Service History 442 | Freds Appliance

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Cleveland Heights, OH 44106

Manny

Job Details: 06/03/2022

"Cc that unit gives error code when she select fresh vegetables setting, verified and got f4e4, replaced moisture sensor, tested unit and everything is working properly until the fresh vegetables is selected got same code, unit will need a main control. Part showing out of stock, office to contact customer for next service appointment.; ordrng 1 W11342846 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Bay Village, OH 44140

Angel

Job Details: 06/03/2022

Cc that unit is not cooling properly. Verified temps and freezer is at 43* and ff section at 65* looked in back of freezer panel and it was all frosted up steamed out all frost and verified wiring heater and thermistor found that the thermistor was set in the wrong spot and was cracked as well also found heater wire came off the connector reinstalled heater wire made sure it was properly connected and replaced thermistor. Opt test ok.; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Aurora, OH 44202

Brian M

Job Details: 06/03/2022

Cc unit not washing Found sump assembly not plugged in Plugged in ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Bedford, OH 44146

Marie V

Job Details: 06/03/2022

"Cc that the right hand side door squeaks and the left hand side door makes a clunky noise. Confirmed. Right hand side door did not had any grease. And left hand side door will need cam door, bracket and cover wire.; ordrng 1 WPW10257206 (Cam door) and 1 W11293380 (Bracket) and 1 WPW10632062 (Cover-wire)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Rocky River, OH 44116

Angel

Job Details: 06/03/2022

Cc that unit just keeps beeping. Confirmed unit just keeps beeping has an F2E1 error code stuck key pulled unit out a bit to see if it had a loose connection but everything was good unit will need control panel replaced. Part is under the 5 year warranty verified with BJ and said its still under warranty took picture of POP. Ordering part.; ordrng 1 W11087449 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Solon, OH 44139

Brian M

Job Details: 06/03/2022

Called whirlpool for suggestions Tried to push tubing insideThey advised that if its not able to be snaked or opened then its non repairable

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Painesville, OH 44077

Dan

Job Details: 06/03/2022

"Customer complaint that unit is not spinning or draining properly, ran drain and spin cycle, drain pump is working, unit spun, loud clunking noise in transmission, found led on motor inverter board not flashing, unit needs new motor and transmission, customer does not want repair ; ordrng 1 WH38X10019 (Transmission) and 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Lyndhurst, OH 44124

Manny

Job Details: 06/03/2022

"Cc unit leaking in the ff, found evap drip tray cover in ice, steamed evap (22 mins) make sure drain tube was cleared, went to put evap cover on and noticed that the heater is not clipped on drip tray, and not close enough to the tray, clipped heater back on tray, now heater really close to drain port, opt test ok!"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakewood, OH 44107

Angel

Job Details: 06/03/2022

Cc that unit will not turn on. Confirmed tried turning on unit but will not checked power to unit and has 120vac coming in to the control board but the control boards led is not on will need control board replaced. Could not get picture of mod since the door is locked and wont unlock. Office to reschedule part out of stock; ordrng 1 W11419171 (Control board)

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/03/2022

Installed stator Ran test cycle Could not duplicate a leak

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near East Cleveland, OH 44118

Joe O

Job Details: 06/03/2022

"Cc: door not closing properly, not dryingFound front panel bent, not allowing door to close completely. Found unit continuously heating. Element shorted to ground. Needs panel and elementParts out of stock. Office to reschedule; ordrng 1 W11402953 (Panel) and 1 WP3387747 (element)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Cleveland, OH 44143

Joe O

Job Details: 06/03/2022

"Installed slides, and gasket. Op test ok"

We serviced a

CROSLEY WASHER

Model CAW45125LW0

Near Cleveland, OH 44106

Corina H

Job Details: 06/03/2022

CC that the unit does not spin. Ran a calibration. And an auto test. Started the unit on a normal cycle with clothes. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Parma, OH 44134

David R

Job Details: 06/03/2022

"Cc unit is intermittently not cooling or over cooling FF, some liquidsin FF is freezing, one point frost was building up in Freezer. Right now temps are good, FF reading 39* and FF reading 1-2*. Good frost pattern on evap. Ordering control and thermistors. ; ordrng 1 W11357371 (Control) and 2 WPW10384183 (Thermistor)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5200SQ0

Near Cleveland, OH 44102

Angel

Job Details: 06/03/2022

Cc that unit will not wash or agitate. Ran unit it started filling but would not do anything and it would not drain took apart unit and made sure the motor coupling was good and it was so i took of drain pump and found a sock stock on the drain port removed tested unit and it started washing spinning and draining as should. Opt test ok.

