Service History 43 - Fred's Appliance

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Newbury Township, OH 44065

Joe O

Job Details: 02/27/2023

"Installed motor. Still shutting down. Continuity tested harness. Ohmed out components. All checks good. Needs harness, cord, control, and actuator; ordrng 1 W11448788 (Lower harness) and 1 W10850133 (cord-power) and 1 W11603811 (Control) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Elyria, OH 44035

David R

Job Details: 02/27/2023

Replaced brackets and feet. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Geneva, OH 44041

Dan H

Job Details: 02/27/2023

"Customer complaint that unit does not shut off, found timer not properly connected, corrected, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near North Olmsted, OH 44070

Manny

Job Details: 02/27/2023

"Cc unit started making a weird noise during the cycle, verified and heard something rubbing on the bottom, tilted back and found a slinky toy stuck on the pulley cover, removed and no noise, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Geneva, OH 44041

Dan H

Job Details: 02/27/2023

"Installed door bellow, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Fairview Park, OH 44126

Manny

Job Details: 02/27/2023

"Cc unit not making ice, found fill tube frozen up, ordering fill tube and icemaker heater harness ; ordrng 1 5304527422 (Fill tube) and 1 5304519206 (Harness)"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2061KES2

Near Madison, OH 44057

Dan H

Job Details: 02/27/2023

"Installed new ice maker , op test good"

We serviced a

GE DRYER

Model GTDP490ED3WS

Near Grafton, OH 44044

Gabriel P

Job Details: 02/27/2023

Replace slide bearings opt test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Richmond Heights, OH 44143

Corina B

Job Details: 02/27/2023

Replaced the valve. Tested filled. Started washing.

We serviced a

GE RANGE

Model CGS995EEL1DS

Near Chardon, OH 44024

Brian M

Job Details: 02/27/2023

Installed igniter Ran test bake OP Test Ok

We serviced a

FRIGIDAIRE RANGE

Model LGGF3046TFA

Near Madison, OH 44057

Dan H

Job Details: 02/24/2023

"Installed new igniter, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEQ3

Near Columbia Station, OH 44028

Angel

Job Details: 02/24/2023

"Cc that the display was completely dead and it would not respond. Confirmed the display was dead took temps and the temperatures were freezer at 40* and ff section at 53* and the issue happened this morning when she woke up. I unplugged the unit to see if I could reset it but did not reset only lights were on inside. Unit will need main board replaced but explained to customer there is no guarantee that it wont need the display as well. Customer stated she will think about it and if she decides to continue with repair she will call back because the display board is discontinued and shes not sure if she wants to take the chance on repairing unit..; ordrng 1 WPW10312695 (Main board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HSDESS

Near Cleveland, OH 44109

Manny

Job Details: 02/24/2023

"Installed fan and harness, opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Painesville, OH 44077

Joe O

Job Details: 02/24/2023

Installed control. Tested. Op test ok

We serviced a

KITCHENAID RANGE

Model KFEG500EWH3

Near Chardon, OH 44024

Jason N

Job Details: 02/24/2023

"Cc unit RR burner knob turns too easyCustomer claims the RR burner knob turns more easily then the others, doesnt have as much resistance. Burner operation is not affected. Turned burner knob, did not notice anything abnormal is knob operation. Advised customer I can change infinite switch but it may not remedy anything. Replaced infinite switch using customer supplied pre Id part. Did not change operation, turns the same as the original switch. Advised customer this is not a function issue and there is nothing we can do to change the way it operates. Unit is operating as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Parma, OH 44134

Corina B

Job Details: 02/24/2023

"CC that the unit is not working. Confirmed. Checked the power at the control for the pump and motor, 0 volts. Will need a control, pump and motor. Cust does not want to repair ; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Chagrin Falls, OH 44023

Jason N

Job Details: 02/24/2023

"Cc unit not startingFound door switch lever broken off. Replaced door switch using truck stock part. Ran dryer op test, no good. Unit will not start. Checked power into unit. Found N missing at receptacle. Used extension cord to plug into different receptacle. Unit started and heated properly. Advised customer to contact an electrician to service the power issue at the unit receptacle. ; used 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma Heights, OH 44130

