Near Cleveland, OH 44113
Joe O
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRT138FZDW03 Cc: not coolingFound compressor not running. Found ptc relay came off compressor. Re installed ptc. Unit is cooling. Advised customer to allow 24 hrs for unit too cool. Op test ok
Near Geneva, OH 44041
Jeff M
Job Details: 02/22/2021
WASHER WHIRLPOOL WFW9050XWOO Installed the new part op tested good.
Near North Olmsted, OH 44070
Marie V
Job Details: 02/22/2021
DISHWASHER WHIRLPOOL KDTM404ESS3 "Cc that the unit has water at the bottom of the unit and it keeps coming in until it over flow and damage the floor, when not in use. Removed unit and check for the loop on the side of the unit is there. But the way that the drain hose is installed it goes on the floor all the way until it gets to the disposal. The drain hose needs to be installed up higher so the water does not siphon back in it. Cust need installer or construction."
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/22/2021
RANGE KITCHENAID KERA205PBL0 "Cc that the cancel button wont work and that the unit is missing the warm zone switch. Confirmed. Unit will need membrain switch and warm zone switch . The unit is color black and it shows that is discontinue , told cust she said is ok to get it in stainless steel. Cust paid for SC and Parts.; ordrng 1 WPW10163902 (Switch) and 1 WP9762103 (Membrain), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRB322DMHV01 "Cc that the unit is leaking water from freezer. Confirmed.replaced drain tube and steamed all ice on the drain, cleared out ice. Op test ok"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/22/2021
WASHER MAYTAG MHW5630HC2 "Replace drain pump ran normall cycle with few clothes the drain pass ,opt test ok"
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 02/22/2021
SANDER WHIRLPOOL WRX986SIHZ00 Cc that refrigerator was not working had no power but intermittently. We verified the outlet and had 120v but when unit gets plugged in the voltage would drop causing it to have no power. We connected our extension cord to a different outlet in the kitchen and unit started back up as should with everything running. Recommended customer to have a electrician to verified the wiring on outlet for proper functioning for unit. AT
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/22/2021
COOK TOP JENN-AIR JGD3536GS00 "Installed spark module, and igniter switch harness. Tested. Op test no good. Needs burner heads( center rear, and right) and needs electrodes(center rear and right)Burner head and electrode show out of stock. Office to reschedule ; ordrng 1 W10876261 (igntr-surf) and 1 W10876262 (igntr-surf) and 1 W11084067 (burnr-head) and 1 W11084065 (burnr-head)"
Near Sheffield, OH 44054
David R
Job Details: 02/22/2021
WASHER MAYTAG MVWC565FW2 "Cc unit is louder than older unit while running, rubber smell. Ran unit is diagnostics and high spin. No noise, unit sounds are normal. Looked at main control, harness wire, drain pump, drive components, all are good, no burns or tears, nothing hitting against each other. Rubber smell could be coming from new water line hoses, or when the motor heats up while activating, or belt when activated as well. Unit test ok. Op test ok"
Near Hiram, OH 44234
Brian M
Job Details: 02/22/2021
DRYER WHIRLPOOL WED9550WW1 "Cc no heat Found element open Advised on replacing element and sensors ; ordrng 1 WP8544771 (element) and 1 279973 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
David R
Job Details: 02/22/2021
RANGE WHIRLPOOL WFG320M0BS3 Replaced parts. Tested. Good. Op test ok
Near Rootstown, OH 44272
Brian M
Job Details: 02/22/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TW Cc unit not freezing Found unit to be in a non heated garage at 21 degrees Compressor not running Turned temp knob t coldest point unit kicked on removed evap cover frost pattern showed Advised unit is working properly and is shutting down prematurely due to outside temps
Near Bay Village, OH 44140
David R
Job Details: 02/22/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc unit not getting water. Verified. Water valve has correct resistance and getting 120. Disconnected hose from water valve and house. House shutoff is working and water coming from that. Cannot blow through hose. Customer will need new water supply line, let customer know. As far as unit goes, test correct."
