Service History 418

Near Avon Lake, OH 44012
Corina B
Job Details: 05/15/2019
WALL OVEN KITCHENAID KODE500ESS00 CC that there is a rattling noise when using the upper oven on convection. Heated oven the 325* convention bake. Found the convention fan is rattling. Will need a new fan; ordrng 1 W10860984 (motor-fan) and 1 W11234761 (baffl-conv)
Near Cleveland, OH 44108
Corina B
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5000DW1 "CC that the unit will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL, checked the hot and cold. Lines are reversed. Corrected lines. Ran a calibration. Started a normal cycle. Optest ok."
Near Cleveland, OH 44102
Corina B
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the ff is to warm. Ff 60 fz -2. Ran diag The evap fan is not running. Started running when taking the cover off. Cust started this it an intermittent problem. Will need a new control and fan. Checked the wires are in the molex plug. Office to orde
Near Brooklyn, OH 44144
Corina B
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW4616FW2 "CC that the agitator is making a cranking noise. Ran diag F7E5 – SHIFTER FAULT, F0E2 – OVER SUDS CONDITION DETECTED, found the cam was melted. Replaced the cam from t/s. Ran an agitate and a spin. Ran a calibration. Optest ok. ; used 1 W10721967 (PULLEY)
Near Brooklyn, OH 44144
Corina B
Job Details: 05/15/2019
WASHER WHIRLPOOL MVWX655DW1 "CC that the unit is leaking water. Ran diag no codes, started a normal cycle checked the water valves, no leaks. Basket was leaning to the right side, leveled the legs. Ran a rinse and spin. Could not duplicate the problem. Optest ok."
Near Strongsville, OH 44136
David R
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc of clicking noise when washplate moves back and forth. No error codes. Basket moves freely. Ran through service mode. Heard noise when in agitate. Removed basket, nothing underneath. Replaced hub and cam from t/s. Calibrated, tested. Op test ok.; used
Near North Olmsted, OH 44070
Corey L.
Job Details: 05/15/2019
RANGE KITCHENAID KODE507ESS04 "Replaced control, op test no good, unit still flickering lights after preheating starts, junction box for unit is hanging wires look stressed, advised customer to call an electrician and follow installation instructions for this specific model, *took cor
Near Independence, OH 44131
Corey L.
Job Details: 05/15/2019
DRYER MAYTAG MEDB200VQ0 "Installed new control, op test no good, start button seems to be operating and fuse is not open, belt switch good as well as door switch, ordering fuse before motor and ui ; ordrng 1 WP3390719 (fuse-thrml) and 1 WPW10336133 (cntrl-elec)"
Near Solon, OH 44139
Corey L.
Job Details: 05/15/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "Removed ice bin and found a wire had broken apart from harness, attempted on site repair, no success, ordering harness ; ordrng 1 W10884720 (harns-wire)"
Near Cleveland, OH 44112
Jeff M
Job Details: 05/15/2019
RANGE WHIRLPOOL WFG320M0BB0 "Glass shattered estimate only; ordrng 1 WPW10535776 (DOOR GLASS), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brook Park, OH 44142
Corey L.
Job Details: 05/15/2019
RANGE WHIRLPOOL WFE525S0HZ1 "Customer complaint there is a scuff or scratch on surface and it was cleaned several times with no success also every time it heats up it creaks loudly, confirmed blemish on cooktop at front right burner, cannot get damage to show up on a pic, confirmed
Near Parma, OH 44134
Corey L.
