Service History 426 | Freds Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Shaker Heights, Ohio 44120

Bill

Job Details: 05/21/2024

"Cc control panel coming up and display not functioning correctly, confirmed cc. Ordered new cover and Ui, follow up scheduled for 5/23.; ordrng 1 W11460908 (Ui cover) and 1 W11460962 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB03

Near Ashtabula, Ohio 44004

Dan

Job Details: 05/21/2024

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, compressor and condenser fan are running, partial frost pattern formed on evaporator, system has a leak, unit needs new evaporator and filter drier ; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (Lokring) and 1 W11504420 (Lokring) and 1 W11109499 (Drier) and 1 W11506623 (Lokring) and 1 W11504448 (Lokring) and 1 W11506635 (Lokring) and 1 W11506622 (Lokring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Shaker Heights, Ohio 44120

Bill

Job Details: 05/21/2024

"Cc gasket tearing, and door not aligned, confirmed cc. Changed door that was shipped, adjusted leg to bring door to level. Checked for gaps in sill to cabinet, no gaps found."

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Shaker Heights, Ohio 44122

Bill

Job Details: 05/21/2024

"Cc unit wont start, confirmed cc. Found knob broken, ordered knob. Customer will install new knob when it arrives.; ordrng 1 WE01X24552 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Mayfield Heights, Ohio 44124

Bill

Job Details: 05/21/2024

"Cc refrigerator getting warm, confirmed cc. Found ventilation ducts iced over. Steamed evap panel to free it from ice, found circulating fan partially unplugged and drain line clogged. Plugged in circulation fan, and cleared ice from drain tray. Cleared blockage from drain. Unit now operating as intended."

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Parma Heights, Ohio 44130

Bill

Job Details: 05/21/2024

"Changed door hinge, bushings, and latch. Tested opt test good."

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS20

Near Parma, Ohio 44134

Bill

Job Details: 05/21/2024

"Control never arrived, only showing one tracking number and thats for Ui. Installed Ui but still have the same problem, spoke with Brian, Brian is looking into the control board not shipping. Office to follow up with new date of appointment.; saved tckt"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Cleveland, Ohio 44135

Manny

Job Details: 05/21/2024

"Replaced timer and knob, customer states that he cleaned the vent and its now cleared of lint, good airflow, opt test ok"

We serviced a

GE RANGE

Model JT5500DF3BB

Near Cleveland Heights, Ohio 44121

Manny

Job Details: 05/21/2024

"Cc unit making a high pitch noise when heating, verified and unit convection fan making noise, unit needs convection fan and seal, ordering fan blades in case they stripped while removing it, if not needed will return. ; ordrng 1 WB26X23813 (motor convx) and 1 WB02T10598 (blade fan convection) and 1 WB01T10079 (range gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Cleveland, Ohio 44124

Manny

Job Details: 05/21/2024

"Cc unit not draining, verified and not draining, check underneath and broken wire from harness to pump connector, unit needs harness.; ordrng 1 W11591637 (Lower harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Cleveland, Ohio 44120

Manny

Job Details: 05/21/2024

"Cc unit beeping and error e4, verified and f8e4 for overflow switch, verified and water in tray, removed and ran test cycle and good no leaks detected, found gasket almost out in the right side, reinstalled and advise customer to monitor the unit, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, Ohio 44077

Joe O

Job Details: 05/21/2024

"Installed agitator, cam, washplate, and agitator. Ran auto test. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Kirtland, Ohio 44094

Joe O

Job Details: 05/21/2024

"Customer stated water from dispenser warm. Found ff temps at 39 degrees. Customer filled a small cup with water. Advised the cup size would have warmer water as the water lines on the outside of fridge are not cooled, and larger cups would have cooler water. Installed damper. Tested. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW3

Near South Euclid, Ohio 44121

Joe O

Job Details: 05/21/2024

Installed gas coil. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 05/21/2024

"Cc: not filling, making noiseRan auto test. Found unit not shifting. Needs actuator. Replaced actuator. Ran auto test. Op test ok; used 1 W11481722 (actuator) from stock"

