Service History 43 - Fred's Appliance

We serviced a

AMANA REFRIGERATOR

Model ARB9059CS

Near Painesville, OH 44077

Joe O

Job Details: 03/02/2022

Cc: ice build up in bottom of freezerFound drain tube plugged. Found compressor is running. Not over heating. Needs drain cleared. Cleared drain. Op test ok

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model FFU17F5HWP

Near North Royalton, OH 44133

David R

Job Details: 03/02/2022

"Replaced door control. Components came right on, fan, compressor. Good. Give 24 hours to return to normal temps. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS01

Near Brecksville, OH 44141

David R

Job Details: 03/02/2022

"Leaking from fitting, water line on door bigger size. Had a 5/16-1/4 fitting on truck. Used. Corrected, good. No leaks. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Eastlake, OH 44095

Corina B

Job Details: 03/02/2022

CC that the unit cooktop light stays on. Confirmed. Unplugged the front right burner light went off. Will need the front right switch. ; ordrng 1 WP3149400 (Switch)

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Wickliffe, OH 44092

Corina B

Job Details: 03/02/2022

"CC that the oven stopped working. Confirmed, found the terminal wires burnt. There was not strain relief on the cord. Replaced the cord, terminal block and the wires. Put a strain relief on the cord. Heated the oven to 350*. Opt test ok. ; used 1 WFE775H0HZ1 (Terminal block), and 1 Pt400 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Highland Heights, OH 44143

Corina B

Job Details: 03/02/2022

"CC that there is a noise when running. Started a dishwasher no noise heard, but the noise is not every time. Will need the bracket, tubes. Cust is going to get a video of noise. Office to reschedule appointment ; ordrng 1 W10831864 (Tubes) and 1 W11101860 (Cover) and 1 W10830523 (Manifold) and 1 W11568642 (Bracket) and 1 W11573754 (Hanger)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/02/2022

"Cc unit not spinningFound tub hub damaged but cant remove washplate with out damaging it Needs hub and plate ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Solon, OH 44139

Brian M

Job Details: 03/02/2022

Cc unit leaking and not draining properly Found valves seeping Needs valve ; ordrng 1 W10853723 (valve)

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW2

Near Ashtabula, OH 44004

Dan H

Job Details: 03/02/2022

"Installed new suspension, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44109

Marie V

Job Details: 03/02/2022

"Cc that the unit was too cold on freezer and warm on fresh food, they unplugged unit for a day and it started working on both sections. Took temps 3* on freezer and 35* on fresh food section, fans and compressor are running. Found ice underneath the evaporator cover. Removed panel and found drain tube clogged and it blocked the air flow to the fresh food section. Cleared all out. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Painesville, OH 44077

Joe O

Job Details: 03/02/2022

"Cc: not spinning out clothes, banging noiseFound error codes f0e5(off balance). Found hub stripped. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near North Royalton, OH 44133

David R

Job Details: 03/02/2022

"Cc unit not draining. W11462456 surplus, replaced. Tested. Unit components working properly. Op test ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon Lake, OH 44012

Angel

Job Details: 03/02/2022

Cc that unit was not blowing air. Verified and found blower wheel just sitting in the housing and backwards it was never installed to the motor shaft removed it turned it around how it should tightened and tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mayfield Heights, OH 44124

Corina B

Job Details: 03/02/2022

CC that there is a vibration and the ice stopped working then started. Confirmed. Bin is Full of ice. Found the condenser coils vibration. Adjusted the condenser coils with the dampener. Opt test ok ; used 3 WP2158826 (Dampener) from stock

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/02/2022

"Cc unit not rinsing Found no issues with valve but suspension is very bad Need suspension ; ordrng 1 W10780046 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Maple Heights, OH 44137

Jason N

Job Details: 03/02/2022

"Cc unit not making iceRan manual harvest test, ice maker not indexing. Replaced ice maker using customer supplied pre Id part. Jumped t to h, ice maker indexed properly and filled mold with water. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/02/2022

"Replaced slides door closes as it should, opt test ok"

