Near Jefferson, OH 44047
Arthur V
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDPE234GPS0 Found motor and sump assy faulty. Replaced with truck stock part. Op test good ; ordrng 1 W11085683 (pump&motor)
Near Avon Lake, OH 44012
Corey L.
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint washer is laking, confirmed, found water dripping from cold supply hose at back of unit, hose was lose, tightened hose, leaking stopped, placed water mat"
Near Cleveland, OH 44109
Corina B
Job Details: 01/14/2020
RANGE AMANA AGG222VDW4 "Cust showed pop, sent pic. CC that the oven does not light. Found the safety switch was turned off. Turn safety switch on. Oven heated. Optest ok"
Near North Olmsted, OH 44070
Corina B
Job Details: 01/14/2020
MICROWAVE MAYTAG MVWP575GW0 CC that there is a grinding noise. When running a spin found the cam is loose. Used loctite on the nut. Ran a calibration. And a drain and spin. Optest ok
Near North Olmsted, OH 44070
Corina B
Job Details: 01/14/2020
WASHER MAYTAG MVWC415EW1 "CC that there is a groaning noise in a spin cycle. Started a rinse and spin with clothes, no noise. Ran diag no codes. Advised cust to take video when the noise is present. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he deterge
Near Rocky River, OH 44116
Corina B
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 CC that the lights are not working. Unplugged the unit the lights did not come back on. Replaced the lights and the main control. Brought core back for return. Optest ok ; used 1 W11205083 (MODULE) from stock
Near Westlake, OH 44145
Dan H
Job Details: 01/14/2020
COOKTOP ELE WHIRLPOOL WFE505W0JS0 "Installed new cooktop, op test good"
Near Willowick, OH 44095
Jeff M
Job Details: 01/14/2020
WASHER KENMORE 11025132410 Installed new part unit op tested good
Near Eastlake, OH 44095
Jason N
Job Details: 01/14/2020
OTR MICROWAVE WHIRLPOOL WMH32519HV3 Installed control board. Tested light operation. Op test good.
Near Willowick, OH 44095
Jeff M
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KBRS20EVMS4 Cust had the new filter. Installed new part unit op tested good
Near Gates Mills, OH 44040
Jason N
Job Details: 01/14/2020
DISHWASHER MAYTAG WDF520PADM7 "Called wp techline, Ed, stated this could be a normal condition of slight condensation buildup on upper door when unit vents at end of cycle. If insulation is in place and vent is new, nothing to repair or replace at this time.
Near Parma, OH 44130
Dan H
Job Details: 01/14/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is leaking oil, confirmed, found gear oil all over underneath unit, installed new gearcase, op test good ; used 1 W11035751 (VMW GEARCASE) from stock"
Near Lakewood, OH 44107
Corey L.
Job Details: 01/14/2020
RANGE HOOD ELECTROLUX RH42PC60GS "Customer complaint lights on one side of hood are not working and one flickers, confirmed, found lamp failed, unit needs new lamp; ordrng 1 5304464266 (lampholder ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from sto
Near Maple Heights, OH 44137
Dan H
Job Details: 01/14/2020
DRYER WHIRLPOOL WED4815EW1 "Customer is not home today, customer cuspid she will need to reschedule"
Near Parma, OH 44134
Dan H
Job Details: 01/14/2020
DRYER WHIRLPOOL LDG9606AAE "Installed new belt, op test good"
Near Maple Heights, OH 44137
Dan H
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new dispenser, op test good"
Near Parma, OH 44129
Corina B
Job Details: 01/14/2020
WASHER WHIRLPOOL MVWB835DW4 "Cust showed pop, sent pic. CC that the bedding cycle it shakes and the clothes are getting stuck on the washplate. Found the washplate has a crack in it. Ran diag no codes. Ran a calibration. Advised cust 6-8 bath towels equals a full load and 1-2 tables
Near Cleveland, OH 44124
Jeff M
Job Details: 01/14/2020
RANGE WHIRLPOOL WEG515S0FS2 The broil does work this is a gas oven with 120 V going to the oven. It also has a electric heating element for the broil customer was not waiting long enough for the broil to heat heat up
Near Madison, OH 44057
Arthur V
Job Details: 01/14/2020
REFRIGERATOR KENMORE 25360509411 Replaced ferrule. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Perry Township, OH 44081
Arthur V
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7300DW0 "Found unit has been leaking from center bearing for some time. (See pics). Needs gearcase,rotor ,stator. customer does not want repaired."