We serviced a

GE WASHER

Model WBSR3140G2WW

Near University Heights, Ohio 44118

Joe O

Job Details: 05/21/2024

"Cc: off balanceCustomer stated unit was shaking and banging. Advised customer of off balance loads, and how the suspension rods work. Customer states they have not used the since the unit acted up. Customers brother stated he was the one using the machine, and when he was washing water was spraying upward at the lid hard enough to pop the lid open. Ran drain and spin. Found unit well balanced. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Conneaut, Ohio 44030

Dan

Job Details: 05/21/2024

Installed per magnum and silicone per service pointer ; used 1 WP2300868 (5/16 union) from stock

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRM03

Near Conneaut, Ohio 44030

Dan

Job Details: 05/21/2024

"Customer complaint of rumbling noise, confirmed, noise is coming from air damper, unit needs new air damper ; ordrng 1 WPW10594330 (Damper)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB4

Near Jefferson, Ohio 44047

Dan

Job Details: 05/21/2024

"Customer complaint that unit is not cleaning dishes, Ran diagnostics test cycle, unit is not filling, good flow to valve, valve is receiving 120vac , unit needs new valve ; ordrng 1 W11684544 (Valve)"

We serviced a

MAYTAG WASHER

Model MAH8700AWW

Near Geneva, Ohio 44041

Dan

Job Details: 05/21/2024

"Customer complaint that door will not unlock, confirmed, found door switch open, unit needs new door lock, customer does not want repair at this time; ordrng 1 WP8182634 (Door lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE DRYER

Model 110.86872800

Near Wickliffe, Ohio 44092

Dan

Job Details: 05/21/2024

"Customer complaint of squealing noise, confirmed, installed dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JFXLBB

Near Euclid, Ohio 44132

Dan

Job Details: 05/21/2024

"Customer stated that they had purchased their own defrost thermostat and installed and nothing changed, found defrost heater open today, unit needs new defrost heater, took unopened defrost thermostat to return and customer will need refunded for defrost thermostat ; ordrng 1 WR51X10055 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model krff300ess02

Near Mentor, Ohio 44060

Jason N

Job Details: 05/21/2024

"Installed compressor. Pressure checked system with 140psi of nitrogen. No leaks. Pulled vacuum on system spit 29in/hg. Held vacuum. Recharged system with 48g of r600a. Low side stable at 7 in/ hg vacuum, unit starting to cool. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Painesville, Ohio 44077

Jason N

Job Details: 05/21/2024

"Cc unit not advancing cycles, displays LFRan diagnostics, found code f8e1 for no/low fill. Ran test cycle, found no cold water coming in. Checked pressure from cold supply, checked good. Unit will need inlet valve replaced. Replaced valve using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW2

Near Mentor, Ohio 44060

Jason N

Job Details: 05/21/2024

"Cc unit stuck in cycle, does not drain out every timeRan diagnostics, found codes f9e1 for long drain and f9e2 for water ring detected, pump drive problem. Ran manual drain function, found drain pump humming. Pulled drain pump to checked for debris, pump is clear. Drain pump is failing, will need replaced. Quoted customer replacement cost. ; ordrng 1 W10876600 (Pump-water)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 05/21/2024

"Cc unit not starting cyclePlugged in unit, unit powered on. Closed door and started normal cycle, unit filled and started washing. Canceled to drain. Ran diagnostics, found code 5-1 for door stuck open and fCe2 for no link between ECM and router. Unit started into test cycle. Canceled test cycle. Started another normal cycle, unit filled and started washing. Unable to duplicate a no operation issue again. Customer is adamant that there is a problem with the unit, wants the controls replaced. Advised I can try replacing the interface console but I do not guarantee operation will be different. Parts are covered for 60mo per Jennair, should be covered as this is a 2021 unit per serial number. ; ordrng 1 W11302461 (Console)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Solon, Ohio 44139

Jason N

Job Details: 05/21/2024

"Cc unit making clicking noise when cycle is runningRan normal cycle, confirmed grinding noise from wash pump/motor, definitely abnormal. Unit will need pump/motor assembly replaced. ; ordrng 1 W11416362 (Pump/motor)"

We serviced a

KENMORE DRYER

Model 11068622700

Near Solon, Ohio 44139

Jason N

Job Details: 05/21/2024

"Cc unit stopped in mid cycle, no powerChecked all thermals, found thermal fuse open, also found heater element is shorted to case. Quoted customer repair cost. Replaced heater element and thermal fuse using truck stock parts. Ran dryer op test, good heat and tumble. Op test good. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Willoughby, Ohio 44094

Corina H

Job Details: 05/21/2024

Replaced the control. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Beachwood, Ohio 44122

Corina H

Job Details: 05/21/2024

Replaced the ui and control. Found the outside vent blocked with lint. Will need to have the vent cleaned and also remove the screen. Advised Cust to not use the dryer until the vent gets cleaned. Opt test ok.

