We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Highland Heights, Ohio 44143
Jason N
Job Details: 06/17/2024
"Installed LED, illumination restored to entire unit. Op test good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Cleveland, Ohio 44111
Manny
Job Details: 06/17/2024
"Cc unit building up ice and frost, verified and ice and frost in fz, cant get into diagnostic, ordering control and evap harness,; ordrng 1 W11660617 (Control) and 1 W11562214 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Ashtabula, Ohio 44004
Dan
Job Details: 06/17/2024
"Installed new valve, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Cleveland, Ohio 44109
Marie V
Job Details: 06/17/2024
Replaced panel. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Parma, Ohio 44134
Marie V
Job Details: 06/17/2024
"Cc that unit is leaking. Confirmed, found pinhole on drain hose. Ordering part; ordrng 1 W11244231 (Drain hose)"
We serviced a
KITCHENAID RANGE
Model KFDC500JSS01
Near Cleveland, Ohio 44128
Bill
Job Details: 06/17/2024
"Cc unit needs level and kick plate attached, confirmed cc. Uploaded pop, leveled unit and attached kick plate."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, Ohio 44111
Manny
Job Details: 06/17/2024
"Cc unit not advancing, verified and cold water valve is humming, unit needs valve assembly ; ordrng 1 W11210463 (valve)"
We serviced a
LG WASHER
Model WT7100CW
Near Painesville, Ohio 44077
Joe O
Job Details: 06/14/2024
"Cc: leaking. Found unit leaking from water valve. Needs valve assembly; ordrng 1 AJU75152602 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Painesville, Ohio 44077
Joe O
Job Details: 06/14/2024
"Cc: not startingFound lid switch is not engaging. Harness and switch melted. Needs lid switch and harnessCustomer does not want to repair at this time ; ordrng 1 WP8318084 (switch-lid) and 1 W10204122 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Lorain, Ohio 44055
Angel
Job Details: 06/14/2024
"Cc that unit will start but doesnt seem like its washing and than it will drain and wont go into the rinse. Ran diagnostics and found error code F8E1 long fill, but tested valves various times and there working as should also ran an auto test to see what it would do and worked as should with no problem. So I had customer start a quick cycle with some clothes to see what it would and it started filling and than it drained water and stopped. Got to control board and checked pressure hose and everything looked good even blew through hose and could hear the air coming into the tub. Reseted control tested unit again same issue ordering the control board office to reschedule.; ordrng 1 W11629601 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Elyria, Ohio 44035
Angel
Job Details: 06/14/2024
Cc that unit is not cooling. Verified and found compressor clicking on and off. Tried using another start relay but still same issue locked compressor. Unit will need compressor replaced also ordering evaporator since unit has a 5 year extended warranty. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator)
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW1
Near North Royalton, Ohio 44133
Bill
Job Details: 06/14/2024
"Changed latch, strike, and handle. Tested by starting a cycle, told customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, Ohio 44022
Bill
Job Details: 06/14/2024
"Found ice build up, traced it up to the deli drawer. Found that the fresh food evap drain was clogged, cleared drain and removed ice. Tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near Cleveland Heights, Ohio 44118
Bill
Job Details: 06/14/2024
"Called tech line, unit to be sent up for review S.r. 7739300625."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Shaker Heights, Ohio 44120
Bill
Job Details: 06/14/2024
"Cc unit not working properly, confirmed cc found error code f8e1 long fill. Drain hose was running across the ground, repositioned drain hose. Cleared codes and tested. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, Ohio 44130
Manny
Job Details: 06/14/2024
"Cc unit door not sealing, verified and door liner is warped, needs FZ door.; ordrng 1 W11436967 (Fz door stainless)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, Ohio 44111
Manny
Job Details: 06/14/2024
"Cleared ice and replaced fan and grill, replaced icemaker ran harvest test and good advice customer to allow 24 hours for unit to get back to temp and to make enough ice."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, Ohio 44109
Manny
Job Details: 06/14/2024
"Cc unit not working properly, verified and found f5e4 for latch issue, replaced with pre id opt test ok."
