We serviced a
GE REFRIGERATOR
Model PYE23PSDESS
Near Solon, OH 44139
Bill
Job Details:
09/15/2023
"Cc water leaking, confirmed cc. Found drain for evap clogged and frozen over. Cleared ice and drain opt test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Bill
Job Details:
09/15/2023
"Cc unit not spinning, could not confirm. Found error code f7e7 motor not reaching top speed. Tested the tachometer, tested good. Ran low speed spin, tested good. ran high speed spin, tested good. Ran auto cycle, tested good. Ordered new motor, cap, and control. As customer states unit is not completing it cycle properly.; ordrng 1 W11222082 (Motor) and 1 W11227944 (Cap) and 1 W11411581 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Beachwood, OH 44122
Bill
Job Details:
09/15/2023
"Cc leaking, confirmed cc. Started unit and monitored underneath, found water coming from sump pump. Gave estimate on repairs, customer chose not to continue with repairs at this time.; ordrng 1 WPW10455261 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Cleveland, OH 44128
Bill
Job Details:
09/15/2023
"Caulked gasket groove, reinstalled gasket and steamed. Checked seals, good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Oberlin, OH 44074
David R
Job Details:
09/15/2023
"Cc unit new, not draining. Found customer knock out plug in disposal was never removed. Corrected, removed plug. Tested. Good. Draining. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Olmsted, OH 44070
Marie V
Job Details:
09/15/2023
"Cc that unit had a error codes and that it seems not to begetting hot or drying dishes out and that it will show sani at the end of the cycle is flashing. Found on tech sheet if unit is flashing sani at the end of cycle door was opened during drying, do not open door when is finishing. Also run hot water at the sink before starting. Replaced motor unit showing motor electrical problem. Also replaced control panel. Tested unit, no leaks"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Lorain, OH 44052
Angel
Job Details:
09/15/2023
"Cc that unit is making a loud noise. Ran diagnostics and unit had an F7E9 locked rotor error, looked underneath unit and there was water and gear case oil mixed most likely from the flood they had rotor was also rubbing on a piece of would that was underneath unit. Unit will need gear case, clutch, slider, rotor and stator. Gave customer estimate and decided just to buy new.; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Chardon, OH 44024
Jason N
Job Details:
09/15/2023
"Cc unit freezing items in ff sectionFound customer had boxes of product sitting right in front of the air vent. Advised customer on product placement to avoid blocking airflow in ff section. Ran diagnostics tests, thermistors reported back as passed. Damper operation test good. Advised customer if product is still randomly freezing, adjust ff temperature setting, allow 24 hrs for change to take effect and then monitor."
We serviced a
GE RANGE
Model JGB605DET1WW
Near Painesville, OH 44077
Dan H
Job Details:
09/14/2023
"Customer complaint that right rear burner is not lighting, confirmed, cleared oriface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Marie V
Job Details:
09/14/2023
"Cc that the unit is not cooling. Found evaporator frosted over. Temps are on the 50s. Verify thermistor reading is 5.7kohms 50s and thermistor is under ice should be around 77kohms. Recommend replacing control and thermistor,, Also the drip pan is warped. Needs to be replaced, try to change defrost cycle but unit does not have feature.; ordrng 1 W11033168 (Evaporator fan) and 1 W11457241 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY09
Near Highland Heights, OH 44143
Brian M
Job Details:
09/14/2023
"Cc unit cooling Found evap frosted over Ran forced defrost No power coming from control to defrost Will need jazz board and its recommended to replace the defrost bi metal ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Hiram, OH 44234
Brian M
Job Details:
09/14/2023
Cc that wheel is off track Fixed alignment
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Independence, OH 44131
Bill
Job Details:
09/14/2023
"Cc something caught in the drum, confirmed cc. Removed debris from inner drum. Opt test good."
