We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Jason N
Job Details:
09/02/2021
"Installed cooktop module. Tested burner operation. Customer states right side burners are too slow boiling water. Called wp techline, Andrew, if burners are boiling water then unit is operating correctly. Depending on volume of water in larger pots, may take up 10 minutes to boil. Ensure customer is using correct pot material type. Can try replacing burner plates, but hes not recommending as this may not remedy anything. Customer wants us to replace. Sr#7731652234; ordrng 1 WPW10396549 (Burner plate) and 1 W10396547 (Burner plate)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Chesterland, OH 44026
Joe O
Job Details:
09/02/2021
Cc: not drying properlyCustomer showed Tupperware that is still wet. Advised customer plastics will not dry properly in a dishwasher. Ran diagnostics test cycle. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Joe O
Job Details:
09/01/2021
"Installed control, thermistor and harness. Steamed remaining ice build up. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Painesville, OH 44077
Joe O
Job Details:
09/01/2021
Cc: intermittent squeaking noiseRan test cycle. Found pulley worn and rollers starting to seize. Replaced dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID COOKTOP ELE
Model KFGU766VSS02
Near Ravenna, OH 44266
Jason N
Job Details:
09/01/2021
Cc unit center burner not lightingFound center burner will intermittently spark. Electrode is not centered and tip is covered in carbon. Repositioned electrode and secured. Cleaned up electrode tip. Tested burner operation several times. Good spark and ignition each time. Op test good.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, OH 44012
Gabriel P
Job Details:
09/01/2021
Found door damage again for the fifth time ordering another one ; ordrng 1 W11385801 (Door)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Elyria, OH 44035
Marie V
Job Details:
09/01/2021
"Cc that the unit is making a loud noise. When arrived unit was unplugged, plugged back in and found unit on a float mode. Ran diag found error code of F0E5 off balance load, f9e1 long drain. You can hear how something is preventing drain pump from draining. Removed all water from tub and found small sock un drain pump. Cleared out drain pump and ran auto test and calibrated unit. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2559XEM02
Near North Ridgeville, OH 44039
David R
Job Details:
09/01/2021
Replaced emitter control. Tested. Icemaker dropped ice and called for water. Good. ; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB4040AWB
Near Mentor, OH 44060
Corina B
Job Details:
09/01/2021
"CC that the unit is leaking. Confirmed. Found the inlet hose is overfilling the tank. Talked to BJ checked the spray arm. It is cracked. Will need a new spray arm. ; ordrng 1 WP99001788 (Wash arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Cleveland, OH 44105
Corina B
Job Details:
09/01/2021
Replaced the valve and control. Brought core back for return. Opt test ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KEMS309BSS00
Near Ravenna, OH 44266
Jason N
Job Details:
09/01/2021
"Installed microwave components. Ran heat test for 1 minute with water. Good heat, no fault codes. Op test good."
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Madison, OH 44057
Jeff M
Job Details:
09/01/2021
Drain pump was plugged gunk hair plastic and coins. I cleaned it out unit tested good; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Geneva, OH 44041
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Rack
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
09/01/2021
Replace magnetron opt test ok
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Rocky River, OH 44116
Corina B
Job Details:
09/01/2021
CC that the oven is not heating. Confirmed. Found the igniter has 120 volts. Replaced the igniter from t/s. Heated the oven to 350* cycled on and off. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE WASHER
Model 41761712510
Near Chardon, OH 44024
Joe O
Job Details:
09/01/2021
"Cc: not filling, not runningFound unit just beeping when trying to start. Entered diagnostics, found unit will not run or fill in diagnostics, continues to beep. Checked error codes. Unit beeped 11 times followed by 14 beeps with no long pause. Called Frigidaire tech line, stated the error ebe error code(motor control relay failure). Ohmed out motor, checked voltage to motor control. Needs motor control board. Customer would like added to cancellation list ; ordrng 1 808653801 (board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model Wfg520s0as1
