Near Parma Heights, OH 44130
David R
Job Details: 09/23/2020
SXS REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Cc not cooling. Found start device shorted. Replaced from truck. Tested. Good. Op test ok; used 1 W11198881 (START DEVICE) from stock
Near Strongsville, OH 44136
David R
Job Details: 09/23/2020
WASHER WHIRLPOOL WFW72HEDW0 "MSN all scratched off, cannot read it. Cc leaking from left corner. Checked bellow, good, no tears. Put unit on quick wash. When water started entering unit, water was pouring from underneath dispenser. Found a paper towels was blocking the water from en
Near Avon, OH 44011
Gabriel P
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Found lever not connected to the ice maker correct issue,opt test ok"
Near Garfield Heights, OH 44105
Dan H
Job Details: 09/23/2020
WASHER MAYTAG MVWB880BW "Customer complaint that unit is not spinning, found bearings worn, grease and water leaking into motor, hub is worn out, unit needs new bearings, rotor, motor, rps sensor and hub, customer does not want repair ; ordrng 1 W10820039 (Hub) and 1 WPW104193
Near Shaker Heights, OH 44122
Jason N
Job Details: 09/23/2020
DISHWASHER KITCHENAID KDTE254ESS1 "Cc unit leaking from underneathCustomer states he recently ran unit. Checked under unit, found water dripping from diverter, standing water under unit. Unit needs pump/motor assembly. Customer not repairing at this time, estimate only."
Near Amherst, OH 44001
Gabriel P
Job Details: 09/23/2020
DRYER MAYTAG MEDB700BW0 Customer diagnose appliance also bought a part for me to install replace customer part opt test ok
Near University Heights, OH 44118
Joe O
Job Details: 09/23/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc: not coolingFound temps in ff section at 51 degrees, and freezer at 40 degrees. Found unit only has partial frost pattern. Found ff evap is not coated. Needs ff evap; ordrng 1 WPW10643261 (evaporator)"
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 09/23/2020
RANGE WHIRLPOOL WFE505W0JS0 The unit it’s not heating I said the unit to bake the bakery relay did not engage. Needs a new control ; ordrng 1 W11314391 (cntrl-elec)
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 09/23/2020
REFRIGERATOR JENN-AIR JFC2290REP00 "Cc: frost build upCustomer stated it may have been caused by the door being left open, customer had frost cleared before arrival. Gaskets are sealing. Op test ok"
Near Cleveland, OH 44107
Corina B
Job Details: 09/23/2020
WALL OVEN WHIRLPOOL KODC304ESS01 Replaced the tstat. Heated oven to 350*. Optest ok
Near Olmsted Township, OH 44138
David R
Job Details: 09/23/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Customer said unit has been working and coming on, they tried it today and turned on and working correctly. Ran diagnostics, good, no error codes. Ran diagnostics, all components, good. Unit working as of today. Op test ok"
Near Rocky River, OH 44116
David R
Job Details: 09/23/2020
REFRIGERATOR KITCHENAID KSRP25FNWH00 "Cc leaking water into drip pan, full. Found water leaking from water filter housing. Ordering housing.; ordrng 1 WP2186443 (housing), used 1 SHIPPING (shipping and handling) from stock"
Near Grafton, OH 44044
David R
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced part. Tested. Found other diffuser was not losing all the way. Set temps to 40* and 1*. Make sure diffuser not blocked so air can travel and circulate. Op test ok.
Near North Olmsted, OH 44070
David R
Job Details: 09/23/2020
WASHER MAYTAG MVWC565FW1 "Replaced part. Tested in diagnostics, good. Cleared all codes. Good. Op test ok"
Near Cleveland, OH 44104
Jason N
Job Details: 09/23/2020
RANGE WHIRLPOOL AGR5330BAW3 "Cc oven not workingCustomer states it worked then stopped again. Ran diagnostics, found code f3 for temp sensor open or shorted. Ohmed out temp probe, good at room temperature 1072 ohms. Replaced control using customer supplied pre Id part. Ran bake test
Near Highland Heights, OH 44143
Corey L.
