Near Rocky River, OH 44116
Corey L.
Job Details: 11/12/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer complaint ice maker not working and ice built up on top left of fridge, confirmed velero seal has ice frozen around it, water valve is slowly leaking, ice maker water fill test did not let water enter ice maker, unit needs water valve, and seals
Near Lakewood, OH 44107
Corey L.
Job Details: 11/12/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Customer complaint fridge seal came out of door channel on top, confirmed, reseated seal in channel all the way around, op test good, customer looking for pop and will get another from Lowe’s, showed tech credit card statement, unit is covered, customer
Near Lakewood, OH 44107
Corey L.
Job Details: 11/12/2018
WALL OVEN WHIRLPOOL WOS51EC0AS04 "Customer complaint oven is dead it does nothing, customer said it happened after three consecutive self clean cycles, confirmed, power is to the unit, found fuse open and fixed thermostat open, unit needs thmst and fuse, took preid’d parts; ordrng 1 WP4
Near Conneaut, OH 44030
Arthur V
Job Details: 11/12/2018
RANGE WHIRLPOOL WFE505W0HZ0 wrong part ordered by technician (av). Please order correct part. Please ship control to Customer lives out if town and will call when he recieves the part Talked to SM ; ordrng 1 W11175520 (CONTROL )
Near Conneaut, OH 44030
Arthur V
Job Details: 11/12/2018
RANGE MAYTAG MGT8720DS03 "Found 120 v to control but no response. Needs main control ; ordrng 1 W10879697 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Madison, OH 44057
Arthur V
Job Details: 11/12/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found light flickering. Needs led bd ; ordrng 1 W10830288 (cntrl-elec)
Near Garrettsville, OH 44231
Robert A.
Job Details: 11/09/2018
WASHER GE GTW460ASJ7WW "Installed belt, ran drain and spin, op test ok"
Near Madison, OH 44057
Arthur V
Job Details: 11/09/2018
RANGE WHIRLPOOL WFC310S0EW1 Found unit needs both oven door hinges. Right side popping closed. ; ordrng 2 WPW10299224 (hinge-door)s
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 11/09/2018
DRYER MAYTAG MEDC300BWO Found open thermal cut off. Replaced with truck stock. Op test good. Advised customer about fire hazard with foil style vents. ; used 1 279816 (CUTOFF) from stock
Near Mentor, OH 44060
Arthur V
Job Details: 11/09/2018
RANGE WHIRLPOOL WFG540H0ES1 Replaced erc and temp sensor. Took core for return. Customer to monitor
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Found water inlet stripped needs tube and handle ; ordrng 1 W11162040 (TUBE FILTER INLET) and 1 W11172792 (HANDLE BLACK )
Near North Madison, OH 44057
Arthur V
Job Details: 11/09/2018
WASHER WHIRLPOOL WTW4616FW1 Ran diagnostics getting one error code f0e5 off balance load detected. Unit is draining properly. Ran auto cycle. Unit passed. checked underneath for any wear on shield etc. all good. Cleared error code and recalibrated washer. Op test good. Could not d
Near North Madison, OH 44057
Arthur V
Job Details: 11/09/2018
RANGE FRIGIDAIRE FGF368GBA Found 120 v to control no response. Needs control and overlay Est = 79.95 sc. 18.99 shipping. 98.00 labor. 1-5304509983@97.58. And 1-316419141@18.91. Total est = 335.37. Customer to decide later if repair is wanted.
Near Ashtabula, OH 44004
Arthur V
Job Details: 11/09/2018
DISHWASHER MAYTAG MDB8959SFZ4 Replaced both upper track assy. Let cycle for 15 min. No leaks. Left leak mat
Near Madison, OH 44057
Arthur V
Job Details: 11/09/2018
RANGE WHIRLPOOL WFC310S0EW1 Found unit needs both oven door hinges. Right side popping closed. ; ordrng 2 WPW10299224 (hinge-door)s
Near Jefferson, OH 44047
Arthur V
Job Details: 11/09/2018
REFRIGERATOR GE GTS22JBPBRWW Replaced evap fan motor and cleared ice from air chamber. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, OH 44118
Corey L.
