We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ4
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc unit not heating, found open thermal fuse, replaced fuse using t/s wp3392519, ran normal cycle. Opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET9FHTXMQ03
Near Euclid, OH 44132
Corina B
Job Details: 01/21/2022
Cust does not need the gasket. Brought gasket back for return.
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44105
Marie V
Job Details: 01/21/2022
Replaced control and UI.ran auto test on diag. Op test ok.Brought core for return
We serviced a
GE RANGE
Model PGB915SET3SS
Near Cleveland, OH 44128
Marie V
Job Details: 01/21/2022
Replaced control and gas valve. Tested both. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/21/2022
Installed rack adjusters. Op test good.
We serviced a
JENN-AIR RANGE
Model JDS8850CDS02
Near University Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc unit front left burner burst at times and shuts off then reignites, turned on front left watch it for 10 mins when I was about to leave the burner went out with a loud burts, removed and reinstalled top, burners and screws, turned it on again and watched for another 10 mins everything seems to be working properly. Opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF
Near Kent, OH 44240
Brian M
Job Details: 01/21/2022
Cc he has another company coming out to replace evap fan and damper but they where telling him that he needs a sealed system repair I found no indication of needing a sealed system repair Unit is at operating temp 0 in freezer and 38 in fridge Unit is making ice And normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc unit not draining, verified that unit wont drain, tried gets into diagnostics and unit will get off on its own, check J10 connector to see if have ohms from pump. No ohms present, leaned unit back and found the light blue wire to the pump by the pump cover, spliced wire opt test ok."
We serviced a
GE DRYER
Model DBXR453EA1WW
Near Painesville, OH 44077
Joe O
Job Details: 01/21/2022
"Cc: not startingFound door switch open. Needs door switchCustomer does not want to repair at this time ; ordrng 1 WE4M415 (door switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Joe O
Job Details: 01/21/2022
"Cc: off balance/ walkingFound suspension rods worn. Needs suspension rodsCustomer does not want to repair at this time ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEB
Near Ashtabula, OH 44004
Dan H
Job Details: 01/21/2022
"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker ejected ice and filled, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 01/21/2022
"Use my bi pass and excellent pressure start to come out then when use customer filter a low pressure come out advise her to replace filter,opt test ok ; ordrng 1 WP12568001 (Filter lid)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mogadore, OH 44260
Brian M
Job Details: 01/21/2022
Cc unit not powering on Found unit getting power but not lights Needs control ; used 1 W11116592XXX (XXXNOREORDER*****CORE*CNTRL) from stock
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near Parma, OH 44134
David R
Job Details: 01/21/2022
"Cc unit not spinning and getting UL code. Ran drain/spin, couple mins into cycle unit got UL code. Suspension rods are wearing down. Scraping noise, bearings wearing away and found dripping water through a little. Will need sensor, bearing kit and suspension kit. Gave estimate, customer paying SVC only, do not order parts.**3 job count; ordrng 1 W10247710 (Suspension rod kit) and 1 W10435302 (Bearing kit) and 1 WPW10178988 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44144
David R
Job Details: 01/21/2022
"Cc unit not draining or spin. Drain is working good. Not spinning or agitating. Basket is free and can move. Motor is humming, replaced actuator because it was moving, motor still just humming. Ordering control, motor, cap. ; ordrng 1 W11170317 (Control) and 1 W10890624 (Motor) and 1 W11428524 (Cap), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Highland Heights, OH 44143
Corina B
Job Details: 01/21/2022
Found the hinge and screws missing from the lid. Will need a new hinge and screws.; ordrng 1 WP8563965 (Hinge) and 4 W11404293 (Screws)s and 1 WP8572974 (Hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/21/2022
Installed ff evaporator cover assembly. Ff fan running and ff compartment cooling properly. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GBS0
Near Westlake, OH 44145
Angel
Job Details: 01/21/2022
Replaced wash pump tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Angel
Job Details: 01/21/2022
Verified new tub before installing and unit is dented on both sides on back reordering tub. Explained to customer to check part next time to verify its good before we come out. Office to reschedule.; ordrng 1 W11409866 (Tub)
