Service History 439 - Fred's Appliance

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Kent, OH 44240

Brian M

Job Details: 07/14/2021

Cc unit not spinning Replaced actuator OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Aurora, OH 44202

Joe O

Job Details: 07/14/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

AMANA DISHWASHER

Model ADB1500AWQ01

Near Willoughby, OH 44094

Dan H

Job Details: 07/14/2021

"Customer complaint that unit is not draining completely, confirmed, found filter screen and drain port on garbage disposal clogged, cleared, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Chesterland, OH 44026

Joe O

Job Details: 07/14/2021

Installed dispenser. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Strongsville, OH 44136

David R

Job Details: 07/14/2021

"Replaced both control and ui. Ran a normal cycle, good. All components working. Ran a diagnostics cycle. Good."

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ1

Near Avon Lake, OH 44012

Marie V

Job Details: 07/14/2021

"Cc that the top rack something broke on it, cust has pieces. Confirmed right hand side rack broke in a corner. Replace both. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Strongsville, OH 44136

David R

Job Details: 07/14/2021

"Customer had POP, took pics Aug 20,2020. Cc unit not washing. No error codes. Found pump in range of resistance. Control sending lower than 100 bolts AC. Ordering both control and wash pump. Replace control first. ; ordrng 1 W11124384 (Control) and 1 W11305303 (Wash pump)"

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Avon Lake, OH 44012

Marie V

Job Details: 07/14/2021

"Cc that the unit is taking too long to dry clothes and that the sensor will shut down unit and clothes arent dry still. Turned unit on and check if it was heating. Pass. Check air flow outside. Found foil vent it kinked in the back on the unit, not allowing a proper air flow. Advice cust to replace foil flexible vent for rigid metal or flexible metal because those are considered fire hazard. Unit cycles between 168* and 115*. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 07/14/2021

"Replace cam,opt test ok; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Strongsville, OH 44149

David R

Job Details: 07/14/2021

"Cc unit control options not working, intermittent no lights on UI. Had a servicer from different company come out. Suggested replacing both controls. Authorization code sent over to us, full repair. Found F5-E1, F3E2, F6E1. Tested and valves are good. Ordering controls, and latch. ; ordrng 1 W10810403 (Latch) and 1 W11195970 (Control) and 1 W11135391 (Ui)"

We serviced a

AMANA REFRIGERATOR

Model ASI2275FRS00

Near Grafton, OH 44044

Corina B

Job Details: 07/14/2021

Cc that ice maker not working. Verified and found that ice maker is leaking through the bottom will need a new ice maker and valve; ordrng 1 WPW10300022 (Icemaker) and 1 WPW10179146 (Water valve)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Broadview Heights, OH 44147

Corina B

Job Details: 07/14/2021

Cc that unit is heating but not drying there clothes properly and having a lot of condensation inside unit. Verified and unit is heating properly found that vent is clogged up and will need to be cleaned out. Unit is working as designed.Explained to customer and gave him the number for dryer vent wizards to get it cleaned out for proper airflow. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Kent, OH 44240

Brian M

Job Details: 07/14/2021

Cc no water Installed water valve Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Lorain, OH 44053

Gabriel P

Job Details: 07/14/2021

Replace door opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Mentor, OH 44060

Joe O

Job Details: 07/14/2021

"Installed gear case, cam, and belt. Ran test cycle. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Strongsville, OH 44136

David R

Job Details: 07/14/2021

"Cc unit top rack is broken. Replaced from t/s. Tested, good. Op test ok. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, OH 44134

Jason N

Job Details: 07/14/2021

"CcCustomer showed pop Customer states unit needs leveled. Leveled unit for door gap and unit level. Customer stated unit is still not even, gaps are uneven on right and left hand sides as well as on top. Found floor is not even under unit, advised customer. Found cabinet above unit is sagging on left hand side. Snapped pics."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Highland Hills, OH 44122

Jason N

Job Details: 07/14/2021

"Cc unit not spinning/draining clothing all the way.Ran diagnostics. Found code f3e3 for water inlet temp fault and f8e1 for long fill/no fill. Ran auto test, no cold water coming in to unit. Checked all valves that I could see, all are turned on. Advised customer they would have to contact plumber or building mgment to have cold water source issue resolved. Unit op test good."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Amherst, OH 44001

Gabriel P

Job Details: 07/14/2021

Found panel bent ordering ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44120

Jason N

Job Details: 07/14/2021

"Installed pump and motor assembly. Ran wash test, all functions normal. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 07/14/2021

"Installed new shifter, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Kent, OH 44240

