Service History 406

Near Rocky River, OH 44116
Corey L.
Job Details: 08/05/2019
DISHWASHER KITCHENAID KUDW03CTSS2 "Installed sump asm, op test good, placed water mit mat"
Near Mayfield Heights, OH 44143
Corey L.
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer complaint of ice in fridge and warm temps, confirmed temp was 58 in ff and ff evap was frozen solid, cleared ice on evap fan, ff evap fan failed, unit needs new ff evap fan; ordrng 1 W11098695 (fan-scroll 122.56), used 1 SHIPPING (SHIPPING AND H
Near Elyria, OH 44074
David R
Job Details: 08/05/2019
RANGE WHIRLPOOL WFE515S0EW2 "Replaced parts, tested. Op test ok"
Near Williamsfield Township, OH 44093
Joe O
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: not dispensing ice or water, and door gasket rippedInstalled new door unit now dispensing ice and waterNeeds door gasket; ordrng 1 W10830274 (gasket-fip)"
Near Geneva, OH 44041
Jason N
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW6400SW3 "Cc unit flashing code LDRan diagnostics, found codes f84 for door lock failure, f32 for long drain. Ran diagnostics cycle, f51 popped up. Ran rps sensor test, passed. Checked under unit, found wire harness hanging down and recirc pump wires ripped out of
Near Cleveland, OH 44106
Dan H
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restock
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY04 "Installed new control, op test good"
Near Madison, OH 44057
Jeff M
Job Details: 08/05/2019
DRYER GE DBSR453EB3WW "The rear main bearing has failed est only; ordrng 1 WE25M40 (REAR BEARING), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Jefferson, OH 44047
Arthur V
Job Details: 08/05/2019
WASHER MAYTAG MVWX655DW1 Found drain pump seized. Drained unit using shop vac and let unit finish continuous drain mode and tested. Recalibrated unit. Op test good used actual goods issue date for pop ; used 1 W10876600 (PUMP-WATER) from stock
Near North Madison, OH 44057
Jeff M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 The units is frosting up inside the freezer tested the heating element and the defrost sensor both tested good needs a new main control; ordrng 1 W11174836 (CONTROL )
Near Concord Township, OH 44077
Jeff M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 The unit ice maker has a e3 motor can’t find home position needs a new icemaker; ordrng 1 WPW10764668 (ICEMAKER )
Near Cleveland, OH 44102
Dan H
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not making ice, confirmed, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Valley View, OH 44125
Joe O
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Cc: not igniting on bakeStarted test bake, unit tried to ignitePulled drawer out, Found storage drawer fullStarted bake with drawer open found unit to igniteAdvised customer about over loading the drawerOp test ok"
Near Kirtland, OH 44094
Jason N
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE334DSS0 "Cc unit leaking underneathRan wash test, confirmed leak underneath from sump housing. Unit needs wash motor assembly. ; ordrng 1 WPW10455261 (pump&motor)"
Near Rocky River, OH 44116
Corey L.
Job Details: 08/05/2019
OTR MICROWAVE WHIRLPOOL WMH53520CE4 "Customer complaint mw says to close door when it’s closed sometimes, confirmed, cams failing, quoted, ok, replaced door cams with ts part, op test good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
Near Seven Hills, OH 44131
Joe O
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc: not draining/standing waterCustomer stated unit started working when I arrived, ran test cycle to ensure unit is functioning properlyOp test ok
Near Westlake, OH 44145
Corey L.