We serviced a
GE WASHER
Model PFQ97HSPV0DS
Near Lorain, OH 44055
Angel
Job Details:
09/14/2023
"Cc that after the flood unit stopped working. Ran diagnostics and all the errors are for motor inverter board, compressor inverter board and blower inverter board as well tried resettling unit and erasing error codes and no luck unit will need boards replaced. Gave customer estimate decided to continue with repair.; ordrng 1 WH22X36270 (Motor inverter board) and 1 WH22X35701 (Compressor inverter board) and 1 WH22X35745 (Blower inverter board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Mentor, OH 44060
Corina B
Job Details:
09/14/2023
"Replaced the ice maker. Tested, filled. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Corina B
Job Details:
09/14/2023
CC that they had another company out replaced the control and would not work because of the Wi-Fi. Confirmed. Found the control trying to connect to the Wi-Fi. Unplugged the unit and plugged unit in unit it connected. Found the lid not closing. Replaced the lock from surplus t/s. Ran a calibration. Started a rinse and spin. Opt test ok. ; used 1 W11394572 (Latch) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland, OH 44143
Corina B
Job Details:
09/14/2023
"Replaced the gearcase, motor, cam, agitator. Ran a calibration. Started a cycle. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Mentor, OH 44060
Dan H
Job Details:
09/14/2023
"Installed new dsi board, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Diamond, OH 44412
Brian M
Job Details:
09/14/2023
Installed ui and control OP Test Ok
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3065PFG
Near Bay Village, OH 44140
Marie V
Job Details:
09/14/2023
"Cc that the oven never has hold temp. That when open door it drops temp. Opening door while cooking will make temp drops up to 10* per second m making unit kick on again. Testing both oven set both to 350*, with thermalcouple when unit reached 350* device showing 380*. Allowed unit to cycle several times, and temps goes from 339* to 379* when cycling, in range. Explain cust if using bake to allow extra min for temp to adjust inside, other options is to use convection bake. ; ordrng 1 316443936 (Control) and 1 5304504897 (Oven sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204KSB00
Near Bay Village, OH 44140
Angel
Job Details:
09/14/2023
Replaced main board tested ice maker to make sure it would cycle and it cycled and filled as should opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Jason N
Job Details:
09/14/2023
Cc unit guard fell offConfirmed belt shield fell off gearcase. Holes in gearcase are too stripped for screws to hold properly when unit vibrates. Unit will need gearcase and shield replaced.; ordrng 1 W11449840 (Gearcase) and 1 W11409708 (Shield)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Ravenna, OH 44266
Brian M
Job Details:
09/14/2023
Cc unit not draining Found drain pump over heating and shutting down Replaced pump Ran test OP Test Ok
We serviced a
AMANA RANGE
Model AGR6603SFW2
Near Ravenna, OH 44266
Brian M
Job Details:
09/14/2023
Cc unit not baking Found no issues at this time Possibility of pan placement in storage drawer causing spark issue Ran test bake to 350 let cycle 2 times Turned off and set to 430 let cycle 2 times can not duplicate issue
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44111
Marie V
Job Details:
09/14/2023
"Replaced motor, cap and shifter. Ran dlms calibration. Op test ok; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Jason N
Job Details:
09/14/2023
"Installed main control, UI control and ff door gasket. Op test no good, when unit is plugged in, unit constantly resets. Pulled connectors from main board to isolate problem component. Found evaporator fan motor shorted causing the low vdc power supply on the main board to fail. Unit will need evaporator fan motor replaced. ; ordrng 1 W11224591 (Motor-evap)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Painesville, OH 44077
Jason N
Job Details:
09/14/2023
Installed gaskets per instructions. Advised customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cleveland, OH 44134
Marie V
Job Details:
09/14/2023
"Cc that the unit is not making ice and is leaking. Also the middle drawer comes forward when open door. Leveled unit and shut ice maker off , will order water valve . ; ordrng 1 W11579561 (Water valve)"
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near Ravenna, OH 44266
Brian M
Job Details:
09/14/2023
Cc of noise Found idler pulley squeaking Needs dryer repair kitCustomer wants to hold off for now ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Avon Lake, OH 44012
Angel
Job Details:
09/14/2023
Ran test 40 to put 3 way valve in Home position and used 140 psi of nitrogen to do a leak down test on it and found leak coming cabinet by compressor not sure if its the capillary line or suction line but leak is coming from inside cabinet. Called Whirlpool spoke with TJ, unit not repairable and going under review
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chagrin Falls, OH 44023
Bill
Job Details:
09/14/2023
"Cc not making ice, confirmed cc. Took temps 19 deg in ice maker compartment. Tested ice box fan, tested good. Tested ice maker thermistor, tested good. While speaking with customer found out that unit had randomly thrown a PO code. Nothing else lost power in the house and the breaker never tripped. Ordered new control and Ui. Office to follow up as Ui is out of stock.; ordrng 1 W11642011 (Ui) and 1 W11556912 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Parma Heights, OH 44130
