We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH2067DW2
Near Painesville, OH 44077
Brian M
Job Details: 02/25/2022
Installed thermostat OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Burton, OH 44021
Brian M
Job Details: 02/25/2022
Installed fan OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Garrettsville, OH 44231
Brian M
Job Details: 02/25/2022
Cc unit says sd Found drain filter clogged Removed clog OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/25/2022
Replaced the vent. Ran 10-2 wax motor. Ran a cycle pump did not turn on. Checked the power at the control 0 volts. Will need a new pump and control. Office to reschedule ; ordrng 1 W11416362 (Pump and motor) and 1 W11410066 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Wickliffe, OH 44092
Jason N
Job Details: 02/25/2022
Installed ice cover. Sealed with silicone around edges to prevent air leakage. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Madison, OH 44057
Dan H
Job Details: 02/25/2022
"Customer complaint that lid would not unlock, ran diagnostics no error codes found, lid lock is working, ran drain and spin cycle, unit completed cycle and lid unlocked, ran recalibration cycle, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Ravenna, OH 44266
Brian M
Job Details: 02/25/2022
Installed bellow Ran test cycle OP Test Ok
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Westlake, OH 44145
Angel
Job Details: 02/25/2022
Replaced water tank tested unit and dispensing water as should and no leak. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mogadore, OH 44260
Brian M
Job Details: 02/25/2022
Replaced element OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Avon, OH 44011
Gabriel P
Job Details: 02/25/2022
"Found heater open gave estimate customer will think about it ; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM
Near Madison, OH 44057
Dan H
Job Details: 02/25/2022
"Installed new control and defrost thermistor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC
Near Perry, OH 44081
Dan H
Job Details: 02/25/2022
"Customer complaint of bad smell in basket, unit is draining, basket spins freely, unit spins and agitates, valves open and close, advised customer to run a clean washer cycle, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Bratenahl, OH 44108
Jason N
Job Details: 02/25/2022
"Installed controls. Op test no good, freezer value still reading -10 degrees. Ran diagnostics, found freezer thermistor reading OP, open. Replaced freezer thermistor using truck stock thermistor. Let unit cycle in cooling mode and observed freezer temp value. Value stayed at 0 degrees when it reached temperature. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Corina B
Job Details: 02/25/2022
Replaced the valve. Opt test ok
We serviced a
ELECTROLUX DRYER
Model EFME517STT0
Near Chardon, OH 44024
Corina B
Job Details: 02/25/2022
CC that the drum is not turning. Confirmed. Found the blower housing full of lint. Removed the lint. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS2
Near Maple Heights, OH 44137
Jason N
Job Details: 02/25/2022
Installed thermostat. Set temperature to recommended. Op test good.
We serviced a
WHIRLPOOL DRYER
Model LGB6300PW0
Near Wickliffe, OH 44092
Corina B
Job Details: 02/25/2022
"CC that the unit is not drying. Checked the vent outside, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Let unit run for 20 plus minutes. Gas coils turning on and off, good gas flame. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, OH 44260
Brian M
Job Details: 02/25/2022
Cc no ice then it started making ice Found bail arm not in correct position Fixed bail arm
We serviced a
GE DRYER
Model DBXR463EG6WW
Near Mentor, OH 44060
Dan H
Job Details: 02/25/2022
"Installed new slide bearing kit, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, OH 44133
David R
Job Details: 02/25/2022
"Replaced control and panel. Definitely a good sound improvement, customer listened. Good. Op test ok."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, OH 44130
Manny
Job Details: 02/25/2022
"Replaced tub, ran diagnostics and calibration, all components are working properly and no leaks there was a little noise when spinning, ran spin test unit is working correctly, op test ok"
We serviced a
GE REFRIGERATOR
Model V
Near Cleveland, OH 44124
Corina B
Job Details: 02/25/2022
"CC that the water is not dispensing. Confirmed. Found the water line frozen. The insulation is breaking down. Will need a new door. ; ordrng 1 WR78X11096 (Fz door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 02/25/2022
"Customer complaint that unit is leaking from fill hose, confirmed, tightened fill hose connection, op test good"