Job Details: 08/05/2019
REFRIGERATOR FRIGIDAIRE LGUS2642LF1 "Customer complaint dispenser doesn’t shut off unless propped and ice maker not working, confirmed, dispenser lever is broken, ice maker failed,customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Roaming Shores, OH 44085
Arthur V
Job Details: 08/05/2019
WASHER GE GTW330ASK0WW Customer complaint unit was filling with the lid up and then started draining on its own. Called techline talked to Mark. Unit is designed that after filling for ten to 15 min if it does not see the lid close it will automatically cancel and drain. Which
Near Mayfield Heights, OH 44124
Jason N
Job Details: 08/05/2019
WASHER MAYTAG MVWP575GW0 "Cc unit filling with too much water on delicate cycle.Ran diagnostics, no codes stored. Ran wash test on delicate cycle using small load customer says is typical for her. Tub filled 3/4 full of water. Unsure if this normal for this unit. Called WP techl
Near Solon, OH 44139
Jason N
Job Details: 08/05/2019
WASHER WHIRLPOOL WFW9150WW01 Cc leaking again near front of unitRemoved front access panel and top panel. Ran wash cycle. No leaks at this time. Ran cycle w/towels on normal. No leak detected. Ran rinse/spin and drain cycle w/ towels. Could not find a leak on this unit at this time.
Near Andover, OH 44003
Arthur V
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found all fans and compressor running No cool no heat on condenser. Process stub too short to install bullett valve Needs compressor and evaporator. Sealed system tech. Extra time x part parts per BJ.; ordrng 1 482801 (mount-tray) and 1 W10836706 (ev
Near Madison, OH 44057
Jeff M
Job Details: 08/05/2019
DRYER WHIRLPOOL WED8300SW1 Cust had part. The heating ele failed installed new part unit op tested good
Near Andover Township, OH 44003
Arthur V
Job Details: 08/05/2019
WASHER WHIRLPOOL WFW92HEFC Cust states unit discharged all the soap at one time from her load n go dispenser. Also inside of dispenser is growing mold. Called techline Austin. He suggested to keep dispenser drawer open like the door in between usage to eliminate issue ; ordrng 1 W1
Near Euclid, OH 44117
Jason N
Job Details: 08/05/2019
WASHER KITCHENAID KAWE570BWH1 "Cc unit not spinning or draining Ran spin test, motor spinning, but basket is not, found motor coupler worn out, unit needs motor coupler. ; ordrng 1 285753A (coupling,motor1828), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Sheffield Lake, OH 44054
Corina B
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 When filling the unit lights would be flashing. Checked power at control 102 volts. Disconnected the power at the terminal block used the jumper box to another outlet dishwasher ran as designed. Advised cust will need an electrician. Optest ok.
Near Hambden Township, OH 44024
Brian M
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTM354DSS5 Installed panel control and sump Ran test cycle OP TEST OK
Near Newbury Township, OH 44065
Brian M
Job Details: 08/05/2019
DISHWASHER MAYTAG MDB7749SAB0 Installed Ui and control Ran test cycle OP TEST OK
Near LaGrange, OH 44050
David R
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF560SMYBO5 Cc of ice build up. Ice build up on bottom cabinet of Fz. Removed duck bill and found lint/dog hair inside. Cleared all ice and debris. Advised customer since they have a dog to clean condenser coils at least once a month. Op test ok.
Near Avon Lake, OH 44012
Corina B
Job Details: 08/05/2019
DRYER MAYTAG MEDX655DW1 "Cust showed pop, sent pic. CC that the unit trips the breaker. Checked the terminal block, correct. Checked the wires to the dryer, good. Cycled the dryer low 130*, medium 150*, high 187* sanitary 205*. Checked outside vent, clear good air flow. Called B
Near East Cleveland, OH 44112
Jason N
Job Details: 08/05/2019
WASHER AMANA NTW4516FW3 Cc unit vibrating and shaking Customer showed popFound tub ring laying loose inside unit and broken. Unit needs tub ring. ; ordrng 1 WPW10531289 (tub ring)
Near Columbia Township, OH 44028
David R
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced part, tested. Op test ok."
