Near University Heights, OH 44118
Dan H
Job Details: 05/27/2020
WALL OVEN KITCHENAID KEBS207SSS04 "Installed new element,mouse, and fan, op test good"
Near Kent, OH 44240
Brian M
Job Details: 05/27/2020
DRYER SAMSUNG DV42H5000EW/A3 "Cc of unit not heating Found heater element Open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
Near University Heights, OH 44118
Dan H
Job Details: 05/27/2020
DISPOSAL KITCHENAID KBDS100T3 "Installed new disposal, op test good"
Near Grafton, OH 44044
David R
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts. Tested. Good. Op test ok
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/27/2020
DISHWASHER GE PDW8280N00SS Replace all parts opt test ok also record it 5 minutes video of no leak ask customer to keep it running till cycle end opt test ok
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5000DW3 "Found error code . F0E4 – HIGH WATER TEMPERATURE – RINSE CYCLE. Found water hose reverse. Corrected issue. ,opt test ok"
Near Cleveland, OH 44108
Jason N
Job Details: 05/27/2020
DRYER WHIRLPOOL WED4616FW0 "Cc unit making rumbling noise Confirmed rumbling noise, sounds like a bad roller. Pulled front panel, found rock stuck in front felt seal. Reassembled, ran dryer op test, no abnormal noise. Op test good."
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found freezer temp 50 degrees and fridge 47 degrees took panel off on freezer and fridge no frost pattern also found major leak from freezer evaporator took lots of pictures also tap system read 0 on gauges,also compressor is hot over heating will need c
Near Elyria, OH 44035
Gabriel P
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL ED2FHEXNT01 "Checked temp , found 53* on fresh food section and 32* on freezer. Also found evaporator with no frost pattern tap the system read 0 compressor also is loud and over heating will need part listed customer will not repair"
Near Westlake, OH 44145
David R
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Found hairline crack in reservoir right next to connection to water filter housing. Ordering out reservoir and it is cheaper than filter housing. Either will do refund for difference in parts. Will send over to office. ; ordrng 1 W11168758 (reservoir)
Near Westlake, OH 44145
David R
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW6700TU2 "Cc of OL error code and unit not finishing cycle. F70 OL error code stored in system. Went through diagnostics. Went through manual mode and found basket isn’t disengaging on agitate. Found hub and basket seized on to shaft and bearings. Will need tub, h
Near North Kingsville, OH 44004
Jeff M
Job Details: 05/27/2020
WASHER MAYTAG MHW6630HW0 The unit has a water valve fail code and A lock error code needs both water valves and lock. Customer is also experiencing off-balance load there’s marks on the Bello from the unit going off balance falls in line with The service pointer tech line explain
Near Solon, OH 44139
Jason N
Job Details: 05/26/2020
WASHER MAYTAG MVWB835DC2 Installed console and main control. Ran auto test and calibration. Op test good.
