We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Broadview Heights, OH 44147
David R
Job Details:
06/13/2024
Unit in garage. Replaced door. Good. Op Test Ok.
We serviced a
WHIRLPOOL KITCHEN
Model WRF535SWHZ11
Near Broadview Heights, OH 44147
David R
Job Details:
06/13/2024
"Took off back cover. Found leak at cabinet. Non repairable. Called TL, documented. Non repairable.; O-emld tckt"
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near North Ridgeville, OH 44039
David R
Job Details:
06/13/2024
Will need parts research. We replaced the left door bottom hinge cover and left door handle. The cover sent out for the right door is the correct # for marcone but it is not the right part. Took a pic side by side of the cover sent and the cover that is on the door. Will need researched and right part needs to be sent out. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Maple Heights, OH 44137
Bill
Job Details:
06/13/2024
"Cc unit would not spin out, could not confirm. Ran diagnostics, no codes found. Ran diagnostics auto cycle, passed. Ran quick load with clothes and customer present, while explaining what the unit is doing. Unit operating as intended."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Cleveland, OH 44120
Bill
Job Details:
06/13/2024
"Cc not washing clothes, could not confirm. Ran diagnostics, no error codes, ran diag auto cycle. No problems. Unit operating as intended."
We serviced a
WHIRLPOOL DRYER GAS
Model WED4815EW0
Near University Heights, OH 44118
Bill
Job Details:
06/13/2024
"Cc unit making noise, confirmed cc. Replaced idler and pulleys from truck stock. Tested opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KENMORE RANGE
Model 790.41012801
Near Shaker Heights, OH 44122
Bill
Job Details:
06/13/2024
"Cc convection fan not running and cooling fan sounds bad, confirm cc. Took voltage at convections fan 120 v at motor tried to turn motor manually, barely turned. Ordered new convection motor and cooling fan motor. Follow up scheduled for 6/18.; ordrng 1 318073028 (Fan motor) and 1 5304463302 (Convection motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Mentor, OH 44060
Joe O
Job Details:
06/13/2024
Cc: not washing properlyFound no stored error codes. Ran auto test. All functions working. Ran quick wash. Unit filling and washing. Draining and spinning. Old not duplicate issue. Op test ok
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Painesville, OH 44077
Dan H
Job Details:
06/13/2024
"Installed new dispenser, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Moreland Hills, OH 44022
Bill
Job Details:
06/13/2024
"Changed ice maker, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Bentleyville, OH 44022
Bill
Job Details:
06/13/2024
"Cc rack falling down, confirmed cc. Changed adjusters and wheels. Tested opt test good."
We serviced a
LG DRYER
Model DLG7301WE
Near Brecksville, OH 44141
Bill
Job Details:
06/13/2024
"Changed thermistor and thermostat, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Maple Heights, OH 44137
Bill
Job Details:
06/13/2024
"Cc not maintaining temps, could not confirm. Placed temp probe in unit, brought unit to 350 unit stayed with in range. Changed temp off set by 20 degs for customer. Unit is operating as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS42MBX01
Near Kirtland, OH 44094
Dan H
Job Details:
06/13/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 48 degrees freezer section temperature is at 27 degrees, evaporator fan is running, compressor and condenser fan are running, system has a leak, unit is an r12 built in unit and cannot be repaired"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Gates Mills, OH 44040
Dan H
Job Details:
06/13/2024
"Installed new control and user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Willowick, OH 44095
Dan H
Job Details:
06/13/2024
"Cleared evaporator, installed new defrost heater and harness, op test good ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Dan H
Job Details:
06/13/2024
"Installed new door gasket, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Dan H
Job Details:
06/13/2024
