Service History 417 - Fred's Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Madison, OH 44057

Jeff M

Job Details: 06/10/2021

Installed the new part op tested good. The adjuster kit for my truck stock; used 1 W10712394 (Adjusters) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Brook Park, OH 44142

Corina B

Job Details: 06/10/2021

Cust stated the ice maker has been working. Does not want us to replace the ice maker. Optest ok

We serviced a

MAYTAG DISHWASHER

Model WDF520PADM7

Near Gates Mills, OH 44040

Joe O

Job Details: 06/10/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon, OH 44011

Marie V

Job Details: 06/10/2021

"Cc that the unit is making a loud noise and that is not drying. Ask cust it is not drying or taking too long cust said that it takes about 2 hours to dry. Found vent full of lint explain cust that it need to be cleared out on every load and also the vent outside will need to be cleared out is on a second floor. Noise is coming from blower wheel, removed and found a peanut butter lid on it. Removed, tested unit have another noise this time comes from inside drum, check and found a screw between felt seal and drum. Removed tested. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Strongsville, OH 44136

Dan H

Job Details: 06/10/2021

"Customer complaint that unit is not spinning, basket is locked up, ran diagnostics found f7e7(motor unable to reach target rpm), f7e1(basket speed fault ), and f0e2(oversuds) error codes, gear oil all over under unit, unit needs new gearcase, customer does not want repair ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Montville, OH 44064

Jeff M

Job Details: 06/10/2021

The wash plate and shaft are worn down est only ; ordrng 1 W11455453 (Gear case) and 1 W10752283 (Wash plate) and 1 S

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3

Near Parma, OH 44129

Corina B

Job Details: 06/10/2021

"Cc that dryer is turning off and turning back on by itself and loud noise when running. Checked the outside vent for airflow, good. Support rollers are worn. Turned dryer on several times, would not start back up. Could not duplicate the problem. But needs the support rollers and idler pulley ; ordrng 4 DC97-16782A (Roller)s and 1 DC93-00634A (Idler pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Bay Village, OH 44140

Corina B

Job Details: 06/10/2021

"Replaced the control, evap fan and harness. Brought the core back for return. Steamed out the evap. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHB00

Near Avon, OH 44011

Marie V

Job Details: 06/10/2021

"Cc that the unit has frost on the freezer. When arrived unit was clear of frost, liner on unit is good as well including gasket, advice cust to always make sure door is close. Took pics. Op test ok"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBC276KBL0

Near Gates Mills, OH 44040

Joe O

Job Details: 06/10/2021

Cc: not heating properlyRan test bake. Found average temp for unit at 352 degrees. Unit functioning as designed. Op test ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland Heights, OH 44112

Jason N

Job Details: 06/10/2021

"Cc unit smells like gas when using ovenRan bake test, found igniter glowing but weak, would not ignite. Unit needs bake igniter. Replaced using truck stock. Reran bake test. Good ignition and flame. No gas smell from unit. Op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near East Cleveland, OH 44112

Jason N

Job Details: 06/10/2021

"Cc unit not drying clothes.Ran dryer test, no heat. Checked power in to unit good at 233v. Checked all thermals, found hi limit open. Replaced using truck stock. Ran dryer op test, good heat. Could not check airflow, venting runs to roof. Advised customer to have venting inspected. Unit op test good. ; used 1 279816 (CUTOFF) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Brimfield Township, OH 44266

Brian M

Job Details: 06/10/2021

Cc drawer will not go in straight Found shelf bracket not installed properly Removed all shelves and repositioned left track OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Strongsville, OH 44136

David R

Job Details: 06/10/2021

"Customer questions about unit heating and moisture in tube. Went through diagnostics. No error codes. Explained the extended dry option to enhance the drying. Can also leave door open to help air dry. Element came on at end. No vent on unit. Showed customer, dumped water on it. Good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Broadview Heights, OH 44147

