We serviced a
AMANA WASHER
Model NTW4516FW4
Near Newbury Township, OH 44065
Joe O
Job Details: 02/27/2023
"Installed motor. Still shutting down. Continuity tested harness. Ohmed out components. All checks good. Needs harness, cord, control, and actuator; ordrng 1 W11448788 (Lower harness) and 1 W10850133 (cord-power) and 1 W11603811 (Control) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Elyria, OH 44035
David R
Job Details: 02/27/2023
Replaced brackets and feet. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Geneva, OH 44041
Dan H
Job Details: 02/27/2023
"Customer complaint that unit does not shut off, found timer not properly connected, corrected, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near North Olmsted, OH 44070
Manny
Job Details: 02/27/2023
"Cc unit started making a weird noise during the cycle, verified and heard something rubbing on the bottom, tilted back and found a slinky toy stuck on the pulley cover, removed and no noise, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Geneva, OH 44041
Dan H
Job Details: 02/27/2023
"Installed door bellow, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Fairview Park, OH 44126
Manny
Job Details: 02/27/2023
"Cc unit not making ice, found fill tube frozen up, ordering fill tube and icemaker heater harness ; ordrng 1 5304527422 (Fill tube) and 1 5304519206 (Harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2061KES2
Near Madison, OH 44057
Dan H
Job Details: 02/27/2023
"Installed new ice maker , op test good"
We serviced a
GE DRYER
Model GTDP490ED3WS
Near Grafton, OH 44044
Gabriel P
Job Details: 02/27/2023
Replace slide bearings opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Richmond Heights, OH 44143
Corina B
Job Details: 02/27/2023
Replaced the valve. Tested filled. Started washing.
We serviced a
GE RANGE
Model CGS995EEL1DS
Near Chardon, OH 44024
Brian M
Job Details: 02/27/2023
Installed igniter Ran test bake OP Test Ok
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFA
Near Madison, OH 44057
Dan H
Job Details: 02/24/2023
"Installed new igniter, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEQ3
Near Columbia Station, OH 44028
Angel
Job Details: 02/24/2023
"Cc that the display was completely dead and it would not respond. Confirmed the display was dead took temps and the temperatures were freezer at 40* and ff section at 53* and the issue happened this morning when she woke up. I unplugged the unit to see if I could reset it but did not reset only lights were on inside. Unit will need main board replaced but explained to customer there is no guarantee that it wont need the display as well. Customer stated she will think about it and if she decides to continue with repair she will call back because the display board is discontinued and shes not sure if she wants to take the chance on repairing unit..; ordrng 1 WPW10312695 (Main board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HSDESS
Near Cleveland, OH 44109
Manny
Job Details: 02/24/2023
"Installed fan and harness, opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Painesville, OH 44077
Joe O
Job Details: 02/24/2023
Installed control. Tested. Op test ok
We serviced a
KITCHENAID RANGE
Model KFEG500EWH3
Near Chardon, OH 44024
Jason N
Job Details: 02/24/2023
"Cc unit RR burner knob turns too easyCustomer claims the RR burner knob turns more easily then the others, doesnt have as much resistance. Burner operation is not affected. Turned burner knob, did not notice anything abnormal is knob operation. Advised customer I can change infinite switch but it may not remedy anything. Replaced infinite switch using customer supplied pre Id part. Did not change operation, turns the same as the original switch. Advised customer this is not a function issue and there is nothing we can do to change the way it operates. Unit is operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Parma, OH 44134
Corina B
Job Details: 02/24/2023
"CC that the unit is not working. Confirmed. Checked the power at the control for the pump and motor, 0 volts. Will need a control, pump and motor. Cust does not want to repair ; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/24/2023
