Service History 434 | Freds Appliance

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Strongsville, OH 44149

David R

Job Details: 03/21/2022

Replaced upper main control and upper latch. Good. Lights turning off when closing door. Unit is baking correctly. Good. Op test ok. ***return both cores

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Lorain, OH 44053

Gabriel P

Job Details: 03/21/2022

"Found clothes between outer and inner basket took clothes out ran diagnostic test pass,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, OH 44134

Gabriel P

Job Details: 03/21/2022

"Found error long fill no fill again ran manual test on cold water found small amount of pressure going inside unit disconnected hose turn valve saw great pressure replacing valve from t/s ran tap cold and good pressure came out,opt test ok ; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG RANGE

Model MGT8720DS06

Near Parma, OH 44134

Gabriel P

Job Details: 03/21/2022

Replace regulator opt test ok

We serviced a

JENN-AIR RANGE

Model jds9860aap

Near Willoughby Hills, OH 44094

Joe O

Job Details: 03/21/2022

"Installed element. Ran test bake. Customer asked about convect fan being loud and intermittent light staying on. Found door switch bent. Straightened door switch. Found convent fan out of balance. Needs convect fan motor and bladeConvect fan shows discontinued.; ordrng 1 71003203 (fan asy.-(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near North Royalton, OH 44133

David R

Job Details: 03/21/2022

"Replaced drain hose and drain pump. Found more glass in hose, removed. Tested. Good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland, OH 44105

Jason N

Job Details: 03/21/2022

"Installed drive motor. Ran auto test, all functions passed, no abnormal sounds or operation. Op test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Willoughby Hills, OH 44092

Joe O

Job Details: 03/21/2022

Installed wash plate and hub. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Solon, OH 44139

Jason N

Job Details: 03/21/2022

Installed infinite switch for LF burner. Tested burner for proper operation. All elements powering on correctly. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Cleveland, OH 44143

Joe O

Job Details: 03/21/2022

Cc: freezing in ff sectionFound ff temps at 40 degrees. Found freezer temps at 0 degrees. Items in front of vent frozen. Advised customer on loading. Advised customer to not put items directly in front of vent. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5P

Near Walton Hills, OH 44146

Marie V

Job Details: 03/21/2022

Replaced slides and drawer. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Novelty, OH 44072

Jason N

Job Details: 03/21/2022

"Cc unit water dispenser dripping Custom stated water dispenser will periodically drip and leave a small puddle in dispenser catch tray. Replaced valve and dispenser parts. Checked all water line connections at door bottom to ensure good seal. Ran dispenser test several times, did not see any drips at this time. Op test good."

We serviced a

GE WASHER

Model GUD27GSPM1DG

Near Cleveland, OH 44113

Gabriel P

Job Details: 03/21/2022

"Timer did not arrive re ordering timer and rescheduling,; ordrng 1 We04x22654 (Timer)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/21/2022

Found unit agitating in diagnostic but not on regular cycle call whirlpool spoke to rick he ask to replace control and capacitor and latch ; ordrng 1 WPW10482836 (Latch) and 1 W11411581 (Control) and 1 W11227944 (Capacitor)

We serviced a

WHIRLPOOL RANGE

Model RF386PXGQ3

Near Highland Heights, OH 44143

Joe O

Job Details: 03/21/2022

Installed infinite switch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near North Olmsted, OH 44070

Angel

Job Details: 03/21/2022

"Steamed out ball of ice in freezer section Recovered refrigerant replaced compressor, evaporator and filter drier put into a 29 vacuum and recharged unit with 3.7oz of R134. Recommended customer to wait 24hrs for proper cooling. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED8000BW

Near North Royalton, OH 44133

Marie V

Job Details: 03/21/2022

"Cc that the door does not close properly. Confirmed, swapped the catch on door. Had to get door apart to removed. Ask cust to verify. Pass. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/21/2022

"Replace thermistor,ran diagnostic test pass opt test ok"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Maple Heights, OH 44137

Joe O

Job Details: 03/21/2022

"Cc: knocking, rattling noiseFound other 2 rollers warped. Needs front rollersSpoke with bj, he stated to use whirlpool direct replacement. ; ordrng 2 WPW10177428 (support)s"

We serviced a

WHIRLPOOL WASHER

Model WTW8100BW0

Near Mentor, OH 44060

Jason N

Job Details: 03/21/2022

"Installed log valve assembly. Ran manual valves tests, all valves functions normal. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Joe O

