Service History 42

We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 06/23/2021
Installed drive tube assembly and clutch. Ran fill and wash test then switched over to spin. Unit spinning and draining properly. Op test good.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Painesville, OH 44077
Joe O
Job Details: 06/23/2021
Installed dispenser. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL2
Near Richmond Heights, OH 44143
Dan H
Job Details: 06/23/2021
"Customer complaint that unit ran all night, heater is not working, control is not sending power, unit needs new control, part is no longer available ; ordrng 1 8534866 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Richmond Heights, OH 44143
Dan H
Job Details: 06/23/2021
"Installed new door seal, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Conneaut, OH 44030
Jeff M
Job Details: 06/23/2021
The compressor is only drawing .50amps Theres hardly any heat transfer 60? in the fridge 50? in the freezer needs a new compressor and evaporator.
We serviced a
SAMSUNG DRYER
Model DV40J 3000 GWA2
Near Jefferson, OH 44047
Jeff M
Job Details: 06/23/2021
The vibrating noise was coming from the fan there was lint buildup on the blades I clean the blades unit tested good
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Cleveland, OH 44111
David R
Job Details: 06/23/2021
"Customer had questions about the vent inside unit and questions with different cycles. Explained discoloration on vent is normal due to the flame being right underneath it. Went and answered, tested out different cycles with heating and unit test good. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Brooklyn, OH 44144
David R
Job Details: 06/23/2021
"Cc unit not starting. Press start. Motor just humming. Smelled something, motor is smoking. All other components test fine. Ordering motor and blower wheel. ***place customer on cancellation list ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Grafton, OH 44044
Marie V
Job Details: 06/23/2021
"No refrigerant to recover, replace evaporator and filter drier, added some r134a to the system to verify if is going throughout high side and low, pass. Put unit into a 28vacc and waited 15min watching gages , no changes. Filled unit 4.2 with R134A , watched low side after a few min it whent down to 0. Advise cust to allow 24 hours before putting any food on unit. Set unit to recommended on both sections. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDB835DW1
Near Parma, OH 44134
David R
Job Details: 06/23/2021
Cc unit making noise. Found noise is the vent leashing outside is banging up between wall and unit. Moved. Customer will use a bracket or something to keep in place. Unit test good. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF79R20DW03
Near Highland Heights, OH 44143
Brian M
Job Details: 06/23/2021
Cc of unit frosting up by light switch Unit seems to be sealed all the way around Removed and flipped gasket to see if that would help Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Cleveland, OH 44102
Corina B
Job Details: 06/23/2021
CC that the ff section is not cooling. Confirmed 58* ff. Found the evap fan not turning on. Rather fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44113
Corina B
Job Details: 06/23/2021
Replaced the motor and wheel. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG REFRIGERATOR
Model AFB2534DEW
Near Painesville, OH 44077
Joe O
Job Details: 06/23/2021
"Cc: not cooling in ff sectionFound temps in ff section at 69 degrees, freezer at -10 degrees. Evap completely frosted over. Entered force defrost. Found unit is defrosting. Needs control. Cleared evap. Replaced control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Euclid, OH 44132
Joe O
Job Details: 06/23/2021
Cc: not fillingFound error codes f7e4(basket re engagement failure) f7e3(basket engaged during wash). Ran auto test. Unit is not shifting. Shifter not engaging. Needs actuator; ordrng 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL RANGE
Model RBS245PRQ03
Near Novelty, OH 44072
Brian M
Job Details: 06/23/2021
"Cc unit not heating after running self clean Found thermostat open Need thermostat fix ; ordrng 1 WP9759243 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED6000XW0
Near Cleveland Heights, OH 44121
Dan H
Job Details: 06/23/2021
"Installed new blower wheel, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Strongsville, OH 44136