Near Seven Hills, OH 44131
Jason N
Job Details: 05/26/2020
REFRIGERATOR AMANA TR21V2L "Cc unit freezer door pops open and leakingFound small puddle under unit. Found drain tube leaking. Pulled drain tube, tube clogged with debris. Cleaned out, op test good. Tilted unit back slightly using leveling feet. Doors gravity closing now, small pop
Near Brooklyn Heights, OH 44131
Jason N
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc unit freezing product in ff sectionReplaced cold control and thermistor using customer supplied pre id parts. Removed excessive styrofoam from thermistor location to allow more air to contact thermistor. Set freezer damper to max. Advised customer to m
Near Parma, OH 44129
Jason N
Job Details: 05/26/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not spinning out. Ran diagnostics, found codes f7e6 for motor fault, f2e1 for stuck key. Ran manual agitation tests, and spin test. Unit functions checked good. Ran tachometer test, passed. No mechanical friction on tub. Ran auto test and calibra
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/26/2020
RANGE WHIRLPOOL CWE5800ACS "Cc unit coding f5e2 when doing a self cleanRan diagnostics, verified f5e2 for door lock error. Ran self clean lo, after about 15 min unit codes f5e2. Latch mechanism not functioning. Unit need latch assembly. Customer not repairing at this time, will thi
Near Cleveland Heights, OH 44118
Dan H
Job Details: 05/26/2020
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Installed new fan/heater assembly and thermal fuse, op test good"
Near Walton Hills, OH 44146
Dan H
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed new ice maker , op test good"
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 05/26/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, ran manual test cycle for high speed spin, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 05/26/2020
RANGE WHIRLPOOL WFE550S0HZ "Installed new hinges and receivers, op test good"
Near Solon, OH 44139
Brian M
Job Details: 05/26/2020
REFRIGERATOR MAYTAG PTB19BBGRB Installed ptc and thermostat OP Test Ok Advised to give it 24 hours to cool
Near Cleveland, OH 44132
Joe O
Job Details: 05/26/2020
DISHWASHER IKEA IUD9500WXA Cc: door not closingFound upper rack loaded and item on rack was pushed too far back causing the door to hit the rack. Moved item. Door closing. Op test ok
Near Cleveland, OH 44132
Joe O
Job Details: 05/26/2020
RANGE IKEA IBS550PWS00 "Cc: no power, door stuck closedFound thermal fuse open. Jumped out thermal fuse, ui still not powering on. Tested voltage through shut down fuse. Called whirlpool tech line spoke with Joel, he stated because there is no voltage check to the ui, that he w
Near Elyria, OH 44035
Gabriel P
Job Details: 05/26/2020
DRYER WHIRLPOOL MEDB765FW0 "Replace seal,opt test ok"
Near Perry, OH 44081
Jeff M
Job Details: 05/26/2020
RANGE MAYTAG MER6600FZ2 Installed new part unit tested good
Near Broadview Heights, OH 44147
David R
Job Details: 05/26/2020
WASHER KENMORE 110.429222 "Replaced part. Tested. Door locked and unit started., good. Op test ok"
Near Bedford, OH 44146
Brian M
Job Details: 05/26/2020
RANGE WHIRLPOOL WFE540H0ES Cc unit keeps kicking breaker Found broil element wire stuck to back cover Put wire back into place and ran test bake OP Test Ok
Near Strongsville, OH 44149
David R
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc unit not cooling properly. Temp in FF about 45*, temps in FZ at 0. Saw the deli drawer not closed all the way, took out and looked behind. FF evap covered in ice. Ran diagnostics, test 2 RC thermistor test shows open. Ran test 3 FF fan running slower
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed leds OP Test Ok
Near Kent, OH 44240
Brian M
Job Details: 05/26/2020
DRYER WHIRLPOOL WED8500DC4 Installed motor and heater Ran test cycle OP Test Ok
Near Brooklyn, OH 44144
Dan H
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed new air damper, op test good"
Near Cleveland, OH 44135
Dan H
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRX735DHZ00 "Customer complaint of frost build up in freezer section, all door gaskets are sealing, unit is operating as designed"
Near Avon, OH 44011
Gabriel P
Job Details: 05/26/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Found pump not pumping water. Also found burn mark on control, ordering parts needed. ; ordrng 1 W10805015 (pump&motor) and 1 W10854216 (cntrl-elec) and 1 WPW10250162 (cover) and 1 WPW10588164 (housing)"
Near Lakewood, OH 44107
Dan H
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW00 "Installed new air damper, op test good"
Near Cleveland, OH 44107
Corina B
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHV0 CC that the back spray arm fell off. Found the conduit was off. Reinstalled the conduit. Optest ok
Near Rocky River, OH 44116
Corina B
Job Details: 05/26/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Replaced the ui. Ran a calibration. Optest ok.
