We serviced a
KENMORE DRYER
Model 110.75132412
Near Madison, OH 44057
Dan H
Job Details: 09/02/2022
"Customer complaint that unit will not shut off, confirmed, timer motor is not running, timer motor is receiving 120vac , unit needs new timer; ordrng 1 WPW10186032 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Cleveland, OH 44102
Marie V
Job Details: 09/02/2022
"Cc that the unit is not cooling properly. Took temps 10* in freezer and 45* on fresh food section. Unit is not defrosting, verify ohms on thermistor, in range. Ordering control and thermistor. Read notes. Office will contact.; ordrng 1 W10316760 (Thermistor) and 1 W11035836 (Control)"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44144
Marie V
Job Details: 09/02/2022
"Cc that the unit had lid locked and that unit had water inside. Ran diag found error code F2E1 stuck button , f7e1 basket speed fault. Found capacitor with 10UF. Will need new capacitor. They will call back if they want to continue ; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44144
Marie V
Job Details: 09/02/2022
"Cc that the unit is loud when spinning and agitating and that theres always fabric softener in the tray. Ran diag f9e2water ring drain issue. f2e1 ui stuck button. Ran auto test heard noise coming from gearcase. Tilted unit and found oil coming out of gearcase. Cust will call back if they want to continue. ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chesterland, OH 44026
Joe O
Job Details: 09/02/2022
Cc: not advancing through cyclesFound customer had drain hose in floor drain. Advised customer the unit will not function properly with drain in the floor. Moved drain. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV173KBC
Near Sheffield Lake, OH 44054
Angel
Job Details: 09/02/2022
"Cc that light wont turn off when you close door. Closed door and you have to push or wiggle door to get light to shut off. Unit will need switches replaced. Gave customer estimate and stated she will talk to husband to see if they continue with repair. ; ordrng 2 5304493153 (Interlock switch door)s and 1 5304467695 (Switch and fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Solon, OH 44139
Brian M
Job Details: 09/02/2022
Cc unit is freezing food Found unit over cooling Thermistor not showing temp satisfied Needs control and harness ; ordrng 1 W11524656 (Control) and 1 WP12791416 (thermistor) and 1 WPW10224292 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Conneaut, OH 44030
Dan H
Job Details: 09/02/2022
"Customer complaint that ice maker is jamming, found very slow water flow to unit, unit is connected to self piercing valve, advised customer to have a plumber change valve to a 1/4 ball valve, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Shaker Heights, OH 44122
Manny
Job Details: 09/02/2022
"Cc unit not cooling in both sections, pulled unit out and compressor not running, found condenser fan disconnected, reconnected fan and running, compressor is cold checked voltage going to inverter board have 115VAC checked signal voltage to inverter board and have 7.21VDC removed inverter board and use compressor tester and compressor not running, unit will need compressor replaced.; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 09/02/2022
"Cc: door not closing properlyFound door will close then open right back up. Playing with door stop piston unit started to stay closed. Spoke with bj, stated to replace door stop piston and door gear assembly? Needs stop piston, and gear assemblyPiston shows limited stock. Office to rescheduleCustomer showed pop for new unit; ordrng 1 W11201804 (piston) and 1 W11444621 (Gear assembly)"
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Parma, OH 44134
David R
Job Details: 09/02/2022
Replaced strike and catch. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WGD9400SW0
Near Sheffield Lake, OH 44054
Angel
Job Details: 09/02/2022
"Cc that unit will not start. Spun drum by hand and noticed belt broke. Unit will need belt I used repair kit replaced rollers, belt and idler pulley tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Avon Lake, OH 44012
Angel
Job Details: 09/02/2022
Cc that unit was not finishing and it kept adding time to cycle. Ran diagnostics and found that customer had a F0E3 error code overload. Asked customer how much clothes does she put i. Washer and stated that when she had the issue she had a queen mattress comforter. Explained to customer that if its queen or king she will have issues with overloading washer and having the issue she had when washing the comforter. Recommended only 7 to 8 regular bath towels for a full load and 2 tablespoons of detergent to wash clothes. Ran a calibration and auto test and passed unit working as designed it was just getting overloaded. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairview Park, OH 44126
