Local Reviews
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Brian M.
REFRIGERATOR WHIRLPOOL WRS586FLDB00 Installed diffuser and control OP Test Ok Ice maker was not the correct one Marcone listed ; ordrng 1 WPW10251076 (icemaker)
Brian M.
DRYER WHIRLPOOL WED9200SQ1 "Cc unit only will only heat Found unit to be heating while on air only Pulled heater to make sure it was not shorted to cabinet Ran diagnostics found error for f01 primary control failure According to tech sheet it says to replace control ; ordrng 1 WPW10174745 (elect control board23554), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
RANGE WHIRLPOOL SF385PEG03 CC that the oven is not working. Checked amp drawl 2.20 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER 5299) from stock
David R.
DRYER MAYTAG MGDB835DW4 "Cc started a cycle 25 mins or so into the timed dry she said it stopped and made a beep sound, opened up immediately and clothes were hot, burn odor. Customer said they checked venting. Customer said they were doing some work on their house in the garage. No error codes. Took out drum, checked fuses, sensor, ignitor, burner assembly. All checks good. Nothing burnt, all components check in range. No excess lint or anything. Put everything back together. Hooked vent up. Ran, good airflow outside, unit heat is cycling on and off. Ran unit for 10 mins. Paused. Opened up. Good. As of today everything checks good. Op test ok"
Corina B.
WASHER WHIRLPOOL WTW4850HW1 "CC that the unit will not pass the sensing cycle. Started a cycle on quick wash, went to a wash. The cold water was turned off (the faucet is leaking). Started a normal cycle with clothes, went to wash. Optest ok."
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit is leaking. Found the front legs are not raised high enough. Optest ok
Dan H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Customer complaint of moisture build up on top of the freezer section found liner peeling away from freezer section door, unit needs new freezer section door; ordrng 1 LW11202404 (dor-fip)"
David R.
DISHWASHER WHIRLPOOL WDF520PADM6 "Cc dishes aren’t coming out as clean as they should. No error codes. Ran hot water to sink first, to make sure unit is getting hot water. Ran diagnostics mode. Water entered unit. Wash pump game on. Went through diagnostics, all components are working, heater came on. Raised rinse aid level to max. Corrected drain hose and made loop. Checked water hardness., hard water, level between 7-15. Advised of making sure hot water is getting to unit, making sure to also add options high temp and heated dry. Unit test good. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Cc Icemaker not working. Icemaker not cycling on its own. Replaced from t/s. Tested. Called for water. Op test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
Corina B.
WASHER WHIRLPOOL WFC7500VW0 "CC that the unit will not spin. Ran a rinse and spin with towels, twice came out damp. called t/l ran diag passed. Optest ok"
Brian M.
RANGE TAPPAN TEF351EWF "Cc that big burners only go to high Found both large burner switches burnt out Needs switches ; ordrng 2 316436001 (switch,infinite lrg2311)s, used 1 SHIPPING (shipping and handling) from stock"
David R.
WASHER WHIRLPOOL WTW7500GC0 "Replaced part, tested. Ran diagnostics step 51/52. Good. Op test ok."
David R.
REFRIGERATOR FRIGIDAIRE FFHS2311LBQA "Cc Icemaker leaking. Let water run through Icemaker, leaking from a screw port. Already tightened, small crack in Icemaker. Ordering ; ordrng 1 241798231 (ICEMAKER)"
Corina B.
DRYER MAYTAG MED3500FW0 "CC that the unit will not heat. Found the thermal fuse and the heater are open. Found the vent is smashed. Will need to order a heater; ordrng 1 WP8544771 (element), used 1 SHIPPING (shipping and handling), and 1 WP3392519 (THERMAL FUSE 1540) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Cc of noise. Went into diagnostics, loud gurgling coming from damper. Ordering damper control; ordrng 1 WPW10479155 (control)"
David R.
MICROWAVE WHIRLPOOL WMH32519HV5 "Replaced control. Took apart unit. Damaged on cavity where interlock and control connect to. This item is not serviceable. Called tech line, documented everything; saved tckt"
David R.
WASHER WHIRLPOOL WFW5620HW0 "Replaced parts. Tested. Still not working. So far new control, new UI and new harness have been replaced and not working. Tried different outlets and checked voltages. Called whirlpool techline. Dustin. Went over findings. Had me check voltages again. Went over parts that were replaced. Documented and sending over to Engineering.; saved tckt"
Jeff M.
DRYER WHIRLPOOL WED5620HW1 User interface has failed it is getting power unit technically still works just no display board; ordrng 1 W11378949 (HI)
Joe O.
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Cc: kick plate not allowing door to shutFound door gasket not sealing on lower portion of the door. Steamed gasket. Op test ok
Brian M.
WASHER MAYTAG MVWB765FW3 "Cc that unit leaves clothes wet on the end of delicate wash cycle She had a delicate cycle started at time of arrival I let that finish to see the results At end of cycle I found no issues Ran diagnostics found error for off balance Also while waiting for it to finish I went over use and care guide and explained to her that on delicates it does not use a very high spin speed and will most likely leave clothes still wet, Had a better conversation with customer and gave her more info on cycle selections and again reference her to the owners manual 7 and 8"
Dan H.