Job Details: 05/15/2019
DRYER WHIRLPOOL MEDB765FW0 "Customer complaint dryer would not work so last night he cycled the breaker and it works now, ran diagnostics no codes, power to unit is correct, unit is operating as designed"
Near Hiram Township, OH 44231
Brian M
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL KFIS20XVMS5 Cc unit not starting after replacing power board Found unit to be not properly programmed Programs control OP TEST OK
Near Windham, OH 44288
Brian M
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5840BW0 Installed gearcase and pulleyRan auto test and calibration OP TEST OK
Near Rootstown, OH 44272
Brian M
Job Details: 05/15/2019
WASHER WHIRLPOOL MVWC565FW1 Cc of unit not cycling correctly Ran diagnostics found no error codes Ran auto test unit completed with no issues Ran calibration OP TEST OK
Near Streetsboro, OH 44241
Brian M
Job Details: 05/15/2019
RANGE WHIRLPOOL WFE770H0FZ0 Cc of unit over heating and they have already replaced the temp sensor Checked values of original temp sensor and it tested ok Ran diagnostics found error for run away temp Unit needs a control board Estimate only Customer calling whirlpool to see if part
Near Lake Township, OH 44260
Brian M
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Cc of ice chunk in container Found icemaker leaking when filled Replaced using truck stock Ran test harvest OP TEST OK ; used 1 4317943 (ICEMAKER) from stock
Near South Russell, OH 44022
Joe O
Job Details: 05/15/2019
DISHWASHER WHIRLPOOL MDB7749AWB2 Cc: unit start button and cancel button not workingFound service pointer W10727550B Checked ribbon cable found silver migration coming from ui Called whirlpool tech line per service pointerSpoke with MarkNeeds UI panel; ordrng 1 W10811148 (panel-cntl)
Near Solon, OH 44139
Joe O
Job Details: 05/15/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Cc: not washingFound unit to be fillingFound drain to workRan diagnosticsFound error f7e1 heater not heatingFound heater to work in diagnostics and codes clearedFound sump assembly to be extremely loudChecked for debrisUnit needs control board and sump as
Near Mantua, OH 44255
Joe O
Job Details: 05/15/2019
WASHER MAYTAG MVWB835DW1 Installed control and uiRan auto test and calibration Op test ok
Near Orange, OH 44022
Joe O
Job Details: 05/15/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc: not enough waterFound unit filling properlyFound sump humming but not runningNeeds sump assembly; ordrng 1 W11087376 (pump&motor)
Near Cleveland, OH 44139
Joe O
Job Details: 05/15/2019
WASH/DRY COMBO WHIRLPOOL WET3300XQ0 "Cc: no heatFound unit not heatingFound unit receiving proper powerFound venting to be clear of debrisFound vent to be extremely longFound thermal cut off to be openJumped out thermal cut off unit heatingNeeds thermal cut off; ordrng 1 WP3403607 (cutoff-t
Near Auburn Township, OH 44023
Joe O
Job Details: 05/15/2019
DISHWASHER MAYTAG MDB4949SDZ0 Installed uiRan test cycleOp test ok
Near North Olmsted, OH 44070
David R
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Did not receive left side of door with dispenser or light bulb. Replaced door that was here at home. Customer stated of light bulb is covered she will pay for it. Ordering door and lights****call customer if light bulb isn’t covered for payment; ordrng 1
Near Solon, OH 44139
Joe O
Job Details: 05/15/2019
RANGE KITCHENAID KGCU463VSS00 Cc: burners not ignitingFound 3 of 4 burners to ignite without issueFront right burner did not igniteRemoved burner cap found some debris around igniterRemoved debrisOp test ok
Near Westlake, OH 44145
David R
Job Details: 05/15/2019
RANGE JENN-AIR C221 Replaced receptacles. Tested. Op test ok.
Near Randolph Township, OH 44260
Brian M
Job Details: 05/15/2019
WASHER MAYTAG MVWX655DW1 "Cc of leak Ran diagnostics no stored error codes Ran auto test no leaks Filled tub up and tipped back , drained unit and filled almost to the top Could not see any indication of unit leaking Underneath is dry hoses are connected properly Ran calibration
Near Avon Lake, OH 44012
David R
Job Details: 05/15/2019
WASHER WHIRLPOOL WFW75HEFW0 "Replaced control, tested in service mode. All components check fine. Went over detergent use and load size with customer again. Op test ok."
Near Avon, OH 44011
David R
Job Details: 05/15/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Picked up
Near Brook Park, OH 44142
Macaulay G.
Job Details: 05/15/2019
RANGE WHIRLPOOL WFG320M0BB2 Replaced igniter. All tested ok.
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5000DW0 "Shaft of gear case and and agitator are completely stripped. Office to order gear case, wash plate, and screw.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Near Cleveland, OH 44134
Macaulay G.
