We serviced a
FRIGIDAIRE WALL OVEN
Model FGET2765PBC
Near Painesville, OH 44077
Dan H
Job Details:
09/12/2023
Installed new control. Op test good
We serviced a
GE DRYER
Model GFDR485EF1MC
Near Shaker Heights, OH 44120
Bill
Job Details:
09/12/2023
"Changed idlers and rollers, oiled and tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Avon, OH 44011
Angel
Job Details:
09/12/2023
"Cc that doors are mot aligned and freezer door not sealing properly. Verified seal and towards the top of the seal it needs to be steamed out for it to seal properly, steamed out seal and got it to seal properly, also leveled out doors opt test good."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Oberlin, OH 44074
David R
Job Details:
09/12/2023
Customer put new knob on but the little bracket piece inside is messed up due to the timer being scrapped up. Ordering new knob and timer ; ordrng 1 W11675852 (Knob) and 1 W11566736 (Timer)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Elyria, OH 44035
Marie V
Job Details:
09/12/2023
"Cc of unit not cooling. Confirmed, found compressor drawing 9.8amps. Unit will need new compressor.; ordrng 1 W10160407 (Compressor) and 1 W10613606 (Start device)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44111
Manny
Job Details:
09/12/2023
"Cc unit wont advance in cycle, verified and found codes F7E5, F7E3, f7e4 and f7e1 all for drive components, verified and ran test cycle and water coming from the center of pulley, unit needs gearcase, motor, pulley, pump, shifter and cap as they are saturated with water; ordrng 1 W11449840 (Gear case) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11395618 (Cap) and 1 W11481722 (Shifter) and 1 W11399437 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Shaker Heights, OH 44120
Jason N
Job Details:
09/12/2023
"Cc unit making loud noise during agitationChecked under unit, found belt shield saturated with oil. Gearcase is leaking oil. Unit will need gearcase and drive belt replaced. Customer declined repair, estimate only. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X27538 (Drive belt)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44128
Jason N
Job Details:
09/12/2023
"Cc unit not heating Ran timed dry test, verified no heat. Checked power into unit from receptacle, good at 243v L to L. Checked all thermals, found hi limit thermostat open. Replaced using misc truck stock part. Reran dryer test, good heat and airflow at vent outlet. Op test good.; used 1 W10900067 (Cutoff-Tml) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Beachwood, OH 44122
Joe O
Job Details:
09/12/2023
Cc: screeching noise intermittentlyFound belt stretched. Replaced belt. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Brian M
Job Details:
09/12/2023
Cc unit not spinning out cloths Found speed sensor not picking up basket Replaced actuator still unit not seeing basket Will need control ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Chardon, OH 44024
Brian M
Job Details:
09/12/2023
Cc ice bin not coming out Removed bin and cycled icemaker Icemaker and bin are functioning
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Chardon, OH 44024
Brian M
Job Details:
09/12/2023
"Cc knobs not aligned Tweaked the knobs, for the burners Opts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon, OH 44011
Angel
Job Details:
09/12/2023
Cc that small plastic piece on door broke and seal is ripping. Replaced seal and explained to customer the piece that broke on door is considered as cosmetics warranty will not cover the whole door would need to get replaced and the plastic piece is not a functional issue.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44120
Jason N
Job Details:
09/12/2023
"Cc unit no agitation, just spinsRan diagnostics, found code f7e1 for tachometer missing or wrong signal. Ran test cycle, unit did not shift into agitation. Also noticed some drive belt slippage when running in spin mode. Checked under unit. Found shifter non operational. Replaced shift actuator using customer supplied pre Id part. Replaced drive belt using truck stock. Ran test cycle, all functions passed. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Chardon, OH 44024
