Near Brook Park, OH 44142
David R
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW5000DW2
"Replaced parts, good. Ran calibration, good. Unit is working properly. There are 3 extra gearcases that were sent out to customers house. No room on truck from them. Unit is good. Op test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
02/16/2021
DRYER AMANA NED4655EW1
Replace seal opt test ok
Near Broadview Heights, OH 44147
Corina B
Job Details:
02/16/2021
DRYER MAYTAG MEDX655DW1
Replaced the drum. Optest ok.
Near Lorain, OH 44055
Gabriel P
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW4955HW2
"Customer complaints that unit does not fill all the way to the top and that he fills clothes all the way to the top I advise him not to also told him a full load is 7 regular bath towels and explain why unit does not fill all the way,opt test ok"
Near Broadview Heights, OH 44147
Corina B
Job Details:
02/16/2021
DRYER WHIRLPOOL WGD5620HW2
"Cust showed pop, sent pic. CC that there is a rattling noise. Found the exhaust rattling. Adjusted the exhaust. Optest ok."
Near Westlake, OH 44145
Gabriel P
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW5000DW3
Cc of loud noise on washer when last spin cycle was in process. Verified all components under washer and found pulley teeth stripped replace from t/s ; used 1 W10721967 (Cam) from stock
Near Conneaut, OH 44030
Jeff M
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW5000DW1
Installed new part op tested good
Near Shaker Heights, OH 44122
Jason N
Job Details:
02/16/2021
COMPACTOR KITCHENAID KTTS505ESS0
Cc unit not shutting off when cyclingConfirmed unit will cycle down then back up with out shutting motor off. Checked container switches. Found upper directional switch up contacts open. Unit needs directional switch. ; ordrng 1 WP777811 (Directional switch)
Near Geneva, OH 44041
Joe O
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW4816FW2
Cc: spin cycle takes a long timeFound no stored error codes. Ran auto test. Ran drain and spin. Ran calibration. Op test ok
Near Ashtabula, OH 44004
Jeff M
Job Details:
02/16/2021
DRYER WHIRLPOOL MGD6230HW0
I went over the machine I cannot find an issue I was told that this washer was returned, customers drain set up was incorrect
Near North Royalton, OH 44133
David R
Job Details:
02/16/2021
WASHER MAYTAG MHW8630HW3
"Cc questions about detergent. Went through owners manual. Explained about automatic detergent dispenser. Also went over concentration level of detergent. No error codes. Checked diagnostics cycle, good. Detergent pump is taking soap from dispenser. Good. Unit test good."
Near Ashtabula, OH 44004
Jeff M
Job Details:
02/16/2021
DRYER SAMSUNG DV400EWHDWRAA
Do too the length of the venting the unit overheated and damaged the element an fuse ; ordrng 1 DC97-14486D (Heater) and 1 DC47-00016A (Fuse)
Near Berea, OH 44017
David R
Job Details:
02/16/2021
DISHWASHER MAYTAG MDB8959SFZ4
"Cc unit not turning on, checked and found unit not getting power. Checked and found out outlet switched turned off. Turned on. Checked, unit is good. Op test ok"
Near Elyria, OH 44035
David R
Job Details:
02/16/2021
DRYER MAYTAG MEDC300BW0
"Cc unit not starting. Found open thermal fuse. Also found power cord charred a little. Customer said they will replaced power cord themselves. Took pics. Replaced fuse from t/s tested, good. Turning on and heating properly. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Strongsville, OH 44136
Marie V
Job Details:
02/16/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Cc that the unit has a bad pump and control panel. Pump is not working. , ran diag found and error code of F1E2 control software issue. Unit will need a main control and a new pump motor. ; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump motor)"
Near Rocky River, OH 44116
Gabriel P
Job Details:
02/16/2021
DRYER WHIRLPOOL WED4950HW0
Customer wanted to verify if unit was working correctly because she was told she had 48hrs to make sure the unit was working correctly we verified unit and unit is working as designed.AT
Near Chardon, OH 44024
Brian M
Job Details:
02/16/2021
DRYER WHIRLPOOL WED4850XQ1
Cc dryer not working Customer has a weak breaker and it will not reset Advised on getting breaker replaced by electrician
Near Fairview Park, OH 44126
Gabriel P
Job Details:
02/16/2021
DISHWASHER WHIRLPOOL MDB4949SKB0
Verified unit for error codes f8e4 overfill float switch open and f9e2 drain motor electrical problem found water on float switch pan striggering f8e4 error empty pan check for leaks no leaks at the moment advise customer to monitor cant duplicate issue
Near Painesville, OH 44077
Jeff M
Job Details:
02/16/2021
DRYER MAYTAG MED7230HC0
Installed the new part op tested good.