Near Highland Heights, OH 44143
Joe O
Job Details:
09/01/2021
"Cc: does not reignite after preheatCustomer stated the unit will preheat to temp, then while cooking unit would lose temp and not reignite. Stated they will have to shut unit off and allow it to cool before it will reignite. Ran test bake. Found once igniter is hot unit will reignite but electrode will not sense flame. Needs oven electrode. ; ordrng 1 WP9758079 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Rootstown, OH 44272
Jason N
Job Details:
09/01/2021
"Cc unit not coolingCustomer attest unit not cooling on ff section for a few days, has since returned to normal operation. Verified, unit is cooling correctly at this time. Ran diagnostics functions tests, manual defrost, damper operation, thermistors tests. All passed and are working normally. Cannot duplicate issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Rocky River, OH 44116
Corina B
Job Details:
09/01/2021
"CC that the freezer is not staying cold. Fz 10 to 15 ff 43*. Control was set at -5 Fz and 37* ff. Fans are running. Checked the thermistor ff 9.3 ohms Fz 23 ohms, both in range. Will need a main control. Part is still in warranty ; ordrng 1 W10818296 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Brook Park, OH 44142
Corina B
Job Details:
09/01/2021
"CC that the unit does not drain. Confirmed. Ran diag F8e6 Water Hazard, Drain Pump System Problem Long Drain. Checked the drain pump, 13.9 ohms. Checked the wire harness, good. Will need a main control. ; ordrng 1 W11100602 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Mayfield Heights, OH 44124
Joe O
Job Details:
09/01/2021
Cc: not agitatingFound error code f8e1(long fill no fill). Customer washing on warm water and hot water is turned off. Advised customer on how the water works. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Mentor, OH 44060
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Harness and cord
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Gates Mills, OH 44040
Joe O
Job Details:
09/01/2021
Installed hinge an cam. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Streetsboro, OH 44241
Jason N
Job Details:
09/01/2021
"Cc unit not working, grinding noiseRan diagnostics, no codes stored. Ran auto test, unit did not agitate, did not shift. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ02
Near Mentor, OH 44060
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Pan
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kirtland, OH 44094
Brian M
Job Details:
09/01/2021
Customer never received rails but not needed Installed adjusters OP Test Ok
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Solon, OH 44139
Jason N
Job Details:
09/01/2021
"Cc unit burners do not light.Cust stated she uses a lighter to light cooktop burners at present. Found no spark on burners. Checked for proper power at spark module. Good at 122v, and proper polarity and grounded. Unit needs spark module. ; ordrng 1 WPW10475149 (Spark module)"
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Painesville, OH 44077
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Heater
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Moreland Hills, OH 44022
Brian M
Job Details:
09/01/2021
Cc of leak but he fixed it He stated he found the insulation inside hinges and getting wet He removed it and has ran it several times with no leakAdvised to watch
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Solon, OH 44139
Jason N
Job Details:
09/01/2021
"Cc unit codes f3e1 Customer stated its the dryer that needs service not the washer. Ran entitlement for dryer, under yr. Ran diagnostics, found code f3e1 for exhaust thermistor shorted/open. Checked thermistor resistance from control board. Reading 20.5k ohms at room temp. Ran dryer op test for 10 minutes on timed dry high temp. Unit cycling heat on and off properly. Checked airflow at vent outlet. Good airflow. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/01/2021
Replaced door
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, OH 44004
Joe O
Job Details:
09/01/2021
Cc: wet clothes at the end of cycleCustomer stated when washing rugs unit would not spin out properly. Customer stated unit has been functioning properly recently. Advised customer of off balance loads. Found error code f7e7(motor unable to reach target rpm). Found unit is not corner balanced. Leveled. Ran auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Ashtabula, OH 44004
Joe O
Job Details:
09/01/2021