We serviced a

JENN-AIR ICE MAKER

Model JIM158XYCX0

Near Cleveland, OH 44122

Brian M

Job Details: 06/03/2022

Cc unit not making ice and over filling Found drain hose kinked Fixed hose Ran test cycle unit is functioning correctly Advised on filter replacement

We serviced a

GE DISHWASHER

Model PDP715SYN0FS

Near Chardon, OH 44024

Jason N

Job Details: 06/03/2022

"Cc unit not washing dishes well and not drying at the end of the cycleRan diagnostics functionality tests, turned heater on, heater element is not heating. Checked continuity of element at control connector. Element is reading open. Unit needs heater element replaced. ; ordrng 1 WD05X30299 (Heater element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mayfield Heights, OH 44143

Manny

Job Details: 06/03/2022

"Replaced motor but fill tube is frozen again, found a kinked on the fill tube, customer stated that a different company was here a while ago and they used a blow dryer on the fill tube, fill tube looks good but customer wants it replaced, fill tube heater broke when I was disassembling the icebox ordering heater on us; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF4

Near Mentor, OH 44060

Dan

Job Details: 06/03/2022

"Installed new ice maker , op test good"

We serviced a

GE DRYER

Model GUD27ESSJ1WW

Near Chardon, OH 44024

Jason N

Job Details: 06/03/2022

"Cc unit drum catching clothes and leaving marks on clothesFound upper bearing plate wore away, no bearings or felt seal left. Drum is now riding on metal front panel. Unit will need upper bearing plate, bearings, felt seals, and front panel due to damage from drum contact. Customer declined repair at this time, estimate only. ; ordrng 1 WE03X25079 (Top bearing) and 1 WE09X20441 (Felt seal) and 1 WE20M472 (Panel) and 2 WE3M52 (Bearing slide)s"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Warrensville Heights, OH 44128

Corina H

Job Details: 06/03/2022

"CC That the unit is not heating. Confirmed. Checked the vent outside clear. Customer has a foil and plastyle vent advised customer to replace with a semi rigid or rigid vent. To picture. Checked terminal block l1-n 0 volts, l2 -n 120 volts l1-l2 90 volts. Will need an electrician. Opt test ok"

We serviced a

GE RANGE

Model ZDP366NP3SS

Near Beachwood, OH 44122

Brian M

Job Details: 06/03/2022

Can not lift unit out of position all 4 legs are down and I can not reach the rears to get it to roll Needs x2 techs to lift and move forward ; schdld next appmnt for 6/8 WED !

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE01

Near University Heights, OH 44118

Brian M

Job Details: 06/03/2022

Cc of leak Found leak coming from drain tube on evap Unit was covered in foam needs cleaned out, Cleaned drain as best as I could not sure if I got it all the way

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Chagrin Falls, OH 44023

Manny

Job Details: 06/03/2022

Replaced control ran diagnostics cycle and calibration opt test ok.

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Kirtland, OH 44094

Joe O

Job Details: 06/03/2022

"Cc: not heatingFound element open. Needs heating element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mentor, OH 44060

Corina H

Job Details: 06/03/2022

"CC that the unit stopped working. Checked the fuses and heater, good. Plugged unit in let run for 10 minutes cycling properly. Opt test ok"

We serviced a

GE REFRIGERATOR

Model GBSC0HCXCRWW

Near Geneva, OH 44041

Jason N

Job Details: 06/03/2022

Installed bimetal and defrost heater. Steamed evaporator clear. Op test good.

