Service History 416

Near Ravenna, OH 44266
Brian M
Job Details: 07/19/2019
WASHER AMANA NTW4516FW3 Installed valve ran auto test Ran test load with clothes and made sure unit filled and switched to wash cycle OP TEST OK
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "Customer complaint dishwasher had a burning smell, no evidence of burning on element, found ground wire not connected, connected ground, customer turned breaker on, ran svc test, no codes svc test completed, no unusual odors, customer is using an organic
Near Cleveland, OH 44105
Jason N
Job Details: 07/19/2019
WASHER MAYTAG NTW4516FW "Cc unit lid not lockingAaron’s sent pop to office.Ran diagnostics, found codes f5e1 for lid switch fault, f5e2 for lid lock fault. Confirmed latch not locking. Replaced lid lock using truck stock. Op test no good. Lid lock not working. Checked lid lock c
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/19/2019
WASHER MAYTAG MVWX655DW1 Replace all parts opt test ok
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/19/2019
DISHWASHER KITCHENAID WDT730PAHZ0 "Cc unit leaking from underneathRan wash test, found unit leaking from motor/pump housing seal. Unit needs wash motor. ; ordrng 1 W11085683 (pump&motor)"
Near North Royalton, OH 44133
David R
Job Details: 07/19/2019
RANGE KITCHENAID n/a Cc top oven not working. Found ignitor discolored and not giving enough amps. Replaced ignitor. Tested. Op test ok; used 1 12400035 (IGNITER) from stock
Near Rootstown, OH 44272
Brian M
Job Details: 07/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Cc unit is over cooling Freezer average temp was around -19 and fridge was around 28 Found thermistors not in range. Needs fridge and freezer thermistors replaced ; ordrng 1 12002355 (thermistor kit) and 1 W11131391 (harns-wire)
Near Gates Mills, OH 44040
Joe O
Job Details: 07/19/2019
DRYER MAYTAG MEDB835DC4 "Cc: not drying clothesRan test cycle found unit getting good heat and good air flowFound customer washing mixed loads, he states that some of the clothes will come out dry and some still wet. Advised him on the use of the moisture sensorUnit functioning
Near Avon Lake, OH 44012
Corina B
Job Details: 07/19/2019
DRYER MAYTAG MGDB835DW3 "CC that the unit is not drying. Checked outside vent, clear. Checked the thermal fuse, open. Replaced the thermal fuse from t/s. Optest ng. Checked the gas coils, good. Checked the igniter, good. Checked the power to the igniter, 0 volts. Checked the the
Near Strongsville, OH 44136
David R
Job Details: 07/19/2019
DISHWASHER AMANA ADB3500AWS "Cc noise during wash. Started up 3 times, no noise. Found glass lodged by pump, could or could not been causing noise. Cleared debris, tested. No noise. Op test ok"
Near Rootstown, OH 44272
Brian M
Job Details: 07/19/2019
WASHER MAYTAG MVWB765FW0 Cc u it just shuts off during start upFound unit to shut off once during start of a cycle Ran diagnostics found error for long fill no fill Customers water pressure is low Ran auto test and calibration Ran test cycle with clothes unit filled and started t
Near Cleveland, OH 44113
Jeff M
Job Details: 07/19/2019
WASHER MAYTAG MVWX655DW1 The unit is not receiving hot water there is a water valve somewhere in the home shut off
Near Kirtland, OH 44094
Joe O
Job Details: 07/19/2019
DRYER MAYTAG MEDB850WQ0 Cc: not drying properlyFound blower pulley came offNeeds re attachedRe installed blower pulley and beltRan test cycleOp test ok
Near Brecksville, OH 44141
Nicholas F.