"Cc: oven not working, light not shutting off, door unevenFound control sending constant power to light. Found switch is functioning properly. Found inner door panel is warped. Found outlet has an open ground. Needs control, and inner door panelAdvised customer to have outlet grounded. Needs electrician for outletControl and panel show out of stock. Office to reschedule; ordrng 1 W11258611 (cntrl-elec) and 1 WP9761344 (liner-door)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Jeff M
Job Details:
09/01/2021
Somehow I manage to order the wrong part I took the part number right off the icemaker its a different part number but it is the correct one; ordrng 1 241798233 (Icemaker)
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Berea, OH 44017
Marie V
Job Details:
09/01/2021
"Cc that the unit makes a loud noise when running. Confirmed,. Unit is squeaking loud noise is coming from pulley , it will need dryer kit. Rollers , belt and pulley. Will need second tech to come back for repair. Is a stack unit and is on a closet. No shipping charge because one of the parts is a T/S. Cust will call if they want to continue. ; ordrng 1 4392067 (Dryer kit) and 1 WPW10112954 (Belt)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Amherst, OH 44001
Marie V
Job Details:
09/01/2021
"Took POP. Cc that the unit is not drying dishes. Ran diag, no error codes , let unit do the auto test, no error codes by the end on the cycle. Took temps 160*. Advised cust to run hot water at the sink before starting unit and use rinse aid to help unit dry dishes better. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Grafton, OH 44044
David R
Job Details:
09/01/2021
"Cc unit smells like burning when taking clothes out. Went through diagnostics and tested heat coming from back of unit. Higher than normal. Operating thermostat is malfunctioning. Ordering ; ordrng 1 Wp8577274 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Westlake, OH 44145
David R
Job Details:
09/01/2021
Replaced rails and brackets in FZ. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Sheffield Lake, OH 44054
Marie V
Job Details:
09/01/2021
"Cc that the unit stopped cooling. Unit was plugged in but thermostats turned off. Turned back on and removed evaporator cover. Waited 10 min. No frost, put kill a watt meter compressor is pulling 0.44 amps. Low on refrigerant. Put pricing valve from T/S. Unit is on a vacc. Unplugged it started stabilizing unit has a leak will need sealed system work. Called whirlpool tech line Brian. This unit does not have second to the 5 year warranty on sealed system. Said to try to call whirlpool and see if they help with repair.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rocky River, OH 44116
David R
Job Details:
09/01/2021
"Tub ring has been damaged (took pics), will order out and replaced basket at same time.***requesting double labor ; ordrng 1 WPW10531289 (Tub ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Royalton, OH 44133
David R
Job Details:
09/01/2021
"Replaced icemaker, ran test 57 and 45. Called for water. Give time to start making ice. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bay Village, OH 44140
Marie V
Job Details:
09/01/2021
"Cc that the unit is having some problems with the doors not closing and a noise that was very loud on fresh food section and then it stopped. Confirmed found fresh food section evaporator frozen all the way. Took temp found 47* on fresh food section and 0* on freezer. Took unit out and check evaporator thermistor, has 33kohms. Unit will need control board and evapo fan and harness. ; ordrng 1 WPW10675033 (Control) and 1 W11087438 (Motor evap harness), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Marie V
Job Details:
09/01/2021
"Cc that the unit is making a loud noise. Couldnt get a loud noise from unit , only a pitch noise and it was not too loud to find where it was coming from. Took unit off and inspected seals, blower wheel, rollers and motor. All check out good. Added zoom spout to pulley,. And ran unit. Ran unit just the motor couldnt get the noise complaint. Advice cust to monitor unit. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Parma, OH 44130
Manny
Job Details:
09/01/2021
"Cc unit filing and wont advance the cycle, unit is working as designed, explained to customer that if unit is out of balance and cant self adjust, the unit will stop the cycle until the customer fix the load and restart unit. Ran calibration and manual test op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Maple Heights, OH 44137
Corina B
Job Details:
09/01/2021
CC that the unit will lock and not work. Confirmed. No error codes. Found the drain pump wire harness broken. Repaired the wires. Started a cycle. Opt test ok.
