We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFT2
Near Wickliffe, OH 44092
Corina B
Job Details: 10/29/2021
Replaced the hinges. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Brecksville, OH 44141
Marie V
Job Details: 10/29/2021
Cc that the unit is loud. Confirmed took unit apart and found that rollers and pulle need to be replaced. Replaced from T/S. Cleared out the blower wheel. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Beachwood, OH 44122
Brian M
Job Details: 10/29/2021
Cc unit was making a noise like a non stop running noise vibration At time of appointment no abnormal nosies found All noises found today are normal operating sounds Pointed customer to online article from whirlpool about new fridge noises
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wickliffe, OH 44092
Corina B
Job Details: 10/29/2021
CC that the unit is not starting. Found no water going into the dishwasher. Removed the hose no water coming out of the supply line. Will need a plumber. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Maple Heights, OH 44137
Marie V
Job Details: 10/29/2021
Replaced control and dsi module. Tested oven and broiled. Pass. Op test okBrought core for return
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM0
Near Beachwood, OH 44122
Manny
Job Details: 10/29/2021
"Recovered refrigerant, replaced compressor,evaporator and filter drier,place unit in a vacuum holding at 29in vacuum, charged unit nitrogen unit is leaking at the filter resolder filter no leaks charged with 5.25oz of R134a unit is a 1 psi and holding, good frost pattern on evap, unit is cooling, opt test, use 1 tj90bpv31 from ts ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2827DS00
Near Beachwood, OH 44122
Brian M
Job Details: 10/29/2021
Installed UI OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Willoughby, OH 44094
Corina B
Job Details: 10/29/2021
DM came through and had all the appliances that were sitting there put out on the floor to sell as is.
We serviced a
MAYTAG DISHWASHER
Model W11409866
Near North Royalton, OH 44133
David R
Job Details: 10/29/2021
"Tub is damaged, took pics. Back damaged and will leak. Reorder tub. ** 3 job count, reschedule with GP again; ordrng 1 W11409866 (Tub)"
We serviced a
ELECTROLUX WALL OVEN
Model E30EW85GPS3
Near Willoughby Hills, OH 44094
Corina B
Job Details: 10/29/2021
Could not pull unit out in a tight spot. Will need 2 techs. ; schdld next appmnt for 11/3 WED AM
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS01
Near Mentor, OH 44060
Dan H
Job Details: 10/29/2021
"Customer complaint that unit is not cooling, cooling turned off when tech arrived, turned cooling on, evaporator fans are running, compressor and condenser fan are running, no frost patterns forming, system has a leak , unit needs new fresh food section evaporator , compressor, and filter drier, evaporator and compressor are covered under extended warranty for parts, customer does not want repair; ordrng 1 W10276644 (Compressor) and 1 WPW10608485 (Ff evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, OH 44094
Dan H
Job Details: 10/29/2021
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, OH 44094
Dan H
Job Details: 10/29/2021
"Installed new door and leveled unit, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Willoughby, OH 44094
Dan H
Job Details: 10/29/2021
"Customer complaint that freezer section light is out, Installed new freezer section led module, op test good"
We serviced a
GE RANGE
Model JGB660SEJ4SS
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 10/29/2021
"Found power to regulator, nothing, out, installed new regulator, op test no good , power to igniters now but igniters are not glowing, unit needs new igniters ; ordrng 1 WB13X24755 (Igniter) and 1 WB13X25500 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HB2
Near Mentor, OH 44060
Dan H
Job Details: 10/29/2021
"Customer complaint that fan and light are not working, confirmed, unplugged unit, plugged back in, fan and light started working, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/29/2021
"Installed drive components. Ran manual agitation and spin tests, unit having a hard time switching between modes. Checked resistance on stator windings, both sides reading good at 7 ohms. Started quick wash cycle, door locked but didnt start a cycle. Could not manually unlock unit in diagnostics. Unit needs main control. Part not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11419171 (Main control)"