Job Details: 11/09/2018
MICRO OVEN IKEA IMH16XWS4 "Installed new door, op test good"
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 11/09/2018
RANGE WHIRLPOOL WGG755S0BH01 "Insta,led new left rear burner valve, op test good"
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Found water inlet stripped needs tube and handle ; ordrng 1 W11162040 (TUBE FILTER INLET) and 1 W11172792 (HANDLE BLACK )
Near Leroy Township, OH 44077
Brian M
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL MFD2561HES "Cc control not responding to adjustments, cooling sometimes inconsistent Found control board unresponsive to changing temperatures, not reading correct temp, setting off temp. Alarm.Also found damper door broken away from motor assembly. Ordering control
Near Painesville, OH 44077
Brian M
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRT771REYW00 Cc of water sounding like a machine gun Found water line cracked at valve Cut line and repositioned Ran 4 gallons of water OP TEST OK
Near Concord Township, OH 44077
Brian M
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not draining Found water standing in unitChecked drain valve function, ok.Drained water using vac thru the drain line, draining slowlyRemoved drain line, found debris stuck in connection on back on unit, removed and retestedOP TEST OK"
Near Mentor, OH 44060
Brian M
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 Installed listed partsOP TEST OK
Near Kirtland, OH 44094
Brian M
Job Details: 11/09/2018
REFRIGERATOR FRIGIDAIRE NFTR18X4LW4 Cc that fridge door Pops open Found freezer full of frost door not sealing Could not find a problem with fridge door Found that the liner and frame there was a ton of gabs on upper frame Sealed frame with silicone Advised customer that it will take 48 hou
Near Wickliffe, OH 44092
Brian M
Job Details: 11/09/2018
WASHER WHIRLPOOL WFW9150WW01 Cc That unit not spinning well Ran multiple auto test unit is working as designed Customer paid svc with credit card with other bill $42.80
Near Brooklyn, OH 44144
Paul P.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Found water inlet line frozen. Defrosted line to ice maker, ice maker now operating properly. Did not set down mitigation mat, the floor was damp in kitchen."
Near Leroy Township, OH 44077
Brian M
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL MFD2561HES "Cc control not responding to adjustments, cooling sometimes inconsistent Found control board unresponsive to changing temperatures, not reading correct temp, setting off temp. Alarm.Also found damper door broken away from motor assembly. Ordering control
Near Strongsville, OH 44149
Macaulay G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Door gasket is torn and air is leaking into unit. Office to order door gasket.; ordrng 1 W10917313 (gasket-dor)
Near Strongsville, OH 44149
Macaulay G.
Job Details: 11/09/2018
WASHER MAYTAG MHW8200FW0 Replaced acu. All tested ok.
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 11/09/2018
REFRIGERATOR MAYTAG MRT711SMFZ00 Sealed around door. Steamed door gaskets to seal better. Tested ok.
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 11/09/2018
WASHER KENMORE 110.477018 Unit had f21 error for clogged drain. Found dime in drain. All other functions tested ok.
