We serviced a
KENMORE WASHER
Model 110.29622801
Near Willoughby, OH 44094
Jason N
Job Details:
08/16/2022
"Cc unit leaking Ran wash cycle on medium load, checked hoses, valves, no leaks found. Let unit agitate for several minutes. Switched to spin and drain. Could not find evidence of water leaking from unit. Could not duplicate leak concern at this time."
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NHZS0
Near North Royalton, OH 44133
David R
Job Details:
08/16/2022
"Cc unit not producing ice, customer already changed filter out. Ran diagnostics, no water coming into unit. Verified 120 to valve when activated. Will need water valve.** apartments. Wants to be emailed and bill too.; ordrng 1 W10881366 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD75GCPL0EG
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/16/2022
Cc no heat Found gas valve not opening Customer had parts installed customer supplied parts OP Test Ok
We serviced a
GE REFRIGERATOR
Model GFE26GGKBBB
Near Painesville, OH 44077
Jason N
Job Details:
08/16/2022
Cc unit leaking from underneathFound sheet of ice buildup on freezer bottom. Evaporator drain hole iced over. Cleared ice from freezer section and steamed down drain hole. Ensured drain tube clear. Op test good.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Willoughby Hills, OH 44094
Dan
Job Details:
08/16/2022
"Installed new springs and bellow, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Westlake, OH 44145
Manny
Job Details:
08/16/2022
"Cc that unit was giving error code after the first time they used it, he stated that wpl had him removed the drip tray and flow sensor, and unit have been working properly since, ran diagnostics and no codes, unit finished without any issues or leaks, leveled unit, and its working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cleveland, OH 44102
Angel
Job Details:
08/16/2022
Replaced inlet valve and roller and rivet tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Brook Park, OH 44142
Manny
Job Details:
08/16/2022
"Cc unit frosting up in the fz, and Ff is getting warm, she stated that we are the 4th company that comes out for the same issue and that shes loosing hope on techs, I apologize and told her well get to the bottom of the issue, checked temperatures and 24 in ff and 7 in fz, cux stated that its working good because she had to unplugged it so the unit can melt all the frost in the fz, ran test mode and defros circuit shorted, set unit to forced defrost and unit defrosted checked bymetal and at 42k ohms which is out of range, unit needs evap harness, fz ambient thermistor and control board.; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire) and 1 W10316760 (thermistor)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Elyria, OH 44035
Marie V
Job Details:
08/16/2022
"When arrived cust said that they tried to call, they called at 7 am. Explain office opens at 7:30. She said that unit is working right now. It was not heating but now is working. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Cleveland, OH 44127
Corina H
Job Details:
08/16/2022
"Replaced the heater, fuses and screen. Advised cust to install a semi rigid vent. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Avon Lake, OH 44012
Angel
Job Details:
08/16/2022
Cc that they have had an issue 3 times with unit thawing out there food in the freezer and not making ice. Verified and unit is working properly at the moment temperature in freezer was 13* but it was in defrost mode and ff section at 42* since customer has had same issue 3 times where it works and than stops working Im going to be ordering main control board and ui. Parts out if stock office to reschedule. ; ordrng 1 W11574770 (Main control) and 1 W11574767 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Jefferson, OH 44047
Brian M
Job Details:
08/16/2022
Installed heater OP Test Ok
We serviced a
MAYTAG DRYER
Model MGDP576KW0
Near Madison, OH 44057
Dan
Job Details:
08/15/2022
"Customer complaint that unit is not heating, confirmed, gas valve is not opening, unit needs new gas valve ; ordrng 1 WPW10118347 (Gas valve)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Dan
Job Details:
08/15/2022
"Customer complaint that unit does not shut off, found timer motor continuously run on off positions, unit needs new timer; ordrng 1 WPW10185982 (Timer)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Painesville, OH 44077
Dan
Job Details:
08/15/2022
"Customer complaint that cycle signal is not working, confirmed, unit needs new user interface ; ordrng 1 W11413567 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Olmsted, OH 44070
Angel
Job Details:
08/15/2022
Replaced heater tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Joe O
Job Details:
08/15/2022
Cc: not advancing through cyclesFound error codes f8e1(long fill no fill). Found low cold water pressure. Pulled water line. Found good house pressure. Needs water valve.; ordrng 1 W11038689 (valve)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kirtland, OH 44094
Joe O
Job Details:
08/15/2022
"Cc: tripping breakerFound unit receiving proper power. Found breaker trips as soon as start button is pressure. Ohmed out motor circuit, element and fuses. Nothing shorted to ground. Swapped l1 and l2 found motor starting. Advised customer he needs electrician to replace breaker."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Strongsville, OH 44136
Marie V
Job Details:
08/15/2022
"Cc that theres like something like sharp on the the lint trap area. Pass my hand and looked inside drum, pass. Removed cover lint found lint and paper stuck underneath. Removed all. Asked cust to try. Does not feel anything. Pass.op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Jason N
Job Details:
08/15/2022
"Cc unit lid broke, not lockingFound lid strike broken. Replaced lid strike, latch is undamaged. Ran auto test, all functions passed. Op test good."
