Near Brooklyn Heights, OH 44131
Jason N
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not filling correctly.Customer stated installers hooked up unit, and told them that the water valve was bad and need replaced. Found inlet water valve housing cracked, leaking water. Unit needs inlet water valve.; ordrng 1 WPW10327249 (water inta
Near Chardon, OH 44024
Jeff M
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KRSF705HBS00 Installed new part unit tested good
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01 The door just needed shimmed ashamed the door unit tested good
Near Cleveland, OH 44111
Dan H
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Installed new valve, op test good"
Near Gates Mills, OH 44040
Joe O
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW7500GW2 Installed control and ui. Ran auto test and calibration. Op test ok
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 10/27/2020
STACK W/D FRIGIDAIRE FFLE3900UW0 I called Frigidaire tech line because after install the new board the dryer work but the washer did not it had a lock error I tested the lock a test of the wiring harness everything tested good needs a new control board the one that was sent was bad I cal
Near Lorain, OH 44052
Corina B
Job Details: 10/27/2020
WASHER WHIRLPOOL RTW4516FW2 "CC that the unit will not fill. Found the drain hose is shoved into the drain hole with no air gap. Removed the drain hose put an air gap in drain hole. Started a load of of clothes sensed, filled and started to wash. Optest ok"
Near Gates Mills, OH 44040
Jeff M
Job Details: 10/27/2020
MICROWAVE WHIRLPOOL WMH32519CT The unit will work and then not work lights in the fan or not working needs a control board trance former magnetron and capacitor; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 WPW10693025 (magnetron) and 1 WPW10729328 (cntrl-elec)
Near Avon, OH 44011
Corina B
Job Details: 10/27/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ Replaced the transformer and capacitor. Heated a glass of water. Optest ok.
Near Cleveland, OH 44102
Dan H
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW6120HC0 "Customer complaint of f0e9 error code and unit is not spinning out clothes, ran diagnostics found f9e9(unknown ), f0e2(over suds), f7e7(motor unable to reach target rpm), f0e5(off balance), and f0e9(off balance pause) error codes, found run capacitor
Near Broadview Heights, OH 44147
David R
Job Details: 10/27/2020
WASHER ROPER RTW4516FW2 "Cc unit not cleaning clothes. Not going through cycle all the way. Checked and had correct 120 from outlet. Went into diagnostics, found F8E1 No fill long fill error code. Checked and valves going into unit were not all the way opened. Corrected, tested,
Near Rocky River, OH 44116
Dan H
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW5000DW "Customer complaint that unit is not spinning and hot water keeps filling, unit spins, hot water valve is only energized when unit asks for hot water, unit is operating as designed"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc: door was not opening properlyCustomer stated after previous repair the door was hard to open. Advised customer something may have been stuck causing the door to be hard to open. Checked glides. Could not duplicate issue. Unit functioning as designed.
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 10/27/2020
WASHER WHIRLPOOL MVW6230HW0 Gear case is leaking oil. Needs a new case motor belt clutch actuator; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 W11423758 (GEAR CASE )
Near Fairview Park, OH 44126
Dan H
Job Details: 10/27/2020
REFRIGERATOR IKEA IX5BBEXDS00 "Customer complaint at unit is not making ice, confirmed, ice maker did not cycle, ice maker is receiving 120vac, installed new ice maker, op test good ; used 1 4317943 (Ice maker) from stock"
Near Seven Hills, OH 44131
Jason N
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Cc unit doors not leveled.Ran entitlement for purchase date, under yrAdjusted door leveling using front leveling feet, customer satisfied. Op test good."
Near Moreland Hills, OH 44022
Corey L.
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KBFN402ESS01 "Installed parts listed, op test good"
Near Westlake, OH 44145
Dan H
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Installed new user interface, drain pan and drain tube, op test good"
Near North Royalton, OH 44133
David R
Job Details: 10/27/2020
REFRIGERATOR GE DFE28JMKBES "Cc not cool. Compressor and fans running. Twin cool. Checked temps 70* both compartments. Found compressor running a little hot, condenser fan is good. Looks like someone already preformed a sealed system on unit. No UV filter drier. Sealed system leak.