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Cleveland, Ohio 44103
Manny
Job Details: 06/14/2024
"Replaced door switch, opt test ok"
We serviced a
SAMSUNG WASHER
Model WF328AAG/XAA
Near Cleveland Heights, Ohio 44106
Manny
Job Details: 06/14/2024
"Replaced striker, not good unit needs switch assembly, customer stated that she told us what it was, she will go online and submit payment for the part,; ordrng 1 DC64-00519B (latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Parma, Ohio 44134
Manny
Job Details: 06/14/2024
"Cc unit giving codes when going into spin, verified and f7e1 and f7e6 , replaced cap and shifter opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, Ohio 44134
Manny
Job Details: 06/14/2024
"Cc unit off balance all the time verified and suspension is bad, and the tub is warped where the gearcase mounts, unit needs basket, tub and suspension customer will contact Wpl and see if they replace the unit.; ordrng 1 W11513243 (Basket) and 1 W11219115 (Tub) and 1 W11396716 (Suspension)"
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Strongsville, Ohio 44136
Angel
Job Details: 06/14/2024
Cc that unit is making a banging noise when unit has a load in it. Tested unit with some clothes in it and nothing. So to make sure I took apart u it and could not find anything besides blower wheel having some excess lint cleaned it out and explained to customer opt test good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Middleburg Heights, Ohio 44130
Angel
Job Details: 06/14/2024
Customer stated they didnt want service that unit has been working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Middleburg Heights, Ohio 44130
Angel
Job Details: 06/14/2024
Steamed out seal and used silicone to seal cabinet opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Olmsted Township, Ohio 44138
Angel
Job Details: 06/14/2024
"Cc that the strike broke. Confirmed, replaced strike tested unit opt test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Chagrin Falls, Ohio 44023
Corina H
Job Details: 06/14/2024
"Replaced the lightbulb. The light is staying on, when trying to turn the light off. Will need a new control. ; ordrng 1 W11342846 (Control)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE507EBL05
Near Chagrin Falls, Ohio 44023
Corina H
Job Details: 06/14/2024
"Replaced the ui, controls, and sensors. Lights are staying on. Ohmed out the door switches, good. Unplugged each light, good. Called BJ Found the neutral wire on p7 has 120 volts to ground. Will need a new harness. Not charging Cust for part per BJ. ; ordrng 1 W11136133 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, Ohio 44023
Corina H
Job Details: 06/14/2024
Replaced the lights. Tightened the freezer handle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Mentor, Ohio 44060
Dan
Job Details: 06/14/2024
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.98oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Willoughby, Ohio 44094
Dan
Job Details: 06/14/2024
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Euclid, Ohio 44123
Dan
Job Details: 06/14/2024
"Installed new lid lock, op test good"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Euclid, Ohio 44123
Dan
Job Details: 06/14/2024
"Customer complaint that unit is making noise, confirmed, found idler pulley worn out, installed dryer repair kit, op test good ; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near University Heights, Ohio 44118
Dan
Job Details: 06/14/2024
"Installed new hinges, op test good"
We serviced a
MAYTAG WASHER
Model LAT9734AAM
Near Gates Mills, Ohio 44040
Dan
Job Details: 06/14/2024
"Installed new drain pump, op test good"
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Painesville, Ohio 44077
Dan
Job Details: 06/14/2024
"Customer complaint that unit is not powering on, Found customers supply wire burned(see pic), advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHTXVL00
Near Painesville, Ohio 44077
Dan
Job Details: 06/14/2024
"Customer complaint that unit is not cooling, fresh food section temperature is at 67 degrees, freezer section temperature is at 38 degrees, evaporator fan is running, condenser fan and compressor are running, everything shut off, tapped thermostat everything started back up , frost pattern formed, unit needs new thermostat, part is no longer available ; ordrng 1 2314594 (Tstat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Westlake, Ohio 44145