Marie V
Job Details: 06/23/2021
"Cc that the unit is taking a long time to make ice. Ran diag for ice maker E5 timed ice making. Took temps fresh food section is at from 39* 42* and freezer was at 17*. Check freezer evaporator is half way frosted. Unit will need fresh food section evaporator and compressor. Cust will not fix; ordrng 1 W10276644 (Compressor) and 1 WPW10143759 (Drier) and 1 W11492867 (Evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Cleveland, OH 44105
Jason N
Job Details: 06/23/2021
"Cc unit error codes f2e2, unit will not respond. Installed UI console using customer supplied part. Upon power up same code being generated f2e2 for UI no response. Unit will need main control. Collected additional due to order control. ; ordrng 1 W10906430 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/23/2021
Customer show me really loud grinding noise from top fridge he said noise can happen every ten minutes every hour it change it when it wants to make the sound when it wants to .right now is not making sound took back panel off took unit out waiting for noise to appear nothing ran compressor test no noise replaced diffuser anyway ran fans everything that I would think it will make noise nothing no noise send customer a different tech ; schdld next appmnt for 7/2 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near South Euclid, OH 44118
Corina B
Job Details: 06/23/2021
"CC that the unit is leaking. Confirmed. Found the water leaking from the supply water valve. Will need a new valve. Advised cust to replace the saddle valve with an inline valve. ; ordrng 1 W11346622 (Water reservoir), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, OH 44109
Dan H
Job Details: 06/23/2021
"Customer complaint that fresh food section evaporator fan is not running, fan runs in service mode, unit needs new controls, part is out of stock so not scheduling return appointment ; ordrng 1 W11450890 (Cntrl) and 1 W11314429 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near University Heights, OH 44118
Dan H
Job Details: 06/23/2021
"Installed new shifter , op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model KOCE507ESS05
Near Roaming Shores, OH 44084
Jeff M
Job Details: 06/23/2021
Installed new parts needed to not test good before I started the repair I inspected the inverter board it has signs of it being a used board. I went ahead and installed the part anyway did not work. Display says the same thing inverter for not responding reorder of the inverter board; ordrng 1 W10217711 (Inverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Cleveland, OH 44104
Jason N
Job Details: 06/23/2021
"Cc unit leaking water in refrigerator section. Confirmed water pooling on top shelf of ff section. Checked defrost drain tray in freezer. Found defrost tray frozen over. Cleared ice from freezer section, steamed out drain tray. Checked drain tube in rear of unit to ensure no restrictions. Found buildup in drain tube valve. Cleaned out. Good flow through. Op test good."
We serviced a
MAYTAG DRYER
Model MGD5900TW0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/23/2021
"Replace thermistor,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near South Euclid, OH 44121
Corina B
Job Details: 06/23/2021
"CC that the unit does not turn on. Confirmed. When turning the machine on the ui would not let you select a load. Will not go into diag. Has a stuck key. Will need a main control and ui. ; ordrng 1 W10911042 (Ui) and 1 W11201286 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near North Royalton, OH 44133
Marie V
Job Details: 06/23/2021
"Cc that the strike broke. Confirmed. Replace strike and ran auto test , heard noise coming from belt, replaced belt from T/S, ran auto test and manual to test lock and calibration. Op test ok.; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/23/2021
Installed leds in freezer OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model Mhw8630hc1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/23/2021
Installed control OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma Heights, OH 44130
Marie V
Job Details: 06/23/2021
Cc that the unit is not agitating or spinning the clothes out. Ran diag found error code of f7e6 motor fault. Tilted unit and found shifter off place. Replace shifter. Ran auto test and started a normal cycle. Op test ok.
