Service History 41

We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Lakewood, OH 44107
Corina B
Job Details: 06/25/2021
"CC that the unit is not draining. Confirmed. Found the drain hose clogged. Used a plastic water line to clear the clog. Started a cycle drained. Will need a new drain hose. ; ordrng 1 807117001 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44102
Corina B
Job Details: 06/25/2021
"Cust is emailing the receipt to the office. Talked to JY. CC that there is a noise when first starting in the spin. Found the gearcase leaking oil. Will need a new gearcase, cam, belt and shifter. ; ordrng 1 W10721967 (Cam) and 1 W10913953 (Shifter) and 1 W11423758 (Gearcase) and 1 W11239857 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.46602502
Near Painesville, OH 44077
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Control
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Eastlake, OH 44095
Dan H
Job Details: 06/25/2021
"Customer complaint of f8e4 error, no water in drip tray, float switch is connected, started normal wash cycle, unit filled and began washing, no leaks found, drain pump is working, unit is leaning forward , unable to level due to install , unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Brian M
Job Details: 06/25/2021
"Uninstalled unit from platform Recovered refrigerant Installed compressor and evap using lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.27 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 W10895738 (7.5/6), 1 W10895713 (8.5/8), 1 W10896689 (5/4), 1 W10895716 (8.5/6), and 1 W10896678 (6/1.8) from stock"
We serviced a
MAYTAG DRYER
Model 110.786327
Near Willoughby, OH 44094
Joe O
Job Details: 06/25/2021
Cc: intermittently not heatingRan test cycle. Found gas coils failing. Need gas coils. Replaced gas coils. Tested. Op test ok ; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Elyria, OH 44035
Gabriel P
Job Details: 06/25/2021
"Found water line vibrating behind unit,correct and explain customer,opt test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHP519ESS2
Near Avon, OH 44011
Marie V
Job Details: 06/25/2021
"Cust bough a 3 year extended warranty, took pics. Cc that they were unit unit and it make a piping noise and then started to smell like wires burning. Ask for a cup with water to test, no noises , no smell. Couldnt duplicate issue. Took panel off and inspected wiring on unit. Everything looks good. Tested unit 3 more times no smell no noises. Couldnt duplicate issue. Advice cust to take a video when using it to help whit disg, at this point unit is working as designed."
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near North Madison, OH 44057
Jeff M
Job Details: 06/25/2021
Sometimes the buzzer works sometimes the buzzer doesnt. I was not able to get it to work for me needs a new buzzer and switch; ordrng 1 WP694419 (Buzzer) and 1 W10117655 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFG361LVQ1
Near Cleveland, OH 44111
Corina B
Job Details: 06/25/2021
Replaced the harness and igniter. Heated oven to 300*. Optest ok.
