Near Lorain, OH 44052
David R
Job Details:
12/04/2020
DISHWASHER WHIRLPOOL n/a "Called customer he said he just bought unit 2 weeks ago, has not worked right since the start. Asked about POP does not have it. He will call up to Menards and try to get paperwork. If not will have to get physical receipt so not to pay SVC. Customer wil
Near Williamsfield, OH 44093
Jeff M
Job Details:
12/04/2020
RANGE WHIRLPOOL WFE550S0HZ1 "I found the terminal block fried installed wiring harness and new power cord unit tested good; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near North Ridgeville, OH 44039
David R
Job Details:
12/04/2020
DISHWASHER GE GDF520PGJ5WW "Cc of noise. Started unit up to verify noise. Coming from was pump motor. Pump comes as kit. Will need to removed unit from under counter. Gave estimate to customer, customer paid SVC, do not order parts ***would schedule as a 2 count if customer calls f
Near Highland Heights, OH 44143
Joe O
Job Details:
12/04/2020
WALL OVEN KITCHENAID KEBS208DSS10 Installed door hinges. Op test ok
Near Kent, OH 44240
Brian M
Job Details:
12/04/2020
DRYER MAYTAG MGDX655DW2 Installed relay and knob OP Test Ok
Near Berea, OH 44017
David R
Job Details:
12/04/2020
RANGE KITCHENAID KSEG950ESS1 Cc UI will not display anything. No display but when you press the options you can hear it activating. Did a web inquiry. Parts are under 60 months ex warranty. Ordering console ; ordrng 1 W10915815 (panl-cntrl)
Near Brook Park, OH 44142
David R
Job Details:
12/04/2020
WASHER KENMORE 2671532210 "Cc unit is not washing. Status lights, On light is solid staying on, wash and spin light is flashing. Customer said they found some cut wires and spliced and put them together. No wiring diagram found on unit. Called GE techline, tech said they donÂ’t ser
Near Kent, OH 44240
Brian M
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc fridge isnt working right Fridge is in cold garage Advised customer that when temps are to low outside fridge will not function properly due to ambient air fridge essentially shuts down because it thinks its already cold Customer will move fridge insid
Near Williamsfield, OH 44093
Jeff M
Job Details:
12/04/2020
WASHER MAYTAG MVWB835DW4 Installed new part unit tested good
Near Cleveland, OH 44111
Corina B
Job Details:
12/04/2020
RANGE KITCHENAID KFGD500EBL00 "Cc that the upper oven is not working. Confirmed issue. Plugged watt meter, 0 amps, found igniter week. Replaced igniter from T/S . Preheated unit to 350*. Op test ok; used 1 12400035 (IGNITER) from stock"
Near Austinburg, OH 44010
Jeff M
Job Details:
12/04/2020
WASHER MAYTAG MVWB835DW1 The unit had a off balance code and overload code I cleared the codes recalibrated the machine unit tested good. Explained proper loading management
Near Brimfield Township, OH 44240
Brian M
Job Details:
12/04/2020
N/A N/A n/a Customer stated he already had service yesterday by another company
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/04/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Right hinge damage ordering customer said is under a year warranty but canÂ’t find receipt advise her wants she find it to send it in ; ordrng 1 WPW10299224 (hinge-door 44.25), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handlin
Near Mentor, OH 44060
Jason N
Job Details:
12/04/2020
WASHER GE GTW750CSL1WS Installed new basket and hardware. Ran spin and drain test at max speed w/4 large wet towels. Unit op test good.