We serviced a
GE REFRIGERATOR
Model GFE28HGHEBB
Near Westlake, OH 44145
Angel
Job Details: 02/25/2022
"Installed the tower and fan kit, control board and did the software update on unit. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Parma, OH 44129
Manny
Job Details: 02/25/2022
"Cc unit was damaged during delivery and we havent used it once yet. Verify that the unit has physical damage as if it was drop during delivery on outer door panel, inner door panel, control panel and the tub frame is bent like the unit took a hit on the right side (see pics attached). Cant replace part since there is damage to the unit; ordrng 1 W11174980 (door-inner) and 1 W11367678 (panel-cntl) and 1 W10909756 (tub-dishwr) and 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma Heights, OH 44130
Manny
Job Details: 02/25/2022
Replaced heater ran calibration opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB6
Near Parma, OH 44134
Manny
Job Details: 02/25/2022
"Replaced controls unit is only displaying a bunch of number 8, call bj explain the issue he thinks board needs to be programmed and suggested that I call tech line and see if is a programming issue, called tech line, he said that the high voltage board could be the issue he had me run a continuity test from high voltage contro to ui test passes, he advise replacing the high voltage control he stated that most likely it came damaged. Reordering high voltage control, customer wants to be scheduled for Monday since its the only day he has off, spoke to AP she said I have an opening for Monday 2-5, scheduled for Monday PM. If board gets here before then.; ordrng 1 WPW10312695 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB03
Near Lakewood, OH 44107
Angel
Job Details: 02/25/2022
Replaced icemaker and opt test no good. Gear are stripped on new unit wheel spins freely will need to reorder.; ordrng 1 D7824706Q (Icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 02/25/2022
Installed inner and outer door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, OH 44136
David R
Job Details: 02/25/2022
"Unit is cooling but FZ even on highest setting will not go under 5 degrees. Right now temp in FZ is 8 and FF is 40. In defrost mode. Checked over all fittings replaced, good, used soap bubbles. Called techline, went over filter drier replaced. Customer unit is in basement, techline went over the location of unit, environment should be ideal 60-90* or will affect the unit not cooling down properly. Tested temp with meter, FF reading 38/39*, FZ ready close to 0, 3/4*. Techline had me check pressure. Low side reading -1 in vacuum, good range is 2- 5/5 in vacuum. High side reading in good range of 45. Techline said unit is working as designed. Giving customer file number if any other questions. Op test ok."
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/25/2022
"Installed DSI spark board. Ran bake test several times. Good ignition each time. Let preheat to 300 degrees, let cycle. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Jefferson, OH 44047
Dan H
Job Details: 02/25/2022
"Customer complaint that unit is not dispensing ice, confirmed, found auger motor yoke stripped, unable to remove, unit needs new auger motor, yoke, and ice bin divider ; ordrng 1 WPW10309864 (Divider) and 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/25/2022
Replaced the door. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/25/2022
"Replace seal,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 253.6882301
Near Olmsted Township, OH 44138
Manny
Job Details: 02/25/2022
"Cc unit not cooling freezer is cold, found evap fan is is not running, unit will need an evap fan.; ordrng 1 242077705 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, OH 44202
Brian M
Job Details: 02/25/2022
Installed dispenser Ran test 12 no issues found Advised to watch OP Test Ok
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Solon, OH 44139
Brian M
Job Details: 02/25/2022
Cc unit has error Ran diagnostics no errors Ran test cycle unit would not start found thermal fuse open Replaced using truck stock and replaced thermistor Ran test cycle OP Test Ok
We serviced a
KITCHENAID COOK TOP
Model KECC506RBL00
Near North Royalton, OH 44133
David R
Job Details: 02/25/2022
Replaced all 4 burner switches. Tested. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44111
Angel
Job Details: 02/25/2022
Replaced heater and vent tested unit no leaks. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ4
Near North Olmsted, OH 44070
Manny
Job Details: 02/25/2022