We serviced a
KENMORE DRYER
Model 11066922501
Near Mentor, OH 44060
Brian M
Job Details: 06/24/2021
Cc of no heat Inspected and verified no heat Checked power and tightened power lead bolts Checked and removed lint from below Ran cycle and checked heater Heater is working properly at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Willoughby, OH 44094
Brian M
Job Details: 06/24/2021
Cc unit not starting Found unit functioning properly at this time Stopped and started several times to test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Willoughby, OH 44094
Brian M
Job Details: 06/24/2021
Complaint of not washing properly Inspected unit could not see an issue Could not fully run test no water hook up In store
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSC2324VF1
Near Cleveland, OH 44144
Dan H
Job Details: 06/24/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 18 degrees, found evaporator frozen solid, heater and bimetal are good, unit needs new control and defrosted, customer does not want repair at this; ordrng 1 5304512770 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF3628XGW0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/24/2021
"Found door frame on top missing one screw correct issue also found loose connection on one of coil correct issue,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/24/2021
Installed the new part op tested good. Lid
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/24/2021
Found no noise with unit ran few test and no issues
We serviced a
ELECTROLUX STACK W/D
Model EIFLS55IW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/24/2021
Upon my arrival I plug the machine and ran a drain and spin tested good. I ran a second cycle filled it with water cancel the cycle drained it out drain pump is clean and clear. Customer is using way too much soap this can be an issue. I was not able to duplicate an issue unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44135
Gabriel P
Job Details: 06/24/2021
Found same results as hv diagnose customer need electrician
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Olmsted Township, OH 44138
Marie V
Job Details: 06/24/2021
"Cc that the unit does not wants to start a cycle, that when you press start the lights goes on and then it starts filling and then shuts down. Turned unit on and started a normal cycle, unit started sensing, drilling and agitating. Cust said that how is possible that when we are here the washer starts but she have to struggle to get it going. Ran diag found error code f0e9 OB pause, explain cust that when the unit stops and she have to come back and start the unit she has to rearrange clothes and then started back on , unit will continue where it was left of. Unplugged unit and waited and then plugged back in. Had cust start unit. Explain that she has to press the turn on button fist and then start for 3 seconds and unit will start the cycle, unit is working as designed. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 06/24/2021
"When arrived unit stopped cooling completely, took fresh food sec evap off and Che frost pattern had none, removed insulation from cap tube side and some refrigerant started entering evapo, put unit on step 4 and waited for 3way valve to open. Heard it very low, unplugged unit and installed a piercing valve on compressor and took pressure started going up to 55. Added nitrogen on the system 120psi , cant find leak. Called whirlpool tech line. He told me to replace 3way valve. Is sound like a restriction but is more likely that the 3way valve is not rotating. Unit will need 3way valve. 3 job count.; ordrng 1 W11094466 (3way valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44113
Marie V
Job Details: 06/24/2021
"Cc that the unit is not cooling properly and that the ice maker is making lots of ice and water all over freezer. When arrived ice maker was off cust said that previous tech from where they bought unit took it off , she said it was not install good it was on and angle. Took temps fresh food section at 40* and freezer at 17*. Unit has a good frost pattern. Found water tank frozen and frozen food on fresh food section. Followed SP. And replace fresh food section thermistor. Advice cust not to overpack unit , it needs a good air flow so food in the back wall will not freeze and that to monitor unit in the next few days and see how it works. Optest ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX), and 2 WR02X11330 (5/16 UNION) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near LaGrange, OH 44050
David R
Job Details: 06/24/2021
"Reviewed work, determined that icemaker is not needed. Found service pointer for heater kit that will be needed. Sending over for new estimate to give to customer ; ordrng 1 W10301586 (Heater kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/24/2021
Installed ice maker. Cleared ice maker fault code. Ran manual ice maker harvest test. Tested completed 01. Op test good.
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Marie V
Job Details: 06/24/2021
"Replace control and ignitor, oven light will not shut off with door close, found door latch needs to be replaced and we only receive 7 screws will have to order another one for cust , ask if it needs us to come back and install cust said he can do it .cust will order latch we will put in for him. Leaving job open we also have to order screw. Do not schedule until cust call us back that hes got the latch to replace. ; ordrng 1 Wp3368921 (Screw)"
We serviced a
MAYTAG WASHER
Model MAH7500AWW
Near Solon, OH 44139
Jason N
Job Details: 06/24/2021
"Cc unit leakingRan quick wash cycle. Unit started leaking as soon as dispenser filled the tub. Found tub fill hose from dispenser had come part ways off of tub connector. Reattached using hose clamp. Started wash cycle then spin and drain, no leaks found, op test good."
