Near Parma, OH 44129
Dan H
Job Details: 03/25/2020
FREEZER KENMORE 253.18702 "Customer complaint that unit light went out and unit might not be running, temperature at 10 degrees, unit starts running when thermostat is tapped unit needs new thermostat, customer does not want repair at this time; ordrng 1 5304476700 (control-temp
Near Painesville, OH 44077
Jeff M
Job Details: 03/25/2020
RANGE FRIGIDAIRE 79097429901 "Machine had an F 10 runaway temp code. Unit needs a new main control and temperature sensor. EST only ; ordrng 1 316462807 (controller) and 1 316490000 (probe), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
Dan H
Job Details: 03/25/2020
COOKTOP ELE JENN-AIR JED4430WB01 "Installed new cooktop, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 03/25/2020
DISHWASHER MAYTAG MDB4949SDH2 Cc unit not washing Found sump getting power but not creating pressure Needs sump assembly spoke to SM advised that it can be processed under 10 year warranty ; ordrng 1 WPW10591570 (pump&motor)
Near University Heights, OH 44118
Joe O
Job Details: 03/25/2020
RANGE GE JSP**B0K3BB "Cc: oven not heating properly, burners not functioning properlyCould not make out model number. Called BJ, there are 100 different combinations it could be. Did not diagnose unit. Cannot diagnose without proper model number."
Near Garfield Heights, OH 44125
Jason N
Job Details: 03/25/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 "Cc unit ice maker broken.Customer stated it’s not the ice maker, but the paddle for the dispense. Confirmed paddle missing from dispenser module. Customer does not know where the paddle went. Ordering dispenser module. ; ordrng 1 242270106 (DISPENSER MOD
Near Auburn Township, OH 44023
Brian M
Job Details: 03/25/2020
WALL OVEN WHIRLPOOL RBS275PDB9 Cc unit is locked gave error and when he turns breaker on it automatically turns broil on and won’t shut off Found broil relay to be shorted and keeping broil on Needs control board Control board is NLA part #8301352
Near Cleveland, OH 44113
Jason N
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW3090JW0 "Cc unit not starting or advancing cycleFound unit display in deN mode. Canceled demo mode. Ran wash cycle, door locks but will not start a cycle. Service pointer W11395614A states with this behavior replace ccu. Office to call building mgmnt to schedule.
Near Shalersville Township, OH 44241
Brian M
Job Details: 03/25/2020
WASHER ROPER RTW4516FW Cc unit not washing Found motor to be unplugged Plugged motor in Ran auto test and calibration OP Test Ok
Near Cleveland, OH 44113
Jason N
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW5090JW0 "Cc unit not starting cycle, no accepting selectionsFound unit in deN display. Canceled demo mode. Ran wash cycle. Door locks but will not start a cycle. Service pointer W11395614A states with this behavior, replace ccu. Stacked unit will need 2 man. Sche
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/25/2020
RANGE GE ZGP366NR5SS "Found defective glowing igniter replace from truck stock,opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 03/25/2020
WASHER MAYTAG MHW5630HC0 Customer explained to me the machine leaked a ton of water. I ran a quick washer cycle tested good Irani clean washer cycle unit tested good ran a very large load of towels and sheets unit tested good I was not able to locate a leak
Near North Madison, OH 44057
Jeff M
Job Details: 03/25/2020
DRYER ELE WHIRLPOOL TEDX640JQ1 "Door switch is broken needs new door switch; ordrng 1 WP3406105 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"
Near Madison Township, OH 44057
Jeff M
Job Details: 03/25/2020
DRYER WHIRLPOOL WED9450WR0 The fuse is open customer did not replace the venting her dryer room is located in the middle of her house which exceeds maximum length recommended for venting I told her she needs to clean the venting and have it replaced with better stuff before she use
Near University Heights, OH 44118
Joe O
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc: will not finish cycle, stuck in spinFound no stored error codes. Ran quick test, ran normal cycle. Found unit has excessive suds. Ran drain and spin. Advised to adjust the concentration for the load and go dispenser. Adjusted the concentration to 5x
Near North Royalton, OH 44133
David R
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRFF305ESS02 "Cc not cooling. FZ evap is coated with a wall of ice/frost. Put into diagnostics, went through test. Found open heater. Ordering heater, harness, control; ordrng 1 W10316760 (thermistor) and 1 W11174745 (HARNESS, HEATER) and 1 WP12729123 (heater) and 1 W
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details: 03/25/2020
RANGE JENN-AIR JIS1450DS2 "Replaced the module, harness and display. Heated a pot of water. Optest ok. The trim on the right side popped of will not stick back. ; ordrng 1 W10675028 (trim-cktop)"
Near Rocky River, OH 44116
Corina B
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS322FDAW00 CC that the ice maker is not dispensing ice. Found the ice bin clumped together emptied the bin. Dispenser started dispensing the ice. Optest ok.