Brian M
Job Details:
09/12/2023
Cc Handles not on Put handles on
We serviced a
WHIRLPOOL WASHER
Model MVWB850YW1
Near Cleveland, OH 44102
Jason N
Job Details:
09/12/2023
"Cc unit displays UL frequently and goes offbalance.Ran test cycle, unit functions passed, but can here scrapping noise under unit from rotor. Ran spin test, loud bearing noise, tub bearings are worn and will need replaced. ; ordrng 1 W10435302 (Bearing)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Strongsville, OH 44136
David R
Job Details:
09/12/2023
"Cc unit stopping mid cycle. Sent video to me. Contact whirlpool. Techline went over that it sounds like the door is something opening up or door switch malfunctioning causing it to stop mid cycle and not turn on. Order door switch, door hinges and harness; ordrng 1 W11551763 (Door switch) and 2 W11551301 (Hinge)s and 1 W11556656 (Harness)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Brecksville, OH 44141
Bill
Job Details:
09/12/2023
"Cc unit not turning on, confirmed cc. Main knob was broken would not turn the timer. Ordered knob, customer stated they would install knob when it arrived.; ordrng 1 W11675852 (Knob)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EWH01
Near Beachwood, OH 44122
Joe O
Job Details:
09/12/2023
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW00
Near University Heights, OH 44118
Joe O
Job Details:
09/12/2023
"Cc: not freezingFound temps at 24 degrees. Found evap completely frosted over. Found thermistor in range. Element checked good. Needs control; ordrng 1 W11382529 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Royalton, OH 44133
Bill
Job Details:
09/12/2023
"Cut out old agitator, changed hub and replaced new agitator. Opt test good."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Chardon, OH 44024
Brian M
Job Details:
09/12/2023
Cc of squeaking then it stopped Ran unit no abnormal noisesTook bottom cover off and inspected Removed belt and spun idler pulley no issues present at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland Heights, OH 44118
Joe O
Job Details:
09/12/2023
"Cc: grinding noiseFound gear case leaking oil onto cam gear, cam slipping. Needs cam and gear case; ordrng 1 W11454372 (Gear case) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near East Cleveland, OH 44112
Jason N
Job Details:
09/12/2023
"Cc unit lid not lockingPlugged in unit, found lid lock continually trying to lock but not engaging. Replaced lid latch using customer supplied pre Id part. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near North Royalton, OH 44133
Bill
Job Details:
09/12/2023
"Changed Ui and control board, opt test good. Advised customer to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Streetsboro, OH 44241
Brian M
Job Details:
09/12/2023
Cc rack not pulling out Found track clip pushed out wards and snagged gasket Put clip into place OP Test Ok
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HS01
Near Strongsville, OH 44136
Bill
Job Details:
09/12/2023
"Cc unit not working, confirmed cc. Power to unit is present, ordered high level thermostat. Follow up set for 9/15.; ordrng 1 W10464566 (High limit switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Mogadore, OH 44260
Brian M
Job Details:
09/12/2023
"Cc unit was not pumping out water but running. Plugged unit in found unit it flood mode and just pumping Reset control by holding start button for 10 seconds Ran diagnostics no error ran auto test no issues, ran calibration. Customer had a basket of clothes, added clothes, found customer to be using 2 mega tide pods. Advised customer that the pressure sensor could have picked up suds instead of water. Advised on soap usage."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Columbia Station, OH 44028
Bill
Job Details:
09/12/2023
"Replaced control, ran diag auto test. Opt test good."
