Service History 431 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS6

Near Bay Village, OH 44140

Angel

Job Details: 09/27/2022

"Cc that there was water leaking from around the filter side and food freezing in ff section she has had the water turned off for about a month because of issue. So i removed the bypass which thats what she had installed and reseated it asked her to turn on the water and there were no leaks tried dispensing water a couple of times and no water was leaking explained to customer the by pass was probably not seated correctly causing the leak but there was no leaks at all. For the food freezing I noticed she had the freezer temperature at -6 and explained to her that the compressor will keep running more causing the ff section to get colder and freezing her food also found that she was blocking the vent explained to her to keep tall stuff from blocking the vent and fixed the temperature settings for her. If issue with freezing food happens again she will need thermistor, damper and control board replaced. Opt test ok ; ordrng 1 WPW10312695 (Control board) and 1 WPW10127427 (Damper) and 1 WP12791416 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

Marie V

Job Details: 09/27/2022

"Cc that the unit does not always start , that right now is working but 2 days ago it was not starting. He waited few min then try again. Still nothing later on stared running good. Today unit is working properly, unit is also cycling. Verify all connections. Everything looks good. Called techline spoke to Andy he said to replace timer. Replaced timer from surplus. Tested all cycles. Tuned on all time. Op test ok; used 1 W10857612 (Timer) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM0

Near Mentor-on-the-Lake, OH 44060

Corina H

Job Details: 09/27/2022

CC that the unit is not cooling. Confirmed. No frost pattern on the evaporator. Will need a compressor and evaporator. Parts and labor are under manufacturing warranty. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ7

Near Westlake, OH 44145

Gabriel P

Job Details: 09/27/2022

Customer complaint that is not turning replace motor again and it work but is still making walling sound when turning call tech line they advise to replace glass tray and rollers customer will install ; ordrng 1 W11252182 (Glass tray) and 1 W11367904 (Tray cook)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Chardon, OH 44024

Jason N

Job Details: 09/27/2022

"Cc unit oven not workingRan bake and broil tests, unit ignitors are not sparking. Checked all connections on controls, went to check power to DSI board when running bake test, unit ignited. Ran bake and broil tests again. Unit ignited properly. Could not determine what the initial cause of non spark issue was, but unit is now working properly."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Parma, OH 44134

Manny

Job Details: 09/27/2022

"Cc unit squeaking, verified and unit and unit squeaking, took unit apart and found pulley and rollers hard to rotate, replaced pulley and rollers. Opt test ok"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190FZ1

Near Parma, OH 44134

Manny

Job Details: 09/27/2022

"Cc unit intermittently keep saying door no closed, verified and found control with corrosion, tested switches and switches needs to be replaced and no continuity on control from switch tested continuity on harness from control connector to interlock connector and no continuity checked again and good continuity , control, switches and harness needs replaced. Customer will not proceed with the repair ; ordrng 1 W11361144 (Control) and 1 W11087317 (harns-wire) and 1 W11244490 (interlock)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Grafton, OH 44044

David R

Job Details: 09/27/2022

"Clicking noises and unit not starting. Unit will just countdown without going into cycle. Found main control relays are corroded. Ordering main control, latch and drain pump. ; ordrng 1 W11305308 (Control) and 1 WPW10653840 (Latch) and 1 W10876537 (Drain pump) and 2 WP8268961 (Pad)s"

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Geneva, OH 44041

Brian M

Job Details: 09/27/2022

Cc error f1 According to tech sheet needs main control ; ordrng 1 WPW10111606 (cntrl-elec) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Garrettsville, OH 44231

Brian M

Job Details: 09/27/2022

Cc of noise Could not duplicate issue but during inspection found cam pulley to be worn down like teeth not hitting properly Installed new cam from truck stock Ran auto test no issue Advised to watch ; used 1 W10721967 (PULLEY) from stock

We serviced a

MAYTAG stack w/d

Model MED5630HC2

Near Mantua, OH 44255

Brian M

Job Details: 09/27/2022

Customer just wanted to make sure unit was installed properly and questions about usage Advised on settings checked installation OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Mentor, OH 44060

