Service History 443 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Euclid, Ohio 44132

Jason N

Job Details: 04/11/2024

"Cc unit not making ice fast enoughCustomer stated she noticed the ice was not dumping fast enough, so she has been manually cycling the ice maker to make ice. Advised customer in order for us to accurately diagnosis if ice maker is properly functioning, ice maker needs to to cycle on its own when its ready to harvest. This will allow us to determine if ice maker and/or freezer temperatures are working and are low enough. Advised customer to allow ice maker to cycle for another 48 hrs without manually cycling and monitor ice production."

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrs321sdhz08

Near Euclid, Ohio 44123

Jason N

Job Details: 04/11/2024

"Ran diagnostics, found defrost sensor reading open. Replaced main wire harness using customer supplied pre id part. Reran diagnostics, defrost sensor reading passed. Ran force defrost, heater turned on. Advised customer to allow unit to run for 24 hrs and monitor temperature."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, Ohio 44035

Marie V

Job Details: 04/10/2024

"Cc that the unit is not heating and it shuts off and wont run , later on can start unit again. Stared unit, good temperature. Took vent out and inspected inside, theres a lot of lint all over iver. Recommend getting vent cleaned out properly, also motor could be over heating and shutting off. Until does not cools off will not start again. Ordering part.; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 W10857612 (Timer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Columbia Station, Ohio 44028

Marie V

Job Details: 04/10/2024

"Cc that the freezer light stopped working but now is working. Confirmed, found some ice on door switch, moisture on mullion, showed cust, make sure door is close, seals are good, if door stays open door switch can froze close from moisture. Turned on mullion. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near North Ridgeville, Ohio 44039

David R

Job Details: 04/10/2024

"Replaced motor, pulley, belt and shield. Ran diagnostics, good. Ran normal cycle to test out. Good. All components working. Agitate and Spin are good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Berea, Ohio 44017

David R

Job Details: 04/10/2024

"Replaced tub gasket. Cleared all water build up in tray underneath. Found water dropping from water line, took pic. Tightened hose, no drip. Advised customer to also watch out for extra suds on unit, non as of now. Ran unit, good. Op Test Ok."

We serviced a

JENN-AIR RANGE

Model JGRP548WP01

Near Brecksville, Ohio 44141

David R

Job Details: 04/10/2024

"Put new control in customer bought, not working, still throwing F8E0. Called TL, Techline said they have been having issues with the main harness, been seeing broken wires or cut wires in the back going to the cooling fan, to trace with finger and repair any broken wires. 5VDC Black to Red at the cooling fan, when bake is activated. TL said the wiring checks good then since the main control is good and the big oven fan is good, would be the small oven Cooling fan. After getting off the phone, checked the back of unit, no worries that could be causing issue. TL said to replace small oven cooling fan; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Columbia Station, Ohio 44028

Marie V

Job Details: 04/10/2024

"Cc that unit is not washing, after it fills up thats it, confirmed, unit motor getting 120.v not running. Will need new motor. Replaced part from surplus. Tested unit, no leaks. Ran calibration, unit heating. Op test ok; used 1 W11025157 (Motor) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Cleveland Heights, Ohio 44121

Corina H

Job Details: 04/10/2024

"CC that the unit fills and then drains, does not spin or drain. Confirmed. Found the drain in the sink backing up and the unit turns off because it can not pump the water out due to the sink. Advised Cust to have the sink cleaned. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model LGR8648PQ1

Near Warrensville Heights, Ohio 44128

Corina H

Job Details: 04/10/2024

CC that the unit is humming. Confirmed. Found the motor is sized. Will need a new motor and wheel. Cust does not want to repair. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Independence, Ohio 44131

Corina H

Job Details: 04/10/2024

"CC that the unit is not cooling. Confirmed. Found the compressor seized. Will need a new compressor; ordrng 1 W11370574 (Compressor) and 1 W10896710 (Coupler) and 1 W11400723 (Coupler) and 1 W11107829 (Drier)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Independence, Ohio 44131