Corina B

Job Details: 02/24/2023

"Replaced the cam and shifter. Found oil leaking from the gearcase. Will need a new gearcase, motor, belt, washplate.capacitor. Replaced the the shifter and cam; ordrng 1 W11454734 (Gearcase) and 1 W11428524 (Capacitor) and 1 W10890624 (Motor) and 1 W10752283 (Washplate) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near LaGrange, OH 44050

David R

Job Details: 02/24/2023

Agitator teeth grinder down. Ordering agitator.; ordrng 1 WP3951744 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Mentor, OH 44060

Joe O

Job Details: 02/24/2023

"Cc: not spinning, screechingFound error code f7e5(shifter fault). Ran manual agitate and spin. Unit not spinning or agitating. Needs shifter; ordrng 1 W11481722 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, OH 44060

Joe O

Job Details: 02/24/2023

"Installed gear case, motor, and belt. Ran auto test. Ran normal cycle with load. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Brecksville, OH 44141

Corina B

Job Details: 02/24/2023

"CC that the unit is not cooling. Confirmed. Ff 45* Fz 32*. Found the drain pan cracked. Will need an evaporator, drain pan and drier. Cust does not want to repair. ; ordrng 1 W11492867 (Evaporator) and 1 W11457241 (Drain pan) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Aurora, OH 44202

Corina B

Job Details: 02/24/2023

"Replaced the heater, spray arm, feed tube. Found the drain hose installed incorrectly. Corrected the drain hose. Tested no leaks. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED87HEDC0

Near Columbia Station, OH 44028

David R

Job Details: 02/24/2023

"Cc unit squeaking. Found seized up pulley. Replaced dryer repair kit from t/s. Customer also wanted all lint cleaned out as well. Good. Unit is cycling, no noise and heating. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, OH 44149

David R

Job Details: 02/24/2023

"Customer said just a small leak now. Ordering water line to dispenser and cover, to replace with water reservoir. ; ordrng 1 WP67002743 (Dispenser water line) and 1 WPW10585703 (Dispenser cover)"

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Strongsville, OH 44136

David R

Job Details: 02/24/2023

Cc unit not heating. Found broken ignitor. Replaced from t/s. Good. Tested. Cycled. Good. Op Test Ok; used 1 279311 (IGNITOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, OH 44011

Marie V

Job Details: 02/24/2023

"Cc that the unit is not washing. Confirmed. Stared unit. Motor getting 115V, unit will need new pump motor. Cust will call us back if they want to continue. Op test ok; ordrng 1 W11087376 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 253.70602412

Near Columbia Station, OH 44028

Angel

Job Details: 02/24/2023

Cc that ice maker was building up block of ice every time it call for water. Verified and found that the fill tube was too long to where it was right on the fill cup causing the water to splatter everywhere and building up a block ice so I cut the fill tube about an inch reinstalled it opt test good.

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model FPBM3077RFB

Near Jefferson, OH 44047

Dan H

Job Details: 02/24/2023

"Customer complaint that unit is not heating, confirmed, unit needs new magnetron , customer does not want repair; ordrng 1 5304514250 (Magnetron), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Mentor, OH 44060

Joe O

Job Details: 02/24/2023

"Cc: long dry times, lint blow backFound outside vent has low air flow. Found unit has good heat and air flow. Need venting cleaned."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44124

Jason N

Job Details: 02/24/2023

"Cc unit lid not lockingRan diagnostics, no codes stored. Started normal cycle, unit checked lock and then locked for sensing. Canceled cycle and restarted, same result. No issues found with unit. Found customer may not have been holding start button long enough for complete countdown to start the cycle. Customer instruct."

