We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Avon Lake, OH 44012
Angel
Job Details: 01/04/2022
Cc that unit was very loud. Unit was on when i arrived and sounded like the blower wheel was bad. Took apart unit and found blower wheel cracked. Had one from surplus replaced wheel tested unit and sounds as should now. Opt test ok.; ordrng 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Olmsted Township, OH 44138
David R
Job Details: 01/04/2022
Replaced FZ light. Good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Westlake, OH 44145
Marie V
Job Details: 01/04/2022
"Replaced ice maker, verify drain tube is clear. Op test ok"
We serviced a
GE WASHER
Model GFWS1500D0WW
Near Westlake, OH 44145
Marie V
Job Details: 01/04/2022
"Cc that the unit does not turns on and they have the control board. Took panel off and veto power to the boar d, has 120V. Unit will need control. Gave estimate to cust. Replaced control and started a cycle. Pass. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Moreland Hills, OH 44022
Brian M
Job Details: 01/04/2022
Cc led out Replaced bottom left freezer led OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED8620HW
Near Bay Village, OH 44140
Angel
Job Details: 01/04/2022
Cc that unit is doing a high pitch sound and very loud. Turned on unit and waited a bit to hear the sound did not hear any squeaking but took apart unit and found they had a lot of lint build up cleaned all the lint saw that the pulley and rollers were still like new so i took the off cleaned off lint and lubricated everything reinstalled all parts tested unit and went outside to check vent and was clogged up with lint explained to customer to every now and than to check on the vent because it has a cover for birds and it will get packed with lint and cause the issue they had inside the dryer. Unit working as designed. Opt test ok.
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Avon Lake, OH 44012
Marie V
Job Details: 01/04/2022
"Cc that theres a ghost that is turning on the unit by itself, t will fill with water by it self and then turn on to drain it. Confirmed. Found water valve has a crack on it allowing water to go inside drum and activating float mode. Unit will need new water valve. Shut off water to unit. ; ordrng 1 WH13X27314 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 01/04/2022
"Installed main control, could not install UI, selector button would not come apart, will most likely break. Ordering UI button before UI can be installed. Parts not showing in stock at Marcone, office to contact with next service date. ; ordrng 1 W10869886 (Knob inner) and 1 W10681353 (Knob outer)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFB
Near Thompson, OH 44086
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cooling properly, temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, unit has a leak, unit needs new evaporator , heat exchanger, and filter drier, customer does not want repair at this time ; ordrng 1 297414901 (Evaporator) and 1 297217900 (Heat exchanger) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Sheffield, OH 44054
David R
Job Details: 01/04/2022
"Cc unit burners not working, sparked up. Found burner switches and module burnt. To take off top will need to drill out all burner head screws to orifce. Gave estimate to customer for repair. Do not order parts ** 2 job count. ; ordrng 1 12002792 (Spark switch assembly) and 1 74009098 (Spark module) and 1 Wp74007961 (LR orfice) and 1 WP7527P028-60 (RF) and 2 WP7527P023-60 (RR)s and 1 WP7527P021-60 (LF) and 10 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/04/2022
Installed lid lock and control Ran auto test and calibration test OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/04/2022
Cc unit needs upper rack adjusters Quoted for upper rack adjuster replacement. ; ordrng 2 WPW10546503 (Adjuster)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44112
Jason N
Job Details: 01/04/2022
No refrigerant to recover in system. Installed evaporator. Brought system down to 29 in/hg vacuum. Held vacuum. No change to gauges. Charged system with 4.27oz of r134a. Low side stable at 5 psi. Watched frost pattern on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. ; saved tckt
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Avon Lake, OH 44012
Angel
Job Details: 01/04/2022
"Cc that unit is not heating. Verified power to unit and its receiving 240vac. So i took apart unit tested the heating element and was opened will need heating element replaced. Gave customer estimate and they stated that they will be getting a new unit instead. Charged service call.; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
Marie V
Job Details: 01/04/2022