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KRFC300EWH01 Cc water not dispensing and no ice being made.ice maker is cycling.water is not getting to ice maker.unit needs water filter. Customer is going to get filter will install it herself; O-emld tckt
Near Independence, OH 44131
Dan H
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Customer complaint that dispenser door will not stay closed, confirmed, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
Near Elyria, OH 44035
David R
Job Details: 07/19/2019
WASHER MAYTAG MVWB765FW3 "Replaced all parts, lid still not closing all the way. Tried multiple times to rearrange everything, still not closing as it should. Ordering lid, top and items to lid and top; ordrng 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 1 W11097645 (t
Near Parma, OH 44134
Dan H
Job Details: 07/19/2019
REFRIGERATOR MAYTAG MBF1958FEZ01 "Customer complaint of loud clicking noise, found tag on power cord blowing and tapping against wall, adjusted cord, op test good"
Near Lorain, OH 44052
Gabriel P
Job Details: 07/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found error code f2e2 2-No response from UI UI cannot communicate with main control. Loose UI connection.and f1e2 2- Control Software Issue Damaged or corrupted memory on control board. Incompatible software components inside micro.order control panel and
Near North Ridgeville, OH 44039
David R
Job Details: 07/19/2019
DRYER MAYTAG MED5630HC0 Cc no operation. 240 v going into unit. Took top off and found wire to panel loose. Reconnected. No error codes. Tested on time dry. Unit heated. Op test ok.
Near Parma, OH 44129
Dan H
Job Details: 07/19/2019
DRYER WHIRLPOOL WGD7500GC0 "Customer complaint that clothes and dryer sheets are getting stuck between drum and slides, drum slides are in good condition, no excess space between drum and slides, rollers are good, unit is operating as designed"
Near Willowick, OH 44095
Jeff M
Job Details: 07/19/2019
WASHER KENMORE 11025132410 "The agitator splines are stripped. Needs replaced ; ordrng 1 W10752285 (washplate), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/19/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 "customer complaint unit had warm temps but now seems to be ok, ran diagnostics no errors, temps were 37 ff and 0 frz, Unit is operating as designed"
Near Conneaut, OH 44030
Arthur V
Job Details: 07/19/2019
WASHER WHIRLPOOL WTW8500DC0 Confirmed f6e3 error. Needs console and main control—**customer angry parts were not ordered after being told they would be ; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console)
Near Ashtabula, OH 44004
Arthur V
Job Details: 07/19/2019
DRYER MAYTAG MEDB755DW2 Customer states unit would not start no matter how he pushed or held the button in. Need to order console ; ordrng 1 W11035291 (overlay)
Near Windham, OH 44288
Brian M
Job Details: 07/19/2019
WASHER GE GTW460ASJ5WW Cc unit will not wash fills then stops Connected Newfi module found error for standing water Ran all service mode-steps everything was functioning and passed Found unit to be needing a firmware update ran update installed with no errors Ran rapid wash cyc
Near Euclid, OH 44132
Dan H
Job Details: 07/19/2019
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees , freezer section temperature at 12 degrees , nothing is running, advanced defrost timer, nothing started, unit needs new defrost timer and thermostat ; ordrng 1
Near Cleveland, OH 44144
Corina B
Job Details: 07/19/2019
WASHER FRIGIDAIRE FAFS4473LW0 Replaced the bellow. Start a cycle. Optest ok.
Near Lakewood, OH 44107
Nicholas F.
Job Details: 07/19/2019
REFRIGERATOR KITCHENAID KBRO36FTX03 "Cc unit is not making ice.6 degrees in fr section found fill tube frozen.cycled ice maker,ice maker is getting power.unit need new optic switch.customer does not want repair ; ordrng 1 WPW10290822 (divider) and 1 WPW10321131 (spacer), used 1 SHIPPING (SH
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/19/2019
WASHER MAYTAG MVWX655DW1 Cc washer is not working.customer has an open ground in the outlet.ran diagnostic found f7e1 basket sped faultF5e3 lid fault and f8e1 no fill.ran test cycled flashed unit did not pass test did not agitated or spin.ran manual test cycle for spin unit did n
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 07/19/2019
WASHER WHIRLPOOL WFW5620HW0 The shipping bolts were still installed I remove the shipping bolts unit tested good
Near Perry, OH 44081
Joe O
Job Details: 07/19/2019
WASHER WHIRLPOOL LXR9445JQ1 "Cc: not agitatingFound agitator dogs strippedReplaced agitator dogs, ran test cycleOp test ok; used 1 80040 from stock"
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/19/2019
DISHWASHER KITCHENAID KDFE104DSS3 "Cc no water from spray armsRan diagnostics, founds code 7-1 for no heat. Ran diagnostics cycle, wash pump did not turn on. Unit needs wash pump. Customers not repairing at this time, estimate only, paid service."
