Service History 448 - Fred's Appliance

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44135

Gabriel P

Job Details: 06/24/2021

Found same results as hv diagnose customer need electrician

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Olmsted Township, OH 44138

Marie V

Job Details: 06/24/2021

"Cc that the unit does not wants to start a cycle, that when you press start the lights goes on and then it starts filling and then shuts down. Turned unit on and started a normal cycle, unit started sensing, drilling and agitating. Cust said that how is possible that when we are here the washer starts but she have to struggle to get it going. Ran diag found error code f0e9 OB pause, explain cust that when the unit stops and she have to come back and start the unit she has to rearrange clothes and then started back on , unit will continue where it was left of. Unplugged unit and waited and then plugged back in. Had cust start unit. Explain that she has to press the turn on button fist and then start for 3 seconds and unit will start the cycle, unit is working as designed. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, OH 44149

Marie V

Job Details: 06/24/2021

"When arrived unit stopped cooling completely, took fresh food sec evap off and Che frost pattern had none, removed insulation from cap tube side and some refrigerant started entering evapo, put unit on step 4 and waited for 3way valve to open. Heard it very low, unplugged unit and installed a piercing valve on compressor and took pressure started going up to 55. Added nitrogen on the system 120psi , cant find leak. Called whirlpool tech line. He told me to replace 3way valve. Is sound like a restriction but is more likely that the 3way valve is not rotating. Unit will need 3way valve. 3 job count.; ordrng 1 W11094466 (3way valve)"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, OH 44113

Marie V

Job Details: 06/24/2021

"Cc that the unit is not cooling properly and that the ice maker is making lots of ice and water all over freezer. When arrived ice maker was off cust said that previous tech from where they bought unit took it off , she said it was not install good it was on and angle. Took temps fresh food section at 40* and freezer at 17*. Unit has a good frost pattern. Found water tank frozen and frozen food on fresh food section. Followed SP. And replace fresh food section thermistor. Advice cust not to overpack unit , it needs a good air flow so food in the back wall will not freeze and that to monitor unit in the next few days and see how it works. Optest ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX), and 2 WR02X11330 (5/16 UNION) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY00

Near LaGrange, OH 44050

David R

Job Details: 06/24/2021

"Reviewed work, determined that icemaker is not needed. Found service pointer for heater kit that will be needed. Sending over for new estimate to give to customer ; ordrng 1 W10301586 (Heater kit)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Moreland Hills, OH 44022

Jason N

Job Details: 06/24/2021

Installed ice maker. Cleared ice maker fault code. Ran manual ice maker harvest test. Tested completed 01. Op test good.

We serviced a

KITCHENAID RANGE

Model KGSK901SSS01

Near Lakewood, OH 44107

Marie V

Job Details: 06/24/2021

"Replace control and ignitor, oven light will not shut off with door close, found door latch needs to be replaced and we only receive 7 screws will have to order another one for cust , ask if it needs us to come back and install cust said he can do it .cust will order latch we will put in for him. Leaving job open we also have to order screw. Do not schedule until cust call us back that hes got the latch to replace. ; ordrng 1 Wp3368921 (Screw)"

We serviced a

MAYTAG WASHER

Model MAH7500AWW

Near Solon, OH 44139

Jason N

Job Details: 06/24/2021

"Cc unit leakingRan quick wash cycle. Unit started leaking as soon as dispenser filled the tub. Found tub fill hose from dispenser had come part ways off of tub connector. Reattached using hose clamp. Started wash cycle then spin and drain, no leaks found, op test good."

