Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Jeff M.

Jeff M.

RANGE WHIRLPOOL WEE750H0HW1 The correct part number was ordered Marcone shipped the incorrect part I took a picture of the packing slip with the part and the part number in the package that the parts came in; ordrng 1 W11129442 (switch-inf)

Near 2nd St, Fairport Harbor, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Same issue. Thermistor shows open. Went over all parts replaced previously with senior tech. Ordering both controls, and harness with thermistor to be replaced all at once. Sometimes harness doesn’t not include thermistor , anyway to order part separately just Incase?*** place on cancellation list *** 3 job count; ordrng 1 W11174836 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 W11405276 (HARNESS )"

Near S Cross Trail, Strongsville, OH 44136
Corina B.

Corina B.

DRYER MAYTAG MDE9206AYW CC that there is a squealing when you turn it on. Found the idler pulley seized. Will need a new idler pulley and rollers; ordrng 1 WP6-3700340 (Idler pulley) and 1 12001541 (Bearings)

Near Sites Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "CC that the unit is not cooling. Fans are running. Compressor, good. Checked the evap no frost pattern. Will need a new evap and drier. ; ordrng 1 WP2188822 (Evaporator) and 1 WPW10143759 (Drier), used 1 Shipping from stock"

Near Cleveland St, Elyria, OH 44035
Corey L.

Corey L.

WASHER MAYTAG LAT7793AAW "Installed valve kit, op test good"

Near Kennedy Ridge Rd, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not cooling properly, freezer section temperature at 40 degrees, fresh food section temperature at 48 degrees, no frost pattern on evaporator, unit needs new fresh food section evaporator, parts and labor covered under Special Project; ordrng 1 W10687098 (Evaporator)"

Near Chagrin River Rd, Chagrin Falls, OH 44022
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Customer complaint towels and linens just turn slow, ran diagnostics, no faults, added 7 bath towels and started rinse and spin cycle, unit sensed and filled, rinsed and spun, cycle completed, ran diagnostics no faults again, advised on different cycles and average load sizes, intermittent problems would be control related, quoted to replace control W10920541 and also advised trying to take a short video of the problem when it happens; used 1 SHIPPING (shipping and handling) from stock"

Near Valeside Ln, Olmsted Township, OH 44138
Corey L.

Corey L.

DRYER WHIRLPOOL WED4950HW0 "Customer complaint dryer not heating like the one they just replaced this one with, confirmed no heat, found unit not getting correct power, L1-L2 0v, L1-N 120v, L2-N 120v, N-G 0v, advised customer to contact an electrician to check power supply from home"

Near Bennington Ave, Cleveland, OH 44135
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W10895748 (COUPLER ), 1 W10896678 (COUPLER ), 1 W10896689 (COUPLER ), and 1 W10896690 (COUPLER) from stock"

Near Main St, Perry, OH 44081
Joe O.

Joe O.

DRYER MAYTAG MEDX655DW1 Cc: not heatingFound unit only receiving 120v. Tripped breaker. Found voltage returned. Ran test cycle. Unit is heating and cycle inn heat. Op test ok

Near Canyon Ridge Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "The unit is frosting up at the fresh food evap. The unit needs the main control and sensor harness. EST only ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

Near Heatherglen Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER KENMORE 1393K012 I found the unit leaking. The filter was not in place causing the spray on the stall in one spot and leak

Near N Nearing Cir, Geneva, OH 44041
Jeff M.

Jeff M.

DBL WALL OVEN KITCHENAID KGRS505XS02 The igniter was failing. Installed new part unit tested good ; used 1 12400035 (IGNITER) from stock

Near Northway Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW The unit did not have any error codes I did recalibrate the machine unit tested good could not find an issue

Near Lakeshore Blvd, Mentor, OH 44060
Corey L.

Corey L.

WASHER ROPER RTW4516FW2 "Customer complaint washer is making a noise the entire cycle like squealing, look up shows 2018, asked for pop, customer showed receipt but it cannot be read, customer also had pic zoomed in of ms only written in pen, advised to get a zoomed picture of receipt with model number and date printed, left our contact info and advised to text or email picture to us or call wpl for concessions number, possible gearcase W11255272 pre-id; saved tckt"

Near W 99th St, Cleveland, OH 44102
Jeff M.

Jeff M.

MICROWAVE GE JVM1540LN1CS "The main control board has failed and needs replaced estimate only; ordrng 1 WB27X10934 (smart board), used 1 SHIPPING (shipping and handling) from stock"

Near Sandpiper Ct, Painesville, OH 44077
Dan H.

Dan H.

RANGE KITCHENAID KSDB900ESS0 "Installed new control, op test good , called whirlpool techline to chat about receiving the incorrect part on last visit or whatever, spoke to Leon"

Near Mayfield Rd, Chesterland, OH
Jason N.

Jason N.

DRYER FRIGIDAIRE GLGR331AS4 Installed blower wheel/housing assembly. Ran dryer test for several minutes. No abnormal noise heard. Op test good.

Near W Main St, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR GE PFE28KSKDSS "Cc unit freezing food in ff and frosting in back of unitConfirmed ff evap cover and evap iced up. Ran diagnostics on ff defrost circuit, evap defrost thermistor reading correct, ran manual defrost cycle. Circuit pulling 1.5a, heater glowing. Defrost circuit checks good. Unit will need main board. Customer to receive credit for ff evap fan. Cust wants to try to install themselves, when they receive part. Keep next service date for now, they will call and cancel if they are successful; ordrng 1 WR55X30806 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed new user interface , op test no good, found a crack in the water dispenser line behind user interface , water sprayed into user interface when dispensed, repaired crack in line with guest fitting, unit is having the same issue as before, unit needs new user interface and control; ordrng 1 W11387384 (Ui) and 1 WPW10675033 (Cntrl), used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"

Near Jackson Rd, Moreland Hills, OH 44022
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFW2055FRZ00 Found ice maker turn off lever was up explain customer how to turn on also when dispensing water heard valve humming and notice reservoir tank frozen steam out opt test ok

Near Stoney Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FRT18H6CSB2 Found ice inside the temp setting foam on freezer causing leak inside fridge and forming into ice also steam and clean and dry everything completely so it will not freeze the moisture and condensation water all good and dry opt test ok

Near Lake Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV520AEP/XAA02 "Replace heating element,also notice flexible vent was heavy when shaking it when out side and had lots off lint coming out also i already told customer that is a fire hazard and that to replace,opt test ok"

Near Broad Blvd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ACD2234HRS Found freezer back panel frozen with ice also temp was on the fifty degrees gave him a brief of how much it was going to cost him he said he knows is going to cost lots of money to repair so he did not want me to continue .he will get new unit so I did not steam evaporator

