Service History 445

Near Fairport Harbor, OH 44077
Arthur V
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW5000DW2 Customer states unit was making noise (recorded it ) of unit in spin. Sounded like a ratchet type noise . Ran diagnostics no errors. Ran service cycle passed. Looked at gearcase nothing out of the ordinary. Ran manual cycle and ran both agitate and spin
Near Painesville, OH 44077
Arthur V
Job Details: 03/27/2019
WASHER AMANA NTW4516FW2 Customer stated unit tub seemed loose Checked all looks good. Ran diagnostics no errors. Ran a service cycle unit passed. Unit is operating as designed. Talked to JS about pop. Advised customer if wlp dont cover charges she is responsible.
Near Cleveland, OH 44106
Jeff M
Job Details: 03/27/2019
WASHER MAYTAG MVWB765FW1 The unit needs a gear case in high speed spin the unit squeaks vary loud I took the rotor off found no signs of wear.; ordrng 1 W10811956 (GEAR CASE)
Near Cleveland, OH 44118
Jeff M
Job Details: 03/27/2019
DRYER MAYTAG MEDB765FW0 The unit is getting 240. The fuses tested good the heating element is open ; ordrng 1 WP3387747 (HEATER)
Near Highland Heights, OH 44143
Arthur V
Job Details: 03/27/2019
RANGE GE C2S985SET9SS Found no response from touch pad. Turned off power for a few minutes and unit started to work properly. Touch pad working and control working Need to replace both touch pad and control if unit fails again, Customer wants to see if reboot works before wa
Near Conneaut, OH 44030
Joe O
Job Details: 03/27/2019
WASHER MAYTAG MVWC565FW1 Installed controlRan auto test and calibrationOp test ok
Near Painesville, OH 44077
Joe O
Job Details: 03/27/2019
WASHER WHIRLPOOL WFW87HEDW1 Cc: unit not running ( starting and stopping)Found codes f3e1 f9e1 and f8e3 all associated with water level errorsChecked pressure hose at pressure switch it is free flowingCleared codes ran auto testUnit working as designed Op test okOffice to billTax ex
Near Wickliffe, OH 44092
Arthur V
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found unit not defrosting. Showing a open defrost thermister Needs evap fan harness assy. Left unit off —- ; ordrng 1 W10911770 (HARNESS)
Near Highland Heights, OH 44143
Arthur V
Job Details: 03/27/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Found wire broken at fill tube heater. Needs fill tube heater and icemaker Psp parts BJ; ordrng 1 W10853597 (tube-water) and 1 W11115534 (icemaker)
Near Painesville, OH 44077
Joe O
Job Details: 03/27/2019
DISHWASHER KITCHENAID KDTE334GPS0 Cc: unit not operating and has had issues with uiFound ui unresponsiveChecked power unit is receiving 120v to controlControl is not sending proper power to uiNeeds control and ui; ordrng 1 W11120155 (CONTROL) and 1 W11165145 (UI)
Near Newbury Township, OH 44065
Jason N
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Installed listed Door. Op test good.
Near Chardon Township, OH 44024
Joe O
Job Details: 03/27/2019
RANGE WHIRLPOOL WFE540H0ES1 Cc: no powerFound terminal block cracked and unit shorted itself out on rear panelNeeds new terminal block and wire harness; ordrng 1 W11134549 (WIRE HARNESS) and 1 WPW10245259 (TERMINAL BLOCK)
Near Mayfield Heights, OH 44124
Dan H
Job Details: 03/27/2019
MICROWAVE WHIRLPOOL WMH31017HZ "Installed new control, op test good"
Near Shaker Heights, OH 44122
Dan H
Job Details: 03/27/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint of ice build up in bottom of fresh food section ,confirmed, found fresh food section evaporator drain frozen over, cleared, Darien tube is clear, found fresh food section evaporator drain pan warped up in the middle, called whirlpool
Near Highland Hills, OH 44122
Dan H
Job Details: 03/27/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint that soap dispenser is not opening, found spring broken on dispenser door, unit needs new dispenser , installed new dispenser from truck stock surplus, op test good ; used 1 WPW10671905 (DISPENSER ) from stock"
Near South Russell, OH 44022
Jason N
Job Details: 03/27/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc water dispense very slow, and ice cubes very small.Confirmed low water pressure in unit. Checked source in basement, found water tap for unit plumbed into hot water line from water heater. Advised customer to contact plumber and have water plumbed cor
Near Aurora, OH 44202
Dan H
Job Details: 03/27/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Customer complaint that unit is not making ice, ice bin is half full, ice maker mid cycle when tech arrived, ice maker ejected ice and filled, unable to duplicate the problem , unit is operating as designed"
Near Aurora, OH 44202
Dan H
Job Details: 03/27/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Customer complaint that door is rubbing on right side, no rub marks found on cabinet or door, no rubbing, noticed , unit is operating as designed"
Near Walton Hills, OH 44146
Dan H
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Installed new filter head, op test good"
Near Highland Heights, OH 44143
Dan H
Job Details: 03/27/2019
WASHER MAYTAG A9700 "Customer complaint that a first it worked then he had to fiddle around with it, found timer not advancing, timer motor is recieving 120vac , unit needs new timer, timer is no longer available ; O-emld tckt"
Near Cuyahoga Heights, OH 44125
Corina B
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "CC that the fz is not freezing and the freezer light does not work. Ff 39 fz 4. Checked the gaskets, good. Found ice around the door switch. Defrosted the switch. Used Vaseline around the gaskets. Optest ok."
