We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Madison, OH 44057
Dan
Job Details:
11/28/2022
"Installed new blower wheel, op test good"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Elyria, OH 44035
Marie V
Job Details:
11/28/2022
"Cc unit is not cooling and frost in freezer. Confirmed. Steamed out gasket, and found SP on control for no cooling issues. Replaced control defrosted all ice, set temp back to recommended. Op test okNo core for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Perry, OH 44081
Jason N
Job Details:
11/28/2022
"Cc unit not cooling Unit was not plugged in when arrived. Plugged in unit and ran amp draw test and watched for frost pattern. Compressor drawing .48A, no frost pattern after 10 minutes. Unit has refrigerant leak, will need sealed system repair. Customer not repairing at this time, will need to talk to warranty company; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor)"
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Oberlin, OH 44074
David R
Job Details:
11/28/2022
"Replaced main control and UI control with harness. Tested, good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Gates Mills, OH 44040
Corina H
Job Details:
11/23/2022
"CC that there is no water going into the dishwasher. Confirmed. Found the connections to the fill valve not plugged in. Plugged the wires in, started a cycle. Water filled and started washing. . Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Rock Creek, OH 44084
Joe O
Job Details:
11/23/2022
"Cc: not workingHad to break latch to get unit open. Found control burned out. Unit has standing water. Needs control, drain pump and latch assemblyEntitlement shows under 1 yearpart shows out of stock. Office to reschedule ; ordrng 1 W11394572 (Latch) and 1 W11567712 (Control) and 1 W11399437 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Painesville, OH 44077
Joe O
Job Details:
11/23/2022
"Cc: squealingFound gear case leaking. Needs gear caseWill use cam, and belt on return; ordrng 1 W11449840 (Gear case)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Chagrin Falls, OH 44022
Corina H
Job Details:
11/23/2022
"CC that the sheets and towels do not all dry. Advised cust when drying on a sensing load the moisture sensors read the dryness of the clothes. When washing unlike clothing this will happen. Checked outside vent, clear. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model RBD275PDT15
Near Painesville, OH 44077
Jason N
Job Details:
11/23/2022
"Cc unit display f6e2, no display or functionCustomer stated display was showing f6e2 for cancel key drive line open. Per tech sheet, replace keypad. No display on unit, some buttons are working keypad when pressed. Turned breaker off then back on to power cycle unit. Unit did not respond, unit will need keypad or control, both keypad (8300531) and main control (8302319) are discontinued. Unable to repair unit."
We serviced a
GE DISHWASHER
Model DDT595FSMJ0ES
Near North Royalton, OH 44133
Marie V
Job Details:
11/23/2022
"Cc that when try to start unit does not starts, sometimes it does but is hasnt started yet. 815 error code unit needs new control. Cust will get control we are only replacing it.; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Broadview Heights, OH 44147
Marie V
Job Details:
11/23/2022
"Cc that the unit shut off and everything inside unit went bad amd breaker was tripped, also is loud. Found damper motor making noises, and the only way to get unit to come back on is by flipping breaker. Set kill a watt meter in compressor drawing 0.6kwh. Good. Unit will need new damper and controls. Cust said the unit shutting off is not every time is only when they are gone for a long time like over a week. Want to replace damper and gasket. ; ordrng 1 WPW10594329 (Damper) and 1 W10830046 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Elyria, OH 44035
Angel
Job Details:
11/23/2022
Replaced pump assembly tested to make sure it would wash and there were no leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Elyria, OH 44035
Angel
Job Details:
11/23/2022
Replaced water dispenser line tested unit. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Madison, OH 44057
Dan
Job Details:
11/23/2022
"Installed new motor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Willoughby Hills, OH 44094
Jason N
Job Details:
11/23/2022
"Cc unit not filling with water , LF on displayRan manual water valve tests, found no water coming in on cold side. Checked pressure from house source, good psi. Replaced inlet valve using customer supplied pre Id part. Ran auto test, all functions passed, good water flow. Op test good."
