Service History 458 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Garfield Heights, OH 44125

David R

Job Details: 02/09/2022

Replaced diffuser and thermostat kit. Set defrost to automatic 8 hours. Set temp to 40 in FF and 1 in FZ for customer to monitor. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Columbia Station, OH 44028

Marie V

Job Details: 02/09/2022

"Cc that when they run power wash the unit will pop up an error code of F6E2. Cust rebooted unit. Ran diag found error code F0E3 overload F6E3 communication error ACU cannot hear UI, F0E5 off balance load F6E2 UI cannot hear ACU. F2E1 UI stuck button. Tested UI on diag, pass. Ran step 1 by tech sheet. Unit will need main control. Cust will call back if they want to continue.; ordrng 1 W11400681 (Control 294.04), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ00

Near Willowick, OH 44095

Joe O

Job Details: 02/09/2022

"Cc: not advancing to wash, clicking noiseFound cam on dispenser sticking. Not advancing threw water cycles. Found lever warped. Needs lever and actuator; ordrng 1 WPW10161052 (lever) and 1 WPW10352973 (switch-dis), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rocky River, OH 44116

Angel

Job Details: 02/09/2022

Cc that unit is making a squeak when spinning. Verified and could hear a sound when spinning by hand looked under washer but sound like inside washer took apart basket and tried to spin it with the spanner nut and could hear the sound coming from the inside of the gearcase. Will need gearcase replaced. Ordering part.; ordrng 1 W11454741 (Gearcase)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Aurora, OH 44202

Brian M

Job Details: 02/09/2022

Wrong door got ordered Installed controls and lamp Needs inner and outer door for microwave ; ordrng 1 W10687342 (door/mw) and 1 W11110514 (glass-door) and 1 WPW10128850 (arm) and 1 W11214480 (arm)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44144

Jason N

Job Details: 02/09/2022

"Cc unit will occasionally knock and bang when in spin cycle.Ran diagnostics, no codes stored. Ran auto test, all functions passed. Checked tub suspension, checked good. Ran spin and drain cycle with 5 large wet towels. No abnormal vibration or noise heard. Advised customer on proper load sizing and if unit experiences off balance situations, how to pause cycle and redistribute load in tub. Unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/09/2022

Wrong part order but found more issue ordering parts needed ; ordrng 1 W11462461 (Control) and 1 W11460946 (Pump) and 1 W11537778 (Heater)

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Painesville, OH 44077

Corina B

Job Details: 02/09/2022

"CC that unit is not filling correctly. Ran diag no codes. Tested the valves, good. Replaced the valve. Ran a manual hot and cold with the fabric softener on. Ran a calibration. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 02/09/2022

"Installed new gearcase and agitator, op test good"

We serviced a

ADMIRAL DRYER

Model AGD4675YQ2

Near Cleveland, OH 44111

Angel

Job Details: 02/09/2022

"Cc that unit was screeching. Unit had a roller ceased and pulley worn out. Will need rollers and pulley replaced. Customer already had all parts just need me to install them. Replaced belt, rollers, and pulley and also vacuumed all lint inside unit. Charged for labor and service call."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near East Cleveland, OH 44112

Manny

Job Details: 02/09/2022

"Cc we removed dishwasher and insulated the back of the wall, reinstalled dishwasher and is not starting. Found fill valve broken, and unit disconnected from the outlet, unit will need a fill valve. Customer wants to be added to cancellation list if parts arrive soon.; ordrng 1 W11434044 (Fill valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Highland Heights, OH 44143

Joe O

Job Details: 02/09/2022

Replaced led modules. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44128

David R

Job Details: 02/09/2022

"Installed new valve and ignitor. New ignitor sparked up and shorted out control. Ordering control, ignitor, harness if needed. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor) and 1 W11126814 (Control)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/09/2022

Replaced heater. Op test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FW0

Near Painesville, OH 44077

Dan H

Job Details: 02/09/2022

"Customer complaint that light bulb broke in socket, confirmed, removed bulb base, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Chardon, OH 44024

Joe O

Job Details: 02/09/2022

"Cc: leaking. Found lower spray are starting to separate in the middle of arm. Ran test cycle. Found wave action coming from center near spray arm. Advised customer sump assembly could also have hair line crack which could cause a wave action and leak as well. Needs lower spray arm. Customer does not want to repair at this time ; ordrng 1 W10837249 (spray arm lower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Aurora, OH 44202

Brian M

Job Details: 02/09/2022

Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.50 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Let cool 48 hours

