Service History 426 - Fred's Appliance

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE77US0HB01

Near Streetsboro, OH 44241

Brian M

Job Details: 06/08/2021

Customer showed pop took pic Cc of discoloration of burner after a boil over Advised on a cleaner kit recommended by whirlpool No physical issues found just cosmetic

We serviced a

WHIRLPOOL COOKTOP ELE

Model KICU569XBL00

Near Cleveland, OH 44102

Corina B

Job Details: 06/08/2021

Replaced both modules and unit is still throwing the same error code F63 and C91 called whirlpool tech line and spoke with Bryan explained issue and said for us to replace the right hand side burners and middle burner that it could be a bad sensor in the element. Ordering parts.; ordrng 2 WPW10396548 (Cookplate)s and 1 WPW10396779 (Plate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, OH 44012

David R

Job Details: 06/08/2021

"Cc unit is leaking. Found ice build up underneath evap tray. Cleared all ice, cleared debris from the drain tube. Tested. Good. Op test ok."

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS950ESS02

Near Avon, OH 44011

David R

Job Details: 06/08/2021

"Part not needed. Cc, FR burner not igniting. Found that the FR burners middle cap was switched wrong with the Middles burner middle cap. Corrected. Tested. Unit is good."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Westlake, OH 44145

Corina B

Job Details: 06/08/2021

Cc that washer is shaking and banging. Verified and ran a rinse and spin with a load of towels and unit. Leveled the feet. Optest ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Novelty, OH 44072

Dan H

Job Details: 06/08/2021

"Customer complaint of screeching noise at beginning of cycle and sometimes unit drains and shuts off immediately when cycle is started, started normal wash cycle , no screeching noise heard, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Brooklyn, OH 44144

Gabriel P

Job Details: 06/08/2021

"Found defrost working check thermister is good need control also customer wanted me to show her how to take out parts to get to evaporator so she can steam or clear all ice before I get back ; ordrng 1 W11035836 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Broadview Heights, OH 44147

Corina B

Job Details: 06/08/2021

CC that the unit is not turning on. Confirmed. Ran diag f6e2 ui lost communication with main control. unit will need main control board and ui. Ordering parts office to reschedule ui out of stock.; ordrng 1 W11135393 (Ui) and 1 W11429620 (Main control)

We serviced a

WHIRLPOOL DRYER

Model WED8540FW2

Near Chagrin Falls, OH 44023

Dan H

Job Details: 06/08/2021

"Customer complaint that unit is not working sometimes, started timed dry cycle, unit started and heated, customer explained that when it doesnt start they unplug for a minute then plug back in and unit works, unit needs new control; ordrng 1 W10875487 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Garfield Heights, OH 44125

Jason N

Job Details: 06/07/2021

"Cc unit not making ice and ff section warmer Found ice buildup on ff evaporator cover. Ran test 128 to check software version, no good, version is 6.0.0, should be 7.0.0. Service pointer W11033419D stated replace main control and evaporator cover. ; ordrng 1 W11167902 (Evaporator cover) and 1 W11333076 (Main control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/07/2021

"Customer complaint that unit does not spin out properly, ran diagnostics found f0e5(off balance) error code, unit leaning to the right, leveled unit, ran drain and spin cycle, unit spins, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lyndhurst, OH 44124

Dan H

Job Details: 06/07/2021

"Customer complaint that unit is freezing food, freezer section temperature at-12, fresh food section temperature at 35 degrees, found fresh food section door not sealing, adjusted washers, door is sealing now, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Mayfield Heights, OH 44124

Dan H

Job Details: 06/07/2021

"Customer complaint that deli drawer is falling off and of buzzing noise, no buzzing noise heard, unit needs new deli drawer tracks, part is out of stock so not scheduling return appointment ; ordrng 1 W10346891 (Track) and 1 W11226546 (Track)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Solon, OH 44139

Brian M

Job Details: 06/07/2021

Cc of lint build up in utility sink from washer Inspected unit Found unit running properly Advised on fabric softener usage OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Gates Mills, OH 44040