Near Carriage Park Oval, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 Replace vent cover advise customer if still making same noise is normal

Near Astor Pl, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 CC that the unit does not make enough ice and the filter light is on. Cycled the ice maker cycled. Advised cust it takes 72 hrs to make a full bin. To reset the filter light hold the control settings in for 3 seconds. Optest ok

Near E 72nd St, Cleveland, OH 44103
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHS2322MWD Installed damper assembly. Tested. Advised customer to allow 24 hrs for temps to adjust. Op test ok

Near Kirtstone Terrace, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not washing dishesRan diagnostics, found codes 4-3 for motor not running, 7-1 for no heat and 6-4 for float switch open. Ran diagnostics cycle, wash motor did not turn on. No power from relay on main board. Unit needs main board. Add this to the pump/motor already pre Id’d. Advised customer office will be in contact with them for a return date for finish up.; ordrng 1 W11305297 (cntrl-elec)"

Near Hampton Cir, Aurora, OH 44202
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7120HW0 "Cc unit codes f0e9 and cancels cycleCustomer states when she receives the code f0e9, she cannot pause the cycle to redistribute the load. The unit will then stop, and can only be reset by powering off. Found service pointer for unable to cancel cycles. Unplugged unit for 1 minute to reboot unit. Advised customer about load sizing and load distribution to avoid offbalance situations. Unit op test good."

Near Charlton Ln, Novelty, OH 44072
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer worked for a couple small loads but wouldn’t complete towels, found drain hose in 6’ hose without air gap and zip ties 1 for from floor on sink leg, sink is clogged both sides and unusable, propped up drain hose behind unit , ran diagnostics found F8e1 long fill no fill, cleared, calibrated, filled and drain, unit is operating as designed"

Near E 151st St, Cleveland, OH 44128
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit tested good

Near Fay Rd, Painesville, OH 44077
Corey L.

Corey L.

DRYER ROPER RED4516FW0 "Customer complaint dryer not heating, confirmed, unit not getting correct power, L1-L2 0v, L1-N 120, L2-N 120, N-G 0V, advised customer to contact an electrician to check power supply, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"

Near Normandy Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Installed control, op test no good, lock still not disengaging, unit needs user interface, part is a little over 80$ difference, customer has paid for labor so we will order part and will collect the difference of the part total once unit is repaired ; ordrng 1 W11184112 (cntrl-elec)"

Near Longview Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE GLDB653AQ1 Installed new part unit tested good

Near Kintor Dr, Rome Township, OH 44085
David R.

David R.

WASHER MAYTAG MVWX655DW1 Cc unit not spinning. Found not spinning correctly. Found hub stripped. Replaced from t/s. Tested. Ran diagnostics and calibration. Good. Advised customer of using afresh tablets. Good. Op test ok; used 1 W10528947 (HUB) from stock

Near Wallings Rd, North Royalton, OH 44133
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS22EWMS9 "Installed new ff harness w/thermistor. Steamed water reservoir, tested water dispense. Good dispense. Advised customer to allow 24 hrs for unit to regulate temps back to desired settings."

Near Haskins Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL JFC2089HPF Replaced the ice maker. Cycled. Optest ok; used 1 Shipping from stock

Near Lakeshore Blvd, Bratenahl, OH 44108
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW0 CC that the unit does not spin the clothes out. Ran diag F7E5 – SHIFTER FAULT found change in between the washplate and basket. Removed the change. Started a rinse and spin with towels. Towels came out damp. Optest ok

Near Goodnor Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KBFC42FSS00 CC that the filter does not come out. Removed the filter. Optest ok.

Near Community Dr, Beachwood, OH 44122
Jason N.

Jason N.

COMPACTOR KITCHENAID KTTS505EPA0 "Cc unit hard to open Found unit stuck closed, had to really step on release lever to release container. Lubricated lower container guide rails with grease. Opened and closed container multiple times. Open and close op test good."

Near River Mountain Dr, Moreland Hills, OH 44022
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Cc unit door not shutting all the way, upper rack sticking outFound white transport wheel from previous rack adjuster still sitting in upper rail, not allowing upper rack to fully pushed back. Removed transport wheel. Upper rack and door close now normal. Op test good."

Near Hedgecliff St, Aurora, OH 44202
Corina B.

Corina B.

RANGE AMANA AGS761WW CC That the oven does not work. Turned bake on 0 amps. When setting the temp it turns off. Tried broil 0 amps. Will need a control. Part is nla; ordrng 1 0309440 (Control)

Near Larchmont Dr, Wickliffe, OH 44092
Jason N.

Jason N.

DRYER CROSLEY VED6505GW0 "Cc unit drum making noiseRan dryer op test, customer states it’s worse with clothing load. Confirmed squeaking in unit while running a load. Used truck stock repair kit to replace rear rollers, idler pulley and belt. Cleaned up rubber from back of drum. Reassembled and retested, no abnormal noises heard. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Lady Catherine, Streetsboro, OH 44241
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0HZ1 "Customer complaint oven still not working correctly after outlet was changed, power supply is correct now on a dedicated circuit, customer has oven liner on bottom covering completely, advised the holes on both side of bottom cover allow airflow to ignite burner properly, cut both sides to expose vents, started bake for 350, unit preheated to 350 and cycled off and back on, temp was 348, unit is operating as designed"

Near S Parkway Dr, Garfield Heights, OH 44105
Gabriel P.

Gabriel P.

COOK TOP WHIRLPOOL W3CG3014XW02 Found rear left igniter not sparking but the other ones will spark ordering spark igniter office make sure i order right one ; ordrng 1 W11134295 (igntr-surf)

Near W Ridge Rd, Elyria, OH 44035
Jason N.

Jason N.

WASHER MAYTAG MVWC465HW2 "Cc unit leaking Customer states unit will leak at random, they’ve tried different settings, doesn’t seem to make a difference. Checked pressure hose to ensure clear, checked pressure dome nipple for flashing per service pointer W11367903. Used drill bit to ensure nipple is clear. Ran diagnostics cycle, no codes stored. Ran auto test, all functions passed, no leaks present. Had customer start a standard load with the settings they use. Unit sensed base on load, filled with appropriate water level then stopped. Observed cycle for 15 min, no leaks present, switched to drain and spin, no leaks present. Could not duplicate leak at this time."

Near Old Forge Rd, Kent, OH 44240
Dan H.

Dan H.

