Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

David R.

David R.

WASHER WHIRLPOOL WTW7800XW2 "Cc error code F51, basket won’t spin. F51 RPS Sensor error. Had one on the truck, replaced. Also advised customer about bearings starting to go and lid is broken on right side, rusted hinges. Tested unit out, good. Op test ok; used 1 WPW10178988 (SENSOR ) from stock"

Near Logan Dr, Middleburg Heights, OH 44130
Joe O.

Joe O.

DRYER WHIRLPOOL WED9450WR0 Cc: will not startFound error code f30(restricted air flow). Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Found thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Ran test cycle. Op test ok ; used 1 WP3392519 (THERMAL FUSE1540) from stock

Near Riverdale Dr, Madison, OH 44057
Dan H.

Dan H.

RANGE AMANA AGR5630BDS1 "Customer complaint that customer set oven for 450 degrees display showed temperature rising but oven was ice cold, ran diagnostics no error codes found, oven temperature sensor is good, started bake for 450 degrees, bake burner lit, temperature after preheat at 460 degrees, burner cycled 3 times maintaining temperature, unable to duplicate the problem , unit is operating as designed, if problem should reoccur unit will need a control"

Near Valleyview Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS975SIDM00 Found wire on door snap underneath will need a freezer door will not schedule cause we won’t know when it will arrive we will keep track of door then we will reschedule also maker was broken ordering ; ordrng 1 LW10727110 (dor-fip) and 1 W10873791 (icemaker)

Near Cotton Tail Ct, Amherst, OH 44001
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 "Replace harness and console and control,ran calibration ,opt test ok"

Near Chaucer Ct, North Ridgeville, OH 44039
Joe O.

Joe O.

REFRIGERATOR GE CFE28USHBSS Installed lcd board. Op test op. Took facia to return.

Near OH-45, Austinburg, OH 44010
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DC4 "Customer left same clothes inside unit that was bouncing around ran drain and spin pass no banging ran diagnostics no error code advise customer to separate clothes and put a little bit more then what she has inside,opt test ok"

Near Euclid St, Elyria, OH 44035
Joe O.

Joe O.

REFRIGERATOR AMANA ART318FFDB03 "Cc: not coolingFound temps at 40 in ff section and 10 in freezer. Compressor not running on arrival. Pulled evap cover found unit has good frost pattern. Found unit is defrosting, found evap fan not running. Needs evap fan motorDid not have part in truck stock. ; ordrng 1 WP2315539 (motor-evap)"

Near Pearl Rd, Cleveland, OH 44109
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Installed mullion rail. Op test good.

Near Maple St, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JS48SEDBDA "Cc unit dispense not working water or ice.Checked door switches and dispense switch power and continuity. All checked good. Called wp techline, Austin, based on voltage checks, main board not communicating for dispense . Unit will need main board. Customer not repairing at this time, new owners may or may not. Left agent with quote and lbc for new owners."

Near Jamie Dr, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS1 Cc unit doesn’t seem to close properly and lock will not Turn off Found door hitting on the right sideAdjusted feet seems to close better Was able to get unit out of lock mode Found right side of UI not functioningNeeds UI board Customer calling whirlpool

Near Auburn Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW0 "Customer complaint of lf error code, ran diagnostics found f8e1(long/no fill) error code, cold water valve is not opening, valve is receiving 120vac, installed new valve, op test good ; used 1 W11165546 (VALVE) from stock"

Near Martha Rd, Cleveland, OH 44135
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not starting just the sensor light was flashing, found unit paused, unpaused unit unit continued cycle, unit is operating as designed"

Near Roedean Dr, Parma, OH 44129
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc no lights working, ice/water under deli drawer, numbers on UI fading. Turned of breaker for 30 sec, then turned back on, lights still out. Found deli control not working, unplugged and unit lights started on. Sheet of ice under deli drawer and ice starting to form on FF evap. Ordering fan motor with thermistor, ordering deli control and UI. Will also need to clean out drain tube upon return. ; ordrng 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11170612 (harns-wire) and 1 WPW10503833 (cntrl-elec)"

Near Bunts Rd, Lakewood, OH 44107
Dan H.

Dan H.

DISHWASHER MAYTAG MDBH965AWB "Customer complaint that the heater ran all night, customer turned power on, heater turned on, unit needs new control, customer does not want repair at this time ; ordrng 1 12002709 (board control), used 1 SHIPPING (shipping and handling) from stock"

Near Marwood Ave, Cleveland, OH 44135
Joe O.

Joe O.

DISHWASHER GE GDF520PSJ2SS Installed element and flood switch. Ran test cycle. Still no heat. Found thermal cut off open. Needs thermal cut off; ordrng 1 WD21X21690 (harness asm ac)

Near Hickory Ln, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR GE PSF26NGNAWW "Cc unit not keeping temps Found whole back wall frosted up Found heater open Needs heater ; ordrng 1 WR51X10055 (heater,defrost9283), used 1 SHIPPING (shipping and handling) from stock"

Near Cinnamon Trail, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR HOT POINT HSM25GFRESA "Cc: not cooling completelyFound temps in ff section at 51 and freezer at 30. Found frost build up on evap cover. Found defrost heater open. Needs defrost heater.; ordrng 1 WR51X10055 (heater,defrost9283), used 1 SHIPPING (shipping and handling) from stock"

Near Settlers Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making ice againFound ice maker fill tube frozen again. Called wp techline, Austin, if water pressure looks good, voltage to fill tube heater is good, replace freezer door at this point Advised customer 4-6 weeks time period for door to arrive and to call office to schedule when it it delivered.; ordrng 1 LW11026426 (dor-fip)"

Near Preston Rd, Warrensville Heights, OH 44128
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDE48FXSS5 "Installed wash motor, ran wash test. Checked for leaks, all functions normal, op test good."

Near Metcalf Rd, Waite Hill, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT106TFDB01 "Recovered refrigerant Installed compressor evap and drier Ran 28 inch Vac for 15 min Watch for 10 min no change Recharged with 4,270z of r134a Low side psi is at 0 and frost pattern shown Advised to let cool for 48 hours"

Near Allen-Comp Rd, Dorset, OH 44032
Jason N.

Jason N.

WASHER AMANA NTW4605EW0 "Cc unit will not cycle Customer stated unit will start a cycle, but not advance. Found drain line laying on floor going into floor drain. Advised customer this must be elevated for unit to work correctly. Mounted drain line into wash tub next to unit. Ran auto test and calibration. Op test good."