Angel
Job Details: 06/14/2024
"Steamed out evaporator, Replaced harness, control board and pan opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GMKIES
Near Grafton, Ohio 44044
David R
Job Details: 06/14/2024
"Customer has fan assembly but not the update module needed. Checked with office and it shows it was delivered with customer met, will need update module. Sending over to office. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, Ohio 44147
David R
Job Details: 06/14/2024
"Cc unit not cooling. Found frost build up on evap cover. Not defrosting. Defrost issue. In diagnostics, control not sending proper voltage to defrost system. Fan is clogged up with frost. Would need control, fan motor, harness, heater if needed. **2 count to defrost unit. ; ordrng 1 W11566475 (Harness) and 1 WP2315549 (Fan motor Evap) and 1 W11546981 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11670354 (Control)"
We serviced a
MAYTAG DRYER
Model SDE3606AYW
Near Independence, Ohio 44131
David R
Job Details: 06/14/2024
"Broken idler. Replaced idler pulley, rollers, belt. All components good and heat cycling. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, Ohio 44137
David R
Job Details: 06/14/2024
"Replaced belt, gearcase, pulley, sheild, motor. Ran test mode. All components good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Garfield Heights, Ohio 44125
David R
Job Details: 06/14/2024
"Cc questions about gasket, bins/bracket/rail are broken. Gaskets are good, no rips or tears. Talked to Brian, only functional parts are covered, non functional would have to be paid for. Email customer parts numbers and pricing. ; ordrng 1 W10803530 (Bin door) and 1 W11606660 (Trim door rail) and 1 W10861519 (Holder bracket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brook Park, Ohio 44142
David R
Job Details: 06/14/2024
"Replaced outer tub. Other parts (belt, motor, cam) everything all swapped over. Ran test mode. All components working and no leaks. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Painesville, Ohio 44077
Joe O
Job Details: 06/14/2024
Unit is working at this time. Did not look at machine. Advised customer to contact if unit fails again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, Ohio 44077
Joe O
Job Details: 06/14/2024
"Cc: not making ice, not dispensing waterFound no water from dispenser. customer using off brand water filter. Pulled filter. Found water pressure returned. Needs factory recommended"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Mentor, Ohio 44060
Joe O
Job Details: 06/14/2024
"Cc: not heating. Found harness wires broke. Found thermal cut off open. Needs thermal fuse, and harnessNeeds thermal cut off(will use on return visit); ordrng 1 WPW10450286 (harns-wire) and 1 WP3392519 (thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Eastlake, Ohio 44095
Joe O
Job Details: 06/14/2024
Installed power cord. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, Ohio 44095
Joe O
Job Details: 06/14/2024
Cc: not coolingFound unit only pulling .4 amps. Resting pressure on both high and low at 23psi. Running unit in a 20 in vac. High side at 65 psi. Charged with nitrogen. Sprayed down all accessible lines. No bubbles forming. No leak detected. Called whirlpool tech line spoke with Steve. He stated the unit is not covered under a leak not found warranty and unit is suppose to be used indoor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Painesville, Ohio 44077
Joe O
Job Details: 06/14/2024
Installed ui. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ravenna, Ohio 44266
Corina H
Job Details: 06/14/2024
CC that the water level is not correct. Ran diag no error codes. Ran a calibration. Started a cycle with clothes on delicates. Advised Cust that normal will give you the least amount of water. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Aurora, Ohio 44202
Corina H
Job Details: 06/14/2024
"CC that there are noises. When arriving the unit is in a defrost. Ran the damper, water, compressor and fans. The damper is loud. Will need a new damper. Advised Cust if there are any other noise to get a video. ; ordrng 1 WPW10594329 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chagrin Falls, Ohio 44023
Corina H
Job Details: 06/14/2024
CC that only crushed ice only works. Confirmed. Advised Cust to empty the bin every 7-10 days. Tightened the freezer door. Opt test ok.