Job Details: 09/23/2020
DRYER ELECTROLUX EIMED55IIW0 "Installed heater, op test good"
Near Parma, OH 44129
Dan H
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed new led module, op test good"
Near Fairview Park, OH 44126
David R
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc loud noise. Fan in Icemaker sounds a little loud. Went through diagnostics, can hear evap,fan super loud when first starting. Ordering fans.; ordrng 1 W11334745 (EVAP FAN) and 1 WPW10308033 (motor-evap)"
Near Middleburg Heights, OH 44130
Dan H
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint of moisture build up on mullion , showed customer how to turn on moisture, control, unit is operating as designed"
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 09/23/2020
DISHWASHER/B-IN MAYTAG MDB8959SKW0 "Customer complaint of f9e1 dw not working, confirmed, found f9e1 drain fault, found chopper broken and lodged between housing and drain fin, replaced drain pump with pump sent, op test good"
Near Middleburg Heights, OH 44130
Dan H
Job Details: 09/23/2020
RANGE KITCHENAID KFGD500EBS00 "Installed new control, op test good"
Near Jefferson, OH 44047
Jeff M
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 The unit is not making ice The icemaker has an E2 code jammed ice maker the icemaker does not appear to be jammed almost its impossible to read the display from the missing segments and ghosting in the display it’s a new icemaker and a front display; or
Near Rocky River, OH 44116
Dan H
Job Details: 09/23/2020
REFRIGERATOR GE TBX22PASNRBB "Customer complaint of Freon smell, good frost pattern on evaporator, found some rotting fruit in bottom of fresh food section likely the source of the smell , unit is operating as designed"
Near Brecksville, OH 44141
Dan H
Job Details: 09/23/2020
COOKTOP ELE JENN-AIR JGD3430GB00 "Installed new igniter switches, op test no good , igniters still randomly fire, ordering another set of igniter switches and spark module ; ordrng 1 WPW10475147 (Spark module) and 1 W10859820 (Igniter switches)"
Near Bratenahl, OH 44108
Dan H
Job Details: 09/23/2020
REFRIGERATOR GE ZIF36NMARH "Installed new defrost timer, op test good"
Near Richmond Heights, OH 44143
Joe O
Job Details: 09/23/2020
DISHWASHER WHIRLPOOL GU2275XTVY0 Installed bi-metal. Ran test cycle. Op test ok
Near Beachwood, OH 44122
Brian M
Job Details: 09/23/2020
DRYER WHIRLPOOL WED75HEFW1 Installed drum Unit was in electrical room could not plug in to fully test
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 09/23/2020
MICROWAVE JENN-AIR JMW3430DP02 Cc: internal light not workingFound bulb burned out. Needs microwave light.; ordrng 1 W10886919 (lmp-basles)
Near Cleveland, OH 44102
Corey L.
Job Details: 09/23/2020
OTR MICROWAVE KITCHENAID KMHS120ESS2 "Customer complaint mw not working, confirmed found mag failed, unit needs new magnetron ; ordrng 1 W10818686 (magnetron)"
Near Aurora, OH 44202
Brian M
Job Details: 09/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit says door open and lights not working Found deli board to be in water and deli board harness black wire damaged ; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44120
Jason N
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit door not closing easily Found freezer door slides not capturing door properly for auto close. Cleaned and lubed rails, did not have an effect. Ordering freezer door slides. Unit still on it’s rollers. Found level feet missing, cannot level unit f
Near North Madison, OH 44057
Dan H
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of frost build up in freezer section , found fresh food section door gasket not sealing, unit need some door shins and gasket adjusted , installed door shims and adjusted gasket, op test good ; used 2 WP487576 (NYLON SHIMMING WASHER) f
Near Wickliffe, OH 44092
Jason N
Job Details: 09/23/2020
REFRIGERATOR KENMORE 106.742064 "Cc unit ice maker not working rightCustomer states it filled up the ice container with water and leaked into her freezer and onto her floor. She turned the water source off to the unit. Turned the water back on, cycled ice maker. Indexed and filled mold
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "CC that the freezer is not cooling and no ice. Found the by metal open. Will need a new harness. ; ordrng 1 W11032800 (Harness), used 1 Shipping from stock"
Near Euclid, OH 44117
Joe O
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc: only getting crushed ice from dispenser, no cubesFound ice maker dispenser solenoid is seized. Needs solenoid.; ordrng 1 WPW10309866 (solenoid8184), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jason N
Job Details: 09/23/2020
WASHER WHIRLPOOL WTW8500BW0 "Cc unit still leaking Customer states he ran 4 loads and on the last load, noticed a spot of water on the mitigation mat that I left last time. Verified a small stain on mat in left front corner. Ran auto test again, still not able to duplicate a leak. B
Near Geneva Township, OH 44041
Jason N
Job Details: 09/23/2020
REFRIGERATOR WHIRLPOOL ED25PSQDN00 "Cc unit still not coolingCust stated she cleaned condenser coils but it didn’t help, product in freezer still intermittently thawing. Unit sitting idle when I arrived, set thermostat higher to start compressor. Compressor running, condenser fan checked g
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/23/2020
REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "CC that the ice maker is leaking. Steamed out the water from the leak. Filled the ice maker, found it is leaking from the back. Will need a new ice maker."