Near James Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ Installed new part unit tested good

Near Thayer Ave, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER ROPER RTW4516FW2 Cc unit not advancing cyclesFound drain line laying on floor draining into floor drain. Advised customer drain line must elevated for unit to work correctly. Mounted drain line to side of wash tub next to unit. Ran auto test and calibration. Op test good.

Near E 148th St, Cleveland, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT519SZDW01 Cc: not cooling properlyFound temps in ff section at 51 and freezer at 9 degrees. Found evap fan not running. Found evap fan receiving proper power. Replaced evap fan. Advised customer to allow 24 hours for temps to adjust. Op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Trevitt Cir, Cleveland, OH 44143
Jason N.

Jason N.

DISHWASHER GE GHDT168V00SS "Cc unit not draining Confirmed standing water in unit Ran manual diagnostics mode. Ran drain pump function, drain pump only lightly buzzing. Drain line clear, disposal is clear. Unit needs drain pump. Customer not repairing at this time, estimate only."

Near Lakeshore Blvd, Eastlake, OH 44095
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc of leak Found leak coming from drain hose Customer had another drain hose already hooked up and attached to drain pipe Switch drain hoses ran test cycle found unit to be unbalanced Leveled front feet Ran auto test and calibration OP Test Ok

Near OH-88, Garrettsville, OH 44231
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed damper control. Ran test 3, no abnormal noise from damper. Op test good."

Near Meadowbrook Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER GE GTW460ASJ9WW "Cc unit not draining or spinning Found several errors for lid lock and out of balance 31,32,9Ran manual test on each component no issues found on either lid lock or spin codes cleared out after testing Ran speed wash with 4 big sized towels in it at this time I can not duplicate any issues OP Test Ok"

Near Smith Ave, Ravenna, OH 44266
Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGW1 "Cc unit does not power onConnected power cord to unit, plugged in. Unit powered on, will start cycle and will cancel drain. No issues found with unit at this time."

Near Diamond Centre Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 Cc unit was warm yesterday she unplugged and plugged back in and it’s seems to be fine Found temps in fridge at 36 and freezer at 6 at checked evap normal frost pattern no built up At this time unit is functioning and can not seem to find a issue Advised to watch if issue comes back more than likely will pre ID a control board WPW10503278

Near Fairchild Ave, Kent, OH 44240
Jason N.

Jason N.

RANGE JENN-AIR JGS8860BDP17 "Cc want oven door glass cleanedSplit door, cleaned inner and outer glass panes. Customer test good."

Near Michael Dr, Mentor, OH 44060
Corina B.

Corina B.

DRYER GE GTX42EASJ0WW Replaced timer. Optest ng. Will need a new timer.; ordrng 1 WE04X24550 (timer)

Near Brick Mill Run, Westlake, OH 44145
Brian M.

Brian M.

MICROWAVE WHIRLPOOL GMC305PRS01 Cc unit not working Found door error no lights and unit will not start Removed control and tested each switch at board Switches check good Issue is with main control board Control board is NLA

Near Richmond Rd, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW1 "Cc unit wasn’t making selection and unit never locked when it did Found error for lid lock Replaced lid lock using truck stock Ran auto test and calibration OP Test Ok ; used 1 SENIORDISCOUNT (senior discount), and 1 W10810403 (LID LATCHXXACADEMY RETURNXX) from stock"

Near Henry St, Bedford, OH 44146
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE525S0HZ1 Door trim on left came off ordering took pictures ; ordrng 1 W11249559 (glass-door)

Near Oak Point Rd, Lorain, OH 44053
Jason N.

Jason N.

WASHER AMANA NTW4700YQ1 "Cc unit not workingRan diagnostics, found codes f7e5 for shifter fault, f7e6 for motor fault, f7e1 for basket speed fault. Found shifter not finding position. Evidence of water leaking through gearcase. Gearcase is also very loud when spin. Unit will need shifter and gearcase. Quoted customer approx. cost for repair, customer not repairing."

Near E Erie St, Painesville, OH 44077
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Replaced part. Tested. Op test ok

Near Bishop Ln, Strongsville, OH 44136
David R.

David R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc of top rack making a little noise. Was able to make it stop. Grease/Oiler. Good. Op test ok

Near Munich Dr, Parma, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT106TFDB01 "Cust showed pop, sent pic. CC that the unit is not cooling. Found the start relay was not plugged in. Plugged the relay in. Compressor turned on. Optest ok."

Near War Ave, Cleveland, OH 44105
Corina B.

Corina B.

DRYER SAMSUNG DV448AGW/XAA CC that there is a rattling noise when running. Found lint in the blower wheel. Removed the lint. Optest ok.

Near Webster Rd, Middleburg Heights, OH 44130
David R.

David R.

MICROWAVE KITCHENAID KMLS311HSS1 Replaced part. Tested. Op test ok

Near Adele Ln, Olmsted Township, OH 44138
David R.

David R.

WASHER WHIRLPOOL WTW8000BW0 "Replaced parts, tested. Op test ok"

Near Selhurst Rd, North Olmsted, OH 44070
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "CC that the unit lights do not work and the door light stays on. Unplugged the the ui to the deli drawer. Lights and door switch came on. Found moisture under the ui board, Will need a door and control. ; ordrng 1 W10815679 (dor-fip) and 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)"

Near Richard Rd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

WASHER KENMORE 796.29002 "The units agitator is striped and needs replaced. EST only ; ordrng 1 5006EA3009B (CAP) and 1 AGZ72909701 (AGITATIOR) and 1 FAB30598601 (BOLT), used 1 SHIPPING (shipping and handling) from stock"

Near Joseph Ln, Perry, OH 44081
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Found 120 v from L1 to N and L2 to N but from L1 to L2. 000 v electrical issue

Near E 35th St, Lorain, OH 44055
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS01 Installed evap cover. Op test ok

Near Bryden Rd, Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR MAYTAG MSS25C4MGK00 "Cc: needs filter replacedNeeds water filter. ; ordrng 1 EDR1RXD1 (water filter6600), used 1 SHIPPING (shipping and handling) from stock"

Near Shaker Blvd, Cleveland, OH 44120
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 After I got off the phone with tech line I realize that for majority of the cycles it was saved with the spin off. Explain to the customer that these newer control boards will automatically preset to white function was use the most. I told her for the next couple washes make sure the spinners on so the board can recognize that’s the favorite cycle

Near Wellesley Ln, Chardon, OH 44024
Dan H.