"Customer complaint that unit is not agitating, confirmed, unit is not shifting , installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Madison, OH 44057
Dan H
Job Details:
06/13/2024
"Customer complaint that unit is not making ice, freezer section temperature at - 5 degrees, found water dispenser and ice dispenser not working, no power being sent to valve, dispenser switches are working, user interface is not working properly, control is not sending power to valve, unit needs new control and user interface ; ordrng 1 W11595219 (Cntrl) and 1 W11566894 (User interface)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Madison, OH 44057
Dan H
Job Details:
06/13/2024
"Customer complaint of loud noise, confirmed, found a sock and lint build up in blower wheel housing , cleaned out blower wheel housing, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44105
Joe O
Job Details:
06/13/2024
Cc: not spinning out clothesFound drain hose behind stationary sink. Advised customer of drain hose requirements. Found error code f8e1(long fill). Ran auto test. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DIXHB02
Near Cleveland, OH 44105
Joe O
Job Details:
06/13/2024
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond Heights, OH 44143
Joe O
Job Details:
06/13/2024
"Installed harness, gear case, and cam. Ran auto test. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Willowick, OH 44095
Joe O
Job Details:
06/13/2024
"Cc: not coolingFound temps in ff at 53, freezer at 37. 20in vac low side running, 60 high side. Unit equalizing slowly. Spoke with bj. Potential partial restriction. Called whirlpool tech line spoke with joe. Wants unit flushed with nitrogen. Spoke with bj flushed unit with nitrogen. High side equalizing slow. Cannot be repaired; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Highland Heights, OH 44143
Jason N
Job Details:
06/13/2024
"Cc upper lights in ff section not workingFound upper lights in ff section and freezer section dim or are out, side lights are fine. Unit will need LED light kit. Quoted customer updated LED kit. ; ordrng 1 W11683242 (LED module service kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mayfield Heights, OH 44124
Jason N
Job Details:
06/13/2024
"Cc unit water dispenser drippingCustomer states after dispense, a couple drops of water will drip down and catch in dispenser basin. Tested water dispense, found dispense is normal. Advised customer to hold cup at dispenser for a few more seconds to catch residual droplets. Adjusted door leveling. Unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Mayfield Heights, OH 44124
Jason N
Job Details:
06/13/2024
"Cc unit leaking from door Inspected until found top rack is interfering tower left of tub gasket, tub is warped. Pulled unit, found several dents on tub. Unit will need tub replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11409865 (Tub-dishwr)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44135
Jason N
Job Details:
06/13/2024
"Installed control. Ran calibration and test cycle, all functions passed, op test good."
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3430GB00
Near Solon, OH 44139
Jason N
Job Details:
06/13/2024
Installed ignitor. Ran operation test on all burners. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details:
06/13/2024
"Recovered refrigerant. Installed evaporator and filter drier. Pressurized system with 150 psi of nitrogen, no leaks found. Pulled vacuum on system to 29in/hg. Held vacuum. Recharged system with 7.50oz of r134a. Low side stable at 7in/hg vacuum, good heat on discharge, good frost pattern starting on evaporator. Advised customer to allow approx 24 hrs before restocking unit. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS
Near Chardon, OH 44024
Jason N
Job Details:
06/13/2024
"Cc unit leaking water and ice building up under drawersFound ice sheet under deli drawers, ff evaporator drain tray iced over. Pulled evaporator cover, cleared ice and steamed out drain hole. Cleaned up ice and water under drawers. Pulled drain tube in rear of unit and flushed out debris. Op test good."