Job Details: 05/15/2019
WASHER MAYTAG MVWB765FW0 "Called tech line. Spoke with T.J. He instructed that if there isn’t a physical restriction from the inlet hoses or a siphon issue from the drain, the best option would be the inlet valve. Replaced inlet valve from truck stock.; used 1 W11165546 (VALVE) f
Near Oberlin, OH 44074
David R
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL ED25RQXYW02 Cc, items are freezing on the FF side. Arrived, found some liquid items slushy or frozen. Customer has the temp setting on the lowest and said had it on there for a week, no change. Checked damper, mechanical. It is opening and closing when you turn Freez
Near Parma, OH 44129
Macaulay G.
Job Details: 05/15/2019
DRYER AMANA NGD4655EW2 Unit cycling off too quickly during high temp dry. Replaced thermostat. All tested ok. Also advised to replace vent.; used 1 WP3387134 (THERMOSTAT ) from stock
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/15/2019
DRYER WHIRLPOOL WED5000DW1 Door seal is ripped. Paint in drum is chipped away in multiple spots. Office to order drum and door seal.; ordrng 1 W10899578 (drum) and 1 W10906683 (seal-door)
Near Parma, OH 44129
Macaulay G.
Job Details: 05/15/2019
DRYER WHIRLPOOL MGD5801TW0 Unit is not heating. Found thermal fuse open. Replaced fuse from truck stock. All tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Strongsville, OH 44149
Macaulay G.
Job Details: 05/15/2019
WASHER MAYTAG MVWC565FW0 Unit stuck in wash. Not shifting to spin. Replaced actuator and ran calibration cycle. All tested ok.; used 1 W10913953 (ACTUATOR) from stock
Near Brecksville, OH 44141
Macaulay G.
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food evaporator is extremely frosted up. Office to order harness with thermistor.; ordrng 1 W11087438 (motor-evap)
Near Wellington, OH 44090
David R
Job Details: 05/15/2019
DISHWASHER WHIRLPOOL WDTA75SAHZ0 Water is getting into unit. F4E3 wash motor. Wash motor not running. Ordering pump motor.; ordrng 1 W11219382 (PUMP AND MOTOR)
Near North Royalton, OH 44133
Macaulay G.
Job Details: 05/15/2019
RANGE WHIRLPOOL WFC150M0EW2 Wire to bake element was not connected and grounding off. Replaced connector. All tested ok.
Near Geneva, OH 44041
Jeff M
Job Details: 05/15/2019
DRYER KENMORE 417.938622 "Transmission is noisy the seal is leaking. Unit needs transmission in tub seal estimate only; ordrng 1 131878412 (transmission) and 1 5303279394 (seal,tub), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Seven Hills, OH 44131
Macaulay G.
Job Details: 05/15/2019
REFRIGERATOR GE GSH25JSTASS Replaced defrost heater. All tested ok.
Near Cleveland, OH 44120
Dan H
Job Details: 05/15/2019
WASHER CROSLEY VAW3584GW1 "Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, unit is sitting on a pallet, advised customer that unit should be sitting on a solid level surface, found drain hose had fallen out of sink, secured drain
Near Cleveland, OH 44108
Dan H
Job Details: 05/15/2019
WASHER GE GTW485ASJ3WS "Customer complaint that unit is not draining, confirmed, unit needs new drain pump ; ordrng 1 WH23X27574 (drain pump )"
Near Mentor, OH 44060
Jason N
Job Details: 05/15/2019
WASHER MAYTAG MVWC415EW1 "Cc unit making grinding noise and not spinningRan diagnostics , found codes, f7e1 for basket speed fault, f0e2 for over suds.Ran auto test, no agitate or spin. Found cam pulley loose, nut had fallen off, belt was shredded. Replaced belt and cam using tru
Near Mentor, OH 44060
Jason N
Job Details: 05/15/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not dryingCustomer showed popCustomer stated unit stopped right before drying and canceled itself, then after it just keeps cancelingFound unit full of water, cancel drain does not work, unit clogged with food debris. Removed drain line under cab
Near Geneva Township, OH 44041
Jason N
Job Details: 05/15/2019
WASHER GE GTW330ASK2WW "Cc unit not draining.Checked drain manually using diagnostics, drain does not respond. Customer said this happened right after power outage, Said if it cost more then 200 dollars then don’t bother. Advised him it most likely will. No repair to be made, c