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/19/2021
DISHWASHER WHIRLPOOL WDT975SAHZ0 "Installed sump, lower spray arm, door seal, and insulation. Ran test cycle. Op test ok"
Near Avon, OH 44011
David R
Job Details: 02/19/2021
WASHER WHIRLPOOL WFW5620HW1 "Replaced control. Tested. Good. Ran diagnostics, good. All components working. Op test ok"
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/19/2021
WASHER WHIRLPOOL WTW8500BW0 "Cc unit coding uL and not finishing cycles. Checked tub springs, checked good. Ran manual spin test, found tub wobbling and scrapping nose underneath. Unit needs bearing kit. Replaced using truck stock. Ran auto test and manual spin test. No abnormal noise, op test good.; used 1 W10435302 (BEARING) from stock"
Near Wickliffe, OH 44092
Corina B
Job Details: 02/19/2021
WASHER WHIRLPOOL WFW86HEBW1 CC washer door locked and loud noise when on. Error code F8 E1 no water detected. Drain pump stuck on. Rebooted control. Optest okay.
Near Shaker Heights, OH 44120
Corina B
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KBFN502EPA00 CC that the mullion rail came off the bracket. Reinstalled the mullion rail. Optest ok.
Near Shaker Heights, OH 44120
Corina B
Job Details: 02/19/2021
DRYER WHIRLPOOL WED6400SW1 CC that there is a squealing noise and a burning smell. Found the Isley pulley seized. Did not need the belt. Belt looks good. Rather idler pulley. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near South Euclid, OH 44121
Joe O
Job Details: 02/19/2021
OTR MICROWAVE WHIRLPOOL WMH75021HZ2 Installed magnetron and diode. Tested. Op test ok
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/19/2021
WASHER WHIRLPOOL MVW6230RHW "Installed belt, ran diagnostics test cycle. Op test ok"
Near Cleveland Heights, OH 44121
Corina B
Job Details: 02/19/2021
DISHWASHER MAYTAG MDB4949SHZ0 CC not washing the dishes. Ran diag f7e1 no heat. Checked the control. Found the pump and motor wire not connected. Reconnected the wires. Ran a calibration. Unit is washing and the heater turned on. Optest ok.
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/19/2021
DRYER MAYTAG MEDC465HW0 I unplug the machine and plugged it back in it was receiving 120 V AC after plugging it back in and it started to work. Customer needs an electrician to replace the outlet plug
Near Westlake, OH 44145
Gabriel P
Job Details: 02/19/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ02 Found door not sealing properly and found evaporator on fridge frozen we steamed out the evaporator and steamed the seal on door for better sealing. The door is sealing properly after steaming. Recommended customer to make sure to close door properly to avoid issue happening again. Opt test ok. AT
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/19/2021
RANGE KITCHENAID KFED500EWH03 Verified cavity on unit and since we ordered the touch up paint for the unit it has peeled off about six inches in length and about 1/4 inch wide. Called whirlpool tech line to notify the issue. Spoke with Ed and emailed a picture of the damage on the cavity to him. They made a file and they will contact Customer as soon as possible unit is not repairable.
Near Solon, OH 44139
Dan H
Job Details: 02/19/2021
COOKTOP ELE KITCHENAID KECC567HSS0 "Installed new infinite switch, op test good"
Near Bedford Heights, OH 44146
Jason N
Job Details: 02/19/2021
REFRIGERATOR AMANA ART318FFDB07 "Cc unit not cooling Customer stated her jello is not setting up, ff section seems to be too warm. Found container blocking airflow at vent opening. Asked customer how long container has been there. Customer did not know. Removed container. Good airflow. Op test good."
Near Cleveland, OH 44111
Marie V
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KRMF606ESS01S "Replaced control ,op test ng. Found leds unplugged on fresh food section . Plugged back in lights got dim. Replaced led from bottom of ice maker. Op test ok. Also door was a little stiff to close. Added some parts petroleum jelly on top of the mullion. Op test ok"
Near Cleveland, OH 44104
Jason N
Job Details: 02/19/2021
DRYER AMANA NED4655EW1 "Cc unit making loud noise when tumbling.Confirmed noise, found screws stuck in felt seal. Removed and retested. No abnormal noise heard. Op test good."