Near Westlake, OH 44145
Corina B
Job Details: 01/14/2020
WASHER WHIRLPOOL WFW70HEBW2 "CC that unit will not drain. Found the drain pump humming. Cust cleaned drain pump out. Drain pump is seized. Will need a new pump. Cust can install the pump; ordrng 1 WPW10605427 (pump-water 5388), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed control. Op test ok
Near Concord Township, OH 44077
Arthur V
Job Details: 01/14/2020
WASHER MAYTAG MFW9700SB0 Replaced bellows. Cycled unit in a rinse and spin. No leaks. Op test good ( used bellows we purchased) ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Willoughby Hills, OH 44094
Joe O
Job Details: 01/14/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Cc: over temp light came on and unit thawed, leaking under unitFound temps in unit at 10 degrees. Found drain clear. Unit has good frost pattern. Entered diagnostics. unit is cooling, Defrost is working. Could not duplicate issue. Op test ok"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/14/2020
WASHER AMANA NTW4516FW3 "Cc: not going through a cycle, leaking from rearFound drain hose missing the clamp on the rear of unit. Found hot and cold reversed. Found drain hose on the floor. Found error code f8e1(long fill no fill) and f7e5(shifter fault). Unit leaking from cold w
Near Pepper Pike, OH 44124
Jeff M
Job Details: 01/14/2020
REFRIGERATOR GE PSC25MSTASS "Fresh food evaporator fan failed; ordrng 1 WR60X10185 (motor evap dc), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44106
Joe O
Job Details: 01/14/2020
WASHER AMANA NTW4516FW3 Cc: shaking(sounds like it’s walking during a spin)No stored error codes. Ran auto test and calibration. Found a piece of flash from molding on outer tub. Removed flashing. Ran spin. Unit functioning as designed. Op test ok
Near Cleveland, OH 44113
Jeff M
Job Details: 01/14/2020
WASHER WHIRLPOOL WFW3090GW The unit is sitting on a wood floor in the kitchen not a solid base before vibrates as the unit spoons causing the unit to vibrate even wore the unit is operating as designed. I recommended for them to start using a slower spin speed
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/14/2020
DRYER WHIRLPOOL DE9800 "Customer only received 1 drum glide bearing kit, 2 ordered but packing slip only states 1. Ordering another bearing glide kit. Rescheduled customer.; ordrng 1 306508 (DRUM GLIDE KIT)"
Near Avon, OH 44011
Corey L.
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW "Customer complaint drum makes noise, ran high and low speed spin, no unusual noises heard, ran agitation slow and fast, no unusual sounds, unit is operating as designed"
Near South Euclid, OH 44121
Jason N
Job Details: 01/14/2020
OTR MICROWAVE WHIRLPOOL WML75011HN0 "Cc unit hood light not workingInstalled customer supplied pre Id LED board. Op test no good. Checked power to led board when turned on, 0v. Unit needs led driver board.; ordrng 1 W11117964 (transformr) and 1 W11129649 (cntrl-elec)"
Near Chester Township, OH 44026
Joe O
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7300DW1 Installed control and water valve. Ran auto test and calibration. Op test ok
Near Brook Park, OH 44142
Dan H
Job Details: 01/14/2020
DISHWASHER AMANA ADB1100AWB5
Near Solon, OH 44139
Jason N
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB00 "Cc Not dispensing crushed iceChecked selector solenoid for operation. Solenoid op good. Checked ice container lever for operation, found ice cube wedged behind blade engagement switch. Removed and tested, crushed ice op test good."