We serviced a

GE REFRIGERATOR

Model PFE28RSHHSS

Near Aurora, Ohio 44202

Corina H

Job Details: 05/21/2024

Replaced the fan and updated the control. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Mantua, Ohio 44255

Corina H

Job Details: 05/21/2024

"CC that the unit is not cooling. Confirmed. Found frost and ice build up on the evaporator. Ran diag the thermistor passed. Heater does not turn on, 120 volts from the brown and white wire from the control. Will need a new harness ; ordrng 1 W11650660 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Aurora, Ohio 44202

Jason N

Job Details: 05/21/2024

"Cc unit temperatures unstable, ice maker now quit working, and freezer is making noiseFound evaporator fan blade in freezer section contacting frost/ice. No airflow to ice maker, evaporator is frosted over. Ran diagnostics, thermistors tests. FC evap thermistors are reading -23 degrees. Ran test 89 defrost heater test, hooked up to killawatt meter. No amp draw from heater circuit, heater circuit is open. Unit will need freezer defrost heater replaced, quoted customer repair cost. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11700340 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW1

Near Kent, Ohio 44240

Corina H

Job Details: 05/21/2024

Replaced the control and found the connector to the ui broke off. Took pic of damaged part. Will need to reorder ; ordrng 1 W11125152 (Ui)

We serviced a

KITCHENAID OTR MICROWAVE

Model KMMF330PSS00

Near Mogadore, Ohio 44260

Corina H

Job Details: 05/21/2024

CC that the light turned on and the fan. The fan and light are right by the start. Can brush easily against the touchpad. Advised Cust to monitor it. Opt test ok.

We serviced a

SAMSUNG DRYER

Model DVE54R7200WA3

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 05/21/2024

"Cc unit not drying properlyRan dryer op test, found unit generating very little heat. Checked all thermals, found only in half of heater element coils is heating. Checked power to both coils, both receiving 241v. Unit will need heater element assembly replaced. Quoted customer repair cost. ; ordrng 1 DC93-00154A (Assy duct heater-module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Eastlake, Ohio 44095

Dan

Job Details: 05/21/2024

"Damper was recieved broken(see pics) , reordering ; ordrng 1 W11673316 (Damper)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near University Heights, Ohio 44118

Joe O

Job Details: 05/21/2024

Cc: error codesFound error codes f8e0(fan speed too low). Replaced fan. Tested. Op test ok

We serviced a

MAYTAG RANGE

Model MGR6600FZ6

Near Olmsted Falls, Ohio 44138

David R

Job Details: 05/21/2024

"Cc questions about oven when baking, gas/ignitor going on/off every 2-3 mins. Customer just recently moved in last Nov of 2023, just started using oven and first time having gas. Went over oven usage with customer. Per owners manual. During preheat up to desired temp, unit oven will stay on. After preheat, element/ignitor will cycle on/off as much as needed to maintain consistent temps. Started unit up at 250*, let go, tested temp, good. Went up to 300* and then 350*, good all functions good and normal. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Rocky River, Ohio 44116

Marie V

Job Details: 05/21/2024

"Cc that unit latch is not working. Confirmed. Replaced latch had to use from T/S one. Took pick. Stared a cycle, op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 05/21/2024

"Cc that unit will run but no heat and coils have been replaced. Confirmed no heat. Found thermal fuse open. Tested unit. Good temperature. Replaced part from T/S. Ran unit and checked vent outside, is clear. Recommended replaced foil vent since is considered fire hazard . Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, Ohio 44134

Manny

Job Details: 05/21/2024

"Cc unit makes noise, verified and ran test no noise, found pulley guard with stripped marks, most likely a cat toy, cu also stated that unit has a leak verify and water underneath, pulled unit out and drain hose has duck tape on it, unit needs drain hose and extension ; ordrng 1 W11244231 (hose) and 1 DRNEXT4 (hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADH2