Dan H.

DRYER MAYTAG MGD5630HW0 "Customer complaint that unit is making noise, noise is normal sound of dryer running, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Waterford Dr, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

DISHWASHER GE GDF570SSF4SS "Call customer explain him what’s it needs to be replace he paid for part and shipping ; ordrng 1 WD24X23016 (hose loop drain high), used 1 SHIPPING (shipping and handling) from stock"

Near English Turn, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JS42PPDUDB00 Cc: leakingFound leaking from water valve. Needs water valve; ordrng 1 WPW10159842 (valve-inlt)

Near Haskell Dr, Bratenahl, OH 44108
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GBS0 "Replace all parts control harness and console ran auto test,pass"

Near Summerhill Dr, Avon, OH 44011
Joe O.

Joe O.

DRYER KITCHENAID KEYE670BWH1 Cc: not dryingFound unit has good air flow. No heat. Found thermal cut off open. Replaced thermal cut off. Op test ok ; used 1 279769 (THERMAL CUTOFFXXACADEMY RETU) from stock

Near Traymore Rd, University Heights, OH 44118
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2466QF3A Installed new part unit tested failed The unit also needs the power supply board; ordrng 1 5304504782 (board)

Near N Forest Ridge Dr, Ashtabula, OH 44004
Dan H.

Dan H.

RANGE KITCHENAID KEBC207KSS05 "Customer complaint that handle fell off, reinstalled handle, door glass shattered when last screw was tightened , ordering new outer oven door glass; ordrng 1 W10401225 (glass-door)"

Near Suzanne Ln, Solon, OH 44139
Dan H.

Dan H.

DISHWASHER MAYTAG MDB4949SHZ1 "Installed new sump assembly, op test good"

Near Beacon Hill Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Customer complaint that unit is not cooling, freezer section temperature at 37 degrees m fresh food section temperature at 49 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, tapped system found in a 10” vacuum, added refrigerant, frost pattern improved, unit needs new compressor, evaporator , and heat exchanger, ran entitlement, parts are warrantied; ordrng 1 2309073 (tube) and 1 W10195924 (evaporator) and 1 W10841139 (compressor)"

Near Wilma Dr, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 Fz 82 fz 72 psi 55 on both sides. Called t/l Adrian to replace the oryan board. Ran step 38 turned compressor to 99 20 watts. Checked the external line no leaks. Do not have enough steel line to replace the dryer. Called t/l Dave non repairable.

Near Linwood Ln, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Installed new door, op test good"

Near Twin Oaks Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that the clothes are coming out wet. Ran diag no code. Ran a calibration. Started a rinse and spin with towels.towels came out damp. Optest ok.

Near Libby Rd, Maple Heights, OH 44137
Dan H.

Dan H.

FREEZER UPRIGHT KENMORE 253.244521 "Customer complaint that unit is not cooling, temperature at 52 degrees, nothing is running, unit needs new thermostat; ordrng 1 216788000 (control,temp), used 1 SHIPPING (shipping and handling) from stock"

Near Oak Rd, Cleveland Heights, OH 44118
David R.

David R.

WALL OVEN WHIRLPOOL GMC305PRS01 Put screws where needed to be. Tested. Good. Op test ok

Near Chelsea St, Avon, OH 44011
Dan H.

Dan H.

WASHER MAYTAG LAT8204AAE "Customer complaint that unit is leaking, started normal wash cycle, unit filled, manual advanced timer to drain and spin, no leaks found, repeated two more times with same results, unable to duplicate the problem , unit is operating as designed"

Near Braemar Rd, Shaker Heights, OH 44120
David R.

David R.

DRYER MAYTAG MEDB850YW2 "Cc no heat, no spinning. Found fuse replaced was open. Replaced again. Tested. Good. Op test ok; used 1 WP3390719XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Sonoma Way, Avon, OH 44011
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW0 "Installed new gearcase, op test good"

Near Forest Hill Ave, East Cleveland, OH 44112
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD5620HW0 Display on selection working but can’t see the display numbers or time is off will need control panel ; ordrng 1 W11160620 (HARNESS ) and 1 W11378949 (CONSOLE )

Near Chestnut Ln, Amherst, OH 44001
Brian M.

Brian M.

RANGE MAYTAG MGR5775QDS Installed igniter and regulator Ran test bake to 350 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near W Summit St, Chagrin Falls, OH 44022
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH1162XVD1 "Cc: door not staying shut, unit not functioningFound door switches pushed in. Pulled switches back out. Unit functioning. Advised customer it could happen a gain and it would Need door switches. Quoted cust for door switches. Customer does not want to repair at this time"

Near E 266th St, Euclid, OH 44132
Corina B.

Corina B.

REFRIGERATOR GE GTS21FSKFSS CC that the unit will work for a day then quit working. Fz 0 fz 42. No food in unit. Unit is in a garage. Advised cust the unit needs to be in a control temperature setting.

Near E Pleasant Valley Rd, Independence, OH 44131
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Replaced parts. Still not turning on when pressing the power button. Tried disconnecting and reconnecting. Called Techline, Chris check all connections, make sure proper voltage and outlet is good, order and replace harness from UI to control. Ordering harness. Can parts make sure I have correct harness, need the one from UI to control; ordrng 1 W10919932 (harns-wire) and 1 W11316252 (harns-wire)"

Near Henwell Rd, Columbia Station, OH 44028
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT970SAHV0 Cc: upper rack brokenFound adjuster broken. Needs adjuster kit. Customer does not want to repair at this time

Near Lenore Dr, Mentor, OH 44060
Brian M.

Brian M.

RANGE KITCHENAID KSEG700ESS3 Cc door not right Found left hinge not properly seated OP Test Ok

Near Breezy Acres Dr, Chardon, OH 44024
Gabriel P.

Gabriel P.

RANGE AMANA AGR4230BAW3 Replace parts opt test ok

Near Dunton Rd, Lorain, OH 44055
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 Parts weren’t need it found unit control in flood mode waited for pump to stop running ran calibration and auto test pass then ran 7 large towels pass

Near Gloria Ave, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Spring came loose,correct issue,everything working,opt test ok"

Near Douglas Ave, Elyria, OH 44035
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS321SDHV04 Re-level the unit operation tested good most likely the ringing noise is just a compressor which is a normal operation sound from this particular machine

Near Glenn Lodge Rd, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 CC that there is a loud noise. Found the evap fan vibrating. Adjusted the fan. Optest ok.