Gabriel P
Job Details: 09/02/2022
"Both valves are defective,ordering ; ordrng 1 WRF560SEHZ01 (Valve) and 1 WPW10279866 (Duel valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Cleveland, OH 44120
Marie V
Job Details: 09/02/2022
Cc that the handle on door is broken. Ordering door. ; ordrng 1 W10892043 (Lid.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/02/2022
Customer showed pop took pic Cc of ice maker not working Could not duplicate an icemaker issue bin is full of ice Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Painesville, OH 44077
Dan H
Job Details: 09/02/2022
"Customer complaint of loud noise and leaking, found counter weight broken off of tub, found big hole in tub, found bellow torn, unit needs new tub assembly and counter weight; ordrng 1 WPW10409997 (Tub assembly) and 1 W10237535 (Counter)"
We serviced a
GE RANGE
Model JM250DF1WW
Near Wickliffe, OH 44092
Jason N
Job Details: 09/02/2022
"Removed damaged infinite switch, installed new switch. Ran operational test on RF burner, burner heating properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pepper Pike, OH 44124
Manny
Job Details: 09/02/2022
Replaced control and capacitor opt test ok. Took core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXW02
Near University Heights, OH 44118
Manny
Job Details: 09/02/2022
"Cc water valve keeps running and leaking, stated he turned off icemaker so the valve shuts off, ran step 25 for icemaker fill test, valve not coming on check voltage to valve and 0 volts, as I was closing the door the valve kicked on before I even close it, removed the connector at the bottom of the door and took voltage and voltage fluctuating but if door moves valve turns on, check control connectors and all good, noticed the valve turned on and off whenever I pushed the harness inside the unit, unit have a short in the door harness, unit will need door but door is discontinued.; ordrng 1 LW10261130 (Door (discontinued))"
We serviced a
JENN-AIR COOKTOP ELE
Model CG206S
Near Pepper Pike, OH 44124
Joe O
Job Details: 09/02/2022
"Cc: igniting continuouslyTested all 4 burners. No continuous igniting. Found right rear burner switch faulty. Found left rear burner head plugged up, not igniting. Needs left rear burner head and right rear igniter switchCustomer does not want to repair at this time ; ordrng 1 74005189 (burner,top rear) and 1 WPY704512 (switch- va), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44110
Joe O
Job Details: 09/02/2022
"Cc: not washingFound error codes f8e1(long fill) f7e5(shifter fault). Ran auto test. Found unit is filling, agitating, draining and spinning. Could not duplicate issue. Unit functioning as designed. Ran calibration. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Shaker Heights, OH 44120
Marie V
Job Details: 09/02/2022
"Cc that the unit leaks from door and that is not drying dishes. Ran diag, no error codes. Removed door while unit running. And found leak from vent, took off and found seal not properly installed corrected and tested unit still leaking, ordering vent also took temps by the end of cycle. 135* heater is working. Will order parts. ; ordrng 1 W11227945 (Deflector) and 1 WP8269259 (Gasket) and 1 WPW10329609 (Vent)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rocky River, OH 44116
Angel
Job Details: 09/02/2022
Cc that unit was not agitating. Confirmed tested the agitation in service mode and did not agitate. Looked underneath and found that it had the service pointer shifter where it comes off cam replaced it with shifter instructed by service pointer ran calibration and auto test. Opt test ok. Also recommended customer to change the dryers vent from plastic vent to a semi rigid or rigid vent.; ordrng 1 W10913953 (Shifter)
We serviced a
JENN-AIR WALL OVEN
Model JMW9527AAB
Near North Randall, OH 44128
Brian M
Job Details: 09/02/2022
Cc unit turns on when power is turned on Found broil relay stuck closed Needs control and part is NLa ; ordrng 1 71003431 (Relay board) and 2 WP74008014 (hinge-door)s and 1 SHIPPING (shipping and handling)
We serviced a
GE REFRIGERATOR
Model ZISS420DXBSS
Near Painesville, OH 44077
Dan H
Job Details: 09/02/2022