Corina H

Job Details: 09/27/2022

"CC that there is a noise in agitate. Confirmed found the washplate splines are worn. The gearcase splines are also worn. Will need a new geacase and washplate. Cust does not want to repair ; ordrng 1 W10752283 (Washplate) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW2

Near Wickliffe, OH 44092

Corina H

Job Details: 09/27/2022

"CC that the unit is not starting. Confirmed. Checked the control 120 volts to the pump and motor. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 WPW10671941 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Parma Heights, OH 44130

Gabriel P

Job Details: 09/27/2022

Unit had lots of water and it was not draining so use shot vac to empty water and wants I got underneath unit found harness broken and drain pump damage ordering harness but is out of stock customer said that there is a new unit getting deliver by oct 4 that if we dont get there on time to forget it cause unit will be gone ; ordrng 1 W11335100 (Harness)

We serviced a

GE WASHER

Model GTW810SSJ1WS

Near Wickliffe, OH 44092

Corina H

Job Details: 09/27/2022

"CC that the unit will barely fill and agitate then stops. Confirmed. Found the basket seized. Was able to free the basket. Started a drain and spin, spinning freely. Started a normal cycle. The gearcase is grinding. Will need a new gearcase, shifter and sensor. Cust does not want to repair ; ordrng 1 WH38X24734 (Gearcase) and 1 WH05X24735 (Shifter) and 1 WH12X23995 (Shifter) and 1 WH43X25444 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model TGDS740PQ0

Near Mayfield Heights, OH 44124

Corina H

Job Details: 09/27/2022

CC that the unit does not heat. Confirmed. When turning on the igniter will come on and turn the valve on once then stops. Found the gas coils have failed. Replaced the gas coils from t/s. Opt test ok; used 1 279834 (COIL) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Brecksville, OH 44141

Manny

Job Details: 09/27/2022

"Replaced heater, ran test cycle and heater came on for 30 seconds then nothing, tested components and found thermal fix open replaced with TS surplus #WP8557403, unit still not working, called Bj he had me run some test and voltage We determine that unit needs main control and outlet thermistor; ordrng 1 WP8557403 (Thermal fix) and 1 W11133021 (cntrl-elec) and 1 WP8577274 (thermistor)"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Seven Hills, OH 44131

Manny

Job Details: 09/27/2022

"Cc unit not doing anything and sparks when plugged in, informed customer that the sparks are normal when unit is being plugged in, heard pump humming, reset emergency drain and ran diagnostics code f9e1 for long drain, ran test cycle unit finished without any issues, unit working properly at this time called wpl safety line to document findings

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near South Euclid, OH 44121

Corina H

Job Details: 09/27/2022

CC that the bleach goes on the floor. Confirmed. Found the basket leaning to far forward. Raised the front feet. Bleach is not running over the tub ring. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Cleveland, OH 44102

Angel

Job Details: 09/27/2022

Cc that unit started doing the same thing again where they get water in the ff section. Verified and noticed drain tube was clogged up again causing the issue Looked in back and noticed that the drain tube was not installed properly where its supposed to be causing warm air to get in through drain tube causing it to clog up. Steamed out all ice made sure water was flowing properly and that drain tube was set where its supposed to. Did not need compressor and other parts unit is cooling properly and compressor is running perfectly. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near North Olmsted, OH 44070

Marie V

Job Details: 09/27/2022

"Cc that the unit is not making ice. Confirmed, took temps 40* in fresh food and 20* in freezer. Both section evaporator is frozen. Verify both thermistor they are reading in range unit will need control. Cust will defrost unit. Also he will call back if they want to continue. ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC

Near Mantua, OH 44255

Brian M

Job Details: 09/27/2022

Customer showed pop took pic Customer has concerns about wash ability Found unit functioning fine Advised on settings OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Mayfield Heights, OH 44124

Jason N

Job Details: 09/27/2022

"Recovered refrigerant, installed sealed systems parts. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 5.75oz. Of r134a. Low side stable at 3 psi, ff section starting to cool. Advised customer to allow 24-36 hours for unit to return to desired temperatures."