Near Beachwood, OH 44122
Corey L.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Customer complaint frz not freezing, temps were 15 in frz and 26 in ff, found evap with 5% frost pattern, fans are running, added 2 oz of r134, frost pattern improved, unit has low side leak, unit needs evap and drier, CFC job if customer goes ahead with
Near Lyndhurst, OH 44124
Corey L.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDFE104DBL5 "Customer complaint dishwasher not draining, no water was in unit, started drain pump, drain pump is good, started light wash, canceled to drain when wash motor kicked on, unit draining real slow, removed drain line from garbage disposal, found a zipper a
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 11/09/2018
DRYER WHIRLPOOL WED7990FW0 There was a sock in the blower fan and the lint filter housing is broken that’s how the sock passed though to the fan; ordrng 1 W10364994 (flywheel) and 1 W11211470 (HOUSING )
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/09/2018
DISHWASHER KITCHENAID KUDC03FVSS0 "Found left link damage,replace from truck stock ; used 1 8194001 (LINK) from stock"
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL GSC25C4EYB00 Found auger corroded clean out found ice stuck to each other clean out recommend customer to empty ice half way every 8 days if he don’t use ice very often opt test ok
Near Strongsville, OH 44149
Macaulay G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Door gasket is torn and air is leaking into unit. Office to order door gasket.; ordrng 1 W10917313 (gasket-dor)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/09/2018
WASHER WHIRLPOOL WTW8600YW1 "Found ring build with wax were water dispense on detergent clean ring also notice of leaking in the back on dispenser tray giving customer estimate ; ordrng 1 WPW10172154 (dispenser 57.37) and 1 WPW10187307 (dispenser 67.00), used 1 SHIPPING (SHIPPING AN
Near Westlake, OH 44145
Gabriel P
Job Details: 11/09/2018
RANGE KITCHENAID KSDB900ESS2 "Replacing display,opt test ok ,took pics of pop plus found pop in sb web"
Near Lorain, OH 44052
Gabriel P
Job Details: 11/09/2018
REFRIGERATOR AMANA ABB1921BRM00 "Replace all parts listed,opt test ok,customer happy with our service"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/09/2018
WASHER MAYTAG MVWC565FW1 "Found lots of oil leaking from gearcase,customer uses washer every day took pictures it might of damage everything underneath ordering gearcase,capacitor,shifter,belt ,motor,cam call Shawn to make sure I was making the right decision ordering all parts ;
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 11/09/2018
DRYER WHIRLPOOL WED7990FW0 There was a sock in the blower fan and the lint filter housing is broken that’s how the sock passed though to the fan; ordrng 1 W10364994 (flywheel) and 1 W11211470 (HOUSING )
Near Atwater, OH 44201
Robert A.
Job Details: 11/09/2018
REFRIGERATOR MAYTAG MRT519SZDM01 "Installed control, op test ok"
Near Ravenna, OH 44266
Robert A.
Job Details: 11/09/2018
MICROWAVE WHIRLPOOL WMH78019HZ1 "Installed mag and diode, tested unit, op test ok"
Near Chester Township, OH 44026
Dan H
Job Details: 11/09/2018
DRYER WHIRLPOOL WED4800BQ1 "Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a poten
Near Chagrin Falls, OH 44023
Dan H
Job Details: 11/09/2018
DISHWASHER KITCHENAID WDT750SAHZ0 "Customer complaint that unit is not draining, found debris lodged in drain pump, removed, unit drained, op test good , no water mitigation mat because water supply line comes up through floor right in the front middle of unit, mat will not fit"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/09/2018
WASHER WHIRLPOOL WTW8600YW1 "Found ring build with wax were water dispense on detergent clean ring also notice of leaking in the back on dispenser tray giving customer estimate ; ordrng 1 WPW10172154 (dispenser 57.37) and 1 WPW10187307 (dispenser 67.00), used 1 SHIPPING (SHIPPING AN
Near Solon, OH 44139
Dan H
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer complaint of water dripping onto freezer section door, found fresh food section evaporator drain tube clogged, cleared fresh food section evaporator drain tube, op test good"
Near Cleveland, OH 44139
Dan H
Job Details: 11/09/2018
DRYER WHIRLPOOL MEDE200XW1 "Customer complaint that unit does not start, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/09/2018
WASHER MAYTAG MVWC565FW1 "Found lots of oil leaking from gearcase,customer uses washer every day took pictures it might of damage everything underneath ordering gearcase,capacitor,shifter,belt ,motor,cam call Shawn to make sure I was making the right decision ordering all parts ;
Near Solon, OH 44139
Dan H
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDF770SAFZ1 "Customer complaint that unit is not drying the dishes, ran diagnostics no error codes found, incoming water temperature at 66 degrees, unit completed test cycle, heater is working, unit is operating as designed , advised customer to run hot water in sin
Near Aurora, OH 44202
Dan H
Job Details: 11/09/2018
REFRIGERATOR GE DSD26DGWABG "Customer complaint that unit is not making ice, no ice in bin, found loose connection at ice maker, reset connection, ice maker started to cycle, op test good"
Near Auburn Township, OH 44023
Dan H
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, ran test 4, no frost pattern formed on freezer section evaporator, unit needs new fresh food section evaporator and compressor , repair is covered under sp
Near Aurora, OH 44202
Dan H
Job Details: 11/09/2018
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle, unit filled up to normal level, unit is operating as designed"
Near Avon Lake, OH 44012
Brian B
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 "Icemaker not making ice. Checked temps, 5 freezer, 39 ff, 27 icebox. Icebox fan not running. Found deli drawer board and harness shorted out. Called whirl TL, David, 7723392557. He said this will affect 12 volt supplies and can affect voltage to Icemake
Near Lorain, OH 44052
Brian B
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KSRG25FVMT00 "Found Icemaker not making ice. Ran optics diagnostics, passed , 120v to Icemaker. Mold cracked and leaking. Cycled I/m, no voltage out to water valve. Will need new Icemaker. Office to order part.; ordrng 1 2198597 (icemaker assy)"
Near Westlake, OH 44145
Brian B
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Machine was replaced by whirlpool about 3 yrs ago. Will update ser number. Found freezer at 45 deg, no frost pattern on evap. Ff temp at 46, frost pattern on evap. Ff evap is new coated evap. Ran step 4 in diag. When on 4-5, valve switched to freezer, a
Near Brecksville, OH 44141
Corey L.