"Cc that the unit will not wash, just stays and does not agitates or add water. Started unit just sensing no water entering tub. Ran diag found error code F7E5 shifter failure. Ran auto test on spin heard something not aligning, Removed rotor and found that is stripped with the slider as well. Unit will need new shifter , slider and rotor. Rotor is in warranty. Cust said that they have a 5 year extended warranty with lowes. Explain cust that she has to call then to have them sen a dispatch to us so we can work on it. ; ordrng 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW01
Near North Ridgeville, OH 44039
David R
Job Details: 01/04/2022
"Cc unit not cooling correctly. Took temp readings. 30 in FZ and 50 in FF. No frost pattern on FF evap, slight frost on FZ evap. Tapped system, Took pressure readings on low. Reading 20psi resting and running 0psi.called techline. Gave readings. Techline said to replace dye filter drier first and then gave customer monitor for further changes. Ordering drier*** schedule as 3 count.; ordrng 2 WPW10143759 (Dye drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Conneaut, OH 44030
Dan H
Job Details: 01/04/2022
"Customer complaint that unit is not cooling, found unit unplugged, plugged in, compressor and condenser fan are running, evaporator fan is running, found dye running from line that run through the cabinet in evaporator compartment, unit cannot be repaired"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Burton, OH 44021
Brian M
Job Details: 01/04/2022
Customer showed pop Took picCc unit leaking From drain pump Reseated drain pump ran test cycle no leak found Advised to watch
We serviced a
GE WASHER
Model GTWN5050M0WS
Near Garrettsville, OH 44231
Brian M
Job Details: 01/03/2022
Cc unit not spinning Found unit to be Stuck in agitate Needs shaft ; ordrng 1 WH38X10017 (washing machine shaf) and 1 WH01X10302 (washing machine driv)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44119
Jason N
Job Details: 01/03/2022
"Cc unit not cooling Confirmed unit is not cooling in either section, no frost pattern on evaporator. Checked pressures, low side reading 25 in/hg vacuum. Compressor is running. Charged system with nitrogen to 150psi. Checked all joints for leaks. No leaks found in rear compartment or evaporator. Called wp techline, Anthony, designated unit non repairable due to internal leak."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Columbia Station, OH 44028
David R
Job Details: 01/03/2022
"Cc water leaked from under dispenser tray, couldve been left over water from when installing and testing parts out. No water leaked since. Good. Customer monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Amherst, OH 44001
Angel
Job Details: 01/03/2022
Cc that unit is leaking once it starts spinning and draining. Verified by running unit in a rinse and spin and than letting the water drain out. Found out that when the recirculating pump kicks on it would start to leak all around the front took off top of washer to look under and found a sock on the fill whole for the water causing it not to let the water come into the washer and leaking out on to the floor also found cold water hose loose leaking a little as well. Removed sock and tested unit again and no leaks opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Columbia Station, OH 44028
David R
Job Details: 01/03/2022
"Cc unit getting suds error, making noise. Found loose pressure tube, corrected. Also put zip ties around the drain tube and power cord so wouldnt bang on back of unit. Leveled unit up. Ran with a load of towels in and empty. Good. Let customer know about HE detergent and trying less detergent if needed. Good. Op test ok."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Cleveland, OH 44106
Jason N
Job Details: 01/03/2022
Cc unit front left burner flame not working right.Cust stated the flame cannot go to simmer or it goes out and the burner has soot buildup. Replaced burner head using customer supplied pre Id part. Tried to adjust valve to achieve simmer flame without blow out. Cannot adjust valve. Ordering burner valve and orifice holder. ; ordrng 1 W11109973 (Burner valve) and 1 W11445309 (Orifice holder)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/03/2022
"Cc unit not draining.Ran cancel drain, pump only humming not pumping. Pulled drain pump. Found plastic debris stick in impeller. Reassembled and ran wash test then cancel drain. Unit drained out properly. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/03/2022
"Cc unit not drainingRan diagnostics. Found code f7e6 for motor fault. Checked under unit, everything checked good. Ran auto test. All functions passed, unit drained out properly. Found unit severely un level due to basement flooring. Possible unit not spinning out properly due to unbalanced loads. Leveled unit using shims under front leveling feet. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/03/2022