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Parma, OH 44134

David R

Job Details: 02/09/2022

"F7E1. All connections plugged in. Will not let me go into diagnostics, blank screen. Ordering control and UI and lower harness ; ordrng 1 W11567712 (Main control) and 1 W11478524 (Ui) and 1 W11590868 (Harness)"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCG55US6HS00

Near Westlake, OH 44145

Angel

Job Details: 02/09/2022

Replaced grates and hinges and unit is still functioning the same. Explained to the customer there is nothing else there thats all the unit has for the function of the grates. Theres nothing else we can change to make the unit do what the customer explains it has to do. Unit working as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Beachwood, OH 44122

Jason N

Job Details: 02/09/2022

"Cc unit stopped in mid cycle, lid is locked. Motor kept running and then burning smell. Ran diagnostics, found code f9e1 for long drain fault. Ran manual drain pump test, drain pump not running. Checked power to drain pump, 0v, checked drain pump resistance, reading 1.3ohms, drain pump is shorted. Unit needs drain pump and control board. Notice drain hose is kinked going into wall stand pipe, missing drain hose U hook. ; ordrng 1 W11399437 (Drain pump) and 1 W11543994 (Control board) and 1 WPW10280024 (Drain hose U-retainer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Cleveland, OH 44103

Manny

Job Details: 02/09/2022

"Cc unit ice maker not working, checked water source and water coming in unit, ran harvest test from T to H on ice maker, ice maker started to harvest then it stop halfway, and wont continue, unit will need an ice maker, but customer will call us to repair.; ordrng 1 WPW10300022 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Eastlake, OH 44095

Corina B

Job Details: 02/09/2022

Replaced the vent. Started the dishwasher. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

Replaced the door and ui. Brought the core back for return. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/09/2022

Cc unit door falls open slowly Confirmed door falls down slowly. Found RH door hinge spring had popped out of hinge. Unable to compress spring back into place. Replaced RH door hinge using customer supplied pre Id part. Door op test good.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HS1

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 02/09/2022

"CC that there was smoke coming out the back. Confirmed. Found the terminal block and cord burnt. No strain relief around the power cord, just electrical tape. Replaced the cord with a strain relief, terminal block and the harness. Heated the oven. Opt test ok. ; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Mentor, OH 44060

Dan H

Job Details: 02/09/2022

"Customer complaint that unit will not start after one load has been washed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, customer showed video of cycle indicator light not moving when dial is turned, unit needs new lid lock; ordrng 1 W10810403 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW00

Near Bedford, OH 44146

Brian M

Job Details: 02/09/2022

"Cc unit not cooking found evap frosted over Found bimetal open again and evap fan grinding Needs defrosted and bimetal replaced and fan ; ordrng 1 W11551372 (Bi metal) and 1 WP2315549 (evap fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Olmsted Falls, OH 44138

Marie V

Job Details: 02/09/2022

"Cc that the unit is making a noise. Confirmed. Noise comes from behind unit. When compressor is running vibrates and the lines touch the bottom on unit, adjusted lines. Op test ok"

We serviced a

KENMORE WASHER

Model 110.3165202

Near Parma, OH 44129

David R

Job Details: 02/09/2022

"Cc unit going off balance. Customer had too much load in unit when I arrived. Found unit not leveled and leaning, corrected leveling. Getting F0E5 error. Ran diagnostics, all components are working good. Also factory reset because unit in different language. Found coins between agitator, removed and got them. Ran a factory calibration, good. Ran a express cycle with load of towels and drain/spin. Good. Let customer know that unit cannot be overloaded and can also pause unit and rearrange load as well. Unit is good. Found customer gas dent on right side panel. Pushed in more, could be hitting side when spinning. Let customer know about dent and took pics. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Mentor, OH 44060

Corina B

Job Details: 02/09/2022

"CC that the unit does not turn on, confirmed. Checked the terminal block, good. The led light is not on at the control, Unplugged the ui and light started to flash. Have 120 volts from j8-3 to j9-2. Will need a ui. Office to reschedule appointment Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. ; ordrng 1 W11367342 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 02/09/2022

"Customer complaint that unit is leaking, confirmed, wash motor is making a grinding noise when unit starts leaking, unit has a gear driven spray arm, unit needs new sump assembly and spray arm, customer does not want repair ; ordrng 1 W11087376 (Sump) and 1 W10837249 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model WVWC565W

