Service History 435 - Fred's Appliance

We serviced a

SAMSUNG DRYER

Model DV210AEWXAA

Near Cleveland, OH 44144

Corina B

Job Details: 05/18/2021

"CC that the dryer does not turn on, heard a thump. Found the dryer belt is broken. Will need a new belt. Replaced the belt from t/s. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44102

Corina B

Job Details: 05/18/2021

Replaced the rail. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Willoughby, OH 44094

Dan H

Job Details: 05/17/2021

"Customer complaint that oven is not lighting , confirmed, control is not sending 120vac to igniter, installed new control, op test good"

We serviced a

MAYTAG DRYER

Model LDG7304AAE

Near Parma, OH 44134

David R

Job Details: 05/17/2021

"Cc unit making noise while drum turning. Found a loose screw to baffle, checked all 3, found some coins also stuck. Removed. Tested. No noise. Questions also about unit not stop running. Does stop intermittently. I cleared out a lot of debris build up that led outside the vent. Ran on auto dry for 5 mins, unit got to off and made signal noise. Same for time dry cycle and auto dry permanent cycle. Unit is testing good. ***customer said another company just replaced a fuse inside. If still having problems would suggest replacing timer WPY308254*** letting customer know, advise for a vent clean out."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Rome, OH 44085

Jeff M

Job Details: 05/17/2021

Upon my arrival customer told me the icemaker is not working. I ran it through a harvest cycle it tested good I ran it through a cycle to test the home positioning of the icemaker tested good I ran it through a icemaker fill test and it came out both icemaker and dispenser indicating that the solenoids on the duel valve has failed and a partial open position. The main water valve in the rear is what is holding the water back at this point needs a new duel water valve; ordrng 1 WPW10341329 (Water valve)

We serviced a

MAYTAG DISHWASHER

Model MDB8949SAM1

Near Aurora, OH 44202

Brian M

Job Details: 05/17/2021

Cc of noise Found noise coming from sump motor Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Cleveland, OH 44109

David R

Job Details: 05/17/2021

"Replaced parts. Ran test 51-52. Good. All components working correctly. Ran drain and spin cycle to test, good. Normal cycle and canceled. . Good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Andover, OH 44003

Jeff M

Job Details: 05/17/2021

When the unit is agitating it makes a very loud clanking sound. Explain gears that sits inside the clutch mechanism or rattling needs a new clutch and spline gearing; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Brooklyn, OH 44144

David R

Job Details: 05/17/2021

"Cc oven not working. Found broken ignitor, replaced from t/s. Tested. Nothing light up in oven still. New ignitor good. Not correct power coming down. Ordering control and valve. Also customer doesnt not have a bulb in oven, looks like something is broken inside. Customer is buying bulb themselves but ordering the light cavity as well. Control, valve ; ordrng 1 W11126814 (Control) and 1 WP98014893 (Valve) and 1 W10856866 (Socket), used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ02

Near Avon, OH 44011

Gabriel P

Job Details: 05/17/2021

"Replace gasket,and steam opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Andover, OH 44003

Jeff M

Job Details: 05/17/2021

I found that the unit was tripping the breaker. Upon further inspection I found a burn mark between the back panel of the washer and the venting to the dryer. With my voltage meter the vent in the dryer has 120 V the vent to the washer has 90 V the vent to the screw that holds the outlet in place has 120 V if the dryer is unplugged vent to the screw holes the outlet in place now it has 80 V. Customer needs an electrician

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, OH 44122

Jason N

Job Details: 05/17/2021

"Cc unit not starting Ran diagnostics, found code f7e5 for shifter fault. Ran auto test, shifter will not shift. Replaced using truck stock shifter. Shifter will not shift, checked voltage to shifter from control board, good at 123v. Checked power at shifter, 0v. Checked continuity from control board to shifter, found neutral wire open. Tried repairing wire, no good, unit will not shift properly. Ordering main control and wire harness. Control not showing in stock, office to contact customer with next service date. ; ordrng 1 W11399433 (Main control) and 1 W11545744 (Harness), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS2

Near Aurora, OH 44202

Brian M

Job Details: 05/17/2021

Cc unit not heating Found loud buzz coming from mag and unit pulling 12amps Needs mag and transformer ; ordrng 1 W10836753 (transformr) and 1 W10754299 (magnetron)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Dan H

Job Details: 05/17/2021

"Customer complaint that unit is not spinning, confirmed , found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Conneaut, OH 44030