"Cc unit not startingFound door switch lever broken off. Replaced door switch using truck stock part. Ran dryer op test, no good. Unit will not start. Checked power into unit. Found N missing at receptacle. Used extension cord to plug into different receptacle. Unit started and heated properly. Advised customer to contact an electrician to service the power issue at the unit receptacle. ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma Heights, OH 44130
Corina B
Job Details: 02/24/2023
"Replaced the cam and shifter. Found oil leaking from the gearcase. Will need a new gearcase, motor, belt, washplate.capacitor. Replaced the the shifter and cam; ordrng 1 W11454734 (Gearcase) and 1 W11428524 (Capacitor) and 1 W10890624 (Motor) and 1 W10752283 (Washplate) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near LaGrange, OH 44050
David R
Job Details: 02/24/2023
Agitator teeth grinder down. Ordering agitator.; ordrng 1 WP3951744 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Mentor, OH 44060
Joe O
Job Details: 02/24/2023
"Cc: not spinning, screechingFound error code f7e5(shifter fault). Ran manual agitate and spin. Unit not spinning or agitating. Needs shifter; ordrng 1 W11481722 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Joe O
Job Details: 02/24/2023
"Installed gear case, motor, and belt. Ran auto test. Ran normal cycle with load. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Brecksville, OH 44141
Corina B
Job Details: 02/24/2023
"CC that the unit is not cooling. Confirmed. Ff 45* Fz 32*. Found the drain pan cracked. Will need an evaporator, drain pan and drier. Cust does not want to repair. ; ordrng 1 W11492867 (Evaporator) and 1 W11457241 (Drain pan) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Aurora, OH 44202
Corina B
Job Details: 02/24/2023
"Replaced the heater, spray arm, feed tube. Found the drain hose installed incorrectly. Corrected the drain hose. Tested no leaks. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED87HEDC0
Near Columbia Station, OH 44028
David R
Job Details: 02/24/2023
"Cc unit squeaking. Found seized up pulley. Replaced dryer repair kit from t/s. Customer also wanted all lint cleaned out as well. Good. Unit is cycling, no noise and heating. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Strongsville, OH 44149
David R
Job Details: 02/24/2023
"Customer said just a small leak now. Ordering water line to dispenser and cover, to replace with water reservoir. ; ordrng 1 WP67002743 (Dispenser water line) and 1 WPW10585703 (Dispenser cover)"
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Strongsville, OH 44136
David R
Job Details: 02/24/2023
Cc unit not heating. Found broken ignitor. Replaced from t/s. Good. Tested. Cycled. Good. Op Test Ok; used 1 279311 (IGNITOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Marie V
Job Details: 02/24/2023
"Cc that the unit is not washing. Confirmed. Stared unit. Motor getting 115V, unit will need new pump motor. Cust will call us back if they want to continue. Op test ok; ordrng 1 W11087376 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 253.70602412
Near Columbia Station, OH 44028
Angel
Job Details: 02/24/2023
Cc that ice maker was building up block of ice every time it call for water. Verified and found that the fill tube was too long to where it was right on the fill cup causing the water to splatter everywhere and building up a block ice so I cut the fill tube about an inch reinstalled it opt test good.
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FPBM3077RFB
Near Jefferson, OH 44047
Dan H
Job Details: 02/24/2023
"Customer complaint that unit is not heating, confirmed, unit needs new magnetron , customer does not want repair; ordrng 1 5304514250 (Magnetron), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Mentor, OH 44060
Joe O
Job Details: 02/24/2023
"Cc: long dry times, lint blow backFound outside vent has low air flow. Found unit has good heat and air flow. Need venting cleaned."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44124
Jason N
Job Details: 02/24/2023
"Cc unit lid not lockingRan diagnostics, no codes stored. Started normal cycle, unit checked lock and then locked for sensing. Canceled cycle and restarted, same result. No issues found with unit. Found customer may not have been holding start button long enough for complete countdown to start the cycle. Customer instruct."