Corina H

Job Details: 04/10/2024

CC that the unit is not drying. Confirmed. Found the heating element open. Replaced the element from surplus t/s. Please restock part. Tested. Opt test ok. ; used 1 WP3387747 (Element) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Independence, Ohio 44131

Corina H

Job Details: 04/10/2024

"CC that there was a noise when dispensing water. Filled a big cup up several times, stopped and started real quick when filling the cup, no unusual noises. Working as designed. Op test ok. Adjust to get a video of noise."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Kent, Ohio 44240

Corina H

Job Details: 04/10/2024

"CC that the unit stopped working. Confirmed. Checked the power at the terminal block, 0 volts. Will need an electrician"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Ravenna, Ohio 44266

Corina H

Job Details: 04/10/2024

"CC there is no ice. Confirmed. Found the water pressure is low. Removed the filter, pressure a little better. Advised Cust to replace the filter and the Plastic waterline with a braided flex line."

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Solon, Ohio 44139

Corina H

Job Details: 04/10/2024

"CC that the water overflows in the dispensers and there is a squeak in a spin cycle. Confirmed. Will need the dispenser. No squeak, no oil underneath; ordrng 1 WPW10172154 (Dispenser) and 1 WP8563877 (Bezel) and 1 WPW10187307 (Bleach) and 1 WPW10172146 (Fabric softener), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Aurora, Ohio 44202

Bill

Job Details: 04/10/2024

"Changed out gaskets, and ice door. Found standing water in ice door, knowing that it was holding water. I decided to pull evap cover to check frost pattern, found no frost pattern. Checked compressor, compressor was running cool and condenser was only warm to the touch. Ordered new compressor, both evaporators and fittings. Follow up scheduled for 4/15.; ordrng 1 W11567406 (Ff evap) and 1 W11504450 (Locring) and 1 W11506619 (Locring) and 1 W11565768 (Fr evap) and 2 W11506620 (Locring)s and 1 W11578205 (Compressor) and 1 W11504431 (Locring) and 1 W11504415 (Locring) and 1 W11506621 (Locring) and 1 W11506635 (Locring)"

We serviced a

JENN-AIR WALL OVEN

Model JJW2727DS00

Near Solon, Ohio 44139

Bill

Job Details: 04/10/2024

"Changed and programmed ui, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Lyndhurst, Ohio 44124

Bill

Job Details: 04/10/2024

"Cc knob broken, confirmed cc. Ordered new knob, customer will install. Uploaded quick pic of broken knob.; ordrng 1 W11675852 (Knob)"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Olmsted Township, Ohio 44138

Manny

Job Details: 04/10/2024

"Cc unit not working properly verified and control buzzing and unit registered 145F not even on, ordering control, igniters and probes.; ordrng 1 W10877013 (cntrl-elec) and 2 WPW10324738 (igntr-oven)s and 2 WP7430P044-60 (top-oven)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near North Olmsted, Ohio 44070

Manny

Job Details: 04/10/2024

Replaced door opt test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 04/10/2024

CC that the unit stopped. Confirmed. Found the guard and the belt off. Reinstall the belt and guard. Will need a new guard. ; ordrng 1 W11409708 (Guard)

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2

Near Perry, Ohio 44081

Dan

Job Details: 04/10/2024

"Installed new valve, op test good"

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Painesville, Ohio 44077

Dan

Job Details: 04/10/2024

"Installed new agitator dogs, op test good"

We serviced a

WHIRLPOOL DRYER

Model LEC5000PQ1

Near Mentor, Ohio 44060

Dan

Job Details: 04/10/2024

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

AMANA DISHWASHER

Model ADB3500AWB

Near Mentor, Ohio 44060

Dan

Job Details: 04/10/2024

"Customer complaint that door falls open, confirmed, found spring broken, unit needs new springs and links; ordrng 2 WP99002598 (Spring)s and 2 WP99003446 (Link)s"