We serviced a

GE REFRIGERATOR

Model cye22tshjss

Near University Heights, OH 44118

Manny

Job Details: 03/02/2022

"Cc unit is cooling but sometimes everything on the bottom of the RC freezes and the top gets warm and we have to throw food out at least once at month, removed pantry drawer and noticed ice on evap cover, removed evap cover and fan not running due to ice build up. Unplugged fan and cleared ice, reconnected fan and speed is fluctuating up and down then fan start slowing down, unit will need evap fan and cover assembly. ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR17X27084 (refrigerator evaporator cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED5800HW1

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 03/02/2022

"Replace parts,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44105

Jason N

Job Details: 03/02/2022

"Cc unit didnt spin out loadCustomer stated she had a load that didnt spin out, had to wring out by hand. Ran diagnostics, found code f0e5 for overload. Ran auto test and calibration. All functions passed. Unit is working as designed, advised customer about load sizing and proper balancing of load."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Aurora, OH 44202

Brian M

Job Details: 03/02/2022

"Wrong door sent, and door damaged Reordering ; ordrng 1 W10746794 (dor-fmd)"

We serviced a

GE RANGE

Model J486B1WH

Near University Heights, OH 44118

Manny

Job Details: 03/02/2022

"Cc unit has 3 burners that dont work, verified and found the burners with broken wires had to take unit apart because cant find the ends of the broken wire, found 4 broken wires, spliced wires and reassembled burners opt test ok."

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Conneaut, OH 44030

Dan H

Job Details: 03/02/2022

"Customer complaint that unit filled up and didnt not wash then pumped out, ran diagnostics found f8e1(long/no fill), ran manual test cycle, lid locks, barely any cold water entering unit, found cold water valve almost completely closed, opened valve, started normal wash cycle, unit filled and began washing, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model SAV2655AWW

Near Parma, OH 44134

Marie V

Job Details: 03/02/2022

"Cc that the unit does not works, just rinse and spin. Set knob to normal, unit started filling up, cust was surprised, very all cycles, they all worked, spins and agitates good. Cust said it was the mother washer and she got it now. Explain cust that the arrow on the know has to be inside the color for the cycle, if it sits on the gray area that parts does not works that like shut off. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Chardon, OH 44024

Joe O

Job Details: 03/02/2022

"Installed harness, and thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS01

Near North Royalton, OH 44133

David R

Job Details: 03/02/2022

"Cc unit at hinge is shaving metal off. Found screw that stops door not correctly on. Corrected, tested, had customer test. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Avon Lake, OH 44012

Angel

Job Details: 03/02/2022

Cc that unit had a door ajar on ui and than lights went out and a week ago was the last unit had the issue . Verified and explained to customer that the lights will go out after a couple of minutes because it thinks door is open. Verified switches and were working good also checked door to make sure it wasnt warped and it wasnt took off top ceiling panel to verify wiring and were good as well removed ui to check wiring and were good. Explained to customer that if unit is working as should and i cant duplicate the issue i cant guess to order a part.

We serviced a

WHIRLPOOL WASHER

Model WFW9550WW10

Near Aurora, OH 44202

Brian M

Job Details: 03/02/2022

Cc unit giving f24 error Found sensor not plugged in Also found baffles broken Needs baffles Customer to install ; ordrng 3 WPW10283356 (baffle)s

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Cleveland, OH 44127

Jason N

Job Details: 03/02/2022

"Cc unit not spinningRan diagnostics, found codes f5e1 for lid switch fault, lid is up. Ran manual lid lock test several times. Found lock will intermittently not lock as if reading lid is up. Replaced lid latch assembly using customer supplied pre Id part. Op test good."

We serviced a

WHIRLPOOL DRYER

Model CEM2760KQ1

Near Austinburg, OH 44010

Dan H

Job Details: 03/02/2022

"Installed new element, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Independence, OH 44131

Marie V

Job Details: 03/02/2022

Took POP. Cc that the gasket is coming off at the top corner. Confirmed found top basket was too wide and it was removing the gasket when you open and close the door. Corrected issue. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chardon, OH 44024

Joe O

Job Details: 03/02/2022

"Cc: not coolingFound temps in ff section at 68 degrees, freezer at 5 degrees. Found evap fan not running. Fan receiving proper power. Needs evap fan motor; ordrng 1 W11024089 (motor-evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Middleburg Heights, OH 44130

David R

Job Details: 03/02/2022

"Replaced filter housing. Tested, good. Water under drawers, customer said they will clean up, good. Unit working and no leaks, op test ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakewood, OH 44107

Angel

Job Details: 03/02/2022

"Replaced stator, slide and clutch. Ran a calibration and auto test and passed. Opt test ok."