Near Perry, OH 44081

Dan H

Job Details: 02/09/2022

"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance ) error code, found hub worn out, unit needs new hub; ordrng 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near North Olmsted, OH 44070

Angel

Job Details: 02/09/2022

Cc of F6E1 ui loosing communication. Unit would not want to respond to touch needer unit will need console replaced as well customer stated to leave it like that and just install everything when i come back to install the console. Console out of stock office to reschedule.; ordrng 1 W11460908 (Console)

We serviced a

MAYTAG DRYER

Model MEDC400BW0

Near Solon, OH 44139

Brian M

Job Details: 02/09/2022

"Cc timer not working properly Found timer shorted Needs timer ; ordrng 1 WP8566184 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/09/2022

Found drain hose clogged clean out opt test ok

We serviced a

KITCHENAID RANGE

Model KDRS505XSS04

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 02/09/2022

"Replace hinges,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Pepper Pike, OH 44124

Jason N

Job Details: 02/09/2022

"Cc unit detergent pods not dissolving, dishes not cleanRan diagnostics, found codes 7-1 for no heat, 10-1 for dispenser electrical problem and 6-4 for float switch open. Wash pump turned on during diagnostics, but very low water pressure from spray arms. Checked chopper blade assembly for restriction, found blade loose in bottom, screen is clogged and drive shaft rounded. Unit needs motor/pump assembly. ; ordrng 1 WPW10780877 (Motor/pump assembly)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Olmsted Falls, OH 44138

Marie V

Job Details: 02/09/2022

"Cc that the unit is not agitating and not spinning. Ran auto test, confirmed. Found hub stripped. Cust has the part. No error codes. Replaced hub, ran auto test and calibration . Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Elyria, OH 44035

David R

Job Details: 02/09/2022

"Same issue, water valve cracked. Customer has unit in a non insulated room. Will get down and temp and cause water valves to crack when in use. Replaced valve of t/s. Customer will need to keep a heater in there to heat room. Calling techline to document. Customer will need to keep room heated so valves wont freeze.; used 1 W11210459 (VALVE) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Lorain, OH 44052

Angel

Job Details: 02/09/2022

Cc that unit is getting condensation and started getting a little dirty inside. Explained to customer that her door has a lot of opening around the door in front around the door and underneath door as well causing the moisture to go through all those openings when she was cooking her turkey which turkeys release a lot of water when cooking and building up a lot of moisture. But unit is working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44135

Manny

Job Details: 02/09/2022

"Replaced shifter, opt test ok, customer stated that when tech replaced motor console was scratched on top and another scratched after I left, added pics for office to review. Added part number in case we need to order it. ; ordrng 1 W10877641 (Console panel)"

We serviced a

CROSLEY WASHER

Model CAW42114GW

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/09/2022

"When arrive unit was spinning cancel cycle then try running rinse and spin and also normal cycle show customer unit working as design,in both cycle ,opt test ok"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Jefferson, OH 44047

Joe O

Job Details: 02/09/2022

"Cc: ovens not heating, burners ignite really high then die downFound oven will not ignite, found burner flames low after igniting. Needs regulator; ordrng 1 WPW10546238 (valve-gas)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Jefferson, OH 44047

Joe O

Job Details: 02/09/2022

"Cc: not spinning or agitating, slow drainFound customer has no siphon break on drain. Found error codes f7e5(shifter fault). Found unit is not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Found motor grinding. Needs motorMotor out of stock. Office to reschedule Entitlement shows good date of purchase; ordrng 1 W10890624 (motor-drve), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP5

Near Solon, OH 44139

Brian M

Job Details: 02/09/2022

"Cc of noise Noise coming from diffuser needs diffuser ; ordrng 1 WPW10594329 (control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE HOOD

Model KWCU265HSS0

Near Westlake, OH 44145

Angel

Job Details: 02/08/2022

Cc that unit is humming and wont start. Verified and motor is jammed it just humms turned off unit and tried to spin it by hand and tried again and started but jammed again. Will need motor replaced. Checked for motor and motor is discontinued called BJ to check on part and can not find anywhere else to get part. Can not fix unit. Charged service call.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near North Olmsted, OH 44070

Marie V

Job Details: 02/08/2022

"Cc that when they pass by the unit you can smell gas when not in use. At the moment no gas smell. Took unit off the wall and verify gas line and connection to the unit. No leak, verify lines going up to the burners and verify burners all of them with soapy water, no bubbles. Could not find a leak on unit. Tighten all connections, and Told cust to call gas company to verify where is coming from. At this point could not find the leak."