Job Details: 03/21/2022

Installed actuator. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVEXWS05

Near Strongsville, OH 44136

Marie V

Job Details: 03/21/2022

Replaced thermostat.op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Gabriel P

Job Details: 03/21/2022

Problem with hinges and bolt broke as well ; ordrng 1 WP2307857 (Right) and 1 W11403572 (Stop door) and 1 W11218690 (Hinge door) and 2 2314023 (Bushing)s and 1 WPW10485980 (Hinge door) and 1 W11474472 (Bolt) and 1 W11474472 (Bolt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Mantua, OH 44255

Brian M

Job Details: 03/21/2022

Cc unit is freezing in the left bin Ran test 41 according to tech sheet and service pointer no issue found Advised to watch and product placement

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near North Royalton, OH 44133

David R

Job Details: 03/21/2022

"Parts sent out are not whats needed, parts sent out hold the feet in place, bottom base. Took pics, there is a metal piece that sits behind the warming drawer slide rail. It connects the part together but it is not on marcone look up, parts sent out part numbers from techline. Calling techline. He could not find metal piece that slide hooks to. Suggested having part researched by parts distributor. ; O-emld tckt"

We serviced a

SAMSUNG DRYER

Model DV48J7700EW/A2

Near North Royalton, OH 44133

David R

Job Details: 03/21/2022

"Replace motor assembly and roller assembly. Tested, Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Seven Hills, OH 44131

David R

Job Details: 03/21/2022

"Replaced heater element, ran diagnostics, good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garfield Heights, OH 44125

David R

Job Details: 03/21/2022

Cc unit clicking and not going through cycle. Cleared error codes. Replaced actuator from t/s, ran diagnostics and calibration. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near North Ridgeville, OH 44039

David R

Job Details: 03/21/2022

"Cc unit will put clothes through extra wash even when not selected, going off balance a lot more often now, unit water level fills up to top, had a squeaking noise a couple weeks ago but stopped by itself. Diagnostics error codes, F0E5 off balance , F2E1 stuck key, F3E1 Pressure System fault. Ran diagnostics test, all components working but it spin and agitate unit is banging loud directly from gearcase. Suspension seems a little weak when pushing down on it. Checked pressure hose for F3E1, clear and not kinked. Gave estimate to customer for replacing Gearcase, suspension rods and control. Customer paid SVC only. Do not order parts.; ordrng 1 W10920541 (Control) and 1 W11130359 (Suspension) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MTW5630TQ1

Near Cleveland, OH 44108

Corina B

Job Details: 03/21/2022

"Replaced the clutch, gearcase, break, cam and coupler Started a cycle. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Mentor, OH 44060

Dan H

Job Details: 03/21/2022

"Installed new water filter housing, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Parma, OH 44129

Angel

Job Details: 03/21/2022

Cc that they did not know how to properly use the unit and that it was clicking and would fill and stop. I explained all functions on unit to customer and explained to him that when the washer is clicking and water comes in and stops in the beginning of the cycle is because the unit is sensing and its a normal operation. Also ran a quick cycle with customer so he can see what the unit does through the cycle. Now customer has a better understanding of how unit operates. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Parma, OH 44130

Manny

Job Details: 03/21/2022

"Cc unit is dead, unit was unplugged when I got there, plugged in unit and unit was stuck in an emergency drain, ran diagnostics and found code F0E5 for off balance load cleared code and ran test cycle, unit finished with no errors, noticed unit no level, leveled unit and ran test cycle and calibration, opt test ok, explain o customer that if he even encounters same issue to hold down start/pause button for qt least 10 seconds and that Ill clear it."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

David R

Job Details: 03/21/2022

"Cc unit not going through cycle. Found lid lock malfunctioning. Cleared codes, replaced latch from t/s. Tested. Ran diagnostics and calibration. Good. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Montville, OH 44064

Joe O

Job Details: 03/21/2022

"Cc: not cooling, control lights shut offFound no indicator lights on control. Attempted to enter diagnostics. Cannot get control to respond. Unit is receiving proper power. Control is receiving proper power. Needs control box Customer does not want to repair at this time ; ordrng 1 W11382529 (Control box), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model DG8410

