We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Amherst, OH 44001
David R
Job Details:
01/23/2025
"Replaced harness, latch, clip. All other components good. Ran test mode, good. Working correctly. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Elyria, OH 44035
David R
Job Details:
01/23/2025
"Cc unit grinding noise, handed me bolt to slider, came off. Could be the reason for noise. Checked slider, good, not broken. Replaced and corrected bolt to slider, added thread lock. Ran diagnostics, F0E3 error. Ran test mode 51, good. In agitate and spin no grinding noise. Ran test 12, high spin, no grinding. Advised customer that the bolt that was loose seems to be the culprit. Unit is good. SVC only. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Strongsville, OH 44149
Mac
Job Details:
01/23/2025
Replaced soap dispenser. All tested ok.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Strongsville, OH 44136
Mac
Job Details:
01/23/2025
CC Unit will not turn on. Power to unit is ok. Fuse is ok. Control is dead. Ordering control and bi-metal.; ordrng 1 W11202746 (Control) and 1 W10258275 (Bi-metal)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pepper Pike, OH 44124
Braxton D
Job Details:
01/23/2025
"Replaced blower wheel. Tested dryer, everything is working as it should. Americas preferred home warranty approved the repair and payment will need to be collected through them. ; used 1 WP697772 (Blower wheel) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Beachwood, OH 44122
Braxton D
Job Details:
01/23/2025
"Leak in refrigerator evaporator. Replaced evaporator, compressor, and filter dryer. Tested with 150 psi of nitrogen for 20 minutes. Vacuumed system for 30 minutes. Charged with 5.75 oz of r134a. Restriction in system. 20 in vacuum on low side, high side 0 psi. Attempted to replace filter dryer. Restriction on other filter dryer. Ordering new filter dryer. ; ordrng 3 WPW10143759 (Dryer)s"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW11
Near Cleveland, OH 44103
Angel
Job Details:
01/23/2025
Cc that gaskets were coming off. Removed both gaskets from doors and added food grade silicone all around reinstalled them and recommended them to keep doors closed for at least an hour for silicone to dry.
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Cleveland, OH 44103
Angel
Job Details:
01/23/2025
Customer just had question about the function of the washer. I explained everything she asked and leveled unit for her as well. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44106
Angel
Job Details:
01/23/2025
Cc that washer will not pass the wash cycle. Verified and found cold water is barely coming in. Will need inlet valve. Valve is a truck stock part but could not find part in truck will need to order part. ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMC1857WSS0
Near Rocky River, OH 44116
Angel
Job Details:
01/23/2025
Cc that unit will not power on after he was heating up some coffee. Checked power good. Checked main fuse good. Checked power to control board good but nothing will power on. Will need control board and thermal-fix. Control board showing discontinued.; ordrng 1 W10250589 (Control board(discontinued)) and 1 W10478211 (Thermal-fix)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Westlake, OH 44145
Angel
Job Details:
01/23/2025
Replaced shocks and dispenser drawer tested unit by running a quick wash with 2 blankets and worked as should opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Streetsboro, OH 44241
Bill
Job Details:
01/23/2025
"Same code as before f3e1 pressure sensor. Unit will need a new control board, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 W11608056 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Beachwood, OH 44122
Bill
Job Details:
01/23/2025
"Cc not cooling as well as it should, confirmed cc. Temps in fc was at 20 deg, evap completely frozen over. Ordered new heater, and Ui. Follow up scheduled for 1/27. ; ordrng 1 W11650661 (Heater) and 1 W11518204 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Lyndhurst, OH 44124
Bill
Job Details:
01/23/2025
"Cc not cooling in rc, confirmed cc. Tapped fan motor, fan started spinning. Ordered new fan motor, follow up scheduled for 1/28.; ordrng 1 WP2315539 (Fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mayfield Heights, OH 44124
Bill
Job Details:
01/23/2025
