Service History 453 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Mantua, OH 44255

Jason N

Job Details: 04/08/2021

"Cc unit not rinsing or filling properly with water Customer started wash load as soon as we arrived. Unit set to normal load, filled with proper amount of water, advanced to wash. Advanced to wash cycle, unit adding water while spinning at draining at the same time. Called wp techline to verify if this cycle is functioning correctly, Leon, normal operation for this unit."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS09

Near Cleveland, OH 44105

Jason N

Job Details: 04/08/2021

"Cc unit light flickering and now not working. Found unit hood light is not working, checked lamp, lamps is good. 0v at lamp socket from control board. Unit needs control board. ; ordrng 1 W11182110 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Broadview Heights, OH 44147

Jason N

Job Details: 04/08/2021

Installed cold control set to recommended. All functions normal. Unit op test good.

We serviced a

MAYTAG WASHER

Model A712

Near University Heights, OH 44118

Jason N

Job Details: 04/08/2021

Installed drain pump. Filled tub with water then switched over to spin/drain. Unit drained normally. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Shaker Heights, OH 44120

Jason N

Job Details: 04/08/2021

Cc unit will fill but not washing againFound shifter arm had popped out of splutch yoke. Found service pointer for this issue. Replaced shifter using truck stock shift actuator. Ran auto test and calibration. Op test good.; used 1 W10913953 (Actuator) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Ashtabula, OH 44004

Joe O

Job Details: 04/08/2021

"Cc: banging noise, rattling, dents in doorsFound ff door and freezer door both dented. Ff temps at 39 degrees and freezer at 7 degrees. Found noise from r134a running through cap tube. Needs ff and freezer doorOffice to reschedule; ordrng 1 LW10680726 (dor-fip) and 1 LW10680729 (dor-fip)"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Cleveland, OH 44102

Corina B

Job Details: 04/08/2021

Replaced the control panel. Optest ok.

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Fairport Harbor, OH 44077

Joe O

Job Details: 04/08/2021

"Cc: runs for a little bit then stopsCustomer stated they can start the unit, it will run for a little bit and stop, stated They will start it back up and it will run for a few more mins then stop again. Advised customer on moisture sensor. Found no stored error codes. Ran moisture sensor test. Moisture sensor is functioning. Unit has good heat and air flow. Tested outlet thermistor. Outlet thermistor checks good. Nothing shorted to ground. Called whirlpool tech line spoke with Ed. Tested voltage to see if voltage drops out during cycle. Needs outlet thermistor; ordrng 1 WP8577274 (thermistor)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ

Near Painesville, OH 44077

Joe O

Job Details: 04/08/2021

"Cc: door not closing properly, cancel button not workingFound unit was sitting up on floor and slipped off. Reset unit. Door now closing. Cancel button functioning for me. Op test ok"

We serviced a

GE DRYER

Model GTDX100EM1WW

Near Eastlake, OH 44095

Joe O

Job Details: 04/08/2021

"Cc: not startingFound belt switch open. Needs belt switch.Took thermal cut off to return. ; ordrng 1 WD21X10261 (switch interlock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ06

Near Mentor, OH 44060

Joe O

Job Details: 04/08/2021

Cc: loud when getting waterFound vibration noise from water valve solenoid when dispensing water. Needs water valve; ordrng 1 WPW10312696 (water inlet valve)

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HN0

Near Willowick, OH 44095

Joe O

Job Details: 04/08/2021

Installed ui. Ran test bake. Op test ok

We serviced a

WHIRLPOOL RANGE

Model KDRP407HSS4

Near Cleveland, OH 44121

Joe O

Job Details: 04/08/2021

"Cc: not heating, bake or broil, f02 errorFound thermal fuse open. Unable to test blower. F02 is welded relay on control. Could not get to control to test. Needs thermal fuse, and controlControl discontinued Advised customer unit may need a blower as well. ; ordrng 1 WP9759243 (thrmst-fix) and 1 4452444 (Control(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW

Near Wickliffe, OH 44092

Joe O

Job Details: 04/08/2021

Cc: knocking or clicking noiseFound r134a running through cap tube making tapping noise. Added another piece and Adjusted sound insulation. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near South Euclid, OH 44121

Joe O

Job Details: 04/08/2021

"Cc: broken shelfNeeds crisper cover frameCustomer to install ; ordrng 1 W11127833 (frame), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 04/08/2021

"Cc unit not heating. Ran dryer op test, no flame. Checked gas line,...absent. No gas line hooked up to unit. Advised property manager they will need a gas line connection for unit to operate properly. All other functions working on unit."

