We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Painesville, Ohio 44077
Jason N
Job Details:
04/29/2024
Installed evaporator fan motor. Airflow restored to ff section. Lubricated freezer door rails. Op test good.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Chardon, Ohio 44024
Jason N
Job Details:
04/29/2024
Cc LF burner has trouble lighting Replaced burner head and ignition harness using customer supplied pre id parts. Tested all burners for proper operation. All burners are igniting properly. Op test good.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
04/29/2024
"Cc unit not starting a cycleRan diagnostics, found codes f2e1 for stuck key and fce2 for smart link, no communication between ECM and router. Started normal cycle, unit filled and advanced to wash. Canceled cycle, unit drained out. Started cycle several more times. No issues found with unit at this time. Unit is starting and running a cycle. Advised customer to monitor. Op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Painesville, Ohio 44077
Joe O
Job Details:
04/29/2024
"Cc: not washing properly, clothes extremely wet at end of cycleFound no stored error codes. Ran auto test. Found hub stripped. Pulled agitator. Gear case stripped. Needs gear case and hub; ordrng 1 W11454738 (Gear case) and 1 W10528947 (drive hub kit)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Willowick, Ohio 44095
Joe O
Job Details:
04/29/2024
Cc: rattlingFound screws in felt. Popped screws out. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Wickliffe, Ohio 44092
Joe O
Job Details:
04/29/2024
"Cc: not dryingFound thermal cut off open. Needs thermal cut off; ordrng 1 W10900067 (cutoff-tml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Euclid, Ohio 44123
Joe O
Job Details:
04/29/2024
"Cc: loud bang, then stoppedFound belt snapped. Found roller starting to seize. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, Ohio 44095
Joe O
Job Details:
04/29/2024
"Cc: leakingFound water valve leaking. Needs water valve.; ordrng 1 W10865826 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, Ohio 44060
Joe O
Job Details:
04/29/2024
Cc: vibration when spinningFound excessive belt screech when spinning. Found unit is not corner balanced. Leveled. Needs beltWill install suspension on return visit; ordrng 1 WPW10006384 (drive belt)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details:
04/29/2024
Cc: flashing clean ledFound debris stuck around drain pump. Replaced drain pump with sump assembly pump. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Ashtabula, Ohio 44004
Dan
Job Details:
04/29/2024
"Customer complaint that unit is not draining, drain pump is working, suspension is good, unit spins, drains, fills, and agitates, found unit unlevel, leveled, unit is operating as designed"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Conneaut, Ohio 44030
Dan
Job Details:
04/29/2024
"Customer complaint that unit is not working, found door not closing correctly, unit needs new hinges; ordrng 2 W11598178 (Hinge)s"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Moreland Hills, Ohio 44022
Jason N
Job Details:
04/29/2024
Installed drive motor and blower wheel. Ran dryer test cycle. Op test good.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mayfield Heights, Ohio 44124
Jason N
Job Details:
04/29/2024
Installed timer and knob. Ran dryer op test. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
04/29/2024
Installed main control and latch. Ran diagnostics cycle and calibration. All functions passed. Op test good.