Near Cleveland Heights, OH 44118
Nicholas F.
Job Details: 07/18/2019
REFRIGERATOR GE GSH25JSXL SS Installed inverter compressor turned on allow 24 hours for proper cooling.
Near Lakewood, OH 44107
Corey L.
Job Details: 07/18/2019
RANGE FRIGIDAIRE PLGF389ACB "Customer complaint oven is not heating, confirmed, ignitor glowing bright but not igniting, no gas, safety valve failed, customer does not want repair at this time, 5303935066 igntr 5303208499 valve; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44107
Corey L.
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDTM704ESS0 "Replaced pump and motor asm, op test good, placed water mit mat"
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Steamed out evaporator installed new cover and control.allow 24 hours for proper cooling.op test good
Near Kirtland, OH 44094
Jason N
Job Details: 07/18/2019
MICROWAVE GE JES2251SJ02 "Cc unit not powering on or startingFound display all lit up, no response from keypad. Then screen went black, still no response. Unplugged unit, plugged back in, op test still no good. Checked control board, found dark spots on pcb, unit needs control bo
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Cc refrigerator section not cooling.confirmed fr section 5 degrees.ff section 60 degrees.air vent is frozen shut.thermistor is not reading correctly.unit needs new control and fresh food section thermistor.; ordrng 1 W10838965 (thermistor ) and 1 W1091240
Near Cleveland, OH 44113
Jeff M
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL IX5HHEXWS05 Reinstalled the metal arm i bent the arm to make it more difficult for it to come out. unit tested good
Near Saybrook Township, OH 44004
Arthur V
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Getting a scrapping noise from fresh food door hinge. Took off door and lubricated. No good. Needs hinge pin and door stop. ; ordrng 1 W10638692 (bracket) and 1 W11026307 (hinge-pin)
Near Cleveland, OH 44102
Jeff M
Job Details: 07/18/2019
WASHER MAYTAG MVWB765FW3 The unit is not locking. I found when this issue happed the lock and control needs to be replaced ; ordrng 1 W10810403 (LOCK) and 1 W11195970 (CONTROL )
Near Cleveland, OH 44107
Jeff M
Job Details: 07/18/2019
REFRIGERATOR KENMORE 106.732363 Motor evaporator stopped working needs replaced; used 1 WP2315539 (MOTOR-EVAP) from stock
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Installed support pin, reset shelf position. Freezer light switch sticking, some frost around plunger, removed and defrost switch. Reinstalled, switch moving freely. Op test good."
Near Cleveland, OH 44111
Jeff M
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "The units getting stuck in defrost. Needs new defrost timer control module; ordrng 1 4388931 (timer,defrost adapt)"
Near Cleveland, OH 44109
Jeff M
Job Details: 07/18/2019
WASHER AMANA NTW4605EW0 Install the new part put it to drain blew the internal fuse the drain pump is shorted needs main control and a drain pump; ordrng 1 W11116498 (PUMP) and 1 WPW10661045 (PUMP)
Near Perry Township, OH 44081
Arthur V
Job Details: 07/18/2019
OTR MICROWAVE ELECTROLUX EI30SM55JWB Found a big hole in side inner cabinet at the top approximately midway thru the top in the cabinet UNIT IS UNREPAIRABLE. SEE PICS
Near Ashtabula, OH 44004
Arthur V
Job Details: 07/18/2019
DISHWASHER MAYTAG MDB7759AWB3 Found touch pad shorted. Needs touch pad and screws ; ordrng 1 WPW10199788 (panel-cntl) and 4 WPW10348409 (screw)s
Near Painesville, OH 44077
Arthur V
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Replaced deli control,evap fan assy with wire harness,and cover. Unit started to cool before leaving. Customer to monitor."