WASHER WHIRLPOOL WFW92HEFC0 "Installed new control and user interface, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL ED22GWXWN10 "Customer complaint that unit is leaking, confirmed, found unit leaking from supply line, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, advised they need a plumber to repair, unit is operating as designed"
Joe O.
DRYER MAYTAG MEDC465HW0 Cc: Long dry timesFound unit has good heat and air flow. Unit is cycling heat properly. Customer states he is running large loads. Advised customer on loading. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Could not duplicate issue. Unit functioning as designed. Op test ok
Corina B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "CC that the unit is noisy. Checked fans, the water valve, good. Could not duplicate the noise. Optest ok."
Brian M.
REFRIGERATOR WHIRLPOOL WRT1L1TZYB01 Cc unit not cooling Found six inch ice Build up on freezer back wall Put unit in manual defrost heater seems to be working Quoted for defrost timer and steaming out unit Customer does not want to repair
Brian M.
DRYER WHIRLPOOL PYG3300AWW Cc of no heat Verified no heat condition Removed front panel to inspect igniter Found blower housing to have an obstruction lint build up Removed lint and ran test cycle again Unit is heating properly at this time
Brian M.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Cc unit not cooling well In fridge Found temps in freezer to be at -6 and fridge at 42 looked at customers temp settings and found fridge to be set to warmest setting Advised on where it should be kept to keep things normal temps Customer also had a vibration coming from compressor tightened feet OP Test Ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRB322DMBM I called Whirlpool tech line because the front left corner is crushed the unit will probably still work fine. But non-repairable
David R.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Missing screws on hinge. Replaced, Corrected. Good. Op test ok"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 CC that the unit is not making ice. Jump t to h. Ice maker cycled. Called t/l Andy, will need an ice maker. Replaced the ice maker from t/s. Optest ok; used 1 W10882923 (ICE MAKER ASSY) from stock
Jason N.
WASHER WHIRLPOOL WTW4955HW1 "Cc unit noisy and shakes in spin cycle.Ran auto test and calibration. Ran diagnostics, found code f0e5 for off balance load. Ran drain and spin using clothes load. Normal vibrations and noise present. Advised customer about clothing load size and proper loading. Also advised if vibration seems too much, she can pause spin cycle and readjust clothing if need be. Unit is working as designed."
Corina B.
DISHWASHER MAYTAG MDB4949SHW1 Replaced the panel and console. Optest ok.
Joe O.
REFRIGERATOR JENN-AIR JS42PPDUDB00 "Cc: leakingFound water mat had water markings on it. Turned water on to unit. Checked water lines, Could not duplicate where leaking. Replaced water mat. Advised customer to monitor. Op test ok"
Jason N.
DRYER WHIRLPOOL WGD4900XW4 "Cc unit not heatingFound no power to ignitor. Checked thermals. Found thermal fuse open. Replaced using truck stock. Heat test good, flame returned. He the airflow through venting to outlet. Good airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
Brian M.
REFRIGERATOR KITCHENAID KSSO48QTX03 Cc unit not cooling properly Unit was at 9 in freezer and 42 in fridge Checked over all connection with UV light could not see a leak Hooked gauges up to low side found unit in a 5 inch vac and upper portion of evap to have normal frost pattern. Turned unit off and pressure equalized Spoke to Bj he advised to talk RARA advised to take soap water and recheck all connection Still no leak found Turned unit on and it sat at 0 psi for 10 min no change and complete frost pattern Possibly at beginning of diagnostics unit could have been finishing a defrost cycle and that would count for odd temps and frost pattern Advised customer to watch over the next few days sOP Test Ok at this time
Dan H.
WASHER MAYTAG MVWB765FW "Customer complaint of lint on clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level, unit is operating as designed"
Dan H.
DRYER MAYTAG DE313 "Customer complaint that unit is not starting, confirmed, found plug loose, pushed in, unit started, found burn marks around plug terminals, advised that customer replace power cord, unit is operating as designed"
Joe O.
REFRIGERATOR KENMORE 106.589438 "Cc: not cooling properlyFound temps in ff at 61 degrees, and freezer at 32 degrees. Found evap cover completely frosted over. Put unit into manual defrost unit started defrosting. Needs defrost control.Customer is going to unplug unit to allow unit to defrost.; ordrng 1 WPW10366605 (cntrl-elec19668), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Customer complaint that ice maker bail arm is broken, confirmed, installed new ice maker , op test good dui"
Joe O.
WASHER FRIGIDAIRE LTF2940FE0 "Cc: e20 error, not draining properlyFound error code e21. Found drain tube plugged up. Cleared drain. Ran test cycle. Op test ok"
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit dispense door brokenConfirmed door cracked will not stay close. Replaced using customer supplied pre Id part. Op test good.
David R.
DISHWASHER KITCHENAID KDTM354DSS4 Replaced parts. Tested multiple times to ensure everything is working and no leaks. Good. Op test ok
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is not drying dishes, ran diagnostics found 7-1(no heat) error code, heater is not coming on, heater is receiving 120vac, unit needs new heater ; ordrng 1 W10518394 (heater)"
Corina B.