David R

Job Details: 06/10/2021

"Replaced main control. Unit still not working, called tech line. Went through all components and voltage checks. Condenser fan motor is dropping ohms. Could be shorting control. Tech line said replace UI, main control and condenser fan motor all at once. Ordering ; ordrng 1 W11405309 (Ui) and 1 W11224256 (Control) and 1 W11127829 (Condenser fan)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, OH 44133

Dan H

Job Details: 06/10/2021

"Customer complaint that unit is not draining, started normal wash cycle, unit filled and began washing, canceled, unit drained completely, repeated several times with same results, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Rocky River, OH 44116

Corina B

Job Details: 06/10/2021

CC that there is a vibration. Confirmed. When the compressor turns on the condenser is vibrating. Adjusted the condenser. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/10/2021

"Cc that the unit leaks at rinse cycle. Ran diag and filled unit all the way to the top and ran agitation while looking for a leak. No leaks, ran to test no leaks. Check unit underneath no leaks, ask cust to see video it only shows front of washer machine and water coming out cant see where is coming from. Started a normal cycle. No leaks. Called BJ and explain he said if we cant duplicate issue theres nothing we can do. Do not charge SC. Also found drain hose not secure advice cust to correct issue, cant drill a hole on sink to adjust."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44120

Jason N

Job Details: 06/10/2021

"Cc unit coding f0e9Found unit leaning on pallet on basement floor. Could not adjust unit level using leveling feet. Pallet rocks back and forth, floor very uneven. This will cause balance issue with loads. Called wp techline to document, sterling, this is an installation issue, customer must correct for unit to work correctly"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRK22ILWH13

Near Euclid, OH 44123

Joe O

Job Details: 06/10/2021

"Cc: water line broke at dispenser; ordrng 1 8201537 (fitting), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 06/10/2021

Water solenoid is closing pulley needs a new water solenoid; ordrng 1 WH13X10053 (Water valve) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Jeff M

Job Details: 06/10/2021

Customer explained me that he was able to remove the string. I asked him if he wanted me to send the part back he said no he will do it

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Parma Heights, OH 44130

David R

Job Details: 06/10/2021

Tabs will not stick on because the outer door panel tabs end are broke. That door is NLA. Sending over to office for review of notes ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Strongsville, OH 44149

David R

Job Details: 06/10/2021

Replaced the gear case and cam. Tested and went through diagnostics. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Hiram, OH 44234

Brian M

Job Details: 06/10/2021

Cc no cool Found Uv dye coming from factory connection condenser line to cavity Recovered refrigerant Replaced using lokring fittings Ran 28 inch vac for 20 min watched for 15 no change Recharged with 5.5 oz r134a Pressure sitting at 5 on low side normal frost pattern OP Test Ok ; used 2 W10896689 (5/4) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Aurora, OH 44202

Brian M

Job Details: 06/10/2021

Cc unit not washing properly Installed sump assembly Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Brecksville, OH 44141

Brian M

Job Details: 06/10/2021

Removed excessive ice build up from inside freezer Removed and installed rails and ice maker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Seven Hills, OH 44131

Dan H

Job Details: 06/10/2021

"Customer complaint that unit is leaking water, found fresh food section evaporator drain tube clogged, cleared, op test good"

We serviced a

KITCHENAID DISHWASHER

Model GU1500XTLQ2

Near Euclid, OH 44123

Joe O

Job Details: 06/10/2021

"Cc: not washing top rackRan test cycle. Found low pressure from sump. Needs sump assembly. Customer does not want to repair at this time; ordrng 1 W10782773 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakewood, OH 44107

Corina B

Job Details: 06/10/2021

CC that food is freezing in the ff section. Temp set at 40* ff 40-45* snack bin not inline with the crisper drawers.the snack drawer has to be in sync with the crisper drawer to keep the proper air flow around the refrigerator.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near North Ridgeville, OH 44039

David R

Job Details: 06/10/2021

"Replaced gasket. Tested, good. Let customer know to make sure to push in straight or the rack can grab and pull the gasket."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/10/2021

