Near Lakewood, OH 44107
Corina B
Job Details: 09/11/2020
RANGE GE JGBP30BEW1AD CC that the oven is not heating. Found the igniter at 2.8 amps. Replaced the igniter from t/s. Heated oven to 350*. Optest ok. ; used 1 4343157 (Igniter) from stock
Near Lakewood, OH 44107
Corina B
Job Details: 09/11/2020
RANGE KENMORE 79075721991 CC that the oven is not heating. Checked the amp 2.0 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Optest ok.; used 1 12400035 (Igniter) from stock
Near Avon Lake, OH 44012
Corina B
Job Details: 09/11/2020
ICE MAKER GE ZDIC150WBBB "CC that the unit is leaking. Unit was turned off. Turned unit on, water valve not leaking. Let unit run, draining fine. Working as designed. Advised cust to keep an eye on the unit."
Near Lorain, OH 44055
Gabriel P
Job Details: 09/11/2020
SXS REFRIGERATOR KITCHENAID KSC23C8EYY01 "Replace parts,opt test ok"
Near Concord Township, OH 44077
Jeff M
Job Details: 09/11/2020
DISHWASHER MAYTAG MDB8959SBB3 The door was unlvl I relvl the door op tested good
Near Painesville, OH 44077
Jeff M
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed new part unit tested good
Near Painesville Township, OH 44077
Jeff M
Job Details: 09/11/2020
WASHER MAYTAG MVWX655DW1 The lid came damaged again what’s happening is there poorly packed from the factory and then they get dropped or sat down on the latch and the latch breaks. This will keep happening unless it is packed better or taken better care of during delivery; ordrn
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL MFI2269VEB8 Installed new part unit tested good
Near Concord Township, OH 44077
Jason N
Job Details: 09/11/2020
DISHWASHER MAYTAG MDB8959SKZ0 Installed drain pump. Ran wash test and then cancel drain. Op test good. Retrieved second drain pump.
Near Independence, OH 44131
Corey L.
Job Details: 09/11/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Repaired liner crack with epoxy repair kit per instructions, customer really likes the outcome, op test good"
Near Strongsville, OH 44136
Corey L.
Job Details: 09/11/2020
REFRIGERATOR N/A MSD2756GEB "Customer complaint whole fridge lost cooling, confirmed both sections room temp, start device keeps tripping, when starter resets the compressor is humming loud and is very hot, compressor seized, unit needs compressor and drier, also the updated start d
Near Willoughby, OH 44094
Jason N
Job Details: 09/11/2020
DISPOSAL KITCHENAID KBDS100T3 "Cc unit stuck, not workingCustomer showed pop.Confirmed unit will not spin in either direction using wrench. Internal damage suspected. Kitchen aid shows a 7yr limited warranty on this unit. Unit needs replaced. Advised customer office will order and con
Near Willowick, OH 44095
Jason N
Job Details: 09/11/2020
DISHWASHER KITCHENAID KDTE334GPS Cc unit dispenser brokenConfirmed open button missing from dispenser. Replaced using customer supplied pre Id part. Op test good.
Near Euclid, OH 44132
Jason N
Job Details: 09/11/2020
DRYER WHIRLPOOL WED5550XW0 "Cc unit making loud noises in cycleRan dryer op test, noise starting after about 10 min, loud vibration noise. Pulled unit, found blower wheel cracked. Unit needs blower wheel. Ordering.; ordrng 1 WP697772 (blower wheel4944), used 1 SHIPPING (shipping an
Near East Cleveland, OH 44112
Jason N
Job Details: 09/11/2020
REFRIGERATOR KITCHENAID KBFS20EVMS13 "Cc unit freezer frost buildup Found a small patch of frost on bottom on freezer, customer states it takes about a week for that to buildup. Possible very small air leak into freezer, but nothing major. Checked door gasket, checked good. Added some silico
Near South Euclid, OH 44121
Jason N
Job Details: 09/11/2020
DISHWASHER KITCHENAID KDFM404KPS0 "Cc unit making ticking noise in cycleRan diagnostics, found codes 8-2 inlet fill valve. Ran diagnostic cycle, ticking occurring approx 1:30 in cycle, when upper 3rd rack spray arms oscillating. Called wp techline, Ed, may be a normal sound but to go ahea
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 09/11/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 Cc unit lights out in freezer Confirmed upper light in freezer out and connecting modules are dim. Replaced upper freezer led module using customer supplied part. Illumination returned to all lights in unit. Op test good.