Near University Heights, OH 44118
Joe O
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW92HEFC0 Cc: error codes f3e1 f6e1Found error codes F3e1(water level system error) f8e1(long fill no fill) f6e3(communication error) f5e2(door lock error). Ran auto test. Needs control and ui.Customer does not want to repair at this time.
Near Brimfield Township, OH 44266
Brian M
Job Details: 03/25/2020
MICROWAVE FRIGIDAIRE FGMV176NTF Cc unit trips house breaker Found unit to be tripping breaker pulled UI and checked door switch’s Found monitor switch stuck in place leaving it closed Removed and cleaned switch reinstalled Ran several test OP Test Ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/25/2020
WASHER MAYTAG MVWB835DW3 Found error code f6e2 miscommunications with acu to us giving estimate customer will not fix
Near Cleveland, OH 44113
Jason N
Job Details: 03/25/2020
STACK W/D FRIGIDAIRE FLEB8200FS1 "Cc unit dryer squealing Ran dryer test, Confirmed squeak coming from rear drum bearing. Unit needs rear drum bearing and support.; ordrng 1 131777700 (shaft assy5246) and 1 131825900 (bearing,drum support315), used 1 SHIPPING (shipping and handling) from
Near Middleburg Heights, OH 44130
Corina B
Job Details: 03/25/2020
DISHWASHER MAYTAG MDB4949SDZ0 CC that there is a plastic burnt smell. Checked the control and wires.good. Found something burnt to the heater. Ran a calibration. Optest ok.
Near Cleveland, OH 44103
Jason N
Job Details: 03/25/2020
WASHER MAYTAG MVWC416FW0 "Cc unit not cyclingRan diagnostics, found codes f7e5 for shifter fault, f7e6 for motor fault. Ran basket spin test, shifter not moving. Found shifter connection and wire connector with both with burnt terminals. Underside of machine being exposed to mois
Near Cleveland, OH 44120
Joe O
Job Details: 03/25/2020
REFRIGERATOR MAYTAG MSS25C4MGK00 "Installed filter, purged air from lines. Op test ok"
Near Cleveland, OH 44106
Joe O
Job Details: 03/25/2020
WASHER AMANA NTW4516FW3 Cc: not powering onFound unit receiving proper power. Control dead. Needs control board. Replaced control. Ran auto test and calibration. Op test ok; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock
Near Cleveland, OH 44109
Dan H
Job Details: 03/25/2020
WASHER WHIRLPOOL WFC7500VW0 "Customer complaint that unit will not spin clothes out and now unit is not coming on, found gfci outlet tripped, advised unit should not be on gfci, ran drain and spin with wet clothes, unit enters high speed spin, unit spun out clothes to barely damp
Near Grafton, OH 44044
David R
Job Details: 03/25/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced parts. Tested. Op test ok
Near Bratenahl, OH 44108
Joe O
Job Details: 03/25/2020
REFRIGERATOR JENN-AIR JS42PPDUDB00 Installed water valve. Op test ok
Near Madison Township, OH 44057
Jeff M
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW9150WW00 I ran the unit three times in a row to the fill cycle. Op tested good. There was no standing water under the unit
Near Amherst, OH 44001
Gabriel P
Job Details: 03/25/2020
DRYER WHIRLPOOL WGD5620HW0 "Replace harness and console,operations test ok"
Near Cleveland, OH 44102
Jason N
Job Details: 03/25/2020
WASHER AMANA NTW4516FW3 "Cc unit lid not lockingRan diagnostics, found code f8e1 for no/long fill. Found drain hose running along floor into a drain pipe. Set drain pipe in upright position, inserted drain line, secured with zip ties to wall piping. Cleared codes, ran auto test
Near Eastlake, OH 44095
Joe O
Job Details: 03/25/2020
WASHER CROSLEY VAW3584GW1 "Cc: will not do anything, senses but will not fillFound error code f8e1(long fill no fill). Found customers water was shut off. Turned on water supply. Ran auto test and calibration. Ran normal cycle, ran drain and spin. Unit functioning as designed. Op