We serviced a

GE REFRIGERATOR

Model GSS23GMKGCES

Near Avon, OH 44011

Marie V

Job Details: 04/08/2021

Replaced thermistor. Advice cust to monitor. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/08/2021

Installed brackets. Unit is sealing. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2295KES

Near Euclid, OH 44123

Dan H

Job Details: 04/08/2021

"Customer complaint that water line is broken, confirmed, found water line from filter head cut, unit needs new filter head; ordrng 1 WP67004106 (Filter head), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DRYER

Model FFLE3900UW3

Near Madison, OH 44057

Dan H

Job Details: 04/08/2021

"Installed new motor, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JCD2389DES

Near Cleveland, OH 44113

Dan H

Job Details: 04/08/2021

"Installed new valve, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mantua, OH 44255

Brian M

Job Details: 04/08/2021

Cc drain pump error Found drain pump kicking in and out Replaced pump OP Test Ok

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Berea, OH 44017

David R

Job Details: 04/08/2021

"Replaced all parts. Tightened up all screws inside. Tested, good. Op test ok"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WS02

Near Rocky River, OH 44116

Corina B

Job Details: 04/08/2021

"CC that the microwave is not working, tripped the breaker for a minute, turned back on. Advised cust to trip the breaker for 1 minute. Optest ok"

We serviced a

JENN-AIR DOWNDRAFTVENT

Model JED8230ADS

Near Bay Village, OH 44140

Corina B

Job Details: 04/08/2021

"CC that the fan does not turn off and there is a burning smell. Found the relay the the fan burnt and the cover is broken. Will need a new relay switch. Part is nla. ; ordrng 1 71001564 (Relay switch) and 1 W10341820 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG COMPACTOR

Model MTUC7000AWS2

Near Strongsville, OH 44149

David R

Job Details: 04/08/2021

"Replaced parts. Tested, good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW5

Near Avon Lake, OH 44012

Marie V

Job Details: 04/08/2021

"Cc that the unit will not turn on. Tested outlet has proper voltage, try to go into diag it wasnt working. Removed console and check power at main control. 122V coming in. Plugged unit back in and try to run diag, got error code of F6E2 UI cannot hear ACU. F2E1 UI stuck button. Ran step 1 on tech sheet. ACU led light is flashing and the UI is getting 5Vdc but does not work also UI encoder test pass. Unit will need UI. Gave estimate to cust. She will call back if whirlpool helps with repair.; ordrng 1 W11112656 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL UPRIGHT / CHEST

Model WZF34X18DW04

Near Avon, OH 44011

Marie V

Job Details: 04/08/2021

Cc that the unit has ice building up. Found gasket not sealing at the bottom hinge. Will order part; ordrng 1 W10856583 (Gasket)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Ravenna, OH 44266

Brian M

Job Details: 04/08/2021

Cc UI not lighting up Ran UI test OP Test Ok Reset power and all UI light functions returned OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/08/2021

Cc audio not working Found speaker to be blown Needs UI speaker not sold separately ; ordrng 1 W11478526 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kent, OH 44240

Brian M

Job Details: 04/08/2021

Cc unit not draining Found control to have a blown resister for drain pump Applied 120v to drain pump and pump is seized Needs control and drain pump ; ordrng 1 W11417466 (Control) and 1 W11399437 (Pump)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Strongsville, OH 44136

David R

Job Details: 04/08/2021

"Found out of balance and overload error code. Put unit it manual spin, low and fast. Normal shaking. Could of been an uneven load, overloading issue. Also could of been leveling issue. Unit checks good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Streetsboro, OH 44241