Brian M

Job Details: 07/14/2021

Installed control and valve Ran test cycle OP Test Ok

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Amherst, OH 44001

Gabriel P

Job Details: 07/14/2021

"Replace piston and switches and fuse,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Streetsboro, OH 44241

Brian M

Job Details: 07/14/2021

Cc unit goes into out of balance Found unit to be leaning back and to the right Adjusted feet so basket is center and Frame is stable Ran high speed spin test OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near Brecksville, OH 44141

Corina B

Job Details: 07/14/2021

Replaced the adjusters. The stops are missing. Will need new stops. Cust can install. ; ordrng 2 WPW10508950 (Stop)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Cleveland, OH 44120

Corina B

Job Details: 07/14/2021

Cc that ice maker not working or the dispenser. Verified found some ice in bin and tried to dispense ice and it was dispensing fine verified ice maker and it is working intermittently will need to order icemaker. Office to reschedule icemaker out of stock.; ordrng 1 WPW10190965 (Ice maker)

We serviced a

MAYTAG WASHER

Model A9800

Near Kirtland, OH 44094

Brian M

Job Details: 07/14/2021

"Cc unit will not spin Found fuse open Replaced using truck stock OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Novelty, OH 44072

Jason N

Job Details: 07/14/2021

"Cc unit codes f9e1Ran diagnostics, confirmed code f9e1 for drain problem. Checked drain pump and drain hose install. Drain pump clear, drain hose installed incorrectly on unit, rubber elbow kinked. Corrected drain hose install. Ran wash test then cancel drain. Drain out strong. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, OH 44077

Dan H

Job Details: 07/14/2021

"Customer complaint of burning smell, ran diagnostics found f7e6(motor fault) error code, found new style shifter fallen out of cam , installed new shifter, unit started lid lock started clicking and the control popped , installed new lid lock, op test no good , control is completely dead now, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11417466 (Cntrl), used 1 W10913953 (ACTUATOR), and 1 W11307244 (DOOR LOCK) from stock"

We serviced a

GE OTR MICROWAVE

Model JVM6177DF1BB

Near Lyndhurst, OH 44124

Brian M

Job Details: 07/14/2021

"Cc unit running when plugged in Found door switches not functioning properly and latch housing broken Needs door switches and switch housing Est only ; ordrng 1 WB06X10676 (latch-body) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor) and 1 WB06X10128 (lever switch lower)"

We serviced a

GE REFRIGERATOR

Model ZIS420NRJ

Near Pepper Pike, OH 44124

Brian M

Job Details: 07/14/2021

"Cc unit not cooling Found unit running but compressor cold Installed inverter box Compressor started Found fridge light switch sticking Needs light switch Customer wants to try and install himself if not he will call ; ordrng 1 WR23X10725 (light switch), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, OH 44077

Jeff M

Job Details: 07/14/2021

Installed the new part op tested good. Ui control

We serviced a

KITCHENAID BUILT IN FRIDGE

Model KSSC42QKS02

Near Painesville, OH 44077

Jeff M

Job Details: 07/14/2021

The unit isnt cooling. The unit is having a hard time starting the main control failed. ; ordrng 1 W10823805 (Control) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Thompson, OH 44086

Joe O

Job Details: 07/14/2021

"Cc: not finishing a cycle, not spinning clothes outFound error code f8e1(long fill no fill). Found water valve plugged. Replaced water valve with (W11038689) from surplus. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5PHAXMS10

Near Elyria, OH 44035

Marie V

Job Details: 07/14/2021

Replaced control bracket. Tested op test ok.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Marie V

Job Details: 07/14/2021

"Cc that the unit is not washing the clothes and is making a clicking noise. Ran diag found error code of F6E7 motor fault. Ran auto test, unit is not agitating. Tilted unit. Found shifter off place. Replace shifter from T/S. Calibrated unit, pass. Ran auto test, pass. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKBL01

Near Beachwood, OH 44122

Jason N

Job Details: 07/13/2021

"Cc unit not workingCustomer states unit does not power on anymore. Found GFCI outlet tripped, reset, instant retrip. Ran extension cord to standard outlet. Unit powered on, compressor not running. Relay overload popping when trying to start compressor. Compressor pulling 10.8a. Compressor locked. Unit needs new compressor. Customer not repairing at this time, will have to discuss. Estimate only at this time.; ordrng 1 W10309994 (Compessor)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Olmsted Township, OH 44138

Marie V

Job Details: 07/13/2021

"Cc that the unit will turn on but cant change the cycles, plug unit back in, drain pump started going, and error code F5E3 lid lock was flashing. Replace lid lock from T/S and calibrated unit. Tested op test ok. Started a normal cycle. And I was able to change cycles after replacing part.; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near North Royalton, OH 44133