Cc: leaking from gasketFound bellow ripped. Needs bellowBellow out of stock. Office to reschedule; ordrng 1 W11314648 (bellow)

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Bedford, OH 44146

Brian M

Job Details: 06/10/2021

Cc unit not heating Found vent to be about 20 feet long and no air passing throughUnit heating properly with vent disconnect Advised on vent cleaning or vent replacement

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, OH 44131

Dan H

Job Details: 06/10/2021

"Customer complaint of burning smell, no burning smell noticed, found shifter disconnected from cam, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRM02

Near Waite Hill, OH 44094

Joe O

Job Details: 06/10/2021

"Cc: water and ice buildup under deli drawerFound ice buildup under drip pan in ff section. Drain pan warped, and drain tube plugged. Needs drain tube, and drain pan.; ordrng 1 W11084807 (extension) and 1 W11457241 (Drain pan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW01

Near Geneva, OH 44041

Jeff M

Job Details: 06/10/2021

Installed the new part op tested good. Door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/10/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 20 degrees , evaporator fan is not running, compressor and condenser fan are running, found evaporator frozen solid, unit needs new control and evaporator fan motor ; ordrng 1 WP2315539 (Fan motor) and 1 W11371382 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near University Heights, OH 44118

Jason N

Job Details: 06/10/2021

"Cc unit powers in, will not start cycleRan diagnostics, found code f7e4 for basket engagement fault(shifter fault) Ran auto cycle, unit would not agitate. Ran manual agitation, checked power at shifter, good at 123v. Shifter will not toggle. Unit needs shift actuator. Have not received truck stock yet. Part not in stock on marcone site, office to contact customer with next service date. ; ordrng 1 W10913953 (Shift actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, OH 44012

David R

Job Details: 06/10/2021

"Adjusted feet up in front to help water flow down drain when in defrost mode. Tested with a couple ups of water. Good, nothing went into FF section. Good. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Elyria, OH 44035

David R

Job Details: 06/10/2021

Replaced gasket. Tested. Good. Op test ok

We serviced a

FRIGIDAIRE FREEZER

Model LFFH17F3QWC

Near LaGrange, OH 44050

David R

Job Details: 06/10/2021

Replaced both sleeve and drain screen. Steamed all ice. Good. Turned temp to 5. Good. Op test ok.

We serviced a

AMANA RANGE

Model AER6603SFS2

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/10/2021

"I pulled the oven out I found that the power cord and harness terminal block one of the powerlines was melted. Replaced with truck stock unit tested good I have a control board for return; used 1 Pt400 (4 prong over cord), and 1 W1141047 (Harness) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Cleveland, OH 44102

Corina B

Job Details: 06/10/2021

"Replaced the control, lock and ui. Brought the core back for return. Ran a calibration. Started a cycle. Optest ok."

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near Wellington, OH 44090

David R

Job Details: 06/10/2021

"Cc unit FF is not cooling properly, FZ is cooling. Tested and Damper is opening correctly. Checked and evap fan is working but ice building up around the evap coils, not defrosting properly. Found control not sending 120. Checked and defrost thermostat open. Will need to also steam off all ice evap as well. Ordering parts**place on cancellation list ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJV00

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/10/2021

"C dans pvr ; used 1 W10886677 (2-8 lock ring), 1 W10895757 (5-6), and 1 W10896710 (5-5) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTPA3

Near Lyndhurst, OH 44124

Jason N

Job Details: 06/10/2021

"Cc unit door falling down, no resistance Found RH door link cable broken. Replaced link cable using misc. truck stock part. Door holding pressure good. Op test good. ; used 1 8194001 (Cable link) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44102

Corina B

Job Details: 06/10/2021

Cust is calling rent a center for receipt. CC that there is knocking noises. Found the cooling having air pockets. Advised cust this is normal. Optest ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Chesterland, OH 44026

Jason N

Job Details: 06/10/2021

"Installed gearcase and shift actuator. Also replaced drive belt using truck stock due to oil saturation. Ran auto test and calibration. All functions passed, op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

