Near Mentor, OH 44060
Joe O
Job Details: 06/01/2020
DRYER GE GTD42EASJ2WW Cc: dryer not startingFound belt snapped. Needs beltCustomer does not want to repair at this time
Near Kirtland, OH 44094
Jason N
Job Details: 06/01/2020
DRYER WHIRLPOOL WGD8500DC4 "Cc unit not heating Customer stated she had another service company out a week ago for the same problem. They replaced a small metal piece? Confirmed no heat from unit. Found no power at ignitor, 0v. Checked all thermals, found hi limit thermostat open.
Near Chardon, OH 44024
Jason N
Job Details: 06/01/2020
DRYER MAYTAG MEDB835DW4 "Cc unit not powering onConfirmed unit will not power on, unable to enter diagnostics. Checked power in in to control board, good at 123v. Checked dc voltage at ui header, 0v. Ordering main control and console.; ordrng 1 W11026442 (console) and 1 W1113302
Near Independence, OH 44131
Jason N
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Installed new dispenser kit and ice container, op test good."
Near Garfield Heights, OH 44125
Jason N
Job Details: 06/01/2020
DRYER MAYTAG MEDC215EW "Cc unit not heating, not drying clothesConfirmed no heat, found vent tube crushed behind unit. Pulled vent tube cut smashed part out of tube, reattached. Checked all thermals, found hi limit cutoff open. Replaced using truck stock. Good heat, op test goo
Near North Royalton, OH 44133
David R
Job Details: 06/01/2020
DISHWASHER FRIGIDAIRE FPHD2491KF0 "Cc unit not draining. Not draining properly and making loud noise like something is caught inside. Checked and nothing caught. Will have to pull unit out to get to drain pump. Ordering pump.; ordrng 1 5304524920 (DRAIN PUMP), used 1 SHIPPING (shipping an
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/01/2020
RANGE WHIRLPOOL CWE5800ACS Installed door latch assembly. Locked door and ran self clean for 15 min. Op test good.
Near South Russell, OH 44022
Brian M
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cc of no ice Found ice maker to be internally damaged Needs ice maker and harness ; ordrng 1 WPW10300022 (icemaker) and 1 W10838084 (harns-wire)
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/01/2020
RANGE MAYTAG MER5770AAB "Customer complaint beeping and f9 error, confirmed f9 error for door lock, door lock and control no longer available, removed cooktop, found door switch melted and charred wire had melted away and shorted to cabinet, arch markings and a big area of insul
Near Cleveland, OH 44124
Jason N
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL ED2KHAXV001 "Installed filter housing. Turned on water, no leaks. Tested water dispense. Dispense test good. Op test good."
Near Westlake, OH 44145
David R
Job Details: 06/01/2020
DISHWASHER KITCHENAID KUDS30IXBL6 "Cc of control panel. Clips are broke on it, causing it not to stay in place. Gave customer estimate. Customer paid SVC, do not order parts ; ordrng 1 WPW10500172 (panel-cntl), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handlin
Near Mentor, OH 44060
Joe O
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW5500XW1 "Cc: stops at rinse cycleFound error code f8e5(hot cold reversed) f0e4(high water temp in rinse cycle) f0e2(over suds detected) f9e1(long drain). Ran auto test. Found hot and cold water lines reversed, found unit will not drain, drain pump just humming. N
Near Westlake, OH 44145
David R
Job Details: 06/01/2020
REFRIGERATOR JENN-AIR JFX2897DRP02 "Cc Icemaker not working. Icemaker maker shows E2 lost motor position. Found ice building up on floor of freezer. Customer floor is buckling from water getting underneath, took pics. Will need to go in back and clean out drain tube and steam out freezer.
Near Westlake, OH 44145
David R
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Replaced part. Good, no leaks. Taking back filter head to return. Office to issue refund for difference in parts"
Near Mentor, OH 44060
Joe O
Job Details: 06/01/2020
MICROWAVE GE SCB1000MWW01 "Cc: not working, flashing a dotUnit displays a flashing dot, will not take any selections. Could not find tech sheet. Called ge tech line. Stated the digitron or control. Needs ui, control and digitron.Customer does not want to repair at this time"
Near North Olmsted, OH 44070
David R
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc no ice/ water coming from dispenser. Found damper not closing all the way, letting cold air get to reservoir and freezing up. Will need damper, will also need to steam out reservoir so it will become unfrozen. Gave estimate to customer. Said whirlpool
Near Strongsville, OH 44136
Corey L.