David R

Job Details: 07/13/2021

"Cc unit seems to not dry clothes properly. Went over not overloading and different options as dry level and heat level. Customer has cleaned out vent, no long from back of dryer to outside. Ran with load to test. Heat is coming on and cycling heat above 150*. Upped dryness level to level 4 for customer. Give more dry time added. Customer to monitor and test. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Willoughby, OH 44094

Joe O

Job Details: 07/13/2021

"Found ui is only fascia. Needs encoderEncoder out of stock, office to reschedule ; ordrng 1 W11481116 (Encoder)"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near North Royalton, OH 44133

David R

Job Details: 07/13/2021

"Cc of noise in spin. Gearcase when spinning or even by hand can hear the noise. Suggest replaced worn came as well. Gave estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model RBS245PRS04

Near University Heights, OH 44118

Jason N

Job Details: 07/13/2021

"Installed blower fan and thermostat. Ran bake test to 350. Cooling fan op good, preheated and cycled. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Willowick, OH 44095

Joe O

Job Details: 07/13/2021

"Cc: not working, not fillingFound no stored error codes. Ran diagnostics test cycle. Found water valves turned off to unit. Turned on valves. Ran normal cycle. Unit senses drains and shuts down. No error codes came up. Needs main controlControl out of stock. Office to reschedule; ordrng 1 W11519742 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU940SCGQ2

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/13/2021

"CC that the unit is not draining. Confirmed. Found a lot of debris in the pump. Will need a new pump and motor. Cust did not pay sc.; ordrng 1 W10428777 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Cleveland, OH 44105

Corina B

Job Details: 07/13/2021

CC that there is water on the floor. Confirmed. Found ice on the bottom of the freezer. Steamed out the drain hole. Used a piece of wire to wrap around the drain hole. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/13/2021

CC that the unit does not work properly. Confirmed. Found the washplate splines worn. Ran diag F5E2 LID LOCK FAULT. Replaced the washplate. Ran a calibration. Started and manual agitate and spin. Started a normal cycle with clothes. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Broadview Heights, OH 44147

David R

Job Details: 07/13/2021

Replaced both control and UI. Ran test 51/52. Good. Components working. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Brook Park, OH 44142

Marie V

Job Details: 07/13/2021

Cc that the doors arent aligned and that theres still frost on freezer. Confirmed door were hitting with each other on the top and freezer gasket was not sealing all the way. Steamed out and adjusted doors op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44109

David R

Job Details: 07/13/2021

"Replaced wash plate. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Shaker Heights, OH 44120

Dan H

Job Details: 07/13/2021

"Customer complaint of ice build up on freezer section , found evaporator drain tube clogged, unit needs drain tube cleared, cleared evaporator drain tube, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30SXSS8

Near Lakewood, OH 44107

David R

Job Details: 07/13/2021

"Cc unit smoking. Found control board charred all over. Opened and found shorted relays causing control to become burnt. Gave estimate to customer for parts/labor. Customer calling KitchenAid. ; ordrng 1 WPW10481147 (Control panel) and 1 W10479761 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WRS321SDHW05

Near Mentor, OH 44060

Jeff M

Job Details: 07/13/2021

Customer needs a plumber the unit itself is functioning she needs the waterline hooked up. The copper waterline that is already behind the refrigerator has a kink in it I recommended for her to replace that copper waterline with another copper waterline and have a plumber do it yes

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Jeff M

Job Details: 07/13/2021

there was a manufacturing issue with the upper rack they made them too wide. No eta; ordrng 1 WPW10350382 (Upper rack)

We serviced a

KITCHENAID DISHWASHER

Model KDS-16

Near Willowick, OH 44095

Joe O

Job Details: 07/13/2021

"Cc: leakingRan test cycle. Found unit leaking from under door. Pump assembly causing wave action. Cannot find and parts for unit. Spoke with BJ, could not locate any parts either."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Cleveland, OH 44106

Dan H

Job Details: 07/13/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at-7 degrees, found fresh food section evaporator frozen solid, unit needs new thermistor, control, and fresh food section evaporator fan/shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11098695 (Fan/ shroud) and 1 W10316760 (Thermistor) and 1 W11172798 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Mentor, OH 44060

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Strike

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Euclid, OH 44117

Joe O

Job Details: 07/13/2021

"Cc: gap in gasket, door handle not seated properlyFound plastic liner in door pulling away from skin not allowing gasket to seal to skin. Needs ff doorOffice to reschedule; ordrng 1 LW10638684 (dor-fip)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/13/2021

"Installed new oven door gasket, op test good"