We serviced a
GE REFRIGERATOR
Model GFE28GSKKSS
Near Mentor, Ohio 44060
Jason N
Job Details:
04/29/2024
"Installed RFID board. Reinstalled filter. Ran water dispense test, dispense test good. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD6150PW0
Near Seven Hills, Ohio 44131
Marie V
Job Details:
04/29/2024
"Cc that unit is leaking from bottom using steam refresh cycle. Tested unit with comforter. Pass. Explained cust that unit needs a full load when using steam refresh for steam to get to clothes, if not enough clothes water will leak out of unit. Unit is working properly at this point. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model LEQ9508PW1
Near Jefferson, Ohio 44047
Dan
Job Details:
04/29/2024
"Customer complaint that unit is not heating, confirmed , found element open, installed new element, op test good ; used 1 279838 (ELEMENT) from stock"
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW2
Near Jefferson, Ohio 44047
Dan
Job Details:
04/29/2024
"Customer complaint that unit is not working properly, confirmed unit does nothing, unit needs new control, customer does not want repair ; ordrng 1 137006005 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Rock Creek, Ohio 44084
Dan
Job Details:
04/29/2024
"Customer complaint of loud noise, confirmed, found bearings worn out, installed new gearcase, op test good ; used 1 W11393685 (CABRIO GEARCASE) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ01
Near Rock Creek, Ohio 44084
Dan
Job Details:
04/29/2024
"Installed new control, filter board , and fuse, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Painesville, Ohio 44077
Dan
Job Details:
04/29/2024
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL WASHER
Model Wtw7500gc0
Near Mentor, Ohio 44060
Dan
Job Details:
04/29/2024
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Parma Heights, Ohio 44130
David R
Job Details:
04/29/2024
"Cc fabric beads not dissolving. Customer said she only use Quick Wash, other cycles are too long. Customer had a load of 8-12 items trying to use Quick Wash. showed customer the certain different cycles and time frame and load cycle amount. Unit is working properly, customer just needs to use the right cycles and loading for unit. Make sure to not overload or under load, make sure not over using the fabric beads as well. Normal for some to not dissolve. Unit is working properly. Started a Normal Cycle for customer. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Parma Heights, Ohio 44130
David R
Job Details:
04/29/2024
Replaced wash pill and filter. Tested. Diagnostics all good. Op Test Ok.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Mentor, Ohio 44060
Joe O
Job Details:
04/29/2024
"Cc: water valve brokeFound hot side water valve broke. Called whirlpool tech line. Spoke with Brandon. Found cabinet damaged on lower front left. Unit not corner balanced. Needs cabinet, leveling leg and water valve; ordrng 1 W10596395 (cabinet) and 1 W11213957 (feet-lvlng) and 1 W11038689 (valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
04/29/2024
CC that the unit does not finish a cycle. Confirmed. F8e1 lions fill. Found the cold water turned off and it leaks. Will need a plumber to fix the shutoff. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Cleveland, Ohio 44143
Corina H
Job Details:
04/29/2024
"CC that that door switch for the freezer door. Confirmed. Found the tabs broken on the housing. Will need a new housing; ordrng 1 W11434460 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
LG WASHER
Model WM2301HR
Near Euclid, Ohio 44117
Corina H
Job Details:
04/29/2024
"CC that the unit is leaking. Confirmed. Found the bellow is torn. Will need a new bellow. ; ordrng 1 4986ER0004F (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Euclid, Ohio 44119
Corina H
Job Details:
04/29/2024
CC that the doors do not close on their own. Confirmed. No feet on the unit to raise the front to have the doors close. Advised Cust there is nothing I can do. Will manually have to close the doors. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, Ohio 44060
Dan
Job Details:
04/29/2024
"Cleared fresh food section evaporator, installed new control and evaporator fan/harness"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Brecksville, Ohio 44141
Marie V
Job Details:
04/29/2024
"Cc that unit does not works, sounds like is working but nothing happens. Confirmed, found error code, unit will need control and sensor; ordrng 1 WD21X27998 (Control) and 1 WD21X25468 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near North Olmsted, Ohio 44070
Manny
Job Details:
04/29/2024
Replace pump motor and hose opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Wickliffe, Ohio 44092
Corina H
Job Details:
04/29/2024
"Replaced the Gearcase, cam, basket, suspension rods, tub ring and agitator. Ran a calibration. Started a rinse and spin cycle with towels, no shaking. Opt test ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elyria, Ohio 44035
David R
Job Details:
04/29/2024
"Cc had questions about unit cycle. No error codes. Ran unit, all checks are good. All components are good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brooklyn, Ohio 44144
Marie V
Job Details:
04/29/2024