"Cc hole in ice bin and not making ice, confirmed cc with ice bin could not confirm on ice making. Did notice the unit was not level, leveled unit. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Mayfield Heights, OH 44124
Bill
Job Details:
01/23/2025
"Cc not draining, confirmed cc. Harness broken near pump, changed harness from truck stock. Tested opt test good.; used 1 W11643701 (Harness) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE04
Near Garfield Heights, OH 44125
Bill
Job Details:
01/23/2025
"Cc concerned that unit is not coming on, could not confirm. Fc was at -4 and Rc was at 29. Checked air flow air flow is good. Unit operating as intended.; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Chagrin Falls, OH 44022
Corina H
Job Details:
01/23/2025
Steamed the ff out. Replaced the cover and control. Drain tube is clear. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ3
Near Avon Lake, OH 44012
Marie V
Job Details:
01/23/2025
"Cc that the unit is showing error code H20. Water valve was making weird noises previously and the burning smell it was the pod that touched the heater. Unit valve is cracked, will need new. Ordering part; ordrng 1 W11434044 (Water valve)"
We serviced a
KENMORE REFRIGERATOR
Model 795.79732900
Near Sheffield Lake, OH 44054
Marie V
Job Details:
01/23/2025
"Cc that unit stopped cooling, both sections and it was leaking. Room temp both sections, compressor running but drawing 0.69 amps. Took evap cover off, found no frost pattern, unit has leak on evap. Will need sealed system repair. Cust will not fix. ; ordrng 1 5421JJ1003B (Evap) and 1 TCA37091209 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Novelty, OH 44072
Corina H
Job Details:
01/23/2025
"CC that the unit is not starting. Confirmed. Ran diag F1e1 MOTOR CONTROL FAULT, f8e1 NO FILL, LONG FILL. Cleared codes. Ran a manual test, passed. Started a quick wash. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Eastlake, OH 44095
Joe O
Job Details:
01/23/2025
"Cc: error code. Found error code f8e0(cooling fan) f1e0(communication error). Needs blower.; ordrng 1 W11107275 (fan-blwr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Beachwood, OH 44122
Bill
Job Details:
01/23/2025
"See BDs work order, used service valve from truck stock.; used 1 W11506635 (Service port) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Lorain, OH 44055
Angel
Job Details:
01/22/2025
Cc that fridge section is not cooling but freezer is. Verified and found fan not running in freezer causing the issue. Ordering fan.; ordrng 1 WPW10464673 (Fan)
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Bentleyville, OH 44022
Corina H
Job Details:
01/22/2025
"Cust sent email with pop. Entitlement does say 60 month. CC that the unit is not heating. Confirmed. Checked the power, good. Checked the element, open. Replaced the element from surplus t/s. Please, restock element. Tested. Opt test ok. ; used 1 Wp3387747 (Element) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Angel
Job Details:
01/22/2025
"Cc that the pump was just constantly running. Verified and unit is in flood mode, tried to reset but kept running found error code F3E1 pressure system failure. Checked pressure hose and it was good will need control board. Office to reschedule part showing out of stock.; ordrng 1 W11603811 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44144
Manny
Job Details:
01/22/2025
"Cc unit not draining just humming, verified and metal piece in pump removed opt test"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ05
Near North Ridgeville, OH 44039
Marie V
Job Details:
01/22/2025
"Cc that unit is not making enough ice, tested water, no good flow. It stops after few seconds. Removed filter, tested again,, working properly. Issue with filter head and new filter, called BJ will try to get filter approved, if not cust will need to order filter. Ordering filter head and filter. ; ordrng 1 W11482384 (Filter head) and 1 EDR2RXD1 (Filter)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near North Ridgeville, OH 44039
David R
Job Details:
01/22/2025
"Cc unit not finishing cycle or stopped mid way. Water is good draining. Found Cold/Hot reversed in back of unit from instal. Corrected. Chipped striker, replaced from surplus. Ran test mode, good. Checked harness by drain pump, good. Advised customer to get something to brace the drain hose to not hit back of unit or wall. Unit is good. Put load in for customer to monitor. Op Test Ok. ; used 1 W11513250 ( Strike) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FEQ1442ES1