We serviced a
MAYTAG FREEZER
Model MZC3122FW01
Near Mentor, OH 44060
Jason N
Job Details:
08/15/2022
"Recovered refrigerant. Installed uv filter drier and compressor process stub. Pulled vacuum on system to 29 in/hg for 15 minutes. Held vacuum. Recharged system with 6.3oz. Of r 134a. Low side stable at 0psi, good heat on discharge line. Unit cabinet starting to cool. Advised customer to allow 24 hrs for unit to return to proper cooling before restocking. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Euclid, OH 44119
Corina H
Job Details:
08/15/2022
CC that the ui says to rotate knob. Confirmed. Replaced the ui. Ran a calibration. Started a drain and spin. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Euclid, OH 44119
Corina H
Job Details:
08/15/2022
CC that there is ice dispensing on the floor when no one is using it. Had a customer fill the cup with ice. Cup is being filled to the top. Advised cust to fill cup 3/4 of the way. Showed cust that ice stays in the shoot when filling the cup full. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS2
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/15/2022
Cc unit will not stop beeping at the end of a cycle Ran diagnostics no stored codes all functions properly work. Ran auto test Could not duplicate issue Advised to watch
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details:
08/15/2022
Replaced line filter and control board. Ran a calibration and auto test. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma Heights, OH 44130
Manny
Job Details:
08/15/2022
"Cc unit not draining, verified and unit full of water, set unit to drain and pump wont even hums, disconnected pump and checked voltage to pump and good voltage coming in, and hose looks clogged up, unit will need a drain pump and hose.; ordrng 1 W11219380 (pump-drain) and 1 8269144A (drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willoughby, OH 44094
Joe O
Job Details:
08/15/2022
Cc: freezing in ff sectionFound temps in ff section at 34-39 degrees. Found freezer temp at -3 degrees. Found top shelf in ff section restricting air flow. Advised customer on loading. Advised customer they can also adjust freezer temp to reduce flow in ff section. Op test ok
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Kirtland, OH 44094
Joe O
Job Details:
08/15/2022
Cc: not making iceIce maker attempting to cycle upon arrival. Ice maker will not cycle. Needs ice maker.; ordrng 1 WR30X38005 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
08/15/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Dan
Job Details:
08/15/2022
"Installed new freezer section led module, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Mentor, OH 44060
Dan
Job Details:
08/15/2022
"Customer complaint that drum is hard to turn and making noise, found idler pulley squealing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
Marie V
Job Details:
08/15/2022
"Cc that the unit does not works and before it broke it did a very loud noise. Ran diag found error code F7E7 motor unable to reach target rpm, f7e1 basket speed sensor fault. Tilted unit, took pics found lots of grease came out if gearcase, unit will need actuator, motor, gearcase, belt and agitator. ; ordrng 1 W11454738 (Gearcase) and 1 W11222082 (Motor) and 1 W11480892 (Auger agitator) and 1 W11561052 (Agitator couple) and 1 W11418231 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44130
Manny
Job Details:
08/15/2022
"Cc light switch broke and Ff light is hanging by wires and filter is stuck, verified and switch is broken, light hanging, replaced light switch fix Ff light and removed and show customer how to replace filter, opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/15/2022
Cc leak Found drain pan clogged Cleared clog OP Test Ok
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWP3
Near Broadview Heights, OH 44147
Marie V
Job Details:
08/15/2022
"Cc that a knife fell into heater and melted. Confirmed . Replaced heater, tested unit, no leaks. Also ran diag, no error codes. Heater turned on at the end of. Advice cust to wash unit to get rid of burning smell. Op test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Moreland Hills, OH 44022
Brian M
Job Details:
08/15/2022
"Cc microwave display not on Found unit getting power but no display or power coming from control Recommend appliance manager and ui ; ordrng 1 W11375458 (Ui) and 1 W10915648 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Solon, OH 44139
Brian M
Job Details:
08/15/2022
Cc unit not advancing Found lid lock not functioning Replaced using truck stock OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Rocky River, OH 44116
Angel
Job Details:
08/15/2022