Dan H

Job Details: 06/07/2021

"Installed new control, op test good"

We serviced a

GE WALL OVEN

Model PT7550SF8SS

Near University Heights, OH 44118

Corina B

Job Details: 06/07/2021

Replaced the upper and lower fan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/07/2021

Customer showed pop took pic Customer complaint frost in fridge Found gasket not sealing on left side Fixed gasket OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Chesterland, OH 44026

Brian M

Job Details: 06/07/2021

Cc of noises Found idler pulley damaged Replaced using kit OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDC300XW0

Near Gates Mills, OH 44040

Brian M

Job Details: 06/07/2021

Cc long dry times and can only do light loadsFound belt to be worn and stretched Replaced belt and idler pulley OP Test Ok c

We serviced a

WHIRLPOOL RANGE ELE

Model WFC310S0EW3

Near Elyria, OH 44035

Marie V

Job Details: 06/07/2021

"Took POP. Cc that they moved the unit to another apartment and when testing it flipped the breaker when testing burners and one of them spark and the cook top light is turned on. Check element found left front wont turn on took back panel off and found infinite switch shorted, unit will need infinite switch and burner. ; ordrng 1 WP3149400 (Infinite switch) and 1 W11371990 (Element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Elyria, OH 44035

Marie V

Job Details: 06/07/2021

Replaced heater. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Westlake, OH 44145

Marie V

Job Details: 06/07/2021

"Cc that the unit does not work. Confirmed. Took door off and checked power coming in to control board, 120V. Unplugged unit and UI then plugged control back in and closed the door, drain pump started going, check for 5VDC to UI they were present, unit will need UI. Unit started working when plugged back in. Cust will call back if she wants to replace part. Op test ok; ordrng 1 WPW10500175 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Westlake, OH 44145

Marie V

Job Details: 06/07/2021

Replaced drain pump and UI. Tested unit many times to make sure it was draining . Is taking a little time to drain but water is all out before drain pump stops. Op test ok advice cust to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Sheffield Lake, OH 44054

Marie V

Job Details: 06/07/2021

"Cc that the water was pouring out from UI and that her pop was frozen. Took temps it was at 36*, also cust said that loud noises comes from the diffuser , confirmed noise , unit will need new diffuser. . Ask cust for a cup tested water dispensing it was good, I checked on measure fill it was set to liter advice cust to make sure is set to oz because otherwise it will keep dispenser until the liter is done or it gets canceled. ; ordrng 1 W11164593 (Diffuser) and 1 W10316760 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Willoughby, OH 44094

Jason N

Job Details: 06/07/2021

"Cc unit not spinning outRan diagnostics, found code f0e5 for off balance load. Ran auto test, some noise in agitate and spin did not complete. Found pulley rubbing on belt guard, drive shaft has vertical movement. Unit needs gearcase. Customer not repairing at this time.; ordrng 1 W11454734 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon Lake, OH 44012

Marie V

Job Details: 06/07/2021

"Cc that the dispenser does not always works and when it stops working the icemaker stops al well, and that the right hand side door when you close it it makes a noise sometimes. Tested dispenser it worked good, and door cant get it to make the noise more than just one time , it sounds like it came from mullion like it gets stuck but still closes. Unit will need pressure regulator and mullion.; ordrng 1 W10786952 (Pressure regulator) and 1 W10311759 (Mullion)"

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW0

Near Chagrin Falls, OH 44023

Dan H

Job Details: 06/07/2021

"Customer complaint that unit is not draining, ran diagnostics found f9e1(long drain) error code, ran test cycle drain pump runs water drained, unit needs new control, customer does not want repair; ordrng 1 W11029840 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS1

Near Westlake, OH 44145

Marie V

Job Details: 06/07/2021

"Replaced burner and switch, tested unit and ask cust to try it as well. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB

Near Highland Heights, OH 44143

Joe O

Job Details: 06/07/2021

Cc: door handles not levelAdjusted door. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Avon Lake, OH 44012

Marie V

Job Details: 06/07/2021

"Part we received was damaged, took pics. Part isnt is stock, office will contact once we have eta on part. ; ordrng 1 W11465533 (Dispenser)"