WASHER WHIRLPOOL WFW88HEAW0 "CC that the unit is not draining and sometimes the ui does not work found a sock in the drain pump.started a cycle, good. Ran an encoder test, good. Optest ok."
Dan H.
WASHER WHIRLPOOL WFW9640XW00 "Customer complaint that unit is not spinning and found plastic in drain filter, found bearings worn out, unit needs new tub and basket, customer does not want repair; ordrng 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WPW10283352 (basket), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
WASHER MAYTAG MVWC465HW2 Installed listed parts. Ran auto test and calibration. Op test ok
Dan H.
REFRIGERATOR MAYTAG MFX2571XEM0 "Customer complaint that unit is freezing food in fresh food section and unit is not making ice, fresh food temperature at 34 degrees, air damper is not closing, ice maker is not cycling, unit needs new air damper and ice maker ; ordrng 1 W10882923 (icemaker) and 1 WPW10196393 (damper control assy), used 1 SHIPPING (shipping and handling) from stock"
David R.
DRYER WHIRLPOOL WED49STBW1 Cc no heat. Thermal cutoff open. Replaced from t/s with kit. Tested. Heated and cycled. Op test ok ; used 1 279816 (CUTOFF) from stock
David R.
WALL OVEN GE JTP27W0V2WW "Took unit out, replaced sensor directly to connection. Tested. F3 code still popping up. Went straight from control board tested sensor. 1100, in range. Bad control, Control Discontinued. Customer does not want to go ahead with repair. saved tckt"
Corina B.
DRYER WHIRLPOOL WED4800BQ1 "CC that the unit will not turn on. Found the thermal fuse is open. Checked outside vent, clear good air flow. Ran unit on air fluff, good. Cycled the high heat 169 to 145, medium 155 to 130*. Found the heater is sagging. Replaced the heater and fuse from t/s. Optest ok ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
Jason N.
WASHER WHIRLPOOL LSC8244EQ1 "Cc unit not spinning out clothesRan spin and drain test, unit draining but not spinning. Found motor coupling broken underneath unit. Unit needs motor coupling. ; ordrng 1 285753A (coupling,motor)"
Corina B.
SXS REFRIGERATOR WHIRLPOOL WRS526SIAE00 CC that the unit is not making ice. Found the wires are pinched at the bottom of the door. Door is no longer available.
Brian M.
WASHER WHIRLPOOL GHW9150PW0 "Cc of error f11I could not access diagnostics to verify codes, followed tech sheet for error f11 all wiring is fine and issue seems to be motor control, Will need motor control and main control ; ordrng 1 W10756692 (cntrl-elec) and 1 WP8182695 (cntrl-elec)"
Corina B.
RANGE WHIRLPOOL WFC310S0ES3 Replaced the hinges and receiver. Optest ok.
Jason N.
DISHWASHER KITCHENAID KDFE104DSS2 "Cc unit not cleaning dishesRan diagnostics, found code7-1 for no heat. Ran wash test, wash pump not running. Checked power to wash motor, good at 117v. Unit needs wash motor. Customer has one she purchased, as she guessed this was the issue. Installed customer supplied wash motor. Op test good."
Brian M.
MICROWAVE WHIRLPOOL WMH32519HV1 Cc unit sparking Found unit has arced off rear right side of cavity Called whirlpool they advised on replacing peg and paint the mark; ordrng 1 72017 (touchup wht) and 1 W10840795 (support)
Brian M.
REFRIGERATOR MAYTAG M4TXNWFYW0 Cc unit not cooling Found evap cover frosted over Tried to get unit into defrost would not go defrost timer is not working properly Replaced using truck stock OP Test Ok Advised it may take 48 hours to cool ; used 1 W10822278XXX (XXX DO NOT RESTOCK XXX) from stock
Dan H.
WASHER WHIRLPOOL WTW5000DW2 "Installed new control, op test good"
Jason N.
STACK W/D KENMORE 417.927022 "Cc unit stil not drying Customer stated clothes are not dry at end of cycle. Ran dryer op test, good heat. Checked airflow at vent, unable to access vent outlet in this complex. Found vent tube smashed closed behind unit. Customer stated previous tech out moved unit out then back in and unit was working before element burnt out. Was able to restore roundness to vent, reconnected and reran dryer op test. Vent tube warming up, confirming airflow. Advised customer to monitor, if performance issues persist, may have to have venting through complex looked at."
Brian M.
WASHER MAYTAG MVWC415EW2 Cc motor issue Found motor pulley damaged Needs motor Motor under 10 year warranty ; ordrng 1 W10832724 (drive motor)
Jeff M.
WASHER CROSLEY CAW9244XQ2 "I ran a test cycle everything tested good I cleared the codes. I ran a high spin cycle unit got halfway through the cycle and failed needs a control board actuator is capable of sensing but the control board is not capable of reading. EST ; ordrng 1 W10480289 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
WASHER MAYTAG MVWC360AW0 Cc: not washing properlyFound wash plate stripped. Needs wash plate.; ordrng 1 WPW10553968 (washplate)
Jason N.