"Customer complaint that unit is not cooling , fresh food section temperature at 77 degrees, freezer section temperature at 77 degrees, condenser fan is running evaporator fan is running, compressor is not running, 120vac to compressor, used inverter box, compressor started unit started cooling, unit needs new inverter; ordrng 1 WR49X10283 (Inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Bedford Heights, OH 44146
Brian M
Job Details: 09/02/2022
"Cc unit not heating Found terminal block damaged and cord replaced using truck stock OP Test Ok ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Independence, OH 44131
David R
Job Details: 09/02/2022
"Unit is outside, backyard. Cc unit not heating up. Found thermal cutoff open. Replaced from t/s. Tested. Good, heating. Op Test Ok ; used 1 279769 (THERMAL CUTOF) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Manny
Job Details: 09/02/2022
"Cc that gas,temp fell right off after previous tech left but they thought that was the way it was supposed to be, units unit started leaking, verified and gasket is off at the bottom of the door, took door off and liner on door is warped and gasket wont stay in, unit will need fz door replaced, ordering door.; ordrng 1 LW10341277 (dor-fip bl) and 1 W10407215 (gasket-fip)"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2022
"Cc: off balance, intermittently not lockingRan drain and spin. Lid is locking. Unit very well balanced in spin. Advised customer on loading. Advised customer on adjusting load if load goes out of balance. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Jason N
Job Details: 09/02/2022
"Cc unit L2 fault and not startingRan diagnostics, found codes f4e4 for L2 line voltage error, f4e5 for hi limit, and f4e3 for restricted airflow. Voltage checked good to unit at 244v. Checked thermals, found hi limit thermostat open, will need replaced ; ordrng 1 280148 (Cutoff thermal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details: 09/02/2022
"Customer complaint that all lights on user interface are lit, found control lock on, turned off, found cycle paused canceled, ran test cycle, unit completed test cycle, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Garfield Heights, OH 44105
Marie V
Job Details: 09/02/2022
"Cc that the unit does not wash and makes a click noise. Ran diag found error code f5e2 lid lock fault. Tested lid lock it failed. Replaced lid lock. Ran auto test, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/02/2022
Replace both parts opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHD2251TF5
Near Bay Village, OH 44140
Angel
Job Details: 09/02/2022
Cc that ice maker was not working and ff section sometimes freezes stuff. Set temperature a little higher for customer and recommended to try to keep the sir tower accessible so the air can flow properly by not blocking it. The ice maker i found that the fill tube was frozen steamed it out and since the cold was staying by the back it couldve been causing the issue as well. Explained to customer that we can try it out the way I explained to her if not we will have to replace damper assembly and water valve. ; ordrng 1 5304508741 (Air tower with damper) and 1 242253002 (Valve) and 1 240597203 (Thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Independence, OH 44131
David R
Job Details: 09/02/2022
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kent, OH 44240
Brian M
Job Details: 09/02/2022
Installed cap and motor Ran auto test OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Maple Heights, OH 44137
Marie V
Job Details: 09/02/2022
Cc that the door falls out. Confirmed. Found bottom of door plastic is broken. Unit will need new door. Explain cust that door will take from 6 to 8 weeks to arrive. ; ordrng 1 LW10858417 (Door) and 1 WPW10612925 (Name plate)
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5220FZ2
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2022
Cc: light and fan continuously onFound interior light and fan running. Ohmed out door switches. All door switches checked good. Ohmed out circuit from control. Checked good. Re assembled. Put unit back together. Unit started to function properly. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Euclid, OH 44132
Jason N
Job Details: 09/02/2022
"Cc unit not locking lid and making a humming noise when cycle startsRan diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle, customer was assuming lid locked at the beginning of the cycle and the humming noise she is hearing is the unit sensing. Unit is working as designed."