We serviced a
KENMORE WASHER
Model 110.2813241
Near Geneva, OH 44041
Jeff M
Job Details: 06/23/2021
The agitator is stripped out needs new agitator. No eta; ordrng 1 W10752285 (Wash plate) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/23/2021
"Cc unit doors pop open, not staying closed.Advised customer that this is a normal operation for these models. However, unit is tilting forward too much and will contribute to the doors not staying closed. Raised front of unit up to maximum. Doors still will not gravity close. Floor is not level. Used shims under front of unit. Achieved gravity close for both doors. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, OH 44011
Gabriel P
Job Details: 06/23/2021
"Found big shifter out of cam replace for the original one from truck stock,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near South Euclid, OH 44121
Corina B
Job Details: 06/23/2021
"CC that the unit is not working. Confirmed. Checked the power at the control to the pump and motor, 0 volts. Will need a control and pump and motor. ; ordrng 1 W11025157 (Pump and motor) and 1 W10906426 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Brecksville, OH 44141
David R
Job Details: 06/23/2021
"Cc unit is not drying, customer said knife or something fell onto heater. Going through diagnostics, no error codes, running through to check heater at end. Heater is coming on. Poured water on and showed customer. Cleaned off all burnt particles under heater. Unit is running correctly. As far as the burning smell. Would recommend dishwasher cleaner or looking online if needed to see what else can dissipate the smell. Smell will go away over time. Unit test good."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near North Royalton, OH 44133
David R
Job Details: 06/23/2021
"Cc plastic burning smell. Took off cover to terminal block. Started oven. Saw sparking. Found wires on terminal block not seated all the way on. Inspected, nothing is burnt. Corrected position of wires, tight. Tested. Good. Heating, no sparking. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Strongsville, OH 44136
David R
Job Details: 06/23/2021
"Cc unit did not spin out towels. Found unit was loaded with lots of towels in. When trying to spin, would bang and go off balance and could not spin. Let customer know know about 6-8 bath towels to be used as a loaded. Tested on drain/spin. Spinning, no banging. Also found the spot customer had unit in was sloped and could be causing off balance as well. Moved unit out to flat surface. Unit is good. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/23/2021
Cc led out Found leds in freezer out needs led ; ordrng 3 W11462342 (Led)s
We serviced a
AMANA RANGE
Model AGR5715QDW
Near Parma Heights, OH 44130
Marie V
Job Details: 06/23/2021
"Cc that the oven does not always light and that the control panel is broken. Confirmed, replaced ignitor , temp sensor and control. Preheated unit to 350* and cycled. Op test okBrought core for return."
We serviced a
FRIGIDAIRE WASHER
Model LTF6700FS0
Near Madison, OH 44057
Jeff M
Job Details: 06/23/2021
Installed the new part op tested good. Door striker
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44120
Jason N
Job Details: 06/23/2021
"Installed gearcase. Ran auto test and calibration. All functions passed, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near South Euclid, OH 44118
Corina B
Job Details: 06/23/2021
"Entitlement is good. CC that the ff is not cold enough. Confirmed ff 58* Fz 5*10*. Found no cold air circulation to the top of the ff section. Checked the damper, opening and closing. The evap fan is running. Good frost pattern on the evap. Called t/l to replace the fan. Will need a damper, fan control and ui. Office to reschedule ; ordrng 1 W11087463 (Damper) and 1 W11369036 (Fan) and 1 W11394630 (Ui) and 1 W11487480 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Avon, OH 44011
Marie V
Job Details: 06/23/2021
"Replace drain pump and ran auto test, pass. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/23/2021
Cc unit did not have leveling legs installed. Installed leveling legs using customer supplied pre Id parts. Leveled unit. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/23/2021
Found evaporator frozen ran diagnostics test force defrost it work bi metal good thermister all good steam evap advice customer that if it happens again she will need control
We serviced a
AMANA DRYER
Model NED4655EW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/23/2021
"Found screw stuck at the seal correct issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Strongsville, OH 44149
David R
Job Details: 06/23/2021
"Took pics. Dent is on the side of the unit, cannot be repaired. Happened either in factory or delivery. Calling techline to document. Documented dents and scratches. W10134625 is touch up paint if customer wants. Gave customer service number to customer, let her know dents non repairable. She is going to call Costco/Whirlpool to get either an exchange or refund for some money."
We serviced a
KENMORE WASHER
Model 110.2881279
Near Euclid, OH 44119
Joe O
Job Details: 06/23/2021
"Cc: not spinning, not drainingPulled drain off unit. Unit started spinning. Found drain pump is plugged up. Needs drain cleared. Customer does not want to repair at this time."
