We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Parma, OH 44134
David R
Job Details: 03/19/2024
Replaced dispenser drawer and dispenser. Tested. Unit is recognizing that drawer has detergent in it. Good. All functions good. Op Test Ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2641KEW
Near Parma, OH 44134
David R
Job Details: 03/19/2024
"Replaced heater, defrost thermostat and control. Tested, good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model CYE22TSHNSS
Near Warrensville Heights, OH 44128
Bill
Job Details: 03/19/2024
"Changed fan, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Cleveland, OH 44120
Bill
Job Details: 03/19/2024
"Changed thermistor and heating element, tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Parma Heights, OH 44130
Bill
Job Details: 03/19/2024
"Cc damage to doors, confirmed cc. Changed door, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Middleburg Heights, OH 44130
Bill
Job Details: 03/19/2024
"Cc ice maker not working, confirmed cc. Found that switch was in the off position. Turned switch on, tested ice maker. Opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Marie V
Job Details: 03/19/2024
"Cc of unit not cooling. Confirmed, unit lights are all gone, compressor started but stops as well. Found door ui wet and wires. Unit will need new door. Unplugged ui and rebooted unit, compressor area looks good. Gave estimate on door. Cust will not fix. ; ordrng 1 W10815669 (Panel door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Marie V
Job Details: 03/19/2024
"Replace bing, shaft and motor, tested dispenser. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Warrensville Heights, OH 44128
Marie V
Job Details: 03/19/2024
"Cc that unit is not drying the clothes and unit not getting hot. Stared unit on time dry high heat. Unit is cycling, checked vent outside, found flappers on vent where painted shut close. Cleaned out paint and lint. Op test ok; ordrng 1 WPW10328463 (Coils)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Columbia Station, OH 44028
Marie V
Job Details: 03/19/2024
"Cc that unit is showing on control panel a error code, and that the lf burner does not comes on all the time have to use lighter , also if set to simmer after few min flames shuts off and gas keeps coming out. Confirmed , try adjusting flame, does not changes, will need new burner valve, with new cap and flame spreader. Also confirmed error code on control panel. Ordering parts needed. ; ordrng 1 W11029431 (Control Panel) and 1 W11436986 (Burner head lf) and 1 W11109973 (Lf burner valve) and 1 W11576413 (Burner cap lf)"
We serviced a
MAYTAG RANGE
Model MER6600FB1
Near Elyria, OH 44035
Marie V
Job Details: 03/19/2024
"Cc that glass is cracked. Confirmed, Replace top. Took pics. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Amherst, OH 44001
Angel
Job Details: 03/19/2024
"Cc that unit is not agitating. Verified and found actuator is damaged will need actuator replaced. Ordering part .; ordrng 1 W11212745 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Amherst, OH 44001
Angel
Job Details: 03/19/2024
"Cc that unit is leaking onto floor also ice maker housing on back is icing up. Confirmed found ff section evap clogged up. Steamed out ice and had to remove unit from spot to clean out drain tube, also removed ice maker housing to seal up the back with permagum to prevent it from icing up opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Amherst, OH 44001
Angel
Job Details: 03/19/2024
Cc that unit just keeps draining. Confirmed unit will not stop draining even if trying to reset it. Ran diagnostics and found error code F1E1 for control board fault and F3E1 pressure system fault. Made sure pressure hose was not kinked and it wasnt also I could blow through hose its not clogged. Will need to order control board.; ordrng 1 W11603810 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cleveland, OH 44105
Angel
Job Details: 03/19/2024
Cc that unit is not heating. Had to run a test to reset unit and now its heating as should opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rocky River, OH 44116
Angel
Job Details: 03/19/2024
Replaced door gasket and tub gasket opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Avon Lake, OH 44012
Angel
Job Details: 03/19/2024
Replaced control board and ui tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Lorain, OH 44052
Angel
Job Details: 03/19/2024
Cc that unit is not heating. Checked power and found unit is not receiving 240vac will need and electrician.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Painesville, OH 44077
Dan H
Job Details: 03/19/2024