We serviced a

WHIRLPOOL WASHER

Model WTW6700TW1

Near Painesville, Ohio 44077

Dan

Job Details: 04/10/2024

"Customer complaint of unbalanced load error, suspension is good, bearing are worn, grease and water all over motor and rotor, unit needs new bearings, rotor, stator, and rps, customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Mentor, Ohio 44060

Joe O

Job Details: 04/10/2024

"Cc: sensor dry not working, timed dry clothing still dampRan timed dry cycle. Good heat transfer through venting. Ohmed out moisture sensor. Sensor checks good. Checked outside vent. Advised customer on moisture sensor. Op test ok"

We serviced a

MAYTAG WASHER

Model A88401

Near Bay Village, Ohio 44140

Manny

Job Details: 04/10/2024

"Cc unit not working, verified and gfci outlet tripped reset and tested unit, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Elyria, Ohio 44035

Manny

Job Details: 04/10/2024

"Cc unit makes noise, verified and normal noises, explained the different noise she will hear from this unit opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Mentor, Ohio 44060

Jason N

Job Details: 04/10/2024

Cc unit interior lights not workingConfirmed upper ff section and freezer lights are not working. Identified failed LED module in freezer section. Quoted customer singe LED replacement and whole LED kit. Customer opted for singe LED replacement at this time. Replaced freezer module using miscellaneous truck stock part. Illumination restored to unit. Op test good. ; used 1 W11483116 (Module) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Cleveland, Ohio 44113

Jason N

Job Details: 04/10/2024

"Cc unit not cooling Customer stated they pressed the control button and the unit started cooling. Found unit is cooling and freezing at this time, found some ice buildup in freezer due to freezer thawing out. Cleared ice from freezer. Unit is working at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Cleveland, Ohio 44102

Jason N

Job Details: 04/10/2024

"Cc unit not cooling Confirmed unit is not cooling at this time. Found compressor is buzzing before overload opens. Ran amp draw check on compressor, compressor reading 8.7A peak before overload opens. Compressor is now locked, will need replaced; ordrng 1 W11656989 (Compressor) and 1 W11109499 (Drier) and 2 Tjaf1200 (Tube extension)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS10

Near Cleveland, Ohio 44111

Jason N

Job Details: 04/10/2024

"Cc unit making a buzzing/vibration noise intermittently Customer recorded said noise on phone, played back. Confirmed unit is making a noise, possibly a panel vibration. Pulled unit, found rear compartment cover slightly concave inward towards compressor and refrigerant lines. Straightened cover and reinstalled. Pushed unit back into place and observed for 15 minutes while unit is running in cooling mode. No abnormal noise heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, Ohio 44125

Jason N

Job Details: 04/10/2024

Cc unit not cycling Replaced capacitor using truck stock part. Cleared codes and ran test cycle. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near University Heights, Ohio 44118

Jason N

Job Details: 04/10/2024

"Cc unit door not closing properlyCust stated the left door will not alway close due to the mullion rail not flipping around under the other door. Advised customer she should be closing left door first then right door, but did notice mullion will not alway catch receiver when closing. Adjusted mullion receiver and raised left side of cabinet using leveling leg to ensure both doors are flush. Door operation test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 04/10/2024

"Cc unit making banging noise when changing cyclesRan test cycle, customer stated he heard it twice. Ran manual functionality tests, found noise in question is the lid lock engaging and disengaging. Noise is normal, nothing abnormal. Advised customer that operation/noise is as designed."

We serviced a

GE DRYER

Model DRSR483GD3WW

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 04/10/2024

"Cc unit squeaking when runningHeard a slight squeak during dryer op test. Pulled unit apart. Both rear and front bearings look OK, rear bearing is dry. Packed rear bearing receiver with grease and reassembled. Ran dryer for 15 minutes, no abnormal noise heard. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Russell Township, Ohio 44072

Jason N

Job Details: 04/10/2024

"Installed inlet water valve. Ran test cycle, good water flow in to unit on both hot and cold sides. Op test good."