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Aurora, OH 44202
Corina B
Job Details:
06/13/2024
"CC that the dispenser is leaking. Confirmed. Found the drawer bowing, causing the leak. Cust can install the part. ; ordrng 1 5304514792 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG WASHER
Model WV55M9600AV/A5
Near Aurora, OH 44202
Corina B
Job Details:
06/13/2024
"CC that there was a smell in the washer. Customer was gone on vacation with the door being shut. Advised Cust there is water that stays in the drain pump and with no air getting into the unit, will cause the smell. Ran a rinse and spin. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS07
Near Kent, OH 44240
Corina B
Job Details:
06/13/2024
"Replaced the valve. Tested, good. The freezer liner is splitting. Will need a new door and badge. Office to reschedule appointment ; ordrng 1 W10919637 (Door) and 1 W10876598 (Nameplatr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Kent, OH 44240
Corina B
Job Details:
06/13/2024
Replaced the led board. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model LLR6144AQ0
Near Aurora, OH 44202
Corina B
Job Details:
06/13/2024
Replaced the pads. Tested with a load of towels. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Kirtland, OH 44094
Corina B
Job Details:
06/13/2024
"CC that the unit stops in a cycle. Ran diag 3 locked rotor monitor. Cust has replaced the control and the accelerometer. Ran test 15 runs for 5 seconds then stops. Will need to replace the inverter board and the accelerometer. Cust is going to talk to her husband ; ordrng 1 WH22X35837 (Inverter board) and 1 WH03X32138 (Accelerometer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Kirtland, OH 44094
Corina B
Job Details:
06/13/2024
Entitlement is good. CC that the unit is loud. Confirmed. Found the blower wheel is cracked. Will need a new motor and wheel ; ordrng 1 WP697772 (Wheel) and 1 W11549461 (Motor)
We serviced a
MAYTAG DRYER
Model MGDC215EW0
Near Eastlake, OH 44095
Corina B
Job Details:
06/13/2024
"CC that there is a rattling noise. Confirmed. Found some change and a key, also the one support roller was seized. Replaced the dryer repair kit. Tested. Opt test ok. The dryer vent is connected with the bathroom exhaust, advised Cust the vent should not be connected with anything. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model IDK
Near Willoughby, OH 44094
Corina B
Job Details:
06/13/2024
"Cust decided to not look at the washer, has not leaked again."
We serviced a
KENMORE REFRIGERATOR
Model 106.51713410
Near North Olmsted, OH 44070
Marie V
Job Details:
06/13/2024
"Cc that the unit is not making ice, it was making ice then stopped. Also is freezing food in fresh food. When arrived check temp setting freezer was set to -6 and fresh food 41*. Ice maker has failed, will not properly cycle and fill with water, also keeping heating on, shut off ice maker. Gave estimate. Cust will not fix.; ordrng 1 WPW10251076 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near North Olmsted, OH 44070
Marie V
Job Details:
06/13/2024
Cc that unit is leaking about halfway through the cycle. Started unit found drain hose has pinhole in It . will need new drain hose.; ordrng 1 W11244231 (Drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Middleburg Heights, OH 44130
Marie V
Job Details:
06/13/2024
"Cc that unit is leaking from door . Stared unit, took door off, found seal on vent fan was off, aligned seal and closed water line coming in, it was a little strong , overfilling unit. Now water coming in a good rate, tested unit, no leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Seven Hills, OH 44131
Marie V
Job Details:
06/13/2024
"Cc that uni was flashing 8 - 4 he pressed cancel and it stopped. Stared unit, found underneath the float switch is clear, but the power line coming in is taking soace for tray to sit straight, causing switch to activate when running. Replaced door seal and tested unit. Cust will call installer to get power line moved away from tray"
We serviced a
AMANA DRYER
Model NED7500VW0
Near Brecksville, OH 44141
Marie V
Job Details:
06/13/2024
"Cc that unit is not working. Confirmed checked power is good. Unit showing error code f01. Unit will, need new control board. Part is discontinued. Showed cust. Op test ok; ordrng 1 WPW10174745 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Berea, OH 44017
Marie V
Job Details:
06/13/2024
"Cc that unit will not dry and unit is accumulating lint inside and on the door. Confirmed, checked temps behind unit, are in range. Used camera to check vent, found is clogged. Showed cust. They will have vent cleaned out. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details:
06/13/2024
See DR PVR.