Near Warrensville Heights, OH 44122
Dan H
Job Details: 05/15/2019
SXS REFRIGERATOR MAYTAG MSF21D4MDH01 "Customer complaint that lights are flickering, confirmed, freezer section led module is shorted, installed new freezer section led module, op test good ; used 1 WPW10515058 (LED MODULE) from stock"
Near South Euclid, OH 44121
Dan H
Job Details: 05/15/2019
WASHER WHIRLPOOL NTW4516FW2 "Customer complaint that valve was broken during move, confirmed, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE 79.88) from stock"
Near Chardon, OH 44024
Joe O
Job Details: 05/15/2019
MICROWAVE KITCHENAID KMCC5015GSS0 Cc: not shutting offCalled whirlpool spoke with BruceBruce advised these counter top units are to be replaced as a unit parts are not available especially the XV modelsAlso stated to have customer call customer service
Near Westlake, OH 44145
Gabriel P
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL ED2FHAXSL04 "Replace parts listed,opt test ok"
Near Geneva, OH 44041
Arthur V
Job Details: 05/14/2019
WASHER MAYTAG MVWC400XW3 Replaced water valve. Recalibrated. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Chardon, OH 44024
Arthur V
Job Details: 05/14/2019
DISHWASHER MAYTAG MDB7749AWB2 Replaced control panel.
Near Edgewood, OH 44004
Arthur V
Job Details: 05/14/2019
WASHER WHIRLPOOL WTW5000DW1 Customer complaint unit stopping and starting again. Found option presoak activated causing pause in cycle. Ran diagnostics no errors. Cycled unit on quick wash no pause. Unit op test good. Advised customer about the presoak option which she didn’t know
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/14/2019
WASHER MAYTAG MVWX655DW1 Upon arrival unit in a sensing mode Canceled. Ran diagnostics getting a f8e1 error. Long fill no fill. Both water valves check good. Ran auto cycle. Unit passed. Ran normal cycle unit filled and advanced into wash. Could not duplicate issue. Op test goo
Near Columbia Township, OH 44028
David R
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced both doors, no dents or scratches. Op test ok."
Near Ashtabula, OH 44004
Joe O
Job Details: 05/14/2019
DRYER SAMSUNG DV422EWHDWR/AA "Cc: no heatFound unit receiving proper powerFound element openNeeds heating element ; ordrng 1 DC97-14486A (HEATING ELEMENT ASSEMBLY15796), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Geneva Township, OH 44041
Arthur V
Job Details: 05/14/2019
WASHER WHIRLPOOL WFW75HEFW0 Found pump faulty and needs replaced ; ordrng 1 WPW10605427 (pump-water)
Near Avon, OH 44011
David R
Job Details: 05/14/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 "Replaced door, tested. Op test ok."
Near Elyria, OH 44035
David R
Job Details: 05/14/2019
DRYER MAYTAG MEDC215EW1 "240 coming into terminal. From terminal to heater 240, across heater less than 1V. Centrifugal switch for motor not opening. Replaced from t/s. Tested. Heat cycled. Op test ok.; used 1 279827XXX (XXXDO NOT RESTOCKXXX) from stock"
Near Montville, OH 44064
Arthur V
Job Details: 05/14/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Recieved wrong user interface bd. Thawed out drain and fill tube. Unit not leaking anymore and customer has ice. Please order correct bd ——reschedule at customer request ; ordrng 1 242058232 (user interface)
Near Elyria, OH 44035
David R
Job Details: 05/14/2019
DISHWASHER MAYTAG MDB4949SDM3 "Door issue. Found door off hinges, corrected. Water line was not hooked up, hook up and had to go downstairs to connect to pipe. Turned on, hole is water line. Advised customer to get a new one to hook up. Components test fine. Op test ok"
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint unit powering down no lights or cooling. Sometimes rebooting works sometimes no. Called techline talked to Andrew. Andrew said impossible to know for sure because unit is operating at this time but believes a power supply bd is the is
Near Amherst, OH 44001
David R
Job Details: 05/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced pump and motor. Tested. No leaks. Op test ok.