Near Cleveland, OH 44109
Corina B
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced the valve and cover. Cycled the ice maker and the water dispenser, good. Optest ok."
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/27/2019
DISHWASHER KITCHENAID KUDS30IXWH9 Found switch below sink was off for power to dish washer.
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/27/2019
DRYER WHIRLPOOL LTE5243DQ0 Replaced rear seal and motor. All tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Bedford Heights, OH 44146
Dan H
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Customer complaint that unit is not making ice, freezer section temperature at 6 degrees, Cycled ice maker , ice maker did not cycle, control is only sending 5vdc , control should be sending 12vdc, unit needs new control ; ordrng 1 W11212392 (CNTRL)"
Near Lorain, OH 44052
David R
Job Details: 03/27/2019
WASHER MAYTAG MVWC565FW0 "Cc drain cycle is working but clothes are still very damp/wet at end of cycle. Suspension is good. Looked for error codes, off balance load detected. Ran test mode, completed and all water drained out. Did manual test. Filled halfway with water and drain
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/27/2019
DISHWASHER WHIRLPOOL KUDM25SHWH1 Reinstalled inlet supply cap. Tested ok.
Near Shaker Heights, OH 44120
Dan H
Job Details: 03/27/2019
WASHER MAYTAG MVWC555DW0 "Installed new gearcase and hub, op test good,"
Near Reminderville, OH 44202
Jason N
Job Details: 03/27/2019
DRYER MAYTAG MEDX655DW1 "Cc unit does heat on high but ok on other temp optionsRan cycle test high , timed dry, unit heated and operated normally. Ran cycle using sense dry, unit heating, operation normal. Checked venting, venting clear. Checked all thermals, all checked good. U
Near Mantua Township, OH 44255
Jason N
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW7040DW0 "Cc unit doesn’t drain, and runs too longRan diagnostics, found codes f2e3 for inlet water temp fault, f0e5 for off balance load, f0e3 for overload, f8e3 for overflow condition, f2e1 for ui stuck button. Ran auto test and calibration, all functions passed
Near Middlefield, OH 44062
Jason N
Job Details: 03/27/2019
DRYER MAYTAG MEDB835DC4 Cc unit does not power on/startCustomer showed popCustomer stated unit only beeps when trying to start. Customer not holding start button. Showed customer how to operate unit. Op test good
Near North Royalton, OH 44133
Corey L.
Job Details: 03/27/2019
WASHER GE GTWN7450H1WW "Customer complaint washer makes a clicking sound sometimes when agitating, ran normal wash, unit filled and advanced to wash, customer did not hear sound in question, from description it sounds like gears in the gearcase slipping, quoted for a gearcase a
Near North Royalton, OH 44133
Corey L.
Job Details: 03/27/2019
DRYER WHIRLPOOL LEN2000LW0 "Customer complaint dryer is not heating, confirmed found element open, replaced element with ts part, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid meta
Near Seven Hills, OH 44131
Corey L.
Job Details: 03/27/2019
REFRIGERATOR KITCHENAID KSRG25FVMS01 "Customer complaint water leaking from fridge, found ice built up under drawer on freezer floor, evap drain is clogged, quoted to clear, ok cleared ice and clog, also cleared hair from condenser and advised that are get vacuumed at least twice a year"
Near Cleveland, OH 44111
Corey L.