Near Willoughby, OH 44094
Dan H
Job Details:
02/16/2021
WASHER MAYTAG MVW7232HW0
"New control, op test good"
Near Chardon, OH 44024
Brian M
Job Details:
02/16/2021
RANGE KENMORE 790.4200361
"Installed gauges and still no change called Frigidaire tech line back they told me I needed to replace the relay board not the gauges ; ordrng 1 316443910 (board), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jeff M
Job Details:
02/16/2021
WALL OVEN WHIRLPOOL WOC54EC7HS03
The display was frozen I cycled the power unit started to work needs a new user interface. I messed up with ordering parts I applied all the lock ring pieces I used on this job.; ordrng 1 Tjaf1200 (Ext tube) and 1 L13000674 (Lock ring) and 1 L13002334 (Ring) and 1 L13000630 (Ring) and 1 L13000675 (Ring) and 1 L13000638 (Ring) and 1 W11367329 (Ui)
Near Maple Heights, OH 44137
Jason N
Job Details:
02/16/2021
WASHER MAYTAG MVW7232HW0
"Cc unit offbalance and vibrationRan diagnostics, no codes stored. Ran auto test, all functions passed. Ran drain and spin test with 4 large wet towels. Unit operation normal, vibration and tub movement acceptable. Unit is working as designed."
Near Chesterland, OH 44026
Brian M
Job Details:
02/16/2021
RANGE KITCHENAID KFDD500ESS02
Cc that they had gas and fire department out and detected that valve was leaking Did a bubble test on all visible gas lines no bubbles But customer wants regulator to be changed just in case ; ordrng 1 W10582429 (valve-gas)
Near Independence, OH 44131
Corina B
Job Details:
02/16/2021
DRYER WHIRLPOOL WED4815EW1
Cc overheating and scratching noise. Found shaft on the motor loose. Put it back into place. Will need motor and wheel. ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)
Near Cleveland, OH 44135
Gabriel P
Job Details:
02/16/2021
DRYER AMANA NED4655EW1
Cc dryer only drys on auto dry we tested the unit and was working as designed what we found was that both dryers were on the same vent causing it to have poor airflow causing it not to dry correctly. Told customer they will need to have both dryer on separate vents for them to dry properly. Also FaceTimed bj for second opinion on installation and stated that it was installed incorrectly. AT
Near Seven Hills, OH 44131
Gabriel P
Job Details:
02/16/2021
DRYER MAYTAG MEDB835DW4
"Found pulley squeaking replace from dryer kit all the rollers everything that came in the kit,opt test ok also customer has a 3year extended warranty she calling lowes right now advise her that if we dont get a authorization number from lowes shw will be bill.customer said she will continue to be on hold and will get the work order for ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Beachwood, OH 44122
Brian M
Job Details:
02/16/2021
RANGE HOOD IKEA IHW51UC0FS2
Cc that they have to hold in fan speed for a min for it to stay on Found switches not functioning properly Needs button control board ; ordrng 1 W11328754 (Control)
Near Pepper Pike, OH 44124
Brian M
Job Details:
02/16/2021
REFRIGERATOR KITCHENAID KRFC300ESS03
Leveled unit OP Test Ok
Near Cleveland, OH 44144
Marie V
Job Details:
02/16/2021
WASHER MAYTAG MVWX655DW2
"Replaced parts. Ran calibration. Op test ok, cust filled a load and tested unit."