Near Mentor, OH 44060
Joe O
Job Details: 02/19/2021
DRYER WHIRLPOOL WED4815EW1 "Cc: not heating, knob wont moveFound unit is only receiving 120v. Customer has older style fuses and could not flip breaker. Customer needs electrician to check the dryer fuse."
Near Geneva, OH 44041
Joe O
Job Details: 02/19/2021
DRYER MAYTAG MED7230HW1 "Cc: clean vent lightFound unit has good heat and air. Venting is clear. Called whirlpool tech line spoke with Chris, he stated the control is picking up on some back pressure, but the unit has good heat and air flow. He stated if the lint screen gets too backed up during the load it can also cause this issue. Spoke with BJ, He stated to replace the control. Needs control.Control shows out of stock.; ordrng 1 W11441687 (Control)"
Near Euclid, OH 44123
Jason N
Job Details: 02/19/2021
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed pump motor. Ran wash test then cancel drain, no leaks found. Op test good."
Near Strongsville, OH 44136
David R
Job Details: 02/19/2021
DRYER WHIRLPOOL WED4815EW1 "Cc no heat. Found L2 on terminal block not attached. Corrected, tested, unit is heating and cycling. Op test ok"
Near Broadview Heights, OH 44147
David R
Job Details: 02/19/2021
DISHWASHER KITCHENAID KUDS30IVBT4 Replaced part. Tested. Good. Opening and closing. Op test ok
Near Cleveland Heights, OH 44106
Jason N
Job Details: 02/19/2021
DISHWASHER KITCHENAID KDPE234GPS0 "Cc unit leaking Customer stated its leaking from side fill hose. Confirmed side fill hose had chew marks, will need replaced. Customer also stated dispenser door not staying closed. Confirmed release button is broken away. Ordering dispense. ; ordrng 1 W10861000 (Dispenser) and 1 W10878507 (Fill hose)"
Near Broadview Heights, OH 44147
David R
Job Details: 02/19/2021
DRYER MAYTAG MGDC465HW0 "Replaced parts. Tested, put a little lubricant on both ends, unit door is closing a little smoother. Adjusted striker a little, had customer test. Advised customer still have to give unit a little push in order for the striker to get past the catch. Op test ok"
Near Willowick, OH 44095
Corina B
Job Details: 02/19/2021
REFRIGERATOR FRIGIDAIRE FRS6R5ESBU CC that the water is not dispensing. Removed John guest fitting from door to waterline. Dispensed water. Found water line frozen going into freezer door. Will need new door. Door not available part number. ; ordrng 1 241668181. (Door)
Near Lakewood, OH 44107
Marie V
Job Details: 02/19/2021
DISHWASHER WHIRLPOOL WDT720PADM2 "Cc that the unit was leaking and that every time she tries to start a cycle unit will shut down. Confirmed unit will not start any cycle. Ran diag nor error codes. After auto test got F5E2 door stuck close. Is said that open and close door and press start if it starts instruct cust to open and close door between cycles . For the leaking unit is not installed properly, cust has granite counters and installer put a white piece of wood on top of the unit , now unit does not sit properly is leaning forward from the top and front legs arent touching the floor. This will cause a leak. Explain cust . Op test ok"
Near Rootstown, OH 44272
Brian M
Job Details: 02/19/2021
WASHER WHIRLPOOL WTW6120HW0 Installed control Ran auto test and DLS calibration
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/19/2021
WASHER WHIRLPOOL NTW4600YQ1 "Replace all parts ran calibration and auto test pass ask customer to run a normal cycle she didnt load unit properly had to much clothes ask my new technician to advise her how to use unit and better to fill unit with clothes and she also put alot of detergent as well explain her to only use two tablespoons ,normal cycles unit started working as design opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 02/19/2021
DISHWASHER WHIRLPOOL WDTA50SAHN "Replace pump assembly ran diagnostics test pass,heating element turn to 223 degree everything working as designed,opt test ok"
Near Willoughby, OH 44094
Joe O
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KRFF507ESS00 "Cc: not making ice, frost build up on outside of ice binFound no stored ice maker error codes. Found temps in ff section at 37 degrees, freezer at 4 degrees. Ran test 57 ice maker harvesting, ran test 45 ice maker not filling. Needs water valveValve out of stock, office to reschedule; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Marie V
Job Details: 02/19/2021
OTR MICROWAVE WHIRLPOOL WMH73521CS4 "Cc that the unit will say open and close the door. Replaced door switch fromT/S and main fuse. Connected unit back in. Tested unit. Op test ok; used 1 W10450407 (Interlock wire), and 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Euclid, OH 44132
Jason N
Job Details: 02/19/2021
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc unit not washingRan diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Replaced pump/ motor using customer supplied pre Id part. Ran diagnostics cycle in entirety, op test good. Called wp techline, Ed, documented issue again for motor failure."
