Service History 45 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Willowick, OH 44095

Jason N

Job Details: 07/06/2023

"Cc unit not dispensing IceRan ice dispense test, no ice dispense but can hear auger motor working. Pulled ice container, found coupling on bottom of ice container completely rounded off. Pulled coupling out of dispense housing, checks good, no damage. Unit will need ice container replaced. Customer can install ice container, no return visit needed. ; ordrng 1 W11347840 (Ice container)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lakewood, OH 44107

Angel

Job Details: 07/06/2023

"Cc that unit was mot spinning. Confirmed cc, found hub stripped replaced hub and belt because the belt was loud tested unit so customer can see problem and sound got fixed opt test good.; used 1 W10528947 (HUB), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Brooklyn Heights, OH 44131

Marie V

Job Details: 07/06/2023

"Cc that the unit is not making ice. Confirmed, took temps freezer at 4* and fresh food section 42*. Ran step 56 no error codes, step 45 no water coming in. Found water liner is frozen. Verify ohns on heater 1.6kohms. Pass, also getting 120v. Cycled ice maker and it filled up with water. Advice cust to monitor but is line keeps freezing will need new control. ; ordrng 1 W10807590 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Brecksville, OH 44141

David R

Job Details: 07/06/2023

"Cc unit locked. Found F3E1 water level sensor error. Pressure hose is good, not clogged or kinked. Drain housing area is clear. Followed tech sheet. Will need new water level sensor. Gave estimate to customer; ordrng 1 WPW10448876 (Water level sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Bedford, OH 44146

Bill

Job Details: 07/06/2023

"Cc error codes f3e2, confirmed cc cleared codes from diagnostics. Opened up console and ohms tested water valve found open, replaced valve from truck stock. Opt test good.; used 1 W11165546 (Valve) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model AFFC1466DW4

Near Ashtabula, OH 44004

Joe O

Job Details: 07/06/2023

Found liner cracked. Found unit has insulation issue in door. Liner discontinued. ordrng 1 5303917276 (insulation-dr) and 1 216829104 (panel-lid(discontinued))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ09

Near Cleveland, OH 44124

Manny

Job Details: 07/06/2023

"Cc handle falling off, Reattach handle opt test ok"

We serviced a

GE RANGE

Model J2B900BEF1BB

Near Mentor, OH 44060

Joe O

Job Details: 07/06/2023

Cc: flames not burning properlyFound burners are designed to be uneven burn. Advised customer unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Aurora, OH 44202

Brian M

Job Details: 07/06/2023

Installed latch and strike OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 07/06/2023

"Cc unit frosting up on the FZ door, verified and door not sealing, door liner looks warped and separated from ice compartment housing preventing the door from closing all the way, and when it does the pressure from the housing push it back open, remove ice container and housing and try to reset and no luck still not sitting flush, unit needs FZ door; ordrng 1 W11572303 (Fz door)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Rocky River, OH 44116

Angel

Job Details: 07/06/2023

Cc that when unit is sensing it was making a squealing noise or on the spin. So I replaced belt and cam tested unit with some towels and was sounding as should opt test good made sure to let them know full load is about 6 to 8 towels and 2 tablespoons of detergent should be enough to wash clothes.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

Marie V

Job Details: 07/06/2023

"Cc that unit is not spinning the clothes out and control was replaced still having issues. Ran diag found error code f7e4 basket reengagement failure f6e3 communication error f6e1 communication acu , hmi , f7e7motor unable to reach target rpm f3e3 inlet water temp fault. Ran auto test unit does not spins and clicks. Tilted unit and removed rotor, and found slider is broken. Replaced from t/s. Ran dlms calibration and factory, tested pass. Op test ok; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9500TC0

Near Avon, OH 44011

Marie V

Job Details: 07/06/2023

"Ccwhen trying to use unit will show error code f01. Confirmed , rebooted unit, still nothing. F01 means primary control failure. Will need new control. Part is discontinued. ; ordrng 1 W10141671 (Control, discontinued)"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Grafton, OH 44044