Near Bedford Heights, OH 44146
Jason N
Job Details: 01/14/2020
REFRIGERATOR AMANA AFI2539ERM00 "Cc unit making ice slowly and sections in ff are warm.Customer here is not fully aware of what is going on with unit, stated something about ice and being too warm, the customer that made the call is not here.Found plastic container of beverages blocking
Near Euclid, OH 44119
Jeff M
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5000DW2 Installed new part unit op tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Replace all parts pre Id ,and still swinging call robert teacher explain situation and he said try to put a shim underneath cause floor may not be level ask customer for a shim and it work is not swinging any more is the floor,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replace handle opt test ok
Near Rome Township, OH 44085
Joe O
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc: leaking from dispenser, not making iceInstalled control and ice maker. Cycled ice maker. While filling ice maker water started dispensing through water dispenser also. Called whirlpool tech line spoke with rick. Needs lower wiring harness. ; ordrng 1
Near Burton Township, OH 44021
Brian M
Job Details: 01/14/2020
RANGE WHIRLPOOL WFE550S0HW1 Installed listed parts Ran test bake to 350 OP TEST OK
Near Hambden Township, OH 44024
Joe O
Job Details: 01/14/2020
COOK TOP KITCHENAID KGCU407VSS01 Cc: igniters would continue to fire after it lightsCustomer stated it would continue to fire as long as the flame was on. Customer states unit is working fine at the moment. Found service pointer pertaining to this issue. Needs LF and LR burner headsCusto
Near Russell Center, OH 44072
Brian M
Job Details: 01/14/2020
WASHER MAYTAG MHW3505FW1 Cc unit still getting stuck in spin cycle for 30 + min when estimated time shows 13 min Ran diagnostics found no error codes ran auto test completed with no errors Called whirlpool to state findings He stated that there is no known fix and to have custome
Near Solon, OH 44139
Brian M
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7000DW4 Cc unit making banging noise when valves open Found noise to becoming from hot valve when shutting offReplaced valve noise still there but faint Also Found noise to be coming from house supply Water pressure seems to be high on the hot side Advised to hav
Near Lorain, OH 44053
David R
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW1 "Replaced feet. Customer said it usually goes off balance when having a lot of towels inside or big long sheets. Off balance error code, cleared. Ran service mode, good, ran calibration, good. Advised of having to put less of a load if having heavy items.
Near Kent, OH 44240
Brian M
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW4816FW2 Ran entitlement shows pop of 6-5-19 from Lowe’s Cc unit leaking and won’t spin out or finish cycle Found drain hose laying on floor and when filling just runs out Put drain hose into standpipe Ran auto test and calibration OP TEST OK
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/14/2020
RANGE WHIRLPOOL WOD51EC0HS01 "Customer complaint the time is a lot faster than any other clock they have, confirmed minute changes about 2-3 seconds faster than atomic clock, replaced console, op test good"
Near Ashtabula, OH 44004
Arthur V
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG540H0ES0 "Replaced light bulb in oven compartment Needs burner knob. Advised customer if extended warranty does not cover we would call her back. She stated that she the warranty company had already replaced it once. Customer can install. ; ordrng 1 W10766544 (k
Near Brimfield, OH 44240
Brian M
Job Details: 01/14/2020
MICROWAVE WHIRLPOOL WMH32L19AS-0 Cc unit not starting Found switches to be causing intermittent issues Replaced switches using truck stock OP TEST OK ; used 1 W10450407 (XXX DO NOT RESTOCK XXX6439) from stock
Near Brecksville, OH 44141
David R
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced parts, tested. Ran through service mode. Op test ok"
Near Avon, OH 44011
Corey L.
Job Details: 01/14/2020
RANGE MAYTAG MGC7430WS00 "Customer complaint right and left front burners are not lighting, found left burner taking several tries before lighting, cleaned bottom of cap, left burner sparking, right burner sparking but not with control knob for specific burner, switches WPW102683
Near Brecksville, OH 44141
David R
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Cc bypass would not come off. Got it to come off. Op test ok.