We serviced a

N/A WASHER

Model MVWX655DW0

Near Maple Heights, OH 44137

Corina B

Job Details: 03/02/2022

"Replaced the gearcase, shifter, belt, cam, hub, wash plate and capacitor. Ran a calibration. Opt test ok"

We serviced a

MAYTAG DRYER

Model MEDB835DW

Near Kent, OH 44240

Brian M

Job Details: 03/02/2022

"Cc of noise and not heating properly Found idler pulley damaged and heater open ; ordrng 1 WP3387747 (element), used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model ACR4303MFW3

Near Cleveland, OH 44115

Jason N

Job Details: 03/02/2022

Cc unit RF burner not workingFound element disconnected from terminal block. Terminal block twisted and screw missing from mount. Replaced terminal block. Reinstalled element. Tested burner operation. Good heat. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 03/02/2022

"Full frost pattern on evaporator today when tech arrived, recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 64g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890128 (Lokring), 1 W10890106 (Lokring), 1 Tjaf1200 (Lokring), 1 W10890121 (Lokring), 1 W10890102 (Lokring), and 1 W10890102 (Lokring) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Brook Park, OH 44142

Marie V

Job Details: 03/02/2022

"Cc that deep water wash does not works. Ran diag no error codes. Started a bulky sheets cycle, cust did not had any clothes at the moment to fill up. Unit filled up up to half way. Cust found a small blanket, added to the unit and started the cycle. Unit filled up more than half way. Explain cust that the washer goes by the weigh of the cycle. The more clothes the more water unit will add, but do not overfill unit. 6-7. Bath towels = a full load. Verify pressure hose at the board, good. Unit is working as designed"

We serviced a

ELECTROLUX DISHWASHER

Model EDB145XAKW0

Near Eastlake, OH 44095

Joe O

Job Details: 03/02/2022

"Cc: leakingFound unit leaking from door on right side. Needs lower spray arm, and sealCould not find parts. Spoke with BJ, He contacted Electrolux. Electrolux stated unit is a international model and they cannot help without figuring out where unit is from. Customer has no information on unit. We cannot get parts."

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near North Royalton, OH 44133

David R

Job Details: 03/02/2022

"New drain pump good, removed fabric masked caught inside pump. Advised of messed bags. Ran diagnostics, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVB03

Near Lakewood, OH 44107

Angel

Job Details: 03/02/2022

Replaced ice-maker cycled to test and passed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/02/2022

Replaced the control and drain pump. Brought the core back for return. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Kent, OH 44240

Brian M

Job Details: 03/02/2022

Cc of noise Found compressor vibration Adjusted tubing to stop noise OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Kent, OH 44240

Brian M

Job Details: 03/02/2022

Customer showed pop took pic Cc unit not cycling on quick wash Ran calibration Now quick wash is working Advised to watch

We serviced a

GE RANGE

Model PGP943SET1SS

Near Painesville, OH 44077

Corina B

Job Details: 03/01/2022

"CC that the 3 burners are not working. Confirmed. Turned the switches on one burner is sparking. Checked the spark module, started sparking. Will need a new spark module. ; ordrng 1 WB13T10046 (Spark module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 11027612600

Near Cleveland, OH 44124

Corina B

Job Details: 03/01/2022

No model or serial tag on the washer. Cust has the book with it written in there. CC that there is water leaking. Removed the cabinet started a super load and a rinse no leaks. Found the water leaking from the shut off. Will need a plumber. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Willoughby Hills, OH 44092

Dan H

Job Details: 03/01/2022

"Customer complaint that unit keeps shutting off and not cooling then customer has to reset for unit to start cooling again, power wires, wires to user interface and control all look good, unit needs new user interface and control; ordrng 1 W11518204 (User interface) and 1 W11212392 (Cntrl)"

We serviced a

KENMORE DRYER

Model 110.72722100

Near Willoughby, OH 44094

Joe O

Job Details: 03/01/2022

Cc: no heatFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

GE REFRIGERATOR

Model GFE26JEMAFDS

Near Lorain, OH 44053

Angel

Job Details: 03/01/2022

Cc that unit was sputtering when trying to dispense water. Checked line in back to make sure line was not kinked. Also made sure filter was good and it was customer just changed it thinking it was the issue but still had issue had the customer show me where the valve for the water line was went to basement and found the valve not on all the way so unit had low water pressure opened up valve all the way tried to dispense water again and started dispensing water as should. Opt test ok.