David R

Job Details: 07/06/2023

"Cc unit not agitating. Found shifter error code, worn belt. Replaced shifter and belt from t/s. Found agitator stripped, and dogs cam stripped. Ordering screws, dog cam, agitator. ; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw) and 1 285809 (Cam agitator) and 2 WPW10273971 (Screw)s, used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH01

Near Seven Hills, OH 44131

Bill

Job Details: 07/06/2023

"Cc water leaking, confirmed cc found frame separated from cabinet allowing warm air to enter ff creating condensation. Called WP tech line, will be sent up the chain for review."

We serviced a

KITCHENAID DISHWASHER

Model KDFE194DBL0

Near Cleveland, OH 44103

Jason N

Job Details: 07/06/2023

"Cc unit not powering on, only control light blinksFound unit in Control Locked status. Unlocked controls by holding control lock button for 5 seconds. Started normal wash cycle. All functions tested good. Op test good."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Mayfield Heights, OH 44124

Jason N

Job Details: 07/06/2023

"Installed main control, console and blower fan. Ran cooktop burner tests and oven bake test to 350 degrees. All functions passed, no faults. Op test good."

We serviced a

GE REFRIGERATOR

Model ZISB42EMB

Near Westlake, OH 44145

Angel

Job Details: 07/06/2023

"Cc that unit is not cooling. Confirmed cc, both sections were in the 70* verified compressor and it was running and condenser fan as well this unit has the evaporator on top of refrigerator its an old builtin refrigerator found its completely frosted over and fan on evaporator is bad as well will need fan and defrost thermostat but its discontinued the estimate showing on there is just for the fan.; ordrng 1 WR60X30349 (Evap fan) and 1 WR50X0109 (Defrost thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/06/2023

"Cc that the unit is shaking and going from rinse to spin and light for spin does not comes on then unit goes back to rinse and back to spin. Ran diag found error code F7e5 , tested unit worked ok. Replaced shifter from T/S and ran calibration, leveled op test ok"

We serviced a

GE RANGE

Model JGP975SEK2SS

Near Oberlin, OH 44074

David R

Job Details: 07/06/2023

"Cc FL burner will not ignite when turning the knob, customer said they spilled water on that knob and most likely shorted. Will not spark when turning knob but can activate and start igniting when using other knobs. Will need spark harness. WB18T10388 harness is NLA, Discontinued. Gave part number to customer."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258DEE00

Near Seven Hills, OH 44131

Bill

Job Details: 07/06/2023

Replaced damper opt test good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Westlake, OH 44145

Angel

Job Details: 07/06/2023

"Cc that unit is making loud sound. As of now unit is not making the sound but she played me a video it sounds like the condenser but cant pin point really what it is, made sure the evap or fan wasnt frosted over and they werent so I ran some test in diagnostics for compressor and fan and could hear the noise and it was coming from the condenser. I was going to install some foam padding that whirlpool asked me to use once but I was out of it so will be ordering some foam sleeves.; ordrng 4 W11661094 (Sleeves)s"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/06/2023

"Cc that the unit is making a loud noise and last cycle it did not spin the clothes out. Ran diag found error codes f0e5 off balance load, f0e3 overload and f7e7 motor unable to reach target rpm. Tilted unit found unit has been scratching on floor and it removed cam bolt. Replaced cam from T/S and belt, tested unit. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Oberlin, OH 44074

David R

Job Details: 07/06/2023

"Replaced motor, heater and sensor. Ran diagnostics, all components working, no leaks. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Garfield Heights, OH 44125

Bill

Job Details: 07/06/2023

"Cc not drying, could not confirm ran diagnostics, no codes. Ran auto test passed, ran ohms test on heating element, passed. Ran voltage test to element, passed. Unit operating as intended. Instructed customer to use rinse aid."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Cleveland Heights, OH 44106

