We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Royalton, OH 44133
David R
Job Details: 12/14/2021
"Replaced lid. Tested, good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/14/2021
Replaced valve and dispenser. Leveled unit. And advise cust to monitor unit if it keeps happening cust needs to call whirlpool cust service. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Kirtland, OH 44094
Joe O
Job Details: 12/14/2021
Installed latch. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44135
Gabriel P
Job Details: 12/14/2021
"Found a lint trap sock inside drain hose preventing water to come out cause of how clog it was advise customer not to do that and also to properly install drain hose cause is to low on the ground and it could cause siphoning,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Solon, OH 44139
Brian M
Job Details: 12/14/2021
"Cc unit wasnt working but now is working Ran auto test no errors unit ran test with no issues Advised to watch Quoted sump assembly if issue returns ; ordrng 1 W11178672 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Brian M
Job Details: 12/14/2021
Unit not hooked up Replaced agitator Ran test spin and agitate OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Brian M
Job Details: 12/14/2021
Cc no ice in bottom Ran icemaker test Harvest unit ran and called for water but no water coming in Suspect valve issue but I can not pull unit out by my self unit is wedged in wall and cabinet Will need 2 techs to pull out ; ordrng 1 W11129435 (valve) and 1 W10865826 (valve)
We serviced a
GE WASHER
Model GTW680BSJWS
Near Lorain, OH 44053
Angel
Job Details: 12/14/2021
Cc that unit is leaking underneath unit. Started a speed wash let it fill and made sure it was not leaking from the hoses on back or the drain hose and looked good also put unit to drain and than looked underneath unit to see if any hoses or the pumps were leaking and everything looked good no signs of a leak anywhere. Asked customer to monitor for now and if they see it leak again to try to video it or see where it could be coming from to have a better clue what it could be. Opt test ok.
We serviced a
MAYTAG STACK W/D
Model MED5500FC1
Near Shaker Heights, OH 44120
Corina B
Job Details: 12/14/2021
Replaced the dryer repair kit. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Royalton, OH 44133
David R
Job Details: 12/14/2021
Replaced main control and pressure hose. Ran diagnostics test and factory test. Ran a quick wash to test ok. Good. Op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Eastlake, OH 44095
Joe O
Job Details: 12/14/2021
Cc: ice build up in bottom of freezerFound unit leaking from fill tube to the side of fill cup. Needs ice maker; ordrng 1 241798233 (Ice maker)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Independence, OH 44131
Marie V
Job Details: 12/14/2021
Replaced door. Verify that gasket is sealing all the way. Added petroleum jelly. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44102
Gabriel P
Job Details: 12/14/2021
Found cold water hose leaking seal is either torn or wearing out for the looks of it unit working as design
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kent, OH 44240
Brian M
Job Details: 12/14/2021
Could not get washplate off or lock nut Broke washplate to remove Lock nut is seized to shaft could not cut it off Needs nut and washplate ; ordrng 1 W10902814 (washplate) and 1 W11551646 (Nut)
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Richmond Heights, OH 44143
Joe O
Job Details: 12/14/2021
"Cc: moisture under panel, start button not functioningFound moisture under panel. Needs ui; ordrng 1 W10728523 (swtch-memb), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Cleveland, OH 44120
Corina B
Job Details: 12/14/2021
CC that the unit will not dispense ice. Confirmed. Found a bottle of water jammed in the bin. Removed the bottle. Ice dispensing. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cleveland, OH 44113
Gabriel P
Job Details: 12/14/2021
"Replace control,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW03
Near Columbia Station, OH 44028
David R
Job Details: 12/14/2021
"Cc unit making thump while spinning. Emptied out drain housing, found screw. Put in load. Ran 20 mins. All normal sounds while unit is running. Good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED9500TW3
Near Columbia Station, OH 44028
David R
Job Details: 12/14/2021
"Cc unit making beeping noise every so often, intermittently. Found customer has Damp Dry signal on, could be going on and letting customer know clothes need to be rearranged in unit. Went over owners manual with customer. Good airflow outside. Op test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near University Heights, OH 44118
Joe O
Job Details: 12/14/2021