We serviced a
MAYTAG DRYER
Model MGDZ600TW1
Near University Heights, OH 44118
Jason N
Job Details: 02/24/2023
"Cc unit not producing heatRan dryer test, no flame. Checked power to ignitor, 0v. Checked thermals. Found thermal fuse open. Replaced using truck stock part. Reran dryer op test, power to ignitor, good flame. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Andover, OH 44003
Dan H
Job Details: 02/24/2023
"Customer complaint of grinding noise, confirmed, found alligator clip in felt slide, removed, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Kingsville, OH 44048
Dan H
Job Details: 02/24/2023
"Customer complaint that unit is not draining, confirmed, found debris in drain pump housing, cleared, installed upper rack wheels, op test good"
We serviced a
WHIRLPOOL DRYER
Model Wed5800bc0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/24/2023
"Replace motor,opt test ok show customer it was heating"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/24/2023
"Cc that after 3 load noise came back. Confirmed noise, found new cam was stripped. Replaced from T/S. If cust calls back with same issue we will have to replace transmission. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, OH 44118
Manny
Job Details: 02/24/2023
"Replaced gasket, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/24/2023
"Cc upper rack came apart, physical damage.Found wheels on both left and right side adjusters had come off. Replaced upper rack adjusters using customer supplied pre Id parts. Customer expressed concerns about washability. Ran test cycle, no codes stored. Noticed spray arms were not rotating during cycle. Found jet holes in both spray arms clogged with hard food debris. Ordering new spray arms, customer will install, no return visit. ; ordrng 1 WPW10448645 (Spray arm) and 1 WPW10491331 (Lower arm)"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Ashtabula, OH 44004
Dan H
Job Details: 02/24/2023
"Customer complaint that unit is not dispensing fabric softener, Ran diagnostics found f8e1(long/no fill) and f5e2(lock failure) error codes, ran test cycle, door locked, cold water valve is not opening, unit needs new cold water valve ; ordrng 1 W11316256 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCI55US4JB00
Near North Royalton, OH 44133
David R
Job Details: 02/24/2023
Cc code coming up when trying to use burner. Found code owners manual page 7. Customer was using wrong pots/pans. Needs ones that say induction. Customer then found another set of actual induction. Tested. Good. All burners working. Op Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kent, OH 44240
Corina B
Job Details: 02/24/2023
"Cust showed pop, sent pic. CC that there is a loud noise when it changes from an agitate to spin. Confirmed. Advised cust this is normal noise. Leveled the washer. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brook Park, OH 44142
Angel
Job Details: 02/24/2023
"Replaced drive motor, belt and gearcase tested unit to make sure everything was good opt test good."
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Avon, OH 44011
Marie V
Job Details: 02/24/2023
Cc that the ice maker that was installed never worked and they where getting shocks from behind. Temps are in range. Found that white wire is broken off from connector. Took pics and called whirlpool tech line. Spoke to Adrian. Whirlpool will review and call cust. Cant be repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Euclid, OH 44117
Joe O
Job Details: 02/24/2023
Installed sump assembly. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland Heights, OH 44143
Jason N
Job Details: 02/24/2023
Installed gearcase and rotor. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma Heights, OH 44130
David R
Job Details: 02/24/2023
Cc unit not cooling. Found open thermal cutoff. Replaced entire kit from t/s. Tested. Heat cycling. Good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kent, OH 44240
Corina B
Job Details: 02/24/2023
"CC that there is a noise when spinning. Ran a manual spin and agitate, no unusual noises. Basket is level. Started a rinse and spin with clothes. The cam and shifter are the noise. Will need a new cam and shifter. Cust does not want to repair ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Bay Village, OH 44140
Angel
Job Details: 02/24/2023
"Customer complained about right hand door gasket torn, and scratches on left hand door side. Confirmed complaints, explained to customer to contact warranty dept due to being past 30 day coverage for cosmetic. Replaced right hand door seal and steamed door seal. Seamed freezer gasket to get proper seal connection. Opt test good."