We serviced a

ELECTROLUX DRYER

Model EFME627UTTO

Near Rock Creek, OH 44084

Brian M

Job Details: 03/01/2022

"Cc of noise Noise coming from rollers Advised on replacing all rollers and idler pulley ; ordrng 5 5304523155 (Rollers)s and 1 134793511 (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Aurora, OH 44202

Brian M

Job Details: 03/01/2022

Installed leds OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Aurora, OH 44202

Brian M

Job Details: 03/01/2022

Installed damper OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Elyria, OH 44035

David R

Job Details: 03/01/2022

Replaced door and cooktop. Noticed hinge on left side when facing unit has slight noise and bracket broke as well. Ordering trims and hinge ; ordrng 1 W10761018 (Trim bracket left) and 1 W10761014 (Trim right) and 1 WPW10299227 (Hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Broadview Heights, OH 44147

David R

Job Details: 03/01/2022

"Cc of scratches, shelf broken. full repair. Ordering mullion and shelf needed.; ordrng 1 W11043010 (Mullion) and 1 WPW10355264 (Bucket shelf)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Amherst, OH 44001

Gabriel P

Job Details: 03/01/2022

Found unit on a tight place try taking it out multiple time and also found damage in cabinet so when installers install unit took pic and show customer he was aware and try taking out unit and couldnt advise customer to get a contractor to get unit out he then said to try together then unit finally came out after several times we also had to break the outer seal in order to take unit out but any replace heater and float switch ordering outer seal requesting 2 job count just in case ; ordrng 1 W11414078 (Seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Wickliffe, OH 44092

Dan H

Job Details: 03/01/2022

"Installed new freezer section door, op test good , did not receive correct plug for door, ordering plugs, customer to install ; ordrng 2 W10830984 (Plug)s"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Cleveland, OH 44135

Jason N

Job Details: 03/01/2022

"Cc unit lid not locking, not completing cycles. Ran auto test, found codes f9e1 for long drain, f5e2 for lid lock failure and f0e5 for overload. Lid not locking in test mode, found lock latch broken off. Unit needs lid latch assembly. Replaced using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5790SQ0

Near Beachwood, OH 44122

Jason N

Job Details: 03/01/2022

"Cc unit not draining Found unit tub full of water. Ran spin test, motor only buzzing, drive is locked up. Emptied water from tub, pulled drain pump. Found sock wrapped around impeller. Removed sock and reinstalled drain pump. Filled tub with water and switched to spin. Good drain and spin out. Op test good."

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 03/01/2022

Installed latch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Middleburg Heights, OH 44130

Marie V

Job Details: 03/01/2022

"Replaced compressor and filter drier. Set to vacc filled up with r600 1.7 oz. Op test no good. No refrigerant on evaporator, called BJ we have a restriction. Called whirlpool tech line told me to verify heat loop or filter drier. Found filter clogged. Replaced filter, started hearing a leak, when moved the filter found a crack on the line coming out of the caninet. Called tech line. Unit cant be repair. File number. 7733081907; used 1 W10895724 (Fitting), 1 W10896689 (Fitting), 1 W11401417 (Fitting), 1 W10895750 (Fitting), 1 L13000619 (Fitting), and 1 Tjaf1200 (Fitting) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8949SBM3

Near Euclid, OH 44117

Dan H

Job Details: 03/01/2022

"Customer complaint that unit is leaking, ran test cycle, no leaks found, found excessive sudsing, advised customer run clean dishwasher cycle, unit is operating as designed"

We serviced a

WHIRLPOOL WALL OVEN

Model W2451W

Near Euclid, OH 44117

Dan H

Job Details: 03/01/2022

"Customer complaint that door will not open after self clean, control panel is lit, oven is working, door lock will not unlock, unable to get door open for model and serial number, got model and serial from customers warranty card, unit either needs latch assembly or control, unable to determine which, both parts are no longer available ; ordrng 1 71001097 (Cntrl) and 1 71001098 (Latch assembly)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Deerfield, OH 44411