Near Newkirk Dr, Parma Heights, OH 44130
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW2 CC that there is a high pitch sound when it agitates or spins. Started a drain and spin. Found the gearcase is squealing.

Near Treadway Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed new part unit tested good

Near Linden St, Mentor-on-the-Lake, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Found food in front vent advise customer to keep fluids away from air flow vent also temp on freezer was at -1 degrees explain customer that’s to cold has to leave it in recommended which is 0 explain her how to better stock food opt test ok

Near Pin Oak Cir, Elyria, OH 44035
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG505M0BS0 "When arrive preheat unit to 350 and started working as designed it light and cycle on and off working as designed customer also said she unplug unit and plug in she might of reboot computer ,opt test ok"

Near Olive Ave, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB850YW2 "Found blower housing fuse open replace from truck stock opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WP3390719XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Sonoma Way, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSRA25ILSS01 "Replace valves so far no leaks customer will monitor ,opt test ok"

Near Sawmill Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2311LB I try to find the source of the smell wasn’t able to customer says the ice taste like chemical stuff. I told her to replace the filter and dump the ice most likely that’s where the smells coming from

Near Tryon Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 The unit was rattling the unit was unlvl optested good

Near Hulls Cove, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 The unit had ice in the icemaker and never harvest the ice. I put the unit in diagnostics ran a harvest cycle test unit tested good had no error codes for the ice-maker. temperature is good I pulled the refrigerator out unplugged it. I plugged it back in that should correct the issue. I did install the icemaker without unplugging the machine.

Near Ridgeview Ln, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5500FW1 "Found dispenser boot cover leaking, it has a pin hole,ordering part ; ordrng 1 WPW10239966 (hose)"

Near White Oak Way, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 Had a off balance code an oversize code and a F0e1 Load detected in a clean washer cycle. I went through the proper loading technique soap usage and corresponding cycles to the load unit tested good

Near Wellesley Ln, Chardon, OH 44024
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 Installed new part unit tested good

Near Haltnorth Walk, Cleveland, OH 44104
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the arm is not staying up. Found the arm is broken. Replaced the ice maker. Cycled the ice maker. Optest ok

Near Meadow Wood Blvd, Lyndhurst, OH 44124
David R.

David R.

RANGE GE JGSS66EEL1ES "Cc LOC on, cannot change off. Informed customer and showed that the lock keypad was on, showed her how to turn it off and how to operate steam mode, tested heat, good. Op test ok"

Near Vernon Hill, North Ridgeville, OH 44039
David R.

David R.

DRYER WHIRLPOOL LGB6400LW0 "Cc no heat. Found thermal fuse open, replaced from t/s. Tested. Good, heat cycled on and off. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Columbia Station, OH 44028
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 Replaced the control and the sensor. Feet are raised as high as they go. Heated oven to 350*. Optest ok

Near E 159th St, Cleveland, OH 44110
Joe O.

Joe O.

RANGE WHIRLPOOL WFC310S0EB3 "Cc: unit does not cook evenly. Customer states burners not functioning, states the inner portion of burner is not staying red hot. Advised customer that is normal operation for the burners. Customer states the oven is burning food. Ran test bake to 350, monitored heat. Found average temp of 375 degrees. Offset the temperature. Ran test bake to 400. Average temps is 397 degrees. Op test ok"

Near Hereford Rd, Cleveland Heights, OH 44112
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT910SAYM1 Cc unit not washing and upper racks brokenFound sump not creating pressure and rack adjuster Needs sump assembly and rack adjusters Est only

Near Elmcrest Dr, Hudson, OH 44236
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Compressor never arrived to customer re ordering compressor.Part shows out of stock, office to reschedule; ordrng 1 W11393142 (COMPRESSOR)"

Near Knowlton Ave, Cleveland, OH 44106
Brian M.

Brian M.

WASHER GE GFWR2705H1MC Cc of Smokey smell Ran test cycle could not duplicate a smell coming from washer OP Test Ok

Near Megan Meadow Dr, Hudson, OH 44236
David R.

David R.

DRYER WHIRLPOOL WED8620HC0 "Cc of noise coming from inside dryer. Service pointer W11378591A, ordering kit. Wrong parts were sent out. Ordering correct parts. Requesting double labor.; ordrng 1 W11310030 (bracket) and 1 W11401018 (SERVICE SEAL KIT)"

Near Rye Gate Dr, North Royalton, OH 44133
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC302EPA00 Installed door gaskets. Good seals. Op test good.

Near Butternut Rd, Chesterland, OH 44026
David R.

David R.

RANGE WHIRLPOOL WFE975H0HZ1 Replaced parts. Tested. Op test ok

Near Prescott Ln, Strongsville, OH 44136
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT710PAHW1 "Customer complaint that unit is not starting, found door strike had come out of tub and was stuck in door, reinstalled strike, ran test cycle, op test good"

Near N Elmwood Ave, Wickliffe, OH 44092
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "CC that the unit is not cooling. No frost pattern on the evap. Tapped system 20” vacuum on the low side. Added Freon frost no on evap. Will need a new evap, compressor and drier.; ordrng 1 876765 (mtg kit) and 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near E 168th St, Cleveland, OH 44110
David R.

David R.

DRYER MAYTAG MEDB835DW4 Replaced part. Tested. Op test ok

Near Taras Dr, North Royalton, OH 44133
Corina B.

Corina B.

RANGE KITCHENAID KSGG700EBS1 Was not the correct address; saved tckt

Near W 58th St, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR GE GNE26GMDDES "Installed new fan and update, op test good k"

Near W 90th St, Cleveland, OH 44102
David R.

David R.

WASHER MAYTAG MVWB766FW1 "Replaced parts, tested. Op test ok"

Near N Linden Ln, Parma, OH 44130
Brian M.

Brian M.

DRYER GE GFDR275EH0MC Cc of Smokey smell Removed vent to inspect vent is clear Ran cycle for 10 min normal smells are coming from unit no smell Customer also verified that she is not smelling it Advised cus to have vent cleared from house to out side

Near Megan Meadow Dr, Hudson, OH 44236
Jason N.

Jason N.