We serviced a
GE DRYER
Model DBSR453EB1WW
Near Lakewood, OH 44107
Jason N
Job Details: 06/24/2021
"Cc unit not shutting off.Ran dryer op test on timed dry, timer not advancing. Unit needs timer. Customer not repairing, estimate only. Collected service call only. ; ordrng 1 WE4M271 (Timer)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Conneaut, OH 44030
Jeff M
Job Details: 06/24/2021
The unit has a f6e2 needs new ui and control est only ; ordrng 1 W11195970 (Control) and 1 S and 1 W11135391 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Marie V
Job Details: 06/24/2021
Replace evaporator fan. Started running. Advice cust to allow unit 24 hours to reach normal temps. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon Lake, OH 44012
Marie V
Job Details: 06/24/2021
"Replace mullion. Hav cust test door, and he tested ice and water as well. Is working good .Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB0
Near Cleveland, OH 44102
Corina B
Job Details: 06/24/2021
Wrong part right number. Took pictures office to reschedule. ; ordrng 1 W11467648 (Inner door) and 1 WPW10491331 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBW01
Near Chardon, OH 44024
Joe O
Job Details: 06/24/2021
Installed damper. Tested. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44102
Dan H
Job Details: 06/24/2021
"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Maple Heights, OH 44137
Brian M
Job Details: 06/24/2021
Cc bin broke Needs bin No need for return visit customer to put in ; ordrng 1 W11162443 (cover)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Grafton, OH 44044
David R
Job Details: 06/24/2021
"Front loader. Cc unit not not spinning. Could of turned spin speed option off by accident. Ran diagnostics, no codes. Ran test cycle, good. Unit is spinning. Checked back of unit, all components and wires are good. Put a load in drain/spin. Unit working correctly. Started a cycle before I left. Customer to monitor. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model GEW9200LQ1
Near Rocky River, OH 44116
Corina B
Job Details: 06/24/2021
CC that there is a scraping noise. Confirmed found the blower housing hitting the drum. The cabinet to the dryer is not lined up with the bottom of the dryer. Relined the cabinet and base. No scrapping noises. Optest ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Elyria, OH 44035
David R
Job Details: 06/24/2021
Replaced mullion rail. Let customer know about humidity option on control panel as well. Unit test good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Pierpont, OH 44082
Jeff M
Job Details: 06/24/2021
The hub ASSY was stripped out I replaced it with ts op tested good ; used 1 W10528947 (Hub) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/24/2021
Call tech line spoke he ask to replace valve ; ordrng 1 W11243758 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFE301LVS0
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/24/2021
Installed switch and burner OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Rocky River, OH 44116
Dan H
Job Details: 06/24/2021
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, ran test cycle, heater is working, unit is operating as designed"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB
Near Rocky River, OH 44116
Dan H
Job Details: 06/24/2021
"Installed new ice maker, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Cleveland, OH 44102
Jason N
Job Details: 06/24/2021
"Cc unit not dispensing ice.Ran ice dispense test, found auger not connected to ice container arm. Found auger shaft coupling missing. Part not showing in stock on Marcone site, office to contact customer with next service date.; ordrng 1 W11228132 (Auger shaft)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Ridgeville, OH 44039
David R
Job Details: 06/24/2021
Replaced the mullion rail. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Roaming Shores, OH 44084
Jeff M
Job Details: 06/24/2021
The auger motor is not turning on. The water dispenser valve is also not turning on. The icemaker valve is functioning. No power is being sent to either component needs a new control board; ordrng 1 W11043763 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/24/2021
Cc unit ice maker bail arm broke off. Replaced ice maker using customer supplied part. Ran manual ice maker harvest test. Ice maker indexed properly and filled mold with water. Op test good.