We serviced a

GE DRYER

Model DBSR453EB1WW

Near Lakewood, OH 44107

Jason N

Job Details: 06/24/2021

"Cc unit not shutting off.Ran dryer op test on timed dry, timer not advancing. Unit needs timer. Customer not repairing, estimate only. Collected service call only. ; ordrng 1 WE4M271 (Timer)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Conneaut, OH 44030

Jeff M

Job Details: 06/24/2021

The unit has a f6e2 needs new ui and control est only ; ordrng 1 W11195970 (Control) and 1 S and 1 W11135391 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rocky River, OH 44116

Marie V

Job Details: 06/24/2021

Replace evaporator fan. Started running. Advice cust to allow unit 24 hours to reach normal temps. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon Lake, OH 44012

Marie V

Job Details: 06/24/2021

"Replace mullion. Hav cust test door, and he tested ice and water as well. Is working good .Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB0

Near Cleveland, OH 44102

Corina B

Job Details: 06/24/2021

Wrong part right number. Took pictures office to reschedule. ; ordrng 1 W11467648 (Inner door) and 1 WPW10491331 (Spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBW01

Near Chardon, OH 44024

Joe O

Job Details: 06/24/2021

Installed damper. Tested. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44102

Dan H

Job Details: 06/24/2021

"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Maple Heights, OH 44137

Brian M

Job Details: 06/24/2021

Cc bin broke Needs bin No need for return visit customer to put in ; ordrng 1 W11162443 (cover)

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Grafton, OH 44044

David R

Job Details: 06/24/2021

"Front loader. Cc unit not not spinning. Could of turned spin speed option off by accident. Ran diagnostics, no codes. Ran test cycle, good. Unit is spinning. Checked back of unit, all components and wires are good. Put a load in drain/spin. Unit working correctly. Started a cycle before I left. Customer to monitor. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model GEW9200LQ1

Near Rocky River, OH 44116

Corina B

Job Details: 06/24/2021

CC that there is a scraping noise. Confirmed found the blower housing hitting the drum. The cabinet to the dryer is not lined up with the bottom of the dryer. Relined the cabinet and base. No scrapping noises. Optest ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Elyria, OH 44035

David R

Job Details: 06/24/2021

Replaced mullion rail. Let customer know about humidity option on control panel as well. Unit test good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Pierpont, OH 44082

Jeff M

Job Details: 06/24/2021

The hub ASSY was stripped out I replaced it with ts op tested good ; used 1 W10528947 (Hub) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/24/2021

Call tech line spoke he ask to replace valve ; ordrng 1 W11243758 (Valve)

We serviced a

WHIRLPOOL RANGE

Model WFE301LVS0

Near Bedford Heights, OH 44146

Brian M

Job Details: 06/24/2021

Installed switch and burner OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Rocky River, OH 44116

Dan H

Job Details: 06/24/2021

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, ran test cycle, heater is working, unit is operating as designed"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HTB

Near Rocky River, OH 44116

Dan H

Job Details: 06/24/2021

"Installed new ice maker, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, OH 44102

Jason N

Job Details: 06/24/2021

"Cc unit not dispensing ice.Ran ice dispense test, found auger not connected to ice container arm. Found auger shaft coupling missing. Part not showing in stock on Marcone site, office to contact customer with next service date.; ordrng 1 W11228132 (Auger shaft)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near North Ridgeville, OH 44039

David R

Job Details: 06/24/2021

Replaced the mullion rail. Tested. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Roaming Shores, OH 44084

Jeff M

Job Details: 06/24/2021

The auger motor is not turning on. The water dispenser valve is also not turning on. The icemaker valve is functioning. No power is being sent to either component needs a new control board; ordrng 1 W11043763 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/24/2021

Cc unit ice maker bail arm broke off. Replaced ice maker using customer supplied part. Ran manual ice maker harvest test. Ice maker indexed properly and filled mold with water. Op test good.

We serviced a

KENMORE REFRIGERATOR

Model 106.5112221

Near Solon, OH 44139

Brian M

Job Details: 06/24/2021

"Cc unit not cooling Found no frost pattern compressor running Advised on sealed system issue Will need compressor and evap and filter drier ; ordrng 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10463858 (compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MGDB200VQ0

Near Ravenna, OH 44266

Brian M

Job Details: 06/24/2021

Installed thermal fuse Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Ridgeville, OH 44039

David R

Job Details: 06/24/2021

Replaced right door and badge. Good. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Painesville, OH 44077