Job Details: 03/27/2019
WASHER WHIRLPOOL WFW85HEFW1 "Customer complaint washer just makes a noise and won’t do anything, plugged in unit, unit in flood mode and draining, let unit drain for 3 minutes and unit unlocked and stopped draining, ran diagnostics found F3e1 pressure system fault, and f1e2 acu err
Near North Olmsted, OH 44070
David R
Job Details: 03/27/2019
RANGE WHIRLPOOL WFE515S0ES0 "Cc elements are working, sometimes not. Intermittent. Customer says hot surface light will come on but no elements will come on. When I arrived. Tested all burners and everything is working. Tested serval times. All components working. No error codes. Ch
Near North Olmsted, OH 44070
David R
Job Details: 03/27/2019
DISHWASHER KITCHENAID KUDS30IVWH3 "Water has leaked slowly through vent and dispenser, causing the insulation on the back of the inner door to rust and come apart (pieces are breaking off and customer finding on floor). Inner door assembly is not longer available, did Serval search and no
Near LaGrange Township, OH 44050
Macaulay G.
Job Details: 03/27/2019
WASHER MAYTAG MVWC565FW1 Replaced motor and capacitor. Calibrated and tested ok.
Near Hambden Township, OH 44024
Joe O
Job Details: 03/27/2019
WASHER MAYTAG MVWB765FW0 Installed gearcase and clutchRan test cycleOp test ok
Near Parma, OH 44134
Corey L.
Job Details: 03/27/2019
DRYER ELE MAYTAG SDE5401AYW "Customer complaint dryer is not heating, confirmed, unit is getting 240v, found wire from thermostat to element burnt up at spade connector not making contact, wires at high limit fuse thermostat also charred and black, discoloration on thermostat fuses
Near Ravenna, OH 44266
Brian M
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW500DW2 Cc that unit did not spin clothes out Found error for shifter Ran auto test and calibration Unit is functioning properly OP TEST OK
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/27/2019
DRYER WHIRLPOOL WED8300SW1 "Idler pulley was bad replace kit from truck stock ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Near Cleveland, OH 44102
Corey L.
Job Details: 03/27/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PE6A "Customer complaint icemaker is not working, confirmed, found overfill arm bound up with a wire, there is ice in the tray; ordrng 1 243297607 (ICE MAKER ) and 1 5303918810 (THERMISTOR )"
Near Shalersville Township, OH 44255
Brian M
Job Details: 03/27/2019
DISHWASHER GE GDF570SGF8BB Cc of unit leaking from corner once . But stated when I arrived that it hasn’t done it sense they called Ran test cycle could not duplicate a leak Placed water mat down
Near Middlefield, OH 44062
Jason N
Job Details: 03/27/2019
WASHER MAYTAG MVWB765FC3 "Cc unit does not power onCustomer showed popCustomer stated unit only beeps when trying to start. Customer not holding start button, showed customer how to operate unit. Op test good."
Near Brooklyn, OH 44144
Corina B
Job Details: 03/27/2019
REFRIGERATOR MAYTAG MFI2570FEZ02 The divider to the auger motor is stripped. Will need a housing and the the divider. Office to order parts. ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider)
Near Roaming Shores, OH 44085
Arthur V
Job Details: 03/27/2019
DRYER WHIRLPOOL WED4815EW1 Found issue is with customer power. Cord and outlet need replaced. Customer needs a electrician to provide correct power to unit See pics
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/27/2019
REFRIGERATOR JENN-AIRE JCD2289AEB Customer explain that he was having issues with freezer evaporator freezing he use a blower to melt down ice and clean the condenser had lots of lint and cat hair wants he was done he plug unit and every 6 to 8 hours it will trip the GFI I was thinking t
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/27/2019
WASHER MAYTAG A712 Found hose of drain pump loose tight the clamp and no leak
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/27/2019
OTR MICROWAVE WHIRLPOOL WML75011HZ3 "Customer had bad experience on delivering new appliance notice me had bad dents it could be possible that it was drop took pictures customer will go to store to get it replace,I close door and start 3 minutes heating and it heat they did show me a video
Near Montville, OH 44064
Jason N
Job Details: 03/27/2019
WASHER MAYTAG MVWC565FW0 "Could not install control as there was no part here at customers to install. Tracking info said delivered, no part here at address, need to reorder control.Replaced pulley using truck stock, customer said it was squeaking when trying to use unit. ; ordrn
Near Lakewood, OH 44107
Corina B
Job Details: 03/27/2019
REFRIGERATOR MAYTAG MFI2269DRM01 CC that it’s not making ice. The gears in the ice maker are stripped. Replaced the ice maker from t/s. Optest ok.; used 1 W10882923 (ICE MAKER ASSY 10359) from stock
Near North Ridgeville, OH 44039
David R
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Freezer not cooling, FF section in 45*-50s*. Freezer Evap no frost pattern and FF evap is coded. Ordering UV drier.***** Request sealed system tech to assist.; ordrng 2 WPW10143759 (dryer)s"
Near Jefferson, OH 44047
Joe O
Job Details: 03/27/2019
WASHER MAYTAG MVWC565FW1 Cc: unit not powering onFound unit to be receiving proper power Control board not powering onNeeds control board; ordrng 1 W11162438 (CONTROL)
Near Cleveland, OH 44113
Corey L.