We serviced a

GE REFRIGERATOR

Model GSHL6PHXBELS

Near Eastlake, OH 44095

Dan

Job Details: 06/03/2022

"Cleared evaporator, Installed new defrost thermostat and heater, op test good"

We serviced a

MAYTAG DRYER

Model MGD6630HC3

Near Chesterland, OH 44026

Brian M

Job Details: 06/03/2022

Installed Sensor Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS00

Near North Ridgeville, OH 44039

David R

Job Details: 06/03/2022

"Cc unit all burners will spark at once. Normal operation, all on same spark harness. Customer never had a gas unit. All functions are good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Maple Heights, OH 44137

Marie V

Job Details: 06/03/2022

Confirmed warranty with BJ. Cc that the fresh food is not cooling and freezer is too cold. Confirmed. Took temps fresh food is 50* and freezer -3*. Found air duct going to fresh food full of frost. And one side on freezer liner had a gap. Filled up gap and removed all ice in the duct. Advice cust to allow unit 24 hours for fresh food to reach normal temps. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44125

Marie V

Job Details: 06/03/2022

"Cc that the Icemaker is off, not connected so the freezer door was not closing, causing condensation inside, also that no water comes in. Confirmed,no water coming in. Found that the connection was too tight and was not allowing water to go trough the lines. Corrected issue. Tried to cycle ice maker, failed. Getting 120V. Also full frost pattern on evaporator. Unit will need ice maker. Office will contact once they have eta on the part.; ordrng 1 W11542654 (Ice maker)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Brook Park, OH 44142

Gabriel P

Job Details: 06/03/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/03/2022

"Found evap cover with frost also evap cover not install properly causing a gap on right side and also found no voltage going to heater and spoke to senior tech we did all diagnostic test still no voltage ordering thermistor,harness,and control also whirlpool verify by model that unit is still under one year old but she is on hold with KITCHENAID for them to send and authorization number ; ordrng 1 W11512425 (Control) and 1 W11505164 (Harness) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Olmsted Falls, OH 44138

Marie V

Job Details: 06/03/2022

"Cc that the unit is not cooling. Confirmed. Freezer is at 5* and fresh food at 50*. Verify at the board thermistor reading and is under ice. RC freezer evap thermistor 43 kohms. Fresh food thermistor 7.29kohms . unit will need new control board and evaporator fan. Cust will call back if they want to continue ; ordrng 1 W11033168 (Fan harness) and 1 W10843055 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GLD4458R10CS

Near Elyria, OH 44035

Marie V

Job Details: 06/03/2022

"Cc that unit is leaking from the bottom. Confirmed found drain hose was chute up. Will need new drain hose. ; ordrng 1 WD24X10045 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/03/2022

"Replace valve,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Avon, OH 44011

Marie V

Job Details: 06/03/2022

Cc that unit is not making ice, took temps 1* in freezer 35* fresh food section and 10* inside Icemaker box. Unit just had a few ice cubes and ice maker cycle and it filled with water. Unit is working good at this point."

We serviced a

MAYTAG DRYER

Model MGDC200XW2

Near Lorain, OH 44052

Angel

Job Details: 06/03/2022

"Cc that they try to start unit and it will not start unless you spin the drum a little. Tested unit and it starts after a spin by hand took apart unit to see if something else besides the motor could be bad and found that one of the springs from the centrifugal switch came off was going to reinstall but noticed one of the tabs that holds the spring broke off unit will need drive motor replaced. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13293K112

Near Shaker Heights, OH 44120

Manny

Job Details: 06/01/2022

"Cc u it leaks from left side, removed kick plate and ran diagnostics cycle and unit started spraying water everywhere, found hole in the sump pump rubber hose, unit will need a sump pump assembly. Customer will look are for a new unit and if they decide to repair they will contact us.; ordrng 1 WPW10482502 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC0

Near Cleveland, OH 44109

Manny

Job Details: 06/01/2022

"Blower wheel is welded to motor shaft, had to removed it by force and a grinder(35 mins), replaced parts ordered and unit not working, spoke to bj and we determine that there is broken wire somewhere since we are loosing continuity, traced wires and found belt switch terminal not crimped properly recrimped wire op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ashtabula, OH 44004