"Cc unit not heating, found thermal cut off open replaced cut off with pre id part, still no heat found open thermal fuse, replaced fuse using T/S #W3392519; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/25/2022
Cc of error f8e4 Found soapy water in drip pan Cleaned pan Ran test cycle found unit to have suds Advised on cleaning
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near South Euclid, OH 44118
Jason N
Job Details: 02/25/2022
"Cc unit not cooling again after a few days. Checked for leaks using uv light. Found dye/oil on filter drier. Recovered refrigerant, replaced filter drier using truck stock. Brought system down into 29 in/hg vacuum. Held vacuum. Recharged system with 4.27 oz of r134a. Low side stable at 0psi. Good frost pattern starting on evaporator. Advised customer to allow at least 12 hours for unit to return to desired temperatures. Op test good.; used 1 WPW10143759 (DRIER) from stock
We serviced a
KITCHENAID RANGE
Model KGST307BAL1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/25/2022
Cc unit not baking Replaced igniter ran test cycle OP Test No good Found bake relay stuck open Control panel is super dim can not read settings Control and timer are NLA ; ordrng 1 9751893 (Control panel) and 1 3190378 (microcomputer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ09
Near North Olmsted, OH 44070
Angel
Job Details: 02/25/2022
Replaced water valve steamed out fill tube and replaced icemaker. Cycled icemaker opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near South Euclid, OH 44118
Jason N
Job Details: 02/25/2022
Installed terminal block and repaired wiring. Replaced power cord using truck stock. Plugged in unit and ran heat test. Good heat and tumble. Op test good.; used 1 PT500L (3 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kingsville, OH 44048
Dan H
Job Details: 02/25/2022
"Customer complaint of loud noise, confirmed, found a piece of jewelry in felt slide, removed, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/25/2022
"Cust showed pop, sent pic. CC that there was no water in the unit. F5e1 Lid Switch Fault - Lid Is Open, F9e1 Drain Pump System Problem - Long Drain. Ran a auto test, passed. Ran a calibration, drain pump stayed stuck on. Will need a new drain pump and control ; ordrng 1 W11396717 (Drain pump) and 1 W11481108 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Dan H
Job Details: 02/25/2022
"Installed new water reservoir, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chesterland, OH 44026
Brian M
Job Details: 02/25/2022
Cc unit not locking Found lid lock stuck in lock position Ran manual Lock test OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44110
Corina B
Job Details: 02/25/2022
CC that the dishes are coming out wet. Confirmed. Ran diag F4E2 heater open. Cleared the codes. Found the heater unplugged at the element. Reconnected the wires. Ran a calibration. Opt test ok
We serviced a
GE REFRIGERATOR
Model GFE29HMEFES
Near Euclid, OH 44123
Corina B
Job Details: 02/25/2022
Replaced the fan and updated the software. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Westlake, OH 44145
Angel
Job Details: 02/25/2022
"Cc that unit will start and than stop midway. Ran diagnostics and found error code F9E1 diverter cant find position. Verified underneath for connections and was good did not look corroded ran a test cycle and it started filling and washing fine but got to the point that it just stopped and water did not drain had to do a forced drain. Called BJ to ask him about the diagnosis and Unit will need pump assembly replaced. Gave customer estimate and stated they rather buy a new unit. Charged service call.; ordrng 1 WPW10671941 (Sump pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44129
Manny
Job Details: 02/24/2022
"Cc unit no making ice and when it does it wont come out of the tray, ran harvest test and ice maker wont operate. Tray looks bent, Unit need a new ice maker.; ordrng 1 W11284458 (icemaker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 02/24/2022
"Found the leak from the right side send video to whirlpool and they said it could be the arm or the motor but to replace arm first but customer the side to not continue with repair ,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HZ08
Near Avon, OH 44011
Angel
Job Details: 02/24/2022
Replaced control plugged in to make sure it turns on and it did. Opt test ok.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Willoughby, OH 44094
Jason N
Job Details: 02/24/2022
"Installed drain pump. Ran drain out, unit drained out properly. Advised customer run a clean cycle before using unit to wash dishes to flush system. Op test good."