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Sheffield Lake, OH 44054
Angel
Job Details:
06/13/2024
"Cc that unit was making a high pitch noise. Tested unit and confirmed noise. Replaced belt but was still making the noise sounds like its coming from gearcase or drive motor. Ordering gearcase and drive motor.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor), used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Cleveland, OH 44114
Angel
Job Details:
06/13/2024
"Cc that unit is not filling with water. Tested unit and confirmed issue. Found that there was one of the wheels from the bottom rack underneath float switch, removed it tested unit opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44111
Angel
Job Details:
06/13/2024
Cc that unit was heating but not drying. Verified and found that the vent on the outside has a mesh and it was clogged cleaned it off for her and explained to her how to clean it every now and than to avoid the issue again opt test good.
We serviced a
MAYTAG DRYER
Model MGDX600XW0
Near Avon, OH 44011
Angel
Job Details:
06/13/2024
"Cc that unit was making a weird noise. Verified and it was the idler pulley. Gave customer estimate for repair kit. Replaced idler pulley, belt and rollers opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Sheffield, OH 44054
Angel
Job Details:
06/13/2024
Replaced control board and thermistor opt test good.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near North Ridgeville, OH 44039
Angel
Job Details:
06/13/2024
Cc that unit is not draining . Verified and found wire for drain pump on harness broke causing the issue ordering lower harness.; schdld next appmnt for 6/18 TUE AM
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Lorain, OH 44055
Angel
Job Details:
06/13/2024
Replaced control board and harness tested unit opt test n/g. After verifying found motor is not functioning will need drive motor replaced. Ordering drive motor.; ordrng 1 W11026785 (Motor)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Lorain, OH 44053
Angel
Job Details:
06/13/2024
Cc that unit is not powering on. Confirmed will not power on. Looked at junction box and when I moved the hot wire it powered on. Found wire loose. Fixed wire properly tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near East Cleveland, OH 44112
Manny
Job Details:
06/13/2024
"Cc unit is dead verified and unit is completely dead, good voltage on outlet and good voltage to control ordering control and HMI boards; ordrng 1 W11455229 (Control) and 1 W11430637 (HMI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44103
Manny
Job Details:
06/13/2024
"C. Unit not dispensing water or making ice, verified and valves humming and reservoir needs to be replaced due to kinks ordering valves and reservoir unit under warranty per pop; ordrng 1 WPW10279866 (valve-inlt) and 1 WPW10238100 (valve-inlt) and 1 W10801011 (reservoir)"
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X24DS02
Near Bay Village, OH 44140
Manny
Job Details:
06/13/2024
"Replaced both fans, ran test and waited to see if there still any noise coming from the unit, advise customer to monitor unit,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Avon, OH 44011
Marie V
Job Details:
06/12/2024
Replaced damper motor. No noises. Op test ok
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Avon, OH 44011
Angel
Job Details:
06/12/2024
"Cc that unit had a gas smell. Verified even though its not hooked up to gas and looked inside to make sure everything was good, but found that on rear of unit where gas line gets hooked too they never used thread sealant on fitting that gets connected to the gas valve tube. Explained to manager at Lowes because most common gas smell complaints are from that fitting on dryers opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS11
Near Rocky River, OH 44116
Angel
Job Details:
06/12/2024
Cc that unit was not dispensing water and he saw water on the floor. Verified and found 5/16 line for the dispenser was split in half causing the issue. Used fitting to fix line tested function opt test good.; used 1 WP2300868 (5/16 union) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1831UB
Near Kingsville, OH 44048
Dan H
Job Details:
06/12/2024
"Installed new water inlet, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland, OH 44128
Manny
Job Details:
06/12/2024