Near North Ridgeville, OH 44039
David R
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW7000DW3 "Cc that unit not draining. F9E1, F2E1 error codes. Replaced drain pump, ran service test step 51/51. All components check good. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL ED5RHEXNL03 Replace housing and filter opt test ok
Near Aurora, OH 44202
Jason N
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KBSD608ESS00 "Cc unit still leaking from dispenser. Confirmed condensation still appearing on outside of ice door.Called WP techline. TJ, talked to lead tech and the suggestion is that there is a void in the door insulation causing the condensation. He said to replace
Near Solon, OH 44139
Brian M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cc of door not shutting by itself Leveled unit so door has a more of a swing to shut when let go of OP TEST OK
Near Solon, OH 44139
Brian M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed water paddle ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 08/05/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Replace parts,opt test ok"
Near Solon, OH 44139
Brian M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL BB20V1E Cc of unit not cooling and making clicking sound also of brown stain near right front foot Found compressor not running ohmed out compressor compressor is fine Needs relay Advised customer that brown stain was sticky possibly from unit defrosting and food
Near Lakewood, OH 44107
Dan H
Job Details: 08/05/2019
DRYER AMANA NED4655EW1 "Customer complaint of sparks from back, unit is receiving correct power from supply, started normal dry cycle, unit is heating, let unit run, not sparking, observed, unit is operating as designed"
Near Chardon, OH 44024
Nicholas F.
Job Details: 08/05/2019
FREEZER WHIRLPOOL EV188NYWS00 "Cc icemaker not making ice.4 degrees at bottom of freezer 60 degrees at top near icemaker.compressor and condenser fan all running.frost build up on evaporator WP3-81329 cover.cycled ice maker,it cycled filled and returned to home position evaporator fan
Near Elyria, OH 44035
David R
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 Replaced dispenser. Tested. Opened. Op test ok.
Near Avon Lake, OH 44012
Corina B
Job Details: 08/05/2019
RANGE WHIRLPOOL CCE3401W "CC that the front left burner is not working. Found the left front burner is open. Will need a new burner. Office to order part; ordrng 1 W10823704 (elmnt-surf 14821), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 08/05/2019
WASHER MAYTAG MFW9700SQ0 "Took bottom drawer out ran drain cycle no leak found,ran normal cycle twice and no leaks water has to be coming in from somewhere else I don’t think I will be able to duplicate this issue check drain hose and water line when its filling and drain hose wh
Near Westlake, OH 44145
Corina B
Job Details: 08/05/2019
WASHER MAYTAG MVWB765FC3 "Cust showed pop, sent pic. CC that the spin cycle does not work in a normal wash. Ran diag no codes. Checked the hot and cold valves, good. Ran a calibration. Started a rinse and spin. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels equa
Near Olmsted Falls, OH 44138
Corina B
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 CC that there is frost and ice in the freezer. Found the gasket not touching the freezer frame and the drain hole is blocked with ice and a piece of rubber. Steamed freezer and drain hole out. Steamed the gasket. Optest ok.
Near Bay Village, OH 44140
Corina B
Job Details: 08/05/2019
RANGE WHIRLPOOL WFE540H0ES1 CC that the unit does not work and the hot surface light is on. Found the cord not plugged in all the way to the outlet. Removed each burner switch light stays on. Checked the burners found the lf front and rear have no continuity. Will need both burners.
Near Reminderville, OH 44202
Brian M
Job Details: 08/05/2019
WASHER MAYTAG MVWC465HW2 Cc of unit not washing properly Found unit to have off balance codeRan auto test and calibration OP TEST OK Advised on weight distribution
Near North Ridgeville, OH 44039
Corey L.
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer shakes excessively even when 3 items are in, confirmed found washplate loose bolt backing out, put lock tite on bolt and reinstalled, op test good"
Near North Ridgeville, OH 44039
Corey L.
Job Details: 08/05/2019
DRYER WHIRLPOOL WGD5000DW2 "Customer complaint door seal torn in same spot bottom right, confirmed seal torn, replaced with part sent, op test good"
Near Willoughby, OH 44094
Arthur V
Job Details: 08/05/2019
DRYER MAYTAG MEDC215EW1 Found 240 volts to timer motor not responding. Needs timer.