DRYER WHIRLPOOL WGD7000DW1 "Installed new console control. Ran op test for 15 min. No Pf codes. Op test good. Talked to BJ, when peeling protective film off front of console, lettering starting coming off face. Functionality still good, but looks bad. Snapped pic. Will reorder console.; ordrng 1 W10914511 (console)"
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc: door not shutting properly, frost build upFound ice build up on the floor of the freezer. Evap drain plugged. Needs duck bill drain tubeS code; ordrng 1 W11190084 (tube-drain)"
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not completing cycles, ran diagnostics found f2e1(stuck key), f7e5(shifter fault), and f7e1(basket speed fault) error codes, unit needs main control and shifter, customer does not want repair ; ordrng 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, nothing started, unit needs new thermostat; ordrng 1 W10839843 (thermostat)"
David R.
WASHER WHIRLPOOL WTW8500BW0 "Cc of noise. Bearings are starting to go bad. Went over everything with customer and they also want to replace the sensor. Ordering parts.***3 count job; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10178988 (sensor), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Cc unit stopped making noise Found in manual that there is a way to turn off sound but with directions unit will not turn sound back on Needs control and panel ; ordrng 1 W10892389 (cntrl-elec) and 1 W11175577 (panl-cntrl)
Joe O.
DRYER WHIRLPOOL WED7600XW0 "Cc: not heatingFound heating element open. Needs heating elementSpoke with BJ, he stated he thought the part was still truck stock, And because we already quoted Custer without shipping the we are not gonna charge shipping.Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; ordrng 1 WP8544771 (element10349)"
Joe O.
DISHWASHER KITCHENAID KDTE104ESS3 Cc: upper rack adjusterFound adjuster broken. Needs adjusters; ordrng 2 WPW10546503 (adjuster)s
Joe O.
REFRIGERATOR GE PYE22KSKHSS "Cc: no powerInstalled control. No power still. Called ge tech line, checked all other boards. All boards are receiving power. He stated to replace the main control, if that doesn’t fix it it’s in the harness. Re ordering main controlCase: 03499488; ordrng 1 WR55X30806 (CONTROL)"
Dan H.
MICROWAVE WHIRLPOOL WMH31017HZ "Customer complaint of door issues, confirmed, found cams broken, installed new cams, found a wire connection ripped off of control, unit needs new control ; ordrng 1 W10892389 (cntrl-elec), used 1 W10450407 (XXX DO NOT RESTOCK XXX) from stock"
Joe O.
DRYER MAYTAG MGDC200XW3 Installed rear drum seal. Ran test cycle. Op test ok
Jason N.
WALL OVEN MAYTAG CWE5800ACE "Cc unit oven not heating(upper)Customer he replaced element, did not work. Lower oven works good, but light bulb blew up. Checked wiring to element and light bulb, checked good. Tested voltage to element, missing L1. Unit needs relay clock board. Checked voltage to lower bulb, good at 117, tested with new bulb. Op test good. Think he had a bad bulb. Clock relay board (74001404) is nla for this."
Brian M.
DRYER AMANA NED4655EW Cc unit not heating Found unit not getting proper power Checked customer breaker box but it’s not labeled Advised to have electrician to replace breaker
Dan H.
RANGE KITCHENAID KGSA906PSS00 "Installed new thermal fuse, op test good"
Joe O.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed drain pump and sump assembly. Ran test cycle unit will not fill or drain. Checked power from control to fill and drain. Unit not sending power to drain and fill valve. Needs controlCustomer to contact to reschedule. Customer wants to wait to repair until after covid-19 is over.; ordrng 1 W10906426 (cntrl-elec)
Dan H.
REFRIGERATOR WHIRLPOOL GI0FSAXVY08 "Installed new control, op test good"
Dan H.
RANGE WHIRLPOOL RBD275PDQ14 "Customer complaint that the cooling fans have been running for a month, found cooling fans both running, unit needs new control, part is no longer available ; ordrng 1 8301917 (CNTRL)"
Dan H.
WALL OVEN WHIRLPOOL WOS51EC0AS01 "Customer complaint that oven temperature is too low, started bake for 350 degrees, temperature after preheat at 320 degrees, adjusted temperature offset up 30 degrees, op test good"
Dan H.
REFRIGERATOR MAYTAG MBR2258XES6 "Installed new evaporator fan motor , op test good"
Dan H.
WASHER MAYTAG MVWB865GW0 "Customer complaint that a piece of cloth is caught under agitator, confirmed, removed, op test good"
Dan H.
OTR MICROWAVE WHIRLPOOL WMH32519HZ-2 "Installed panel and user interface, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that unit is not making ice, found c turned off, turned on, ice maker cycled and filled, op test good"
Brian M.
WASHER WHIRLPOOL WTW4816FW2 "Complaint of damage Needs outer shell, water valve and control panel Called whirlpool they stated to repair ; ordrng 1 W10596395 (cabinet) and 1 W10877390 (panel-cntl) and 1 W11210459 (valve)"
Joe O.
WASHER WHIRLPOOL WTW8240YW Installed hub. Ran diagnostics test cycle. Op test ok
David R.
WASHER MAYTAG MVWB765FW3 Replaced parts. Tested on service test 51/52. Good. All sounds sound normal. No leaks. Good. Op test ok
Joe O.