Near Ashtabula, OH 44004
Arthur V
Job Details: 07/18/2019
RANGE WHIRLPOOL WFG320M0BS0 Found right reat burner switch not responding. Electrode sparks when another burner is started. Needs switch harness ; ordrng 1 WPW10548355 (harns-wire)
Near Cleveland Heights, OH 44121
Jason N
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KFIS20XVWH7 "Installed water valve, flushed water system. Op test good."
Near Solon, OH 44139
Jason N
Job Details: 07/18/2019
WASHER WHIRLPOOL WFW9150WW01 Cc unit leakingRan wash cycle then cancel drain. Found water dripping from bottom of door. Unit needs bellow seal. Replaced using obsolete truck stock. Ran wash test. Op test good.
Near Seven Hills, OH 44131
Corey L.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "customer complaint freezer is defrosting water onto freezer floor and onto floor under and behind then temps said 20 frz and 50 ff, temps were 0 in frz and 38 in ff, light switch was stuck closed and broke free with a tap, no water on floor nor water or
Near North Royalton, OH 44133
Corey L.
Job Details: 07/18/2019
MICROWAVE WHIRLPOOL KEMC308KSS0 "Customer complaint when cooking bacon in mw it took longer than the 3 minutes as before and was more like 8 then the next batch didn’t heat up at all then next time we tried it it worked fine, tested using Pyrex glass with water 5 times, unit is heating,
Near Cleveland, OH 44109
Jeff M
Job Details: 07/18/2019
WASHER MAYTAG MVWB765FC3 Installed new part unit op tested good
Near Cleveland, OH 44103
Jeff M
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW7500G02 The unit was not lvl correctly the floor is slanted I cleared the off-balance code reset the machine and it tested good
Near Chardon, OH 44024
Arthur V
Job Details: 07/18/2019
DRYER AMANA NED4655EW1 Found no 220 volts at unit. Advised customer she needs a qualified electrician to provide correct power to unit. Lubricated strike for customer
Near Brooklyn, OH 44144
Nicholas F.
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Cc frig is leaking.confirmed.evaporator drain tube is frozen.steamed out drain tube.op test good.wait 24 hours for freezer to return to normal temperature
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW8500DC2 Replace lid and screws opt test ok
Near Mentor, OH 44060
Dan H
Job Details: 07/18/2019
REFRIGERATOR MAYTAG PBF1951KEW "Installed new ice maker , op test good"
Near Highland Heights, OH 44143
Brian M
Job Details: 07/18/2019
MICROWAVE KITCHENAID KBMC140HSS05 Installed parts and customer not happy thinks that unit should open and close like the dishwasher or her stove but showed her the parts breakdown and advised her that the torsion bars are the only fix and that the new ones are working better than her orig
Near Rocky River, OH 44116
David R
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "Recovered refrigerant, replaced compressor and UV drier, pulled 28” vac w/pump, watched, good, charged 4.5 oz r134a, unit cooling, pressures good, raised left door up on shim. Op test ok. Give 24 hours to return to normal temp."
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/18/2019
REFRIGERATOR ELECTROLUX EI23CS55GS3 "Customer experiencing 8 drips after dispensing water but then stop I make sure the water line on both side are connected all the way in the fitting also unplug 1/4 inch line press panel then wait it if line was dripping but found no drips is possible the
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/18/2019
WASHER WHIRLPOOL NTW4516FW3 "Cc: lid won’t unlockPlugged unit in lid unlockedChecked for error codes, no stored codesRan auto test and calibrationUnit seems to be functioning as designedLid was forced open at hingeNeeds bearings for lidCustomer to install; ordrng 2 WP21258 (hinge be
Near Highland Heights, OH 44143
Brian M
Job Details: 07/18/2019
WASHER MAYTAG MVWB835DW4 Installed lock OP TEST OK
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/18/2019
WALL OVEN GE JTP20B0F3BB "Cc: f9 error codeChecked codes found f9(cooling fan stall)Ran test bakeFound cooling fan receiving proper power but not turning onNeeds cooling fan and limit switches; ordrng 1 WB24T10060 (limit switch1237) and 1 WB24T10076 (limit, switch2172) and 1 WB26
Near Aurora, OH 44202
Dan H
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Customer complaint of moisture on mullion, called whirlpool techline spoke to Bruce says we have to figure out why it’s not getting power, we’re looking for a loose wire or connection , called whirlpool techline again spoke butch found intermittent powe
Near Highland Heights, OH 44143
Brian M
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDTE254ESS3 Cc won’t drain Found piece of plastic inside drain removed ran test cycle OP TEST OK
Near Moreland Hills, OH 44022
Brian M
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL KDFE104DSS4 Cc of leak Found leak coming from seal on sump assembly Replaced using truck stock Ran test cycle and made sure of no leaks OP TEST OK ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/18/2019
WASHER GE WBSR3140G1WW Customer said sometimes they hear a train sound also spin basket and heard noise from transmission giving them estimate they will not fix
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/18/2019
DRYER MAYTAG MEDE300VW1 Cc of squeaking Found idler pulley worn out Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279640 (PULLEY2110) from stock
Near Bay Village, OH 44140
Corina B
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok no water to unit."