We serviced a
MAYTAG DRYER
Model MGDX655DW1
Near Mentor, OH 44060
Joe O
Job Details:
11/23/2022
Cc: not heatingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Op test ok ; used 1 3392519 () from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Chagrin Falls, OH 44022
Corina H
Job Details:
11/23/2022
"CC that the u it is not washing the dishes. Confirmed. Ran diag F6e1 Low/No Water (Mecha- f8e1 slow drain. Ran a calibration with 4 cups in each corner, no water going into the cups. Water is correct level. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS517STT0
Near Aurora, OH 44202
Corina H
Job Details:
11/23/2022
Replaced the bellow. Found a rip in the old bellow. Started a quick cycle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13543N413
Near Madison, OH 44057
Dan
Job Details:
11/23/2022
"Customer complaint that unit is not spraying, confirmed, wash motor is making humming noise, unit needs new sump assembly, customer does not want repair ; ordrng 1 W11230103 (Wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Painesville, OH 44077
Dan
Job Details:
11/23/2022
Installed new dispenser and valves
We serviced a
AMANA DISHWASHER
Model ADB1400AGW
Near Hiram, OH 44234
Brian M
Job Details:
11/23/2022
Cc unit not drying well Ran diagnostics no errors Ran auto test heater is functioning Unit is functioning as design
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Gabriel P
Job Details:
11/23/2022
Unit not locking needs latch but also ordering control just incase is needed ; ordrng 1 W11513248 (Latch) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Cleveland, OH 44135
Manny
Job Details:
11/23/2022
"Cc unit making rattling noises, verified and sound like something in the blower wheel, took apart and found a jar lid in the wheel, removed opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Strongsville, OH 44149
Gabriel P
Job Details:
11/23/2022
"Replace control and ui,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mentor, OH 44060
Dan
Job Details:
11/23/2022
"Installed new sump assembly, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS02
Near Highland Heights, OH 44143
Jason N
Job Details:
11/23/2022
"InstallEd thermal fuse and cooling fan. Ran bake test to 350 degrees on upper and lower cavities, good preheat. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Eastlake, OH 44095
Joe O
Job Details:
11/23/2022
"Cc: capacitor leaking, not workingFound error code f6e1(tach missing signal), f7e4(basket reengagement error). Found capacitor leaking. Needs capacitorCapacitor shows out of stock. Office to reschedule ; ordrng 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess05
Near Aurora, OH 44202
Corina H
Job Details:
11/23/2022
CC that the unit is not making ice. Confirmed. Ran step 56 E5 timed ice out ran step 57 cycled unplugged unit error code went away. Ff 39* Fz 9. Temp for ff was at 34* and Fz 0*. Called BJ freezer evap good frost pattern. Brought the ff temp to 37* recommended and Fz at -1*. Advised cust to monitor. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details:
11/23/2022
Cc unit making noise Could not duplicate issue Advised to watch and possibly record
We serviced a
IKEA MICROWAVE
Model IMBS104GSS01
Near Avon Lake, OH 44012
Angel
Job Details:
11/23/2022
Installed new parts tested unit and it started heating. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Cleveland, OH 44135
Manny
Job Details:
11/23/2022
"Cc unit not making ice, stated that she just got a filtration unit installed in her home, and that the icemaker arm came off, verified and bail arm off the ice maker and ice maker stuck in harvest, reinstalled bail arm and ran harvest test from T to H good operation, advise customer to allow 72 hours for a full bin. Opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Cleveland, OH 44143
Jason N
Job Details:
11/23/2022
"Installed ff evaporator fan, good airflow through ff section. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Manny
Job Details:
11/23/2022
"Cc led out, verified and no light, replaced module, opt test ok"
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Willoughby Hills, OH 44094
Dan
Job Details:
11/23/2022
"Customer complaint that unit is leaking, started normal wash cycle, unit filled, washed, and drained, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mantua, OH 44255
Brian M
Job Details:
11/23/2022
Cc of noise Found items have made it past screen Top of screen broken needs screen ; ordrng 1 W10859086 (screen)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Eastlake, OH 44095
Joe O
Job Details:
11/23/2022
Installed switch. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KUIC15NLTS0
Near Willoughby Hills, OH 44094
Dan
Job Details:
11/23/2022
"Installed new pump and valve, op test good"
We serviced a
MAYTAG DRYER