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW5620HW0 CC that the lock light stays on. Found the child lock would not go off. Ran diag no codes. Child lock went off. Started cycle. Tested the child lock several times. Ran a rinse and spin. Optest ok
Near Painesville Township, OH 44077
Jason N
Job Details: 03/25/2020
DRYER SAMSUNG DV50F9A7EVPA2 "Cc unit not heatingChecked all thermals, found heater element open. Unit need heater element. Customer not repairing at this time"
Near Geneva Township, OH 44041
Jeff M
Job Details: 03/25/2020
WASHER MAYTAG MHW5630HW0 Customer had a load in the wash before I got there. I put the wash in a drain and spin. everything sounded normal. I explained to them to get me a recording of the noise so I have a better idea of what I’m looking for. the dryer is on top of the washer I
Near North Madison, OH 44057
Jeff M
Job Details: 03/24/2020
DRYER SAMSUNG DV48J7700EWA2 Installed new part unit tested good
Near Madison, OH 44057
Jeff M
Job Details: 03/24/2020
DRYER MAYTAG MGD8630HW0 Installed new part unit tested good
Near Strongsville, OH 44149
David R
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Replaced part. Made sure dispenser had rinse aid inside. Tested out. Went over making sure hot water is running at the sink so unit will get hot water. Also went over using high temp and heat dry options on unit. Op test ok.
Near Brooklyn, OH 44144
Corina B
Job Details: 03/24/2020
DRYER WHIRLPOOL WGD9750WW0 "CC that there is a nose when running. Turned dryer on, no unusual noise. Optest ok"
Near Beachwood, OH 44122
Brian M
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Cc right door not leveled and not closing properly Leveled door and that fixed the closing issue OP Test Ok
Near Cleveland, OH 44121
Dan H
Job Details: 03/24/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerat
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/24/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF Installed new part unit tested good
Near Shaker Heights, OH 44120
Brian M
Job Details: 03/24/2020
WASHER MAYTAG MVWC565FW2 Cc unit is leaving clothes wet Found error for out of balance and Over suds Ran auto test and calibration Advised customer on soap usage and arranging clothes OP Test Ok
Near Rocky River, OH 44116
Corina B
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG320M0BW2 Replaced the gas valve and control. Heated oven to 350*. Optest ok. Cust kept the igniter.
Near Avon Lake, OH 44012
Corina B
Job Details: 03/24/2020
DRYER WHIRLPOOL WGD9400SU1 "Ran dig f1 primary control. Replaced the control. Bought the code bck for return. Found the support rollers are squeaking. Replaced the rollers from t/s. Optest ok; used 1 4392067 (DRYER REPAIR KIT 4783), and 1 SHIPPING (shipping and handling) from stoc
Near North Royalton, OH 44133
Brian M
Job Details: 03/24/2020
DRYER WHIRLPOOL WED4815EW1 Cc of smell Ran test cycle verified good air flow Let unit run and checked for abnormal smells Checked unit over Can not duplicate smell at this time Advised to use as normal and to report back if smell gets worse
Near Avon Lake, OH 44012
Corina B
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ3 CC that the Ice maker is not making any ice. Found the fill tube is frozen. Steamed out the fillet tube. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Optest ok
Near Lorain, OH 44052
Corina B
Job Details: 03/24/2020
DRYER AMANA NED4655EW1 CC that there is a rattling noise when running. Turned dryer on let run for 10 minutes no noise. Optest ok.