Near Olmsted Falls, OH 44138
David R
Job Details:
01/22/2025
"Cc unit squealing/squeaking noise, also the control will randomly beep until you unplug it. Found worn idler. Comes with a maintenance kit. As for now, advise about control of beeping, mostly a shorted relay, if want in future 134484212. Will need maintenance kit. Customer paid svc, do not order parts. ; ordrng 1 5304457724 (Maintenance Kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Solon, OH 44139
Corina H
Job Details:
01/22/2025
CC that the drain pump is on and will not turn off. Confirmed. Held the start button in till drain pump turned off. Ran a calibration. Started a rinse cycle. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Conneaut, OH 44030
Joe O
Job Details:
01/22/2025
"Cc: not starting, continuously running. Found error codes f3e1(pressure system fault), and f0e2(oversuds). Advised on detergent usage. Drain pump not running at this time. Ran auto test. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Berea, OH 44017
Mac
Job Details:
01/22/2025
Tested for the squeak again. Could not duplicate. Advised that the issue is most likely the gearcase. Customer does not want to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near North Olmsted, OH 44070
Marie V
Job Details:
01/22/2025
Replaced motor assembly. Ran test on unit. No leaks. Op testok
We serviced a
WHIRLPOOL DISHWASHER
Model MDTS4224PZ0
Near Avon, OH 44011
Angel
Job Details:
01/22/2025
Cc that door was falling. Confirmed issue. Replaced springs and bushings opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Columbia Station, OH 44028
Mac
Job Details:
01/22/2025
Replaced control and fan. All tested ok. Additional fan was sent.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Seven Hills, OH 44131
Mac
Job Details:
01/22/2025
Replaced control board. Tested unit with a damp towel held over the moisture strips and the time adjusted high because of the moisture level. All tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Parma Heights, OH 44130
Mac
Job Details:
01/22/2025
CC Refrigerator not cooling. Found evaporator fan not running. Fan motor has 120 vac. Replaced fan motor from truck stock. All tested ok afterwards.; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW4
Near Parma Heights, OH 44130
Mac
Job Details:
01/22/2025
Replaced panel and spring. All tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Conneaut, OH 44030
Joe O
Job Details:
01/22/2025
"Cc: not cleaning properly, odor. Advised customer there is nothing upon unit that will give an odor. Found error codes f7e1(no heat). Ran diagnostics test cycle. Found cold water at start of cycle. Found unit has good pressure from both spray arms. Heater is kicking on. Advised customer to run hot water at the sink prior to starting unit. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Ashtabula, OH 44004
Joe O
Job Details:
01/22/2025
"Cc: standing water, not doing anything. Found error code f9e1(long drain). Found drain pump harness broke. Needs harness. Replaced harness. Tested. Op test ok ; used 1 W11643701 (WIRE HARNESS) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44109
Marie V
Job Details:
01/22/2025
Replaced lid and dispenser. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Avon Lake, OH 44012
Marie V
Job Details:
01/22/2025
"Cc that unit is not drying. Confirmed found thermal cut off open. Replaced from surplus T/S. Tested unit, checked vent, found foil vent is on crawl space, it goes down and back up, lint is accumulating , explained cust, left number for vent cleaning. Op test ok; used 1 W10900067 (Thermal cut off) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW2
Near Aurora, OH 44202
Corina H
Job Details:
01/22/2025
"CC that there is water leaking. Confirmed. Found the detergent dispenser is overflowing with water. The dispenser could have a hair line crack or the valve is overflowing the dispenser. Will need a new valve and dispenser. Cust does not want to repair ; ordrng 1 WPW10172154 (Dispenser) and 1 W10853723 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Aurora, OH 44202
Corina H
Job Details:
01/22/2025
"CC that the door will not unlock. Confirmed, ran diag F5e2 Door Lock Will Not Lock or Door Lock Failure f9e1 Long Drain f0e2 Oversuds. Checked the drain pump blocked with bra pads. Cleared the pump. Tested. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW4720RW0
Near Solon, OH 44139
Corina H
Job Details:
01/22/2025