Manny
Job Details:
09/14/2023
"Cc unit not making ice, verify and icemaker not moving even after jumping T to H, replace icemaker with TS#W10884390, unit homed and filled, advise customer to allow 24 to 48 hour and up to 74 for a full bin. Opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cleveland, OH 44130
Manny
Job Details:
09/14/2023
"Cc unit not dispensing water, verified and valves just humming, unit needs valves; ordrng 1 W11512399 (Single valve) and 1 WPW10341320 (valve-inlt)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Eastlake, OH 44095
Dan H
Job Details:
09/14/2023
"Customer complaint that door switch is broken, confirmed, installed new door switch, op test good l"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Bentleyville, OH 44022
Bill
Job Details:
09/14/2023
"Changed pump, manually unlocked door to take out of flood mode. Ran diagnostics auto test. Opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Euclid, OH 44123
Dan H
Job Details:
09/14/2023
"Customer complaint that unit is not making ice, ice bin full, ice maker cycles and filled, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Beachwood, OH 44122
Bill
Job Details:
09/14/2023
"Cc noisy during certain points of operation, confirmed cc. Vibration noise when compressor kicked on sometimes. Put unit into diagnostics and turned compressor on, tracked noise to the condenser coil vibrating on the ground. Explained to customer what it was. Customer stated they would adjust the legs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Bill
Job Details:
09/14/2023
"Replaced control board and evap fan motor, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Fairview Park, OH 44126
Bill
Job Details:
09/14/2023
"Cc unit not working, confirmed cc. Could hear the internal bearing in the compressor rattling around as it tried to run, would kick on for about 30 sec then stop. Gave estimate for sealed system repair. Customer chose not to continue with repairs at this time.; ordrng 1 W10507884 (Comp) and 1 WPW10143759 (Dryer) and 1 W11536253 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Elyria, OH 44035
David R
Job Details:
09/14/2023
Cc error codes and unit not coking on. F6E2 and F6E3 communication error codes. Ordering both main Control and UI. ; ordrng 1 W11135391 (UI) and 1 W11611438 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
David R
Job Details:
09/14/2023
Replaced drip pan kit and fan assembly. Reset temps. Unplugged unit for 5 mins. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Berea, OH 44017
David R
Job Details:
09/14/2023
Cc unit not heating. Found broken coils on Element. Replaced element from t/s. Tested. Heated and cycling. Let customer know to clean vent of necessary. Good. Op Test Ok.; used 1 279838 (ELEMENT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFEX2315QE1
Near University Heights, OH 44118
Corina B
Job Details:
09/14/2023
"CC that the unit is not cooling. Confirmed. Found the return blocked with frost and ice. Steamed out the return. Found cracks in the liner. Will need a new control, epoxy or tape to cover the cracks. Cust does not want to repair. ; ordrng 1 5304499060 (Control) and 1 482395 (Tape), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model Wtw7120hw0
Near Mentor, OH 44060
Jason N
Job Details:
09/14/2023
"Cc unit not powering on, lid is lockedConfirmed unit is non responsive. Checked power into main control, good at 121v, no status LED on board. Checked drain pump resistance, good at 19.7ohms. Unit will need main control replaced. Customer declined repair, estimate only. ; ordrng 1 W11419051 (Control-elec)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44104
Corina B
Job Details:
09/14/2023
CC that the washer is leaking on a deep water cycle. Started a cycle on deep water.filled properly. Drained the washer found the floor drain backing up. Will need a plumber to clear the drain. Opt test ok
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Willoughby Hills, OH 44092
Dan H
Job Details:
09/14/2023
"Customer complaint that unit is making loud noises, confirmed, found pulley seized, installed new dryer repair kit, op test good"
We serviced a
WHIRLPOOL WASHER
Model mvwx655dw1
Near Chardon, OH 44024
Dan H
Job Details:
09/14/2023
"Customer complaint that unit is not draining properly, suspension is good, ran diagnostics, found f0e5(off balance) error code, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Lorain, OH 44052
Angel
Job Details:
09/14/2023
"Cc that unit was making a loud noise. Looked at unit and unit was in a flood of about 3ft of water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Royalton, OH 44133
Marie V
Job Details:
09/14/2023
"Cc that handle came off. Confirmed, installed back in. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Solon, OH 44139
Brian M
Job Details:
09/14/2023
Installed gasket
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Bedford Heights, OH 44146
Brian M
Job Details:
09/14/2023
Cc unit not starting Found knob broken Needs knob Customer to install ; ordrng 1 W11675852 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Shaker Heights, OH 44122
Brian M
Job Details:
09/14/2023
Installed bin
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Beachwood, OH 44122
Jason N
Job Details:
09/14/2023
"Cc unit oven convect fan making buzzing noiseFound convect element screws loose and element has moved to allow contact to convect fan blade. Readjusted convect element and tightened both screws. Ran convect heat test, convect fan turned on, no abnormal noise heard. Op test good."