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint freezer leaking in front and ice in frz, confirmed found evap drain clogged, cleared obstructions and ice, op test good"
Near Edgewood, OH 44004
Arthur V
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5000DW2 Upon arrival unit in a continuous drain mode. Let u it complete drain mode and ran diagnostics. No errors. Put into service diagnostics and tested low and high speed spin. Low and high speed agitate. All functions normal. Possible syphoning issue. Unit wo
Near Strongsville, OH 44149
David R
Job Details: 01/14/2020
RANGE KITCHENAID KSEG700ESS3 Cc customer had concerns about burner. Tested them all out and they are all working correctly. Op test.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Found temp on -1 degrees setting and and 33 degrees on fresh food section setting advise customer to leave temperatures on recommend setting ran icemaker error found error code e2 lost home position ordering icemaker ran Service Test - 59: Ref. Compartmen
Near Mantua, OH 44255
Brian M
Job Details: 01/14/2020
WASHER MAYTAG MVWX655DW1 Cc unit not agitating Found actuator broken and not moving into position Replaced using truck stock Ran auto test and Calibration OP TEST OK ; used 1 W10913953 (ACTUATOR) from stock
Near Lorain, OH 44052
Gabriel P
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW2 Found error code f8e1 no fill long fill check cold water pressure and barely any pressure advise customer to get a plumber took picture of water coming out no other issue found on unit is working as design
Near Strongsville, OH 44136
David R
Job Details: 01/14/2020
DISHWASHER/B-IN KITCHENAID KUDP01ILBL6 "Cc of dispenser. Gasket piece on rinse aid will not stay on, found it is deformed and not in the shape of how it originally should be. Will need new dispenser. On look up it says to also order item 11, but item 11 does not exist, looks like they upgraded
Near Carlisle Township, OH 44044
David R
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Gasket not needed. Adjusted front feet up. Found vent assembly loose and letting water drip through, corrected. Put on normal wash, let unit run for 10 mins. No leaks. Put down water mat. Op test ok"
Near North Ridgeville, OH 44039
David R
Job Details: 01/14/2020
WASHER MAYTAG MVWX655DW1 "Cc not agitating or spin, and lid not locking. Door latch error and motor fault error. Tested out on manual mode, lock is not latching. Put new lock on for testing purposes. Tested service mode, not agitating but spin is working perfectly. Shifter is mov
Near Willoughby, OH 44094
Jeff M
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL ED5FHAXVS Installed new part unit op tested good
Near Berea, OH 44017
Corey L.
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG520S0FS0 "Customer complaint front left burner not lighting every time, confirmed lit better after cleaning cap but not every time, spark ignitor is weak, replaced with part sent, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 01/14/2020
DRYER WHIRLPOOL WED9470WW1 "Cc unit still not dryingCustomer stated they haven’t been drying well since last service, but were drying before. However on the first service visit this was also an issue stated by the customer.Ran op test, exhaust heat on timed dry high, reaching 190 d
Near Garrettsville, OH 44231
Brian M
Job Details: 01/14/2020
RANGE WHIRLPOOL WFC150M0EW4 Cc cooktop not sitting on stove correctly Found left side of stove hinge to be twisted straightened hinge Stove top sitting flush now OP TEST OK
Near Edgewood, OH 44004
Arthur V
Job Details: 01/14/2020
DRYER MAYTAG MEDB835DW4 Found strike and screw missing please order ; ordrng 1 6-920119 (screw) and 1 W11163826 (strike)
Near North Royalton, OH 44133
Corey L.
Job Details: 01/14/2020
STACK W/D FRIGIDAIRE FEX831CS0 "Replaced terminal block, op test good"
Near Elyria, OH 44074
David R
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced all parts, tested, no noise, all lights on. Op test ok"
Near Westlake, OH 44145
Corey L.
