We serviced a
KITCHENAID RANGE
Model KFGD500EWH04
Near Mantua, OH 44255
Corina B
Job Details:
01/12/2024
CC that the bake on both ovens are not working. Confirmed. Both igniters are weak. Replaced the igniters from t/s. Tested. Opt test ok. ; used 2 12400035 (IGNITER) from stock
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X20DW06
Near Hiram, OH 44234
Corina B
Job Details:
01/12/2024
"CC that the unit is not cooling. Confirmed. No fans or compressor are running. Checked the compressor 14 ohms on each winding. Will need a new control, compressor and the inverter ; ordrng 1 W11578208 (Compressor) and 1 W11661848 (Inverter box) and 1 W11582181 (Control) and 1 W11109499 (Drier) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chagrin Falls, OH 44023
Corina B
Job Details:
01/12/2024
"CC that there is a squealing noise. Started a cycle with towels, let run for 10 minutes. Found the support roller worn. Replaced the dryer repair kit from t/s. Tested. Opt testok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Cleveland, OH 44111
Manny
Job Details:
01/12/2024
"Installed clip, spacer and screws opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland Heights, OH 44112
Manny
Job Details:
01/12/2024
"Cc gasket broken, verified and gasket ripped, replaced with pre Id op test ok"
We serviced a
KITCHENAID COOK TOP
Model kgcs105gss06
Near Shaker Heights, OH 44120
Manny
Job Details:
01/12/2024
"Cc unit clicking but not all the time, verified and cannot duplicate, advise customer try recording the issue so we can see whats going on; ordrng 1 WP4456905 (harns-wire) and 1 WPW10110491 (module-spk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Maple Heights, OH 44137
Manny
Job Details:
01/12/2024
"Steel tube coming from cabinet to filter its too short and cant lokring or solder a filter to it, Calling tl spoke to drew sent for review as no repairable.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Maple Heights, OH 44137
Manny
Job Details:
01/12/2024
"Cc unit giving code and not washing, verified and f2e2 for hmi disconnected, replaced console, opt test ok, took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near North Royalton, OH 44133
David R
Job Details:
01/11/2024
"Cc unit no cool. 2 loud noises. First one if from the evap fan motor, loud buzzing while running. The second noise is the compressor overloading. Sealed system repair. Will need compressor, lokring couplings, and evap fan motor.; ordrng 1 W11614224 (Comp) and 2 W11504447 (Cap to drier coupler)s and 2 W11504431 (Coupler)s and 2 W11506635 (Coupler)s and 2 W11109499 (Drier)s and 1 W11578030 (FZ evap motor assembly.)"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
David R
Job Details:
01/11/2024
"Replaced fuse, thermostat fix, blower wheel. Tested. Working and heat cycling. Good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KFEG500EWH6
Near North Royalton, OH 44133
David R
Job Details:
01/11/2024
"Replaced hinges, assembled door back together. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Broadview Heights, OH 44147
David R
Job Details:
01/11/2024
"Cc unit not agitating or spinning. Motor error code. Motor not moving. Went through tech sheet, actuator is good, but motor windings out of range. Replace motor first but ordering as well, control, harness and cap. Just incase something shorted. ; ordrng 1 W11608056 (Control) and 1 W11665968 (Harness) and 1 W11686050 (Motor) and 1 W11428524 (Cap)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
David R
Job Details:
01/11/2024
"Replaced suspension rods. Replaced cam and belt from t/s because of noise. Ran test mode and a normal cycle. Good. Also suggested anti vibration pads if needed. Unit is good. Op Test Ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near North Ridgeville, OH 44039
David R
Job Details:
01/11/2024
"Cc unit hasnt made ice or little ice in bin. Reset temps to 38 FF and 0 FZ. Set test 7 to step 2 auto 8 hr defrost. Tested fans, tested ice level sensor, good. Test 19 Getting 120 from control, full tube heater testing 4.8 k ohms, fascia heater is good and heating. No dripping or seeping water from dual valve. Found fill tube line frozen at end where it meets ice mold. Test 19 to remove frozen ice. Icemaker E5 error. Unplug fridge to reset. Plugged in after 5 mins. No errors. Ran test 57, icemaker cycled back to home position. Ran test 45, called for water. As for now working. Customer to monitor. Op Test Ok?