Brian M

Job Details: 04/08/2021

Cc of noise Ran test load with towels agitate and drain and spin no abnormal noises found at this time Advised to watch OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 04/08/2021

Replace parts and still nothing call whirlpool tech line and they say to replace all harness for now but my senior technician says it may be the control again ordering, parts are out of stock ; ordrng 1 W10919940 (Harrness) and 1 W11038117 (Harness) and 1 W10919934 (Harness) and 1 W11322901 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Elyria, OH 44035

Gabriel P

Job Details: 04/08/2021

"Follow all steps from seal system confirm good also before putting it into a vaccum we add nitrogen to see where it was leaking ,but found no leaks on evap so we did not replace advise customer to save part just in case but wants done with everything waited few minutes with cover freezer on and saw frost pattern opt test ok ; used 2 Tjaf1200 (1/4 od tube ext.) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44144

Dan H

Job Details: 04/08/2021

"Customer complaint that unit flashed error code and ran for 36 hours and upper rack falling off, unit was showing float switch error and running drain pump , no water in drip tray now, adjuster received is for the right side, left side is broken, ordering correct adjuster ; ordrng 1 W11268105 (Adjuster)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW

Near Elyria, OH 44035

Gabriel P

Job Details: 04/08/2021

"Found ice maker fill tube not connected or inserted properly to the ice maker correct issue,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBH01

Near Avon, OH 44011

Marie V

Job Details: 04/08/2021

"Replaced ice maker and it cycle but not water came in. Check the water line going to ice maker to see if it was frozen. It was clear. Tested valve no water was coming out. Keep trying until water started coming out. It filled ice maker. Advice cust to monitor unit if it stops making ice it will need the water valve. ; ordrng 1 WPW10341329 (Valve), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near North Royalton, OH 44133

David R

Job Details: 04/08/2021

Called and talked to customer. Ordering pulley and rollers. Also to tightened all components just Incase something is a little loose. ; ordrng 1 279640 (Pulley) and 1 4392067 (Repair kit)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, OH 44130

David R

Job Details: 04/08/2021

"Customer had questions about unit and cycle modes. No error codes, tested diagnostics. Good. Ran calibration. Good. Ran a normal cycle with load in. Good. All functions test good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWB02

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/08/2021

"Cc that theres no water in unit and ice maker is not working Aldo the bin on fresh food section door is kind of broken and cap on filter is broken. When press on the pad you can hear the valve humming. Check water connection at the back it was good. When removed filter it started working but the cap is broken. When press on the filter water started coming out and icemaker cycle. Unit will need cap and bin Cust will not get parts because unit is 10years old. Also cap is only available in white. ; ordrng 1 WPW10321304 (Bin) and 1 WP2260518W (Cap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Bay Village, OH 44140

Corina B

Job Details: 04/08/2021

"Cust showed pop, sent pic. CC that the unit does not turn on. Found the drum not turning. Found a chipmunk in the blower housing. Removed the chipmunk from wheel. Advised cust to replace the vent cover with a flap to prevent the animals to get in. Optest ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHS69EJSS0

Near Parma, OH 44134

Dan H

Job Details: 04/08/2021

"Unable to install new board cause the plugs are reverse on new board(see pics), marcone pic shows new control on plug is also reversed, this part cannot be installed in this unit, talked to bj, hes going to research with marcone; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near North Olmsted, OH 44070

Corina B

Job Details: 04/08/2021

CC that the upper rack adjusters are broken. Will need the adjusters and clip. ; ordrng 2 WPW10546503 (Adjusters)s and 1 WPW10195840 (Clip)

We serviced a

WHIRLPOOL DRYER

Model WED5300VW0

Near Westlake, OH 44145

Corina B

Job Details: 04/08/2021

CC that the unit takes two cycles to dry clothes. Found the vent is smashed and there is a screen over the outer side vent. Advised cust to remove the screen and to replace the smashed vent. Optest ok.

We serviced a

MAYTAG DISHWASHER

Model MDB7959SKZ0

Near Parma, OH 44129

Dan H

Job Details: 04/08/2021

"Installed new drain pump, op test good"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/08/2021

Replaced all parts. Tested door. Is good.