Job Details: 11/09/2018
DRYER GE DBXR453EA1WW "Found drum bearing to be the cause of the noise, ordering drum bearing kit, customer has paid for part total difference and labor, customer paid in full; ordrng 1 WE25M40 (BERING KIT 77.71)"
Near Brecksville, OH 44141
Corey L.
Job Details: 11/09/2018
WASHER WHIRLPOOL MVWC400XW0 "Customer complaint washer is not spinning, ran diagnostics found f7e1 basket speed fault, f7e7 motor unable to reach rpm, basket moves freely by hand, started high speed spin, no spin just heard humming, bearing has failed, unit needs new gearcase and ca
Near Broadview Heights, OH 44147
Corey L.
Job Details: 11/09/2018
WASHER WHIRLPOOL MVWX655DW1 "Customer complaint of a burny smell, ran diagnostics found f0e2 over suds, f7e7 motor unable to reach rpm, started high spin in service, passed, started heavy agitation, passed, no unusual smells, ran tachometer test, passed, found cold water supply pipe
Near Independence, OH 44131
Corey L.
Job Details: 11/09/2018
RANGE WHIRLPOOL KEBS208DBL2 "Customer complaint temps are off, started bake at 250, 10 min after done beep load temp at 232, customer cannot locate use and care guide, instructed customer on how to calibrate temps, had customer adjust temp to +15 degrees"
Near Westlake, OH 44145
Macaulay G.
Job Details: 11/09/2018
RANGE GE JBP26BB4WH Unit has intermittent issues. Oven control is not always registering cycle selected and oven probe sometimes registers that it is already at preheat temperature even though it was just turned on. Customer paid service charge.
Near Cleveland, OH 44109
Macaulay G.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE104ESS1 Unit receiving proper voltage. Drain pump only receiving around 50 vac. Office to control.; ordrng 1 W10854225 (cntrl-elec)
Near Auburn Township, OH 44023
Dan H
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, ran test 4, no frost pattern formed on freezer section evaporator, unit needs new fresh food section evaporator and compressor , repair is covered under sp
Near Parma, OH 44129
Macaulay G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Unit has another refrigerant leak. Compressor is making a lot of noise. Office to order evaporator, compressor, and dryer.; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
Near Avon, OH 44011
Macaulay G.
Job Details: 11/09/2018
DISHWASHER GE PDWT180R10SS Replaced inlet valve. All tested ok. Put mitigation mat under dishwasher.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Lorain, OH 44052
Brian B
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KSRG25FVMT00 "Found Icemaker not making ice. Ran optics diagnostics, passed , 120v to Icemaker. Mold cracked and leaking. Cycled I/m, no voltage out to water valve. Will need new Icemaker. Office to order part.; ordrng 1 2198597 (icemaker assy)"
Near Avon Lake, OH 44012
Brian B
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 "Icemaker not making ice. Checked temps, 5 freezer, 39 ff, 27 icebox. Icebox fan not running. Found deli drawer board and harness shorted out. Called whirl TL, David, 7723392557. He said this will affect 12 volt supplies and can affect voltage to Icemake
Near Westlake, OH 44145
Brian B
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Machine was replaced by whirlpool about 3 yrs ago. Will update ser number. Found freezer at 45 deg, no frost pattern on evap. Ff temp at 46, frost pattern on evap. Ff evap is new coated evap. Ran step 4 in diag. When on 4-5, valve switched to freezer, a
Near Brecksville, OH 44141
Corey L.