RANGE WHIRLPOOL KDRP487MSS03 "Installed new oven control, op test good"

Near Jackson Rd, Moreland Hills, OH 44022
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT104TFDT00 "Customer complaint gasket does not look correct is bent on corner, confirmed gasket is trained to cabinet against corner plastic cover, doors have great suction and no moisture, customer wanted ice maker kit that was purchased installed, advised water line should be replaced and a compression fitting is needed to install plastic line to valve, showed customer what is needed through online search"

Near Camden Rd, Maple Heights, OH 44137
Dan H.

Dan H.

RANGE WHIRLPOOL WOD51ES4ES01 "Customer complaint that oven lights do not shut off and lower oven does not heat, confirmed, found control not sending power to lower element, unit needs new control; ordrng 1 W10807576 (CNTRL)"

Near Camberly Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, no frost pattern formed, found cap tube clogged, called whirlpool techline spoke to Ed, unit cannot be repaired; used 1 W10891056, and 1 W10890290 from stock"

Near Lee Rd, Cleveland, OH 44128
David R.

David R.

DISHWASHER MAYTAG MDB8989SHZ0 "Cc unit wasn’t going through wash, or not taking commands, customer said at one point unit was running by itself. Ran test diagnostics, no error codes. At first couldn’t get into diagnostics, selections were just being back and forth, nothing else. Had to unplug and plug back in. Ran through diagnostics, all components working correctly, heater and fan came on at end. Running through a complete rinse cycle per owners manual about 7 mins long. Ran and completed cycle. As of now everything is working correctly. Went over cycle times with customer. Also showed them the owners manual and pointed it out for them. Op test ok"

Near Timber Trail, Brecksville, OH 44141
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHV0 Replaced parts. Tested. Good op test ok

Near Wainstead Dr, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed ice door. Tested. Op test ok

Near Steeple Chase Dr, Willoughby Hills, OH 44092
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found fridge evap frozen gave customer a brief estimate of labor and service call before I start steaming the evaporator also show her a service pointer for this issue she will not continue with repair do to common issue,opt test ok"

Near Mills Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 Found no frost pattern on freezer call bj for further diagnose order parts is low of refrigeration ; ordrng 1 W11116006 (evaporator) and 2 WPW10143759 (dryer)s

Near Nash Rd, Wakeman, OH 44889
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "CC that the water does not come out and the ice bin. Removed the filter and bin. Bin was stuck, now moving in and out. Advised cust to turn the filter counterclockwise when removing. Optest ok."

Near Rosebury Ct, Mayfield Heights, OH 44124
Dan H.

Dan H.

REFRIGERATOR GE ZISS480DRGSS "Customer complaint of clicking sound, found harness from condenser fan had fallen into blade, adjusted, op test good."

Near Woodside Ln, Beachwood, OH 44122
David R.

David R.

DISHWASHER WHIRLPOOL KDPM604KPS0 Replaced parts. Tested. Normal sounds. Good. Op test ok

Near Sunnyside Ave, Cleveland, OH 44130
David R.

David R.

DRYER WHIRLPOOL WGD4815EW2 "Cc of burnt smell on clothing. Asked customer did she recently paint or anything. Answer was yes. Customer was getting work done to inside of house, dryer in basement and can still smell the work from the floor or walls that are being redone. Per owners manual “You have recently been painting, staining, or varnishing in the area where your dryer is located, If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.” checked flame components, everything testing normal. Called techline to document and ask questions. Bruce. Burning off smell coming from work being done to house, advised to air out, smell will go away within time. Documented. Unit test good. Op test ok."

Near Alvin Dr, Brook Park, OH 44142
Dan H.

Dan H.

RANGE JENN-AIR JGS8850CDS02 "Customer complaint of gas smell after igniter was changed and customer can only smell gas while oven is in use, started bake for 350 degrees, bake burner lit , flame is even, no gas smell noticed, unit is operating as designed"

Near Dogwood Trail, Cleveland, OH 44124
Joe O.

Joe O.

RANGE KITCHENAID KDRS483VSS03 Leveled unit. Op test ok

Near Green Rd, Beachwood, OH 44122
David R.

David R.

WASHER KENMORE 11028062800 Replaced part. Tested. Ran service diagnostics. Good. Went to manual mode. Unit locked. Good. Op test ok.

Near Cranston Dr, Berea, OH 44017
David R.

David R.

WASHER WHIRLPOOL WTW5100HC0 Replaced missing part. Good. Op test ok

Near Cleveland St, Elyria, OH 44035
David R.

David R.

WASHER WHIRLPOOL WTW5000DW3 Cc of water level in unit. Went over all cycles and options available to help with the most water allowable to the unit. No error codes. Diagnostics good. Ran a deep water wash cycle to show customer how much water will come into unit but sometimes you won’t see depending on the load size if you open up the door. Let customer know drain hose should be less than 8 feet from floor up. Unit test good. Op test ok

Near Dayton Ct, Elyria, OH 44035
Jason N.

Jason N.

DRYER MAYTAG MDG9206AWW "Cc unit not drying Ran dryer op test, good heat/ flame for the first few cycle, then no flame. Ignitor glowing and then shutting off, no gas. Unit needs gas coils. Replaced using truck stock. Ran dryer op test, good flame cycling. Op test good.; used 1 279834 (COIL) from stock"

Near Summit St, Ravenna, OH 44266
Joe O.

Joe O.

WASHER ROPER RTW4640YQ1 "Installed suspension rods, and actuator. Ran auto test and calibration. Ran normal cycle. Op test ok"

Near E 347th St, Eastlake, OH 44095
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed evap fan motor, and evap cover. Steamed out ice buildup. Advised customer to allow 24 hours for temps to adjust. Op test ok"

Near Kellogg Creek Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Cc fridge door swings open hard Adjusted the level of the unit so unit tips back more and door doesn’t fly open Adjusted height of fridge door to match freezer door OP Test Ok

Near Lander Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

DRYER GE GTD65EBPL0DC Installed new part unit tested good

Near Forest Dr, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Recovered refrigerant, replaced drier and evap, held 29” vac for 15 min, added 3.7 oz, op test no good, low side in a 22” vac, called senior techs for assistance advised checking cap tube, removed both soldered connections on cap tube and shot refr. through, cap tube is clear, put back together and charged unit again, same outcome 22” vac on low high side at 130psi, called wpl tl spoke with Joel, advised to remove suction from compressor and shoot refrigerant or nitro through to possibly push clog through to drier, recovered again, added 1/4 line to 5/16 to push refrigerant through, did get refrigerant through so finished connections from test and recharged unit with 3.7 oz, low side at zero, good frost pattern forming, op test good, advised to allow 24hrs for temps to settle"