We serviced a

AMANA RANGE

Model AGR4230BAW5

Near Euclid, Ohio 44132

Joe O

Job Details: 04/10/2024

Installed thermostat. Unit still not igniting. Needs gas valve and igniter ; ordrng 1 WP98014893 (valve-gas) and 1 W11590294 (Igniter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Euclid, Ohio 44123

Joe O

Job Details: 04/10/2024

Cc: not coolingFound temps at 72 degrees both compartments. Unit pulling .700 amps. No frost pattern. Needs compressor and evaporator.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Avon, Ohio 44011

Marie V

Job Details: 04/10/2024

"Cc that unit clothes are wet by end of cycle takes few cycles to dry. Confirmed, took camera, showed cust vent is clogged. Will need vent cleaned out, also took temps on dryer. In range. Op test ok"

We serviced a

MAYTAG DRYER

Model MDE4000AYW

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 04/10/2024

"Cc that unit will not shut off. Confirmed, found timer failed, will need new timer; ordrng 1 WP33001730 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model AGR4230BAB5

Near Cleveland, Ohio 44110

Bill

Job Details: 04/10/2024

"Igniter failed, replaced igniter from truck stock. Uploaded quick pic of burnt igniter. Tested opt test good.; used 1 12400035 (Igniter) from stock"

We serviced a

MAYTAG DRYER

Model DE8410

Near Geneva, Ohio 44041

Dan

Job Details: 04/10/2024

"Customer complaint that unit is not heating properly, started timed dry cycle, unit is not heating, found element broken, element was not broken on previous visit, unit needs new element , customer does not want repair at this time; ordrng 1 WPY313538 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44122

Joe O

Job Details: 04/10/2024

"Cc: not spinningFound error codes f7e6(motor unable to reach target rpm) f5e3(lid unlock fault). Manually tested spin. Unit not shifting to spin cycle. Replaced actuator, unit shifting, but unit will not spin. Needs motor, harness, and capacitor; ordrng 1 W11095106 (harns-wire) and 1 W11026785 (motor-drve) and 1 W11395618 (Capacitor), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Berea, Ohio 44017

Bill

Job Details: 04/10/2024

"Cc not cooling, confirmed cc. Found large ice block on the evap, ordered compressor, evaporator, and filter dryer; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 W10843121 (Filter dryer)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, Ohio 44052

Marie V

Job Details: 04/10/2024

"Cc that when they run big loads or comforters unit does not spins the clothes out. Ran diag , found error code f0e5 off balance load. Asked cust for comforter and tested unit. All working good. Explained cust off balance loads. Unit is working as designed. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Lorain, Ohio 44053

Marie V

Job Details: 04/10/2024

"Cc that sounds like theres something loose inside. Confirmed, found extra screw at the bottom of unit. Removed and checked. All good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Elyria, Ohio 44035

Marie V

Job Details: 04/10/2024

"Cc that the unit is not cooling. Confirmed, found compressor drawing 7.49 amps. Will need new. Unit has 60months warranty on Compressor and labor; ordrng 1 WPW10466675 (Compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near University Heights, Ohio 44118

Joe O

Job Details: 04/10/2024

"Cc: not drying, rack not sitting properlyFound customer is not using rinse aid. Found cool water at start of cycle(72 degrees). Advised customer on low water temp, and run hot water at sink prior to starting. Found heater is functioning. Advised customer to use rinse aid along with running hot water at sink, and extended heat dry. Found rack sitting in tracks properly. Advised unit will sag a little with weight in it. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW10

Near Painesville, Ohio 44077

Joe O

Job Details: 04/10/2024

Cc: doors not levelAdjusted door. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Painesville, Ohio 44077

Joe O

Job Details: 04/10/2024

"Cc: not startingRan test cycle, unit did not start. Can heat relays clicking. Motor never turns on. Opened door. Stated cycle unit started. Needs control; ordrng 1 W11565020 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Ashtabula, Ohio 44004