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KBFS20EVWH5 "Found freezer evaporator clogg with ice replace service pointer tube and steam all ice and clean clogg buggers,opt test ok customer also complaints that is not making ice found unit ice maker turn off and main valve turn off correct issue ice maker cycle and fill test pass but no water enter inside icemake advise customer to get a plumber and replace sattle valve for a 1/4 turn valve,opt test ok ; used 1 W10619951 (Tube) from stock"
Near North Royalton, OH 44133
David R
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KFCP22EXMP4 "Cc last week they smelled a weird smell, (described similar to vicks) coming from back of unit, customer moved unit and soon after smell disappeared, no lost of cooling or no other malfunctions. Took apart back of unit by compressor, checked all wires and components, good, nothing loose or burnt. Checked main control box, took out and looked at control. Good, no marks."
Near Andover, OH 44003
Jeff M
Job Details: 02/19/2021
RANGE KENMORE 790.7343331 The igniter failed installed truck stock op tested good ; used 1 12400035 (Ignitor) from stock
Near Brecksville, OH 44141
Jason N
Job Details: 02/19/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "Installed control board. Light operation test good. While putting light cover back on, lamp burnt out. Ordering new lamp for customer will install himself.; ordrng 1 8206232A (Lamp)"
Near Mentor, OH 44060
Joe O
Job Details: 02/19/2021
DRYER MAYTAG MEDC215EW1 Cc: loud noise when heated upRan test cycle. Did not hear any abnormal noises. Checked rollers and pulley. Ran test cycle with towels. Could not duplicate issue. Unit functioning as designed. Op test ok
Near Mentor, OH 44060
Joe O
Job Details: 02/19/2021
REFRIGERATOR GE ZISB420DRJ "Cc: knocking noiseCustomer stated it started as a buzzing noise, not knocking noise. Shut unit off heard knocking noise not long enough to know where its coming from. Started unit back up. Unit did not knock again. Tried multiple times. Could not get unit to knock again. Advised customer if unit starts making the noise again to have call us back out."
Near Cleveland, OH 44128
Dan H
Job Details: 02/19/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Customer complaint that unit is not making ice, found no water to unit, advised customer that they need a plumber"
Near Strongsville, OH 44136
David R
Job Details: 02/19/2021
RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit taking a long time to preheat, will get stuck on a number for about 10-15 mins. Tested power, good, tested elements, good. Hidden bake element, could not take out to look at it, already hot. Set unit to 400, took about 10 mins to get to 395, at 395* it stopped there for about another 10 mins before getting to 400*. Could hear relays clicking. Ordering control, will use sensor and element if needed.; ordrng 1 W11295998 (Control) and 1 WP9755770 (Bake element) and 1 WPW10181986 (Sensor)"
Near Garrettsville, OH 44231
Brian M
Job Details: 02/19/2021
WASHER MAYTAG MVWC565FW2 Cc unit not washing properly Found cold water entering but slowly Removed filter on cold water and cleared it Ran water test OP Test Ok
Near Chagrin Falls, OH 44023
Jeff M
Job Details: 02/19/2021
REFRIGERATOR JENN-AIR JFC2290REM00 Installed the new part op tested good.