Cc that unit was mot making ice. Verified temperatures and ff section was at 39* and freezer was at 5*. Ran diagnostics and found E5 error code for ice maker thermistor fault. Replaced ice maker ran a cycle and passed also did a fill test and passed as well. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rocky River, OH 44116
Angel
Job Details:
08/15/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby, OH 44094
Joe O
Job Details:
08/15/2022
"Cc: not heating, timer not advancingFound breaker partially tripped. Reset breaker. Ran test cycle. Unit heating and cycling heat. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Solon, OH 44139
Brian M
Job Details:
08/15/2022
Cc leak Found water line not seated all the way Fixed and tested OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, OH 44143
Jason N
Job Details:
08/15/2022
Cc unit not starting Found door not latching and making contacts. Bent strike down slightly to ensure good contact in door latch. Unit started and washing. Canceled and drained and restarted. Unit started and washing. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan
Job Details:
08/15/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Newburgh Heights, OH 44105
Corina H
Job Details:
08/15/2022
"cust showed pop, sent pic. CC that there was drops of ice in the freezer and the doors are easy to open. Confirmed. Used Vaseline around the gaskets. Gasket touching the frame. Opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Brecksville, OH 44141
Marie V
Job Details:
08/15/2022
"Cc unit still showing error code. Confirmed. Deleted error code and pulled unit out, all connections are good. Cooling fan works good. Replaced both mother boards like techline advice. Preheated oven to 350. Pass. Then preheated bottom as well , 350*. Pass. Brought cores and new console for return."
We serviced a
MAYTAG DBL WALL OVEN
Model MEW9630AS00
Near Seven Hills, OH 44131
Manny
Job Details:
08/15/2022
"Cc unit has rust and a hole on the ceiling, verified and unit has lots of rust on ceiling of the top cavity and a hole cause by rust called wpl tech line spoke to Andy, sent him pictures, he stated that this wont be covered since rust is considered a environmental issue, but customer can call the trade care team and see what they do for them. Asked to be transferred to safety, and he said thats not a safety issue so they wont do anything for her. Advise providing customer with trade care team number"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Cleveland, OH 44120
Corina H
Job Details:
08/15/2022
CC that the ff is not cooling. Confirmed. Fz -6 and ff 55*. Found the gasket on the ff door at the bottom not touching the frame. Steamed out the freezer and gasket. Used Vaseline around the gaskets. Opt test ok
We serviced a
GE DRYER
Model GTD72EBPN0DG
Near Mentor, OH 44060
Jason N
Job Details:
08/15/2022
"Cc unit not heating Ran dryer op test, confirmed, no heat. Checked power to unit, good at 242v L to L. Checked all thermals, all checked good. Found burnt purple wire to heater element. Repaired wiring and replaced terminal. Reran dryer test, good heat. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Grafton, OH 44044
David R
Job Details:
08/15/2022
"Replace heater, tested and diagnostics, good, operation test okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Aurora, OH 44202
Brian M
Job Details:
08/15/2022
Ran entitlement and customer showed pop Cc of door Customer not used to mullion heater style of a door Unit is functioning properly Customer also didnt realize unit only goes to 19 degrees on the bottom right section
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Lakewood, OH 44107
Angel
Job Details:
08/15/2022
Cc that unit was cooling fine but it started dropping temperature after a week. Checked pressures and it was at 20psi on low side and 3psi in high side pressurized the system with 140psi of nitrogen used soap bubbles to try to find leak and found leak at aluminum capillary line had a pin hole. So I called tech line spoke with Butch explained issue and sent a picture of leak unit is not repairable. Unit going into a review.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Marie V
Job Details:
08/15/2022
"Replaced heater, tested unit. No leaks. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351HEW1
Near Maple Heights, OH 44137
Manny
Job Details:
08/15/2022
"Cc unit not making ice, verify and unit only have a bit of ice in tray, ran harvest test from T to H and ice maker getting stuck in harvest, unit will need ice maker replaced; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Shaker Heights, OH 44120
Corina H
Job Details:
08/15/2022
"CC that there is a noise when running. Confirmed. Found the blower wheel packed with lint. Removed the lint, started a time dry no noise. Checked the vent outside good air flow. Opt test ok."