Near Strongsville, OH 44136
Corey L.
Job Details: 09/11/2020
DISHWASHER KITCHENAID KDFE204ESS1 "Customer complaint dw not dissolving tablets, confirmed, started wash cycle, heard wash motor just humming, motor getting power, wash motor failed, customer paid for parts and svc but is calling wpl to see if they can help with cost at all; ordrng 1 WPW1
Near Broadview Heights, OH 44147
Corey L.
Job Details: 09/11/2020
WASHER WHIRLPOOL WTW5000DW1 "Broke apart washplate to remove, removed washplate and hub, installed new parts, op test good, cleared faults and calibrated"
Near Brook Park, OH 44142
Corey L.
Job Details: 09/11/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer making loud noise, confirmed, found over suds fault and motor unable to reach proper rpm, cleared, found nut on belt pulley backed out and pulley slid down scraping and damaging shield, reinstalled pulley and nut with locktite,
Near Cleveland, OH 44106
Dan H
Job Details: 09/11/2020
RANGE WHIRLPOOL WFE515S0JS0 "Customer complaint that oven is not heating properly, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
Near Streetsboro, OH 44241
Brian M
Job Details: 09/11/2020
WASHER MAYTAG MAV8551AEWW "Cc u it wont spin or drain Found door cm broken that engages the lid switch Needs cam Customer to install ; ordrng 1 W10814230 (cam), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 09/11/2020
DRYER MAYTAG MED7230HW0 Complaint of being noisy when running Ran unit normal operation sounds OP Test Ok
Near Willoughby, OH 44094
Joe O
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc: not coolingFound unit has no frost pattern. Found compressor humming. Tripping overload. Hooked up compressor tester. Will not start. Needs compressor, evaporator, and drierCompressor shows out of stock. Office to reschedule; ordrng 1 W10507884 (comp
Near Brook Park, OH 44142
David R
Job Details: 09/11/2020
DISHWASHER PORT MAYTAG MDB4949SHB1 Found hose was kinked up in the back of the unit. Replaced parts. Tested. Good. Op test ok
Near Brecksville, OH 44141
David R
Job Details: 09/11/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced parts. Tested. Good. Op test ok
Near Mentor, OH 44060
Joe O
Job Details: 09/11/2020
WASHER AMANA NFW5800HW2 "Cc: leaking, partial display incorrect cyclesCannot read display to see if there are any error codes. Ran quick test cycle. Found small leak coming from house water valve. Needs uiUi shows out of stock, office to reschedule; ordrng 1 W11325578 (cntrl-ele
Near Kingsville, OH 44048
Jeff M
Job Details: 09/11/2020
DRYER WHIRLPOOL WED4815EW The units timer isn’t advancing the unit is getting correct amount of power needs a new timer ; ordrng 1 W11298298 (cover) and 1 WPW10185982 (timer)
Near Lorain, OH 44053
Gabriel P
Job Details: 09/11/2020
WASHER MAYTAG MVW6230HW0 It was not the washer it was the dryer
Near Streetsboro, OH 44241
Brian M
Job Details: 09/11/2020
WASHER AMANA NFW5800HW2 Installed cold valve
Near Lorain, OH 44053
Gabriel P
Job Details: 09/11/2020
DRYER MAYTAG MGD6230HW0 Found temp cycling off at 160 when outside and found no air coming out customer has a clog on the vents no issue with dryers
Near Brooklyn, OH 44144
Dan H
Job Details: 09/11/2020
MICROWAVE WHIRLPOOL UMV1160CW4 "Customer complaint that light stays on when unit is plugged in, Installed new door, found fuse blown, installed new fuse, op test no good , unit needs new control; ordrng 1 W10892389, used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Brimfield Township, OH 44240
Brian M
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW Complaint wires hanging Found wires to be pulled out of bottom of fridge Wires run into cavity called whirlpool, Sent pics to Christon at whirlpool Non repairable
Near Shalersville Township, OH 44266
Brian M
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc unit still not making ice and water all over the ice bucket Found icemaker not going back to home position and fill tube seeping water Needs icemaker and water valve ; ordrng 1 W10873791 (icemaker) and 1 WPW10341320 (valve-inlt)
Near Lorain, OH 44053
Gabriel P
Job Details: 09/11/2020
DRYER WHIRLPOOL CEM2743BQ0 "Customer bought a pulley online in case it was issue an it was the bearing chew up inside took pictures,opt test ok"
Near Amherst, OH 44001
Gabriel P
Job Details: 09/11/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Replace freezer door,opt test ok"
Near Parma Heights, OH 44130
Corey L.