Job Details: 06/01/2020
RANGE KITCHENAID KSEG700EBS3 "Customer complaint noise coming from oven when using, confirmed found noise coming from connect fan, replaced with part sent, op test good"
Near North Kingsville, OH 44004
Jeff M
Job Details: 06/01/2020
WASHER MAYTAG MHW6630HW0 Installed new part unit tested good
Near North Ridgeville, OH 44039
David R
Job Details: 06/01/2020
REFRIGERATOR AMANA ABB1921BRW00 "Cc not cooling. Temps in both sections are at 70*s. No frost pattern. Called Brian, rapped system, unplugged 25 inch vacuum, plugged in stay at 25 inch vacuum. Cap tube restriction. Cannot be repaired. David is the person (operations) with the retirement
Near Conneaut, OH 44030
Jeff M
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM The solenoid is not retracting. The unit needs a new solenoid and main control. ; ordrng 1 W11035835 (cntrl-elec) and 1 WPW10309866 (solenoid)
Near Parma, OH 44129
Corey L.
Job Details: 06/01/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint freezer loosing cool and ice behind deli drawer, temps were 40 in ff and 10 in frz, found ff evap frozen solid, quoted to optimize and replace thermistor in ff evap with cover, customer does not want repair at this time and will try un
Near Conneaut, OH 44030
Jeff M
Job Details: 06/01/2020
WASHER WHIRLPOOL WTW8500DC3 The unit has no Fill Long Fill error code customer has well water unit needs new water valves and control; ordrng 1 W11095627 (cntrl-elec) and 1 W11173599 (housing)
Near South Euclid, OH 44121
Dan H
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 62 degrees, freezer section temperature at 41 degrees, partial frost pattern on evaporator , unit needs new compressor and evaporator ; ordrng 1 W10836706 (Evaporat
Near Kent, OH 44240
Brian M
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW05 Cc drawers are not sliding out Found all drawers to be sticking Customer supplied petroleum jelly and I added it to the under side of drawers Drawers now slide with out issue OP Test Ok
Near University Heights, OH 44118
Dan H
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Customer complaint that unit is not cooling, fresh food section temperature at 51 degrees, freezer section temperature at 22 degrees, good frost pattern on evaporator, fans are running, compressor is running, thermistors are reading correct temperat
Near Wickliffe, OH 44092
Joe O
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Installed fill tube and water valve. Found No leaks. Op test ok
Near Beachwood, OH 44122
Dan H
Job Details: 06/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 50 degrees, customer was just in the fresh food section to clear food, no frozen food found, air damper is working, thermistors are good, unit is op
Near Shaker Heights, OH 44122
Dan H
Job Details: 06/01/2020
WASHER WHIRLPOOL WFW94HEXR2 "Customer complaint of e01f09 error, ran diagnostics found f9e1(long drain), f0e1(load detected during clean washer cycle), f5e2(door lock fault), and f1e2(motor control unit error ) error codes, ran test cycle, door locked, unit is not draining, drain
Near Madison Township, OH 44057
Jeff M
Job Details: 06/01/2020
WASHER MAYTAG MHW5630HW0 call tech line they recommended for me to replace the stater motor one more time but specifically order it from the whirlpool warehouse in Illinois. The issue is the stater motor that was manufactured was wound backwards the new motor is wound in the prop
Near Shaker Heights, OH 44122
Joe O
Job Details: 06/01/2020
DRYER HOT POINT HTDX100EM8WW Cc: knob did not workFound knob is defective. Customer ordered a different knob
Near Kent, OH 44240
Brian M
Job Details: 06/01/2020
DISHWASHER FRIGIDAIRE LFID2422RF3B "Cc unit not working Found UI not able to make selections and control lock manually turning on Got UI to return to normal but will need replaced Est only ; ordrng 1 5304501498 (console assembly), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 06/01/2020
WASHER GE GTWP1800D0WW "Customer complaint the knob is broken, confirmed, found timer knob broken, timer is good, unit needs new timer knob; ordrng 1 WH11X10049 (Dial) and 1 WH01X10310 (Knob), used 1 undefined (Shipping) from stock"
Near Cleveland, OH 44117
Jason N
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc unit freezer not keeping cold, and bottom ice maker not workingCustomer stated things are getting warmer in freezer, freezer lights do not work and bottom ice maker not working, confirmed all 3 issues. Found door switch contacts open. Unit needs freez
Near Leroy Township, OH 44077
Jeff M
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The bin in the freezer is extremely warped. And the left fridge door the insulation didn’t set correctly. The water is dispensing from the door extremely slowly and is leaking after the water is been dispensed. It’s a very good possibility that the huge i
Near Chardon, OH 44024
Jeff M
Job Details: 05/29/2020
WASHER MAYTAG MHW5500FW0 Water hose and y pipe in the rear need to be replaced; ordrng 1 W10782875 (hose-fill) and 1 WPW10336486 (connector)
Near Cleveland, OH 44110
Corey L.