Joe O

Job Details: 06/01/2022

"Cc: slide not working properly, frost build up on evaporatorFound ff evap completely frosted over, found shaft for middle drawer twisted, glide mounts broke out of glides. Found drip pan warped. Needs evap fan/harness, shaft, adapters and drip pan kitShaft shows low stock. Office to reschedule; ordrng 1 W10802341 (shaft) and 1 W11457241 (Drip pan kit) and 1 W11093718 (adapter) and 1 W11215629 (Adapter) and 1 W11087438 (motor-evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Mentor, OH 44060

Jason N

Job Details: 06/01/2022

Installed drain tube and fitting. Cleared ice from freezer. Ensured good flow through. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Lakewood, OH 44107

Manny

Job Details: 06/01/2022

"Cc unit not cooling both sections, checked temps and 70 in both sections, compressor is humming, tested compressor windings per troubleshooting guide from sensor to common 17.1ohms from motor to common 19ohms per guide if windings are out of range replaced compressor and Orion board, plugged into killawatt meter and unit pulling 8.72 amps, compressor is humming and hot to touch. Unit will need a seal system repair; ordrng 1 W11592010 (Compressor) and 1 W11336586 (Orion board) and 1 W11109499 (drier-tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Amherst, OH 44001

Angel

Job Details: 06/01/2022

"Cc that unit will not spin there clothes out. Ran diagnostics and found that it had and F0E3 overload and a F0E4 water temperature higher than should and F8E1 long fill looked underneath washer and gear case is leaking will need gearcase, inlet valve, and slider. Ordering parts.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11165546 (Inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, OH 44057

Dan

Job Details: 06/01/2022

"Installed new ice maker , adapter, and seals, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW00

Near Lorain, OH 44052

Angel

Job Details: 06/01/2022

Cc that unit had a nail polish smell to it. I took temperatures to make sure its not freon and temps were good 39* ff section and 5* in freezer and I could not smell the scent that she was describing but did let her know that fruits if they are there for a long time can produce a chemical smell but the unit is cooling properly so we know its not freon. Unit is working as designed and can not smell any chemicals odors. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/01/2022

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYM05

Near Mentor, OH 44060

Jason N

Job Details: 06/01/2022

"Cc unit was making too much ice now not workingFound ice maker bail arm popped off. Replaced ice maker and reinstalled bail arm. Ran manual harvest test, ice maker indexed, filled mold with water and shut off properly. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Painesville, OH 44077

Jason N

Job Details: 06/01/2022

"Cc unit not washing dishes.Ran diagnostics, found code 6-4 for float switch open and 6-6 for cool water coming in. Wash pump did not turn on during test cycle, only lightly humming. Unit needs wash motor assembly. Replaced using truck stock part. Reran diagnostics test in entirety, all functions passed. Op test good. ; used 1 WPW10605057 (Pump/motor assembly) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Kirtland, OH 44094

Corina H

Job Details: 06/01/2022

"CC that the ice maker is not working. Confirmed, cycled the ice maker, not cycling properly. Replaced the ice maker from t/s. Cycled. Opt test ok ; ordrng 1 WPW10300024 (Ice maker)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Ashtabula, OH 44004

Dan

Job Details: 06/01/2022

"Installed new control and element, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rock Creek, OH 44084

Joe O

Job Details: 06/01/2022

"Cc: not cleaning, not spinning outFound error code f0e5(off balance). Ran auto test. Found unit not shifting. Found actuator arm slipping out of cam. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE RANGE

Model PS968SP2SS

Near Chardon, OH 44024

Brian M

Job Details: 06/01/2022

Installed fan Ran test bake to 420 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Elyria, OH 44035

David R

Job Details: 06/01/2022

Cannot complete repair today. Agitator is seized onto gearcase. Will need to break and cut off agitator and customer wants to order a new one to complete repair. ; ordrng 1 W11550891 (Agitator)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Newbury Township, OH 44065

Brian M

Job Details: 06/01/2022

"Cc ff not cooling Found unit not defrosting properly Ran bi metal test bi metal is shortedNeeds bi metal ; ordrng 1 WPW10160570 (bimetl-def), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Diamond, OH 44412