We serviced a

WHIRLPOOL WASHER

Model GHW9400PT0

Near Avon, OH 44011

Angel

Job Details: 02/08/2022

"Cc that when they turn washer after like 1minute they get a error of FH. Confirmed error comes up when trying to start a cycle. Made sure water was on and it was also took of hose and saw screen was a little dirty cleaned it but still had issue hot water works fine will need inlet water valve replaced. ; ordrng 1 WP8181694 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8410SW03

Near Madison, OH 44057

Dan H

Job Details: 02/08/2022

"Installed new user interface, op test no good , all 3 user interfaces here do the same thing, it is likely in the control, took 3 controls to get one that worked, customer does not want to continue with repair at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Wellington, OH 44090

David R

Job Details: 02/08/2022

"Cc icemaker not working. Water to dispenser is good. Found ice build up in line above icemaker. Steamed out. Put icemaker through cycle, did not call for water. Reset power, replaced icemkaer from t/s. Tested again, did not call for water. Ordering dual valve and control. ; ordrng 1 W11043763 (Control) and 1 W11043013 (Dual valve), used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

KENMORE WASHER

Model 110.21302013

Near Grafton, OH 44044

David R

Job Details: 02/08/2022

Cc unit not cleaning no or spinning. Found actuator just clicking back and forth. Replaced from t/s. Cleared codes. Ran diagnostics and calibration. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFFH2067DW2

Near Cleveland, OH 44109

Marie V

Job Details: 02/08/2022

"Cc that the unit stopped cooling. Confirmed, took temps 68*. Compressor not running. Compressor temp is 170*. Overheating. Verify amps over 10.amps. Unit will need new compressor and Filter drier. Cust will call back if they want to continue ; ordrng 1 5304478809 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near Geneva, OH 44041

Joe O

Job Details: 02/08/2022

"Cc: Sd errorFound error codes f71(suds detected). Ran auto test. Found hub stripped. Needs hub; ordrng 1 W10820039 (hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ashtabula, OH 44004

Joe O

Job Details: 02/08/2022

Cc: squeaking noise in rinseRan auto test and calibration. Could not duplicate issue. Found worn mark on the floor. Advised customer on loading. Raised feet on unit to lift it off the floor. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Lyndhurst, OH 44124

Corina B

Job Details: 02/08/2022

Brackets do not line up with the frame. Called BJ showed him how not lined up. Office to reschedule appointment ; ordrng 2 W10813139 (Bracket)s and 2 W10813140 (Bracket)s

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Cleveland, OH 44102

Manny

Job Details: 02/08/2022

"Replaced console ui ran calibration cycle, no error codes opt test ok"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Westlake, OH 44145

Angel

Job Details: 02/08/2022

Cc that unit is not starting and would display loc. Went to take the POP from the customer and he had the tag from the washer and receipt but menards put it as a dryer instead of a washer explained to customer and he said he will go to menards to get the receipt fixed and send us a email of the POP or if not he will get billed to. Customer had the unit in control lock. Explained to him how to lock it and unlock it. Unit working as designed. Opt test ok.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/08/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near North Olmsted, OH 44070

Angel

Job Details: 02/08/2022

Cc that unit was making a beeping sound and flashing all lights. Ran diagnostics and found error code F8E4 overfill float switch open. Explained to customer what the issue was and the causes of it and she stated that she had over suds. Explained to her that the over suds had to be her issue. Today it was working fine because it dried out already where the float switch is at. Made sure to check for any other leaks and unit was fine. Gave customer some of our test detergent packages to try out instead of the one shes using. Unit working as should. Opt test ok.

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Cleveland, OH 44106

Manny

Job Details: 02/08/2022

"Cc unit not heating, found vent clogged, advise customer to clean vents. Opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF5A

Near Ashtabula, OH 44004

Joe O

Job Details: 02/08/2022

Cc: intermittently not startingStarted cycles. Unit continuously starting. Entered diagnostics. Found error code i10(no water). Unit is filling washing and draining. Unable to duplicate issue. Advised customer if unit continues to have issues to leave unit not working(do not cycle power). Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Brian M

Job Details: 02/08/2022

Cc unit still frosted up. He defrosted unit Found unit properly working but would like to get a new harness and sensor in it ; ordrng 1 W11545823 (Harness) and 1 W10384183 (thermistor)