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Painesville, OH 44077
Dan H
Job Details: 09/02/2022
"Customer complaint of squealing noise, confirmed, found roller worn, installed new dryer repair kit, op test good , part is covered under 1 year parts warranty, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Maple Heights, OH 44137
Marie V
Job Details: 09/02/2022
Cc that the door falls out. Confirmed. Found bottom of door plastic is broken. Unit will need new door. Explain cust that door will take from 6 to 8 weeks to arrive. ; ordrng 1 LW10858417 (Door) and 1 WPW10612925 (Name plate)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/02/2022
Found drain pump connector was not plug in
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Bay Village, OH 44140
Angel
Job Details: 09/02/2022
"Cc that unit is freezing everything in ff section. Verified and temperature was at 30* found that the damper assembly is staying opened causing the ff section area to freeze. Will need damper assembly. Gave customer estimate and he said he will try to tackle the job himself. Charged service call.; ordrng 1 WPW10594329 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
David R
Job Details: 09/02/2022
"Cc unit wont make it pass wash. Found no fill long fill error. Bad cold water valve. Replaced W11210463, had surplus. Ran diagnostics. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Streetsboro, OH 44241
Brian M
Job Details: 09/02/2022
Cc sheet was stuck under agitator Sheet was already removed Ran diagnostics no errors Ran auto test to test function of agitator No issues found Advised to watch
We serviced a
MAYTAG WASHER
Model MVWB750WR1
Near Brooklyn, OH 44144
David R
Job Details: 09/02/2022
"Cc unit is stopping mid cycle, throwing OL error code, customer will go in and rearrange clothes but unit wont continue, just drain. Also getting F51 RPS fail and a F2 Keypad stuck error. When trying to spin, code will pop up. Unit not sensing correctly. Would replace control and RPS sensor. Control shows not available. W10090763 console assembly (red) NLA, W10284166 main control NLA, WPW10178988 rps sensor. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Euclid, OH 44123
Manny
Job Details: 09/02/2022
"Cc unit stuck on spin cycle, ran diagnostics and found code f7e1 for basket speed fault ran test cycle and hear motor humming but not running leaned unit back and took cover off removed motor connector to check motor and noticed the red wire coming from cap to motor connector not all the way in, pushed wire back into connector and reconnected motor, ran spin test and unit spinning, put unit back together and ran diagnostics and calibration cycles bit times unit finished without any issues. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2022
"Cc: door squeaking, ice cubes falling outFound ff door squeaking when in use. Applied grease to hinge and cam, still squeaking. Found ice chute full of cubes, holding chute door open. Advised customer to lightly press the paddle to ensure all cubes are dispensed. Needs ff door hinge, and cams; ordrng 1 W11397972 (Cam) and 1 W11399415 (Hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW5790SQ0
Near Euclid, OH 44132
Jason N
Job Details: 09/02/2022
"Cc unit fills but does not agitate or spinChecked lid switch, found lid switch contacts open. Unit needs led switch replaced. Customer declined repair, estimate only. ; ordrng 1 WP8318084 (Lid switch)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
Marie V
Job Details: 09/02/2022
"Cc that the unit gets to wash and does nothing. Ran diag found error code F8E1 long fill no fill, drain hose is on the floor. Put a zip tie to hold in place. Explain cust that the drain hose needs to be installed at least 39 from bottom of unit, otherwise water will siphon out of appliance and it will not wash. Started a normal cycle. Unit filled up and is washing properly. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Westlake, OH 44145
Angel
Job Details: 09/02/2022
Cc that the left front burner stays on high. Confirmed unit will need infinite switch had one from surplus replaced it tested unit. Opt test ok.; used 1 WPW10434452 (Inf. Switch) from stock
We serviced a
WHIRLPOOL DRYER
Model MGDX655DW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 09/02/2022
"Start switch is defective,giving estimate customer will not fix ; ordrng 1 WPW10563095 (Start switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
David R
Job Details: 09/02/2022
"When you turn knob, all lights are flashing. Ran diagnostics, main control error code. Ran calibration. Would replace main control. ; ordrng 1 W11399433 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Euclid, OH 44123