Near Wilson Mills Rd, Gates Mills, OH 44040
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replace control,opt test ok"

Near Bridle Ct, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRSC703HBS00 "Cc unit is warming up to much in the freezer that her ice cream and fruit defrost then it goes back to normal Found unit set to -3 in freezer and 36 in fridge Temps in freezer are at -8 and fridge is at 36Ran thermistor check in diagnostics all thermistors passing No ice build up on evap wall all fans are working I can not determine or duplicate a issue at this time Changed defrost mode from ADC to basic mode Advised to get a thermometer for the freezer and if It continues to happen try to record what temp the freezer is getting to at that time At,this time unit is functioning as design"

Near Bell Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER MAYTAG MHW5500FW0 "Cc unit not advancing cyclesRan diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, f5e2 for door lock error and f3e1 for water level system error. Ran auto cycle, unit slow draining. Also small leak from front bellow gasket, small piece tore out from gasket. Pulled drain pump filter basket, full of animal hair. Cleaned out and replaced. Reran auto test, all functions passed, good drain out. Quoted for bellow gasket. Cust does not want to replace bellow seal at this time, dripping onto basement floor, customer ok with this. Unit op test good, with exception of small leak from bellow."

Near Miami Rd, Mentor-on-the-Lake, OH 44060
Joe O.

Joe O.

REFRIGERATOR KENMORE 106.568246 Installed listed parts. Advised customer to monitor over the next 48 hours. Op test ok

Near Brakeman Rd, Painesville, OH 44077
David R.

David R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not draining. New dishwasher, found plug to garbage disposal not removed. Removed, tested a normal cycle on unit. Drained. Good. Op test ok"

Near Canterbury Dr, Strongsville, OH 44136
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Customer complaint that unit is not making ice, found ice maker turned off, turned ice maker on, ran ice maker diagnostics, no error codes found, ran harvest and fill test, unit harvested and filled, unit is operating as designed , customer did not have control board so no core or new part to return"

Near Queens Park Ave, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR GE GNE26GMDCES The drain in the fridge was clogged. I think something might’ve fell into the drain when I was here last time because it took more than steam to clean the drain I shoved a quarter inch plastic tube down the drain and then shot compressed steam to focus it in one area I was able to clean the clog

Near Red Oak Dr, Perry, OH 44081
Joe O.

Joe O.

WASHER AMANA NTW4516FW1 Installed suspension rods. Ran auto test and calibration. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

Near Welch Rd, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR MAYTAG MBF2556HEW Cc: freezer door not opening and closing properlyFound glides are worn out. Needs freezer door glides.Customer does not want to repair at this time

Near Madison Rd, Montville, OH 44064
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not cleaning dishes Ran diagnostics, found code 7-1 for no heat and 6-4 for float switch open. Ran diagnostics cycle, wash motor turned on, very little spray pressure from arms, pump is loud. Unit needs wash motor/ pump assembly. Customer not repairing, estimate only."

Near Maple St, Mentor, OH 44060
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL UMV1160CB0 Installed light bulb OP Test Ok

Near Caroline Dr, Warrensville Heights, OH 44128
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334DSS0 Cc unit not filling Found debris stuck under float switch Removed debris Ran test cycle OP Test Ok

Near Glasgow Ln, Solon, OH 44139
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7040DW The unit has a Munication’s air I was able to get the unit to turn on and go into diagnostics needs both UI and main control; ordrng 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.)

Near W 44th St, Ashtabula, OH 44004
David R.

David R.

DRYER SAMSUNG DV405ETPASU/AA "Cc unit is. Asking loud noise, was moved because new floor being put underneath. Turned on. Loud noise immediately as soon as cycle starts. Sounds like it is coming by motor. Took unit apart. Started it up to see, sounds like blower motor is hitting the housing around it. Found housing out of place and loose. Corrected tested, good. No noise. Op test ok"

Near Eagle Point, North Royalton, OH 44133
Jason N.

Jason N.

RANGE WHIRLPOOL WFG525S0JZ0 "Cc unit oven not workingCustomer states oven clicks but doesn’t ignite. Ran bake test, confirmed ignitor is sparking but not igniting. Pulled lower drawer out, drawer filled to top with metal sheets and pans. Pulled out top metal sheets from drawer. Reran bake test, good ignition after 1 spark. Let preheat to 300 degrees. Op test good."

Near Gardenside Dr, Willoughby, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GI6FDRXXY07 Replace drain tube and steam ice opt test ok

Near Carriage Ln, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new control and evaporator fan motor/thermistor, cleared both evaporators , op test good"

Near E 49th St, Cleveland, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325FDAB01 "Customer complaint that unit was not cooling properly, customer stated that the extension cord unit was plugged into had shorted, unit is plugged into a different extension cord now, unit is operating as designed"

Near E 106th St, Cleveland, OH 44105
Corina B.

Corina B.

WALL OVEN KITCHENAID KEBC208KSS0 "CC that the fan is noisy. Found the lower fan rattling. Advised cust to replace the upper and lower fan at the same time, will need the upper and lower fan; ordrng 1 WPW10016550 (Blower fan lower), used 1 WP4455334 (Blower fan), and 1 Shipping from stock"

Near Berrington Ct, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG MVWB835DC4 Installed UI and control Ran auto test and calibration OP Test Ok

Near Nancy Dr, Aurora, OH 44202
Joe O.

Joe O.

REFRIGERATOR AMANA TSI18A3L Installed ice maker. Cycled ice maker. Op test ok

Near Tammany Ct, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Cc unit leakingCustomer states it leaked the one time, they’ve been using it since and it hasn’t leaked again. Ran wash test for 15 min. No leaks present. Advised customer may have been a lower rack loading issue causing water to spray towards door. Advised on loading of lower rack to prevent water splashing towards door. Could not duplicate a leak."

Near Gardenside Dr, Willoughby, OH 44094
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDS30IXWH4 "CC that the unit is leaking. Found a pin hole in the tub, took pic. Will need a tub and pump and motor. The tub is lifetime warranty with labor. Will need a pump and motor and tub. ; ordrng 1 WPW10780877 (Pump and motor) and 1 WPW10511199 (Tub)"

Near Harris Rd, Broadview Heights, OH 44147
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC that the unit is not cooling. Ff 55* Fz 63*. No frost pattern on the evap. Ran step 4, 3 way valve opens. Will need a new evap and compressor. ; ordrng 1 W11116006 (Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier), used 1 Shipping from stock"

Near Magnolia Overlook, Independence, OH 44131
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDE60FXSS1 Installed gasket and cap Ran test cycle to check for leaks OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Sweet Grass Cir, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS25ETSS01 Installed deli drawer rails OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Stonebridge Crossing, Stow, OH 44224
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FPS00 Verified condition of fridge Ice build up on ff evap Will need cover and control ; O-emld tckt

Near E Orange Hill Cir, Chagrin Falls, OH 44022
David R.