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW3

Near Elyria, OH 44035

Gabriel P

Job Details: 07/13/2021

I smell gas from the burner assembly ordering part ; ordrng 1 WP8318277 (Valve)

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Cleveland, OH 44135

Marie V

Job Details: 07/13/2021

"Cc that the unit when off balance and she rearranged the clothes and it worked it then a few loads later it happened again. Rang diag no error codes. Unit is balance and verify that the shocks are good. It only jumps back ice. Unit is working as design. Called whirlpool tech line, she said that the unit will need more towels to = the load."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near South Euclid, OH 44121

Joe O

Job Details: 07/13/2021

"Cc: out of balance, not filling, lockingFound error codes f7e5(shifter failure) f7e0(loss of power). Ran auto test. Found unit is not shifting. Needs splutch and slide assemblyCustomer does not want to repair at this time ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Beachwood, OH 44122

Jason N

Job Details: 07/13/2021

"Cc unit freezing not cooling Customer states unit freezer is cold but things are not freezing solid like they should be. Noise coming from freezer fan, ice buildup on evaporator contacting fan blades. Ran bimetal test 6, bimetal reading closed. Ran manual defrost 38, no power to defrost circuit. Unit needs control board. Control board looks to be NLA for this unit. Advised customer someone will be in contact with him. ; ordrng 1 W10581605 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/13/2021

"Customer complaint that unit knocks when spinning, ran drain and spin cycle, no unusual noises heard, suspension is good, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland Heights, OH 44121

Dan H

Job Details: 07/13/2021

"Installed new drain hose, op test good"

We serviced a

N/A N/A

Model GI7FVCXWY03

Near Richmond Heights, OH 44143

Brian M

Job Details: 07/13/2021

Installed gasket and freezer fan OP Test Ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KHMS2056SSS2

Near Elyria, OH 44035

Gabriel P

Job Details: 07/13/2021

"Found error code f9 Q touch communication and f2h2 also found a service pointer on one of error codes to replace control they will need both door and control Customer will not fix,opt test ok ; ordrng 1 WPW10403041 (Control) and 1 W10282802 (Door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Streetsboro, OH 44241

Brian M

Job Details: 07/13/2021

Installed icemaker and valve ran test fill OP Test Ok Did not install pressure regulator due to unit seeming normal at this time Customer to hold onto part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB03

Near Streetsboro, OH 44241

Brian M

Job Details: 07/13/2021

Cc of ice build up on bottom of freezer Gasket not sealing Fixed seal OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Kent, OH 44240

Brian M

Job Details: 07/13/2021

Complaint unit wont spin Found actuator not plugged In Plugged actuator in OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB08

Near North Olmsted, OH 44070

Marie V

Job Details: 07/13/2021

"Cc that the unit is leaking, confirmed. Water line is leaking. Will need 1/4 fitting. Cut the part that was damaged and. Added the fitting. Turned water back on. Tested op test okCheck ice maker it was cycling when took cover off. It didnt ask for water, jumped started ice maker and it cycled and it filled. Advice cust to monitor is working good at this time. If having problems with it. Will need new ice maker. Op test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland Heights, OH 44112

Dan H

Job Details: 07/13/2021

"Customer complaint that fresh food section is not cooling and moisture build up, fresh food section temperature at 53 degrees, freezer section temperature at-5 degrees, found fresh food section door not sealing properly, found lower hinge falling out of cabinet, tried to tighten, screw hole for hinge is stripped. Called whirlpool techline spoke to Joel, unit cannot be repaired.

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2830WP00

Near Rocky River, OH 44116

David R

Job Details: 07/13/2021

"Replaced both lower and upper fan motor. Tested, good. Op test ok"

We serviced a

SAMSUNG DRYER

Model DV520AEP/XAA02

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/13/2021

"Cc that the unit is not heating. Confirmed. Check power. Good. Found broken wire on heater. Fix that issue. Tested unit. Op test ng. Check heater thermostat and cut off. Will need thermostat and cut off from heater. They both open. Cust will like to have a morning appointment. Have plans in the afternoon ; ordrng 1 DC96-00887C (Cut off fuse) and 1 DC47-00018A (High limit thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HMEHES

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/13/2021

"Found drip pan clogged with ice and leaking clean and clear debri from drain tube and steam ice,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYW02

Near Westlake, OH 44145

Gabriel P

Job Details: 07/13/2021

Found unit pressure in 20 into a vacuum and high side is 50 psi call tech line explain unit has a internal leak cause there is leak show on both evaporator or either in the filter it was check by two technician spoke to sterling not repairable