Near Mentor, OH 44060
Joe O
Job Details: 09/22/2020
RANGE WHIRLPOOL WFE320M0ES2 Installed control. Tested. Op test ok
Near Seven Hills, OH 44131
Corey L.
Job Details: 09/22/2020
DRYER WHIRLPOOL WED4815EW1 "Customer complaint cycle not ending on timed or any other, confirmed, found correct power getting to timer, timer failed, replaced timer with part sent, op test good"
Near Willoughby Hills, OH 44094
Joe O
Job Details: 09/22/2020
REFRIGERATOR GE GFSF6KKYCBB "Cc: leaking under deli drawerFound water and ice build up under deli drawer. Found water streaks running down the back wall along with a chunk of ice in ff section. Tested Water, not leaking from filter housing. Spoke with CP, found duck bill dry rotted,
Near Wickliffe, OH 44092
Joe O
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "Cc: cracking linerFound liner has hair line cracking on the lower portion of freezer liner. Called whirlpool tech line spoke with Steve, he stated there are 3 ways to repair the liner. Liner tape, epoxy kit, and liner kit(cuts out a piece of the liner).
Near Richmond Heights, OH 44143
Joe O
Job Details: 09/22/2020
RANGE WHIRLPOOL WFG510S0AS2 "Cc: not always heatingFound no stored error codes. Ran test bake, unit is igniting. Found after heating unit would not reignite, just sparking. found electrode burned up. Needs electrode. ; ordrng 1 WP9758079 (igntr-oven)"
Near Aurora, OH 44202
Brian M
Job Details: 09/22/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit not draining Found a piece of glass in drain pump Removed ran several drains unit is draining really slow drain pump seems to be fine May needs drain pump or drain lines cleaned Gave est on drain pump ; used 1 W10876537 (PUMP-DRAIN) from stock
Near Cleveland Heights, OH 44121
Joe O
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc: not cooling properlyFound temps in ff section at 69 degrees, freezer at 27 degrees. Found evap cover completely frosted over. Entered manual defrost. Found gaskets are sealing. Found drain plugged up. Needs control thermistor, and drain tube; ordrng
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc unit not coolingUnit has been plugged in for approx. 48 hrs. Temps in both ff and freezer section normal. Good frost pattern, fans are working. Found freezer door switch input to ui intermittent, Door not reading closed all the time. Checked wiring o
Near Lorain, OH 44052
Gabriel P
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found icemaker line not push all the way correct issue opt test ok
Near East Cleveland, OH 44112
Dan H
Job Details: 09/22/2020
WASHER MAYTAG MVWX655DW1 "No answer at door, called customer, customer stated that theyd been meaning to cancel because they didnt feel it was right to charge 98 dollars for a diagnostic fee that doesnt get rolled into the cost of the repair of a three year old washer"
Near Avon Lake, OH 44012
Corina B
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "CC that the unit is leaking from the freezer. Warped the floors, took pictures. Found the drain hole not drilled out. When removing the drain tube sticking a screwdriver up the drain hole, water comes out. Fill drain pan up with water, the water just sit
Near Streetsboro, OH 44241
Brian M
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed control boards and bi metal harness Powered unit on OP Test Ok Advised it may take 48 hours to cool
Near Westlake, OH 44145
Corina B
Job Details: 09/22/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "CC that the water has flakes in when dispensing. Dispensed several cups of water, no flakes. Checked the water with a strip 7 hardness on both the sink water and the refrigerator water that is getting filtered. Advised cust to have a plumber install a in
Near Independence, OH 44131
Corey L.