Manny
Job Details: 09/02/2022
"Cc unit leaking from right side on bottom, Check drain and cleared can see water on the floor on right side, pulled unit out and noticed water line kinked but not leaking water line is in the middle of the floor and when unit gets pushed back line gets kinked and under the unit, removed back cover and noticed drain pan broken and when water drain it comes right out, unit will need drain pan, advise customer to have plumber reinstalled the water line closer to the wall so when unit gets pushed back doesnt kink and break line. ; ordrng 1 WPW10655368 (pan-drip)"
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2022
"Cc: f51 error, off balance, squeakingFound error code f51(motor rps failure). Found unit leaking from tub seal. Rotor loose, and splines worn. Unit rusted in bearing area. Needs outer tub, rps sensor, and rotorTub and motor show under 10 year part only warrantyTub out of stock. Office to rescheduleCustomer does not want to repair at this time; ordrng 1 280146 (rotor) and 1 WPW10178988 (sensor) and 1 W10381078 (outer tub)"
We serviced a
MAYTAG RANGE
Model MGR8800FZ1
Near Eastlake, OH 44095
Jason N
Job Details: 09/02/2022
"Cc unit making boom sound Customer states the unit is making a boom sound sometimes during bake cycle. Ran bake test and let cycle several times. Ignition is louder during subsequent cycles but nothing out of the ordinary, as well as thermal expansion of unit panels making a popping noise. No issues found. Advised customer that unit is working as designed."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Seven Hills, OH 44131
Marie V
Job Details: 09/02/2022
"Replaced control, tested unit with a cup of water. Op test okNo core for return"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS
Near Aurora, OH 44202
Brian M
Job Details: 09/02/2022
Cc of leak left front Could feel damp at the door and few drips on floorCan not determine where leak is coming from Needs service door ; ordrng 1 W11179175 (tool)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Cleveland, OH 44135
Gabriel P
Job Details: 09/02/2022
"Found drip pan clog so unclogged,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Angel
Job Details: 09/02/2022
Replaced harness tested unit. Opt test ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB130RGS2
Near Painesville, OH 44077
Dan H
Job Details: 09/02/2022
"Customer complaint that unit is not draining, unit is draining, found water back flowing into tub, unit needs new drain hose, customer does not want repair; ordrng 1 807117001 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3044LFD
Near Cleveland, OH 44103
Manny
Job Details: 09/02/2022
"Cc oven not lighting check voltage and good voltage to igniter, customer wants to purchase igniter kit and install it himself; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jefferson, OH 44047
Jason N
Job Details: 09/02/2022
"Cc unit filled up with water and would not advance to drain Ran diagnostics, found codes f7e6 for motor fault and f0e5 for out of balance. Ran auto test, motor humming during agitation. Checked under unit, found shifter not engaging. Replaced shifter using truck stock part. Ran auto test and calibration. All functions passed. Op test good. ; ordrng 1 W10913953 (Actutaor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44134
Marie V
Job Details: 09/02/2022
"Replaced control board, tested unit. Op test ok.Brought cores for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Aurora, OH 44202
Brian M
Job Details: 09/02/2022
Cc unit was not cooling after power outage Found unit running properly and temps are normal Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near LaGrange, OH 44050
David R
Job Details: 09/02/2022
"Replaced both modules and spark harness, tested, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Westlake, OH 44145
Angel
Job Details: 09/02/2022
"Cc that unit was making a rattling sound. Looked in ff section and found evaporator frosted all up. unit will need harness with thermistors fan and drip pan kit. Ordering parts; ordrng 1 W11457241 (Pan kit) and 1 W10633627 (Fan) and 1 WPW10389152 (Support) and 1 W10837236 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Aurora, OH 44202
Corina B
Job Details: 09/01/2022
CC that the unit is loud. Confirmed. Found the compressor and condenser vibrating on the cabinet. Tried adjusting the compressor and the condenser. Will need the dampener. ; ordrng 5 WP2158826 (Dampener)s
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Elyria, OH 44035
Marie V
Job Details: 09/01/2022