Near Concord Township, OH 44060
Joe O
Job Details:
12/04/2020
WASHER MAYTAG MVWB766FW1 "Cc: long fill error, continues to happenFound error f0e3(overload), f8e1(long fill), f8e6(water hazard). Found pressure hose is not kinked or damaged. Found drain is installed correctly. Ran auto test. Found all valves are working in diagnostics, unit is
Near Strongsville, OH 44149
David R
Job Details:
12/04/2020
DISHWASHER GE DDT595SSJ5SS Cc unit not draining. Can feel drain pump humming. Removed pump. Found debris inside binding up pump. Removed. Tested. Working correctly. Op test ok
Near Shaker Heights, OH 44122
Jason N
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Cc unit door handles uneven.Adjusted door handle levels to customer satisfaction. Customer also states she noticed a small nick in the corner of ff door. Confirmed very small nick in enamel. Advised her we could replace the door or try touch up paint. Ord
Near Highland Heights, OH 44143
Joe O
Job Details:
12/04/2020
COOK TOP WHIRLPOOL KGCS105GSS2 "Unit was working upon arrival. Advised customer. Also advised customer the screws holding burner heads on are seized in place and could result in needing other parts; saved tckt"
Near Cleveland, OH 44109
Corina B
Job Details:
12/04/2020
MICROWAVE KITCHENAID KHMS155LSS0 Cc glass door fell off. Took pictures will need a new outer frame. Is not longer available. ; ordrng 1 8184319 (Outer frame)
Near Parma, OH 44134
Corina B
Job Details:
12/04/2020
WASHER MAYTAG MVWC565FW1 "Cc that the unit is making a grinding noise and that the unit is leaking. Ran diag found error codes F7E1 BASKET SPEED FAULT, cleared out and ran thachometer, pass. Water going to the unit was off. Unit is leaking from hose. Will need new hose cust will
Near Broadview Heights, OH 44147
Corina B
Job Details:
12/04/2020
MICROWAVE OVEN C KITCHENAID KOCE500ESS09 CC that the microwave door does not shut. Called t/l to check to make sure the door is level and the inner frame. ; ordrng 1 W10687342 (Inner door)
Near Westlake, OH 44145
Corina B
Job Details:
12/04/2020
WASHER WHIRLPOOL WFW6620HC0 "Cc that the unit got really loud and it started shaking a lot, Cust found like a dust and collected. ; ordrng 1 W11287253 (Assembly tub) and 1 W11314648 (Bellow) and 3 W11314651 (Screw)s and 1 W11314650 (Counterweight)"
Near Cleveland, OH 44144
Corina B
Job Details:
12/04/2020
WASHER MAYTAG MVWC415EW1 "Cc that the unit is making a loud noise and it does not pass rinse unless they put unit into a rinse and spin cycle. Ran diag found F7E1 - basket speed fault. Ran tachometer test, no good. Lid lock is good. Put unit into a spin it was super loud. Unit wi
Near University Heights, OH 44118
Corina B
Job Details:
12/04/2020
RANGE WHIRLPOOL MER6600FZ2 Cc that the unit is taking too long to heat it never reaches the 350*. Found wire that goes to the heating element on the left side of the unit pinched. Bare wire touch the frame. Will need control and harness. ; ordrng 1 W11092468 (Control) and 1 W111346
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
12/03/2020
DRYER MAYTAG MED6230HW1 Installed new part unit tested good
Near Madison Township, OH 44057
Joe O
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 Cc: adjuster wheel brokeNeeds adjuster kit.Adjuster kit shows out of stock. Office to rescheduleCustomer showed pop; ordrng 1 W10712395 (adjuster)
Near Wickliffe, OH 44092
Jeff M
Job Details:
12/03/2020
DISHWASHER MAYTAG MDB4949SHB0 I found the motor was unplugged from the control board I plugged it back in unit tested good
Near Solon, OH 44139
Brian M
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Installed new pump New sump will not run getting proper voltage but unit will not go Need to reorder sump ; ordrng 1 WPW10605059 (pump&motor)
Near North Madison, OH 44057
Jeff M
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit tested good
Near Concord Township, OH 44077
Joe O
Job Details:
12/03/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Installed ff door gasket, steamed gasket. Op test ok"
Near Reminderville, OH 44202
Brian M
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of leak Found drain tube clogged Cleared drain OP Test Ok
Near Chardon, OH 44024
Joe O
Job Details:
12/03/2020
DRYER GE GTD65EBSJ3WS "Cc: cord will not stay attachedFound terminal block stripped out. Needs terminal block.; ordrng 1 WE4M325 (TERMINAL BLOCK2841), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Jason N
Job Details:
12/03/2020
DRYER MAYTAG MGDX500XW2 "Cc unit making a pounding noiseFound drum thumping in cycle. Unit needs rollers. Replaced rollers, belt and idler pulley using truck stock repair kit. Ran op test, no abnormal noises heard. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Brook Park, OH 44142