GE DISHWASHER

Model GDT580SSF7SS

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/10/2021

"Replaced float switch, tested, unit. Called BJ had me go on diag to turn heater on. Pass. Started a cycle and heating element was working. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Mentor, OH 44060

Joe O

Job Details: 06/10/2021

Installed ice maker. Ran harvest cycle. Ran ice maker fill. Found fill tube frozen. Needs fill tube; ordrng 1 W11366500 (Fill tube)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Painesville, OH 44077

Joe O

Job Details: 06/10/2021

Installed magnetron. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJV00

Near Ashtabula, OH 44004

Dan H

Job Details: 06/10/2021

See jm pvr

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/10/2021

Installed drain pump Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Solon, OH 44139

Brian M

Job Details: 06/10/2021

Cc freezer door not closing Found left slide screws loose and backed out keeping door open a little Tightened screws OP Test Ok

We serviced a

KENMORE DRYER

Model 11070222512

Near Middlefield, OH 44062

Brian M

Job Details: 06/10/2021

Cc of noise Could not duplicate the noise with or without a load All noises are normal operating noises

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Painesville, OH 44077

Brian M

Job Details: 06/10/2021

See jo pvr

We serviced a

WHIRLPOOL WASHER

Model WTW8500BR0

Near Cleveland, OH 44112

Jason N

Job Details: 06/09/2021

Installed suspension and hub. Ran auto cycle. Basket floating properly. Cycle finished with no faults. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windsor, OH 44099

Brian M

Job Details: 06/09/2021

Installed actuator OP Test Ok

We serviced a

GE STACK W/D

Model GUD27ESSJ1WW

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/09/2021

Cc dryer not working properly Found motor to be stuck Spun drum and unit started working Stoped and started several times with and with out a load OP Test Ok If issue comes back Will need motor and blowerUnit is In a closet ; ordrng 1 WE17X22215 (dryer motor & pulley) and 1 WE16X20393 (blower wheel ctr)

We serviced a

GE REFRIGERATOR

Model ZISP420DTASS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/09/2021

Installed damper and temp sensor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

N/A N/A

Model LDE7304ACE

Near University Heights, OH 44118

Jason N

Job Details: 06/09/2021

"Cc unit not tumblingChecked drive components, found drum belt snapped, belt is weak and brittle. Unit needs drum belt. ; ordrng 1 WPY312959 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Parma, OH 44134

Marie V

Job Details: 06/09/2021

"Cc that the unit still has frost on freezer, and that the door is not aligned with the right hand side door. Steamed out the gasket and added petroleum jelly on advice cust to allow at least an hour for it to get cold and have that shape. Tried to adjust door, advice cust that sometimes it takes some time for the gaskets to get even. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Madison, OH 44057

Dan H

Job Details: 06/09/2021

"Customer complaint that unit is not making ice, confirmed, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11284458 (Ice maker)"

We serviced a

MAYTAG DRYER

Model DG412

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/09/2021

The unit is making a rattling sound rattling sound is coming from the vent fan its broken. This is also causing the unit to overheat; ordrng 1 Y303836 (Fan) and 1 S

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/09/2021

Customer has a different issue. She told me the display will go out and become non-responsive. I was able to duplicate this I ran a cycle of the display went out I was not able to pause the machine or turn it off I had to open the door to get it to stop working. After leaving the machine alone and talking with the customer after five minutes the machine turned back on on its own. Needs a new display board estimate only ; ordrng 1 W11089031 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Independence, OH 44131

Marie V

Job Details: 06/09/2021

"Cc that the ice maker is not working and dispenser. Confirmed, you can hear valve working but no water comes out. Found water tank frozen. Followed SP instructions. Op test ok. ; used 2 WR02X11330 (5/16 UNION) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW0