Brian M

Job Details: 03/01/2022

Cc Lid lock broke and ui broke and that it will not sense properly Replaced Lid lock Ran auto test pressure sensor not functioning properly Needs ui and control Not in stock office to schedule ; ordrng 1 W11543994 (Control) and 1 W11543994 (Control) and 1 W11478524 (Ui)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/01/2022

"Found water hose leaking re tighten and stop leaking,opt test ok"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Lakewood, OH 44107

Angel

Job Details: 03/01/2022

Replaced right front orifice holder and gas valve also replaced key pad harness and display harness. Tested unit to make sure there was no gas leak and could not smell any gas leak had customer test it. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Highland Heights, OH 44143

Dan H

Job Details: 03/01/2022

"Customer complaint that no water is entering unit, found a wire to float switch chewed through, repaired wire, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Bay Village, OH 44140

Manny

Job Details: 03/01/2022

"Cc unit not advancing on cycle, ran diagnostics and found error codes F7E7 for motor not reaching RPM and F7E5 for shifter fault, ran test cycle and unit is not agitating and shifter is loud, tilted unit back and found pulley and shifter loose, fasten shifter and pulley ran test again still not agitation, belt is deteriorating and pulley has grooves because of the belt unit will need a shifter cam assembly and belt. Customer will contact wpl customer service and see if he gets a concession for parts, If he doesnt get the concession hell call us to order the parts.; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JDS9860AAB

Near Strongsville, OH 44136

Manny

Job Details: 03/01/2022

"Cc unit will not ignite and not clicking, verify and unit is no igniting and no spark on igniters, removed control panel, found loose wire on igniter safety switch, secure wire, opt test ok"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Parma, OH 44129

Marie V

Job Details: 03/01/2022

Replaced timer. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44113

Marie V

Job Details: 03/01/2022

"Cc that the unit is not draining. Ran diag, found no error codes ran auto test. Unit agitate, spin and drain. Could not duplicate the issue. I did found belt slipping. Replaced belt from T/S. Calibrated unit. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Euclid, OH 44119

Dan H

Job Details: 03/01/2022

"Customer complaint that unit is not agitating, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, unit agitates and spins, unable to duplicate the problem , unit is operating as designed"

We serviced a

FRIGIDAIRE WASHER

Model FFLE3911QW1

Near Cleveland, OH 44113

Marie V

Job Details: 03/01/2022

Replaced fill hose. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Mentor, OH 44060

Dan H

Job Details: 03/01/2022

"Customer complaint that the doors are not leveled, leveled unit, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Westlake, OH 44145

Marie V

Job Details: 03/01/2022

Cc that she does not know how to clean the cook top. Showed cust. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS02

Near Brecksville, OH 44141

David R

Job Details: 03/01/2022

"Replaced UI control. Tested both ovens. Good, working correctly. Op test ok."

We serviced a

JENN-AIR DISHWASHER

Model JDB3600AWP4

Near Brecksville, OH 44141

David R

Job Details: 03/01/2022

"Cc unit not cleaning and smell. Found divertor and wash motor assembly error. Water going in, not washing properly. Gave estimate for new drain hose as well. Customer paid SVC only, do not order parts. **would be 2 job count if wanted repaired; ordrng 1 WPW10234567 (Wash motor) and 1 W10155344 (Divertor) and 1 WPW10195751 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Brecksville, OH 44141

David R

Job Details: 03/01/2022

"Replaced bake ignitors, temp sensors. Tested both oven at 350. Good. Op test ok."

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near North Olmsted, OH 44070

Angel

Job Details: 03/01/2022

Cc that unit was not heating at all. Verified saw that ignitor was turning on but would not ignite replaced coils to see if they were not releasing the gas but opt test no good. Checked all fuses and thermostats and were good. Asked customer if they had another gas valve that could be closed and said no he called his son to see if he knew and said to check basement and we found the gas valve closed. Tested unit and started heating as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44103

Joe O

Job Details: 03/01/2022

"Cc: not draining and spinningFound error codes f0e5(off balance load). Ran manual drain, and spin. Drain pump running. Unit is spinning. Basket very well balanced. Could not add water. No water hook up. Advised customer if unit goes off balance it will not finish spin. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44103