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 05/21/2024

"Cc: not washing/not dissolving pod, intermittently not heatingFound error codes f7e1(no heat). Found cold water at start of cycle. Advised customer of water temp. Found pump and motor running. Unit sounds like it has good pressure. Found heater is functioning after diagnostics test. Op test ok"

We serviced a

ELECTROLUX DRYER

Model EFMG427UIW1

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 05/21/2024

"Cc: not tumblingFound unit stacked in small location. Found drum spins freely. Found motor and blower spinning. Needs idler pulley and beltWould need 2 techs to get unit out to work on; ordrng 1 134793511 (Idler assembly) and 1 134719300 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4700YQ1

Near Cleveland, Ohio 44135

David R

Job Details: 05/21/2024

"Replaced gearcase, belt, motor, pulley, control and suspension rods. Tested. All good and all functions are good. Op Test Ok. **have control for return"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776DEM00

Near Parma, Ohio 44134

David R

Job Details: 05/21/2024

"Replaced power control, main and inverter. Compressor kicked on. Can feel unit starting to cool. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW0

Near Maple Heights, Ohio 44137

Marie V

Job Details: 05/21/2024

"Removed washplate and hat to remove hub on tub to clean rust and debris, also tub not coming off, tilted unit and to its side to get it out, does not comes out. Unit will need tub and bearing replaced at the same time. Tub is showing discontinued. Brought parts for retun. ; ordrng 1 W10309716 (Tub)"

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Bedford, Ohio 44146

Marie V

Job Details: 05/21/2024

"Cc that unit will wash with hot water even is set to cold and rinse cycle keeps repeating. Confirmed, found hot and cold reverse. Corrected issue and stared a cycle. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Strongsville, Ohio 44136

Marie V

Job Details: 05/21/2024

When arrived cust said that noise when away after last visit. Replaced door seal. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08L

Near Grafton, Ohio 44044

David R

Job Details: 05/21/2024

"Cc frozen items. Went over changing the FF temp with customer and the FZ temp as well to keep more cold air in FF. Changed to 1 snowflake (warmest setting for Fridge), changed lever to keep more cold air in Freezer. Went over adjustments with customer. Give 24 hours for temp to adjust. Also went over placement of items and how to air circulation works. Unit is good. Op Test Ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Strongsville, Ohio 44149

Marie V

Job Details: 05/21/2024

"Cc that unit is starting to make a squeaky noise specially on a bigger load. Tested unit, no noise. Took apart and found rollers are worn , will need to be replaced. Replaced dryer kit , rollers, pulley and belt. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model PFE28KMKOES

Near Painesville, Ohio 44077

Dan

Job Details: 05/21/2024

"Customer complaint of frost build up, found fresh food section evaporator frozen solid again, found control only sending 6vac, found defrost heater open, unit needs new control and defrost heater ; ordrng 1 WR55X38248 (Cntrl) and 1 WR51X10132 (Def htr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS02

Near Chardon, Ohio 44024

Corina H

Job Details: 05/21/2024

"CC that the Icemaker stopped working. Confirmed. Ice maker cycles, fill valve hums. Found the fill tube frozen. Cleared the tube, Icemaker filled. Found the saddle valve being used. Advised cust to replace the saddle valve with an inline valve. Will need a valve. Cust is going to wait until saddle valve is replaced, to see if the valve is needed. ; ordrng 1 WPW10420083 (Vavle), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Lorain, Ohio 44053

David R

Job Details: 05/20/2024

"Replaced lid, tested good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Avon Lake, Ohio 44012

Angel

Job Details: 05/20/2024

"Cc that it was still getting moisture on top of the gasket. Replaced gasket, added silicone to the top of the cabinet and added some permagum behind the gasket to get a better seal on door. Recommended customer to monitor to see if that helped out with the issue."