Jeff M

Job Details: 06/24/2021

The unit is heating. With my temp gun I was seeing over 200* F. I recommend for them to not run the unit at night and after the unit is done to unload it or pop the door open so the steam can roll out. The unit has a plastic tub witch is prone to condensation fast then stainless steal tubs. The unit is operating as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Columbia Station, OH 44028

David R

Job Details: 06/24/2021

"Cc unit starting to not cool. Can feel cold down in FZ but not freezing. Temp reads 35* FZ, 45* FF. All fans are running. Compressor is running as well. Ice block on evap line. Amps on compressor check good. Sealed system job. Will need to replace evap, also check compressor again to make sure if needed or not needed when replacing evap. Check if in vaccum or high pressure from process tube. Parts are under 10 year warranty sealed system. Ordering compressor, evap and drier ***4 hour job count; ordrng 1 W10507884 (Comp) and 1 W11256565 (Evap) and 2 W10143759 (Drier)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, OH 44136

David R

Job Details: 06/24/2021

Followed tech sheet for ice bin clumping and leaking. Everything checks good from the video. Ice randomly still leaking underneath bin. Ordering parts.**schedule 2 hours. Enough time to check everything out. ** also requesting double labor ; ordrng 1 W11449015 (Door) and 1 W11330486 (Ui) and 1 W10910401 (Container)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/24/2021

Found loose wire on operating thermostat correct issue opt test ok

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Avon, OH 44011

Gabriel P

Job Details: 06/24/2021

"Found temperature sensor out of range replace from surplus,opt test ok ; used 1 W10833885 (Sensor), 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Rocky River, OH 44116

Corina B

Job Details: 06/24/2021

CC that the ui does not turn on. Confirmed. Replaced the ui. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near North Royalton, OH 44133

Corina B

Job Details: 06/24/2021

CC that the water and ice do not dispense. Confirmed. Found the inside of the door is caved in. Will need a new door. Office to reschedule. ; ordrng 1 W11435353 (Left door)

We serviced a

KENMORE REFRIGERATOR

Model 106.59297991

Near Eastlake, OH 44095

Jeff M

Job Details: 06/24/2021

Installed the new part op tested good. Diffuser

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Kent, OH 44240

Brian M

Job Details: 06/24/2021

Installed hose and drain pump Ran test cycle OP Test Ok

We serviced a

MAYTAG WASHER

Model mvwc565fw1

Near Painesville, OH 44077

Jeff M

Job Details: 06/24/2021

"The unit was making a grinding sound in the agitation. I found the cams were worn out due to the shifter not fully extending. Replace the actuator in cams unit tested good; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near Shaker Heights, OH 44120

Jason N

Job Details: 06/24/2021

"Cc lower spray arm came off and melted on heaterConfirmed lower spray arm mount tube warped. Replaced using customer supplied pre Id part. Ran diagnostics cycle, no codes, all functions passed. Operation test good. Advised use of rinse aid fore better drying performance."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Broadview Heights, OH 44147

David R

Job Details: 06/24/2021

"Replaced both main control and UI. Followed device pointer for when replacing both at same time. Ran diagnostics to test and a normal cycle. Unit is testing good, op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, OH 44133

David R

Job Details: 06/24/2021

Cc of same issue. Found actuator out of position. This time replaced from t/s. Tested. Good. Ran diagnostics. Op test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 06/24/2021

"Cc unit icemaker not working. Went through diagnostics. Test 59, motor went into home position. Test 56, no icemaker error codes. Test 45, icemaker called and filled up with water. Test 36, ice box fan working. Test 15, recognizing that the ice bin is not full. Looked and found ice maker was turned off. As of right now everything test good. Going to have customer monitor after turning icemaker back on. Turned max ice option on. Give unit time to produce ice. If still not producing ice would suggest replacing icemaker and dual water valve. WPW10341329 dual valve, WPW10764668 icemaker. As of today, everything test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/24/2021

Cc of scratch on the inside of freezer by led that was just replaced Found I created a scratch with putty knife Took pic. Customer allowed me to use white appliance touch up paint I blended paint in and its almost not noticeable