"Customer complaint that unit goes straight to done, confirmed, found capacitor ripped off of mount and hanging under unit, unit needs new capacitor, installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Mentor, OH 44060
Dan H
Job Details: 03/19/2024
"Customer complaint that water dispenser is intermittently not working, unit is dispensing water, checked door wires they look good no obvious breaks in wires, valve is working, water line through door has good flow, dispenser pad switch is working, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW0
Near Mentor, OH 44060
Dan H
Job Details: 03/19/2024
"Customer complaint that unit is not working, ran test cycle, unit filled wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair ; ordrng 1 W11613479 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Painesville, OH 44077
Dan H
Job Details: 03/19/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 74 degrees, compressor is not running , applied 120vac to compressor, compressor did not start, unit needs new compressor, ran entitlement, parts and labor covered under 5 year extended warranty ; ordrng 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring) and 1 W11574734 (Compressor) and 1 W11504431 (Lokring) and 1 W11504415 (Lokring) and 1 W11506621 (Lokring) and 1 W11506635 (Lokring)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44111
Jason N
Job Details: 03/19/2024
"Cc unit still leakingCustomer stated she thinks she found the source of her water, looks to be coming out of her wall. She ran 3 loads the other day and did not notice any water. Later she seen a trail of water running under the unit, and traced it back to the baseboard of her wall. Advised customer she will need to contact a plumber or contractor to find source of water leakage through her wall."
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Garfield Heights, OH 44105
Jason N
Job Details: 03/19/2024
"Cc unit not completing cycles, lights flashing and not shutting offRan diagnostics, found code f8e1 for low/no fill. Found drain hose is pushed into an extension hose which is laying the the floor draining unit the floor drain on the other wall. Advised customer drain hose needs to be elevated to ensure correct operation. Able to pull hose out of extension and loop behind unit and secured to fill hoses. Cleared codes ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Cleveland, OH 44128
Jason N
Job Details: 03/19/2024
"Cc unit not cooling Customer states ff section is not cooling, and freezer is thawing. Pulled evaporator cover and found thick frost on first coil only. Amp draw on compressor at .57A. It has a refrigerant leak, will need sealed system repair. Quoted customer repair cost. Customers mother is here and has no contact information for customer nor a way to pay for service call. Left estimate information for customer via LBC and instructions to contact office to submit service call/tax amount if not moving forward with repair. ; ordrng 1 W11546692 (Evaporator) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7AW01
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/19/2024
"Cc unit not heating upFound when trying to start a bake at 300 degrees, unit will beep and not preheat. Found unit reading in Celsius scale. Switched temperature scale back to Fahrenheit in option menu. Started bake at 350 degrees. Unit preheated properly. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RFF
Near Mayfield, OH 44143
Jason N
Job Details: 03/19/2024
"Cc unit ff section not cooling Found freezer cooling properly, no airflow to ff section. UI displays SYEF for evaporator fan failure. Ran diagnostics test 15, evaporator fan did not turn on. Unit will need evaporator fan motor replaced.; ordrng 1 809069206 (Motor)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Hiram, OH 44234
Corina B
Job Details: 03/19/2024
Replaced the Orfice and fitting. Tested the broil. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Middleburg Heights, OH 44130
Bill
Job Details: 03/19/2024
"Cc ice maker not making ice, confirmed cc. Ran diagnostics test on ice maker components, found ice box fan not operating as it should. Ordered new ice box fan, calibrated measured dispenser. Follow up scheduled for 3/21; ordrng 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Strongsville, OH 44136
Bill
Job Details: 03/19/2024
"Cc unit leaking, confirmed cc. Started unit and found leaking coming from sump pump. Gave estimate on repairs, customer chose not to continue repairs at this time.; ordrng 1 W11665769 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/19/2024
CC that there is a sheet stuck under the agitator. Confirmed. Removed the sheet from the agitator. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44055