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F2QWA
Near Beachwood, OH 44122
Jason N
Job Details:
09/14/2023
"Cc unit not cooling Customer stated unit just stopped cooling and everything was thawing. Unit was unplugged, plugged in unit. Fan turned on. Checked compressor, compressor struggling to start, then overload on relay opened. Amp draw on compressor when starting reading 7.4-8A. Compressor has internal damage, will need replaced. Customer declined repair, estimate only. ; ordrng 1 240550948 (Compressor) and 1 297259515 (Compressor relay) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Garfield Heights, OH 44125
Corina B
Job Details:
09/14/2023
CC that the unit is dead. Confirmed. Checked the power at the control 0 volts. Found the white wire on the cord open. Will need a new cord. Part is out of stock. Office to reschedule appointment ; ordrng 1 W11432789 (Cord)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chardon, OH 44024
Dan H
Job Details:
09/14/2023
"Customer complaint of f8e1 error, ran diagnostics found f8e1(long/no fill) error code, cold water is barely entering unit, installed new valve, op test good"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Geneva, OH 44041
Dan H
Job Details:
09/14/2023
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good"
We serviced a
GE REFRIGERATOR
Model PYE23PSDCSS
Near Fairview Park, OH 44126
David R
Job Details:
09/14/2023
"Cc unit FF section ice and water building up under drawer. Found drain clogged. Used steam gun and nitrogen to blown out debris, good. Cleared. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Westlake, OH 44145
David R
Job Details:
09/14/2023
Cc unit not spraying water. Found water is good going into unit. Humming from wash motor. Will order and replace wash motor and heater. ; ordrng 1 W11537778 (Heater) and 1 W11416363 (Wash motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Avon, OH 44011
David R
Job Details:
09/14/2023
"Cc unit not letting press and change temp. Verified, only option not working. Ordering UI control. ; ordrng 1 W11579559 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44130
Marie V
Job Details:
09/14/2023
"Cc that the unit is not adding enough water and the time fluctuate. Ran diag found error code F0E3 overload, tested unit unit is working properly, but sounds funny. Tilted unit and found that it got all wet. Will need parts listed.; ordrng 1 W11550891 (Agitator) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11393685 (Gearcase) and 1 W11666463 (Lower harness) and 1 W10752187 (Screw) and 6 W11027980 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44125
Corina B
Job Details:
09/14/2023
"Replaced the ui, control and harness. Steamed out the evaporator. Opt test ok."
We serviced a
JENN-AIR COOKTOP GAS
Model JGCP536WP00
Near Lorain, OH 44052
Angel
Job Details:
09/14/2023
Customer needed me to install the gas pressure regulator because it was never installed. Installed gas pressure regulator tested cooktop opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Chardon, OH 44024
Brian M
Job Details:
09/14/2023
Installed pumpRan diag test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Jason N
Job Details:
09/14/2023
"Cc unit frosting up in ff sectionFound frost buildup on ff evaporator cover. Ran thermistors tests 1, 2, 39. All reported back as passed. Checked door gaskets for proper seal. Steamed evaporator clear. Ensure thermistor connection. Added foil tape around evaporator cover to ensure no air leaks. Advised customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details:
09/14/2023
"Installed new heater/harness, op test good"
We serviced a
JENN-AIR RANGE
Model JGRP436HL00
Near Lorain, OH 44052
Angel
Job Details:
09/14/2023
Replaced main control and ui tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lorain, OH 44053
David R
Job Details:
09/14/2023
"Cc banging noise in Rinse/Spin cycle. No error codes. Might just be the drain hose hitting the back wall and the back of the unit. Ran load on Rinse/Spin to verify. Drain hose hitting. Zip tied to hose to remove slack. Also advised customer to use padding on drain hose if needed. Ran entire Drain and Spin cycle. Unit sounds good otherwise and functioning normally. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD8740DW0
Near Austinburg, OH 44010
Dan H
Job Details:
09/14/2023
"Customer complaint that unit is not working, confirmed, unit is beeping and flashing lc, unable to turn control lock off, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W10861218 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Madison, OH 44057
Jason N
Job Details:
09/14/2023
"Cc unit leaking from underneathInspected unit for source of water. Checked rear of unit, pulled drain tube, found tube clogged with sludge which will cause drain tube to overflow when unit is in a defrost cycle. Flushed drain tube and reinstalled. Op test good."