Near Reminderville, OH 44202
Jason N
Job Details: 10/27/2020
OTR MICROWAVE MAYTAG MMV1174FW3 Cc unit door trim crackedConfirmed door trim cracked on bottom on unit door. Replaced door using customer supplied pre Is part. Op test good.
Near Auburn Township, OH 44023
Jason N
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Cc unit not coolingCustomer stated husband worked on it, then it was good for a week, now it’s back to not cooling again. Temps in ff at 60, freezer at 35. Found evap frosted over. Ran diagnostics, thermistors checked good, evap fan functions test good,
Near North Ridgeville, OH 44039
Dan H
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW8000DW5 "Installed new control and user interface , op test good"
Near Lorain, OH 44053
Corina B
Job Details: 10/27/2020
WASHER WHIRLPOOL WFW5620HW0 CC that the unit is leaking. Found a tear in the bellow. Replaced the bellow. Started a cycle. Optest ok.
Near North Royalton, OH 44133
David R
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Replaced invertor. Compressor kicked right on, unit started to cool. Condenser motor not running. Getting 120 from control. Tested motor, open. Ordering motor; ordrng 1 W11127829 (motor-cond), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
Corina B
Job Details: 10/27/2020
DRYER GE DCVH660EH0WW "CC that there is a noise when running and a piece of felt fell off. Found the bearings and the felt worn. Will need new bearings and he felt. Pd sc with other program. ; ordrng 1 WE09X27634 (Felt) and 2 WE1M504 (Bearings)s and 2 WE1M1067 (Bearings)s, use
Near Bainbridge Township, OH 44023
Jason N
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit leaking yellow dust.Customer stated they noticed yellow dust along the side of the unit, and then pulled it out and found more behind the unit, on the back of the unit and on the floor. They cleaned it up and called for service. Pulled unit out,
Near North Ridgeville, OH 44039
Corina B
Job Details: 10/27/2020
DRYER WHIRLPOOL WED8000DW4 "Replaced the wire harness. F4e1 heater relay. Checked the connections, good. Checked the fuses and heater, good. Will heat in diag. Will need a main control; ordrng 1 W11133021 (Control)"
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 10/27/2020
DISHWASHER KITCHENAID KDTM804ESS2 The units adjuster are broken and the left link failed ; ordrng 1 8194001 (LINKS) and 1 WPW10546503 (adjuster)
Near Olmsted Township, OH 44138
Corina B
Job Details: 10/27/2020
DRYER MAYTAG MED6200KW0 CC that the unit does not heat and it smells. Found the red wire on the black and the black wire on the red. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the inside and the vent clear. Could not find
Near North Ridgeville, OH 44039
Dan H
Job Details: 10/27/2020
WASHER WHIRLPOOL WFW6620HC0 "Customer complaint that unit is leaking and shaking, found evidence of water leaking from dispenser, unit needs new dispenser per service pointer W11481731, dispenser has been ordered and is back ordered, advised customer that the office will reach out
Near Kent, OH 44240
Brian M
Job Details: 10/27/2020
SXS REFRIGERATOR WHIRLPOOL ED2FHEXVT01 Installed bracket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Olmsted Falls, OH 44138
Dan H
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Customer complaint that the door hinge is broken, confirmed, unit needs new right hinge; ordrng 1 WP2182181 (Thimble) and 1 W10901047 (Hinge)"
Near Olmsted Falls, OH 44138
Dan H
Job Details: 10/27/2020
DRYER KENMORE 110.6120201 "Customer complaint that unit is not heating on timed dry cycle, confirmed, found timer contacts c-h open and timer contacts c-a also open, unit needs new timer, customer does not want repair at this time ; ordrng 1 WPW10186032 (Timer), used 1 SHIPPING (s