WASHER WHIRLPOOL MHW3505FW0 "Cc: detergent will not sit in dispenser, not spinning clothes outRan diagnostics test. No stored codes. Ran normal cycle, ran drain and spin. Could not duplicate issue. Customer states sewer has been backing up. Advised if the stand pipe backs up the washer can symphonic the water back into the tub and not spin properly. Advised customer the dispenser is designed to be used with powder and the owners manual states not to use liquid in the dispenser or it will seep out. Op test ok"
Corina B.
DRYER GAS WHIRLPOOL WGD4800XQ4 Replaced the dryer repair kit. Optest ok.; used 1 SHIPPING (shipping and handling) from stock
David R.
WASHER WHIRLPOOL WTW7500GC2 Replaced part. Tested. Good. Op test ok
Corina B.
RANGE WHIRLPOOL WFG525S0JZ0 "Cust showed pop, sent pic. Replaced the hinges. Door trim is damaged from the door not shutting properly.Took pic of damage. Office to call on outcome, if it’s covered or not.; ordrng 1 W11449263 (TRIM)"
Corina B.
RANGE WHIRLPOOL WFG745H0FS0 Replaced the door. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Brian M.
FREEZER WHIRLPOOL WRX988SIBM03 Cc unit frosted up In rear of fridge section Found frost build on back wall and fan not spinning properly Will need evap cover and fan motor Also found front control board to be super dim and can’t read numbers needs UI board ; ordrng 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)
Brian M.
DISHWASHER MAYTAG MDB4949SDH2 Cc unit is leaking Found water valve not closing and leaking water Advised customer that they will need a water valve Est only
David R.
MICROWAVE WHIRLPOOL WMH32519HV5 "Replaced interlock kit. Control damaged from shipping. While checking voltages shorted out fuse. Used one on t/s. Called techline. Went over voltage. Said like sounds like relay isn’t working on control. Replace control. ; ordrng 1 W11342846 (CONTROL), used 1 W10138793 (FUSE, MICROWAVE) from stock"
Brian M.
DRYER MAYTAG MGD3500FW0 Cc of noise Found idler pulley damaged Replaced using kit OP Test Ok
David R.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Replaced parts. Tested. Good. Give 24 hours to return to normal temps. Op test ok.
Jason N.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Installed optics boards, op test good."
David R.
WALL OVEN N/A n/a "Cc unit not working. Unit is getting 120v. Did not see any part numbers on control. Control display not coming on, bad control. MSN is rusted out and cannot get it. Control is needed. Unit is about 25/30 years old. Sending over for review ; saved tckt"
David R.
DRYER AMANA NED4655EW1 "Replaced parts. Tested, ran for 5-10 mins. No noise. Found coins down in bottom cabinet of dryer, removed. Unit test good. Op test ok."
Brian M.
WASHER WHIRLPOOL WTW5000DW Complaint unit not functioning properly Ran diagnostics found no stored error codes Ran manual test on valves ran a manual spin test and agitation Can not do a full functionality test due to not having water hook up in store At this time unit is functioning properly
Corina B.
WASHER MAYTAG MVWB835DW3 Replaced the ui and main control. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok.
Brian M.
WALL OVEN KITCHENAID KODE500ESS02 Cc of error Found stored error for display board f1e0 wrong control board got ordered Ordering correct UI touch board spoke to SM it’s under 5 year warranty ; ordrng 1 W11086141 (console)
Jason N.
DRYER WHIRLPOOL WED5000DW2 Cc drum gasket came offConfirmed rear drum felt seal came off. Replaced using customer supplied pre Id part. Op test good.
Brian M.
DISHWASHER KITCHENAID KDPE234GPS0 Cc unit will not fill Found error for float switch Removed floats switch and found debris stuck under it Cleared float switch Ran test cycle OP Test Ok
Brian M.
REFRIGERATOR KITCHENAID KRMF606ESS01 Installed control OP Test Ok
Jason N.
ICE MAKER KITCHENAID KUIC15NRTS1 "Installed water pump. Ran op test, pump working correctly. Op test good."
David R.
MICROWAVE WHIRLPOOL KMHS120ESS09 Replaced parts. Tested. Heated. Op test ok
Corina B.
DISHWASHER MAYTAG MDB8989SHZ0 Replaced the dispenser. Ran a calibration. Optest ok.
David R.
REFRIGERATOR MAYTAG MRT118FFFE04 Replaced parts. Tested. Good. Op test ok
Jason N.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Recovered refrigerant, very little. Installed new compressor, ff evap and uv dye drier. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum, no change on gauges. Recharged system with 6.0oz of r134a. Unit started cooling. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good.; used 1 WPW10143759 (DRIER) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cleared out the drain and and steamed out the evap drain pan. Optest ok
Corina B.
DISHWASHER KITCHENAID KUDS35FXSS5 Replaced h water valve. Optest ok.
David R.
WALL OVEN KITCHENAID KOCE507ESS07 Replaced part. Tested. Good. Op test ok
Corina B.
REFRIGERATOR MAYTAG MRT118FFFH04 CC that the unit is not cooling. Ff 40* Fz 20* unit was in a defrost when arriving. Checked the evap good frost pattern. Checked temp on evap 0*. Working as designed. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL ED2FHEXNL02 Replaced the water valve. Advised cust to t replace the saddle valve with an inline valve and the plastic waterline with a copper or braided flex. Optest ok.