Model MDE6657BYW
Near Brecksville, OH 44141
Gabriel P
Job Details:
11/23/2022
Replace idler pulley and rollers and belt opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS3
Near Brecksville, OH 44141
Marie V
Job Details:
11/23/2022
"Cc that the unit is not draining, ran diag, no error codes, ran auto test, unit drains slowly . Called BJ. Many times is the drain hose has a clogged and prevents pump from draining.; ordrng 1 8269144A (Drain hose) and 1 WPW10545278 (Drain hose)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44120
Jason N
Job Details:
11/23/2022
"Cc unit not filling with hot waterRan diagnostics auto test, all functions passed. Checked water line connections for hot and cold, checked good. Ran normal cycle on hot setting. Unit added appropriate a amount of hot and cold mixed for this setting. Advised customer that the hot setting is not 100% hot water as the unit will mix cold water for a lower temperature. Unit is working as designed. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44110
Joe O
Job Details:
11/23/2022
Cc: light not workingFound bulb burned out. Installed socket. New bulb broke. Re ordering bulbCustomer to contact for reschedule; ordrng 1 W10888179 (bulb-light)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Kent, OH 44240
Brian M
Job Details:
11/23/2022
Cc upper rack broke Customer had adjuster kit Installed adjuster kit OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Andover, OH 44003
Dan
Job Details:
11/23/2022
"Customer complaint of error code, ran diagnostics found f8e3(over flow condition) error code , ran test cycle, valves open, unit filled to normal water level, unit completed test cycle, started normal wash cycle, unit filled and began washing, installed new pressure switch, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma Heights, OH 44130
Gabriel P
Job Details:
11/23/2022
Ran diagnostic test found no error code and heater was on and temp was 294 unit working as design
We serviced a
FRIGIDAIRE WASHER
Model FAFW3921N0
Near Garfield Heights, OH 44125
Marie V
Job Details:
11/23/2022
Replaced control panel. Tested unit. Pass. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Garfield Heights, OH 44128
Jason N
Job Details:
11/23/2022
Installed pump and motor. Ran test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44112
Joe O
Job Details:
11/23/2022
"Cc: not locking, not filling enough, not washingFound no stored error codes. Ran auto test and calibration. Ran normal cycle. Found unit filling properly. Ran drain and spin. Lid is locking and unit spinning. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Aurora, OH 44202
Corina H
Job Details:
11/23/2022
"CC that the unit is leaking. Started a cycle, let run for 45 minutes no leaks. Working as designed. Cust did ask if you could use dish soap in the dishwasher. Advised cust to not use dish soap or it will leak. Opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Dan
Job Details:
11/23/2022
"Installed new tub and lowers gasket, op test no good , found crack in spray arm, unit needs new spray arm; ordrng 1 5304507158 (Spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Angel
Job Details:
11/23/2022
Replaced main control board fan with harness and thermistors and pan kit. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KOSE507ESS01
Near Moreland Hills, OH 44022
Jason N
Job Details:
11/23/2022
Installed thermal fuse. Ran bake test to 350 degrees. Good preheat. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lyndhurst, OH 44124
Manny
Job Details:
11/23/2022
"Cc unit freezing up in the fz, verified and found drip tray and drain cover in ice, removed evap cover and steamed(45mins) drip tray and drain, tested components and all good, found foam frozen in the drain, cleared ice and foam and water drain looked at the drain pan on back and water draining properly and so pieces of foam coming out of the drain opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Cleveland Heights, OH 44121
Joe O
Job Details:
11/23/2022
"Cc: flooding floorCustomer showed video of water build up on floor. In video it looks like way too much water to be from the unit just cycling the ice maker. Customer stated it hasnt done it in the past 2 weeks, ice maker is still on. There is no water dispenser. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Ice maker cycled with no leaking.found drain pan currently holding water, not leaking.un able to duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Avon Lake, OH 44012
Marie V
Job Details:
11/23/2022