Replaced ignitor. Tested unit. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Lakewood, Ohio 44107
Marie V
Job Details:
04/29/2024
"Cc that unit is getting error code and leaks after several hours of use. Tested unit, no leaks. Replaced door seal. Found water is dripping from water valve and overfills unit causing a leak. Unit will need new water valve.; ordrng 1 W11434044 (Water valve)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Painesville, Ohio 44077
Jason N
Job Details:
04/29/2024
"Cc start button on unit is not working Unit will power on but confirmed that the start button is non responsive. Also found several other buttons on console that are non responsive. Unit will need console replaced. Quoted customer repair cost. Customer declined repair at this time, will think about it. Estimate only.; ordrng 1 W11325572 (Control-elec)"
We serviced a
LG WASHER
Model WM3400CW01
Near Thompson, Ohio 44086
Jason N
Job Details:
04/29/2024
Removed dryer from washer unit. Installed main control. Ran speed wash cycle with clothing load. Unit advanced through cycle properly and finished. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near North Olmsted, Ohio 44070
Marie V
Job Details:
04/29/2024
"Cc that the unit stopped cooling and that it was making a loud noise. Testing unit, compressor does not runs. Checked for power. Had 0 voltage. Ran diag, compressor not getting power from control. Unit will need new control . Cust will think about it and call back if they want to continue ; ordrng 1 W10854027 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Oberlin, Ohio 44074
David R
Job Details:
04/29/2024
"Replaced icemaker and diffuser. Ran diagnostic, good. All components working. Customer just replaced filter last week. Customer needs to check water shutoff, in basement in a crawl space. Low water to unit. Will need to get the shut off fixed or a new one from plumber. As far as unit goes. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Ashtabula, Ohio 44004
Dan
Job Details:
04/26/2024
"Customer complaint that unit just beeps and does not start, started normal wash cycle, unit started, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
AMANA DRYER
Model NGD4655EW1
Near Jefferson, Ohio 44047
Dan
Job Details:
04/26/2024
"Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated , installed new thermal fuse, op test good ; used 1 3392519 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Amherst, Ohio 44001
Marie V
Job Details:
04/26/2024
"Cc that unit has error code. Confirmed, found unit leaking from water line coming in. Has been corrected. No leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Mentor, Ohio 44060
Dan
Job Details:
04/26/2024
"Installed new vent , control , and cap, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Painesville, Ohio 44077
Dan
Job Details:
04/26/2024
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near South Euclid, Ohio 44121
Joe O
Job Details:
04/26/2024
"Cc: not startingEntered diagnostics. Found no stored error codes. Ran auto test. Unit filling, washing draining, and spinning. Tested with coins. Unit started. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, Ohio 44106
Joe O
Job Details:
04/26/2024
"Cc: not agitating, not spinning out clothesFound drain hose on the floor. Found error codes f2e3(acu/ui mismatch). Ran quick wash. Advised customer on drain hose. Need plumber"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near Shaker Heights, Ohio 44120
Joe O
Job Details:
04/26/2024
Cc: not making iceFound ice maker not calling for water. Needs ice maker. Replaced ice maker. Op test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Mentor, Ohio 44060
Jason N
Job Details:
04/26/2024
"Installed pump/motor assembly. Ran test cycle checked for leaks, no leaks. Op test good."
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Highland Heights, Ohio 44143
Jason N
Job Details:
04/26/2024
"Cc unit not drying all the wayRan dryer op test, good heat and tumble. Checked airflow at vent outlet, no restrictions. Ran diagnostics, no codes stored. Moisture sensor checked good. Advised custome to select More Dry if using sensor based cycles, but these cycle are not full proof, load sizing( too big or too small) and mixed material types will affect these cycles. Can also use Timed dry and select appropriate length of drying time. No issues found with unit. Unit is working as designed."
We serviced a
KENMORE REFRIGERATOR
Model 106.45423800
Near Highland Heights, Ohio 44143
Jason N
Job Details:
04/26/2024
"Cc unit leaking waterCustomer stated unit started leaking water from under unit, unable to determine origin point. Reconnected water supply and had customers open supply valve. Unit started spraying water for inlet valve in rear, plastic housing is cracked. Inlet valve will need replaced. Quoted customer inlet valve replacement cost. ; ordrng 1 W10247725 (Water valve service kit)"
We serviced a
GE DRYER
Model GHDP490EF1WW
Near University Heights, Ohio 44118
Jason N
Job Details:
04/26/2024
"Cc unit not heating, knob is disengagedFound timer knob free spinning on timer shaft, knob if cracked. Unit will need timer knob replaced. Customer does not want to order a knob at this time."