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new sump assembly and spray arm, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 CC that the unit is not cooling and making a buzzing sound. Found the compressor turns on and the off. 13.87 amps. Locked rotor is 10.8 amps. Will need a compressor
Brian M.
DRYER SAMSUNG DV56H9000EP/A2 Installed blower wheel and screen OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Joe O.
DRYER WHIRLPOOL WED9450WR0 "Cc: over heating, blowing fuseFound thermal fuse open. Customer cleaned venting. Spoke with BJ. Found heater relay stuck closed. Needs control and thermal fuseCustomer does not want to repair. Office to contact for refund.; saved tckt"
Joe O.
DISHWASHER MAYTAG MDB7759SAB0 Cc: does not seem to be getting water first cycleFound unit is filling and pressurizing water. Unit leaking from middle of door. Pulled spray arm potential crack under plate. Needs spray arm and sump assembly; ordrng 1 WPW10330588 (arm-spray) and 1 WPW10780877 (pump&motor)
Joe O.
FREEZER WHIRLPOOL WZC3115DW01 Cc: door will not lockFound catch inside handle broke off. Needs handleCustomer to install; ordrng 1 W10852738 (handle)
Joe O.
DRYER ELE WHIRLPOOL TEDX640JQ1 Installed door switch. Ran test cycle. Op test ok
Joe O.
REFRIGERATOR AMANA ABB1924BRB00 Installed ice maker. Cycled ice maker. Op test ok
Jason N.
WASHER WHIRLPOOL WFW3090JW0 Replaced the control ran a normal cycle. Optest ok.
Jason N.
WASHER WHIRLPOOL WFW5090JW0 Replaced the main control optest ok.
Joe O.
DRYER MAYTAG MGD8630HW0 Installed listed parts. Ran test cycle. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.
Corina B.
WASHER GE GTW330ASK4WW CC that the sheets are getting twisted and the clothes are getting damaged. Ran diag no codes. Will need an agitator. The bolt broke off into the gearcase. Willl need a gearcase
Jason N.
DRYER WHIRLPOOL WGD7000DW1 "Installed main control, op test no good, same Pf code after approx 30-60 seconds of run time. Checked voltage to control, steady voltage even when Pf occurs. Tried plugging in different outlet, same result. Called wp techline Andrew, suggested replacing console and console harness at this point.; ordrng 1 W10914511 (console)"
David R.
REFRIGERATOR KITCHENAID KRFF305ESS02 Steamed all ice. Replaced parts. Tested. Fan is running. Corrected temp settings. Advised customer to give 24 hours for temps to return to normal. Put max cool settings on. Op test ok
Brian M.
WASHER WHIRLPOOL LSR8233JQ0 Installed listed parts Rebuilt washer with new parts ran test OP Test Ok
Dan H.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit will not stop draining, confirmed, unable to clear continuous drain , unit needs new control; ordrng 1 W11116590 (cntrl-elec)"
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not washingRan diagnostics, found codes 7-1 for no heat, 4-3 for motor not running. Ran diagnostics test and wash test. Could not duplicate issue at this time, but based on diagnostics codes, sounds like intermittent wash motor op. Ordering pump/motor.; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)"
Jason N.
MICROWAVE WHIRLPOOL KMHS120ESS5 "Installed mag and diode. Ran heat test, op test good."
David R.
WASHER MAYTAG MHW6630HW0 Replaced part. Leveled unit. Tested. Op test ok
Brian M.
DISHWASHER WHIRLPOOL WDF520PADM3 Installed heater Ran auto test OP Test Ok
Dan H.
REFRIGERATOR JENN-AIR JS48PPDUDB02 "Customer complaint that unit stops working then starts back up and is not dispensing ice, unit is empty, fresh food section temperature at 44 degrees , freezer section temperature at 7 degrees, good frost pattern on evaporator, auger motor is not working, auger motor is receiving 120vac, unit needs new control and auger motor,customer does not want repair at this time; ordrng 1 W10271509 (motor) and 1 W10789107 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
David R.
DRYER MAYTAG MGDB200VQ0 Replaced part. Tested. Op test ok
Brian M.
RANGE FRIGIDAIRE FEFLM605DCB Cc oven door not closing all the way Found hinges to be weak Needs door hinges Est only
David R.
RANGE WHIRLPOOL WFE505W0JZ0 Replaced part. Tested. Good. Op test ok
Brian M.
OTR MICROWAVE WHIRLPOOL WML55011HS3 Cc bulb out and piece stuck in it Removed old bulb Installed bulb OP Test Ok
Jason N.
WASHER MAYTAG MVWC416FW0 Installed new shift actuator and working to shifter. Ran auto test and calibration. Op test good.
David R.
DRYER MAYTAG MEDB850YW0 Replaced parts. Tested. Heat cycled. Op test ok
Dan H.
WASHER WHIRLPOOL WFW92HEFC0 No user interface here only console that user interface bolts to ordering user interface; ordrng 1 W10911024 (panel-cntl)
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc wheel broken Installed adjuster kit OP Test Ok
Brian M.