WASHER WHIRLPOOL WFW6620HW0 Found new tub to be damaged pressure tube housing was broken Need to reorder tub ; ordrng 1 W11287251 (TUB ASSEMBLY )

Near McClintocksburg Rd, Diamond, OH 44412
Dan H.

Dan H.

FRONT LOAD WASH WHIRLPOOL WFW9750WW01 "Customer complaint of f21 error, ran diagnostics found f21(long drain) error code, ran test cycle, unit spins, unit drains, unable to duplicate the problem , unit is operating as designed"

Near W 100th St, Cleveland, OH 44102
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW2 "Customer complaint that unit made a popping noise and now is stopping mid cycle, Ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on the floor, customer corrected, ran normal wash cycle unit filled and began washing , unit is operating as designed"

Near Keystone Rd, Parma, OH 44134
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 253.738833 "Found evap frozen with ice also air gap frozen shut not allowing cool air to enter to fresh food ,I steam all ice rebooted computer ,force in to defrost pass,wants put all back together notice fan was not running check voltage going to it is good but fan not starting gave estimate customer will not repair advise then they have to paid me half of labor from the work I did,opt tes ok do not order parts they will not fix"

Near Ranney Pkwy, Westlake, OH 44145
Gabriel P.

Gabriel P.

MICRO/OVENCOMBO WHIRLPOOL WOC54EC0HS02 "Replace inverter and mag,test a cup of water pass,opt test ok"

Near Covington Pl, Avon, OH 44011
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc water is still leaking from air vent on UI. Either water or condensation building up and dripping out. Customer had level out, checked, good. Unit is not leaning forward or anything. Checked previous work, all parts are good. Called tech line, Rick, asked if any rinse aid, there is not any in the dispenser. Whirlpool tech line said that is a main thing they have been coming across, excess moisture in system and not leaving and draining because of no rinse aid. Related information to customer about the use of rinse aid. Op test ok"

Near Greenbriar Dr, Parma Heights, OH 44130
David R.

David R.

WASHER AMANA NTW4516FW3 Cc not spin/agitate. No error codes. Unit not agitating but is spinning. Found cam pulley all broken up. Replaced from t/s. Tested. Unit agitated and went into spin on manual. Op test ok; used 1 W10721967 (PULLEY) from stock

Near Pearl Rd, Cleveland, OH 44109
Jason N.

Jason N.

DRYER WHIRLPOOL WGD8000BW0 "Cc unit squealing noiseConfirmed noise when running, belt idler pulled seized. Replaced using truck stock repair kit. Ran test cycle, no abnormal noise present. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Dovegate Dr, Mentor, OH 44060
Corina B.

Corina B.

DRYER KENMORE 110.8698381 CC that the unit will not start. Found the thermal fuse is open. Replaced the fuse from t/s. Heater is cycling properly. Optest ok. ; used 1 WP3390719XXX (XXX DO NOT RESTOCK XXX 1853) from stock

Near Roy Dr, Lakewood, OH 44107
Corina B.

Corina B.

WASHER WHIRLPOOL WFW8400TW00 CC that the unit has an f21. F 21 long drain. Found the trap clogged with debris. Cleaned out the drain trap. Started a rinse and spin. Optest ok.

Near Inwood Blvd, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced the control. Optest ok

Near Bounty Way, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "8/8 8.5/6 4/5 tjaf1200Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near E 106th St, Cleveland, OH 44105
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB850YG0 When arrive started taking everything apart and got to the shaft started banging it with the sludge hammer 20 times would not come off then put unit on its back bang it 20 times it can loose attach to basket remove basket with shaft started banging it off the tub still doesn’t want to come out explain customer that shaft is seize in the tub is not going to come out he will need the tub that comes with shaft but it will more he will not fix he understands what’s going on hes not mad he wants part and labor refund hes going to buy new one took parts with me ; saved tckt

Near E Asplin Dr, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Cc: not making ice, ice bin hard to removeFound ice maker fill tube frozen. Cleared fill tube. Cycled ice maker. Op test ok"

Near S Woodland Rd, Beachwood, OH 44122
Dan H.

Dan H.

RANGE WHIRLPOOL WOD51EC0AS01 "Customer complaint that oven stopped working after self clean confirmed, found thermal fuse open, jumped out , unit is working, installed new fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) from stock"

Near Chesterton Ln, North Royalton, OH 44133
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFF2055FRB00 "Replaced the main control. Brought core back for return. Ran diag, fans are running, thermistor passed. Optest ok."

Near Oakmoor Ave, Bay Village, OH 44140
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8040DW4 "Cc unit making clicking and other noises during cycleCustomer states unit making a clicking and clicking noise during agitate. Ran auto test and manual agitation test. No abnormal sound present. Advised customer the noise present is normal for these units. Started normal wash cycle, again no abnormal sounds present, normal sounds for the unit. Unit is working as designed."

Near Dogwood Ln, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT720PADM1 Cc that unit is not washing Found unit able to fill and getting power to sump Needs sump assembly

Near Shannon Pl, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc door alarm on Found door sagging due to hinge not tightened Tightened hinge and door is now hitting properly OP Test Ok

Near Auburn Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint that unit is not dispensing ice, confirmed, found ice maker cover not pressing switch, cover was not punted properly, corrected, leveled unit, op test good"

Near Windridge Dr, Broadview Heights, OH 44147
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4855HW1 The unit had a long Fill no fill code. I cleared the code unit tested good

Near Babbitt Rd, Euclid, OH 44123
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 "Cust showed pop, sent pic. CC that the oven does not work. 0 amps at igniter. Replaced igniter from t/s. Optest ng. The amp would go to 2 amps back to 0 amps. Will need a main control ; ordrng 1 W11113908 (cntrl-elec), used 1 12400035 (IGNITER XXACADEMY RETURNXX) from stock"

Near Southbend Cir, Rocky River, OH 44116
Jason N.

Jason N.

RANGE MAYTAG MER8800FZ2 "Installed LR burner element. Ran op test, good heat and cycle. Op test good."

Near Dorothea Dr, Painesville, OH 44077
Dan H.

Dan H.

