Service History 425 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44109

Corina B

Job Details: 08/04/2021

CC that the unit takes forever to wash or complete a cycle. Confirmed. Service pointer W11531483 to checked the shifter. Found the shifter off the cam. Replaced the shifter from surplus stock. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 08/04/2021

Customer said the load and go drawer not working ordering new also will not need to come back customer will install him self ; ordrng 1 W11413340 (Drawer)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44105

Corina B

Job Details: 08/04/2021

Replaced the control and drain pump. Ran a calibration. Ran a rinse and spin. Brought the core back for return. Opt test ok

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Avon, OH 44011

Gabriel P

Job Details: 08/04/2021

"Found pulley bearings chewed up and squealing giving estimates customer will fix; used 1 279640 (PULLEY-IDR), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Painesville, OH 44077

Jeff M

Job Details: 08/04/2021

Installed the new part op tested good. Sump

We serviced a

MAYTAG WASHER

Model LAT9357AAE

Near South Euclid, OH 44121

Dan H

Job Details: 08/04/2021

"Customer complaint that unit is leaking, confirmed, found water leaking passed tub seal, transmission cannot be removed to replace tub seal, unit cannot be repaired"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Corina B

Job Details: 08/04/2021

CC that there is a noise when first starting the machine. Ran diag no codes. Found basket leaning towards the left side. Leveled the washer. Tested the agitator and spin good. Started a normal cycle. Found the belt slipping. ; schdld next appmnt for 8/19 THU 9-12

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 08/04/2021

"Found fuse open customer already had part so charge for labor and service only,opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HB00

Near Strongsville, OH 44136

David R

Job Details: 08/04/2021

Replaced door switches. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Streetsboro, OH 44241

Brian M

Job Details: 08/04/2021

Cc clean light keeps coming on Ran diagnostics found no errors Ran auto test and calibration Could not duplicate issue

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QS0A

Near Mentor, OH 44060

Jeff M

Job Details: 08/04/2021

Installed the new part op tested good. Pressure kit

We serviced a

WHIRLPOOL KITCHEN

Model WDF520PADM9

Near Cleveland, OH 44120

Jason N

Job Details: 08/04/2021

"Installed drain pump. Connected water and drain lines. Ran wash test , no leaks found. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Shaker Heights, OH 44120

Jason N

Job Details: 08/04/2021

"Recovered refrigerant, installed evaporator and drier, pulled vacuum on system to 29 in/hg. Held vacuum, no change to gauges. Recharged system with 5.0oz of r135a. Unit low side stable at 2psi, good frost pattern starting on evaporator. Installed door stops and hinge covers. Advised customer to allow 24 hrs for unit to desired temps before restocking."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44105

Dan H

Job Details: 08/04/2021

"Customer complaint that unit is not agitating, ran diagnostics no error codes found, found new style shifter had fallen out of cam, installed new old style shifter, op test good"

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Aurora, OH 44202

Brian M

Job Details: 08/04/2021

Cc unit not spinning properly Found motor to be weak and loud Motor is NLA W10363173. ; ordrng 1 W10363173 (motor-drve)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Painesville, OH 44077

Jeff M

Job Details: 08/04/2021

Installed the new part op tested good. Control

We serviced a

KENMORE REFRIGERATOR

Model 253.70313213

Near Solon, OH 44139

Brian M

Job Details: 08/04/2021

Cc unit not cooling properly Found icemaker evap leaking inside fridge and water freezing on bottom pan causing no air flow in fridge Found ice ball on back side of fridge from icemaker Non repairable

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Cleveland, OH 44128

Corina B

Job Details: 08/04/2021

"CC that the unit does not finish a cycle and it leaks. Confirmed. Ran diag F7E1 BASKET SPEED FAULT, F8E5 HOT, COLD REVERSED F7E6 MOTOR FAULT. Tested the cold and hot reversed. Switched the hot and cold. Tested the tachometer failed. Will need a new shifter. Started a normal cycle unit filled to the correct level. Will need a shifter. Office to reschedule ; ordrng 1 W10913953 (Shifter)"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Strongsville, OH 44136

David R

Job Details: 08/04/2021

"New side panel delivered was bent on corners. Took off panel on side of unit to see if anything else was wrong. Found back panels broth bent up. Also found frame work is bent up as well underneath damage from delivery. Frame non repairable. Calling whirlpool to document. Kathy, marked as damaged and non repairable. 7731415123. Giving file number to customer, whirlpool said call where it was delivered from to get new one."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Lakewood, OH 44107