Manny

Job Details: 07/06/2023

"Cc unit got a little warm and wanted to make sure everything is good, verified and temps at 42 in ff and 7 in fz, noticed a lot of humidity in the Ff, all components checked out and unit is cooling properly, most likely caused by the door staying open, advise customer to make sure door is shut all the way, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Cleveland, OH 44106

Manny

Job Details: 07/06/2023

"Replaced control, latch and strike, ran calibration and diagnostics cycle, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Mentor, OH 44060

Jason N

Job Details: 07/06/2023

"Cc unit water remains in tubRan diagnostics, found code f9e1 for long drain. Ran manual drain pump test, pump only lightly humming. Quoted customer for drain pump replacement. Emptied water from tub, installed drain pump from misc truck stock. Ran auto test cycle. All functions passed. Op test good. ; used 1 W10876600 (Pump-water) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Joe O

Job Details: 07/06/2023

Cc: not startingFound error code f7e4(basket re engagement failure) f7e3(basket engaged during wash). Ran auto test. Found unit not shifting. Replaced actuator. Ran auto test and calibration. Ran quick wash. Op test ok ; used 1 W11481722 (actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Painesville, OH 44077

Joe O

Job Details: 07/06/2023

Cc: ice maker filling directly into ice binReseated fill tube? Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/06/2023

Cc no water Found connector not connected on board all the way Ran diagnostics found no spin or agitating Something is causing a short ; ordrng 1 W11543994 (Control) and 1 W11026785 (motor-drve) and 1 W10913953 (Actuator) and 1 W11395618 (Cap)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/06/2023

Called whirlpool Stated to remove foam and add the new parts but the foam strips received are twice as thin as current foam on styrofoam housing There is no real recommendation or placement they advised to just stick it so there is no gaps Removed bladder and installed quick connects to easily remove bladder in the future Added seal tape all around tower and evap cover; used 2 WR02X11330 (5/16 UNION) from stock

We serviced a

MAYTAG DRYER

Model MGDB835DC4

Near Chesterland, OH 44026

Brian M

Job Details: 07/06/2023

Cc of noise Found idler pulley not rolling Replaced using repair kit ; ordrng 1 4392067 (DRYER REPAIR KIT)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Perry, OH 44081

Jason N

Job Details: 07/06/2023

"Cc unit runs but doesnt heatCustomer stated her old dryer did the same thing which is why she recently purchased this new unit. Checked voltage out at receptacle, reading 75v from L to L, 118v from L to N. Receptacle missing L2 leg. Tried turning breaker off then back on. Breaker will not reset properly. Advised customer she will need to contact an electrician to have breaker replaced."

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Madison, OH 44057

Joe O

Job Details: 07/06/2023

Installed ui. Tested. Op test ok . Advised customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Chardon, OH 44024

Brian M

Job Details: 07/06/2023

"Cc no ice Found wire harness to door damaged Needs freezer door ; ordrng 1 LW11202405 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Mentor, OH 44060

Joe O

Job Details: 07/05/2023

"Cc: frosting in ff section, not coolingFound temps at 38 in ff section, 3 in freezer. Found in diagnostics ff evap thermistor is reading 104 degrees. Ohmed out thermistors from evap cover. Thermistor out of range. Needs evap coverCustomer stated they will install the part.; ordrng 1 W11167902 (cover-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HSDASS

Near Elyria, OH 44035

Marie V

Job Details: 07/05/2023

"Cc that unit is not making ice or cooling. Took temps 40s* in freezer and 50s* in fresh food section. Took rear cover off and found compressor us HOT to the to touch, put kill a watt meter in, showing over range drawing 13. amps. Compressor shuts down, unit will need new compressor. Cust will not fix. ; ordrng 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Andover, OH 44003

Brian M

Job Details: 07/05/2023

"Installed listed parts from previous techs diagnostics Test no good Unlit will not spin or agitate Not receiving power from control Found moisture all over bottom of unit, bottom cover also missing Will need control and belt cover ; ordrng 1 WH19X27495 (harness main green) and 1 WH44X25306 (washing machine belt) and 3 WH02X24154 (scr 1/4-20 tt hxt .4)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Lorain, OH 44053