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Cleveland, Ohio 44113
Jason N
Job Details:
04/26/2024
"Cc unit not heating properly, shuts off randomly Found unit is nonfunctional when arrived, no display. Power cycled unit from breaker, unit powered on. Ran bake test to 400 degrees, unit powers off in mid preheat, again nonfunctional and no display. Unit will need main control replaced. Quoted customer repair cost. ; ordrng 1 WP5760M302-60 (Contol-elec)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Cleveland Heights, Ohio 44112
Jason N
Job Details:
04/26/2024
"Cc unit takes several cycle to dry a loadRan dryer test, good heat at unit. Checked airflow at vent outlet. No airflow, complete restriction. Screen covering on vent tube is blocked with lint. Cleared lint. Airflow now checks good. Op test good."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Euclid, Ohio 44123
Jason N
Job Details:
04/26/2024
"Cc unit taking too long to dryRan dryer test cycle, good heat and tumble. Checked airflow at vent outlet, no airflow, 100% restriction. Not able to see restriction. Advised customer to replace vent tube or have a vent company inspect/clean venting."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Eastlake, Ohio 44095
Jason N
Job Details:
04/26/2024
"Cc unit kept filling and not advancing into wash cycle. Ran diagnostics, found codes f0e3 for overload, f2e1 for stuck button and f7e9 for locked rotor. Cleared codes and ran test cycle, all functions passed. Started quick wash, no load. Unit sensed, filled to low auto sense level and advanced to agitation. Canceled cycle. Started normal wash with clothing load on deep fill water level. Unit sensed and filled to appropriate water level and advance to wash/agitation. No issues found with unit at this time."
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFB00
Near Westlake, Ohio 44145
Marie V
Job Details:
04/26/2024
"Defrosted ice, replaced heater and harness, set temps to recommended. And advice cust to allow 24 hours before restocking unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Westlake, Ohio 44145
Marie V
Job Details:
04/26/2024
Replaced bake Element. Preheat unit to 350*. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland, Ohio 44135
Marie V
Job Details:
04/26/2024
"Replaced control board. Tested unit, ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Parma, Ohio 44129
Marie V
Job Details:
04/26/2024
"Replaced control , insulation and vent fan, calibrated unit. No leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Seven Hills, Ohio 44131
Marie V
Job Details:
04/26/2024
"Replaced damper motor, tested on diag, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Strongsville, Ohio 44136
David R
Job Details:
04/26/2024
"Cc shaking and making noise. Looked underneath, all components tight and not out of place, belt is good. No error codes. Suspension rods are good, no extra bouncing. Ran unit in diagnostics, all components working. Ran unit individual test for agitation, good. Ran unit individual test at low and high speed for over 5-10 mins. Nothing out of the ordinary. Unit is working properly as it should. Maybe when delivered it was off centered or not leveled. Or drain hose couldve been banging the back of unit and not secure. Unit is working as intended. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near North Royalton, Ohio 44133
David R
Job Details:
04/26/2024
"Cc unit leaking left side, can feel insulation wet, not happening all the time but when happens it is towards the middle or end of cycle. Nothing obvious, no rips or tears in seals or gaskets. Not excessive suds. Spray arms are moving correctly and not clogged up. Water is bypassing out of unit. Will order and replaced the bottom door seal and tub gasket, along with vent assembly, also make sure previous repair with dispenser door is good at the same time. ; ordrng 1 W11545290 (Deflector) and 1 W11545539 (Gasket, deflector) and 1 W11649995 (Vent) and 1 W11664713 (Bottom door seal) and 1 W11483553 (Gasket)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near North Royalton, Ohio 44133
David R
Job Details:
04/26/2024
"Replaced bin thermistor, replaced water filter. Ran manual and auto diagnostics, good. Clean unit light is on. Running a clean cycle, customer has cleaner. Once all down, customer to wipe down anything needed in unit and start making ice. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Grafton, Ohio 44044
David R
Job Details:
04/26/2024
"While evacuating refrigerant, found none in system. Hooked nitrogen tank up, 140psi. Bubbling coming from steel line to drier. Called whirlpool, internal leak, non repairable. Sent pics to whirlpool, TL putting up for review and will call customer.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fairview Park, Ohio 44126
Manny
Job Details:
04/26/2024