Near Lakewood, OH 44107
Marie V
Job Details:
02/16/2021
RANGE KITCHENAID KSGG700ESS1
Cc that the unit has burners not even. Confirmed all burners are flickering on the righ side where the gap is . I saw this same complaint before and ordering caps and burners fix the issue. Ordering parts. Cust can put himself. ; ordrng 1 W10876582 (Caps) and 1 W11106799 (Burner) and 1 WPW10256028 (Right front) and 1 WPW10256025 (Burner right and rear) and 1 W10836467 (Burner)
Near Solon, OH 44139
Jason N
Job Details:
02/16/2021
DISHWASHER WHIRLPOOL JDB3600AWS5
Cc unit door binding when opening to loadFound side insulation caught in LH door cable and pulleys. Removed insulation from cable/pulley. Door operation test good. Leveled unit using leveling feet. Op test good.
Near Solon, OH 44139
Jason N
Job Details:
02/16/2021
REFRIGERATOR WHIRLPOOL WRS315SNHW03
Cc unit doors not level. Customer stated unit was not installed correctly and is not level. Pulled unit from cabinet space. Very tight fit. Floor was already scrapped prior. Snapped pics. Verified unit will fir into cabinet space. Pushed back into space and leveled unit/doors. Customer satisfied with level and install into space.
Near Rocky River, OH 44116
Marie V
Job Details:
02/16/2021
DRYER GE GTD33EASK0WW
"Cc that the unit is not heating and thinks that is not rotating that you have to keep start press in order to hear motor run.. Check for power is good. Found drive belt broken. Unit will not run with out the belt. Cus will call back if they want to continue whittle repair ; ordrng 1 WE12M29 (Drive belt) and 1 WE12X20395 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby Hills, OH 44094
Jason N
Job Details:
02/16/2021
COOK TOP WHIRLPOOL W3CG3014XB02
Installed cooktop control plate. Op test good.
Near Bedford Heights, OH 44146
Jason N
Job Details:
02/16/2021
DRYER MAYTAG MEDX655DW1
"Cc unit not heating Customer stated start button came apart. Confirmed start push button pushed back into console. Start button not damaged, came detached from console holder. Reinstalled. Ran dryer op test, notice timer is not advancing. Checked power to timer motor. Good at 116v. Customer stated its been like that for awhile, just never called about it. Quoted customer timer replacement. ; ordrng 1 WPW10642928 (Timer)"
Near Mayfield, OH 44143
Jason N
Job Details:
02/16/2021
REFRIGERATOR JENN-AIR JFFCC72EFS00
"Cc ice container jammed upCustomer stated ice container is unable to be removed. Confirmed ice container is stuck in door, unable to be removed. Tried to pry out and away. Concerned will damage ice container. Advised customer may have to break ice container in order to be removed. Quoted new ice container. ; ordrng 1 W11033825 (Ice container)"
Near Mayfield, OH 44143
Jason N
Job Details:
02/16/2021
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"Cc unit not cooling Found ff evaporator frozen over. Checked functions per service pointer W11033419D. Control version is correct 7.0.0. Checked thermistors functions. Found ff evaporator thermistor reading 78 degrees, out of range. Unit needs ff evap thermistor, which is part of the evaporator cover. Customer stated they cant get a hold of their warranty company. Quoted repair.; ordrng 1 W10889841 (Evap cover w/ thermistor)"
Near Madison, OH 44057
Joe O
Job Details:
02/16/2021
WASHER WHIRLPOOL ???????