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW
Near Chardon, OH 44024
Brian M
Job Details: 10/29/2021
Cc unit not drying all the time Ran diagnostics no errors found Ran sensor test no issue Ran timed dry unit Is heating up properly Advised on the sensors and mixed loads
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Perry, OH 44081
Dan H
Job Details: 10/29/2021
"Customer complaint that unit just beeps and flashes du, confirmed , unit need new lid lock; ordrng 1 WPW10619844 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTWS8655D0MC
Near Geneva, OH 44041
Dan H
Job Details: 10/29/2021
"Customer complaint of grinding noise and detergent sensors are not working, found gear oil and water all over rotor, stator and under unit, detergent level sensors on control are bad, unit needs new control and gearcase, gearcase is no longer available ; ordrng 1 WH12X21454 (Cntrl) and 1 WH38X10021 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model GSQ9631LL0
Near Lorain, OH 44053
Angel
Job Details: 10/29/2021
"Cc that unit stop at the rinse cycle and would not do anything. Ran cycle and was working fine but when looked under washer gearcase is leaking oil calked BJ to verify correct parts needed and will need drive tube, clutch, block, gearcase, and motor coupling. Just an estimate customer will shop around for new one do not order parts.; ordrng 1 W10820043 (Drive tube) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 WP389140 (Block), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, OH 44103
Manny
Job Details: 10/29/2021
"Transferred new components to old control housing to be able to install the lamp cover, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Cleveland, OH 44106
Manny
Job Details: 10/29/2021
"Cc unit not cooling, verified temp was 76 in RC, FC temp was -4, place unit in service mode 121 for damper control operation, not operating after disconnected and reconnected the harness to check for power the damper started working correctly again, advise customer to monitor the unit and if it happens again well replace damper control, quoted customer for damper control and labor. Customer paid for service.; ordrng 1 WPW10594329 (Damper control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEQ0
Near Seven Hills, OH 44131
Marie V
Job Details: 10/29/2021
"Cc that the unit is not cooling. Confirmed. Took temps 60* fresh food section and -8 on freezer. Took evaporator cover off found lots of fronts, check bimetal was close, forced unit to defrost worked. Replaced control from T/S and defrosted all ice. Put back together op test ok; ordrng 1 WPW10503278 (Control), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brooklyn, OH 44144
Marie V
Job Details: 10/29/2021
"Cc that the unit is leaking. Confirmed unit has water under the black seal of the tub. Uninstall unit and found that the Unit looks like it was dropped and bottom part of tub is not connected to the rest of it, took pics. Has a gap, unit will need net tub assembly. Office will contact once they have eta on the part.; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Manny
Job Details: 10/28/2021
"Found leaks at evap /cap tube joint, unit will need a seal system repair, ordering evap and filter. ; ordrng 1 WPW10313899 (Evaporator) and 2 Wpw10143759 (Dye filter)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Jefferson, OH 44047
Brian M
Job Details: 10/28/2021
Cc unit shut off and temps went up to about 50 she unplugged it and plugged it back in but stayed at 50 all day and then this morning it cooled back down Called whirlpool they stated what happened they advised that is may be a control glitch since the unit started to cool again... but may be a control issue Customer had a Control sent to her Installed control Advised to watch
We serviced a
GE REFRIGERATOR
Model Gss25tstass
Near Strongsville, OH 44149
Gabriel P
Job Details: 10/28/2021
Found loose connections correct issue opttest ok
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Madison, OH 44057
Dan H
Job Details: 10/28/2021
"Customer complaint of loud noise, confirmed, found rollers worn, unit needs new dryer repair kit; ordrng 1 4392065 (Repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV52J8700EW/A2