We serviced a
LG WASHER
Model WM3600HVA
Near Jefferson, Ohio 44047
Dan
Job Details: 06/14/2024
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, Ohio 44128
Bill
Job Details: 06/14/2024
"Cc not working properly, confirmed cc. Found error code f8e1, and unit wasnt level. Cleared codes, rerouted drain hose, and leveled unit. Ran diagnostics auto cycle. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Willowick, Ohio 44095
Jason N
Job Details: 06/14/2024
Cc unit making rattling noise from rear of unit Customer states rattling noise to be coming from the fan behind the unit. Ran fan tests 102 and 112. Found intermittent vibration from freezer evap fan. Found fan grille and shroud both missing clips(broken). Grille and shroud will need replaced ; ordrng 1 WPW10175909 (Grille) and 1 WPW10167023 (Shroud)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Euclid, Ohio 44117
Jason N
Job Details: 06/14/2024
"Installed burner valves. Connected gas line to unit. Turned gas on, used bubble solution on connections, no leaks. Tested all burners and oven for proper operation. Op test good."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Avon Lake, Ohio 44012
Angel
Job Details: 06/14/2024
Replaced suspension but when I went to install the basket wrong basket was sent wrong part number will need to reorder basket office to reschedule with customer.; ordrng 1 W11172199 (Basket)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Lorain, Ohio 44055
Angel
Job Details: 06/14/2024
Replaced drive motor tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, Ohio 44108
Jason N
Job Details: 06/14/2024
"Cc unit not startingVerified power to unit, good at 244v. Checked all thermals, found thermal fuse open. Replaced thermal fuse using truck stock part. Ran dryer test cycle, checked airflow at vent outlet. Good airflow, customer did change venting to a shorter semi-rigid. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Cleveland, Ohio 44108
Jason N
Job Details: 06/14/2024
"Cc unit not cooling in ff sectionFound no airflow to ff section. Evaporator fan not running. Pulle evaporator cover, found frost and ice buildup around fan and in drain tray. Steamed out ice and frost. Reconnected evaporator fan. Fan running. Leveled unit to ensure water draining into drain. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM1
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 06/14/2024
Cc unit lower rack wheels broke offReplaced lower rack transport wheel using customer supplied pre id parts. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Beachwood, Ohio 44122
Corina H
Job Details: 06/14/2024
"CC that there is a noise. Confirmed. Found the evap covered in ice. Will need the control, ui and harness ; ordrng 1 W11087438 (Harness) and 1 WPW10675033 (Control) and 1 W11330971 (Ui)"
We serviced a
KITCHENAID WALL OVEN
Model KODC504PPS0
Near Lyndhurst, Ohio 44124
Jason N
Job Details: 06/14/2024
"Pulled unit from cabinet. Installed convention motor, blade and mount nut. Ran convect bake cycle. No abnormal noise heard. Op test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, Ohio 44105
Bill
Job Details: 06/14/2024
"Changed control and Ui, ran factory calibration. Tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVQ00
Near Maple Heights, Ohio 44137
Bill
Job Details: 06/14/2024
"Cc not cooling, confirmed cc. Compressor was at 140 degs, and locked up. Ordered new compressor, evap, and filter dryer. Follow up scheduled for 06/18; ordrng 1 W10233961 (Compressor) and 1 WP2188823 (Evap) and 1 WPW10143759 (Filter dryer)"
We serviced a
LG WASHER
Model WM3370HWA
Near Ashtabula, Ohio 44004
Dan
Job Details: 06/14/2024
"Customer complaint that unit is leaking, confirmed, found cold water valve leaking, unit needs new valve; ordrng 1 5220FR2075L (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ROPER WASHER
Model RTW4440XQ0
Near Chardon, Ohio 44024
Jason N
Job Details: 06/14/2024
"Cc unit not rinsing/ advancing in gentle cycleRan gentle cycle, unit started to agitate in rinse then stopped operating, timer did not advance. Quoted customer timer replacement. Ordering part. Schedule customer for finish up same day as her range. ; ordrng 1 WPW10199989 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Willoughby Hills, Ohio 44094
Jason N
Job Details: 06/14/2024
Cc frost still appearing in freezer section Found small patch of frost still appearing. Added more silicone along the entire freezer liner. Cleaned up frost. Advised customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Garfield Heights, Ohio 44125
Bill
Job Details: 06/14/2024
"Changed filter head, tested opt test good. Ordered filter cover, customer will change cover.; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WP67006331 (Filter cover) from stock"
We serviced a
FRIGIDAIRE RANGE
Model DGGF3042KFJ
Near Willoughby, Ohio 44094
Jason N
Job Details: 06/14/2024
"Cc oven bake doe not workRan bake test, found ignitor barely glowing. Ignitor is weak, will need replaced, quoted customer replacement cost. Replaced Ignitor using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X24DS02
Near Bay Village, Ohio 44140
Manny
Job Details: 06/13/2024
"Replaced both fans, ran test and waited to see if there still any noise coming from the unit, advise customer to monitor unit,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, Ohio 44103