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Lorain, OH 44052
Angel
Job Details:
09/14/2023
Cc unit taking to long to dry clothes. Verified by starting unit and checking vent and it was completely clogged up barely any airflow explained to customer they will need to clean out vent unit working as designed opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Amherst, OH 44001
David R
Job Details:
09/14/2023
"Replaced control, harness, switch and valve. Tested. Ran diagnostics. All functions good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Parma Heights, OH 44130
Manny
Job Details:
09/14/2023
"Cc unit making noise, verified and blower cracked, replaced with pre id, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44134
Manny
Job Details:
09/14/2023
"Cc unit leaking into the Ff, verified and water at the bottom, found drain clogged and frozen, defrosted and unclogged drain opt test ok"
We serviced a
KENMORE DISHWASHER
Model 665.14573N612
Near Parma, OH 44134
Manny
Job Details:
09/14/2023
"Replaced adjusters, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near East Cleveland, OH 44112
Manny
Job Details:
09/14/2023
"Replaced control box, when removed the evap cover noticed that the inline fuses for the heater were melted, checked Colton heater connector and 0 vac, checked voltage at the main harness connector and 123VAC, checked heater and good continuity, unit needs evap harness replaced ; ordrng 1 W11609822 (Evap harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cleveland Heights, OH 44118
Manny
Job Details:
09/14/2023
"Replaced parts order, opt test ok"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Lakewood, OH 44107
Manny
Job Details:
09/14/2023
"Cc unit not starting unless start button is held down and drum not spinning, verified and found belt broken and pulley no spinning freely on shaft, unit needs pulley and belt; ordrng 1 WE03X29897 (Belt) and 1 WE03X31620 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Rocky River, OH 44116
Manny
Job Details:
09/14/2023
"Replace lid, ran test cycle and unit grinding, tried removing the wash plate and it is stuck, tilted and lots of oil all over the place, all drive components full of oil, unit needs gear case, slide, spanner nut, wash plate and motor.; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Wash plate) and 1 W10909670 (nut-spaner) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Fairview Park, OH 44126
Manny
Job Details:
09/14/2023
"Replaced drain pump and hose, Noticed drain hose low and no air gap on the line, looks like the hose was zipped tied and it fell off causing the drain water back into the unit, elevated hose, and no signs of water coming back in, opt test ok"
We serviced a
MAYTAG WASHER
Model Mvwb766fw1
Near Cleveland Heights, OH 44106
Corina B
Job Details:
09/14/2023
"CC that the unit will not start. Confirmed. The power button was flashing. Unplugged unit for 30 seconds. Ran diag f3e2 F3E2 INLET WATER TEMPERATURE FAULT F0E4 HIGH WATER TEMPERATURE RINSE CYCLE F2e1.stuck key tested the water correct. Valve is good. When starting a cycle the start is flashing. Tested the lock lock, good. Will need a control and ui. Cust does not want to repair ; ordrng 1 W11135391 (Ui) and 1 W11611438 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF8
Near Madison, OH 44057
Dan H
Job Details:
09/14/2023
"Customer complaint that unit is not making ice, confirmed, found ice maker harness disconnected, reconnected, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Ashtabula, OH 44004
Dan H
Job Details:
09/13/2023
"Installed new door gasket, op test good"
We serviced a
GE WASHER
Model GFW850SSN1WW
Near Ashtabula, OH 44004
Dan H
Job Details:
09/13/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Elyria, OH 44035
Angel
Job Details:
09/13/2023
"Replaced ui, control board and ice maker, made sure it would cycle and fill also set temps to recommended opt test good."