"Did not look at unit, customer stated leaking behind the wall. Need a plumber. Advised maintenance"
Near Geneva, OH 44041
Joe O
Job Details:
02/16/2021
WASHER MAYTAG MVWB835DC4
Installed control and ui. Ran auto test and calibration. Op test ok
Near Painesville, OH 44077
Jeff M
Job Details:
02/16/2021
STACK W/D WHIRLPOOL WET4024HW0
I installed the new part it did not work I called Tech Line he told me to re-order main control board their servers are down he could not document any of the information; ordrng 1 W11189137 (Control)
Near Kirtland, OH 44094
Joe O
Job Details:
02/16/2021
DRYER WHIRLPOOL WED7500GC0
Installed latch and strike. Tested. Op test ok
Near Painesville, OH 44077
Jeff M
Job Details:
02/16/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
I installed the chec valve no change the unit still drips it seems to be dripping faster now. Needs a water valve; ordrng 1 WPW10341329 (Valve)
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
02/16/2021
WASHER WHIRLPOOL WTW4815EW1
"Replace motor,cam,cover,belt ran calibration and auto test pass .opt test ok"
Near Cleveland, OH 44119
Joe O
Job Details:
02/16/2021
WASHER WHIRLPOOL MVW6230RHW
Cc: noiseCustomer stated she has not had a top load washer in years so shes unsure if the noises are normal. Found no stored error codes. Ran quick test cycle. Did not hear any abnormal sounds. Unit is functioning as designed. Op test ok
Near Cleveland, OH 44143
Joe O
Job Details:
02/16/2021
DISHWASHER KITCHENAID KDTE204KPS
"Cc: not workingChecked power at terminal block, found unit was receiving 0v. Unplugged unit. While unplugging unit started. Checked outlet, found outlet has proper power but looking inside outlet see some corrosion took pic. Advised customer unit may be loosing connection in outlet. Plugged unit back in, ran test cycle. Found unit is functioning as designed. Customer Needs outlet replaced. Op test ok"
Near Cleveland, OH 44102
Corina B
Job Details:
02/16/2021
WASHER AMANA NTW4516FW3
Cc filling then stopping. Checked error codes. Long fill no fill. Leveled and readjusted door lock. Ran rinse and spin cycle. Optest ok.
Near South Euclid, OH 44121
Joe O
Job Details:
02/16/2021
WASHER WHIRLPOOL WFW5620HW0
Installed control. Ran quick test cycle. Op test ok
Near Aurora, OH 44202
Brian M
Job Details:
02/16/2021
DRYER WHIRLPOOL MEDC465HW0
"Cc unit heated for a week then stopped Verified unit not heating, checked power checked fuses, pulled drum out and ran with out drum unit started to heat Put back together and unit is heating up properly Can not determine what the cause was"
Near North Ridgeville, OH 44039
David R
Job Details:
02/16/2021
OTR MICROWAVE WHIRLPOOL WOC54EC0AS00
"Replaced parts, tested. Heating properly and lights are working. Good. Op test ok"
Near Aurora, OH 44202
Brian M
Job Details:
02/16/2021
DISHWASHER GE GDT635HSJ2SS
Cc of a noise when washing Ran several test cycles and waited for it to switch from upper and lower a few times Could not duplicate a abnormal noise at this time
Near Avon, OH 44011
Marie V
Job Details:
02/16/2021
REFRIGERATOR KITCHENAID KRSF705HPS00
"Defrosted the evap. Replaced evaporator cover , thermistor and control. Advice cust to allow unit 24 hours to reach its normal temps. Brought core for return. Op test ok"
Near Kent, OH 44240
Brian M
Job Details:
02/16/2021
RANGE WHIRLPOOL WFG320M0BS
Complaint UI not turning on Found wire not connected to board Plugged wire in OP Test Ok
Near Solon, OH 44139
Joe O
Job Details:
02/16/2021
DISHWASHER MAYTAG MDB4949SHZ
Cc: not dryingFound heater wire disconnected. Re connected heater wire. Ran test cycle. Op test ok
Near Avon Lake, OH 44012
Marie V
Job Details:
02/16/2021
DRYER KENMORE 110.6613241