KITCHEN KITCHENAID KDTE334GPS0 "Customer complaint that soap dispenser is broken, confirmed, installed new dispenser, op test good"

Near Windridge Dr, Broadview Heights, OH 44147
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FFBD2406NS11B Installed new part unit tested good

Near Fobes Rd, Rock Creek, OH 44084
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WML55011HS3 Installed mag and transformer op no good unit will not run no more than 2 seconds and control goes blank Called whirlpool, they advised to replace control and cap and diode Customer called bloom brothers while I was in the home they are agreeing to swap out unit but is asking for us to send over a copy of what has been done and what needs to be done left email in notes Do not order parts

Near Longview Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL WFW9290FW0 Cc unit still getting error Found f9e1 error Found change In drain pump and quarter stuck not allowing proper flow Removed change and ran test cycle OP Test Ok

Near Delray Ave, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFE04 "Customer complaint that unit is freezing food in fresh food section after a power failure, fresh food section temperature at 34 degrees, freezer section temperature at 12 degrees, evaporator fan is running, compressor and condenser fan are running, unit needs new control; ordrng 1 W11353815 (CNTRL )"

Near Stoney Run Trail, Broadview Heights, OH 44147
Jason N.

Jason N.

DRYER SAMSUNG DV45K7600EWA3 Installed drum supports and rollers. Operation test good.

Near Canyon Ridge Dr, Painesville, OH 44077
David R.

David R.

RANGE WHIRLPOOL WFG525S0HS1 "Replaced ignitor, tested. Flame came right on, let go for a couple of mins. Good. Op test ok"

Near Lindbergh Blvd, Olmsted Falls, OH 44138
David R.

David R.

REFRIGERATOR WHIRLPOOL n/a "Cc water leaking in FF. Found Drain tube clogging with debris under evap. Clear all debris and ice, line clear. Op test ok. MSN scratched off."

Near Locust Dr, Olmsted Falls, OH 44138
Joe O.

Joe O.

MICROWAVE GE PEM31SM4SS Installed listed parts. Ran test cycle. Op test ok

Near Hyde Park, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSC24C8EYY01 Cc of no cool Found temps in freezer at 32 and fridge 46 Found partial frost pattern on both evaporators when running test 4 found a little uv die for drain pan Compressor is also extremely hotCompressor had access valve hooked up gauges found unit to be low on refrigerant Needs ff evap and compressor and sealed system Customer to reach out after talking to home warranty

Near Greenlawn Ave, Beachwood, OH 44122
Dan H.

Dan H.

DRYER MAYTAG MGD5630HW1 "Customer complaint that unit is tripping the breaker, ran normal dry cycle with amp meter connected, unit is drawing 4 amps on normal run and 7 amps when igniter is glowing, unit shares outlet with washer, advised customer that unit needs to be on its own dedicated circuit, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Sunnydale Dr, Brecksville, OH 44141
Dan H.

Dan H.

WALL OVEN KITCHENAID KEBC247VSS02 "Installed new keypad, op test good"

Near Winchester Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER KENMORE 110.2510231 "Cc unit won’t advance cycles, drainRan diagnostics, found codes f7e1 for basket speed fault, f9e1 for long drain, f5e2 for lid lock fault. Basket very hard to turn by hand. Ran auto test, unit will not drain, also very loud in spin. Found drain pump impeller broke, unit needs drain pump and gearcase. Customer stated it’s been loud for months now, just never had it checked out. Advised customer of approx. quote for total repair, Customer not repairing."

Near Park Ave, Madison, OH 44057
Jeff M.

Jeff M.

DRYER SAMSUNG DV48J7700EWA2 "Dryer is making one wicked squealing sound it is hard to determine if it’s from the pulley or the rollers ordering all three; ordrng 1 DC97-07509B (PULLEY) and 2 DC97-16782A (ROLLER)s, used 1 SHIPPING (shipping and handling) from stock"

Near Fishermans Trail, Madison, OH 44057
Corina B.

Corina B.

RANGE KITCHENAID KSGG700EBS1 Was not the correct address; saved tckt

Near W 58th St, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFT2976AEM00 "Cc unit freezer not cold enoughConfirmed freezer temps at 25 degrees, ice ball on cap tube. Checked for leaks, found small amount of uv dye on ff evap fins. Unit needs ff evap. Same repair as last time. Customer would have to call wp or cover cost for this repair. Talked to BJ, office to investigate/call wp to see if anything is covered beyond the s-code repair. Advised customer office will be in contact within a few days regarding."

Near Nantucket Dr, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB865GW0 "Replace console and latch,opt test ok"

Near White Oak Dr, Elyria, OH 44035
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104HPS0 Installed console and control. Ran wash test. Op test good.

Near E 332nd St, Eastlake, OH 44095
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMHA9019HZ01 "Cc: not heating, intermittently does not recognize the door is closed, intermittently does not count downFound error code f6e0, tech sheet does not show any information on the error code. Called whirlpool tech line spoke with Leon, he stated the f6e0 was a communication or power failure error. He stated to check power to high voltage transformer. Transformer is receiving power. Needs magnetron, diode, control, and doorCustomer does not want to repair at this time"

Near Rivers Edge Ln, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4850HW0 Installed new part op tested good

Near Madison Ave, Madison, OH 44057
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit not tumbling or dryingUnit is heating and tumbling, but quite loudly. Pulled blower wheel housing, found blower wheel very loose, almost completely off shaft. Tightened blower wheel. Ran op test, good airflow and heat. Op test good."

Near Tamarac Blvd, Willoughby, OH 44094
Joe O.

Joe O.

DISHWASHER GE GDF520PSJ2SS "Cc: not heating, not cleaning dishes properlyFound wash temp error(minimum wash temp was not reached the last 3 cycles). Found water cold at start of cycle. Found unit has good water pressure. Found unit not filling properly to normal level. Heater not functioning, ohmed out heater from control. Found element open. Needs element and float; ordrng 1 WD05X24776 (ELEMENT) and 1 WD21X10519 (switch flood)"

Near Hickory Ln, Painesville, OH 44077
Corina B.

Corina B.

WASHER MAYTAG MVWC425BW0 CC that the unit just keeps spinning. Ran diag no codes. Ran a drain and spin. Replaced the main control. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok.

Near W 210th St, Fairview Park, OH 44126
Corina B.

Corina B.