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Solon, OH 44139
Brian M
Job Details: 06/24/2021
"Cc unit not cooling Found no frost pattern compressor running Advised on sealed system issue Will need compressor and evap and filter drier ; ordrng 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10463858 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGDB200VQ0
Near Ravenna, OH 44266
Brian M
Job Details: 06/24/2021
Installed thermal fuse Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near North Ridgeville, OH 44039
David R
Job Details: 06/24/2021
Replaced right door and badge. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Painesville, OH 44077
Jeff M
Job Details: 06/24/2021
The unit is heating. With my temp gun I was seeing over 200* F. I recommend for them to not run the unit at night and after the unit is done to unload it or pop the door open so the steam can roll out. The unit has a plastic tub witch is prone to condensation fast then stainless steal tubs. The unit is operating as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
David R
Job Details: 06/24/2021
"Cc unit starting to not cool. Can feel cold down in FZ but not freezing. Temp reads 35* FZ, 45* FF. All fans are running. Compressor is running as well. Ice block on evap line. Amps on compressor check good. Sealed system job. Will need to replace evap, also check compressor again to make sure if needed or not needed when replacing evap. Check if in vaccum or high pressure from process tube. Parts are under 10 year warranty sealed system. Ordering compressor, evap and drier ***4 hour job count; ordrng 1 W10507884 (Comp) and 1 W11256565 (Evap) and 2 W10143759 (Drier)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details: 06/24/2021
Followed tech sheet for ice bin clumping and leaking. Everything checks good from the video. Ice randomly still leaking underneath bin. Ordering parts.**schedule 2 hours. Enough time to check everything out. ** also requesting double labor ; ordrng 1 W11449015 (Door) and 1 W11330486 (Ui) and 1 W10910401 (Container)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/24/2021
Found loose wire on operating thermostat correct issue opt test ok
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Gabriel P
Job Details: 06/24/2021
"Found temperature sensor out of range replace from surplus,opt test ok ; used 1 W10833885 (Sensor), 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD6630HW1
Near Rocky River, OH 44116
Corina B
Job Details: 06/24/2021
CC that the ui does not turn on. Confirmed. Replaced the ui. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near North Royalton, OH 44133
Corina B
Job Details: 06/24/2021
CC that the water and ice do not dispense. Confirmed. Found the inside of the door is caved in. Will need a new door. Office to reschedule. ; ordrng 1 W11435353 (Left door)
We serviced a
KENMORE REFRIGERATOR
Model 106.59297991
Near Eastlake, OH 44095
Jeff M
Job Details: 06/24/2021
Installed the new part op tested good. Diffuser
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 06/24/2021
Installed hose and drain pump Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model mvwc565fw1
Near Painesville, OH 44077
Jeff M
Job Details: 06/24/2021
"The unit was making a grinding sound in the agitation. I found the cams were worn out due to the shifter not fully extending. Replace the actuator in cams unit tested good; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH0
Near Shaker Heights, OH 44120
Jason N
Job Details: 06/24/2021
"Cc lower spray arm came off and melted on heaterConfirmed lower spray arm mount tube warped. Replaced using customer supplied pre Id part. Ran diagnostics cycle, no codes, all functions passed. Operation test good. Advised use of rinse aid fore better drying performance."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Broadview Heights, OH 44147
David R
Job Details: 06/24/2021
"Replaced both main control and UI. Followed device pointer for when replacing both at same time. Ran diagnostics to test and a normal cycle. Unit is testing good, op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
David R
Job Details: 06/24/2021
Cc of same issue. Found actuator out of position. This time replaced from t/s. Tested. Good. Ran diagnostics. Op test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
David R
Job Details: 06/24/2021
"Cc unit icemaker not working. Went through diagnostics. Test 59, motor went into home position. Test 56, no icemaker error codes. Test 45, icemaker called and filled up with water. Test 36, ice box fan working. Test 15, recognizing that the ice bin is not full. Looked and found ice maker was turned off. As of right now everything test good. Going to have customer monitor after turning icemaker back on. Turned max ice option on. Give unit time to produce ice. If still not producing ice would suggest replacing icemaker and dual water valve. WPW10341329 dual valve, WPW10764668 icemaker. As of today, everything test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/24/2021