"CC that the unit is not turning on and ticking. Confirmed. Checked the outlet properly polarized, 125 volts. Unplugged the components to the control. Still ticking. Will need a new control and ui. Parts are out of stock. Office to reschedule appointment; O-emld tckt"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44122
Bill
Job Details:
01/22/2025
"Cc freezing up, confirmed cc. Evaporator is freezing over, ordered new Ui, heater, and fan motor. Follow up scheduled for 1/27; ordrng 1 W11216949 (Ui) and 1 WP2315549 (Fan motor) and 1 W11650659 (Defrost heater)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS10
Near Cleveland, OH 44109
Brian M
Job Details:
01/22/2025
Cx unit sometimes works then it doesnt Found door sagging Adjusted hinge door hitting switch better Also found that by upper switch the cavity is sunken In Does not effect unit at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Cleveland, OH 44106
Brian M
Job Details:
01/22/2025
Cx no cool Found compressor on and running but no frost pattern suspect faulty compressor ; ordrng 1 W11580057 (Compressor) and 1 W11506619 (Coupler) and 1 W11578570 (Coupler) and 1 W11506619 (Coupler) and 1 W11661102 (Stub) and 1 W11109499 (drier-tube) and 2 W11504445 (Coupler)s and 1 W11504447 (Coupler)
We serviced a
WHIRLPOOL RANGE
Model KGRS505XBL03
Near Cleveland Heights, OH 44118
Brian M
Job Details:
01/22/2025
Cx knob not Turing Found valve stuck needs valve ; ordrng 1 WPW10206287 (valve-brnr)
We serviced a
KITCHENAID DRYER
Model KGYS677EQO
Near Cleveland Heights, OH 44118
Brian M
Job Details:
01/22/2025
"Cx unit not heating found timer not advancing With age I recommend coils and igniter as wellTimer is NLA; ordrng 1 WP3976581 (timer), used 1 279311 (IGNITOR), and 1 279834 (COIL) from stock"
We serviced a
GE FREEZER
Model PSB48YGXASV
Near Madison, OH 44057
Joe O
Job Details:
01/22/2025
"Cc: leaking. Found when dispensing water unit leaking from behind unit. Spoke with bj. Needs filter head. Filter head, and water lines replaced. Filter head discontinued. Office to refund. ; ordrng 1 WR17X11756 (filter head(discontinued))"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near North Olmsted, OH 44070
David R
Job Details:
01/22/2025
"Replaced spark module, ignitor, control test good. Tested bake and broil. Both are working and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Olmsted Township, OH 44138
David R
Job Details:
01/22/2025
"Cc unit leaking. Found leaking from hose at valve shut off. O ring inside hose damaged, took pics. Replaced hose o ring from hose, t/s. Added pipe thread. Good. No leaks. Op Test Ok. ; used 1 WP89503 (HOSE) from stock"
We serviced a
GE DISHWASHER
Model GDF570SSF4SS
Near North Royalton, OH 44133
David R
Job Details:
01/22/2025
"Cc unit is not washing. Followed tech sheet. Found out of range pump motor, tested power and shorted control not sending power. Gave estimate for repair. Customer paid svc, do not order parts. ; ordrng 1 WD49X23781 (Pump kit) and 1 WD21X22276 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near North Royalton, OH 44133
David R
Job Details:
01/22/2025
"Cc leaking. Pipes frozen. Took 10-15 mins to unfreeze with hairdryer. Found too much water pressure going through unit when it calls for water, causing leak. Turned water pressure down to right level. No leaks. Running properly. All diagnostics test good. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDP670SYV1FS
Near Strongsville, OH 44136
David R
Job Details:
01/22/2025
Cc unit moving out of place. Found broken brackets from instal. Customer is going on Amazon and buying and installing the brackets himself. SVC only.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Strongsville, OH 44136
David R
Job Details:
01/22/2025
Cc unit not getting ice/water. Found home pipes frozen to unit. Let customer know fridge is good. Pipes are frozen. Unit is good. Op Test Ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS10
Near Willoughby, OH 44094
Braxton D
Job Details:
01/22/2025
"Verified that it is pulling air with a burnt piece of paper towel. Made sure nothing was blocking the inside of cabinet or the top, see pics."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Euclid, OH 44132
Braxton D
Job Details:
01/22/2025
"25 psi high, 20in low. Will not equalize. Leak tested unit, no leaks on sealed system. .34 amps on compressor. Tried trimming 1 inch off of cap tube and submitted unit for exchange. Blockage in cap line."