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Novelty, OH 44072

Brian M

Job Details: 06/24/2021

Installed wires and valve Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Avon, OH 44011

Gabriel P

Job Details: 06/24/2021

Found sealing valve leaking when dispensing water replace from surplus wpw10312696 dispense water no leak opt test ok show customer is good

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/24/2021

"Replace main control, verify that water hoses are correct. Calibrated unit. Op test okBrought core for return"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Madison, OH 44057

Jeff M

Job Details: 06/24/2021

Installed the new part op tested good. Lid and latch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Strongsville, OH 44136

Corina B

Job Details: 06/24/2021

"Cust showed pop, sent pic. CC that there is water leaking at the freezer door, not happening now. Checked the gaskets, good. Checked the waterlines, good. Optest ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFCA

Near Brecksville, OH 44141

Corina B

Job Details: 06/24/2021

Damper was replaced. Also found that the freezer door top right corner still had some frost build up we steamed out and steamed out the returns on the side walls added some silicone around corners of cabinet where a air gap was found. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HB4

Near Geneva, OH 44041

Jeff M

Job Details: 06/24/2021

The user display is not working needs the The user interface board customers holding onto the main control board and display board those parts will be installed along with the user interface; ordrng 1 W11206155 (Ui)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma, OH 44134

Corina B

Job Details: 06/24/2021

Replaced the tub. Started a cycle. Optest ok. Model and serial are with the receipt from repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44134

Corina B

Job Details: 06/24/2021

CC that the ff is not cooling and the freezer has frost and ice build up. Confirmed freezer had ice build up and frost around door verified for seal but door is sealing properly.Steamed out all ice and cleared drain hole. Setting were at max cold and fast cool. Advised customer to make sure the door is closed properly and that theres nothing obstructing the door and keeping it from closing all the way. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near University Heights, OH 44118

Jason N

Job Details: 06/24/2021

"Cc unit not working properly. Customer states unit not working to wash rugs or comforters. Advised customer unit will not be able to handle rugs or comforters as the unit will not balance properly. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Advised customer about load sizing. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5560SQ0

Near South Euclid, OH 44121

Jason N

Job Details: 06/24/2021

"Cc unit not working Customer states unit will not wash, and sometimes unit will not spin, water leaking from unit. Found agitator dogs worn. Checked under unit, found water leaking through tub seal, transmission is leaking oil, clutch and brake not working correctly. Unit is in rough shape underneath, needs multiple drive parts. Did not schedule customer follow up service, will wait and see if warranty company will authorize repair. ; ordrng 1 285809 (Can agitator) and 1 W10814296 (Tub seal) and 1 W10820043 (Drive tube) and 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 285785 (Clutch)"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Parma, OH 44134

Dan H

Job Details: 06/24/2021

"Installed new evaporator fan motor, op test good"

We serviced a

FRIGIDAIRE refrigerator

Model FGHB2866PF2

Near Seven Hills, OH 44131

Dan H

Job Details: 06/24/2021

"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"

We serviced a

KENMORE DRYER

Model 110.62342511

Near Chardon, OH 44024

Joe O

Job Details: 06/24/2021

Cc: not blowing airFound unit has good air flow. Not heating. Found element open. Needs element. Replaced element. Ran test cycle. Op test ok; used 1 279838 (ELEMENT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608EPA01

Near Kirtland, OH 44094

Joe O

Job Details: 06/24/2021

Installed led modules. Op test okCustomer stated he never received control.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/24/2021

"Cc: excessive shaking, squealingRan quick test cycle. Found squealing noise from rear of tub assembly. Unit very well balanced. Advised customer on loading. Needs stator, rotor and tub assemblyStator, and tub out of stock. Office to reschedule; ordrng 1 W11287253 (Tub assembly) and 1 W11354541 (Stator) and 1 W11314361 (rotor)"

We serviced a

AMANA WASHER

Model n/a

Near Euclid, OH 44123

Joe O

Job Details: 06/24/2021

Customer stated they did not want service on the washer. Stated the unit has no issues.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Euclid, OH 44132