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Madison, OH 44057
Dan H
Job Details: 02/24/2022
"Found no diagnostic led lit on motor, unit needs new motor also, customer does not want to move forward with repair , transmission was never installed ordrng 1 WH20X10094 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, OH 44011
Gabriel P
Job Details: 02/24/2022
Heard noise is loud buzzing ordering valve to lower noise but is out of stock
We serviced a
GE DISHWASHER
Model ZDT975S1J011
Near Westlake, OH 44145
Angel
Job Details: 02/24/2022
"Cc that unit had a leak detected error. Verified and unit was full of water inside unit tried draining and drain pump would click but would not do anything also found a leak from the diverter. Called BJ to check for part and will be ordering sump housing the diverter and drain pump. Ordering parts.; ordrng 1 WD26X25104 (Drain pump) and 1 WD35X10382 (Clamps) and 1 WD18X22782 (Sump) and 1 WD18X23221 (Diverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Wellington, OH 44090
David R
Job Details: 02/24/2022
Cc unit not turning on. Correct 120 to unit. Found a broken wire on UI console harness. Spliced and wire nut. Good. Op test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Cleveland, OH 44135
Manny
Job Details: 02/24/2022
"Cc unit no washing dishes properly, ran diagnostics and wash motor not running, proper power to motor, unit will need and wash motor assembly, customer will not proceed with the repair.; ordrng 1 W10888591 (pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model n/a
Near Mentor, OH 44060
Brian M
Job Details: 02/24/2022
Cc of gas smell found leak at supply line Could not smell anything Fixed line ran test still could not smell anything
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, OH 44060
Brian M
Job Details: 02/24/2022
Installed sump assembly Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/24/2022
Cc unit not washing Found sump just humming Replaced OP Test Ok
We serviced a
FRIGIDAIRE DRYER
Model FDE336RES2
Near Kirtland, OH 44094
Corina B
Job Details: 02/24/2022
"Replaced the rear bearings and idler pulley. Opt test ng. The door switch is open. The heater is welded to the cabinet. Will need a new heater and door switch. Did not need the shaft. ; ordrng 1 131553900 (Heater) and 1 134813600 (Door switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Jason N
Job Details: 02/24/2022
"Cc unit not making ice after last repairCustomer stated unit made 1-2 batches of ice since last repair then stopped again. Ran ice maker diagnostics, found code E5 for timed ice making. Called wp techline, JR, verify proper airflow and temperatures, may need to log temperature data. If all that checks out, may be a Ui logic issue and would need replaced. Called BJ, cannot log temperature data at this point, can try replacing UI ensure proper operation before charging customer. Customer does not agree with this, will not pay for any more parts. Office will need to discuss with customer on next steps; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mayfield, OH 44143
Corina B
Job Details: 02/24/2022
"CC that there is not a lot of cold water, the door alarm does not work, the food is freezing in the ff section, does not go into a defrost and there is writing on the freezer door. Showed cust the coils for the water, the bins are not in center with each other, checked the freezer evaporator good frost pattern. The door alarm beeps after 5 minutes. Plastic film still on the door. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL3
Near Beachwood, OH 44122
Corina B
Job Details: 02/24/2022
CC that the spray arm got stuck on the lower rack. Confirmed. Found the spray arm getting caught on the low rack. Re attached the spray arm and adjusted the rack. Let the dishwasher run for several minutes not getting caught on the rack. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS0
Near Elyria, OH 44035
Angel
Job Details: 02/24/2022