Near Cleveland, OH 44113
Marie V
Job Details: 02/19/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Inspected door whit cust. Is good. Replaced door op test ok. Customer need whirlpool name plate, ask if she need us back she said no is ok , she can put it on.; ordrng 1 W11223753 (Name plate)"
Near Broadview Heights, OH 44147
David R
Job Details: 02/19/2021
DRYER WHIRLPOOL WGD7500GW0 "Replaced UI. Tested serval times and unit start button is working correctly. Good, op test ok"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/19/2021
DRYER MAYTAG MEDB835DC4 Cc of double run times to dry Found unit to be heating up properly Advised on sensors and to have vent cleaned
Near Cleveland, OH 44109
Marie V
Job Details: 02/19/2021
WASHER WHIRLPOOL WTW4955HW1 "Cc that the unit on quick cycle takes about an hour and that the normal about 2 and a half hour. Ran diag no error codes. Ran auto test , everything checked good. Ran a quick cycle to see how long it took. Will order a control , ; ordrng 1 W11498796 (Control.)"
Near Broadview Heights, OH 44147
Dan H
Job Details: 02/19/2021
DRYER WHIRLPOOL WED4900XW0 "Customer complaint that unit stopped working, confirmed, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Strongsville, OH 44149
Dan H
Job Details: 02/19/2021
WASHER WHIRLPOOL WTW5000DW "Customer complaint that unit went off balance then smelled like something was burning, unit unplugged when tech arrived, plugged in, drain pump started , canceled, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, both working, no burning smells noticed, unit is operating as designed"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/19/2021
WASHER MAYTAG MVWB865GC0 Cc of noise Found noise to be normal noise caused by slider and clutch Ran auto test and calibration OP Test Ok
Near Moreland Hills, OH 44022
Brian M
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KRFC704FPS Installed icemaker and bin OP Test Ok
Near Kent, OH 44240
Brian M
Job Details: 02/19/2021
WASHER WHIRLPOOL WTW8500DC5 Cc of error Found f2e1 and f6e3Was able to access auto test unit ran fineRan UI test intermittently workingwill need a UI console ; ordrng 1 W11095624 (console)
Near Parma, OH 44134
Marie V
Job Details: 02/19/2021
DRYER WHIRLPOOL IGD4400VQ2 "Cc that the unit sometimes is making a squeaking noise. Confirmed. Unit will need pulley , belt and Olivers. Replaced op test ok; used 1 WP691366 (Pulley), 1 349241T (Rollers), 1 341241 (Belt), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/19/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Found refrigerator in the garage explain customer why it will not cool properly in winter,opt test ok"
Near Independence, OH 44131
Corina B
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
Near Kent, OH 44240
Brian M
Job Details: 02/19/2021
WASHER WHIRLPOOL CAE2745FQ1 Cc unit will not drain Found drain pump just humming Needs drain pump ; ordrng 1 WPW10276397 (drain pump assy)
Near Parma, OH 44134
David R
Job Details: 02/19/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived and customer said everything has been normal in fridge, no freezing since adjusted. Replaced diffuser and cover. Advised customer of not putting items directly in front of diffuser, can cause to freeze because of cold air coming directly from FZ through diffuser. Tested. Good. Op test ok"
Near Burton, OH 44021
Jeff M
Job Details: 02/19/2021
DISHWASHER WHIRLPOOL WDT780SAEM1 The unit is not wash I ran a cycle I found the motor not running needs a new sump motor ; ordrng 1 WPW10605057 (Sump) and 1 Ship
Near Cleveland, OH 44106
Dan H
Job Details: 02/19/2021
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 "Installed new seal kit, op test good"
Near Kent, OH 44240
Brian M
Job Details: 02/19/2021
WASHER MAYTAG MVWB765FW Cc unit not spinning Found slider to be binding up Needs gearcase and slider kit ; ordrng 1 W10734521 (slider) and 1 W11393685 (Gearcase)
Near Highland Heights, OH 44143
Dan H
Job Details: 02/19/2021
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit only fills with a little bit of water, customer placed load of towels and started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"
Near Columbia Station, OH 44028
David R
Job Details: 02/19/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit light in FF ceiling and FZ. Found FZ light defective. Replaced from t/s. Tested. Good. Op test ok; used 1 W10695459 (LED MODULE) from stock
Near Eaton Township, OH 44044
David R
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced gaskets. Tested. Let customer know to leave doors closed for about half an hour. Good. Op test ok