Job Details: 09/11/2020
DISHWASHER WHIRLPOOL WDF750SAYM0 "Customer complaint dw not filling with water detergent not dissolved, started cycle, unit filled, wash motor did not turn on, found wash motor WPW10482502 failed, quoted, customer does not want repair at this time"
Near Avon, OH 44011
Corina B
Job Details: 09/11/2020
WALL OVEN KITCHENAID KEBS109BSS00 CC that the fan turns in when the unit is not turned on. Ran diag F6e1 over temp limit. The sensor is out of range. Will need a new sensor ; ordrng 1 WP74008369 (Sensor)
Near Shalersville Township, OH 44266
Brian M
Job Details: 09/11/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 Installed gasket OP Test Ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/11/2020
DRYER AMANA NED4655EW1 "Fuse was open again call senior tech bj we notice element was not cycling off an thats why fuse keep blowing ordering operating thermostat and a thermal fuse in case the new one I replace from t/s blows reschedule ; ordrng 1 WP3387134 (thrmst-fix) and 1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 09/11/2020
DRYER MAYTAG MEDC465HW0 "The catch needed a little of w4p,opt test ok"
Near Parma, OH 44129
Corey L.
Job Details: 09/11/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven not lighting, only has lit twice since last visit, confirmed not lighting, ignitor tests pass, power is getting to gas valve, power not getting to ignitor, unit needs gas valve; ordrng 1 WP98014893 (valve-gas )"
Near Mentor, OH 44060
Joe O
Job Details: 09/11/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "Installed control. Light still not powering off. Control still sending power to light. Re ordering control, and ui; ordrng 1 W10892389 (cntrl-elec) and 1 W11252185 (panl-cntrl)"
Near Cleveland, OH 44128
Corina B
Job Details: 09/11/2020
DRYER WHIRLPOOL WED5800SW0 CC that the unit does not turn on. Found the door switch is broken p. Replaced the switch from t/s. Customer has a foil and plastic style vent advised customer to replace with a semi rigid or rigid vent. Optest ok; used 1 WP3406107 (Door latch) from stock
Near Strongsville, OH 44136
David R
Job Details: 09/11/2020
DRYER MAYTAG MGD6230HW0 "Cc of drying, different cycles not drying large/small clothes, only timed dry. Ran through diagnostics, no error codes. Good air flow, leads right outside. Ran through cycle diagnostics, ignitor is cycling on/off, working correctly. Held door switch whil
Near Oberlin, OH 44074
David R
Job Details: 09/11/2020
RANGE WHIRLPOOL WEE510S0FS2 "Replaced part. Tested. Good. Found shorted control, black spots."