"Cc that the unit will not let her touch the panel, or cancel or start, got it to work but unit takes too long to dry. Ran diag found error code F2E1 UI stuck button , F4E3 restricted air flow F4E4 L2 line voltage error F3E2 moisture sensor open , shorted. Took unit apart and verify ohms on heater, thermal fuse, thermostat and all pass. Unit will need main control and UI. ; ordrng 1 WPW10739349 (Control) and 1 W11158455 (Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW02
Near Garrettsville, OH 44231
Brian M
Job Details: 01/03/2022
Cc unit freezing Found damper not closing and gaskets ripped Needs damper and gasket Not in stock parts Customer needs 4 day advance for scheduling ; ordrng 1 WPW10196393 (damper control assy) and 1 WP67006341 (gasket) and 2 W10830276 (gasket-fip)s
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Lakewood, OH 44107
Angel
Job Details: 01/03/2022
Replaced ui and control. Tested unit opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Cleveland, OH 44111
Angel
Job Details: 01/03/2022
Cc that unit was filling and draining but not washing. Started unit up and it filled but would not start washing made sure all connections were good and that it was receiving 120vac which it was. Will need wash pump replaced. Gave customer estimate and decided to just get a new unit. Charged service call.; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Shaker Heights, OH 44122
Brian M
Job Details: 01/03/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdhz00
Near North Olmsted, OH 44070
Marie V
Job Details: 01/03/2022
"Cc that the unit does not make ice. Took temps -3 on freezer and 36* on fresh food and 9* ice maker mold. Ran error codes for ice maker, E2 motor lost position. Set unit to step 57, 120V to the ice maker, not operating. Unit will need ice maker. Replaced from T/S. It filled right away. Op test ok; used 1 W11294907 (ICEMAKER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near North Olmsted, OH 44070
Marie V
Job Details: 01/03/2022
"Cc that the unit fills up and then does nothing. Confirmed verify power going to motor 120V. Unit will need new pump motor. Replaced from T/S. Tested unit, no leaks. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near North Olmsted, OH 44070
Marie V
Job Details: 01/03/2022
"Replaced heater, no leaks. Op test ok"
We serviced a
GE DRYER
Model DPSB620GC3WW
Near Shaker Heights, OH 44122
Brian M
Job Details: 01/03/2022
"Cc of noise Found noise to be coming from front bearing housing The front housing was pushed forward drum not in correct position Fixed bearing housing Advised to watch If it will not stay in place it will need to be replaced Quoted ; ordrng 1 WE49X20697 (dryer bearing repair), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, OH 44147
David R
Job Details: 01/03/2022
"Cc unit not draining. No blockage, found control not sending 120 down to drain pump. Ordering control ; ordrng 1 W10854225 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW525ACP0WB
Near Beachwood, OH 44122
Brian M
Job Details: 01/03/2022
Installed lid latch Ran drain and spin OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Shaker Heights, OH 44122
Brian M
Job Details: 01/03/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lakewood, OH 44107
Angel
Job Details: 01/03/2022
"Cc that units timer is not running will stay in same spot. Verified to make sure vent was not clogged up and it wasnt unit will need timer replaced. Gave customer estimate and they stated they will try to fix themselves. Charged service call.; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS4
Near Cleveland, OH 44102
Angel
Job Details: 01/03/2022
"Cc that unit is not heating. Tested unit by inserting a mug with water and it was not heating. Will need magnetron and diode replaced. Gave customer estimate and decided to just get a new unit. Do mot order parts just an estimate.; ordrng 1 W11230995 (Magnetron) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Lakewood, OH 44107
Angel
Job Details: 01/03/2022
Cc that unit is heating up to 350* but will not keep temperature. Started unit on bake with my amp reader plugged in to check the amps on the igniter and was good its pulling 3.06amps let the unit heat up all the way to 350* and waited about 10mins to see what temperature unit was holding and was at 344* and 332* when i checked to calibrate the unit it was set at -20* so i explained to them the issue with that and they were not aware that the temperature calibration was set to that so i set it back to 0* but unit is working as designed. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/03/2022
"Found ice maker tray full of ice, too thick, unable to harvest. Cleared ice maker. Ran manual harvest and fill tests. All functions passed. Possible ice maker not harvesting completely causing overfilling of ice tray but cannot duplicate at this time. Customer to monitor. ; ordrng 1 W10873791 (Ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS3
