Service History 456 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 04/02/2021

Cc that washer is banging around. Went to diagnostics and found no error codes also ran a drain/spin cycle and washer was working as designed heard no banging noise also ran a quick load in drain/spin and unit working fine. Explained customer you could only fill the washer with 6 to 7 bath towels max and only 2 tablespoons of detergent to avoid any issues with overload or off balance in the future. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Elyria, OH 44035

Gabriel P

Job Details: 04/02/2021

Cc that washer was noisy and off balance. Verified and heard noise this time verified cam and found some oil will need to replace gearcase. Ordering parts.; ordrng 1 W11239857 (Belt) and 1 W10721967 (Pulley) and 1 W11423758 (Gearcase)

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Painesville, OH 44077

Jeff M

Job Details: 04/02/2021

Bearings failed estimate only; ordrng 1 W10435302 (Bearings) and 1 Ship

We serviced a

MAYTAG DRYER

Model LER5848EQ5

Near Rocky River, OH 44116

David R

Job Details: 04/02/2021

"Cc unit not drying properly. Started unit, heat is cycling on/off. Reading good temps. Hooked vent back up. Looked outside, felt hardly any airflow. Checked vent, clogged vent. Suggest calling a vent cleaning company. Unit heating properly. Also make sure to not overload, if heavier cycles can also put on for extended dry time. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Bay Village, OH 44140

David R

Job Details: 04/02/2021

"Cc timer will sometimes start of not start on timed dry. Correct power to unit. Confirmed complaint. Put to different times on timed, not working. Put to sensor dry and comes right on. Ordering timer and control; ordrng 1 WPW10185992 (Timer) and 1 WPW10476828 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Aurora, OH 44202

Brian M

Job Details: 04/02/2021

Cc unit not spinning Found spin not turned on Showed customer on settings OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1RHMXKQ00

Near Cleveland, OH 44135

David R

Job Details: 04/02/2021

"Cc Icemaker leaking. Found cracked tray. Replaced Icemaker from t/s. Cycled. Called for water, good. Op test ok; used 1 4317943 (ICEMAKER) from stock"

We serviced a

MAYTAG DRYER

Model MEDB766FW

Near Richmond Heights, OH 44143

Jason N

Job Details: 04/02/2021

"Installed drive motor, ran dryer op test. Good heat and tumble. Op test good."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Royalton, OH 44133

Gabriel P

Job Details: 04/02/2021

"Replace heating element ran cycle ,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 04/02/2021

Installed sump OP Test Ok

We serviced a

KENMORE RANGE

Model 790.46781900

Near Middleburg Heights, OH 44130

David R

Job Details: 04/02/2021

"Cc bake not working properly. Correct power coming from control. Looked at bake element. Warped and broken, took pics. Ordering element. ; ordrng 1 318254906 (Bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Mentor, OH 44060

Jeff M

Job Details: 04/02/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Aurora, OH 44202

Brian M

Job Details: 04/02/2021

Cc of low water flow and light out Found filter to be the issue for water flow And replaced freezer led using truck stock OP Test Ok ; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXB01

Near Seven Hills, OH 44131

Dan H

Job Details: 04/02/2021

"Customer complaint that unit is not making ice, no power to ice maker , found broken wires in door, unit needs new fresh food section door(blk), part is no longer available, unit cannot be repaired ; ordrng 1 W10334261 (Frz door)"

We serviced a

GE DISHWASHER

Model GDT54PSJ2SS

Near Willoughby, OH 44094

Jeff M

Job Details: 04/02/2021

Main control board failed when you close the door after pressing starred it beeps the control does not recognize the door is closed the door switch tested good needs a new control board estimate only; ordrng 1 WD21X24900 (Control) and 1 Ship

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120EBS0

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 04/02/2021

Installed the new part op tested good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near North Royalton, OH 44133

Marie V

Job Details: 04/02/2021

"Cc that the unit is leaking on every load. Inspected unit looks good, started to fill washer , no leaks and then drained water out and inspected the drain hose at the pump and outside. Ran diag no error codes. Put some towels and got them wet, ran it for a while , no leaks. Trace the water marks on basement found the leak at the wall. Showed cust he said sorry that he thought that it was the washer because it hasnt been raining so he didnt think that it was from the wall. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Independence, OH 44131

Dan H

Job Details: 04/02/2021

"Installed new led module, op test good"