Near Chardon, OH 44024
Brian M
Job Details: 10/28/2021
Installed idler and wheels OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Brooklyn, OH 44144
Marie V
Job Details: 10/28/2021
"Replaced control , and both front rollers, ask cust how unit is been said working good. Took temps on range 37* RC and 3* freezer. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Dan H
Job Details: 10/28/2021
"Installed new actuator, op test good"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Diamond, OH 44412
Brian M
Job Details: 10/28/2021
"Cc Right front burner not working Found outer coil open on front right burner Customer wants to install No need for return visit ; ordrng 1 W11171119 (elmnt-surf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Elyria, OH 44035
Angel
Job Details: 10/28/2021
"Cc that unit is not cooling. Verified temperatures and freezer was at 66* and ff section at 67* took off back panel and there was no frost pattern around the evaporator compressor was running and fan. Unit will need compressor, evap, and uv drier. Customer said he was supposed to be under warranty but its not showing warranty called office spoke MP and said he will need to get prove. Charged service call only.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Conneaut, OH 44030
Dan H
Job Details: 10/28/2021
"Customer complaint that unit stops halfway through the cycle and flashed an f21 error, ran diagnostics found f21(long drain)error code, ran test cycle, unit filled, good flow from drain pump, unit needs new control, control is no longer available ; ordrng 1 W10161727 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Cleveland, OH 44111
Manny
Job Details: 10/28/2021
"Cc unit not heating, checked unit and unit is heating but poor air flow through vent, opt test ok, advise customer to replace vent to get proper airflow"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Windsor, OH 44099
Dan H
Job Details: 10/28/2021
"Installed new lid lock, op test good"
We serviced a
KENMORE WASHER
Model 110.28632701
Near Chardon, OH 44024
Dan H
Job Details: 10/28/2021
"Customer complaint that unit is not spinning sometimes, confirmed, unit needs new brake/drive tube and clutch, customer does not want repair at this time ; ordrng 1 W10820043 (Brake assembly) and 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44102
Marie V
Job Details: 10/28/2021
"Replaced gearcase, basket and washer, ran auto test , found belt slipping. Replaced from T/S. Ran auto test and Calibrated unit. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB01
Near Chesterland, OH 44026
Corina B
Job Details: 10/28/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.1oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WALL OVEN COMBO
Model MEW9627FZ
Near Willoughby Hills, OH 44092
Jason N
Job Details: 10/28/2021
"Cc unit upper oven not heating up Ran bake test, then broil test. Found broil element not heating. Checked resistance on broil element. Broil element reading open. Unit needs broil element. Part cost covered under 10 yr parts warranty. ; ordrng 1 WPW10260252 (Broil element)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Highland Heights, OH 44143
Jason N
Job Details: 10/28/2021
Installed UI console and control. Ran auto test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/28/2021
"Installed ice box fan. Power cycled unit to clear fault codes. Ran ice harvest test 56, harvested ice. Good airflow through ice box. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Ravenna, OH 44266
Brian M
Job Details: 10/28/2021
Cc unit just pumping Found unit in emergency pump mode Held start for 10 seconds cleared control Ran diagnostics found error for over suds Ran auto test and calibration Advised on soap usage ; ordrng 1 W10480177 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Ravenna, OH 44266
Brian M
Job Details: 10/28/2021
Cc unit making noise Found actuator not attached to splutch Replaced actuator Ran auto test and calibration test OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lakewood, OH 44107
Manny
Job Details: 10/28/2021
Replaced console and main control opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Willoughby, OH 44094
Dan H
Job Details: 10/28/2021