Cust said that theres a 5 year extended warranty that when she called Maytag they said is all covered. They did not send authorization for repair. Cc that the top rack is falls out. Confirmed. Found right hand side track weld is broken. Ordering top tracks. ; ordrng 1 W11259786 (Right hand side track) and 1 W11259785 (Left track)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 09/01/2022
Cc that unit was barely making ice. Verified and found evaporator frosting over steamed out all ice and frost removed evaporator over and found thermistor in wrong spot replaced it with new one and added a zip tie. Checked heater and it was good. Explained to customer to give it a couple of hours to start cooling properly and making ice. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grafton, OH 44044
David R
Job Details: 09/01/2022
"Replaced control. Ran diagnostics, good. Ram normal cycle, tested options. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Garrettsville, OH 44231
Brian M
Job Details: 09/01/2022
Cc drain pump not working Found wire pulled apart Spliced wire together OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mentor, OH 44060
Joe O
Job Details: 09/01/2022
"Cc: not cooling properlyFound temps in ff section at 56 degrees, freezer at 40 degrees. Found small amount of frost build up on freezer cap tube. No frost build up on ff evap. Needs ff evap, and compressorFound rusty putty knife under deli drawer(took pic of rusty ff liner); ordrng 1 W11492867 (Evaporator) and 1 W10832994 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS420DMASS
Near Waite Hill, OH 44094
Joe O
Job Details: 09/01/2022
"Cc: leaking, fluctuating in tempsAdvised customer fluctuating temps is normal during cooling. Found unit leaking down the back of unit. Underneath. Unit wheels will not adjust to raise unit. Spoke with BJ, he stated to advised customer unit would need pulled out and to contact us if he still wants service. Bj stated not to charge unit because we could not diagnose."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, OH 44128
Manny
Job Details: 09/01/2022
"Cc fz door not closing and unit not cooling, found left slider screw loose fasten screw and door closes properly, can see evap getting a frost pattern, advise customer to allow 24 hours for temps to reach the set temp and to put a water bottle in the freezer and once frozen she can load the unit again. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Lyndhurst, OH 44124
Manny
Job Details: 09/01/2022
"Cc unit smells like burn plastic, found melted plastic on heating element, cleared plastic and ran test cycle, unit still smells like burning plastic, advise customer that unit will still smell like plastic until the residual plastic burned off completely, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/01/2022
"CC that f8e1 comes up. Confirmed f8e1 Found the cold water turned off. Checked the pressure hose, clear. Ran a co test. Started a quick wash. Opt test ok"
We serviced a
GE RANGE
Model J2B918SEL2SS
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/01/2022
CC that the unit cooktop is not working. Confirmed. No gas coming through the cooktop. Found the gamine turned off. Turned the gas back on. Tested the cooktop. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Windham, OH 44288
Brian M
Job Details: 09/01/2022
Cc unit not advancing Found cold water clogged again Cleaned filter Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Elyria, OH 44035
Marie V
Job Details: 09/01/2022
"Replaced control ui and rotor, ran diag. Unit did not spin. Verify ohms on rotor, off range. Unit will need rotor as well, gearcase leaking oil . clutch is stuck and theres few lines on rotor broken, the harness connections has a green color inside will need harness. Ordering all parts listed. ; ordrng 1 W10754448 (Clutch) and 1 W10780060 (Harness) and 1 W10754158 (Stator) and 6 W11027980 (Bolts)s and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10752283 (Impeller)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Painesville, OH 44077
Dan H
Job Details: 09/01/2022
"Customer complaint that freezer section door gasket is not sealing, found door gasket not mounted properly, reinstalled, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Willoughby, OH 44094
Joe O
Job Details: 09/01/2022
"Cc: intermittently not making iceFound temps in ff section at 42 degrees, freezer at 5 degrees. Customer stated unit stopped making ice for 4 days. Stated it happened multiple times. Unit has a full bin upon arrival. Ice maker cycled and filled after arrival. Unable to duplicate issue. Unit functioning as designed at this time. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Columbia Station, OH 44028