We serviced a

MAYTAG RANGE

Model MGT8800FZ10

Near Lakewood, Ohio 44107

Angel

Job Details: 05/20/2024

Cc that unit had a strong smell when trying to use. So I explained to them that oven is pretty new and I would run the unit at 425* at least for an hour to try to get the smell off which they tried to use dish soap to wipe it down and recommended not to because there adding more chemical to cavity and could make the smell stronger. Leveled unit as well opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt112czjz00

Near Lakewood, Ohio 44107

Angel

Job Details: 05/20/2024

Cc that freezer is getting frost around the inner part of the freezer. Explained to customer there has to be warm air getting through door or cabinet causing the issue. Explained to her what I would do to seal the cabinet and steam out frost. But she decided she would do it herself. Charged SVC and explained to customer if she does that and it didnt work she most likely will need door and gasket replaced.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Cleveland, Ohio 44144

Angel

Job Details: 05/20/2024

Cc that the start/pause button is not working. Tested the unit myself and confirmed button not functioning. Reseted unit tested again nothing. Removed console to take a look at it and control looks fine and button clicks but nothing happens. Ordering controls.; ordrng 1 W11627521 (Control) and 1 W11649785 (Acu)

We serviced a

WHIRLPOOL DRYER

Model WGD8500DC3

Near Rocky River, Ohio 44116

Angel

Job Details: 05/20/2024

Cc that unit is making a screeching noise. Tested unit and found idler pulley causing issue. Used repair kit from truck stuck replaced parts tested unit it opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Westlake, Ohio 44145

Angel

Job Details: 05/20/2024

Cc that he thought his washer was vibrating a lot. Tested unit and its functioning as should. Explained to customer depending on the load he has and the weight he can get more or less vibration. I used 4 towels to test unit with weight and it spun the towels as should. Recommended customer to try to get the vibration pads for washers to see if it would help opt test good.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near North Olmsted, Ohio 44070

Marie V

Job Details: 05/20/2024

"Cc that the unit is not spinning the clothes out all the time and is making a loud noise. F2e1 , f0e3 , f0e5. Tested unit on diag auto test. Unit spins and agitates but can hear gearcase grinding. Showed cust. Unit will need new gearcase, rotor and stator are under 10 year warranty. Cust will talk to husband and call back if wants to continue ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW07

Near Cleveland, Ohio 44109

Marie V

Job Details: 05/20/2024

?unit was replaced by whirlpool last year. corrected info. Ran entitlement, showing 08/17/2023. Cc that unit gasket is broken and lights are dim. Confirmed both. Will need new lights and door seal. ; ordrng 1 W10830276 (Door seal) and 1 W11527432 (Module)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Shaker Heights, Ohio 44122

Marie V

Job Details: 05/20/2024

"Took POP. WCc that unit is not spinning the clothes out and cuts off and that theres a burning smell. Stared unit on drain and spin, all ok. Ran fiag and checked for error codes. No codes, No smell, ran auto test. Unit is shutting off for cust and have to reboot control in order to start ordering control and drain pump. ; ordrng 1 W11458345 (Drainpump) and 1 W11583890 (Control)"

We serviced a

KITCHENAID COOKTOP ELE

Model KFGG504KPS4

Near Olmsted Township, Ohio 44138

Angel

Job Details: 05/20/2024

Cc that center burner does not have a big flame and customer thinks oven is not getting to temp. Explained to customer the center one is used more for simmering but still tried to adjust higher but it was at the max. For the oven the unit is working fine I ran a bake at 350* and the temps were perfect. Recommended customer to wait 10 to 15mins before inserting the food in the oven after a preheat.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lorain, Ohio 44052

Angel

Job Details: 05/20/2024

Cc that unit is making a squeaking noise and the lint screen does not want to push down. Verified and customer tried to vacuum inside housing and pulled the bracket so when I replaced the idler pulley I fixed bracket tested unit opt test good.; used 1 279640 (PULLEY-IDR) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Strongsville, Ohio 44136

David R

Job Details: 05/20/2024

"Cc door falling. Found left door hinge stuck in closed position, cannot reopen in, seized shut. Had an extra one on surplus. Replaced. Tested. Opening and closing properly. Good. Op Test Ok. ; used 1 W10857234 ( Left hinge) from stock"

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, Ohio 44131

David R

Job Details: 05/20/2024

"12 times we have been out here. Controls have been replaced 3-4 times and fuse has been replaced 7 times. Called TL, let him know whats going on. How many times we have been out here from the same problem every time since 2016. Told me to replace UI and fuse. Ordering parts; ordrng 3 WP3196548 (Fuse)s and 1 W10911397 (Control UI) and 1 W11025616 (Harness) and 1 W10541944 (Element)"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA01

Near Broadview Heights, Ohio 44147

David R

Job Details: 05/20/2024

"Cc unit was dead was 3-4 days, no lights on display, cut circuit breaker and still wouldnt show any display. Then over the weekend before us coming out, wife said she could hear unit starting to work and make ice. Today 5/20/24, ice maker is working. Listening to the unit go through the motions of making ice and dropping it. Found unit is almost full with ice. Working properly, good. Documented for now. Op Test Ok."