"Customer complaint that unit is not making ice , ran ice maker diagnostics found e5(ic thermistor is bad) error code, Ice maker has already been replaced, unit needs new control, installed new control, advised customer to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Ravenna, OH 44266
Brian M
Job Details: 10/28/2021
"Cc unit not washing Found unit just humming Ran test cycle control, giving heater circuit open Needs pump and control ; ordrng 1 W11025157 (pump&motor) and 1 W10906426 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Strongsville, OH 44149
David R
Job Details: 10/28/2021
"Cc unit was leaking on middle of left side. No error codes. Ran diagnostics, all components working. Checked underneath no water. Ran individual components, all valves, both drain, no water or water spots on floor. Let unit run a normal cycle for 20 mins. No leaks. Tightened all hoses,good. Placed water mat down and having customer monitor. Unit test good as of today"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near University Heights, OH 44118
Jason N
Job Details: 10/28/2021
"Cc unit strange grinding soundRan diagnostics, found code f2e1 for Ui stuck key. Ran auto test, chattering sounds from under unit in agitation and spin modes. Found rotor loose, mount bolt had backed out. Added thread lock to bolt and torqued down. Reran auto test, no abnormal sounds heard, op test good."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
Angel
Job Details: 10/28/2021
"Cc of an f29 error code. Verified and its an unlock failure. Checked all connections and followed all steps on service matters but nothing worked will need new latch. Ordering part; ordrng 1 WPW10375379 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Olmsted Falls, OH 44138
Angel
Job Details: 10/28/2021
Cc that unit was not cooling and they had a ball of frost on back panel. Verified temperatures and fresh food section was at 34* and freezer at 8*. Took off back cover and unit had a big ball of frost in corner but had good frost pattern. Will need control board and harness with bi metal. Ordering parts.; ordrng 1 WPW10317076 (Control) and 1 WP67003924 (Cover) and 1 W10911102 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon, OH 44011
Angel
Job Details: 10/28/2021
"Cc that unit was making loud grinding sound. Ran diagnostics and no error codes tried to do a manual agitation ng and tried spin and made the loud sound will need cam replaced. Replaced cam, belt and shifter. Tested unit by doing a calibration and auto test heard no sound and agitating and spinning as should opt test ok. Unit working as designed. Explained to customer that 6 to 8 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes."
We serviced a
MAYTAG DISHWASHER
Model MDB4000AWA
Near Avon, OH 44011
Angel
Job Details: 10/28/2021
Cc that unit is turning off and on in the beginning of cycle. Verified and unit is not turning off what its doing is filling with water and the spray arm will work and stop until it fills with water and then they continue to spray the dishes. Unit is working as designed. Explained to customer to run the hot water before running dishwasher and to clean filter at least monthly and to use rinse aid. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Strongsville, OH 44149
David R
Job Details: 10/28/2021
"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good. Give 24 hours for temp to return to normal. Reset temp settings, op test ok.; used 1 W10895724 (Coupler), and 1 W10896689 (Coupler) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Fairview Park, OH 44126
Angel
Job Details: 10/28/2021
Replaced blower wheel tested unit and sounds and works as designed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Beachwood, OH 44122
Jason N
Job Details: 10/28/2021
"Cc unit controls not workingFound UI console displaying 2 dim LEDS, but buttons are not responding. Pulled UI connector from main board to test controls, closed door, drain pump turned on denoting main control is good. Unit needs UI control console. Unit electronics are covered under 5yr warranty. ; ordrng 1 W10803367 (UI control)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Cleveland, OH 44120
Corina B
Job Details: 10/28/2021
"CC that the unit is working now her dad came over. Checked the vent, clear. Found the lint screen full of lint. Advised cust to clean after every use. Opt test ok."