We serviced a

GE DRYER

Model GTD84GCPN0DG

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/02/2021

Cc that dryer is not heating. Verified issue and dryer is heating and cycling on and off as designed. Explained to them that if we cant duplicate issue we can not guess in ordering parts just to monitor for now and if anything to give us a call back. Opt test ok. AT

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW2

Near North Royalton, OH 44133

Marie V

Job Details: 04/02/2021

"Cc that the washer is stalling out when is spinning and sometimes takes 2 times to get it to spin properly. Ran diag no error codes. Ran auto test pass. Set unit to drain and spin, is good. Check motor winding good check wires for ohms they were good. Called Whirlpool tech line spoke with Scot file number 7730409529 . He thinks that the motor could be overheating causing it to stop the machine but we couldnt duplicate issue or find an error on unit. Cust will call back if wants to repair but at this point because is 10 years old they probably will replace unit.; ordrng 1 WPW10187307 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near North Royalton, OH 44133

Marie V

Job Details: 04/02/2021

Cc that the upper rack it gets stuck in the seal when you try to close it or open it. Confirmed . Upper rack was a little too wide. Corrected issue op test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Aurora, OH 44202

Brian M

Job Details: 04/02/2021

Cc unit unbalanced Found load in question to be to heavy for washer Found error for load size exceeds parameters Advised on loading

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Garfield Heights, OH 44125

Dan H

Job Details: 04/02/2021

"Customer complaint that door is loose, door is not loose, door is sitting on pin as designed, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near North Ridgeville, OH 44039

David R

Job Details: 04/02/2021

"Replaced part. Tested, good. Corrected temps back to normal. Give 24 hours for unit to return to normal temps. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Chardon, OH 44024

Jeff M

Job Details: 04/02/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL DRYER

Model WGD5699SQ0

Near Euclid, OH 44132

Jeff M

Job Details: 04/02/2021

The unit is not igniting I tested the fuses the gas coil valves igniter flame sensor everything test good needs a new timer; ordrng 1 WP8299765 (Timer) and 1 Sh

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Rock Creek, OH 44084

Jeff M

Job Details: 04/02/2021

The heating element failed came in contact with the cabinet also damaged the fuses its heating element and fuses; ordrng 1 279973 (T fuse kit) and 1 WP8544771 (Heater) and 1 W10909685 (Fuse) and 1 Sh

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Novelty, OH 44072

Jeff M

Job Details: 04/02/2021

Installed the new part op tested good.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Ravenna, OH 44266

Brian M

Job Details: 04/02/2021

Cc unit still not working properly Found door not hitting switches properly Going up for review Sr # 7730138491

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/02/2021

Icemaker was replaced cycled and filled with water. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ravenna, OH 44266

Brian M

Job Details: 04/02/2021

Installed ice maker OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1

Near Conneaut, OH 44030

Jeff M

Job Details: 04/02/2021

The unit was stuck in drain mode Press and hold the cancel button unit tested good

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/02/2021

"Found 123 voltage going to fan but motor fan not running,need fan ; ordrng 1 WPW10359880 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/02/2021

Will have to reschedule found that the ice maker that was ordered was the wrong one. Ordering the correct part number. Also charged her the difference which was the $21.89.; ordrng 1 W10886931 (Ice maker)

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Roaming Shores, OH 44084

Brian M

Job Details: 04/02/2021

Installed pump Ran auto test to verify OP Test Ok

We serviced a

KENMORE RANGE

Model 790.70613210

Near Bedford, OH 44146

Dan H

Job Details: 04/02/2021

"Customer complaint that oven is not heating properly, started bake for 350 degrees, ; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Bedford Heights, OH 44146

Dan H

Job Details: 04/02/2021

"Customer complaint that unit is buzzing and not draining, confirmed, drain pump is receiving 120vac , drain pump is burning hot, no debris in pump, unit needs new drain pump ; ordrng 1 W10919003 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near Williamsfield, OH 44093

Joe O

Job Details: 04/01/2021

Cc: not spinningFound error codes f7e6(motor fault) f7e5(shifter fault) f0e2(over suds). Ran manual spin and agitate. Found unit is not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

GE REFRIGERATOR

Model GNE29GSKBSS

Near Westlake, OH 44145

Marie V

Job Details: 04/01/2021

"Cc that the unit makes a loud noise and it sound like is coming from the back. Took a look at the freezer evap and fresh food section no ice buildup, pulled unit out and inspected the compressor area condenser fan is running dog no unusual noises, also unplugged unit and let it sin for 2 min and plugged back in, put temp colder on fresh foos section to hear fan on fresh food section is good. For now is working as designed could not duplicate noise. Advice cust to monitor and if noise comes back to take a video that will help with diagnosis."