"Cc unit not cooling, verified and compressor pulling 7.32amps, and really hot to touch, unit needs compressor replaced ; ordrng 1 WPW10466675 (compressor) and 2 Wpw10143759 (Drier)s"
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Conneaut, OH 44030
Dan H
Job Details:
06/12/2024
"Customer complaint that unit is making loud noises at end of cycle, confirmed, bearings are worn, unit needs new tub assembly, part is no longer available ; ordrng 1 DC90-15432A (Tub assembly)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Orwell, OH 44076
Dan H
Job Details:
06/12/2024
"Customer complaint of rotate knob to start error, ran diagnostics found f2e1(stuck key) error code, per service pointer checked ribbon cable to knob, cable is inserted completely, unit needs new user interface , customer does not want repair at this time ; ordrng 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Garfield Heights, OH 44125
Bill
Job Details:
06/12/2024
"Cc water leaking, confirmed cc. Ordered filter head, follow up scheduled for 6/14.; ordrng 1 W11346622 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near Cleveland, OH 44104
Manny
Job Details:
06/12/2024
"Cc unit not cooling, verified and temps in the 60s took evaporator cover and not frost pattern, compressor pulling 0.41 amps, unit needs evap and compressor; ordrng 1 W11572047 (Evaporator) and 1 W11547313 (Compressor) and 2 W11109499 (Drier)s and 1 W11504450 (Coupler) and 1 W11504420 (Coupler) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 2 W11506635 (Coupler)s and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model TAWX700JQ1
Near South Euclid, OH 44118
Manny
Job Details:
06/12/2024
"Replaced switch and installed hose, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLO36FTX05
Near Lakewood, OH 44107
Angel
Job Details:
06/12/2024
"Cc that unit is not cooling properly. Confirmed, freezer section was high 40s to 50* compressor was already hot from running so much everything else is running g and no frost pattern. Will need evaporation, compressor and heater pan. Gave customer estimate and decided to hold off for now.; ordrng 1 WPW10195923 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10143759 (Drier) and 1 W10890886 (Heater pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Willoughby Hills, OH 44094
Joe O
Job Details:
06/12/2024
Cc: squeaking when agitatingRan diagnostics test cycle. Found belt squealing. Needs belt. Did not have belt as Im in a spare van. ; ordrng 1 WPW10006384 (drive belt)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Moreland Hills, OH 44022
Corina B
Job Details:
06/12/2024
CC that there is a sheet under the agitator. Removed the sheet. Tested. Opt test ok.
We serviced a
KENMORE WASHER
Model 110.23712200
Near Chagrin Falls, OH 44023
Corina B
Job Details:
06/12/2024
"CC that the agitator is not agitating. Confirmed. Found the dogs are worn. Filled the unit up, went to spin, basket is not spinning. Was able to spin the basket and started spinning. Will need the dogs, Gearcase, clutch, brake assembly. Cust does not want to repair ; ordrng 1 285748 (Cam) and 1 3360629 (Gearcase) and 1 W10820043 (Basket drive) and 1 285785 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model krff507hps03
Near Euclid, OH 44119
Dan H
Job Details:
06/12/2024
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.98oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
FRIGIDAIRE FREEZER
Model AFFU1766DW0
Near Elyria, OH 44035
David R
Job Details:
06/12/2024
"Cc unit not cooling. Found unit not defrosting. Heater shorted the timer. Will need heater and defrost timer. Gave estimate, customer paid svc, do not order parts. ; ordrng 1 5304518034 (Defrost timer) and 1 216730700 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Elyria, OH 44035
David R
Job Details:
06/12/2024
"Replaced Control, Condenser Fan, FZ Evap fan assembly, Heater, FZ Bulb. Icemaker cannot be replaced, warped Liner, Liner is non repairable, TL said it looks like someone tried to use and heat up something and got the liner, cannot replace or repair liner. Customer will need to call her warranty company to see what they want to do. As far as cooling, unit is good. We are good on our end. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairview Park, OH 44126
Marie V
Job Details:
06/12/2024