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc light went out again, there is power from light transformer checked continuity on bulb found the bulb is not working unit will need a new bulb, ordering bulb; ordrng 2 WPW10440740 (lmp-basles)s"
We serviced a
FRIGIDAIRE DRYER
Model GLGR341AS1
Near Geneva, OH 44041
Dan H
Job Details: 01/21/2022
"Installed new bearing and belt, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Cleveland, OH 44105
Gabriel P
Job Details: 01/21/2022
Replace pump ass. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rootstown, OH 44272
Brian M
Job Details: 01/21/2022
Cc of noises Found noise to be normal operating noises Advised on running update through Maytag app OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/21/2022
"Cc unit not washing upper rack.Ran diagnostics, found code 6-6 for cold water entering. Ran diagnostics cycle, found very low water pressure from pump, barely spraying lower rack, no water entering upper rack. Unit need pump/motor assembly. Customer not repairing at this time, estimate only.; ordrng 1 WPW10671942 (Pump/motor assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Rocky River, OH 44116
Angel
Job Details: 01/21/2022
Replaced steam valve. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Willowick, OH 44095
Joe O
Job Details: 01/21/2022
Installed control. Ran auto test and calibration. Ran quick cycle. Op test ok
We serviced a
KENMORE DRYER
Model 110.6800201
Near Highland Heights, OH 44143
Corina B
Job Details: 01/21/2022
"CC that there is a squealing noise. Confirmed. Found the idler pulley, squealing. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc right door dont stay close, found door closer loose fasten screws opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Gabriel P
Job Details: 01/21/2022
Replace both valve and filter housing and still no water coming out test water pressure and is excellent ordering resolver tank and line and filter ; schdld next appmnt for 1/26 WED !
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Marie V
Job Details: 01/21/2022
Replaced motor. Tested unit. Started heating . Op test ok
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Chesterland, OH 44026
Jason N
Job Details: 01/21/2022
Cc unit lights up but does not cycle Found unit will power up and start but interference by cabinet in left side will not allow door to close fully. Unit loose in cabinet space. Shifted unit and tightened mount screw. Cabinet interference gone. Unit started cycling when door closed. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near Bay Village, OH 44140
Angel
Job Details: 01/21/2022
Took apart refrigerator to replace evap cover with new one and when installing the new one noticed the harness on the new one was the wrong harness will need to reorder correct evaporator cover called BJ and explained to him the cover and control were ordered because of the service pointer confusion. Customer will just need the evap cover with thermistor and harness taking back parts for return and to refund money to customer for the control board.; ordrng 1 W11395635 (Evap cover)
We serviced a
GE REFRIGERATOR
Model CFCP1NIXCSS
Near Bay Village, OH 44140
Angel
Job Details: 01/21/2022
Cc that unit started working but than stopped again and now this morning started working again. Called BJ and explained to me that if the unit is working we will not be able to diagnose it to ask the customer to wait till it goes out again and call for service so we can catch it when its not working to try to diagnose it.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland Heights, OH 44112
Manny
Job Details: 01/21/2022
"Cc oven not heating and door handle falling off, found burned out igniter, replaced igniter with T/S #12400035, and reinstalled handle ran bake opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
Marie V
Job Details: 01/21/2022
"Replaced compressor and filter drier. Used lock ring on all connections. Filled up with r600, 68grams. Good frost pattern. Advice cust to allow 24 hours to reach normal temps.; used 1 Tjaf1200 (1/4od tube), 1 W10895750 (Fitting), 1 W10895713 (Fitting), 1 W10895716 (Fitting), and 1 L13000619 (Fitting) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 01/21/2022
Replace arm opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Williamsfield, OH 44093
Brian M
Job Details: 01/21/2022
Cc of noise when washing Found oil under machine gearcase loud Need gearcase and lower components Agitator will not come out ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10919191 (washplate) and 1 W10836692 (agitator)
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH20F3QWC
Near North Ridgeville, OH 44039
David R
Job Details: 01/21/2022
"Cc unit not turning on. Found temp control not sending power down to compressor. Bypassed temp control, 120 going down and turning on comp. Ordering temp control, ; ordrng 1 5304513033 (Temp control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Dan H