Angel

Job Details: 07/05/2023

"Replaced main board, ui, but did not replace ice maker because wrong one was ordered explained to customer that the water line was frozen and couldve been the main reason so will leave old ice maker on and I added permagum around ice maker fill line to keep the cold from getting to it and not freeze will order ice maker but customer stated if it starts making ice he will call to cancel if anything office to schedule because part is out of stock.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Aurora, OH 44202

Bill

Job Details: 07/05/2023

"Cc door seals tearing, confirmed cc. Replaced door seals and mullion, checked seals opt test good"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland Heights, OH 44118

Manny

Job Details: 07/05/2023

"Replaced parts ordered, ran test cycle, opt test ok took cores for return"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Bay Village, OH 44140

Marie V

Job Details: 07/05/2023

"Cc that unit is not working doing same thing. Confirmed, tilted unit found capacitor has became disconnected, corrected and used thicker screw so it stays in place . Tested unit. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HV0

Near Lyndhurst, OH 44124

Jason N

Job Details: 07/05/2023

Installed thermostat. Checked all connections to ensure no other issues. Plugged in unit and ran heat test for 1 min w/water. Heat test good. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW2

Near University Heights, OH 44118

Jason N

Job Details: 07/05/2023

Installed control panel using customer supplied part. Tested burners and bake/broil functionality. All tested good. Op test good.

We serviced a

MAYTAG RANGE

Model MGR8700DS0

Near Highland Heights, OH 44143

Joe O

Job Details: 07/05/2023

Installed dsi board. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Westlake, OH 44145

Marie V

Job Details: 07/05/2023

"Cc that unit took a long time to make ice it was not making ice for 2 days. Took temps 0 in freezer and 39* fresh food section. Ice maker stared working for cust. Ran step 56 no codes, step 57 all workinh good. Step 46 to teste water valve, step 18 for sensor and step 36 for the fan. All working as designed. Cant duplicate issue. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ1

Near Solon, OH 44139

Bill

Job Details: 07/05/2023

"Unit not heating, confirmed cc after unsuccessfully locating the issue. Found to be timer bad, gave customer estimate on repairs. Customer chose not to continue repairs at this time.; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDC4650AWW2

Near Lakewood, OH 44107

Marie V

Job Details: 07/05/2023

"Cc that unit leaks when in use. Confirmed, found unit leaking from tub, has a crack. And part is discontinued .; ordrng 1 W10142297 (Tub discontinued)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44102

Marie V

Job Details: 07/05/2023

"Cc that unit is loud, tested unit, not agitator, found shifter needs to be replaced, when removed cam found lots of grease from gearcase. Unit will need new, washplate, gearcase, belt, shifter and cam. ; ordrng 1 W10913953 (Shifter) and 1 W11454372 (Gearcase) and 1 W10919191 (Washplate)"

We serviced a

MAYTAG DRYER

Model MGDB835DC4

Near Seven Hills, OH 44131

David R

Job Details: 07/05/2023

Replaced repair kit. Tested. Good. No noises. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Windham, OH 44288

Brian M

Job Details: 07/05/2023

"Cc unit not spinning Customer tried replacing lid lock and broke latch Needs strike, over rode strike and found tub hub damaged Advised on repair and the possibility of needing to replace both hub and wash Plate ; ordrng 1 W11252738 (strike) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PSB48YSNB

Near Brecksville, OH 44141

David R

Job Details: 07/05/2023

"Replaced drain tube and heater kit, replaced FZ fan motor. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Parma, OH 44129

David R

Job Details: 07/05/2023

Cc unit making noise when trying to start. Found a piece of latch broken. Had one from surplus. Replaced. Tested. Good. Op Test Ok.; used 1 W11513248 ( Latch) from stock