DRYER MAYTAG MEDE200XW1 "CC that the unit will not turn on. Checked power to unit, good. Found the thermal fuse is open. Replaced the the thermal fuse from t/s. Checked outside vent, clear. Optest ok. ; used 1 SENIORDISCOUNT (senior discount), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Deer Run Dr, Middleburg Heights, OH 44130
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc not cooling or getting ice. Arrived today, customer said they unplug the unit for a couple of mins, started back up and everything has been working. Also customer said if you try to dispense ice from the dispenser than the compressor will shut off and stop cooling. Tested out, dispensed water, good. Dispensed ice, everything is still working good, nothing shut off, compressor still running, fans still pushing out cold are. Temps read 39 in FF and -1 in FZ. No frost/ice build up on evaps. Checked deli control, good, no build up of water under or around it. Moved unit forward, checked controls. No signs of damage or anything. Compressor is good. Sounds like a main board and UI issue. As of today, cannot duplicate. Op test ok"

Near Silktree Ln, Westlake, OH 44145
David R.

David R.

DRYER MAYTAG MGDX500BW0 "Cc no heat. Found fuse open. Customer also bought another fuse from my t/s. Tested, heated and cycled. Op test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Mills Rd, Avon, OH 44011
Brian M.

Brian M.

MICROWAVE KITCHENAID KEMS308SSS05 Cc unit not heating This is a double oven and microwave combo Found unit not microwaving but convert options work Could also hear zap noise coming from inside Will need magnetron and transformer Est only

Near Carriage Hill Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

DRYER WHIRLPOOL WED49STBW1 Complaint unit caught house on fire Inspected unit Before applying power No issue found applied power and let unit run for 10 min in heated dry OP Test Ok

Near OH-303, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 Bj ask me to put my meter leads to supply power to board and if voltage goes down to 80 v the wiring at home is bad try it and stay at 121 v ordering control and control; ordrng 1 W10792164 (wire) and 1 W11225084 (cntrl-elec) and 1 W11395600 (CONSOLE )

Near Chaucer Ct, North Ridgeville, OH 44039
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "CC that the unit will start to fill, stop the fill the stop and do nothing. Ran a normal load filled and started washing. Advised cust to use 1-2 tablespoons of he detergent. Ran diag no codes. Ran a calibration. Optest ok."

Near Quinebaug Ct, Middleburg Heights, OH 44130
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT519SZDW05 "Cc: dents in cabinetCustomer stated when unit arrived she mentioned it to the delivery guys and they stated it was nothing. Found 3 small dents in cabinet(took pics). Called whirlpool tech line spoke with Chris, advised him it can be seen while unit is in place. Advised him of the customers conversation with the delivery guys. He stated it’s a cosmetic issue that is not hurting the functionality of the unit and the cabinet is not repairable. He stated to have the customer contact whirlpool.

Near W Jackson St, Painesville, OH 44077
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GBS0 Call tech line spoke to Dave explain everything is happening he said to replace control and up; ordrng 1 W10898167 (wire) and 1 W11120155 (control-elect) and 1 W11165145 (console)

Near Summerhill Dr, Avon, OH 44011
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7300DW1 "Cc: white spots on clothing, dispenser won’t go back to togetherFound dispenser piece missing. Replaced dispenser tray. Called whirlpool tech line spoke with Leon, he asked if the residue comes off. Asked if there was any fault codes(no stored codes). Residue did seem come off with a little water. He stated to check to ensure the customer is using he detergent, no more the 2 table spoons of detergent and not over loading. Advised customer on loading and soap usage. Op test ok

Near Bushnell Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB855DC0 Appliance was buried lowes want me to reschedule ; saved tckt

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

DISHWASHER GE GDF620HMJ0ES Cc of unit leaking Found leak coming from gasket on inner door skin Gasket is not replaceable unless you replace door skin Needs door skin

Near Rockwell St, Kent, OH 44240
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW6620HC I checked the Bello no signs of ripping. I took the back panel off no signs of leaking underneath on the back panel there’s calcium residue coming from the cold water valve most likely the supply hoses were either not tightened or over tighten causing it to leak

Near Dillon Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFC150M0EW3 Board not supplying voltage to the bake element broil works power supply is good ordering parts ; ordrng 1 W11122557 (cntrl-elec)

Near Aqua Marine Blvd, Avon Lake, OH 44012
Dan H.

Dan H.

FREEZER UPRIGHT KENMORE 106.831205 "Customer complaint that unit is not cooling, temperature at 44 degrees, partial frost pattern on evaporator , unit needs new evaporator and compressor, evaporator is no longer available and cannot find a part number for compressor ; ordrng 1 482060 (evaportr 134.30)"

Near Locherie Ave, Euclid, OH 44119
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE LFHB2741PF The user interface is missing segments. LEDs are burning out. Needs a new user interface display; ordrng 1 242058229 (user interface)

Near Madison Ave, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MAH5500BWW Latch is broken and hinges wearing out door has a play customer will not fix

Near Heron Bay, Avon Lake, OH 44012
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Cc unit center flipper coming apartConfirmed mullion rail splitting in center, not closing right. Wrong pre Id part was sent out (wp12722815ap) will fit but wrong heater connector. Reordering mullion rail.; ordrng 1 WP12722813AP (rail-mulln)"

Near Maple St, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR GE GDF570SSF4SS "Is dishwasher not a fridge customer compliant that is not draining anyWay diagnose dishwasher notice pump was working check garbage disposals for blockage there is little bit of water coming out not to much found a chunk of big food clogging it clear out from line and drain pump ,opt test ok"

Near English Turn, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR WHIRLPOOL GSS26C4XXY00 "Cc not cooling. Temps read 45* FZ, over 50* in FF. Checked evap, no frost pattern. Checked compressor, not running. Plugged watt meter in. Outlet popped. Reset breaker and outlet. Plugged in, compressor came on. Watched evap for frost pattern, none. Will need compressor and evap. do not order parts.; ordrng 1 W10160407 (compressor) and 1 WP2188822 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

Near Whitman Ave, Cleveland, OH 44113
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replace control and took core with me for return ,opt test ok"

Near Caroline Dr, Avon, OH 44011
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH31017HW2 Cc of noise still Verified noise seems to be coming from rollers Called whirlpool to document issue Advised to replace glass and roller.Needs glass and roller ; ordrng 1 W11252182 (ring-turn) and 1 W11367904 (GLASS TRAY)

Near W Main St, Kent, OH 44240
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ04 Compressor has failed. I put junior start device kit apply power directly to the compressor tripped the start device. Needs a compressor its seized; ordrng 1 W10233961 (compressor)

Near North Kingsville, OH 44068
David R.