"Cc that whent to use ice in fresh food and all lights when off, later unit started leaking from dispenser and ice maker stopped making ice. Confirmed. Is dripping fron fresh food section, ice maker fan not working, also all lights are off. Unplugged unit and unplugged deli control. Plugged in unit. All lights came back on and ice maker fan stared working. Found ice inside top ice maker, is working and freezer ice maker as well. Cust will not replace. ; ordrng 1 W11170612 (Harness) and 1 WPW10677119 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Streetsboro, OH 44241
Brian M
Job Details:
11/23/2022
Installed housing Issue of leak remained Found house pressure to high causing water to shoot past fill housing Adjusted supply valve accordingly
We serviced a
FRIGIDAIRE RANGE
Model MGF354BFDB
Near Geneva, OH 44041
Dan
Job Details:
11/23/2022
"Customer complaint that left front burner is not lighting and right front burner is too low, confirmed, found right front burner oriface clogged, found left front igniter not arcing properly, unit needs oriface cleaned and igniter ; ordrng 1 316011200 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Aurora, OH 44202
Corina H
Job Details:
11/23/2022
CC that the unit is leaking. Confirmed. Found the diverter leaking. Replaced the pump and motor. Ran a calibration. Took pictures of damage in the basement from the leak. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44053
Angel
Job Details:
11/23/2022
Cc that unit started freezing again. Went to back of unit and ohmed out thermistor like BJ asked me to and the thermistor being under ice was reading 38kohms which is below zero so it was accurate so I replaced control board steamed out frost from evaporator and ran test for defrost heater again and its receiving 120vac and heating as well spoke with BJ about what I did and stated we should be good now with replacing main board Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Gabriel P
Job Details:
11/23/2022
"Found little nip on right corner advise customer if he wants me to order a new one but he said it was not a big deal told wants we replace is set and done he said to replace it so Replace panel,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Richmond Heights, OH 44143
Joe O
Job Details:
11/23/2022
Installed drain pump. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE714HLAS0
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/23/2022
"Replaced heating element, preheat oven to 350*. Pass. Op test ok"
We serviced a
JENN-AIR COOKTOP GAS
Model JGC7636BS01
Near Solon, OH 44139
Brian M
Job Details:
11/23/2022
Cc front right burner not igniting Found burner cap not installed properly Fixed cap OP Test Ok
We serviced a
KENMORE WALL OVEN
Model 911.47819202
Near Painesville, OH 44077
Joe O
Job Details:
11/23/2022
"Cc: customer installed new control, unit still not workingFound mounting tabs on ui broken, unit has only 1 screw holding control in. screw shorted across transformer. Found unit incorrectly wired. Unit is receiving 250v. Advised customer of potential shock hazard with control being mounted the way it is. Ran test bake. Found unit still not heating. Needs control and uiUi is no longer available.; ordrng 1 WB18T10303 (oven control w/harne) and 1 WB36T10647 (Console(discontinued))"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/23/2022
"Cc that unit started getting evaporator frozen again. Confirmed, theres a service pointer, talks about new control, correct control has 1 label. Da,age control has doubled. Unit had double label. Replaced control and Ui. Defrosted all ice on evaporator. Set temps to recommended. Op test okBrought ui for return"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44053
Angel
Job Details:
11/23/2022
"Cc that unit is not heating. Verified power and its receiving the 240vac verified the thermal fuse, thermal fix, cut off, high limit and heating element and everything was good but unit will not heat checked timer and when its suppose to heat its stuck open and timer will not advance unit will need timer. Gave customer estimate and stated he will rather buy new.; ordrng 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Madison, OH 44057
Dan
Job Details:
11/23/2022
"Installed new cabinet, op test good"
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHD2250TS8
Near Thompson, OH 44086
Jason N
Job Details:
11/23/2022
"Recovered refrigerant. Installed compressor. Pulled vacuum on system to 28 in/hg. Charged system with 4.75oz. Of r 134a. Unit starting to cool, low side pressure stable at 0 psi. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chardon, OH 44024
Brian M
Job Details:
11/23/2022
Cc unit not washing Found wash motor humming Replaced OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44104
Corina H
Job Details:
11/23/2022
CC that there is smoke when using the oven. Confirmed. Found smoke coming threw the hole between the flame spread and the oven bottom. Separated the flame spread and the bottom found burnt oil between. Customer cleaned the oil off. Advised cust to keep oven running at 350* for 30 minutes to 45 minutes to burn the rest of the oils off. Called t/l Leon.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Gabriel P