We serviced a

FRIGIDAIRE DRYER

Model FFLE3900UW3

Near Madison, OH 44057

Dan H

Job Details: 04/01/2021

"Installed new control, op test no good , unit showing e53(centrifugal switch error)error code, tech sheet says its the control or the motor, control is new, unit needs new motor, motor cost more ,only charged customer for the difference in cost of motor; ordrng 1 134196602 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Huntsburg, OH 44046

Brian M

Job Details: 04/01/2021

Installed sump Ran test cycle OP Test Ok

We serviced a

MAYTAG MICROWAVE

Model MMV5207BAS

Near Mentor, OH 44060

Joe O

Job Details: 04/01/2021

"Cc: noise, not working, fan starting on its ownFound control burned up. Found vent fan circuit welded closed. Needs controlControl shows no longer Available; ordrng 1 WPW10127100 (Control(discontinued))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/01/2021

"Customer complaints of water leaking found unit drip pan clogg with ice will need to steam and clear,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDM00

Near Wickliffe, OH 44092

Dan H

Job Details: 04/01/2021

"Installed new doors, op test good"

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Cleveland, OH 44109

Corina B

Job Details: 04/01/2021

CC that there is a scraping noise. Called t/l TJ video chat with him started a rinse and spin will need a gearcase and motor. ; ordrng 1 W10883783 (Gearcase) and 1 W11189163 (Motor) and 1 W10882138 (Belt)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Wickliffe, OH 44092

Joe O

Job Details: 04/01/2021

"Cc: squeaking, squealingFound error code f7e7(motor unable to reach target rpm). Ran manual spin. Found belt stretched and slipping on motor and cam. Needs motor and beltMotor and belt show out of stock. Office to reschedule; ordrng 1 W11026785 (motor-drve) and 1 W11239857 (belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXT02

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/01/2021

cc that water in the morning will not dispense water than after trying again it will work intermittently. Called whirlpool and spoke with Leon and he said that if all the diagnostics test work then he wont be able to pin point what parts it need but hes guessing was to replace ui or control call senior tech bj he say we could start with ui, cannot schedule part is out of stock ; ordrng 1 WPW10372206 (Ui) and 1 W10276229 (Facia ui)

We serviced a

CROSLEY WASHER

Model CAW38125HW0

Near Cleveland, OH 44109

Jason N

Job Details: 04/01/2021

"Cc unit lid not locking all the time.Customer stated lid doesnt lock at beginning of cycle. Ran diagnostics, found codes f0e5 for offbalance load and f8e1 for long fill. Ran auto test all functions passed. Started normal cycle, advised customer lid does not lock until spin and drain part of the cycle. Unit sensed, filled and started washing. Switched over to drain and spin, lid locked, unit ran drain and spin. All functions normal. Customers floor drain is overflowing all over basement floor, customer Is aware. Could not duplicate an issue at this time."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/01/2021

Installed the new part op tested good. I hooked the unit up to 240 V the unit tumbles and heats

We serviced a

WHIRLPOOL OTR MICROWAVE

Model AMV2307PFS4

Near Parma, OH 44129

Corina B

Job Details: 04/01/2021

"Cust showed pop, sent pic. CC that the unit does not turn on. Checked the outlet good. Checked the fuse, good. Checked the power coming into the power supply good. Che the power at the control 10 volts. Will need a new control and ui. Office will need to reschedule ; ordrng 1 W10849846 (Control) and 1 W10918931 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, OH 44053

David R

Job Details: 04/01/2021

"Replaced part. Ran test diagnostics and calibration cycle, good. Ran a normal cycle. Took off lid lock to show customer everything is working normally. Let cycle run through for a couple of mins. Normal operation. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Novelty, OH 44072

Brian M

Job Details: 04/01/2021

Cc unit not washing properly Found cold water trickling in Removed filter on cold side and cleaned out Ran cold valve test Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/01/2021

"Cc no ice being dispensed Found auger motor locked up Probed leads to verify power Needs motor ; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Amherst, OH 44001

David R

Job Details: 04/01/2021

"Cc unit not working correctly or going through wash. Checked error codes, no fill long fill. Customer doesnt have hot water valve turned on. Went through owners manual with customer. Even on cold washed, hot water is added for regulation purposes. Also answered other questions customer had. Advised if using cold, switch to Tap Cold to use cold water only, otherwise hot water should be turned on for other wash temp cycles. Tested, unit washing as designed, op test ok"