"Installed harness, bulb, and socket. Bulb staying on consistently. Needs controlControl out of stock. Office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Parma, OH 44134
Marie V
Job Details: 12/14/2021
"Ccthat you can turn unit on but when you press start does not start just clicks. Ran diag F4E4 line 2 voltage error , F4E3 restricted air flow , F6E1 communication error ui to cust, F4E1 heater relay or connector problem. Verify power at outlet, from L1 to N 124V fron L2 to N 126V and flow L1 to L2 250V. Verify all connections at control board, they are all inserted all the way. Unit will need new control boar and UI. Will verify air flow one parts are replaced.; ordrng 1 W10919207 (Panel ui) and 1 W10875486 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPB6
Near Parma Heights, OH 44130
Marie V
Job Details: 12/14/2021
"Cc that the unit is not working, it just have the clean light turned on but does nothing. Confirmed. Try to start a cycle failed, ran diag , clean light came off. Verify control board, is burned by a relay. Control shows discontinued. Unit cant be repair. ; ordrng 1 WP8564547 (Control (discontinued ))"
We serviced a
MAYTAG WASHER
Model MVWC200XW3
Near Westlake, OH 44145
Gabriel P
Job Details: 12/14/2021
"Suspension bouncing 3 times gave estimate customer will monitor if still having issue they need to be replace ; ordrng 1 W10780048 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Brecksville, OH 44141
David R
Job Details: 12/13/2021
"Cc unit sometimes will run 10-15 mins then cut the breaker at the breaker box. Unit has normal outlet, no GFI. Ran diagnostics, F7E0, loss of power error. Ran drain and spin 10 mins, ran power wash and rapid wash to test out. Called techline. AF Arc Fault breaker customer has. Went over diagnostics test 51/52. Drawing most amps in agitate mode, almost 4 amps. Techline said for customer to have electrician come out and check breaker and see what codes are if can be switched to a non AF if possible. Unit test good. Op test ok."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Amherst, OH 44001
Angel
Job Details: 12/13/2021
"Cc that unit turns on but will not do anything else. Confirmed unit powers on but will not spin or do anything. Verified took apart unit and found thermal fuse open, replaced thermal fuse tested unit and working as should. Explained to customer that they will have to clean out vent to prevent issue from happening again and would have to change out vent from foil to either semi rigid or rigid vent. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Brecksville, OH 44141
David R
Job Details: 12/13/2021
"Cc unit had some film build up, debris at bottom of unit build up. Went through diagnostics, all components working correctly. Heater coming on at end. Did find a couple holes in sprayer arm blocked, corrected. Put rinse aid dispenser to higher setting. Found unit draining slowly, drain pump is good, found hoses all debris. Went over with customer cleaning out filter, cleaning out the debris at bottom by hand, using dishwasher cleaning tablets, using sani rinse and heated dry. Ordering hoses. ; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Mentor, OH 44060
Dan H
Job Details: 12/13/2021
"Customer complaint that unit is not heating, started normal dry cycle, unit heated, repeated several times with same results, ran diagnostics no error codes found, unit is operating as designed"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/13/2021
"Replace handle and inf switch,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Painesville, OH 44077
Dan H
Job Details: 12/13/2021
"Installed new inner door glass seals, op test good"
We serviced a
KENMORE WASHER
Model 110.429222
Near Broadview Heights, OH 44147
David R
Job Details: 12/13/2021
"Cc unit not draining water. Found error code for drain pump. Debris inside, drain pump will not drain correctly. Gave estimate, customer paying SVC only, do not order parts ; ordrng 1 280187 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model GLEF378AQF
Near Perry, OH 44081
Dan H
Job Details: 12/13/2021
"Installed new hinge, op test good"
We serviced a
GE MICROWAVE
Model JVM1851WF001
Near Broadview Heights, OH 44147
David R
Job Details: 12/13/2021
"Cc unit will not start up. Found control not sending out correct voltage. WB07X10576 control panel assembly is discontinued, WB27X10603 control smart board discontinued. Customer to pay SVC only"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middleburg Heights, OH 44130
David R
Job Details: 12/13/2021
"Tested and parts are good. Found the customer did not have hot water turned on. Needed for fabric softener valve. Let customer know, customer will get plumber out to fix hot water valve. Unit test good. Op test ok."