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB

Near Willoughby, OH 44094

Jason N

Job Details: 06/07/2021

"Cc unit start button not working. Found start button will not make momentary contact, button is displaced in holder. Replaced button back into holder, ran op test. Unit started and stopped properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Conneaut, OH 44030

Jeff M

Job Details: 06/07/2021

The harness for the icemaker one of the pins were not pushed in all the way I reset the pin on the harness unit test good

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Cleveland, OH 44110

Jason N

Job Details: 06/07/2021

"Cc units doesnt heat for very longCustomer stated unit will only heat for a few minutes then stops, she will have to rerun cycle. Ran dryer op test, good heat, checked airflow at vent outlet. Found vent flap stuck down. Had to remove to unblock vent outlet."

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Painesville, OH 44077

Dan H

Job Details: 06/07/2021

"Customer complaint that unit is telling customer to check vent on all cycles except for timed dry, per installation instructions vent should not exceed 7 3/4 ft , household vent is approximately 14ft, ran diagnostics, no error codes found, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, OH 44108

Jason N

Job Details: 06/07/2021

"Cc unit knobs broke, burners dont work Found RF and RR knobs broken and burner valves seized up. Ordering manifold and knobs. ; ordrng 1 W10538763 (Manifold) and 2 WPW10339443 (Knob)s"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44149

David R

Job Details: 06/07/2021

"Replaced the slider, found broken and replaced clutch. Tested. Ran diagnostics, agitating and spinning. Good. All components working. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, OH 44136

David R

Job Details: 06/07/2021

Cc unit not heating. Went through diagnostics. No error codes. At end of test cycle poured water onto heating elements showed customer element is working. Went over different options with the heated dry and extended dry along side with using finish jet dry as well to help aide with getting the dishes as dry as the unit can produce. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 06/07/2021

"Drain pump replaced. Tested. Water not entering unit. Water valve shows out of range and not getting 120 from control. Ordering control, water valve and float switch. ; ordrng 1 W11462458 (Main control) and 1 W11545764 (Float switch), used 1 W11434044 (Valve int) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near Shaker Heights, OH 44120

Corina B

Job Details: 06/07/2021

CC that the wheels are broken on the bottom rack. Confirmed. Will need new wheels. ; ordrng 2 W10195416V (Wheels)s

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Cleveland, OH 44102

Corina B

Job Details: 06/07/2021

"CC that the unit is not drying and the clothes are wet, timer does not move. Checked vent, covered by a deck. Removed the vent blocked with lint. Took pictures. Will need a timer. Advised cust to clean out the vent. ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, OH 44108

Jason N

Job Details: 06/07/2021

"Cc unit didnt start cycle after cleaning washer cycleCustomer stated she tried to run a cycle after a clean cycle and the unit did not start. Started wash cycle, cycle started normally. Ran diagnostics, no codes stored. Ran auto cycle, all functions passed. Could not duplicate any issue with unit. Could not call tech line to document, tech line closed at this time."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, OH 44102

Corina B

Job Details: 06/07/2021

Replaced the control. Optest ng. Will need the interface. ; ordrng 1 WPW10491734 (Coin interface)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44111

Corina B

Job Details: 06/07/2021

"CC that there is a noise when it spins. Found a penny stuck in between the agitator and basket. Ran diag F7E6 MOTOR FAULT,f7e5 shifter fault. Replaced the shifter. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Madison, OH 44057

Jeff M

Job Details: 06/07/2021

Installed the new part op tested good.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS1

Near Painesville, OH 44077

Brian M

Job Details: 06/07/2021

Cc of no power Found UI to be dead Removed power for 20 sec plugged back in Ran test cycle OP Test Ok Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model 665.12789K310

Near Streetsboro, OH 44241

Brian M

Job Details: 06/07/2021

"Cc unit leaking Found leak coming out of actuator area This model does not have a complete assembly to replace as a whole Needs housing sump, actuator and and clamps ; ordrng 1 WPW10455268 (sump and seal assem) and 1 W10537869 (diverter mtr) and 1 W10445975 (hose) and 1 WPW10538166 (grommet), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Diamond, OH 44412