Job Details: 11/09/2018
DRYER GE DBXR453EA1WW "Found drum bearing to be the cause of the noise, ordering drum bearing kit, customer has paid for part total difference and labor, customer paid in full; ordrng 1 WE25M40 (BERING KIT 77.71)"
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL GI6SARXXF04 CC that there is frost in the freezer. Found the gasket not touching. Steamed out the gasket. Optest ok.
Near Warrensville Heights, OH 44122
Corina B
Job Details: 11/09/2018
RANGE GAS FRIGIDAIRE FFGF3047LSH CC that f10 comes up on the control. Checked the oven sensor 1080 ohms. There is an open relay on the control. Will need a new control. Cust does not want to repair.
Near Garfield Heights, OH 44105
Corina B
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB01 CC that the freezer light are not working and there was water on the water mat. Found the freezer light is dim. Cycled the ice maker and the water no leaks. Will need a new light. Called SM to order part.; ordrng 1 WPW10515057 (light)
Near Brecksville, OH 44141
Corey L.
Job Details: 11/09/2018
WASHER WHIRLPOOL MVWC400XW0 "Customer complaint washer is not spinning, ran diagnostics found f7e1 basket speed fault, f7e7 motor unable to reach rpm, basket moves freely by hand, started high speed spin, no spin just heard humming, bearing has failed, unit needs new gearcase and ca
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/09/2018
WALL OVEN WHIRLPOOL RBD305PDB12 "CC that the unit is dead, checked the fuses, good. The screen is blank. Will not go into diag. Will need a new control and UI. Control is no longer available."
Near Maple Heights, OH 44137
Corina B
Job Details: 11/09/2018
WASHER WHIRLPOOL WTW7300DW0 CC. That the washplate does not move. Ran diag no codes. Ran an auto test. Found the washplate bolt was loose. Tighten the bolt. Started a load with towels. The washplate is not agitating. Will need a new washplate and gearcase. Called SM to order parts.
Near Cleveland, OH 44109
Macaulay G.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE104ESS1 Unit receiving proper voltage. Drain pump only receiving around 50 vac. Office to control.; ordrng 1 W10854225 (cntrl-elec)
Near Garfield Heights, OH 44105
Corina B
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 CC that the ice maker is not making ice. Found the ice maker is not advancing. Has 120 volts going to the ice maker. Replaced the ice maker from t/s. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Ravenna, OH 44266
Robert A.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KUDS30IXSS8 "Installed adj kit and railes, op test ok"
Near Ravenna, OH 44266
Robert A.
Job Details: 11/09/2018
RANGE WHIRLPOOL WFE320M0ES1 "Found ribbon broke, no power from switch; ordrng 1 W10823729 (ELEMENT LF) and 1 WPW10434452 (SWITCH LF)"
Near Parma, OH 44129
Macaulay G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Unit has another refrigerant leak. Compressor is making a lot of noise. Office to order evaporator, compressor, and dryer.; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
Near Ravenna, OH 44266
Robert A.