Near Westlake, OH 44145
David R
Job Details: 05/26/2020
STACKED W/D WHIRLPOOL WET4024HW0 "Customer had POP. EL error code, lid lock malfunction. Found there was a “remove sticker before use” over the lid lock stricker, so it couldn’t move out to tell it to lock. Removed and ran diagnostic, good. Op test ok"
Near Willoughby, OH 44094
Jeff M
Job Details: 05/26/2020
WASHER MAYTAG MVWB850YG0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near North Olmsted, OH 44070
David R
Job Details: 05/26/2020
WASHER MAYTAG MVWB835DW5 Replaced parts. Ran diagnostics test 51/52. Good. Found some blue residue on control board (took pics). Residue came from above leaking from customers pipe. Took pics to document. Unit is working good. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 05/26/2020
DISHWASHER KITCHENAID KDTM404ESS1 "Checked power found 0volts. Cust had the switch off he turn switch on got 120 v but unit show control lock on took control lock off ran calibration test pass ran normal test pass is working as designed also found error code F5E1. ,opt test ok"
Near North Ridgeville, OH 44039
David R
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc tub was falling down when water is in unit. Looked over all suspension rods, good. Pushed down on agitator, no excess bouncing around. Advised customer with clothes and water being added in basket, it is normal that it does sink down a little. Unit is
Near Mentor, OH 44060
Jeff M
Job Details: 05/26/2020
RANGE GE J2B900BEF1BB Igniter switches are failing sometimes works. that part is discontinued; ordrng 1 WB24K10019 (SWHITCH)
Near Elyria, OH 44035
David R
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW5000DW2 "Lid lock error code, verified by tested manually. Lid lock stuck in open position. Replaced. Ran diagnostics and calibration. Good. All components working correctly. Op test ok"
Near Bay Village, OH 44140
Corina B
Job Details: 05/26/2020
DRYER AMANA NGD4655EW2 "CC that the drum does not turn. Found the rear felt is falling off, causing clothing to fall into the motor. The support roller are worn. Will need a new seal an rollers. ; ordrng 1 4392065 (dryer repair kit) and 1 W10612022 (rear drum seal), used 1 SHIP
Near Euclid, OH 44119
Jeff M
Job Details: 05/26/2020
DRYER WHIRLPOOL WED4815EW1 I found lint buildup at the end of the dryer vents and remove the unit should test good. Also ran the dryer for 20 minutes with a wet washcloth after 20 minutes the washcloth was dry unit tested good
Near Lakewood, OH 44107
Dan H
Job Details: 05/26/2020
RANGE AMANA AGR6603SFS0 "Customer complaint that oven is not lighting, started bake for 350 degrees, oven lit right up, repeated 5 more times with same results, unit is operating as designed"
Near Mentor, OH 44060
Joe O
Job Details: 05/26/2020
BEVERAGE CENTER KITCHENAID KUBR204ESB00 "Cc: shelving will not move, over temp lightAdvised customer the shelves are designed not to move. Found temps at 73 degrees. Found no frost pattern on evap. Found pressure at 9psi standing. 15 in vac running. Could not locate source of leak. Needs compre
Near North Olmsted, OH 44070
Corina B
Job Details: 05/26/2020
WASHER AMANA NTW4516FW3 Replaced the motor and stretch spring. Started a spin cycle. Optest ok.