Near Kingsville, OH 44048
Jeff M
Job Details: 09/11/2020
WASHER WHIRLPOOL WTW5000DW the unit had a no stored code ran a test cycle no issues found op tested good
Near Mentor, OH 44060
Joe O
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cc: door not levelRaised ff door. Op test ok
Near Cleveland, OH 44108
Dan H
Job Details: 09/11/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that basket fell down, suspension is good, unit is operating as designed , installed new suspension anyways for customer, op test good"
Near Mentor, OH 44060
Joe O
Job Details: 09/11/2020
RANGE WHIRLPOOL WFE320M0ES2 "Cc: cavity light intermittently not coming onChecked socket, found socket is receiving proper power. Found all connections tight. Unit stopped working when customer pulled unit out. He pushed unit back in light shut off and wouldn’t turn on. Replaced soc
Near Mantua, OH 44255
Brian M
Job Details: 09/11/2020
DRYER WHIRLPOOL WGD7300XW0 Installed belt and pulley Ran test cycle OP Test Ok
Near Maple Heights, OH 44137
Corey L.
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL WRT351SFYB00 "Customer complaint fridge not cooling properly, confirmed ff temp was 52 and frz -5, unit in defrost mode, waited for unit to finish defrost, found evap fan getting power and not running, evap fan failed; ordrng 1 WP2315539 (motor-evap), used 1 SHIPPING
Near Cleveland Heights, OH 44118
Dan H
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM "Customer complaint that unit is not making ice, found bail arm had fallen out of ice maker , ice maker was in off position, reinstalled bail arm, ice maker cycled and filled, op test good"
Near Chagrin Falls, OH 44022
Corey L.
Job Details: 09/11/2020
WASHER GE WDSR2080D6WW "Customer complaint washer knocking around when spinning, confirmed, found back suspension fell from basket, unit needs front suspension; ordrng 2 WH16X543 (rod/spr yllw)s, used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Jeff M
Job Details: 09/11/2020
REFRIGERATOR MAYTAG MSF25D4MDM01 "Found the filter dryer leaking or has signs of leaking has not had Freon in the unit for a long time probably three years. I remove the old filter put a new filter on there is a restriction in the system I took the filter back off double checked put the
Near Hambden Township, OH 44024
Jason N
Job Details: 09/11/2020
DRYER GE GTD45GASJ2WS "Cc unit not staying onCustomer states pushing the start button will start it but will turn off after letting go. Confirmed. Opened unit, found drive belt laying inside unit, not broken. Belt switch not being made to complete run circuit. Reinstalled belt
Near Saybrook Township, OH 44004
Jeff M
Job Details: 09/11/2020
DISHWASHER FRIGIDAIRE FDB1050RES2 "The unit fills with water the relay on the main control does not click to allow power to be sent to the sump motor I checked the sump motor there is no power. Needs a new control estimate only; ordrng 1 154712101 (control module), used 1 SHIPPING (shippi
Near Mentor, OH 44060
Joe O
Job Details: 09/10/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control. Tested. Op test ok
Near Highland Heights, OH 44143
Jason N
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit still not working correctlyCustomer states after they installed evap fan motor, control will still reset after awhile and stop cooling. Called wp techline, Leon, if evap fan motor replaced, only other part that would potential cause would be the
Near Perry Township, OH 44081
Jeff M
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW5000DW0 The hub ASSY was striped. install of the part op test good; used 1 W10528947 (HUB) from stock
Near Painesville, OH 44077
Jeff M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit tested good
Near Painesville, OH 44077
Jeff M
Job Details: 09/10/2020
REFRIGERATOR KENMORE 106.5177951 The unit is not cooling freezer section is almost 30° fresh food section is 60° the fresh food evaporator is frost free there is a leak in the system needs a fresh food evaporator and compressor estimate only customer does not want to fix they will buy ne
Near Willoughby, OH 44094
Jeff M
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG525S0HZ1 Installed new part unit tested good
Near Avon, OH 44011
Corina B
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG515S0EB0 "CC that the unit is not keeping temp. Turned oven on to 350*. Spark igniter, sparked once. Heated to 350*. Took temp after 30 minutes. 350*. Working as designed. Optest ok."
Near Avon, OH 44011
Corina B
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 CC that its making ice. Ice maker is turned on. Advised cust that its suppose to make ice cubes. Showed cust how to turn the ice maker on and off. Working as designed. Optest ok.