Brian M

Job Details: 06/01/2022

Cc unit clumping ice Found pressure to be low to fill properly Customer has reverse osmosis installed Advised to bypass filter and watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2022

"Cc: still not making ice, not cooling correctlyFound temps in ff section at 43 degrees. Freezer at 19 degrees. Ice maker error code e5(timed ice making). Found thermal fuse open in heater harness. Spoke with bj, stated to replace harness at no cost to customer. Needs freezer evap fan assembly.; ordrng 1 W11249952 (motor-evap)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, OH 44133

Manny

Job Details: 06/01/2022

"Replaced parts ordered, ran diagnostics and calibration no codes found at the end of cycle and unit finished with no issues. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/01/2022

Waterline was not reverse also cold water going inside unit when it was on rinse .also spoke to senior tech he advise to do a factory reset and have her monitor if she continues to have issue with same error code f0e4 she will need a control part number W11543994 opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYB04

Near Bay Village, OH 44140

Marie V

Job Details: 06/01/2022

Defrosted evaporator and unplugged drain tube. Replaced thermistor. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model LFEF3018TWD

Near Conneaut, OH 44030

Dan

Job Details: 06/01/2022

"Installed new infinite switch, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Conneaut, OH 44030

Dan

Job Details: 06/01/2022

"Installed new heater , op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FSC23R5DBE

Near Conneaut, OH 44030

Dan

Job Details: 06/01/2022

"Installed new seal and insulation, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Willowick, OH 44095

Jason N

Job Details: 06/01/2022

"Cc unit not dispensing iceRan ice dispense test, motor humming/grinding loudly but not moving ice. Not frozen up, no obstructions. Unit needs auger motor. ; ordrng 1 242221501 (Auger motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Deerfield, OH 44411

Brian M

Job Details: 06/01/2022

Cc unit is quiet Customer concerned fan isnt spinning Removed evap wall to show customer that the fan is working Unit is functioning properly no issue found

We serviced a

WHIRLPOOL RANGE

Model WOS51ES4ES00

Near North Royalton, OH 44133

David R

Job Details: 06/01/2022

"Replaced cooling fan, tested, good. Op Test Ok test ok."

We serviced a

SAMSUNG DRYER

Model DV400EWDWR/AA

Near Seven Hills, OH 44131

Manny

Job Details: 06/01/2022

"Replaced heater, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Maple Heights, OH 44137

Manny

Job Details: 06/01/2022

"Cc that he now know whats leaking, and its a copper pipe under his sink, stated he wanted to know if it was the dishwasher or if he needs a plumber, advise customer to call plumber to fix leaky pipe and if u it starts leaking after pipe is fixed to give his warranty company a call. Unit has the revised heater"

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Cleveland, OH 44125

David R

Job Details: 06/01/2022

Cc unit not drying correctly. Found open fuse. Replaced from t/s. Ran unit and tested. Good. Op Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVY05

Near Highland Heights, OH 44143

Joe O

Job Details: 06/01/2022

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Westlake, OH 44145

Marie V

Job Details: 06/01/2022

Cc that the unit will not drain. Confirmed. Found disposal had a hole in it but it was not open all the way. Removed all water from unit and removed the drain pump. Drain pump is good. Tested unit few times . Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Willowick, OH 44095

Jason N

Job Details: 06/01/2022

"Cc unit freezer door scratched and not sealing properlyConfirmed freezer door has a small scratch. Freezer door gasket was slightly twisted, needed to be straightened on bottom to seal properly. No other issues exist with unit. Unit needs freezer door. Documented with techline documentation form. Customer does not have a pop or delivery slip, and no entitlement information. Advised customer to call Whirlpool. ; ordrng 1 LW10646225 (Door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAH 0

Near Ravenna, OH 44266

Brian M

Job Details: 06/01/2022

"Cc unit leaking Can not determine where the leaking from Advised on spray arm replacement Customer to install part ; ordrng 1 W10837249 (spray arm lower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KOCE500ESS05