Dan

Job Details: 04/10/2024

"Customer complaint that unit is not starting, ran diagnostics found f7e3(basket engaged during wash) and f7e4(basket reengagement failure ) error codes, unit is not spinning or agitating, shifter is not working, unit needs new shifter; ordrng 1 W11481722 (Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Columbia Station, Ohio 44028

Manny

Job Details: 04/10/2024

Unit has a weeping valve and fill tube frozen up unit needs valve assembly and needs fill tube defrosted on return ; ordrng 1 W11645245 (Valve assembly)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Olmsted Falls, Ohio 44138

Manny

Job Details: 04/10/2024

"Cc unit light flickering and gasket broken, verified and unit need module and gasket ; ordrng 1 W11527432 (Led module) and 1 W10830055 (gasket-fip)"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Parma, Ohio 44130

Manny

Job Details: 04/10/2024

"Cc unit not starting, verified and unit started right away, had customer turn it on and off I turned it on and off multiple times and everything worked properly, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Parma, Ohio 44129

Manny

Job Details: 04/10/2024

"Replaced parts ordered, ran calibration and test cycle, opt test ok"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Middleburg Heights, Ohio 44130

Bill

Job Details: 04/10/2024

"Cc shuts down randomly, confirmed cc. Thermal switch in motor keeps triggering. Ordered new motor follow scheduled for 4/15; ordrng 1 W11549461 (Motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Strongsville, Ohio 44136

Bill

Job Details: 04/10/2024

"Cc handle has come loose, confirmed cc. Replaced handle."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Parma, Ohio 44134

Bill

Job Details: 04/10/2024

"Changed control and switch, tested opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 04/10/2024

"CC that the unit does not shut right and is leaking. Confirmed. Found a screw backing out from the cabinet hitting the door. The inner door has a hole in the panel. Will need a new inner door. Cust is going to monitor the door for leaking. ; ordrng 1 W11559689 (Inner door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cleveland, Ohio 44102

Joe O

Job Details: 04/09/2024

"Customer moved unit to different condo. Never connected unit. Power cord does not reach outlet, hose clamp missing on drain hose. Installed sump and water valve. Used extension cord to test. And held drain hose. Op test ok Customer to finish install"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lakewood, Ohio 44107

Joe O

Job Details: 04/09/2024

"Cc: not cooling, door not levelFound cooling shut off to unit. Advised customer on how to turn cooling on if issue happens again. Adjusted door. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Lakewood, Ohio 44107

Joe O

Job Details: 04/09/2024

"Cc: low water pressure when dispensing, noise when dispensingCustomer stated unit was making a growling noise when dispensing and had extremely low pressure. They stated it has since corrected itself. Tested. No abnormal noises. Unit has good pressure. Asked when filter was last replaced. Asked if any construction has been going on in the area. Stated no recent construction. Unit functioning as designed. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Amherst, Ohio 44001

Marie V

Job Details: 04/09/2024

"Cc that washplate is grinding, ran diag found error codes, F7e5 shifter failure, f2e1 ui stuck button , f0e4 spin limited by water temp. Confirmed grinding on test mode. Tilted unit found lost of oil leaked out gearcase. Ordering gearcase, Washplate, rotor, stator, slider.; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W10902814 (Washplate)"

We serviced a

KITCHENAID ICE MAKER

Model Kuix535hpa01

Near Cleveland, Ohio 44109

Corina H

Job Details: 04/09/2024

"CC that the unit trips the breaker when turning it on. Confirmed. Unplugged the drain pump, unit stayed on, will need a new drain pump. ; ordrng 1 W11539855 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 04/09/2024

"CC the the washplate is slipping. Confirmed. Found the splines are worn. Will need a new Gearcase. Cust does not want to repair. ; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Aurora, Ohio 44202

Corina H

Job Details: 04/09/2024

"CC that the unit is not heating properly. Heated the oven to 350* waited 15 minutes after the buzzer. Took temps, good. Opt test ok."