REFRIGERATOR WHIRLPOOL WRS586FLDB00 Cc unit not cooling and shutting down and ice is dumping water Found unit to be properly cooling Freezer at 1 and fridge at 36 Found ice maker to be dumping prematurely And damper is extremely loud Would advise to replace control damper and and ice maker ; ordrng 1 W10873791 (icemaker) and 1 W11035839 (cntrl-elec) and 1 W11164593 (diffuser)
Brian M.
DBL WALL OVEN WHIRLPOOL WOD51EC0HS01 Installed controls and UI board Ran test bake up to 350 OP Test Ok
Brian M.
DISHWASHER MAYTAG MDB4949SDH2 Installed pump Ran test cycle OP Test Ok Water was slow entering at first removed valve and found it clogged Advised customer that they may need to replace that in the future due to hard water
Corina B.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok ; used 1 W10895713, 1 W10895750, and 1 W10896710 from stock"
Dan H.
WASHER GE GCWP1805D1CC "Customer complaint that unit is leaking, started normal wash cycle, unit filled, advanced to drain and spin, unit drained, no leaks found in unit, unit is operating as designed , found supply valve leaking, advised customer that they need a plumber to repair"
Dan H.
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Customer complaint that fresh food section is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 8 degrees, evaporator fan is running, no airflow through damper, air damper is not opening; ordrng 1 WPW10479155 (control)"
Corina B.
RANGE WHIRLPOOL GW397LXUQ07 "Replaced the ui. Checked every number, good. Optest ok."
Dan H.
FREEZER UPRIGHT KENMORE 253.244521 "Installed new thermostat, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed filter housing. No leaks found. Dispense test good.
David R.
REFRIGERATOR GE GFSS2KEYCSS "Cc no cool. Both sections running hot air. Compressor not running. Used compressor tester. Humming did not start. Gave estimate to customer for new compressor kit. Did not want to go ahead with repair. Did not test for leaks. ***do not order parts; ordrng 1 WR87X20798 (compressor), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
STACK W/D FRIGIDAIRE FLEB8200FS1 "Installed new bearing, op test good"
Corina B.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Replaced the dispenser. Cust has cockroaches. Optest ok
Dan H.
WASHER AMANA NTW4516FW "Installed new gearcase, op test good"
Joe O.
DRYER SAMSUNG DV400EWHDWRAA Installed element assembly. Ran test cycle. Op test ok
Jason N.
STACK W/D KENMORE 417.927022 "Installed element. Ran dryer test, good heat test good."
Corina B.
WASHER MAYTAG MVWB765FW2 Replaced the gearcase. Ran a calibration. Started a spin and agitate. Optest ok.
Jason N.
WASHER MAYTAG MVWB765FW3 "Cc unit making noise in spin cycle or agitateRan diagnostics, no codes stored. Ran auto test, manual agitate and spin. No abnormal sounds. Ran wash test with clothing load, then spin and drain. Advised customer unit noises are normal for this type of unit with rotor and stator. Customer also stated it makes a loud at the end of the spin cycle. Ran drain and spin to the end with clothing load. No abnormal noise during or at end of cycle. Could not duplicate customer concern for noise."
Joe O.
DISHWASHER FRIGIDAIRE FGID2466QF3A Installed control. Tested key pad. Ran test cycle. Op test ok
David R.
DISHWASHER KITCHENAID KUDP01FLSS0 Replaced part. Tested. Good. Op test ok
Jason N.
WASHER ELECTROLUX EFLS617SIW0 "Installed bellow gasket, ran wash test, no leaks. Op test good."
Jeff M.
DRYER MAYTAG MEDB835DW4 Breaker was tripped unit tested good I also recommended that the customer had the outlet replaced it does not hold onto the prongs of the power cord very tightly will cause issues in the future
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Water line of filter housing fitting end broke when to lowes to get a fitting replace,opt test ok"
Jeff M.
WASHER WHIRLPOOL WTW8240YW "The unit is not spinning. The hub has failed needs replaced ; ordrng 1 W10820039 (hub), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DRYER MAYTAG MGDC200XW3 "The rear seal of the unit is ripped out a place really damaged and needs replaced; ordrng 1 W10612022 (rear drum seal), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DRYER MAYTAG MEDX655DW1 The dryer was already fixed before I got there start button popped out of its plastic holding bracket unit tested good
Jeff M.
DRYER WHIRLPOOL WGD4800XQ4 "The unit makes a squeaking/thumping sound. it’s coming from the idler pulley and rollers the unit needs a dryer repair kit; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DISHWASHER KITCHENAID KUDS30IVBS0 Customer test positive for covid virus going to have to reschedule
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Found freezer temperature at 3 to 4 degrees and fridge section 34 to 37 degrees unit has proper temp regarding it doesn’t have any food in it is working as designed
Jeff M.
REFRIGERATOR KITCHENAID KBSD602ESS01 Ice maker not needed. the Optics fails; ordrng 1 W10757851 (optic bd set ref)
Brian M.
DISHWASHER KITCHENAID KDTE254ESS1 Installed control panel OP Test Ok
David R.
WASHER MAYTAG MVWB765FW3 "Cc of noise. F7E9 locked rotor error. Basket can spin freely. Ran service diagnostics test 51. Spin and agitate, heard noises coming from gearcase. Ordering gearcase; ordrng 1 W11393685 (GEARCASE)"
Dan H.