We serviced a
FRIGIDAIRE RANGE
Model FGEF306TMFA
Near Euclid, OH 44132
Jason N
Job Details: 12/13/2021
"Cc unit ovens temperature issues. Ran oven bake tests on upper and lower ovens to 300 degrees. Both reached 300 setpoint. Let cycle and read temperatures. Lower oven stable at 300-310 degrees. Upper oven dropping temperature, not maintaining temperature. Checked elements resistances on upper oven, both checked good at 28-30ohms. Restarted bake on upper oven, bake element is not receiving power from L1 bake relay. Unit needs oven control board. ; ordrng 1 316443945 (Relay board)"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Atwater, OH 44201
Brian M
Job Details: 12/13/2021
Installed control and UI Ran auto test and calibration test OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 12/13/2021
Installed led module. Did not need led board. Op test ok Customer did not have original box for led board.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/13/2021
"Cc unit still leaking from doorChecked seals and gaskets, all checked good. Checked spray arms, found lower arm split. Unit needs lower spray arm. Will credit customer for previous parts cost.; ordrng 1 5304517981 (Lower spray arm)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/13/2021
Replaced the door. Steamed the freezer out. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Garrettsville, OH 44231
Brian M
Job Details: 12/13/2021
"Cc of errors againFound f8e1 and f3e1 long fill error and and pressure sensor error Ohmed sensor and its in specNeeds control, but would recommend sensor as well ; ordrng 1 WPW10448876 (switch-wl) and 1 W11096963 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mantua, OH 44255
Brian M
Job Details: 12/13/2021
Cc unit not working properly Ran diagnostics found no errors Ran auto test no issue Ran calibration Ran quick wash unit filled agitated and switched to wash Ran cold wash unit filled agitated and switched to wash Can not determine the issue at this time
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Avon, OH 44011
Angel
Job Details: 12/13/2021
Cc that unit is leaking and has a squeaky sound. Verified and the bearings on unit are starting to go thats why shes hearing that squeak and could not detect any leak but explained to her that it could be from the seal on the basket leaking water through it causing the bearings to start going on her. Gave customer estimate and decided to leave like that for now will try to spend money on a new one. Opt test ok. ; used 1 W10435302 (BEARING) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Sheffield, OH 44054
Angel
Job Details: 12/13/2021
Cc that unit is not heating. Verified ignitor was turning on but no flame looked in back and found the gas valve turned off turned on and tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/13/2021
"Installed ff evap harness and freezer LED module. Ran test 3, fans turned on. All lights in unit are now illuminated. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/13/2021
Cc unit pop when opening or closing right door Noise coming from hinge area but cant determine if hinge or bushing issue Needs both ; ordrng 1 WPW10505294 (cam) and 1 W11240748 (hinge-door) and 1 W11212164 (closer)
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Sheffield, OH 44054
Angel
Job Details: 12/13/2021
"Cc that unit is not heating. Verified and unit was clicking and would not turn the turn table or nothing. Took off control panel and could hear the relay on control just clicking on and off was going to replace switches and found that the cavity thermostat and wires were completely burnt will need harness, thermostat and control board. Office to reschedule 2 of the parts are out if stock.; ordrng 1 W11391714 (Control) and 1 W10668273 (Fuse) and 1 W11383533 (Main harness)"
We serviced a
JENN-AIR RANGE
Model JGD3536WB01
Near Chagrin Falls, OH 44023
Joe O
Job Details: 12/13/2021
"Cc: front center burner not lightingFound igniter mount not holding, igniter falling and bending. Screws seized to orfice holders. Needs orfice holders and front center burner headParts out of stock. Office to reschedule; ordrng 1 WP7527P031-60 (holder-orf) and 1 74009553 (holder-orf) and 1 WP7527P003-60 (holder-orf) and 1 WP7527P004-60 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 10 WP8273062 (screw)s and 1 74007736 (burner asy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Lyndhurst, OH 44124
Joe O
Job Details: 12/13/2021
"Cc: not running through cycleCustomer stated wash led was on and unit was not doing anything. Customer stated she shuts the water off when shes not using it. Found customer was turning water off before starting unit, accidentally. Found error codes f7e5(shifter fault), f8e1(long fill). Ran auto test. Found unit is filling, agitating, draining and spinning. Ran calibration. Ran normal cycle. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/13/2021
"Cc unit not cycling on hot temperature settingRan diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Started normal cycle on hot selection. Unit sensed, filled and advanced to washing. Could not duplicate issue at this time, unit is working as designed."