"Cc that unit started making a weird noise after the wash a few loads verified and cam looks stripped replaced with TS, and noise still there, gearcase spline is stripped and damaging cam unit needs gearcase , cam and shifter.; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Actuator), used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near North Olmsted, Ohio 44070
Angel
Job Details:
04/26/2024
Replaced doors opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Westlake, Ohio 44145
Angel
Job Details:
04/26/2024
Cc that they had somebody installed her ice maker 2 different times and still not making ice. Verified and found the ice maker had the wrong harness on and it wasnt even plugged in. Customer found correct harness I installed it and made sure it cycled and filled opt test good.; used 3 487576 () from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Bay Village, Ohio 44140
Angel
Job Details:
04/26/2024
"Cc that unit is not making ice and if it does its just a couple of cubes. Verified temps and freezer was at 16* when I checked. Looked at evaporator cover and it was frosted over causing the no ice issue. Will need main board, ui and evaporator harness. Office to reschedule control board out of stock.; ordrng 1 WPW10675033 (Control board) and 1 W11249952 (Fan/harness) and 1 W11330971 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Avon, Ohio 44011
Angel
Job Details:
04/26/2024
Cc that unit was squeaking. Verified and it was the cabinet flexing so I added a shim opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Avon, Ohio 44011
Angel
Job Details:
04/26/2024
"Cc that leds in Freezer and ff section were out. Confirmed issue some were dim some were completely off. Replaced all modules but ff section was not turning on. Called BJ and after checking voltage will need led board replaced. Gave customer estimate for board; ordrng 1 W10830288 (Led board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Avon, Ohio 44011
Angel
Job Details:
04/26/2024
"Cc that unit is not heating. Verified and noticed switch is not engaging properly got switch to engage and magnetron turned on and started heating will need switches and holder. Ordering parts.; ordrng 1 W11214928 (Switch holder) and 2 W10211972 (Switch)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Avon, Ohio 44011
Angel
Job Details:
04/26/2024
"Cc that unit is not cooling properly. Verified and freezer at 42*. Removed evaporator cover and no frost just a ball at capillary line. Unit has a leak in system. Will need compressor and evaporator customer was still using freezer for other stuff she can keep cold. Gave estimate for repair and decided not to proceed.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Sheffield Lake, Ohio 44054
Angel
Job Details:
04/26/2024
Cc that unit would not start just would start to sense and stop. Verified and found that the slider was bad. Replaced slider tested unit opt test good.; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Aurora, Ohio 44202
Bill
Job Details:
04/26/2024
"Installed Orion board and inverter, tested unit would not climb past 80 watts. Pierced system and pulled pressures low side showed 0 psi, evacuated system. Changed filter dryer, and added new service stem to compressor from truck stock. Ran unit in to a 30 in vac for 20 min. Recharged system with r600 to 1.9. Oz Called tech line back gave them pressure reads. Low side during operation was at a 10 in vac high side at 25 psi. With unit off low side went to about 5 psi and high side stayed the same. Tech line recommends we change the compressor. Customer out of time, scheduled follow up for 5/03; ordrng 1 W11574310 (Three way valve), used 1 W11109499 (Filter dryer), and 1 W11506635 (Service port) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Cleveland, Ohio 44109
Manny
Job Details:
04/26/2024
"Replaced gearcase, pulley, shifter and suspension, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Broadview Heights, Ohio 44147
Manny
Job Details:
04/26/2024
"Cc unit not working, verified and found f7e4 for basket re engagement issues, found slider damage, replaced with TS opt test ok; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Broadview Heights, Ohio 44147
Manny
Job Details:
04/26/2024
"Cc unit bouncing around, verified and bad suspension, unit needs suspension; ordrng 1 W11400156 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Parma, Ohio 44130
Marie V
Job Details:
04/26/2024
Cc that the unit is making a loud noise and showed me Video. Confirmed noise. Found blower wheel broken. Replaced blower wheel. Tested unit. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Olmsted Falls, Ohio 44138
Marie V
Job Details:
04/26/2024
"Cc that unit is not washing. Confirmed, found motor not running getting voltage. Ordering pump; ordrng 1 W11613479 (Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB3
Near Broadview Heights, Ohio 44147
Manny
Job Details:
04/26/2024
"Cc unit not working, verified and motor not running and diverter clicking, unit needs pump motor, customer will think about it and talk to his wife and let us know; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Lakewood, Ohio 44107
Manny
Job Details:
04/26/2024