We serviced a

MAYTAG DRYER

Model MGDZ600TW1

Near University Heights, OH 44118

Jason N

Job Details: 02/24/2023

"Cc unit not producing heatRan dryer test, no flame. Checked power to ignitor, 0v. Checked thermals. Found thermal fuse open. Replaced using truck stock part. Reran dryer op test, power to ignitor, good flame. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Andover, OH 44003

Dan H

Job Details: 02/24/2023

"Customer complaint of grinding noise, confirmed, found alligator clip in felt slide, removed, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Kingsville, OH 44048

Dan H

Job Details: 02/24/2023

"Customer complaint that unit is not draining, confirmed, found debris in drain pump housing, cleared, installed upper rack wheels, op test good"

We serviced a

WHIRLPOOL DRYER

Model Wed5800bc0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/24/2023

"Replace motor,opt test ok show customer it was heating"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/24/2023

"Cc that after 3 load noise came back. Confirmed noise, found new cam was stripped. Replaced from T/S. If cust calls back with same issue we will have to replace transmission. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near University Heights, OH 44118

Manny

Job Details: 02/24/2023

"Replaced gasket, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 02/24/2023

"Cc upper rack came apart, physical damage.Found wheels on both left and right side adjusters had come off. Replaced upper rack adjusters using customer supplied pre Id parts. Customer expressed concerns about washability. Ran test cycle, no codes stored. Noticed spray arms were not rotating during cycle. Found jet holes in both spray arms clogged with hard food debris. Ordering new spray arms, customer will install, no return visit. ; ordrng 1 WPW10448645 (Spray arm) and 1 WPW10491331 (Lower arm)"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Ashtabula, OH 44004

Dan H

Job Details: 02/24/2023

"Customer complaint that unit is not dispensing fabric softener, Ran diagnostics found f8e1(long/no fill) and f5e2(lock failure) error codes, ran test cycle, door locked, cold water valve is not opening, unit needs new cold water valve ; ordrng 1 W11316256 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCI55US4JB00

Near North Royalton, OH 44133

David R

Job Details: 02/24/2023

Cc code coming up when trying to use burner. Found code owners manual page 7. Customer was using wrong pots/pans. Needs ones that say induction. Customer then found another set of actual induction. Tested. Good. All burners working. Op Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kent, OH 44240

Corina B

Job Details: 02/24/2023

"Cust showed pop, sent pic. CC that there is a loud noise when it changes from an agitate to spin. Confirmed. Advised cust this is normal noise. Leveled the washer. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Brook Park, OH 44142

Angel

Job Details: 02/24/2023

"Replaced drive motor, belt and gearcase tested unit to make sure everything was good opt test good."

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM06

Near Avon, OH 44011

Marie V

Job Details: 02/24/2023

Cc that the ice maker that was installed never worked and they where getting shocks from behind. Temps are in range. Found that white wire is broken off from connector. Took pics and called whirlpool tech line. Spoke to Adrian. Whirlpool will review and call cust. Cant be repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW1

Near Euclid, OH 44117

Joe O

Job Details: 02/24/2023

Installed sump assembly. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, OH 44143

Jason N

Job Details: 02/24/2023

Installed gearcase and rotor. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma Heights, OH 44130

David R

Job Details: 02/24/2023

Cc unit not cooling. Found open thermal cutoff. Replaced entire kit from t/s. Tested. Heat cycling. Good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Kent, OH 44240

Corina B

Job Details: 02/24/2023

"CC that there is a noise when spinning. Ran a manual spin and agitate, no unusual noises. Basket is level. Started a rinse and spin with clothes. The cam and shifter are the noise. Will need a new cam and shifter. Cust does not want to repair ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Bay Village, OH 44140

Angel

Job Details: 02/24/2023

"Customer complained about right hand door gasket torn, and scratches on left hand door side. Confirmed complaints, explained to customer to contact warranty dept due to being past 30 day coverage for cosmetic. Replaced right hand door seal and steamed door seal. Seamed freezer gasket to get proper seal connection. Opt test good."

We serviced a

JENN-AIR WALL OVEN

Model JGS8860BDP17

Near Cleveland, OH 44106

Joe O

Job Details: 02/24/2023

Installed keypad tested. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Willowick, OH 44095

Jason N

Job Details: 02/24/2023

"Cc unit not filling with waterRan diagnostics, no code stored. Ran auto test, all functions passed. Started normal cycle, unit filled with water and advanced to wash. Found customer was not pushing start button to start cycle, was only pushing it once to wake the unit. Explained that he would need to push start button twice to actually start a cycle. Unit is working as designed. Customer instruct."