We serviced a

WHIRLPOOL WASHER

Model MAVT236AWW

Near Elyria, OH 44035

Gabriel P

Job Details: 04/08/2021

"Found pvc pipe clog advise customer to get a plumber,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Olmsted Falls, OH 44138

Marie V

Job Details: 04/08/2021

"Cc that the unit is making a scratching noise when is running. Ran diag no error codes, ran auto test heard the noise is like squeaking. When I tilted unin found small black residue from belt. Check belt it looks good but it a little stretch out. Repla from F/T. Tested unit showed cust. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near South Amherst, OH 44001

Gabriel P

Job Details: 04/08/2021

Ran time dry and read temperature to 155 then when it cycle off it when down to 119 degrees then temperature start to rise again thats normal operation cannot duplicate issue at the moment working as design

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brook Park, OH 44142

Corina B

Job Details: 04/08/2021

"Cust showed pop, sent pic. CC that the unit shakes. Found the basket leaning forward. Adjusted the feet. Optest ok."

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190FZ1

Near Grafton, OH 44044

Gabriel P

Job Details: 04/08/2021

"Found high amps readings also unit not heating ordering magnetron ; ordrng 1 W10818686 (Mag) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS92EC0AS04

Near North Royalton, OH 44133

Marie V

Job Details: 04/08/2021

Replaced part. Tested unit it started working. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Aurora, OH 44202

Brian M

Job Details: 04/08/2021

Customer had concerns about installation Verified unit installed correctly OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model wfe525sojz0

Near Cleveland, OH 44135

Corina B

Job Details: 04/08/2021

Replaced the harness. Heated the oven and cooktop. Optest ok.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Lakewood, OH 44107

Corina B

Job Details: 04/08/2021

CC that there is a rattling noise. Found the convection fan rattling. Will need a new fan. ; ordrng 1 W11414552 (Fan assembly)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Lakewood, OH 44107

Corina B

Job Details: 04/08/2021

"Replaced the inner door, vent and spray arm. Started a cycle. Optest ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/08/2021

Cc of mullion heater didnt seem right closing Found mullion heater to be closing properly and as designed OP Test Ok Advised customer on operating properly

We serviced a

GE DISHWASHER

Model GDF620HGJWW

Near Chesterland, OH 44026

Brian M

Job Details: 04/08/2021

"Cc unit not starting Found lid latch error door reading open Needs latch ; ordrng 1 WD21X10490 (latch tub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Seven Hills, OH 44131

David R

Job Details: 04/08/2021

"Cc questions about wash temp. Questions concerning Hot water. Let customer know even on hot water, unit still sends cold water into unit to help regulate temperature. Checked, no errror codes. Ran diagnostics, good. Ran calibration, good. Unit test good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, OH 44053

Gabriel P

Job Details: 04/08/2021

"Found belt stretch and cam wearing tare explain customer on how to better use washer with loads and how much to fill unit with clothes and two use 2 tablespoons of detergent for each load ; used 1 Wpw10006384 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Waite Hill, OH 44094

Brian M

Job Details: 04/08/2021

Cc bottom of freezer is frosting up Found shipping cardboard still in place not allowing bottom to seal properly Removed cardboard Advised to watch

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Parma, OH 44134

Dan H

Job Details: 04/08/2021

"Customer complaint of noise and not spinning clothes, confirmed, found hub worn, unit needs new hub; ordrng 1 W10528947 (Hub)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Independence, OH 44131

David R

Job Details: 04/08/2021

"Replaced all parts. Ran test 51/52, good. No noise. Op test ok"

We serviced a

GE DRYER

Model GTX33EASK0WW

Near Cleveland, OH 44124

Brian M

Job Details: 04/08/2021

Installed timer and knob OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID ICE MAKER

Model KUID508ESS

Near Mentor, OH 44060

Brian M

Job Details: 04/08/2021

Installed control found no voltage coming from transformer Needs transformer and control ; ordrng 1 WPW10485951 (transformr) and 1 W11034363 (cntrl-elec)