We serviced a
GE REFRIGERATOR
Model GNE29GSHESS
Near Willoughby Hills, OH 44094
Dan
Job Details:
08/15/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 44 degrees, freezer section temperature at -2 degrees, fresh food section evaporator fan is running but barely blowing, unit needs new control and fresh food section evaporator fan, fan is covered under 1 year parts warranty, customer does not want repair ; ordrng 1 WR60X26866 (Fan) and 1 WR55X38248 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LT7100XVN0
Near Cleveland Heights, OH 44121
Joe O
Job Details:
08/15/2022
Cc: dryer not heatingFound igniter open. Needs igniter; ordrng 1 279311 (ignitor kit & bracke)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Jason N
Job Details:
08/15/2022
"Cc unit not making iceRan ice maker diagnostics, found code e5 for ice maker thermistor bad. Replaced ice maker using customer supplied pre Id part. Power cycled unit to clear code. Ran test 57 ice maker test, all functions passed. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Avon Lake, OH 44012
Angel
Job Details:
08/15/2022
Replaced heater tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Berea, OH 44017
Marie V
Job Details:
08/15/2022
"Cc that unit shows error code. Confirmed ? Error code is for float switch. Found water at the pan. Remove all, found unit is tilted the wrong way. So unit when is spraying water goes down and leaks. Corrected issue. Replaced drain pump and float switch. Op test ok."
We serviced a
KENMORE DRYER
Model 110.687227
Near Garfield Heights, OH 44125
Manny
Job Details:
08/15/2022
"Cc unit stops mid cycle, ran normal cycle and checked outside vent and good flow, noticed that the air coming out of the vent was really hot, unit is over heating, found fix-thermostat broken, replaced thermostat with surplus TS#WP3387134, ran time dry and unit is heating properly and not shutting off, opt test ok; used 1 WP3387134 (Thermal fix) from stock"
We serviced a
MAYTAG WASHER
Model Mvwb750wq0
Near Cleveland, OH 44118
Corina H
Job Details:
08/15/2022
"CC that the spin cycle is loud. Confirmed. Found the bearings are worn. Checked underneath and there is some oil leaking on the rotor. Will need a new rotor and bearings. Did advised customer if the basket is seized to the bearings would need the tub and basket. Basket is nla. Customer does not want to repair ; ordrng 1 W10435302 (Bearings) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details:
08/15/2022
Replaced fan with harness assembly. Reset temps. All fans good. Give 24 hours to return to normal temps. 24-48 for full bin of ice. Op Test Ok
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Mentor, OH 44060
Jason N
Job Details:
08/15/2022
"Cc unit displays f8e0 for fan speed fault Replaced cooling fan using customer supplied part. Ran bake test to 300 degrees. Good preheat and cycle, no fault codes. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Willoughby Hills, OH 44092
Joe O
Job Details:
08/15/2022
"Cc: not coolingFound temps at 44 in freezer section, ff at 54 degrees. Found ball of ice on cap tube. Needs compressor, and evaporatorCompressor and evaporator show under 5 year parts and labor warranty; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pepper Pike, OH 44124
Corina H
Job Details:
08/15/2022
CC that the lock is broken. Confirmed. Found the strike is broken. Replaced the strike from surplus t/s. Started a drain and spin. Opt test ok ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Streetsboro, OH 44241
Brian M
Job Details:
08/15/2022
Installed gearcase tub and agitator Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Avon, OH 44011
Angel
Job Details:
08/15/2022
Cc that unit was freezing her jars of jam and lettuce. Verified temps and ff section was 36* and ff section was at 5* noticed that the air supply vent was completely blocked with jars and tall items on top shelf. Verified the temp settings and customer had it at 36*. Changed temperature to recommended at 38* and helped customer rearrange the fridge for proper airflow. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Berea, OH 44017
Marie V
Job Details:
08/15/2022
"Cc that unit have clothes basket, wet, did not drain. Cust said unit is under a year.they will pay sc and contact Maytag. Unit does not wants to do anything. Cant stays cycle, when enters diag, unit does not shows display. Rebooted unit. Got it to enter diag, F9E1 drain pump system problem, F3E3 water inlet Tempe fault F1E2 motor drive module over voltage F8E6 water hazard F0E7 load detected when running cleaning washer cycle. Followed steps on tech sheet. Unit will need drain pump. uI and latch. ; ordrng 1 W11394572 (Latch) and 1 W11419171 (Control) and 1 W11478526 (Panel.) and 1 W11396717 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Willoughby, OH 44094
Joe O
Job Details:
08/15/2022
"Cc: frosting in freezer, not cooling ff sectionFound ff door will not close completely. Found damage to lower cabinet, cabinet bowing, pushing out on bottom of ff door. Advised customer damage is not repairable. Called whirlpool tech line spoke with butch. Sent pics, unit up for review. Sr: 7734351624Customer showed pop"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Painesville, OH 44077
Jason N
Job Details:
08/15/2022
"Cc unit not draining or spinning Found unit flashing f9e1 for long drain fault when arrived, water still in tub. Checked under unit found damaged blue wire to drain pump. Repaired wiring. Ran auto test, all functions passed. Op test good."