David R.

DISHWASHER MAYTAG MDB4949SHZ1 "Cc drying, questions of cycles. Went through unit diagnostics. No error codes. Diagnostics cycle, all components working correctly. Wash motor and water valve good. Dispenser door opened. Drain good, and heater turned on at end. Went over making sure to have hot water running at sink before starting unit up. Per owners manual page 10 the use of rinse aid added with heated dry “Use option with rinse aid to provide best drying results.” “Use Heat Dry for optimum drying performance”. Changed setting on rinse aid to 3. Advised to make sure per owners manual pg 6 “Tough soiled items should be loaded with soiled surfaces facing down and inward to the spray. This will improve cleaning and drying results.” Do not have caked up debris on items. Also make sure sprayer arms are not blocked from moving. Tested unit. Everything test good. Tested water, GPG RATING is about 10, right in the middle before very hard. Op test ok."

Near Fowles Rd, Berea, OH 44017
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHB04 "Customer complaint that user interface is not working, confirmed, found freezer section door not connected, reconnected, op test good"

Near Benwood Ave, Cleveland, OH 44105
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed new water filter housing, op test good"

Near Richmond Rd, Beachwood, OH 44122
David R.

David R.

WASHER WHIRLPOOL WTW4855HW1 "Cc of noise. Found but not tight on pulley, allowing it to not be in correct space. Corrected and tightened. Good. Ran diagnostics no noise. Op test ok"

Near Golf View Ln, North Olmsted, OH 44070
Corina B.

Corina B.

DRYER MAYTAG 110.787327 "CC that the unit is not heating. Cust asked to install the vent, advised her we do not do installs. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (Thermal fuse) from stock"

Near W 215th St, Fairview Park, OH 44126
David R.

David R.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc of microwaves fan sounding loud. Put in a cup of water to verify, correct microwave cooling fan is loud. Went to component activation, turned on while looking behind panel at motor. Nothing seems or feels loose. Fan doesn’t sound smooth. Ordering cooling fan; ordrng 1 W10838964 (motor-fan)"

Near Prescott Ln, Strongsville, OH 44136
Dan H.

Dan H.

RANGE JENN-AIR JGR8750ADB "Customer complaint that oven is taking an hour to heat to 350 degrees, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

Near Richmond Rd, Beachwood, OH 44122
Joe O.

Joe O.

DRYER WHIRLPOOL WGD4850HW0 Cc: won’t startInstalled start switch. Tested. Op test ok

Near E 167th St, Cleveland, OH 44110
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHV04 Gasket not needed. Door white paneling is coming apart from whole door itself. Will need new door. Ordering door; ordrng 1 LW10912320 (dor-fip) and 1 W11223753 (nameplate)

Near W Sprague Rd, North Royalton, OH 44133
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDI02CRBS2 "Cc: not level, looks like piece is missingFound a block under unit. Placed it under leg. Op test ok"

Near Bunnell Ct, Cleveland, OH 44113
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Replaced frz slides, op test good"

Near Richmar Dr, Westlake, OH 44145
David R.

David R.

DISHWASHER MAYTAG MDB8989SHZ0 Customer had a lot of questions for unit. Checked over everything. Ran diagnostics cycle. All components test good. Answered customers questions. Good. Op test ok

Near Jaycox Rd, Avon, OH 44011
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS312SNHM03 "Cc doors unevenLeveled unit, adjusted height on FF door. Cust satisfied with unit leveling and door evenness. Removed protective wrap from under door handles. Op test good."

Near Mulberry Rd, Chesterland, OH 44026
Dan H.

Dan H.

RANGE WHIRLPOOL WFE320M0EW2 "Installed new harness and terminal block, op test good"

Near E 128th St, Cleveland, OH 44120
Brian M.

Brian M.

DISHWASHER FRIGIDAIRE LGID2478SF0A Cc unit has a burning smell Checked over all wires and connections and control board could not see any physical issues Ran test cycle no smells she may call to get second person opinion

Near Kevin Dr, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Cc unit making noise when door is closedCust stated unit will intermittently sound like a sewing machine for about 10-15 seconds. Ran diagnostics manual tests. Found damper motor loud and squeaky, customer confirmed that’s the noise. Unit needs damper control. ; ordrng 1 WPW10594330 (control)"

Near Billings Rd, Kirtland, OH 44094
Gabriel P.

Gabriel P.

COOKTOP GAS KITCHENAID KGCC566HBL04 Replace harness opt test ok

Near Ambleside Dr, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8500DC5 "Cc unit coding f6e2 Customer states unit will randomly code f6e2 and stop working.Ran diagnostics, found codes f6e2 for ui cannot hear acu and f2e1 for ui stuck button. Quoted customer for console and control for communication error. Customer is not repairing, is calling WP to see if they can get this covered."

Near Marrus Ln, Cleveland, OH 44143
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit not starting Checked power in to unit, 0v l1-l2-n. Checked breaker box, found an unmarked 30a breaker tripped. Breaker would not reset, feels broken inside. Advised customer she will have to contact an electrician at this point."

Near Karl Dr, Richmond Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR MAYTAG MSS25C4MGZ00 CC that the unit is not making ice. Checked the wires at the door. Found wires broken. Will need a new door. ; ordrng 1 LW11026429 (Door)

Near Friar Dr, Parma, OH 44134
Jason N.

Jason N.

DRYER MAYTAG MED5100DW1 "Cc unit still not drying Called wp techline, Leon, based on all tests, unit is operating as designed. Advise customer to ensure load size is optimal for sensor dry operation, as well as avoiding mixed loads. Use timed dry operation when needed. No repairs needed."

Near S Turtle Trail, Willoughby, OH 44094
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed new dispenser, op test good"

Near Bainbridge Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc Icemaker making ice, it ice not dispensing through door. Motor is not turning, can hear a low hum. Ordering motor and shaft.; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft)"

Near Westhaven Ln, Rocky River, OH 44116
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Customer complaint that ice chute door fell off, no damage, reinstalled, op test good"

Near Seneca Trail, Richmond Heights, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Cc of noise. Found noise coming from when damper is opening. Ordering damper control. ; ordrng 1 WPW10594329 (control)

Near Hidden Valley Dr, Rocky River, OH 44116
Corina B.

Corina B.