We serviced a
GE REFRIGERATOR
Model TBF22DCC
Near Mentor, OH 44060
Dan H
Job Details: 10/28/2021
"Customer complaint that unit is getting warm, light is out, and door gasket is torn, fresh food section temperature at 51 degrees, freezer section temperature at -2 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, found fresh food section door gasket torn and hanging down at bottom allowing warm air into fresh food section , air damper door is broken, bulbs are blown in fresh food section , unit needs new door gasket and air damper door and knob, all parts are no longer available ; ordrng 1 WR24X0390 (Gasket) and 1 WR02X7008 (Damper) and 1 WR02X7139 (Damper knob)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MZD2752GRW
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/28/2021
"Cc unit not dispensing ice or waterCustomer states he has multiple issues with unit. Water and ice will not dispense, the ice door doesnt close, causing frost to buildup in freezer. Ice bin is cracked and needs replaced. Water filler is leaking and needs replaced. Light bulb socket in ff section is corroded and needs replaced. Found dispenser micro switch shorted and corroded along with terminals due to water infiltration into switch pad. Unit needs micro switch and pad, ice door kit for dispenser issues. Micro switch and pad are NLA. Ice bin is NLA. Light bulb socket is NLA. Water filter head is cracked, part is NLA. Unable to repair customer dispense issues or other items."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Cleveland, OH 44128
Corina B
Job Details: 10/28/2021
"CC that there is food freezing in the ff section. Found the top shelf to high. Advised cust to lower the top shelf to have a gallon of milk fit, to get proper air flow. Vaseline around the gaskets. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Westlake, OH 44145
Angel
Job Details: 10/28/2021
Cc that unit is not turning on. Verified and unit will turn on but wont spin only control board clicks. Verified door switch but was good took apart unit to verify if anything was loose and found one of the motor wires was not inserted completely reinstalled wire and all parts back tested unit and started working as designed. Explained to customer some questions they had about the dryer and all the cycles that they were confused on as well. Opt test ok.
We serviced a
JENN-AIR WALL OVEN
Model JJW2427DB02
Near Mentor, OH 44060
Dan H
Job Details: 10/28/2021
"Customer complaint of f2e1 error, confirmed, connections are tight, unit needs new user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11236891 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/28/2021
Installed diffuser OP Test Ok
We serviced a
WHIRLPOOL ICEMAKER
Model KUIS15NRHB9
Near Broadview Heights, OH 44147
David R
Job Details: 10/28/2021
"Cc unit not cooling, making ice, has been unplugged since dec 2020. Called techline. Amp low from compressor, sealed system repair. With being this age contaminated in system to replace comp, cond. Gave estimate to customer. Customer doesnt want to go ahead with repair, paid SVC only. ; ordrng 1 WPW10605286 (Comp assembly) and 1 WP2313624 (Cond), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/28/2021
"CC that the top shelf is freezing food. Unit had food removed when arriving and doors were open. Advised cust to leave the food in the unit next time, ran diag thermistors passed. Damper is opening and closing properly. Air return is clear. Evap fan is running. Raised the ff temp and kept Fz at 3. Opt test ok."
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/28/2021
"Cc unit leaking water in ff section, and ice and frost building up in freezer section.Found ff evaporator drain clogged, defrost water overflowing tray and running under deli drawers. Found freezer completely frosted over with large sections of ice in some spots, freezer evaporator fan is not working. Ran diagnostics, fan will not turn on. Quoted customer for fan replacement, ff evap drain clearing and clean out of freezer. ; ordrng 1 WR60X10254 (Evap fan motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Avon Lake, OH 44012
Angel
Job Details: 10/28/2021
"Cc that unit is bouncing everywhere and wet clothes at end of cycle. Verified and dampers are bad need replaced also looked under unit and gearcase is leaking oil. Will need gearcase, dampers, shifter, and cam. Customer will not fix unit they will buy a new unit they stated. Just and estimate do not order parts.; ordrng 1 W10780045 (Dampers) and 1 W11454741 (Gearcase) and 1 WPW10006355 (Shifter) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Painesville, OH 44077
Dan H
Job Details: 10/28/2021
"Customer complaint that when agitator is running it sucks the current out of the house, ran diagnostics no error codes found, ran manual test cycle on heavy agitate, unit is drawing 2.5-3 amps while agitating, called whirlpool techline spoke to Andrew , unit should be on its own dedicated circuit, unit is operating as designed