Near Cleveland, OH 44135
Marie V
Job Details: 01/03/2022
"Cc that the unit heats and stops heating and gets quieter when is not heating, also that it showed an error code of F1E4 MW relay. Confirmed. Put kill a watt meter on and started unit, is pulling 0.57 amps. Unit will need main control.Cust will call back if she wants to continue ; ordrng 1 W11129648 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Broadview Heights, OH 44147
David R
Job Details: 01/03/2022
"Cc unit not dispensing fabric softener. Checked valves and found out of range, not letting water into that side of dispenser for fabric softener. No ex warranty on part, out of warranty. Will have to pay for total repair. Ordering valve housing. ; ordrng 1 W11127357 (Valve housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bedford Heights, OH 44146
David R
Job Details: 01/03/2022
"Cc unit making noise. Found pieces broke off from tub ring and basket, spinning out of control and unit hitting suspension rods. Ordering control, basket, suspension and tub ring. ; ordrng 1 W11170319 (Control) and 1 WPW10531289 (Tub ring) and 1 W10554251 (Basket) and 1 W10780045 (Suspension)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, OH 44130
David R
Job Details: 01/03/2022
"Cc unit not washing correctly all the time, intermittently and dispenser not opening all the time intermittently. Pump wash motor covered under ex 10 year warranty. Found gasket on dispenser causing door not to properly open. Went through diagnostics and got wash motor error. Would hum during cycle and try to come on. Intermittently happening. Would replace wash motor and dispenser. Gave estimate, customer said calling whirlpool ; ordrng 1 W10861000 (Dispenser) and 1 WPW10591570 (Pump motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model JGBP30WEA2WW
Near Aurora, OH 44202
Brian M
Job Details: 01/03/2022
"Cc of no bake Found igniter glowing faintly Weak igniter Needs igniter ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ADMIRAL DRYER
Model AED4475TQ1
Near Lakewood, OH 44107
Angel
Job Details: 01/03/2022
Cc that unit was mot starting or doing anything. Verified and found door latch broken. Tested unit by jumping the wire and unit started up. Replaced with latch from truck stock tested and working and heating as should. Opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Beachwood, OH 44122
Jason N
Job Details: 01/03/2022
"Cc unit freezer light not working.Confirmed freezer light module burnt out, replaced using customer supplied pre Id part. Freezer light working. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/03/2022
Cc unit excessive vibration during spin.Ran auto test and calibration. All functions passed. No abnormal vibration. Ran spin test with 4 large wet towels. Vibration normal for unit. Unit is working as designed.
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Cleveland, OH 44135
Marie V
Job Details: 01/03/2022
"unit is under extended warranty from lowes). Cc that the unit you press start and it only shows sensing but does not works. Confirmed, found thermal fuse open. They called and lowes set an appointment for the 10th..; ordrng 1 W10909685 (Thermal fuse)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 01/03/2022
Installed heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MFW9700SQ0
Near Rocky River, OH 44116
Marie V
Job Details: 01/03/2022
"Cc that the unit shows error code. Press start unit tried to drain, but it cant. Drain pump is getting power. Found drain pump catch clogged up. Cleared out and ran diag, pass. Stated a rinse and spin. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Eastlake, OH 44095
Joe O
Job Details: 01/03/2022
Cc: loud in spinRan test cycle. Unit very well balanced. Found belt stretched. Replaced belt. Ran test cycle. Op test ok ; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/03/2022
Installed heater element. Ran bake tests to 350 degrees. Op test good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Parma, OH 44129
David R
Job Details: 01/03/2022
"Cc unit not cooling, customer bought same day it was repaired. Temp reading 35*-40*. Compressor and dye drier previously replaced. Found shradder valve on process tube loose, corrected. Took pressures. Low side, while resting 35psi while running 20 inch vacuum. Put 150 psi nitrogen into unit. Could not see any dye on comp, drier or evap. Called techline to document. Let know what pressures were, parts previously replaced, nitrogen put in, techline documented. techline wants us to evacuate system and recharge up, want customer to monitor. Couldve been loose shradder causing problem. Evacuated system, charged with 4.6 oz r134A. Give 24 hrs and monitor. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44134
David R
Job Details: 01/03/2022