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Rootstown, Ohio 44272

Corina H

Job Details: 04/09/2024

"CC that the unit is not washing the dishes. Confirmed. Ran diag F4e3 wash motor not running. Was running in diag then stopped mid cycle. Checked the power at the control 120 volts. Will need a new pump and motor.Cust does not want to repair ; ordrng 1 W10888591 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV09

Near Brecksville, Ohio 44141

Corina H

Job Details: 04/09/2024

CC that the bins do not go in. Confirmed. The drawer does not go back into the shelf. Will need new bins and shelf. ; ordrng 2 W11124652 (Shelf)s and 2 W11243759 (Bin)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PW01

Near North Royalton, Ohio 44133

Corina H

Job Details: 04/09/2024

CC that the gasket is ripped. Confirmed. Replaced the gasket. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44128

Corina H

Job Details: 04/09/2024

"CC that the unit does not start and spin the clothes out. Confirmed. Found the c9ld water barely turned on, turned the water on. The unit is leaning towards the right side due to the floor being sloped. Advised Cust to raise the right side to be level. Opt test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Lakewood, Ohio 44107

Joe O

Job Details: 04/09/2024

Installed fan motor and blade. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Cleveland, Ohio 44144

Joe O

Job Details: 04/09/2024

"Cc: right rear burner igniting on its ownCustomer had unit unplugged upon arrival. Plugged unit back in. All burners are off. No igniting. Tested all the burners, all burners igniting and lighting properly. Could not duplicate issue. Checked igniter switches, and spark module wiring. Wiring checks good. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ4

Near Seven Hills, Ohio 44131

Joe O

Job Details: 04/09/2024

Installed dsi board. Unit still will not ignite. Tested voltage to dsi from control. Control not sending power to dsi. Needs control; ordrng 1 W11620570 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 04/09/2024

Installed latch. Ran auto test. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MW0

Near Euclid, Ohio 44117

Joe O

Job Details: 04/09/2024

"Cc: long bake timesCustomer stated they baked cookies, and it took longer then recipe. Not heating properly. Ran test bake with thermal coupler. Unit under temp. Needs control and oven sensor. Control out of stock. Office to reschedule; ordrng 1 W11620552 (Control) and 1 WPW10181986 (sensor)"

We serviced a

MAYTAG DRYER

Model MEDB955FC1

Near Willoughby, Ohio 44094

Joe O

Job Details: 04/09/2024

Found blower wheel has crack re ordering blower wheel.; ordrng 1 WP697772 (blower wheel)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Cleveland, Ohio 44113

Manny

Job Details: 04/09/2024

"Motor pulley assembly broken, Needs motor; ordrng 1 W11234001 (motor-drve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR RANGE

Model JES1450DS0

Near Lakewood, Ohio 44107

Manny

Job Details: 04/09/2024

Replaced cooling fan option test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Rocky River, Ohio 44116

Manny

Job Details: 04/09/2024

"Cc unit coming on and off intermittently, verified and f7e0 for control loss of power, f5e1 for latch and gearcase leaking oui, unit needs gearcase control and latch, customer will not proceed with the repair ; ordrng 1 W10861642 (latch) and 1 W11393685 (Gearcase) and 1 W11429620 (Control) and 1 W10734521 (slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD5030MW0

Near Westlake, Ohio 44145

Manny

Job Details: 04/09/2024

"Cc unit not working, verified and everything is working properly, unit working as designed, customer is having issues pushing the start button. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, Ohio 44077

Dan

Job Details: 04/09/2024

"Customer complaint that control panel gets locked up, unit needs new control and user interface ; ordrng 1 W11481116 (Ui) and 1 W11513246 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Mentor, Ohio 44060

Dan

Job Details: 04/09/2024

"Customer complaint that door gasket is ripped, confirmed, installed new door gasket, op test good"

We serviced a

LG DRYER

Model DLE1310W

Near Mentor, Ohio 44060

Jason N

Job Details: 04/09/2024

"Installed thermostats. Ran dryer op test, good heat. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Strongsville, Ohio 44136