"Cc that the unit died. Check for power L1 to N 120 fromL2 to N 1#0 and from L1 to L2 240v. Found motor not moving at all, motor is Ceased and rollers and pulley as wheel. Motor is receiving 120 volts, centrifugal switch on motor cannot be moved by hand. Also cust has foil vent on dryer , explain that thats a fire hazard that it will need to be a semi rigid or flexible metal vent. Cust will not fix. ; ordrng 1 279827 (Motor) and 1 WP691366 (Pulley) and 2 349241T (Rollers)s, used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Corina B
Job Details:
02/16/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB01
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
Near Solon, OH 44139
Joe O
Job Details:
02/16/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Cc: right side ff door not level, ice door not opening, freezing food in ff section, replace filter light keeps coming on every month, low water pressureFound temps in ff section at 37 degrees. Advised customer on loading unit. Found ice chute full of ice. Found unit has a Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Cleared ice from dispenser chute. Ice door is functioning. Unsure of how the ice buildup in chute. Adjusted door. Advised customer with low water pressure at dispenser the unit is going to think its using much more water and will continue to give the order filter light. Op test ok"
Near Painesville, OH 44077
Dan H
Job Details:
02/16/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Installed new door panel , op test good"
Near Atwater, OH 44201
Brian M
Job Details:
02/16/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TW5
Cc of no cool Found compressor on and running no frost pattern Unit has refrigerant leak Needs compressor and Evap ; ordrng 1 5303918274 (evaporator kit) and 1 240550946 (Compressor)
Near Amherst, OH 44001
Marie V
Job Details:
02/16/2021
WASHER MAYTAG MHW6630HW0
"Cc that the unit was giving them an error code and that is leaking. Unit has old dispenser , ran diag found F5E4 unlocked failure F8E1 long fill F0E5 of balance load. Ran a rinse cycle. No leaks. Tilted unit check hoses and clamps at bottom of unit they were all in placed, no holes on hoses. Drain hose is not tight on the drain hole. Advice cust to correct that issue. Cust will try to call Maytag to see if they help with repair.; ordrng 1 W11465533 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
Near Geneva, OH 44041
Brian M
Job Details:
02/16/2021
DISHWASHER WHIRLPOOL WDF330PAHW2
Customer showed pop took pic Cc unit not washing Found sump assembly running but not creating pressure Needs sump assembly ; ordrng 1 W11025157 (pump&motor)
Near Geneva, OH 44041
Jeff M
Job Details:
02/15/2021
WASHER WHIRLPOOL WFW9050XWOO
There is a hole in the bellow needs replaced estimate ; ordrng 1 WPW10381562 (Bellow) and 1 Ship
Near Lorain, OH 44052
Gabriel P
Job Details:
02/15/2021
DRYER WHIRLPOOL WED5100HC0
"Found error f3e2 moister sensor shorted or open comfirn,ordering parts ; ordrng 1 WPW10298258 (Harness sensor) and 2 WP3387223 (Sensor)s"
Near Bay Village, OH 44140
Gabriel P
Job Details:
02/15/2021
RANGE WHIRLPOOL WGG745S0FS02
"Found ui keys shorted,ordering controls ; ordrng 1 W10879583 (Control panel) and 1 W10878844 (Control)"
Near Columbia Station, OH 44028
David R
Job Details:
02/15/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
Replaced part. Tested. Good. Op test ok
Near Geneva, OH 44041
Jeff M
Job Details:
02/15/2021
DISHWASHER FRIGIDAIRE FFID2426TTT
The drain hose had a small blockage I cleared the blockage op tested good
Near Elyria, OH 44035
Gabriel P
Job Details:
02/15/2021
DRYER WHIRLPOOL WGD5100HW0
"Replace burner assembly,opt test ok"
Near Lakewood, OH 44107
Corina B
Job Details:
02/15/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0
Did not receive the control. Pump and motor is here.; schdld next appmnt for 2/19 FRI !