We serviced a
WHIRLPOOL RANGE
Model GS445LEMS2
Near Cleveland, OH 44119
Joe O
Job Details: 06/23/2021
Cc: touch panel not functioningFound intermittent touch on panel. Needs controlControl shows discontinued.; ordrng 1 WP8524252 (Control(discontinued))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44110
Joe O
Job Details: 06/23/2021
"Cc: buzzing noise, low water pressureFound unit sitting on the floor causing buzzing noise. Found customer had saddle valve on pvc water line causing low water pressure. Customer needs supply water valve replaced."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44108
Joe O
Job Details: 06/23/2021
Cc: worried unit is going to blow upFound error codes f0e5(off balance) f2e1(stuck key). Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PLAW0
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/23/2021
Cc: not draining at end of cycleRan test cycle. Could not duplicate issue. Op test ok
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44111
Corina B
Job Details: 06/23/2021
"Replaced the agitator, cam, belt and cap. Started a spin cycle. Optest ok."
We serviced a
MAYTAG DRYER
Model MGDE900VJ1
Near Madison, OH 44057
Jeff M
Job Details: 06/23/2021
The unit will not turn on as an F01 code main control failure needs a new main control; ordrng 1 WPW10174746 (Main control) and 1 S
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW1
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/23/2021
"Cc unit leaking. Ran auto test. No leaks found on auto test. Filled tub with water, found leaking from bellow. Multiple holes in bellow. Unit will need need bellow gasket. Part not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 WPW10381562 (Bellow)"
We serviced a
KENMORE REFRIGERATOR
Model 10657282790
Near Parma, OH 44130
Corina B
Job Details: 06/23/2021
"Replaced the thermostat. Steamed out the evaporator. Optest ok. ; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Marie V
Job Details: 06/23/2021
"Cc that the unit was not working good las time it was used it was making clicking noise and it wouldnt agitate or spin. Ran diag no error codes. Ran auto test, unit did not agitate. Found shifter off place. Replace from T/S. Ran calibration and auto test. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC15M0EW0
Near Cleveland, OH 44108
Dan H
Job Details: 06/23/2021
"Customer complaint that right rear element is not heating, Confirmed, infinite switch is jammed, unit needs new infinite switch ; ordrng 1 WP3148953 (Infinite switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE554CSS3
Near Novelty, OH 44072
Joe O
Job Details: 06/23/2021
Cc: not heatingFound error code f7e1(no heat). Found low water temps at start of cycle. Advised customer to run hot water at sink prior to starting unit. Ran diagnostics test. Heater is functioning. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Newbury Township, OH 44065
Joe O
Job Details: 06/23/2021
Installed dryer repair kit. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model KOSC504ESS01
Near Windham, OH 44288
Brian M
Job Details: 06/23/2021
Cc unit pushed out and not leveled on the outside But the inside racks are now leveled Called whirlpool they asked If unit is physically damaged No physical damage Found unit not installed on flat surface just slats Installation manual says needs to be flat surface Advised customer on installation And once unit is installed according to manual to reach back out.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Avon, OH 44011
Gabriel P
Job Details: 06/23/2021
Replace timer ran unit for 20 minutes and it started working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Columbia Station, OH 44028
David R
Job Details: 06/23/2021
"Cc water filter not coming out. Found water filter housing clip missing to get filter out. Had an extra housing on truck, replaced the clip. Tested multiple times. Good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model LA5578XTN0
Near Cleveland, OH 44108
Dan H
Job Details: 06/23/2021
"Customer complaint that unit is not agitating, confirmed, motor smells burnt, transmission is seized, frame is rusted through and not holding case in place, unit needs new transmission and motor; ordrng 1 3360629 (Transmission) and 1 WP661600 (Motor)"
We serviced a