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Fairport Harbor, OH 44077

Joe O

Job Details: 09/27/2022

Installed gear case and actuator. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Beachwood, OH 44122

Joe O

Job Details: 09/27/2022

Cc: squeaking in spinCustomer showed upon arrival a simulated noise by pushing on the unit. Sounds as if the pedestal is rocking causing a squeak. Ran drain and spin. Found unit very well balanced. Advised customer the pedestal is squeaking. Do not see anything coming apart on pedestal. And in high speed spin noise is not present. Found hoses and cord hitting back of unit cause if ticking noise. Unit functioning as designed. Op test ok

We serviced a

KENMORE DISHWASHER

Model 665.14833N511

Near Madison, OH 44057

Dan

Job Details: 09/27/2022

no answer at door or phone; saved tckt

We serviced a

GE REFRIGERATOR

Model GFD28GBLETS

Near Madison, OH 44057

Dan

Job Details: 09/27/2022

"Installed new door switches, op test good"

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Perry, OH 44081

Dan

Job Details: 09/27/2022

"Customer complaint that unit is not starting just beeping, found diagnostics led not flashing, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GHWN4250D1WW

Near Perry, OH 44081

Dan

Job Details: 09/27/2022

"Installed new drain pump , op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Strongsville, OH 44136

David R

Job Details: 09/27/2022

"Customer complaint that unit is making a loud banging noise. Found when in spin mode the drain hose is banging the back of the unit. Zip tied the drain hose to the waterline and also suggested customer to put styrofoam between hose and unit to help as well, unit is good, Op Test Ok"

We serviced a

GE RANGE

Model PGB930SEJ7SS

Near Fairview Park, OH 44126

Marie V

Job Details: 09/27/2022

"Cc that the oven is not cycling or getting to temp. Found oven sensor looked like it was moved or hit with something that is not straight. Started unit to preheat at 350*. Taking temps while unit cycles on and off. Is under range. Cust will call back if she wants to continue.; ordrng 1 WB24X25557 (Oven sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Streetsboro, OH 44241

Brian M

Job Details: 09/27/2022

Cc of noises Found noises to normal operation noises The sound she hears is refrigerant flowing Unit is operating as design Showed customer whirlpool article about normal fridge noises

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mentor, OH 44060

Dan

Job Details: 09/27/2022

"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled and began washing, incoming water temperature at 110 degrees, glasses on upper racks did not fill, wash motor is making grinding noise, unit needs new sump assembly, ran entitlement part is covered under extended warranty, part is out of stock so not scheduling return appointment ; ordrng W11416363 (Sump)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Brecksville, OH 44141

Gabriel P

Job Details: 09/27/2022

"Ran diagnostic found no errors ran calibration and auto test pass ran normal cycle pass also ran drain and spin pass cannot duplicate issue advise to monitor,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHF2399PF4

Near Strongsville, OH 44136

David R

Job Details: 09/27/2022

"Replaced drain tube, cleared all ice. Good. Op Test Ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 09/27/2022

"Cc unit not draining out after cycle and not starting cyclesCustomer stated the unit didnt drain out/was still draining at the end of the cycle. Ran diagnostics, found code f2e1 for uI stuck button. Found customer was washing a large comforter, still inside unit. Removed, and ran auto test cycle, all functions passed. Advised customer if unit still had water in the tub at the end of the cycle, unit would have turned drain pump back on until it was not detecting anymore water. Had customer start normal cycle. Unit started, filled and started washing, let cycle for several minutes. Did not find any issues with unit at this time. Advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near University Heights, OH 44118

Joe O

Job Details: 09/27/2022

Installed gasket. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KWH0

Near Cleveland, OH 44124

Joe O

Job Details: 09/27/2022

"Cc: leaking from door while emptying unitFound water remaining in vent after running unit. Found unit slanted slightly forward. Adjusted legs to lean unit slightly back. Tested. Unit drains water from vent. Put customers trim/ custom kick plate back on, pushes bottom of dishwasher back to leaning forward. Advised customer this is an install issue and unfortunately we cannot correct it."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Garfield Heights, OH 44128