Near Chagrin Falls, OH 44023

Corina H

Job Details: 06/01/2022

"CC that there was sparks and popping noises. Found the plate cover have a burn mark on it. Tested the microwave with a cup of water heating. Will need a new plate cover. ; ordrng 1 W10915651 (Plate cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS2MIYCSS

Near Chagrin Falls, OH 44022

Corina H

Job Details: 06/01/2022

CC that the freezer door does not open. Confirmed. Advised cust to leave the refrigerator unplugged unit we come back. Do not want to break the door.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL03

Near Cleveland Heights, OH 44118

Joe O

Job Details: 06/01/2022

"Cc: not making iceFound temps in ff section at 42 degrees, freezer at 32 degrees, ice maker compartment at 49 degrees. Found freezer door gasket torn, not sealing at bottom of freezer. Needs freezer door gasket; ordrng 1 W10407215 (gasket-fip)"

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Grafton, OH 44044

Gabriel P

Job Details: 06/01/2022

Inner door did not came with seal and found glass seal corroded ordering both seals one seal is out of stock cannot scheduled office contact customer wants part is found for scheduling 2 job count pls; ordrng 1 W11596131 (Seal inner) and 1 W10284122 (Glass seal)

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2022

Installed dsi board. Tested bake and broil. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW3

Near Parma Heights, OH 44130

Marie V

Job Details: 06/01/2022

"Cc that when you use the steam clean once and then try again it does not works even when the oven is cold, the button does not worksShe has to reset the unit in order to make it work. Tested unit. Ordering main board and seal.; ordrng 1 W11546066 (Control) and 1 WPW10129032 (Seal)"

We serviced a

GE REFRIGERATOR

Model TPX21PRXDWW

Near Bratenahl, OH 44108

Jason N

Job Details: 06/01/2022

"Cc unit leaking water Found water leak is due to ice buildup in freezer section. Found defrost drain hole backed up, no draining. Cleared ice from freezer section. Pulled drain tube from rear of unit, flushed out, removed sludge from inside of tube. Reinstalled, ensured good water flow through to drain pan. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM01

Near Eastlake, OH 44095

Jason N

Job Details: 06/01/2022

"Cc unit lights not workingCustomer stated the freezer light went out and the others on the refrigerator section went dim, then several days later they all went out. Confirmed, no illumination present in unit. Unit will need freezer and main LED modules. ; ordrng 1 WPW10515058 (LED module) and 1 W11104452 (LED module)"

We serviced a

KITCHENAID RANGE

Model KDRS483VSS03

Near Ravenna, OH 44266

Brian M

Job Details: 06/01/2022

Installed terminal block Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Sheffield Lake, OH 44054

Angel

Job Details: 06/01/2022

Reclaimed refrigerant replaced ff section evaporator put unit into a vacuum at 29 vacuum and recharged with 6.00oz of R134a. Recommended customer to wait 24hrs for proper cooling. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chagrin Falls, OH 44022

Corina H

Job Details: 06/01/2022

"CC that the unit is not draining. Confirmed. Checked the harness, good. Unit started to drain. Will need a new drain pump. When it is spinning there is a clicking noise. Will need a slide. ; ordrng 1 W11396717 (Drain pump), used 1 SHIPPING (shipping and handling), and 1 W10734521 (Slide) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Independence, OH 44131

David R

Job Details: 06/01/2022

"Replaced dispenser, heater, good. Ran diagnostics, all components working. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Willoughby, OH 44094

Jason N

Job Details: 06/01/2022

"Cc unit freezer door not closing/sealing properlyConfirmed freezer door not sealing, condensation dripping from inside freezer section. Found door will not close all the way due to package of chicken sticking out too far from middle shelf and interfering with door liner. Rearranged product, door now closing and sealing properly. Op test good."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Kent, OH 44240

Brian M

Job Details: 06/01/2022

Cc of noise Could not duplicate issue but leveled unit ran auto test and drain and spin with a load OP Test Ok

We serviced a

KITCHENAID COOKTOP GAS

Model KGCU407VSS02

Near Chagrin Falls, OH 44023

Corina H

Job Details: 06/01/2022

Replaced the spark module and wire to the back burner. Opt test ng. Checked outlet properly polarized. Called t/l TJ system was down could not document. Switched the harness from the right side to the left still sparking. Need to replace the harnesses. Office to reschedule appointment. Will need dark brown silicone to silicone the cooktop.; ordrng 1 W10763500 (Harness) and 1 W10116174 (Harness)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, OH 44131