Cc of scratch on the inside of freezer by led that was just replaced Found I created a scratch with putty knife Took pic. Customer allowed me to use white appliance touch up paint I blended paint in and its almost not noticeable
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Novelty, OH 44072
Brian M
Job Details: 06/24/2021
Installed wires and valve Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Avon, OH 44011
Gabriel P
Job Details: 06/24/2021
Found sealing valve leaking when dispensing water replace from surplus wpw10312696 dispense water no leak opt test ok show customer is good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/24/2021
"Replace main control, verify that water hoses are correct. Calibrated unit. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Madison, OH 44057
Jeff M
Job Details: 06/24/2021
Installed the new part op tested good. Lid and latch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Strongsville, OH 44136
Corina B
Job Details: 06/24/2021
"Cust showed pop, sent pic. CC that there is water leaking at the freezer door, not happening now. Checked the gaskets, good. Checked the waterlines, good. Optest ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFCA
Near Brecksville, OH 44141
Corina B
Job Details: 06/24/2021
Damper was replaced. Also found that the freezer door top right corner still had some frost build up we steamed out and steamed out the returns on the side walls added some silicone around corners of cabinet where a air gap was found. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HB4
Near Geneva, OH 44041
Jeff M
Job Details: 06/24/2021
The user display is not working needs the The user interface board customers holding onto the main control board and display board those parts will be installed along with the user interface; ordrng 1 W11206155 (Ui)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Parma, OH 44134
Corina B
Job Details: 06/24/2021
Replaced the tub. Started a cycle. Optest ok. Model and serial are with the receipt from repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44134
Corina B
Job Details: 06/24/2021
CC that the ff is not cooling and the freezer has frost and ice build up. Confirmed freezer had ice build up and frost around door verified for seal but door is sealing properly.Steamed out all ice and cleared drain hole. Setting were at max cold and fast cool. Advised customer to make sure the door is closed properly and that theres nothing obstructing the door and keeping it from closing all the way. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near University Heights, OH 44118
Jason N
Job Details: 06/24/2021
"Cc unit not working properly. Customer states unit not working to wash rugs or comforters. Advised customer unit will not be able to handle rugs or comforters as the unit will not balance properly. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Advised customer about load sizing. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5560SQ0
Near South Euclid, OH 44121
Jason N
Job Details: 06/24/2021
"Cc unit not working Customer states unit will not wash, and sometimes unit will not spin, water leaking from unit. Found agitator dogs worn. Checked under unit, found water leaking through tub seal, transmission is leaking oil, clutch and brake not working correctly. Unit is in rough shape underneath, needs multiple drive parts. Did not schedule customer follow up service, will wait and see if warranty company will authorize repair. ; ordrng 1 285809 (Can agitator) and 1 W10814296 (Tub seal) and 1 W10820043 (Drive tube) and 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 285785 (Clutch)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Parma, OH 44134
Dan H
Job Details: 06/24/2021
"Installed new evaporator fan motor, op test good"
We serviced a
FRIGIDAIRE refrigerator
Model FGHB2866PF2
Near Seven Hills, OH 44131
Dan H
Job Details: 06/24/2021
"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"
We serviced a
KENMORE DRYER
Model 110.62342511
Near Chardon, OH 44024
Joe O
Job Details: 06/24/2021
Cc: not blowing airFound unit has good air flow. Not heating. Found element open. Needs element. Replaced element. Ran test cycle. Op test ok; used 1 279838 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Kirtland, OH 44094
Joe O
Job Details: 06/24/2021
Installed led modules. Op test okCustomer stated he never received control.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/24/2021