We serviced a
GE RANGE
Model JGB650EEF2ES
Near Olmsted Falls, OH 44138
Marie V
Job Details:
08/15/2022
Cc that have 2 burners that does not works. Confirmed. Spark is working. Can hear gas going in. Found out needed to clean burner head it gas dirty. Cleaned up. Tested burners . Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW
Near Hiram, OH 44234
Brian M
Job Details:
08/15/2022
Installed dispenser and control OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details:
08/15/2022
Cc that the adjusters on top rack were broken. Verified and all the wheels came off replaced with new adjusters. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Eastlake, OH 44095
Joe O
Job Details:
08/15/2022
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Painesville, OH 44077
Jason N
Job Details:
08/15/2022
"Cc unit not heatingChecked all thermals, found heater element open. Unit will need heater element replaced. Unable to check airflow at vent outlet due to unit being in a complex. Advised to have venting inspected/cleaned. ; ordrng 1 WP3387747 (Heater element)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Middleburg Heights, OH 44130
David R
Job Details:
08/15/2022
"Replaced control, heater, harness, thermistor. Good. Give 24 hrs to cool properly, 24-48 hours for fin bin of ice. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Painesville, OH 44077
Dan
Job Details:
08/15/2022
"Customer complaint that unit is not filling all the way up with water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Painesville, OH 44077
Dan
Job Details:
08/15/2022
"Customer complaint that knob is not turning, confirmed, unit needs new timer knob, customer will install ; ordrng 1 WH01X10310 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Madison, OH 44057
Dan
Job Details:
08/15/2022
"Installed new water filter housing, op test good"
We serviced a
GE RANGE
Model JS750DF1WW
Near Ashtabula, OH 44004
Dan
Job Details:
08/15/2022
"Glass recieved was not the correct size, ordering correct part ; ordrng 1 WB56T10105 (Glass)"
We serviced a
GE RANGE
Model JGB735SP1SSAT
Near Middlefield, OH 44062
Brian M
Job Details:
08/15/2022
Converted to propane
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Heights, OH 44143
Corina H
Job Details:
08/15/2022
"Replaced the blade, fan, scroll, holder, foam. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Elyria, OH 44035
Marie V
Job Details:
08/15/2022
Cc that the unit is. It finishing the spin cycle. That unit starts shaking. Started r air and spin cycle. Pass. Tested dampers. Pass. Tilted unit to verify components. Pass. Showed cust that you can pause unit to rearrange clothes. Also ran diag found error code F0E9 off balance paused. Unit is working as designed at this point. Op test ok; saved tckt
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Middlefield, OH 44062
Jason N
Job Details:
08/12/2022
"Cc unit not heatingChecked all thermals, found heater element open, will need replaced. Unit is under 60 mo. warranty. ; ordrng 1 WP3387747 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44134
David R
Job Details:
08/12/2022
"Cc unit not making ice. SxS, icemaker on door. Found wires cut through on hinge. Will need complete door. ; ordrng 1 LW11037733 (Left door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Angel
Job Details:
08/12/2022
Cc that unit was not spinning it got stuck on spin and wont do anything. Ran diagnostics and found error code F7E1 basket speed fault. Tried to do a agitation and it would not do it just hums found capacitor bad. Replaced capacitor fro. Truck stock ran a calibration and auto test and passed. Opt test ok.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
Marie V
Job Details:
08/12/2022
"Cc that the unit is damage and making a squeaky noise.. Confirmed. Found top has a dent, took pics, front of appliance is also dented, unit is missing clip for the top and 2 screws that hold front panel in place.ordering parts. Also squeaking noise comes from loose screws at the back of appliance. Corrected it. Office will contact once they have eta on the part; ordrng 1 WP8563663 (Top) and 1 W10806345 (Panel) and 2 WP8066092 (Lock)s and 1 WP90767 (Screw)"