David R

Job Details: 06/01/2022

"Cc unit banging and out of balance. Ram diagnostics, no error codes, ran calibration. Adjusted leveling on unit, front feet. Put a load of towels in 4-6 on normal and let run through cycle for 10-15 mins, drained. Ran a drain and spin cycle. Watched unit, balancing itself, unit working normally. Found drain house hitting back unit and back wall, adjusted and zipped tied. Advised if needed a piece of styrofoam to put back there as well. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Pepper Pike, OH 44124

Corina H

Job Details: 06/01/2022

"CC that the unit gives a error code of f8e3. Ran diagF8e3 Overflow, f0e2 Oversuds, f0e5 Off Balance Load, f5e2 Lock failure.cleared codes. Tested the drain pump, clear. Started a cycle, valve not shutting off. Cust replaced the valves. Checked the pressure switch, clear. Will need a new switch and possibly a new control. Cust can install pressure switch ; ordrng 1 W11316246 (Pressure sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAM00

Near Kent, OH 44240

Brian M

Job Details: 06/01/2022

"Cc no ice Found no voltage going to ice maker from control Needs control board ; ordrng 1 W11088499 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM0A

Near Lakewood, OH 44107

Angel

Job Details: 06/01/2022

Cc that unit had a puddle of water on the floor on the freezer side and he stated he had a plumber come out to verify line on back. Verified and looked good did notice that the filter was not sitting properly and when i pushed the filter in it filled up and customer stated he has not used the water dispenser till today I explained to him that it could of been air in the filter housing causing it to leak but i had the ice maker call for water and dispensed water a couple of times and could not find any leaks anywhere. I explained to customer it could of been the filter housing because of the filter not sitting properly and asked him to leave a dry towel under door for now so he can monitor and if anything to give us a call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Streetsboro, OH 44241

Brian M

Job Details: 06/01/2022

Cc unit leaking found drain tube clogged Cleared drain OP Test Ok

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Willoughby, OH 44094

Jason N

Job Details: 06/01/2022

"Cc unit is not level to counter topCustomer showed pop, under 1 yr. Customer stated unit is not level to counter tops, uneven on the left side. Used level to determine leveling of unit. Ensured unit is level on all sides. Found countertop on left side of unit is not level giving appearance that unit is not level. Customer ok with this. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ABB2227DEW

Near University Heights, OH 44118

Corina H

Job Details: 06/01/2022

"CC that the unit is not cooling. Confirmed. Fz and ff 50*. Compressor is not turning on. Will need a new compressor. Can not pull unit out on where the location is, have to take the doors off. Had a lot of dirt on the condenser. Cust is not going to repair. ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Bedford, OH 44146

Brian M

Job Details: 06/01/2022

Cc unit wont power off or start Found ui not responding to anything Will not reset Encoder and control needed ; ordrng 1 W11481116 (Control) and 1 W11481108 (Control)

We serviced a

FRIGIDAIRE RANGE

Model FFEF3052TWC

Near Eastlake, OH 44095

Corina H

Job Details: 06/01/2022

"CC that the unit does not work both the cooktop and the oven. Found the cord not plugged in all the way. Checked the terminal block, good. Plugged the cord back in, cooktop and oven are working"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Westlake, OH 44145

Angel

Job Details: 06/01/2022

"Cc that unit is not cooling properly. Took temperatures and freezer was at 44* and ff section at 52*. Took off evaporator cover and found a big ball of ice on the capillary line and compressor is running at .62amps did not tap system because customer has food in freezer to try to keep cool unit will need evaporator, compressor and dye filter. Office to reschedule because compressor is out of stock.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dye filter)"

We serviced a

KENMORE WASHER

Model 11026902692

Near Solon, OH 44139

Brian M

Job Details: 06/01/2022

"Cc unit not spinning out Found lid switch broken Advised on replacement ; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"

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