Job Details: 01/21/2022
"Customer complaint of noise, fans are running, compressor is running, no noise from air damper, no unusual noises heard, found a small amount of ice build up on freezer evaporator probably from door being left open, removed, unit is operating as designed"
We serviced a
KENMORE REFRIGERATOR
Model 2536008941
Near Painesville, OH 44077
Dan H
Job Details: 01/21/2022
"Cleared evaporator , installed new control and door handle mount, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Perry, OH 44081
Corina B
Job Details: 01/21/2022
"Replaced the filter head. Water started to flow. Checked the ice maker, filled. Tested the water again and it stopped. Will need a new valve, control and ice maker. Office to reschedule ; ordrng 1 W10873098 (Valve) and 1 W11389713 (Control) and 1 W11225853 (Ui) and 1 W10898228 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Gates Mills, OH 44040
Joe O
Job Details: 01/21/2022
"Cc: noise, vibration/off balanceFound no stored error codes. Ran quick test cycle. Ran drain and spin. No abnormal noises. Unit functioning as designed. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRU1777DS0
Near Thompson, OH 44086
Joe O
Job Details: 01/21/2022
"Cc: not coolingFound temps at 50 degrees. Found ball of ice on cap tube. Needs compressor, evaporator, heat exchanger, and drierCustomer does not want to repair at this time; ordrng 1 5304507767 (compressor kit) and 1 297414901 (Evaporator) and 1 297217900 (heat exchanger) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQ1
Near Chardon, OH 44024
Jason N
Job Details: 01/21/2022
"Cc unit oven not heating Ran bake test, tested power from control board, good power in to ignitor at 117v. Ignitor not glowing. Unit needs bake ignitor. Replaced using truck stock kit. Reran bake test. Ignitor glowing and flame ignited. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36MHS01
Near Gates Mills, OH 44040
Jason N
Job Details: 01/21/2022
"Cc unit not cooling Found both sections at room temperature. Compressor is running. Ran and draw on compressor, pulling .5A, no heat on condenser coils. Unit has refrigerant leak, will need sealed system repair. Evaporator and heat exchanger NLA for this unit. Customer stated he is going to try to find the parts and may have us come out to install them, told him we can do it but can not guarantee repair."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Mentor, OH 44060
Corina B
Job Details: 01/21/2022
"CC that the unit is not draining. Tested drain pump, running properly. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near East Cleveland, OH 44112
Manny
Job Details: 01/21/2022
"Cc unit just flash error code and beeps. Unit is flashing error code f8e4 for overflow switch fault, found overflow switch completely frozen and really cold air draft coming from under the dishwasher, defrosted switch and reinstalled ran diagnostics cycle unit will not fill water line and water valve are frozen solid. Advise customer to insulate the cabinet to avoid the lines from freezing. Cant test unit since it wont fill, if customer still having issues after they insulated they will call us to take another look."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS3
Near Cleveland, OH 44135
Marie V
Job Details: 01/21/2022
"Replaced control , and tested unit with a cub with water. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Strongsville, OH 44136
Gabriel P
Job Details: 01/21/2022
"Found timer not advancing on auto sensor and timer ordering timer ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model VAW3584GW1
Near Andover, OH 44003
Brian M
Job Details: 01/21/2022
Cc unit not washing Found cold water to have low flow Shut off valve is broken had to shut off main water Cleaned filter on back of valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
David R
Job Details: 01/21/2022
"Replaced evap harness. Changing temps to 40 in FF and 2 in FZ, also changed diagnostics settings defrost to automatic 8 hrs. Advised to not block damper air from circulating properly. Give 24 hours for unit to adjust temps. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Joe O
Job Details: 01/21/2022
Cc: not workingFound error code f7e1(basket speed fault). Found unit is sensing basket speed. Ran auto test and calibration. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mentor, OH 44060
Corina B
Job Details: 01/21/2022
"Delivery comp broke the screw in the door and cut waterlines. Drilled out the screw, broke again. Called t/l unit is non repairable out of warranty."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW
Near Avon Lake, OH 44012
Angel
Job Details: 01/21/2022
Cc that unit will not lock. Tried to start unit and it would not lock replaced latch with new one ran calibration unit locking and functioning as designed. Opt test ok.