Manny
Job Details: 06/13/2024
"C. Unit not dispensing water or making ice, verified and valves humming and reservoir needs to be replaced due to kinks ordering valves and reservoir unit under warranty per pop; ordrng 1 WPW10279866 (valve-inlt) and 1 WPW10238100 (valve-inlt) and 1 W10801011 (reservoir)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near East Cleveland, Ohio 44112
Manny
Job Details: 06/13/2024
"Cc unit is dead verified and unit is completely dead, good voltage on outlet and good voltage to control ordering control and HMI boards; ordrng 1 W11455229 (Control) and 1 W11430637 (HMI)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Lorain, Ohio 44053
Angel
Job Details: 06/13/2024
Cc that unit is not powering on. Confirmed will not power on. Looked at junction box and when I moved the hot wire it powered on. Found wire loose. Fixed wire properly tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Lorain, Ohio 44055
Angel
Job Details: 06/13/2024
Replaced control board and harness tested unit opt test n/g. After verifying found motor is not functioning will need drive motor replaced. Ordering drive motor.; ordrng 1 W11026785 (Motor)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near North Ridgeville, Ohio 44039
Angel
Job Details: 06/13/2024
Cc that unit is not draining . Verified and found wire for drain pump on harness broke causing the issue ordering lower harness.; schdld next appmnt for 6/18 TUE AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Sheffield, Ohio 44054
Angel
Job Details: 06/13/2024
Replaced control board and thermistor opt test good.
We serviced a
MAYTAG DRYER
Model MGDX600XW0
Near Avon, Ohio 44011
Angel
Job Details: 06/13/2024
"Cc that unit was making a weird noise. Verified and it was the idler pulley. Gave customer estimate for repair kit. Replaced idler pulley, belt and rollers opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, Ohio 44111
Angel
Job Details: 06/13/2024
Cc that unit was heating but not drying. Verified and found that the vent on the outside has a mesh and it was clogged cleaned it off for her and explained to her how to clean it every now and than to avoid the issue again opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Cleveland, Ohio 44114
Angel
Job Details: 06/13/2024
"Cc that unit is not filling with water. Tested unit and confirmed issue. Found that there was one of the wheels from the bottom rack underneath float switch, removed it tested unit opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Sheffield Lake, Ohio 44054
Angel
Job Details: 06/13/2024
"Cc that unit was making a high pitch noise. Tested unit and confirmed noise. Replaced belt but was still making the noise sounds like its coming from gearcase or drive motor. Ordering gearcase and drive motor.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor), used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 06/13/2024
See DR PVR.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Berea, Ohio 44017
Marie V
Job Details: 06/13/2024
"Cc that unit will not dry and unit is accumulating lint inside and on the door. Confirmed, checked temps behind unit, are in range. Used camera to check vent, found is clogged. Showed cust. They will have vent cleaned out. Op test ok"
We serviced a
AMANA DRYER
Model NED7500VW0
Near Brecksville, Ohio 44141
Marie V
Job Details: 06/13/2024
"Cc that unit is not working. Confirmed checked power is good. Unit showing error code f01. Unit will, need new control board. Part is discontinued. Showed cust. Op test ok; ordrng 1 WPW10174745 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Seven Hills, Ohio 44131
Marie V
Job Details: 06/13/2024
"Cc that uni was flashing 8 - 4 he pressed cancel and it stopped. Stared unit, found underneath the float switch is clear, but the power line coming in is taking soace for tray to sit straight, causing switch to activate when running. Replaced door seal and tested unit. Cust will call installer to get power line moved away from tray"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Middleburg Heights, Ohio 44130
Marie V
Job Details: 06/13/2024
"Cc that unit is leaking from door . Stared unit, took door off, found seal on vent fan was off, aligned seal and closed water line coming in, it was a little strong , overfilling unit. Now water coming in a good rate, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near North Olmsted, Ohio 44070
Marie V
Job Details: 06/13/2024
Cc that unit is leaking about halfway through the cycle. Started unit found drain hose has pinhole in It . will need new drain hose.; ordrng 1 W11244231 (Drain hose)
We serviced a
KENMORE REFRIGERATOR
Model 106.51713410
Near North Olmsted, Ohio 44070
Marie V
Job Details: 06/13/2024
"Cc that the unit is not making ice, it was making ice then stopped. Also is freezing food in fresh food. When arrived check temp setting freezer was set to -6 and fresh food 41*. Ice maker has failed, will not properly cycle and fill with water, also keeping heating on, shut off ice maker. Gave estimate. Cust will not fix.; ordrng 1 WPW10251076 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model IDK
Near Willoughby, Ohio 44094
Corina H
Job Details: 06/13/2024
"Cust decided to not look at the washer, has not leaked again."