Job Details:
11/23/2022
Replace agitator and hub opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/23/2022
"Icemaker cycling but it will not stop on home position and it will not ask for water need icemaker and vent was block advise customer to not block vent so things dont freeze replace icemaker from t/s,opt test ok ; used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bay Village, OH 44140
Manny
Job Details:
11/23/2022
"Cc that unit never made ice after I left, verified and no ice in container, found bail arm not in the icemaker switch but above it, installed bail arm and icemaker was in the off position turned on and ran test icemaker harvest and fills properly advise customer to allow 72 hours for a full bin. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Perry, OH 44081
Joe O
Job Details:
11/22/2022
Cc: front left and right burners not igniting properlyCleaned burner orfices. Tested. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE500ESS09
Near Avon, OH 44011
Angel
Job Details:
11/22/2022
"Replaced control board, magnetron, and inverter tested unit with a mug of water and functioned as should. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mayfield Heights, OH 44124
Corina H
Job Details:
11/22/2022
"Cust showed pop, sent pic. CC that the unit is not washing. Confirmed. 4-3 wash motor not running, 7-1 no heat. Checked the power at the control to the pump and motor, 0 volts. Will need a control and pump. ; ordrng 1 W10906426 (Control) and 1 W11025157 (Pump and motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB1
Near Warrensville Heights, OH 44122
Manny
Job Details:
11/22/2022
"Cc unit keeps the cooktop light on, verified and found LF and RF switches defective, ordering LF and RF switches. ; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149400 (switch-inf)"
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Cleveland Heights, OH 44118
Manny
Job Details:
11/22/2022
"Cc unit have same issue, verified and thermal fuse open, noticed the vent has a T by the wall and another vent hooked up to it, and vent still no clean see pics.; ordrng 1 WP53-1182 (fuse-thrml)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Cleveland Heights, OH 44118
Manny
Job Details:
11/22/2022
"Cc that unit was doing the same for about 2 days but working again, Im thinking spark module defective or switches spoke to bj and he agreed with the module and switches, ordering spark module and switch harness.; ordrng 1 WPW10475149 (module-spk) and 1 W11376663 (Switch harness)"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Manny
Job Details:
11/22/2022
"Replaced hose, and fitting opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10651173310
Near Mentor, OH 44060
Jason N
Job Details:
11/22/2022
"Cc unit leaking water Found ice buildup on bottom of freezer section, defrost drain is clogged. Cleared ice from freezer section. Steamed out drain. Poured water into tray to ensure good flow through. Op test good."
We serviced a
GE REFRIGERATOR
Model TBX21CIBRRWW
Near Highland Heights, OH 44143
Jason N
Job Details:
11/22/2022
Cc unit leaking Customer stated the unit seems to be leaking from the ice maker and water is leaking into the ff section. Found freezer partition full of water and dripping from light socket and cold control. Soaked up water inside partition. Customer stated she does not use ice maker and it would be fine to remove. Removed ice maker and turned off water to unit from wall valve. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Wellington, OH 44090
David R
Job Details:
11/22/2022
"Cc of noise. Worn idler and rollers. Needs dryer repair kit. No delivery, part will come from t/s.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Euclid, OH 44123
Joe O
Job Details:
11/22/2022
Installed element and oven bottom. Tested. Found bake element only receiving 120v. Needs control; ordrng 1 WPW10586737 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Amherst, OH 44001
Angel
Job Details:
11/22/2022
Cc that unit just keeps clicking when they turn it on and they cant get it to a low setting. I had the customer show me themselves and found that they were igniting unit correctly but they would leave it where the ignitors tick causing the ignitor to keep ticking explained to them that once the burner ignites they have too move it to the desired setting because if not it will stay on high and the ignitor will keep ticking so I showed them how to put it on low and how to keep it from ticking continuously unit is working as designed. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willowick, OH 44095
Corina H
Job Details:
11/22/2022