Jeff M

Job Details: 05/17/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Westlake, OH 44145

Marie V

Job Details: 05/17/2021

"Cc that the UI does not always work, you have to press several times to get it to start also it looks like is not filling all the way.. I have the part, will replace. Ran diag found error code of F0E5 off balance load. Deleted error code. Replaced parts, ran calibration and auto test, explain that the unit only need 1-2 tablespoons of detergent and 6-7 bath towels = a full load.. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mantua, OH 44255

Brian M

Job Details: 05/17/2021

Installed lid

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW1

Near Avon, OH 44011

Marie V

Job Details: 05/17/2021

"Replaced parts. Tested unit. Op test ok. Advice cust to call a company to make sure that the vent is clear, unit is on second floor vent is not on fist floor, cant verify properly the air flow."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44111

David R

Job Details: 05/17/2021

"Replaced part. Actually found drain hose was positioned incorrectly from installed, crimped and not draining. Corrected position. Tested. Good. Op test ok"

We serviced a

MAYTAG DRYER

Model MDE18PDAYW0

Near Conneaut, OH 44030

Jeff M

Job Details: 05/17/2021

I put $.50 into the coin operated machine and it worked unit tested good original complaint with someone lodged a nickel in the coin operated machine upon my arrival there was no nickel someone must have removed it

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Beachwood, OH 44122

Jason N

Job Details: 05/17/2021

"Cc unit not cooling again, dispenser only working intermittent. Customer stated unit cooled for 4 days then stopped again. Found both sections at a room temperature, compressor is not running. Ran test 38 and 39, compressor still not running. Called wp techline, Bruce, sounds like a restriction/contaminants in system causing compressor failure, replaced compressor and Orion board, backflush system with nitrogen before compressor install. Compressor not showing in stock, but customer insistent on scheduling for his next day off. Advised compressor may or may not have arrived by then. ; ordrng 1 W11025999 (Compressor)"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/17/2021

"CC that the unit does not advance in time dry. Checked outside vent, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Turned dryer on did not advance. Will need a timer. ; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near University Heights, OH 44118

Corina B

Job Details: 05/17/2021

Replaced the drain pan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/17/2021

"Cc unit not agitating, was not draining properly. Customer stated the main issue is the unit not agitating. She stated unit is draining properly, just sometimes clothing is coming out damp when she was doing small loads. Possible unbalanced load situation. Ran diagnostics, found codes f7e5 for shifter fault. Ran auto test, unit did not shift to agitate. Checked shift actuator, found shift lever had slipped out of splutch yoke. replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, OH 44143

Jason N

Job Details: 05/17/2021

"Cc unit leaking from dispenser Stacked unit. Removed dryer from top of washer. Replaced dispenser using customer supplied pre Id part. Ran wash test, unit filled with water through dispenser. No leaks found. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Dan H

Job Details: 05/17/2021

"Customer complaint that water keeps filling in cycle and clicking noise, ran diagnostics found f8e1(long/no fill) error code, found drain hose installed lower than 39, advised customer that drain hose must be a minimum of 39 off of floor, started normal wash cycle, unit filled and began washing, drained and repeated with same results, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model LSB6200KQ1

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/17/2021

Replaced the lid lock. Started a cycle. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Ravenna, OH 44266

Brian M

Job Details: 05/17/2021

"Cc unit leaking Found water to be entering freezer from ff section Found water to be pooling into vent into freezer section Possible leak coming from bladder Removed bladder and spliced tubing together Advised to watch just in case Needs bladder and valve Most of the damage is in basement Customer stated this is not A Freds Appliance Issue Damage was not caused from previous repairs She is contact with seller and whirlpool ; ordrng 1 W11043013 (valve) and 1 W11346622 (Bladder), used 1 WR2X8545 (1/4 UNION) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Ravenna, OH 44266

Brian M

Job Details: 05/17/2021

Recovered refrigerant Installed compressor and evap Ran 28 inch vac for 20 min Recharged with 3.7oz r134a Normal frost pattern showed Advised to let cool for 48 hours

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Jefferson, OH 44047

Brian M

Job Details: 05/17/2021

Cc unit still doing the same thing Called whirlpool because wires where ohming out fine Found break in pink wire in between tub and cabinetSpliced pink wires back together but its putting to much tension on lower harness wire harness is needed; ordrng 1 W11130936 (Wire harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Brook Park, OH 44142