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Oberlin, OH 44074
David R
Job Details:
01/11/2024
Replaced latch and spring kit. Followed SP W11646951. Adjusted latch. Tested. Good. Door is not opening. Customer to monitor. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model TFX20JRBKWW
Near Rootstown, OH 44272
Corina B
Job Details:
01/11/2024
"CC that the unit is not cooling. Confirmed. Found the heater is open. Will need the heaters. Cust can install parts. ; ordrng 2 WR51X10101 (Heater)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Windham, OH 44288
Corina B
Job Details:
01/11/2024
"CC that the latch is broken. Confirmed found the strike is broken. Replaced the strike from surplus t/s. Please restock part. Ran a calibration. Opt test ok. used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Garrettsville, OH 44231
Corina B
Job Details:
01/11/2024
"Replaced the bellow. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Burton, OH 44021
Corina B
Job Details:
01/11/2024
Replaced the hinges and lid. The supply line is leaking at the connection. Advised Cust to replace the lines. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details:
01/11/2024
"Cc unit was shaking, verified no codes unit working as designed, customer states she has issues with the start button Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Shaker Heights, OH 44120
Jason N
Job Details:
01/11/2024
"Cc oven does not heat up properly on bake Checked bake element condition. Found bake element physically open. Unit will need bake element replaced, quoted customer replacement cost. ; ordrng 1 W10779716 (Elmnt-bake)"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Shaker Heights, OH 44118
Jason N
Job Details:
01/11/2024
"Cc unit not cooling Customer showed pop.Found unit at room temperature. Compressor is running, slightly warm, very little heat on discharge. Tapped system, low side reading 18 in/hg vacuum. Possible high side leak or undercharge. Pressurized system with 140 psi of nitrogen, no psi decay at this time. Will replace compressor, add filter drier, and recharge system. ; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Drier)"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W1A3
Near Cleveland, OH 44118
Jason N
Job Details:
01/11/2024
"Cc unit not heating Checked all thermals, found heater element reading open. Quoted customer heater assembly replacement. Customer declined repair at this time. Estimate only. ; ordrng 1 DC97-14486A (Heater assembly)"
We serviced a
KITCHENAID RANGE
Model KODE500ESS01
Near Beachwood, OH 44122
Jason N
Job Details:
01/11/2024
"Cc unit lower oven door glass needs replaced due to glass breaking Could not install door glass. Glass sent from KA is incorrect, outer door glass, should be the inner door glass. Ordering correct glass frame. ; ordrng 1 WPW10709147 (Frame-glas)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QKX00
Near Shaker Heights, OH 44122
Jason N
Job Details:
01/11/2024
"Cc freezer ice maker not workingFound ice maker stuck in mid cycle. Tried to jump t to h, ice maker only pulses. Unit will need icemaker replaced. Quoted customer icemaker replacement cost; ordrng 1 4317943 (Icemaker)"
We serviced a
JENN-AIR RANGE
Model JGRP436HM01
Near Moreland Hills, OH 44022
Joe O
Job Details:
01/11/2024
Installed grates. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Solon, OH 44139
Joe O
Job Details:
01/11/2024
Cc: buzzing noiseCustomer pointed noise out. Can hear refrigerant running through cap tube. Noise is not excessive at this time. Unit has good temps(38* and 1*). Advised customer on the cap tube. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF321FDHZ05
Near Solon, OH 44139
Joe O
Job Details:
01/11/2024
"Cc: not making iceFound ice maker off. Advised customer on how to turn ice maker on and off, and a cube may have lodged itself under the switch. Cycled. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garfield Heights, OH 44125
Joe O
Job Details:
01/11/2024
"Cc: temp concerns, door opening too farFound unit has good temps, and door is not adjustable. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mayfield Heights, OH 44124
Joe O
Job Details:
01/11/2024
Cc: long dry timesRan test cycle. Found unit has good heat. No air flow to outside vent(lint build up at vent screen) needs venting cleared.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ07
Near Lyndhurst, OH 44124
Joe O
Job Details:
01/11/2024
New door dented. Re ordering doorOffice to reschedule; ordrng 1 W11435329 (Freezer door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Beachwood, OH 44122
Joe O
Job Details:
01/11/2024
"Cc: not making ice, leaking into ice binFound ice maker is not receiving power, not cycling. Tested power at Evap cover connection. Getting proper power. Needs ice maker. Replaced ice maker. Cycled, not filling. Gasket is torn on right ff door. Needs water valve and gasket; ordrng 1 WPW10420083 (valve) and 1 W10830162 (gasket-fip), used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
ADMIRAL DRYER
Model AGD4475TQ0
Near Cleveland Heights, OH 44118
Joe O
Job Details:
01/11/2024