Marie V

Job Details: 08/04/2021

"Cc that the unit is not washing or spinning. Ran diag found error code of F0E5 off balance load detected , F7E6 motor fault. Found shifter off place. Replaced from T/S. Ran calibration op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Strongsville, OH 44136

David R

Job Details: 08/04/2021

"Replaced fascia heater, ice chute and adapter. Found insulation blockage up under FF evap. Removed blockage, steamed ice. Good. Give time to return to normal temps. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS02

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 08/04/2021

"Replace control board,and still wasnt working but then found gas valve switch close,correct issue and it work also replace old board and it work; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Lorain, OH 44053

Gabriel P

Job Details: 08/04/2021

"Found error code E5 on ice maker,Replace ice maker ran some test opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HR45KS3

Near Perry, OH 44081

Joe O

Job Details: 08/04/2021

"Cc: ice build up in bottom of freezer, leaking onto floorNeeds drain tube cleared. Cleared drain tube. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Painesville, OH 44077

Jeff M

Job Details: 08/04/2021

Installed the new part op tested good. Damper

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Beachwood, OH 44122

Jason N

Job Details: 08/04/2021

"Cc unit grille not able to be removed. Customer stated she was not able to remove the bottom grille to clean. Removed grille for customer to, showed how grille is just clipped to frame. Customer also stated the grille is not even on both sides. Grille is slightly bowed, sticks out slightly on right side. Advised customer this is purely cosmetic and will not affect function on unit. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Beachwood, OH 44122

Jason N

Job Details: 08/04/2021

"Cc unit not stop dispensing iceCustomer stated ice cubes are being dumped into freezer bottom. Tested ice maker, nail arm shutting off properly when ice level is full. Found ice container backwards, not sitting in top rack properly, ice cubes will fall behind container. Flipped container around. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Madison, OH 44057

Jeff M

Job Details: 08/04/2021

The filter was stuck the retractable arm for the filter housing came on done. I reassembled unit tested good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF1

Near Cleveland, OH 44144

Dan H

Job Details: 08/04/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 23 degrees, evaporator frozen solid again, defrost thermostat is open and frozen in ice, defrost heater is not coming on, unit needs new defrost thermostat and evaporator cleared, this is a new problem as defrost thermostat was working on original visit, only charging for part though as evaporator was cleared less than 90 days ago, customer is not home left quote customer to contact us later for repair; ordrng 1 5304521285 (Defrost tstat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, OH 44124

Jason N

Job Details: 08/04/2021

Installed UI control. Unit powered on. Ran wash test. Op test good.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ06

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/04/2021

The unit has ice build up on the ceiling. I called Tech Line he recommended to rtv the cabinet also to shim the door upwards and to replace the door if all else fails Im gonna do it all in one go. no eta on door; ordrng 1 LW10852154 (Door) and 5 WP487576 (Shim)s

We serviced a

WHIRLPOOL MICROWAVE

Model NA

Near Bedford Heights, OH 44146

Brian M

Job Details: 08/04/2021

Product not found ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL COMPACTOR

Model KTTS505ESS0

Near Solon, OH 44139

Brian M

Job Details: 08/04/2021

Cc pedal broken Found pedal to have stripped screw Replaced pedal OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/04/2021

Cc unit keeps dripping inside tub Found valve seeping Replaced using truck stock Ran auto test and calibration OP Test Ok

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/04/2021

Installed UI OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near South Euclid, OH 44121

Corina B

Job Details: 08/04/2021

CC that there is frost and ice in the freezer. Confirmed. Found the gasket not touching the fame. Steamed out the gasket and freezer. Opt test ok

We serviced a

AMANA RANGE

Model AGR5330BAW

Near Euclid, OH 44132

Dan H

Job Details: 08/04/2021

"Customer complaint that unit keeps tripping gfci outlet, unit plugged into normal outlet and is working fine, per installation instructions Performance of this range will not be affected if operated on a GFCI-protected electrical outlet. However, occasional nuisance tripping of the GFCI breaker is possible due to the normal operating nature of electronic gas ranges, plugged unit into gfci and started bake for 350 degrees, oven heated outlet did not trip, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 08/03/2021

Cc unit codes f5 and will not start.Confirmed when unit powers on f5 appears on display and powers off. Replaced lid latch using customer supplied pre Id part. Ran auto test. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Painesville, OH 44077

Corina B

Job Details: 08/03/2021

Replaced the ice maker. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0S2

Near Painesville, OH 44077

Corina B

Job Details: 08/03/2021

Replaced the harness and the cord. Heated oven to 350*. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Solon, OH 44139