We serviced a
JENN-AIR WALL OVEN
Model JGS8860BDP17
Near Cleveland, OH 44106
Joe O
Job Details: 02/24/2023
Installed keypad tested. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Willowick, OH 44095
Jason N
Job Details: 02/24/2023
"Cc unit not filling with waterRan diagnostics, no code stored. Ran auto test, all functions passed. Started normal cycle, unit filled with water and advanced to wash. Found customer was not pushing start button to start cycle, was only pushing it once to wake the unit. Explained that he would need to push start button twice to actually start a cycle. Unit is working as designed. Customer instruct."
We serviced a
WHIRLPOOL RANGE
Model wfe525s0js0
Near Cleveland, OH 44113
David R
Job Details: 02/24/2023
"Maintenance took me up to apartment. Checked range, no indicator lights on. Tested each burner and indicator lights when come on and go off when surface cools, switch relays are sending signal back and forth with control. All functions working normally. Unit indicators will stop on to let customer know that unit surface is still hot and will go off in appropriate time. Unit is good. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW
Near Aurora, OH 44202
Corina B
Job Details: 02/24/2023
Replaced the bellow. Tested. Opt test ok.
We serviced a
KENMORE WASHER
Model 110.25132411
Near Bay Village, OH 44140
Angel
Job Details: 02/24/2023
"Cc wash plate spinning freely. Confirmed cc, removed wash plate examined splines on gear shaft and wash plate. Found splines on both to be stripped. Needs gear case and wash plate. Gave customer estimate, chose not to continue service; ordrng 1 W11454734 (Gearcase) and 1 W10752285 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Shaker Heights, OH 44122
Manny
Job Details: 02/24/2023
"Open the 3 way valve box and its kinked on one of the line, there was no type of cushion in the box, spoke to BJ he said just to reorder the valve, not to replace it since it can be an issue. Reordering 3 way valve.; ordrng 1 W11580434 (3 way valve)"
We serviced a
SAMSUNG DRYER
Model DV45K6500EW/A3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/24/2023
"CC that the unit is not heating. Confirmed. Checked power, good. Checked the heating element. Cust does not want to repair ; ordrng 1 DC93-00154A (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269VEM10
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/24/2023
Installed gasketS. Steamed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jason N
Job Details: 02/24/2023
Installed ff evaporator drip pan. Cleared water and ice from ff section. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
David R
Job Details: 02/24/2023
"Replaced New Main Control, will not work with current UI. Will need to order and replace control and Ui at same time. Then replace motor assembly as well. ; ordrng 1 W11527561 (Ui) and 1 W11527562 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Avon Lake, OH 44012
Angel
Job Details: 02/24/2023
Replaced adjuster had customer test it opt test good.
We serviced a
WHIRLPOOL RANGE
Model WGF320M0BB0
Near Ashtabula, OH 44004
Dan H
Job Details: 02/24/2023
"Customer complaint that oven is not heating, confirmed, igniter is weak; used 1 12400035 (IGNITER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Rocky River, OH 44116
David R
Job Details: 02/24/2023
"Replaced Icemaker, housing around icemaker and harness inside housing. Went into diagnostics. Icemaker cycled. Water is good coming down to icemaker. Give time to make ice and 24-48 hours for full bin. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Cleveland, OH 44104
Joe O
Job Details: 02/24/2023
"Cc: not cooling properlyCustomer stated unit completely shut off for hours unit they adjusted temps to max. Then unit started back up. Found temps in ff section at 38 degrees, freezer at 10 degrees. Customer had unit adjusted under recommended temp in ff section. Needs thermostatThermostat out of stock. Office to reschedule; ordrng 1 W11577966 (Thermostat)"
We serviced a
MAYTAG WALL OVEN
Model CWG3600AAB26
Near Richmond Heights, OH 44143
Manny
Job Details: 02/24/2023
"Replaced control, and sensor, ran bake to 350 with probe in it unit reached 350 and 352 on my temp probe, opt test ok took core for return"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland, OH 44119
Corina B
Job Details: 02/24/2023
Replaced the drain pump. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Lakewood, OH 44107
Angel
Job Details: 02/24/2023
Cc that the freezer door handle is loose. Confirmed handle is loose so I removed the handle and tightened the screws that go into the door than reinstalled the handle had customer test it out opt test ok.