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GP0

Near Shaker Heights, OH 44122

Bill

Job Details: 07/05/2023

"Cc door not staying up, confirmed cc no resistance from door cables. Took off lower panel and examined the cables, found one of the cables broken off at the tip. Ordered new cables and spring, customer paid in full. Scheduled follow up for 5/13 on customers request.; ordrng 1 8194001 (Cable) and 1 WP8270020 (Sping), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Mentor, OH 44060

Jason N

Job Details: 07/05/2023

"Cc unit vibration noise Customer states the unit makes a buzzing/vibration noise which seems to get louder as it runs. Ran m/s for entitlement, unit is under a yr. Ran dryer op test, confirmed noise. Found noise originating from loose vent clip in rear of unit. Correct clip install, reran test cycle for several minutes. No abnormal noise present. Op test good."

We serviced a

WHIRLPOOL WALL OVEN

Model KODE507ESS20

Near Aurora, OH 44202

Brian M

Job Details: 07/05/2023

Installed ui OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Painesville, OH 44077

Jason N

Job Details: 07/05/2023

"Cc unit interior lights not workingIdentified failed LED module in freezer. Per s code S191AQ, replaced module using customer supplied pre Id part. Illumination restored to entire unit. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Cleveland, OH 44113

Marie V

Job Details: 07/05/2023

"Cc that unit was freezing food in fresh food section and then stopped freezing in freezer. Confirmed, temps are over the range, found evaporator has huge block of ice. Will need sealed system repair ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier) and 1 TJAF1200 (Tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Parma, OH 44134

David R

Job Details: 07/05/2023

"Replaced valves, tested, no leaks in or outside of drum. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB04

Near Highland Heights, OH 44143

Brian M

Job Details: 07/05/2023

Installed icemaker and diffuser OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7232HC1

Near Painesville, OH 44077

Jason N

Job Details: 07/05/2023

"Cc unit making a grinding noise at the cycle during spinChecked under unit, found rotor mount bolt had fallen out. Reinstalled mount bolt and torqued. Ran drain and spin test. Unit spun properly and no abnormal noises. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Painesville, OH 44077

Jason N

Job Details: 07/05/2023

"Cc unit not preheating properlyCustomer stated unit does not quite reach preheat temp. Ran bake test to 350 degrees, oven reached 350 degrees. Calibrated oven +10 degrees. Unit preheated properly. Set oven temps to 400 degrees. Oven preheated and cycled properly."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS11

Near North Royalton, OH 44133

David R

Job Details: 07/05/2023

"Cc replaced bulb, shorted out, put a new bulb in not turning off. Control board shorted relay. Ordering control, bulb, holder.; ordrng 1 W11545876 (Control) and 1 8206232A (Bulb) and 1 W10210871 (Holder)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Strongsville, OH 44136

David R

Job Details: 07/05/2023

"Cc unit was flashing lights, not anymore, says everything is working correctly. Checked over. No error codes. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model LSN2000LW0

Near Perry, OH 44081

Jason N

Job Details: 07/05/2023

"Installed gearcase, clutch and pads. Ran wash/agitation and then switch over to drain and spin. All functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near North Ridgeville, OH 44039

David R

Job Details: 07/05/2023

"Cc unit leaking from back, caused damaged to floors, water under floors. Took pics of floor. Found leaking from water valve when getting water, it will need and keep a slow steady drip. Will need new water valve. ; ordrng 1 W10865826 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE DRYER

Model FFLE4003QT0

Near Berea, OH 44017

Angel

Job Details: 07/05/2023

Replaced heating element tested unit opt test good.