KENMORE DISHWASHER
Model 665.13093N413
Near Madison, OH 44057
Jeff M
Job Details: 06/23/2021
The unit fills with water it does not wash off the motor is receiving power motor. EST only ; ordrng 1 W11087376 (Sump) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/22/2021
Yeah icemaker filter was frozen I steamed up the fill tube this issue occurred after a power outage its a good possibility it was a fluke.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, OH 44103
Corina B
Job Details: 06/22/2021
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL04
Near Rocky River, OH 44116
Corina B
Job Details: 06/22/2021
Replaced the valve. Cust can install the cover. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DRYER
Model DRSR495GG7WW
Near Geneva, OH 44041
Jeff M
Job Details: 06/22/2021
They sent me two of the same large gas valves I double checked the part numbers that I ordered I ordered the correct numbers they were packed incorrectly I installed the gas valve that was provided the unit appears to be working now customer wants the other gas valve installed also its better to do these in pairs anyway. Re-order the smaller gas valve; ordrng 1 WE4X693 (Gas valve)
We serviced a
JENN-AIR RANGE
Model JDS1750EP1
Near Perry, OH 44081
Joe O
Job Details: 06/22/2021
"Cc: f2e1 errorFound error f2e1(stuck key). Intermittently allowing selections. Needs keypadKeypad out of stock, office to reschedule ; ordrng 1 W11039015 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/22/2021
"Cc that the unit is not spinning out the clothes. Ran diag found error code of f0e5 off balance load detected f5e3 lid unlock fault f2e1 stuck key. Deleted error codes and ran auto test. Saw impeller higher than normal. Pulled the hole shaft whit impeller when auto test was done. Unit will need gearcase. Took pics. Cust will not fix.; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lorain, OH 44055
Gabriel P
Job Details: 06/22/2021
"Replace cam and belt,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Garrettsville, OH 44231
Brian M
Job Details: 06/22/2021
Cc unit not making ice and has clumped in bin Found icemaker to have a clogged fill tube Clear clog ran test harvest OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD5700SW0
Near Kent, OH 44240
Brian M
Job Details: 06/22/2021
Cc unit not heating Found unit to heat normally but once warmed up coils stopped Replaced using truck stock OP Test Ok ; used 1 279834 (COIL) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGH2844LPE
Near Geneva, OH 44041
Jeff M
Job Details: 06/22/2021
The unit is not making any ice. I found the cavity was broken and the sensor for the icemaker is also broken. Theres no water making it to the dispenser. I inspected the water solenoid in the back. Then I disconnected the waterline to the door dispenser. when you hit the door dispenser for water with the waterline disconnected on the water valve theres no water comes out indicating that the solenoid has failed and needs replaced. The back wall of the refrigerator has rust damage from the heat exchanger lines to the evaporator located inside the icemaker. Because of this I recommended to the customer not to fix the machine and recommended for them to call Frigidaire to see if theres anything that they can do this unit is non-repairable.; ordrng 1 243297613 (Ice maker) and 1 S and 1 242253002 (Water valve)
We serviced a
GE DISHWASHER
Model GDT695SSJSS
Near Painesville, OH 44077
Jeff M
Job Details: 06/22/2021
The drain pump is getting power but its not rotating needs a new drain pump; ordrng 1 WD19X24829 (Pump) and 1 S
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYW02
Near Westlake, OH 44145
Gabriel P
Job Details: 06/22/2021
"Follow each step of seal system and lock ring them put in to vacuum and add refrigerant 134 no leak showing,opt test ok"
We serviced a
MAYTAG WASHER
Model LAT9700AAW
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/22/2021
"Disassembled unit, drained oil from transmission. Replaced bottom nose seal. Refilled with fresh oil. Reassembled unit. Ran wash test then spin test, unit will only agitate. Brake assembly not disengaging for spin mode. New brake assembly would require special tool for replacement, tool (Y038315)is no longer available. No further repair to be done on unit."