Angel
Job Details: 03/19/2024
Cc that when she uses the crushed ice inside the door will have some ice accumulated because it splatters when its crushing and this type of design does not have a seal inside door to prevent that so she will have some ice where theres nothing I can do for that issue. Customer also wanted doors leveled so I leveled them out and she was also complaining about the doors one sticking out further than the other which theres nothing we can do about that either doors are perfectly fine just explained that after opening and closing the door multiple times the seal will start getting thinner and doors will tend to level out themselves better than what they are now but unit is working as designed opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS1
Near North Royalton, OH 44133
Bill
Job Details: 03/19/2024
"Cc not draining, confirmed cc. Ohmd out drain motor from control board, motor tested within limits. Checked drain line, found blockage. Gave customer estimate on repairs. Customer chose not to continue at this time.; ordrng 1 WPW10545278 (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5570TQ0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 03/18/2024
CC that the unit does not turn on. Confirmed. Found the thermal fuse open. Replaced the fuse from t/s. Opt test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Brooklyn, OH 44144
Manny
Job Details: 03/18/2024
"Cc unit temps changes on its own on the ui, verified and as I was diagnosing the display started changing on its own, unit needs ui and control; ordrng 1 W11518204 (Ui) and 1 W11566891 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Columbia Station, OH 44028
David R
Job Details: 03/18/2024
"Cc unit FZ door/drawers hard to go in and out, says it has been a problem either since they got it or since last repair in 1/2023. Called techline to document findings of malfunctioning slide drawers. Couldve possibly been someone opening the door on the left or right slide and throwing rails off centered. A lot of possibilities to look at. Techline said no none issues with door, gasket or rails. Give customer estimate for repair and go from there.**as of now, customer did not pay SVC. ; ordrng 1 W11658403 (FZ slide rails) and 1 WPW10170987 (Adjuster glide kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Strongsville, OH 44149
David R
Job Details: 03/18/2024
"Replaced right door, handle and nameplate. Tested. Good. Leveled. Good. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Strongsville, OH 44136
David R
Job Details: 03/18/2024
"Cc unit not heating in bake. Found when pressing bake, ignitor not sparking. Wires at connection good. Replaced ignitor from surplus. Tested. Came on the first try. Let unit preheat to 350*, good. Let heat to 400*, good. Cycling on and off. Good. Op Test Ok. ; used 1 W11524031 ( Bake ignitor) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Maple Heights, OH 44137
Bill
Job Details: 03/18/2024
"Changed valve, opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Middleburg Heights, OH 44130
David R
Job Details: 03/18/2024
"Cc unit options not taking command, unit not going through a cycle or stopping in cycle and flashing. Diagnostics, vent wax error. If you try to start a cycle, drain pump will come on for 1 sec, repeat on and off. Something is shorting control or drain pump is locked up. Ordering vent wax motor, controls, harness and pump assembly. First replace controls and vent motor, if needed, use other parts.** placing as 2 count. Tight fit under cabinets. ; ordrng 1 W11414073 (Vent motor) and 1 W11629912 (Control) and 1 W11416362 (Wash pump assembly) and 1 W11662347 (Harness) and 1 W11678803 (Harness) and 1 W11622495 (Console)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Parma, OH 44129
David R
Job Details: 03/18/2024
"Cc unit will not agitate back and forth. Motor error code. Found shifter arm broken. Replaced shifter, cam and belt from t/s. Ran diagnostics. Good. Ran a normal cycle. All functions good. Advised customer of running a clean washer cycle. For now, running a Heavy Duty Hot water cycle with soap and vinegar inside to help clean. Op Test Ok. ; used 1 W10913953 (ACTUATOR), 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Burton, OH 44021
Jason N
Job Details: 03/18/2024
"Cc not cooling in ff section Found ff section at room temperature, freezer is cooling fine. Found no airflow to either section. Checked evaporator fan, fan blade barely spinning. Unit will need evaporator fan motor replaced. Quoted customer repair cost. ; ordrng 1 WPW10464673 (Motor-evap)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Newbury Township, OH 44065