"Cc: not heatingFound excessive noise when energizing gas coils. Found gas valve not opening. Needs gas valveCustomer does not want to repair at this time; ordrng 1 WP8318277 (valve-gas), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM06
Near Mentor, OH 44060
Dan H
Job Details:
01/11/2024
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.2oz of r600a op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), and 1 W10891057 (Lokring) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near South Euclid, OH 44121
Joe O
Job Details:
01/11/2024
"Cc: not spinning clothes outFound error codes f3e1(pressure sensor fault) f5e1(lid switch fault) f8e1(long fill). Found unit is filling hot and cold. Found unit is spinning, and locking. Pressure hose is clear and not kinked. Needs control; ordrng 1 W11368855 (Control)"
We serviced a
MAYTAG RANGE
Model Mer8700ds1
Near Montville, OH 44064
Dan H
Job Details:
01/11/2024
"Customer complaint that oven is not heating, oven temperature sensor is good, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Avon Lake, OH 44012
Angel
Job Details:
01/11/2024
Cc that ice maker arm fell off and they didnt know how to reinstall it. Reinstalled arm made sure everything functioned correctly opt test good.
We serviced a
GE RANGE
Model JGS650SEF1SS
Near Strongsville, OH 44149
David R
Job Details:
01/11/2024
"Cc unit bake not working. Oven temp cycling 280. When set to 350*. New ignitor replaced from t/s, verified it is good and coking on/off properly. Control reading wrong temp. Ohmed out sensor and higher then normal. Would recommend replacing control and sensor. As of now, customer not going ahead with repair. ; ordrng 1 WB27X25334 (Control) and 1 WB23X5340 (Sensor), used 1 12400035 (IGNITER), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Strongsville, OH 44149
David R
Job Details:
01/11/2024
Replaced left door cam and hinge. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Austinburg, OH 44010
Jason N
Job Details:
01/11/2024
"Cut agitator off. Installed gearcase and rotor. Ran test cycle and calibration. All functions passed, no abnormal noises. Op test good."
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Painesville, OH 44077
Jason N
Job Details:
01/11/2024
"Cc unit is noisy, now, does not turn on at allPulled front panel, found belt is slack, idler pulley has fallen off. Quoted customer repair cost for repair kit. Replaced rotational components and drive belt using truck stock repair kit. Op test good. However, the drive motor is making a buzzing noise. Advised customer to monitor, may possibly need a motor replacement. ; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD3500FW0
Near Highland Heights, OH 44143
Jason N
Job Details:
01/11/2024
"Installed main control. Ran timed dry cycle, good tumble and heat. Op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near East Cleveland, OH 44112
Jason N
Job Details:
01/11/2024
"Cc unit not spinning outRan diagnostics, found code f7e6 for motor fault. Ran test cycle, found unit is not agitating or spinning. Checked under unit found broken red wire to motor capacitor. Repaired wire. Reran test cycle, all functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Cleveland, OH 44104
Jason N
Job Details:
01/11/2024
"Cc unit making a intermittent grinding noiseUnit not making noise at this time. Ran diagnostics functionality tests, no abnormal noises heard at this time. Based on customer feedback, sounds to be possibly the damper control making noise. Ordering damper control. ; ordrng 1 WPW10196393 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Strongsville, OH 44136
Manny
Job Details:
01/11/2024
"Cc unit starts cooling then stops, verified and compressor is turning off, removed cover and compressor overheating, ordering control, compressor filter, and coupler ; ordrng 1 W11547313 (Compressor) and 1 W11548534 (Control) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11506621 (Coupler) and 2 W11506635 (Valve)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44105
Manny
Job Details:
01/11/2024
"Cc unit not washing , verified and drain hose on the floor elevated and opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Dan H
Job Details:
01/11/2024
"Customer complaint of long dry times, weird noise and burning smell, found outside vent clogged, advised customer that vent needs cleared, noise was debris in blower wheel housing, cleared, no burning noticed, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Elyria, OH 44035
Marie V
Job Details:
01/11/2024
"Cc that unit is flashing cleaning light. Confirmed, found water line leaking, adjusted it was loose, no leaks. Tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Avon, OH 44011
Angel
Job Details:
01/11/2024
Cc that unit is leaking out the dispenser and theres water inside the ice maker area. Verified and found that the fill cup on the ice maker was completely full of ice causing the water to leak out instead of coming into the ice maker mold. Valve could be dripping water when its not supposed to so will Order valve.; ordrng 1 WPW10349187 (Valve)
We serviced a
WHIRLPOOL DRYER
Model wed4815ew1
Near North Ridgeville, OH 44039
Marie V
Job Details:
01/11/2024