We serviced a
MAYTAG DRYER
Model MGDC215EW0
Near Eastlake, Ohio 44095
Corina H
Job Details: 06/13/2024
"CC that there is a rattling noise. Confirmed. Found some change and a key, also the one support roller was seized. Replaced the dryer repair kit. Tested. Opt test ok. The dryer vent is connected with the bathroom exhaust, advised Cust the vent should not be connected with anything. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Kirtland, Ohio 44094
Corina H
Job Details: 06/13/2024
Entitlement is good. CC that the unit is loud. Confirmed. Found the blower wheel is cracked. Will need a new motor and wheel ; ordrng 1 WP697772 (Wheel) and 1 W11549461 (Motor)
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Kirtland, Ohio 44094
Corina H
Job Details: 06/13/2024
"CC that the unit stops in a cycle. Ran diag 3 locked rotor monitor. Cust has replaced the control and the accelerometer. Ran test 15 runs for 5 seconds then stops. Will need to replace the inverter board and the accelerometer. Cust is going to talk to her husband ; ordrng 1 WH22X35837 (Inverter board) and 1 WH03X32138 (Accelerometer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model LLR6144AQ0
Near Aurora, Ohio 44202
Corina H
Job Details: 06/13/2024
Replaced the pads. Tested with a load of towels. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Kent, Ohio 44240
Corina H
Job Details: 06/13/2024
Replaced the led board. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS07
Near Kent, Ohio 44240
Corina H
Job Details: 06/13/2024
"Replaced the valve. Tested, good. The freezer liner is splitting. Will need a new door and badge. Office to reschedule appointment ; ordrng 1 W10919637 (Door) and 1 W10876598 (Nameplatr)"
We serviced a
SAMSUNG WASHER
Model WV55M9600AV/A5
Near Aurora, Ohio 44202
Corina H
Job Details: 06/13/2024
"CC that there was a smell in the washer. Customer was gone on vacation with the door being shut. Advised Cust there is water that stays in the drain pump and with no air getting into the unit, will cause the smell. Ran a rinse and spin. Opt test ok."
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Aurora, Ohio 44202
Corina H
Job Details: 06/13/2024
"CC that the dispenser is leaking. Confirmed. Found the drawer bowing, causing the leak. Cust can install the part. ; ordrng 1 5304514792 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS
Near Chardon, Ohio 44024
Jason N
Job Details: 06/13/2024
"Cc unit leaking water and ice building up under drawersFound ice sheet under deli drawers, ff evaporator drain tray iced over. Pulled evaporator cover, cleared ice and steamed out drain hole. Cleaned up ice and water under drawers. Pulled drain tube in rear of unit and flushed out debris. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, Ohio 44072
Jason N
Job Details: 06/13/2024
"Recovered refrigerant. Installed evaporator and filter drier. Pressurized system with 150 psi of nitrogen, no leaks found. Pulled vacuum on system to 29in/hg. Held vacuum. Recharged system with 7.50oz of r134a. Low side stable at 7in/hg vacuum, good heat on discharge, good frost pattern starting on evaporator. Advised customer to allow approx 24 hrs before restocking unit. Op test good."