We serviced a

MAYTAG WASHER

Model MVW4505MW

Near North Olmsted, OH 44070

Angel

Job Details: 07/05/2023

"Cc that washer will not pass the fill light and never washes. Confirmed cc, will not pass the fill because drain hose is on floor explained to customer drain hose has to be at least 38 high for u it to function properly because if not water will just siphon out will its filling causing the issue opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near East Cleveland, OH 44112

Manny

Job Details: 07/05/2023

"Replace pump motor, opt test ok"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Euclid, OH 44117

Manny

Job Details: 07/05/2023

"Replaced igniter and DsI board, ran bake test opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTB2154DRA

Near Beachwood, OH 44122

Bill

Job Details: 07/05/2023

"Cc water leaking, confirmed cc found water working down through the vents from freezer to fridge, pulled back panel from freezer and steamed the drain line."

We serviced a

WHIRLPOOL WASHER

Model LAT9200BAW

Near Cleveland, OH 44119

Manny

Job Details: 07/05/2023

"Cc unit leaking from the bottom, verified and outer tub had some rust hole and water coming through, tub is discontinued,; ordrng 1 205484 (outer tub(discontinued)), from stock"

We serviced a

WHIRLPOOL DRYER

Model WED86HEBW0

Near Bay Village, OH 44140

Angel

Job Details: 07/05/2023

Cc that unit will not start. Verified and unit starts but stops. Checked to make sure it wasnt loosing power and found that the power is crossed from L1 to L2 has 120vac and from neutral to L1 has 240vac. Explained to customer that they will have to get an electrician to fix issue and if anything to give us a call back.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Euclid, OH 44132

Manny

Job Details: 07/05/2023

"Cc u it not heating, verified and not glow on igniter, replaced igniter with TS#12400035 opt test ok.; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Wickliffe, OH 44092

Manny

Job Details: 07/05/2023

"Cc unit not working, found, cap hanging on the bottom and damaged, replaced cap with TS#W11395618, ran test cycle, opt test ok; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG DRYER

Model LDE7500ACW

Near Westlake, OH 44145

Angel

Job Details: 07/05/2023

"Cc that dryer is not heating. Tested unit and its not tumbling found belt broke will need belt reolaced.; ordrng 1 WPY312959 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model krfc300ess07

Near Cleveland, OH 44113

Marie V

Job Details: 07/05/2023

"Replaced water valve, tested dispenser with cust, no leaks. Op test ok"

We serviced a

AMANA DRYER

Model Ned4655ew1

Near Rocky River, OH 44116

Marie V

Job Details: 07/05/2023

"Cc that unit is making a loud noise . Confirmed, found screw between seal and drum. Corrected issue. Op test ok"

We serviced a

MAYTAG DRYER

Model LDG7314AAE

Near University Heights, OH 44118

Bill

Job Details: 07/05/2023

Changed flame sensor. Opt test good

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Shaker Heights, OH 44120

Bill

Job Details: 07/05/2023

"Customer explained that the issue of leaving detergent behind was intermittent, could not confirm after running a couple of test cycles I was able to notice water input decreased. Further conversation with customer, found out unit didnt stop at one point. Ordered control board and water valve, office to follow up control board not in stock; ordrng 1 W11633362 (Control) and 1 W11614515 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Lorain, OH 44052

Angel

Job Details: 07/05/2023

Cc that temperatures started rising again. Verified temps and freezer was at 17* and ff section at 46*. Found freezer evap frosted over but I replaced all harness on evap and main board called BJ explained issue and he had me check wattage on heater to see if it was functioning and it was it had 456watts so harness is working also put unit into a 8hr defrost instead of an auto defrost also noticed the power supply board was smelling like burn plastic so I will reorder main board and order power supply board. ; ordrng 1 W10830278 (Power supply board) and 1 W10843055 (Main board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Conneaut, OH 44030

Jason N

Job Details: 07/05/2023

"Cc unit not drying dishesCustomer stated on one occasion, the unit stopped washing the dishes, dishes were dirty and no water was being sprayed. Unit has since washed fine, but since that occasion, unit had stopped drying dishes. Ran diagnostics, found code 7-1 for no heat. Ran test cycle in entirety to reset heater lockout. Heater turned on the end of the cycle. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Cleveland, OH 44134