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG3911QW1
Near Strongsville, OH 44136
Bill
Job Details:
09/12/2023
"Cc unit not responding, confirmed cc. Held the started button for a few sec got the unit to kinda respond, ordered new control board and motor control board. Office to follow up as the main control is out of stock.; ordrng 1 808653801 (Motor control) and 1 5304511966 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Elyria, OH 44035
Marie V
Job Details:
09/12/2023
"Cc that unit is not cooling. When arrived unit was off , But found frost on evaporator , from when unit does not defrost all the way. Will order defrost circuit parts. Verify heater has 120ohms, in range, ; ordrng 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor) and 1 W11321510 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Olmsted, OH 44070
Angel
Job Details:
09/12/2023
Cc that they have H20 on the display and wont turn off. Explained to customer that its indicating to replace filter and I also showed them how to reset it once they replace filter.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Rocky River, OH 44116
Manny
Job Details:
09/12/2023
"Cc unit turning off half way through, verified and found thermostat damaged, unit needs thermostat, and possible the harness, customer is going to contact wpl and ask them if they can cover the repair.; ordrng 1 W10668273 (thrmst-fix) and 1 W11383533 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXVT01
Near Painesville, OH 44077
Dan H
Job Details:
09/12/2023
"Installed new thermostat , op test good"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Dan H
Job Details:
09/12/2023
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element , customer does not want repair ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Rocky River, OH 44116
Manny
Job Details:
09/12/2023
"Cc unit not starting, verified and unit displaying F01 code for control, unplugged unit and plugged back in after like 30 seconds and teied starting a cycle and F01 came back on, unit needs main control, no continuity on belt switch. Customer will not proceed with the repair ; ordrng 1 WPW10110641 (cntrl-elec) and 1 279782 (Belt switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near North Ridgeville, OH 44039
Marie V
Job Details:
09/12/2023
"Cc that the unit works sometimes a d sometimes it does not. That clothes are wet at the end of the cycle. Stared unit, it starts to heat up. Works ok. But if unit shuts of the motor or motor stops spinning is overheating itself. Will order motor and wheel. ; ordrng 1 W11549461 (Motor) and 1 697772 (Wheel)"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Avon Lake, OH 44012
Angel
Job Details:
09/12/2023
"Cc that everything works good but when shes going to bake and use the timer unit will give her and F2E0 console disconnected. Tried to reset unit to see if it was just a glitch and needed to be reseted. Tested unit after resetting control by preheating it to 350* and using the timer like customer stated and worked as should. Told customer if issue continues they will need control replaced charged service call. ; ordrng 1 W11430942 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Broadview Heights, OH 44147
David R
Job Details:
09/12/2023
Cc FZ door not sealing. Found screw on left glider was not screwed all the way in. Corrected and now gliders and door closing correctly. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44120
Corina B
Job Details:
09/12/2023
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 1.66 oz r600 unit cooling, pressures good, replace the control and cover. op test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNXB0
Near Painesville, OH 44077
Dan H
Job Details:
09/12/2023
"Installed new grid, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Rocky River, OH 44116
Manny
Job Details:
09/12/2023
"Cc unit dispense water slowly but without the filter water pressure is good, verified and filter has low flow, when removed the filter water comes out normally, advise customer to try another filter as sometimes this can be clogged up from factory if the filter doesnt fix the issue then the housing needs to be replaced. Opt test ok; ordrng 1 W11162041 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Berea, OH 44017
Marie V
Job Details:
09/12/2023
"Cc that unit makes a noise qhen it starts and then shuts off. Ran diag found error code F7E5 shifter failure, F2E1 ui stuck button . Ran auto test, unit does not spins or agitates. Tilted unit and found slider has been scratching with rotor and both are stripped. Also some oil from gearcase. Cust will not fix. ; ordrng 1 W10915701 (Rotor) and 1 W11393685 (Gearcase) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Avon Lake, OH 44012
Angel
Job Details:
09/12/2023
Cc that unit is vibrating a lot and going off balance. Checked suspension and they were weak replaced them tested unit opt test good. Recommended customer to make sure they balance out there loads.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Brecksville, OH 44141
David R
Job Details:
09/12/2023
Replaced panel. All options working. Functions good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Chardon, OH 44024
Dan H
Job Details:
09/12/2023
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 37 degrees, freezer section temperature at 0 degrees, temperatures are good, air damper is working, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Chesterland, OH 44026
Dan H
Job Details:
09/12/2023
"Installed new door, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEW00
Near Sheffield Lake, OH 44054
Angel
Job Details:
09/12/2023
"Cc that unit was leaking from freezer section. Confirmed drain tube is clogged up causing issue, took apart freezer cleared out drain tube from i side and steamed out ice also went to back of unit and cleaned out drain tube reinstalled everything opt test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Shaker Heights, OH 44120
Corina B
Job Details:
09/12/2023
Replaced the fan. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Garfield Heights, OH 44125
Corina B
Job Details:
09/12/2023
CC that the unit will not turn on. Confirmed. Found the gfi outlet on the other side of the wall was tripped. Tripped the gfi on. Washer turned on and started working. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Garfield Heights, OH 44125
Corina B
Job Details:
09/12/2023
CC that the unit is not heating. Confirmed. Checked the igniter turns on no flame. Replaced the coils still no flame. Found the gas line was turned off. Turned the gas line on. Started heating. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Bedford, OH 44146
Corina B
Job Details:
09/12/2023
"CC that there was frost and ice build up in the freezer and ice maker does not work Unit was unplugged he asked the office if he should clean and unplug the unit. They advised him to clean it and unplug. Had a picture of the frost. Door looks left opened from the frost. Ice maker is not cycling. Does not have power to l to n. Checked the fuse, open. Will need a new harness."