Near Brimfield Township, OH 44240
Brian M
Job Details: 10/27/2020
DRYER WHIRLPOOL WED7120HW2 Replaced control and UI OP Test Ok
Near Newburgh Heights, OH 44105
Corina B
Job Details: 10/27/2020
RANGE WHIRLPOOL WFC310S0ES0 Replaced the switches. Optest ok
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW5105HW0 "Replaced control, calibrated, op test good"
Near Cleveland, OH 44120
Joe O
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 "Cc: not filling, soap just sitting in the bottom of unitFound unit is filling, but not washing. Found loose connection at control to sump assembly. Reinserted connection. Ran test cycle. Op test ok"
Near Aurora, OH 44202
Brian M
Job Details: 10/27/2020
REFRIGERATOR GE GSH25JSDBSS "Cc unit leaking from freezer Found icemaker to be leaking when filling up Needs icemaker ; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling) from stock"
Near Jefferson, OH 44047
Jeff M
Job Details: 10/27/2020
RANGE WHIRLPOOL WFE525S0HT1 Power cord and wiring harness is damaged also needs a control board; ordrng 1 PT500L (cord-power) and 1 W11316354 (cntrl-elec) and 1 W11449104 (HARNESS )
Near Strongsville, OH 44149
Corey L.
Job Details: 10/27/2020
DRYER WHIRLPOOL WGD5620HW1 "Customer complaint door is squeaky when opening and shutting, confirmed, squeaking coming from hinge pivot points, added a little grease and worked it in, no change, advised customer there may not be much we can do about the noise but can try to replace
Near Broadview Heights, OH 44147
David R
Job Details: 10/27/2020
DRYER WHIRLPOOL MEDX655DW1 "Replaced timer. Put at 30 mins on timed dry. Watched time go down, good. Op test ok."
Near Grafton, OH 44044
David R
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW8040DW4 "Cc of noise, clicking noise was happening for a while and then out of no where stopped making noise, made it in spin. Ran unit diagnostics, no error codes. Ran through diagnostics. All components working. Looked underneath unit, no dings of spillage. Uni
Near Cleveland Heights, OH 44106
Joe O
Job Details: 10/27/2020
REFRIGERATOR GE PFSS5NJWASS "Cc: intermittently not coolingCustomer states unit will get down to temp at night, then throughout the day will temps will raise. Found temps in unit at 48 degrees in ff section and 50 degrees in freezer. Found compressor not running. Found inverter is r
Near Saybrook Township, OH 44004
Jeff M
Job Details: 10/27/2020
REFRIGERATOR MAYTAG MFF2558VEM5 Found the drain kit was frozen installed truck stock unit tested good whirlpool covers the cost of the part; used 1 W10619951 (TUBE-DRAIN) from stock
Near Columbia Township, OH 44028
Corey L.
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL KRSC703HBS00 "Customer complaint frz temp jumping from -3 up to like 5 and back down and fridge got up to 53, temps were 43ff and -1 frz, advised customer the frz compartment will go through defrost cycles resulting in a slight temperature swing, found ff evap frozen
Near Middlefield, OH 44062
Joe O
Job Details: 10/27/2020
WASHER MAYTAG MVWB765FW4 "Cc: leaking from dispenserFound error codes f3e2(I let water temp fault), f0e4(spin limited by water temp). Found water lines are connected correctly. Found thermistor reading out of range. Needs water valve. Replaced water valve. Ran auto test and calib
Near Kirtland, OH 44094
Jason N
Job Details: 10/27/2020
DISHWASHER KENMORE 665.12783K310 "Ran diagnostics, found codes 8-4 for drain pump electrical problem, 6-4 for float switch open. Ran diagnostics cycle, unit not draining at the end. Pulled drain pump, found plastic debris stuck in impeller. Ran wash test and then cancel drain, unit not d
Near Cleveland, OH 44109
Corey L.