Job Details: 01/14/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Rechecked power to valve before and after started to fill, valve failed, replaced valve, office to refund price difference of control; saved tckt"
Near Aurora, OH 44202
Jason N
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc unit not cooling in freezer section.Found freezer temps at 35 degrees, ff at 40 degrees. Pulled evap cover, found ice ball on cap tube. Unit has refrigerant leak. Needs sealed system repair. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10317013 (evaporator
Near Aurora, OH 44202
Jason N
Job Details: 01/14/2020
DISHWASHER GE GDT655SSJ0SS "Cc unit not startingUnit will not start a cycle, status led flashing. Checked door contacts and power in to door switch, switch contacts check good for continuity, 14.2v to door switch from board. Called ge techline, if switch contacts show continuity an
Near Conneaut, OH 44030
Arthur V
Job Details: 01/14/2020
DRYER MAYTAG MGD5630HW0 "Vibration coming from motor. Needs motor,blower wheel and housing Op test good. Reschedule at customer request ; ordrng 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel) and 1 WPW10211911 (housing)"
Near Mentor, OH 44060
Dan H
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5700XW3 "Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) error code, found optical sensor on shifter not reading basket, found gear oil all over under unit, unit needs new shifter and gearcase, customer does
Near Lorain, OH 44053
David R
Job Details: 01/13/2020
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 "Replaced parts, had to use t/s range cord. Tested burners and oven and light. Op test ok; used 1 PT400 (4 PRONG RANGE CORD) from stock"
Near Independence, OH 44131
Dan H
Job Details: 01/13/2020
RANGE MAYTAG MER6600FZ2 "Installed new hinges, op test good"
Near Rocky River, OH 44116
Corey L.
Job Details: 01/13/2020
WASHER AMANA NFW7200TW "Customer complaint washer not spinning, water still in tub, found drain pump failed, unit spins in test cycles; ordrng 1 WPW10175948 (pump-water 129.25), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bay Village, OH 44140
Corey L.
Job Details: 01/13/2020
WASHER KENMORE 110.475326 "Opened box and found part damaged see pic, re-ordering pump; ordrng 1 WPW10730972 (pump-water)"
Near Fairview Park, OH 44126
Corey L.
Job Details: 01/13/2020
WASHER MAYTAG MVWC565FW1 "Replaced parts listed, calibrated, op test good"
Near Cleveland, OH 44108
Jason N
Job Details: 01/13/2020
RANGE WHIRLPOOL WFG505M0BB2 "Cc unit oven going outCustomer stated her oven went out twice, wanted to know why insurance wasn’t replacing her unit. Cooktop burners are good she said. Ran bake test to 300. Let cycle a few times. Read temp, reading 260 degrees. Found temp offset at -2
Near Willoughby, OH 44095
Jason N
Job Details: 01/13/2020
REFRIGERATOR GE GFE28GSKBSS "Cc unit freezing behind ff drawersConfirmed ice on ff evap cover. Removed cover, found ff evap fan not running, checked power in to fan, good at 12.3v. Ran ff defrost heater test 94, defrost heater circuit working, heats up. Defrost heater is not needed.
Near Cleveland, OH 44120
Jason N
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Installed evap fan motor. Op test good. Advised customer to allow 24 hrs for unit to return too desired temps.
Near University Heights, OH 44118
Jason N
Job Details: 01/13/2020
DISHWASHER WHIRLPOOL WDF510PAYWA Installed heater element. Ran diagnostics test. Heater turned on. Op test good.
Near Avon Lake, OH 44012
Corina B
Job Details: 01/13/2020
DRYER MAYTAG MEDB835DC4 "CC there is af comes on the screen. Ran diag f4e3 air flow. Called t/l Mark to check the air flow to out, no air leaks inside, good vent outside and inside. Could be the load causing the issue. Have telescope vent, short run no more then 3” When running
Near Sheffield, OH 44054
Gabriel P
Job Details: 01/13/2020
DRYER WHIRLPOOL WED49STBW1 "No issues found check all fuses pass heating element cycling on and off is good temp is 165 degrees coming out of dryer,opt test ok"
Near Independence, OH 44131
Dan H
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer complaint of burning electrical smell, no burning smell noticed, no burn marks on controls, all visible wires are good, evaporator fan motor and air damper are good, compressor and condenser fan motor are good, defrost heater is working, unable
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/13/2020
WALL OVEN JENN-AIR JES9800CAR00 "Cc that the oven is not heating up. Found bake element shorted. Checked resistance found bake element open. ; ordrng 1 WPW10310274 (elmnt-bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44134
Dan H
Job Details: 01/13/2020
WASHER WHIRLPOOL WFW87HEDW1 "Customer complaint of intermittent error code, ran diagnostics found f3e2(temperature system error) error code, temperature sensor is good, unit needs new control; ordrng 1 W11096963 (cntrl-elec)"
Near Amherst, OH 44001
David R
Job Details: 01/13/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced part. Ran service mode. Op test ok.