Near Lakewood, OH 44107
Corina B
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "CC that there is a burning smell from the ice maker. Removed the ice maker checked wires, good. Found a piece of food on the heater. Removed the burnt food. Optest ok."
Near North Olmsted, OH 44070
Corina B
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 CC that the unit is not cooling 60* ff 55* Fz. Low side 20 vacuum. Used nitrogen and soap bubbles on fitting no leaks. Called t/l AndreW. Unit is non repairable
Near Amherst, OH 44001
David R
Job Details: 09/10/2020
RANGE MAYTAG MGT8885XS01 Cc bottom oven not working. Found ignitor ash white and a little crack. Replaced from t/s. Tested. Good. Op test ok; used 1 12400035 (IGNITER) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW9151YW00 "Replace soap dispenser,opt test ok"
Near Lyndhurst, OH 44124
Jason N
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW6400SW0 Installed suspension springs. Ran auto test. Op test good.
Near Bainbridge Township, OH 44023
Jason N
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Installed control board. Thawed water reservoir, tested water dispense. Dispense good. Turned humidity control on, customer has condensation forming on mullion. Advised customer to monitor."
Near Bedford Heights, OH 44146
Jason N
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not draining Ran diagnostics, no codes stored. Cust stated there some water left at the end of the cycle, and after awhile it starts to smell. Ran wash test then cancel drain. All water draining from unit. Did find no loop in drain under sink, po
Near Cleveland, OH 44109
Jason N
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc unit lid not locking, only clickingRan diagnostics, found code f5e2 for lid lock fault. Replaced lid lock using customer supplied pre Is part. Ran auto test and calibration. Op test good."
Near Auburn Township, OH 44023
Brian M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced led OP Test Ok
Near Parma, OH 44134
Corey L.
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint fridge making a loud rattling noise, confirmed, found noise coming from condenser tapping top of compartment underneath unit when compressor is running, adjusted feet to change condenser position and added a small piece of sticky foam,
Near Lakewood, OH 44107
Dan H
Job Details: 09/10/2020
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not agitating or spinning properly, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 09/10/2020
WASHER MAYTAG MVWB765FW3 Cc of noise when spinning and played audio for me Ran test cycle with tub empty no noise Ran spin test with 4 big wet beach towels no noise heard At this time I can not duplicate or determine where noise could be coming from Advised to watch
Near Solon, OH 44139
Brian M
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDPM354GPS0 Cc unit falling forward found unit not mounted to cabinet and door was tweaked adjusted feet and added screws to the mounting brackets OP Test Ok
Near North Royalton, OH 44133
Corey L.
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint of frost build up on around top of frz door, confirmed, gaskets are sealing correctly, found gap in corner of frame on bottom left side of frz, siliconed gap, op test good; used 1 8201711 (SILICONE ADHESIVE ) from stock"
Near Willowick, OH 44095
Joe O
Job Details: 09/10/2020
RANGE WHIRLPOOL WFE550S0HZ1 Cc: cooktop not workingFound harness wire shorted out at terminal block. Needs terminal block kit. Replaced terminal block kit. Tested. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTM354DSS4 Found error f4e3 motor not running ran diagnostics it fill and drain but it did not wash gave customer and estimate he will call whirlpool for them to cover parts opt test ok
Near Euclid, OH 44123
Jeff M
Job Details: 09/10/2020
WASHER WHIRLPOOL MVWC300VW0 The lid switch is broken needs replaced ; ordrng 1 WP8318084 (switch-lid)
Near Parma, OH 44130
Corey L.
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Customer complaint dw not cleaning dishes well, screen filter clean, spray arm nozzles clear, not running water in sink first gives temp of 84, emptied and refilled now temp at 95, advised customer to run water in sink before each cycle, unit has not bee
Near Willowick, OH 44095
Joe O
Job Details: 09/10/2020
RANGE WHIRLPOOL WEG515S0FS0 Cc: oven intermittently heatingRan test bake. Found unit is igniting. Tested multiple times. Unit functioning as designed. Op test ok
Near Elyria, OH 44035
Corey L.