Brian M

Job Details: 06/07/2021

Replaced led in Freezer OP Test Ok

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS308SSS04

Near Chagrin Falls, OH 44023

Dan H

Job Details: 06/07/2021

"Installed new magnetron , op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ravenna, OH 44266

Brian M

Job Details: 06/07/2021

Cc unit not heating and knob not moving Reset breaker tested voltage Getting proper power Ran test cycle OP Test Ok If customer still has issue please pre Id WPW10185982; ordrng 1 WPW10185982 (timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near Euclid, OH 44132

Joe O

Job Details: 06/07/2021

Installed cover. Found condenser sitting on bracket causing vibration. Adjusted bracket. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Madison, OH 44057

Jeff M

Job Details: 06/07/2021

The clips were not being installed correctly I reinstall the clips the correct way unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Brooklyn, OH 44144

Dan H

Job Details: 06/07/2021

"Customer complaint that water just trickles out of dispenser, and hollow ice, found water trickling from supply line, customer has self piercing saddle valve, advised customer to change valve out with a ball valve, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Wickliffe, OH 44092

Joe O

Job Details: 06/07/2021

Cc: door ajar lightFound dent in left side ff door. Not hitting switch properly. Needs doorOffice to reschedule; ordrng 1 W11307224 (dor-fip)

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Broadview Heights, OH 44147

David R

Job Details: 06/07/2021

Replaced dispenser drawer. Tested. Adjust front legs up. In a tight closet spot. No leaks. Good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Broadview Heights, OH 44147

David R

Job Details: 06/07/2021

"Cc dishes are not getting clean. Water is entering unit but lower spray arm is not turning. F4E3, F9E4, F2E1, F5E1. Motor humming when in use. All other components are working. Will need wash pump, customer paid SVC only. ; ordrng 1 W10861526 (Pump motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model wfe540h0es1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/07/2021

"Cc unit oven sparked, now not heating Found bake element physically popped open. Unit needs bake element. ; ordrng 1 W10779716 (Bake element)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Rocky River, OH 44116

Corina B

Job Details: 06/07/2021

CC that the unit is not working. Confirmed. Found a Bobby pin stuck to the latch. Removed the pin. Started a cycle. Optest ok

We serviced a

KITCHENAID RANGE

Model KGRS807XSP00

Near Cleveland, OH 44113

Jason N

Job Details: 06/07/2021

Cc unit displays f2 e1Confirmed unit display stuck on f2e1. Replaced keypad using customer supplied part. Tested all unit functions. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

unit is not draining the pump its not getting power I took the door apart I checked the main control board theres no loose wires control board is not sending power needs a new control board no ETA; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEM5

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

Icemaker failed needs new icemaker estimate only; ordrng 1 D7824706Q (Ice maker) and 1 S (S)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ5

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

The interlock switch does not fit this model. But the main control board relay for the lights is not operating needs new control board no eta ; ordrng 1 W11342846 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW9500TC01

Near Mentor, OH 44060

Joe O

Job Details: 06/07/2021

"Cc: f35,f21, suds errorFound error codes f21(long drain) f35(analog pressure sensor failure). Ran auto test. Unit has good drain, pressure hose and air trap free of blockages, kinks or cracks. Needs pressure sensor.Advised customer could need controlCustomer does not want to repair at this time ; ordrng 1 WPW10415587 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW750CPL1DG

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2021

Installed lid lock kit. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

The freezer is about 25? the fridge is about 45?. The unit makes ice and occasionally does not make ice. Theres a frost pattern theres heat transfer needs a new control board. No eta; ordrng 1 W11196400 (Control) and 1 W11518204 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2021

Installed ice maker. Cycled ice maker. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25C4MGZ00

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2021

"Cc: not making ice, water flowing from dispenserFound ice maker lost home position and is free spinning, allowing water to flow directly into ice bin. Needs ice maker.; ordrng 1 W10873791 (icemaker)"

