 03/22/2021

"Cc unit needs both ff doors replaced and back cabinet cover.Reap,fed both ff doors using customer supplied parts. Replaced back cabinet cover using customer supplied part. Leveled doors. Tested dispense functions on LH door. Tested good. Customer satisfied with appearance. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model n/a

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/22/2021

"Cc unit freezing food in ff sectionCustomer stated she tries to change temps and it doesnt change. Found unit temps reading 33 degrees in ff compartment. Ran diagnostics thermistors tests, ff and freezer reading properly. Checked damper operation, damper operation good. Calibrated temperature setting +3 degrees in both ff and freezer sections. Set ff temp to 38 degrees. Advised customer to avoid placing product right in front on rear vent opening and allow 24 hrs for temp changes to take effect. Op test good."

We serviced a

SAMSUNG DRYER

Model DV45K6200GWA3

Near University Heights, OH 44118

Jason N

Job Details: 03/22/2021

Cc unit making a buzzing noise in cycleCustomer stated this is a new noise since last service. Confirmed buzzing/vibration noise from unit. Pulled unit apart. Checked for loose components. Ran motor separately. Found buzzing to be coming from 3rd coil valve on gas valve assembly. Removed and reseated and tightened down. Ran operation test several times. No abnormal noise heard at this time. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near University Heights, OH 44118

Jason N

Job Details: 03/22/2021

Cc unit needs door leveledLeveled unit doors using cabinet adjustments and RH door jack bolt. Customer satisfied with leveling. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Beachwood, OH 44122

Jason N

Job Details: 03/22/2021

"Cc unit water dispense not working correctly.Customer stated unit will make a noise when dispensing water also water is cloudy, stated it just recently started. Confirmed noise coming from door water line junction. Connection is good, sealing properly, dispenser is not dripping. Ordering inlet valves and regulator. Could not re level unit, LH adjustment for threads stripped. Ordering LH roller adjustment assembly as well.; ordrng 1 W10865826 (Inlet valve) and 1 WPW10341329 (Dual valve) and 1 WPW10515763 (Left roller) and 1 W10786952 (Regulator)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Avon, OH 44011

Marie V

Job Details: 03/22/2021

"Cc that the 7nit said that it sounds like a jet and that it shakes a lot. Rand diag no error codes , ran auto test, pass. Put unit on high speed spin and it shakes on the left side found a dent on unit the other sides are good and do not shake. Cust will call Home Depot because they had the unit taken in and out twice and dented the unit. Explain cust how unit operates op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ1

Near Hiram, OH 44234

Brian M

Job Details: 03/22/2021

Cc of noise Found issue to be idler pulley Customer had pulley put in on OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Beachwood, OH 44122

Jason N

Job Details: 03/22/2021

Installed door hinge bushing. Door opening and closing properly. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/22/2021

Cc unit goes from sense to done Found that to be the case once in awhile Reset control Ran test cycle OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Solon, OH 44139

Brian M

Job Details: 03/22/2021

Installed listed parts Ran auto test no leaks Advised to let cure for 24 hours

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB1

Near Elyria, OH 44035

David R

Job Details: 03/22/2021

"Found bugs and bug droppings all throughout back of unit, even some inside the insulation. Documented, took pics, let Lowes know, they had me put it outside. Calling whirlpool to document as well. Chris. Documented, adding pics to send to whirlpool. ordrng 1 W11175523 (Control panel) and 1 W11314391 (Control) and 1 WPW10434452 (Switch) and 1 WP3149404 (Switches) and 1 WP3149400 (Switch) and 1 W11416047 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW4

Near Avon, OH 44011

Marie V

Job Details: 03/22/2021

Cc that the unit squeaks. Started unit could not duplicate the noise. Took unit apart and found a roller rusted. Replaced roller from T/S and used zoom spout to lubricate unit . Put it back together and tested. Sounds good . Op test ok ceased ; used 1 WPW10314173 (Roller) from stock