Near Strongsville, OH 44149
Corina B
Job Details: 05/26/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 CC that there is frost in the freezer and the ff is warm. Found the ice dispenser not closing. The return is blocked with frost. Steamed out the return and the frost. Will need a new dispenser
Near Cleveland, OH 44107
Gabriel P
Job Details: 05/26/2020
RANGE KITCHENAID KSEB900ESS0 Replace door opt test ok
Near Strongsville, OH 44136
Corina B
Job Details: 05/26/2020
REFRIGERATOR FRIGIDAIRE PLHS269ZDB9 "CC that the water dispenser is not working after door was kept open over night. Steamed out reservoir and tried taking the dispenser apart. The screws holding the dispenser together are rusted and will not loosen. Tried steaming the connection at the bot
Near Lakewood, OH 44107
Dan H
Job Details: 05/26/2020
RANGE WHIRLPOOL KGSS907SSS02 "Customer complaint that display went blank and oven door is locked after self clean cycle, 120vac to control, unit needs new control, customer does not want repair at this time ; ordrng 1 WP9762774 (cntrl-elec), used 1 SHIPPING (shipping and handling) fr
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/26/2020
WASHER MAYTAG MVWB965HC0 "Replace water valve and control. Brought core for return. Ran calibration and auto test , pass . also notice that there’s a burn mark on Console. But it pass all test. Op test ok"
Near Painesville, OH 44077
Jeff M
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW7500GC0 The washer is making a very strange squealing sound during a spin cycle. I tested the machine and I heard the sound it sounds like bare metal sliding on bare metal needs a transmission and stater motor.; ordrng 1 W10754158 (motor stator) and 1 W10811956 (
Near Cleveland, OH 44102
Gabriel P
Job Details: 05/26/2020
WASHER MAYTAG MVWB835DW5 "Replaced the control still had the same issue. Found that the gearcase was missing parts. Replaced from old gearcase. Op test ok,also advise customer to not keep overloading machine all the way to the top"
Near Strongsville, OH 44136
Corina B
Job Details: 05/26/2020
DISHWASHER KITCHENAID KDTM354ESS1 CC that the unit leaks all the time. Found the water valve is leaking. Replaced the water valve from surplus t/s. Started a cycle. Optest ok. ; used 1 W11175771 (VALVE ) from stock
Near Cleveland, OH 44106
Joe O
Job Details: 05/26/2020
REFRIGERATOR AMANA ART318FFDW03 "Cc: noise, not cooling properlyCustomer had unit unplugged, customers model and serial do not match our information. They stated it was a replacement from the last unit. Spoke with BJ, he stated it is still under 2 years rent a center warranty per serial
Near Avon, OH 44011
Gabriel P
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found dim lights. Replace parts. Op test ok
Near Cleveland Heights, OH 44118
Joe O
Job Details: 05/26/2020
WALL OVEN WHIRLPOOL WOS51EC7HB01 Installed control and ui. Ran test bake. Op test ok
Near Lakewood, OH 44107
Dan H
Job Details: 05/26/2020
WASHER WHIRLPOOL LSN1000KQ0 "Customer complaint that unit is not draining, found lid switch physically broken, unit needs new lid switch; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
Corina B
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRF560SEHW00 CC that the crisper drawers do not shut. Raised the feet and adjusted the shelf. Removed the plastic from the handles. Optest ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/26/2020
RANGE WHIRLPOOL WFE550S0HZ1 Replace part opt test ok
Near Cleveland Heights, OH 44106
Joe O
Job Details: 05/26/2020
RANGE KITCHENAID KGSA906PSS00 "Cc: rattling noise when unit is shut off after bakingCustomer states it goes on for about 20 mins after unit is shut off. Ran test bake. Found unit vibrating on rear panel. Panel is tight, and seated correctly. Spoke with BJ he stated the blower fan is p
Near Conneaut, OH 44030
Jeff M
Job Details: 05/26/2020
DISHWASHER IKEA IUD7555DS2 The control board had the heating element automatically turned off. I ran a diagnostic cycle turn the heating element back on cleared all the codes unit tested good could not find a reason why the heating element was off
Near Conneaut, OH 44030
Jeff M
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Installed new part unit tested good
Near South Euclid, OH 44121
Joe O
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cc: frost build up in ff sectionTemps in ff section at 32 degrees. Found damper not shutting. Replaced damper, found ff door is not sealing completely. Found door seems to be warped. Upper left of door does not close completely. Needs ff doorAdvised cust
Near Cleveland, OH 44121
Joe O