We serviced a

WHIRLPOOL RANGE

Model WFG114SWQ1

Near Cleveland, OH 44128

Brian M

Job Details: 04/08/2021

Installed control and handle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Brook Park, OH 44142

Marie V

Job Details: 04/08/2021

"Cc that the unit had an error code and it didnt want to spin. Ran diag found error code F9E1 long drain f1E2 motor control error f8E3 overflow condition f5e2 door lock error. Deleted error codes, and ran auto test, took too long to drain. Check drain catch it was cover in things, rubber band, pins, change. Replaced the drain pump and ran another auto test, everything worked out good. Advice cust to monitor unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW8640BW1

Near Broadview Heights, OH 44147

David R

Job Details: 04/08/2021

Cc unit not draining. Found drain pump housing had debris and hair. Clear all out. Tested. Good. Also advised of not over loading and making sure to have the correct spin option on as well. Unit is good. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ02

Near Gates Mills, OH 44040

Jason N

Job Details: 04/08/2021

"Cc unit not cooling again. Found freezer section reading 25 degrees, product getting soft. Checked for leaks using uv light. Found uv dye leaking from filter drier cap tube connection. Repaired connection. Brought system into 29 in/hg vacuum for 15 minutes, held vacuum, no change to gauges. Recharged system with 5.0 0z of r134a. Low side pressure stable at 3psi., good heat on high side. Advised to allow 24 hrs for unit to return to desired temps. Op test good."

We serviced a

MAYTAG DRYER

Model MDG3500BWW

Near Euclid, OH 44132

Joe O

Job Details: 04/07/2021

"Installed dial, cap, and knob. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Willoughby, OH 44094

Joe O

Job Details: 04/07/2021

Cc: not fillingRan Auto test and calibration. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, OH 44108

Jason N

Job Details: 04/07/2021

Installed drive belt. Ran auto test. All functions passed.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Willoughby, OH 44094

Joe O

Job Details: 04/07/2021

"Cc: wont cycleFound unit will not start, will not power off. Will not allow entry into diagnostics. Leveling leg missing. Needs control, ui and leveling leg.; ordrng 1 W11481108 (Control) and 1 W11406492 (Ui) and 1 W11213957 (feet-lvlng)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXB00

Near Highland Heights, OH 44143

Joe O

Job Details: 04/07/2021

"Cc: leakingFound water seeping from inlet valve. Needs water valveCustomer does not want to repair at this time; ordrng 1 WPW10498990 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Cleveland Heights, OH 44118

Jason N

Job Details: 04/07/2021

"Cc unit leaking underneath. Customer stated water leaked underneath unit. Checked under unit, all drain connections and inlet connections look good. Ran auto test, all functions passed, no leaks found. Filled tub up with water manually and drained out. No leaks found. Ran quick wash cycle; ordrng 1 W11200557 (Control)"

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/07/2021

The fan came loose was not pushing any of the hot air

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Newbury Township, OH 44065

Brian M

Job Details: 04/07/2021

"Cc unit not washing Found 2 errors heater open and wash motor not running Ran auto test found sump getting power but not running and found heater able to turn on Needs sump assembly and control ; ordrng 1 W10909703 (cntrl-elec) and 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Painesville, OH 44077

Jeff M

Job Details: 04/07/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Roaming Shores, OH 44084

Jeff M

Job Details: 04/07/2021

The unit was unbalanced I relvll the unit op tested good

We serviced a

AMANA DRYER

Model NGD4655EW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/07/2021

Replaced parts. Tested unit. Op test ok

We serviced a

KITCHENAID COOKTOP ELE

Model KECD807XSS00

Near Westlake, OH 44145

Marie V

Job Details: 04/07/2021

"Cc that the rear right burner stopped working and smoke came out of the burner. Unit will need burner and switch. Also will need second helper tech unit has Down draft system. Cust paid for parts; ordrng 1 WPW10215034 (Switch) and 1 WPW10221529 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Elyria, OH 44035

David R

Job Details: 04/07/2021

"Customer complaint, more lights either off or flickering. Customer said a different repair company came out, tried replacing FZ light, ripped out connections and broken wires in Fridge. Took pics. Called and documented with techline. Deemed non repairable. Office to send information over to third party extended warranty. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Euclid, OH 44132

Dan H

Job Details: 04/07/2021

"Customer complaint that unit is not drying clothes, unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44055

Gabriel P

Job Details: 04/07/2021

Drawer was replaced. Opt test ok.