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Madison, OH 44057
Joe O
Job Details: 01/20/2022
"Cc: leakingRan test cycle. Found unit leaking from underneath unit. Pulled panel. Found uni5 leaking from dispenser. Needs dispenser drawer; ordrng 1 WH42X29542 (Dispenser drawer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Lorain, OH 44053
Angel
Job Details: 01/20/2022
Cc that unit is making a clicking sound. Verified and the clicking sound there hearing is the rotor when its going back and forth on the agitation sound is normal. Also customer stated that when they pored the bleach in the bleach dispenser it went all over the floor took apart top and found the tub ring was backwards fixed issue. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7AB01
Near Lorain, OH 44053
Angel
Job Details: 01/20/2022
Replaced glass door. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/20/2022
"Cc unit still not making iceRan diagnostics ice maker test 57 , ice maker function passed. Ran fill test 45, ice maker filled with water. Checked for codes, no codes for ice maker, reading e0. Ran test 15, ice bin level, reading ice bin empty, good. Ran test 36 ice box fan, found ice box fan not full speed, pulsing. Ice box thermistor may not be satisfied with fan not working properly ; ordrng 1 W10846539 (Ice box fan)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby Hills, OH 44092
Jason N
Job Details: 01/20/2022
Installed auger motor. Tested ice dispense. Dispense operation good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Kipton, OH 44049
David R
Job Details: 01/20/2022
"Replaced drain pump. Ran diagnostics, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SVAXVB00
Near Strongsville, OH 44136
David R
Job Details: 01/20/2022
"Cc unit will stay in defrost mode longer than it should and start thawing food, dispenser not working. Went through diagnostics, control sending 120 and turning on heater. Components on harness check good. Would replace control and evap harness at same time. Found door harness is broken. Door W10173587 is unavailable, discontinued. Customer will pay SVC and call his home warranty.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Brian M
Job Details: 01/20/2022
Cc unit not heating Found igniter glowing but not igniting Possibly a coil issue or thermostats ; ordrng 1 WP3391912 (thermostat) and 1 8573713 (thermal cut off) and 1 W10693363 (fuse-thrml) and 1 279834 (2 coil gas valve set) and 1 686590 (sub 279311)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Brian M
Job Details: 01/20/2022
Went to pull out ice bin and it was full of ice Customer does not want to replace it
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KOCE507ESS11
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/20/2022
Cc door switch not always functioning Replaced door switch OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/20/2022
Cc of leak Found leak coming from actuator Needs sump assembly ; ordrng 1 WPW10455261 (pump&motor)
We serviced a
MAYTAG DISHWASHER
Model MDB4409PAW0
Near Geneva, OH 44041
Dan H
Job Details: 01/20/2022
"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks and started normal wash cycle, glasses did not fill, filter is not clogged, unit needs new sump assembly , customer does not want repair at this time ; ordrng 1 W10806701 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/20/2022
Found good frost pattern but fan not running check voltage to fan 12 vdc is good ordering fan ; ordrng 1 W11224591 (Fan motor) and 1 W10871842 (Grill) and 1 WPW10479155 (Damper) and 1 W10846539 (Ice fan)
We serviced a
FRIGIDAIRE RANGE
Model PLES399ECH
Near Strongsville, OH 44149
Gabriel P
Job Details: 01/20/2022
"Replace control knob,opt test ok"
We serviced a
JENN-AIR WALL OVEN
Model WW30430W
Near Solon, OH 44139
Manny
Job Details: 01/20/2022
"Replaced ordered parts, ran bake on both cavities, opt test ok. Took core for return."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC3
Near Avon, OH 44011
Angel
Job Details: 01/20/2022
Replaced bellow tested for no leaks. Opt test ok.