Near Rocky River, OH 44116
Dan H
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees , freezer section temperature at 26 degrees, found evaporator fan not running, evaporator half frozen, evaporator fan is recieving 120vac, unit needs new evaporat
Near Fairview Park, OH 44126
Corina B
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW4815EW1 CC that there was a rattling noise. Found the drain pump was on. Held the start button in for 10 sec. Ran diag no codes. Checked drain pump 20 ohms. Checked drain pump clear. The drain pump is rattling when it’s running. Will need a new drain pump. Custom
Near Avon, OH 44011
Gabriel P
Job Details: 08/05/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Icemaker found not cycling replace from truck stock still not cycling found wire from door broken underneath will need new freezer door ordering and scheduling ; ordrng 1 LW10839374 (dor-fip), used 1 W10873791 from stock"
Near Perry Township, OH 44077
Arthur V
Job Details: 08/05/2019
RANGE FRIGIDAIRE GLES389FBA Replaced left rear and right front burner switchs. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Kent, OH 44240
Brian M
Job Details: 08/05/2019
DRYER GE GTDX180ED4WW Cc of noise Could not duplicate any abnormal noises Took apart front and inspected from bearing slides OP TEST OK
Near Cleveland, OH 44111
Dan H
Job Details: 08/05/2019
RANGE KENMORE 362.91112 "Customer complaint of sparks and burning in oven, found bale element broken, bake element is receiving 240vac , unit needs new element ; ordrng 1 WB44K10005 (bake element 102.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44103
Joe O
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Cc: water leaking in refrigeratorFound drain plugged up in the freezer, steamed out drain found drain was linked at the drain pan, straightened out drain and steamed ice from drain panOp test ok"
Near North Ridgeville, OH 44039
Corey L.
Job Details: 08/05/2019
RANGE WHIRLPOOL WFE540H0ES0 "Customer complaint of f9e0 code, found black wire had thermal event, unit needs terminal block and power cord; ordrng 1 PT400 (cord-power) and 1 WPW10245259 (block-term)"
Near Cleveland, OH 44121
Joe O
Job Details: 08/05/2019
RANGE KITCHENAID KGRT607HWHO "Cc: door locked light and oven not workingFound error code f5e7(clean unlatch) states door is unlocked but but will not unlatch.tested fuses and circuits. Turned power back on to unit, unit started to function. Needs control. Parts for this unit no longe
Near Avon, OH 44011
Gabriel P
Job Details: 08/05/2019
DRYER WHIRLPOOL MED6630HC0 Stem valve leaking ordering new valve and seal ; ordrng 1 W11216837 (valve) and 1 W11310035 (SEAL)
Near Parma, OH 44134
Nicholas F.
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW4816FW2 Cc door lock gets stuck.door lock has been hot wired to open by customer.unit needs new door lock ran diagnostic got ff5e1 lid switch fault.f5e3lid unlock f5e4lid not opens between cycles.unit needs lid lock; ordrng 1 W11307244 (latch)
Near Fairview Park, OH 44126
Corina B
Job Details: 08/05/2019
DISHWASHER GE GSD640P25WB "CC that there is a noise when you start the unit. Found a metal wire in the pump and motor, can not remove the metal. Will need a a motor parts nla."
Near Streetsboro, OH 44241
Brian M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBE03 "Cc of no cool in fridge Found evap frosted over Needs fan kit ; ordrng 1 W11087438 (motor-evap8366), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Perry, OH 44081
Arthur V
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced icemaker. Customer to monitor
Near Strongsville, OH 44149
Corey L.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint deli drawer handle fell off on side, confirmed, replaced with part sent, op test good"
Near Bainbridge, OH 44023
Jason N
Job Details: 08/05/2019
DRYER WHIRLPOOL WED8500DC0 "Cc unit making noise when runningConfirmed squeak when running, customer says it’s worse when clothing insideFound belt idler pulley worn, replaced using dryer repair kit truck stock. Lubed roller shafts. Ran dryer test, op test good, no abnormal sounds.