Near Broadview Heights, OH 44147
Brian M
Job Details: 03/24/2020
REFRIGERATOR MAYTAG MRT118FFFE04 Replaced control OP Test Ok
Near Edgewood, OH 44004
Jeff M
Job Details: 03/24/2020
WASHER MAYTAG MVWB835DW5 Unit had a off balance code. Re set the unit op tested good
Near Elyria, OH 44035
Gabriel P
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG770H0FZ "Replace all parts,opt test ok"
Near North Royalton, OH 44133
David R
Job Details: 03/24/2020
DRYER WHIRLPOOL WED8620HC0 "Replaced parts, tested. Noise damped, good. Op test ok"
Near Concord Township, OH 44077
Joe O
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL WDF330PAHT2 Cc: not startingFound no power to unit. Found switch to unit shut off. Turned switch in. Ran test cycle. Op test ok
Near Saybrook Township, OH 44004
Jeff M
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 The three-way valve on the refrigerator is getting stuck I unplug the machine plugged it back in and ran test 4 resets the three-way valve unit tested good if the valve gets stuck again it will most likely need to be replaced
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW4955HW1 "Cc: grinding sound, would not spinFound unit stuck in drain, cancelled. Found no stored error codes. Ran auto test and calibration. Ran normal cycle, ran drain and spin. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/24/2020
DISHWASHER GE GDF570SSF4SS Arrive at customer notice no water on the bottom explain customer that is draining customer said there is still water by the filter advise her that is ok to have water by the filter call bj and we both explain her that is normal.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/24/2020
RANGE WHIRLPOOL WFC150M0EW3 "Replace control,opt test ok preheated to 350 ,opt test ok"
Near Lakewood, OH 44107
David R
Job Details: 03/24/2020
WASHER FRIGIDAIRE FAFS4272LW0 Replaced part. Tested. Good. Ran a heavy cycle for a couple of mins. Washed. No leaks. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 03/24/2020
DRYER MAYTAG MEDB855DC0 "When arrive I had to use there bathroom then when started working on unit supply Voltage to unit press start did not hear any noise started heating show manager she put her hand in the back There is heat no issues,opt test ok"
Near Mentor, OH 44060
Jason N
Job Details: 03/24/2020
WASHER MAYTAG MHW5100DW0 "Could not install tub, was received in damaged condition. Snapped pics, reordering. ; ordrng 1 WPW10409997 (tub-outer)"
Near Aurora, OH 44202
Brian M
Job Details: 03/24/2020
DRYER MAYTAG MEDX655DW Cc unit has burning and tick sound Found nail in blower housing and found hoodie string wrapped aro7nd backside of motor Removed both and ran test cycle OP Test Ok
Near Cleveland, OH 44111
David R
Job Details: 03/24/2020
WASHER MAYTAG MVWX655DW1 "Cc of noise. Found part of cam was chipping , replaced from t/s. Tested. Good, no noise. Op test ok ; used 1 W10721967 (PULLEY) from stock"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/24/2020
WASHER MAYTAG MHW5500FW1 "Replace hose ran normal cycle for few minutes no leak,opt test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 03/24/2020
DISHWASHER KITCHENAID KUDS35FXSS5 "CC that the dishes are not coming out clean and there is soap still. Ran diag 6-2Fill Valve (Electrical Problem), 10-1 Dispen- ser Electrical Problem, 7-1 no heat, 6-1 Low/No Water (Mecha- nical Problem). Ran a calibration found the float switch is leaki
Near Strongsville, OH 44136
Dan H
Job Details: 03/24/2020
WASHER WHIRLPOOL MVWC565FW2 "Customer complaint a lid is not locking, ran diagnostics found f5e2(lid lock fault) error code, found lid switch solenoid open, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCKXXACADEMY RETURNXX) from stock"
Near Broadview Heights, OH 44147
Brian M
Job Details: 03/24/2020
MICROWAVE WHIRLPOOL KMHS120ESS09 Cc unit not heating Found unit pulling 14 amps but not heating Transformer seems to be within speck but would suggest replacing it along with magnetron Needs wave guide cover mag and transformer ; ordrng 1 W10533497 (covr-inlet) and 1 W10733412 (transform
Near Willoughby, OH 44094
Jason N
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit still not making iceCustomer stated hasnt made ice since last few repairs. Found freezer temps at 22 degrees, ff at 42. Freezer evap has ice build up around cap tube, incomplete frost pattern. Checked for leaks on freezer, ff evaps and compressor
Near Eastlake, OH 44095
Jason N
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Cc customer still having to turn unit off, or turning itself onRan diagnostics, found codes 2-1 for ui, and 5-1 for door stuck open. Called wp techline, Dave, suggested check proper polarity on power, also ensure hot water coming into unit. Checked powe
Near Willoughby, OH 44094
Jason N
Job Details: 03/24/2020