We serviced a
JENN-AIR WALL OVEN
Model JJW2830IM00
Near North Royalton, OH 44133
Manny
Job Details:
09/01/2021
"Cc unit paint peeling on bottom of top oven cavity, also she explained that the first time she used the oven there was a paint bubble like formation, when she wiped it paint came off confirmed paint is coming off as if it was burning up, contacted wp tech line to report the issue talked to Bruce from tech line, Bruce required pictures sending them through service matters"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Garfield Heights, OH 44125
Corina B
Job Details:
09/01/2021
"CC that there is a fault code. Confirmed. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Ran the encoder test passed. Checked the led light flashing. Will need a new control and ui; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44128
Corina B
Job Details:
09/01/2021
Replaced the shifter. Opt test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Chagrin Falls, OH 44023
Jason N
Job Details:
09/01/2021
"Installed pressure sensor. Checked reservoir thermostat sensor, sensor checked good. Pulled water line from reservoir, confirmed water in reservoir. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Bay Village, OH 44140
Gabriel P
Job Details:
09/01/2021
"Follow all steps of seal system,opt test ok ; used 3 Tjaf1200 (1/4 od tube ext) from stock"
We serviced a
MAYTAG FREEZER
Model WZF79R20DW03
Near North Royalton, OH 44133
David R
Job Details:
09/01/2021
"Replaced door switch, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Westlake, OH 44145
Gabriel P
Job Details:
09/01/2021
"Replace filter housing,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL2
Near Wellington, OH 44090
David R
Job Details:
09/01/2021
"Replaced wash pump, drain pump and dispenser. Dispenser gasket was ripped. Tested. Ran diagnostics. Good. Op test ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Elyria, OH 44035
Gabriel P
Job Details:
09/01/2021
"Replace actuator,opt test ok"
We serviced a
KENMORE DRYER
Model 110.8640712
Near Cleveland, OH 44119
Jason N
Job Details:
09/01/2021
"Installed dryer repair kit. Ran dryer op test. No abnormal noises, good heat and airflow. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, OH 44109
Manny
Job Details:
09/01/2021
"Installed evap fan motor and ice maker, ice maker will need a bail arm ordering bail arm.; ordrng 1 WP627792 (IM bail arm)"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near North Olmsted, OH 44070
Manny
Job Details:
09/01/2021
"Cc unit wont operate at all, found errors F6E2 and F6E3 main board not communicating with the ui and ui not communicating with main board, unit will need UI and main board replaced. Ordering main control and console ui. Office to contact customer when parts are available.; ordrng 1 W11135391 (Console) and 1 W11429620 (Electronic control)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Ashtabula, OH 44004
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Actuator
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Novelty, OH 44072
Brian M
Job Details:
08/31/2021
Cc unit not igniting or when it does its says cooktop on Found knobs broken For safety reasons knobs need replaced Customer can install knobs ; ordrng 2 W11517334 (Knob)s
We serviced a
GE REFRIGERATOR
Model TBX21ZRBR
Near Perry, OH 44081
Joe O
Job Details:
08/31/2021
"Cc: not coolingFound compressor not running. Ohmed out compressor, found compressor winding open. Needs compressorUnit is r12 system, and cannot find parts"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Bedford, OH 44146
Corina B
Job Details:
08/31/2021
CC that the unit turns on but does not stay on. Checked the igniter 3.6 amps. Heated oven to 350*. Cycled properly. Heated to 350* after 15 minutes from the buzzer. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Olmsted Township, OH 44138
Marie V
Job Details:
08/31/2021
"Took POP. Cc that cant get any water or ice at the door when pressing pad, that left hand side door seems like is not closing properly and that some things inside unit like lettuce is freezing. Took temps -3 on freezer and 37 on fresh food section. Found left hand side door is warped, is closing the switch but not all the way in to make good contact. Unit will need new door. Took pics of door damage,. Also set temp on freezer to 2 * and advise cust to rearrange good inside refrigerator to allow proper air flow and ovoid food freezing. Office will contact once they have eta on door.; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Lyndhurst, OH 44124
Dan H
Job Details:
08/31/2021
"Customer complaint that unit is not heating, confirmed, unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MQG
Near Grafton, OH 44044
David R
Job Details:
08/31/2021
Replaced damper. Door opened and shut correctly to let cold air in. Op test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES7JS01
Near East Cleveland, OH 44112
Jason N
Job Details:
08/31/2021
"Cc unit not heating up. Ran bake test, found no power to either element. Pulled unit to check thermostat, checked good continuity. Unit is connected to power using 4 prong 240v plug and receptacle. Plug was not fully pushed unit receptacle, not receiving both L for 240v. Reseated and retested bake. Good preheat. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Atwater, OH 44201
Brian M
Job Details:
08/31/2021