We serviced a
WHIRLPOOL WASHER
Model WTW5500BW0
Near Maple Heights, OH 44137
Corina B
Job Details:
09/12/2023
"CC that there is no water going into the washer. Ran diag water coming in. Found the basket is seized. Will not turn. Checked underneath no oil leaking. Will need a Gearcase and Washplate. ordrng 1 W11454372 (Gearcase) and 1 WPW10215115 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Middleburg Heights, OH 44130
Marie V
Job Details:
09/12/2023
"Cc of a squeaky noise that unit makes while spinning. Replaced belt and cam from T/S, cam had white dust in it. Tested unit i was able to hear the noise. Is coming from gearcase. Ordering parts. ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W11550891 (Agitator), used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near North Royalton, OH 44133
David R
Job Details:
09/12/2023
"Verified customer needs gasket. Ordering gasket. ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland Heights, OH 44118
Joe O
Job Details:
09/12/2023
"Cc: not workingFound error codes f7e1(basket speed fault) f2e1(stuck key). Found unit is reading basket speed but control not reading speed properly. While checking the actuator, the unit locked itself, on basket speed test. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW3
Near Cleveland Heights, OH 44106
Joe O
Job Details:
09/12/2023
Cc: leakingFound excessive suds in unit. Advised on detergent usage. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Beachwood, OH 44122
Joe O
Job Details:
09/12/2023
"Cc: squealing noiseFound rollers and shaft worn. Needs dryer repair kit, and shaftCustomer does not want to repair at this time; ordrng 1 WPW10359270 (roller shaft,support), used 1 4392065 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JED3536WB04
Near Bratenahl, OH 44108
Jason N
Job Details:
09/12/2023
Installed glasstop and infinite switch. Tested all burners for operation. All tested good. Op test good.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
David R
Job Details:
09/12/2023
"Cc unit dryer not heating. Thermal fuse keeps popping. Replaced thermal fuse, thermostat fix, ignitor. No breaks in wires or burnt connections. Could be a break somewhere in middle of wires in harness but for now. Customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lakewood, OH 44107
Marie V
Job Details:
09/12/2023
"Cc that the unit was not latching and latch will just click, ran diag found error code on latch. Replaced latch, ran calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Willoughby, OH 44094
Dan H
Job Details:
09/12/2023
"Customer complaint that ice maker is not working, found ice maker turned off, turned ice maker on, ice maker cycled and ejected ice, ice maker filled, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Dan H
Job Details:
09/12/2023
"Installed new control, op test no good , now unit is advancing directly to done, capacitor and motor are good, unit needs new harness ; ordrng 1 W11590868 (Harness)"
We serviced a
FRIGIDAIRE RANGE
Model LGGF304KFP
Near Lakewood, OH 44107
Marie V
Job Details:
09/12/2023
"Cc that the oven does not works properly. Confirmed, found weak ignitor. Replaced ignitor from T/S, preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
GE RANGE
Model JBP23DR2WW
Near Lakewood, OH 44107
Marie V
Job Details:
09/12/2023
"Replaced bake element, preheated to 350*. Op test ok"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Lorain, OH 44053
Angel
Job Details:
09/12/2023
"Cc that unit is not heating. Ran unit and unit is heating went outside to check vent and it was completely clogged up. Customer removed some of the lint he was able to get but theres still way more that needs to be cleaned out, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Strongsville, OH 44136
Bill
Job Details:
09/12/2023
"changed main control, ran diagnostics auto test. Opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Amherst, OH 44001
David R
Job Details:
09/12/2023
"Took temps. FZ reading 15-20*, FF reading 35-40*. Looking at FZ evap, building up frost. Causing unit to not defrost properly. Will also need to order UI, not letting me go into diagnostics mode ; ordrng 1 W11518204 (UI)"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Amherst, OH 44001
Angel
Job Details:
09/12/2023