REFRIGERATOR MAYTAG MFT2976AEM00 "Recovered refrigerant, installed new ff evaporator and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Shut off, no change in gauges. Recharged system with 5.5oz. Of r134a. Good frost pattern on ff evap. Advised customer to allow 24 hrs for
Near Strongsville, OH 44136
Dan H
Job Details: 03/24/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint that unit is not heating and oven door is not closing, found hinges sprung, installed new hinges, started bake for 350 degrees, oven heated, op test good"
Near Avon Lake, OH 44012
Corina B
Job Details: 03/24/2020
WASHER MAYTAG MVWC565FW2 "CC that the unit has not the correct temps. Checked the water valve 1583 ohms, out of range. Will need a new valve. ; ordrng 1 W11038689 (valve)"
Near Olmsted Township, OH 44138
Dan H
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 "Found freezer section led out, installed new led module, op test good , control board is not needed"
Near Broadview Heights, OH 44147
Brian M
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL n/a "Cc unit not washing properly Found upper spray arm broken and 3 rd arm missing Also adjusters are missing pieces to hold rack steady Needs adjuster covers and spray arms ; ordrng 1 8193504 (arm-spray2650) and 2 8193741 (adjuster3926)s and 1 WPW10323423 (
Near North Kingsville, OH 44068
Jeff M
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL ED5VHEXVQ04 I remove the Freon recovered it in my tank. Remove the compressor soldered the new one in place. Put the unit in a 30 inch vacuum held for 10 minutes unit tested good charge the machine with 5 ounces of Freon. Recommend a 24 hours before loading with food
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 03/24/2020
DRYER MAYTAG MED6630HW "Cc unit making loud grinding sound Inspect unit belt, pulled, rollers, and blower wheel. Connected power cord, ran operation test, no abnormal sounds heard, ran for 5 min. Could not duplicate concern."
Near Westlake, OH 44145
Dan H
Job Details: 03/24/2020
DRYER MAYTAG LDG9316AAE "Customer complaint that the drum stopped spinning, found belt not routed correctly, corrected belt, op test good"
Near Wellington, OH 44090
David R
Job Details: 03/24/2020
WASHER MAYTAG MHW6630HW0 "Cc unit not operating correctly. Unplugged unit and plugged back in. No error codes. Unit can Go into diagnostics, once in service mode unit will shut off right as it gets to the spin, will not spin. Went into manual and went to step 7 (spin). Unit drain
Near Mentor, OH 44060
Jason N
Job Details: 03/24/2020
DISHWASHER KENMORE 665.13012K110 "Installed dispenser, ran diagnostics cycle, dispenser opened. Unit op test good."
Near Middleburg Heights, OH 44130
David R
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW7800XW2 "Cc error code F51, basket won’t spin. F51 RPS Sensor error. Had one on the truck, replaced. Also advised customer about bearings starting to go and lid is broken on right side, rusted hinges. Tested unit out, good. Op test ok; used 1 WPW10178988 (SENSOR
Near Madison Township, OH 44057
Joe O
Job Details: 03/24/2020
DRYER WHIRLPOOL WED9450WR0 Cc: will not startFound error code f30(restricted air flow). Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose t
Near Cleveland, OH 44135
Dan H
Job Details: 03/24/2020
RANGE AMANA AGR5630BDS1 "Customer complaint that customer set oven for 450 degrees display showed temperature rising but oven was ice cold, ran diagnostics no error codes found, oven temperature sensor is good, started bake for 450 degrees, bake burner lit, temperature after p
Near Amherst, OH 44001
Gabriel P
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS975SIDM00 Found wire on door snap underneath will need a freezer door will not schedule cause we won’t know when it will arrive we will keep track of door then we will reschedule also maker was broken ordering ; ordrng 1 LW10727110 (dor-fip) and 1 W10873791 (icemak
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/24/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Replace harness and console and control,ran calibration ,opt test ok"
Near Elyria, OH 44035
Gabriel P
Job Details: 03/24/2020
WASHER MAYTAG MVWB835DC4 "Customer left same clothes inside unit that was bouncing around ran drain and spin pass no banging ran diagnostics no error code advise customer to separate clothes and put a little bit more then what she has inside,opt test ok"
Near Cleveland, OH 44109
Joe O
Job Details: 03/24/2020
REFRIGERATOR AMANA ART318FFDB03 "Cc: not coolingFound temps at 40 in ff section and 10 in freezer. Compressor not running on arrival. Pulled evap cover found unit has good frost pattern. Found unit is defrosting, found evap fan not running. Needs evap fan motorDid not have part in truck
Near Mentor, OH 44060
Jason N
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Installed mullion rail. Op test good.