We serviced a

KENMORE DRYER

Model 110.97511701

Near Avon, OH 44011

David R

Job Details: 04/01/2021

"Cc unit is squeaking. Stacked unit. Worn down idler pulley. Ordering kit; ordrng 1 4392067 (Dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Conneaut, OH 44030

Jeff M

Job Details: 04/01/2021

The fitting in the rear is leaking. The part of the setting that is leaking is the waterline coming through the floor customer needs a plumber. I did re-level the doors so the unit shuts properly

We serviced a

WHIRLPOOL DRYER

Model MEDB955FC0

Near Westlake, OH 44145

Gabriel P

Job Details: 04/01/2021

Replace motor and control thats what whirlpool want me to replace ran time dry...l2 show again call tech line spoke to kathy and we found heating element grounded call bj spoke the situation we going to cover for heating element ; ordrng 1 W11025156 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Lakewood, OH 44107

Marie V

Job Details: 04/01/2021

"Cc that the unit is not cold enough. Took temps freezer was at 46* and 60 on fresh food section. Took pressure on unit, 19 inch vacuum. Evaporator has no frost pattern on it. No refrigerant on system, will need evaporator,compressor and filter drier. Sealed system work. Called home owner couldnt reach so left a message and explain a little about the job that needs to be done and the price and also that if he has more questions call the office. ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GTDP300GM1WS

Near Westlake, OH 44145

Marie V

Job Details: 04/01/2021

"Cc that the unit stopped working , that it happened before and he just unplugged it and it worked for a month and then it stopped again so he did the same thing and it worked on more dry and after that nothing else hes been able to do. Power is good. Found nob stripped, set timer to time dry and it works good. Will order part tech do not have to come back to install; ordrng 1 WE1M964 (Nob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/01/2021

"Cc: not powering onFound unit is receiving proper power. Ui will not power on. Found indicator light is on, on control. Needs control and uiControl shows out of stock. Office to reschedule; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/01/2021

Cc: leakingHot water line dripping from crimped connection. Ran manual fill hot and cold. No signs of water leaking from unit. Ran manual drain. Re filled unit no leaking from unit. Ran drain. Ran auto test and calibration. Could not duplicate leak. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Willoughby Hills, OH 44094

Joe O

Job Details: 04/01/2021

"Cc: not workingFound error codes f6e3(communication error) f6e2(communication error) f2e1(stuck key). Needs control and uiUi shows out of stock, office to rescheduleSerial number did not match our records. Ran entitlement shows unit under 60 month parts and labor warranty; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/01/2021

Installed door

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536GB00

Near Pepper Pike, OH 44124

Brian M

Job Details: 04/01/2021

Installed burner valves OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/01/2021

Door did not come with deli board Needs deli board ; ordrng 1 WPW10769076 (cntrl-elec)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS

Near Solon, OH 44139

Brian M

Job Details: 04/01/2021

Cc unit not cooling Found unit to be turned off turned unit on and cooling returned Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Kent, OH 44240

Brian M

Job Details: 04/01/2021

Cc of no water or ice dispensing Found door to be caved in a little and not hitting switch Added door spacer (used 2 because first one had no adhesive) OP Test Ok ; used 2 WP2177331 (DOOR SPACER) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rocky River, OH 44116

Marie V

Job Details: 04/01/2021

"Cc that the door broke. Cust has part, replaced door. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB

Near Atwater, OH 44201

Brian M

Job Details: 04/01/2021

Installed fan and harness OP Test Ok

We serviced a

KITCHENAID DRYER

Model KBFA25ERSS

Near Westlake, OH 44145

Corina B

Job Details: 04/01/2021

"CC that the unit is leaking water on the floor. Found the water line to the ice maker popped of. Will need a new waterline, clip and fill tube.; ordrng 1 W10823511 (Waterline) and 1 WPM0114003 (Clip) and 1 W11176463 (Tube) and 1 W10757851 (Boards), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW03

Near Fairview Park, OH 44126

David R

Job Details: 04/01/2021

Cc unit on FF side not cooling properly. Ice forming on evap. Defrost issue. Went through tech sheet. Bi metal is not opening. Heater checked good. Turned Icemaker off for now until repair made. **office to reschedule with customer ** schedule as 2 count. ** requesting double labor ; ordrng 1 W11342162 (Harness) and 1 WPW10384183 (Thermistor)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055DRE00