"Cc unit leaking, loud noise in spin. Water is leaking directly from underneath gearcase when running cycle, gearcase is loud, all components underneath are drenched in water. Ordering gearcase, shifter, motor, cap, cam, shield, and hub.**requesting double labor ; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11395618 (Cap) and 1 WPW10550173 (Shield) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Olmsted Falls, OH 44138
David R
Job Details: 01/03/2022
"Replaced drain pump, also found wires loose on drain pump, corrected. If happens again would advise to order lower harness W11450611 and replace. Ran diagnostics and calibration. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Mentor, OH 44060
Joe O
Job Details: 01/03/2022
Installed tracks. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Jason N
Job Details: 01/03/2022
Cc unit still reading f2e1 error code Installed signal hire harness. Ran bake test on both upper and lower ovens to 300 degrees. Good preheat and operational test.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Parma, OH 44129
Marie V
Job Details: 01/03/2022
"Cc that the unit is taking too long to dry and lasts time it did not seems like it was heating. Stared unit, took temps for about 15 min going out of vent, between 170^ to 139^ . Verify air flow outside it was low. Advice cust to call company to get them to clean the vent and replace foil vent."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Angel
Job Details: 01/03/2022
Cc that unit was loud when filling. Started unit up let it fill and on the process of washing started whining unit will need the wash pump replaced. Part out of stock office to reschedule.; ordrng 1 W11416362 (Motor pump) and 1 W11434044 (Inlet valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Chesterland, OH 44026
Jason N
Job Details: 01/03/2022
"Cc unit wrinkles clothing maybe not enough water.Customer stated that her clothing is coming out wrinkled after cycles, and she does not want to put them I the dryer, she wants to hang them up and air dry. She stated she shouldnt have to put them in the dryer to remove the wrinkles. Ran diagnostics, no codes stored. Ran auto cycle and calibration. All functions passed. Unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near Roaming Shores, OH 44084
Joe O
Job Details: 01/03/2022
"Cc: unit is functioning just has chipping paintFound chipping paint on ui. Paint chipping is cosmetic. Unable to determine if it is caused by loose paint or customer caused. Needs uiSpoke with bj, stated we are waiting for response from whirlpool if they will cover it; ordrng 1 W10893945 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/03/2022
Recovered refrigerant Installed evap in ff section Went to install compressor and found process tube to be damaged on new compressor. Spoke to BJ because I was going to solder it closed he advised to re order ; ordrng 1 W11393142 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near North Ridgeville, OH 44039
David R
Job Details: 01/03/2022
"Replaced hinge, bushing, cam and closer"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS00
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/03/2022
"Cc that unit is not cooling. Unit was unplugged when i arrived plugged in unit and waited a couple of minutes to see if evaporator would build up a frost pattern but didnt found compressor clicking on and off used my amp reader and compressor was pulling 10amps has a locked rotor. Will need compressor and filter drier. Ordering parts.; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWW2
Near Willoughby, OH 44094
Joe O
Job Details: 12/30/2021
"Cc: some buttons on ui not functioningFound multiple buttons on ui not allowing selections. ; ordrng 1 W10811149 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGJ6WW
Near Mentor, OH 44060
Jason N
Job Details: 12/30/2021
Installed UI board and door harness. Set to personality 15 per tech sheet. Unit display responding. Started normal wash cycle. All functions normal. Op test good.
We serviced a
GE WALL OVEN
Model ZET1RM3SS
Near Highland Heights, OH 44143
Joe O
Job Details: 12/30/2021
"Cc: ui not allowing selections, beepingFound all harness connections are seated. Found ui will not allow any selections. Or access to error codes. Needs uiCustomer does not want to repair at this time ; ordrng 1 WB27T11000 (control frame asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Cleveland, OH 44113
Manny
Job Details: 12/30/2021
"Replaced main control, ran diagnostics cycle, opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willoughby, OH 44094
Dan H
Job Details: 12/30/2021
"Installed new heating element, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44052
Angel
Job Details: 12/30/2021
Cc that unit was not making water dispenser was working fine. Looked inside unit and found ice maker off reseted ice maker to make sure it cycles unit is working as designed. Opt test ok.