Job Details: 03/27/2019
DISHWASHER GE GLD5708V00BB "Customer complaint dishwasher won’t run, and water is in tub, confirmed tub full, drain getting power but not draining, drain pump failed, customer wanted to know if it was an easy cheap fix because they already have a new dishwasher being delivered this
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details: 03/27/2019
WASHER GE GUD27ESSJ1WW "Replaced the speed sensor. Cleared codes. Ran a spin cycle, will spin in a test mode will not in a spin cycle. Will need a control, motor and cover. Office to order parts. ; ordrng 1 WH01X10608 (set screw pulley m.) and 1 WH04X25737 (control board) and 1
Near Cleveland, OH 44108
Corina B
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 CC that the lights are not working and there is no lights on the dispenser. Found the child lock is on and unplugged the unit lights came back on. Found the ff door the switch is saying it’s open. Adjusted the door. Optest ok.
Near Mayfield Heights, OH 44124
Dan H
Job Details: 03/27/2019
DISHWASHER WHIRLPOOL WDT750SAHW0 "Customer complaint that unit is not starting, found control lock on, turned off, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Lakewood, OH 44107
Corina B
Job Details: 03/27/2019
WASHER WHIRLPOOL WTW5000DW1 "CC that there is a loud noise in spin. Found the gearcase is leaking oil. Will need a new gearcase, motor, capacitor, cam, shifter. Office to order parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and
Near Fairview Park, OH 44126
Paul P.
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Tested refrigerator, used bypass cap to test filter, filter is ok. Tested fitting on top of refrigerator door, has pressure. Cycled saddle valve in basement, it improved the pressure a little, will need to reset in different position (upside down now, ha
Near Cleveland, OH 44115
Corina B
Job Details: 03/27/2019
WASHER FRIGIDAIRE FFFW5000QW0 "CC that normal wash does not work. Started a normal cycle went from 55 minutes to 3. Started a bulky cycle and counted correctly. Will need a main control. Office to order the part; ordrng 1 137208014 (CONTROL 12097), used 1 SHIPPING (SHIPPING AND HANDLI
Near Painesville, OH 44077
Jeff M
Job Details: 03/27/2019
REFRIGERATOR WHIRLPOOL GD5VAXVY05 "The emitter board is flashing two times and pausing for one second. This is a failed emitter and receiver board. EST only ; ordrng 1 W10757851 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44103
Jeff M
Job Details: 03/26/2019
DISHWASHER FRIGIDAIRE FDB2410HI52A "The unit has a L0 code witch is low rinse aid. Water solenoid is receiving water but not allowing water to pass through it’s also receiving 120 V AC needs a new water valve.; ordrng 1 5304482406 (valve,inlet), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Brooklyn, OH 44144
Paul P.
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Producing ice, just slowly and clumping (low water pressure). On last visit, after testing unit, it had enough pressure.Not a lot of pressure going in to unit now, tried cycling saddle valve in basement, still not producing much pressure. Suggested to cu
Near Cleveland, OH 44113
Jeff M
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 The unit is not cooling I ran test 5 part 2 max speed compressor. There is heat transfer. The unit will not run on it own the unit needs a new control ; ordrng 1 W10843055 (CONTROL )
Near Lorain, OH 44052
David R
Job Details: 03/26/2019
REFRIGERATOR FRIGIDAIRE FGVU21F8QFA "Replaced control, set to refrigerator setting. Tested. Op test ok."