"Cc that unit is not heating. Confirmed, found thermostat open. Replaced from surplus parts. Tested unit, pass, air flow not bad but not too good. Advice cust to get vent cleaned out, also replaced foil vent for rigid or flexible metal op test ok; used 1 WP3387134 (Thermostat) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Brooklyn, OH 44144
Marie V
Job Details:
01/11/2024
"Replaced control and panel. Did not worked. Replaced drain pump from surplus, parts, failed, unit will need new control. Old drain pump shorted new control. Thats what caused control to fail ; ordrng 1 W11567712 (Control) and 1 W11590868 (Harness), used 1 W11399437 (Drain pump) from stock"
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Cleveland, OH 44103
Marie V
Job Details:
01/11/2024
Replaced both belts. Tested unit with some towels.showed cust. He said is better. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brooklyn, OH 44144
Marie V
Job Details:
01/11/2024
"Cc that the unit is not heating or timer moving. Confirmed, checked voltage at terminal, from L1 to N 120 V from L2 to N 120V and from L1 to L2 0v. Showed cust. Need electrician"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS01
Near Westlake, OH 44145
Marie V
Job Details:
01/11/2024
"Cc that when closing left door does not shuts, you have to push door. Confirmed, explain cust that it should be open right first, then left, close left then right. She said she had another unit it was GE and she did not had to do that. Try to adjust doors, took Video showing is right hand side door seal that holds mullion preventing from door closing. Unit is working properly. Cust not happy with it. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chagrin Falls, OH 44023
Corina B
Job Details:
01/11/2024
CC that the unit is not starting. Confirmed found the lid broken. Will need a new lid. ; ordrng 1 W11259006 (Lid)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, OH 44139
Corina B
Job Details:
01/11/2024
CC that the unit stopped cooling after max ice. Evap pattern is good. The fan is running. Ff 40*. checked the coils dirty. Cleaned them. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Aurora, OH 44202
Corina B
Job Details:
01/11/2024
Replaced the damper. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Ravenna, OH 44266
Corina B
Job Details:
01/11/2024
CC that fabric softener is not dispensing. Found the light not on for any cycle. Advised Cust this flower light has to be on. Replaced the valve. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Kent, OH 44240
Corina B
Job Details:
01/11/2024
Replaced the panel. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Kent, OH 44240
Corina B
Job Details:
01/11/2024
CC that there is a fault f8e4. Confirmed. Found the supply line leaking at both connections. Will need a new supply line. There is no shut off to the dishwasher to turn the water off.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near North Ridgeville, OH 44039
Marie V
Job Details:
01/11/2024
"Cc that refrigerator shelf is getting water from somewhere, confirmed, took freezer back wall of, no water, found a container with water that has a crack, showed cust. Unit is ok. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JMW2427DS01
Near Solon, OH 44139
Manny
Job Details:
01/11/2024
"Cc unit giving f2e1, verified and F2e1 replaced console, opt test ok, took core for return"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44128
Manny
Job Details:
01/11/2024
Replace door panels opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Shaker Heights, OH 44120
Manny
Job Details:
01/11/2024
"Cc unit not working, verified and code 4-3 for motor not running, motor just humming, unit needs pump motor; ordrng 1 W11665769 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Cleveland, OH 44120
Manny
Job Details:
01/11/2024
"Cc unit not heating, verified and heat comes on but shut off a few seconds later removed vent and clogged up, ran without ven heating properly, advised customer to clean vent"
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE507ESS07
Near Rocky River, OH 44116
Manny
Job Details:
01/11/2024
"Replaced inverter, control, console and mag, opt test ok took cores for return"
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Elyria, OH 44035
Marie V
Job Details:
01/11/2024
"Cc that unit is not spinning the clothes all the way and that the clothes are tangled by the end of the cycle. Ran diag, no error codes. Replaced latch and stared a cycle. Washing properly also drained and spun as well. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Conneaut, OH 44030
Dan H
Job Details:
01/11/2024
"Installed new ice maker , op test good"
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Bay Village, OH 44140
Angel
Job Details:
01/11/2024
"Cc that display is dead but some of the buttons still work. Confirmed tested some of the button and they work but display is blank. Took off to see if the ribbon connector was still connected or loose and it was good. Unit will need ui. Gave customer estimate and decided not to proceed and ui was out of stock as well. ; ordrng 1 WP9762794 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Bay Village, OH 44140