DRYER MAYTAG MEDC465HW "CC that the lid does not stay shut. Found the cabinet and frame is bent.Will need a new cabinet, frame and clips. ; ordrng 1 8533643 (Cabinet) and 2 W10854425 (Clips)s and 2 WP98234 (Clip)s and 1 W10806345 (Panel)"

Near Northcliff Ave, Brooklyn, OH 44144
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 The Lid catch has a split I did not see it last time I was here needs another lid ; ordrng 1 W11117421 (lid)

Near N Creek Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

FREEZER KENMORE 253.2274241 Not cooling found freezer temp on 67 degrees check compressor start device to make sure compressor running it was but its over heating and wattage is to high check evaporator it was dry theres is a leak on the system customer will not repair

Near Burrell Dr, Sheffield, OH 44054
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JCD2389GEB Installed new part unit tested good

Near Timberline Dr, Willoughby Hills, OH 44094
Gabriel P.

Gabriel P.

WASHER FRIGIDAIRE FAFS4272LA0 "Found lots of hair building on underneath glass door pushing gasket no more leaks,opt test ok"

Near Rome Beauty Dr, Amherst, OH 44001
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4915EW1 The hub ASSY was stripped out. Installed new part unit tested good ; used 1 W10528947 (HUB) from stock

Near Madison Rd, Thompson, OH 44086
Corina B.

Corina B.

DRYER MAYTAG MED3500FW0 CC that the door does not stay latched. Found the latch fell inside the door. Reattached the latch. Optest ok.

Near E 105th St, Cleveland, OH 44106
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Middle Rd, Pierpont, OH 44082
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GPS0 "New user interface was broken(see pic), reordering ; ordrng 1 W11165145 (Ui)"

Near Ashton Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

DRYER GE GFDS140ED1WW Installed belt. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near Kinsman Rd, Novelty, OH 44072
Gabriel P.

Gabriel P.

REFRIGERATOR GE GYE22HMKBES "Replace ice maker,opt test ok"

Near N Woodhill Dr, Amherst, OH 44001
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW "Previous tech company has installed start capacitor temperature control main control temp sensor. As far as cooling goes the machine is operating. There is a lot of frost buildup inside the freezer it does not have the fan blade kit with seals and silicone. ; ordrng 1 W10916494 (blade-fan), used 1 SHIPPING (shipping and handling) from stock"

Near Dalton Dr, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER GDT695SMJ0ES n/a Cc that top rack will not come out all the way Found top spray nozzle welds to have broken off and clip has broken away from cavity There is no fix for this issue other than replacing the tub and advised that they can remove top rack or leave it does not effect the rest of the dishwasher

Near Bean Rd, Chardon, OH 44024
Corina B.

Corina B.

DISHWASHER IKEA IUD9500WX3 "CC that the dishes are coming out dirty at the top and the upper rack is broken. Started a cycle with 4 cup on the top rack. No water in the cups. Found the pump not pushing the water threw the conduit. Will need a new conduit pump and motor.; ordrng 1 W10806701 (Pump and motor) and 1 WP8579224 (Feed tube), used 1 Shipping from stock"

Near W 26th St, Cleveland, OH 44113
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 CC that there is wet eking. Found a pin hole in the pesticide water. Will need to replace the plastic waterline with. Braid flex line or copper. Will need a plumber. Optest ok.

Near Robert St, Wickliffe, OH 44092
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHB0 "Cc not closing. Found unit needed to be leveled. Leveled, tested. Good. Op test ok"

Near Laura Ln, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIS29BBWH00 Cc of a leak from ceiling and leaking from evap area Found leak coming from filter head and water tank Found drip pan damaged and evap cover as well Needs filter head and tank evap cover and drip pan ; ordrng 1 W11168758 (reservoir) and 5 W11390781 (Wire tie)s and 1 W11194438 (housing) and 1 WPW10537710 (pan-drip) and 1 WPW10501260 (cover-evap)

Near Pumpkin Run, Rootstown, OH 44272
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint that unit is not making ice, confirmed, ran ice maker diagnostics found e5(thermistor is bad) error code, unit needs new ice maker; ordrng 1 W11294907 (Ice maker)"

Near Pomona Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 The fridge auger motor is not working when you press the auger switch in the door I can hear the relay at the main control board functioning I tested the wires at the auger motor it is not receiving power but it does have continuity from the auger motor to where it plugs into underneath the fridge the wiring harness is fine it needs a man control the main control board is not sending power; ordrng 1 W11088499 (cntrl-elec)

Near Nelmar Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

DISHWASHER/B-IN MAYTAG MDB7959SKZ0 Pump not running everything else work ; ordrng 1 W11416363 (ASS PUMP )

Near Redhill Dr, Lorain, OH 44052
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Found correct part number wrong part, in evaporator box. Re ordering evaporator; ordrng 1 W10917531 (evaporator)"

Near Sugar Bush Ln, Gates Mills, OH 44040
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT106TFDB01 "The unit is not cooling. There is not heat transfer the unit needs a evap and compressor. EST only ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Pymatuning Lake Rd, Andover, OH 44003
Corina B.

Corina B.

WASHER KENMORE 110.249423 "CC that the unit will not spin. Found the agitator dogs are worn. Started a cycle. When spin the basket is not moving. ; ordrng 1 80040? (Agitator dogs) and 1 3360629 (Gearcsae) and 1 W10820043 (Basketdrive) and 1 285753A (Coupling), used 1 Shipping from stock"

Near Claymore Blvd, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Found evaporator frozen again calling whirpool tech spoke to jowell explain him that I have done everything the service pointer ask me to do and still freezing up he said they no longer want to repair it, unit not reparable ; O-emld tckt"

Near Greystone Dr, Amherst, OH 44001
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc will shut off 10-15 mins into cycle. Ran normal wash, water entered unit, did not hear wash motor turning on. Error codes 4-3, 7-1. Wash motor isn’t running. Getting power from control. Will need wash motor. Gave estimate to customer. Customer paid SVC. Do not order parts.*** customer wants to call whirlpool. If parts are authorized, order control W10904714 as well.; ordrng 1 W11087376 (pump&motor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Fairfield Dr, Avon, OH 44011
Jason N.

Jason N.