Job Details: 09/22/2020
WASHER WHIRLPOOL MVWB865GC0 "Customer complaint washer making a loud noise like a jet, started high spin, confirmed bearings failed, replaced gearcase with ts part, making an out of round noise in test, removed cam and retightened rotor asm, noise is come if from gearcase, unit need
Near Brimfield Township, OH 44240
Brian M
Job Details: 09/22/2020
DRYER WHIRLPOOL WED5620HW Complaint terminal cover missing and screw missing Replaced cover and used terminal kit to replace screws OP Test Ok
Near Suffield Township, OH 44260
Brian M
Job Details: 09/22/2020
DISHWASHER KITCHENAID KDTE204DSS0 "Cc rails broken Found rack track separating Per S22916 parts and labor are covered Replaced using back truck stock ; used 1 W11259786, and 1 W11259785 from stock"
Near Aurora, OH 44202
Brian M
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit not cooling sometimes and then sometimes it over cools Found damper stuck half way not opening all the way Needs damper ; ordrng 1 WPW10196393 (damper control assy), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jason N
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Installed drain tray. Op test good.
Near Perry Township, OH 44077
Jeff M
Job Details: 09/22/2020
ICEMAKER KITCHENAID KUID508ESS2 The unit was not working when I got there I started to disassemble the machine and it turned on I let it run. As soon as the drain pump kicks on the unit was shut off it seems like there’s a short in side the drain pump which could also mean the main cont
Near Cleveland, OH 44106
Dan H
Job Details: 09/22/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that center burner does not light, confirmed, found loose connection at spark module, reset connection, op test good"
Near Cleveland, OH 44103
Dan H
Job Details: 09/22/2020
DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heated, found outside vent clogged, good airflow to outside vent, advised customer to have vent cleaned, unit is operating as designed"
Near Lakewood, OH 44107
Dan H
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Customer complaint that unit is not making ice, found ice maker face crunch/smashed in( see pic), installed new ice maker, ice maker cycled and filled, op test good"
Near Strongsville, OH 44136
Corey L.
Job Details: 09/22/2020
DISHWASHER KITCHENAID KDFE104DBL0 "Customer complaint dw not cleaning dishes after says it’s finished, confirmed, water not filling, ran diagnostics found F9e1 diverter unable to find position f8e2 drain electrical problem, diverter keeps rotating, needs sumos asm, replaced sump asm with
Near Brimfield Township, OH 44240
Brian M
Job Details: 09/22/2020
RANGE GE JGBP33BEH5BB "Cc unit not baking Found bake igniter open Est only ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
David R
Job Details: 09/22/2020
DRYER WHIRLPOOL WED49STBW1 "Customer purchased this year April, had POP. Cc unit will open whole running. Replaced female/male part of latch from t/s. Tested. Good. Make sure not to overload unit. Good. Op test ok; used 1 279570 (LATCH 13.85) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 09/22/2020
DISHWASHER WHIRLPOOL WDP370PAHW0 They sent the incorrect parts this is a portable dishwasher not a stationary under the counter dishwasher it does need the dispenser at the Drain hose ; ordrng 1 W10842407 (fil&drnhos) and 1 WPW10671905 (deterg disp asm)
Near Ravenna, OH 44266
Brian M
Job Details: 09/22/2020
REFRIGERATOR AMANA AFI2538AEB Recovered refrigerant Installed compressor and drier Ran 28 inch vac for 20 min let sit for 15 no change Recharged with 5oz of r134a Normal frost pattern showed Advised it may take 48 hours to cool all the way
Near Warrensville Heights, OH 44128
Joe O
Job Details: 09/22/2020
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Cc: not making ice, leaking under unitFound temps in freezer section at 10 degrees, ff section at 40 degrees. Found ice maker thermistor reading incorrectly. Found ff evap drain plugged up. Cleared ff drain tube. Needs ice maker; ordrng 1 W10873791 (icem
Near Parma, OH 44130
Corey L.