We serviced a
MAYTAG RANGE
Model Mgr8775as
Near Madison, OH 44057
Dan
Job Details:
08/12/2022
"Customer complaint that oven filled with gas and then lit, started bake for 350 degrees, burner lit, shut oven off, burner did not shut off, unit needs new gas valve, customer does not want repair at this time; ordrng 1 WPW10602004 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Atwater, OH 44201
Jason N
Job Details:
08/12/2022
"Cc unit lid not engaging, will only click. Confirmed lid lock is not locking. Replaced lid lock using customer supplied pre Id part. Ran operational tests, all functions passed. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Euclid, OH 44132
Joe O
Job Details:
08/12/2022
Cc: not heatingFound igniter only pulling 2.7 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details:
08/12/2022
"Another damaged tub, inner door is good. Took pics. Will tell customer to take out box and inspect before coming back out. ; schdld next appmnt for 8/19 FRI PM"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Lakewood, OH 44107
Angel
Job Details:
08/12/2022
Arrived at home and tapped the system to see where the leak was coming from found leak in ff section evaporator. Reclaimed unit replaced filter drier with uv drier and replaced ff section evaporator ran a vacuum on unit stayed at a 30 vacuum and recharged unit with 5.3oz of R134a. Recommended customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lakewood, OH 44107
Angel
Job Details:
08/12/2022
Replaced heater tested unit. Opt test ok.
We serviced a
N/A N/A
Model LDG303
Near Ravenna, OH 44266
Jason N
Job Details:
08/12/2022
"Cc unit not heating Checked all thermals, all checked good. Checked voltage to ignitor, reading 0v. Not receiving voltage form timer. Unit needs timer replaced. Part is discontinued. ; ordrng 1 306483 (Timer)"
We serviced a
MAYTAG WASHER
Model MEDC465HW
Near Euclid, OH 44123
Joe O
Job Details:
08/12/2022
"Cc: shuts off intermittently, long dry timesFound unit has good heat and air flow. Checked venting outside. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
David R
Job Details:
08/12/2022
"Found F1E1 main control and F1E2 motor control. Found bugs/dropping around control. Some inside control, could be causing relay short. Also took pics of gearcase where mice nest was found. Gearcase is rising through. Will need new control, gearcase, motor, cap, lower harness. Plus additional labor to be paid. ; ordrng 1 W11162438 (Control) and 1 W10528947 (Hub) and 1 W11095106 (Harness) and 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Cap) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44111
Angel
Job Details:
08/12/2022
Cc that unit is not cooling. Arrived at the rent a center and unit was not plugged in explained to manager I will try to diagnose it too see whats going on. Plugged in unit and left for about 15 to 20mins to see if the evaporator would get any frost pattern. Checked evaporator and it had full frost pattern all fans were working explained to store manager to monitor for now and leave it plugged in and left a bottle of water in freezer to test as well. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Chagrin Falls, OH 44023
Jason N
Job Details:
08/12/2022
"Installed timer. Ran cycle test, op test no good. Unit starting at agitation or spin when cycle is started. Unit needs ATC switch. Advised customer we will credit cost for timer towards cost for ATC switch. ; ordrng 1 WPW10248240 (ATC switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03P
Near Mayfield Heights, OH 44124
Joe O
Job Details:
08/12/2022
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBCS24RSBS04
Near Chagrin Falls, OH 44022
Jason N
Job Details:
08/12/2022
"Cc unit buildup of ice and frost on back wall of unitCustomer stated they allowed unit to defrost and then plugged back in after a few days, was ok for awhile but its doing it again. Confirmed evaporator frosted over. Checked defrost circuit. Found bimetal covered in ice but reading open. Unit needs bimetal/thermal fuse harness. ; ordrng 1 W10860146 (Bimetal/thermal fuse)"