Near Concord Township, OH 44077
Jason N
Job Details: 03/24/2020
REFRIGERATOR JENN-AIR JS48SEDBDA "Cc unit dispense not working water or ice.Checked door switches and dispense switch power and continuity. All checked good. Called wp techline, Austin, based on voltage checks, main board not communicating for dispense . Unit will need main board. Custom
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTE254ESS1 Cc unit doesn’t seem to close properly and lock will not Turn off Found door hitting on the right sideAdjusted feet seems to close better Was able to get unit out of lock mode Found right side of UI not functioningNeeds UI board Customer calling whirlpool
Near Cleveland, OH 44135
Dan H
Job Details: 03/24/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint of lf error code, ran diagnostics found f8e1(long/no fill) error code, cold water valve is not opening, valve is receiving 120vac, installed new valve, op test good ; used 1 W11165546 (VALVE) from stock"
Near Parma, OH 44129
Dan H
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not starting just the sensor light was flashing, found unit paused, unpaused unit unit continued cycle, unit is operating as designed"
Near Lakewood, OH 44107
David R
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc no lights working, ice/water under deli drawer, numbers on UI fading. Turned of breaker for 30 sec, then turned back on, lights still out. Found deli control not working, unplugged and unit lights started on. Sheet of ice under deli drawer and ice sta
Near Cleveland, OH 44135
Dan H
Job Details: 03/24/2020
DISHWASHER MAYTAG MDBH965AWB "Customer complaint that the heater ran all night, customer turned power on, heater turned on, unit needs new control, customer does not want repair at this time ; ordrng 1 12002709 (board control), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Joe O
Job Details: 03/24/2020
DISHWASHER GE GDF520PSJ2SS Installed element and flood switch. Ran test cycle. Still no heat. Found thermal cut off open. Needs thermal cut off; ordrng 1 WD21X21690 (harness asm ac)
Near Auburn Township, OH 44023
Brian M
Job Details: 03/24/2020
REFRIGERATOR GE PSF26NGNAWW "Cc unit not keeping temps Found whole back wall frosted up Found heater open Needs heater ; ordrng 1 WR51X10055 (heater,defrost9283), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Joe O
Job Details: 03/23/2020
REFRIGERATOR HOT POINT HSM25GFRESA "Cc: not cooling completelyFound temps in ff section at 51 and freezer at 30. Found frost build up on evap cover. Found defrost heater open. Needs defrost heater.; ordrng 1 WR51X10055 (heater,defrost9283), used 1 SHIPPING (shipping and handling) from stoc
Near Warrensville Heights, OH 44128
Jason N
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making ice againFound ice maker fill tube frozen again. Called wp techline, Austin, if water pressure looks good, voltage to fill tube heater is good, replace freezer door at this point Advised customer 4-6 weeks time period for door to arriv
Near Waite Hill, OH 44094
Jason N
Job Details: 03/23/2020
DISHWASHER KITCHENAID KUDE48FXSS5 "Installed wash motor, ran wash test. Checked for leaks, all functions normal, op test good."
Near Dorset, OH 44032
Brian M
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRT106TFDB01 "Recovered refrigerant Installed compressor evap and drier Ran 28 inch Vac for 15 min Watch for 10 min no change Recharged with 4,270z of r134a Low side psi is at 0 and frost pattern shown Advised to let cool for 48 hours"
Near Maple Heights, OH 44137
Jason N
Job Details: 03/23/2020
WASHER AMANA NTW4605EW0 "Cc unit will not cycle Customer stated unit will start a cycle, but not advance. Found drain line laying on floor going into floor drain. Advised customer this must be elevated for unit to work correctly. Mounted drain line into wash tub next to unit. Ra