Jason N
Job Details: 03/18/2024
"Cc oven door making a clicking noise when closing Confirmed noise, not a normal sound. Replaced oven door hinges using customer supplied pre id part. Oven door closing normally, no abnormal noise. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Aurora, OH 44202
Jason N
Job Details: 03/18/2024
"Installed DSI board. Ran bake test, good spark and ignition. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/18/2024
Installed harness. Ran spin and drain. Unit drained out. Op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Maple Heights, OH 44137
Bill
Job Details: 03/18/2024
"Changed harness and motor, tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model TAWS700RQ1
Near Cleveland, OH 44128
Bill
Job Details: 03/18/2024
"Changed gear case, clutch, basket drive. Tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near North Olmsted, OH 44070
Marie V
Job Details: 03/18/2024
Cc that unit is shaking. Tested unit working ok. Cust showed video. Drain hose banging. Will need someone to make a small hole to hold in place drain hose from drain. Adjusted drain line as much as possible. Tested unit on high speed spin. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/18/2024
"Replace tub, dampers and washplate. Ran calibration and high speed spin. Op test ok"
We serviced a
KENMORE DRYER
Model 11068132413
Near Cleveland, OH 44130
Marie V
Job Details: 03/18/2024
"Cc that unit doot wont stay close. Confirmed, found latch was pushed in. Corrected.is not broken. Op test ok"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Parma, OH 44129
Marie V
Job Details: 03/18/2024
"Replaced tub, ran quick cycle with towels. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, OH 44035
Angel
Job Details: 03/18/2024
Replaced harness tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Avon, OH 44011
Angel
Job Details: 03/18/2024
"Replaced gear case, rotor, slider and clutch tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lyndhurst, OH 44124
Bill
Job Details: 03/18/2024
"Cc ice maker not making ice, confirmed cc. Changed ice maker, tested opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SBS2
Near Cleveland, OH 44124
Bill
Job Details: 03/18/2024
"Cc water leaking sometimes, confirmed cc. Found door gasket was cracked in some places. Customer stated they would order part. I explained that that was fine but we would not be able to warranty the part it self. Customer agreed, follow scheduled for 3/20"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Aurora, OH 44202
Bill
Job Details: 03/18/2024
Changed gasket and ice chute. Advised customer to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 03/18/2024
Replaced the pump and motor. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Maple Heights, OH 44137
Corina B
Job Details: 03/18/2024
Replaced the ui and console. Started a cycle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Streetsboro, OH 44241
Corina B
Job Details: 03/18/2024
"CC that the unit does not turn on. Confirmed. F6e2 communication error code. f2e1 stuck key. Cleaned the ui, unit started. Started a drain and spin, found the Gearcase is leaking oil. Will need a Gearcase and slide. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slide), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Kent, OH 44240
Corina B
Job Details: 03/18/2024
CC that the unit is flashing h2o. Confirmed found the water line on the wrong way. The water does not shut off completely. Advised Cust to call a plumber to install line correctly.
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Mogadore, OH 44260
Corina B
Job Details: 03/18/2024
"CC that the unit will not spin and error code f51. Confirmed. F51 ) failure or lower harness problem. Found the bearings leaking oil. Will need a rps sensor and bearings. Cust does not want to repair. ; ordrng 1 WPW10178988 (Rps sensor) and 1 W10435302 (Bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER6600FW5
Near Diamond, OH 44412
Corina B
Job Details: 03/18/2024
"CC that the unit takes to long to heat and smells, trim is not sitting properly. Confirmed. Installed the trim. Heated the oven to 350*. Found dog food inside the insulation. Will need new insulation and harness.; ordrng 1 W11161831 (Insulation) and 1 W11452625 (Harness) and 1 W11172528 (Harness)"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Dan H
Job Details: 03/18/2024
"Customer complaint that unit gets hot and shuts off, ran diagnostics found f2e1(stuck key) error code, all buttons on user interface are working, Started timed dry cycle, unit did not shut off, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 03/18/2024