Near Cleveland, OH 44135
Dan H
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG505M0BS "Customer complaint that right front burner knob does not move , confirmed, unit needs new burner valve; ordrng 1 W10814916 (valve-brnr)"
Near Cleveland, OH 44128
Joe O
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Cc: not coolingFound unit has no frost pattern, and compressor making excessive noise and extremely hot. Unit only pulling .8 amps. Needs evaporator drier and compressor.Office to reschedule; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer) and
Near Lorain, OH 44053
Gabriel P
Job Details: 08/05/2019
WASHER MAYTAG MVWX655DW1 "Replace pump opt test ok”
Near Lorain, OH 44053
Gabriel P
Job Details: 08/05/2019
DISHWASHER MAYTAG MDB8979SFZ2 "Gasket lid came out customer does not want gasket in cause to high on labor,opt test ok charge service call only"
Near Lorain, OH 44053
Gabriel P
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found valve leaking and icemaker not cycling also tube line kink ordering parts; ordrng 1 2003812 (TUBE LINE ) and 1 WPW10279909 (valve-inlt)
Near Brecksville, OH 44141
Dan H
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KBF042FTX03 "Customer complaint that unit is leaking water, found evaporator drain tube clogged, cleared, op test good"
Near Cleveland, OH 44109
Corina B
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Rescheduling appointment. Advised cust to replace the saddle valve with an inline valve and replace the plastic waterline with a copper or braided flex line. Cust will call in for an appointment. ; saved tckt
Near Mantua, OH 44255
Brian M
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Cc of temps being high in freezer Ran test 4 no issue found Found compressor to be pulling 1.09 amps Called TG and he advised to look at and clean condenser Found condenser packed with dog hair and dust Cleaned condenser Advised to give it 48 hours to see
Near South Euclid, OH 44121
Joe O
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Cc: frost build up, refrigerator lost cooling temporarilyFound door seal to be open allowing air in to unit, steamed door gasket and siliconed the cracks in door.Op test ok"
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/05/2019
RANGE WHIRLPOOL SF385PEEQ "Ignitor is failing est only; ordrng 1 4342528 (ignitor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed adjusters and rails. Op test no good, left side upper rack still hitting door seal. Called WP techline, Kathy said sounds like a warp tub issue. Ordering tub; ordrng 1 W10909756 (tub-dishwr)"
Near Cleveland, OH 44109
Nicholas F.
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW8240YW0 "Cc f error code.confirm unit had f51 motor reps failures an auto test cycle unit failed on c9.did test 3put unit in spin in manual test mode unit did not spin. Unit needs control; ordrng 1 W10763748 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) f
Near Middleburg Heights, OH 44130
Dan H
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Customer complaint of loud noise, air damper is making a loud noise, unit needs new air damper ; ordrng 1 W11087463 (damper)"
Near Cleveland, OH 44109
Nicholas F.
Job Details: 08/02/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Customer said electrician is coming today to fix outlet ran extension cord to grounded outlet.Told customer refrigerator has to be plugged in grounded outlet.compressor and condenser fan are running evaporator fan is running.give 24 to 48 hours for refrig
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/02/2019
WASHER MAYTAG MVWB765FW3 Customer load washer ran normal cycle hear a click sound got underneath and turn rotor took off and check to see if it had any bolt stuck inside found oil from the transmission on rotor also found rotor crack in one side ordering parts need it ; ordrng 1
Near Garfield Heights, OH 44125
Corey L.
Job Details: 08/02/2019
REFRIGERATOR GE GTZ18ICELRSS "Customer complaint ice maker not making ice and water was leaking behind it, confirmed found fill tube frozen and cracked in back, settings were at max 8, set to recommended 5, unit needs fill tube; ordrng 1 WR02X10804 (refrigerator water f 9.69), used 1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Evaporator frozen with ice ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10469927 (housing) and 1 WPW10501260 (cover-evap)
Near Lakewood, OH 44107
Nicholas F.
Job Details: 08/02/2019
DISHWASHER MAYTAG MDB4949SDH3 "Cc dw does not run.confirmed.ran diagnostic f6e4 float switch openf8e2 drain motor electrical problems f8e3drain stuck on.cleared drain pump.installed new pump.pump is not getting power from control unit needs new control.told customer to fix drain loop
Near Strongsville, OH 44136
Corey L.
Job Details: 08/02/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A "Customer complaint fridge is going up in temp, confirmed ff temp was 39-49 frz was -11, found evap fan failed, unit needs new evap fan motor; ordrng 1 241509402 (motor 116.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Rocky River, OH 44116
Corey L.