Job Details: 11/09/2018
WASHER WHIRLPOOL WTW4816FW2 "Ran diognostics, 8-1 long / no fill, tested valves, good, ran recal cycle, good, found no syphone break in drain hose, cust to correctDrain is clogged need plumber to correct"
Near North Ridgeville, OH 44039
David R
Job Details: 11/09/2018
RANGE KITCHENAID KSEG700ESS0 F8E0 error code. Cooling fan speed too low. Replaced with fan from t/s. Test out a cycle. Op test ok.; used 1 W11107275 (FAN-BLWR) from stock
Near Olmsted Falls, OH 44138
David R
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer had video, loud buzzing sound for a couple seconds then stops Explained noise from damper. Went through service mode, tried to see if noise would come in different test. No noise at all. Icemaker maker making regular noise when dropping ice and
Near Olmsted Falls, OH 44138
David R
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Ice maker will not cycle on its on. Ordering icemaker.; ordrng 1 WPW10764668 (ice maker 148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Garfield Heights, OH 44105
Corina B
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB01 CC that the freezer light are not working and there was water on the water mat. Found the freezer light is dim. Cycled the ice maker and the water no leaks. Will need a new light. Called SM to order part.; ordrng 1 WPW10515057 (light)
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 11/09/2018
WASHER MAYTAG MVWX655DW1 The unit Will not agitate it will shift will not spin the unit has open motor windings the control has a motor fault in the shifter fault; ordrng 1 W10913953 (ACTUATOR ) and 1 W11026785 (MOTOR )
Near Strongsville, OH 44136
David R
Job Details: 11/09/2018
DRYER MAYTAG MED6000AW0 "Replaced strike, catch, plate and door hinge. Op test ok."
Near Maple Heights, OH 44137
Corina B
Job Details: 11/09/2018
WASHER WHIRLPOOL WTW7300DW0 CC. That the washplate does not move. Ran diag no codes. Ran an auto test. Found the washplate bolt was loose. Tighten the bolt. Started a load with towels. The washplate is not agitating. Will need a new washplate and gearcase. Called SM to order parts.
Near University Heights, OH 44118
Jeff M
Job Details: 11/09/2018
RANGE WHIRLPOOL WOS97ES0ES02 The unit Will occasionally display Stuckey needs a new ui; ordrng 1 W10756513 (UI)
Near Ravenna, OH 44266
Robert A.
Job Details: 11/09/2018
RANGE WHIRLPOOL WFE320M0ES1 "Found ribbon broke, no power from switch; ordrng 1 W10823729 (ELEMENT LF) and 1 WPW10434452 (SWITCH LF)"
Near South Euclid, OH 44121
Jeff M
Job Details: 11/09/2018
WASHER WHIRLPOOL WTW4816FW1 The units drain was on I canceled it out the unit had no codes I ran a test cycle and a calibration cycle op tested good
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 11/09/2018
DRYER WHIRLPOOL WED7990FW0 There was a sock in the blower fan and the lint filter housing is broken that’s how the sock passed though to the fan; ordrng 1 W10364994 (flywheel) and 1 W11211470 (HOUSING )
Near South Euclid, OH 44121
Jeff M
Job Details: 11/09/2018
WASHER MAYTAG MVWB865GW0 Cust was using to much soap improperly loading the unit. She mainly just wanted to make sure the unit was operating correctly
Near Independence, OH 44131
Paul P.
Job Details: 11/09/2018
KITCHEN WHIRLPOOL WDT730PAHZ0 "Replaced control in dishwasher, tested operation. Now operating properly, no error codes. Set down mitigation mat. Technician took core, also did not need to use heater."
Near Brecksville, OH 44141
Paul P.
Job Details: 11/09/2018
WASHER WHIRLPOOL WFW85HEFW1 "Called ahead, no ans., arrived, no ans. Got a hold of customer, they thought it was for next Thursday, and misunderstood the nature of the call, thought they were getting a new appliance delivered? Please reschedule and confirm details with customer.; s
Near Olmsted Falls, OH 44138
David R
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer had video, loud buzzing sound for a couple seconds then stops Explained noise from damper. Went through service mode, tried to see if noise would come in different test. No noise at all. Icemaker maker making regular noise when dropping ice and
Near Olmsted Falls, OH 44138
David R
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Ice maker will not cycle on its on. Ordering icemaker.; ordrng 1 WPW10764668 (ice maker 148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Valley View, OH 44125
Paul P.
Job Details: 11/09/2018
WASHER MAYTAG MVWC565FW0 "Installed gear case, pulley kit, drive belt and actuator. Tested washer, now operating properly. Set down mitigation mat."
Near Chagrin Falls, OH 44023
Dan H
Job Details: 11/09/2018
DISHWASHER KITCHENAID KUDC10FXSS6 "Customer complaint that unit started burning, found control board burned, harness was melted, unit will need new control board and harness, customer does not want repair at this time ; ordrng 1 W10871222 (harns-wire 100.84) and 1 W11035586 (cntrl-elec 1