David R
Job Details:
12/03/2020
WASHER MAYTAG MVWB835DW4 "Cc of noise, showed video. Sounds like something stuck in drain pump. Removed pump, found a nail inside, removed, hooked everything back up. Tested in diagnostics. Good. Op test ok"
Near Elyria, OH 44035
Gabriel P
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Filter housing not realizing pressure when filter is inside but when is out it has pressure need filter housing ; ordrng 1 WPW10121140 (housing), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details:
12/03/2020
REFRIGERATOR GE GSH25JSDBSS Found drain tube iced over Cleared tube OP Test Ok
Near Avon Lake, OH 44012
David R
Job Details:
12/03/2020
DISHWASHER KITCHENAID KUDS35FXSS8 "Cc unit is turning off within a couple of mins of running. Confirmed, put on Light/China cycle option. Unit ran for 4 mins then turned off and proceeded to drain. Went into diagnostics 8-2, 10-1, 6-1, 6-6 error codes. Called techline JK, went over sympt
Near MENTOR ON THE, OH 44060
Jason N
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc bottom of unit is gradually filling up with water. Ran diagnostics, found codes 6-4 for float switch open and 5-1 for door stuck open. Did not see any water in bottom of unit at this time. Found no loop in drain hose under sink. Added loop to drain ho
Near Bay Village, OH 44140
David R
Job Details:
12/03/2020
REFRIGERATOR KITCHENAID KUDR204ESB00 "Wrong part sent out, display needed. Right part number but packaged wrong. Ordering display. Took picture or wrong part sent out. ; ordrng 1 W10796879 (display)"
Near Mentor, OH 44060
Jason N
Job Details:
12/03/2020
DRYER GE GTD33EASK0WW "Cc unit needs timer replaced.Replaced timer and knob using customer supplied parts. Ran dryer op test, good heat and time advance. Op test good."
Near Oberlin, OH 44074
David R
Job Details:
12/03/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc unit is going off balance and shaking around everywhere, showed me crack in basket. Seems like when you push down on basket suspension is a little weak. Off balance error code. Parts covered. Order control, basket, suspension rods, spanned nut and dri
Near Eastlake, OH 44095
Dan H
Job Details:
12/03/2020
WALL OVEN GE JGB850EEF3ES "Customer complaint that upper oven is not heating, Confirmed, found igniter not glowing, igniter is receiving 120vac, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Aurora, OH 44202
Brian M
Job Details:
12/03/2020
DISHWASHER MAYTAG MDB4949SHZ1 Cc unit not starting Ran test cycle no issue found Ran diagnostics no errors Ran test cycle again Could not duplicate a issue at this time OP Test Ok
Near Willoughby, OH 44094
Jason N
Job Details:
12/03/2020
WASHER MAYTAG MVWX500XW2 "Cc unit making a boom noise periodically and not washing clothesFound impeller washplate free spinning, pulled an found washplate splines stripped. Unit needs washplate. Ran auto test cycle, no abnormal sounds heard. Customer stated sound unit is making
Near Solon, OH 44139
Joe O
Job Details:
12/03/2020
WASHER WHIRLPOOL WFW95HEXW2 "Cc: error codesFound unit will power on but will not run the cycle. Found error code f6e1(communication error between mcu and customer). Found door switch is functioning. Found control is receiving proper power, and has 3vdc and 12vdc. Basket spins freel
Near Solon, OH 44139
Joe O
Job Details:
12/03/2020
WASHER WHIRLPOOL WTW7000DW4 "Cc: noisesFound rattling noise coming from drain, pulled drain pump, found small nail in drain. Removed nail. Ran auto test and calibration. Op test ok"
Near Middleburg Heights, OH 44130
David R
Job Details:
12/03/2020
FREEZER FRIGIDAIRE FFU12F2HW8 "Replaced part. Found a little frost on evap cover, steamed off. Tested, good. Customer to monitor. Op test ok"
Near Lorain, OH 44052
Corina B
Job Details:
12/03/2020
REFRIGERATOR KITCHENAID KRFF507EWH01 "CC that the unit is not cooling and that theres no light on freezer. Found unit unplugged, plugged back in. Freezer light does not work compressor kick in. Waiting about 20 min to see evaporator. Replaced module light from T/S. When running diag unit sai
Near Avon Lake, OH 44012
Gabriel P
Job Details:
12/03/2020
FREEZER UPRIGHT WHIRLPOOL WSZ57L18DM03 Call tech line spoke to jowell hes said they canÂ’t do anything cause damage warranty is only for 30 days
Near Brook Park, OH 44142
Corina B
Job Details:
12/03/2020
DRYER WHIRLPOOL WGD5100HW0 Replaced the ui. Optest ng. Dryer does not turn on. Except in diag. Installed old ui unit turned on. Will need a new ui; ordrng 1 W11419056 (Ui)
Near Parma, OH 44130