Near Bedford, OH 44146
Joe O
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc: ice maker not producing ice, customer states the fill tube continues freezing after repairCalled whirlpool tech line AndrewChecked fill tube heater, checked goodAdvised that the unit could have an air flow issue and if not found replace freezer door
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/18/2019
WASHER GE GTWN4250D0WS Customer complain basket move explain to her that there is spring shocks holding the basket and that’s totally normal she said she heard banging explain her she had and off balance load to next time pause machine and re arrange clothes and press play all
Near Brecksville, OH 44141
Dan H
Job Details: 07/18/2019
DISHWASHER KITCHENAID KUDS35FXSS8 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac , unit needs new sump assembly , installed new sump assembly, op test good ; used 1 WPW10780877 (SU
Near Aurora, OH 44202
Brian M
Job Details: 07/18/2019
FREEZER KITCHENAID KRFF302ESS01 Cc of frost in freezer Found no frost in freezer Advised customer on Whirlpool’s normal condensation guide and that it should clear up typically on its own if it happens again OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details: 07/18/2019
DRYER MAYTAG MED5100DW0 Cc of squeaking Found idler pulley and rear pulley locked up Replaced using dryer kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Fairview Park, OH 44126
David R
Job Details: 07/18/2019
WASHER WHIRLPOOL CAM2742TQ2 "Cc either didn’t fill or didn’t advance. Blew through water sensor tube. Little debris, cleared. Manual put to final spin, timer advanced by itself. Took quarters out and put in machine as if a normal person doing laundry. Washer filled, started agitatin
Near Westlake, OH 44145
Gabriel P
Job Details: 07/18/2019
REFRIGERATOR GE GTS21FGKDWW "Temp on freezer 0 degrees and on fresh food section 36 degrees everything working properly he had a flood he just wanted to do a maintenance to make sure everything was,all good,opt test ok"
Near Maple Heights, OH 44137
Joe O
Job Details: 07/18/2019
RANGE WHIRLPOOL WFG515S0EB1 "Installed burner headsTested burners front 2 burners are still having issues lightingCalled whirlpool tech line spoke with AndrewAdvised him of current issueHe stated to replace caps, discarding the other capsIf the problem persists to use triangle file
Near Maple Heights, OH 44137
Joe O
Job Details: 07/18/2019
WASHER AMANA NTW4516FW2 "Cc: not spinningFound error code F8e1(long fill no fill) found drain tube laying on the floor, advised customer about drain tubeRan auto testFound actuator grindingNeeds actuatorReplaced actuatorRan auto test and calibration Op test ok ; used 1 W10913953
Near Broadview Heights, OH 44147
Dan H
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not dispensing ice, confirmed, found door indented and switch broken, unit needs new switch and spacer; ordrng 1 12002646 (light switch) and 1 WP2177331 (plastic-sq)"
Near Warrensville Heights, OH 44128
Joe O
Job Details: 07/18/2019
DRYER AMANA NED4655EW1 Cc: knocking noiseFound rollers to be warnReplaced rollersOp test ok; used 1 349241T from stock
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/18/2019
DISHWASHER MAYTAG MDB7979SHZ0 Installed uiRan test cycleOp test ok
Near Aurora, OH 44202
Brian M
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cc of unit dispensing water by itself Found deli board destroyed from water damage Wires are not repairable Needs door assembly
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/18/2019
REFRIGERATOR GE PFCS1RKZHSS "I cycle icemaker and it spit ice out and fill so it should start working advice customer that if it won’t make ice in 24 hours she will need and icemaker gave her an estimate ,opt test ok"
Near Mayfield Heights, OH 44143
Jason N
Job Details: 07/18/2019
OTR MICROWAVE WHIRLPOOL WMH73521CS0 "Cc unit sustained damage due to fire Found wave guide cover with large burnt spot, some pitting inside wave guide. Called WP techline, Austin, deemed unit unrepairable. Advised customer to call WP safety or customer care."