We serviced a
KENMORE WASHER
Model 11025852400
Near Painesville, OH 44077
Corina B
Job Details: 02/24/2023
"CC that the unit will not do anything. Confirmed. Found the lid switch open. Jumped it out unit drained. Will need a new lid switch. ; ordrng 1 WP3949238 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Geneva, OH 44041
Dan H
Job Details: 02/24/2023
"Installed new ice maker , op test good"
We serviced a
ELECTROLUX DRYER
Model EFME527UTT1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/24/2023
"Cc: grinding noise, found idler spring hitting belt. No damage. Adjusted spring. Tested. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Cleveland, OH 44128
Gabriel P
Job Details: 02/24/2023
"Replace control and harness ,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/24/2023
"Food freezing will need control and thermistor; ordrng 1 W11438736 (Thermistor) and 1 W11353815 (Control box), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
MAYTAG WASHER
Model Mtw5800tw0
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/24/2023
"When arrive knob was broken and latch was needed; ordrng 1 WP8318084 (Latch) and 1 WPW10110033 (Nob timer), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near Painesville, OH 44077
Jason N
Job Details: 02/24/2023
"Installed heater element. Ran dryer op test, good heat. Checked airflow at vent outlet. Good airflow. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/24/2023
Found plastic inside drain pump preventing from draining take plastic out pump started working opt test ok
We serviced a
KENMORE DISHWASHER
Model 665.14523N611
Near Madison, OH 44057
Jason N
Job Details: 02/24/2023
Cc unit upper rack falling off. Found left side slide stop missing. Customer had stop on counter. Reclipped stop into slide. Reset left side wheel back into slide. Rack operation test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089AEP12
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/24/2023
"Replace control,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Marie V
Job Details: 02/24/2023
"Cc that unit is not making ice. Took temps -2* in freezer 11* in ice maker box and 41 in fresh food section. Ice maker fan is running but no water in ice maker. Step 56 E0 no error codes. Ran step 45, no water flowing, line is frozen. Ran step 19 , heater working properly, back to 45, filled ice maker. Unit will need a main control and panel. ; ordrng 1 W10843055 (Control) and 1 W10849460 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Avon, OH 44011
Marie V
Job Details: 02/24/2023
"Cc that lif id broken. Confirmed. Replaced lid and ran diag, no error codes, ran auto test. Latching properly. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Avon, OH 44011
Marie V
Job Details: 02/24/2023
Wrong part. Reordering correct part. ; ordrng 1 W11315180 (Plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/24/2023
Replaced fresh food section door. Leveled and took pics. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details: 02/24/2023
"Cc that the unit is making a noise. Showed me a video. Confirmed. Tilted unit and found screw for cam became loose. Added lock tite and started a cycle with cust, unit filled up and stared agitating properly. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Westlake, OH 44145
Marie V
Job Details: 02/24/2023
"Cc that the unit stopped working , is not cooling and the ice melted. Took temps is at room temperature. Compressor not running, evaporator fan and condenser fan are running. Control panel in the front is operating. Unit will need inverter board for compressor. Cust will call owner and let us know. ; ordrng 1 WR87X29409 (Inverter board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/23/2023
CC that the unit has frost in bags and not cooling. Fz 0 ff 40. Advised Cust vegetables has moisture and that will cause the frost. Working as designed. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Shaker Heights, OH 44122
Corina B
Job Details: 02/23/2023
Replaced the control. Brought the core back for return. Unit turned on. Opt test ok.