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Customer complaint food not as cold in frz again, confirmed temps were 32 in frz and 40 in ff, found ice accumulating on upper half of evap again blocking airflow, called wpl tl, unit seems to not be completing a defrost regularly, bi-metal has been repl
Near Cleveland, OH 44112
Corey L.
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ00 "Customer complaint water spraying from top of fridge when ice tries to be made but ice has not been made, confirmed, showed how to shut ice maker off for time being, found fill tube frozen solid, water leaking past filter valve, I’m water line busted at
Near Painesville, OH 44077
Dan H
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Customer complaint that unit is not dispensing ice, confirmed, found gray/orange wire through door to auger motor open, unit needs new freezer section door; ordrng 1 LW10371918"
Near Cleveland, OH 44102
Corina B
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL DU1055XTVD8 "CC that the clean light is flashing. Confirmed the clean light is flashing 7xs. Checked the heater, open. Checked the thermal fuse, good. Will need a new control and heater; ordrng 1 WPW10285180177.70 and 1 W10518394, used 1 Shipping from stock"
Near Andover, OH 44003
Brian M
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRT106TFDB01 "Cc unit still not cooling Found ice ball on cap tube and compressor only pulling .5 amps Will need sealed system repair Compressor, evap and filter drier ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer), use
Near Roaming Shores, OH 44085
Brian M
Job Details: 05/29/2020
DRYER FRIGIDAIRE GLGR341AS4 "Cc unit to be squeaking Found rear bearing to be rubbing and idler pulley damaged Needs bearing kit and idler pulley ; ordrng 1 5303281153 (bearing kit-rear) and 1 131863007 (belt dryer), used 1 SHIPPING (shipping and handling) from stock"
Near Ravenna, OH 44266
Brian M
Job Details: 05/29/2020
RANGE HOTPOINT RGB530DEP2WW "Cc unit turns bake on by itself Found bake control thermostat to be shorted Needs new thermostat Est only ; ordrng 1 WB20K8 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL GMH6185XVS2 "Cc unit not heating Found unit to have a loud buzz noise Magnetron is not functioning Needs mag and transformer ¡; ordrng 1 W10245183 (magnetron) and 1 W10847064 (transformr), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Brian M
Job Details: 05/29/2020
WASHER MAYTAG MVWX655DW1 "Cc of noise Found washplate free spinning Inspected gearcase gearcase is fine Needs washplate Customer wants to install ; ordrng 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44095
Jason N
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW5700XW3 "Cc unit making loud noise in spin cycleCustomer stated sounds like a jet. Ran manual spin test, confirmed loud bearing noise. Unit needs gearcase. Customer not repairing at this time, estimate only."
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/29/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc unit needs freezer door handle replacedCustomer fell and damaged freezer door. Cust received part(screw) from Maytag. Found left hand screw pulled out of door. Flattened door at left hand screw hole, hole slightly oblong. Inserted new screw, screw is
Near WILOUGHBY HLS, OH 44092
Dan H
Job Details: 05/29/2020
FREEZER MAYTAG MZF34X16DW04 "Customer complaint that unit is frosting up on back wall, found evaporator frozen solid, defrost heater and bimetallic are good, unit needs new control; ordrng 1 W11253271"
Near Gates Mills, OH 44040
Jason N
Job Details: 05/29/2020
REFRIGERATOR GE GFSS2HCYCSS "Cc unit not cooling properly after power outageCustomer states freezer is warmer then usual, unit is making ice but it’s then melting into a solid block, product isn’t fully freezing. Unit is at 40 in ff, 20 in freezer at this time, unit is operating pro
Near Cleveland Heights, OH 44118
Dan H
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL ABB2224DEW "Customer complaint that unit is not cooling in fresh food section , fresh food section temperature at 68 degrees , freezer section temperature at 6 degrees, defrost and bimetallic are good, unit needs new control and defrosted, unit is plugged into an o
Near Gates Mills, OH 44040
Jason N
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL EL7ATRRMQ07 "Cc unit leaking water Found standing water underneath crisper drawers, evap drain clogged with sludge. Cleared evap drain hole. Cleaned water from inside unit. Op test good."