We serviced a
GE REFRIGERATOR
Model GFD28GBLCTS
Near Cleveland, OH 44135
Manny
Job Details:
09/13/2023
"Cc unit not cooling, verified and the FZ gasket is off and wont stay on the door, fz is full of frost, Ordering FZ gasket; ordrng 1 WR14X36194 (Gasket fz), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44135
Manny
Job Details:
09/13/2023
"Cc unit leaking from dispenser, verified and water line leaks from inside the door but just a small drop, ordering FZ door ; ordrng 1 LW10918659 (dor-fip stainless)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44135
Manny
Job Details:
09/13/2023
"Cc that husband tried replacing the latch but didnt work, found latch wires cut off and removed from unit, customer has a latch but latch its in the lock position and wont unlock, also noticed that the striker on the unit is different than what the unit uses.; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110. 86151100
Near Rocky River, OH 44116
Bill
Job Details:
09/13/2023
"Cc unit not heating, confirmed cc. Tested thermal fuse, high level thermostat, both tested good. Tested continuity on heating element, open. Ordered element.; ordrng 1 WP4391960 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Westlake, OH 44145
Bill
Job Details:
09/13/2023
"Changed gears and track, aligned and tested opt test good."
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Painesville, OH 44077
Jason N
Job Details:
09/13/2023
"Cc unit takes too long to washRan diagnostics, found code 5 for mode shifter, 31 for out of balance spin and 1 for lock monitor. Ran wash test cycle, found shifter did not engage properly for agitation. Checked under unit, found oil leaking from gearcase, shifter and drive belt saturated with oil. Unit will need gearcase, shifter and drive belt replaced. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X27538 (Belt) and 1 WH03X30517 (Mode Shifter)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Euclid, OH 44123
Joe O
Job Details:
09/13/2023
"Cc: error codeFound no stored error codes. Unit will not display anything in diagnostics after showing no error codes. Error f6e2(communication error) randomly showed up. Needs control and ui. Customer does not want to repair at this time; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport Harbor, OH 44077
Jason N
Job Details:
09/13/2023
"Cc unit not starting the cycle properlyRan diagnostics, found code f2e1 for stuck button. Ran cycle test, all functions passed. Had customer start quick wash cycle. Customer holding start button too long, may potentially be inadvertently pausing or canceling cycle. Advised customer to push button quickly and release. Unit sensed, filled and advanced to wash cycle. Unit is working as designed, no issues found at this time."
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44120
Joe O
Job Details:
09/13/2023
"Cc: not advancing, and jumping to other cyclesFound error codes f0e3(overload) f3e2(inlet water temp fault) f0e4(spin limited by water temps) f7e6(motor lost phase) f2e1(stuck key). Found ui will not allow selections. Ui bouncing between cycles. Found gear case leaking oil, scraping noise from motor. Needs stator, gear case, ui, slider; ordrng 1 W11393685 (Gear case) and 1 W11195971 (stator) and 1 W10734521 (slider) and 1 W11135391 (console)"
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Painesville, OH 44077
Jason N
Job Details:
09/13/2023
Cc unit inlet grille is burntCustomer stated the tenant was concerned about the burnt grille in the back of the dryer. Advised that discoloration on the inlet grille is normal. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pepper Pike, OH 44124
Joe O
Job Details:
09/13/2023
"Cc: Not dispensing water Customer stated unit does not dispense water, but will intermittently start working. Customer stated unit continues to make ice. Found water pressure too high. Needs plumber."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Highland Heights, OH 44143
Jason N
Job Details:
09/13/2023
"Cc unit will intermittently not power on/startCustomer stated the unit will not power on randomly, its been several days since unit has worked. Unit is working today. Ran diagnostics, no codes stored in history. Powered unit on several times, canceled several times. Could not duplicate power issues at this time. Replaced UI using customer supplied pre Id part. Started normal wash cycle. All functions passed. Advised customer without being able to see unit in failure mode, replacing the UI may not remedy the issue."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Gates Mills, OH 44040
Joe O
Job Details:
09/13/2023
"Cc: intermittently not spinning clothes outFound error code f5e3(unlock failure) f0e1(load in during clean washer cycle). Ran diagnostics test cycle. Unit filling, washing draining and spinning. Ran water test. Hot and cold correct. Ran drain and spin, high speed. Found unit very well balanced. Advised customer on potential off balance load. Could not duplicate issue at this time. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Highland Heights, OH 44143
Jason N
Job Details:
09/13/2023
"Installed ice maker. Power cycled unit to clear ice maker fault. Ran test 57, ice maker harvest test passed. Op test good."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Cleveland, OH 44103
Jason N
Job Details:
09/13/2023
"Cc unit making screeching noiseInspected unit, found belt idler pulley seized to shaft. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal noise heard; used 1 279640 (PULLEY-IDR) from stock"