David R

Job Details: 05/17/2021

"Parts not needed. Cc unit not spinning correctly, a lot of hot water at beginning of cycle. Tested and found hot/cold hoses reversed. Corrected. Also leveled unit on slanted floor, piece of wood under. Tested, good. Op test ok"

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near Painesville, OH 44077

Dan H

Job Details: 05/17/2021

"Customer complaint that control panel is damaged, confirmed, unit needs new console, part is out of stock so not scheduling return appointment ; ordrng 1 W11164063 (Console)"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Lorain, OH 44053

Gabriel P

Job Details: 05/17/2021

"Replace all parts,ran calibration and auto test pass opt test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Amherst, OH 44001

Gabriel P

Job Details: 05/17/2021

Call bj senior tech explain that the unit not closing door all the way and that you have to push it in order two close and heat so we had a technician working on same unit and same issue and whirlpool ask to replace piston and latch door and switches and also add second technician on this job ; ordrng 1 W11201804 (Piston) and 1 W11201860 (Latch door) and 1 W11201858 (Latch door) and 3 W11397156 (Switches)s and 1 W11305909 (Monitor switch)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Euclid, OH 44132

Jason N

Job Details: 05/17/2021

"Cc unit not tumbling.Ran dryer test, motor running, drum is not turning. Found belt broken. Replaced belt using dryer repair kit belt. Reran dryer test. Drum turning and unit is heating. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairview Park, OH 44126

David R

Job Details: 05/17/2021

"Cc questions about shaking during spin cycle, top loader. Unit is leveled. No error codes. Tested diagnostics, good. Put a load of towels in, 5-6. Ran a normal cycle to get towels wet. Drained, then ran a drain and spin cycle. Checked spinning, good. Normal. Unit test good. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Elyria, OH 44035

Gabriel P

Job Details: 05/17/2021

replace door opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Mentor, OH 44060

Dan H

Job Details: 05/17/2021

"Customer complaint that lights are out, confirmed, unit needs new led module , installed new led module, op test good ; used 1 W10695459 (LED MODULE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMBM01

Near Mentor, OH 44060

Dan H

Job Details: 05/17/2021

"Customer complaint of loud noise, confirmed, noise is coming from compressor,internal bearings are worn, compressor is very hot to the touch, unit needs new compressor, ran entitlement, compressor replacement is covered ; ordrng 1 WPW10507886 (Comp)"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Westlake, OH 44145

Marie V

Job Details: 05/17/2021

"Cc that the washer wont turn on. Confirmed, ran diag got error code of F6E2 Communication Error: UI Cannot Hear ACU. Check outlet, is good and grounded. Check harness on UI , pass. Did encoder pass. Check for 5VDC getting out of control to UI, none. Unit will need main control and UI. Advice cust to call Maytag to see if they help with repair. ; ordrng 1 W11170706 (Control) and 1 W11115285 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Cleveland, OH 44111

Marie V

Job Details: 05/17/2021

"Cc that the temp set on the control does not match the temp also one day opened door and the numbers were flashing and unit was clicking and theres nothing you can do, cant change the settings on control. Confirmed unit is set to 4 on freezer temp is 5* 10*.and fresh food section is set to 7 coldest and the temp is 37* 43*. I tried to put unit into diag, failed,cant get unit to diag or force defrost on it.u it will need control. Replaced from T/S and programmed unit to 0-1. Motor damper opened up unit started running. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS6

Near Middlefield, OH 44062

Dan H

Job Details: 05/17/2021

"Customer complaint that unit does not heat sometimes, heated a glass of water 10 times, unit heated every time , unable to duplicate the problem , unit is operating as designed"

We serviced a

FRIGIDAIRE WASHER

Model FFFS5115PW0

Near Cleveland, OH 44102

Jason N

Job Details: 05/17/2021

"Installed motor control. Ran spin test, no faults, op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Strongsville, OH 44149

David R

Job Details: 05/17/2021

"Cc squeaking noise when spin starts up. Verified, nothing stuck or loose. Ordering gearcase and cam ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS01

Near Garfield Heights, OH 44128

Corina B

Job Details: 05/17/2021

CC that the bottom oven does not heat. Ran diag F6e0 Oven user interface lost communication checked the lower oven the bake 19. 5 ohms. Checked the thermal fuse good. Will need a main control and ui. ; ordrng 1 W11261165 (Control) and 1 W11261164 (Control) and 1 W11428578 (Ui)