We serviced a

GE WASHER

Model GFW450SPM1DG

Near Kent, OH 44240

Brian M

Job Details: 02/08/2022

"Cc no water Found service pointer HL02-19Replace diverter ; ordrng 1 WH43X10059 (diverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVQ00

Near Mantua, OH 44255

Brian M

Job Details: 02/08/2022

Cc no cool Found compressor not running Replaced ptc using truck stock Compressor started frost pattern showing Advised to watch ; used 1 8201786 (STARTER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Garfield Heights, OH 44125

Marie V

Job Details: 02/08/2022

Cc that the unit is leaking from freezer to fresh food. Confirmed. Found drain tube clogged. Cleared all out. Removed drain tube and clean it. Op test ok

We serviced a

GE RANGE

Model ZDP484NGP3SS

Near Cleveland, OH 44108

Manny

Job Details: 02/08/2022

"Found door no making contact with the switch no allowing unit to activate heat, cleared debris from bottom of the door opt test ok; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near North Royalton, OH 44133

David R

Job Details: 02/08/2022

"Cc questions about noises. Went over troubleshooting. Noises with compressor coking on, defrost when ice dripping on evap, icemaker calling for water. Checked all fans and compressor. All good. Normal noises. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Aurora, OH 44202

Corina B

Job Details: 02/08/2022

CC that the unit is shaking. Confirmed. Found the basket leaning forward. Leveled the unit. The retainer is missing. Will need a retainer. Cust can install ; ordrng 1 WPW10280024 (Retainer)

We serviced a

WHIRLPOOL RANGE

Model WFE371LVQ0

Near Aurora, OH 44202

Brian M

Job Details: 02/08/2022

Installed control Ran test bake to 300 OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Strongsville, OH 44136

Gabriel P

Job Details: 02/08/2022

"Found error F6E2 and F6E3 both errors lost communication from each other need console and control customer will call whirlpool for coverage ; ordrng 1 W11112656 (Console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Garfield Heights, OH 44125

Marie V

Job Details: 02/08/2022

"Cc that the unit was leaving the clothes wet. Ran diag , no error codes. Ran auto test, heard belt squeaking. Replaced from T/S. Ran calibration. Added towels and pants. Got them wet and started a drain and spin. Showed cust how to load unit. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/08/2022

Found freezer light dim gave estimate customer will not fix ; ordrng 1 W10695459 (Led)

We serviced a

GE OTR MICROWAVE

Model Ceb1599sj1ss

Near Aurora, OH 44202

Corina B

Job Details: 02/08/2022

"CC that the unit is not heating. Confirmed. Found the magnetron rattling. Will need a magnetron, diode and capacitor ; ordrng 1 WB27X27078 (Capacitor) and 1 WB26X28935 (Diode) and 1 WB26X23320 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 23822100

Near Aurora, OH 44202

Brian M

Job Details: 02/08/2022

"Cc unit not spinning out properly Found unit able to spin but not at max speed ; ordrng 1 WP8529935 (motor-drve) and 1 285753A (coupling,motor) and 1 WP661649 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Solon, OH 44139

Corina B

Job Details: 02/08/2022

Replaced the gasket. Advised cust take half of the food out of the refrigerator. Took picture Opt test ok

We serviced a

MAYTAG MICROWAVE

Model MMV5156AAS

Near Lakewood, OH 44107

Angel

Job Details: 02/08/2022

"Cc that unit was loud on start up. Explained to her that the magnetron is the issue and its starting to go and explained to her that i would replace the capacitor as well. Gave customer estimate that she will not fix just use until it dies. Opt test ok.; ordrng 1 WP53001044 (Magnetron) and 1 WP59001168 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Solon, OH 44139

Brian M

Job Details: 02/08/2022

"Cc unit not starting Found error f2e1 but could not duplicate a non start issue Ran auto test and calibration Advised on holding button for 3 seconds Gave quote for ui if issue returns ; ordrng 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KERS303BWH1

Near Mayfield Heights, OH 44124

Corina B

Job Details: 02/08/2022

Replaced the bake element. Heated oven to 350*. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/08/2022

Customer showed pop took pic Cc no ice Found icemaker getting power but not rotating Needs icemaker ; ordrng 1 W11397192 (Icemaker)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model n/a

Near South Euclid, OH 44121

Corina B

Job Details: 02/08/2022

Model/serial tag wiped clean. Advised cust to call the extended warranty company back.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1831QS5