Near Conneaut, OH 44030
Arthur V
Job Details: 05/14/2019
RANGE FRIGIDAIRE FFEW3025PBC "Found both elements good. Needs control ; ordrng 1 5304514068 (CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brecksville, OH 44141
Macaulay G.
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced led module and led control. All tested ok.
Near Geneva Township, OH 44041
Arthur V
Job Details: 05/14/2019
WASHER WHIRLPOOL WFW75HEFW0 Recieved broken part. See pics. Reorder pump please ; ordrng 1 WPW10605427 (pump-water)
Near Cleveland, OH 44135
Macaulay G.
Job Details: 05/14/2019
FREEZER WHIRLPOOL WRT518SZFM00 "Freezer door was scraping hinge, keeping it from closing properly. Installed washer from truck stock. All tested ok.; used 1 WP489467 (WASHER) from stock"
Near Westlake, OH 44145
David R
Job Details: 05/14/2019
REFRIGERATOR FRIGIDAIRE FRS6KR5JSB1 "Found frost pattern on Evap, fan is not running and damper not cycling between open and close. Defrost thermostat reading off. Checked voltage back to adaptive control, 120v, board is good. Will need thermost, fan and damper.**** Do Not Order parts, cust
Near Westlake, OH 44145
David R
Job Details: 05/14/2019
RANGE JENN-AIR C221 Customer has somewhere to be. Rescheduling.; schdld next appmnt for 5/14 TUE 9-12
Near Cleveland, OH 44124
Jeff M
Job Details: 05/14/2019
WALL OVEN JENN-AIR JJW952700S Customer is having an issue with the preheating. With a casserole dish I preheated the oven to 350 the temperatures I was getting was between 350 360 unit op tested good
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 05/14/2019
DRYER WHIRLPOOL WED4815EW1 "Rollers are knocking back and fourth on shaft. Office to order shafts and rollers.; ordrng 1 349241T (support,roller) and 2 WPW10359270 (shaft)s"
Near Lyndhurst, OH 44124
Jeff M
Job Details: 05/14/2019
RANGE KITCHENAID KERS303BWH0 Installed new part unit op tested good
Near Cleveland, OH 44108
Jeff M
Job Details: 05/14/2019
DISHWASHER GE GDF610PMJ2ES Installed new part unit op tested good
Near Parma, OH 44129
Macaulay G.
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Evaporator fan is not turning on and damper is making a loud noise when it is engaging. Office to order evaporator motor, support, thermistor harness, and damper.; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 WPW10248595 (control) a
Near Parma, OH 44134
Macaulay G.
Job Details: 05/14/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Impeller of wash motor is damaged, causing an irregular noise. Office to order sump motor assembly ; ordrng 1 WPW10591570 (pump&motor)"
Near Chesterland, OH 44026
Joe O
Job Details: 05/14/2019
DISHWASHER KITCHENAID KDTE334GPS0 Cc: unit not workingRan diagnostics Found error code f8e4 drain motor issuePulled drain pump off found debris in drain pump housingRemoved debrisRan test cycleOp test ok
Near Aurora, OH 44202
Joe O
Job Details: 05/14/2019
DRYER WHIRLPOOL GEW9200LW0 Installed thermal cut offRan test cycleOp test ok
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Ran entitlement. Installed listed freezer door. Steamed gasket to form good seal around freezer.
Near Brook Park, OH 44142
Macaulay G.
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Unit is not cooling fresh food compartment. Evaporator fan is seized. Excessive frost is built up on evaporator coil. Office to order evaporator fan and thermistor.; ordrng 1 W10902214 (thermistor) and 1 WPW10464673 (motor-evap)
Near Willoughby, OH 44094
Jason N
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Installed condenser fan motor, advised customer to allow a few hours for temps to return to normal."