DISHWASHER FRIGIDAIRE FDB421RFS3 "Cc unit leakingRan wash cycle, found small drip from rubber inlet tube, small tear. Enough line left to cut back to good rubber. Reinstalled tube to inlet valve. Ran wash test, no leaks. Customer stated he also needs a door spring, one broke a few months ago. Confirmed right door spring broken, ordering door spring. ; ordrng 1 154430501 (spring,door), used 1 SHIPPING (shipping and handling) from stock"

Near Bauer Ln, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER/B-IN MAYTAG MDB8959SKW0 "Cc unit will not pump out, error code f9Ran diagnostics, confirmed code f9-1 for product not draining. Ran wash cycle then cancel drain, pump noisy, not pumping water. Pulled drain pump found pieces of drain pump impeller. Unit needs drain pump. Still waiting on pre Id drain pump to arrive at customers. Will use on next visit.; saved tckt"

Near Hopkins Rd, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not washing Found error for wash motor not running Found sump getting power Needs sump assembly Est only ; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near E 179th St, Cleveland, OH 44119
Dan H.

Dan H.

DRYER WHIRLPOOL GGQ8811PW1 "Customer complaint that unit runs for a couple minutes then shuts off, confirmed, found door switch broken, unit needs new door switch; ordrng 1 WP3406107 (Switch), used 1 SHIPPING (shipping and handling) from stock"

Near Stratford Ave, Rocky River, OH 44116
David R.

David R.

WASHER WHIRLPOOL WTW5610XW3 "Cc not draining or not spinning out water. Error codes, F7E1, F7E7, F5E1. Found bottom of motor chipped, causing belt to rip. Would suggest also replacing pulley assembly as well. Motor, pulley, belt needed. ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"

Near Church Dr, Lorain, OH 44053
Dan H.

Dan H.

MICROWAVE GE JVM1540DN1BB "Customer complaint that buttons are not working and sometimes unit starts on its own, confirmed, found several keys unresponsive, unit needs new control panel, customer does not want repair ; ordrng 1 WB56X10822 (CNTRL pnl), used 1 SHIPPING (shipping and handling) from stock"

Near Cedarwood Dr, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "I took the freezer light out of the ceiling I jumped the wire connectors all the lights in the freezer turned on the unit just needs the light module. EST only ; ordrng 1 W10695459 (module), used 1 SHIPPING (shipping and handling) from stock"

Near Lockwood Rd, Perry, OH 44081
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Installed ice maker and harness, ice maker cycling not filling. Cycled ice maker again, found ice maker only sending out 3.0 volts. Found water valve receiving 3v. Disconnected water valve, cycled ice maker. Found voltage returned. Needs water valve; ordrng 1 WPW10179146 (valve-inlt)"

Near Truman Ave, Wickliffe, OH 44092
Dan H.

Dan H.

RANGE MAYTAG MER5730BAW "Customer complaint that broil element would not turn on, customer turned off breaker then broil element would not turn off, element tests good, control is constantly sending 240vac to broil element , unit needs new control, part is no longer available ; ordrng 1 74006186 (CNTRL)"

Near Nottingham Pkwy, Avon, OH 44011
David R.

David R.

WASHER MAYTAG MVWB725BW0 "Cc noise, not spinning out clothes. F51 error code. Went to test out RPS sensor, also found part from hub coming apart. Will need bearing kit, sensor and hub. Gave estimate to customer, do not order parts ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10178988 (sensor), used 1 SHIPPING (shipping and handling) from stock"

Near Charleston Ave, Avon Lake, OH 44012
Jason N.

Jason N.

ICEMAKER KITCHENAID KUIC15PRXS1 "Installed water pump. Ran ice maker test, good flow over evap plate. Op test good."

Near Perennial Ln, Mentor, OH 44060
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit not drying, no heat, airflow card didn’t fall offCustomer showed popCustomer states they’ve had vent airflow issues in the past. Unit is now not heating, the airflow card they have to test unit for airflow did not fall off, this denotes an airflow issue. Checked airflow at vent outlet, no airflow. Venting is 100% blocked. Checked airflow from unit, good airflow. Found thermal fuse and thermal cut off both open. Replaced using truck stock. Advised customer that she will have to have vent issue remedied before using unit.; used 1 279816 (CUTOFF), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Culver Blvd, Mentor, OH 44060
Jason N.

Jason N.

WASHER ROPER RTW4516FW2 "Cc unit turned on by itself. Customer stated she had a load of wet clothes in unit, the unit turned on later and drained. She has used it since without a problem. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Unit is working as designed."

Near Lakeshore Blvd, Eastlake, OH 44095
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSRJ25CNST00 "Cc unit not making ice and water dripping Ran test harvest ice maker functioning Found bucket eye not reading that basket is empty Needs eye and transmitter Est only ; ordrng 1 W10757851 (optic bd set ref), used 1 SHIPPING (shipping and handling) from stock"

Near Tudor Cir, Brecksville, OH 44141
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint that unit is leaking, found unit leaning slightly forward, leveled, started normal wash cycle, no leaks no, op test good"

Near Elmwood Rd, Bay Village, OH 44140
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Cc unit not making ice Found ice fan running but extremely weak and getting e5 error on ice maker Needs ice maker fan and icemaker ; ordrng 1 W11294907 (icemaker) and 1 W10846539 (evaporator fan blade)

Near Coit Rd, Mantua, OH 44255
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD7800XW0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Beach Dr, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Recovered refrigerant, found a leak on the cap tube, soldier cap., pulled 28”vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

Near Westfield Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Customer complaint that unit started making noise and is not heating, confirmed, issue is on the high voltage side, capacitor and diode test good, unit needs new magnetron ; ordrng 1 W10754299 (Mag)"

Near Woodside Crossing N, Strongsville, OH 44149
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7000DW4 CC that there is a loud noise when turning on. Found water in the tub. Drained the water. Found a nail in the drain pump. Ran diag cleared codes. Started a drain then added water. Unit drained. Ran a rinse and spin. Optest ok.

Near Northwood Tr, Strongsville, OH 44149
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC1 Installed new part unit tested failed The unit has a F7E2 main control overheating software failure ; ordrng 1 W11322901 (cntrl-elec)

Near Fieldstone Ave, Conneaut, OH 44030
David R.

David R.

STACK W/D WHIRLPOOL WET4024HW0 Replaced part. Ran a spin cycle. Unit locked and unlocked. Cleaned out lock area. Good. Op test ok

Near W 14th St, Lorain, OH 44052
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc unit not cooling properly Found freezer door propped open due to ice behind drawer Cleared out ice and steamed evap wall OP Test Ok

Near Eddy Rd, Cleveland, OH 44108
Gabriel P.

Gabriel P.

REFRIGERATOR GE PFE28RSHHSS Replace parts opt test ok

Near Songbird Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit is not making ice, freezer section temperature at 43 degrees, fresh food section temperature at 53 degrees, partial frost pattern on freezer section evaporator, unit needs new compressor and fresh food section evaporator, parts and labor covered under extended warranty ; ordrng 1 W11116006 (Evaporator) and 1 W10832994 (Compressor)"

Near Fairwinds Dr, Strongsville, OH 44136
Dan H.