David R
Job Details: 09/01/2022
Cc unit not making ice. Found icemaker not cycling on its own. Ordering icemaker.; ordrng 1 W11556926 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/01/2022
"CC that there is oil and water leaking. Confirmed. Found oil leaking from the gear case. Will need a gear case, clutch, rotor, stator, agitator and slider. ; ordrng 1 W11393685 (Gear case) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W11550891 (Agitator)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Diamond, OH 44412
Brian M
Job Details: 09/01/2022
Cc unit not locking Ran diagnostics found error for lid lock Ran lid lock test Could not duplicate issue with lid lock Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 09/01/2022
Installed ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mentor, OH 44060
Dan H
Job Details: 09/01/2022
"Customer complaint that wheel scratched floor, found wheels damaged, installed new right and left side wheels, op test good"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 09/01/2022
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 09/01/2022
"Customer complaint that unit is not agitating, ran diagnostics found f7e5(shifter fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
GE WASHER
Model GTW330ASK3WW
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/01/2022
"CC that the u it lid lock is not unlocking. Unit was unplugged when arriving. Started a cycle and a drain and spin. Started a quick wash with towels in. Finished the load. Advised cust to monitor the washer. Happens again will need the lock. ; ordrng 1 WH08X32697 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near South Euclid, OH 44121
Manny
Job Details: 09/01/2022
"Cc unit shaking when in cycle, found unit not leveled ran diagnostics and unit finished with no codes, leveled unit and ran spin test to max RPM and unit has normal vibration during spin, cux happy with the vibration. Unit working as designed, opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Strongsville, OH 44136
Marie V
Job Details: 09/01/2022
"Replaced damper, and adjusted handles. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Broadview Heights, OH 44147
David R
Job Details: 09/01/2022
"Cc unit is not cooling. FF section about 60* and FZ 20*. Found ice building up on back FZ evap cover. Voltage not coming from control. Will need harness, controls, thermistor and heater if needed.**2 job count to steam all ice; ordrng 1 W11546690 (Control) and 1 WPW10558423 (Ice bin) and 1 W11203289 (Control) and 1 W11546681 (Harness) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, OH 44011
Angel
Job Details: 09/01/2022
Replaced valve tested unit. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Rocky River, OH 44116
Angel
Job Details: 09/01/2022
Cc that leds in the ff section on the left hand side are out the ice maker overflows with ice and the door handle came off. Confirmed leds will need to be ordered with service pointer led kit. The ice maker is working fine and the arm its just that where the majority of the ice falls it doesnt have to much contact with arm causing ice maker to keep making ice explained to customer that they would have to move the ice around when full so it can make contact with arm. And for the handle I contacted BJ because this unit has custom made doors and handles to match cabinets and BJ said if there not the ones from manufacturer they will have to get in contact with the contractor who got them installed to fix issue. Office to reschedule parts out of stock. ; ordrng 4 W11632139 (Led kit)s
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cleveland, OH 44105
Marie V
Job Details: 09/01/2022
"Cc that the unit shows washing but no water or noise from motor. Started a normal cycle, no water coming in. Found water was closed. Cust had garbage disposal replaced. Plumber forgot to open water back up.Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Cleveland, OH 44115
Marie V
Job Details: 09/01/2022
Cc that the unit has a lot of condensation inside fresh food section. Confirmed. Found gasket is not sealing on 2 corners and found a gap on the liner as well. Corrected issue by sealing up gap and steaming up gasket. Added petroleum jelly to gasket. Advice cust to allow at least 1 you without opening door so it can dry in the proper shape. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/01/2022
Cc unit not powering on Plugged unit it Ran diagnostics no issues found Ran calibration OP Test Ok Ran quick wash no issues Advised to watch
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 09/01/2022
Replaced heater. Ran diagnostics. Good. Op Test Ok.