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model GMOS1964AFA

Near Broadview Heights, Ohio 44147

David R

Job Details: 05/20/2024

"Cc all of a sudden, unit not heating. Correct power to unit. Have to take down unit to open up the UI control panel. Found malfunctioning mag. Will need mag, cap and diode. Looked up new one with customer, 2x more for the repair vs buying new one. Customer paid svc, do not order parts. ; ordrng 1 5304509470 (Mag) and 1 5304523278 (Cap) and 1 5304515185 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Brecksville, Ohio 44141

Bill

Job Details: 05/20/2024

"Changed ice door, heated gaskets to shape better."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS0

Near Brecksville, Ohio 44141

Bill

Job Details: 05/20/2024

"Cc unit takes a long time to shut down. Confirmed cc via videos, tested heating elements and oven probe. Tested good, unit will need control board. Customer will decide to move forward or not with repairs.; ordrng 1 W11099784 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ01

Near Windsor, Ohio 44099

Joe O

Job Details: 05/20/2024

Installed recirculating pump. Ran cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDB01

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 05/20/2024

"Cc: not making iceFound temps in freezer at 3 degrees, ff at 40 degrees. Found door harness wiring broke. Needs freezer door. Customer does not want to repair at this time ; ordrng 1 LW10859844 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

KENMORE WASHER

Model 11023822100

Near Solon, Ohio 44139

Joe O

Job Details: 05/20/2024

"Cc: not spinning properly, not drainingFound motor and gear case spinning. Clutch and drive tube not moving. Gear case chattering. Found drain pump seeping water. Needs gear case, brake and drive tube, clutch, coupler, and drain pumpCustomer does not want to repair at this time Collected funds(svc) on job 430631; ordrng 1 285753A (coupling,motor) and 1 3360629 (gear case) and 1 285785 (clutch) and 1 W10820043 (brake & drive tube) and 1 WP3363394 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Bentleyville, Ohio 44022

Joe O

Job Details: 05/20/2024

"Cc: not cooling properly in ff sectionFound temps at 55 in ff, 0 in freezer. unit frosting over on ff evaporator. Needs evap fan motor assembly, and drip pan kit; ordrng 1 W11033168 (harns-wire) and 1 W11457241 (Drip pan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321CDBM00

Near University Heights, Ohio 44118

Manny

Job Details: 05/20/2024

"Cc unit not making ice, verified and icemaker was stuck in harvest, jumped T to H and icemaker cycle and fills, advise to monitor unit for the next 12 to 24 hours, opt test ok; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near South Euclid, Ohio 44121

Joe O

Job Details: 05/20/2024

Installed ui. Ran auto test. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Wickliffe, Ohio 44092

Joe O

Job Details: 05/20/2024

Cc: not washingFound sump is receiving proper power. Not washing. Needs sump assembly; ordrng 1 W11613479 (Sump assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland Heights, Ohio 44112

Manny

Job Details: 05/20/2024

"Cc unit not spinning out the clothes, verified and no codes but suspension has not tension, causing unit to bounce. Unit needs suspension.; ordrng 1 W11396716 (Suspension)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, Ohio 44108

Manny

Job Details: 05/20/2024

"Cc unit not cooling, verified and ff warm, ask for pop and she doesnt have it she contacted rac and did a 3 way with Wpl spoke to mark and he said warranty is valid until December this year. He stated if we need to confirm warranty to reach out to out spoc to verify. ; ordrng 1 W11087463 (damper) and 1 WPW10464673 (motor-evap)"

We serviced a

JENN-AIR COMPACTOR

Model TC607X6

Near Cleveland, Ohio 44102

Manny

Job Details: 05/20/2024

"Replace container, switch and actuator, ran test multiple times and compactor goes down and back up in one press, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Maple Heights, Ohio 44137