"Cc: excessive shaking, squealingRan quick test cycle. Found squealing noise from rear of tub assembly. Unit very well balanced. Advised customer on loading. Needs stator, rotor and tub assemblyStator, and tub out of stock. Office to reschedule; ordrng 1 W11287253 (Tub assembly) and 1 W11354541 (Stator) and 1 W11314361 (rotor)"
We serviced a
AMANA WASHER
Model n/a
Near Euclid, OH 44123
Joe O
Job Details: 06/24/2021
Customer stated they did not want service on the washer. Stated the unit has no issues.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Euclid, OH 44132
Joe O
Job Details: 06/24/2021
"Cc: not starting, stuck in sensingFound error codes f7e4(basket re engagement failure). Found shifter not shifting. Needs actuator. Replaced actuator. Ran test cycle. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/24/2021
"Installed new fresh food section door gasket, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Mentor, OH 44060
Joe O
Job Details: 06/24/2021
"Cc: gasket coming outFound adjuster hitting gasket, too much pressure on one leg. Adjusted feet. Rack and adjuster just clearing gasket. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JJW2727DS01
Near Mentor, OH 44060
Joe O
Job Details: 06/24/2021
Installed ui. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/24/2021
"Installed door, deli user interface , spring, switch, trim and harness, op test good , drip tray is also broken, ordering drip tray, customer to install ; ordrng 1 W10909034 (Drip tray)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS3
Near Mentor, OH 44060
Dan H
Job Details: 06/24/2021
"Installed new door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Painesville, OH 44077
Joe O
Job Details: 06/24/2021
"Cc: low water pressureFound water just trickling out. Found kinked water line behind unit. Straightened out water line, water pressure returned. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/24/2021
"Before calling whirlpool the side to check ice maker sensor and it was showing bin full change sensor with new and still saying that is full took out user interface and found j4 connector disconnected connect and now sensor working ran test 57 harvest and test 45 fill ice maker pass,call whirlpool to have everything on file"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44135
Corina B
Job Details: 06/23/2021
Cc that the fridge was leaking inside unit. Confirmed found it was leaking from filter housing. Ordering filter housing.; ordrng 1 W11346622 (Housing)
We serviced a
MAYTAG WASHER
Model MAV5758EWW
Near Madison, OH 44057
Brian M
Job Details: 06/23/2021
Cc unit shaking an walking Found unit not to be leveled on a pallet Removed pallet and unit evened out Advised on a different platform
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conneaut, OH 44030
Jeff M
Job Details: 06/23/2021
The unit was not turning on. I found the fuse in the rear was open replaced with ts op tested good ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near North Olmsted, OH 44070
David R
Job Details: 06/23/2021
"Cc unit bake not working. Found control not sending 240 down to element. Element and power coming into unit good. Will need new control. Gave estimate to customer. Customer paid SVC. Do not order parts. ; ordrng 1 WPW10340308 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW05
Near Avon Lake, OH 44012
Corina B
Job Details: 06/23/2021
"CC that there is leaking in the ff with water. Removed the evap cover, found little ice on the drain pan. Cleared ice. Drain hole clear. Drain tube clear. Optest ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rocky River, OH 44116
David R
Job Details: 06/23/2021
Adjusters on top rack broken. Had one on the truck. W10712395 adjuster kit. Not t/s. Replaced. Tested. Good. Op test ok ; used 1 W10712395 (Adjuster) from stock
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Willoughby Hills, OH 44094
Brian M
Job Details: 06/23/2021
Customer showed pop took pic 6-25-20 Cc unit making a noise Found blower wheel broken causing vibration When removing top corner of UI broke Needs UI and wheel ; ordrng 1 WP697772 (blower wheel) and 1 W11413566 (UI)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ
Near Beachwood, OH 44122
Jason N
Job Details: 06/23/2021
Cc kick plate screws too tight loosen the screws and showed the customer how to remove the kick plate.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Willoughby Hills, OH 44094
Brian M
Job Details: 06/23/2021
Cc unit flashing at the end of cycle and not draining all the time Found error for long drainUnit will drain but pump is over heating Needs drain pump Not in stock office to schedule ; ordrng 1 W11412291 (Drain motor)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/23/2021
"Replace shifter,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Berea, OH 44017
Gabriel P
Job Details: 06/23/2021
"Replace door,opt test ok"