We serviced a

AMANA REFRIGERATOR

Model ABB2223DEW

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/17/2021

Found a leak behind condenser fan then line that is on drip pan need to but 5/16 tubing also ordering dryer filter Im out ; ordrng 1 WPB2150504 (Dryer filter) and 2 WPW10143759 (Dryer filter)s

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Novelty, OH 44072

Corina B

Job Details: 05/17/2021

"Cust showed pop, sent pic. CC that there is barely any water, and it does not drain. Ran diag F8e6 Water Hazard f3e3 Inlet Water Temperature Fault f7e4 Basket Re-engagement Failure. Checked the drain pump, good. Stand pipe, good. Checked the water pressure good. Water level pressure sensor, good. Hoses are not leaking. Will need a main control. Office to reschedule advised cust to use 1/2 to a tablespoon of he detergent and 6-8 bath towels equals a full load. ; ordrng 1 W11419171 (Control)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GM0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 05/17/2021

"CC that the heater some times works and then does not. Ran diag f2e1 stuck key. Ran a calibration, heater turned on. Adjust to run the hot water in the sink before starting the dishwasher. Optest ok."

We serviced a

KITCHENAID DISHWASHER

Model n/a

Near Chagrin Falls, OH 44022

Jason N

Job Details: 05/17/2021

"Cc unit not drainingCustomer stated it doesnt drain fully. Ran cancel drain, drain pump running, but water is not being pulled out. Pulled drain pump, and drain line from sump. Found debris blockage in drain line, snaked out drain line. Reconnected. Ran wash test then cancel drain. Unit driving out fully. Op test good."

We serviced a

MAYTAG RANGE

Model MGT8655XB00

Near Strongsville, OH 44136

David R

Job Details: 05/17/2021

Cc unit knob broke and burner valve will not move at all. Verified. Order manifold and knobs ; ordrng 1 WPW10204706 (Manifold) and 4 WPW10296917 (Knobs)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Burton, OH 44021

Dan H

Job Details: 05/17/2021

"Installed new control and thermistor, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Independence, OH 44131

Corina B

Job Details: 05/17/2021

"Checked the terminal block l1 to n 120 volts. L2 to n 0 volts. L1 to l2 120 volts. Checked the breaker fuse, open on the l2 side. Will need a new fuse."

We serviced a

GE DRYER

Model GUD27ESSJ1WW

Near Brecksville, OH 44141

David R

Job Details: 05/17/2021

"Cc sometimes unit cuts off and cuts circuit breaker. Let customer know to make sure that no other appliance is on the same line. Can get an electrician to check out outlet and circuit breaker. I did find the terminal wires loose, tightened down. Unit did no shut off while I was there testing out. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Cleveland, OH 44111

Marie V

Job Details: 05/17/2021

"Put part in place, tested unit. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFSF6PKWBWW

Near Madison, OH 44057

Jeff M

Job Details: 05/17/2021

The fresh food evaporator drain was frozen I steamed the drain unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB0

Near Cleveland, OH 44102

Marie V

Job Details: 05/17/2021

Cc that the unit had an error code of f1e1. Cannot work on unit when is loaded with bugs. Whirlpool will contact cust. Took pics.; saved tckt

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Lakewood, OH 44107

Marie V

Job Details: 05/17/2021

"Cc that the unit will not start just beeps 3 times, once they shut the breaker off and back on and it worked , but does nothing now. Confirmed ran diag 815 is all I can get, unit does not operate because thinks that the door is open. Door test ok. Unit will need main control. ; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MER5750BAW

Near Brecksville, OH 44141

David R

Job Details: 05/17/2021

"Cc unit broil is coming on by itself. Breaker was off. Turned on, no error code popped up but broil is coming on by itself. Checked service manual, F1 would replace control. Looked up on Marcone, part 74006186 is NLA. Called office to check part research."

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FMS02

Near Cleveland, OH 44113

Corina B

Job Details: 05/17/2021

"CC that the unit turns on and off, the top basket to the freezer the wheels are broken off. When arriving the unit was not turning on. No fans, no compressor. Checked the compressor with the inverter box, good. Service pointer W10823361D Will need a main control. The upper rail is nla. ; ordrng 1 W10818296 (Control) and 1 2257442 (Upper basket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 05/17/2021

"Replace parts,opt test ok ; ordrng 1 W11170612 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Olmsted, OH 44070

Marie V

Job Details: 05/17/2021

"Cc that the unit does not always complete cycles. Ran diag found error code of f1E2 motor control fault. Check all connections, check the capacitor, pass and also check connection at the main control. Everything pass unit will need main control and ordering shifter because is the one that always come off place. ; ordrng 1 W11417466 (Control) and 1 W10913953 (Shifter)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Olmsted, OH 44070

Marie V

Job Details: 05/17/2021

"Replaced contro. Ran calibration and auto test, op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Perry, OH 44081

Jeff M

Job Details: 05/17/2021

Installed the new part op tested good.