Bill

Job Details: 05/20/2024

"Changed motor and control, found belt loose from stretching, changed belt from truck stock. tested in service test cycle. Opt test good.; used 1 W11239857 (Belt) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland Heights, Ohio 44118

Bill

Job Details: 05/20/2024

"Changed thermistor, tested opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Cleveland, Ohio 44124

Bill

Job Details: 05/20/2024

"Noise is present, took lower spray arm out. Started unit, sound was not there. Installed lower spray arm back in. Sound came back, repeated steps several times to confirm. Ordered new spray arm to see if that will stop the vibration noise. Follow up scheduled for 5/24.; ordrng 1 W11550888 (Washer arm)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS05

Near Chagrin Falls, Ohio 44022

Bill

Job Details: 05/20/2024

"Changed switch, tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW00

Near Bedford, Ohio 44146

Bill

Job Details: 05/20/2024

"Opened unit to install evaporator fan, found large block of ice on and around cap tube. Explained to customer that the unit will need a sealed system, and that it would be cheaper to get a new refrigerator. Installed fan and removed labor. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL214KSB00

Near Aurora, Ohio 44202

Bill

Job Details: 05/20/2024

installed new compressor and filter dryer, charged to 150 psi of nitrogen for leak check. No leaks found, drew unit into a 30 in vac for 15 min. Recharged unit with 1.7 oz of r600 refrigerant. Plugged unit in compressor burped then nothing, called WP tech line. Tech had me run through a series of test at control board with no results. Unit has been sent up for review.; used 1 W11109499 (Filter dryer), and 1 Tjaf1200 (Service port) from stock"

We serviced a

SAMSUNG DRYER

Model DV431AEP/XAA01

Near Painesville, Ohio 44077

Dan

Job Details: 05/20/2024

"Installed new element, op test good"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Mentor, Ohio 44060

Dan

Job Details: 05/20/2024

"Customer complaint of yellow flames and ignitor taking too long to light, no yellow flames observed, igniter is working, unit is operating as designed"

We serviced a

AMANA RANGE

Model AER6303MFW5

Near Chardon, Ohio 44024

Jason N

Job Details: 05/20/2024

Installed main control. Ran bake test to 350 degrees. Good preheat. Op test good.

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Chardon, Ohio 44024

Jason N

Job Details: 05/20/2024

"Installed blower wheel and motor. Ran dryer op test, good heat and airflow. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Cleveland, Ohio 44102

Jason N

Job Details: 05/20/2024

"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140psi of nitrogen. No leaks. Pulled vacuum on system to 29in/hg. Held vacuum. Recharged system with 48 g of r600a. Low side stable at -7 in/hg vacuum. Good heat on discharge, unit starting to cool. Advised customer to allow unit to run for up to 24 hrs for unit to return to desired temperatures. Waiting on door to finish up job. ; O-emld tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Highland Heights, Ohio 44143

Jason N

Job Details: 05/20/2024

Installed pressure switch. Ran wash test then canceled to drain. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Painesville, Ohio 44077

Jason N

Job Details: 05/20/2024

Defrosted freezer evaporator. Installed harness. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Mentor, Ohio 44060

Joe O

Job Details: 05/20/2024

"Cc: not cooling ff sectionFound temps in ff section at 75 degrees, freezer at 10 degrees. Found evap fan not running upon arrival. Ran manual fan test. Fan will not turn on. Needs evap fan motor; ordrng 1 WPW10464673 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH01

Near Mentor, Ohio 44060

Joe O

Job Details: 05/20/2024

Installed door. Customer did not want name plate installed at this time. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Willowick, Ohio 44095

Dan

Job Details: 05/20/2024

"Installed new lower seal, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHN00

Near Chardon, Ohio 44024

Dan

Job Details: 05/20/2024

"Customer complaint that ice maker is leaking, found ice build up in fill tube, cleared, advised customer to monitor"

We serviced a

FRIGIDAIRE WALL OVEN

Model PLEB30T9DCA

Near Thompson, Ohio 44086

Dan

Job Details: 05/20/2024

"Customer complaint that both ovens are not heating, confirmed, reset control, ovens heated, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Conneaut, Ohio 44030

Dan

Job Details: 05/20/2024

"Customer complaint that unit is taking too long to dry, found no power to unit from supply, advised customer that they need an electrician to correct power supply"

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