"Cc that ui works when it wants too sometimes it wont want to turn on with the power button and sometimes it does or it will just turn off mid cycle. Ran diagnostics and unit had and F9E1 long drain and a F5E2 lock failure most likely from it turning off by itself erased codes and ran a test cycle and passed perfectly fine. Explained to customer thst it eorked good as of now but will need control board and ui if issue continues to happen left her an estimate if she decides to fix.; ordrng 1 W10911040 (Ui) and 1 W11201284 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF79R20DW07
Near North Olmsted, OH 44070
Marie V
Job Details:
09/12/2023
"Cc that the temp on unit when tup to 40*, when arrived unit was at 20*, took evaporator cover off, full frost pattern, ordering control and thermistor .; ordrng 1 W11648349 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Dan H
Job Details:
09/12/2023
"Installed new control, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB9B
Near Painesville, OH 44077
Dan H
Job Details:
09/12/2023
"Customer complaint that water backs up into dishwasher from garbage disposal, tub filled with water, unit is not draining, found knock out plug still in garbage disposal, removed, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF5
Near Lakewood, OH 44107
Manny
Job Details:
09/12/2023
"Cc u it leaks and not dispense ice, verify and sheet of ice at the bottom of FZ preventing door from sealing properly, verify and drain is clogged up and frozen, unit needs drain tube; ordrng 1 241830905 (tube-drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44111
Manny
Job Details:
09/12/2023
"Cc unit not draining, verified and debris clogging up the drain port on tub, cleaned and u it drains properly, ran test cycle and opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, OH 44134
Manny
Job Details:
09/12/2023
"Installed shelves send by wpl, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Strongsville, OH 44149
Manny
Job Details:
09/12/2023
"Cc unit gives code, verify and found code 8-4 for overflow switch, verify and found oil and a piece of glass under the switch looks like oil spill and made it to the drip pan, removed and cleaned oil, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Chagrin Falls, OH 44023
Corina B
Job Details:
09/12/2023
"CC that all of the lights are not working. Confirmed. None of the lights are working. Checked the door switches, good. Turned the power off for 30 seconds Will need the lights, control board and cover. The cover is out of stock office to reschedule ; ordrng 4 W11632139 (Led light)s and 1 W10600696 (Cover) and 1 W11368839 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW8000AG0
Near Solon, OH 44139
Corina B
Job Details:
09/12/2023
Replaced the switch and housing. Ran a co test. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AD3
Near Cleveland Heights, OH 44118
Corina B
Job Details:
09/12/2023
CC that the unit will say open close door. Asked Cust when this happens walks away and then comes back to start the microwave. Advised Cust this is a safety issue. Have to start the unit as soon as you put something in the microwave. Can not walk away and come back to the microwave to start if. Working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44110
Jason N
Job Details:
09/12/2023
"Cc unit not starting/no water coming inStarted unit, found no issues with unit. Found customer does not know how unit operates. Advised customer on how to start a cycle. Unit is working as designed."
We serviced a
AMANA RANGE
Model ARG7302LL
Near Wickliffe, OH 44092
Jason N
Job Details:
09/12/2023
"Cc unit oven temperature not stableCustomer stated he has to set thermostat to 500 degrees to get unit oven to heat enough to bake or temperatures will drop too quick. Checked oven temp probe resistance, checked good at 1084ohms. Ran bake test to 350 degrees, oven preheated properly. Unit will need control(thermostat) replaced. Part (31864501) is discontinued. Unable to repair. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willowick, OH 44095
Jason N
Job Details:
09/12/2023
"Cc unit making an intermittent loud squeak noise.Customer stated unit has not made the noise today. Ran diagnostics functionality tests. Turned on fans, compressor and damper control. No abnormal noises heard. Observed unit for several minutes in normal cooling mode. Unit is not making any unusual noises at this time. Unable to duplicate noise complaint."