We serviced a
JENN-AIR RANGE
Model JES9900BAB
Near Thompson, OH 44086
Brian M
Job Details: 12/13/2021
"Cc front burner not working,According to back notes DH has unit marked as non repairable at this time Called whirlpool gave ticket number no new information available or solutions"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2021
"Cc that unit would stay on sensing and drain pump kicked on. Ran diagnostics and found F8E1 no fill, long fill verified and found the hot water turned off explained to customer that if they dont have both water valves turned on the unit will stay in sensing asking for water and think its going to over flood because it takes too long to fill and turn on the drain pump because it thinks its going to over flow with water. Tested unit and made sure it passed sensing and started washing. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chesterland, OH 44026
Joe O
Job Details: 12/13/2021
"Cc: noiseFound error code f0e5(off balance). Ran auto test. Found hub is stripped. Attempted to pull wash plate to check gear case shaft could not get wash plate off. Wash plate will need cut or broke off. Needs hub and wash plate.Advised customer could also need gear case but cannot get to gear case to check without gettingwash plate and hub off.Customer does not want to repair at this time; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Bedford Heights, OH 44146
Jason N
Job Details: 12/13/2021
"Cc unit not making iceCustomer stated after last service, unit made ice for several days then stopped. Checked ice maker, ice maker turned on. Replaced ice maker using customer supplied pre Id part. Ran manual cycle test, ice maker indexed properly and filled mold with water. Op test good."
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2021
Replaced control board and ui. Also called BJ to verify power is correct on unit and checked out good as well. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW03
Near Madison, OH 44057
Dan H
Job Details: 12/13/2021
"Installed new control , op test no good, display is blank, no buttons responding, unit needs new user interface ; ordrng 1 WP8571919 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 12/13/2021
Customer does not want service cause they have warranty from best buy
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Westlake, OH 44145
Marie V
Job Details: 12/13/2021
"Took POP. Cc that when the unit was washing it was making a noise like a ball was loose or something was loose in unit. Ran diag, no error code. Ran auto test unit sounds normal, called cust and ask if it was on agitation or spin? She said agitation and it was only that one load, after that it has not make the noise. Tilted unit and verify all connection and wires are connected in place. Everything looks good. Told cust to monitor unit. At this point unit is working as designed. Ran calibration, op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rocky River, OH 44116
Marie V
Job Details: 12/13/2021
"Cc that one of the wheels broke. Confirmed. Replaced kit that was sent. Found insulation coming out on the sides of the unit and it was giving cust problems with the door, it will not open all the way causing bottom rack to go back inside. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Lakewood, OH 44107
Marie V
Job Details: 12/13/2021
"TOOK POP. Cc that the freezer temps goes up and down sometimes the ice cream is soft but then gets frozen again. Took temps 3* on freezer and 35* 37* fresh food section. At this point the u it has perfect temps, at old cust that unit goes on a defrost every day to clear the frost on evaporator, the temp raises in that process, if freezer does not have a lot of things on it you will notice the temperature when raises. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Shaker Heights, OH 44120
Marie V
Job Details: 12/13/2021
Replaced door switch. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYS00
Near Cleveland, OH 44105
Marie V
Job Details: 12/13/2021
"Cc that the unit is not cooling properly. Took temps freezer is at 11* and 56* on fresh food. Evaporator fan is not running. Found lots of ice at the bottom of freezer, had to steam to get to fan, verify power to fan 122v. Fan needs to be replaced. Cust paid in full.; ordrng 1 WPW10189703 (Eva, fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Cleveland, OH 44105
Marie V
Job Details: 12/13/2021
Replaced agitator. Op test ok.