Corina B

Job Details: 08/03/2021

Ordered the Wrong part. ; ordrng 1 W11024683 (Cover)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, OH 44077

Dan H

Job Details: 08/03/2021

"Customer complaint that unit is not spinning and there is a burning smell, ran diagnostics found f7e1(basket speed fault) error code, tachometer test shows optical sensor is not reading basket, installed new shifter, op test no good , found brown wire in shifter harness open, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11545744 (Harness) and 1 W10786100 (Harness), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, OH 44035

Marie V

Job Details: 08/03/2021

Cc that the unit makes a loud noise when running. Started a high speed spin and heard loud noise coming from the belt. Replaced belt from T/S. Tested unit. Op test ok ; used 1 WPW10006384 (BELT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Avon, OH 44011

Marie V

Job Details: 08/03/2021

"Cc that the unit is leaking. Cust had unit pulled out to show where the water was coming from. Fond drain tube clogged, removed and cleared out found debris and plastic inside tube. Put everything back together and also cust said that the fresh food section had condensation , ask cust how much exactly she said is on the plastic bins. Told cust that that is normal every time you open the door the bins will get a little fog. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44052

Gabriel P

Job Details: 08/03/2021

Found compressor with high amps 8.6 will need parts listed ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Dryer filter) and 1 W10836706 (Evaporator)

We serviced a

KITCHENAID COOK TOP

Model KECC507RBL004

Near Mentor, OH 44060

Dan H

Job Details: 08/03/2021

"Customer complaint that element is not working, confirmed, found switch not sending power to element, unit needs new infinite switch, part is out of stock so not scheduling return appointment ; ordrng 1 WP9763764 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model MGR5755ADQ

Near Cleveland, OH 44143

Dan H

Job Details: 08/03/2021

"Customer complaint that display is missing digits, confirmed , unit needs new control, customer does not want repair at this time ; ordrng 1 WP5701M382-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB450WQ1

Near Lorain, OH 44053

Gabriel P

Job Details: 08/03/2021

"Found error du door not locking ordering latch it failed ; ordrng 1 WPW10619844 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Avon, OH 44011

Gabriel P

Job Details: 08/03/2021

Found big shifter off of pulley ordering original one ; ordrng 2 W10913953 (Shifter)s

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAM1

Near Independence, OH 44131

Corina B

Job Details: 08/03/2021

Replaced the harness and control. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Madison, OH 44057

Jeff M

Job Details: 08/03/2021

"Everything in the refrigerator is freezing. I tested the sensors the freezer sensor was at 23,000 homes which is roughly in spec refrigerator sensor tested at 6000 ohms. Diagnostic showed all the sensors passed. Needs a control board and sensor for as cold as it was it shouldve been closer to 7500+; ordrng 1 W11043763 (Control) and 1 W10884720 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Madison, OH 44057

Jeff M

Job Details: 08/03/2021

The door is warped I took a picture it needs a new door no eta ; ordrng 1 W11435329 (Door)

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Geneva, OH 44041

Jeff M

Job Details: 08/03/2021

Installed the new part op tested good. Actuator

We serviced a

KENMORE WASHER

Model 110.20912991

Near Westlake, OH 44145

Marie V

Job Details: 08/03/2021

"Cc that the unit is not draining and that they think that it just stop working. Confirmed, found lost of oil all over. Unit will need gearcase, motor, and clutch. Cust will call if they w not to continue.; ordrng 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 WP3352287 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Independence, OH 44131

Corina B

Job Details: 08/03/2021

Replaced the freezer led. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Jefferson, OH 44047

Brian M

Job Details: 08/03/2021

Installed control and valve Ran diagnostics cycle OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Cleveland Heights, OH 44106

Dan H

Job Details: 08/03/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL DRYER

Model KOCE500ESS07

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/03/2021

Installed the new part op tested good. Bearings

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Oberlin, OH 44074

David R

Job Details: 08/03/2021

Replaced icemaker adapter gaskets and adapter. Removed all ice. Good. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FKCH17F7HWC

Near Middlefield, OH 44062

Brian M

Job Details: 08/03/2021

Cc unit leaking Found drain tube clogged Clear clog OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH00

Near Olmsted Township, OH 44138

Marie V

Job Details: 08/03/2021

"Cc that the unit is not cold enough. Freezer is at 55* and fresh food section 58*,. Evap fan is running is running along with condenser fan and compressor. Used piercing valve from T/S to verify pressure on system. While running it was at 20inch vacc, unplugged unit it whens up to 30psi. Unit has a leak. Will need sealed system repair. Compressor is cover under warranty . Cust will call if she wants to continue ; ordrng 1 W10836706 (Compressor) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Olmsted Falls, OH 44138