Near Chagrin Falls, OH 44023
Jeff M
Job Details: 02/19/2021
RANGE KITCHENAID KFGG504KPS0 The temperature officer is positive 30° I preheated the oven to 350 after 20 minutes of waiting the temperature on the cookie sheet was only 310°. Needs a new control and temp sensor; ordrng 1 W11088878 (Control) and 1 W10833885 (Temp sensors)
Near Euclid, OH 44132
Jason N
Job Details: 02/19/2021
RANGE KENMORE 790.7343331 "Cc unit oven not working Ran bake test, ignitor not glowing. Checked voltage into ignitor, good at 121v. Replaced ignitor using truck stock. Ran bake test, good ignition and preheat. Op the good.; used 1 12400035 (IGNITER) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 02/19/2021
WASHER MAYTAG MVWC565FW2 The harness that plugs into the drain pump was cut. I splice new terminals on it so it would work needs a harness; ordrng 1 W11255099 (Harness)
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/19/2021
WASHER MAYTAG MTW5700TQ0 "Unable to remove transmission from brake tube, transmission shaft was damaged in the process, unit needs new transmission ; ordrng 1 3360629 (Transmission)"
Near Lorain, OH 44052
Gabriel P
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KRFF507ESS00 Fresh food section evaporator frozen again customer unplug unit and ran hair blower to defrost cause she fix issue I wont be able show prove to whirlpool if they want to see it but Im sure it will happen again so I told to leave it when it start to frost up again so i can explain whirlpool that I have follow all instructions to the service pointer and issues still coming back and dont think is repairable is up to whirlpool customers been having this issue seen 4/8/18 and having been able to fix
Near North Royalton, OH 44133
Marie V
Job Details: 02/19/2021
WALL OVEN WHIRLPOOL WOS92EC0AS04 Replaced all parts . Preheated unit on convection to 325*. Op test okUnit is half and inch away from wall. Cust wants to install himself
Near Geneva, OH 44041
Jeff M
Job Details: 02/19/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 The compressor would kick on once the door is open but as soon as the door closed the compressor was turn off needs a new main control board replaced with truck stock unit tested good; used 1 Wpw10503278 (Control) from stock
Near Bay Village, OH 44140
Dan H
Job Details: 02/19/2021
WASHER MAYTAG MHW6630HW0 "Customer complaint that unit is not advancing passed sensing, ran diagnostics found f8e1(long/no fill) error code, valves work in test cycle, in normal wash mode no water enters unit , unit needs new control; ordrng 1 W11322883 (Cntrl)"
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/19/2021
WASHER MAYTAG MVWX655DW1 "Cc that clothes are soaking wet and that the impeller does not moves but you can still hear it running. Ran diag found error code of F0E5 off balance load detected. Deleted error code. Found hub striped . Replaced from T/S. Did not charge for part, it still on warranty. Cust paid labor and sc. ; used 1 W10528947 (HUB) from stock"
Near Parma, OH 44134
Corina B
Job Details: 02/19/2021
WASHER MAYTAG MVW6230RHW0 CC loud noise. Doesnt fill with water. Ran manual agitate. Making a loud noise. Looked underneath. Gearcase leaking oil. Will need new shifter belt gear case and cam. ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Shifter)
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/19/2021
DRYER SAMSUNG DV22K6800EW/A1 "Verified Cc of not heating or spinning found belt ripped will need to be replaced. Ordering part. At; ordrng 1 6602-001717 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Joe O
Job Details: 02/19/2021
DISHWASHER KENMORE 665.13969K015 "Cc: push start and unit will go to drain and shut offEntered diagnostics, unit kicked me out and went to drain cycle. Tried to run a load. Unit kicked me out and went to drain. Needs controlAdvised customer unit may also need ui. Customer does not want to repair at this time; ordrng 1 W10473199 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Highland Heights, OH 44143
Jason N
Job Details: 02/19/2021
DISHWASHER KITCHENAID KUDE40FXPA4 "Cc unit not draining.Found water in bottom of unit, ran cancel drain. Drain pump humming. Pulled drain pump, found a piece of rubber debris stuck in impeller. Removed and retested. Drain out good. Dispenser cap customer has is the wrong one, the model # did not match from job to unit. Corrected. Unit will need detergent dispenser, the cap is not seperate on this model. Ordering dispenser, customer needs credit for cap cost."