Near Mentor, OH 44060
Jeff M
Job Details: 01/13/2020
WASHER WHIRLPOOL WFW5620HW0 Customer explain to me the first time the washer did not spin correctly it was a very small load I told her it might not of been enough material for the unit to work with 3/4 of the way full is considered a full load unit tested good could not find an iss
Near Mentor, OH 44060
Jeff M
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 There is a consistent loud chirping noise coming from the compressor I’ve tried leveling the unit I’ve tried putting pressure on the compressor nothing will cause this noise to go away needs a new compressor.; ordrng 1 W11209866 (compressor)
Near Bay Village, OH 44140
Corina B
Job Details: 01/13/2020
BEVERAGE CENTER WHIRLPOOL KBCS24RSSS01 "CC that the unit stopped cooling and now it’s cooling. Top 45* bottom 50*. Found the thermostat is at the coldest setting. When turning the thermostat the unit turned off. Will need a new thermostat. ; ordrng 1 W11211930 (thermostat 8412), used 1 SHIPPIN
Near Edgewood, OH 44004
Arthur V
Job Details: 01/13/2020
WASHER MAYTAG MVWC565FW1 Upon arrival ran diagnostics getting 2 error codes oversudsing and motor unable to reach target rpm’s. Cycled unit with load of towels and robes and unit spun out clothes. Customer admitted to using a cup full of soap on every load. Advised cust to reduce
Near Burton, OH 44021
Brian M
Job Details: 01/13/2020
RANGE WHIRLPOOL WOS11EM4EB00 Cc unit not broiling Turned broil on 550 Unit heated up and reached temps in about 15 min Let unit cycle Could not duplicate a non heating issue at this time OP TEST OK
Near Avon, OH 44011
David R
Job Details: 01/13/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 Replaced part. Op test ok
Near Cleveland, OH 44111
Corina B
Job Details: 01/13/2020
COOKTOP ELE WHIRLPOOL GY399LXUB03 CC that the control panel is not responding. Replaced the membrane. Optest ok
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/13/2020
WASHER WHIRLPOOL WTW5000DW2 Washing machine has a smell, I recommended for them to clean the washer tonight with 1/4 cup of vinegar and go from there
Near Westlake, OH 44145
Corina B
Job Details: 01/13/2020
WASHER MAYTAG MVWB835DW4 CC that there is a loud noise in a spin cycle. Found the bearings are worn. Will need a new gearcase. Cust called whirlpool has autho for parts and labor. Replaced the gearcase from t/s. Ran calibration. Optest ok. ; used 1 W10811956 (CABRIO GEARCASE 2623
Near Kingsville, OH 44048
Arthur V
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF532SMBW01 Found bd not sending power to compressor or condenser fan motor Only lights and evap fan motor. Connected up test fixture and compressor started. New bd is faulty. Also started the compressor in test mode but will not start on its own ; ordrng 1 WPW10
Near Brook Park, OH 44142
Dan H
Job Details: 01/13/2020
WASHER MAYTAG MVWC555DW0 "Installed new drive hub and washplate, op test good"
Near Cleveland, OH 44135
Dan H
Job Details: 01/13/2020
DRYER AMANA NED4655EW1 "Customer complaint of noise, confirmed, found an envelope in blower wheel housing, removed, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 01/13/2020
DISHWASHER KITCHENAID KUDS30IXBL8 Installed pump with new capacitor Ran several test cycle OP TEST OK