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Madison, OH 44057
Dan H
Job Details: 02/23/2023
"Customer complaint that unit is not washing, started normal wash cycle, lid locked, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Sheffield, OH 44054
Angel
Job Details: 02/23/2023
Cc that unit is making a noise during cycle like a clunk. Ran unit in diagnostics and the sound she was hearing is the slider engaging and disengaging which makes a clunking sound unit is working as designed opt test ok.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Ashtabula, OH 44004
Dan H
Job Details: 02/23/2023
"Customer complaint that unit is not going passed fill, ran diagnostics found f8e1(long/no fill error code, found cold valve sticking, unit needs new valve; ordrng 1 W11210463 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Olmsted, OH 44070
Manny
Job Details: 02/23/2023
"Cc unit leaking from the bottom, ran cycle and water pouring out from the bottom, removed unit and found no nuts on the 3rd rack, and leaking from the railing mount, ordering 3rd rack nuts; ordrng 4 W11545286 (Nut)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Rocky River, OH 44116
Manny
Job Details: 02/23/2023
"Cc unit leaking from icebox, verified and water leaking, removed icebox and ice maker is leaking, unit needs ice maker, fill tube and heater, unit under warranty per date on pop of 10/28/22; ordrng 1 W11484604 (Fill tube) and 1 W11226501 (heater) and 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield, OH 44054
Marie V
Job Details: 02/23/2023
Replaced control and control panel. Op test ok
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Jefferson, OH 44047
Dan H
Job Details: 02/23/2023
"Customer complaint of grinding noise, confirmed, found spring cat toys lodged in pulley shield, removed, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, OH 44011
Marie V
Job Details: 02/23/2023
Cc that the u it stopped making ice in the freezer. Confirmed. Took temps -1*. Found ice maker stuck mid cycle. Jumpstart ice maker it cycled and filled with water. Ordering ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11578780 (Ice maker)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Painesville, OH 44077
Joe O
Job Details: 02/23/2023
Cc: long dry timesFound customers vent completely kinked shut. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Unit has good heat and air flow. Need venting replaced
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Chardon, OH 44024
Joe O
Job Details: 02/23/2023
Installed ui. Unit still not powering on. Found control shows it has been recalled. unit cannot be repaired; saved tckt
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190FZ1
Near Amherst, OH 44001
David R
Job Details: 02/23/2023
"Cc unit not heating, loud noise. Isolated noise, coming from Transformer. Mag under 10 year warranty. Will need Mag, Cap, Diode, and Transformer. Customer will call and decide what they want to do. ; ordrng 1 W11371718 (Transformer) and 1 W10561770 (Cap) and 1 W11256462 (Diode) and 1 W10818686 (Mag), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Montville, OH 44064
Brian M
Job Details: 02/23/2023
Cc wanted flames adjusted Adjusted flames
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Novelty, OH 44072
Brian M
Job Details: 02/23/2023
Cc unit not unlocking and not turning on Found control getting power but no lights Needs control ; ordrng 1 W11419052 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Chardon, OH 44024
Jason N
Job Details: 02/23/2023
"Cc unit frosting in freezer sectionFound top of freezer door not sealing properly, large gap in gasket. Tried to heat up gasket and stretch, no good, gap is too large, gasket retracts away from mullion. Looks to be either mullion or door is warped. Used straight edge to check mullion flatness. Mullion is bowed in the middle. Called wp techline, Adrian, sent for review as nonrepairable liner warp"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44144
Gabriel P
Job Details: 02/23/2023
"Replace parts,opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Angel
Job Details: 02/23/2023
Cc that unit is not tumbling. Verified and the belt broke will need belt replaced was going to use parts from truck stock but the parts arrived when I got there so I used belt from repair kit tested unit opt test ok also recommended customer to avoid overloading it to avoid issue from happening again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Cleveland, OH 44128
Corina B
Job Details: 02/23/2023
CC that the ice maker is not working. Confirmed. Found the ice maker in the off position. Turned ice maker on cycled and filled. Advised cust to wait 24 to see if the ice will start to produce. Cust never received the ice maker. If not will reorder an ice maker..