We serviced a

JENN-AIR COOKTOP GAS

Model JGD8348CDP

Near Painesville, OH 44077

Jeff M

Job Details: 05/17/2021

I took the unit apart at least the three burners that were not lighting I found a rust buildup clean the rust out unit tested good

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Aurora, OH 44202

Brian M

Job Details: 05/17/2021

Installed UI control and latch Ran auto test and calibration OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Rock Creek, OH 44084

Jeff M

Job Details: 05/17/2021

unit is not heating I tested all the fuses they tested good the heating element tested good the motor harness tested good the units receiving the correct power. The control board has a exhaust thermistor blown code The thermistor is within spec needs a new control board estimate only; ordrng 1 WPW10317638 (Control) and 1 S (S)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 05/17/2021

"Cc unit not cooling Customer stated items in ff section were spoiling, previous company wanted to do a sealed system repair. Unit is making ice, freezer temps are normal. Found ice buildup on ff evaporator, no airflow in ff section. Ran thermistor tests. All passed. Fan tests passed. Found Rc thermistor reading 5.1k which equates to 53 degrees on the thermistor chart. Replaced ff harness using truck stock. De iced evaporator. Reassembled. Set frost timing to standard 8 hrs. Advised customer to allow up to 24 hrs for unit to return to desired temps before restocking. ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"

We serviced a

WHIRLPOOL DRYER

Model MDG9306AWW

Near Aurora, OH 44202

Brian M

Job Details: 05/17/2021

"Cc unit not heatingFound unit able to heat but after cycling could will not open Found thermostats out of range as well Needs thermostats and coils Advised to replace igniter and flame sensor for pre maintenance ; ordrng 1 WP307250 (thermostat) and 1 279834 (2 coil gas valve set) and 1 WP303395 (thermostat) and 1 WP338906 (sensor) and 1 4391996 (ignitor flat wp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX WASHER

Model EIFLW50LIW0

Near Geneva, OH 44041

Joe O

Job Details: 05/14/2021

Installed control and pressure switch. Ran test cycle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near LaGrange, OH 44050

David R

Job Details: 05/14/2021

Replaced FZ light and FF top back left one. Tested. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138TFYW00

Near Mentor, OH 44060

Joe O

Job Details: 05/14/2021

Cc: water leaking into ff sectionFound drain plugged. Cleared drain. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS309BSS00

Near Gates Mills, OH 44040

Jason N

Job Details: 05/14/2021

Installed convection fan blade. Ran bake test to 350 degrees. No abnormal noises heard. Op test good.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Euclid, OH 44132

Jason N

Job Details: 05/14/2021

Cc unit shelf falls down.Customer stated middle deli shelf falls when there is product in it. Replaced meat/deli shelf and supports using customer supplied pre Id parts. Shelf operation normal.

We serviced a

WHIRLPOOL DRYER

Model WED6120HC0

Near Parma Heights, OH 44130

David R

Job Details: 05/14/2021

"Replaced part. Still not working. Went through tech sheet. No correct power coming down to motor. Switch could of shorted control. Ordering control, motor as well. ***replace control first.; ordrng 1 W11525998 (Control) and 1 279787 (Motor)"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Walton Hills, OH 44146

Dan H

Job Details: 05/14/2021

"Customer complaint of gas smell, confirmed, found left front burner gas line broken , found right front burner gas line bent and about to break, unit needs new left front and right front gas lines, part is out of stock so not scheduling return appointment ; ordrng 1 W10620002 (Gas tubing) and 1 W10861724 (Tubing)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Parma, OH 44134

Dan H

Job Details: 05/14/2021

"Installed new lid, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Willowick, OH 44095

Jason N

Job Details: 05/14/2021

"Cc unit motor keeps running.Plugged in unit, found unit in drain out mode. Cancelled drain mode. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started normal cycle. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHV00

Near Middleburg Heights, OH 44130

David R

Job Details: 05/14/2021

Replaced parts. Tested. Adjusted temp. Give 24 hrs. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma, OH 44129

Dan H

Job Details: 05/14/2021

"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit agitates , valves open and close, drain pump is working, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Hiram, OH 44234