We serviced a
GE REFRIGERATOR
Model PWE23KSDDSS
Near Chesterland, OH 44026
Braxton D
Job Details:
01/22/2025
"Replaced air tower and performed software update. Ordering new shelf. Fan from air tower was defective so I picked up a WR60X35205 from v&v with permission from HB. ; ordrng 1 WR71X11044 (Shelf), used 1 WR60X35205 (Fan) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Painesville, OH 44077
Braxton D
Job Details:
01/22/2025
"F9 e1, Washer not draining. Broken wire going to drain pump, repaired wire and ran a test cycle. Machine grinded while spinning. Checked slider, slider was stripping. Replaced slider and tested again, everything working as it should. ; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Avon Lake, OH 44012
Angel
Job Details:
01/22/2025
Replaced doors. New door did not come with new plugs for door handle holes. Ordering pair customer will install no need to return.; ordrng 2 WP12246610 (Plug)s
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Cleveland, OH 44111
Angel
Job Details:
01/22/2025
"Cc that unit is not draining and not completing cycles. Found wires to drain pump snapped off and unit will not get out of flood mode even after resetting. Will need harness, drain pump and control board. Office to reschedule control board shows out of stock.; ordrng 1 W11665967 (Harness) and 1 W11607637 (Control board) and 1 W10919003 (Drain pump)"
We serviced a
KENMORE DISHWASHER
Model 58715239900A
Near Lakewood, OH 44107
Angel
Job Details:
01/22/2025
"Cc that unit filling up with water even if not using it. Verified valve and valve seems good, but did see garbage disposal was backing up and drain hose was not properly routed. Routed drain hose properly tested garbage disposal which customer has never used it and found out it has a bad seal and now is leaking through the bottom of it. Explained to customer and he will send a plumber to get it replaced or to remove it. Left estimate just incase it is the inlet valve. ; ordrng 1 154637401 (Inlet valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fairview Park, OH 44126
Angel
Job Details:
01/22/2025
"Took picture of POP, but also shows under warranty in entitlement. Cc that unit is not draining. Verified and found harness to drain pump snapped off. Ordering harness office to reschedule part showing out of stock.; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lakewood, OH 44107
Manny
Job Details:
01/22/2025
"Cc unit not draining verified and pump humming and hose clogged, unit needs pump and hose; ordrng 1 W10876537 (drain pump) and 1 8269144A (drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NGD4600YQ2
Near Garfield Heights, OH 44125
Manny
Job Details:
01/22/2025
"Customer gave me the parts an no timer instead they sent a repair kit took in case of return and reordered timer, left part number with customer in case she get the wrong part She can let us know ; ordrng 1 W11043387 (timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Parma, OH 44134
Manny
Job Details:
01/22/2025
"Replaced control, UI harness and damper, opt test ok advise customer to monitor units, opt test ok"
We serviced a
LG RANGE
Model LSEL6337F/00
Near Perry, OH 44081
Joe O
Job Details:
01/22/2025
"Cc: turning on rear right burner turns on front right, front right burner does not cycle. Found infinite switch burnt out. Found element coils loose. Needs infinite switch and rf burner. Switch recently replaced. Switch shows out of stock office to reschedule; ordrng 1 EBF62174906 (Infinite switch) and 1 MEE62704902 (Rf burner)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gates Mills, OH 44040
Joe O
Job Details:
01/22/2025
Installed dispenser. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Roaming Shores, OH 44084
Jason N
Job Details:
01/22/2025
Installed door panel. All functions passed. Op test good.