We serviced a

WHIRLPOOL RANGE

Model wfe525s0js0

Near Cleveland, OH 44113

David R

Job Details: 02/24/2023

"Maintenance took me up to apartment. Checked range, no indicator lights on. Tested each burner and indicator lights when come on and go off when surface cools, switch relays are sending signal back and forth with control. All functions working normally. Unit indicators will stop on to let customer know that unit surface is still hot and will go off in appropriate time. Unit is good. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW

Near Aurora, OH 44202

Corina B

Job Details: 02/24/2023

Replaced the bellow. Tested. Opt test ok.

We serviced a

KENMORE WASHER

Model 110.25132411

Near Bay Village, OH 44140

Angel

Job Details: 02/24/2023

"Cc wash plate spinning freely. Confirmed cc, removed wash plate examined splines on gear shaft and wash plate. Found splines on both to be stripped. Needs gear case and wash plate. Gave customer estimate, chose not to continue service; ordrng 1 W11454734 (Gearcase) and 1 W10752285 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Shaker Heights, OH 44122

Manny

Job Details: 02/24/2023

"Open the 3 way valve box and its kinked on one of the line, there was no type of cushion in the box, spoke to BJ he said just to reorder the valve, not to replace it since it can be an issue. Reordering 3 way valve.; ordrng 1 W11580434 (3 way valve)"

We serviced a

SAMSUNG DRYER

Model DV45K6500EW/A3

Near Chagrin Falls, OH 44023

Corina B

Job Details: 02/24/2023

"CC that the unit is not heating. Confirmed. Checked power, good. Checked the heating element. Cust does not want to repair ; ordrng 1 DC93-00154A (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEM10

Near Cleveland Heights, OH 44118

Joe O

Job Details: 02/24/2023

Installed gasketS. Steamed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Jason N

Job Details: 02/24/2023

Installed ff evaporator drip pan. Cleared water and ice from ff section. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Cleveland, OH 44113

David R

Job Details: 02/24/2023

"Replaced New Main Control, will not work with current UI. Will need to order and replace control and Ui at same time. Then replace motor assembly as well. ; ordrng 1 W11527561 (Ui) and 1 W11527562 (Main control)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS5

Near Avon Lake, OH 44012

Angel

Job Details: 02/24/2023

Replaced adjuster had customer test it opt test good.

We serviced a

WHIRLPOOL RANGE

Model WGF320M0BB0

Near Ashtabula, OH 44004

Dan H

Job Details: 02/24/2023

"Customer complaint that oven is not heating, confirmed, igniter is weak; used 1 12400035 (IGNITER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Rocky River, OH 44116

David R

Job Details: 02/24/2023

"Replaced Icemaker, housing around icemaker and harness inside housing. Went into diagnostics. Icemaker cycled. Water is good coming down to icemaker. Give time to make ice and 24-48 hours for full bin. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Cleveland, OH 44104

Joe O

Job Details: 02/24/2023

"Cc: not cooling properlyCustomer stated unit completely shut off for hours unit they adjusted temps to max. Then unit started back up. Found temps in ff section at 38 degrees, freezer at 10 degrees. Customer had unit adjusted under recommended temp in ff section. Needs thermostatThermostat out of stock. Office to reschedule; ordrng 1 W11577966 (Thermostat)"

We serviced a

MAYTAG WALL OVEN

Model CWG3600AAB26

Near Richmond Heights, OH 44143

Manny

Job Details: 02/24/2023

"Replaced control, and sensor, ran bake to 350 with probe in it unit reached 350 and 352 on my temp probe, opt test ok took core for return"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, OH 44119

Corina B

Job Details: 02/24/2023

Replaced the drain pump. Tested. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Lakewood, OH 44107

Angel

Job Details: 02/24/2023

Cc that the freezer door handle is loose. Confirmed handle is loose so I removed the handle and tightened the screws that go into the door than reinstalled the handle had customer test it out opt test ok.