Near Painesville, OH 44077

Joe O

Job Details: 03/21/2022

Installed igniter. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS00

Near Mentor, OH 44060

Corina B

Job Details: 03/21/2022

Found the wave guide to the magnetron damaged. Took pictures. Will need to reorder. ; ordrng 1 W11346197 (Magnetron)

We serviced a

FRIGIDAIRE DRYER

Model FDE546RES0

Near Painesville, OH 44077

Corina B

Job Details: 03/21/2022

"CC that there a loud screeching and pounding noise when running. Started a cycle with clothes, found the shaft is worn. ; ordrng 1 5303281153 (Bearings) and 1 5303937139 (Glides) and 1 131553600 (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Mentor, OH 44060

Joe O

Job Details: 03/21/2022

"Cc: continuously running, ticking/thumping noiseUnit not running upon arrival. Found temps in ff section at 40 degrees, freezer at 0 degrees. Tested fans damper, and compressor. No abnormal noises. Cycled ice maker. Could not duplicate issue. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW

Near Eastlake, OH 44095

Joe O

Job Details: 03/21/2022

Cc: noise during cycleRan test cycle. Found small rattling noise from venting hitting wall. Blower sounds good. No abnormal noises. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL STACK W/D

Model WFC7500VW1

Near Cleveland, OH 44103

Manny

Job Details: 03/21/2022

"Cc unit is locked full of clothes and water, lock and draining lights flashing, verify and unit display is flashing tried setting the unit to drain pump only hums, removed drain catch and its cleared, pump is seized up and will need to be replaced, customer will not proceed with the repair.; ordrng 1 WPW10465252 (pump Drain), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Wellington, OH 44090

David R

Job Details: 03/21/2022

"Cc unit is shaking a lot. Found drain hose hitting unit, zipped tied and also suggested a cloth to help keep it from hitting back of un it. Also suggested anti vibration pads for unit. Gave estimate for suspension rods if customer wants to replace those. As of know customer said they are going to buy vibration and go from there. Also advise to not overload. I tested unit out with towels and unit was good. SVC to be paid only. Do not order parts. ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, OH 44123

Jason N

Job Details: 03/21/2022

"Installed gas regulator. Turned gas on, checked for leaks, none found. Tested all burners and oven for proper operation. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rocky River, OH 44116

Marie V

Job Details: 03/21/2022

"Cc that when you open the door it opens all the way. Confirmed unit is working as designed. Cam is working as designed. Also floor is not all the way leveled, I have pics. Explain cust that thats how unit works, theres nothing that will stop the door mid way. Called whirlpool tech line. Said that if door is going up and then drops is working as designed."

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Kirtland, OH 44094

Brian M

Job Details: 03/21/2022

"Cc of leak Found leak coming from around sump assembly Leaking on all components Recommend replacement of all parts underneath ; ordrng 1 WD18X22782 (sump manifold) and 1 WD19X25278 (Diverter) and 1 WD19X25187 (Pump) and 1 WD35X10382 (dishwasher sump clam) and 1 WD26X23258 (pump wash kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Amherst, OH 44001

Gabriel P

Job Details: 03/21/2022

"Try replacing out side seal but unit was really tight to get out try couple time until seal broke advise customer to get a contractor to get dishwasher out for me in order for me to replace seal or use unit the way it is cause is not going to leak he the side to use as is,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG520S0FS0

Near Conneaut, OH 44030

Dan H

Job Details: 03/21/2022

"Installed new burner head, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/21/2022

"Cc unit not spinning outRan diagnostics test, some noise during spin cycle. Found basket drive hub starting to wear. Replaced using truck stock part. Ran spin and drain test with clothing load. All functions normal, no abnormal noise heard. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near South Euclid, OH 44121

Jason N

Job Details: 03/21/2022

"Cc unit control panel discolored after self cleanCustomer stated after self clean mode, control panel was discolored and unit display was showing Err fault. Confirmed area on lower control panel is discolored. Found oven flue is misaligned with outlet below console, left side of vent raised up into console area causing heat to contact lower console. Ordering console panel and oven flue. Panel is not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10901802 (Panel) and 1 W11457094 (Flue oven)"

We serviced a

WHIRLPOOL DRYER

Model WED8120HW0

Near University Heights, OH 44118

Jason N

Job Details: 03/21/2022

"Cc unit not powering onChecked power in to unit, found L1 or L2 missing to unit. Checked breaker, not tripped, powered breaker off then back on, no change. Advised customer to have an electrician inspect power supply to unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Cleveland, OH 44111

Marie V

Job Details: 03/21/2022

"Cc that the gaskets are coming off. Confirmed replace gaskets, and steamed out. Tested doors. Added petroleum jelly to the seals. Op test ok."