We serviced a
SAMSUNG DRYER
Model DVE45N5300V/A3
Near Rock Creek, OH 44084
Joe O
Job Details:
01/22/2025
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Cleveland Heights, OH 44112
Brian M
Job Details:
01/22/2025
"Cx unit not advancing, Found drain hose on floor Put back into wash basin Ran test cycle Op test ok"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Chesterland, OH 44026
Jason N
Job Details:
01/22/2025
"Cc unit not spinning out consistently, not balancing consistently Customer states some loads will not spin out, and unit will display a fault. Ran spin test, unit spinning properly. Checked tub suspension, found tub bouncing several times. Suspension rods are weak, will need replaced. Quoted customer repair cost. ; ordrng 4 DC97-16350U (Assy damper)s"
We serviced a
GE DISHWASHER
Model GDT655SGJ5WW
Near Beachwood, OH 44122
Jason N
Job Details:
01/22/2025
"Cc unit not powering on Confirmed unit is non-responsive. Checked power at main control, good at 122v. Unit powered on after restoring power to main control. Started wash cycle. Advised customer that unit may need an Interface control replacement as this is usually the first indication of a failure. Gave customer estimate for repair. ; ordrng 1 WD21X31902C (Configured UI board)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Highland Heights, OH 44143
Jason N
Job Details:
01/22/2025
"Installed inlet valve. Turned water on, no leaks. Ran fill x2, inlet valve activated and fill tub with water, no leaks. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Lyndhurst, OH 44124
Jason N
Job Details:
01/22/2025
"Cc detergent dispenser not opening during cycleRan test cycle, dispenser door did not open, but solenoid did receive power. Unit will need dispenser replaced. ; ordrng 1 W11412300 (Dispenser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Painesville, OH 44077
Jason N
Job Details:
01/22/2025
Installed icemaker and inlet valve. Ran test 45 ice maker fill test x2. Filled mold with water and did not overfill or spill over. Op test good.
We serviced a
MAYTAG RANGE
Model MGR8800FZ6
Near Geneva, OH 44041
Jason N
Job Details:
01/22/2025
"Cc oven and broiler do not workRan bake and broil test, confirmed no spark on either. Checked power into spark module, good at 118v. Unit will need spark module replaced. ; ordrng 1 W11162730 (Module-spk)"
We serviced a
GE WASHER
Model GTW680BSJ6WS
Near Chagrin Falls, OH 44022
Bill
Job Details:
01/22/2025
"Changed latch, had customer start a load. Opt test good. Took second latch for potential return.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Seven Hills, OH 44131
Bill
Job Details:
01/22/2025
"Cc not pumping out, confirmed cc. Pump motor not testing with in range, ordered new pump motor. Follow up scheduled for 1/24; ordrng 1 W10876600 (Pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Broadview Heights, OH 44147
Bill
Job Details:
01/22/2025
"Cc not making ice, confirmed cc. Damper stuck open, ordered new damper. Follow up scheduled for 1/24.; ordrng 1 WPW10196393 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Independence, OH 44131
Bill
Job Details:
01/22/2025
"Changed light, switch, and cover. Tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Ashtabula, OH 44004
Bill
Job Details:
01/22/2025
"Cc refrigerator not getting cold, confirmed cc. Found evaporator fan was disconnected, plugged fan in. Could feel air moving down into refrigerator. Opt test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Parma Heights, OH 44130
Manny
Job Details:
01/22/2025
"Cc unit not completing cycle, verified and control cutting off and gearcase leaking due to suspension loosing tension, unit needs control, Gearcase, suspension and drive components.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W10913953 (actuator) and 1 W11395618 (Capacitor) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W11116592 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Westlake, OH 44145
Angel
Job Details:
01/22/2025
"Cc that theres water leaking from valve on back of unit. Customer had unit pulled out already, so Im verified and confirmed its the inlet valve. Ordering valve.; ordrng 1 W10865826 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KBHC109JSS05
Near Rocky River, OH 44116
Manny
Job Details:
01/22/2025
"Cc door slams open, verified and hinges need to be replaced but inner panel damaged on all 4 corners and needs to be replaced as well but discontinued, provided customer with part number and let him know that if he finds it and we do the repair we cant guarantee a part not purchased through us, ; ordrng 1 4375414 (Panel(discontinued)) and 1 WP4375323 (hinge-door) and 1 WP4375324 (hinge-door) and 1 WP4452398 (spring) and 1 WP4452395 (spring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGB400SEP2SS