Job Details: 10/27/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint of several small dents on backsplash, confirmed small dents seen on console, replaced with part sent, popped out dent on left side panel as well"
Near North Royalton, OH 44133
David R
Job Details: 10/27/2020
DRYER SAMSUNG DV405ETPASU/AA "Water damage was due to hose coming out stand alone pipe or stand alone pipe broke behind dryer, water went all over floor and a lot of water went into bottom of dryer, per what customer said. After that heater is not turning on. Found open heater and te
Near Trumbull Township, OH 44084
Jason N
Job Details: 10/27/2020
RANGE KENMORE 790.9280302 "Cc unit oven not heatingCustomer stated neither bake or broil will turn on. Checked power into unit, good at 233v. Ran bake test and broil test, missing L from double relay to both elements. Unit needs control board. Customer not repairing, estimate only
Near Concord Township, OH 44077
Joe O
Job Details: 10/27/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Cc: not cooling properly in ff sectionFound temps in ff section at 56 degrees, and freezer at 7 degrees. Ohmed out thermistors, and defrost circuit. All checked good. Spoke with BJ, Found both ff door gaskets torn, allowing a lot of warm air in. BJ state
Near Madison, OH 44057
Joe O
Job Details: 10/27/2020
FREEZER UPRIGHT KENMORE 253.2204241 "Cc: not cooling, not doing anythingFound temps at 42 degrees. Found compressor not running. Found defrost timer stuck on defrost, not cycling. Needs defrost timer; ordrng 1 5304518034 (TIMER2841), used 1 SHIPPING (shipping and handling) from stock"
Near Maple Heights, OH 44137
Corey L.
Job Details: 10/26/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint oven not working but cooktop burners work, confirmed electric range, control dead, burners heat, unit needs control W11295998"
Near Walton Hills, OH 44146
Corey L.
Job Details: 10/26/2020
DISHWASHER KITCHENAID KDTE204DSS0 "Customer complaint dw not draining out, found drain failed, getting proper power, unit needs drain pump; ordrng 1 WPW10531320 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
Near Brooklyn, OH 44144
Gabriel P
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Compressor is reading to high on wattage and amperage 849 also there’s no frost on evaporator temperatures are in 67 degrees will order compressor,evaporator and two filter dryer ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW1
Near Cleveland, OH 44102
Gabriel P
Job Details: 10/26/2020
DISHWASHER KITCHENAID KDPM604KPS0 Found leaking from blower ordering parts needed ; ordrng 1 W11025634 (CAP) and 1 W11038734 (DUCT VEN ) and 1 W11184028 (GASKET ) and 1 W11414073 (VENT ) and 1 WPW10348408 (screw)
Near Independence, OH 44131
Corey L.
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "Installed wire harness, op test no good, found female connection to white wire going into liner spread open not making good contact when connected, closed female pin to give good contact, op test good"
Near Independence, OH 44131
Corey L.
Job Details: 10/26/2020
WASHER MAYTAG MVWC465HW2 "Customer complaint only hot water washing, found hot/cold supply lines reversed, switched, cleared over temp fault, op test good"
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG505M0BS3 "Replace parts,opt test ok"
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/26/2020
WASHER MAYTAG MVWX655DW1 "Found hose on floor again explain customer to not leave hose on floor replace parts ran calibration and auto test pass,opt test ok"
Near Willowick, OH 44095
Joe O
Job Details: 10/26/2020
WASHER GE GTW330ASK2WW Cc: not cyclingFound error codes 31(out of balance) 26(out of balance) 27(water accessibility) 18(drain pump error) 6(flood level). Manually tested drain pump. Unit drained. Grinding noise in drain. In diagnostics all functions are working. Needs control
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/26/2020
RANGE WHIRLPOOL SVD48600P Found latch broken but is discontinued no longer available d
Near Brecksville, OH 44141
Corey L.
Job Details: 10/26/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Customer complaint ice maker was not making ice and so switch was shut off and back on now making ice but red light is flashing by switch, advised this is normal operating blinking 2 quick pause one second and repeating, temp was 6 in frz, unable to dupl
Near Brecksville, OH 44141
Corey L.