We serviced a

WHIRLPOOL WASHER

Model wtw5500xw2

Near Beachwood, OH 44122

Dan H

Job Details: 03/22/2021

"Customer complaint that unit is over flowing, ran diagnostics found f8e1(long/no fill), f8e3(over flow condition), and f5e1(lid switch fault), lid locks, pressure hose is clear, started normal wash cycle, ; ordrng 1 W10480305 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8MHKXMB04

Near Beachwood, OH 44122

Dan H

Job Details: 03/22/2021

"Customer complaint unit is not cooling, freezer section temperature at 55 degrees, fresh food section temperature at 65 degrees , nothing is running, advanced timer, evaporator fan, compressor, and condenser fan all started, good frost pattern formed, unit needs new thermostat, customer does not want repair at this time ; ordrng 1 WP2204605 (Tstat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS1

Near North Ridgeville, OH 44039

David R

Job Details: 03/22/2021

"Loose handle, corrected."

We serviced a

GE REFRIGERATOR

Model GSL25JFXNLB

Near Westlake, OH 44145

David R

Job Details: 03/22/2021

"Replaced parts. Tested, good. Give 24 hours to return to normal temps. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Olmsted Township, OH 44138

David R

Job Details: 03/22/2021

"Customer complaint, too much ice. Found Icemaker arm was not in the correct spot. Corrected. Customer still had questions about Icemaker and overflow of ice. Let know that should take care of the problem, gave them an estimate for new Icemaker if need be in the future. Customer paid SVC. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Kent, OH 44240

Brian M

Job Details: 03/22/2021

Installed leds OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Aurora, OH 44202

Brian M

Job Details: 03/22/2021

Installed filter head OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Cleveland, OH 44110

Jason N

Job Details: 03/22/2021

"Cc unit making a knocking sound.Customer did not have pop to show, left house when we got there. Customer stated unit is not making the sound anymore.Unit not making any abnormal sounds when tested. No abnormal noises heard. Could not duplicate a knocking noise at this time. Unit is operating as designed."

We serviced a

WHIRLPOOL ICEMAKER

Model WRX735SDHV01

Near Kent, OH 44240

Brian M

Job Details: 03/22/2021

Installed ice maker Ran test harvest OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Parma, OH 44134

Dan H

Job Details: 03/22/2021

"Customer complaint of loud noise, confirmed, , found wrong sized belt installed on unit causing idler pulley to rub on motor pulley, unit needs new belt ; ordrng 1 WPW10198086 (Belt)"

We serviced a

GE DRYER

Model DBSR463GG7WW

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/22/2021

"Cc: not heatingFound no air flow coming out of venting. Found gas coils overheating and not opening. Customer needs venting cleaned. Need gas coilsCustomer does not want to repair at this time; ordrng 1 WE4X692 (dual coil) and 1 WE4X693 (main coil), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER ELE

Model MEDB200VQ0

Near Solon, OH 44139

Dan H

Job Details: 03/22/2021

"Customer complaint that unit is not drying properly, installed new grill and door latch, unit is not heating, display is flashing L2, unit is receiving correct power from supply, found thermal cut off open, unit needs new thermal cut off; ordrng 1 280148 (Cut off kit)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Bedford Heights, OH 44146

Joe O

Job Details: 03/22/2021

Cc: fills then drainsCustomer states unit will not go past sensing cycle. Found error codes f2e1(stuck key) f0e5(off balance). Ran auto test. Ran normal cycle. Unit filling and washing. Ran calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/22/2021

"Cc that the new door started to break again. Took pics. Replaced the hinges, will order new door because it started to crack also will need new small hinges and screws. ; ordrng 1 W11259006 (Lid) and 4 W11404293 (Screw)s and 1 WP8563965 (Hinge wire left) and 1 WP8572974 (Hinge wire right)"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Westlake, OH 44145

Corina B

Job Details: 03/22/2021

"CC that the unit does not spin. Ran diag f1e2 motor control. Checked the tub, the splines are broken. Part is still in warranty. Office needs to reschedule appointment. ; ordrng 1 W10901175 (Tub)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Cleveland, OH 44109

Marie V

Job Details: 03/22/2021

Replaced control. Ran auto test and calibration. Unit is working as designed. Op test okBrought core for return.

Our Service

Our Training