Near Parma, OH 44134

Marie V

Job Details: 06/09/2021

"Cc that the unit does not works, confirmed when you open the door light come on , check power at terminal block, from L1 to N 122V from L2 to N122V and from L1 to L2 244V. Took panel off and checked tech sheet need to verify if control is sending power to HMI it is getting 5VDC from control still not operating, unit will need UI. Advice cust to replace foil vent for ridged metal or flexible metal because thats a fire hazard. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, OH 44060

Joe O

Job Details: 06/09/2021

Installed damper. Op test ok

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Cleveland, OH 44120

Corina B

Job Details: 06/09/2021

Replaced the gasket. Steamed the gasket out. Optest ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM11

Near Shaker Heights, OH 44118

Corina B

Job Details: 06/09/2021

"CC that the freezer is not cooling. Unit was in a defrost, when arriving. Compressor and fans turned on. Fz was empty. Ff 39-42* unit is working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Parma, OH 44134

Corina B

Job Details: 06/09/2021

CC that the unit does not drain all the time. Ran diag F9e1 pulled unit out found parts of the chopper blade in the drain hose. Started a cycle and drained. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Mentor, OH 44060

Joe O

Job Details: 06/09/2021

Installed insulation. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Avon, OH 44011

Gabriel P

Job Details: 06/09/2021

Found a second to the 10 year warranty on the track and racks, call rescheduling ; ordrng 1 W11259785 (Tracks) and 1 W11259786 (Right track)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW0

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/09/2021

Hub was stripped out installed the new part op tested good. ; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model KHMS2056SSS3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/09/2021

Cc switch pushed back Found panel bracket to be broken Panel NLa W10282803; ordrng 1 W10282803 (panel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJB0

Near Berea, OH 44017

David R

Job Details: 06/09/2021

"Replaced wash motor, tested. Ran diagnostics. Good. Working correctly. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near North Olmsted, OH 44070

David R

Job Details: 06/09/2021

Customer had questions about different noises. All normal. Tested unit out and everything is fine.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near North Ridgeville, OH 44039

David R

Job Details: 06/09/2021

Part did not work. Will need other top module. Left front. Ordering ; ordrng 2 W11462342 (Module)s

We serviced a

WHIRLPOOL COOK TOP

Model KGCT305BAL1

Near Westlake, OH 44145

David R

Job Details: 06/09/2021

"Cc every time they turn the breaker on. Unit trips and smoke comes from the knobs. Found all knobs and module are shorted out, burnt. Customer wanted estimate for knobs as well. Gave estimate, at this time customer not going ahead with repair.*** would schedule as a 2 hr repair; ordrng 4 WP3182569 (Knobs)s and 4 WP3185830 (Igniter switch)s and 1 WP4454392 (Spark module) and 4 W10854241 (Grommet)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, OH 44030

Jeff M

Job Details: 06/09/2021

The unit is working. I put the unit diagnostics mode there was no codes. There was a load already in the washer I put the unit in a drain and spin cycle it operated correctly. Then I put it in a quick wash cycle filled with water and started agitating. I could not find an issue with the machine operating as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Andover, OH 44003

Jeff M

Job Details: 06/09/2021

Installed the new part op tested good. Latch and belt

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Kent, OH 44240

Brian M

Job Details: 06/09/2021

Cc leak Had customer run unit 20 min prior to appointment time At arrival floor was wet Found leak coming from drain hose /drain pump Called whirlpool; ordrng 1 W11551233 (Drain) and 1 W11412291 (Pump) and 1 W11036143 (Clip)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Royalton, OH 44133

Gabriel P

Job Details: 06/09/2021

"Did not Replace control,it was already replace customer show a video of sound could not think what it was ran drain and spin noise not heard ran rinse and spin with a load and noise was not heard office send a different tech for a second opinion ;

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/09/2021

Ran test 59 rotating counter or clockwise the motor and also test 57 harvest test and test 56 no error code also ran fill test 45 found ice in the water line clear out opt test ok but Im still replace heater ; ordrng 1 W11226501 (Heater)