Customer cancelled at door and decided not to continue with diagnosis.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Garrettsville, OH 44231
Brian M
Job Details: 02/24/2022
Cc drawers popping open Found them not aligned properly Fixed drawers. OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
David R
Job Details: 02/24/2022
"Replaced damper, tested. Good. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near North Royalton, OH 44133
David R
Job Details: 02/24/2022
"Replaced lid lock, actuator, belt t/s, cam t/s. Found cam broken and loose belt. Ran diagnostics, cleared error codes. Ran calibration. Good, op test ok ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFA
Near Painesville, OH 44077
Dan H
Job Details: 02/24/2022
"Customer complaint of clunking noise, confirmed, noise is coming from compressor during start up and shut down, unit needs new compressor ; ordrng 1 5304512654 (Compressor)"
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/24/2022
"Cc unit making loud screeching noise.Confirmed loud pulley or roller noise when starting dry cycle. Pulled unit apart, found belt idler pulley mostly seized and worn on shaft. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
maytag range
Model n/a
Near Warrensville Heights, OH 44128
Corina B
Job Details: 02/24/2022
There is no model and serial tag on the unit. Advised cust to call the warranty company back.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma Heights, OH 44130
Gabriel P
Job Details: 02/24/2022
"Found a loud grinding noise from cam and belt was strip and shifter was damage replace all parts from t/s ,opt test ok ; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Atwater, OH 44201
Brian M
Job Details: 02/24/2022
Cc unit not cycling properly Found screens clogged Cleaned fill valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Cleveland, OH 44120
Manny
Job Details: 02/24/2022
"C unit not draining, set unit into diagnostics found error code F9E1 for long drain tilted unit back and pump is o er heating and humming, gave customer an estimate for the repair and she said that she was calling rent a center to get a new unit. Customer will not proceed with the repair.; ordrng 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near North Ridgeville, OH 44039
Angel
Job Details: 02/24/2022
Cc that the units screen went blank and would not do anything else. Reseted unit and unit started working as should ran diagnostics and no error codes stored. Tested unit a couple of times and passed. Explained to customer that this units being electronic sometimes they can have a glitch and need to be reseted. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
Angel
Job Details: 02/24/2022
Cc that unit was still not making ice. Verified temperatures and ff section was at 47* and temp was set to 33* and freezer was at 19* and temps were set to -3* took off freezer evap cover and found a ball of ice on capillary tube sent picture to BJ and said that by whirlpool if unit has a coated ff section evaporator to replace the filter drier with a uv one. Rescheduled with customer to replace drier.; ordrng 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Brecksville, OH 44141
David R
Job Details: 02/24/2022
Replaced right door gasket. Good. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Kent, OH 44240
Brian M
Job Details: 02/24/2022
Installed element and switch OP Test Ok
We serviced a
KENMORE WALL OVEN
Model 790.49069401
Near Painesville, OH 44077
Dan H
Job Details: 02/24/2022
"Installed new control, op test good , element was never installed and needs returned"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Willoughby, OH 44094
Dan H
Job Details: 02/24/2022
"Customer complaint of white streaks on clothes, ran diagnostics no error codes found, all components are working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/24/2022
"Installed control and temp probe. Ran bake test to 300 degrees, let cycle several times, recorded temp to ensure temperature stability. Reading 311 after first cycle, 297, 302, 307 subsequent cycles. Op test good."