Cc unit not shifting Cam popped off actuator Attached cam to actuator OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44108
Jason N
Job Details:
08/31/2021
"Cc unit PO power outage code keeps reappearingConfirmed PO code, no fans running, no compressor. Pulled VDC connectors from main control to test for shorted component. Found freezer evaporator fan motor is shorted causing VDC drop. Unit needs freezer evaporator motor. ; ordrng 1 W11249952 (Evaporator motor/harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Mayfield Heights, OH 44124
Dan H
Job Details:
08/31/2021
"Customer complaint that water filter is stuck and broke the housing, confirmed unit needs new water filter head and plate; ordrng 1 W11346623 (Filter head) and 1 WP67001668 (Plate)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Kent, OH 44240
Brian M
Job Details:
08/31/2021
Cc no drain Found drain clogged Ran unit removed drain Ran test OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Cleveland Heights, OH 44106
Dan H
Job Details:
08/31/2021
"Customer complaint that unit is not cooling properly and leaking, fresh food section temperature at 39 degrees set to 33 degrees, freezer section temperature at 0 degrees set to -4 degrees, unit is not connected to water, turned defrost heater on, evaporator drain tube is clear, no cracks in drain pan, unit needs new control, customer does not want repair at this time; ordrng 1 W11224256 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Seven Hills, OH 44131
Corina B
Job Details:
08/31/2021
"CC that the freezer door not opening all the way. Confirmed. ; ordrng 1 WPW10397636 (Slide lf) and 1 WPW10397635 (Slide), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MAV208DAWW
Near Olmsted Falls, OH 44138
Marie V
Job Details:
08/31/2021
"Cc that the unit is not draining. When trie to start motor only hums. Removed belt and spin transmission and drain pump,. Motor overheats and stops . Called BJ had me check for V coming in to motor. Is good. Unit will need new motor. ; ordrng 1 WP21001950 (Motor) and 1 WP21352320 (Belt), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Wellington, OH 44090
David R
Job Details:
08/31/2021
Replaced FF gasket. Good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near North Olmsted, OH 44070
Gabriel P
Job Details:
08/31/2021
"Ran factory cycle and auto test pass no fault codes show,everything working as design I cannot duplicate issue,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/31/2021
Ran test pass no error customer said it start to dry better when unit was pull forward it was kinking the vent but husband fix issue
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details:
08/31/2021
Installed actuator and capacitor Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Shaker Heights, OH 44120
Jason N
Job Details:
08/31/2021
"Cc unit not cycling/washingRan diagnostics, found code 4-3 for motor not running. Ran diagnostics cycle, wash motor did not turn on. Checked for voltage at control, good at 119v. Unit needs wash motor/pump. Replaced using customer supplied pre Id part. Ran wash test, good spray pressure. Op test good."
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Perry, OH 44081
Joe O
Job Details:
08/31/2021
"Cc: leakingFound small rip in bellow. Found unit leaking from between front and rear tub. Needs inner and outer tub assembly, seal, and basketCustomer does not want to repair at this time; ordrng 1 134642100 (shell,outer tub bear) and 1 5304520351 (Tub Seal) and 1 134643000 (shell-outer tub fnt) and 1 137045000 (drum asm spin), used 3 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Strongsville, OH 44136
David R
Job Details:
08/31/2021
"Customer complaint unit wasnt start or not pausing. Called day before coming out. Unit is working fine, husband able to wash 3-5 loads no problem. Got out today. Pressing start/pause. No problems at all. Advised of placement of finger, letting console recognize touch and not pressing hard down or unit will not read selection."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Middleburg Heights, OH 44130
Marie V
Job Details:
08/31/2021
"Cc that ran 2 load and it started to act up. Ran diag found error code of F5E3 lid lock will not unlock. Ran manual test and tested lick lock it worked for a few times but then it didnt want to unlock door. Replaced lid lock from T/S , calibrated unit and ran auto test. Pass. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Broadview Heights, OH 44147
Marie V
Job Details:
08/31/2021
Replace belt. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near North Royalton, OH 44133
David R
Job Details:
08/31/2021
Replaced mullion rail. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44129
Corina B
Job Details:
08/31/2021
CC that there was a loud noise and it stopped. Confirmed. Ff 60* Fz 13*. . Found frost and ice on the back wall of the freezer. Ran diag heater turned on. Steamed out the evap. Checked the frost pattern on the evaporator good. Will need a new evap fan ui and control. Office to reschedule ; ordrng 1 WPW10464673 (Evap fan) and 1 WPW10487766 (Harness) and 1 W11035836 (Control) and 1 W11082783 (Ui)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland Heights, OH 44118
Dan H
Job Details:
08/31/2021
"Installed control, thermistor, and fan motor, found drawer track broken, unit needs new drawer tracks; ordrng 1 WPW10397636 (Track) and 1 WPW10397635 (Track)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Marie V