We serviced a

GE REFRIGERATOR

Model GNE25JGKCFWW

Near Chesterland, OH 44026

Brian M

Job Details: 03/21/2022

Cc unit shut off Found unit plugged in No fans or compressor runningReset power Unit started Advised to watch for 48 hours

We serviced a

WHIRLPOOL DRYER

Model WED4900XW0

Near Cleveland, OH 44124

Brian M

Job Details: 03/21/2022

"Cc unit not turning On found timer to be clicking and buzzing Needs timer ; ordrng 1 WP8566184 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5200EFA3

Near Solon, OH 44139

Brian M

Job Details: 03/21/2022

Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model LSE7806ACE

Near Cleveland, OH 44106

Manny

Job Details: 03/21/2022

"Cc unit leaking, ran normal cycle let unit fill up to max no leaks set unit into a drain no leaks, tilted unit to the side while draining no leaks, ran drain and spin Still no leaks removed front cover and unit is completely dry inside, advise customer to keep an eye on it and if she sees water to give us a call and well take another look."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Cleveland Heights, OH 44106

Manny

Job Details: 03/21/2022

"Cc unit leaking, ran diagnostics cycle and no leaks checked floor and insulation for any water stains and no stains anywhere, unit is working as designed"

We serviced a

KITCHENAID DISHWASHER

Model KUDS25SHWH1

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/21/2022

"Installed console control. Ran wash test, all functions normal. Op test good."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near South Amherst, OH 44001

Angel

Job Details: 03/21/2022

Cc that unit was still dripping from dispenser. Confirmed unit was still dripping replaced water dispenser line tested dispenser and could not see any drops had customer test it herself and opt test was good. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LBJ

Near Ashtabula, OH 44004

Dan H

Job Details: 03/21/2022

"Customer complaint that unit is not cooling properly, fresh food temperature is at 50 degrees, freezer section temperature at 32 degrees, evaporator fan is running , compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs a new evaporator and filter drier , customer does not want repair; ordrng 1 WPW10143759 (Drier) and 1 5303918492 (Evaporator)"

We serviced a

GE RANGE

Model JKP38GOJ3BB

Near Rome, OH 44085

Dan H

Job Details: 03/21/2022

"Installed new bake elements, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Dan H

Job Details: 03/21/2022

"Installed new user interface , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near Avon, OH 44011

Angel

Job Details: 03/21/2022

Cc that unit is not producing enough ice. Verified temps and freezer was at 10* and ff section at 42* but unit was in defrost mode. Verified ice maker got it to cycle and fill and passed. Called BJ and explained issue and stated to replace ice maker because the thermostat on the ice maker might be reading wrong. Ordering ice maker.; ordrng 1 W11556926 (Ice maker)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ4

Near Westlake, OH 44145

Angel

Job Details: 03/21/2022

Cc that unit is rubbing when turning. Verified and unit is not rubbing the only thing that i can hear is the fan running and blowing air and can hear the air passing through the bottom making a sound like if it was rubbing. Unit is functioning as should. Opt test ok.

We serviced a

KENMORE DRYER

Model 110.67902791

Near Cleveland, OH 44135

Marie V

Job Details: 03/21/2022

"Cc that the unit shuts off after 20 min and sometimes it does not stars. Started unit, let the unit run. Almost at 20 min unit motor stared making a weird noise and then stopped. Motor is overheating, cant start unit becau motor starts to hum loud. Unit will need new motor and blower wheel. Cust paid SC will wait on landlord to see if they continue.; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Painesville, OH 44077

Dan H

Job Details: 03/21/2022

"Customer complaint that led lights are out, installed new led module, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near Cleveland, OH 44130

Marie V

Job Details: 03/21/2022

"Cc that the unit leaks but not all the time. Unit is tilted, leveled legs and also found lots of suds. Told cust to run a clean washer cycle to help cut down on the suds because that can also cause a leak. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Bay Village, OH 44140

Angel

Job Details: 03/21/2022

Replaced lid. Opt test ok.