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/22/2021
"Customer complaint that right rear igniter is not arcing, confirmed, found igniter cracked and arcing under burner head, unit needs new igniter, part is out of stock so not scheduling return appointment ; ordrng 1 W11453920 (Igniter)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Strongsville, OH 44136
David R
Job Details: 06/22/2021
"Cc unit not filling up. Found that the drain hose is on the floor. Let customer know per owners manual that the drain hose has to be a certain height, check owners manual if needed. Usually suggest the height of the washer. Corrected, put hose in tub next to it. Ran a normal cycle. Showed customer. Unit test good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Broadview Heights, OH 44147
David R
Job Details: 06/22/2021
"Cc unit not spinning. Found hub is stripped. Screws are stripped inside as well. Will need a new basket, hub and screws. Basket is under 10 year extended warranty. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 W10752719 (Basket) and 1 W10528947 (Hub) and 6 WP8533953 (Screws)s, used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Mentor, OH 44060
Jeff M
Job Details: 06/22/2021
The drain in the rear was frozen I replaced it with truck stock unit tested good the part is covered under a manufacturer special projects service W10632338E; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Brecksville, OH 44141
David R
Job Details: 06/22/2021
"Replaced water valve. Tested. Good. Pipes still chatter a little, older house. Customer wants to keep in new part."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/22/2021
Replace door opt test ok
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Painesville, OH 44077
Joe O
Job Details: 06/22/2021
replace door opt test ok
We serviced a
GE DISHWASHER
Model GDWF160R10SS
Near Painesville, OH 44077
Joe O
Job Details: 06/22/2021
Installed water valve. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model GDF530PGM0CC
Near Painesville, OH 44077
Joe O
Job Details: 06/22/2021
"Cc: not heatingCustomer replaced heating element, did not reset fuse. Reset fuse. Ran diagnostics test cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44129
David R
Job Details: 06/22/2021
Cc unit not coming on. Press on button multiple times and unit coming right on. Audio working. No error codes. Ran a normal cycle. Good. Also wanted unit leveled and adjusted. Corrected. Tested. Good. Unit working good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chagrin Falls, OH 44023
Dan H
Job Details: 06/22/2021
"Customer complaint that lid is locked, ran entitlement, unit is under warranty until 7/14/21, ran diagnostics found f7e1(basket speed fault) error code, unit is not spinning, found a piece of plastic jammed between tub and basket, plastic piece fell into tub while attempting to remove, unable to remove basket to retrieve, unit needs new basket, tub, hub, gearcase, drain pump filter and wash plate, several parts are out of stock so not scheduling return appointment ; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Hub) and 1 W10752719 (Basket) and 1 W11089264 (Filter) and 1 WP8533928 (Screw) and 1 W11219115 (Tub) and 1 W11454734 (Gearcase)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Bedford Heights, OH 44146
Dan H
Job Details: 06/22/2021
"Customer complaint that unit is not cleaning, wash motor tests good, unit is operating as designed"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/22/2021
"Customer complaint that there is no control over burners and unit is not level, adjusted burners and leveled unit, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT519SZDM00
Near Cleveland, OH 44109
Dan H
Job Details: 06/22/2021
"Customer complaint that unit is not cooling, freezer section temperature at 46 degrees, fresh food section temperature at 59 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, installed new evaporator fan motor, op test good ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, OH 44113
Dan H
Job Details: 06/22/2021
"Customer complaint that unit shuts off after a few minutes, ran diagnostics no error codes found, moisture sensor is working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/22/2021
"Cc unit not powering on unit Customer stated unit will randomly not power on or not respond, would have to unplug unit and plug back in to be able to use. Found unit will not power on. Checked power in to control board, good at 121v, checked power out to ui, good at 13.7v. Unit powered on, but UI functions not responding. UI or main board communication issue. Ordering both console and main board. Main control not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 W11378949 (Console) and 1 W11512506 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Eastlake, OH 44095
Jeff M
Job Details: 06/22/2021
The left side of the upper rack rail was catching the seal pulling the seal out of its channel. I installed the new sealed unit tested good. I dont think the original seal was pressed into the channel completely allowing a little bit of overhang for the rack to catch on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Streetsboro, OH 44241
Brian M
Job Details: 06/22/2021
Installed led OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Parma, OH 44129
David R
Job Details: 06/22/2021
"Cc unit will sometimes make ice and when they use it all up, sometimes takes days to make or drop anymore. Went into diagnostics, icemaker error codes reading E2, motor lost position. Went through and cycled icemaker and called for water. Ordering icemaker ; ordrng 1 W11294907 (Icemaker)"
We serviced a
SAMSUNG DRYER
Model DV45K6200EZ/A3
Near Parma, OH 44129
David R
Job Details: 06/22/2021
"Replaced rollers, all 4. Replaced idler. Tested, good. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB1
Near Highland Hills, OH 44122
Jason N
Job Details: 06/22/2021
"Installed infinite switch and knobs. Could not test unit, customer had moved unit out to garage and replaced with another."