Near Chardon Township, OH 44024
Jeff M
Job Details: 03/26/2019
DISHWASHER MAYTAG MDB8949SBB0 Installed new part unit op tested good
Near Euclid, OH 44132
Jeff M
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Compressor is not pumping Freon I tapped the system. I found zero change when I hooked my meter up from unplug to plug-in.; ordrng 1 W10903340 (COMPRESSOR ) and 1 W11109499 (FILTER)
Near University Heights, OH 44118
Jeff M
Job Details: 03/26/2019
RANGE WHIRLPOOL WOD51ES4ES01 Installed new part unit op tested good
Near Willowick, OH 44095
Jeff M
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit getting power I found the L one wire melted cut back the existing power cord and re-spliced
Near Highland Heights, OH 44143
Jeff M
Job Details: 03/26/2019
WASHER MAYTAG MVWB765FW3 Installed new part unit op tested good
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/26/2019
DISHWASHER MAYTAG MDB4949SHW0 Upon arrival I started the dishwasher and tested fine. I was unable to duplicate an issue
Near Maple Heights, OH 44137
Brian M
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of no cool in fridge Found evap frosted over Cleared ice out from evap found thermistor in wrong location Followed tech pointer W11092686D and repositioned thermistor OP TEST OK
Near Madison, OH 44057
Joe O
Job Details: 03/26/2019
WASHER GE GTW330ASK0WW Cc: unit seems unbalanced Found unit to be unleveledRan drain and spinCould not duplicateAdvised customer to level unit for best resultsOp test ok
Near Painesville Township, OH 44077
Arthur V
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival unit ware turned off everything dry. Customer stated water leaked under his kitchen floor and dishwasher had last run a few hrs previous. Turned water on and cycled unit. No leaks found. Let cycle for approximately 30 min with several drain p
Near Mentor, OH 44060
Joe O
Job Details: 03/26/2019
DISHWASHER MAYTAG MDB4949SDZ0 Cc: unit not operatingFound outlet not getting power from outletAlso found wiring under unit to be looseAdjusted wiring plugged unit into different outletOp test ok
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL MFF2558KEW "Customer complaint that ice maker bail arm fell off, confirmed, reinstalled bail arm, ice maker did not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 D7824706Q (ice maker)"
Near Diamond, OH 44412
Brian M
Job Details: 03/26/2019
WASHER WHIRLPOOL MVWB835DW3 Cc of loud noise Found noise when in spin rotor is grinding on the plastic gear on gearcase Destroying rotor and clutch Needs gearcase rotor and clutch ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Near Bedford Heights, OH 44146
Brian M
Job Details: 03/26/2019
RANGE WHIRLPOOL WFG525S0HS0 Cc door hanging Found both hinges broken Replaced OP TEST OK
Near Garrettsville, OH 44231
Brian M
Job Details: 03/26/2019
WASHER DUET WHIRLPOOL GHW9400PW0 Cc unit locked up and couldn’t select anything Ran diagnostics did not find any stored codes Ran auto test 3 times no issue OP TEST OK Could not duplicate a issue
Near Maple Heights, OH 44137
Dan H
Job Details: 03/26/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PF0 "Customer complaint that unit is not making ice, found ice bin empty, found ice maker gear stripped, unit needs new ice maker ; ordrng 1 241798231 (ice maker )"
Near Bedford, OH 44146
Dan H
Job Details: 03/26/2019
DRYER MAYTAG LDE8424ACE "Customer complaint that unit is not starting, confirmed, motor humming but not spinning, unit needs new motor , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a
Near Cleveland, OH 44106
Dan H
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL WDF550SAHW "Customer complaint that unit stops mid cycle and flashes quick wash, confirmed, found flow meter broken off of air breather unit needs new air breather, serial number shows unit was manufactured in the 37th week of 2018; ordrng 1 W11226325 (AIR TRAP)"
Near Independence, OH 44131
Dan H
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW7000DW4 "Customer complaint of white residue on clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal level, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit
Near Parma, OH 44134
Dan H
Job Details: 03/26/2019