We serviced a
GE REFRIGERATOR
Model GFE28HSKESS
Near Lyndhurst, OH 44124
Joe O
Job Details:
09/12/2023
"Cc: not cooling properly in ff sectionFound temps in upper ff at 60 degrees and middle of fridge at 50 degrees. Found evap fan is not running. Manually tested fan. Needs ff evap fan; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windsor, OH 44099
Brian M
Job Details:
09/11/2023
"Cc washer not powering onNeeds control ; ordrng 1 W11116592 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44120
Manny
Job Details:
09/11/2023
"Replaced control, harness and pump, ran calibration and test cycle, opt test ok took core for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Manny
Job Details:
09/11/2023
"Cc unit has condensation on the outside of the FZ door, verified and door has condensation on the side. Ordering door; ordrng 1 W11572312 (Black stainless FZ door)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH7
Near Bay Village, OH 44140
Manny
Job Details:
09/11/2023
"Replaced gasket ran test cycle, lots of suds in the unit, advise customer to run a cycle without detergent and to add 2 tbsp of vegetable oil to dissipate the suds, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Bay Village, OH 44140
Manny
Job Details:
09/11/2023
"Replaced gasket, trim and igniter, opt-test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model KODE507ESS02
Near Rocky River, OH 44116
Manny
Job Details:
09/11/2023
"Replaced both boards, ran test at 350 on both cavities and good, took cores for return."
We serviced a
WHIRLPOOL DRYER
Model MDG4000BWW
Near Mentor, OH 44060
Dan H
Job Details:
09/11/2023
"Customer complaint that unit is not heating, confirmed, burner is short cycling, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS00
Near Novelty, OH 44072
Corina B
Job Details:
09/11/2023
"CC that the upper oven is not heating. Confirmed. Found the door latch is not letting the door close properly. The light is staying on unless you slam the door. The door latch being deformed because hot air getting around it, to replace the latch and the glass door liner. The ui is dim. Heated both ovens to 350* bake elements are turning on in preheat. After 30 minutes unit is at 350* in both ovens. Will need a door latch, glass door liner, ui and control. Customer does not want to repair ; ordrng 1 WPW10119142 (Control) and 1 WPW10312205 (Ui) and 1 W11029221 (Latch) and 1 W10755522 (Glass door liner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Mentor, OH 44060
Jason N
Job Details:
09/11/2023
"Cc unit interior lights not working, and water flow from dispenser is slowTested water dispense, verified low pressure. Reinstalled filter, same result. Unit will need filter housing replaced. Found LED modules lightly flicking in both sections. Identified failed module in lower FF section. Unit will need filter housing and lower ff LED module replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10862460 (Housing) and 1 WPW10515057 (Light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Painesville, OH 44077
Dan H
Job Details:
09/11/2023
"Customer complaint that unit was not cooling, Fresh food section temperature at 40 degrees, freezer section temperature at 1 degrees, found wire on defrost harness broken, unit needs new defrost heater and harness , customer does not want repair at this time; ordrng 1 WPW10495967 (Heater) and 1 W11545823 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Painesville, OH 44077
Dan H
Job Details:
09/11/2023
"Customer complaint that unit shuts off after 10 minutes, held wet rag on moisture sensor and started normal dry cycle, unit continued running passed 10 minutes, moisture sensor is good, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rock Creek, OH 44084
Dan H
Job Details:
09/11/2023
"Installed new ice maker, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Moreland Hills, OH 44022
Corina B
Job Details:
09/11/2023
"CC that the unit is not heating correctly. Confirmed. Found the bake element is open. Will need an element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pepper Pike, OH 44124
Corina B
Job Details:
09/11/2023
Replaced the latch. Ran a calibration. Opt test ok
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Andover, OH 44003
Dan H
Job Details:
09/11/2023
"Customer complaint that unit is not starting, confirmed, found thermal fuse open again installed new thermal fuse, op test good , customer has no airflow at outside vent, advised customer to have vent cleaned out"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Shaker Heights, OH 44122
Corina B
Job Details:
09/11/2023
CC that the unit is not washing the dishes and drying them. Ran diag 4-3 wash motor not running 7-1 no heat. Ran a calibration. 0 volts at the control to the pump and motor. Will need a new pump and control; ordrng 1 W11025157 (Pump and motor) and 1 W10906426 (Control)
We serviced a
FRIGIDAIRE RANGE
Model LGGS3043KFR
Near Cleveland, OH 44109
Bill
Job Details:
09/11/2023
"Cc burner not igniting, confirmed cc. Found debris blocking part of the gas orifice, cleared debris. Tested opt test good.."