Near Highland Heights, OH 44143
Joe O
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDF540PADW3 Installed element. Ran diagnostics test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Lakewood, OH 44107
Corina B
Job Details: 05/29/2020
DRYER GE GHDP490EF5WW "Need a belt; ordrng 1 WE12M29 (BELT 3968), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44106
Joe O
Job Details: 05/29/2020
REFRIGERATOR AMANA ART318FFDW03 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 3.7oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS), 1 W10895716 (COUPLER), 1 W10896678
Near Maple Heights, OH 44137
Dan H
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint t(at unit makes too much ice, bail arm is mounted properly, unit needs new ice maker. ordrng 1 WPW10300022"
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/29/2020
WALL OVEN MAYTAG MEW5627BAW "Customer complaint that neither oven is not heating properly, upper oven oven temperature sensor is within range unit needs new control, lower oven bake element is not getting power, no power from thermostat , unit needs new thermostat , thermostat is n
Near Parma, OH 44129
Corey L.
Job Details: 05/29/2020
DRYER WHIRLPOOL WGD7500GW0 "Customer complaint dryer door keeps popping open still, after talking with bj shimming door hinge should give better contact since springs are ok, added 2 washers to bottom of door hinge both sides, op test good, no charge for washers; used 2 WP487576 (N
Near Fairview Park, OH 44126
Corina B
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 CC that the ff is not cooling and no ice. Found the ff evap covered in ice. Will need a wire harness.
Near Parma, OH 44134
Corey L.
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint ice maker filled bin with ice but was not used so it was dumped and since bin was reinstalled is has not made more ice, found fiklt I’ve frozen again, customer commented the water does not dispense sometimes and flashes door open symbo
Near Lorain, OH 44052
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR GE GFE28HMHFES "Found proper voltage going to fridge fan but is not running evap was frozen with ice gave estimate customer will not repair ,opt test ok"
Near Kirtland, OH 44094
Jeff M
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Installed new part unit tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR GE GFE29HSDDSS "Checked tem 55* on fresh food section and 02 on freezer found fan on ff section not running also ice in both side of evap check for voltage dc pass is getting proper voltage gave estimate on fan ; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (sh
Near Mentor, OH 44060
Dan H
Job Details: 05/29/2020
WASHER MAYTAG MVWB766FW1 "Customer complaint of loud grinding noise, ran manual test cycle for heavy agitate and high speed spin, no unusual noises heard, stared normal wash cycle, unit filled and began washing, no unusual noises heard, unit is operating as designed"
Near Elyria, OH 44035
David R
Job Details: 05/29/2020
DRYER WHIRLPOOL WED49STBW1 "Cc no heat. Turned on to verify, no heat. Checked power coming into it. L1-L2 outside wires not getting 240vAC. Unplugged from outside, cutoff breaker. Turned and plugged everything back in. Unit started heating for about 2 mins with 240vAc coming in and
Near North Olmsted, OH 44070
Corina B
Job Details: 05/29/2020
WASHER MAYTAG A712 "CC that the unit will not drain or finish a cycle. Found the lid switch not hitting the lid. Started a cycle, filled, agitated and spin out. Will need a new lid switch. ; ordrng 1 W10820036 (Switch), used 1 undefined (Shipping) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "CC condensation build up on front of Icemaker and in back. Service pointers Heater W10619962, Rear Seal W10612142. Went through diagnostics, test dual valves, open and not sending water. Ordering parts. ; ordrng 1 W10612142 (adapter) and 1 W10619962 (hea
Near Strongsville, OH 44149
Corey L.