We serviced a

KITCHENAID WALL OVEN

Model KEBK101SSS04

Near Cleveland, OH 44130

Marie V

Job Details: 03/21/2022

Replaced heating element. Preheated unit to 350*. Took temps. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kent, OH 44240

Brian M

Job Details: 03/21/2022

"Customer concerned with multiple issues , auger motor, lights and freezer fan loud Customer had unit unplugged and off for several days unit is completely defrosted Lights are working unit is cooling only thing I can confirm is the issue with auger motor Quoted for motor Advised to let run and watch over the next 48 hours ; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Oberlin, OH 44074

David R

Job Details: 03/18/2022

"Cc unit making slow ice. Filter just has been replaced. Found ice stuck in icemaker water line. Cleared, tested. Good, icemaker called for water and cycled. Op test ok."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Geneva, OH 44041

Joe O

Job Details: 03/18/2022

Cc: not heatingFound igniter pulling 0 amps. Igniter receiving proper power. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Willowick, OH 44095

Joe O

Job Details: 03/18/2022

"Cc: no hot waterFound error code f0e4(spin limited by water temp) f3e2(inlet water temperature fault). Customers information from warranty company was incorrect. Spoke with BJ, stated Customer needs to contact warranty company to get correct dispatch"

We serviced a

KENMORE RANGE

Model 62946799890

Near Madison, OH 44057

Dan H

Job Details: 03/18/2022

"Customer complaint that oven element is broken, confirmed, element is receiving 240vac, unit needs new element, called landlord, no answer; ordrng 1 WP74010750 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Cleveland, OH 44109

Corina B

Job Details: 03/18/2022

Called Ron from whirlpool. Found the frame damaged. Called t/l Anthony unit is non repairable. Cust is going to call customer service

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Oberlin, OH 44074

David R

Job Details: 03/18/2022

Replaced water valve per techline request. Customer to monitor unit.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Sheffield, OH 44054

Gabriel P

Job Details: 03/18/2022

Found motor humming when press start but when turning basket it start tumbling ordering motor and blower ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower)

We serviced a

MAYTAG WASHER

Model MVW6230HC1

Near Painesville, OH 44077

Jason N

Job Details: 03/18/2022

"Cc unit not cycling properlyCustomer stated unit is not correctly filling with water, fills at intervals, and display is not showing whats actually happening in cycle. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Had customer start normal cycle with clothing load. Advised her on the different steps the unit takes during the cycle. Found no issues with unit at this time. Unit is working as designed. Called WP techline, Adrian, based on information provided, documented that unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Jason N

Job Details: 03/18/2022

"Cc unit freezing food in ff section Customer stated unit if freezing multiple products in the ff section. Checked evaporator frost pattern in freezer. Found coils bare, small amount of frost on capillary tube. Unit has refrigerant leak, will need sealed system repair, evaporator and compressor w/recharge. Quoted customer expense for repair, they declined repair."

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 03/18/2022

"Cc unit not working Ran dryer op test, unit will not tumble, motor buzzes for a few seconds then stops. Able to rotate drum by hand, blower wheel free spinning, no obstructions. Checked power in to motor from control relay, good at 122v. Unit needs drive motor. ; ordrng 1 W11549461 (Drive motor)"

We serviced a

KENMORE WASHER

Model 11023102310

Near Montville, OH 44064

Brian M

Job Details: 03/18/2022

Installed clutch Ran test cycle and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS22QAAL10

Near Chardon, OH 44024

Brian M

Job Details: 03/18/2022

"Cc unit not making ice Found Icemaker not calling for water ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Westlake, OH 44145

Angel

Job Details: 03/18/2022

Arrived at home and compressor was still not received only drier filter. Spoke with Jess and said to reschedule for Monday.; schdld next appmnt for 3/21 MON AM

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Elyria, OH 44035

Angel

Job Details: 03/18/2022

Cc that strike broke. Confirmed strike was broken replaced with new one. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/18/2022

"Replace gasket but didnt found anything wrong with hinges they are not broken or wear explain customer on how to better pull rack,opt test ok"

We serviced a

JENN-AIR RANGE

Model JDS9860BDW

Near Painesville, OH 44077

Dan H

Job Details: 03/18/2022

"Customer complaint that oven temperature is off, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 230 degrees, unit needs new control ; ordrng 1 WP8507P232-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 03/18/2022