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint dw pump not working per installation tech customer knows, confirmed pump not recirculating water, found connector for motor at control backed away from connection, reconnected and taped to prevent reoccurrence, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details: 10/26/2020
DRYER MAYTAG MGDB835DW4 "Blower housing screw was not in all the way and cover was not seated correctly,correct opt test ok"
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc: shelf crackedFound frame for crisper cover broken at mounting point. Took pic. Needs crisper cover frame.Customer to install; ordrng 1 W11127833 (frame)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/26/2020
RANGE WHIRLPOOL WFE535S0JZ0 "Replace cooktop,opt test ok"
Near Painesville Township, OH 44077
Joe O
Job Details: 10/26/2020
RANGE WHIRLPOOL WFE525S0JZ0 Cc: broil not workingRan test bake and broil. Unit functioning as designed. Op test ok
Near Willoughby, OH 44094
Joe O
Job Details: 10/26/2020
DRYER WHIRLPOOL WED8620HC1 "Cc: not drying properlyOn normal cycle, only some of the clothing is coming out dry. Advised customer on how the moisture sensor works. Ran diagnostics test cycle. All functions passed. Ran timed dry. Unit is cycling heat. Unit functioning as designed. O
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed water valve and water tube. Unit is not leaking at water line, but is still chattering. Advised customer to have a plumber look at water supply."
Near Chesterland, OH 44026
Joe O
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MFF2258FEZ03 "Cc: frost build up in freezer, leakingCustomer cleared frost build up prior to us coming out. Advised customer the frost build up was most likely causing the leaking. Checked all gaskets. Unit is sealing. Could not duplicate issue. Op test ok"
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Cc unit not starting Ran diagnostics, found code 4-3 for motor not running. Checked power out to motor during cycle from control board, 0v, board fuse open. Unit needs control board. Adding pump motor. ; ordrng 1 W11085683 (pump&motor) and 1 W11306302 (c
Near Highland Heights, OH 44143
Joe O
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Installed led modules. Op test ok
Near Elyria, OH 44035
David R
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW6120HC0 "Cc F9E1, Drain Pump System. Testedand went through tech sheet, took off wires directly from control, measured and resistance of drain pump is 21.3 ohms. In range called techline, Robert, gave symptoms, drain pump testing in resistance, pressure hose is c
Near Cleveland, OH 44132
Jason N
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed ice maker and RH ff door gasket. Ran ice maker harvest test, completed with 01. Ensured gasket sealing to cabinet. Op test good."
Near North Ridgeville, OH 44039
David R
Job Details: 10/26/2020
DISHWASHER KENMORE 587.152524 "Cc uni5 is loud and leaking. Found unit leaking from underneath where wash motor is located. Both the was motor and drain pump are loud while running. Nothing stuck or clogging. Will need motor and drain pump. Customer calling their extended warranty.RE
Near Cleveland, OH 44119
Jason N
Job Details: 10/26/2020
DRYER KENMORE 110.776426 Installed start switch. Op test good.
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG320M0BS3 "Installed unit console, op test good."