Near Ravenna, OH 44266

Brian M

Job Details: 04/01/2021

Installed control and harness Advised to let cool for 48 hours OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Conneaut, OH 44030

Jeff M

Job Details: 04/01/2021

Installed the new part op tested good. I got it draining so it functions when it comes down to an installation issue. It appears that the drain hose is being pinched once the dishwasher is pushed in to prevent this from happening I would have to drill a hole in the cabinet further back and Im not doing that

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Conneaut, OH 44030

Jeff M

Job Details: 04/01/2021

Installed the new part op tested good.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma Heights, OH 44130

Jason N

Job Details: 04/01/2021

"Cc unit not heating.Checked all thermals, found hi limit cutoff open. Blower housing full of lint. Evidence of lack of airflow. Replaced hi limit cutoff using truck stock. Cleaned lint from unit. Unable to check airflow at vent outlet, unit is in a complex, venting routes through ceiling to roof. Highly advised customer to contact building manager to have venting serviced. Ran dryer op test, good heat and airflow from unit. ; used 1 279816 (Hi limit cutoff) from stock"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ0

Near Fairview Park, OH 44126

David R

Job Details: 04/01/2021

"Entitlement shows POP under a year. Called customer, they said we are suppose to be out Servicing both whirlpool dryers they have. Called office, confirmed we only have one work order. Customer will have to call warranty or manufacture to reschedule other dryer if needed. Complaint, tenants sating dryer takes long time to dryer. Tested out unit. Correct 240 power. Tested resistance on heater, good, 11 ohms. Checked fuse, good. Checked other thermostats, good. Turned unit to high, started. Short vent, can feel heat outside. Element cycling on/off. Unit is good. ** tested unit closet to garage"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Parma, OH 44130

Jason N

Job Details: 04/01/2021

Cc unit door and handles not level.Leveled unit doors using RH door jack bolt. Adjusted handles. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rocky River, OH 44116

Corina B

Job Details: 04/01/2021

CC dish rack fell. Replaced rack adjusters. Ran calibration. Optest okay.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYW00

Near North Olmsted, OH 44070

David R

Job Details: 04/01/2021

"Cc leaking water. Getting water from dispenser, water shooting out filter housing. Found cracking. Ordering filter housing. ; ordrng 1 W10844267 (Filter housing), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZHV00

Near Painesville, OH 44077

Jeff M

Job Details: 04/01/2021

The rattling noise was coming from two pieces of copper tubing that were in contact with each other and move the copper out of the way the noise went away

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Olmsted, OH 44070

David R

Job Details: 04/01/2021

"Cc questions concerning vent. Discoloration is normal, element sits right inside vent, can cause discoloration from heat. Unit checks good, heat cycling on and off. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brooklyn, OH 44144

Gabriel P

Job Details: 04/01/2021

Replace parts opt test ok

We serviced a

GE REFRIGERATOR

Model ZIS42NYB

Near Shaker Heights, OH 44122

Dan H

Job Details: 04/01/2021

"Installed new defrost timer, op test good"

We serviced a

MAYTAG RANGE

Model Mgr6772bds

Near Mentor, OH 44060

Jeff M

Job Details: 04/01/2021

This oven is non-repairable. I called the customer landlord explained it to him he will look into getting them a new oven

We serviced a

FRIGIDAIRE DRYER

Model FGX831CS1

Near Mentor, OH 44060

Jeff M

Job Details: 04/01/2021

The dryer squeaks needs a new set of bearings I called the number provided with a voicemail left a message Im assuming theyre the homeowners and the customer at this address is just a renter nobody answered the phone I left a message.; ordrng 1 5303281153 (Bearing kit) and 1 Ship

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Olmsted Falls, OH 44138

David R

Job Details: 04/01/2021

"Cc not heating and timer not turning, same issue as previous. Turned unit on, unit is heating. Outlet felt hot. Took out power cord. One of the terminals is charred up. Outlet from house is burnt. Took pics. Replacing power cord from t/s. Did not plug back in, recommended customer call electrician and have outlet looked at. If anything further comes up contact customer service. Unit test good. ; used 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near North Royalton, OH 44133

Jason N

Job Details: 04/01/2021

Cc unit door not sealing.Found unit door liner is warped on top of door and on sides. Unit needs new door. Advised new door may take up to 6-8 weeks for delivery. Advised customer to contact office when door arrives to schedule for next service. ; ordrng 1 W10746780 (Door) and 1 W11178521 (Nameplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lakewood, OH 44107