We serviced a

GE DISHWASHER

Model GDT545PSJ4SS

Near North Royalton, OH 44133

Marie V

Job Details: 06/09/2021

"Cc that the unit does not turns on, they was having trouble beforehand they had to flip the breaker to make it work, but last time it didnt worked. Confirmed , unit does not enter diag or turns on, removed control board and checked voltage has 122V. Plugged everything back in and unit started working good. Unit will need main control. ; ordrng 1 WD21X23717 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Kent, OH 44240

Brian M

Job Details: 06/09/2021

Cc of leak Found customer to be using regular dish soap instead of dishwasher soap Advised on soap

We serviced a

MAYTAG DRYER

Model MGDX500XW0

Near Bay Village, OH 44140

David R

Job Details: 06/09/2021

Cc unit not spinning. Found broken idler pulley. Replaced repair kit from t/s. Tested. Good. Op test ok; used 1 4392067 (Repair kit) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma Heights, OH 44130

David R

Job Details: 06/09/2021

"Replaced reservoir, tested water is flowing good and icemaker filled up. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Middleburg Heights, OH 44130

Corina B

Job Details: 06/09/2021

"Replaced the control, chute and auger. Brought core back for return. Optest ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Joe O

Job Details: 06/09/2021

Cc: top rack hitting gasketCustomer worried the movement in the upper rack is going to wear out the gasket. Found door is binding on upper right corner. Cannot adjust unit due to mounting points and floor. Found upper rack slightly hitting door seal. Adjusted door seal. Advised customer with the binding in the door it can cause the rack to sit closer to one side then the other. Advised customer they would have to have contractor to adjust the flooring or cabinet to release the tension on the right corner of the dishwasher.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Highland Heights, OH 44143

Joe O

Job Details: 06/09/2021

"Installed water valve, and fill tube. Tested. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2275FRS00

Near Grafton, OH 44044

Corina B

Job Details: 06/09/2021

"CC that the ice maker does not work. Cycled the ice maker, filled. Ice cubes are coming out hollow. Advised cust to replace the saddle valve with an inline valve. Optest ok."

We serviced a

MAYTAG DRYER

Model MGD6630HW0

Near Moreland Hills, OH 44022

Jason N

Job Details: 06/09/2021

"Cc unit coding f3e3 during cycle.Ran diagnostics, confirmed code f3e3 for inlet thermistor open or shorted. Found service pointer for f3e3 codes. Checked thermistors, both reading approx. 70k at room temperature. Good according to tech sheet chart. Checked airflow at vent outlet. Airflow weak, possible restriction. Advised customer to have venting inspected."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Willowick, OH 44095

Dan H

Job Details: 06/09/2021

"Customer complaint of loud noise, found rotor bolt fell out of gearcase, reinstalled, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Willoughby, OH 44094

Dan H

Job Details: 06/09/2021

"Customer complaint that unit is leaking, no leaks found, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KUDW03CTSS3

Near Cleveland, OH 44110

Dan H

Job Details: 06/09/2021

"Customer complaint that unit is leaking, confirmed, found nut at water inlet loose, tightened, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Painesville, OH 44077

Jeff M

Job Details: 06/09/2021

Installed the new part op tested good. Main control and ui

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, OH 44135

Marie V

Job Details: 06/09/2021

"Cc that the unit didnt make ice since it was bought, they turned the ice maker on and then they found a big block of ice on the ice box and then that the water like started spraying water from the top. Confirmed, found fill tube broken. Unit will need fill tube and water valve. Valve isnt in stock ; ordrng 1 W11415785 (Tube water)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Westlake, OH 44145

Corina B

Job Details: 06/09/2021

"Replaced the door, bin, grill and screws. The bins that were received are still sharp. Called t/l TJ to use sandpaper to smooth the sharp edges. Sanded the edges on the bins. transfer to safety. Donna Cust could get a replacement choose to sand the bins done. Optest ok."

We serviced a

WHIRLPOOL RANGE

Model WFE720H0AS0

Near Avon Lake, OH 44012

Corina B

Job Details: 06/09/2021

Replaced the burner. Tested burner. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

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