"Cc that the unit was working ok and then unit had the done light red and a humming noise. Plugged in unit, is humming, canceled and ran diag, found error code F3E1 pressure system fault, tested pressure hose, not kinked or clogged. Unit will need new control. ; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Euclid, OH 44123
Dan H
Job Details:
06/12/2024
"Part recieved was half a box and empty, reordering ; ordrng 1 W11700916 (Lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rocky River, OH 44116
David R
Job Details:
06/12/2024
"Replaced UI, tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Parma, OH 44134
Marie V
Job Details:
06/12/2024
"Replaced latch, tested unit. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LSR5132HQ1
Near Willowick, OH 44095
Jason N
Job Details:
06/12/2024
"Cc unit making a buzzing noise, will not cycleSet timer for agitating and then spin, found motor making grinding noise, tub and agitator not moving. Checked under unit, found motor coupling broke. Also during filling, water leaking from outer drain hose, found pinhole in hose. Quoted customer total repair cost.; ordrng 1 285753A (Coupling) and 1 285702 (Drain hose 21)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Willowick, OH 44095
Jason N
Job Details:
06/12/2024
"Cc condensation forming on freezer door gasketConfirmed condensation is forming on the center of the freezer door gasket. Called WP techline, Chris, possible air seeping from liner through mullion. Unplug condenser fan and see if mullion warms up. Can also add silicone to seal liner. Unplugged fan, let run for 15 minutes, mullion did warm up. Plugged fan back in. Added silicon to freezer liner gap. Raised freezer door up 1/4in. Cleaned off mullion, advised customer to monitor."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44117
Jason N
Job Details:
06/12/2024
"Cc unit not draining/spinningRan diagnostics, no fault codes. Ran test cycle, all functions passed, no issues found. Advised customer on load sizing and distribution to avoid offbalance issues that will cause the unit to not spin out properly. Unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Euclid, OH 44117
Jason N
Job Details:
06/12/2024
"Cc unit leaking gas Customer stated the unit was leaking gas, the gas company came out and disconnected gas from unit. Customer then moved the unit outside to the garage. Advised customer unit will need moved back into the house so we can reconnect for the diagnosis. Customer moved unit back into house. Could not reconnect to gas, flex gas line adapter is smashed. Advised customer they will need to purchase a new gas line to connect unit. Found 2 burner valves bent and seized. Preordering valves for install on return visit. ; ordrng 1 WPW10279614 (Valve) and 1 WPW10279615 (Valve)"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Cleveland, OH 44143
Jason N
Job Details:
06/12/2024
"Cc unit front seal coming off and fabric dispenser not workingBellow gasket is wrinkled, this is due to the basket sitting offset in the unit. Pulled top panel, found right side suspension spring broke off. Ordering suspension springs. ; ordrng 1 W11688995 (Valve) and 2 W11314394 (Spring)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRF26DTAL00
Near Cleveland, OH 44121
Jason N
Job Details:
06/12/2024
"Cc unit not dispensing ice, needs auger replacedConfirmed ice dispense does not work, found ice door bracket lever is broken off and not actuating microswitch. Actuated microswitch, ice dispensed. Unit needs ice door bracket replaced. Parts (482722) are discontinued. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near South Euclid, OH 44121
Jason N
Job Details:
06/12/2024
"Cc unit freezing items and not lighting up and no controls Found door switch lever broken off. Replaced door switch using miscellaneous truck stock part. Light and controls responding. Found several gaps in ff door gasket, gasket pulled out in several spots. Used silicone in gasket track to secure gasket. Heated gasket and stretched to ensure good seal to cabinet. Advised customer if intermittent temperature issues continue, try adjusting temperature on control and allow to adjust for 48 hrs and monitor. ; ordrng 1 W11123941 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Beachwood, OH 44122
Jason N
Job Details:
06/12/2024