David R
Job Details:
12/03/2020
RANGE WHIRLPOOL WFG525S0HZ1 "Replaced parts. Turned oven on to check, tested, good. Everything sounds normal. Op test ok"
Near Avon, OH 44011
Corina B
Job Details:
12/03/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced the ui and control. Optest ok
Near Aurora, OH 44202
Brian M
Job Details:
12/03/2020
WASHER MAYTAG MHW5630HW0 Cc of excessive vibrations Service pointer W11445524States to replace control board ; ordrng 1 W11322901 (cntrl-elec)
Near Cleveland, OH 44111
Dan H
Job Details:
12/03/2020
RANGE WHIRLPOOL AGR5330BAS3 "Customer complaint of damage to back, unit still in shipping packaging, unable to get pic of model/serial tag, found igniter wires/valveless cover dented, installed new cover, op test good"
Near Avon, OH 44011
Corina B
Job Details:
12/03/2020
WASHER WHIRLPOOL WTW5000DW3 Replaced the main control. Optest ng drain pump stays running. Replaced the drain pump from surplus t/s. Ran a calibration. Brought core back for return. Optest ok; used 1 W11399437 (Drain pump) from stock
Near Cleveland, OH 44113
Dan H
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Installed new evaporator fan and air damper, op test good"
Near Sheffield Lake, OH 44054
Corina B
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW05 "Cust showed pop, sent pic CC that the doors are not level and the left door is dented. The receipt has a discount for the dent. Advised cust whirlpool will not pay for a door. Tried raising the right door will fall off the hinge. No feet to raise . Check
Near Chardon, OH 44024
Joe O
Job Details:
12/03/2020
REFRIGERATOR KENMORE 106.5113921 "Cc: clicking noiseFound damper noise. Needs damper; ordrng 1 W11164593 (diffuser5534), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details:
12/03/2020
REFRIGERATOR GE GSS25QGTAWW Installed filter head Freezer door water line frozen Advised to leave open so it can defrost ; used 1 SHIPPING (shipping and handling) from stock
Near Rocky River, OH 44116
Gabriel P
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace ui,opt test ok"
Near Strongsville, OH 44149
Dan H
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Customer complaint that unit is not cooling, fresh food section and freezer section temperatures at 72 degrees, no frost pattern on evaporators, found no refrigerant in the system, nitrogen tested system, found unit leaking from fresh food section evapo
Near Willoughby, OH 44094
Jason N
Job Details:
12/03/2020
REFRIGERATOR MAYTAG MFF2558FEZ05 "Cc unit not making iceCust stated unit hasnÂ’t made ice in about a month, also the freezer light will intermittently work. Checked freezer light switch, found nc contacts intermittently making contact, no contacts are open in both positions. Unit needs fr
Near Pepper Pike, OH 44124
Dan H
Job Details:
12/03/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Installed new user interface , op test good"
Near Parma, OH 44134
David R
Job Details:
12/03/2020
OTR MICROWAVE WHIRLPOOL MH9181XMT0 "Cc unit not heating, sizzling sound. Took off control panel, can hear electrical sizzling coming from invertor board. Can also smell a little hint of burning, did not run it for long. Talked to CP. Unit is 17 years old. Would replaced invertor and mag a
Near Valley View, OH 44125
Dan H
Job Details:
12/03/2020
WASHER MAYTAG MVWB765FC3 "Installed new control, user interface , and lock, op test good"
Near Bay Village, OH 44140
Gabriel P
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found temperature on freezer 70 degrees and fridge 70 degrees found no frost pattern on evaporator and compressor amp was 120 and is over heating; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)
Near Cleveland, OH 44106
Jason N
Job Details:
12/03/2020
MICROWAVE KITCHENAID KMBP100ESS01 "Installed ACU, ran heat test, op test no good, line fuse blew. Installed breaker tester inline. Reran heat test, inverter board arced underneath, blew a piece of circuit trace off. Possible bad solder joint on inverter board? Replaced inverter with origi
Near Painesville, OH 44077
Jeff M
Job Details:
12/03/2020
RANGE WHIRLPOOL WFE540H0ES1 "The heating element failed customer put the heating element out with a fire extinguisher. Estimate only; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44120
Joe O
Job Details:
12/03/2020
DISHWASHER AMANA ADB1400AGS1 "Cc: not washingRan test cycle. Unit fills, but not washing. Found sump receiving proper power. Needs sump assembly; saved tckt"
Near Cleveland Heights, OH 44121
Jason N
Job Details:
12/03/2020
WASHER MAYTAG LAT8824AAM Installed lid switch assembly. Ran wash test then spin/drain. Op test good.