Bill

Job Details: 07/05/2023

"Changed wiring harness, thermistor, fan motor, control. Advised customer to monitor.; used 1 W10902214 (Thermistor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTSS02

Near Avon Lake, OH 44012

Marie V

Job Details: 07/05/2023

"Replaced dispenser motor, tested unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Elyria, OH 44035

David R

Job Details: 07/05/2023

"Cc unit not cooling correctly, build up of ice in FZ section. Found liner damage at bottom of FF section. Liner damage and cannot be repaired. Called techline. Non repairable. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Amherst, OH 44001

Angel

Job Details: 07/05/2023

Cc that unit made some ice but not that much. Confirmed cc only had a little bit of ice in bin. Replaced ice maker and valve ran a test to make sure it would cycle opt test good.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near South Euclid, OH 44121

Manny

Job Details: 07/05/2023

"Cc unit not working properly, verified and unit working as designed. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITBL3

Near Shaker Heights, OH 44122

Joe O

Job Details: 07/05/2023

Installed valve. Tested. Op test ok

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Cleveland, OH 44128

Joe O

Job Details: 07/05/2023

"Installed control, tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Shaker Heights, OH 44122

Joe O

Job Details: 07/05/2023

"Cc: condensation build up, freezing food, left side of ff section on upper shelvesFound temps in ff section at 43 degrees. Freezer at 5 degrees. Temps set to 0 and 37. Checked gaskets. Gaskets are sealing. Found condensation on freezer door gasket. Customer stated it has been going on since the purchased the unit. Spoke with bj, stated it could be a void in the door as the condensation is on the door panel. Needs doorOffice to reschedule; ordrng 1 W11561286 (Freezer door)"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3011LWC

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/05/2023

Installed control and faceplate. Tested. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Euclid, OH 44123

Joe O

Job Details: 07/05/2023

Installed thermistor. Advised customer to monitor. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS04

Near Willoughby, OH 44094

Joe O

Job Details: 07/05/2023

"Cc: clicking/fan noiseFound ice build up on ff evaporator. Checked thermistors. Found ff evap thermistor reading 29 degrees. Needs evap fan assembly and defrostedCustomer does not want to repair at this time; ordrng 1 W11610999 (Evaporator Fan assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NFW5800HW3

Near Painesville, OH 44077

Joe O

Job Details: 07/05/2023

Installed dispenser and ui. Ran auto test. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Chesterland, OH 44026

Brian M

Job Details: 07/05/2023

Cc unit wont start Found unit in drain mode Reset control by pressing green button for 10 secRan test cycle OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MSD2573VEB00

Near Madison, OH 44057

Joe O

Job Details: 07/05/2023

"Cc: leaking water, ice maker not workingFound ice maker is not receiving any power. Tested power supply to ice maker harness(proper power going to harness). Needs ice maker and harnessCustomer does not want to repair at this time; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ashtabula, OH 44004

Joe O

Job Details: 07/05/2023

"Cc: spin light on, will not do anythingFound error codes f5e3(lid lock fault). Unit very unbalanced. Balanced unit. Ran auto test. Found lid is locking. Ran drain and spin. Unit draining and spinning. Lid is locking. Ran calibration. Advised customer to monitor. Op test ok"

We serviced a

MAYTAG DRYER

Model MDE9700AYW

Near Geneva, OH 44041

Brian M

Job Details: 07/05/2023

Customer has plastic vent hose Advised to replace and to clean venting Removed a ton of lint from inside unit Installed heater OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Mentor, OH 44060

Jason N

Job Details: 07/03/2023

"Cc unit freezer section not cold enoughUnit is making ice in both sections, but ice is fusing together in freezer section and ice cream is soft. Checked system pressures, found low side reading in 15 in/hg vacuum, too low for low side. Added r600a charge to low side to increase pressure to 2 in/hg vacuum. Used bubble solution on compressor and filter drier joints. Did not see any leaks. Possible undercharge from previous repair. Advised customer to monitor temperatures."

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