Job Details: 08/02/2019
RANGE JENN-AIR PRG3610NP "Customer complaint broiler not working and neither are the lights, customer purchased a light bulb, found broil ignitor failed, part 73001068 is discontinued, unable to repair; used 1 8009 (APPLIANCE BULB) from stock"
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/02/2019
WASHER GE WJRE5550K2WW "Mode shifter is feeling spontaneous at the bottom of the machine. EST only ; ordrng 1 WH38X10017 (shaft & mode shifter), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lakewood, OH 44107
Nicholas F.
Job Details: 08/02/2019
WASHER KENMORE 82980120 Cc Washer is constantly drain found drain hose on the floor unit also doesn’t have a door switch.unit filled and agitated drain and spun.fixed drain hose op test good.collect 102.55 Sri
Near North Olmsted, OH 44070
Corey L.
Job Details: 08/02/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint of condensation in fridge and a glass of water partially turned into ice, found gaps around fridge section, siliconed around ff door on liner, temps still at max, moved temp down one setting, temp was 32 in ff and 5 in frz, customer do
Near Strongsville, OH 44149
Corey L.
Job Details: 08/02/2019
RANGE WHIRLPOOL WFC310S0EW1 "Installed new parts, while removing wires terminal block broke where event took place had been weakened or cracked, quoted to use ts part, ok, replaced, op test good ; used 1 279320 (BLOCK-TERM) from stock"
Near Conneaut, OH 44030
Arthur V
Job Details: 08/02/2019
RANGE FRIGIDAIRE FEF352AWG "Found switch faulty. customer wired switch incorrectly Customer arced switch when replacing needs switch for customer to install. We do not have to return also ordered a additional part for customer. ; ordrng 1 316436001 (switch,infinite lrg) and 1 WPW1
Near Berea, OH 44017
Corey L.
Job Details: 08/02/2019
DISHWASHER KITCHENAID WDT730PAHZ0 "Customer complaint door was not shutting but now it is, found unit not installed correctly, only the right top anchor was installed to counter allow one side to drop and misalign lock with strike, advised customer to have unit properly installed"
Near Willoughby, OH 44094
Jeff M
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is accumulating crossed into the freezer sp W10842568 ordering the adapter; ordrng 1 W10864518 (ADAPTOR)
Near MIDDLEBRG HTS, OH 44130
Nicholas F.
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Refrigerator was off on arrival.compressor,condenser fan and evaporator fan are all running.ran diagnostic test 4 frost pattern improved unit is operating as designed give it 24 to 48 hours to return to normal temps.collcted 102.55 Src"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Found gasket camping at the very bottom of the fridge door I recommended for them to swap the fridge outs with another model
Near Concord Township, OH 44077
Corina B
Job Details: 08/02/2019
REFRIGERATOR JENN-AIR JSC23C9EEM00 CC that unit is not cooling. Ff 55 fz 60. Evap fans and condenser fan are running. Ran step 4 frost pattern on the ff evap no frost pattern on the fz evap just at the top. Will need a drier and controls; ordrng 1 W10822638 (cntrl-elec) and 2 WPW10143759 (
Near Highland Heights, OH 44143
Joe O
Job Details: 08/02/2019
WASHER MAYTAG MVWB765FW3 Installed agitatorOp test ok
Near Westlake, OH 44145
David R
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc FF section not cooling. FF 60*, FZ 3*. Took out deli drawer and found FF Evap covered with ice. Service mode shows that FF fan isn’t running. Ordering Evap fan with harness, damper and Evap cover.; ordrng 1 W11087438 (motor-evap WITH HARNESS) and 1 W1
Near Rocky River, OH 44116
Corina B
Job Details: 08/02/2019
OTR MICROWAVE KITCHENAID KHMS2050SSS0 The control is damaged. Took picture. The door to the unit is cracked. Will need the frame. The frame is nla. Brought parts back for return. ; ordrng 1 W10245711 (frame-door) and 1 WP8206493 (cntrl-elec)
Near Fairview Park, OH 44126
Corina B
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Replaced the control and evap cover. Brought core back for return. Advised customer to wait 24 hrs before inserting food. Optest ok.