Near Parma, OH 44134
Dan H
Job Details:
12/03/2020
RANGE WHIRLPOOL WFG505M0BS3 "Installed new control, op test good"
Near Brecksville, OH 44141
David R
Job Details:
12/03/2020
WASHER MAYTAG MVWB880BW0 "Cc of loud noise. Tested unit in spin mode. Bad bearings. Ordering bearings and hub. **scheduling as 3 count just Incase something pops up while repairing; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), used 1 SHIPPING (shipping and handling) from s
Near Moreland Hills, OH 44022
Jason N
Job Details:
12/03/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Installed door hinges, latch and detergent dispenser. Door close and latch test good. Op test good."
Near Cleveland, OH 44109
Jason N
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Cc unit not washingRan diagnostics, found codes 4-3 for motor not running, and 7-1 for no heat. Wash motor not running in diagnostic cycle. Unit needs pump/motor assembly. ; ordrng 1 W11025157 (pump&motor)"
Near Broadview Heights, OH 44147
David R
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replaced Icemaker, tested, cycled and called for water. Op test ok"
Near Burton Township, OH 44021
Brian M
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL MDB8959SKZ0 Cc unit not draining Found chopper broken off Removed chopper pieces ran test cycle OP Test Ok Advised customer on what happened he does not want another one installed with the chopper does not want it to keep happening
Near Cleveland Heights, OH 44121
Joe O
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Cc: not cleaning properlyFound error codes f6e6(cool water) and f7e1(no heat). Found cold water at the start of the cycle. Found unit is not washing. Checked power to sump. Sump receiving proper power. Needs sump assemblySump shows out of stock, office t
Near Cleveland, OH 44144
Corina B
Job Details:
12/03/2020
DISHWASHER KITCHENAID KDFE204KBL0 "Cc that when unit was delivered some parts fall inside tub from the third rack, Cust did not want to use unit until it was good. Checked parts found one bracket backwards corrected issue. Checked install on unit is good. Tested unit is running good. Not
Near Kent, OH 44240
Brian M
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDF520PADM5 Cc unit not washing Ran test cycle both spray arms are moving Unit has plenty of pressure Can not duplicate a washing issue OP Test Ok
Near Berea, OH 44017
Gabriel P
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Door was damage but it was not needed found insulation preventing door flapper closing correct issue clear insulation and inserted 2 tspn of water it did not when thru,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/03/2020
RANGE MAYTAG MER6600FB2 Element burner probe was damaged replace opt test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL FD5FHAXVY06 Found drain pan clogg steam out opt test ok
Near Cleveland, OH 44109
Corina B
Job Details:
12/03/2020
WASHER MAYTAG MVWB766FW0 Replaced the water valve. ui and main control. Ran a calibration. Started a normal cycle. Brought core back for return. Optest ok
Near Mentor, OH 44060
Jeff M
Job Details:
12/03/2020
DISHWASHER FRIGIDAIRE FGID2466QF4A "The sump motor is failing est only ; ordrng 1 154853801 (motor & pump assy), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details:
12/03/2020
DISHWASHER WHIRLPOOL WDTA50SAHN Found motor humming but getting 120 check voltage to heater 0 voltage customer had power outage it may took control ordering both parts found error code 4-3 motor not running and 7-1 heater not heating ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cn
Near Geneva, OH 44041
Jeff M
Job Details:
12/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 I install the new parts unit tested good except for the lights the lights never came back on. TheyÂ’re still out. Customer is OK with that. But we should reimburse her the cost of the LED board. Because the fridge can run without it. And the lighting is st
Near Chagrin Falls, OH 44022
Jason N
Job Details:
12/03/2020
COOK TOP GE PP945BM3BB "Installed control board. Ran burner op test on all burners. All heating properly, op test good."