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Compressor is very loud. Tried to tighten bolts. So difference. Office to order compressor.; ordrng 1 W10309988 (compressor)
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/14/2019
WASHER MAYTAG MVWX655DW1 Control is shorting out. Relay is not staying engaged. Office to order control.; ordrng 1 W11116592 (cntrl-elec)
Near Willowick, OH 44095
Dan H
Job Details: 05/14/2019
DRYER WHIRLPOOL WGD8800YC2 "Customer complaint that check vent light comes on and unit shuts down, ran diagnostics found f4e3( restricted airflow) error codes, started normal dry cycle, unit heated, good air flow outside , unit is operating as designed"
Near Perry Township, OH 44081
Jeff M
Job Details: 05/14/2019
DISHWASHER GE GDT655SMJES Parts were ordered are not needed. The door is not closing correctly because the left cabinet gaskets for the dishwasher to hide the gap It’s folded over. The gasket needs replaced. And the dishwasher needs to be re-centered in the cabinet to use in her f
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Freezer lights not turning on and just the ceiling lights are extremely dim. The unit will need an LED control module from the service pointer and a new light for the freezer. I unplugged the freezer lights I jumped the wires out the rest of the lights w
Near Lyndhurst, OH 44124
Dan H
Job Details: 05/14/2019
RANGE KITCHENAID KSGG700EBS1 "Installed new control and user interface , op test good"
Near Pepper Pike, OH 44124
Dan H
Job Details: 05/14/2019
REFRIGERATOR GE PSS26LSRBSS "Installed new door stop, op test good"
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 05/14/2019
DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, outlet at rent a center does not have correct power, found thermal fuse open, all other components good, installed new thermal fuse, unable to test; used 1 3392519 ("
Near Cleveland Heights, OH 44118
Dan H
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that freezer section door is hard to open and unit is leaking water, found ice maker leaking water onto freezer section floor, found fill tube frozen solid, unit needs new valve, installed new valve from truck stock surplus, op test
Near Euclid, OH 44143
Corey L.
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint freezer has frost by door, confirmed small frost build up starting in the top middle of frz dr and cavity, found gaps around frz and ff, filled with silicone, also found top right corner of ff dr seal warped away from cabinet, retraine
Near Cleveland, OH 44103
Corey L.
Job Details: 05/14/2019
WASHER ROPER RTW4516FW2 "Customer complaint hot water is not hot, ran diagnostics no codes, ran svc tests, hot water valve passed, started bulky load on hot temp setting, water is hot, unit is operating as designed, referred customer to temperature selection in their user guide,
Near Warrensville Heights, OH 44128
Corey L.
Job Details: 05/14/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Customer complaint top rack wheels broken, confirmed, replaced with updated pre id part, op test good, after repair while testing found evidence of a rodent under unit, also found drain hose running through floor to basement, advised customer to install
Near Maple Heights, OH 44137
Corey L.
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint ice maker makes ice then doesn’t then will and now it doesn’t at all, temp was 3 in frz, ice maker has frozen cubes, found im heater failed replaced with ts icemaker, op test good; used 1 4317943 (ICEMAKER) from stock"
Near Solon, OH 44139
Corey L.
Job Details: 05/14/2019
RANGE KITCHENAID KEBC208KSS02 "Replaced trim with glass, customer is happy with door cosmetics, op test good"
Near South Euclid, OH 44121
Dan H
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint that unit is not dispensing ice, confirmed, auger motor is not spinning, auger motor is recieving 120vac, unit needs new auger motor ; ordrng 1 W11310391 (MOTOR)"
Near Parma Heights, OH 44130
Corey L.
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer complaint ice is not being made, called techline at close spoke with Robert, all svc tests pass im fills and cycles manually, spoke with tg, cycled power at breaker and found unit with a 20 amp arc fault breaker tied with undercounter lighting,
Near Parma, OH 44129
Corey L.
Job Details: 05/14/2019
RANGE WHIRLPOOL WFG525S0HS0 "Customer complaint oven shut off with an error code f2e1 when starting a cooktop burner while baking, unit was unplugged, the splitter has ground going in and out while testing outlet, plugged unit in, ran diagnostics found f2e1 this code is not on tech
Near Cleveland, OH 44105
Corey L.
Job Details: 05/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHNO "Installed drain hose, with drain loops, drain hose still needs installed through cabinet higher than the drain pump, unit now drains down to top of filter, could here water trickling after garbage disposal, advised customer to have sink trap and gd clean
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found frost and ice on evap steam completely replace all parts,opt test ok"