"Customer complaint that unit would not stop filling and took two hours to wash, Ran diagnostics, no error codes found, ran test cycle, unit completed test cycle, all components are working, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model Mvwb835dw4
Near Mentor, OH 44060
Dan H
Job Details: 03/18/2024
"Customer complaint that unit shuts off after a minute, started normal wash cycle, unit filled and began agitating, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Westlake, OH 44145
Angel
Job Details: 03/18/2024
Cc that ice maker would not stop making ice. Verified and found ice maker arm out of place reinstalled it properly and made sure it was functioning correctly opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ08
Near Westlake, OH 44145
Angel
Job Details: 03/18/2024
Cc that there still getting g some frost buildup on the left hand side of freezer door. Verified and it had a small amount of ice drops on bin but door is closing as should. Explained to customer all I can do is replace the slides but otherwise everything else is fine. Ordering slides.; ordrng 1 W11658403 (Slide)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Olmsted, OH 44070
Angel
Job Details: 03/18/2024
Replaced gear case and shifter tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Independence, OH 44131
Marie V
Job Details: 03/18/2024
"Cc that when dispensing water unit leaks at the bottom. Confirmed , found water line broke, cant change just the line, unit will need new door. Cust will call back if they want to continue.; ordrng 1 W10800793 (Freezer door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
JENN-AIR RANGE
Model JDS9860CDS01
Near Independence, OH 44131
Marie V
Job Details: 03/18/2024
"Cc that the unit is not getting the burner on can see soark but does not ignite front right and left front started acting up as well. Tested all burners, cust was present. All working at this time. Cust will monitor unit"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near North Royalton, OH 44133
David R
Job Details: 03/18/2024
"Ran test mode, in agitate and spin, just humming. Replaced shifter, cap, lower harness test good. Ran diagnostics test again to see what happens. All testing is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near North Royalton, OH 44133
David R
Job Details: 03/18/2024
"Replaced dispenser. Ran diagnostics, dispenser door opened. Put rinse aid in new dispenser. Started cycle. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near North Royalton, OH 44133
David R
Job Details: 03/18/2024
"Cc unit burning smell, cant get rid of it smell. Found burned debris. Could have got caught heater for a while and crusted on to heater. Let customer know parts can be replaced but cannot guarantee how long the smell takes to go away. Will give estimate for heater and thermostat. No wires burned or anything. As of now customer not ordering any parts. ; ordrng 1 W10703867 (Heater) and 1 WPW10195091 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cleveland, OH 44134
Marie V
Job Details: 03/18/2024
"Cc that unit is not spinning the clothes out on some cycles and it makes a loud noise as well. Confirmed, found rotor screw off. Oil from gearcase. Ordering. Gearcase, agitator, slider and rotor. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PP4A
Near Lakewood, OH 44107
Marie V
Job Details: 03/18/2024
"Cc that unit is making a loud noise. Took evaporation cover off found a piece of ice hitting fan making the noise. Followed water marks. Coming from fill tube. Recommend replacing fill tube. Cust will monitor.; ordrng 1 241796407 (Fill tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Elyria, OH 44035
Angel
Job Details: 03/18/2024
"Cc that they had water underneath the range and thought it was coming from the refrigerator but hasnt seen water any,ore since than. Verified refrigerator and tested by dispensing water and also checked on back of unit and no signs of water or water stains any where. Could not find any leaks in refrigerator opt test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Amherst, OH 44001
Angel
Job Details: 03/18/2024
Cc that unit is thumping and going off balance very easily during the spin cycle. Ran diagnostics no fault codes so I ran a drain/spin with some wet towels and unit spun out clothes perfectly. Explained to customer how to load washer and how to try to load the washer to avoid off balance loads opt test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Amherst, OH 44001
Angel
Job Details: 03/18/2024
"Replaced gearcase, clutch, stator, rotor and slider tested unit opt test good."