Near Cleveland, OH 44108
Dan H
Job Details: 10/26/2020
WASHER MAYTAG MVWX655DW2 "Installed new lock and control, op test no good new control fried when drain pump was plugged in, installed drain pump that was sent earlier , ordering new control ; ordrng 1 W11419215 (Cntrl)"
Near Berea, OH 44017
David R
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc complaint of noise. Found washplate totally stripped. Tightened down enough to be able to use for now. Will need washplate. Customer paid SVC, do not order parts ; ordrng 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"
Near Perry Township, OH 44081
Jeff M
Job Details: 10/26/2020
WASHER MAYTAG MHW6630HW1 Installed new part unit tested good
Near Cleveland, OH 44106
Dan H
Job Details: 10/26/2020
N/A N/A MER8800FZ2 "Customer complaint that unit is not heating up fast enough, found element broken, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element)"
Near Parma, OH 44134
Dan H
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that unit is not cooling, fresh food section temperature at 79 degrees, freezer section temperature at 79 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, nitrogen tested, n
Near Madison Township, OH 44057
Jeff M
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW4800BQ1 I hook the unit up turned it on everything worked as normal there was no stored codes unit tested good
Near Geneva Township, OH 44041
Jeff M
Job Details: 10/26/2020
REFRIGERATOR FRIGIDAIRE n/a Unfortunately it’s a Samsung refrigerator explain to him that we don’t work on Samsung and told him to call Samsung directly so they can get a tech company out that will work with Samsung
Near North Ridgeville, OH 44039
David R
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced light in FF section. Ceiling back left. Tested. Good. No other questions from customer. Op test ok
Near Chardon, OH 44024
Brian M
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Cc unit dumping water in ice bin Found ice maker not finding home position and when filling water goes to the side Needs icemaker ; ordrng 1 W11099789 (icemaker)
Near Conneaut, OH 44030
Jeff M
Job Details: 10/26/2020
REFRIGERATOR GE CWE23SSHOSS "The units Main control board has a swollen capacitor needs a new main control; ordrng 1 WR55X35725 (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"
Near Jefferson, OH 44047
Jeff M
Job Details: 10/26/2020
WASHER MAYTAG MVWP575GW0 The unit makes a rubbing sound when there’s weight machine is extremely loose needs a new agitator base; ordrng 1 W11418231 (AGITATOR )
Near Parma, OH 44134
Dan H
Job Details: 10/26/2020
WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint that unit is not starting and display said lock, started normal wash cycle, door locked unit filled and began washing, canceled, ran diagnostics found f9e1(long drain) and f0e1(load detected during clean washer cycle), ran test cycl
Near Cleveland, OH 44144
Dan H
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW04 "Customer complaint of noise and water dispenser is spurting, confirmed, noise is when water is being dispensed, removed filter, water dispenses properly and no unusual noises now, reinstalled filter , same, advised customer to replace water filter"
Near Leroy Township, OH 44077
Brian M
Job Details: 10/26/2020
WASHER MAYTAG MVWB835DW3 Installed control and UI Ran auto test and calibration OP Test Ok
Near Munson Township, OH 44024
Brian M
Job Details: 10/26/2020
DRYER MAYTAG MED7230HW0 Installed control heater and sensors Ran test cycle OP Test Ok But could not get unit unit to connect to WiFi Called whirlpool Transferred to connect team Connect team made notes and sending for review
Near Solon, OH 44139
Brian M
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed diffuser Advised customer on water temps even ran 2 -14 oz cups of water to show customer the difference between first cup temp and second cup OP Test Ok
Near Auburn Township, OH 44023
Brian M
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDT910SAYE0 Cc unit is leaking Found leak coming from shift actuatorAlso found drain pump to be intermittently working Needs sump assembly and drain pump ; ordrng 1 WPW10482482 (pump&motor) and 1 WPW10348269 (drain pump)
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/26/2020
DRYER MAYTAG MEDB765FC0 "Replaced parts, op test good"
Near North Royalton, OH 44133
David R
Job Details: 10/26/2020
REFRIGERATOR KENMORE 253.7882901 Replaced at. Tested. Good. Set temp settings to normal. Give 24 hours to return to normal temps. Op test ok
Near Auburn Township, OH 44023
Brian M
Job Details: 10/26/2020
MICROWAVE WHIRLPOOL WOC54EC7AS00 "Installed microwave appliance manager Ran test no good error still preset f1e5Followed tech sheet and it states to replace the inverter ; ordrng 1 W10217711 (inverter), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Dan H
Job Details: 10/26/2020
WASHER WHIRLPOOL CAE2745FQ0 "Customer complaint that unit is leaking, ran manual test cycle, filled tub up, drained, found unit leaning forward causing water to hit tub ring and splash out of tub"
Near Solon, OH 44139
Brian M
Job Details: 10/26/2020
WASHER MAYTAG MVWB765FW3 Installed lid OP Test Ok