Marie V

Job Details: 08/03/2021

Cc that one burner will not ignite. Confirmed all ignitors are working but the left rear is not sparking. Check connections on ignitor and spark module. Is good. Unit will need new ignitor. Office will contact to schedule ; ordrng 1 W11453940 (Ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Westlake, OH 44145

Gabriel P

Job Details: 08/03/2021

Found lots of ice on evaporator steam all ice replace part opt test ok

We serviced a

WHIRLPOOL STACKED W/D

Model WET4024HW0

Near Cleveland, OH 44113

Dan H

Job Details: 08/03/2021

"Installed new belt, op test good"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Parma, OH 44134

Corina B

Job Details: 08/03/2021

CC that the unit does not start and there is water inside. Confirmed. F8e1 long drain. Found the drain pump unplugged. Reconnected the pump. Started a rinse and spin. Opt test ok.

We serviced a

MAYTAG DRYER

Model MDG10CSAAL

Near Rocky River, OH 44116

Gabriel P

Job Details: 08/03/2021

"Replace flame sensor,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QKS02

Near Cleveland, OH 44102

Corina B

Job Details: 08/03/2021

"CC that the unit is not cooling the ff section. Fz -10 ff 40-45*. Found the return frozen steamed out the return. Checked the damper, open and closing. Opt test ok"

We serviced a

KENMORE RANGE

Model 790.74333311

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/03/2021

"Igniter weak Im all out of truck stock ordering ; ordrng 1 316489403 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Lakewood, OH 44107

Corina B

Job Details: 08/03/2021

"CC that the freezer stops working then starts again. Ff section is fine. Checked the evap good frost pattern. Fz 0 ff 36. Temperature set at ff 34 and Fz -3. Checked the thermistor good. Fans are running. Compressor good. Will need a main control and ui. ; ordrng 1 W11340158 (Ui) and 1 W11172798 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Wickliffe, OH 44092

Dan H

Job Details: 08/03/2021

"Customer complaint that unit is not heating, confirmed, unit is receiving correct power from supply,thermal fuse is good, thermal cut off and stats are good, timer is good, unit needs new motor; ordrng 1 279827 (Motor)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AEU

Near Cleveland, OH 44113

Corina B

Job Details: 08/03/2021

Replaced the control. Programmed the control. Brought the core back for return. Compressor and fans turned on. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ01

Near Strongsville, OH 44136

David R

Job Details: 08/03/2021

"Cc unit not making. Went through diagnostics. Icemaker cycle. When calling for water, piece of ice fell from the full tube and water poured out. Turned down the FZ temp. Customer to monitor. SVC only, op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Broadview Heights, OH 44147

David R

Job Details: 08/03/2021

"Replaced UI, fan scroll, thermistor. Give 24 hours to return to normal temps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model EB21DKXDW01

Near Middlefield, OH 44062

Brian M

Job Details: 08/03/2021

Cc unit not cooling properly Found rear freezer wall frosted up Heater working Advised unit needs to defrost Advised to turn off for couple of days

We serviced a

WHIRLPOOL DRYER

Model WED88HEAW1

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/03/2021

"Found motor seize gave estimate customer will not fix paid service call ; ordrng 1 279787 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model n/a

Near Painesville, OH 44077

Joe O

Job Details: 08/03/2021

Cust stated she wanted to cancel and is going to purchase a new dryer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Painesville, OH 44077

Joe O

Job Details: 08/03/2021

Cc: not sealing completelyFound gap in ff door near seal. Raised ff door by swapping washers from top to bottom. Op test ok

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Painesville, OH 44077

Joe O

Job Details: 08/03/2021

"Cc: not allowing selections, not startingFound control will not allow selections. Checked control led for csm error. Needs uiCustomer does not want to repair at this time ; ordrng 1 WD21X23462 (kit svc ui top logic), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ0

Near Willowick, OH 44095

Joe O

Job Details: 08/03/2021

"Customer does not have pop. Advised customer we would need pop, svc, or contact whirlpool.Customer to contact after they get pop or auth."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Chesterland, OH 44026

Joe O

Job Details: 08/03/2021

Installed water filter line. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/03/2021

What size motor is seized up in the lower spray arm is starting to split; ordrng 1 W11085683 (Sump) and 1 W10491331 (Lower spray arm)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Kirtland, OH 44094

Joe O

Job Details: 08/03/2021

"Cc: not starting not operatingCustomer stated unit would not start, customer pressed start unit started right up. Checked power, unit has proper power. Found no loose wires or connections. Unit functioning as designed. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Andover, OH 44003