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Corina B
Job Details: 03/18/2024
CC that they were using the right side and the front left burner error code f47. Confirmed. Part is discontinued ; ordrng 1 W10607546 (Control) and 1 WPW10396549 (Element) and 1 W11672508 (Element) and 1 W10396547 (Burner)
We serviced a
GE RANGE
Model jgbp80mev4bc
Near Cleveland, OH 44110
Manny
Job Details: 03/18/2024
"Cc oven not heating, verified and igniter not glowing but good voltage to it, unit needs igniter ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model GST9679PW1
Near East Cleveland, OH 44112
Manny
Job Details: 03/18/2024
"Cc unit not working, verified and broken switch, unit needs switch.; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/18/2024
"Cc unit not making ice then started making ice again, verified and no issues found ran harvest and fill test both pass, there was a bit of ice on the fill tube, it could have been frozen but its clear now, advise customer to monitor the unit, op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Cleveland, OH 44104
Manny
Job Details: 03/18/2024
Replace parts ordered opt test ok
We serviced a
GE DRYER
Model DCVH680EJ1WW
Near Cleveland, OH 44106
Manny
Job Details: 03/18/2024
"Unit control humming and relay super hot, check sensors and thermostat open and safety thermostat out of range, motor switch burn out and open, unit needs control switch and sensors, customer will call us to let us know; ordrng 1 WE4M488 (control bd) and 1 WD21X10261 (switch interlock) and 1 WE4M398 (thermistor) and 1 WE4M160 (t-stat,hi limit l210), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Cleveland, OH 44102
Manny
Job Details: 03/18/2024
"Cc unit makes noise and frosting on back, verified and noise when compressor running, customer had floor damage and floor warping causing the noise, and rails hard and not closing properly, unit needs bottom drawer rails.; ordrng 4 WPW10233777 (Rails)s"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Rocky River, OH 44116
Marie V
Job Details: 03/18/2024
"Cc that unit is freezing food in fresh food section, 35* at the lower back and 17 in freezer . Took cover of evaporator, no frost only few inches. Unit has a low side leak. Cust will call back if he wants to continue ; ordrng 1 W10836706 (Evap) and 1 W11209866 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 Tjaf1200 () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Fairview Park, OH 44126
Manny
Job Details: 03/18/2024
Replace filter head opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mentor, OH 44060
Corina B
Job Details: 03/18/2024
"Replaced the ui, cover and gasket. Advised Cust to monitor."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Novelty, OH 44072
Jason N
Job Details: 03/18/2024
"Cc unit noise and vibration in spin cycleRan test cycle, no abnormal noise or vibration. Advised customer of noises to be expected with rotor/stator style machine during agitation and spin. Ran normal wash cycle with clothing load. Unit sensed, filled and then advanced to agitation. Canceled cycle and switched to Drain and Spin. Unit spin out and drained properly, normal vibration as designed. No issues found with unit, unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details: 03/18/2024
"Cc unit not making iceRan ice maker diagnostics, found code e5 for timed ice making. Ice maker has ice in mold. Ran harvest, ice maker indexed. Power cycled unit to clear fault. Advised customer to monitor ice production next 24-48 hrs."
We serviced a
MAYTAG WASHER
Model MAH4000AWW
Near Painesville, OH 44077
Dan H
Job Details: 03/18/2024
"Customer complaint of musty smell and water not completely draining, drain pump is working, found drain hose for boot clogged, cleared, op test good"
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Mentor, OH 44060
Dan H
Job Details: 03/18/2024
"Customer complaint that lights are out, confirmed, lights are turning on intermittently, unit needs new control ; ordrng 1 WR55X11098C (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 03/18/2024
"Customer complaint that unit is not starting just beeping, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, user interface test passed, started normal wash cycle, lid locked, unit filled and began agitating, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV405ETPAWRAA
Near Conneaut, OH 44030
Dan H
Job Details: 03/18/2024
"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 DC47-00019A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Ashtabula, OH 44004
Dan H
Job Details: 03/18/2024
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWB766FW2
Near Painesville, OH 44077
Jason N
Job Details: 03/15/2024
Installed suspension. Ran test cycle and calibration. Op test good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/15/2024
"Cc freezer door seal coming off Found bottom of freezer door gasket had come out of door track. Used silicone in door track(to prevent gasket from pulling out again) and pushed gasket back into place. Ensured gasket mating properly to cabinet. Checked ff door gasket, checked good. Cleared condensation buildup from freezer section. Op test good."
We serviced a
MAYTAG DRYER
Model MEDE300VW0
Near Painesville, OH 44077
Dan H
Job Details: 03/15/2024
"Customer complaint that unit is not spinning, confirmed, found belt had fallen off of pulley, belt is pretty shredded, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Novelty, OH 44072
Corina B
Job Details: 03/15/2024
"CC that the u it will fill and drain with water at 33 minutes. Ran diag F7e9 Locked Rotor,. Checked the basket, free spinning. Started a cycle with clothes, filled, agitated, drained, spun, filled and spin out the clothes. Advised Customer bigger loads are better than smaller Opt test ok."
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Garrettsville, OH 44231
Corina B
Job Details: 03/15/2024
"Replaced the chute, burner and funnel. Opt test ok"