Techline said there is some sort of air restriction causing unit not to cool properly in FF and having it not make ice. Went over list of parts that were replaced. Techline suggest additional seal on icebox. Testing and replaced FF thermistor and possibly main control as well. Ordering seal, thermistor and main control. Setting as 2 count. ; ordrng 1 W10673884 (Seal) and 1 W11380560 (Main control) and 1 W10633627 (Evap fan motor) and 1 W10846539 (Fan) and 1 WPW10764668 (Icemaker) and 1 WPW10453401 (Power supply) and 1 WPW10277799 (Thermistor with harness) and 1 W11032800 (FZ harness)"

We serviced a

GE RANGE

Model JB625DK1BB

Near Beachwood, OH 44122

Manny

Job Details: 03/18/2022

"Replaced element, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Wickliffe, OH 44092

Dan H

Job Details: 03/18/2022

"Customer complaint of humming noise for hours after cycle is completed, ran diagnostics no error codes found, started normal wash cycle, canceled unit drained out, vent fan is not shutting off, unit needs new control; ordrng 1 W11410063 (Cntrl)"

We serviced a

JENN-AIR WALL OVEN

Model JMW9527DAS

Near Brooklyn, OH 44144

Corina B

Job Details: 03/18/2022

"CC that the oven is taking long to heat. Heated oven to 350*. Bake element is turning on. Waited 20 minutes, correct temp. Could have a relay sticking. Will need a new control and sensor. ; ordrng 1 WP74009716 (Control) and 1 WP74008369 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model PYE2300AYW.

Near Cleveland, OH 44102

Corina B

Job Details: 03/18/2022

Replaced the thermal fuses. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Parma, OH 44130

Marie V

Job Details: 03/18/2022

"Cc that the clothes comes out all wrinkled and that thinks that the hoses are backwards the clothes are warm by the end of cycle and theres water in the UI. Ran diag found error code F0E4 spin limited by water temp. Hot and cold were reversed. Corrected issue. Explain cust that rinsing with hot water causes the clothes to wrinkles, fade and shrink. Started a load, Rebooted unit. Op test ok."

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 03/18/2022

"Installed updated lid lock assembly. Ran spin and rain test, lid locked and cycled properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Highland Heights, OH 44143

Joe O

Job Details: 03/18/2022

Cc: not workingFound error codes f5e1(lid switch fault). Ran auto test. Found hot water shut off to unit. All functions are working. Ran calibration. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Parma, OH 44134

Corina B

Job Details: 03/18/2022

CC that there is not enough water pressure coming out of the spray arms. Confirmed. Found the pump and motor not running. Checked the control 120 v9lts to the pump. Will need a pump. Part is still under warranty. ; ordrng 1 WPW10591570 (Pump and motor)

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW

Near Brook Park, OH 44142

Marie V

Job Details: 03/18/2022

"Cc that the unit drum is out of alignment. Tested unit.unit will need new basket. And outer tubs. Front and rear. Basket is not longer available. Cant be repair. ; ordrng 1 8182232 (Basket) and 1 W10772617 (Tub outer) and 1 W10772612 (Tub outer), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS00

Near Maple Heights, OH 44137

Brian M

Job Details: 03/18/2022

Installed thermostat Unit kicked on Advised to watch abs let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8900BW0

Near Strongsville, OH 44136

David R

Job Details: 03/18/2022

"Replaced valves. Hinges not replaced yet. Lid is damaged where it meets hinge, and hinge arms are rusted and wont come out. Ordering lid and hinge arms.; ordrng 1 W10842412 (Lid) and 1 WPW10544328 (Hinge arm right) and 1 WPW10544329 (Hinge arm left)"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXL2

Near Strongsville, OH 44149

David R

Job Details: 03/18/2022

Replaced bellow. Ran entire quick wash cycle. Good. Unit is working properly. Op test ok.

We serviced a

GE WASHER

Model WHDSR316G3WW

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/18/2022

"Found motor not starting which is not spinning check latch is good also and timer making loud noise giving estimate landlord will not fix and he also said hes driving that he will call the office to paid for svc; ordrng 1 WH20X10093 (Motor) and 1 WH49X10088 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44109

Marie V

Job Details: 03/18/2022

"Cc that the unit was making a loud noise when spinning. Ran diag, no error code. Verify unit underneath, removed cover, good. Verify damper. Bounce once. Started a drain and spin with jackets in it. Pass. Expla cust that if the unit is a little off balance it will create a banging noise. Pause the unit and rearrange the clothes and press start. It will continue to finish the cycle. As is now unit is working as designed. Op test ok"

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