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc: not startingFound unit unplugged. Plugged unit in. Found no stored error codes. Ran auto test and calibration. Heard noise under unit sounded like belt stretching. Checked, found noise sounded like it’s coming from motor. Ran normal cycle. Ran drain
Near Columbia Station, OH 44028
David R
Job Details: 05/26/2020
RANGE WHIRLPOOL WFG525S0HZ0 "Cc right front burner is not always sparking to turn on, left back burner when you turn all the way down to low, it will go off., missing num ears on control. Verified. Tried to adjust flame but did not work, will still go off on low. Front right burner
Near Lorain, OH 44052
Gabriel P
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Drain pan was clogged with ice replace new drain tube from service pointer also steam ice completely,opt test ok ; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 05/26/2020
REFRIGERATOR FRIGIDAIRE FFHT2126LS6 Cc that the unit is not cooling. Checked evap no frost pattern tap system read 0 pressure gave estimate customer will not repair it needs a seal system work
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/26/2020
MICROWAVE JENN-AIR JMW3430DP02 "Cust showed pop, sent pic (of closing date of the house). CC that f6e0 Oven user interface - lost communication. Checked wires, good. Will need a ui and main control; ordrng 1 W10821712 (cntrl-elec) and 1 W11236885 (console)"
Near Columbia Station, OH 44028
David R
Job Details: 05/26/2020
OTR MICROWAVE WHIRLPOOL WML55011HS0 "Cc door lights would be on/off when they are not suppose to be. Started a couple weeks ago then completely stopped working, nothing in display. Verified power coming into unit. Checked voltages going to different control components, good. Some ends of s
Near Brecksville, OH 44141
Corina B
Job Details: 05/26/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 CC that there is water leaking from the ice maker. Found the ice maker stuck on a fill. Will need an ice maker.
Near Highland Heights, OH 44143
Joe O
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Cc: leakingFound unit leaking from water valve. Needs water valveCustomer to install; ordrng 1 W10865826 (valve7103), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 05/22/2020
WASHER WHIRLPOOL WTW8040DW2 Cc unit is loud and makes clicking noise Found bearings to be loud and also found squeaking coming from suspension rods Will need suspension and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W11130356 (suspension)
Near Bainbridge, OH 44023
Brian M
Job Details: 05/22/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Cc unit not heating and sometimes not starting Found error for heating circuit open Ran test found heater able to turn on and heat Needs control board ; ordrng 1 W10854225 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Dan H
Job Details: 05/22/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint of ice build up in back of fresh food section , confirmed, unit needs new control and fresh food section evaporator fan and harness, customer does not want repair at this time ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-w
Near Mentor, OH 44060
Joe O
Job Details: 05/22/2020
COMPACTOR WHIRLPOOL GX900QPPS6 "Found nuts ordered are not the correct nut, checked parts look up. Could not locate the correct screw. Spoke with BJ, he stated to reschedule and take the screw, go to Home Depot and try to locate the correct nut. ;"
Near Willoughby, OH 44094
Joe O
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc: frost build upFound door not shutting completely. Found screw loose on track. Found left hand track screw hole is stripped, called whirlpool tech line spoke with Brian, he stated unit is being put up for review. Someone should be in contact with us o
Near Cleveland, OH 44124
Jason N
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL ED2KHAXV001 "Cc unit leaking and now not dispensingCustomer changed filter recently and it was working then stopped. Also finding small puddles of water periodically in front of unit. Pulled filter, small amount of water inside housing. Reinserted filter. Unit is dis
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit was not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 9 degrees, good frost pattern on evaporators, found fresh food section evaporator thermistor open, unit needs ne evaporator fan
Near Aurora, OH 44202
Brian M
Job Details: 05/22/2020
WASHER WHIRLPOOL WFW5620HW0 Cc unit not powering Found u it to be in a lock out Entered diagnostics found no errors Ran test 12 auto test OP Test Ok
Near Elyria, OH 44035
David R
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Not plugged in. Will need plugged in at least 24 hours before coming out. Will need office to call day before we come out to make sure.; schdld next appmnt for 5/26 TUE !