WASHER MAYTAG MVWX655DW0 "Installed new wash plate, op test good"
Near Olmsted Falls, OH 44138
David R
Job Details: 03/26/2019
RANGE WHIRLPOOL WFE505W0HS1 Customer received retainer part. Other parts say delivered but customer did not receive. Re ordering nameplate and outer glass.; ordrng 1 W11178521 (NAMEPLATE ) and 1 W11219379 (OUTER GLASS)
Near North Olmsted, OH 44070
David R
Job Details: 03/26/2019
WASHER FRIGIDAIRE ATF8000FG1 "E21 water not pumping out fast enough. Checked drain pump, full of debris. Cleared and tested. Went through test mode, E43 errr code came up at end control board problem (replace control).*****Do Not Order Part; ordrng 1 137007000 (control board 205.54),
Near Elyria, OH 44035
David R
Job Details: 03/26/2019
DRYER WHIRLPOOL WED4815EW1 "Heat works, build up of lint to the outside. Cleared as much as I could from outside. Good air flow. Tested out wrinkle shield setting with clothes in there, works fine. Comes on every 5-10 mins for 10-20 seconds. Op test ok"
Near Westlake, OH 44145
David R
Job Details: 03/26/2019
WASHER GE GTWN8250D0WS "But under impeller will not come off. Tried several ways and still will not budge. Impeller not going back on. Will need tub, basket, and also drive system parts. ; ordrng 1 WH12X23995 (rps module) and 1 WH39X10011 (rotor motor) and 1 WH39X20678 (stator)
Near Richmond Heights, OH 44143
Corina B
Job Details: 03/26/2019
REFRIGERATOR KITCHENAID KSF26C6XYY00 "CC that the unit is not getting cold. Unit was unplugged when arriving. Checked the condenser and evap fans, running. Checked the compressor, good. Found the ff evap not coated. Ran step 4. Checked the frost pattern on the ff and fz evap. No frost patter
Near Richmond Heights, OH 44143
Corina B
Job Details: 03/26/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00 CC that it’s not cooling properly. Ff 41 fz 5. Found the ff is overpacked with food. Advised customer to not overpack the ff with food. Removed the cover from the evap good frost pattern. Checked the condenser and evap fan are running. Optest ok. No water
Near Cleveland, OH 44119
Joe O
Job Details: 03/26/2019
WASHER AMANA NTW4516FW3 Cc: unit not startingFound control board getting proper powerControl board is not powering onNeeds control board; ordrng 1 W11170317 (CONTROL)
Near Avon Lake, OH 44012
Corina B
Job Details: 03/26/2019
OTR MICROWAVE KITCHENAID KMHS120ESS7 "Replaced the controls, light holder and bulb. Brought core back for return. Optest ok."
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/26/2019
DISHWASHER MAYTAG MDB4709AWB2 "CC that there is a grinding noise. Ran a calibration, no codes. No noise when running. Advised cust there could of been something in the chopper blade making the noise and now drained out. Optest ok"
Near Bay Village, OH 44140
Corina B
Job Details: 03/26/2019
RANGE WHIRLPOOL GR673LXSS1 "CC that the front left small burnerdoes not work, the dual outside one does. Checked the front burner, has a crack on the element. Will need a new element. Customer does not want to repair"
Near Kirtland, OH 44094
Joe O
Job Details: 03/26/2019
WALL OVEN ELE JENN-AIR WW27210B Cc: upper oven not heating and lower temps not correctFound thermostats checking goodFound elements goodRelay on control keeps clicking but will not turn on elementsNeeds control and thermostatsSpoke with sm about locating controlParts are nla
Near Strongsville, OH 44149
Macaulay G.
Job Details: 03/26/2019
WASHER WHIRLPOOL MHW8200FW0 "Watched washer fill and empty several times trying to test it. Called tech line. They advised that the washer is designed this way. It fills with water during the sensing cycle, empties, fills with a small amount of water, heats water to steam, then cont
Near Strongsville, OH 44136
Macaulay G.
Job Details: 03/26/2019
WASHER MAYTAG MVWB835DW1 "Replaced wash plate, residue kit, and valve assembly. Ran calibration cycle. All tested ok."
Near Strongsville, OH 44149
Macaulay G.
Job Details: 03/26/2019
DISHWASHER WHIRLPOOL MDB8959SFZ4 Replaced top rack tracks. Tested ok.
Near Independence, OH 44131
Macaulay G.
Job Details: 03/26/2019
WASHER WHIRLPOOL WTW7300DW0 Lid lock error and shifter error. Office to order lid lock and clutch.; ordrng 1 W10754448 (clutch) and 1 W10810403 (lid lock assy)