Job Details: 05/29/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint sometimes washer will not continue cycle, ran diagnostics found, F8e1 long fill, f0e3 overload, f9e2 water pressure system, cleared, started rapid wash, unit filled, unit canceled itself and drained, after drain stopped unit just sat i
Near Olmsted Township, OH 44138
David R
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc not cooling. Temp in FZ is at 1. Temp in FF 47*. Deli drawer not closing. Looking behind and a big wall of ice, 3-4 inches off the evap cover. Followed service pointer W11092686E. Checked control. Made sure sending out correct vDC. Sending out less th
Near Wickliffe, OH 44092
Joe O
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: not making iceFound ice maker receiving 121v, ice maker not cycling. Needs ice maker. Replaced ice maker. Cycled ice maker. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 05/29/2020
RANGE WHIRLPOOL WFE540H0ES0 "The unit is not heating correctly. I tested the bake element it was open. Everything else tested good.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW5000DW2 Cc unit stuck at sensing then goes Found error for out of balanceRan auto test and calibration OP Test Ok Advised customer on loading
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/29/2020
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Cc unit not coolingCustomer stated unit stayed in the 40s for most of the weekend, but unit did make ice. Customer has put very little product in unit at this time. Unit temps reading 36 in ff, 3 in freezer currently. Unit ice bin full of ice. Unit is wo
Near Olmsted Falls, OH 44138
David R
Job Details: 05/29/2020
RANGE KITCHENAID KESA907PSS00 "Cc broil not working and RR/RF elements not turning on. Broil element broken and cracked . Elements test good, has resistance. Switches are discontinued, talk to Brian. Ordering element. ; ordrng 1 WP9760774 (elmnt-brol), used 1 SHIPPING (shipping and ha
Near Olmsted Township, OH 44138
David R
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL MDB4949SDE2 "Cc dishes not getting clean, loud noise when washing. Verified. Wash motor is making loud humming noise when trying to wash. Water is coming and draining. Will need wash pump. ***Customer paid SVC, do not order parts ; ordrng 1 WPW10591570 (pump&motor),
Near Auburn Township, OH 44023
Brian M
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL KFIS20XVBL5 Cc unit leaking Found drain pan frozen over and drain port clogged Installed new drain tube and cleared clog OP Test Ok ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Lakewood, OH 44107
Corina B
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the freezer door does not shut. Found the screw to the left hand slide backing out causing the rail to not shut. Tightened the screw. Optest ok
Near Fairview Park, OH 44126
Corina B
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "CC that the is a loud noise in the ff section. Found the damper motor, making a loud noise. Will need a new motor. ; ordrng 1 W11164593 (Damper)"
Near Berea, OH 44017
Corina B
Job Details: 05/29/2020
DRYER KENMORE 110.780628 "CC that the unit is not heating. Found the thermal fuse is open. Jumped the fuse, unit started heating. Will need a new fuse and will need to clean the inside out. ; ordrng 1 WP3390719 (Fuse)"
Near Lakewood, OH 44107
Corina B
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL DU850SWLB0 "CC that the soap does not dissolve. Started a normal cycle without a pod, dispenser opened. Started a cycle with a pod, opened. Manually opened the door with the control, opened. Advised cust to try a different detergent. Optest ok."
Near Bedford, OH 44146
Corey L.
Job Details: 05/29/2020
WASHER WHIRLPOOL PAV3240AWW "Customer complaint washer making noise in spin, confirmed, found basket hard to take off in spin then chirping when at speed, brake not disengaging fully, brake hub discontinued, advised customer warranty company would be in contact with them if part is
Near Mentor, OH 44060
Jeff M
Job Details: 05/29/2020
DRYER FRIGIDAIRE GLGR331AS4 Belt was not needed I took the price of the belts and I applied it to labor so we don’t have to reimburse her for the part I do have the part with me. There was a piece of Styrofoam inside the blower motor causing the unit not to spin ; used 1 SHIPPING (s
Near Brooklyn, OH 44144
Dan H
Job Details: 05/29/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint of loud banging noise, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, no unusual noises heard, suspension is good, unit is operating as designed"
Near North Madison, OH 44057
Jeff M
Job Details: 05/29/2020
FREEZER FRIGIDAIRE FFU17F5HWP "Switch has broken the switch needs to be replaced; ordrng 1 216822900 (switch,light), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Unplug unit replace control but it was still clicking on new control re ordering new control cause it may came defective also customer wants senior technician back since he order control ; ordrng 1 W11389713 (CONTROL )
Near Pepper Pike, OH 44124
Dan H
Job Details: 05/29/2020
DISHWASHER JENN-AIR JDB3600AWP4 "Customer complaint that unit is not running at all this is the third time it’s happened the sensor, installed we user interface , op test good, called whirlpool techline spoke to dustin , advised to use mild soap and water with a damp cloth to clean it"
Near Maple Heights, OH 44137
Corey L.