Near Madison, OH 44057

Joe O

Job Details: 02/08/2022

"Cc: not cooling properlyFound temps in ff section and freezer at 44 degrees. Found partial frost pattern on evaporator. Found unit only pulling .6 amps. Needs compressor, evaporator, and drierCustomer does not want to repair at this time ; ordrng 1 240550942 (compressor) and 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Madison, OH 44057

Joe O

Job Details: 02/08/2022

"Installed rail slides, and ice maker. Cycled ice maker. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Cleveland, OH 44105

Marie V

Job Details: 02/08/2022

"Cc that the unit is making loud noises, confirmed. Found that rollers and pulley needed to be replaced. Replaced dryer kit from T/S. Oiled rollers and pulley. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model MGDB765FW0

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 02/08/2022

Found no issue with unit is working as designed

We serviced a

GE RANGE

Model JS630DF4WW

Near Perry, OH 44081

Joe O

Job Details: 02/08/2022

"Cc: burners not working, not bakingFound unit is not receiving proper power. Had customer cycle breaker. Unit still not receiving proper power. Need electrician"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/08/2022

"Cc unit not filling. Removed kick plate and found valve connector not pushed all the way in the valve, secured connector unit started filling, ran diagnostics cycle unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near North Royalton, OH 44133

David R

Job Details: 02/08/2022

"Cc unit not cooling. Temp reads 46* in FF and 10* FZ. Temp slowly rising. Evap in FZ slight frost pattern but not complete. Sealed system job. Customer paid SVC only, do not order parts.*** place as 3 job count ; ordrng 3 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Seven Hills, OH 44131

David R

Job Details: 02/08/2022

Replaced heater. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Cleveland, OH 44109

Marie V

Job Details: 02/08/2022

Cc that the freezer gasket (door) is not sealing all the way. Confirmed. Used steamer. Steamed out gasket. Started sealing all the way. Told cust to allow gasket to cool down for at least an hour so it can cool down in that shaper. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma, OH 44129

Gabriel P

Job Details: 02/08/2022

Confirm leaking in the middle underneath I level unit and it stop leaking told customer to wait for cycle to end if it leaks i order some parts for unit if it doesnt leak told him to reach us so we can cancel order ; ordrng 1 W10860142 (Inner) and 1 WPW10491331 (Arm)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Independence, OH 44131

David R

Job Details: 02/08/2022

Replaced top right FZ LED. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL DRYER

Model wed87hedw1

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/08/2022

"Replaced heater ran normal cycle unit is heating, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Mentor, OH 44060

Joe O

Job Details: 02/08/2022

Cc: clanking noiseFound error code f8e1(long fill). Ran auto test. No abnormal noises found. Found drain hose is ran across the back of unit and wall. Advised when in spin the hose can hit the wall and back of unit. Also advised when shifting from agitate to spin the unit may make some noise. Ran manual spin and agitate. Found drain slightly hitting unit. Unit very well balanced. Unit functioning as designed. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

JENN-AIR WALL OVEN

Model JMW2430WS02

Near Rocky River, OH 44116

Angel

Job Details: 02/08/2022

Cc that units inner glass shattered. Confirmed inner oven glass is shattered will need to be replaced. Ordering part.; ordrng 1 WPW10176100 (Inner glass)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Shaker Heights, OH 44122

Brian M

Job Details: 02/08/2022

Cc of noise Found vibration coming from underneath Lifted front noise stopped adjusted feet advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Manny

Job Details: 02/08/2022

"Replaced both valve, ran harvest test ice maker filling opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44128

Manny

Job Details: 02/08/2022

"Console never arrived, replaced heater unit still needs the ui, reordering ui; used 1 W11460962 (Panel ui) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

David R

Job Details: 02/08/2022

"Cc unit not finishing cycle. Error codes F8E1, F2E1, F0E9, F0E5, F0E7. Found cold water turned off and hot/cold reversed. Corrected. Found drain hose not at correct height, sitting on floor, corrected and put at correct height and in wash tub. Customer floor in basement leaning so customer will need to get a piece of wood to put under right side to balance evenly. Wash washer in diagnostics, good. All components working."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Westlake, OH 44145

Manny

Job Details: 02/08/2022

"Cc unit not cooling properly, unit is sitting in the garage next to the door and ambient temp is equal to unit temp advise customer to move the unit to a warm are or the garage needs to be heated for the unit to work since its so cold compressor will never start."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Bay Village, OH 44140

Gabriel P

Job Details: 02/08/2022

Confirm evaporator frozen with ice steaming all ice to check for harness and control found bad harness ordering ; ordrng 1 W11581973 (Harness)

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