Job Details: 09/22/2020
WASHER AMANA ALW480DAW "Customer complaint washer didn’t spin out, filled washer and drained, unit is operating as designed, she said she came down and water was still at the top but played with dial and tried spin several times and was able to drain water, have seen pulley inn
Near Kirtland, OH 44094
Joe O
Job Details: 09/22/2020
DRYER MAYTAG MGD5630HW1 "Cc: not heating properlyEntered diagnostics, found no stored error codes. Unit then kicked me out of diagnostics. Re entered diagnostics, ran test cycle, unit kicked me out of diagnostics again after door test. Attempted to run diagnostics again. Unit ki
Near North Ridgeville, OH 44039
David R
Job Details: 09/22/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ4 Replaced parts. Good. Op test ok
Near Parma Heights, OH 44130
Corey L.
Job Details: 09/22/2020
WASHER MAYTAG MVWP575GW0 "Customer complaint the lid will not shut unless you close really hard, confirmed, found lid latch very loose causing strike not to engage correctly, no failed components, tightened latch, op test good"
Near Mentor, OH 44060
Jeff M
Job Details: 09/22/2020
WASHER KENMORE 110.2235251 Cold water valve has failed replaced with truck stock unit tested good; used 1 W11210459 (VALVE) from stock
Near North Ridgeville, OH 44039
David R
Job Details: 09/22/2020
REFRIGERATOR MAYTAG MFI2570FEZ08 "Cc frost was in the front of freezer but has been good since called. Checked, most likely door was left open or not shut all the way. No gaps now, use hot gun to make sure, put a little silicone around edges. Good. Checked Icemaker for customer, good. Le
Near Rocky River, OH 44116
Corina B
Job Details: 09/22/2020
OTR MICROWAVE MAYTAG MMV4206FB2 "CC that the unit is not heating. Checked the amp 6.09 amps. Will need a magnetron, diode and capacitor.; ordrng 1 W10561770 (Capacitor) and 1 W10818686 (Magnetron) and 1 W11256462 (Diode), used 1 Shipping from stock"
Near North Olmsted, OH 44070
Dan H
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Installed new control, advised customer to monitor"
Near Lakewood, OH 44107
Corina B
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 "CC that there was water on the floor and the freezer is not cooling. Found frost and ice in the freezer. Removed the evap cover good frost pattern. Found the slides not going I. And out smoothly. Will need new slides. ; ordrng 2 WPW10120018 (Slides)s, us
Near Mentor, OH 44060
Jeff M
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/22/2020
RANGE WHIRLPOOL WFG975H0HZ0 "Customer complaints bake doesn’t work turn bake on 350 and it light also temp rising and preheat to 350 also try broil and work advise customer that when they first use it it was probably burning manufactured oil,no other issue found"
Near Bedford, OH 44146
Dan H
Job Details: 09/22/2020
DRYER MAYTAG MEDB765FW0 "Customer complaint that unit is not starting, started unit right up repeated several times with same results, unit is operating as designed"
Near Westlake, OH 44145
David R
Job Details: 09/22/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced part. Tested. Good. Op test ok
Near Fairview Park, OH 44126
Dan H
Job Details: 09/22/2020
DISHWASHER KITCHENAID KDFE104HPS1 "Customer complaint that upper rack rubs on left side of tub when pulled out, confirmed, found upper rack bent, unit needs new upper rack; "
Near Edgewood, OH 44004
Jeff M
Job Details: 09/22/2020
WASHER MAYTAG MVW6230HW0 I installed the new part it did not work I contact tl we went through a bunch of testing and the unit still does not work there submitting it to their engineer in department for review
Near Cleveland, OH 44105
Dan H
Job Details: 09/22/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not spinning, customer did not have proof of purchase for washer, ran entitlement for pd , found unit sitting on wooden platform , advised that unit should be on a solid level surface, found unit unlevel, leveled, unit sp
Near Chardon Township, OH 44024
Jason N
Job Details: 09/22/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not starting a cycleCustomer states she was having trouble getting the touch pad to change settings. It’s been working normally now for a few days. Ran diagnostics, no codes stored in history. Ran touchpad test on all buttons, all checked good. A
Near Chester Township, OH 44026
Jason N
Job Details: 09/22/2020
WASHER MAYTAG MVWC415EW1 "Cc unit burning like smell and laud noise when shiftingRan diagnostics, found codes f0e2 for oversuds and f7e6 for motor fault. Ran auto test and manual spin and agitate tested. All functions passed, nothing abnormal. Ran full clothing loading deep water
Near Cleveland, OH 44105
Dan H
Job Details: 09/22/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not drying, started normal dry cycle, unit is not heating, confirmed, found unit unit not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as d
Near Cleveland, OH 44122
Dan H
Job Details: 09/22/2020
DRYER AMANA LGA20AW "Customer complaint that unit is not heating and making a loud noise, Confirmed, found rollers worn and burner short cycling, unit needs new rollers and coils; ordrng 1 279834 (Coils) and 2 WP37001042 (Roller)s"
Near Parma, OH 44129
Corey L.