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Found coverage though entitlement 24 month rac, Customer complaint fridge not cooling well and there’s a gap in door, confirmed, found both doors sagging due to upper bracket bent, right leveler bent over, ordering bracket and missing washers; ordrng 1 2
Near Willoughby, OH 44094
Dan H
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Customer complaint that unit is not making ice, confirmed, cycled ice maker, ice maker cycled but never filled, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10882923 from stock"
Near Burton, OH 44021
Brian M
Job Details: 05/29/2020
WASHER MAYTAG MHW5500FC Cc unit locked and won’t stop draining Found error for over suds Cleared codes and reset pressure sensor made sure of no blockage Ran auto test OP Test Ok Advised on soap usage
Near North Royalton, OH 44133
David R
Job Details: 05/29/2020
WASHER MAYTAG MVWX655DW2 "Cc clothes still not coming out clean, dark clothes have some white spots on them. Went over unit. No error codes. Ran diagnostics test mode, good. Ran calibration, good. Went through all manual checks and all components are testing good. All components
Near Elyria, OH 44035
David R
Job Details: 05/29/2020
REFRIGERATOR KENMORE 106.8639331 "Cc not cooling. High 60s temp in both compartments. No frost pattern. Tested pressure, low side leak. Talk to Brian, advised replacing both evap, compressor. Customer paid SVC **** do not order parts ; ordrng 1 W10507466 (compressor) and 1 W11122867 (eva
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 "Found a bearing from slide rails on right side came out,Replaced slide from surplus W11265130. opt test ok"
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW5000DW2 Installed new part unit tested good
Near Mentor, OH 44060
Joe O
Job Details: 05/29/2020
BEVERAGE CENTER KITCHENAID KUBR204ESB00 "Recovered refrigerant, installed drier(compressor was not the right part). Put unit into 28 inch vac for 15 mins, recharged with 4.2oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS), 1 W1089
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc that the unit has a lot of frost in freezer section and unit is loud. Found a tape on the freezer located at the top of the door gasket letting warm air going in to the freezer , Found lots of frost around the fan. Steamed all ice out. Cleared out the
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Found lots of frost and ice on evaporator. Steamed all out. Took pictures. Checked for continuity on heater element, pass. 120 voltage on fan pass,check thermistor pass also was able to put it on defrost on diagnostics pass ask customer to monitor it, mi
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/29/2020
RANGE MAYTAG MET8800FZ01 "Found l2 and terminal block burn. The unit will need harness and terminal block . Replaced all parts from t/s. Op test ok; used 1 8171385RC (3 PRONG RANGE CORD), 1 SENIORDISCOUNT (senior discount), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Olmsted Township, OH 44138
David R
Job Details: 05/29/2020
WASHER WHIRLPOOL MVWB300WQ2 "Replaced part. Ran service diagnostics, good. All water drained. Op test ok."
Near Brecksville, OH 44141
Corey L.
Job Details: 05/29/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Customer complaint after replacing drain pump touch panel not working, found out customer had removed front panel to better access pump, found console harness loose at control connection, reinstalled harness, op test good"
Near Brecksville, OH 44141
Corey L.
Job Details: 05/29/2020
WALL OVEN JENN-AIR JJW9627AAB "Unit will need 71003431 board, this is what F1 fault means. This part is discontinued and no stock, cannot repair unit, called customer to inform, she was thankful for the call and info, no need to visit"
Near Madison Township, OH 44057
Jeff M
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW5200SQ0 A verified customer complaints the machine was not spinning. It is receiving power. I took the machine apart I drain the water out and took the motor off I checked the windings put it back together and it worked. Not sure what I did may be a loose wire. O
Near Parma, OH 44130
Corina B
Job Details: 05/29/2020
DISHWASHER KITCHENAID KUDE20FBSS1 "CC that the unit is leaking. Started a normal cycle, could not find a leak. Did raise the drain hose. Optest ok"