Angel
Job Details:
01/11/2024
"Cc that unit started freezing food in the ff section again. Took temp and it was at 28* and freezer 4*. Since issue happened again and thermistor is not reading correctly I will be ordering control board, both uis and evap cover which brings all harness with thermistors.; ordrng 1 W11610999 (Evap cover) and 1 W11574767 (Ui) and 1 W11574766 (Interface) and 1 W11664342 (Control board)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Bay Village, OH 44140
Angel
Job Details:
01/11/2024
Cc that turntable was not spinning and making loud noise. Replaced turntable motor and support tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland, OH 44109
Angel
Job Details:
01/11/2024
Cc that unit stopped making ice. Took temps freezer was at 5* and ff section 38*. Got to ice maker and got it to cycle but would not finish the cycle. Replaced ice maker tested it and cycled all the way opt test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lakewood, OH 44107
Angel
Job Details:
01/11/2024
Cc that unit was clicking and not washing clothes. Confirmed unit is not agitating looked underneath and will need actuator replaced. Gave customer estimate proceeded with repair. Replaced actuator ran a calibration and auto test opt test good.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Westlake, OH 44145
Angel
Job Details:
01/11/2024
Replaced ui and panel opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Avon, OH 44011
Angel
Job Details:
01/11/2024
"Cc that lights are dimmed in ff section, gave her an estimate for repair and decided not to proceed for now. ; ordrng 4 W11632139 (Led module)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Lorain, OH 44052
Angel
Job Details:
01/11/2024
Cc that she was getting black flakes on her light colored clothes. Verified and found that the agitator inside was dirty with dried up softener. Explained to customer what it is and she stated she will buy a brush to clean it i side and then use the clean washer cycle with some white vinegar to clean it unit working as designed just needs to be cleaned.
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Jefferson, OH 44047
Dan H
Job Details:
01/11/2024
"Customer complaint that unit is not draining, confirmed, drain pump is not working, drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair ; ordrng 1 WH11X34740 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model Mer8700ds1
Near Montville, OH 44064
Dan H
Job Details:
01/11/2024
"Customer complaint that oven is not heating, oven temperature sensor is good, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Lyndhurst, OH 44124
Dan H
Job Details:
01/11/2024
"Customer complaint that unit is not drying, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ01
Near Mayfield Heights, OH 44124
Dan H
Job Details:
01/11/2024
"Customer complaint that unit is not cooling properly, freezer section temperature at 12 degrees, fresh food section temperature at 30 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Willowick, OH 44095
Dan H
Job Details:
01/11/2024
"Customer complaint that unit is shaking, ran drain and spin cycle, shaking is normal, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Euclid, OH 44132
Dan H
Job Details:
01/11/2024
"Customer complaint that unit is not cooling, both fresh food section and freezer section temperature at 71 degrees, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lokring) and 1 W11504420 (Lokring) and 1 W11506635 (Lokring) and 1 W11109499 (Drier) and 1 W11506623 (Lokring) and 1 W11504448 (Lokring)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willoughby, OH 44094
Dan H
Job Details:
01/11/2024
"Customer complaint that unit is not starting, started normal wash cycle, lid locked, unit filled, found no hot water entering unit, found hot water supply valve broken, advised customer that they need a plumber to replace valve, unit is operating as designed"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCU483VSS01
Near Amherst, OH 44001
Marie V
Job Details:
01/11/2024
"unit is working properly. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Painesville, OH 44077
Jason N
Job Details:
01/10/2024
"Cc unit runs a long time, have to turn off manuallyCustomer states she has tried all the settings but the unit does not turn off by itself anymore. Ran timed dry test, checked timer motor, motor is not advancing. Checked voltage to time motor, good at 121v. Unit need timer replaced, quoted repair cost. Customer declined repair at this time. Estimate only. ; ordrng 1 WPW10642928 (Timer)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44135
Manny
Job Details:
01/10/2024
"Arrived knocked no answer, called customer said kids are in the house but not 18, she asked me to wait shes 9 mins away, cc unit not running but heating, verified and belt broken, replaced belt, and ran test heard a metal noise, took it apart and motor pulley is broken, ordering motor ; ordrng 1 279827 (motor!dryer), used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Broadview Heights, OH 44147
Bill
Job Details:
01/10/2024
"Changed Ui, and induction board. Tested opt test good."