We serviced a
GE REFRIGERATOR
Model PDS22SCPARSS
Near Lakewood, OH 44107
Manny
Job Details: 02/24/2022
"Cc unit not cooling stated that he replaced the start device but unit didnt start, unit is not cooling compressor is not running, used my tester and compressor is good, checked power coming to compressor and only getting 6V from control board, unit will need a main control. Customer will not proceed with the repair at this time, hell look around for a unit to purchase and if he decides to proceed with the repair hell call us. ; ordrng 1 WR55X10942 (bd asm main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV1153BAB
Near Bedford, OH 44146
David R
Job Details: 02/24/2022
"Cc unit not working. Control intermittently coking off and on. Found ribbion cable on control is breaking apart, and door switches are shorting out, latch bracket is cracked. DE94-01354E control assembly is discontinued, W10127090 control discontinued, DE96-00414A door switch bracket discontinued and will also need door switches all 3. Sending over ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Bedford, OH 44146
David R
Job Details: 02/24/2022
Cc unit leaking. Leaking coming from drain hose. Ordering hose. ; ordrng 1 W11244231 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Broadview Heights, OH 44147
David R
Job Details: 02/24/2022
Cc unit leaking water from FZ in FF. Drain tub clocked. Unclogged and steamed all ice. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 02/24/2022
Called whirlpool They suggest to run a clean cycle and if it continues to order and replace the ui and control at the same time
We serviced a
MAYTAG DRYER
Model SDE305DAYW
Near Aurora, OH 44202
Brian M
Job Details: 02/24/2022
"Cc of noise Found noise coming from drum and front baffle, drum is digging into baffle and has caused a groove in drum Will need drum, baffle, slides and rollers. Parts NLa; ordrng 2 WP37001042 (support)s and 2 WP37001298 (support)s and 1 WP500121 (pad) and 1 504467WP (cylinder assy) and 1 WP503616WP (bulkhead)"
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Beachwood, OH 44122
Jason N
Job Details: 02/24/2022
"Cc unit has moisture and streaks buildup between door glass.Found single streak in between bottom door. Advised customer that doors are not fully sealed and moisture will appear, but will dissipate after it cools. Pulled door apart and cleaned out streak. Advised customer be careful around top door vents to avoid dropping anything inside door as this will form spots/streaks inside. Unit is working as designed."
We serviced a
N/A N/A
Model LSR5132JQ1
Near Beachwood, OH 44122
Jason N
Job Details: 02/24/2022
Cc unit not workingFound timer will not engage internally to start any cycle. Unit needs timer module. Part (3946451) is NLA for this unit. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE ELE
Model WOS92EC0AS03
Near Berea, OH 44017
Angel
Job Details: 02/24/2022
Cc that unit is dead and it happened after the self clean. Verified and found the thermal fuse open will need fuse replaced. Replaced thermal fuse tested unit and preheated to 350*. Opt test ok.; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock
We serviced a
WHIRLPOOL WASHER
Model LSR6334LQ1
Near Lakewood, OH 44107
Manny
Job Details: 02/24/2022
"Cc spin cycle not working, unit has oil leak and water coming from drive tube motor is humming and drain pump has a small leak from the seam, timer wont work on quick wash and agitator dogs need to be replaced. Unit needs a gearcase, drive tube , drive motor, timer, and drain pump replaced. Set next appointment as a 3 count and send for double labor.; ordrng 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 285753A (Drive motor) and 1 285753 (coupling,motor) and 1 285748 (cam-agitator) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WP3955489 (timer) and 1 WP3363394 (drain pump)"
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/24/2022
"Call tech line spoke to steve he believes the heat is 15 degrees off and unit will need thermistor and operating thermal stat gave estimate customer will try to talk to whirlpool for coverage ; ordrng 1 WP3391912 (Operating thermal) and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
N/A WASHER
Model MVWX655DW0
Near Maple Heights, OH 44137
Corina B
Job Details: 02/24/2022
"CC that the clothes are coming out wet. Confirmed. Ran diag F7E1 BASKET SPEED FAULT, F5E1 LID SWITCH FAULT. Found the hub is worn. The gearcase is leaking oil. The washplate is seized the the shaft. Tried removing it with hot water. Will need a new gearcase, cam, hub, belt, shifter, capacitor ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Aurora, OH 44202
Brian M
Job Details: 02/24/2022
Cc of noise Replaced idler pulley Unit still has a vibration Front bulk head seems warped and out of round Bulk head is NLA; ordrng 1 8519245 (bulkhead)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 02/24/2022
"Cc unit not draining Plugged in unit, found unit stuck in drain out mode, but pump motor only humming. Drained water from tub, replaced drain pump using customer supplied part. Ran auto test, all functions passed. Op test good."
We serviced a
ELECTROLUX WASHER
Model EFLS517SIW0
Near Shaker Heights, OH 44120
Corina B
Job Details: 02/24/2022
"CC that the door does not latch. Confirmed. Found the door latch is broken will need a new latch. Cust can install part; ordrng 1 5304505231 (Latch), used 1 SHIPPING (shipping and handling) from stock"