Near Hiram, OH 44234
Brian M
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Cc unit seems run for a long time and has a noise then stops Fridge is operating as normal 3 degrees in freezer and 37 in fridge Noise is water valve kicking In but at this time customer has no water going to it OP Test Ok
Near Geneva, OH 44041
Jeff M
Job Details: 05/22/2020
REFRIGERATOR GE TFX25ZPBBAA The unit is not cooling the compressor is on. The unit needs a complete rebuild compressor evaporator filter. Cust will buy new unit is over 25yrs old
Near North Madison, OH 44057
Jeff M
Job Details: 05/22/2020
WALL OVEN GE JRP20WOJ1WW Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Maple Heights, OH 44137
Corina B
Job Details: 05/22/2020
RANGE WHIRLPOOL WGG745S0FS02 CC that the back panel melted when both ovens were on. Tuned both ovens to 350* checked the flute 200*. Cust does have a tea kettle sitting in front of the flute. Tried calling safety was on hold for over 20 minutes. Will need a new ui; ordrng 1 W10879583
Near Perry, OH 44081
Jeff M
Job Details: 05/22/2020
WASHER MAYTAG MVWX655DW2 Main bearing seal was squeaking replace the transmission unit tested good; used 1 W11035751 (VMW GEARCASE) from stock
Near University Heights, OH 44118
Joe O
Job Details: 05/22/2020
DBL WALL OVEN JENN-AIR JJW8630DDS "Cc: upper oven not working, light not workingFound error code 1d11(runaway temp). Ohmed out oven probe, 1087 ohms at room temperature. Checked voltage to light socket. Found socket is receiving 120v. Needs control oven probe and bulbAdvised customer bulb
Near Willoughby, OH 44094
Jason N
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit not dispensing cubes only crushedConfirmed only crushed ice when cubed selected. Pulled container, checked solenoid selector, checked good. Found ice buildup around container dispenser door, not allowing doors to open and let cubes out. Cleared i
Near Solon, OH 44139
Dan H
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "Customer complaint that unit is freezing thing in the fresh food section, fresh food section thermistor is good, freezer section thermistor is good, air damper is working, unit is operating as designed"
Near South Amherst, OH 44001
David R
Job Details: 05/22/2020
REFRIGERATOR MAYTAG MFI2665XEM7 "Cc Icemaker not working. Front dispenser water is good. Normal temps. Went into diagnostics test 25. Icemaker motor is not calling for water or cycling on its own. Replaced from t/s. Tested, called for water. Good, also asked customer when is last time w
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/22/2020
RANGE MAYTAG MGT8885XS00 "Cc: front right burner would not shut off(customer had to force it off), rear right burner not ignitingFound gas valve twisted and bent on front right burner, and not igniting. Rear burner is sparking but not getting any gas. Needs manifold assembly; ord
Near Solon, OH 44139
Dan H
Job Details: 05/22/2020
DRYER MAYTAG MEDX655DW1 "Customer complaint that drum is loose, drum is mounted properly, unit is operating as designed"
Near Euclid, OH 44123
Jeff M
Job Details: 05/22/2020
WASHER MAYTAG MHW5630HW0 There is a up-and-coming service pointer. To replace the stater motor this will correct the issue; ordrng 1 W11354541 (MOTOR)
Near Parma, OH 44134
Dan H
Job Details: 05/22/2020
REFRIGERATOR KENMORE 253.6041261 "Installed new evaporator fan motor and blade, op test good"
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 05/22/2020
DRYER WHIRLPOOL WED4950HW0 The Cut off fuses is open I checked the heating element I checked the other fuses everything tested good. Needs the cut off fuse kit; ordrng 1 W10900067 (cutoff-tml)
Near Perry Township, OH 44081
Jeff M
Job Details: 05/22/2020
DISHWASHER WHIRLPOOL WDT750SAHV0 Plastics from the rack assembly fell underneath the water float in the dishwasher reassembled the rack unit tested good
Near Lakewood, OH 44107
Corey L.
Job Details: 05/22/2020
WASHER WHIRLPOOL WFW9750WW01 "Customer complaint washer has f21 error and won’t drain, confirmed long drain, found hose attached to 20’ extension to floor drain, removed and hung onto sink with u bracket, op test good"