Joe O

Job Details: 09/27/2022

Cc: not workingFound loose connection on power supply. Re connected lines. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FTBL02

Near Cleveland, OH 44102

Angel

Job Details: 09/27/2022

"Cc that unit just keeps beeping and shutting off every 2 seconds. Confirmed could here the beep and unit shuts off and turns back on and unit is cooling good on both sections freezer is at 6* and ff section at 38* but every time it beeps its shuts off and turns immediately back on. Looked in back and control board just shuts off and turns on every about 5 seconds but compressor keeps working because it doesnt give it time to stop running thats why unit is still cooling. Unit will need control board replaced and noticed ui has the display for the temperature no lighting completely unit will need ui as well gave customer estimate with control only because ui is discontinued. He said he will think about it because since unit is old he would rather spend the money on a new unit. Charged service call.; ordrng 1 W10823803 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ06

Near Streetsboro, OH 44241

Brian M

Job Details: 09/27/2022

Cc unit not leveled Found door already adjusted but customer needs to have floor fixed or shim front left side to even out doorsSubfloor is not 100% flat

We serviced a

GE REFRIGERATOR

Model PSC25PSWASS

Near Westlake, OH 44145

Marie V

Job Details: 09/27/2022

"Cc that the unit has mold on dispenser area, that the panel sometimes stops working and they have to reboot unit to get it to work. Panel is working at this point, looked for part, is not longer available. Expla cust best thing would be to clean up inside. Use a little brush to clean up. Show best way to do it.Op test o"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Westlake, OH 44145

Marie V

Job Details: 09/27/2022

"Cc that the the flame is too high on burners and oven too hot. Confirmed. Corrected burners and took temps on oven, is in range. Showed cust owners manual and showed how to calibrate oven per owner manual. Set temp -5*. Op test ok"

We serviced a

MAYTAG DRYER

Model MED6000XW0

Near Cleveland Heights, OH 44121

Jason N

Job Details: 09/27/2022

"Cc unit not heating Ran dryer op test, on both normal sensor dry and timed dry settings. Unit heating up properly. Checked airflow at vent outlet, good airflow, no restriction. Ran times day setting for several minutes, unit cycling on and off. Could not duplicate a non heat issue at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Columbia Station, OH 44028

David R

Job Details: 09/27/2022

"New build home, customers just moved in. No water going into dishwasher. Took off hose, no water coming through hose. Found water line on backwards. Corrected, tested, good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Maple Heights, OH 44137

Gabriel P

Job Details: 09/27/2022

"Found unit with lots off water drain water then took drain pump out it was overheating replace drain pump,opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 106.5177351

Near Mentor, OH 44060

Dan

Job Details: 09/27/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 40 degrees, evaporator fans are running, compressor and condenser fan are running, partially frost pattern on both fresh food section and freezer section evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier ; ordrng 1 WPW10143759 (Drier) and 1 WPW10643261 (Ff evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX700XL0

Near Eastlake, OH 44095

Dan

Job Details: 09/27/2022

"Installed new motor and capacitor, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near South Euclid, OH 44121

Corina H

Job Details: 09/27/2022

"CC that the food is freezing in the ff section. Confirmed. 20-30*. Found the damper stuck open. Will need a new damper. Cust does not want to repair at this time; ordrng 1 W11317276 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Richmond Heights, OH 44143

Jason N

Job Details: 09/27/2022

"Cc unit not starting bake cycle, customer states its the same issue as last time.Found fault code on display f1e0 for eepromm communication error. Unplugged unit for 1 min. Plugged back in and started bake cycle. Let cycle several times. Canceled bake cycle and restarted, unit ignited and cycled. Quoted customer main control as potential issue. Customer declined at this time, estimate only, collected service. Retrieved keypad panel. ; ordrng 1 W11050551 (Control board)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS1A

Near Warrensville Heights, OH 44128

Joe O

Job Details: 09/27/2022

Cc: door not opening properlyFound unit not installed properly. No mounting hardware on 1 side of unit caused hinge to hit screw. Pulled 1 mounting screw straightened unit. Advised customer unit will need screws installed as there is no holes to mount unit.