Near Ashtabula, OH 44004
Jeff M
Job Details:
02/15/2021
REFRIGERATOR WHIRLPOOL WRT314TFDW00
The vibrating was coming from the static condenser along the back of the fridge. Customer purchased the fridge online she does not have a Receipts she was never told that she needed to Receipts. She was told by Whirlpool that we would just look up the information. I told her she needs a proof of purchase once she gets the proof of purchase to email it to our company
Near North Ridgeville, OH 44039
David R
Job Details:
02/15/2021
WASHER WHIRLPOOL WTW5105HW0
"Cc of noise in spin, showed video. Found capacitor screw was stripped, cap hanging down hitting cam in spin. Put in a bigger screw to hold in, tested. Good. Op test ok"
Near Westlake, OH 44145
Gabriel P
Job Details:
02/15/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Replace racks,but they needed the two clip stoper for the end of track they were missing,ordering no need to schedule appointment customer will install ; ordrng 2 W10508950 (Stopper)s"
Near Painesville, OH 44077
Jeff M
Job Details:
02/15/2021
RANGE WHIRLPOOL WEG750H0HZ0
The unit was in demo mode I removed it from demo mode the unit works properly now I have a new part for return
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/15/2021
WASHER MAYTAG MVW6230RHW0
"Replace panel,opt test ok"
Near Chagrin Falls, OH 44022
Brian M
Job Details:
02/15/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Cc ice not dispensing Found auger motor locked up Needs motor ; ordrng 1 W10822606 (motor)
Near Painesville, OH 44077
Jeff M
Job Details:
02/15/2021
DRYER GE DWSR463EG70
The door attach was broken this machine has a reversible door I remove the door attached that was not being used and put it in the side that is being used unit tested good. Service call and labor charge is applied to the washer PVR
Near Mentor, OH 44060
Dan H
Job Details:
02/15/2021
WASHER WHIRLPOOL WTW5000DW3
"Installed new gearcase, cam kit, and belt, op test good"
Near Strongsville, OH 44149
David R
Job Details:
02/15/2021
DRYER WHIRLPOOL WED8500DC2
Cc squeaky noise. Found idler bad. Replaced with bracket that had idler. Tested. Good. Op test ok; used 1 W10837240 (Bracket with idler) from stock
Near Strongsville, OH 44136
David R
Job Details:
02/15/2021
WALL OVEN KITCHENAID KODE500ESS04
"Cc of oven cavity. Some of the finish is chipping off. Contacting tech line, Rich. Documented. Marked as non repairable item on his end. Advised customer to call customer support or relations to see if anything can be done further."
Near Rocky River, OH 44116
Corina B
Job Details:
02/15/2021
MICROWAVE WHIRLPOOL WML55011HS6
Parts have not arrived.; saved tckt
Near Lyndhurst, OH 44124
Jason N
Job Details:
02/15/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Cc valve on back on unit is leakingConfirmed inlet valve has cracked plastic housing. Replaced using misc. truck stock. Turned water on, checked for leaks, no leaks. Tested dispense. Water dispense test good. Op test good.; used 1 Wpw10498976 (Valve) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details:
02/15/2021
WASHER WHIRLPOOL WTW7120HW0
Did not find no errors on unit ran test pass is working as designed cannot duplicate unit
Near Strongsville, OH 44136
David R
Job Details:
02/15/2021
OTR MICROWAVE KITCHENAID KMHS120EBS5
"Cc unit not coming on. Found switches shorted fuse. Replaced from t/s. Tested. Unit heated. Op test ok; used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490 (INTERLOCK SW KIT) from stock"
Near Mentor, OH 44060
Joe O
Job Details:
02/15/2021
RANGE WHIRLPOOL GE397LXUS06
"Cc: not heating properlyCustomer stated her thermometer does not read the same temps as unit. Advised customer the bi metal oven thermometers lose Calibration and are not the most accurate way to read temps. Ran test bake to 400, let unit cycle. found average temp of unit is 416 degrees. Customer does not want unit calibrated. Op test ok"
Near Westlake, OH 44145
Marie V
Job Details:
02/15/2021
REFRIGERATOR GE GTS21KCXAWW
Replaced thermostat. Advice cust to allow 24 hours for unit to reach temperature. Also if change the settings on freezer to 7 it will not get enough air on fresh food section . Op test ok
Near Mentor, OH 44060
Jeff M
Job Details:
02/15/2021
OTR MICROWAVE GE JVM6175EF1ES
When you press start on the microwave only the time starts the countdown. The text she has a flow chart and following the flow chart indicates that it needs a new main control estimate only.; ordrng 1 WB27X11080 (Control) and 1 Ship
Near Cleveland, OH 44102
Dan H
Job Details:
02/15/2021
REFRIGERATOR KITCHENAID KRFF507ESS01
"Installed new fresh food section evaporator drain pan, op test good"
Near Berea, OH 44017
David R
Job Details:
02/15/2021
REFRIGERATOR MAYTAG MFI2269VEW5
"Replaced part, programmed. Op test."