David R.

WASHER WHIRLPOOL MHW3505FW1 "Cc lost batteries from remote in wash. Spun drum, freely. Normal sounds. Ran service mode, everything checked fine. Draining perfectly. Small batteries. Told customer the batteries are either in the drain pump housing or got through and drained out hose. Tight spot, will need two techs. Charging double labor. Customer does not want to go ahead with repair at this moment in time. Will call us if need be.; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Washington Ave, Cleveland, OH 44113
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED49STBW1 "Normal operation customer had a firehazard vent flex foil advise her to replace it with semi regit or metal also show video,opt test ok"

Near Homewood Dr, Lorain, OH 44055
Corina B.

Corina B.

RANGE JENN-AIR JIS1450DS2 "CC that the front burners will start to heat the has an h come on and starts to beep and won’t do anything, power light will not be on. Heated two pan of water. Called t/l Andrew to replace the control and harness; ordrng 1 W10808072 (display) and 1 W10886867 (module) and 1 W11171883 (harns-wire)"

Near Middlebrook Blvd, Middleburg Heights, OH 44130
Brian M.

Brian M.

WASHER FRIGIDAIRE FWS933FS3 Cc of unit leaking Ran several fill and drains no leak spotted or evidence of a leak Customer filled unit with clothes waited until it filled and agitated No leak at this time

Near Murray Ave, Akron, OH 44310
Jason N.

Jason N.

DISHWASHER KENMORE 665.13012K110 "Cc unit dispenser still not openingCustomer stated last tech out told her dispenser tested good, but it has not worked since. Ran diagnostics cycle, dispenser getting power, having a hard time opening, closed and watched dispense operation in cycle, intermittent opening. Unit needs dispenser at this point. ; ordrng 1 WPW10300737 (dispenser), used 1 SHIPPING (shipping and handling) from stock"

Near Sharonlee Dr, Mentor, OH 44060
Dan H.

Dan H.

RANGE KITCHENAID KSEG700ESS3 "Installed new control, op test good"

Near Foster Ave, Bratenahl, OH 44108
Jason N.

Jason N.

RANGE JENN-AIR JGS8860BDP17 "Cc unit gas smellCustomer stated the house will smell like gas when using the oven, cooktop is ok. Ran bake test, found igniter weak, taking over a minute to ignite. Flames are lifting off burner tube. Adjusted shutter closed some. Replaced ignitor using truck stock. Ran bake test, quicker ignition and flames look good, no more lift. Op test good.; used 1 12400035 (IGNITER XXACADEMY RETURNXX) from stock"

Near Michael Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Cc unit making noise when compressor turns onRan manual compressor test, small vibration noise when comp. turns on. Checked copper lines in rear of unit, manipulated to reduce vibration. Vibration sound better when comp. starts. Op test good."

Near Ridgeside Dr, Mentor, OH 44060
Jeff M.

Jeff M.

FRONT LOAD WASH FRIGIDAIRE LTF6700FS0 Installed new part op tested good

Near Robb Rd, Conneaut, OH 44030
Dan H.

Dan H.

DRYER WHIRLPOOL WED7500GC0 "Customer complaint that unit is shutting off after 5 minutes, started dry cycle, unit ran for more than 5 minutes, moisture sensor is good, unit is operating as designed"

Near E 62nd St, Cleveland, OH 44103
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305EBS00 Cc unit not cooling. Found FZ fan not plugged in. Set temps back to recommended. Give 24 hours to return to normal temps. Op test ok.

Near W 18th Pl, Cleveland, OH 44113
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "CC that the clothes are still wet. Started a rinse and spin with clothes, found cold water barely going into the unit. Ran Manuel test for the hot and cold water valve, found the cold valve not turned on all the way. Started a rinse and spin, clothes came out damp. Optest ok"

Near Valley Forge Dr, Cleveland, OH 44130
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 69 degrees, evaporator fan is running, No frost pattern on evaporator, compressor and condenser fan are running , found dye leaking out of drier seem, ordering drier, rescheduling with alotted time for sealed system repair; ordrng 1 W10843121 (filter dryer)"

Near Mayfield Rd, Cleveland Heights, OH 44121
Joe O.

Joe O.

DRYER MAYTAG MEDB765FW0 Installed ui. Ran test cycle. Op test ok

Near Carriage Stone Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not spinning ran diagnostics found f0e5(off balance load), ran manual test cycle on high speed spin, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near E 63rd St, Cleveland, OH 44104
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit not doing anything. Sensing light was on, held start button to cancel out. Unplugged, plugged back on. No error codes. Ran service diagnostics test. All components working correctly. Went through manual spin/agitate, good, drain good. Noise coming from gearcase. Other than that unit is running.. ; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase ), used 1 SHIPPING (shipping and handling) from stock"

Near Berry Ave, Cleveland, OH 44102
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BS3 "Installed new gasket, op test good"

Near Blossom Park Ave, Lakewood, OH 44107
David R.

David R.

WASHER FRIGIDAIRE FAFS4272LW0 "Cc of leaking. Door hinges are broken. Took back off and ran a rinse and spin. Nothing leaking inside, water is leaking from door. Ordering hinges; ordrng 1 134550800 (hinge,door), used 1 SHIPPING (shipping and handling) from stock"

Near St Charles Ave, Lakewood, OH 44107
Dan H.

Dan H.

WASHER MAYTAG MHW5500FC1 "Installed new control, op test good"

Near S Park Blvd, Shaker Heights, OH 44120
Jason N.

Jason N.

WASHER MAYTAG MHW5100DW0 "Cc unit banging noise when In spinRan spin and drain cycle, confirmed noise in high speed spin, sound coming from motor. Rotor is contacting stator. Found drum bearing with some play. Unit needs tub bearing/basket assembly. Called BJ, should be covered under Maytag 10 yr. for wash basket, since this is all one assembly. Ordering. Will need second man, due to tight space. ; ordrng 1 WPW10409997 (tub-outer)"

Near Cherrystone Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Installed control Ran auto test and calibration OP Test Ok

Near Red Fox Tr, Bedford, OH 44146
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2466QF3A The consuls arrived broken re order ; ordrng 1 530449526 (CONSOLE )

Near N Forest Ridge Dr, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is leaking. Ran diag no codes. Started a cycle several times, could not find a leak. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."

Near Tamarack Trail, Brecksville, OH 44141

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