We serviced a

WHIRLPOOL HOOD

Model WVW53UC0LS

Near Columbia Station, OH 44028

David R

Job Details: 09/27/2022

"New build home, just moved in March 2022. Got pics of closing documents. Cc unit motor will not turn off and also making scrapping noises. When motor is turned off it is running and noises. When turned on it is humming. Ordering motor and control ; ordrng 1 W11568738 (Control) and 1 W11351717 (Motor)"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS356ESS00

Near Avon Lake, OH 44012

Marie V

Job Details: 09/27/2022

"Cc that right front burner stays clicking. Confirmed. The switch was not sitting all the way, causing it to no stop clicking. Corrected issue, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model krmf706ess05

Near Aurora, OH 44202

Brian M

Job Details: 09/27/2022

Cc icemaker leaking Found ice fan not running and icemaker error e5 Needs fan motor and ice maker ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11579560 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFW1

Near Beachwood, OH 44122

Corina H

Job Details: 09/27/2022

"CC that the unit drain pump is not turning off. Confirmed. Checked the drain pump clear. Checked the pressure hose, clear. Will need a drain pump. ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Bedford, OH 44146

Joe O

Job Details: 09/27/2022

Installed control. Tested. Steamed out remaining frost build up. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, OH 44132

Jason N

Job Details: 09/27/2022

"Cc unit making a loud noise during spinRan auto test cycle, found splutch slipping during spin. Found pulley teeth worn. Replaced cam using truck stock part. Ran auto test and calibration. All functions passed, no abnormal noise heard. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Olmsted Township, OH 44138

David R

Job Details: 09/27/2022

"Customer will need a control board and socket. Customer heard a pop, light underneath stopped working. Relay for control no power. Ordering control and socket. 8206232a; ordrng 1 8206232a (Light) and 1 W11342846 (Control) and 1 W10210871 (Socket)"

We serviced a

MAYTAG REFRIGERATOR

Model MF12568AES

Near Aurora, OH 44202

Brian M

Job Details: 09/27/2022

Installed icemaker OP Test Ok

We serviced a

GE REFRIGERATOR

Model PYE22KSKLSS

Near Avon Lake, OH 44012

Marie V

Job Details: 09/27/2022

Cc that freezer handle is coming loose. Used lock tite to adjust. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Mentor, OH 44060

Jason N

Job Details: 09/27/2022

"Cc unit making popping noise randomlyRan diagnostics test functions, including force defrost mode. No abnormal noises heard. Set unit back into cooling mode and observed for several minutes. No abnormal noises heard. Icemaker is turned off. Unable to duplicate noise concerns at this time. Advised customer that usually a popping or cracking noise is due to thermal expansion and contraction of liner when cooling or when in defrost mode."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Fairview Park, OH 44126

David R

Job Details: 09/27/2022

Replaced control. Found loose connection on one of the wires to control. Corrected. Leveled unit. Cooling correctly. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Cleveland, OH 44102

Angel

Job Details: 09/27/2022

Cc that unit was not spinning or draining. Verified in diagnostics and unit had and F9E1 not draining tried a manual drain in diagnostics and nothing looked underneath unit and found wire came off from drain pump reconnected wire tested unit and it started draining as should. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX00

Near Cleveland, OH 44111

Angel

Job Details: 09/27/2022

Cc that unit after he was working with the touch panel the fans stopped working and stopped cooling. Tested unit and nothing was running only if you put it into diagnostics and get out but stops running again u it is doing the same thing it was doing in The beginning ordering control and ui. ; ordrng 1 W11306696 (Control) and 1 WPW10624574 (Power sup. Board) and 1 W11404241 (Ui)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Maple Heights, OH 44137