Corina B

Job Details: 04/01/2021

"CC that the temp is not staying cold enough in the freezer. Fz 30* ff 38*. Tested connections with nitrogen. Found R134 leaking from connection. Recovered refrigerant, resautered connection, pulled 28vac w/ pump, watched, good, charged 4.3 oz r134a, unit cooling, pressures good, op test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HPY

Near Cleveland Heights, OH 44106

Dan H

Job Details: 04/01/2021

"Installed new control and keypad, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Brooklyn, OH 44144

Gabriel P

Job Details: 04/01/2021

Take out defective compressor and replace new compressor did all steps of seal system add refrigerant 134a is working as designed ; used 1 Tjaf1200 (1/4) from stock

We serviced a

KITCHENAID RANGE

Model KESK901SSS05

Near South Euclid, OH 44118

Joe O

Job Details: 04/01/2021

"Cc: display not working, oven not workingFound control is receiving proper power. Not sending power to ui. Needs control; ordrng 1 WPW10181438 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GTE16DTHMRWW

Near Cleveland Heights, OH 44118

Joe O

Job Details: 04/01/2021

"Cc: not holding tempsFound freezer temp at -1 degrees, ff section at 19 degrees. Unit will not shut down with the thermostat switch. Compressor continuously runs after shutting unit off. Needs thermostat; ordrng 1 WR09X26872 (control temp), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Olmsted Township, OH 44138

David R

Job Details: 04/01/2021

"Cc unit is squeaking, water leaking. Looked under unit, residue of water leaking from gearcase. All components on drive system rusted from water leaking. Tried taking off washplate, might need to crack off. Ordering parts needed. ; ordrng 1 W10902814 (Washplate) and 1 W10909670 (Spanner nut) and 1 W11455453 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10752189 (Screw)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland, OH 44110

Corina B

Job Details: 04/01/2021

"Recovered refrigerant, replaced evaporator, pulled 28vac w/ pump, watched, good, charged 5.3oz r134a, unit cooling, pressures good, op test ok. Compressor had long enough process stub. Didnt need replaced."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Brecksville, OH 44141

Jason N

Job Details: 04/01/2021

"Cc unit ff section still not coolingCustomer stated it was fine for a few weeks after last repair, now ff section is again reading mid to high 40 degrees. Found ff evaporator iced over, no air circulation in ff section. Ran thermistor tests and ff evap fan test. All passed. Called techline to document per job notes, Kathy, cannot sign off until tech goes through checklist of possible causes of ff frosting up. Defrosted ff evap cover, found cover is not pushed back fully. Defrosted evap, evap thermistor is in correct placement but is loose, not secured to suction tube. Secured to section tube w/zip tie and foil tape. Drain pan is not bowed, laying flat. Ran test 4, ff evap frosted and frost dissipated. 3 way valve operation test good. Advised customer to monitor unit."

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near North Royalton, OH 44133

Dan H

Job Details: 04/01/2021

"Installed new gearcase, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Mentor, OH 44060

Jeff M

Job Details: 04/01/2021

Installed the new part op tested good.

We serviced a

GE DRYER

Model GTX33EASK0WW

Near Cleveland, OH 44124

Dan H

Job Details: 04/01/2021

"Customer complaint that timer knob is not advancing timer, found knob broken and timer hard to move, unit needs new timer and knob; ordrng 1 WE04X25280 (Timer) and 1 WE01X24552 (Knob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Maple Heights, OH 44137

Jason N

Job Details: 04/01/2021

"Cc unit didnt complete cycle, powered off, will not turn back on. Found unit not responding, tub full of water and clothing, unplugged unit. Noticed multiple arc marks on both plug prongs. Plug tension is poor in receptacle. Used upper receptacle on outlet, seems to be better but still advised customer to have receptacle replaced by electrician. Ran drain and spin cycle to finish cycle, unit operating normally."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Broadview Heights, OH 44147

Jason N

Job Details: 04/01/2021

"Cc unit not coolingVerified both compartments at room temperature, compressor not running, no fans running. Temperature control set to recommended. Checked both thermistors resistance, both reading 3.8k. Checked connections on cold control, checked good. Plugged unit back in to run diagnostics, compressor started and unit started cooling. Ordering cold control. ; ordrng 1 W11357371 (Cold control)"

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