Near Westlake, OH 44145
Angel
Job Details:
01/22/2025
Cc that when using the bake it will not ignite fast and will make a boom noise. Verified and found that igniter is weak causing the issue because of a late ignition. Replaced igniter tested unit opt test good.; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Highland Heights, OH 44143
Brian M
Job Details:
01/21/2025
Cx unit not making ice and water has a chatter Pulled unit out and chatter stopped advised that its chatter coming from supply line Ran icemaker harvest test and ice popped out and refilled can not determine no ice condition
We serviced a
KITCHENAID RANGE
Model KFGG700ESS1
Near Chagrin Falls, OH 44022
Brian M
Job Details:
01/21/2025
Installed regulator Burners are better but not 100% Advised on the dry humidity in the home and how it may effect the burners ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW0
Near Middleburg Heights, OH 44130
David R
Job Details:
01/21/2025
"Replaced all parts. Outer Tub, inner basket, gearcase, actuator, motor, all drive system. Started, Found F7E1. Weak capacitor shorting to control. Also broken drain pump. Putting in for more parts needed. Single job count. ; ordrng 1 WPW10276397 (Drain pump) and 1 W10804664 (Capacitor) and 1 WPW10006355 (Actuator) and 1 W10393393 (Control) and 1 WPW10297443 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM1
Near Brooklyn, OH 44144
Mac
Job Details:
01/21/2025
"Replaced the soap dispenser. While running for test, noticed the gasket for the vent is leaking. Tried to correct the gasket. Ordering new gasket and inlet.; ordrng 1 WP8269259 (Gasket) and 1 WPW10334900 (Inlet)"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8WF1
Near Chagrin Falls, OH 44023
Corina H
Job Details:
01/21/2025
Replaced the water valve and ice maker. Valve is humming. Water is coming out of valve. Freezer was set at -10. Steamed out the waterline. Still no water coming out. Advised Cust to unplug the freezer for 4-6 hrs to have the fill tub unfreeze. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Westlake, OH 44145
Angel
Job Details:
01/21/2025
Cc that unit started leaking through the dispenser again but its intermittently and in the spin when the unit starts vibrating the dispenser drawer will open up by itself. Tested unit on a quick wash and dispenser started coming out again also washer seems likes its vibrating a bit to much as well. Called BJ explained issue and we are ordering shocks and new dispenser. ; ordrng 1 W11524105 (Drawer) and 1 W11318818 (Handle) and 4 W11316766 (Shocks)s
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Strongsville, OH 44136
Bill
Job Details:
01/21/2025
"Cc making clicking noise and wont start, confirmed cc. Clicking is relays on control board sending signal to motor to start. Ohmd out stator, two of the three windings are not testing with in range. Unit will need a new stator, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 W11354541 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Cleveland, OH 44113
Bill
Job Details:
01/21/2025
"Replaced valve and tested, unit did the same as before. Made a clunk sound and displayed ff, removed ice maker to visually check the supply hose for ice. While running diagnostic test 66 supply hose heater. Though the heater was showing on, found both wires broken. Uploaded quick pic of broken wires. Ordered new supply line with heater. Follow up scheduled for 1/24. Office to reimburse difference of part.; ordrng 1 W11366500 (Fill tube and heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Fairview Park, OH 44126
David R
Job Details:
01/21/2025
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 56g r600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Pepper Pike, OH 44124
Braxton D
Job Details:
01/21/2025
"Compressor is drawing 3 amps and there is heat on the discharge tube. Date code in the circulation pump is newer than 4/5/22. See pics. Tested ice maker, no fault found on unit. Drain pump is not working efficiently. There is around 100 feet of drain line going into the basement via rubber hose, see pics. Client will need 1901a drain kit installed by a plumber."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Cleveland, OH 44103
Bill
Job Details:
01/21/2025
"Changed sump, sensor, and harness. Tested opt test good."