We serviced a

KENMORE WASHER

Model 11025852400

Near Painesville, OH 44077

Corina B

Job Details: 02/24/2023

"CC that the unit will not do anything. Confirmed. Found the lid switch open. Jumped it out unit drained. Will need a new lid switch. ; ordrng 1 WP3949238 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Geneva, OH 44041

Dan H

Job Details: 02/24/2023

"Installed new ice maker , op test good"

We serviced a

ELECTROLUX DRYER

Model EFME527UTT1

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/24/2023

"Cc: grinding noise, found idler spring hitting belt. No damage. Adjusted spring. Tested. Op test ok"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Cleveland, OH 44128

Gabriel P

Job Details: 02/24/2023

"Replace control and harness ,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/24/2023

"Food freezing will need control and thermistor; ordrng 1 W11438736 (Thermistor) and 1 W11353815 (Control box), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

MAYTAG WASHER

Model Mtw5800tw0

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/24/2023

"When arrive knob was broken and latch was needed; ordrng 1 WP8318084 (Latch) and 1 WPW10110033 (Nob timer), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

MAYTAG DRYER

Model MEDB800VQ0

Near Painesville, OH 44077

Jason N

Job Details: 02/24/2023

"Installed heater element. Ran dryer op test, good heat. Checked airflow at vent outlet. Good airflow. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/24/2023

Found plastic inside drain pump preventing from draining take plastic out pump started working opt test ok

We serviced a

KENMORE DISHWASHER

Model 665.14523N611

Near Madison, OH 44057

Jason N

Job Details: 02/24/2023

Cc unit upper rack falling off. Found left side slide stop missing. Customer had stop on counter. Reclipped stop into slide. Reset left side wheel back into slide. Rack operation test good.

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089AEP12

Near Fairview Park, OH 44126

Gabriel P

Job Details: 02/24/2023

"Replace control,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, OH 44011

Marie V

Job Details: 02/24/2023

"Cc that unit is not making ice. Took temps -2* in freezer 11* in ice maker box and 41 in fresh food section. Ice maker fan is running but no water in ice maker. Step 56 E0 no error codes. Ran step 45, no water flowing, line is frozen. Ran step 19 , heater working properly, back to 45, filled ice maker. Unit will need a main control and panel. ; ordrng 1 W10843055 (Control) and 1 W10849460 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Avon, OH 44011

Marie V

Job Details: 02/24/2023

"Cc that lif id broken. Confirmed. Replaced lid and ran diag, no error codes, ran auto test. Latching properly. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Avon, OH 44011

Marie V

Job Details: 02/24/2023

Wrong part. Reordering correct part. ; ordrng 1 W11315180 (Plate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB05

Near Olmsted Falls, OH 44138

Marie V

Job Details: 02/24/2023

Replaced fresh food section door. Leveled and took pics. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, OH 44134

Marie V

Job Details: 02/24/2023

"Cc that the unit is making a noise. Showed me a video. Confirmed. Tilted unit and found screw for cam became loose. Added lock tite and started a cycle with cust, unit filled up and stared agitating properly. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFE29PSDASS

Near Westlake, OH 44145

Marie V

Job Details: 02/24/2023

"Cc that the unit stopped working , is not cooling and the ice melted. Took temps is at room temperature. Compressor not running, evaporator fan and condenser fan are running. Control panel in the front is operating. Unit will need inverter board for compressor. Cust will call owner and let us know. ; ordrng 1 WR87X29409 (Inverter board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 02/23/2023

CC that the unit has frost in bags and not cooling. Fz 0 ff 40. Advised Cust vegetables has moisture and that will cause the frost. Working as designed. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Shaker Heights, OH 44122

Corina B

Job Details: 02/23/2023

Replaced the control. Brought the core back for return. Unit turned on. Opt test ok.