Near Streetsboro, OH 44241
Brian M
Job Details:
02/15/2021
DRYER WHIRLPOOL WED7120HW
Installed motor and blower Had heat for 3 min then cut out Heater had grounded out and popped Needs heater ; ordrng 1 WP3387747 (element)
Near Willoughby, OH 44094
Brian M
Job Details:
02/15/2021
DRYER MAYTAG MEDB765FW0
Cc unit not running Found thermal fuse open Replaced using truck stock Advised on having vent cleaned ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Chagrin Falls, OH 44022
Jason N
Job Details:
02/15/2021
DISHWASHER MAYTAG MDB4949SDH2
"Cc unit not draining and needs parts Customer stated unit does not drain and she pulled a part out from the inside and cant get it back on, thinks she broke it. Part in question is the inlet protector cover. Advised her that its made to be removed and I can reinstall it. Ran cancel drain, drain pump humming. Checked for clog in drain hose. Customer has extension hose running to sink plumbing. Tried to removed hose to checked for clog, metal nipple broke away from tail pipe. Advised customer she will need to contact plumber. Replaced drain pump and ran wash test then cancel drain. Unit draining normally. Op test good.; O-emld tckt"
Near Eastlake, OH 44095
Joe O
Job Details:
02/15/2021
OTR MICROWAVE WHIRLPOOL WMH31017HW6
Installed control. Tested. Op test ok
Near Shaker Heights, OH 44122
Jason N
Job Details:
02/15/2021
DRYER WHIRLPOOL WED4800XQ0
"Cc unit start button not workingChecked all thermals, found thermal fuse open, unit needs thermal fuse. Replaced using truck stock. Ran dryer op test. Good heat. Checked venting for airflow. Good airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Parma, OH 44134
Dan H
Job Details:
02/15/2021
WASHER WHIRLPOOL WTW6120HW0
"Customer complaint of loud noise, ran high speed spin and heavy agitate, ran low speed spin and slow agitate, no unusual noises heard, unit is operating as designed"
Near Mentor, OH 44060
Jeff M
Job Details:
02/15/2021
WASHER MAYTAG MHW5630HW0
When the unit fills with water it has a high pitch squealing sound which is caused by a water valve filling. The softener dispenser is not open emptying properly. Needs water valves and a dispenser second tech is required; ordrng 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve) and 1 W11465533 (Dispenser)
Near Streetsboro, OH 44241
Brian M
Job Details:
02/15/2021
WASHER MAYTAG MVWB765FW3
Cc unit not powering on Found unit locked and UI completely unresponsive Unit was plugged in had indicator light unplugged to reset and no light came back Needs UI and control. ; ordrng 1 W11195970 (cntrl-elec) and 1 W11135391 (console)
Near Fairview Park, OH 44126
Gabriel P
Job Details:
02/15/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Cc was there was no cubed ice dispensing from ice box found gasket crooked inside door where ice come out of which it was causing warmer air to come in to ice box causing the ice to create moisture and melting together making it hard to dispense and coming out crushed or in pieces. Recommended customer to verify gasket if same issue happens to make sure gasket is not out of place. Also he was not please that I did a bandage he was angry explain him there is no adjustment to make gasket not to move.Fixed issue tested the dispenser working as designed. Opt test ok. AT
Near Olmsted Township, OH 44138
David R
Job Details:
02/15/2021
DISHWASHER WHIRLPOOL WDF520PADM7
Replaced dispenser. Tested. Good. Op test ok
Near Rocky River, OH 44116
Corina B
Job Details:
02/15/2021
MICROWAVE WHIRLPOOL WMH31017HZ
"CC that there is no power. Plugged unit in, heated water. Optest ok."
Near Moreland Hills, OH 44022
Brian M
Job Details:
02/15/2021
DRYER WHIRLPOOL WED49STBW1
Cc unit not working Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 3392519 () from stock
Near Parma, OH 44129
Dan H
Job Details:
02/15/2021
WASHER MAYTAG MVWC565FW1
"Customer complaint that unit does not complete the cycle, ran diagnostics found f8e1(long/no fill) error code, found drain hose inserted approximately 15 into drain stack , corrected, started normal wash cycle, unit filled and began washing"