"Replaced shim and straighten hinge, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Parma, Ohio 44129
Manny
Job Details:
04/26/2024
"Cc unit makes noise when agitating, verified and cracked on cam, replaced with TS opt test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID ICEMAKER
Model WUI75X15HZ01
Near Cleveland, Ohio 44113
Bill
Job Details:
04/26/2024
"Found new thermistor was open, ordered replacement thermistor. Follow scheduled for 5/30; ordrng 1 WPW10511923 (Bin thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cleveland, Ohio 44102
Bill
Job Details:
04/26/2024
"Changed dampers, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Rocky River, Ohio 44116
Bill
Job Details:
04/26/2024
"Cc squeaking, could not confirm. Ran manual spin cycle for 10 min, ran diagnostics auto cycle. Unit would not squeak.found service pointer related to squeaking from dampers. Can only guess that it does it when unit has load inside. Explained to customer what I had done and what I suspect. Gave estimate on repairs, customer chose not to continue with repairs at this time.; ordrng 1 W11316766 (Shocks), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, Ohio 44116
Bill
Job Details:
04/26/2024
"Cc water leaking, could not confirm cc leak do to finding a greater leak coming from water inlet. Water inlet is N.L.A. Placed parts for that may have caused cc in the event we can somehow get water inlet.; ordrng 1 W10878507 (Hose fill) and 1 W10316375 (Inlet (N.L.A.)) and 1 WP8531323 (Gasket) and 1 WPW10213825 (Tube nut) and 1 WPW10330588 (Spray arm)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Eastlake, Ohio 44095
Jason N
Job Details:
04/26/2024
"Cc fabric softer cup not holding liquidCustomer stated when she adds softener to the dispenser and pushes it in, it immediately leaks out. Confirmed, customer may be adding too much fabric softener and pushing in drawer in too aggressively which causes the softener to start siphoning out. When adding slightly less fabric softer and pushing drawer in gently, softener stayed in the cup. Advised customer on this method to ensure premature siphoning is not happening. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Middlefield, Ohio 44062
Corina H
Job Details:
04/26/2024
"CC that the ice maker leaks and the left door is hard to close. Confirmed. Cycled the ice maker, leaking. The left door has the mullion rail, which is harder to close. The gasket on the right door is ripped. Will need a gasket and ice maker. Parts are out of stock, office to reschedule ; ordrng 1 W11455232 (Icemaker) and 1 W11456682 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
04/26/2024
"Installed harness, ran auto test. Op test ok"
We serviced a
GE REFRIGERATOR
Model CYE22TSHNSS
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
04/26/2024
Installed rfid board. Reset controls. Cycled water. Leak detected returned. Called ge Techline. Stated if no leaks found replace water valve assembly. Checked fittings. No leak found. Needs water valve assemblyCrediting customer for rfid board. ; ordrng 1 WR57X24974 (valve tri water w fm)
We serviced a
GE OTR MICROWAVE
Model PVM9005SJ2SS
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
04/26/2024
"Cc: loses power, when door opens the display powers upFound while pulling side panel(control cover) unit will cycle on and off. Needs harness.Customer does not want to repair at this time; ordrng 1 WB18X25608 (main harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DVE45R6100WA3
Near Madison, Ohio 44057
Dan
Job Details:
04/26/2024
"Customer complaint that unit is not heating, confirmed, found terminal block and power cord burned , unit needs new terminal block, terminal block only comes with main harness, unit needs new harness; ordrng 1 DC93-00822A (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
04/26/2024
"Cc: not making iceInstalled ice maker, water valve, and fill tube. Cycled. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near North Benton, Ohio 44449
Corina H
Job Details:
04/26/2024
CC that the belt is broken. Confirmed. Replaced the dryer repair kit from t/s. Tested. Opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Independence, Ohio 44131
Corina H
Job Details:
04/26/2024
CC that the ovens are not heating properly. Ran diag f2e1 stuck key. Both ovens calibrated to 20*. Heated both ovens to 350*. Waited 15 minutes after the buzzer. Both ovens 350*. Advised the Cust to wait 10-15 minutes after the buzzer to insert the food. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Maple Heights, Ohio 44137
Corina H
Job Details:
04/26/2024
Replaced the bake element. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Maple Heights, Ohio 44137
Corina H
Job Details:
04/26/2024
CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Will need the dryer repair kit. Replaced the kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET3300XQ0
Near Solon, Ohio 44139
Corina H
Job Details:
04/26/2024
"Replaced the pressure switch. Tested water several times, started filling every time. Opt test ok."