Near Westlake, OH 44145
Corina B
Job Details: 07/18/2019
RANGE JENN-AIR JJW8630DDS Replaced the blower fan. Heated oven to 300*. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Willowick, OH 44095
Jason N
Job Details: 07/18/2019
WASHER MAYTAG MVWB835DW4 "Cc unit not acting right, control maybeCustomer states at times she cannot select cycles, and sometimes not start the machine. Ran diagnostics, found codes f5e1 for lid lock fault up. Ran auto cycle and calibration, all functions passed at this time. Ran
Near Elyria, OH 44035
Gabriel P
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVB04 "Gasket was out of place was not snap in all the way on the bottom correct issue,opt test ok gasket been replace from another company baker appliance charge him service call advise him to always make sure door close"
Near South Euclid, OH 44121
Joe O
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MFI2569VEM "Installed water valve unit still not dispensing waterFound unit is getting water to filter headNeeds filter head assemblyOffice to reschedule, parts showing out of stock; ordrng 1 WP12956202 (reservoir)"
Near Cleveland Heights, OH 44121
Dan H
Job Details: 07/18/2019
FREEZER MAYTAG MRT118FFFH01 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours
Near Lakewood, OH 44107
Dan H
Job Details: 07/18/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, confirmed, unit needs new magnetron, part is cover under extended warranty ; ordrng 1 W10818686 (magnetron 157.47)"
Near Cleveland, OH 44103
Jeff M
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW7500G02 The unit was not lvl correctly the floor is slanted I cleared the off-balance code reset the machine and it tested good
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/18/2019
DRYER MAYTAG WED5620HW0 "Customer complaint of dent, confirmed, found dent in left side panel(see pic), unit needs new side panel, ran entitlement for purchase date ; ordrng 1 W11233548 (SIDE PANEL)"
Near Cleveland, OH 44103
Jeff M
Job Details: 07/18/2019
WASHER MAYTAG MVWB855DC3 There was a sock in the pump op tested good
Near Chardon Township, OH 44024
Arthur V
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed all 5 bds. No good. When deli drawer is plugged in unit showa a open door switch which affects the lights . Called techline and was told the wire harness suppling power to drawer and deli drawer itself should be replaced; ordrng 1 W10815669 (do
Near Wickliffe, OH 44092
Joe O
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: no coolFound open grounded outlet was corrected by electricianFound evaporator completely frosted over, entered diagnostics put unit into a defrost cycle found unit to defrost, needs control board, ui, and defrost thermistorThermistor not showing in
Near Strongsville, OH 44149
Corey L.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cleared ice completely from evaporator compartment, replaced parts ordered, advised customer to allow 24-48 hours for temps to settle"
Near Columbia Township, OH 44028
David R
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Cc fz was icing up in the front. Customer removed all food before I got here. Everything is working fine, no frost. Explained it could of also been too much food packed and keeping the door open. Also found gap in gasket. Steamed gasket, let sit for 30 m
Near Strongsville, OH 44136
David R
Job Details: 07/18/2019
REFRIGERATOR ELECTROLUX EI23BC56IB8 "Cc of leaking behind icemaker. Found ice build up on back wall underneath icemaker. Also the liner is cracked in two places in the back of the FF section and starting to come forward. Called Techline for liner repair kit. Icemaker drain is clogged, will