We serviced a
ELECTROLUX DISHWASHER
Model n/a
Near Fairport Harbor, OH 44077
Brian M
Job Details: 12/30/2021
"Cc of noise Ran unit Wash motor is grinding And grinding coming from drain pump as well Advised on drain pump and wash motor replacement ; ordrng 1 154844101 (motor kit) and 1 A00126401 (pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 12/30/2021
Cc unit not making Ice Ran icemaker test no issues found Found icemaker functioning properly at this time Advised to watch for 72 hours
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Elyria, OH 44035
Marie V
Job Details: 12/30/2021
"Cc that the unit fills and drain and gets hot but does not run. Confirmed, verify power at the motor, has 122V. U it will need new motor. Gave estimate. Cust will not fix.; ordrng 1 5304519906 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model DNSR473EV0WW
Near Cleveland, OH 44130
David R
Job Details: 12/30/2021
"Replaced heater assembly and idler. Tested, good. Older unit, noticed front bearings worn and broken. If wanted WE49X20697 drum bearing kit customer can call in. Unit is running and heating, good. Op test ok."
We serviced a
KENMORE WASHER
Model 110.429222
Near Broadview Heights, OH 44147
David R
Job Details: 12/30/2021
"Replaced drain pump. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
David R
Job Details: 12/30/2021
"Called techline, explained what the complaint is, explained what parts have been replaced. Explained no water is being felt underneath icemaker after water being called. Techline went over seals for the ice door been and ice chute might be causing condensation and build up, causing water to drop. Ordering parts needed ; ordrng 1 W11171728 (Ice door) and 1 W10837274 (Ice chute) and 1 W11387387 (UI control)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Euclid, OH 44132
Dan H
Job Details: 12/30/2021
"Customer complaint of gas smell, confirmed, found regulator leaking gas; ordrng 1 WPW10546238 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/30/2021
Cc unit wasnt working right but now it is Tested unit unit functioning as designed Ran diagnostics found no errors Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Jason N
Job Details: 12/30/2021
Cc unit needs updated heater element installed.Installed updated heater element using customer supplied pre Id part. Ran auto test. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Euclid, OH 44143
Joe O
Job Details: 12/30/2021
Cc: knocking noiseRan auto test and calibration. Ran drain and spin. Unit functioning as designed. No abnormal noises. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5900SB0
Near Cleveland, OH 44108
Manny
Job Details: 12/30/2021
"Cc unit stopped working 2 weeks ago also stated that unit rocks and walk while on a spin and loud grinding noise and agitator not moving. Unit will not start proper voltage at outlet 121V noticed when turning knob timer feel loose, knob is not engaging with the timer, was able to get the unit to spin by rotating the knob and dial together, agitator needs dog ears removed cabinet and noticed door switch is broken, as well as the fill nozzle suspension pads are deteriorated and/or missing and gear case is leaking oil.; ordrng 1 WP8577787 (Timer) and 1 WP8318084 (Door switch) and 1 285219 (Plate pads) and 1 285744 (pad) and 1 3360629 (gear case) and 1 285809 (cam,agitator) and 1 WP3360977 (water fill nozzle) and 1 WP8566022 (knob)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 12/30/2021
"Replaced adjusters, opt test ok, customer stated that unit started to leak again like a day after I left, found kick plate insulation getting caught in between the bottom door seal and cavity causing insulation to get soaked and eventually leaking, insulation was completely soaked ran cycle without insulation no leaks. Customer will run unit without kick plate and if it leaks hell give us a call to take another look and if it doesnt leak hell call us to order the insulation."