We serviced a
GE DRYER
Model GTD65EBSJ4WS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/20/2022
"Cc unit not powering on Found unit getting proper voltage to control board but no lights or any power coming out of control Needs Control board ; ordrng 1 WE22X31717 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, OH 44147
David R
Job Details: 01/20/2022
"Found drain pump shorting out control, blew another control. Took pic of drain pump windings. Ordering another control, customer going to buy their own drain pump for replacement. ; ordrng 1 W10854225 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 01/20/2022
"Customer complaint of drn error on display, ran diagnostics found f9e2(pump drive system problem ), f0e3(overloaded), and f9e1(long drain) error codes, power to drain pump, drain pump is not pumping, unit needs new drain pump ; ordrng 1 W10876600 (Drain pump)"
We serviced a
FRIGIDAIRE WASHER
Model GLWS1233AS2
Near Columbia Station, OH 44028
Marie V
Job Details: 01/20/2022
"Cc that the unit got off balance and then started leaking. Confirmed, unit if full with water, found a sock on the drain. Removed filled unit back up all the way, it stops draining and started leaking again. Had to remove all water with vacc. Found another sock,. Removed. And filled unit back up a few times to make sure nothing else is inside. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Columbia Station, OH 44028
Marie V
Job Details: 01/20/2022
"Cc that the unit is doing the same thing, making a loud noise when agitating and last time it was used it did not spin the clothes out. Ran auto test, found hub stripped. Removed and verify the spines on the transmission they are rusted out. Unit will need new gearcase and new hub. Hub still under one year warranty. Gave estimate on new gearcase, cust will not fix. Op test ok.; ordrng 1 W11454734 (Gearcase 242.58), used 1 W10528947 (HUB), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near North Royalton, OH 44133
Marie V
Job Details: 01/20/2022
"When arrived unit still not cooling. Verify pressure 45psi while not running. Ran step 38 to test compressor would not start, tested with Orion board, it starts and shuts off 120wtt. Called BJ told me to call tech line unit has an internal leak. Called tech line they told me it was a low side leak, use nitrogen to find the leak and soapy water, i started on freezer evap, no leaks found. Verify fresh food and found that bubbles are coming out of the cabinet from cap tube and suction line comes from the liner. Unit cant be repair. Called tech line again to document. Unit cant be repair"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Chesterland, OH 44026
Jason N
Job Details: 01/20/2022
"Installed sump assembly. Ran diagnostics cycle in entirety, checked for leaks, none found. All functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 01/20/2022
"Recovered refrigerant. Installed evaporator. Charged system with nitrogen to 150 psi, system holding pressure. Brought system down to 29in/hg vacuum. Held vacuum. Recharged system with 7.5oz of r134a. Unit low pressure stable at 5 in/hg vacuum. Good frost pattern on first 3 coils. Advised customer to allow up to 24 hrs for unit to return to desired temps; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBS1
Near Pepper Pike, OH 44124
Jason N
Job Details: 01/20/2022
"Installed heater element. Ran wash test, checked for leaks. None found. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/20/2022
"Cc that the unit still dripping water, usually takes about 5 to 7 days to start leaking. Confirmed the leak. It looks like the ice maker puts too much water or is not level. Doors arent level, leveled unit out and called tech line, they told me that unit needs to be level this ice maker cant be adjusted to less water to come in he said , level unit so the front is higher that the back if cust calls back replaced the ice maker housing. ; ordrng 1 W11483114 (Box-ice.)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/20/2022
Cc that unit was stuck on 4min and 1 min Found error for lid lock but no issue found with lock actuator Ran auto test no issue found Ran calibration and reset errors Advised to watch
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near Aurora, OH 44202
Brian M
Job Details: 01/20/2022
"Could not confirm model or serial number But ran test found high voltage side at fault Needs magnetron, transformer, and capacitor ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W10278021 (transformr) and 1 W10278022 (magnetron) and 1 W10687898 (capactr-mg), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAM00
Near Lakewood, OH 44107
Angel
Job Details: 01/20/2022
Cc that units lights were flickering. Notice on light dimmed so i replaced all three lights. Opt test ok.