We serviced a
GE DRYER
Model DHDSR46GG7WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/28/2021
"Cc of noise and start switch broken Needs start switch and knob, noise is coming from front bearing slides Needs slides ; ordrng 2 WE1M504 (slide drum (wht))s and 2 WE1M1067 (slide bearing)s and 1 WE01X20378 (knob) and 1 WE4M519 (switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
David R
Job Details: 10/28/2021
"Replaced dual valve. Tested, had icemaker call for water, no leaks. Checked fascia heater, coming on, heating, seals check good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Euclid, OH 44123
Jason N
Job Details: 10/28/2021
"Cc unit not cooling both sectionsFound unit does not have a frost pattern, no heat on condenser. Unit has refrigerant leak, will need sealed system repair. Customer is not repairing."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Cleveland, OH 44105
Marie V
Job Details: 10/28/2021
"Cc that the clothes are wet by the end of the cycle. Ran diag found error code F7E5 motor fault. Tested suspension by pushing down on basket, it bounced once. Replaced shifter from T/S, ran calibration and auto test and asked cust for a load to run , got clothes wet and ran drain and spin. Pass. Op test ok.advice cust that 1-2 tablespoons of detergent Pedro load is all the unit needs . And that if unit goes off balance it can shut down and look like is done but is a safety so unit does not self destruct. Op test okBrought suspension for return.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Chagrin Falls, OH 44022
Corina B
Job Details: 10/28/2021
Replaced the ice maker. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Angel
Job Details: 10/28/2021
"Cc that unit is mot cooling. Customer had refrigerator unplugged when i arrived so to diagnose was a little more difficult, turned on unit verified compressor and was running at 1.90amps let unit set for about 15mins to see if there was any frost pattern and there was no frost pattern on evaporator. Will need compressor, evaporator, and uv drier replaced. Customer said they will shop for a new unit. Do not order parts just an estimate. Opt test ok.; ordrng 1 W11492867 (Evap) and 1 W10832994 (Compressor) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Beachwood, OH 44122
Brian M
Job Details: 10/28/2021
"Cc of leak Ran test cycle no leak Adjusted feet so fill cups line up better Filled tub completely up let sit, drained No water found Advised to watch Could not duplicate a issue at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW1
Near Mayfield Heights, OH 44143
Brian M
Job Details: 10/28/2021
Installed control and thermostat Ran test bake OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Cleveland, OH 44128
David R
Job Details: 10/28/2021
"Replaced drain pump and lid lock. Also advised customer to make sure spin seed is set correctly, found some cycles settings either low or off, could be causing unit not to spin all the way as it should to get more water out clothes. Ran a diagnostics and load calibration, test 51/52. Customer has lint trap on end of drain hose going into sink, advised to clean as well. Units is good. Op test ok."
We serviced a
WHIRLPOOL WALL OVEN
Model GGE388LXQ00
Near Brook Park, OH 44142
Gabriel P
Job Details: 10/28/2021
Found glasss shatter Customer does not want to paid for labor or parts she said that whirlpool was going to cover repair call safety team they said they cannot do anything cause is a 2010
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/28/2021
"Replace bad actuator,opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ARS9167AW
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/28/2021
"Compressor is burning also condenser not running making loud sound when stalling giving estimate to customer on what parts needed customer will not fix ; ordrng 1 W10309990 (Compressor) and 1 833697 (Condenser), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Westlake, OH 44145
Gabriel P
Job Details: 10/28/2021
Replace control and still same issue ordering sensor ; ordrng 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Cleveland, OH 44105
Marie V
Job Details: 10/28/2021
"Set pat on floor, replaced DSI board, set time and preheated unit to 350*, let it cycle, pass. Tested broil. Pass op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details: 10/28/2021
"Cc that the unit makes a noise when is filling with water. Ran diag, no error codes. Ran manual test hot water sounds like squeaking. Removed and found debris in the valve. Replaced valve from surplus. Tested unit ran calibration and auto test . And heard unusual noise coming from belt. Tilted unit is stretch out. Replaced from T/S. Ran auto test pass. Op test ok; used 1 W11210463 (Valve), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Seven Hills, OH 44131
Marie V
Job Details: 10/28/2021