Gabriel P

Job Details: 09/27/2022

Customer complaint of wrinkle clothing of washer wants cycle is done advise thats normal calling whirlpool to document, working as design

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Cleveland, OH 44111

Gabriel P

Job Details: 09/27/2022

"Found error code f3e1 float switch advise customer to use two tablespoons of softener and detergent also took hose out off float switch blow threw it there was a little amount of water there then took float switch filter out from basket and clean it out there was some debri inside then put back together delete error code and ran auto test pass,opt test ok if it continues to have issue it made need float switch"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW03

Near Jefferson, OH 44047

Dan

Job Details: 09/27/2022

"Installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704LPA0

Near Bay Village, OH 44140

Angel

Job Details: 09/27/2022

Replaced pump assembly tested unit. Opt test ok.

We serviced a

SAMSUNG DRYER

Model dv410agwxaa

Near Geneva, OH 44041

Dan

Job Details: 09/27/2022

"Installed new gas valve, op test good"

We serviced a

AMANA DISHWASHER

Model ADB1100AWW5

Near Shaker Heights, OH 44120

Corina H

Job Details: 09/27/2022

Replaced the drain hoses. Started a cycle. No leaks. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE REFRIGERATOR

Model n/a

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/27/2022

Cc unit tripped breaker Found compressor locked up Unit is a r12 system not repairable

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/27/2022

"Defrosted unit found that drip pan is completely rusted out Installed evap cover and thermistor Needs pan ; ordrng 1 W11162078 (pan-drip), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model PDT845SSJ2SS

Near Sheffield Lake, OH 44054

Marie V

Job Details: 09/27/2022

"Cc that the unit is not working. Unit is getting 120V. Control is blinking fast. Per tech sheet theres a software error. Unit will need control. ; ordrng 1 WD21X24903 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6000AW0

Near Madison, OH 44057

Dan

Job Details: 09/27/2022

"Customer complaint that plastic pieces broke off of lint trap and now unit will not start, started normal dry cycle, unit started and heated, found lint screen doors broken off, unit needs ne lint screen door assembly, customer does not want repair ; ordrng 1 W10905013 (Door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Westlake, OH 44145

Angel

Job Details: 09/27/2022

Replaced drain pump tested unit to make sure pump is functioning. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Ridgeville, OH 44039

David R

Job Details: 09/27/2022

"Replaced gearcase, slider and main control. Ran diagnostics. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44113

Manny

Job Details: 09/27/2022

"Unit have body damage, top cover is shattered and top cross bar is bend and dispenser is broken and unit have the shipping bolts still in but due to whatever felt on the unit bent the shipping bolts so chances of tub being damaged, tried removing the bolts but suspension rods are broken and tub will fall if taken off; ordrng 1 W10580618 (housing) and 1 W10580651 (plate) and 1 W11120585 (Cross bar) and 1 W10583233 (bracket) and 4 W10754041 (Suspension)s and 1 W11035619 (top)"

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Chagrin Falls, OH 44023

Joe O

Job Details: 09/27/2022

Cc: leakingRan test cycle. Found mis directed spray from steam. Needs valve and nozzle; ordrng 1 W11230609 (nozzle) and 1 W11216837 (valve)

We serviced a

GE DRYER

Model GFD85ESPN0RS

Near Painesville, OH 44077

Jason N

Job Details: 09/27/2022

Installed drum. Noticed support rollers in the back are now damaged. Customer states they have been using the unit entire time with cracked/damaged drum. Support rollers will now need replaced to finish repair. ; ordrng 3 WE03X10016 (Roller assy)s

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Cleveland, OH 44103

Corina H

Job Details: 09/27/2022

"CC that the unit takes a long time. Confirmed. When rotating the knob all the lights turn on. Ran diag f8e1 long fill. Checked to hot and cold, good. Drain hose is good. Will need a new control. ; ordrng 1 W11608058 (Control)"

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/27/2022

Could not find noise on screw the screw a little bit just incase it is whats making there noise but other than that advise to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrv986fdem01