Joe O

Job Details: 06/24/2021

"Cc: not starting, stuck in sensingFound error codes f7e4(basket re engagement failure). Found shifter not shifting. Needs actuator. Replaced actuator. Ran test cycle. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/24/2021

"Installed new fresh food section door gasket, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Mentor, OH 44060

Joe O

Job Details: 06/24/2021

"Cc: gasket coming outFound adjuster hitting gasket, too much pressure on one leg. Adjusted feet. Rack and adjuster just clearing gasket. Op test ok"

We serviced a

JENN-AIR WALL OVEN

Model JJW2727DS01

Near Mentor, OH 44060

Joe O

Job Details: 06/24/2021

Installed ui. Ran test cycle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/24/2021

"Installed door, deli user interface , spring, switch, trim and harness, op test good , drip tray is also broken, ordering drip tray, customer to install ; ordrng 1 W10909034 (Drip tray)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS3

Near Mentor, OH 44060

Dan H

Job Details: 06/24/2021

"Installed new door, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Painesville, OH 44077

Joe O

Job Details: 06/24/2021

"Cc: low water pressureFound water just trickling out. Found kinked water line behind unit. Straightened out water line, water pressure returned. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/24/2021

"Before calling whirlpool the side to check ice maker sensor and it was showing bin full change sensor with new and still saying that is full took out user interface and found j4 connector disconnected connect and now sensor working ran test 57 harvest and test 45 fill ice maker pass,call whirlpool to have everything on file"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, OH 44135

Corina B

Job Details: 06/23/2021

Cc that the fridge was leaking inside unit. Confirmed found it was leaking from filter housing. Ordering filter housing.; ordrng 1 W11346622 (Housing)

We serviced a

MAYTAG WASHER

Model MAV5758EWW

Near Madison, OH 44057

Brian M

Job Details: 06/23/2021

Cc unit shaking an walking Found unit not to be leveled on a pallet Removed pallet and unit evened out Advised on a different platform

We serviced a

AMANA DRYER

Model NED4655EW1

Near Conneaut, OH 44030

Jeff M

Job Details: 06/23/2021

The unit was not turning on. I found the fuse in the rear was open replaced with ts op tested good ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE715H0ES0

Near North Olmsted, OH 44070

David R

Job Details: 06/23/2021

"Cc unit bake not working. Found control not sending 240 down to element. Element and power coming into unit good. Will need new control. Gave estimate to customer. Customer paid SVC. Do not order parts. ; ordrng 1 WPW10340308 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, OH 44012

Corina B

Job Details: 06/23/2021

"CC that there is leaking in the ff with water. Removed the evap cover, found little ice on the drain pan. Cleared ice. Drain hole clear. Drain tube clear. Optest ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

David R

Job Details: 06/23/2021

Adjusters on top rack broken. Had one on the truck. W10712395 adjuster kit. Not t/s. Replaced. Tested. Good. Op test ok ; used 1 W10712395 (Adjuster) from stock

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Willoughby Hills, OH 44094

Brian M

Job Details: 06/23/2021

Customer showed pop took pic 6-25-20 Cc unit making a noise Found blower wheel broken causing vibration When removing top corner of UI broke Needs UI and wheel ; ordrng 1 WP697772 (blower wheel) and 1 W11413566 (UI)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ

Near Beachwood, OH 44122

Jason N

Job Details: 06/23/2021

Cc kick plate screws too tight loosen the screws and showed the customer how to remove the kick plate.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Willoughby Hills, OH 44094

Brian M

Job Details: 06/23/2021

Cc unit flashing at the end of cycle and not draining all the time Found error for long drainUnit will drain but pump is over heating Needs drain pump Not in stock office to schedule ; ordrng 1 W11412291 (Drain motor)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/23/2021

"Replace shifter,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Berea, OH 44017

Gabriel P

Job Details: 06/23/2021

"Replace door,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5600SQ0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 06/23/2021

Installed drive tube assembly and clutch. Ran fill and wash test then switched over to spin. Unit spinning and draining properly. Op test good.