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, OH 44030

Jeff M

Job Details: 07/13/2021

The lock failed installed the new part op tested good. ; used 1 W11307244 (Lock) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Chardon, OH 44024

Joe O

Job Details: 07/13/2021

Cc: not cooling ff sectionFound ff section at 60 degrees. Freezer at 5 degrees. Found drain tube plugged. Cleared drain tube. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS4

Near Rocky River, OH 44116

David R

Job Details: 07/13/2021

"Cc unit not washing. Water is entering unit, every couple of seconds the motor is humming on and off but will not spray. 3-3, 4-3, 5-1, 10-1; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10705575 (Sensor) and 1 WPW10380685 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Elyria, OH 44035

David R

Job Details: 07/13/2021

Replaced door. Customer is good.

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Maple Heights, OH 44137

Corina B

Job Details: 07/13/2021

"CC that the unit stopped in mid cycle. Confirmed F6e2 Communication Error: UI Cannot Hear ACU. Will need a new control and ui. ; ordrng 1 W11135391 (Ui) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, OH 44077

Joe O

Job Details: 07/13/2021

Cc: leakingFound customer has towel under front door panel. Towel is damp. Insulation pad in door damp. Ran test cycle. Unit leaked as I was going to walk out. Needs sump assembly and spray arm; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm)

We serviced a

JENN-AIR RANGE

Model JES9750CA00

Near Deerfield, OH 44411

Jason N

Job Details: 07/13/2021

Installed control board. Ran bake test and let cycle. Preheat and cycling properly. Op test good.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lorain, OH 44053

Gabriel P

Job Details: 07/13/2021

"Found latch broken will need new gave estimate customer will fix use latch from t/s ,opt test ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Avon Lake, OH 44012

Marie V

Job Details: 07/13/2021

"Cc that the unit is leaking the detergent and it stays on at the bottom of unit. Confirmed, started unit. No water entering. Check power coming in to valve, 1V. Check wiring diagram. Check power coming out of control. 120V, but no power to valve. Found float , overfill was melted not in contact with float switch. Press down on it and started a normal cycle. Unit started filling. Unit will need float overfill control. Cust will install himself, advice cust not to use unit until part is in place.; ordrng 1 W10077871 (Float control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/13/2021

Found freezer evaporator frozen with ice defrocted ice and found thermister loose and connected by the end of the cap tube side changed it to the suction tube. Good frost pattern afterwards. Advise customer to wait at least 24hr for temp to equalize.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 07/13/2021

"CC that the unit is not spinning. ran diag F7E1 BASKET SPEED FAULT, F7E5 SHIFTER FAULT, F7E6 MOTOR FAULT tested the shifter, failed. The unit is squealing. Will need a shifter and belt. ; ordrng 1 W11481722 (Shifter) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MGR8670WQ0

Near Painesville, OH 44077

Dan H

Job Details: 07/13/2021

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Streetsboro, OH 44241

Brian M

Job Details: 07/13/2021

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/13/2021

Cc unit not making enough ice Found mold to have 3 cubes in it and side walls of ice maker damaged Customer had ice maker sent to her Installed new ice makerAdvised to give it 48 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF57R18DM00

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/13/2021

The unit has a hole in the evap needs a filter dryer cust has the evap; ordrng 1 WPW10143759 (Uv dryer) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/13/2021

Installed control and UI OP Test Ok

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/13/2021

Installed led OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Solon, OH 44139

Brian M

Job Details: 07/13/2021

Cc unit not making ice Found Ice mold cracked Replaced using truck stock OP Test Ok ; used 1 4317943 (ICEMAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Hose water valves and check valve

We serviced a

WHIRLPOOL WASHER

Model WTW4880AW1

Near Chagrin Falls, OH 44022

Jason N

Job Details: 07/13/2021

"Installed gearcase and pulley. Ran calibration and auto test. No abnormal sounds heard, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/13/2021

Found door damage took pictures of damage ; ordrng 1 W10746794 (Door) and 1 W11178521 (Label)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Geneva, OH 44041

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Pump

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Painesville, OH 44077

Joe O

Job Details: 07/13/2021

"Cc: not making iceFound fill tube frozen. Cleared fill tube ube, cycled ice maker. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44110

Jason N

Job Details: 07/13/2021

"Cc unit not filling or cycling correctly. Customer stated unit doesnt advance cycles, she has been unplugging it to advance cycles? Unit stays in sensing. Ran diagnostics, no codes, ran auto test. All functions normal. Started normal load with clothing. Explained to customer how sensing works, and what to expect with different wash cycles and options. Customer was not aware of sensing or filling time requirements, she is used to older washing machines. Unit is operating as designed."

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