Jeff M

Job Details: 08/03/2021

Customer is still hearing grinding clacking sound coming from the machine. I put the unit in diagnostics it had 78 and a 79. Which is the motor overheating and not functioning. Needs a main control board and gear case.; ordrng 1 W11195970 (Control) and 1 W11393685 (Gear case) and 1 W11195971 (Stator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVL01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/03/2021

"Found drain pan clogg,steam out completely then replaced drain tube on service pointer,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Mentor, OH 44060

Dan H

Job Details: 08/03/2021

"Installed control and user interface , op test no good , new user interface not working properly even after connecting to old control, only power button is working, reinstalled old user interface , op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near Cleveland, OH 44104

Corina B

Job Details: 08/03/2021

Replaced the gasket. Opt test ok

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Andover, OH 44003

Jeff M

Job Details: 08/03/2021

Install the new parts noise still persists after the install. It is a very heavy clicking sound and it only happens when there is a load inside the dryer. It appears that the noise is coming from the bulkhead assembly needs a new bulkhead.; ordrng 1 W10828905 (Bulk head)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Jefferson, OH 44047

Jeff M

Job Details: 08/03/2021

Installed the new part op tested good. Belt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/03/2021

Installed the new part op tested good. Filter head icemaker water valve

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Cleveland, OH 44120

Jason N

Job Details: 08/03/2021

"Cc unit not starting cycles, f5 codeRan diagnostics, found codes f5e3 for lid unlock fault, f5e1 for lid lock fault, lid is up, and f2e1 for UI stuck button. Unit needs lid lock. Customer wants to repair but does not have the funds to do so at this time. Collected service and rescheduled for later date.; used 1 W10810403 (Lid latch) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Beachwood, OH 44122

Jason N

Job Details: 08/03/2021

"Cc unit not rinsing, washing or draining properly.Customer stated unit doesnt wash clothing properly, rinse it, because there is detergent left in the clothing and doesnt drain properly, due to always being offbalance. Ran diagnostics, found codes f0e5 for offbalance load, and f0e9 for offbalance pause. Ran auto cycle and calibration. Started normal load w/4 large towels. Let fill up and start washing, switched over to drain and spin. All functions normal. Customer started normal cycle, noticed spin speed turn off for cycle. Advised customer to ensure spin speed is turned on for each cycle. Unit is working as designed at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL

Near Mayfield Heights, OH 44124

Jason N

Job Details: 08/03/2021

Installed wash motor/pump assembly. Ran diagnostics test cycle to reset faults. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Chesterland, OH 44026

Jason N

Job Details: 08/03/2021

"Cc unit making grinding and squealing noise during wash cycleRan auto test, no abnormal noises heard. Checked under unit, found chapstick tube stuck under belt guard. Pulley rubbing on belt guard during agitation due to tub dropping down on top of chapstick tube. Removed debris, no damage to components. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Streetsboro, OH 44241

Brian M

Job Details: 08/03/2021

Complaint unit will not latch Removed package foam Door latched fine

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Wickliffe, OH 44092

Jason N

Job Details: 08/03/2021

"Replaced shifter actuator, ran calibration and diagnostics cycle unit operation test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44102

Jason N

Job Details: 08/03/2021

"Installed gearcase, block and nut. Ran calibration and auto test. Op test good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Jason N

Job Details: 08/03/2021

"Cc unit not draining Ran diagnostics, found code f8e1 for no/long fill. Ran auto test, all functions passed. Sink next to unit where drain hose is located is not draining, water backing up and covering drain hose end, siphoning into unit. Removed some debris in sink drain to allow to drain properly. Unit op test good."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44128

Jason N

Job Details: 08/03/2021

"Cc unit trim piece coming off of oven door.Found outer door trim separating from glass on right side. Unit needs outer door. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 WPW10535793 (Outer door glass)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Olmsted Falls, OH 44138

Marie V

Job Details: 08/03/2021

"Cc that the unit is making a funny noise when changing from a spin to a agitation, and that it seems like is having trouble and it strips the breaker. Ran diag no error codes, ran high speed spin pass, ran auto test pass. Ask cust for some towels, started running a rinse and spin cycle, pass. Cust hear the noise and told us, explain cust that that noise comes from drain pump and that is normal. Found SP about tripping breaker explain that will need electrician to verify outlets d breaker, . Couldnt duplicate issue. Unit is working as designed . Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS3

Near Parma, OH 44134

David R

Job Details: 08/03/2021

"Replaced wash pump motor, control board. Ran diagnostics. All components working. Op test ok."

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