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Painesville, OH 44077

Joe O

Job Details: 06/23/2021

Installed dispenser. Ran test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL2

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/23/2021

"Customer complaint that unit ran all night, heater is not working, control is not sending power, unit needs new control, part is no longer available ; ordrng 1 8534866 (Cntrl)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/23/2021

"Installed new door seal, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Conneaut, OH 44030

Jeff M

Job Details: 06/23/2021

The compressor is only drawing .50amps Theres hardly any heat transfer 60? in the fridge 50? in the freezer needs a new compressor and evaporator.

We serviced a

SAMSUNG DRYER

Model DV40J 3000 GWA2

Near Jefferson, OH 44047

Jeff M

Job Details: 06/23/2021

The vibrating noise was coming from the fan there was lint buildup on the blades I clean the blades unit tested good

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Cleveland, OH 44111

David R

Job Details: 06/23/2021

"Customer had questions about the vent inside unit and questions with different cycles. Explained discoloration on vent is normal due to the flame being right underneath it. Went and answered, tested out different cycles with heating and unit test good. Op test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Brooklyn, OH 44144

David R

Job Details: 06/23/2021

"Cc unit not starting. Press start. Motor just humming. Smelled something, motor is smoking. All other components test fine. Ordering motor and blower wheel. ***place customer on cancellation list ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Grafton, OH 44044

Marie V

Job Details: 06/23/2021

"No refrigerant to recover, replace evaporator and filter drier, added some r134a to the system to verify if is going throughout high side and low, pass. Put unit into a 28vacc and waited 15min watching gages , no changes. Filled unit 4.2 with R134A , watched low side after a few min it whent down to 0. Advise cust to allow 24 hours before putting any food on unit. Set unit to recommended on both sections. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDB835DW1

Near Parma, OH 44134

David R

Job Details: 06/23/2021

Cc unit making noise. Found noise is the vent leashing outside is banging up between wall and unit. Moved. Customer will use a bracket or something to keep in place. Unit test good. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF79R20DW03

Near Highland Heights, OH 44143

Brian M

Job Details: 06/23/2021

Cc of unit frosting up by light switch Unit seems to be sealed all the way around Removed and flipped gasket to see if that would help Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Cleveland, OH 44102

Corina B

Job Details: 06/23/2021

CC that the ff section is not cooling. Confirmed 58* ff. Found the evap fan not turning on. Rather fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44113

Corina B

Job Details: 06/23/2021

Replaced the motor and wheel. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model AFB2534DEW

Near Painesville, OH 44077

Joe O

Job Details: 06/23/2021

"Cc: not cooling in ff sectionFound temps in ff section at 69 degrees, freezer at -10 degrees. Evap completely frosted over. Entered force defrost. Found unit is defrosting. Needs control. Cleared evap. Replaced control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Euclid, OH 44132

Joe O

Job Details: 06/23/2021

Cc: not fillingFound error codes f7e4(basket re engagement failure) f7e3(basket engaged during wash). Ran auto test. Unit is not shifting. Shifter not engaging. Needs actuator; ordrng 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL RANGE

Model RBS245PRQ03

Near Novelty, OH 44072

Brian M

Job Details: 06/23/2021

"Cc unit not heating after running self clean Found thermostat open Need thermostat fix ; ordrng 1 WP9759243 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED6000XW0

Near Cleveland Heights, OH 44121

Dan H

Job Details: 06/23/2021

"Installed new blower wheel, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Strongsville, OH 44136

Marie V

Job Details: 06/23/2021

"Cc that the unit is taking a long time to make ice. Ran diag for ice maker E5 timed ice making. Took temps fresh food section is at from 39* 42* and freezer was at 17*. Check freezer evaporator is half way frosted. Unit will need fresh food section evaporator and compressor. Cust will not fix; ordrng 1 W10276644 (Compressor) and 1 WPW10143759 (Drier) and 1 W11492867 (Evap), used 1 SHIPPING (shipping and handling) from stock"

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