We serviced a

WHIRLPOOL WALL OVEN

Model RBD305PDS14

Near Solon, OH 44139

Brian M

Job Details: 06/07/2021

Cc he got error F2e6 on screen and unit not working Found display to be blank unit will not start just beeps Needs 8301917 control and 8300435 UI are no longer available

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, OH 44136

David R

Job Details: 06/07/2021

"Replaced icemaker, water line and ice chute. Ran through diagnostics. Water entered into icemaker. Let customer know, give a couple hours before ice starts to drop. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Parma Heights, OH 44130

David R

Job Details: 06/07/2021

"Cc unit making noise. Before coming out, customer found screws in unit gasket, causing noise when drum spinning. Customer wanted us to still check out everything. Went into unit and found everything is working fine. Tested, good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Jeff M

Job Details: 06/07/2021

The noise is the customer was hearing were all normal around the unit and a test cycle also ran it for towels everything tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2021

"Cc: squealing in spinCustomer showed audio clip. No stored error codes. Ran auto test, ran manual drain. Found belt stretched. Needs belt; ordrng 1 W11239857 (belt)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Solon, OH 44139

Brian M

Job Details: 06/07/2021

"Cc unit,not powering on Found thermal fuse open Used test fuse ran several test did not trip test fuse Installed new fuse from truck stock OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP02

Near Broadview Heights, OH 44147

Corina B

Job Details: 06/07/2021

"Replaced the ui, control and harness. Brought core back for return. Optest ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Shaker Heights, OH 44122

Jason N

Job Details: 06/07/2021

"Cc unit making grinding noise and stopping in mid cycle.Ran diagnostics, found code f0e3 for overload. Ran auto test, all functions passed checked under unit found rotor loose, would not tighten. Rotor is cracked. Unit needs rotor. Rotor is covered under 10 yr for parts. ; ordrng 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Williamsfield, OH 44093

Jeff M

Job Details: 06/07/2021

The seal is not the issue the issue is the door along the top is the deformed needs a new door. No eta; ordrng 1 WZF34X20DW01 (Door)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 06/07/2021

"Replaced the gearcase, cam, shifter, belt and cover. Ran a calibration. Started a cycle. Optest ok"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Solon, OH 44139

Brian M

Job Details: 06/07/2021

Cc of dryer not always heating Ran several times Could not duplicate issue OP Test Ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS01

Near Garfield Heights, OH 44128

Corina B

Job Details: 06/07/2021

Replaced the thermostat. Optest ok.

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEW3

Near Brook Park, OH 44142

David R

Job Details: 06/07/2021

"Drain tube; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Ashtabula, OH 44004

Joe O

Job Details: 06/07/2021

Installed water valve. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Geneva, OH 44041

Jeff M

Job Details: 06/07/2021

The evap fan is seized the evap cover is broken both needs to be replaced; ordrng 1 WP2315539 (Fan motor) and 1 W11024683 (Evap cover)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Amherst, OH 44001

David R

Job Details: 06/07/2021

"Cc unit is not washing dishes, leaving soap pop at the bottom of unit. F7E1, F7E2, FAE2 error codes. Ran diagnostics and components working and can hear sprayers turning and washing going around in unit. Ran a normal cycle, water entered unit and that was it. Wash pump did not come on. Ordering wash pump because of error code and also ordering main control as well. Replace control first and if have to, replace wash motor.***office to reschedule ; ordrng 1 W11462458 (Control) and 1 W11460945 (Wash pump motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Jefferson, OH 44047

Joe O

Job Details: 06/07/2021

Cc: moisture in unit at end of cycleFound unit has plastic tub. Advised customer on moisture build up on plastic tub. Ran diagnostics test cycle. No error codes. Heater is functioning. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB1

Near Highland Hills, OH 44122

Jason N

Job Details: 06/07/2021

"Cc unit cooktop switch not workingTested all burners for operation, found RF burner switch arcing internally. Unit needs infinite switch. 2 knobs are broken for the switches, stems are broken, will order as well. Knobs not showing in stock at marcone. Office to contact customer with next service date. ; ordrng 1 WP3149400 (Infinite switch) and 2 W11158169 (Knobs)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Elyria, OH 44035