Brian M

Job Details: 05/14/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Middleburg Heights, OH 44130

David R

Job Details: 05/14/2021

"Cc unit deli control not working, door ajar signal on, no lights or Icemaker. Found deli control malfunctioning, unplugged and everything back working normal. Icemaker called for water and cycled. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 WPW10769076 (Deli control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Fairview Park, OH 44126

Dan H

Job Details: 05/14/2021

"Customer complaint that unit does not dispense cold water, fresh food section temperature at 39 degrees, freezer section temperature at 1 degrees, water temperature at 46 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Sheffield, OH 44054

Marie V

Job Details: 05/14/2021

Cc that the burners work but non on the oven does. Confirmed. Check all wiring is good. Found gas valve to oven shut off. Corrected issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Cleveland, OH 44120

Jason N

Job Details: 05/14/2021

"Cc unit locked up again, clothes on washer. Found unit control loc on. No clothing in washer, door was not locked. Display still has plastic protective cover on it, which is torn up on top of Extra Rinse button( used for control lock). Removed plastic covering to turn control loc off. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started quick wash cycle, noticed excessive suds in tub. Customer using both Load n Go and single dispense for detergent. Advised to use only one for detergent usage, showed how to turn Load n Go off. Quick wash cycle completed normally. No issues found with unit functionality."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Avon Lake, OH 44012

Marie V

Job Details: 05/14/2021

"Cc that the unit is squeaking. Confirmed found belt loose. Replaced from T/S. Tested unit on high speed spin. No squeaking noises, op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, OH 44130

David R

Job Details: 05/14/2021

"Cam nut cam off again, replaced belt and cam from t/s. Put thread lock on, tested. Good. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44120

Jason N

Job Details: 05/14/2021

"Cc unit making a noise during water fillRan auto test, confirmed squealing noise from hot water side of valve. Replaced inlet valve assembly using customer supplied pre Id part. Reran auto test, no abnormal sound heard when filling. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Avon Lake, OH 44012

Marie V

Job Details: 05/14/2021

"Cc that the uni isnot washing dishes properly. Found top and bottom spray arm clogged with food. I removed them and ran water at the sink and water does not flows from all hose. Unit will need spray arms. Cust will put parts in. ; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chardon, OH 44024

Jeff M

Job Details: 05/14/2021

Installed the new part op tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS1

Near Moreland Hills, OH 44022

Joe O

Job Details: 05/14/2021

"Cc: not drainingCustomer stated the water gets up to the filter, customer stated the dishes are not getting clean. Filled and drained unit. Unit is draining. Ran test cycle. Found upper spray arm broke and not spinning. Found low water pressure from sump. Drain pump over heating. Needs sump assembly, upper spray arm and drain pumpSump assembly out of stock, office to reschedule; ordrng 1 WPW10554963 (pump&motor) and 1 WPW10531320 (drain pump) and 1 WPW10448645 (spray arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY04

Near Chardon, OH 44024

Jeff M

Job Details: 05/14/2021

The UI has failed the part is discontinued

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW

Near Mentor, OH 44060

Jeff M

Job Details: 05/14/2021

Ui is not showing any info but the unit still operates. No display. ; ordrng 1 W11378949 (Ui)

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Mantua, OH 44255

Brian M

Job Details: 05/14/2021

Cc unit not turning on Found error f6e3 and f6e2 Needs UI and control ; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Rootstown, OH 44272

Brian M

Job Details: 05/14/2021

Installed filter head OP Test Ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Fairview Park, OH 44126

Corina B

Job Details: 05/14/2021

Replaced the control. Optest ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bay Village, OH 44140

Corina B

Job Details: 05/14/2021

CC that the dishwasher is not working. Found the ground wire touching the terminal block. The fill hose was kinked. Unkinked the waterline. Optest ok.

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Painesville, OH 44077

Jeff M

Job Details: 05/14/2021

I aligned the doors

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Painesville, OH 44077

Jeff M

Job Details: 05/14/2021

Installed the new part op tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ1

Near Strongsville, OH 44136

David R

Job Details: 05/14/2021

"Cc unit keeps going on and off, lights flashing. Found bottom receptacle of outlet loose and keeps dropping Power, switched cord to top receptacle and unit is working good. Will eventually need outlet replaced"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDH3

Near Kent, OH 44240

Brian M

Job Details: 05/14/2021

"Cc unit loud Found wash pump to be loud Needs sump assembly ; ordrng 1 WPW10591570 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

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