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near LaGrange, OH 44050
Gabriel P
Job Details: 12/13/2021
Found drip pan clogs again cant figured out whats causing it cause it seems to be same issue over and over call Frigidaire they didnt give me much of answer they said to unclog it and make sure all debris is clean told customer she said go ahead with repair when steam all ice found no debris it was just ice show customer if this continues to have issues from hear to them she will buy new opt test ok
We serviced a
WHIRLPOOL RANGE
Model KEBS207DWH4
Near Pepper Pike, OH 44124
Corina B
Job Details: 12/13/2021
Replaced the upper inner glass. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS04
Near Beachwood, OH 44122
Corina B
Job Details: 12/13/2021
"Replaced the control board. Brought core back for return. Cust turned power off for 5 seconds when unit was in sabbath mode, lights turned on. Opt test ng. Called t/l Andy unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/13/2021
"CC that there is rattling noises. Confirmed, found the washer not agitating. Found the shifter jumped the eye. Replaced the shifter from t/s. Opt test ok. Cust is calling whirlpool since washer is just out of warranty. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/13/2021
Replaced the optic eye. Ran a calibration. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brooklyn, OH 44144
Marie V
Job Details: 12/13/2021
"Cc that the unit is leaking. Found threads on water valve stripped, it will need new water valve, unit has water evidence that is leaking from it. ; ordrng 1 W11210463 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Jefferson, OH 44047
Brian M
Job Details: 12/13/2021
Cc unit not leveledLeveled unit using bubble level op
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Chardon, OH 44024
Joe O
Job Details: 12/13/2021
Cc: noiseFound debris stuck in felt. Removed debris. Ran test cycle. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2021
"Cc that units outer glass broke. Confirmed outer glass was completely broken will need replaced. Gave estimate to customer and they said they will try to see how much a new one like the one they have will be, and if not they will continue with repair. Do not order parts just a estimate.; ordrng 1 WPW10289144 (Outer glass), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190DS1
Near Cleveland, OH 44143
Corina B
Job Details: 12/13/2021
CC that when opening the door the light does not come on. Confirmed. Found the door switches not making contact. Replaced the switches from t/s. Opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near Madison, OH 44057
Dan H
Job Details: 12/13/2021
"Installed new drain pump and control, op test good"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Elyria, OH 44035
Gabriel P
Job Details: 12/13/2021
"Seal looks good and is not torn,pop it back in,on door,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Parma Heights, OH 44130
Marie V
Job Details: 12/13/2021
"Cc that the unit is leaking even when is not in use. Found hose behind unit was loose, corrected issue. Advice cust to monitor and if hose keeps leaking it will need to be replaced."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
Manny
Job Details: 12/13/2021
"Cc unit keeps draining, found drain hose on the floor, hook hose on sink and ran diagnostics cycle, opt test ok. Advise customer to keep hose elevated to avoid a long fill no fill issue."
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Cleveland, OH 44122
Manny
Job Details: 12/13/2021
"Cc unit not heating properly, found a reflective oven mat inside the oven blocking the heat from rising. Removed mat and set unit to 350degrees unit finished preheating and temp is 356 on top rack and 407 on bottom of the oven. Customer stated that a knob s broken, ordering knob. No return visit necessary, customer will install part.; ordrng 1 W11101439 (Knob)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chesterland, OH 44026
Manny
Job Details: 12/13/2021
"Replaced basket, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model LER3624JQ0
Near Beachwood, OH 44122
Manny
Job Details: 12/13/2021
"Replaced thermostat, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland Heights, OH 44112
Manny
Job Details: 12/13/2021
Installed parts ordered. Opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44118
Manny
Job Details: 12/13/2021
"Cc unit is leaking from the bottom, ran diagnostics cycle and when unit went to drain water started coming from the bottom, tilted unit back and no signs of water on the unit itself, pulled unit out set unit to manual drain and noticed drain pipe overflow, advise customer to get a plumber to take care of the clogged drain. Unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44108
Manny
Job Details: 12/13/2021
"Replaced parts listed, opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/13/2021
"Installed gearcase and components. Ran auto test and calibration. No abnormal sounds, all functions passed. Op test good."
We serviced a
MAYTAG RANGE
Model MGRH865QDS1
Near Ashtabula, OH 44004
Joe O
Job Details: 12/13/2021
Installed igniter. Ran test bake. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Lorain, OH 44053
Angel
Job Details: 12/13/2021
"Cc thats she was concerned that unit is not filling up or working how it should. Ran diagnostics found no error codes ran a auto test and passed also ran a normal cycle to make sure it senses, fills and agitates how it should and passed. Also looked underneath unit and looked good no leaks or anything out of the usual. Unit as of now working as designed. Opt test ok."