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/27/2022

"Found freezer drip pan clogged allowing water to come down and built to a sheet of ice also found evaporator on fresh food section ice badly steam and relocate thermistor and put two screws on evaporator cover and foil tape around thermistor and a zip tie,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2295HES

Near Chesterland, OH 44026

Brian M

Job Details: 09/27/2022

Cc low flow Found line pinched behind cabinet Fixed line OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Jefferson, OH 44047

Brian M

Job Details: 09/26/2022

"Cc unit wont drain Suspect clog Had to remove water from tub Found no clog Bad drain motor Needs drain pump ; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Seven Hills, OH 44131

Manny

Job Details: 09/26/2022

"Replaced heater with previously sent heater, ran test, opt test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Painesville, OH 44077

Dan

Job Details: 09/26/2022

"Customer complaint of buzzing noise and unit is not starting, started normal wash cycle, unit filled wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11416363 (Wash motor)"

We serviced a

KENMORE WASHER

Model 110.268672503

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 09/26/2022

"Ran unit couple times and no leaks found,advise customer to monitor,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Westlake, OH 44145

Marie V

Job Details: 09/26/2022

"Cc that the light is not working. Confirmed. Replaced freezer Light, ice bin is full. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Olmsted Falls, OH 44138

David R

Job Details: 09/26/2022

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 53g R600.Unit starting to cool. Good pressures. Lok Ring on top of drier. Give 24 hours to return to normal temps. Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS05

Near Painesville, OH 44077

Jason N

Job Details: 09/26/2022

"Cc unit not cooling in freezer section and frost buildupFound freezer door not closing all the way due to frost buildup. Cleared frost and ice from freezer section. Lubricated door slides with food grade silicone. Ensured door closing all the way and checked gaskets for proper seal. Gasket are sealing properly, no gaps. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Mentor, OH 44060

Jason N

Job Details: 09/26/2022

"Cc unit heater element caught fire Found piece of black plastic caught under heater element, most likely cause of thermal event. Replaced heater element using customer supplied pre Id part. Ran diagnostics cycle, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Diamond, OH 44412

Brian M

Job Details: 09/26/2022

"Installed suspension, drain pump, lid lock, water valve , gearcase, stator, rotor ,clutch and wash plate. Ran diagnostics no issues or leaks, Ran auto test and calibration OP Test Ok"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Lorain, OH 44055

Angel

Job Details: 09/26/2022

Cc that console was not working. Tried turning on and it would not turn on replaced console tested unit. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mantua, OH 44255

Joe O

Job Details: 09/26/2022

Installed mounting hardware. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Maple Heights, OH 44137

Manny

Job Details: 09/26/2022

"Cc freezer door not opening all the way and ice container wont come out, verified and door only opened half way and ice container frozen in track, pulled door and ice container track a few times and door open and closed properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Mentor, OH 44060

Dan

Job Details: 09/26/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 71 degrees, found leak at filter drier seam , unit needs new filter drier; ordrng 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL RANGE

Model WEE510SAGW1

Near Rocky River, OH 44116

Marie V

Job Details: 09/26/2022

Took POP. Cc that the unit does not works. Confirmed. Found control shorted. Will need control and panel. Office will contact once they have eta on the part. ; ordrng 1 W10894098 (Control) and 1 W10893945 (Panel)

We serviced a

KENMORE WASHER

Model 11020902990

Near South Euclid, OH 44121

Jason N

Job Details: 09/26/2022

"Installed lid lock, ran fill/wash test then switch to drain and spin. All functions passed. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL3

Near Painesville, OH 44077

Dan

Job Details: 09/26/2022

"Installed new sump assembly, op test good"

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Amherst, OH 44001

Angel

Job Details: 09/26/2022

Cc that unit stopped making ice. Took temperatures and ff section was at 38* and freezer was at 6* tried cycling icemaker it cycled but never called for water tried cycling again started cycling and stopped would not cycle anymore tried resetting and nothing. Replaced icemaker with new one tested icemaker and it cycled and filled as should. Opt test ok.; ordrng 1 W10882923 (Ice maker)

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