WASHER MAYTAG MVWB835DW1 "Customer complaint that unit leaks sometimes, found fill hose leaking, tightened hose, advised customer that if leak continues to replace fill hoses"
Dan H.
WASHER WHIRLPOOL n/a "Accidentally clocked into job, jn was already there when customer was called"
Dan H.
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be elevated a minimum of 39” off of floor, unit is operating as designed"
Dan H.
REFRIGERATOR MAYTAG MBR2258XES6 "Customer complaint that fresh food section is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 9 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan motor is receiving 120vac, unit needs new evaporator fan motor; ordrng 1 WPW10128551 (evaporator fan motor), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DRYER KENMORE 110.6002201 "Installed new motor and blower wheel, op test good"
Corina B.
DISHWASHER KITCHENAID KUDS35FXSS5 CC that the unit is running with no water. Found the water valve is not opening to fill. Has 120 volts from the control. Will need a valve. ; ordrng 1 WPW10327249 (water intake valve 5851)
David R.
WASHER MAYTAG MVWB765FW2 "Replaced part. Tested. Good, op test ok"
Brian M.
DRYER WHIRLPOOL GEW9250PW0 Installed heater and thermostat and thermal cut off Ran test cycle OP Test Ok
Corina B.
WASHER WHIRLPOOL WTW7800XW2 "CC that the spin cycle sounds like a jet airplane. Found the bearings are worn. Will need the bearing. Found oil leaking on the rotor and stator. Washplate is seized the the shaft. The basket does not move. Will need a tub, basket, bearings, rotor and stator ; ordrng 1 280146 (rotor) and 1 W10193886 (tub outer) and 1 W10222008 (filter) and 1 W10310957 (spin basket) and 1 W11252784 (WASHPLATE) and 1 WP8533928 (screw) and 1 WPW10076270 (screw) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
David R.
DRYER MAYTAG MEDB850YW2 "Replaced parts. Unit cycling heat with vent off. Put vent on, no airflow outside. Recommend having vent cleaned. Op test ok"
Corina B.
DRYER MAYTAG MEDB765FW0 Replaced the control and ui. Brought core back for return. Started a normal cycle. Optest ok.
Brian M.
WASHER WHIRLPOOL WTW5000DW1 "Cc unit shaking and not always completing a cycle Found stored codes for off balance Checked suspension, suspension is ok checked leveling, unit is leveled properly Ran auto test and calibration also Advised customer on loading Left note on LBC for customer as well"
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDHB01 Cc doors not aligned Adjusted feet to level unit and doors OP Test Ok
David R.
MICROWAVE WHIRLPOOL WMH32519HV5 "Not working. Lights will flash on and off when trying to start. Interlock kit on truck was broke when I opened it but also this kit does not fit this model. Ordering switches and control.*** need interlock parts researched. New interlocks being ordered, bottom interlocks on new parts only come with one, the one inside unit has two lower switches. ; ordrng 1 W11182140 (interlock TOP) and 1 W11182141 (interlock BOTTOM) and 1 W11342846 (CONTROL ), used 1 W11244490 (INTERLOCK SW KIT) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF532SMHV01 Installed new part unit tested good
Dan H.
REFRIGERATOR WHIRLPOOL GI0FSAXVY08 "Customer complaint that breaker tripped and now unit is not running, confirmed, display is blank, nothing is running, ice chute door is opening and closing on its own, unit needs new control; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER MAYTAG MVWC300XW1 "CC that the unit will not drain and fills with water. Ran diag no codes. Checked drain pump, good, hot and cold valve, spin and an agitate, passed. Ran a calibration. Ran a rinse and spin with towels. Optest ok."
Joe O.
WASHER MAYTAG MVWB835DW5 "Cc: water continuously runningFound water valve broken, water leaking directly from water valve. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok ; used 1 W11165546 (VALVE) from stock"
Jeff M.
WASHER KENMORE 110.288377 "Motor has an open winding needs a new motor estimate only; ordrng 1 WP8529935 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
DRYER WHIRLPOOL LER5636EQ3 Cc: not startingFound thermal fuse open. Replaced thermal fuse. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
Jason N.
WASHER WHIRLPOOL n/a "Cc unit not drainingUnit has dryer stacked on top. Unable to remove. Washer/dryer stack is in a drip pan with center drain plumbing preventing any movements. Called BJ, as it stands we are not able to do anything at this time. Customer must have units removed and accessible."
Dan H.
WASHER FRIGIDAIRE ATFB6700FS0 "Customer complaint that unit is not spinning and customer ran diagnostics and found e59 error code, found motor windings open, unit needs new motor, customer does not want repair at this time ; ordrng 1 137043000 (motor), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER MAYTAG MHW5100DW0 "Could not install tub, again tub received by customer in damaged condition. Snapped pic. Reordering.; ordrng 1 WPW10409997 (tub-outer)"
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit water line toreCustomer states when water turned on to unit, it sprays from rear on unit. Confirmed water line source to reservoir broke away. Used water line and 5/16” union to repair water line. Turned water and tested dispense. Op test good, no leaks.; used 1 WR02X11330 (5/16 UNION) from stock"