Job Details:
08/31/2021
"Cc that the ice looks like is coming out kind a wet and that one drawer sticks. Took temp. Fresh food section 36* , 2* on freezer and 11 * on ice maker compartment. The freezer door was left open and it caused condensation under the drawer and make ice maker looks shiny because it lost cold. Advice cust to try to keep doors close and cleared out the condensation on freezer drawer.Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU00
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/31/2021
Ran couple cycle no leaks found cannot duplicate issue opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM2
Near Avon, OH 44011
Marie V
Job Details:
08/31/2021
"Cc that the unit is loud , is not cleaning dishes and the detergent pod is at the bottom of unit not dissolve . Confirmed started unit, it filled with water and motor was making a noise like is stripped inside. Motor is not running. Unit will need new pump assembly. Cust will call back if they want to continue ; ordrng 1 WPW10482482 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, OH 44133
David R
Job Details:
08/31/2021
"Replaced drain no pump and float switch . Plugged in. Ran diagnostics, cleared error code. Ran diagnostics test, good, all components working. Ran quick wash for 15 mins, working. Leaking from left side. Tried adjusted feet. Still leaking. Ordering vent with gasket and dispenser. ; ordrng 1 W11545290 (Deflector) and 1 W11412300 (Dispenser) and 1 W11416460 (Vent) and 1 W11412300 (Vent)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Thompson, OH 44086
Jeff M
Job Details:
08/31/2021
Installed the new part op tested good. Sump
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Avon, OH 44011
Marie V
Job Details:
08/31/2021
"Cc that the unit makes a loud noise when spinning and a squeak noise as well. Cust showed video. Noise comes from behind unit. Started drain and spin and inspected unit. Found belt stretch out. Unit will need new belt. ; ordrng 1 WPW10388414 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
David R
Job Details:
08/31/2021
"F29 door not unlock error. Arrived, unit unplugged, door is opening and closing. Readjusted door lock. Took off panel to reset error codes. Started up a normal cycle with load in and unit did lock and start up a cycle. Locking and unlocking correctly."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details:
08/31/2021
"Cc timer not advancing Found timer not advancing Needs timer ; ordrng 1 WPW10642928 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Cleveland Heights, OH 44106
Jason N
Job Details:
08/31/2021
"Cc unit not draining out and not completing cycles.Ran diagnostics, found codes 2-1 for UI stuck button and 5-1 for door stuck open. Ran wash test then cancel drain. Unit drained out. Ran diagnostics test cycle. Cycled cancelled out by itself. Reran cycle, noticed display was randomly generating numbers as if the UI buttons were being pressed. Unit needs UI control console. ; ordrng 1 W11302461 (UI console)"
We serviced a
WHIRLPOOL WALL OVEN /MICRO
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details:
08/31/2021
Cc unit not heating in the oven Found unit not receiving 220 advised on electrician or installer (pulte homes)Checked breaker box not sure on new style but looks like its only on one circuit If issue remains after wiring is corrected ; ordrng 1 W11261165 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland Heights, OH 44118
Jason N
Job Details:
08/31/2021
"Cc unit freezer not cooling Customer stated problem originally was freezing in ff section, now both ff and freezer sections are too warm. Verified, freezer section is not freezing product. Compressor running hot, very little heat on condenser, amp draw on compressor at .5A. Unit has refrigerant leak, will need sealed system repair. Compressor covered under 10yr parts warranty. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Brian M
Job Details:
08/31/2021
"Cc of no ice Found freezer completely frosted over Cleared ice Tested defrost OP Test Ok Found harness to deli board completely cut off Advised on potential issues and quoted for replacement if wanted ; ordrng 1 W11170612 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, OH 44103
Manny
Job Details:
08/31/2021
"Cc unit not cooling, verified unit was at 56 degrees in refrigerator section, found frost over evap, set unit on diagnostics place on defrost, defrost heater works, contacted BJ and we determined that evap thermistor is out of range, BJ recommend to replace thermistor and main control. Ordering thermistor and main control. Place customer in cancellation list when parts are available.; ordrng 1 WPW10383615 (Evan thermistor) and 1 W11496881 (Main control)"
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Cleveland, OH 44106
Manny
Job Details:
08/31/2021
"Cc unit makes clicking noise when agitating, ran calibration and manual test, started normal cycle with 4 large towels cant duplicate issue, unit working as designed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Cleveland, OH 44144
Manny
Job Details:
08/31/2021
"Unit not working after basement flood, verify that unit is completely dead will need components that were affected by water, unit will need main control, and inverter and compressor.; ordrng 1 5304475104 (Compressor invrt kit) and 1 5304498781 (Main board), used 1 SHIPPING (shipping and handling) from stock"