We serviced a
JENN-AIR WALL OVEN
Model JMW2427DS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/13/2021
Cc f2e1 Replaced UI Ran test bake to 350 Ran microwave test OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM2
Near Olmsted Falls, OH 44138
David R
Job Details: 12/13/2021
"Cc unit not draining. Found check valve spilling water back into unit and drain pump just pulsing not spinning correctly. Ordering drain pump and hoses.; ordrng 1 WPW10348269 (Drain pump) and 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma Heights, OH 44130
Gabriel P
Job Details: 12/13/2021
"Replace filter housing,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, OH 44142
Gabriel P
Job Details: 12/13/2021
"Replace control,opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Painesville, OH 44077
Jason N
Job Details: 12/13/2021
"Cc unit frosting in back of ff section.Confirmed ff evaporator frosted over. Ran force defrost cycle on ff evaporator. Checked power out to ff defrost circuit, 121v from p1 orange to p2 yellow. Board is good, unit needs defrost circuit. ; ordrng 1 WR50X10108 (Bimetal) and 1 WR51X10132 (Defrost heater)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Jason N
Job Details: 12/13/2021
Installed OWI sensor. Ran diagnostics cycle. Unit advanced through and drained out properly at the end. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44111
Gabriel P
Job Details: 12/13/2021
Found defective actuator replace from t/s opt test ok ; used 1 -W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Roaming Shores, OH 44084
Joe O
Job Details: 12/13/2021
"Cc: intermittently not startingCustomer stated they will start the unit then it will spin for a second and shut off. They stated it is intermittent. Found error codes f5e1(lid is up fault) f0e3(over load) f2e1(stuck key). Ran auto test. Ran normal cycle, unit is sensing lid. Needs control and lid lock; ordrng 1 W10810403 (lid lock assy) and 1 W11182868 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Strongsville, OH 44149
David R
Job Details: 12/13/2021
"Cc unit lights are working on top FF. Found bad FZ light. Gave estimate to customer estimate, customer calling kitchen aid. Customer paid SVC only ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Conneaut, OH 44030
Dan H
Job Details: 12/13/2021
"Customer complaint that oven is not heating, confirmed, found igniter not arcing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WP9758079 (Igniter)"
We serviced a
WHIRLPOOL STACKED W/D
Model WET4027HW0
Near Conneaut, OH 44030
Dan H
Job Details: 12/13/2021
"Customer complaint that unit would not drain or spin, found outlet burned(see pic), unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Marie V
Job Details: 12/13/2021
"Replaced control board, op test no good. Called whirlpool tech line they had me verify eyebrow control Ui, found out that unit will need Orion board. Cust said that the freezer ice maker stopped working but the fresh food section was working good. Ordering ice maker.Brought core for return ; ordrng 1 W10893939 (Control UI with switches) and 1 W11164517 (Orion board) and 1 W10898289 (Ice maker freezer)"
We serviced a
MAYTAG RANGE
Model MER5765RAQ
Near Chardon, OH 44024
Corina B
Job Details: 12/13/2021
CC that the oven takes a long time to preheat and the front right burner does not work. Confirmed. Checked the switch 240 volts on h1 and h2. Heated the oven to 350* wait 20 minutes. Temp is 350*. Will need a burner. ; ordrng 1 7406P368 (Burner)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Novelty, OH 44072
Joe O
Job Details: 12/13/2021
Cc: not cooling freezer sectionFound unit is in a unseated garage. Advised customer unit is designed to be in a room temperature environment above 55 degrees. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ05
Near Chagrin Falls, OH 44022
Joe O
Job Details: 12/13/2021
Cc: no water no iceFound filter not seated correctly. Re seated filter. Found unit has low water pressure. Customer stated unit on ro system. Advised customer ro can cause low pressure. Cycled ice maker. Ice maker filling but has low pressure. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Willoughby, OH 44094
Jason N
Job Details: 12/13/2021
"Cc unit cycle time not advancing correctly, and not spinning out clothing. Customer stated unit cycle times will change after starting the cycle. Advised that is normal for these units, they will adjust cycle times based on sensed load. Ran diagnostics cycle. All function passed. Ran spin and drain with wet towel load. Load spun out properly, good spin speed. All functions working properly at this time."