Near Bainbridge, OH 44023
Brian M
Job Details:
12/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Cc unit not cooling Found compressor running but no frost pattern hooked up compressor tester Found unit to get little frost pattern but only pulling .5 amps Needs sealed system repair Compressor evap and filter dryer are needed ; ordrng 1 W11209866 (Comp
Near Conneaut, OH 44030
Jeff M
Job Details:
12/03/2020
DRYER SAMSUNG DV42H5200EW/A3 Installed new part unit tested good
Near Cleveland, OH 44113
Corina B
Job Details:
12/02/2020
WASHER WHIRLPOOL WFW5620HW0 Called cust misunderstood the email. Reschedule with office; O-emld tckt
Near Cleveland Heights, OH 44112
Dan H
Job Details:
12/02/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of frost build up in freezer section confirmed, found door spacer installed on wrong side of freezer section door hinge, corrected, found adjusted knob for freezer section temperature broken off, unit needs new knob, no need to resched
Near Brecksville, OH 44141
Dan H
Job Details:
12/02/2020
DISHWASHER WHIRLPOOL WDF760SADT2 "Customer complaint that dispenser door is not opening and wheels on lower rack are broken, confirmed, installed new dispenser, ordering rack wheels; ordrng 1 W10195416V (Rack wheel)"
Near Brecksville, OH 44141
Dan H
Job Details:
12/02/2020
MICROWAVE JENN-AIR JMC3415ES01 "Customer complaint that door will not open, confirmed, found plastic lever broken, unit needs new lever; ordrng 1 W10872290 (Lever)"
Near Strongsville, OH 44149
David R
Job Details:
12/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Cc of noise when water is dispensing into Icemaker. Found valve is making noise when Icemaker is calling for water. Ordering filter housing and water valve. ; ordrng 1 W11043013 (valve) and 1 W11346622 (RESERVOIR )
Near Elyria, OH 44074
Gabriel P
Job Details:
12/02/2020
DISHWASHER WHIRLPOOL WDF520PADB "Pump motor making loaud noise also spray arms broken,element is shorted ordering parts,; ordrng 1 W10518394 (heater) and 1 W10671930 (tube-feed) and 1 W11025157 (pump&motor) and 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold)"
Near Chagrin Falls, OH 44023
Brian M
Job Details:
12/02/2020
DRYER SAMSUNG DVG54M8750WA3 "Cc unit spins when plugged in Found service pointer for main pcb board Relay on main pcb is defective Needs main pcb board ; ordrng 1 DC92-01729M (Pcb board), used 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44060
Joe O
Job Details:
12/02/2020
MICROWAVE FRIGIDAIRE FGMV175QFA "Cc: ark inside unit, now not functioningFound microwave fuse blown, jumped with breaker. Unit heating. Found door is not making full contact with switches. Needs interlock switches, latch, lever, and microwave fuse; ordrng 2 5304464099 (switch)s and 1 53
Near Jefferson, OH 44047
Jeff M
Job Details:
12/02/2020
WASHER WHIRLPOOL WTW8500DC2 Customer has an email talking about the parts being delivered at the office not to the customer. We need to reschedule and re-order to send parts to the customer; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W11455453 (TRANSMISSIO
Near Cleveland Heights, OH 44121
Joe O
Job Details:
12/02/2020
RANGE WHIRLPOOL WGG745S0FS02 "Cc: Gas leakCustomer had gas company out again, gas company found unit leaking from gas valve. Used soap solution, found unit leaking from regulator. Needs gas valveGas valve shows out of stock, office to reschedule; ordrng 1 WPW10546238 (valve-gas)"
Near North Olmsted, OH 44070
Corina B
Job Details:
12/02/2020
DISHWASHER KITCHENAID KDPM604KPS0 "CC that there is a noise when unit is running. Door is broken tabs. Took pictures will need a new door. Called t/l Bruce checked the fan motor in diag and to check for suds. Ran diag no noise. Cust put a go pro inside the dishwasher when running has vide