Joe O

Job Details: 03/01/2022

"Cc: not coolingCustomer did not have unit plugged in. Found unit building no frost pattern. Only pulling .5 amps. Needs compressor, evaporator and drierEvaporator showed limited stock. Office to reschedule; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL DRYER

Model WED6120HW2

Near Westlake, OH 44145

Angel

Job Details: 03/01/2022

"Replaced motor, blower wheel, and control. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Maple Heights, OH 44137

David R

Job Details: 03/01/2022

"Replaced icemaker, found customer water pressure is low. Causing slow water to come to unit, let customer know the unit components are good. Will need water pressure checked. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near North Benton, OH 44449

Brian M

Job Details: 03/01/2022

Cc hot water leaks found valve stripped Replaced valve OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, OH 44104

Joe O

Job Details: 03/01/2022

Cc: vibrationRan auto test. Unit functioning as designed. Advised customer on adjusting load. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ravenna, OH 44266

Brian M

Job Details: 03/01/2022

Installed heater OP Test Ok

We serviced a

GE DISHWASHER

Model ZDT975S1J011

Near Westlake, OH 44145

Angel

Job Details: 03/01/2022

Replaced diverter and drain pump did not have to use sump pump. Returning so customer can get refunded for it. Tested unit made sure it did not leak and working and draining as should. Opt test ok.

We serviced a

MAYTAG DRYER

Model n/a

Near Burton, OH 44021

Jason N

Job Details: 03/01/2022

"Cc unit squeaking noiseConfirmed squeak noise from inside unit. Pulled unit apart, found belt idler pulley seized. Replaced pulley using dryer repair kit. Reran dryer test, no abnormal sounds heard, op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model GST9630PL1

Near Valley View, OH 44125

Joe O

Job Details: 03/01/2022

"Cc: burning smell, smokingFound unit not spinning. Removed drain pump, unit spinning slowly. Needs motor, drain pump, coupler, and capacitor; ordrng 1 WP8529935 (motor-drve) and 1 WP3363394 (drain pump) and 1 285753A (coupling,motor) and 1 WP8572720 (stater capacitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Bedford, OH 44146

Joe O

Job Details: 03/01/2022

Customer stopped me before entering the house. They never received the hose. Reordering hose. ; ordrng 1 W11244231 (hose)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Bedford Heights, OH 44146

David R

Job Details: 03/01/2022

"Cc unit when starting up the basket will hit the front of the cabinets body and questions about fabric softener not leaving detergent bin. Found fabric softener option not turned on, advised customer to check options to make sure when loading whatever she want to check options and make sure they are turned on. As far as unit. Suspension checks good. Floor is not leveled, slanted, front feet as high as they can go, basket still hitting front. Advised customer of floor not being leveled. Advised wood to help prop up front feet to right level. Tested components, unit test good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kent, OH 44240

Brian M

Job Details: 03/01/2022

Cc unit wont drain Found drain hose kinked at the machine Fixed hose OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Beachwood, OH 44122

Jason N

Job Details: 03/01/2022

Installed drum seal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Bedford, OH 44146

Joe O

Job Details: 03/01/2022

"Cc: switch brokenReplaced light switch. Op test okWrong information in system. Updated, got pop."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Parma, OH 44129

David R

Job Details: 03/01/2022

"Customer had a small drip in water line, causing float switch pan yo fil with water and activate float switch. Corrected, no leaks. Good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/01/2022

"Transfer everything to new cabinet,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Maple Heights, OH 44137

Joe O

Job Details: 03/01/2022

F0e4(spin limited by water temperature). Found hot and cold reversed. Swapped water lines. Ran auto test. Found belt squealing. Needs beltDo not have one in stock. Had wrong mod/ser numbers. Found good issue date in entitlement; ordrng 1 W11239857 (belt)

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/01/2022

"Found defective shifter,and pulley and belt opt test ok ; used 1 279640 (PULLEY-IDR), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/01/2022

Replace ui and latch opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Painesville, OH 44077

Dan H

Job Details: 03/01/2022

"Customer complaint a oven makes popping noise, burners are too high, and door is coming apart, confirmed door is falling apart, adjusted burners, popping in oven is normal, unit needs new out door glass/frame, part is out of stock so not scheduling return appointment ; ordrng 1 W11176456 (Door glass)"