"Ran entitlement is under warra and took POP. Cc that the unit moved to the left hand side and wants unit back to place and leveled and that when they run a cycle it leaves a puddle of water. Followed water marks comes from dispenser, has new dispenser also inspected bellow and it has a hole at the top. Will need to be replaced. Ordering bellow and dispenser assembly.; ordrng 1 W11314648 (Bellow) and 1 W11524103 (Dispenser)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details: 10/28/2021
"Cc that the unit makes a noise when is filling with water. Ran diag, no error codes. Ran manual test hot water sounds like squeaking. Removed and found debris in the valve. Replaced valve from surplus. Tested unit ran calibration and auto test . And heard unusual noise coming from belt. Tilted unit is stretch out. Replaced from T/S. Ran auto test pass. Op test ok; used 1 W11210463 (Valve), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/28/2021
"Found issue with latch check for continuity open when close but check it again when taking apart and it had continuity so the side to take unit out found unit stuck hard to get out finally got it out check outlet found hot and neutral reverse advise customer to get a electrician and also to cut cabinet and inch more so unit dont be tight in,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fairport Harbor, OH 44077
Dan H
Job Details: 10/28/2021
"Installed new control, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willowick, OH 44095
Jason N
Job Details: 10/28/2021
"Installed terminal block kit and power cord. Ran dryer op test, good operation and heat. Op test good. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Shaker Heights, OH 44120
Corina B
Job Details: 10/28/2021
Replaced the main control. Brought the core back for return. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Perry, OH 44081
Dan H
Job Details: 10/28/2021
"Installed new user interface, op test no good, control only showing three lights on all cycles, unable to enter diagnostics, called whirlpool techline spoke with Bruce, unit needs new control ; ordrng 1 WPW10192966 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, OH 44001
Gabriel P
Job Details: 10/28/2021
"ran diagnostic found error code shifter failure and long fill no fill error delete code ran calibration and shifter never advance to spin and error code came out again replace new shifter confirm it spin and agitate opt test ok ; used 1 W10913953 (ACTUATOR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Willoughby, OH 44094
Jason N
Job Details: 10/28/2021
"Cc unit buildup of frost in freezer and grinding noiseCustomer stated grinding noise has went away but frost remains in freezer section. Confirmed, frost in freezer section. Checked door gaskets, found large gap on bottom of freezer door gasket. Pulled door and steamed gasket. Cleared frost from freezer section. Remounted door, checked for good seal. Door sealing up on all sides. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Elyria, OH 44035
Angel
Job Details: 10/28/2021
Cc that unit is not making ice. Verified and found that the ice maker was off. Turned on ice maker it cycled and filled as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXST04
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/28/2021
Replaced the optic eyes. Brought the core back for return. Ice maker cycled. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44136
David R
Job Details: 10/28/2021
"Cc unit rust up by vent area. Will need doors, studs and screw. Ordering. *** out of stock, office to reschedule ; ordrng 1 W11416371 (Stainless door) and 1 W11157086 (Stud) and 2 W10826179 (Screw)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details: 10/28/2021
"Ram out of long zip ties, cannot get fill tube through door, tube is damaged and icemaker piece broke off when taking at part. Ordering icemaker and fill tube.** will need longer zip ties for job. ; ordrng 1 W11401679 (Fill tube) and 1 W11115534 (Icemaker)"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Manny
Job Details: 10/28/2021
"Cc unit not heating, found safety thermostat stock close causing an over temp fault, unit will need safety thermostat replaced, customer will attempt to replace the parts when arrives. Customer paid for parts and service labor would be due if we come and install; ordrng 1 WP9757807 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Lakewood, OH 44107
Manny
Job Details: 10/28/2021
"Cc led lights are off, verify and freezer LED needs to be replaced, replaced led opt test ok,"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, OH 44116
Manny
Job Details: 10/28/2021
"Cc unit leaks on the bottom, found kick plate insulation soaked and ruined, ran diagnostics cycle to find the source of the leak, water is coming through the door, ordering kick plate, door seal and door gasket. Customer wants to be added to cancellation list.; ordrng 1 WPW10526114 (Panel) and 1 WPW10497235 (Seal door-bottom) and 1 W11177741 (Door gasket)"