Job Details: 09/22/2020
RANGE WHIRLPOOL WFE525S0HZ1 "Customer complaint oven not heating, confirmed, found wire disconnected from terminal block dues to loose nut, replaced wire pigtail and terminal block with ts part, op test good; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Beachwood, OH 44122
Dan H
Job Details: 09/22/2020
WALL OVEN GE DS667381R "Customer complaint that the bottom of oven caught on fire during self clean cycle, found grease that had burn on oven floor, oven is working, oven floor just needs to be cleaned, unit is operating as designed"
Near Olmsted Township, OH 44138
David R
Job Details: 09/22/2020
DISHWASHER KITCHENAID KDFE104HPS1 Replaced part. Tested. Good. Op test ok
Near Edgewood, OH 44004
Jeff M
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW Do you know who’s only been plugged in for two hours it appears to be cold everything appears to be functioning I told him to leave it plugged in for an additional eight hours do unit already appears to be quite cold I told him to put a bottle of water in
Near Strongsville, OH 44136
David R
Job Details: 09/22/2020
WASHER MAYTAG MVWB765FW3 Replaced parts. Ran test 51/52. Good. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/22/2020
MICROWAVE JENN-AIR n/a Parts is no longer available is discontinued gave customer part number Incase they fine it
Near Garfield Heights, OH 44125
Corey L.
Job Details: 09/22/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Customer complaint of weird noise and water plus ice dispenser not working and ice on frz floor, confirmed, noise is coming from compressor, found water supply shut off downstairs, customer would like to call home warranty for possible coverage"
Near Chagrin Falls, OH 44022
Jason N
Job Details: 09/22/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 "Cc unit leaking Customer stated he had a plumber come out to check, and found a water tube not connected in back of unit. Water tube is for the ice maker fill. Water line had come out of fill tube elbow, line was not clamped into place properly from fact
Near Cleveland, OH 44118
Corey L.
Job Details: 09/22/2020
DISHWASHER MAYTAG MDBH979SAW0 "Installed panel, op test good"
Near Bainbridge Township, OH 44023
Jason N
Job Details: 09/22/2020
RANGE JENN-AIR JDS9860CDW01 Installed console. Ran bake test to 350 degrees. Preheat and stable cycling. Tested fan operation per customer request. Vent fan operations normal. Op test good.
Near Lakewood, OH 44107
Corina B
Job Details: 09/22/2020
DRYER SAMSUNG DV48H7400EW/A2 CC that the unit does not start. Found the idler cracked. Replaced the idler from t/s. Optest ok; used 1 DC97-07509B (Idler roller) from stock
Near Fairview Park, OH 44126
Corina B
Job Details: 09/22/2020
DRYER MAYTAG MEDC215EW0 "CC that the unit does not turn on but heats. Found the heater shorted to ground. The thermal fuse is open. Will need a new heater and thermal fuse. Replaced the parts from t/s. Optest ok; used 1 279838 (Heater), and 1 WP3392519 (Thermal fuse) from stock
Near Auburn Township, OH 44023
Jason N
Job Details: 09/22/2020
DRYER SAMSUNG DV42H5000EW/A3 Installed heater element. Ran timed dry heat test. Good heat. Good airflow at vent outlet. Op test good.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/22/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Found one heater wire missing customer will need a door ,office schedule customer when door arrive ; ordrng 1 LW11034290 (dor-fip) and 1 W11330486 (UI)"