We serviced a
JENN-AIR WALL OVEN
Model JMW2430LM00
Near Brecksville, OH 44141
Bill
Job Details:
01/10/2024
"Called tech line. After testing, tech suggested wiring harness. Ordered harnesses, office to follow as some harnesses where out of stock.; ordrng 1 W11245658 (Main harness) and 1 W11546965 (Fan and turn table) and 1 W11578580 (Jumper com) and 1 W11555167 (Com)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Elyria, OH 44035
David R
Job Details:
01/10/2024
"Cc unit will finish cycle but dishes not clean. Found 4-3 error code, motor code. Motor get correct power but not washing/spraying arms. Will need wash motor. Ordering motor and sensor. ; ordrng 1 W11613480 (Wash motor) and 1 W11612329 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Westlake, OH 44145
Marie V
Job Details:
01/10/2024
"Cc that the unit is not spinning the clothes out, ran diag found error code F5e2 lid fault, found liquid on latch , also tilted unit and found some oil. Showed cust. Will continue to repair latch for now. Replaced from T/S. Ran calibration and auto test. Op test okNo need to restock latch.; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Lakewood, OH 44107
Marie V
Job Details:
01/10/2024
"Cc of unit leaking had plumber out said is coming from unit. Stared unit and opened water to it. No leaks. Found little water came of the back of water valve, showed cust. Gave estimate but also recommended Replacing water line to unit as well. Cust will talk to husband and decide ; ordrng 1 WP596669 (Camp) and 1 WPW10327249 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44113
Marie V
Job Details:
01/10/2024
"Cc that unit was leaking and when opened door nothing was cleaned. Stared unit, motor sounds like is running, and is not, found motor leaking, gave estimate. Cust will call whirlpool for approval. ; ordrng 1 W11416362 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Maple Heights, OH 44137
Marie V
Job Details:
01/10/2024
"Cc that the refrigerator door is sticking out more 3/8 inch. Leveled unit, checked door seal, is good. He got pics and said if unit cooling properly, no issues and door is closing ok, is considered a cosmetic issue. Have cust call cust service left file number one of the seals is thicker because that door holds food. . Op test ok"
We serviced a
GE WASH/DRY COMBO
Model GUD27EESN0WW
Near Warrensville Heights, OH 44128
Marie V
Job Details:
01/10/2024
"Cc that washer works but dryer does not comes on. Confirmed, took unit apart found thermostat open. Cust will call back if they want to continue ; ordrng 1 WE4M137 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Walton Hills, OH 44146
Marie V
Job Details:
01/10/2024
"Cc that the unit is smelling like burning. Confirmed, took front apart, nothing inside smell coming from heater, took back off and a ball of dog hair came off blower wheel. Heater looks good. Took pics. Put back together. Tested unit, no more smelling. Advice cust to clean lint trap every cycle and to replace foil vent for rigid or flexible metal."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Brecksville, OH 44141
Marie V
Job Details:
01/10/2024
"Cc that the door wont lock and it would not start the cycle. Stared unit, it spin and locked the door and stared filling up. Ran diag no error codes. Unit is starting every time. Replaced latch . Stared cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Parma, OH 44134
Marie V
Job Details:
01/10/2024
"Replaced gearcase, motor, cam, belt, shifter and agitator. Ran calibration and auto test showed cust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Willoughby, OH 44094
Jason N
Job Details:
01/10/2024
Cc unit interior lights not workingReplaced all LED modules using customer supplied LED kit. Illumination restored to entire unit. Op test good.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Painesville, OH 44077
Joe O
Job Details:
01/10/2024
"Cc: not heatingFound element open. Needs bake element; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Dan H
Job Details:
01/10/2024
"Customer complaint that unit will not run sani rinse cycle light just flashes at end of cycle, unit needs new control; ordrng 1 W11462461 (Cntrl)"