"CC that the unit will not do anything. Confirmed. Found the unit paused. Held the start button in,, cleared. Started a drain and spin. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kirtland, OH 44094
Corina H
Job Details:
11/22/2022
Replaced the harness. Tested. Opt test ok
We serviced a
MAYTAG DRYER
Model MDG5500AWQ
Near Euclid, OH 44123
Joe O
Job Details:
11/22/2022
Cc: not heatingFound unit is heating at initial start. Replaced gas coils. Ran test cycle. Op test ok
We serviced a
JENN-AIR WALL OVEN
Model JJW9830DDR
Near Broadview Heights, OH 44147
Manny
Job Details:
11/22/2022
"Replaced both cooling fans, ran test opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF7
Near Maple Heights, OH 44137
Manny
Job Details:
11/22/2022
"Replaced valve no leaks, lines are in good condition, and the ones I ordered wont be needed, took for return. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Avon, OH 44011
Gabriel P
Job Details:
11/22/2022
"Replace pump assembly. Opt test ok"
We serviced a
GE DISHWASHER
Model GDF540HGD2BB
Near Mentor, OH 44060
Dan
Job Details:
11/22/2022
"Installed new customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line switch, op test good"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44119
Joe O
Job Details:
11/22/2022
Cc: pan slipped and burned customerFound burner grates are not level. Called whirlpool safety spoke with Cody. Needs gratesCustomer to install. If any questions safety stated for customer to contact them.; ordrng 2 WPW10578251 (grate-brnr)s
We serviced a
KENMORE DISHWASHER
Model 665.13093N413
Near Pepper Pike, OH 44124
Corina H
Job Details:
11/22/2022
CC that the dishes are coming out dirty and it smells. Ran diag no codes. Heater turns on. The water and the drain go into the basement. The hot water line is coming off of the hot water tank. Found the filter is dirty. Cleaned the filter. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEB0
Near Avon, OH 44011
Angel
Job Details:
11/22/2022
Cc that unit stopped making ice. Verified temperatures and ff section was at 38* and freezer was at 3* looked in ice maker compartment and found that the ice maker never finished the cycle it stopped half way so I tried to reset it to make it cycle also tried to jump it but nothing ice maker is receiving power as well unit will need ice maker replaced. Gave customer estimate and stated he will leave as is for now.; ordrng 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Avon, OH 44011
Angel
Job Details:
11/22/2022
Cc that fan was ratting and ff section was warm. Verified and found ice buildup around fan and vent area cleared out ice and also noticed fan was running slow doesnt have enough speed to push the cold air unit will need evap fan. Replaced fan from truck stock and it started running as should opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Chagrin Falls, OH 44022
Corina H
Job Details:
11/22/2022
"CC that the unit does not start. Confirmed. Found the door not shutting properly, which is not hitting the lock. The bellow is torn. Will need a new bellow and lock. Customer does not want to repair ; ordrng 1 WP8182119 (Bellow) and 1 WP8183270 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.774426
Near Cleveland, OH 44135
Angel
Job Details:
11/22/2022
Cc that unit was not heating. Ran unit and no heat took back off and found thermal fuse open explained to customer hes going to have to clean vent to prevent issue from happening again so I replaced it tested unit and it started heating as should. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44111
Angel
Job Details:
11/22/2022
Went to replace parts and noticed that the small board on the deli drawer was not lit up so I disconnected it and all the lights and functions started working as should. Called BJ and explained issue and stated that it should be good these deli drawer boards make the unit stop functioning as should so customer stated that he didnt care about that board that we can leave it unplugged as long as everything functions so I made sure the temperatures were dropping and by the time I left the ff section was at 43* and it was at 70* and it started later on in the freezer waited to make sure temps were dropping
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma Heights, OH 44130
David R
Job Details:
11/22/2022
Talk to customer. Could be a short in wires in door at bottom by hinge. Not allowing ice to dispense and only get water/ice intermittently. Customer ok with order door. ; ordrng 1 W11566705 (Door)
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Mentor, OH 44060
Brian M
Job Details:
11/22/2022
Cc unit not cooling properly Found ff evap fan not running Needs fan and update module ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 SHIPPING (shipping and handling) and 1 WR98R4546322 (Update)