We serviced a
WHIRLPOOL DRYER
Model LGR4634EQ1
Near Euclid, OH 44143
Joe O
Job Details: 12/30/2021
"Cc: not heating, timer not advancingFound timer is advancing, but no heat. Found thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Ran test cycle. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mentor, OH 44060
Jason N
Job Details: 12/30/2021
Installed cycling thermostat. Ran dryer op test for 10 minutes. Unit is cycling heat properly.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willoughby, OH 44094
Dan H
Job Details: 12/30/2021
"Installed new heater, op test good"
We serviced a
KENMORE DRYER
Model 110.75922401
Near Avon, OH 44011
Marie V
Job Details: 12/30/2021
"Cc that the unit started taking a long time to dry and now is not heating at all. Confirmed. Found thermal fuse open. Unit is full of lint and verify outside vent is clogged, proper air is not coming out. Replaced thermal fuse from T/S. Tested unit, pass. Cleared out some lint from outside vent. And left number for cust to call company to clean up vent from the home. Also unit has flexible foil vent, explain cust that those are considered fire hazard to replace with flexible metal or rigid metal vent. Op test ok; used 1 3392519 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Cleveland, OH 44135
Marie V
Job Details: 12/30/2021
"Cc that the unit will not drain. Confirmed unit was full with water. Press cancel and pump is running but no water coming out. Removed hose from the disposal and saw grease at the hose. Used shop vacc to remove it all. Tested unit and pass, cleared all out. Op test okAdvice cust to run hot water at the sink before starting a cycle , so unit can start filling with hot water."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Seven Hills, OH 44131
David R
Job Details: 12/30/2021
"Replaced damper. Ran diagnostics, good. Op test ok."
We serviced a
JENN-AIR RANGE
Model JES1750FS0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 12/30/2021
Installed blower fan. Ran test bake. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD6400SW0
Near Brook Park, OH 44142
David R
Job Details: 12/30/2021
"Cc unit drum humming, nothing moving. Found motor locked up. Will not move, nothing blocking, ordering motor and blower wheel. ; ordrng 1 WPW10463866 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 12/30/2021
Cc of temps dont seem hot when washing Found water to be normal and water temp isnt that hot through out the whole house OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brook Park, OH 44142
David R
Job Details: 12/30/2021
"Replaced heater, leveled unit out as best as possible, ran diagnostics, good. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 12/30/2021
Cc that unit was not washing or dispensing the pods. Verified started unit and started washing pump was running as should but did find that the dispenser door was not opening as should found that the rubber was a little off and would hit the plastic tab not letting it open reinstalled properly and door started opening and closing as should. Ran a diagnostics tests and found error code F4E3 motor fault and F7E1 no heat ran a test cycle and motor was washing as should and heater was working as should as well checked for loose connections and everything was good. Unit as of now is working as should. Explained to customer that if they have the same problem again they will need the wash pump and they stated that at that point they can just get a brand new one. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Bay Village, OH 44140
Angel
Job Details: 12/30/2021
"Cc that unit will jot start or gets stock on rinse cycle. Ran diagnostics and found error code F5E3 and F7E1 speed sensor fault. Verified in diagnostics the latch and was working fine tried to do a auto test and unit started screeching looked under unit and belt was completely off motor pulley was completely damaged the hub on basket stripped and gearcase leaking. Unit will need drive motor which is under warranty but also needs gear case, cam, belt, shifter, and hub replaced gave customer estimate and said they will pay the service call only.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10721967 (Drive motor) and 1 W10528947 (Hub) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wickliffe, OH 44092
Dan H
Job Details: 12/30/2021
"Customer complaint that unit is not cleaning dishes, ran diagnostics found f5e1(door stuck open), f4e3(wash motor not starting), and f7e1(no heat) error codes, unit started test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB01
Near Willoughby, OH 44094
Jason N
Job Details: 12/30/2021
"Cc unit not cooling in ff sectionFound very little airflow into ff section. Found frost buildup on evaporator cover in freezer, pulled evaporator cover. Found evaporator frosted over. Ran force defrost cycle. Heater turned on. Checked defrost thermistor resistance, reading open. Replaced thermistor using truck stock part. Steamed evaporator clear. Good airflow into ff section. Op test good.; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
GE DISHWASHER
Model GLD7768V00SS
Near Cleveland, OH 44121
Joe O
Job Details: 12/30/2021
"Cc: leakingFound unit leaking from water valve. Needs water valve. Customer does not want to repair at this time ; ordrng 1 WD15X10014 (water valve), used 1 SHIPPING (shipping and handling) from stock"