We serviced a

GE STACK W/D

Model GUD24ESSM1WW

Near Madison, OH 44057

Dan H

Job Details: 02/23/2023

"Customer complaint that unit is not washing, started normal wash cycle, lid locked, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Sheffield, OH 44054

Angel

Job Details: 02/23/2023

Cc that unit is making a noise during cycle like a clunk. Ran unit in diagnostics and the sound she was hearing is the slider engaging and disengaging which makes a clunking sound unit is working as designed opt test ok.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Ashtabula, OH 44004

Dan H

Job Details: 02/23/2023

"Customer complaint that unit is not going passed fill, ran diagnostics found f8e1(long/no fill error code, found cold valve sticking, unit needs new valve; ordrng 1 W11210463 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Olmsted, OH 44070

Manny

Job Details: 02/23/2023

"Cc unit leaking from the bottom, ran cycle and water pouring out from the bottom, removed unit and found no nuts on the 3rd rack, and leaking from the railing mount, ordering 3rd rack nuts; ordrng 4 W11545286 (Nut)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Rocky River, OH 44116

Manny

Job Details: 02/23/2023

"Cc unit leaking from icebox, verified and water leaking, removed icebox and ice maker is leaking, unit needs ice maker, fill tube and heater, unit under warranty per date on pop of 10/28/22; ordrng 1 W11484604 (Fill tube) and 1 W11226501 (heater) and 1 W11579560 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Sheffield, OH 44054

Marie V

Job Details: 02/23/2023

Replaced control and control panel. Op test ok

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Jefferson, OH 44047

Dan H

Job Details: 02/23/2023

"Customer complaint of grinding noise, confirmed, found spring cat toys lodged in pulley shield, removed, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Avon, OH 44011

Marie V

Job Details: 02/23/2023

Cc that the u it stopped making ice in the freezer. Confirmed. Took temps -1*. Found ice maker stuck mid cycle. Jumpstart ice maker it cycled and filled with water. Ordering ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11578780 (Ice maker)

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Painesville, OH 44077

Joe O

Job Details: 02/23/2023

Cc: long dry timesFound customers vent completely kinked shut. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Unit has good heat and air flow. Need venting replaced

We serviced a

GE DISHWASHER

Model GDF630PGM0BB

Near Chardon, OH 44024

Joe O

Job Details: 02/23/2023

Installed ui. Unit still not powering on. Found control shows it has been recalled. unit cannot be repaired; saved tckt

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190FZ1

Near Amherst, OH 44001

David R

Job Details: 02/23/2023

"Cc unit not heating, loud noise. Isolated noise, coming from Transformer. Mag under 10 year warranty. Will need Mag, Cap, Diode, and Transformer. Customer will call and decide what they want to do. ; ordrng 1 W11371718 (Transformer) and 1 W10561770 (Cap) and 1 W11256462 (Diode) and 1 W10818686 (Mag), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Montville, OH 44064

Brian M

Job Details: 02/23/2023

Cc wanted flames adjusted Adjusted flames

We serviced a

WHIRLPOOL WASHER

Model WTW8120HW0

Near Novelty, OH 44072

Brian M

Job Details: 02/23/2023

Cc unit not unlocking and not turning on Found control getting power but no lights Needs control ; ordrng 1 W11419052 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Chardon, OH 44024

Jason N

Job Details: 02/23/2023

"Cc unit frosting in freezer sectionFound top of freezer door not sealing properly, large gap in gasket. Tried to heat up gasket and stretch, no good, gap is too large, gasket retracts away from mullion. Looks to be either mullion or door is warped. Used straight edge to check mullion flatness. Mullion is bowed in the middle. Called wp techline, Adrian, sent for review as nonrepairable liner warp"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Cleveland, OH 44144

Gabriel P

Job Details: 02/23/2023

"Replace parts,opt test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44102

Angel

Job Details: 02/23/2023

Cc that unit is not tumbling. Verified and the belt broke will need belt replaced was going to use parts from truck stock but the parts arrived when I got there so I used belt from repair kit tested unit opt test ok also recommended customer to avoid overloading it to avoid issue from happening again.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Cleveland, OH 44128

Corina B

Job Details: 02/23/2023

CC that the ice maker is not working. Confirmed. Found the ice maker in the off position. Turned ice maker on cycled and filled. Advised cust to wait 24 to see if the ice will start to produce. Cust never received the ice maker. If not will reorder an ice maker..

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