We serviced a

GE WASHER

Model GUD27ESSJ1WW

Near Cleveland, OH 44113

Dan H

Job Details: 04/07/2021

"Customer complaint that unit is not spinning, ran spin cycle, unit spun, repeated , unit spun out again, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Elyria, OH 44035

David R

Job Details: 04/07/2021

Replaced door. Tested. All components working. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED8000BW0

Near Oberlin, OH 44074

David R

Job Details: 04/07/2021

"Cc unit not starting. Found bad door switch. Can hear the door switch broken when you push in. Ordering; ordrng 1 WPW10350907 (Door switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Cleveland, OH 44135

Marie V

Job Details: 04/07/2021

"Cc that the lights are flickering. Confirmed freezer light is bad , will need to be replaced . ; ordrng 1 WPW10515057 (Freezer light), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Shaker Heights, OH 44122

Jason N

Job Details: 04/07/2021

"Installed control board. Ran diagnostics cycle, op test no good, unit did not fill with water. Also notice pump making noise. Pulled filter cover and find chopper blade assembly in pieces. Unit needs chopper blade. Ordering inlet water valve. Customer will need credit for control board cost.; ordrng 1 WPW10327249 (Inlet valve) and 1 W10083957V (Chopper blade)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rocky River, OH 44116

Marie V

Job Details: 04/07/2021

"Cc that the unit does not turns on. Hooked up unit to an 240V outlet and tested unit. Did not turned on. Check main fuse 1ohm found start button connector unplugged. Corrected issue , started unit , unit started heating . Op test ok"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Cleveland, OH 44102

Marie V

Job Details: 04/07/2021

"Cc that the unit it started walking or shaking a lot. Check the cement block on unit it was good , found shipping bolts still on, removed and explain cust. Also found drain hose on the floor advised cust that the drain hose should be at least 39 from boot on of the unit. Op test ok cust said that he bought an extended warranty.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Mentor, OH 44060

Jeff M

Job Details: 04/07/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Wellington, OH 44090

David R

Job Details: 04/07/2021

"Cc unit is not doing anything. Confirmed. Wont take command. Checked in diagnostics, F6E2 error code. Miscommunication between UI and control. Ordering both controls ; ordrng 1 W11162441 (Console) and 1 W11429620 (Control)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Cleveland, OH 44113

Dan H

Job Details: 04/07/2021

"Installed new dsi board, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Rocky River, OH 44116

Marie V

Job Details: 04/07/2021

Cc that the unit is not making ice. Took temps foundfreezer was 17* fresh food 45*. Unit was on defrost when arrive. Took temps 5 min later it wheat down to 9* on freezer. Check all door switches were all good also cycle ice maker and it worked. Unit will need new ice maker because isnt working on its own. Replaced icemaker from T/S. Cycle by it self. Advice customer to get rid of the first couple of batches of ice because is a new icemaker and it was in a box just so they dont use the ice that it most likely has cardboard residue on it. Op test ok; used 1 W10882923 (Ice maker) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FTS03

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/07/2021

"Cc of no cool Found compressor not running Used compressor tester compressor is running Needs inverter; ordrng 1 W10629033 (inverter box), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/07/2021

Installed deli board OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near University Heights, OH 44118

Jason N

Job Details: 04/07/2021

Cc unit center gasket rail broke.Found center mullion rail middle mount broken. Replaced using customer supplied pre Id part. Door op test good.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHP519ESS2

Near Cleveland, OH 44118

Jason N

Job Details: 04/07/2021

"Cc unit door not closing, light staying on.Found secondary door switch broken. Unit needs door switches. Replaced using interlock kit from truck stock. Ran operational heat test w/cup of water. Op test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock"

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