Dan H.

WASHER WHIRLPOOL MVW6230HW0 "Customer complaint of f0e2 error during delicate and wrinkle control cycles, pressure hose is clear, unit needs new control; ordrng 1 W11419173 (Cntrl)"

Near Doe Dr, North Olmsted, OH 44070
Joe O.

Joe O.

RANGE WHIRLPOOL WFG505M0BS3 "Cc: seal coming loose, side panel dentedFound huge dent in side panel. Found glass seal falling out. Corrected seal. All components seem functional. Needs side panel; ordrng 1 W10816993 (panel-side)"

Near OH-303, Streetsboro, OH 44241
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Cc unit gasket bending, not sealing Found door gasket not sealing in upper left and lower left corners. Some condensation forming in unit. Replaced gasket using customer supplied pre I’d part. Steamed gasket pliable to make a good seal to cabinet. Op test good."

Near Cresthaven Dr, Willowick, OH 44095
Joe O.

Joe O.

DRYER SAMSUNG DV48H7400EW/A2 "Cc: not heatingFound element open. Needs element assembly; ordrng 1 DC97-14486A (ELEMENT ASSEMBLY15786), used 1 SHIPPING (shipping and handling) from stock"

Near S Park Dr, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 Installed freezer door. Ran operational test on all functions. Op test good.

Near Lakeshore Blvd, Eastlake, OH 44095
Corina B.

Corina B.

DISHWASHER KITCHENAID KDPM604KPS0 Replaced the pump and motor. There is floor damage from the dishwasher leaking. Took pictures. Optest ok

Near Bassett Rd, Westlake, OH 44145
Jason N.

Jason N.

RANGE WHIRLPOOL WFG111SVQ0 "Cc unit oven not working, gas shutoff handle is brokenRan bake test, ignitor weak glow, pulling 2.5a. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Op test good. Advised customer that I cannot repair gas shutoff, he would most likely have to contact a plumber or his local gas company. ; used 1 12400035 (IGNITER) from stock"

Near Cornwall Rd, Rocky River, OH 44116
Joe O.

Joe O.

STACK W/D MAYTAG MLG2000AWW Cc: long dry timesFound unit has good heat and air flow. Found no air flow coming out the vent of the house. Advised customer to have venting checked. Cust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Unit functioning as designed. Op test ok

Near Hampshire Ct, Beachwood, OH 44122
Dan H.

Dan H.

DISHWASHER GE GLDT690TWW0 "Customer complaint that latch broke, found latch broken, unit needs new latch; ordrng 1 WD13X23417 (Latch), used 1 SHIPPING (shipping and handling) from stock"

Near Hospice Way, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 Installed new part unit tested good

Near Lakeview Dr, Mentor, OH 44060
Brian M.

Brian M.

RANGE MAYTAG MGR6600FZ1 Cc unit not always igniting in oven Found outlet to be properly polarized Ran test bake unit just clicking Replaced spark control board Ran several test temp bakes let each temp regulate 5 times OP Test Ok

Near W 22nd St, Cleveland, OH 44109
Jeff M.

Jeff M.

DRYER GE GTD42EASJ1WW Installed new part unit tested good

Near Carroll Ave, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 Shaft on gearcase was seize with the basket will not come out try pounding it out for two hours call senior tech bj spoke to him on video chat advise me to try other things to take gearcase out it did not work ordering inner and outer tube ; ordrng 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)

Near Stanford Ave, Elyria, OH 44035
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new part unit tested good

Near Plymouth Brown Rd, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW4 "Installed new lid, op test good"

Near Harvest Ridge Way, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR AMANA ART318FFDW06 Found leak at lock ring connector on evap. Will need a new evap. Will need a lock ring tech. Schedule for 3 job count. Sealed system repair.; ordrng 1 W11407409 (EVAP)

Near Chestnut Commons Dr, Elyria, OH 44035
David R.

David R.

RANGE WHIRLPOOL WFE505W0JZ0 "Cc unit display not lighting up correctly, oven not working. Found main harness burnt and shorted out control. Elements test good. Ordering control and main harness*** ; ordrng 1 W11314391 (cntrl-elec) and 1 W11416047 (MAIN HARNESS )"

Near OH-511, Wellington, OH 44090
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LGHT1846QP0 "Cc: frost build up in freezer, water leaking from ice maker, gasket not sealing properlyFound gasket not sealing completely. Adjusted gasket. Found unit leaking from ice maker. Needs ice maker; ordrng 1 241798231 (ICE MAKER)"

Near OH-43, Mogadore, OH 44260
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW4 The unit had a loss of power code I cleared the code recalibrated the machine manually cycled the water valve strain pump unit tested good

Near Furnace Rd, Conneaut, OH 44030
Joe O.

Joe O.

DRYER WHIRLPOOL GEW9260PW0 Installed listed parts. Ran test cycle. Op test ok

Near Chadbourne Rd, Shaker Heights, OH 44120
David R.

David R.

WASHER KENMORE 110.248523 Replaced part. Tested. Good. Op test ok

Near Forest Park Dr, North Ridgeville, OH 44039
David R.

David R.

WASHER MAYTAG MVWB765FW1 Replaced parts. Ran test 51/52. All components working. Good. Op test ok.

Near Telegraph Rd, Elyria, OH 44035
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW2 The was clips under the tub

Near McKinley Ave, Conneaut, OH 44030
Dan H.

Dan H.

WASHER WHIRLPOOL WTW6340WW0 "Customer complaint that it sounds like gravel is in the washer, ran drain and spin cycle, no unusual noises heard, started normal wash cycle, unit filled and began agitating, no unusual noises heard, no gravel found in unit, unable to duplicate the problem , unit is operating as designed"

Near Doria Ct, Strongsville, OH 44149
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT970SAHV0 Installed sump and rack adjuster Ran test cycle OP Test Ok

Near Hedgecliff St, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS02FRSS1 Installed sump assembly Ran test cycle OP Test Ok

Near Capilano Dr, Solon, OH 44139
Jason N.

Jason N.

RANGE WHIRLPOOL WFG550S0HZ1 Installed oven door hinges and control. Ran bake test to 300 degrees. Op test good.

Near Northcliff Ave, Brooklyn, OH 44144
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc: not dispensing water, not dispensing iceFound ice build up under ice bin. Removed ice build up. Unit dispensing water and ice. Checked all gaskets and seals. Op test ok"

Near Rolliston Rd, Shaker Heights, OH 44120

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