"Cc unit not making ice Ran ice maker diagnostic, found code e5 for ice maker thermistor is bad. Ran test 36 and 37, found ice box fan is not turning on. Unit will need ice box fan replaced. Customer also stated the left deli drawer cover had come off. Found upper right corner is cracked, will not reattach. Talked to BJ, should be able to order under warranty. ; ordrng 1 W10846539 (Fan) and 1 W11176882 (Pan front)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Chardon, OH 44024
Jason N
Job Details:
06/12/2024
"Cc unit not making iceFound ice maker stuck in mid cycle. Tried jumping t to h, motor will not index. Checked door switch, checked good for continuity and power to switch good at 121v. Quoted customer ice maker replacement. Replaced icemaker using truck stock part. Ran icemaker test cycle, unit indexed and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Fairport Harbor, OH 44077
Jason N
Job Details:
06/12/2024
"Cc microwave broil element fell downReplaced boiler element support using customer supplied part. Ran broil test, op test good."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Eastlake, OH 44095
Joe O
Job Details:
06/12/2024
"Cc: not startingFound error codes f7e4(basket reengagement failure). Found unit not shifting. Replaced actuator. Tested. Needs water valve ; ordrng 1 W11513255 (Valve), used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW05
Near Willoughby, OH 44094
Joe O
Job Details:
06/12/2024
Cc: not making ice. Found fill tube frozen. Needs water valve and fill tube; ordrng 1 W11519244 (Inlet valve) and 1 W11181718 (tube-water)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS2
Near Mentor, OH 44060
Joe O
Job Details:
06/12/2024
Cc: error codeReplaced sump assembly. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Mentor, OH 44060
Joe O
Job Details:
06/12/2024
"Installed electrode, and harness. Ran test bake. Still not igniting. Needs dsi board; ordrng 1 W11162730 (module-spk)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEQ1
Near Mentor, OH 44060
Joe O
Job Details:
06/12/2024
"Cc: not coolingFound temps in both compartments at 68 degrees. Compressor overload clicking. Found compressor is not over heated. Compressor will not start. Needs compressorCustomer does not want to repair at this time ; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GSS23HSHECSS
Near Painesville, OH 44077
Joe O
Job Details:
06/12/2024
"Cc: evap frosting overOhmed out heater circuit from control. Element and bimetal check good. Needs controlCustomer does not want to repair at this time Customer stated he would thaw unit if he decides to repair; ordrng 1 WR55X40445 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18KS5AQ0
Near Madison, OH 44057
Joe O
Job Details:
06/12/2024
"Cc: not cooling ff sectionFound temps in ff section at 59 degrees, freezer at 4 degrees. Found evap frosted over. Found bi metal open. Needs bi metalCustomer does not want to repair at this time ; ordrng 1 5303918202 (thermostat,defrost), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Geneva, OH 44041
Joe O
Job Details:
06/12/2024
"Cc: starts then shuts off, shutting off mid cycleFound no stored error codes. Ran diagnostics test cycle. Unit completed cycle. Ran keypad test. Keypad functioning. Started normal cycle. Unit filling and tumbling. Unit started shutting off on cycle selections. Needs uiCustomer does not want to repair at this time ; ordrng 1 W10911042 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mantua, OH 44255
Corina B
Job Details:
06/12/2024
"CC that the unit fills and drains. Confirmed. The drain pump was on when plugging the unit in. Held the start for 10 seconds, drain pump turned off. Started a cycle with normal filled and started to wash. Working as designed. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Rootstown, OH 44272
Corina B
Job Details:
06/12/2024
"CC that there is a grinding noise at the end of the cycle. Ran diag F0e3 Overload, f6e3 Communication Error: ACU Cannot Hear MCU. Found the screw to the rotor and stator loose. Used loctite on the screw."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Kent, OH 44240
Corina B
Job Details:
06/12/2024
"CC that there is a rattling noise. Confirmed. Found the damper rattling when opening and closing. The led lights are not working. Will need a new damper and the lights. ; ordrng 1 WPW10479155 (Damper) and 1 W11683242 (Led light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"