Near Thompson, OH 44086
Jeff M
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KRFC704FBS02 I took the waterline off of the back of the machine there is very little water pressure to the refrigerator customer has a reverse osmosis. Also the bin needs to be replaced customer can install them; ordrng 1 W10887802 (Bin)
Near Thompson, OH 44086
Jeff M
Job Details: 02/19/2021
WASHER FRIGIDAIRE FAFW3801LW3 unit needs a main control board itll run a cycle sometimes oral shut off and then just an endless loop of turning on and turning off. Needs a control. Cust will install; ordrng 1 137006005 (Control) and 1 Ship
Near Mayfield Heights, OH 44143
Brian M
Job Details: 02/19/2021
REFRIGERATOR AMANA AFD2535FES "Cc of no cool Found no frost pattern on evap Found compressor to be extremely hot also found corrosion on condenser lines and discharge tube Will need condenser compressor and discharge tubing ; ordrng 1 WP67006131 (condenser) and 1 WP12866903 (tube) and 1 W10160407 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Joe O
Job Details: 02/19/2021
DRYER MAYTAG PYE2300AYW "Cc: squealing noiseFound rollers seizing to shaft, found drum slides worn, drum wore through drum felt, pulley is worn and grooved, belt is frayed. Needs belt, felt, pulley, drum slides, and rollers Customer does not want to repair at this time; ordrng 1 WP31001747 (seal asm) and 1 341241 (belt,drive) and 1 LA-1008 (roller kit rear) and 2 LA-1006 (cylndr glide kit rh)s and 1 WP31001344 (pulley- id), used 1 SHIPPING (shipping and handling) from stock"
Near South Euclid, OH 44121
Jason N
Job Details: 02/18/2021
MICROWAVE WHIRLPOOL AMV2307PFS0 "Cc unit door not reading closed.Customer stated light does not come on and cannot start a cycle when door is closed. Confirmed door reading open when closed. Unit needs door interlock switch kit. Replaced using truck stock. Ran op test, good heat and function. Customer then stated unit is sagging on one side would like have us fix that as well. Found RH side mount screw cross threaded into top panel, not turned all the way in. Unable to remove screw, mount nut inside came off. Unit will need mounting nut and will have to reschedule as I will have to cut mount screw to remove unit from cabinet.; ordrng 1 W11244494 (Interlock switches) and 1 W10596040 (Mount nut)"
Near Broadview Heights, OH 44147
David R
Job Details: 02/18/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "Recovered refrigerant, replaced parts listed. Went through with sealed system. Pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good. Told customer give 24 hours to return to normal temps."
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/18/2021
DRYER WHIRLPOOL NED4655EW1 "Cc unit making rattling noise when operating.Ran m/s for entitlement, purchase date, ok RAC plus 1 yr. Confirmed noise when running. Pulled front panel, found screw and a rock stuck in felt seal. Checked rear seal and rollers. Checked good. Reassembled and tested. No abnormal noise present. Op test good."
Near North Royalton, OH 44133
David R
Job Details: 02/18/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 4.9oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10143759 (DRIER) from stock"
Near Windsor, OH 44099
Brian M
Job Details: 02/18/2021
RANGE KITCHENAID KODE500ESS Replaced door OP Test Ok
Near Jefferson, OH 44047
Jeff M
Job Details: 02/18/2021
DRYER CROSLEY CED7006GW0 The u;it heats. But the timer is not turning needs a new timer ; ordrng 1 WPW10185982 (Timer)
Near Willoughby, OH 44094
Dan H
Job Details: 02/18/2021
DRYER GE DPGT750EC0PL "Customer complaint that unit stopped working but light comes on, power to control, no power to display, unit needs new control, part is no longer available ; ordrng 1 WE04X10120 (Cntrl)"
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/18/2021
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc: intermittently not making iceFound temps in ff section at 41 degrees, freezer at 4 degrees. Found ice maker not cycling, needs ice maker. Replaced ice maker. Used parts W10873791 from surplus. Cycled ice maker. Op test ok"
Near Willoughby, OH 44094
Dan H
Job Details: 02/18/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Installed control, harness, and user interface"