David R

Job Details: 04/09/2024

"Cc the deliver installers hooked the hot/cold up backwards, the customer pulled unit out and corrected and then the next load they got a bang or a lot of vibration in spin. Saw that the left side of unit is not leveled and basket not centered, corrected. Next went into diagnostics and found no error codes. Ran test mode. All components working. Ran unit with load in on Rinse and Spin. Also rearranged how drain hose is, maybe hitting the back of unit in spin. Watching load run through. Ran entire Rinse/Spin cycle. Good. Advised customer unit could have went off balance with a load, unit is working good and properly. Op Test Ok."

We serviced a

KENMORE REFRIGERATOR

Model 106.70212410

Near Avon Lake, Ohio 44012

Marie V

Job Details: 04/09/2024

"Cc that unit is not cooling. Confirmed, frost pattern only few inches on evaporator. Amp draw is .56 . Unit is low on refrigerant. ; ordrng 1 W10836706 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Avon Lake, Ohio 44012

Marie V

Job Details: 04/09/2024

"Replaced heater and cleaned outside vent. Tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS

Near Elyria, Ohio 44035

Marie V

Job Details: 04/09/2024

"Followed steps for r600 sealed system, replaced compressor filter drier and 3 way valve., no leaks. Advice cust to allow 24 hours before restocking unit. Op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 Tjaf1200 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Mentor, Ohio 44060

Dan

Job Details: 04/09/2024

"Customer complaint that unit is not draining, confirmed, drain pump is not working properly, installed new drain pump, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Wickliffe, Ohio 44092

Jason N

Job Details: 04/09/2024

"Installed UI panel. Ran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Willowick, Ohio 44095

Jason N

Job Details: 04/09/2024

"Cc unit not spinning out load and vibration Ran diagnostics, no codes stored in history. Ran load test with 5 towels. Started normal cycle to water saturate load then switched over to drain and spin. Unit sensed and balanced load, ramped up to max speed spin. Minimal vibration and load was spun out properly, towels were just damp. No issues found with unit at this time. Advised customer on load sizing and using additional Drain and Spin cycle if loads are not spun out satisfactory."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Euclid, Ohio 44132

Jason N

Job Details: 04/09/2024

"Vented refrigerant. Installed compressor, evaporator and filter drier. Pressure checked system with 140 psi of nitrogen, no leaks found. Recharged system with 64g of r600a. Low side stable at 7 in/hg vacuum, freezer starting to cool. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Avon Lake, Ohio 44012

Manny

Job Details: 04/09/2024

"Cc unit not cooling still in the ff, verified and temps in the 50, found cabinet separated and liner bowed and dimpled Calling tl spoke to Andrew sent for review; O-emld tckt"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCI55US4JB

Near Rocky River, Ohio 44116

Manny

Job Details: 04/09/2024

"Replaced control and UI, no power on check voltage no voltage to unit, fuses are checking good but no voltage at terminal, last time I was here the fuse box and fuses looked shorted, I had advised customer to contact electrician, fuse box being replaced Friday if unit still not working customer will let us know.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lyndhurst, Ohio 44124

Dan

Job Details: 04/09/2024

"Customer complaint that unit is not dispensing cubed ice, found ice bin broken, unit needs new ice bin, customer can install ; ordrng 1 WPW10558424 (Ice bin)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Chesterland, Ohio 44026

Dan

Job Details: 04/09/2024

"Customer complaint that unit is leaking, confirmed, found water leaking out of vent, unit needs new vent capacitor, seal, and vent; ordrng 1 W11545290 (Vent cap) and 1 W11545539 (Seal) and 1 W11649995 (Vent)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Kirtland, Ohio 44094

Dan

Job Details: 04/09/2024

"Installed new evaporator fan motor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chardon, Ohio 44024

Dan

Job Details: 04/09/2024

"Customer complaint that lid is not locking, lid is locking, shifter is not moving, installed new shifter, op test good ; used 1 W11481722 (actuator) from stock"

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