We serviced a
WHIRLPOOL ICEMAKER
Model MIM1554ZRS0
Near North Royalton, OH 44133
Angel
Job Details: 01/20/2022
Cc that unit is still not making ice. Started unit up and unit will just keep filling the water sensor is not working will need water fill sensor replaced. Ordering part; ordrng 1 WPW10485962 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Strongsville, OH 44136
Angel
Job Details: 01/20/2022
Cc that unit is still not making ice. Verified and found that the fill tube is frozen. Ran some test ui is sending 14vdc to heater and ice maker is cycling as should also water pressure is good checked resistance on heater and it was off will need freezer door replaced. Office to reschedule.; ordrng 1 LW11038915 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 01/20/2022
"Found shaft of gearcase damage also pulley broken and shield as well gave estimate customer will not fix ; ordrng 1 W11454372 (Gearcase) and 1 WPW10550173 (Shield) and 1 W10721967 (Pulley), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Streetsboro, OH 44241
Brian M
Job Details: 01/20/2022
Installed igniter OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Westlake, OH 44145
Gabriel P
Job Details: 01/20/2022
Found loose connections correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near University Heights, OH 44118
Jason N
Job Details: 01/20/2022
"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29 in/hg, held vacuum. No change to gauges. Recharged system with 4.27oz. Of r134a. Low side pressure stable at 0-1 psi. Good frost pattern starting on first coil. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
JENN-AIR RANGE
Model JJW9630DDS
Near Bay Village, OH 44140
Angel
Job Details: 01/20/2022
Replaced both lower and upper cooling fans tested unit. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/20/2022
Found roller squeaking but customer already had the part to fix
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/20/2022
"Found freezer led bad and top light replace,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Beachwood, OH 44122
Jason N
Job Details: 01/20/2022
"Installed manifold and retaining tub nut, started wash cycle. Checked for leaks, no leaks found. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/20/2022
"Customer complaint of vibration sound confirm heard it coming from exhaust took unit apart check all screws then put back together then it still made the vibration so took unit apart again insulated exhaust so it doesnt touch floor and the back then put back together and so far there is better results advise customer to monitor and explain her that if noise comes back it may be as design coming from whirlpool but we will call and find out but most likely it is as design from my experience ,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Avon Lake, OH 44012
Angel
Job Details: 01/20/2022
Cc that unit was making a loud noise. Ran unit and could hear the sound. Took unit apart and found that the rollers on unit were in perfect condition but were not lubed and not rolling smoothly causing the loud sound. Removed all 4 rollers cleaned out everything and lubed it as well reinstalled all parts tested unit. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Willoughby, OH 44094
Joe O
Job Details: 01/20/2022
Called customer to advised I was on my way. Customer stated they are not home at the moment but they could give me the garage code. Stated the unit is in the garage. Advised cus the unit will not work properly in the garage due to colder temperatures. Advised unit is designed to work in temperatures above 55 degrees.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Willoughby, OH 44094
Joe O
Job Details: 01/20/2022
Cc: not agitatingFound unit not agitating. Found error code f7e6(motor fault). Found actuator failed. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
GE DRYER
Model GTD72EBPN0DG
Near Mentor, OH 44060
Corina B
Job Details: 01/20/2022
"CC that the unit is not heating. Confirmed. Checked the heater, open. Will need a new heater. ; ordrng 1 WE11X21156 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Mayfield Heights, OH 44124
Corina B
Job Details: 01/20/2022
"Replaced the ice maker. Opt test ok ; used 1 4317943 (ICEMAKER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/20/2022
The door panel is bent. Will need a new door. Office to reschedule. ; ordrng 1 W11461692 (Door panel)