Job Details: 09/10/2020
WASHER AMANA NTW4516FW3 "Customer complaint that one cycle was washed then another put in and it jumped to final spin, ran diagnostics no faults, water is on and properly connected, lid locks, customer stated they do not touch the selector dial, advised to make sure dial is in t
Near North Royalton, OH 44133
Corey L.
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed water pressure regulator, opened valve all the way, water flow is good, op test good"
Near Wickliffe, OH 44092
Joe O
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Installed inner door glass. Op test ok
Near Cleveland, OH 44111
Gabriel P
Job Details: 09/10/2020
WASHER MAYTAG MHW6630HW0 Found the leak coming from dispenser notice pressure was strong lower it down and stop leaking from dispenser ask customer to monitor it if it leaks it will need a dispenser assembly gave them and estimate just in case opt test ok
Near Bay Village, OH 44140
David R
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KSF26C6XYY00 "Went over diagnostics and previous parts replaced. Tested thermistor, reading close to temp FF section is at. Went through test 39 and passed. Through test 4, both sections workin* correctly, dual valve good. Advised replacing UI. Would replace all 3 par
Near Olmsted Township, OH 44138
David R
Job Details: 09/10/2020
DRYER WHIRLPOOL WGD4800BQ2 Cc unit not heating. Found open thermal fuse. Replaced from t/s. Tested. Good. Heated and cycled. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Brecksville, OH 44141
Brian M
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KSRJ25CNST00 "Cc unit frosting up Found issue to be water seeping And dripping water into icemaker fill cup and freezing Checked lines removed and reinstalled filter dripping stopped in icemaker area Advised to watch but may need water valve kit Est only ; ordrng 1 W1
Near Cleveland, OH 44106
Dan H
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG320M0BW2 "Customer complaint that display is not working, confirmed, found an open wire in the power cord, unit needs new power cord; ordrng 1 W11173616 (Power cord)"
Near Richmond Heights, OH 44143
Dan H
Job Details: 09/10/2020
WASHER MAYTAG MVWB835DW3 "Customer complaint that unit does nothing , confirmed, control tests good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11112656, used 1 SHIPPING (shipping and handling) from stock"
Near Parma Heights, OH 44130
Gabriel P
Job Details: 09/10/2020
WASHER WHIRLPOOL MVWB765FW3 Found error f5e2 lid failure replace from t/s ran calibration and auto test pass ; used 1 W10810403 (LID LATCH) from stock
Near Strongsville, OH 44136
David R
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replaced parts. Looked over compressor job that other company did. Did not see any oil or leaks. Filter drier was not replaced. Replacing parts now and seeing if anything will change. If not customer to call customer service.
Near Aurora, OH 44202
Brian M
Job Details: 09/10/2020
WASHER GE n/a Cc of black grease on clothes after washing Found gear case to be leaking some grease found grease under machine in cover Will need gearcase and tub replacement ; ordrng 1 WH12X26329 (sensor speed) and 1 WH01X24180 (drive belt) and 1 WH38X27407 (platform
Near Cleveland, OH 44128
Corina B
Job Details: 09/10/2020
WASHER AMANA NTW4516FW1 CC that the unit does not start or finish a cycle. Found the hot and cold water valve are reversed. The cold water valve is not opening up. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (Water valve) from stock
Near Olmsted Falls, OH 44138
Dan H
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB01 "Customer complaint that unit is not making ice sometimes, found ice bin full, ice box thermistor tests good, ice box fan is working, cycled ice maker , ice maker cycled and filled, door already has switch spacer installed , installed new control, op
Near Concord Township, OH 44077
Jeff M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ The ice din was packed with ice under the din I cleaned the units din op tested Ted good
Near Bainbridge Township, OH 44023
Brian M
Job Details: 09/10/2020
WALL OVEN JENN-AIR JJW2730DS01 Cc of error f6e6 Found stored codes for f6e6 and f6e9 Followed tech sheet and unit has continuity Needs control board but would also like the UI board just in case next step says if error reappears to replace UI Would like to do both at the same time ; or