David R

Job Details: 06/04/2021

"Cc ice build up by FZ top door. Heated up gasket to put closer and conform to cabinet, good. No gaps. Leave closes for half an hour. Good. Op test ok"

We serviced a

KENMORE WASHER

Model 110.464725

Near Painesville, OH 44077

Jeff M

Job Details: 06/04/2021

The drain was plugged I cleared the drain unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Parma, OH 44134

Dan H

Job Details: 06/04/2021

"Customer complaint of noise, found a piece of plastic flapping in condenser fan, adjusted, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Parma Heights, OH 44130

Dan H

Job Details: 06/04/2021

"Installed control, belt, and idler pulley, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

WHIRLPOOL COOKTOP GAS

Model SCS3014LS02

Near Painesville, OH 44077

Joe O

Job Details: 06/04/2021

"Cc: propane smellFound propane smell coming from front right burner valve. Needs burner valve.Customer does not want to repair at this time; ordrng 1 WP4456816 (valve-brnr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, OH 44130

David R

Job Details: 06/04/2021

"Cc unit not advancing. Found drain hose going to floor. Per owners manual needs to be same height as unit. Corrected, put drain hose into drain pipe. Tested, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW6630HC

Near Parma, OH 44134

Dan H

Job Details: 06/04/2021

"Customer complaint that unit is not starting, found control lock on, turned off, unit started, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Westlake, OH 44145

Corina B

Job Details: 06/04/2021

"CC that the dryer is not heating. Confirmed. Checked the outlet good. Checked the vent, good. Checked the fuses, good. Checked the motor, found the connections to the motor were half plugged in. Reconnected the wires to motor. Optest ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Burton, OH 44021

Brian M

Job Details: 06/04/2021

Installed control Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Diamond, OH 44412

Brian M

Job Details: 06/04/2021

Cc unit not cycling Found drain hose laying on ground for draining Advised to get it elevated

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Maple Heights, OH 44137

Jason N

Job Details: 06/04/2021

Installed oven door glass. Quoted customer for knobs. Declined offer for knobs. Op test good

We serviced a

WHIRLPOOL RANGE

Model WFG720H0AS0

Near Lakewood, OH 44107

Corina B

Job Details: 06/04/2021

CC that the unit does not heat properly. Found mouse droppings threw out the oven. Advised cust to put traps for the mice. Before we can fix.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/04/2021

"Cc you have to push the right hand side door to close it and that the ice maker is not working. Check door nothing on the way explain cust that you have to open right hand side first and close the left hand side first, cust said that the old door didnt do that, called whirlpool tech line. He said that those are not self closing door that it can close by it self sometimes but not all the time you have to close them manually. Check icemaker error codes had 0. Ran step 57 and then step 45 restarted"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

David R

Job Details: 06/04/2021

Replaced FZ light. All lights are now working. Tested ice dispenser multiple times. Working correctly but sometimes pad gets stuck and not dispensing. Ordering pad** ; ordrng 1 W10853387 (Pad)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/04/2021

Replace shocks and it was still banging try leveling legs and it stop banging but also found the pads on cabinet broken ordering ; ordrng 4 W10834527 (Impact patting)s and 4 WP8564458 (Impact adsorber)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Strongsville, OH 44136

Marie V

Job Details: 06/04/2021

"Uni was bought as a resale and cust return it because it was broken, didnt say was was broken. Plugged unit into a outlet and it turned on right away, compressor, motor evapo and condenser fan are running. Found a dent on freezer door but cant find whats wrong with unit. Let u it run for about 15 min and took temps , check temp 77*. Check evaporator no frost pattern. Took back panel off and started touching all connections and found some oil on filter drier on cap tube side and very low but you can hear refrigerant still coming out of it when in running. Unplugged unit. Unit will need new filter drier. Is aluminum needs lock ring tech for repair.; ordrng 1 WPW10143759 (Drier)"

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